Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.
Hewlett-Packard Company shall not be liable for technical or editorial errors or omissions contained herein. The
information in this document is provided “as is” without warranty of any kind and is subject to change without
notice. The warranties for HP products are set forth in the express limited warranty statements accompanying such
products. Nothing herein should be construed as constituting an additional warranty.
HP ProLiant BL e-Class System Maintenance and Service Guide
June 2003 (Fifth Edition)
Part Number 249066-005
HP CONFIDENTIAL Codename: MacDuff Part Number: 249066-005 Last Saved On: 5/12/03 3:13 PM
Contents
About This Guide
Audience Assumptions............................................................................................................................... vii
Important Safety Information..................................................................................................................... vii
Technician Notes........................................................................................................................................ vii
Where to Go for Additional Help.................................................................................................................ix
ProLiant BL e-Class Server Blade Enclosure Components (Exploded View).......................................... 1-2
ProLiant BL10e Server Blade Components (Exploded View).................................................................. 1-3
ProLiant BL10e G2 Server Blade Components (Exploded View)............................................................ 1-4
Spare Parts List.......................................................................................................................................... 1-5
Fan Cage ........................................................................................................................................... 2-18
Fan Backplane Assembly.................................................................................................................. 2-20
HP ProLiant BL e-Class System Maintenance and Service Guide v
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Contents
List of Tables
1-1 Spare Parts List.................................................................................................................................... 1-5
5-9 ATA Hard Drive Assembly Specifications .........................................................................................5-9
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This maintenance and service guide can be used for reference when servicing HP ProLiant
BL e-Class Systems.
WARNING: To reduce the risk of personal injury from electric shock and hazardous
energy levels, only authorized service technicians should attempt to repair this
equipment. Improper repairs can create conditions that are hazardous.
Audience Assumptions
This guide is for service technicians. HP assumes you are qualified in the servicing of
computer equipment and trained in recognizing hazard in products with hazardous energy
levels and are familiar with weight and stability precautions for rack installations.
Important Safety Information
About This Guide
Before installing this product, read the Important Safety Information document provided.
Technician Notes
WARNING: Only authorized technicians trained by HP should attempt to repair this
equipment. All troubleshooting and repair procedures are detailed to allow only
subassembly/module-level repair. Because of the complexity of the individual boards
and subassemblies, no one should attempt to make repairs at the component level or
to make modifications to any printed wiring board. Improper repairs can create a safety
hazard.
WARNING: To reduce the risk of personal injury from electric shock and hazardous
energy levels, do not exceed the level of repairs specified in these procedures.
Because of the complexity of the individual boards and subassemblies, do not attempt
to make repairs at the component level or to make modifications to any printed wiring
board. Improper repairs can create conditions that are hazardous.
HP ProLiant BL e-Class System Maintenance and Service Guide vii
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About This Guide
WARNING: To reduce the risk of electric shock or damage to the equipment:
• Disconnect power from the system by unplugging all power cords from the power
supplies.
• Do not disable the power cord grounding plug. The grounding plug is an important
safety feature.
• Plug the power cord into a grounded (earthed) electrical outlet that is easily
accessible at all times.
CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of
clearance at the front and back of the server.
CAUTION: The computer is designed to be electrically grounded (earthed). To ensure proper
operation, plug the AC power cord into a properly grounded AC outlet only.
NOTE: Any indications of component replacement or printed wiring board modifications may void any
warranty.
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Where to Go for Additional Help
In addition to this guide, the following information sources are available:
• User documentation
• Service Quick Reference Guide
• Service training guides
• Service advisories and bulletins
• QuickFind information services
• Insight Manager 7 software
• Quickspecs
For additional copies, visit the HP website:
www.hp.com
Integrated Management Log
About This Guide
The server includes an integrated, nonvolatile management log that contains fault and
management information. The contents of the Integrated Management Log (IML) can be
viewed with Insight Manager 7.
Telephone Numbers
For the name of the nearest HP authorized reseller:
• In the United States, call 1-800-345-1518.
• In Canada, call 1-800-263-5868.
For HP technical support:
• In the United States and Canada, call 1-800-652-6672.
• Outside the United States and Canada, refer to
www.hp.com
HP ProLiant BL e-Class System Maintenance and Service Guide ix
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1
Illustrated Parts Catalog
This chapter provides the illustrated parts breakdown and spare parts list for the HP ProLiant
BL e-Class system. See Table 1-1 for the names of referenced spare parts.
