Hp PROLIANT DL120 G5 Maintenance and Service Guide

HP ProLiant DL120 Generation 5 Server

Maintenance and Service Guide

Part number 466545-004 Fourth Edition September 2008

Legal notices

set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Intel, Celeron, Pentium, Xeon, and Intel Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows Server are U.S. registered trademarks of Microsoft Corporation.

Customer self repair ...............................................................................................................................5

Parts only warranty service........................................................................................................................ 5

Illustrated parts catalog.........................................................................................................................16

Mechanical components ......................................................................................................................... 16

System components................................................................................................................................ 21

HP contact information ........................................................................................................................... 26

Before you contact HP ....................................................................................................................... 26

Removal and replacement procedures ....................................................................................................27

Required tools ....................................................................................................................................... 27

Server warnings and cautions.................................................................................................................. 27

Symbols on equipment............................................................................................................................ 28

Electrostatic discharge information ........................................................................................................... 29

Pre-installation procedure........................................................................................................................ 29

Post-installation procedure....................................................................................................................... 30

Powering down the server....................................................................................................................... 30

Cable management................................................................................................................................ 31

System covers........................................................................................................................................ 32

Primary access panel......................................................................................................................... 32

Secondary access panel .................................................................................................................... 33

Drive bay configuration .......................................................................................................................... 34

System drive cable management......................................................................................................... 34

Hard disk drive................................................................................................................................. 36

Optical disc drive ............................................................................................................................. 42

System board configuration..................................................................................................................... 46

Processor ......................................................................................................................................... 46

Memory........................................................................................................................................... 52

Expansion board .............................................................................................................................. 54

System battery .................................................................................................................................. 59

Option kits ....................................................................................................................................... 61

System fans........................................................................................................................................... 67

Power supply unit................................................................................................................................... 69

PSU replacement warnings................................................................................................................. 69

Diagnostic tools ...................................................................................................................................73

HP Insight Diagnostics ............................................................................................................................ 73

Array Diagnostic Utility........................................................................................................................... 73

IPMI Event Log....................................................................................................................................... 73

PhoenixBIOS software ............................................................................................................................ 74

Configuring the system BIOS ..............................................................................................................74

Setup Utility navigation keys............................................................................................................... 76

Setup Utility menus............................................................................................................................ 77

Boot-time diagnostic screen ................................................................................................................ 81

Updating/recovering the system BIOS ................................................................................................. 82

Recording custom Setup values ........................................................................................................... 83

Loading system defaults ..................................................................................................................... 84

Clearing CMOS ............................................................................................................................... 84

Power-On-Self-Test............................................................................................................................. 85

Connectors, switches, and LEDs .............................................................................................................88

Connectors and components ................................................................................................................... 88

Front panel....................................................................................................................................... 88

Rear panel ....................................................................................................................................... 89

System board ................................................................................................................................... 90

System buttons and jumpers .................................................................................................................... 91

UID button with LED indicator ............................................................................................................. 91

System jumpers................................................................................................................................. 92

Status LED indicators .............................................................................................................................. 93

External LED indicators ...................................................................................................................... 93

System board LED indicators .............................................................................................................. 94

System specifications ............................................................................................................................95

Hardware specifications ......................................................................................................................... 95

System unit....................................................................................................................................... 95

Memory........................................................................................................................................... 96

Processor ......................................................................................................................................... 97

Power supply unit.............................................................................................................................. 99

Software specifications ......................................................................................................................... 100

Physical specifications .......................................................................................................................... 101

Environmental specifications.................................................................................................................. 102

Index ................................................................................................................................................ 103

Customer self repair

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:

• Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these

parts, you will be charged for the travel and labor costs of this service.

• Optional—Parts for which customer self repair is optional. These parts are also designed for

customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

For more information about HP's Customer Self Repair program, contact your local service provider. For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair

Parts only warranty service

Your HP Limited Warranty may include a parts only warranty service. Under the terms of parts only warranty service, HP will provide replacement parts free of charge.

For parts only warranty service, CSR part replacement is mandatory. If you request HP to replace these parts, you will be charged for the travel and labor costs of this service.

Réparation par le client (CSR)

Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:

• Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez

à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.

• Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont

également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.

REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré.

Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser.

Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair

Service de garantie “pièces seules”

Votre garantie limitée HP peut inclure un service de garantie "pièces seules". Dans ce cas, les pièces de rechange fournies par HP ne sont pas facturées.

Dans le cadre de ce service, la réparation des pièces CSR par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.

Riparazione da parte del cliente

Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR:

• Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne

affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.

• Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di

componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.

NOTA: Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti.

In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.

Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il programma in Nord America fare riferimento al sito Web HP (http://www.hp.com/go/selfrepair

Servizio di garanzia per i soli componenti

La garanzia limitata HP può includere un servizio di garanzia per i soli componenti. Nei termini di garanzia del servizio per i soli componenti, HP fornirà gratuitamente le parti di ricambio.

Per il servizio di garanzia per i soli componenti è obbligatoria la formula CSR che prevede la riparazione da parte del cliente. Se il cliente invece richiede la sostituzione ad HP, dovrà sostenere le spese di spedizione e di manodopera per il servizio.

Customer Self Repair

HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:

• Zwingend—Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn

Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet.

• Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch

für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.

HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.

CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSR-Ersatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier/Frachtdienst.

Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair

Parts-only Warranty Service (Garantieservice ausschließlich für Teile)

Ihre HP Garantie umfasst möglicherweise einen Parts-only Warranty Service (Garantieservice ausschließlich für Teile). Gemäß den Bestimmungen des Parts-only Warranty Service stellt HP Ersatzteile kostenlos zur Verfügung.

Für den Parts-only Warranty Service ist das CSR-Verfahren zwingend vorgegeben. Wenn Sie den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet.

Reparaciones del propio cliente

Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:

• Obligatorio—Componentes para los que la reparación por parte del usuario es obligatoria. Si

solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.

• Opcional—Componentes para los que la reparación por parte del usuario es opcional. Estos

componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.

NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.

Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.

Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair

Servicio de garantía exclusivo de componentes

La garantía limitada de HP puede que incluya un servicio de garantía exclusivo de componentes. Según las condiciones de este servicio exclusivo de componentes, HP le facilitará los componentes de repuesto sin cargo adicional alguno.

Para este servicio de garantía exclusivo de componentes, es obligatoria la sustitución de componentes por parte del usuario (CSR). Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.

Customer Self Repair

Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSRonderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorieën CSR-onderdelen:

• Verplicht—Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze

onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.

• Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen

zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.

OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".

Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt.

Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.com/go/selfrepair

Garantieservice "Parts Only"

Het is mogelijk dat de HP garantie alleen de garantieservice "Parts Only" omvat. Volgens de bepalingen van de Parts Only garantieservice zal HP kosteloos vervangende onderdelen ter beschikking stellen.

Voor de Parts Only garantieservice is vervanging door CSR-onderdelen verplicht. Als u HP verzoekt deze onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.

Reparo feito pelo cliente

Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente. Existem duas categorias de peças CSR:

• Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua

essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

• Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas

para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.

Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado.

Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP (http://www.hp.com/go/selfrepair

Serviço de garantia apenas para peças

A garantia limitada da HP pode incluir um serviço de garantia apenas para peças. Segundo os termos do serviço de garantia apenas para peças, a HP fornece as peças de reposição sem cobrar nenhuma taxa.

No caso desse serviço, a substituição de peças CSR é obrigatória. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

Illustrated parts catalog

Mechanical components

Item Description Spare part number Customer self repair

1 Access panel kit 469239-001 Mandatory1

a) Primary access panel — —

b) Secondary access panel — —

2 Miscellaneous hardware plastic kit 459732-001 Mandatory1

a) Processor air baffle — —

b) Left bezel* — —

c) Right bezel*

d) Bezel (2-bay media cage model)*

e) Foam cable guide*

f) Processor backplate*

— —

3 Two-bay HDD cage 480510-001 Mandatory1

4 HDD carrier 460022-001 Mandatory1

5 Rack mount rails 461513-001 Mandatory1

6 PCI module assembly 458749-001 Mandatory1

Not shown

Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these

parts, you will be charged for the travel and labor costs of this service.

Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, yo require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

No—Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.

Mandatory: Obligatoire—Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.

Optional: Facultatif—Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.

No: Non—Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention “Non” dans le Catalogue illustré.

Mandatory: Obbligatorie—Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.

Optional: Opzionali—Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.

No: Non CSR—Alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un “No” nel Catalogo illustrato dei componenti.

Mandatory: Zwingend—Teile, die im Rahmen des Customer Self Repair Programms ersetzt werden müssen. Wenn Sie diese Teile von HP ersetzen lassen, werden Ihnen die Versand- und Arbeitskosten für diesen Service berechnet.

Optional: Optional—Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.

No: Kein—Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.

Mandatory: Obligatorio—componentes para los que la reparación por parte del usuario es obligatoria. Si solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.

Optional: Opcional— componentes para los que la reparación por parte del usuario es opcional. Estos componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.

No: No—Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra “No” en el catálogo ilustrado de componentes.

Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.

Optional: Optioneel—Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.

No: Nee—Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".

Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

Optional: Opcional—Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

No: Nenhuma—Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca “No” (Não), no catálogo de peças ilustrado.

System components

Item Description Spare part number Customer self repair

1 350-W power supply unit with cable assembly 480507-001 Mandatory1

2 System fan 457873-001 Mandatory1

3 ODD backplane board 454515-001 Optional2

Mass storage devices Mandatory1

4 Optical disc drive (12.7 mm, two-drive model)

a) SATA DVD-ROM drive

b) SATA DVD-RW drive

5 160-GB non-hot-plug SATA hard drive

397930-001

399403-001

373312-001

6 72-GB non-hot-plug SAS hard drive 375874-005

System drive cables Mandatory1

7 SAS LED cable 444692-001

8 SAS HDD cable 457892-001

9 SATA HDD cable

10 SATA ODD cable

11 Front LED cable

12 Front USB port cable

452334-001

434462-001

457870-001

452338-001

13 System board 480508-001 Optional2

14 Memory module (PC2-6400 ECC RoHS)

a) 512 MB

Mandatory

459931-001

b) 1GB

c) 2 GB

459932-001

460424-001

15 Lights-Out 100c remote management card 480902-001 Mandatory1

16 Processor (include alcohol pad and thermal

Optional2

compound)

a) Intel Celeron L420 454523-001

b) Intel Celeron L440 454524-001

c) Intel Xeon E3110 463509-001

d) Dual-Core Intel Xeon 3065 454525-001

e) Dual-Core Intel Xeon 3075 454526-001

f) Dual-Core Intel Xeon 3085 454527-001

g) Dual-Core Intel Xeon E3120 493930-001

h) Dual-Core Intel Pentium E2160 455623-001

Item Description Spare part number Customer self repair

i) Intel Core 2 Duo E4600 484797-001

j) Quad-Core Intel Xeon X3210 457020-001

k) Quad-Core Intel Xeon X3320 463508-001

l) Quad-Core Intel Xeon X3350 463507-001

m) Quad-Core Intel Xeon X3330 493929-001

n) Quad-Core Intel Xeon X3360 469858-001

17 Heat sink 480901-001 Optional2

18 Full-length/full-height PCI-E x8 riser board 454512-001 Mandatory1

Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these

Low-profile PCI-E x4 riser board 480509-001 Mandatory

parts, you will be charged for the travel and labor costs of this service.

Optional—Parts for which customer self repair is optional. These parts are also designed for customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

Mandatory: Verplicht—Onderdelen waarvoor Customer Self Repair verplicht is. Als u HP verzoekt deze onderdelen te vervangen, komen de reiskosten en het arbeidsloon voor uw rekening.

Mandatory: Obrigatória—Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

HP contact information

For the name of the nearest HP authorized reseller:

• In the United States, call 1-800-345-1518.

• In Canada, call 1-800-263-5868.

• In other locations, refer to the HP website at www.hp.com.

For HP technical support:

• In North America:

○ Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days

a week. For continuous quality improvement, calls may be recorded or monitored.

