HP ProLiant BL25p User Manual

HP ProLiant BL25p Generation 2 Server Blade User Guide

November 2006 (First Edition) Part Number 415851-001

© Copyright 2006 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Windows Server 2003 is a trademark of Microsoft Corporation. AMD Athlon and AMD Opteron are trademarks of Advanced Micro devices, Inc. Linux is a U.S. registered trademark of Linus Torvalds.

November 2006 (First Edition) Part Number 415851-001

Audience assumptions

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Component identification............................................................................................................... 6

Front panel LEDs ....................................................................................................................................... 6

Front panel components ............................................................................................................................. 7

Rear panel components.............................................................................................................................. 8

SAS and SATA hard drive LED combinations ................................................................................................ 8

System board components.......................................................................................................................... 9

DIMM slot numbering..................................................................................................................... 10

System maintenance switch............................................................................................................. 10

Internal USB connector............................................................................................................................. 11

Local I/O cable ...................................................................................................................................... 11

Operations................................................................................................................................. 13

Power up the server blade........................................................................................................................ 13

Power down the server blade.................................................................................................................... 13

Remove the server blade .......................................................................................................................... 14

Remove the access panel.......................................................................................................................... 14

Setup......................................................................................................................................... 16

Overview ............................................................................................................................................... 16

Installing the HP BladeSystem components.................................................................................................. 16

Verifying system components .................................................................................................................... 16

Connecting to the network........................................................................................................................ 17

Server blade enclosure network connections ..................................................................................... 17

Server blade enclosure compatibility................................................................................................ 17

iLO 2 connections.......................................................................................................................... 17

RJ-45 patch panel Ethernet connections ............................................................................................17

RJ-45 patch panel 2 FC connections................................................................................................. 18

Interconnect switch and FC connections............................................................................................ 19

Installing server blade options................................................................................................................... 19

Installing a server blade ........................................................................................................................... 20

Completing the configuration.................................................................................................................... 21

Hardware options installation....................................................................................................... 22

Processor option...................................................................................................................................... 22

Hard drive option.................................................................................................................................... 27

Memory option ....................................................................................................................................... 28

DIMM guidelines........................................................................................................................... 28

Installing DIMMs ........................................................................................................................... 29

Fibre Channel mezzanine option............................................................................................................... 29

NIC mezzanine option............................................................................................................................. 30

Battery-Backed Write Cache Enabler option................................................................................................ 31

Cabling ..................................................................................................................................... 34

Using the local I/O cable......................................................................................................................... 34

Local administration using iLO 2 ............................................................................................................... 34

Connecting locally to a server blade with video and USB devices.................................................................. 35

Accessing a server blade with local KVM .........................................................................................35

Accessing local media devices........................................................................................................ 36

Configuration and utilities............................................................................................................ 38

Server blade deployment tools .................................................................................................................. 38

Software drivers and additional components..................................................................................... 38

Contents 3

ProLiant p-Class Advanced management ..........................................................................................38

Network-based PXE deployment ...................................................................................................... 39

Static IP bay configuration .............................................................................................................. 41

Deployment methods...................................................................................................................... 41

Configuration tools.................................................................................................................................. 45

SmartStart software........................................................................................................................ 45

HP ROM-Based Setup Utility............................................................................................................ 46

Array Configuration Utility.............................................................................................................. 47

Option ROM Configuration for Arrays .............................................................................................47

HP ProLiant Essentials Rapid Deployment Pack .................................................................................. 48

Re-entering the server serial number and product ID........................................................................... 48

Management tools................................................................................................................................... 48

Automatic Server Recovery .............................................................................................................48

ROMPaq utility.............................................................................................................................. 49

Integrated Lights-Out 2 technology................................................................................................... 49

HP ProLiant Essentials Integrated Lights-Out Select Pack ......................................................................49

Erase Utility ..................................................................................................................................49

StorageWorks library and tape tools................................................................................................ 50

HP Systems Insight Manager........................................................................................................... 50

Management Agents...................................................................................................................... 50

HP ProLiant Essentials Virtualization Management Software ................................................................50

HP ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition............................................. 51

HP ProLiant Essentials Performance Management Pack .......................................................................51

HP ProLiant Essentials Vulnerability and Patch Management Pack ........................................................51

HP ProLiant Essentials Workload Management Pack .......................................................................... 52

HP BladeSystem Essentials Insight Control Data Center Edition ............................................................ 52

HP Control Tower .......................................................................................................................... 52

Redundant ROM support ................................................................................................................ 52

USB support.................................................................................................................................. 53

Networking tools..................................................................................................................................... 53

HP ProLiant Essentials Intelligent Networking Pack ............................................................................. 53

HP ProLiant Essentials RDMA Pack for Multifunction Gigabit server adapters .........................................53

HP ProLiant Essentials Accelerated iSCSI Pack for Embedded Multifunction Gigabit server adapters ......... 54

Diagnostic tools ...................................................................................................................................... 54

HP Insight Diagnostics.................................................................................................................... 54

Survey Utility................................................................................................................................. 54

Integrated Management Log ...........................................................................................................54

Array Diagnostic Utility ..................................................................................................................55

Remote support and analysis tools............................................................................................................. 55

HP Instant Support Enterprise Edition................................................................................................ 55

Web-Based Enterprise Service......................................................................................................... 55

Open Services Event Manager........................................................................................................ 55

Keeping the system current ....................................................................................................................... 56

Drivers ......................................................................................................................................... 56

Resource Paqs............................................................................................................................... 56

ProLiant Support Packs ................................................................................................................... 56

Operating system version support.................................................................................................... 56

System Online ROM flash component utility ......................................................................................56

Change control and proactive notification ........................................................................................ 57

Care Pack ....................................................................................................................................57

Troubleshooting.......................................................................................................................... 58

Troubleshooting resources ........................................................................................................................58

Pre-diagnostic steps ................................................................................................................................. 58

Contents 4

Important safety information............................................................................................................ 59

Symptom information ..................................................................................................................... 60

Prepare the server for diagnosis ......................................................................................................61

Service notifications................................................................................................................................. 61

Loose connections ...................................................................................................................................61

Troubleshooting flowcharts .......................................................................................................................62

Start diagnosis flowchart ................................................................................................................62

General diagnosis flowchart ........................................................................................................... 63

