Business-critical workloads and virtualized environments require compact and powerful computing capacity. The HP ProLiant DL560 Gen9
Server is designed for exactly that. To deliver performance, scalability, and expandability in a dense 2U footprint. Deploy the ideal highdensity four-socket server for multi-workload compute with the latest technology. It’s designed to help you achieve greater performance at the
right price.
Front View
1.
Quick removal access panel
2.
Bay 1 - Optional 8 SFF Drive Bay or Universal Media Bay
3.
Optional Optical drive. Requires Universal Media Bay
4.
Optional 2 SFF HDDs. Requires Universal Media bay.
5.
Bay 2 - Optional 8 SFF Drive Bay
6.
Bay 3 - fixed 8 SFF Drive Bay
7.
Power On/Standby button and system power LED button
8.
Health Status LED
9.
UID button
10.
NIC Status LED
11.
USB 3.0 connector
12.
Systems Insight Display (SID) (optional)
13.
Serial label pull tag
Rear View
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Page 1
QuickSpecs
Overview
1.
PCIe Slots (Slots 1-3 top to bottom)
2.
PCIe Slots (Slots 4-6 top to bottom)
3.
PCIe Slot (Slot 7)
4.
HP Common Slot Power Supply bay 1
5.
Power supply power LED
6.
Power supply power connection
7.
HP Common Slot Power Supply bay 2
8.
Power supply power LED
9.
Power supply power connection
10.
Serial connector
11.
Dedicated iLO connector
12.
VGA (video) connector
13.
Unit ID LED
14.
USB 2.0 connectors (2)
15.
USB 3.0 connectors (3)
16.
HP FlexibleLOM ports
(Shown:4x1GbE/Optional:2x10GbE);port1 on right side
HP ProLiant DL560 Generation9 (Gen9)
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Page 2
QuickSpecs
Standard Features
(Shown:4x1GbE/Optional:2x10GbE);port1 on right side
NOTE:
For more information regarding Intel Xeon processors, please see the following
Intel® C610 Series Chipset
Intel® Xeon® E5-4600v3 Processor Family
NOTE:
For more information regarding Intel chipsets, please see the following URL:
CPU
frequency
2.1GHz
2.0GHz
2.1GHz
2.9GHz
2.1GHz
1.9GHz
2.6GHz
2.0GHz
1.7GHz
Cores L3 Cache
18
16
14
6
12
12
10
10
10
45MB
40MB
35MB
30MB
30MB
30MB
25MB
25MB
25MB
Power
135W
135W
120W
135W
105W
105W
135W
105W
105W
QPI
9.6GT/s
9.6GT/s
9.6GT/s
9.6GT/s
9.6GT/s
8.0GT/s
8.0GT/s
8.0GT/s
6.4GT/s
DDR4 Hz
2133
2133
2133
2133
2133
1866
2133
1866
1600
http://www.intel.com/products/server/chipsets/
On System
Management
Chipset
Memory
One of the following
depending on model
HP iLO (Firmware HP iLO4 2.0) 4GB NAND
Type:
HP SmartMemory
DDR4 Registered (RDIMM) or Load Reduced (LRDIMM)
DIMM Slots Available
Maximum Capacity
(LRDIMM)
Maximum Capacity
(RDIMM)
NOTE:
HP memory from previous generation servers are not qualified or warranted with this HP ProLiant
Server. HP SmartMemory is required to realize the memory performance improvements and enhanced
functionality listed in this document for Gen9. For additional information, please see the
SmartMemory QuickSpecs
NOTE:
LRDIMM and RDIMM are distinct memory technologies and cannot be mixed within a server.
NOTE:
Depending on the memory configuration and processor model, the memory speed may run at
2133, 1866MHz, 1600MHz. Please see Memory Population Table below or the
Configuration Tool
NOTE:
64GB LRDIMM to be available in second half of 2015.
.
48
3.0TB
1.5TB
.
