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HP ProLiant DL385p Gen8 Server
Part Number: 661850-002
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
February 2013
Edition: 2
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© Copyright 2012, 2013 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft®, Windows®, and Windows Server® are U.S. registered trademarks of Microsoft Corporation.
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Contents
Component identification ............................................................................................................... 7
Front panel components ............................................................................................................................. 7
Front panel LEDs and buttons ...................................................................................................................... 9
Access the Systems Insight Display ............................................................................................................. 10
Systems Insight Display LEDs ..................................................................................................................... 11
Systems Insight Display LED combinations ................................................................................................... 12
Rear panel components ............................................................................................................................ 13
Rear panel LEDs and buttons ..................................................................................................................... 14
Non-hot-plug PCIe riser board slot definitions .............................................................................................. 14
System board components ........................................................................................................................ 15
System maintenance switch ............................................................................................................. 16
NMI functionality ........................................................................................................................... 17
DIMM slot locations ....................................................................................................................... 17
SAS and SATA device numbers ................................................................................................................. 18
Drive LED definitions ................................................................................................................................ 19
PCIe riser cage LED ................................................................................................................................. 19
FBWC module LEDs (P222, P420, P421) ................................................................................................... 20
Hot-plug fans .......................................................................................................................................... 21
Operations ................................................................................................................................. 23
Power up the server ................................................................................................................................. 23
Power down the server ............................................................................................................................. 23
Extend the server from the rack ................................................................................................................. 23
Remove the server from the rack ................................................................................................................ 24
Remove the access panel.......................................................................................................................... 25
Install the access panel............................................................................................................................. 25
Access the product rear panel ................................................................................................................... 25
Opening the cable management arm ............................................................................................... 25
Remove the fan cage ............................................................................................................................... 26
Remove the hot-plug fan ........................................................................................................................... 27
Remove the full-length expansion board ...................................................................................................... 28
Remove the primary PCIe riser cage .......................................................................................................... 29
Remove the secondary PCIe riser cage ....................................................................................................... 30
Install the primary PCIe riser cage ............................................................................................................. 31
Secure the primary PCIe riser cage full-length expansion board retainer ......................................................... 32
Secure the secondary PCIe riser cage full-length expansion board retainer ...................................................... 33
Remove the air baffle ............................................................................................................................... 34
Setup ......................................................................................................................................... 36
Optional installation services .................................................................................................................... 36
Rack planning resources........................................................................................................................... 36
Optimum environment .............................................................................................................................. 36
Space and airflow requirements ...................................................................................................... 37
Temperature requirements ............................................................................................................... 37
Power requirements ....................................................................................................................... 38
Electrical grounding requirements .................................................................................................... 38
Connecting a DC power cable to a DC power source ........................................................................ 38
Contents 3
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Rack warnings ........................................................................................................................................ 39
Identifying the contents of the server shipping carton .................................................................................... 40
Installing hardware options ....................................................................................................................... 40
Installing the server into the rack ................................................................................................................ 40
Installing the operating system................................................................................................................... 42
Powering on and selecting boot options ..................................................................................................... 42
Registering the server ............................................................................................................................... 43
Hardware options installation ....................................................................................................... 44
Introduction ............................................................................................................................................ 44
Processor option ...................................................................................................................................... 44
Memory options ...................................................................................................................................... 52
HP SmartMemory .......................................................................................................................... 54
Memory subsystem architecture ....................................................................................................... 55
Single-, dual-, and quad-rank DIMMs ............................................................................................... 55
DIMM identification ....................................................................................................................... 56
Memory configurations ................................................................................................................... 57
General DIMM slot population guidelines ......................................................................................... 57
Installing a DIMM .......................................................................................................................... 58
Hot-plug hard drive options ...................................................................................................................... 59
Installing a hot-plug SAS or SATA hard drive .................................................................................... 59
Removing a hot-plug SAS or SATA hard drive ................................................................................... 60
Controller options .................................................................................................................................... 61
Installing the flash-backed write cache module................................................................................... 62
Installing the FBWC capacitor pack ................................................................................................. 63
Optical drive option ................................................................................................................................ 66
Redundant hot-plug power supply option .................................................................................................... 68
FlexibleLOM option ................................................................................................................................. 69
Expansion board options .......................................................................................................................... 71
Removing the expansion slot blanks ................................................................................................. 71
Installing a half-length expansion board ........................................................................................... 72
Installing a full-length expansion board ............................................................................................. 73