○ If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more

information about Care Packs, refer to the HP website at www.hp.com

• Outside North America, call the nearest HP Technical Support Phone Center. For telephone

numbers of worldwide Technical Support Centers, refer to the HP website at www.hp.com

Before you contact HP

Be sure to have the following information available before you call HP:

• Technical support registration number (if applicable)

• Product serial number (printed on the serial pull tab located on the front panel)

• Product model name and number

• Applicable error messages

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

Removal and replacement procedures

Required tools

In performing any hardware configuration procedure you may need the following tools:

• System screwdriver (secured to the rear panel)

With the exception of the ODD module mounting screws, all hardware screws used in the server can be removed or tightened by using the system screwdriver.

• Flat-blade M2.5 screwdriver for ODD configuration

The following references and software tools may also be used:

• HP ProLiant DL120 Generation 5 Server Support CD

• IPMI Event Log

• Diagnostics software

Server warnings and cautions

Before installing a server, be sure that you understand the following warnings and cautions.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to cool before touching them.

CAUTION: The server must always be operated with the system covers on. Proper cooling is not achieved when the system covers are removed.

CAUTION: Whenever installing hardware or performing maintenance procedures requiring access to internal components, it is recommended that users first back up all server data to avoid loss.

IMPORTANT: Before removing any serviceable parts, determine whether the part is hot-plug or non-hot-plug. If the device is non-hot-plug, you must power down the server. Non-hot-plug devices in the server include the processor, all boards, memory modules, fans, expansion boards, and all system drives.

IMPORTANT: Review the specifications of a new component before installing it to make sure it is compatible with the server. When you integrate new components into the system, record its model and serial number, and any other pertinent information for future reference. After completing any removal or replacement procedure, run the diagnostics program to verify that all components operate properly.

Symbols on equipment

The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions:

weight1_kg weight1_lb

This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.

This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do

not plug telephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or a hot component. If this surface is touched, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.

This symbol indicates that the component exceeds the recommended weight for one individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system.

Electrostatic discharge information

An electrostatic discharge (ESD) can damage static-sensitive devices or microcircuitry. Proper packaging and grounding techniques are necessary precautions to prevent damage. To prevent electrostatic damage, observe the following precautions:

• Transport products in static-safe containers such as conductive tubes, bags, or boxes.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free stations.

• Cover workstations with approved static-dissipating material. Use a wrist strap connected to the

work surface, and properly grounded (earthed) tools and equipment.

• Keep work area free of nonconductive materials, such as ordinary plastic assembly aids and

foam packing.

• Make sure that you are always properly grounded (earthed) when touching a static-sensitive

component or assembly.

• Avoid touching pins, leads, or circuitry.

• Always place drives with the Printed Circuit Board (PCB) assembly-side down.

• Use conductive field service tools.

Pre-installation procedure

Perform the steps below before you open the server or before you remove or replace any component.

1. Perform data backup.

2. Turn off the server and all the peripherals connected to it.

3. Unplug all cables from the power outlets to avoid exposure to high energy levels that may cause

burns when parts are short circuited by metal objects such as tools or jewelry. If necessary, label each cable to expedite reassembly.

4. Disconnect all telecommunication cables to avoid exposure to shock hazard from ringing

voltages.

5. Open the server according to the instructions described in the “System covers” section later in

this chapter.

6. Follow the ESD precautions listed previously in this chapter when handling any hardware

component.

IMPORTANT: To streamline the configuration process, read through the entire installation/removal procedure first and make sure you understand it before you begin.

Post-installation procedure

Perform the steps below after installing or removing a server component.

1. Be sure all components are installed according to the described step-by-step instructions.

2. Check to make sure you have not left loose tools or parts inside the server.

3. Reinstall any expansion board, peripheral, and system cables that have previously been

removed.

CAUTION: Do not operate the server for more than ten minutes with the access panel and disk drives removed. Otherwise, improper cooling airflow may damage the system components.

4. Reinstall the system covers.

5. Connect all external cables and the AC power cord to the system.

6. Press the power button on the front panel to turn on the server.

Powering down the server

The server does not completely power down when the power button is pressed. The button toggles between On and Standby. The standby position removes power from most electronics and the drives, but some internal circuitry remains active. To completely remove all power from the system, disconnect all power cords from the server.

WARNING: Hazardous voltages are present inside the server. Always disconnect AC power from the server and other associated assemblies while working inside the unit. Serious injury may result if this warning is not observed.

WARNING: To reduce the risk of electric shock or damage to the equipment:

Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

•

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

• Unplug the power cord from the power supply to disconnect power to the equipment.

• Do not route the power cord where it can be walked on or pinched by items placed against it. Pay

particular attention to the plug, electrical outlet, and the point where the cord extends from the server.

CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power supply (UPS). This device protects the hardware from damage caused by power surges and voltage spikes, and keeps the system in operation during a power failure.

1. Shut down the server as directed by the operating system documentation.

2. Press the power button to toggle to Standby.

This places the server in standby mode changing the power LED indicator to amber. In this mode, the main power supply output is disabled. Standby does not completely disable or remove power from the system.

3. Disconnect the AC power cord from the AC outlet and then from the server.

4. Check that the power LED indicator is turned off and that the fan noise has stopped.

5. Disconnect all external peripheral devices from the server.

Cable management

Always follow good cable management practices when working inside the computer.

• Keep cables away from major heat sources like the heat sink.

• Do not jam cables on top of expansion cards or memory modules. Printed circuit cards are not

designed to withstand excessive pressure.

• Keep cables clear of sliding or moveable parts to prevent cutting or crimping.

• When folding a flat ribbon cable, never fold to a sharp crease. Sharp creases may damage the

wires.

• Some flat ribbon cables come prefolded. Never change the folds on these cables.

• Do not sharply bend any cable. A sharp bend can break the internal wires.

• Never bend a SATA data cable tighter than a 30 mm (1.18 in.) radius.

• Never crease a SATA data cable.

• Do not rely on components like the drive cage, power supply, or system cover to push cables

down into the chassis.

To disconnect a power supply cable from the system board:

CAUTION: Always pull the connector. NEVER pull on the cable. Pulling on the cable can damage

the cable and result in a failed power supply.