(12 DIMM slots per processor, 4 channels per processor, 3
DIMMs per channel)
(48 x 64GB LRDIMM @2133MHz)
(48 x 32GB RDIMM @2133MHz)
HP
Online Memory
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Page 3
QuickSpecs
Standard Features
HP ProLiant DL560 Generation9 (Gen9)
Memory Protection
Network Controller
Advanced ECC
Online spare
Mirroring mode
Demand and Patrol
Scrubbing
Failed DIMM Isolation
Data Bus ECC Protection
Memory Thermal Control
Memory Mirroring InterSocket
The HP ProLiant DL560 Gen9 servers offer a flexible network technology - FlexibleLOM, which offers
customers a choice of 1Gb, 10Gb, or 10Gb base-T Ethernet or converged networking in their embedded
adapter. A range of NIC cards are also available to enhance networking capabilities.
NOTE:
For additional details see the Networking Section of this document.
Model
Entry Model
Base Model
Performance Model
Advanced ECC uses single device data correction to detect and correct
single and all multibit error that occurs within a single DRAM chip.
Memory online spare mode detects a rank that is degrading and switches
operation to the spare rank.
Memory mirroring inter-socket stores a copy of memory with dynamic failover
in case of failure. Once a DIMM in a mirrored set is detected as failed, the
mirror failover uses its mirrored DIMM.
Memory demand and patrol scrubbing prevent accumulation of correctable
errors and reduces the likelihood of unplanned downtime.
Failed DIMM isolation improves the service time thus improving the overall
system availability.
Data Bus ECC protection provides automatic correction from a single data bit
error and detection of double data error bits. Often called single error
correction/double error detection (SEC/DED).
Memory thermal control is used to prevent DIMMs from overheating.
Achieved by slowing down the memory access rate per the temperature
monitored by DIMM sensor.
Memory mirroring inter-socket stores a copy of memory with dynamic failover
in case of failure. Once a DIMM in a mirrored set is detected as failed, the
mirror failover uses its mirrored DIMM.
Adapter
HP Ethernet 1Gb 4-port 331FLR Adapter
HP FlexFabric 10Gb 2P 533FLR-T Adapter
HP FlexFabric 10Gb 2P 533FLR-T Adapter
Expansion Slots
Primary Riser
(Standard)
Slot 1 Primary Riser
(Optional 2 slot)
Secondary Riser
(Optional)
Expansion Slot 7
Storage Controller
One of the following
depending on model
Expansion
Slots #
Expansion
Slots #
Expansion
Slots #
Expansion
Slots #
Entry Models
Base Models
The P440ar Flexible Smart Array controller is in its own dedicated slot, enables SAS drives and
has 2GB Flash Backed Write Cache for data retention.
Performance Models
The P840 Flexible Smart Array controller enables SAS drives and has 4GB Flash Backed Write
Cache for enhanced data retention.
1
2
3
2
3
4
5
6
7
Technology
PCIe 3.0
PCIe 3.0
PCIe 3.0
Technology
PCIe 3.0
PCIe 3.0
Technology
PCIe 3.0
PCIe 3.0
PCIe 3.0
Technology
PCIe 3.0
HP Dynamic Smart Array B140i Controller
HP Flexible Smart Array P440ar/2GB controller
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QuickSpecs
Standard Features
HP ProLiant DL560 Generation9 (Gen9)
Internal Storage
Devices
One of the following
depending on model
Maximum Internal
Storage
Power Supply
One of the following
depending on model
Hard Drives
Hard Drive Bays
Optional Optical Drive Available via Universal Media Bay kit; with and without (2)SFF drive bay
Hot Plug SFF SATA
Hot Plug SFF SAS
Hot Plug SFF SATA SSD
Hot Plug SFF SAS SSD
(1) HP 1200W Common Slot Platinum Hot Plug Power Supply
NOTE:
Entry Models have a single HP 1200W Common Slot Platinum Hot Plug Power Supply.
(2) HP 1200W Common Slot Platinum Plus Hot Plug Power Supplies
NOTE:
Base and Performance Models have redundant HP 1200W Common Slot Platinum Plus Hot Plug
Power Supplies.