Server blade power-on problems flowchart .......................................................................................65

POST problems flowchart ............................................................................................................... 67

OS boot problems flowchart ...........................................................................................................69

Server fault indications flowchart ..................................................................................................... 71

POST error messages and beep codes....................................................................................................... 73

Introduction .................................................................................................................................. 73

Battery replacement .................................................................................................................... 75

Regulatory compliance notices ..................................................................................................... 76

Regulatory compliance identification numbers............................................................................................. 76

Federal Communications Commission notice............................................................................................... 76

FCC rating label............................................................................................................................ 76

Class A equipment......................................................................................................................... 77

Class B equipment......................................................................................................................... 77

Declaration of conformity for products marked with the FCC logo, United States only....................................... 77

Modifications.......................................................................................................................................... 78

Cables................................................................................................................................................... 78

Canadian notice (Avis Canadien).............................................................................................................. 78

European Union regulatory notice .............................................................................................................78

Disposal of waste equipment by users in private households in the European Union......................................... 79

Japanese notice ...................................................................................................................................... 79

BSMI notice............................................................................................................................................ 79

Korean notice ......................................................................................................................................... 80

Laser compliance .................................................................................................................................... 80

Battery replacement notice........................................................................................................................ 80

Taiwan battery recycling notice................................................................................................................. 81

Power cord statement for Japan................................................................................................................. 81

Electrostatic discharge................................................................................................................. 82

Preventing electrostatic discharge.............................................................................................................. 82

Grounding methods to prevent electrostatic discharge.................................................................................. 82

Specifications............................................................................................................................. 83

Environmental specifications ..................................................................................................................... 83

Server blade specifications....................................................................................................................... 83

Technical support........................................................................................................................ 84

Before you contact HP.............................................................................................................................. 84

HP contact information............................................................................................................................. 84

Customer Self Repair ...............................................................................................................................84

Acronyms and abbreviations........................................................................................................ 92

Index......................................................................................................................................... 96

Contents 5

Component identification

In this section

Front panel LEDs ...................................................................................................................................... 6

Front panel components ............................................................................................................................ 7

Rear panel components............................................................................................................................. 8

SAS and SATA hard drive LED combinations............................................................................................... 8

System board components......................................................................................................................... 9

Internal USB connector............................................................................................................................ 11

Local I/O cable ..................................................................................................................................... 11

Front panel LEDs

Item LED description Status

1 UID Blue = Identified

Blue flashing = Active remote management Off = No active remote management

2 Health Green = Normal

Green flashing = Booting Amber flashing = Degraded condition Red flashing = Critical condition

3 NIC 1* Green = Network linked

Green flashing = Network activity Off = No link or activity

Component identification 6

Item LED description Status

4 NIC 2* Green = Network linked

5 NIC 3* Green = Network linked

6 NIC 4* Green = Network linked

7 System power Green = On

* Actual NIC numeration depends on several factors, including the operating system installed on the server blade.

Front panel components

Green flashing = Network activity Off = No link or activity

Amber = Standby (auxiliary power available) Off = Off

Item Description

1 Power On/Standby button 2 I/O port* 3 Hard drive bay 1 4 Hard drive bay 2

* The I/O port is used with the local I/O cable to perform some server blade configuration and diagnostic procedures.

Component identification 7

Rear panel components

Item Description

1 Power connector 2 Signal connector

SAS and SATA hard drive LED combinations

Online/activity LED (green)

On, off, or flashing

On, off, or flashing Steadily blue

On Off The drive is online, but it is not active currently. Flashing regularly

(1 Hz)

Flashing regularly (1 Hz)

Flashing irregularly

Fault/UID LED (amber/blue)

Alternating amber and blue

Amber, flashing regularly (1 Hz)

Off

Amber, flashing regularly (1 Hz)

Interpretation

The drive has failed, or a predictive failure alert has been received for this drive; it also has been selected by a management application.

The drive is operating normally, and it has been selected by a management application.

A predictive failure alert has been received for this drive. Replace the drive as soon as possible.

Do not remove the drive. Removing a drive may terminate the current operation and cause data loss.

The drive is part of an array that is undergoing capacity expansion or stripe migration, but a predictive failure alert has been received for this drive. To minimize the risk of data loss, do not replace the drive until the expansion or migration is complete.

Do not remove the drive. Removing a drive may terminate the current operation and cause data loss.

The drive is rebuilding, or it is part of an array that is undergoing capacity expansion or stripe migration.

The drive is active, but a predictive failure alert has been received for this drive. Replace the drive as soon as possible.

Component identification 8

Online/activity LED (green)

Fault/UID LED (amber/blue)

Interpretation

Flashing irregularly Off The drive is active, and it is operating normally. Off Steadily amber

A critical fault condition has been identified for this drive, and the controller has placed it offline. Replace the drive as soon as possible.

Off

Amber, flashing regularly (1 Hz)

Off Off

A predictive failure alert has been received for this drive. Replace the drive as soon as possible.

The drive is offline, a spare, or not configured as part of an array.

System board components

Item Description

1 T-15 Torx screwdriver 2 Power converter module 3 FC mezzanine connectors (2) 4 NIC mezzanine connector 5 System maintenance switch (SW4) 6 Processor 2 memory bank D 7 Processor 2 memory bank C 8 DIMM slots 5-8 9 Processor socket 2 10 Fan connectors (5) 11 Front panel/LED board connector 12 Processor socket 1 (shown populated) 13 DIMM slots 1-4 14 Processor 1 memory bank A 15 Processor 1 memory bank B

Component identification 9

Item Description

16 Hard drive backplane data cable connector 17 Hard drive backplane power cable connector 18 System battery 19 Smart Array E200i Controller cache module

DIMM slot numbering

Item Description Memory bank

1 DIMM slot 5 Processor 2 memory bank C 2 DIMM slot 6 Processor 2 memory bank C 3 DIMM slot 7 Processor 2 memory bank D 4 DIMM slot 8 Processor 2 memory bank D

5 DIMM slot 4 Processor 1 memory bank B 6 DIMM slot 3 Processor 1 memory bank B 7 DIMM slot 2 Processor 1 memory bank A 8 DIMM slot 1 Processor 1 memory bank A

System maintenance switch

Position Function Default

1* iLO 2 security override Off 2 Configuration lock Off 3 Reserved Off 4 Reserved Off 5* Password disabled Off 6* Reset configuration Off 7 Reserved Off

Component identification 10

Position Function Default

8 Reserved Off

*To access redundant ROM, set S1, S5, and S6 to ON.