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Illustrated Parts Catalog
ProLiant BL e-Class Server Blade Enclosure Components
(Exploded View)
Figure 1-1: Enclosure components
1-2 HP ProLiant BL e-Class System Maintenance and Service Guide
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Illustrated Parts Catalog
ProLiant BL10e Server Blade Components (Exploded View)
Figure 1-2: Server blade components
HP ProLiant BL e-Class System Maintenance and Service Guide 1-3
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Illustrated Parts Catalog
ProLiant BL10e G2 Server Blade Components (Exploded View)
Figure 1-3: Server blade components
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1-6 HP ProLiant BL e-Class System Maintenance and Service Guide
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Removal and Replacement Procedures
This chapter provides subassembly/module-level removal and replacement procedures for HP
ProLiant BL e-Class enclosures and server blades.
Safety Considerations
Before performing service procedures, review the following safety information.
Electrostatic Discharge
A discharge of static electricity can damage static-sensitive devices or microcircuitry.
Proper packaging and grounding techniques are necessary to prevent damage. To prevent
electrostatic damage, observe the following precautions:
Transport products in static-safe containers such as conductive tubes, bags, or boxes. •
•
Keep electrostatic-sensitive parts in their containers until they arrive at static-free
stations.
2
•
Cover workstations with approved static-dissipating material. Use a wrist strap connected
to the work surface and properly grounded tools and equipment.
•
Keep the work area free of nonconductive materials such as ordinary plastic assembly
aids and foam packing.
•
Always be properly grounded when touching a static-sensitive component or assembly.
•
Avoid touching pins, leads, or circuitry.
•
Use conductive field service tools.
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Removal and Replacement Procedures
Symbols on Equipment
These symbols may be located on equipment in areas where hazardous conditions may exist.
Weight kg
Weight lb
This symbol in conjunction with any of the following
symbols indicates the presence of a potential hazard. The
potential for injury exists if warnings are not observed.
Consult the documentation for specific details.
This symbol indicates the presence of hazardous energy
circuits or electric shock hazards. Refer all servicing to
qualified personnel.
WARNING: To reduce the risk of injury from electric
shock hazards, do not open this enclosure. Refer all
maintenance, upgrades, and servicing to qualified
personnel.
This symbol indicates the presence of electric shock
hazards. The area contains no user or field serviceable
parts. Do not open for any reason.
WARNING: To reduce the risk of injury from electric
shock hazards, do not open this enclosure.
This symbol on an RJ-45 receptacle indicates a Network
Interface Connection.
WARNING: To reduce the risk of electric shock, fire, or
damage to the equipment, do not plug telephone or
telecommunications connectors into this receptacle.
This symbol indicates the presence of a hot surface or hot
component. If this surface is contacted, the potential for
injury exists.
WARNING: To reduce the risk of injury from a hot
component, allow the surface to cool before touching.
These symbols on power supplies or systems
indicate the equipment is supplied by multiple
sources of power.
WARNING: To reduce the risk of injury from
electric shock, remove all power cords to
completely disconnect power from the system.
This symbol indicates that the component exceeds
the recommended weight for one individual to handle
safely.
WARNING: To reduce the risk of personal injury or
damage to the equipment, observe local
occupational health and safety requirements and
guidelines for manual material handling.
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Rack Warnings and Cautions
WARNING: To reduce the risk of personal injury or damage to the equipment,
adequately stabilize the rack before extending a component outside the rack. Extend
only one component at a time. A rack may become unstable if more than one
component is extended.
WARNING: To reduce the risk of personal injury or damage to the equipment:
• Extend the leveling jacks to the floor.
• Rest the full weight of the rack on the leveling jacks.
• Attach the stabilizers to the rack if it is a single rack installation.
• Couple the racks together in multiple rack installations.
WARNING: When installing the server blade enclosure in a telco rack, adequately
secure the rack frame to the building structure at the top and bottom.
WARNING: To reduce the risk of personal injury or damage to the equipment, use two
or more people to safely unload the rack from the pallet. An empty 42U rack weighs
115 kg (253 lb), is over 2.1 m (7 ft) tall, and may become unstable when moved on its
casters. Handle the rack from both sides as it rolls down the ramp from the pallet. Do
not stand in front of the rack.
CAUTION: Always begin by mounting the heaviest item on the bottom of the rack. Continue
to populate the rack from the bottom to the top.