None ship standard
(8) Hot plug SFF SAS/SATA HDD bays in Entry and Base Models, (16) in
Performance Models; upgradable to a maximum of (24)
For drives: Bay3 (8SFF) is standard; Bay 2 (8SFF) is populated next, followed
by Bay 1(8SFF)
If one of the two Optional Universal Media Bay Kits is chosen, a maximum of
(18) SFF drives are available as versus (24). Universal Media Bay Kits occupy
Bay1 and can include an optional Optical Disk Drive; a version has an optional
2SFF drive bay as well.
An optional optical drive can be added to either the Universal Media Bay Kit
with 2SFF drive bay (793479-B21) or the Universal Media Bay Kit without 2SFF
drive bay (795090-B21).
CAPACITY
48 TB
48 TB
38 TB
46 TB
CONFIGURATION
24 x 2 TB
24 x 2 TB
24 x 1.6TB
24 x 1.92TB
Common Slot
Power Supplies
One of the following depending on power requirements:
HP 1500W Common Slot Platinum Plus Hot Plug Power Supply
HP 1500W Common Slot 48VDC Hot Plug Power Supply
HP 1200W Common Slot Platinum Plus Hot Plug Power Supply
HP 1200W Common Slot Platinum Hot Plug Power Supply
NOTE: HP
Prior to making a power supply selection it is highly recommended that the HP Power Advisor is run to
determine the right size power supply for your server configuration. The HP Power Advisor is located at:
http://www.hp.com/go/hppoweradvisor
HP's Common Slot (CS) power supplies allow for commonality of power supplies across a wide range of
ProLiant and Integrity servers, as well as HP Storage solutions, and are designed to provide the highest
power supply efficiency without degrading system performance. HP CS power supplies are tested by the
Electric Power Research Institute (EPRI) and certified through the ECOS 80 Plus power supply program.
HP CS power supply options provide efficiency ratings of up to 94% (80 Plus Platinum) and are available
in several power output options including - 1200W, 1500W - allowing the customer to "right-size" a power
supply for their specific server configuration. All HP Common Slot power sources are UL, CE Mark
Compliant, hot-plug and support redundant configurations.
HP CS Platinum Plus power supplies are required when enabling HP's Intelligent Power Discovery (IPD)
solution. IPD is the first technology to create an automated, energy-aware network between IT systems
and facilities. This allows your company to reclaim millions of dollars in wasted power capacity and
downtime costs across data centers. For more information on HP's IPD solution, go to
http://www.hp.com/go/ipd
NOTE:
same output and efficiency rating. If non-matched power supplies are inserted you will get errors and
operation will fail.
NOTE:
jumper cord is also included with each standard AC power supply option kit. If a different power cord is
1500W Common Slot Platinum Plus Hot Plug Power Supply supports high line voltage only.
.
.
Mixing of power supplies in the same server is not supported. All power supplies must be of the
All pre-configured servers ship with a standard 6-foot IEC C-13/C-14 jumper cord (A0K02A). This
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QuickSpecs
Standard Features
HP ProLiant DL560 Generation9 (Gen9)
System Fans
Interfaces
Operating Systems
and Virtualization
Software Support
for ProLiant
Servers
Upgradeability
required, please check the
6 Hot Plug Fans with N+1 redundancy
Serial
Video
iLO 4 Remote Management
Micro SD dual Slot
USB 2.0 Ports
USB 3.0 Ports
ProLiant Power Cables
1 rear
1 front (optional with Universal Media Bay kit); 1 rear
1
1
5 total: 2 front (optional); 2 rear; 1 internal
4 total: 1 front; 2 rear, 1 internal
web page.
Microsoft Windows Server
Red Hat Enterprise Linux (RHEL)
SUSE Linux Enterprise Server (SLES)
VMware
NOTE:
For more information on HP's Certified and Supported ProLiant Servers for OS and
Virtualization Software and latest listing of software drivers available for your server, please visit our
Support Matrix at:
http://www.hp.com/support/DL560Gen9
Upgradeable to four (4) processors
Up to 48 DIMM slots
7 PCIe 3.0 I/O slots for additional communications and storage expansion
NOTE:
PCIe slot availability is dependent on the number of processors installed. Please refer to the
"Expansion Slots" section for more details.