Secondary PCIe riser cage option.............................................................................................................. 74
Hard drive cage option ............................................................................................................................ 76
2U rack bezel option ............................................................................................................................... 86
HP Trusted Platform Module option ............................................................................................................ 86
Installing the Trusted Platform Module board ..................................................................................... 87
Retaining the recovery key/password .............................................................................................. 89
Enabling the Trusted Platform Module ............................................................................................... 89
Cabling ..................................................................................................................................... 90
SAS hard drive cabling ............................................................................................................................ 90
Optical drive cabling ............................................................................................................................... 91
FBWC cabling ........................................................................................................................................ 92
Chipset SATA cable option ....................................................................................................................... 93
150W PCIe power cable option ............................................................................................................... 97
Software and configuration utilities ............................................................................................... 98
Server mode ........................................................................................................................................... 98
HP product QuickSpecs ............................................................................................................................ 98
HP iLO Management Engine ..................................................................................................................... 98
HP iLO ......................................................................................................................................... 98
Intelligent Provisioning .................................................................................................................. 100
HP Insight Remote Support software ............................................................................................... 102
Contents 4
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Scripting Toolkit .......................................................................................................................... 102
HP Service Pack for ProLiant ................................................................................................................... 102
HP Smart Update Manager ........................................................................................................... 103
HP ROM-Based Setup Utility ................................................................................................................... 103
Using RBSU ................................................................................................................................ 104
Auto-configuration process ............................................................................................................ 104
Boot options ............................................................................................................................... 105
Configuring AMP modes .............................................................................................................. 105
Re-entering the server serial number and product ID ......................................................................... 105
Utilities and features .............................................................................................................................. 106
Array Configuration Utility ............................................................................................................ 106
Option ROM Configuration for Arrays ........................................................................................... 107
ROMPaq utility ............................................................................................................................ 107
Automatic Server Recovery ........................................................................................................... 107
USB support ................................................................................................................................ 107
Redundant ROM support .............................................................................................................. 108
Keeping the system current ..................................................................................................................... 108
Drivers ....................................................................................................................................... 108
Software and firmware ................................................................................................................. 109
Version control ............................................................................................................................ 109
HP operating systems and virtualization software support for ProLiant servers ...................................... 109
HP Technology Service Portfolio .................................................................................................... 110
Change control and proactive notification ...................................................................................... 110
Troubleshooting ........................................................................................................................ 111
Troubleshooting resources ...................................................................................................................... 111
Battery replacement .................................................................................................................. 112
Regulatory information .............................................................................................................. 114
Safety and regulatory compliance ........................................................................................................... 114
Turkey RoHS material content declaration ................................................................................................. 114
Ukraine RoHS material content declaration ............................................................................................... 114
Warranty information ............................................................................................................................ 114
Electrostatic discharge ............................................................................................................... 115
Preventing electrostatic discharge ............................................................................................................ 115
Grounding methods to prevent electrostatic discharge ................................................................................ 115
Specifications ........................................................................................................................... 116
Environmental specifications ................................................................................................................... 116
Mechanical specifications ...................................................................................................................... 116
Power supply specifications .................................................................................................................... 116
HP 460 W CS Gold power supply (92% efficiency) ......................................................................... 117
HP 460 W CS Platinum Plus power supply (94% efficiency) .............................................................. 117
HP 750 W CS Gold power supply (92% efficiency) ......................................................................... 118
HP 750 W CS Platinum Plus power supply (94% efficiency) .............................................................. 118
HP 750 W 48V CS DC power supply (94% efficiency) .................................................................... 119
HP 1200 W CS Platinum Plus Power Supply (90% efficiency) ........................................................... 119
Support and other resources
Before you contact HP ............................................................................................................................ 121
HP contact information ........................................................................................................................... 121
Customer Self Repair ............................................................................................................................. 121
...................................................................................................... 121
Acronyms and abbreviations ...................................................................................................... 129
Contents 5
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Documentation feedback ........................................................................................................... 132
Index ....................................................................................................................................... 133
Contents 6
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Component identification
Front panel components
• 8 drive SFF configuration
Item Description
1
2
3
4
5
6
7
Video connector
Quick release levers (2)
SATA optical drive bay
SFF drive bays
Serial number label
USB connectors (2)
Systems Insight Display
• 16 drive SFF configuration (with optional drive cage)
Item Description
1
Video connector
Component identification 7
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Item Description
Quick release levers (2)
2
3
4
5
Drive bays (box 1)
Drive bays (box 2)
Systems Insight Display
USB connectors (2)
• 25 SFF drive configuration
Item Description
1
2
3
4
Video connector
Quick release levers (2)
Drive bays
USB connector
• 8 drive LFF configuration
Item Description
1
2
3
4
5
Video connector
Drive bays
Systems Insight Display
USB connector
Component identification 8
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• 12 drive LFF configuration
Item Description
1
2
3
4
Video connector
Quick release levers (2)
Drive bays
USB connector
Front panel LEDs and buttons
• SFF
Component identification 9
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• LFF
UID button/LED
Solid blue = Activated
Item Description Status
1
2
3
4
*To identify components in a degraded or critical state, see the Systems Insight Display LEDs, check iLO/BIOS logs, and
reference the server troubleshooting guide.
**Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has
occurred, or the power button cable is disconnected.
NIC status LED Solid green = Link to network
Flashing green (1 Hz/cycle per sec) = Network active
Off = No network activity
Health LED Solid green = Normal
Flashing amber = System degraded
Flashing red (1 Hz/cycle per sec) = System critical
Fast-flashing red (4 Hz/cycles per sec) = Power fault*
Power On/Standby button
and system power LED
Solid green = System on
Flashing green (1 Hz/cycle per sec) = Performing power on sequence
Solid amber = System in standby
Off = No power present**
Flashing blue (1 Hz/cycle per sec) = Remote management or
firmware upgrade in progress
Off = Deactivated
Access the Systems Insight Display
To access the HP Systems Insight Display in a server with an 8-drive LFF configuration:
1. Press and release the panel.
Component identification 10
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2.
After the display fully ejects, rotate the display downward to view the LEDs.
Systems Insight Display LEDs
The HP Systems Insight Display LEDs represent the system board layout. The display, available on 8 SFF, 16
SFF, and 8 LFF configurations, enables diagnosis with the access panel installed.
Item Description Status
1
Power cap Off = System is in standby, or no cap is set.
Solid green = Power cap applied
Component identification 11
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Item Description Status
AMP status
Off = AMP modes disabled
All other LEDs
Off = Normal
•
•
•
•
Amber
Green
The Health Driver has detected a cautionary
•
2
3
NIC link/activity Off = No link to network. If the power is off,
view the rear panel RJ-45 LEDs for status.
Flashing green = Network link and activity
Solid green = Network link
Solid green = AMP mode enabled
Solid amber = Failover
Flashing amber = Invalid configuration
4
—
Over temp Off = Normal
Solid amber = High system temperature
detected
Amber = Failure
For more information on the activation of
these LEDs, see "Systems Insight Display
LED combinations (on page 12)."
Systems Insight Display LED combinations
When the health LED on the front panel illuminates either amber or red, the server is experiencing a health
event. Combinations of illuminated Systems Insight Display LEDs, the system power LED, and the health LED
indicate system status.
Systems Insight Display
LED and color
Processor (amber)
Processor (amber)
DIMM (amber)
DIMM (amber)
Over temp (amber)
Over temp (amber)
Fan (amber)
Fan (amber)
Power supply (amber)
Health LED System power
Status
LED
Red Amber One or more of the following conditions may
exist:
Processor in socket X has failed.
Processor X is not installed in the socket.
Processor X is unsupported.
ROM detects a failed processor during
POST.
Amber Green Processor in socket X is in a pre-failure
condition.
Red Green One or more DIMMs have failed.
Amber Green DIMM in slot X is in a pre-failure condition.
temperature level.
Red Amber The server has detected a hardware critical
temperature level.
Amber Green One fan has failed or has been removed.
Red Green Two or more fans have failed or been
removed.
Red Amber One or more of the following conditions may
exist:
Only one power supply is installed and
that power supply is in standby.
Component identification 12
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•
•
•
•
•
•
PS1 power connector
Systems Insight Display
LED and color
Health LED System power
LED
Status
Power supply fault
System board fault
Power supply (amber)
Amber Green One or more of the following conditions may
exist:
Redundant power supply is installed and
only one power supply is functional.
AC power cord is not plugged into
redundant power supply.
Redundant power supply fault
Power supply mismatch at POST or
power supply mismatch through hot-plug
addition
Power cap (off)
Power cap (off)
Power cap (off)
IMPORTANT: If more than one DIMM slot LED is illuminated, further troubleshooting is required.
— Amber Standby
— Flashing green Waiting for power
— Green Power is available.
Test each bank of DIMMs by removing all other DIMMs. Isolate the failed DIMM by replacing
each DIMM in a bank with a known working DIMM.