Removal and Replacement Procedures
Enclosure and Server Blade Warnings and Cautions
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives
and the internal system components to cool before touching.
WARNING: To reduce the risk of electrical shock or damage to the equipment:
• Plug the power cords into a grounded (earthed) electrical outlet that is easily
accessible at all times.
• Unplug the power cord from each power supply to disconnect power to the
enclosure.
WARNING: Because the rack enables you to stack enclosure components in a vertical
rather than a horizontal plane, you must take precautions to provide for rack stability
and safety to protect both personnel and property. Heed all cautions and warnings
throughout the installation instructions that came with the enclosure.
WARNING: There is a risk of injury or damage to the equipment from hazardous
energy. The access door provides access to hazardous energy currents. The door
should remain locked during normal operation, or the server blade enclosure should be
installed in a controlled access location where only qualified personnel have access to
the system.
HP ProLiant BL e-Class System Maintenance and Service Guide 2-3
HP CONFIDENTIAL Codename: Kerr Part Number: 249066-004 Last Saved On: 5/12/03 3:00 PM
Removal and Replacement Procedures
CAUTION: Protect the server blade enclosure from power fluctuations and temporary
interruptions with a regulating uninterruptible power supply (UPS). This device protects the
hardware from damage caused by power surges and voltage spikes and keeps the system in
operation during a power failure.
Hot-Plug Procedures
You do not need to power down the enclosure to remove or replace hot-plug components.
Hot-plug components in the ProLiant BL e-Class System include:
Hot-plug power supplies •
• Hot-plug fans
NOTE: Port-color denotes hot-plug components.
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Hot-Plug Power Supplies
CAUTION: To avoid a thermal event, do not remove a failed power supply until a replacement
power supply is available.
IMPORTANT: You can use the Integrated Administrator to identify a failed power supply. Refer to the
HP ProLiant BL e-Class Integrated Administrator User Guide for details.
To remove a redundant hot-plug power supply:
1. Disconnect the power cord from the AC power source.
2. Disconnect the power cord from the hot-plug power supply.
3. Press the port-colored release button (1).
4. Open the hot-plug power supply handle (2).
5. Pull the hot-plug power supply out of the enclosure (3).
Removal and Replacement Procedures
Figure 2-1: Removing a hot-plug power supply
Reverse steps 1 through 5 to replace the hot-plug power supply.
HP ProLiant BL e-Class System Maintenance and Service Guide 2-5
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Removal and Replacement Procedures
Hot-Plug Fans
IMPORTANT: You can use the Integrated Administrator to identify a failed hot-plug fan. Refer to the
HP ProLiant BL e-Class Integrated Administrator User Guide for details.
To remove a hot-plug fan:
1. Press the release latch on the fan cage (1).
2. Pull the fan cage out of the enclosure until it locks in the open position (2).
Figure 2-2: Extending the fan cage
3. Identify the failed hot-plug fan by observing the fan status LED on each hot-plug fan. An
amber LED indicates a failed hot-plug fan.
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4. Remove the hot-plug fan from the fan cage.
Figure 2-3: Removing a hot-plug fan
Removal and Replacement Procedures
Reverse steps 1 through 4 to replace a hot-plug fan.
Preparing for Non-Hot-Plug Procedures
Replacement of non-hot-plug components may require some or all the following procedures:
Powering down a server blade •
•
Powering down the enclosure
•
Removing a server blade
•
Removing a server blade blank
•
Removing the interconnect tray
•
Removing the server blade enclosure from the rack
•
Opening the access door
Powering Down a Server Blade
To power down a server blade:
1. Be sure that the server blade is not active.
For specific information about server blade LEDs, see Table 4-14 in Chapter 4,
“Connectors, Switches, and LEDs.”
2. If the server blade is active, notify users and stop applications as necessary.
3. Shut down the operating system. This may shut off server blade power.
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Removal and Replacement Procedures
If the server blade still has power after the operating system has been shut down, two
different methods are available for powering down a ProLiant BL e-Class server blade:
Graceful shutdown •
•
Emergency shutdown
Performing a Graceful Shutdown
Two methods are available for performing a graceful shutdown on a ProLiant BL e-Class
server blade:
•
Using the Integrated Administrator
•
Pressing the server blade power button
Using the Integrated Administrator
You can perform a graceful shutdown of a ProLiant BL e-Class server blade by using the
“Power Off” option in the Integrated Administrator. To power down a server blade using the
Integrated Administrator, refer to the HP ProLiant BL e-Class Integrated Administrator User Guide for detailed instructions.