NOTE:
The HP ProLiant DL560 Gen9 server has a dedicated FlexibleLOM slot and a slot for either a HP
Flexible Smart Array or a Smart SAS HBA controller in addition to the 7 PCI 3.0 I/O expansion slots.
Embedded 10-Port SATA, B140i as standard
HP Flexible Smart Array, Smart Array or Smart HBA Controllers
FlexibleLOM slot for 1Gigabit or 10 Gigabit Ethernet or QDR/FDR InfiniBand networking options
Up to 24 SFF Drives; or 18 SFF Drives with optional Universal Media Bay
Optional System Insight Display
Redundant Power Supplies
http://www.hp.com/go/ossupport
.
and our driver download page
Industry Standard
Compliance
Graphics
PCIe 3.0 Compliant
PCIe 2.0 Compliant
ACPI 2.0. Compliant
PXE Support
WOL Support
Microsoft® Logo certifications
USB 2.0 Support
USB 3.0 Support
Energy Star
ASHRAE A3/A4
NOTE:
For additional technical thermal details regarding ambient temperatures, humidity and features
support please visit:
Integrated Matrox G200 video standard
1280 x 1024 (32 bpp)
•
1920 x 1200 (16 bpp)
•
HP iLO 4 On System Management Memory
16 MB Flash
•
256 MB DDR 3 with ECC (112 MB after ECC and video)
•
http://www.hp.com/servers/ASHRAE
.
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QuickSpecs
Standard Features
HP ProLiant DL560 Generation9 (Gen9)
HP Server
UEFI/Legacy ROM
Legacy Mode or Unified Extensible Firmware Interface (UEFI) Mode
HP's ProLiant System BIOS is an EDK2 UEFI solution, and adheres to the latest revisions of UEFI Class 2
specifications which supports both legacy boot and UEFI boot operation. The HP ProLiant DL560 Gen9
defaults to UEFI boot operation and can be factory or field configured for legacy boot operation.
NOTE:
For UEFI boot operation, boot environment and OS image installations should be configured
properly to support UEFI.
NOTE:
For more information on HP's ProLiant System BIOS and UEFI, see the UEFI Information Library:
http://www.hp.com/go/uefi/docs
NOTE:
HP Legacy FIO Mode Setting (758959-B22) can be selected to configure the system in Legacy
mode in the factory.
To modify the server configuration ROM default settings, press F9 in the HP ProLiant POST screen to enter
the UEFI System Utilities screen. By default, the System Utilities menus are in the English language.
UEFI enables numerous new capabilities, including both industry standard functionality and features
specific to HP ProLiant servers. Following are some of the features that UEFI enables and that the HP
ProLiant DL560 Gen9 can support when configured for UEFI boot operation:
Secure Boot - A new feature in which the system firmware, option card firmware, operating
•
systems, and software collaborate to greatly enhance platform security.
Operating system specific functionality - Microsoft Windows 2012 supports several features only
•
when installed in UEFI mode.
Support for > 2.2 TB (using GPT) boot drives - Such drives could previously only be used for boot
•
drives when using RAID solutions such as HP Smart Array.
UEFI Shell - Provides a pre-boot environment for running scripts and tools. The HP ProLiant UEFI
•
Shell provides both standard capabilities as well as numerous enhancements.
PXE boot support for IPv6 networks.
•
PXE Multicast Boot allowing for faster PXE deployments for large numbers of servers.
•
Boot support for option cards that only support a UEFI option ROM.
•
NOTE:
When the server is configured for UEFI Boot Mode, PXE servers must be configured with a UEFI
boot image.
When the server boots in UEFI mode, it does not boot media with a legacy OS installation. This includes
DOS targets and Windows or Linux systems installed in Legacy mode. The reverse is also true for servers
that boot in Legacy mode.
.