Rear panel components
Item Description
1
2
3
4
5
6
7
8
9
10
11
PCIe slots 1–3 (top to bottom)
PCIe slots 4–6, optional (top to bottom)
Power supply 1 (PS1)
PS2 power connector, optional
Power supply 2 (PS2), optional
USB connectors (4)
Video connector
iLO connector
Serial connector
FlexibleLOM ports (Shown: 4x1Gb/Optional: 2x10Gb); port 1 on right side
Component identification 13
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NIC link LED
Off = No network link
PCIe2 x8 (4,1)
6 - HL/FH
PCIe2 x8 (8, 4, 1)
Rear panel LEDs and buttons
Item Description Status
1
2
3
4
5
UID LED/button Off = Deactivated
Solid blue = Activated
Flashing blue = System being managed remotely
Power supply 2
LED
Power supply 1
LED
NIC activity LED Off = No network activity
Off = System is off or power supply has failed.
Solid green = Normal
Off = System is off or power supply has failed.
Solid green = Normal
Solid green = Link to network
Flashing green = Network activity
Green = Network link
Non-hot-plug PCIe riser board slot definitions
Primary
Slot - form factor
1 - FL/FH
2 - HL/FH
3 - HL/FH
PCIe 2 riser slot description Secondary
PCIe 2 x16 riser slot description
Slot - form factor
PCIe2 x16 (8,4,1) 4 - FL/FH PCIe2 x16 (16, 8, 4, 1)
PCIe2 x8 (8,4,1) 5 - HL/FH PCIe2 x16 (8, 4, 1)
Notes:
• "Primary" denotes the riser cage is installed in the primary riser connector.
• "Secondary" denotes the riser cage is installed in the secondary riser connector.
• Installing the riser cages listed in the table above in either the primary or secondary riser connectors
determines the form factor of the PCI cards supported by those riser cages.
• FL/FH denotes full-length, full-height. HL/FH denotes half-length, full-height. LP denotes low profile.
Component identification 14
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• The riser cages support a maximum power of 150 W with an HP power cable. This cable must be used
for PCIe card wattages greater than 75 W.
System board components
Item Description
1
2
3
4
5
6
7
8
9
10
Fan connector 6
Systems Insight Display connector
Fan connector 5
Processor 1 DIMM slots
Fan connector 4
Front I/O connector
Front USB connector
Fan connector 3
First drive cage
Fan connector 2
Component identification 15
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SD card slot
Off
Off = Power-on password is enabled.
Item Description
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
32
Processor 2 DIMM slots
Second drive cage
Fan connector 1
NMI jumper
Front video connector
Discovery services connector
System maintenance switch
SATA optical drive connector
SATA drive port 1
Power supply backplane connector
USB connector
Secondary (processor 2) PCIe riser connector
Processor 2 socket
System battery
TPM connector
Primary (processor 1) PCIe riser connector
Processor 1 socket
FlexibleLOM
SAS port 1i
SAS port 2i
SAS cache module connector
System maintenance switch
Position Default Function
S1
S2
S3
S4
S5
S6
S7
S8
S9
S10
S11
S12
Off Off = HP iLO security is enabled.
On = HP iLO security is disabled.
Off Off = System configuration can be
changed.
On = System configuration is locked.
Off Reserved
Off Reserved
On = Power-on password is disabled.
Off Off = No function
On = ROM reads system configuration
as invalid.
— Reserved
— Reserved
— Reserved
— Reserved
— Reserved
— Reserved
Component identification 16
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To access redundant ROM, set S1, S5, and S6 to on.
When the system maintenance switch position 6 is set to the On position, the system is prepared to erase all
system configuration settings from both CMOS and NVRAM.
CAUTION: Clearing CMOS and/or NVRAM deletes configuration information. Be sure to
properly configure the server or data loss could occur.
NMI functionality
An NMI crash dump enables administrators to create crash dump files when a system is hung and not
responding to traditional debug mechanisms.
Crash dump log analysis is an essential part of diagnosing reliability problems, such as hangs in operating
systems, device drivers, and applications. Many crashes freeze a system, and the only available action for
administrators is to cycle the system power. Resetting the system erases any information that could support
problem analysis, but the NMI feature preserves that information by performing a memory dump before a
hard reset.
To force the OS to invoke the NMI handler and generate a crash dump log, the administrator can use the iLO
Virtual NMI feature.
For more information, see the white paper on the HP website
(http://h20000.www2.hp.com/bc/docs/support/SupportManual/c00797875/c00797875.pdf).
DIMM slot locations
DIMM slots are numbered sequentially (1 through 12) for each processor. The supported AMP modes use the
letter assignments for population guidelines.
Component identification 17
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