Internal USB connector

For more information, see "Internal USB functionality (on page 53)."

Local I/O cable

Item Connector Description

1 Local I/O

2 Video For connecting a video monitor 3 USB 1 For connecting a USB device

For connecting to the local I/O port on the server blade front panel

Component identification 11

Item Connector Description

4 USB 2 For connecting a USB device 5 Serial

iLO RJ-45 (10/100 Ethernet)

The local I/O cable ships with the enclosure.

For trained personnel to connect a null-modem serial cable and perform advanced diagnostic procedures

For connecting an Ethernet to the server blade iLO interface from a client device

Component identification 12

Operations

In this section

Power up the server blade....................................................................................................................... 13

Power down the server blade .................................................................................................................. 13

Remove the server blade ......................................................................................................................... 14

Remove the access panel ........................................................................................................................ 14

Power up the server blade

By default, the server blade is set to power up automatically when installed in the server blade enclosure. Be sure the server blade is compatible with the server blade enclosure. Refer to "Server blade enclosure compatibility (on page 17)."

If the default setting is changed, use one of the following methods to power up the server blade:

• Press the Power On/Standby button on the server blade front panel.

• A momentary press initiates a power-up request. The server blade determines power availability

from the power subsystem. If required power is available, the server blade powers up.

• A press of 5 seconds or more initiates a power-up override. The server blade powers up without

power availability detection from the system.

CAUTION: Always observe iLO 2 alerts before initiating a power-up override to prevent a hot-plug power

supply fault and possible loss of system power. For more information, refer to the HP Integrated Lights-Out User Guide.

NOTE: You can perform a server blade power-up override when the management modules are not in use to

manage the power-up request. Be sure that sufficient power is available.

• Use the virtual power button features in iLO 2.

• A momentary power-up selection

• A hold power-up selection

For more information about iLO 2, refer to "Configuration and utilities (on page 38)."

Power down the server blade

Power down the server blade using either of the following methods:

• Press the Power On/Standby button on the server blade front panel.

Be sure that the server blade is in standby mode by observing that the system power LED is amber. This process may take 30 seconds, during which time some internal circuitry remains active.

• Use the virtual power button feature in iLO 2.

After initiating a manual or virtual power down command, be sure that the server blade goes into standby mode by observing that the system power LED is amber.

Operations 13

IMPORTANT: When the server blade is in standby mode, auxiliary power is still being provided. To

remove all power from the server blade, remove the server blade from the server blade enclosure.

IMPORTANT: Remote power procedures require the most recent firmware for the power enclosure and

server blade enclosure management modules. For the most recent firmware, refer to the HP website (http://www.hp.com/go/support

Remove the server blade

1. Identify the proper server blade in the server blade enclosure.

2. Back up all server blade data.

3. Power down the server blade (on page 13).

4. Remove the server blade from the server blade enclosure.

5. Place the server blade on a flat, level work surface.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and

the internal system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server blade before

beginning any installation procedure. Improper grounding can cause ESD.

Remove the access panel

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and

the internal system components to cool before touching them.

CAUTION: To prevent damage to electrical components, properly ground the server blade before

beginning any installation procedure. Improper grounding can cause ESD.

1. Identify the proper server blade in the server blade enclosure.

2. Back up all server blade data.

3. Power down the server blade (on page 13).

4. Remove the server blade (on page 14).

Operations 14

Loosen the thumbscrew on the rear of the access panel.

6. Press down on the thumb indentations, slide the access panel toward the rear of the unit about 1.25

cm (0.5 in), and lift to remove the panel.

Operations 15

Setup

In this section

Overview .............................................................................................................................................. 16

Installing the HP BladeSystem components................................................................................................. 16

Verifying system components ................................................................................................................... 16

Connecting to the network....................................................................................................................... 17

Installing server blade options.................................................................................................................. 19

Installing a server blade.......................................................................................................................... 20

Completing the configuration................................................................................................................... 21

Overview

The server blade installation is one part of the overall installation of the HP BladeSystem p-Class solution. Perform server blade installation with the following steps:

1. Install all required HP BladeSystem p-Class components.

2. Verify the HP BladeSystem p-Class components support the server blade.

3. Connect the HP BladeSystem to the network.

4. Install any server blade options.

5. Install a server blade.

6. Install the operating system and complete the HP BladeSystem configuration.

Installing the HP BladeSystem components

Before performing any server blade-specific procedures, install the HP BladeSystem components in your environment. Refer to the hardware installation and configuration poster that ships with the server blade enclosure.

The most current documentation for server blades and other HP BladeSystem p-Class components is available at the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info

Documentation is also available in the following locations:

• Documentation CD that ships with the server blade enclosure

• HP Business Support Center website (http://www.hp.com/support)

• HP Technical Documentation website (http://docs.hp.com)

Verifying system components

1. Verify that the proper server blade enclosure is installed for the server blade. Refer to "Server blade

enclosure compatibility (on page 17)."

2. Verify that adequate power is available. Refer to the HP BladeSystem p-Class power calculator on

the HP website (http://www.hp.com/go/bladesystem/powercalculator

Setup 16

Connecting to the network

To connect the HP BladeSystem to a network, each server blade enclosure must be configured with a pair of network interconnects to manage signals between the server blades and the external network. For more information about interconnect options, refer to the HP website

Server blade enclosure network connections

Server blade enclosure compatibility

(http://www.hp.com/go/bladesystem/interconnects

Each server blade enclosure requires a pair of interconnect modules to provide network access for data transfer. Interconnect modules reside in the far right and far left bays of the server blade enclosure. Be sure to review server blade bay numbering to determine the server blade external network connections on the interconnects. Resolve bay numbering before determining connections between the server blades and interconnects.

Certain configurations of the HP ProLiant BL25p Series server blades may require the support of an HP BladeSystem p-Class server blade enclosure with enhanced backplane components (enhanced server blade enclosure). For information on the compatibility of server blade enclosures, refer to the HP website (http://www.hp.com/go/bladesystem/enclosure/compatibility

iLO 2 connections

An iLO 2 connector resides on the server blade management module of the enhanced server blade enclosure. This RJ-45 connector enables remote manageability for each server blade in the enhanced server blade enclosure.