Form Factor
2U Rack Form Factor
Entry, Base and Performance pre-configured models ship with Gen9 Easy Install Rail Kits and Cable
Management Arm kit
3.44" (8.74 cm) Height x 17.54" (44.55 cm) Width x 29.5" (74.94 cm) Length
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QuickSpecs
Standard Features
HP ProLiant DL560 Generation9 (Gen9)
Embedded
Management
Server utilities
HP Integrated Lights-Out (HP iLO)
Monitor your servers for ongoing management, service alerting, reporting and remote management with
iLO. Learn more at
UEFI
Configure and boot your servers securely with industry standard Unified Extensible Firmware Interface
(UEFI). Learn more at
http://www.hp.com/go/ilo
http://www.hp.com/go/ProLiant/uefi
HP RESTful API
RESTful API is an application programming interface. RESTful Web Service API served by iLO’s web
server. Learn more at
Intelligent Provisioning
Provision servers by discovering and deploying 1 to few servers with Intelligent Provisioning. Learn more
at
http://www.hp.com/go/intelligentprovisioning
Embedded Remote Support
HP’s embedded remote support, used with Insight Online direct connect or HP Insight Remote Support,
allows HP ProLiant servers to transmit hardware events directly to HP or an HP Authorized Partner for
automated phone home support. Learn more at
HP Smart Update
HP Systems Insight Manager (HP
SIM)
HP OneView Standard
http://www.hp.com/go/restfulapi
.
.
.
.
http://www.hp.com/go/insightonline/info
Optimize firmware and driver updates with HP Smart Update
solutions. Learn more at
HP SIM allows you to monitor the health of your HP ProLiant Servers
and HP Integrity Servers, and also provides you with basic support
for non-HP servers.
HP SIM also integrates with HP SUM to provide quick and seamless
firmware updates. Learn more at
HP OneView Standard can inventory, monitor, alert, and report on
your G6 thru Gen9 servers, with use of the REST API and HP
OneView user interface. Annual support is optionally available. Learn
more at
http://www.hp.com/go/oneview
http://www.hp.com/go/smartupdate
http://www.hp.com/go/sim
.
.
.
.
Security
Scripting Tool Kit and Windows
PowerShell
HP RESTful Interface Tool
HP iLO Mobile Application
HP Insight Online
Power-on password
Serial interface control
Administrator's password
Provision 1 to many servers using your own scripts to discover and
deploy them with HP Scripting Tool Kit for Windows and Linux or HP
Scripting Tools for Windows PowerShell. Learn more at
http://www.hp.com/go/ProLiantSTK
or
http://www.hp.com/go/powershell
HP RESTful Interface tool is a scripting tool to provision servers
using RESTful API Interface to discover and deploy servers at scale.
Learn more at
Enables the ability to access, deploy, and manage your server
anytime from anywhere from select smartphones and mobile
devices. For additional information please visit:
http://www.hp.com/go/restfulapi
http://www.hp.com/go/ilo/mobileapp
HP Insight Online, available at no additional cost as part of your HP
warranty, Care Pack or contractual support agreement with HP, is a
personalized dashboard for simplified tracking of IT operations and
support information from anywhere, anytime. Learn more at
http://www.hp.com/go/insightonline/info
.
.
.
.
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QuickSpecs
Standard Features
HP ProLiant DL560 Generation9 (Gen9)
Warranty
This product is covered by a global limited warranty and supported by HP Services and a worldwide
network of HP Authorized Channel Partners resellers. Hardware diagnostic support and repair is available
for three years from date of purchase. Support for software and initial setup is available for 90 days from
date of purchase. Enhancements to warranty services are available through HP Care Pack services or
customized service agreements. Hard drives have either a one year or three year warranty; refer to the
specific hard drive QuickSpecs for details.
NOTE:
Server Warranty includes 3-Year Parts, 3-Year Labor, 3-Year Onsite support with next business
day response. Warranty repairs may be accomplished through the use of Customer Self Repair (CSR)
parts. These parts fall into two categories: 1) Mandatory CSR parts are designed for easy replacement. A
travel and labor charge will result when customers decline to replace a Mandatory CSR part; 2) Optional
CSR parts are also designed for easy replacement but may involve added complexity. Customers may
choose to have HP replace Optional CSR parts at no charge. Additional information regarding worldwide
limited warranty and technical support is available at:
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Page 9
QuickSpecs
Optional Features
HP ProLiant DL560 Generation9 (Gen9)
Embedded
Management
Server
Management
Rack and Power
Infrastructure
iLO Advanced
HP Insight
Control
HP OneView
Advanced
HP Insight
Cluster
Management
Utility (CMU)
HP Rack and Power Infrastructure products and services create highly efficient and intelligent solutions for
existing or new IT data centers. HP Rack and Power infrastructure solutions - rack infrastructure, power
protection and management, performance optimized data centers (PODs) - are the foundation you are
looking for to help secure your long-term IT success. These products are designed to help you react to
changes in the industry. They deliver efficient, easy-to-use capabilities to manage, monitor, deploy and
provision infrastructure from entry to enterprise. As an industry leader, HP is uniquely positioned to address
the key concerns of power, cooling, cable management and system access.