1. Squeeze on the top of the retaining latch attached to the cable end of the connector.

2. Grasp the cable end of the connector and pull it straight up.

System covers

Primary access panel

The main chassis area is protected by the primary access panel. This panel must be removed to access the internal components and the system board cable connections of the system drives.

To remove the primary access panel:

1. Perform steps 1 through 4 of the pre-installation procedure.

2. Remove the primary access panel.

a. Loosen the primary access panel thumbscrew (1). b. Press the panel’s release indentations (2) and push backward to release the panel from the

chassis (3).

c. Remove the primary access panel from the chassis (4).

3. Place the primary access panel in a safe place for reinstallation later.

Secondary access panel

The signal and power cable connections of the system drives are shielded by the secondary access panel. This panel must be removed when configuring the system drives.

To remove the secondary access panel:

1. Remove the primary access panel.

2. Remove the secondary access panel.

a. Remove the four screws that secure the panel (1).

Keep these screws for later reinstallation.

b. Slide the panel backward to release it from the chassis (2). c. Remove the secondary access panel from the chassis (3).

3. Place the secondary access panel in a safe place for reinstallation later.

Drive bay configuration

The server supports three drive bays—two drive bays for 1-inch non-hot-plug SAS or SATA hard disk drives (HDD) and one drive bay for a slim type SATA optical disc drive (ODD).

Go to the HP website at www.hp.com

and refer to the options list for this server model for the latest

information on supported system drives.

Item Description

1 Hard disk drive 1

2 Hard disk drive 2

3 Optical disc drive

NOTE: The server does not support SAS and SATA HDD models at the same time.

System drive cable management

The figures in this section illustrate the system drives' data and power cable connections. Observe the proper cable management guidelines described on page 31 when routing the cables.

SATA SKU data cable management

Item Description HP part number

1 – 2 SATA HDD cables 448180-001

3 SATA ODD cable 433434-001

SAS SKU data cable management

Item Description HP part number

1 – 4 SAS HDD cable 451375-001

5 SAS LED cable 438884-001

6 SATA ODD cable 433434-001

Power cable management

Item PSU cable label Connects to

1 P1 PWR_CN on the

2 P2 CN4 on the system

3 P3 Optical disc drive

4 P8 2nd hard drive

5 P9 1st hard drive

Hard disk drive

Hard drives installed in the server are labeled as HDD 1 and HDD 2, from left to right, when viewed from the front of the server.

The drive bays can accommodate large form factor (LFF) non-hot-plug SAS or SATA hard drives. The following drive capacities are supported.

• Non-hot-plug SAS HDD – 72-, 146-, and 300-GB

• Non-hot-plug SATA HDD – 80-, 160-, 250-, 500-, and 750-GB

IMPORTANT: SAS hard drives require that you first install the SAS controller board and SAS HDD/LED cable option kits. For instructions on how to install these option kits, go to page 61.

system board

board

Guidelines for installing hard drives

• Install only hard drive models specified for your ProLiant server. Installing unsupported hard

drives may damage the system by consuming power and generating heat in excess of the server’s operating tolerance. This condition may result in a loss of system and/or data integrity.

• When installing an additional hard drive (HDD 2), use the HDD 2 drive carrier. This carrier has

five pre-installed HDD mounting screws.

• If you removed the HDD 2 without plans of installing a new one, you must reinstall the mounting

screws to the blank HDD carrier, and then reinstall the carrier in the chassis for proper cooling of the system.

To install a hard drive:

1. Remove the primary and secondary access panels.

2. If you intend to replace the default HDD 1, proceed to step 3.

If you intend to install an additional hard drive in the HDD 2 bay, proceed to step 4.

3. Remove the default HDD 1 module.

a. Disconnect the data and power cables from the rear of the hard drive (1). b. Remove the screw that secures the HDD 1 carrier (2).

Reuse this screw when you install the new hard drive.

Push the HDD 1 carrier towards the front of the chassis, and then slide it out completely (3).

d. Remove the four mounting screws that secure the HDD 1 module to its carrier (4).

Reuse these screws when you install the new hard drive.

e. Remove the HDD 1 module from its carrier (5).

f. Place the old hard drive on a static-dissipating work surface or inside an anti-static bag. g. Proceed to step 5 for instructions on how to install the new hard drive module.

Remove the HDD 2 drive carrier.

a. Remove the screw that secures the HDD 2 carrier (1). b. Push the HDD 2 carrier towards the front of the chassis, and then slide it out completely (2).

c. Remove four of the five mounting screws from the carrier.

5. Remove the new hard drive from its protective packaging.

6. Install the new hard drive module in its carrier.

a. Align the hard drive module on the carrier (1). b. Secure the hard drive assembly with four mounting screws (2).

Install the new hard drive assembly in the chassis.

a. Slide the hard drive assembly into the chassis (1). b. Secure the drive carrier with one screw (2).

Replacement HDD 1

Additional HDD 2

Connect the appropriate data (1) and power (2) cables to the new hard drive.

SATA HDD model

SAS HDD model

9. Perform the post-installation procedure.

Optical disc drive

The server has a default slim-type 12.7 mm SATA optical disc drive. You can choose to replace this default ODD with another model. The following SATA ODD models are supported:

• DVD drive

• DVD-RW drive

Guidelines for installing an optical disc drive

• Install only ODD models specified for your ProLiant server. Installing unsupported ODDs may

damage the system by consuming power and generating heat in excess of the server’s operating tolerance. This condition may result in a loss of system and/or data integrity.

• The ODD carrier has one pre-installed ODD mounting screw located beneath it.

• If you removed the default ODD without plans of replacing it, you must perform the following

procedure to maintain proper system cooling:

a. Reinstall the mounting screws you removed from the ODD module to the ODD carrier. b. Reinstall the carrier in the chassis. c. Cover the ODD bay with the ODD bay bezel (purchased separately).

• You will need a flat-blade M2.5 screwdriver to remove the default ODD module from its carrier.

To replace the default optical disc drive:

1. Remove the primary and secondary access panels.

2. Remove the default optical disc drive from the chassis.

a. Disconnect the data and power cables from the ODD (1). b. Remove the screw that secures the ODD carrier (2).