For more information about the enhanced server blade enclosure, refer to the HP ProLiant BL p-Class

Server Blade Enclosure Upgrade Installation Guide or the HP ProLiant BL p-Class Server Blade Enclosure Installation Guide.

RJ-45 patch panel Ethernet connections

A pair of RJ-45 patch panels provides all Ethernet network connections for one server blade enclosure through two 10-connector interconnect modules and two 6-connector interconnect modules.

Setup 17

Each pair of RJ-45 patch panels provides up to four network connections per server blade bay. A server blade installed in bay 1 (from the front view) maps to four of the bottom row Ethernet connectors. Each consecutive server blade maps to four Ethernet connectors in the next row of connectors in a similar manner.

For RJ-45 patch panel installation and specifications, see the documentation that ships with the interconnect option.

IMPORTANT: NIC numbering is for mapping purposes only. Actual NIC numbering can vary with server

blade operating systems.

Item Connector Side

1 PXE/data NIC A 2 Data NIC* A 3 Data NIC B 4 Data NIC* B

*This NIC is available only if an optional NIC mezzanine is installed.

RJ-45 patch panel 2 FC connections

The RJ-45 patch panel 2 provides the same network connections as the first RJ-45 patch panel. In addition, the front of the RJ-45 patch panel 2 supports FC SAN connectivity through the eight SFP transceiver cages.

Setup 18

Each pair of RJ-45 patch panel 2s supports two FC connections when an FC adapter is installed. A server blade installed in bay 1 (from the front view) occupies the bottom connector on each patch panel. For more information, refer to the HP website (http://www.hp.com/go/bladesystem/interconnects

Connector Corresponds to

1 Bay 1 2 Bay 2 3 Bay 3 4 Bay 4 5 Bay 5 6 Bay 6 7 Bay 7 8 Bay 8

Interconnect switch and FC connections

Interconnect switches (integrated Ethernet switches) can be installed in a server blade enclosure supporting HP ProLiant BL25p Generation 2 Server Blades. Each interconnect kit contains two interconnect switches that reduce server-networking ports from up to 32 to as few as one, depending on the types of server blades in the enclosure. A variety of interconnect kits are available and all are supported by the HP ProLiant BL25p Generation 2 Server Blade. For more information, refer to the HP website (http://www.hp.com/go/bladesystem/interconnects

Installing server blade options

Before installing and initializing the server blade, install any server blade options, such as additional DIMMs, hard drives, NIC mezzanine, FC mezzanine, or a processor. For server blade options installation information, see "Hardware options installation (on page 22)."

Setup 19

Installing a server blade

1. Remove a 6U server blade blank.

2. Press the release button and open the server blade handle.

Setup 20

Install the server blade. When the server blade is fully inserted, it locks into place.

The default setting for server blades initiates automatic power up.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade enclosure

unless all bays are populated with either a component or a blank.

NOTE: The first server blade must be installed into a server blade enclosure to facilitate naming the server

blade enclosure, the rack, and the interconnects. Complete the system configuration before installing additional server blades.

Completing the configuration

To complete the server blade and HP BladeSystem configuration, refer to the hardware installation and configuration poster that ships with the server blade enclosure.

Setup 21

Hardware options installation

In this section

Processor option..................................................................................................................................... 22

Hard drive option................................................................................................................................... 27

Memory option ...................................................................................................................................... 28

Fibre Channel mezzanine option ............................................................................................................. 29

NIC mezzanine option............................................................................................................................ 30

Battery-Backed Write Cache Enabler option.............................................................................................. 31

Processor option

Observe the following processor installation guidelines:

• Processor socket 1 must be populated at all times or the server does not function properly.

• When upgrading processor speed, always update the system ROM before installing the processor.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and

the internal system components to cool before touching them.

CAUTION: To avoid damage to the processor and system board, only authorized personnel should attempt

to replace or install the processor in this server blade.

CAUTION: To help avoid damage to the processor and system board, do not install the processor without

using the processor installation tool.

CAUTION: To prevent possible server blade malfunction and damage to the equipment, multiprocessor

configurations must contain processors with the same part number.

To install a processor:

1. Power down the server blade (on page 13).

2. Remove the server blade (on page 14).

3. Remove the access panel (on page 14).

Hardware options installation 22

Remove the heatsink blank. Retain the blank for future use.

CAUTION: The pins on the processor socket are very fragile. Any damage to them may require replacing

the system board.

5. Remove the processor socket protective cover. Retain the cover for future use.

CAUTION: Failure to completely open the processor retaining latch prevents the processor from seating

during installation, leading to hardware damage.

Hardware options installation 23

Open the processor retaining latch and the processor socket retaining bracket.

IMPORTANT: Be sure the processor remains inside the processor installation tool.

7. If the processor has separated from the installation tool, carefully re-insert the processor in the tool.

8. Align the processor installation tool with the socket and install the processor.

Hardware options installation 24

CAUTION: The processor is designed to fit one way into the socket. Use the alignment guides on the

processor and socket to properly align the processor with the socket.

9. Press down firmly until the processor installation tool clicks and separates from the processor, and

then remove the processor installation tool.

Hardware options installation 25

Close the processor retaining bracket and the processor retaining latch.

10.

CAUTION: To prevent possible server malfunction or damage to the equipment, be sure to completely close

the processor retaining latch.

11. Remove the protective cover from the heatsink.

CAUTION: After the cover is removed, do not touch the thermal interface media.

Hardware options installation 26

Install the heatsink.

12.

13. Install the access panel.

14. Install the server blade ("Installing a server blade" on page 20).

Hard drive option

The server blade supports up to two hot-plug SFF SAS or SATA drives.

CAUTION: To prevent improper cooling and thermal damage, do not operate the server blade or the

enclosure unless all hard drive and device bays are populated with either a component or a blank.

To install the component:

1. Remove the hard drive blank.

Hardware options installation 27

Open the release latch and prepare the hard drive for installation.

3. Install the hard drive.

4. Determine the status of the hard drive from the hot-plug hard drive LEDs.

5. Resume normal server operations.

Memory option

The server blade ships with two DIMMs installed in processor 1 memory bank A. Each processor has two banks consisting of two DIMM slots in each bank, for a total of eight DIMM slots.