Learn more at
HP iLO Advanced licenses offer smart remote functionality without compromise, for all
HP ProLiant servers. The license includes the full integrated remote console, virtual
keyboard, video, and mouse (KVM), multi-user collaboration, console record and
replay, and GUI-based and scripted virtual media and virtual folders. You can also
activate the enhanced security and power management functionality. Learn more
about HP iLO Advanced at
HP Insight Control, lets you deploy, migrate, monitor, remote control, and optimize
your IT infrastructure through a single, simple management console. For more
information, see
HP OneView Advanced is converged management that reduces infrastructure
complexity with automation simplicity. This modern architecture accelerates your IT
operations across servers, storage, and network resources using software-defined
approaches and automation. Learn more at
HP Insight Cluster Management Utility is a hyperscale-optimized management
framework that includes software for the provisioning, control, performance
management and monitoring of groups of nodes and infrastructure. Learn more
at
http://www.hp.com/go/cmu
http://www.hp.com/go/insightcontrol
HP Rack and Power Infrastructure
http://www.hp.com/go/iloadvanced
.
http://www.hp.com/go/oneview
.
.
.
.
High Performance
Clusters
HP Cluster Platforms
HP Cluster Platforms are specifically engineered, factory-integrated large-scale ProLiant clusters optimized
for High Performance Computing, with a choice of servers, networks and software. Operating system options
include specially priced offerings for Red Hat Enterprise Linux and SUSE Linux Enterprise Server, as well as
Microsoft Windows HPC Server. A Cluster Platform Configurator simplifies ordering.
http://www.hp.com/go/clusters
HP HPC Interconnects
High Performance Computing (HPC) interconnect technologies are available for this server as part of the HP
Cluster Platform portfolio. These high-speed InfiniBand and Gigabit interconnects are fully supported by HP
when integrated within an HP cluster. Flexible, validated solutions can be defined with the help of
configuration tools.
HP Insight Cluster Management Utility
HP Insight Cluster Management Utility (CMU) is an HP-licensed and HP-supported suite of tools that are
used for lifecycle management of hyperscale clusters of Linux ProLiant systems. CMU includes software for
the centralized provisioning, management and monitoring of nodes. CMU makes the administration of
clusters user friendly, efficient, and effective.
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QuickSpecs
Optional Features
HP ProLiant DL560 Generation9 (Gen9)
Storage Software
Whether you need to solve a specific data protection, archiving, or storage command and control challenge,
or deliver on strategic consolidation, compliance, or continuity initiatives, look no further than HP storage
software. Our storage software helps you reduce costs, simplify storage infrastructure, protect vital assets
and respond faster to business opportunities.
Storage software that gets the job done:
Data Protection and Recovery Software
•
Whether you're a large enterprise or a smaller business, HP data protection and recovery software
will cost-effectively protect you against disaster and ensure business continuity.
Data Archive and Migration Software
•
HP's storage software enables you to comply with data retention and retrieval requirements,
improve application performance, and reduce costs by efficiently migrating infrequently accessed
or less valuable data to lower cost storage.
Storage Resource Management Software (SRM)
•
HP's storage resource management software reduces operational costs and provides the
command and control foundation you need to efficiently manage and visualize your physical and
virtual environments.
Data Replication Software
•
HP offers array-based and host-based replication software for use in disaster recovery, testing,
application development and reporting.
Storage Device Management Software
•
Maximize your investment in HP storage and networking with software that enables hardwarespecific configuration, performance tuning and connectivity management.