Reuse these screws when you install the new ODD.

c. Push the ODD carrier towards the front of the chassis, and then slide it out completely (3).

3. Remove the ODD backplane board.

a. Remove the two screws that secure the ODD backplane board (1). b. Detach the backplane board from the ODD module (2).

Reuse this backplane board when you install the new ODD.

Remove the default optical disc drive from its carrier.

a. Use a flat-blade M2.5 screwdriver to remove the four mounting screws that secure the ODD

module to its carrier (1). Reuse these screws when you install the new ODD.

b. Remove the default ODD module from its carrier (2).

c. Place the old ODD module on a static-dissipating work surface or inside an anti-static bag.

5. Remove the new ODD module from its protective packaging.

6. Install the new ODD module in its carrier.

a. Align the ODD module on the carrier (1). b. Secure the ODD assembly with four mounting screws (2).

Reinstall the ODD backplane board.

a. Connect the backplane board to the new ODD module (1). b. Secure the backplane board to the ODD carrier with two screws removed (2).

8. Install the new ODD assembly in the chassis.

a. Slide the ODD assembly into the chassis (1). b. Secure the ODD carrier with two screws (2). c. Connect the data and power cables to the new optical disc drive (3).

9. Perform the post-installation procedure.

System board configuration

Refer to the following sections for instructions about how to remove or replace the processor, the memory modules, the expansion cards, and the system battery. Procedures for installing the SAS controller board, PCI-X riser board, and Lights-Out 100c remote management card option kits are also provided.

Processor

The system processor socket supports several Intel processor models. Go to page 97 for the list of supported processor models and their specifications.

Processor installation guidelines

When configuring the processor, observe the following important guidelines:

• Handle the processor and heat sink with care. Damage to either may prevent the system from

functioning properly.

• Never touch the bottom surface of the processor or the contact pins on the processor socket;

contaminant on these areas can damage the processor.

• Be sure that the server has the most recent ROM version. Failure to flash the ROM before

installing processors can cause system failure.

Processor installation

WARNING: To reduce the risk of personal injury from hot surfaces, allow the heat sink and the processor to cool before touching them.

CAUTION: To prevent the heat sink from tilting to one side during installation/removal procedures, observe a diagonally opposite pattern (an “X” pattern) when loosening and tightening the four spring loaded screws.

The procedure for replacing the current processor consists of five major steps which are as follows:

1. Remove the heat sink.

2. Remove the current processor.

3. Apply the thermal compound.

4. Install the new processor.

5. Install the heat sink.

To remove the heat sink:

1. Prior to removing the heat sink, power on the system for a few minutes to soften the thermal

compound, so that the heat sink can easily be removed.

2. Perform the pre-installation procedure.

3. Remove the air baffle.

Remove the heat sink.

a. Use the system screwdriver to loosen the four spring-loaded screws a few threads out,

observing a diagonally opposite pattern, and then loosen them completely to release the heat sink from the processor base (1).

b. Rotate the heat sink a few degrees clockwise and counterclockwise to break the thermal

compound bond loose (2).

Lift the heat sink away from the system board (3).

5. Lay the heat sink down in an upright position.

To remove the old processor:

1. Rotate the load lever to the open position.

2. Open the retention plate to expose the socket body.

3. Gently lift the processor out of its socket.

4. Place the old processor on a static-dissipating work surface or inside an anti-static bag.

To apply thermal compound:

Perform the procedure below only if you will be using the same heat sink as before. If you are using a new one, there is no need to apply thermal compound as there is already a preapplied thermal compound in the new heat sink.

CAUTION: Applying too little thermal compound will cause a gap between the contact surfaces. This means that the heat sink is not even in direct contact with the processor, and therefore its capacity to draw out heat is greatly reduced. Furthermore, applying too much compound can make it squish out from the sides and go all over the processor pins or to the system board when the heat sink is installed. The compound may cause electrical shorts that can damage the system.

1. Use the alcohol pad (included in the new processor spare kit) to clean the contact surfaces on

the heat sink and the new processor. Wipe the contact surfaces several times to make sure that no particles or dust contaminants are evident. Allow the alcohol to evaporate before continuing.

CAUTION: Do not touch the contact surfaces as this may leave dead skin cells or oils from your finger that can result in poor thermal compound performance.

2. Apply 0.5 gram (0.25 ml) of the thermal compound evenly onto the top of the processor. The

figure below shows the correct pattern of applying the thermal compound.

To install the new processor:

1. With the load lever and the retention plate still disengaged, align the processor with the socket

and install the processor. Make sure that the two notches and the orientation arrow on the processor are properly aligned

with the tabs and beveled corner of the socket.

2. Close down the retention plate.

Rotate the load lever to the lock position.

To install the heat sink:

CAUTION: To prevent overheating or a possible system crash, use only a heat sink specified for

your ProLiant server.

1. If you are using a new heat sink, remove the cover protecting the preapplied thermal compound.

Be careful not to touch or scratch the thermal compound.

2. Install the heat sink.

a. Insert the heat sink’s spring-loaded screws into the system board holes (1). b. Use the system screwdriver to tighten the spring-loaded screws (2).

3. Reinstall the air baffle.

4. Perform the post-installation procedure.

Memory

The system has four DIMM slots that support up to 8 GB maximum system memory (2 GB in each of the four DIMM slots).

The DIMM slots’ holding clips are color-coded to indicate the correct population sequence in a singleor two-DIMM configuration.

• Black DIMM slots – DIMM_CH1_C and DIMM_CH2_D

• Blue DIMM slots – DIMM_CH1_A and DIMM_CH2_B

Memory installation guidelines

Observe the following important guidelines when installing memory modules:

• Use only HP supported 800 MHz unbuffered ECC DDR II DIMM in 512 MB, 1 GB, or 2 GB

capacities.

• All DIMMs installed must be of the same speed.

• Supported DIMM configurations include:

○ Single DIMM (non-interleaving) – It must be installed in the DIMM_CH1_A slot. ○ Two DIMMs (interleaving) – Populate the blue DIMM slots (DIMM_CH1_A and

DIMM_CH2_B).