CAUTION: Use only HP DIMMs. DIMMs from other sources may adversely affect data integrity.

DIMM guidelines

Observe the following DIMM installation guidelines:

• All DIMMs must be PC5300 DDR2 667-MHz SDRAM DIMMs.

Hardware options installation 28

Both DIMM slots in a memory bank must be populated.

•

• Both DIMMs in a memory bank must be identical.

• Processor 1 memory bank A must always be populated.

• DIMM banks are active only when the corresponding processor socket is populated.

• If installing only one bank on a processor, populate the bank physically farthest from the processor.

• If mixing DIMM sizes on the same processor, the largest capacity DIMMs must be populated in the

bank farthest from the processor. The smallest capacity DIMMs must be populated in the bank closest to the processor.

• For optimal performance in most applications, populate the first memory bank for each populated

processor socket.

Installing DIMMs

1. Power down the server blade (on page 13).

2. Remove the server blade (on page 14).

3. Remove the access panel (on page 14).

4. Open the DIMM slot latches.

5. Install the DIMM.

Fibre Channel mezzanine option

An optional dual port FC mezzanine enables FC support for clustering capabilities and SAN connection when used in conjunction with interconnect devices that support a SAN connection. For more information about connecting to the SAN, refer to “SAN configuration (on page 44)".

Server blades can be configured for SAN connectivity when used with the following components:

• FC mezzanine

• Supported p-Class server blades

• SAN-compatible interconnect

• SFP transceivers (included in certain FC mezzanine option kits. See the FC mezzanine option

documentation.)

• Optical FC cables (not included)

Hardware options installation 29

Supported SAN and associated software

•

For more detailed SAN configuration information for the server blade, refer to:

• The model-specific QuickSpecs document located on the HP ProLiant p-Class server blade products

web page at the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info

• The HP StorageWorks SAN documentation at the HP website

(http://h18006.www1.hp.com/products/storageworks/san/documentation.html

• The HP BladeSystem p-Class storage website (http://www.hp.com/go/bladesystem/storage)

)

To install the component:

1. Power down the server blade (on page 13).

2. Remove the server blade (on page 14).

3. Remove the access panel (on page 14).

4. Align the FC mezzanine with the FC connectors.

5. Install the FC mezzanine. Press down above the connectors to seat the board.

6. Install the access panel.

7. Install the server blade ("Installing a server blade" on page 20).

8. If connecting to a SAN, install one of the interconnect device options. See the interconnect device

option documentation.

NIC mezzanine option

1. Power down the server blade (on page 13).

2. Remove the server blade (on page 14).

3. Remove the access panel (on page 14).

4. Align the NIC mezzanine with the NIC mezzanine connector.

Hardware options installation 30

Install the NIC mezzanine. Press down above the connector to seat the board.

6. Install the access panel.

7. Install the server blade ("Installing a server blade" on page 20).

Battery-Backed Write Cache Enabler option

The optional BBWC enabler provides the system with a means for storing and saving data in the event of an unexpected system shutdown.

CAUTION: To prevent a server blade malfunction or damage to the equipment, do not add or remove the

battery pack while an array capacity expansion, RAID level migration, or stripe size migration is in progress.

CAUTION: After the server blade is powered down, wait 15 seconds and then check the amber LED

before removing the battery from the cache module. If the amber LED flashes after 15 seconds, do not remove the battery from the cache module. The cache module is backing up data, and data is lost if the battery is detached before the LED is extinguished.

IMPORTANT: The battery pack might have a low charge when installed. In this case, a POST error

message is displayed when the server blade is powered up, indicating that the battery pack is temporarily disabled. No action is necessary on your part. The internal circuitry automatically recharges the batteries and enables the battery pack. This process might take up to four hours. During this time, the cache module functions properly, but without the performance advantage of the battery pack.

NOTE: The data protection and the time limit also apply if a power outage occurs. When power is restored

to the system, an initialization process writes the preserved data to the hard drives.

To install the component:

1. Power down the server blade (on page 13).

2. Remove the server blade (on page 14).

3. Remove the access panel (on page 14).

Hardware options installation 31

Remove the standard cache module.

5. Install the optional cache module.

6. Open the battery compartment door.

Hardware options installation 32

Install the battery.

8. Connect the cable to the optional cache module.

9. Install the access panel.

10. Install the server blade ("Installing a server blade" on page 20).

Hardware options installation 33

Cabling

In this section

Using the local I/O cable........................................................................................................................ 34

Local administration using iLO 2 .............................................................................................................. 34

Connecting locally to a server blade with video and USB devices................................................................ 35

Using the local I/O cable

The local I/O cable enables the user to perform server blade administration, configuration, and diagnostic procedures in two ways:

• Connecting locally to the server blade iLO 2 interface

• Connecting video and USB devices directly to the server blade

Local administration using iLO 2

To connect locally to iLO 2 with the local I/O cable, you must have the following:

• A client device with a 10/100 Ethernet RJ-45 connector

• A network cable with RJ-45 connectors

To connect to iLO 2:

CAUTION: Do not connect the local I/O cable to a hub when connecting to iLO 2. All server blades have

the same IP address through the I/O port. Multiples on a hub make the server blades indistinguishable on the network.

1. Use the RJ-45 network cable to connect the local client device to the local I/O cable.

Cabling 34

Connect the local I/O cable to the I/O port on the server blade.

CAUTION: Disconnect the local I/O cable when not in use. The port and connector do not provide a

permanent connection. Rear iLO 2 connector performance degrades when the local I/O cable is connected, even if the iLO 2 connector on the cable is not in use.

CAUTION: Before disconnecting the local I/O cable, observe the following guidelines:

• Completely log out of the current iLO 2 session before disconnecting from the iLO 2 port. Do not remove the local I/O cable when the UID LED is flashing.

• Always squeeze the locking buttons on the side of the server blade connector before disconnecting from the I/O port. Failure to do so can result in damage to the equipment.

Connecting locally to a server blade with video and USB devices

Use the local I/O cable to connect a monitor and any of the following USB devices:

• USB hub

• USB keyboard

• USB mouse

• USB CD/DVD-ROM drive

• USB diskette drive

Accessing a server blade with local KVM

Numerous configurations are possible. This section offers two possible configurations.