Pressing the Server Blade Power Button
You can also perform a graceful shutdown of a ProLiant BL e-Class server blade by pressing
the power button on the front of the server blade.
Figure 2-4: Pressing the power button on a server blade
2-8 HP ProLiant BL e-Class System Maintenance and Service Guide
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Performing an Emergency Shutdown
Two methods are available for performing an emergency shutdown on a server blade:
Using the Integrated Administrator •
• Pressing and holding the server blade power button
Using the Integrated Administrator
You can perform an emergency shutdown of a ProLiant BL e-Class server blade by using the
“Power Off” option in the Integrated Administrator. To power down a server blade using the
Integrated Administrator, refer to the HP ProLiant BL e-Class Integrated Administrator User Guide for detailed instructions.
Pressing and Holding the Server Blade Power Button
You can also perform an emergency shutdown of a ProLiant BL e-Class server blade by
pressing and holding the power button on the front of the server blade for 4 seconds.
CAUTION: Performing an emergency shutdown on a server blade may result in the loss of
any unsaved data.
Removal and Replacement Procedures
Repeat this step to power up a server blade.
Powering Down the Enclosure
Two different methods are available for powering down a ProLiant BL e-Class enclosure:
Graceful shutdown •
•
Emergency shutdown
Performing a Graceful Shutdown
Two methods are available for performing a graceful shutdown on a ProLiant BL e-Class
enclosure:
•
Using the Integrated Administrator
•
Pressing the server blade power button
Using the Integrated Administrator
You can perform a graceful shutdown of a ProLiant BL e-Class enclosure by using the
“Power Off” option in the Integrated Administrator. To power down the enclosure using the
Integrated Administrator, refer to the HP ProLiant BL e-Class Integrated Administrator User Guide for detailed instructions.
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Removal and Replacement Procedures
CAUTION: If the Integrated Administrator cannot perform a graceful shutdown of the
enclosure and all server blades, after five minutes, the Integrated Administrator will perform
an emergency shutdown of the enclosure and all server blades. Performing an emergency
shutdown on the enclosure may result in the loss of any unsaved data on all server blades in
that enclosure.
Pressing the Enclosure Power Button
You can also perform a graceful shutdown of a ProLiant BL e-Class enclosure and all the
server blades by pressing the enclosure power button on the rear of the enclosure. If the
operating system is Microsoft Windows 2000 or Windows Server 2003, the enclosure
automatically performs a graceful shutdown of all server blades, and then removes power
from the enclosure. If the operating system is RedHat Linux, you must have the Linux Health
driver installed in order for the server blades to shut down gracefully.
Figure 2-5: Pressing the enclosure power button on the rear panel
(cables removed for clarity)
Performing an Emergency Shutdown
Two methods are available for performing an emergency shutdown on the enclosure and all
server blades:
Using the Integrated Administrator •
• Pressing and holding the enclosure power button
2-10 HP ProLiant BL e-Class System Maintenance and Service Guide
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Removal and Replacement Procedures
Using the Integrated Administrator
The Integrated Administrator performs an emergency shutdown of the enclosure and all
server blades only after trying for 5 minutes to perform a graceful shutdown. See the
“Performing a Graceful Shutdown” section in this chapter. If, after 5 minutes, the Integrated
Administrator cannot perform a graceful shutdown on the enclosure and all server blades, the
Integrated Administrator performs an automatic emergency shutdown. To power down the
enclosure using the Integrated Administrator, refer to the HP ProLiant BL e-Class Integrated Administrator User Guide for detailed instructions.
Pressing and Holding the Enclosure Power Button
You can also perform an emergency shutdown of a ProLiant BL e-Class enclosure and all
server blades by pressing and holding the power button for 4 seconds.
CAUTION: Performing an emergency shutdown on a server blade may result in the loss of
any unsaved data on all server blades in that enclosure.
Repeat this step to power up the ProLiant BL e-Class enclosure.
Removing AC Power Completely
To completely remove power from the enclosure and all server blades, after powering down
the enclosure, disconnect both of the power cords from the AC power source, then disconnect
both of the power cords from the rear panel of the enclosure.
Figure 2-6: Disconnecting the power cords from the rear panel
Reverse these steps to power up the enclosure.
HP ProLiant BL e-Class System Maintenance and Service Guide 2-11
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