○ Four DIMMs – For optimum performance, the amount of memory in the black DIMM slots

should be equal to the amount in the blue DIMM slots.

• DIMMs can be damaged by improper handling. Always use an anti-static wrist strap and

grounding mat, and discharge static electricity before touching DIMMs.

To install a memory module:

1. Perform the pre-installation procedure.

2. If necessary, remove any accessory boards or cables that prevent access to the DIMM slots.

3. Locate an empty DIMM slot on the system board.

4. If necessary, open the holding clips of the selected DIMM slot.

5. Remove the memory module from its protective packaging, handling it by the edges.

6. Install the memory module.

a. Use both hands to hold the module by the edges, and then insert it perpendicularly into the

slot (1). The DIMM slots are structured to ensure proper installation. If you insert a memory module

but it does not fit easily into the slot, you may have inserted it incorrectly. Reverse the orientation of the module and insert it again.

b. Press the module at both ends to seat it fully into the slot (2).

The holding clips will automatically lock into place once the module has been seated properly.

7. Perform the post-installation procedure.

Expansion board

System board PCI expansion slots

There are two PCI Express expansion slots on the system board.

Item Slot code Slot type Interconnect Function

1 Expansion_slot_2 PCI Express x8 x4 Supports a low-profile riser board

2 Expansion_slot_1 PCI Express x8 x8 Supports a full-length/full-height riser board

NOTE: The Expansion_slot_2 can support PCI Express x8 expansion boards but at x4 speed.

PCI riser board assembly

The two PCI Express riser boards attached to the PCI riser board assembly convert the functionality of the system board expansion slots to a pair of slots positioned at a 90° angle from the system board.

Item Description

1 Full-length/full-height PCI Express x8 riser board

2 Low-profile PCI Express x8 riser board

NOTE: Users have the option to replace the full-length/full-height PCI Express x8 riser board with an optional 133 MHz/3.3V PCI-X model. This will allow support for PCI-X expansion boards. For more information, go to page 64.

To remove the PCI riser board assembly:

1. Perform the pre-installation procedure.

2. Disconnect all cables connected to an existing expansion board.

3. Remove the PCI riser board assembly.

a. Loosen the two captive thumbscrews that secure the assembly to the chassis (1). b. Lift the assembly away from the chassis (2).

To reinstall the PCI riser board assembly:

1. Align the assembly with the system board expansion slots, and then press it down to ensure full

connection to the system board.

2. Tighten the two captive thumbscrews to secure the assembly to the chassis.

Installing an expansion board

Expansion board installation guidelines

The system supports up to two expansion boards at a time. Use only HP supported expansion boards that meet the following specifications:

• Compliance

○ PCI Express x8 ○ PCI-X (available only when the optional PCI-X riser board is installed)

• Form factor

○ Low-profile ○ Full-height/full-length

To install an expansion board:

1. Remove the PCI riser board assembly.

2. Identify the riser board slot that is compatible with the expansion board you intend to install.

3. Prepare the selected slot for expansion board installation.

a. Remove the screw that secures the slot cover (1).

Reuse this screw to install the expansion board.

b. Pull out the slot cover from the assembly (2).

Store it for reassembly later.

CAUTION: Do not discard the slot cover. If the expansion board is removed in the future, the slot cover must be reinstalled to maintain proper cooling.

Remove the expansion board from its protective packaging, handling it by the edges. Some expansion boards can only be installed in one slot but other boards can be configured to

fit in either slot by replacing the default bracket (attached to the board) with a different sized one. The different sized bracket and instructions on how to attach it to the board is included in the option kit.

5. Verify that the board’s default bracket is compatible with the configuration of the selected slot.

If it is not compatible, replace the bracket with one that is compatible.

6. Install the expansion board.

a. Slide the expansion board into the slot (1).

Make sure the board is properly seated in the slot.

b. Secure the expansion board with the one screw (2).

7. Reinstall the PCI riser board assembly to the chassis.

8. Connect the necessary cable(s) to the board.

Refer to the documentation that came with the board.

9. Perform the post-installation procedure.

System battery

The server uses a nonvolatile memory that requires a battery to retain system information when power is removed. This 3-volt 230-mAh lithium coin cell battery is located on the system board.

If the server no longer automatically displays the correct date and time, the system battery that provides power to the real-time clock may need to be replaced. Under normal use, battery life is 5 to 10 years.

System battery replacement warnings

Observe the following reminders when replacing the system battery:

• Replace the battery with the same type as the battery recommended by HP. Use of another

battery may present a risk of fire or explosion.

• A risk of fire and chemical burn exists if the battery is not handled properly. Do not disassemble,

crush, puncture, or short external contacts, or expose the battery to temperatures higher than 60°C (140°F).

• Do not dispose of used battery in water or fire. Dispose of used batteries according to

manufacturer's instructions.

• Loss of BIOS settings occurs when the battery is removed. BIOS settings must be reconfigured

whenever the battery is replaced.

To replace the system battery:

1. Perform the pre-installation procedure.

2. If necessary, remove any accessory boards or cables that prevent access to the battery socket.

3. Locate the system battery.

4. Replace the system battery.

a. Squeeze the metal clamp that extends above one edge of the battery until the battery pops

up (1).

b. Lift up the old battery to remove it (2).

c. Slide one edge of the replacement battery under the holder’s lip—positive side facing up—

and then push the other edge down until the clamp snaps over the battery.

5. Perform the post-installation procedure.

Option kits

Refer to the following sections for instructions about how to install the SAS controller board, SAS HDD cable, SAS LED cable, PCI-X riser board, and Lights-Out 100c remote management card option kits.

SAS controller board and SAS HDD/LED cables

If you intend to change the system from a SATA to SAS configuration, first install the SAS controller board, and then connect the SAS HDD and LED cables.

NOTE: Remove the SATA HDD cables from the chassis if you intend to install a SAS hard disk drive.

To install the SAS controller board:

1. Remove the PCI riser board assembly.

2. Identify the riser board slot that is compatible with SAS controller board model you intend to

install.