CAUTION: Disconnect the local I/O cable when not in use. The port and connector do not provide a

permanent connection. Rear iLO 2 connector performance degrades when the local I/O cable is connected, even if the iLO 2 connector on the cable is not in use.

NOTE: For this configuration, a USB hub is not necessary. To connect additional devices, use a USB hub.

1. Connect the local I/O cable to the server blade ("Local administration using iLO 2" on page 34).

2. Connect the video connector to a monitor.

Cabling 35

Connect a USB mouse to one USB connector.

4. Connect a USB keyboard to the second USB connector.

Item Description

1 Monitor 2 USB mouse 3 USB keyboard 4 Local I/O cable

Accessing local media devices

Use the following configuration when configuring a server blade or loading software updates and patches from a CD-ROM, such as the SmartStart CD, or a diskette.

CAUTION: Disconnect the local I/O cable when not in use. The port and connector do not provide a

permanent connection. Rear iLO 2 connector performance degrades when the local I/O cable is connected, even if the iLO 2 connector on the cable is not in use.

1. Connect the local I/O cable to the server blade.

2. Connect the video connector to a monitor.

3. Connect a USB hub to one USB connector.

4. Connect the following to the USB hub:

• USB CD-ROM drive

• USB keyboard

• USB mouse

Cabling 36

NOTE: Use a USB hub when connecting a USB diskette drive and/or USB CD-ROM drive to the server

blade. The USB hub provides additional connections.

Item Description

1 Local I/O cable 2 Monitor 3 USB hub 4 USB CD-ROM drive or USB diskette drive 5 USB keyboard 6 USB mouse

Cabling 37

Configuration and utilities

In this section

Server blade deployment tools................................................................................................................. 38

Configuration tools................................................................................................................................. 45

Management tools.................................................................................................................................. 48

Networking tools.................................................................................................................................... 53

Diagnostic tools ..................................................................................................................................... 54

Remote support and analysis tools............................................................................................................ 55

Keeping the system current...................................................................................................................... 56

Server blade deployment tools

Software drivers and additional components

HP offers the following additional software components for server blades:

• Health and Wellness driver and IML viewer

• iLO 2 Advanced Management interface driver

• Rack infrastructure interface service

For Microsoft® Windows® OS users, these items are included in the ProLiant Support Pack for Microsoft® Windows®, available from the HP website (http://h18002.www1.hp.com/support/files/server/us/index.html

Linux OS users can download these components from the HP website (http://www.hp.com/products/servers/linux

For information on how to use these components with a Linux OS, refer to the HP website (http://h18000.www1.hp.com/products/servers/linux/documentation.html

ProLiant p-Class Advanced management

iLO 2 Advanced is a standard component of ProLiant p-Class server blades that provides server health and remote server blade manageability. Its features are accessed from a network client device using a supported web browser. In addition to other features, iLO 2 Advanced provides keyboard, mouse, and video (text and graphics) capability for a server blade, regardless of the state of the host OS or host server blade.

iLO 2 includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes iLO 2 independent of the host server blade and its OS. iLO 2 provides remote access to any authorized network client, sends alerts, and provides other server blade management functions.

Using a supported web browser, you can:

• Remotely access the console of the host server blade, including all text mode and graphics mode

screens with full keyboard and mouse controls.

• Remotely power up, power down, or reboot the host server blade.

Configuration and utilities 38

Remotely boot a host server blade to a virtual diskette image to perform a ROM upgrade or install

•

an OS.

• Send alerts from iLO 2 Advanced regardless of the state of the host server blade.

• Access advanced troubleshooting features provided by iLO 2 Advanced.

• Launch a web browser, use SNMP alerting, and diagnose the server blade with HP SIM.

• Configure static IP bay settings for the dedicated iLO 2 management NICs on each server blade in

an enclosure for faster deployment.

The server blade must be properly cabled for iLO 2 connectivity. Connect to the server blade with one of the following methods:

• Through an existing network (in the rack)—This method requires you to install the server blade in its

enclosure and assign it an IP address manually or using DHCP.

• Through the server blade I/O port

• In the rack—This method requires you to connect the local I/O cable to the I/O port and a client

PC. Using the static IP address listed on the I/O cable label and the initial access information on the front of the server blade, you can access the server blade with the iLO 2 Advanced Remote Console.

• Out of the rack, with the diagnostic station—This method requires you to power the server blade

with the optional diagnostic station and connect to an external computer using the static IP address and the local I/O cable. For cabling instructions, refer to the documentation that ships with the diagnostic station or to the Documentation CD.

• Through the server blade rear panel connectors (out of the rack, with the diagnostic station)—This

method enables you to configure a server blade out of the rack by powering the server blade with the diagnostic station and connecting to an existing network through a hub. The IP address is assigned by a DHCP server on a network.

The p-Class tab enables you to control specific settings for the HP BladeSystem. iLO 2 also provides webbased status for the HP BladeSystem configuration.

For detailed information about iLO 2 Advanced, refer to the HP Integrated Lights-Out User Guide on the HP website (http://www.hp.com/servers/lights-out

Network-based PXE deployment

PXE is a component of the Intel® WfM specification. The PXE model enables server blades to load and execute an NBP from a PXE server and to execute a pre-configured image. The image can be an OS image created by software utilities or a boot diskette image. This feature enables a user to configure a

Deployment overview

server blade and install an OS over a network.

When a PXE-enabled client boots, it obtains an IP address from a DHCP server. The client obtains the name of the NBP from the appropriate boot server. Then, the client uses TFTP to download the NBP from the boot server and executes the image.

For each server blade being deployed, the PXE server must be connected to the NIC designated for PXE. The server blade defaults PXE functions to NIC 1, but any of the two NC series NICs can be designated for PXE in RBSU. For NIC connector locations on RJ-45 patch panels and interconnect switches, refer to the documentation included with the server blade.

NOTE: Actual NIC numeration depends on several factors, including the OS installed on the server blade.

To deploy an OS to multiple server blades, install a PXE deployment server on a network.

