HP ProLiant BL490c User Manual
HP ProLiant BL490c G7 Server Blade
Part Number: 613023-002
User Guide
Abstract
This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the
servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.
March 2011
Edition: 2
© Copyright 2010, 2011 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft, Windows, and Windows Server are U.S. registered trademarks of Microsoft Corporation.
Intel and Pentium are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries.
AMD Athlon is a trademark of Advanced Micro Devices, Inc.
Contents
Component identification ............................................................................................................... 6
Front panel components ............................................................................................................................. 6
Front panel LEDs ....................................................................................................................................... 6
System board components .......................................................................................................................... 7
Mezzanine connector definitions ....................................................................................................... 8
System maintenance switch ............................................................................................................... 8
System maintenance switch procedures .............................................................................................. 8
HP c-Class Blade SUV Cable..................................................................................................................... 10
Operations ................................................................................................................................. 11
Power up the server blade ........................................................................................................................ 11
Power down the server blade .................................................................................................................... 11
Remove the server blade .......................................................................................................................... 12
Remove the access panel.......................................................................................................................... 13
Install the access panel............................................................................................................................. 13
Setup ......................................................................................................................................... 14
Overview ............................................................................................................................................... 14
Installing an HP BladeSystem c-Class enclosure ........................................................................................... 14
Installing server blade options ................................................................................................................... 14
Installing interconnect modules .................................................................................................................. 14
Interconnect bay numbering and device mapping .............................................................................. 15
Connecting to the network ........................................................................................................................ 17
Installing a server blade ........................................................................................................................... 17
Completing the configuration .................................................................................................................... 19
Hardware options installation ....................................................................................................... 20
Introduction ............................................................................................................................................ 20
Hard drive option .................................................................................................................................... 20
Memory options ...................................................................................................................................... 21
Memory subsystem architecture ....................................................................................................... 22
Single-, dual-, and quad-rank DIMMs ............................................................................................... 22
DIMM identification ....................................................................................................................... 22
Memory configurations ................................................................................................................... 23
General DIMM slot population guidelines ......................................................................................... 25
Installing DIMMs ........................................................................................................................... 27
Processor option ...................................................................................................................................... 29
Mezzanine card option ............................................................................................................................ 35
HP Trusted Platform Module option ............................................................................................................ 36
Installing the Trusted Platform Module board ..................................................................................... 37
Retaining the recovery key/password .............................................................................................. 38
Enabling the Trusted Platform Module ............................................................................................... 38
Cabling ..................................................................................................................................... 40
Hard drive cabling .................................................................................................................................. 40
Using the HP c-Class Blade SUV Cable ...................................................................................................... 40
Connecting locally to a server blade with video and USB devices .................................................................. 40
Accessing a server blade with local KVM ......................................................................................... 41
Contents 3
Accessing a server blade with local media devices ............................................................................ 41
Software and configuration utilities ............................................................................................... 43
Server blade deployment tools .................................................................................................................. 43
HP BladeSystem c-Class Advanced management ............................................................................... 43
Network-based PXE deployment ...................................................................................................... 43
Deployment methods ...................................................................................................................... 45
Configuration tools .................................................................................................................................. 49
SmartStart software ........................................................................................................................ 49
HP ROM-Based Setup Utility ............................................................................................................ 49
Array Configuration Utility .............................................................................................................. 52
Option ROM Configuration for Arrays ............................................................................................. 52
Re-entering the server serial number and product ID ........................................................................... 53
Management tools ................................................................................................................................... 53
Automatic Server Recovery ............................................................................................................. 53
ROMPaq utility .............................................................................................................................. 54
iLO 3 technology ........................................................................................................................... 54
Erase Utility .................................................................................................................................. 54
Redundant ROM support ................................................................................................................ 55
USB support and functionality ......................................................................................................... 55
Internal SD support ........................................................................................................................ 56
Diagnostic tools ...................................................................................................................................... 56
HP Insight Diagnostics .................................................................................................................... 56
HP Insight Diagnostics survey functionality ........................................................................................ 56
Integrated Management Log ........................................................................................................... 57
Remote support and analysis tools ............................................................................................................. 57
HP Insight Remote Support software ................................................................................................. 57
Keeping the system current ....................................................................................................................... 58
Drivers ......................................................................................................................................... 58
ProLiant Support Packs ................................................................................................................... 58
Operating System Version Support .................................................................................................. 58
Firmware ...................................................................................................................................... 58
HP Smart Update Manager ............................................................................................................. 59
Change control and proactive notification ........................................................................................ 59
Care Pack .................................................................................................................................... 59
Troubleshooting .......................................................................................................................... 60
Troubleshooting resources ........................................................................................................................ 60
Pre-diagnostic steps ................................................................................................................................. 60
Important safety information ............................................................................................................ 60
Symptom information ..................................................................................................................... 62
Prepare the server for diagnosis ...................................................................................................... 62
Loose connections ................................................................................................................................... 64
Service notifications ................................................................................................................................. 64
Server health LEDs ................................................................................................................................... 64
Troubleshooting flowcharts ....................................................................................................................... 64
Start diagnosis flowchart ................................................................................................................ 65
General diagnosis flowchart ........................................................................................................... 66
Server blade power-on problems flowchart ....................................................................................... 68
POST problems flowchart ............................................................................................................... 70
OS boot problems flowchart ........................................................................................................... 72
Server fault indications flowchart ..................................................................................................... 74
POST error messages and beep codes ....................................................................................................... 76
Contents 4
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