HP StoreVirtual VSA
•
With HP StoreVirtual VSA you can use the power of virtualization to turn a set of heterogeneous
and disconnected physical disk drives in your servers and storage devices into a single pool of
logical storage capacity.
NOTE:
For more information available Storage Software including QuickSpecs, please see:
http://www.hp.com/go/storage/software
.
Solutions
One Config Simple
(SCE)
Factory Express Portfolio for Servers and Storage
HP Factory Express offers configuration, customization, integration and deployment services for HP servers
and storage products. Customers can choose how their factory solutions are built, tested, integrated,
shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex configuration
and design services as well as individual factory services, such as image loading, asset tagging, and custom
packaging. HP products supported through Factory Express include a wide array of servers and storage: HP
Integrity, HP ProLiant, HP ProLiant Server Blades, HP BladeSystem, HP 9000 servers as well as the
MSAxxxx, VA7xxx, EVA, XP, rackable tape libraries and configurable network switches.
For more information on Factory Express services for your specific server model please contact your sales
representative or go to:
SCE is a guided self-service tool to help sales and non-technical people provide customers with initial
configurations in 3 to 5 minutes. You may then send the configuration on for configuration help, or use in your
existing ordering processes. If you require "custom" rack configuration or configuration for products not
available in SCE, please contact HP's Customer Business Center or an Authorized Partner for assistance.
http://www.hp.com/products/configurator
http://www.hp.com/go/factory-express
.
.
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QuickSpecs
Service and Support
HP ProLiant DL560 Generation9 (Gen9)
Service and Support
Optimized Care
Standard Care Package
Related Services
Connect your devices to HP
HP Support Center
HP Technology Services for Industry Standard Servers
HP Technology Services delivers confidence, reduces risk and helps customers realize agility and
stability. Connect to HP to help prevent problems and solve issues faster. Our support technology
lets you to tap into the knowledge of millions of devices and thousands of experts to stay informed
and in control, anywhere, any time.
Protect your business beyond warranty with HP Care Pack Services
HP Care Pack Services enable you to order the right service level, length of coverage and response
time as you purchase your new server, giving you full entitlement for the term you select.
Supports maintaining servers at optimum performance availability
HP Proactive Care with 24x7 coverage, three year Care Pack Service
HP Proactive Care helps prevent problems and stabilize IT by utilizing secure, real-time, predictive
analytics and proactive consultations when your products are connected to HP. This Care Pack
Service combines three years’ proactive reporting and advice with our highest level reactive
coverage and enhanced escalation management, HP’s 24x7, six hour call-to-repair hardware
commitment. HP is the only leading manufacturer who makes this level of coverage available as a
standard service offering for your most valuable servers. Service includes 24x7 collaborative
software support for leading industry standard software running on your HP ProLiant server.
Supports maintaining high level of server availability
Foundation Care 24x7, three-year Care Pack Service
HP Proactive Care helps prevent problems and stabilize IT by utilizing secure, real-time, predictive
analytics and proactive consultations when your products are connected to HP. This Care Pack
Service combines three years’ proactive reporting and advice with our 24x7 coverage and enhanced
escalation management, four hour hardware response time and two hour call back for software
questions on leading industry standard software running on your HP ProLiant server.
Provides for the basic hardware installation of HP branded servers, storage devices and networking
options to assist you in bringing your new hardware into operation in a timely and professional
manner.
HP Factory Express offers configuration, customization, integration and deployment services for HP
servers and storage products. Customers can choose how their factory solutions are built, tested,
integrated, shipped and deployed. For more information on Factory Express services for your
specific server model please contact your sales representative or go to:
http://www.hp.com/go/factory-express
Data Privacy Services
Protect your data through better media management. HP Data privacy services help manage and
protect sensitive data to reduce the risk of unauthorized access to private information and help meet
compliance requirements. Our retention services allow you to keep drives and other devices upon
failure, our removal services provide convenient data sanitization and our recovery services allow
you to safely retire IT assets and capture any remaining value from the hardware.