Configuration and utilities 39

Deployment infrastructure

To establish a network-based PXE deployment infrastructure, provide the following software and minimum hardware:

• Client PC (administrative workstation)

• AMD Athlon™ XP processor (700 MHz or greater recommended), AMD Athlon™ 64 processor,

or Intel® Pentium® III or higher processor (700 MHz or greater recommended)

• 128 MB of RAM

• Microsoft® Windows® 2000 Professional or Microsoft® Windows® XP OS

• Microsoft® Internet Explorer 5.5 or above with 128-bit encryption

• Ethernet NIC with 10/100 RJ-45 connector

• TCP/IP networking and an IP address compatible with one of the following: the iLO 2 Diagnostic

Port IP address or an assigned DHCP or static IP address

• CD-ROM drive and/or diskette drive

• Any of the following Java™ Runtime Environment versions:

1.3.1_02

1.3.1_07

1.3.1_08

1.4.1 for Windows® users only

1.4.2 for Linux users only Access the Java™ Runtime Environment versions at the HP website

(http://java.sun.com/products/archive/index.html

• DHCP server (IP address assignment)

• AMD Athlon™ XP processor (700 MHz or greater recommended), AMD Athlon™ 64 processor,

or Pentium® or Pentium® II 200-MHz or faster processor

• 64 MB of RAM

• 64 MB of free hard drive space

• 10-Mb/s network adapter

• PXE deployment server (storing boot images)

• AMD Athlon™ XP processor (700 MHz or greater recommended), AMD Athlon™ 64 processor,

or Intel® Pentium® III or higher processor (500 MHz recommended)

• 256 MB of RAM

• 10-Mb/s network adapter

• CD-ROM drive

• NFS repository server (only required for Red Hat Linux deployment)

• Red Hat Linux 7.2 OS installed

• Network connection

• CD-ROM drive

• NFS installed

• 1.5 GB of available disk space

• Windows® repository server (only required for Windows® deployment)

• Windows® 2000 or Windows® 2003 OS installed

• Network connection

• CD-ROM drive

Configuration and utilities 40

1.5 GB of available disk space

•

• TCP/IP networking and an IP address compatible with one of the following: the iLO 2 Diagnostic

Port IP address or an assigned DHCP or static IP address

• CD-ROM drive and/or diskette drive

• Any of the following Java™ Runtime Environment versions:

1.3.1_02

1.3.1_07

1.3.1_08

1.4.1 for Windows® users only

1.4.2 for Linux users only Access the Java™ Runtime Environment versions at the HP website

(http://java.sun.com/products/archive/index.html

• Network server with an OS installed

Static IP bay configuration

Static IP bay configuration, implemented using the new Static IP Bay Settings on the BL p-Class tab, eases the initial deployment of an entire enclosure or the subsequent deployment of blades within an existing enclosure. While the preferred method for assigning IP addresses the iLO 2 to each blade is through DHCP and DNS, these protocols are not always available on non-production networks.

Static IP bay configuration automates the first step of BL p-Class blade deployment by enabling the iLO 2 management processor in each blade slot to obtain a predefined IP address without relying on DHCP. iLO 2 is immediately accessible for server deployment using Virtual Media and other remote administration functions.

Static IP bay configuration uses the Static IP Bay Configuration addressing method which enables you to assign IP addresses to each iLO based on slot location in the respective server enclosure. By providing a set of IP addresses in the enclosure, you gain the advantages of a static IP bay configuration, without requiring each individual iLO 2 to be configured locally.

Using iLO 2 static IP bay configuration:

• Helps avoid the costs of a DHCP infrastructure to support the blade environment

• Provides easier setup with automatic iLO 2 address generation for all or a few selected bays

For detailed information about iLO configurations, refer to the HP Integrated Lights-Out User Guide on the Documentation CD or to the HP website (http://www.hp.com/servers/lights-out

Deployment methods

Four primary deployment methods are supported:

IMPORTANT: To deploy a server blade without the RDP, create a bootable diskette or image of a

bootable diskette.

• PXE deployment (on page 42)

• CD-ROM deployment (on page 42)

• Diskette image deployment (on page 43)

• SAN configuration (on page 44)

Configuration and utilities 41

PXE deployment

PXE enables server blades to load an image over the network from a PXE server, and then execute it in memory. The first NIC on the server blade is the default PXE boot NIC, but any of the other NC series NICs can be configured to boot PXE. For more information, refer to "Network-based PXE deployment (on page 39)."

NOTE: Actual NIC numeration depends on several factors, including the OS installed on the server blade.

HP recommends using one of the following methods for PXE deployment:

• HP ProLiant Essentials RDP ("HP ProLiant Essentials Rapid Deployment Pack" on page 48, "HP

ProLiant Essentials Rapid Deployment Pack" on page 42)

• SmartStart Scripting Toolkit (on page 42)

A number of third-party PXE deployment tools are available for Windows® and Linux. For additional information, refer to the HP website (ftp://ftp.compaq.com/pub/products/servers/management/pxe_wp.pdf

HP ProLiant Essentials Rapid Deployment Pack

NOTE: To deploy server blades in an existing server blade enclosure, always use the most recent version of

RDP available at the HP website (http://www.hp.com/servers/rdp

The RDP software is the preferred method for rapid, high-volume server deployments. The RDP software integrates two powerful products: Altiris Deployment Solution and the HP ProLiant Integration Module.

The intuitive graphical user interface of the Altiris Deployment Solution console provides simplified pointand-click and drag-and-drop operations that enable you to deploy target servers, including server blades, remotely. It enables you to perform imaging or scripting functions and maintain software images.

For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp

SmartStart Scripting Toolkit

The SmartStart Scripting Toolkit is a server deployment product that delivers an unattended automated installation for high-volume server deployments. The SmartStart Scripting Toolkit is designed to support ProLiant BL, ML, and DL servers. The toolkit includes a modular set of utilities and important documentation that describes how to apply these new tools to build an automated server deployment process.

Using SmartStart technology, the Scripting Toolkit provides a flexible way to create standard server configuration scripts. These scripts are used to automate many of the manual steps in the server configuration process. This automated server configuration process cuts time from each server deployed, making it possible to scale server deployments to high volumes in a rapid manner.

For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/servers/sstoolkit

CD-ROM deployment

CD-ROM deployment involves using a bootable CD that executes script to configure the hardware and install the OS. After the OS is configured, the server blade can access the network to locate the scripts and files necessary for deployment.

Before beginning the deployment process, connect the server blade to the network with one of the following methods:

• Through an existing network (in the rack)—For this method, install the server blade in its enclosure

and assign it an IP address (manually or with DHCP).