3. Prepare the selected slot for controller board installation.

a. Remove the screw that secures the slot cover (1).

Reuse this screw to install the controller board.

b. Pull out the slot cover from the assembly (2).

Store it for reassembly later.

CAUTION: Do not discard the slot cover. If the controller board is removed in the future, the slot cover must be reinstalled to maintain proper cooling.

Remove the controller board from its protective packaging, handling it by the edges.

5. Install the controller board.

a. Slide the controller board into the slot (1).

Make sure the board is properly seated in the slot.

b. Secure the controller board with the one screw (2).

6. Reinstall the PCI riser board assembly to the chassis.

7. Proceed to the next section for instructions on how to connect the SAS HDD and LED cables.

To connect the SAS HDD and LED cables:

1. Connect the SAS HDD cable.

a. Connect the cable’s master connector to the SAS controller board (1). b. Route the SAS cable lines underneath the PCI riser board assembly and through the drive

cable opening of the center wall, and then secure the SAS cable lines in the chassis cable tie (2).

Secure the SAS cable lines in the chassis cable tie (3).

2. Connect the SAS LED cable.

a. Connect the other end of the LED cable to the CN26 connector on the system board (1). b. Connect one end of the LED cable to the SAS controller board LED cable connector (2).

3. Proceed to page 37 for instructions on how to install the SAS hard drive.

PCI-X riser board

You can replace the full-length/full-height PCI Express x8 riser board with an optional 133 MHz/3.3V PCI-X model. This will allow installation of PCI-X compatible expansion boards.

NOTE: For ease of reading, the PCI riser board assembly will simply be referred to as “assembly” in this section.

To install the PCI-X riser board:

1. Remove the PCI riser board assembly.

2. If an expansion board is currently installed on the full-length/full-height PCI Express x8 riser

board, remove it.

3. Remove the full-length/full-height PCI Express x8 riser board.

a. Remove the two screws that secure the riser board (1).

Reuse these screws when you install the PCI-X riser board.

b. Detach the riser board from the assembly (2).

4. Remove the PCI-X riser board from its protective packaging.

Install the PCI-X riser board.

a. Align the riser board on the assembly (1). b. Secure the riser board with two screws (2).

6. Reinstall the PCI riser board assembly.

7. Perform the post-installation procedure.

Lights-Out 100c remote management card

The HP Lights Out 100c remote management card (IPMI 2.0 compliant) allows users to perform server management tasks remotely over a LAN or the Internet. It also has a health monitoring function that tracks and records system events related to the fan status, system temperature, and voltage condition. The Lights-Out 100c module connector is shown in the figure below.

To install the Lights Out 100c remote management card:

1. Perform the pre-installation procedure.

2. Locate the Lights-Out 100c module connector on the system board.

3. Remove the Lights-Out 100c blank bracket.

a. Remove the remote management port cover (1). b. Position the module between the USB and video ports (2). c. Attach the module to the CN6 connector (3). d. Secure the module with the two screws that came with the module option kit (4).

4. Perform the post-installation procedure.

System fans

The server has three system fans located on the chassis’ center wall. The figure below identifies the system fans by their device number and shows their corresponding cable connections.

Device number System board connector

1 CPU_FAN1

2 CPU_FAN2

3 SYSFAN

NOTE: Fan 1 and 2 are for the processor and DIMMs; fan 3 is for the expansion boards.

A new system fan can be installed to allow the server to operate properly in case the default system fan becomes defective.

NOTES:

If you are replacing the system fans 1 or 2, remove the air baffle first to be able to unlatch the fan cable

•

from the chassis. Reinstall the air baffle after installing the new system fan.

• If you are replacing the system fan 3, remove the PCI riser board assembly first to be able to unlatch the

fan cable from the chassis. Reinstall the PCI riser board assembly after installing the new system fan.

To replace a system fan:

1. Perform the pre-installation procedure.

2. Remove the defective system fan:

a. Disconnect the fan cable from its system board connector (1). b. Unlatch the fan cable from the chassis cable clip (2). c. Grasp the fan by the blue handle, and lift it up from the chassis (3).

3. Remove the system fan from its protective packaging.

4. Install the new system fan.

a. Route the fan cable through the vacated fan bracket (1). b. Insert the fan in the fan bracket (2). c. Secure the fan cable in the chassis clip (3). d. Connect the fan cable to its corresponding board connector (4).

5. Perform the post-installation procedure.

Power supply unit

Located on the right rear side of the server is a single standard autoranging 350-watts PSU with PFC (power factor correction) function.

PSU replacement warnings

Observe the following reminders to reduce the risk of personal injury from electric shock hazards and/or damage to the equipment

• Installation of the power supply unit should be referred to individuals who are qualified to service

server systems and are trained to deal with equipment capable of generating hazardous energy levels.

• DO NOT open the power supply unit. There are no serviceable parts inside it.

To replace the power supply unit:

1. Perform the pre-installation procedure.

2. Disconnect the system power cables.

a. Disconnect all power cables connected to the system drives (1). b. Unlatch the drive power cables from the front chassis cable tie, and then pull them through

the center wall (2).

c. Disconnect the system board’s (PWR_CN) and processor’s (CN4) ATX power cables from

their system board connectors (3).

d. Unlatch the ATX power cables from their chassis cable tie (4).

Remove the default power supply unit. Reuse the three screws you removed in this step for installing the new PSU.

a. Remove the two PSU screws on the rear panel (1). b. Remove the single PSU screw on the side of the chassis (2). c. Lift up the PSU from the chassis (3).

4. Install the new power supply unit.

a. Lay down the new unit in the PSU section of the chassis (1). b. Insert the two PSU rear panel screws (2). c. Insert the one PSU screw on the side chassis (3).

Connect the PSU cables.

IMPORTANT: Check the PSU cable label before connecting them. Go to page 36 for a reference figure on proper PSU cable connections.

a. Secure the ATX power cables to the chassis cable tie (1). b. Connect the ATX power cables to their system board connectors (2). c. Route the system drive power cables through the center wall, and then secure them to the

chassis cable tie (3).

d. Connect the power cables of all installed system drives (4).