.
http://www.hp.com/services/dataprivacy
Additional HP Care Pack services can be found at:
Unlock all of the benefits of your technology investment by connecting your products to HP. Achieve
up to 77% reduction in down time, near 100% diagnostic accuracy and a single consolidated view of
your environment. By connecting, you will receive 24x7monitoring, pre-failure alerts, automatic call
logging, and automatic parts dispatch. HP Proactive Care Service and HP Datacenter Care Service
customers will also benefit from proactive activities to help prevent issues and increase optimization.
All of these benefits are already available to you with your server storage and networking products,
securely connected to HP support.
Personalized online support portal with access to information, tools and experts to support HP
http://www.hp.com/go/cpc
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QuickSpecs
Service and Support
business products. Submit support cases online, chat with HP experts, access support resources or
collaborate with peers. Learn more
HP's Support Center Mobile App** allows you to resolve issues yourself or quickly connect to an
agent for live support. Now, you can get access to personalized IT support anywhere, anytime.
HP Insight Remote Support and HP Support Center are available at no additional cost with a HP
warranty, HP Care Pack or HP contractual support agreement.
** HP Support Center Mobile App is subject to local availability
Parts and Materials
HP will provide HP-supported replacement parts and materials necessary to maintain the covered
hardware product in operating condition, including parts and materials for available and
recommended engineering improvements.
Parts and components that have reached their maximum supported lifetime and/or the maximum
usage limitations as set forth in the manufacturer's operating manual, product quick-specs, or the
technical product data sheet will not be provided, repaired, or replaced as part of these services.
The defective media retention service feature option applies only to Disk or eligible SSD/Flash Drives
replaced by HP due to malfunction.
HP ProLiant DL560 Generation9 (Gen9)
http://www.hp.com/go/hpsc
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QuickSpecs
HP ProLiant DL560 Generation9 (Gen9)
Pre-configured Models
For the Standard Features shipped in the "Factory Integrated Models", please see the "Configuration Information - Factory
Integrated Models" section.
1. Pre-configured models ship with the configurations below. Options can be selected from the Core or Additional options section of
this QuickSpecs.
2. HP does not allow factory integration of options into pre-configured models. Any additional options purchased will be shipped
separately.
3. If you desire a custom configuration please see "Configuration Information - Factory Integrated Models" section of this
QuickSpecs.
4. Not all models are available in all regions. Check with your local country HP offices for availability.
NOTE:
All Pre-configured Models come populated with some hard drive blanks installed. Should the customer need additional hard
drive blanks, they can order more using either P/N 666987-B21: HP SFF Hard Drive Blank Kit.
NOTE:
All pre-configured servers ship with a standard 6-foot IEC C-13/C-14 jumper cord (A0K02A). This jumper cord is also
included with each standard AC power supply option kit. If a different power cord is required, please check the
web page.
Cables
Caution:
installation instructions for proper tools and number of people to use for any installation.
[SKU Number]
Model Name
Processor
Number of
Processors
Memory
Network
Controller
Storage Controller
Hard Drive
Internal Storage
Optical Drive Bay
Optical Drive
PCI-Express Slots
Power Supply
Fans
Management
Energy Star
Form Factor
Warranty
HP recommends that a minimum of two people are required for all Rack Server installations. Please refer to your
Performance Models
741066-B21
HP ProLiant DL560 Gen9 E5-4640v3 4P 128GB-
R P840/4GB 16SFF 2x1200W RPS Perf Server
128GB (8x16GB Registered DIMMs, 2133 MHz)
NOTE:
Model. Includes HP ProLiant DL560 Gen9 CPU
HP Flexible Smart Array P840/4GB Controller
NOTE:
NOTE:
drives, with optional HP ProLiant DL560 Gen9
Bay1 8SFF Cage/Backplane Kit (795085-B21).
Alternatively, optional Universal Media Bay Kits
may be chosen for Bay1 - with 2SFF drive bay
Optional DVD-ROM (726536-B21) or DVD-RW (726537-B21) via the Universal Media Bay Kits (795090-B21 or
HP OneView Advanced with iLO Advanced
Server Warranty includes 3-Year Parts, 3-Year Labor, 3-Year Onsite support with next business day response