6. Perform the post-installation procedure.

Diagnostic tools

HP Insight Diagnostics

HP Insight Diagnostics is a proactive server management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server installations, troubleshoot problems, and perform repair validation.

HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, launch the Support CD.

HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server management. Available in Microsoft and Linux versions, the utility helps to ensure proper system operation.

For more information or to download the utility, refer to the HP website (http://www.hp.com/servers/diags

Array Diagnostic Utility

The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report provides vital information to assist in identifying faults or conditions that may require attention. ADU can be downloaded from the HP website (http://www.hp.com

IPMI Event Log

The IPMI Event Log is a log that is generated by the management controller when it detects significant or critical system management events. This includes messages for events such as ‘temperature threshold exceeded’, ‘voltage threshold exceeded’, ‘power fault’, etc.

To view the IPMI event log:

1. Turn on the monitor and the server.

Windows®

If the server is already turned on, save your data and exit all open applications, and then restart the server.

2. During POST, press F10 to access the PhoenixBIOS Setup Utility.

3. In the Advanced menu screen, select the IPMI field, and then press Enter.

4. Select System Event Log, and then press Enter.

PhoenixBIOS software

Your ProLiant server uses BIOS to boot up the system. PhoenixBIOS software is a ROM BIOS-based firmware that allows reliability, manageability, and connectivity for server platforms. This software contains a set of programs permanently stored in an EEPROM chipset located on the system board. These programs assist in managing, initializing, and testing the hardware devices installed on the computer.

The PhoenixBIOS software serves three functions:

• Configure the system from the PhoenixBIOS Setup Utility

Using the Setup program, you can install, configure, and optimize the hardware devices on your system (clock, memory, disk drives, etc.). In addition, you can enable various features such as serial console redirection, PXE boot, and much more.

• Initialize hardware at boot using POST routines

During power-on or warm reset, the software performs Power-On Self-Test (POST) routines to test components, to allocate resource for various hardware devices, and to prepare the system to boot to various operating systems.

• Perform run-time routines

Using the software, perform basic hardware routines that can be called from DOS and Windows applications.

Configuring the system BIOS

NOTE: For ease of reading, PhoenixBIOS Setup Utility will be simply referred to as “Setup” or “Setup Utility” in this guide. Also, the screenshots used in this guide display various Setup menu screens with the default values identified. These values may not be the same as those in your server.

PhoenixBIOS Setup Utility is a hardware configuration program built into your system's Basic Input/Output System (BIOS). Since most systems are already properly configured and optimized, there is normally no need to run this utility.

You will need to run this utility under the following conditions:

• When changing the system configuration including:

○ Setting the system time and date ○ Configuring the hard drives ○ Specifying the boot device sequence ○ Installing PCI expansion boards ○ Upgrading the system BIOS ○ Configuring the power management modes ○ Setting up system passwords or making other changes to the security setup

• When a configuration error is detected by the system and you are prompted (Run Setup

message) to make changes to the BIOS settings.

NOTE: If you repeatedly receive Run Setup messages, the system battery may be defective. In this case, the system cannot retain configuration values in CMOS. Replace the system battery with a new one.

The Setup Utility loads the configuration values in a battery-backed nonvolatile memory called CMOS RAM. This memory area is not part of the system RAM, which allows configuration data to be retained when power is turned off. The values take effect when the system is booted. POST uses these values to configure the hardware. If the values and the actual hardware do not agree, POST generates an error message. You must run this utility to change the BIOS settings from the default or current configuration.

The Setup Utility has five primary menu selections, including:

• Main

• Advanced

• Boot

• Exit

• Security

To run the Setup Utility:

1. Turn on the monitor and the server.

If the server is already turned on, save your data and exit all open applications, and then restart the server.

2. During POST, press F10.

If you fail to press F10 before POST is completed, you will need to restart the server. The first page to be displayed will be the Main

menu showing the Setup Utility’s menu bar. Use

the left (Å) and right (Æ) arrow keys to move between selections on the menu bar.

Setup Utility navigation keys

Use the following keyboard keys to work your way through the various menu and submenu screens of the Setup Utility.

Key Functions

← and → To move between selections on the menu bar.

↑ and ↓ To move the cursor to the field you want.

The currently selected field will be highlighted. The right side of each menu screen displays the Item Specific Help selected field. It updates as you move the cursor to each field.

PgUp and PgDn To move the cursor to the previous and next page of a multiple page menu.

Home To move the cursor to the first page of a multiple page menu.

End To move the cursor to the last page of a multiple page menu.

(+) , (–), and <Space> To select a value for the currently selected field (only if it is user-configurable).

Press the (+), (–), or <Space> keys repeatedly to display each possible entry, or the Enter key to choose from a pop-up menu.

A parameter that is enclosed in square brackets [ ] is user-configurable. Grayed-out parameters are not user-configurable for one of the following reasons: The field value is auto-configured or auto-detected. The field value is informational only. The field is password-protected.

panel. This panel displays the help text for the currently

Enter To select a field value or display more options for menu marked with ►.

Ctrl+Enter To expand all device lists. F1 or <Alt+H> To bring up the General Help window.

The General Help on the legend bar.

Esc or <Alt+X> If you press this key:

On one of the primary menu screens, the Exit menu displays. On a submenu screen, the previous screen displays. When you are making selections from a pop-up menu, closes the pop-up without

making a selection.

F9 Loads the default system values.

F10 Saves changes and closes the Setup Utility.

window describes other Setup navigation keys that are not displayed

Setup Utility menus

The Setup Utility provides a menu bar with the menu selections. The menu bar choices are described in the following sections.

Main menu

Field Description

ProLiant BIOS System BIOS name

BIOS Version System BIOS version

Build Date Date when the Setup BIOS was created

CPU Type Processor model name

CPU Speed Processor speed

Physical CPUs Number of installed processors

Installed Memory System memory size detected during POST

Embedded NIC1 MAC Address MAC address of the embedded NIC

Set Server Asset Text

Set Serial Number Text

Boot Features Set which options to run during system bootup.

System Time Adjust the system time.

Enter the server asset tag and serial number. These information are printed on the serial label tab located on the front panel.