Configuration and utilities 42

Through an existing network (out of the rack, with the diagnostic station)—For this method, power

•

the server blade with the diagnostic station and connect to an existing network through a hub. The DHCP server on the network assigns the IP address.

Other methods for connecting to the server blade are available, but they do not provide the required network access for deployment. For more information, refer to "ProLiant p-Class Advanced management (on page 38)."

NOTE: For more information about hardware and cabling configurations, refer to the documents that ship

with the server blade enclosure or diagnostic station.

Two methods are available for CD-ROM deployment:

• iLO virtual CD-ROM (on page 43)

• USB CD-ROM (on page 43)

iLO virtual CD-ROM

To deploy with a boot CD:

1. Do one of the following:

• Insert the boot CD into the client PC that is using the iLO 2 Remote Console.

• Use iLO 2 to create an image file of the boot CD.

• Copy the image of the boot CD to a location on the network or the client PC hard drive.

2. Remotely access the server blade through iLO 2. Refer to "ProLiant p-Class Advanced management

(on page 38)."

3. Click the Virtual Devices tab.

4. Select Virtual Media.

5. Use the Virtual Media applet to select the local CD or image file and connect the Virtual CD to the

server blade.

6. Use the iLO 2 Virtual Power Button feature to reboot the server blade.

7. After the server blade boots, follow the normal network installation procedure for the OS.

USB CD-ROM

This method uses SmartStart to facilitate loading the OS. However, SmartStart also allows for manual loading of the OS and drivers.

To deploy with a boot CD:

1. Use the local I/O cable to connect a USB CD-ROM drive to the server blade. Refer to "Connecting

locally to a server blade with video and USB devices (on page 35)."

2. Insert the boot CD into the USB CD-ROM drive.

3. Reboot the server blade.

4. After the server blade boots, follow the normal installation procedure for an OS.

Diskette image deployment

To deploy with a diskette image, the user creates a DOS-based network-enabled boot diskette that executes a script that configures the hardware and installs the OS. The diskette enables the server blade to access the required deployment scripts and files on the network.

This method implies a deployment infrastructure that may include an administrator workstation, PXE server, Microsoft® Windows® file share, or a Linux file share. For more information, refer to "Deployment infrastructure (on page 40)."

Configuration and utilities 43

Before beginning the deployment process, connect the server blade to the network with one of the following methods:

• Through an existing network (in the rack)—For this method, install the server blade in its enclosure

and assign it an IP address (manually or with DHCP).

• Through an existing network (out of the rack, with the diagnostic station)—For this method, power

the server blade with the diagnostic station and connect to an existing network through a hub. The DHCP server on the network assigns the IP address.

NOTE: For more information about hardware and cabling configurations, refer to the documents that ship

with the server blade enclosure or diagnostic station.

Two methods are available for diskette image deployment:

• iLO virtual floppy (on page 44)

• PXE ("PXE deployment" on page 42)

Creating a boot diskette

The SmartStart Scripting Toolkit provides the tools and information for creating a boot diskette. For details, refer to the SmartStart Scripting Toolkit User Guide and download the latest version of the software from the HP website (http://www.hp.com/servers/sstoolkit

As an alternative method, configure the hardware manually with RBSU and the iLO 2 remote console. With this method, the disk is more generic and integrates with an existing network OS installation process. For more information, refer to "ProLiant p-Class Advanced management (on page 38)."

To operate properly, the server blade must have a supported OS. For the latest information on a supported OS, refer to the HP website (http://www.hp.com/go/supportos

iLO virtual floppy

To deploy with a boot diskette:

1. Do one of the following:

• Insert the boot diskette into the client PC that is using the iLO 2 Remote Console.

• Use iLO 2 to create an image file of the boot diskette.

• Copy the image of the boot diskette to a location on the network or the client PC hard drive.

2. Remotely access the server blade through iLO 2. Refer to "ProLiant p-Class Advanced management

(on page 38)."

3. Click the Virtual Devices tab.

4. Select Virtual Media.

5. Use the Virtual Media applet to select the local diskette or image file and connect the Virtual CD to

the server blade.

6. Use the iLO 2 Virtual Power Button feature to reboot the server blade.

7. After the server blade boots, follow the normal network installation procedure for the OS.

SAN configuration

The server blade provides FC support for SAN implementations. This solution uses an optional FCA that offers redundant SAN connectivity and optimization for HP StorageWorks products. The server blade is

Configuration and utilities 44

also compatible with certain third-party SAN products. For more information, refer to the documentation that ships with the FCA option.

For optimal SAN connectivity, observe the following guidelines:

• The FCA option is installed correctly in the server blade. Refer to the documentation that ships with

the FCA option.

• An FC-compatible interconnect is installed in the enclosure. Refer to the documentation that ships

with the interconnect option.

• The server blade enclosure management module firmware is up-to-date. Refer to the HP Business

Support Center website (http://www.hp.com/support

• The server blade is cabled properly to a supported SAN.

• SAN storage drivers are loaded. Refer to supporting white papers and the HP website

(http://www.hp.com/servers/rdp

For SAN configuration information for the server blade, refer to the HP StorageWorks SAN Design Reference Guide on the HP website (http://h18000.www1.hp.com/products/storageworks/san/documentation.html

Configuration tools

SmartStart software

SmartStart is a collection of software that optimizes single-server setup, providing a simple and consistent way to deploy server configuration. SmartStart has been tested on many ProLiant server products, resulting in proven, reliable configurations.

SmartStart assists the deployment process by performing a wide range of configuration activities, including:

• Configuring hardware using embedded configuration utilities, such as RBSU and ORCA

• Preparing the system for installing "off-the-shelf" versions of leading operating system software

• Installing optimized server drivers, management agents, and utilities automatically with every

assisted installation

• Testing server hardware using the Insight Diagnostics Utility ("HP Insight Diagnostics" on page 54)

• Installing software drivers directly from the CD. With systems that have internet connection, the

SmartStart Autorun Menu provides access to a complete list of ProLiant system software.

• Enabling access to the Array Configuration Utility (on page 47), Array Diagnostic Utility, and Erase

Utility (on page 49)

SmartStart is included in the HP ProLiant Essentials Foundation Pack. For more information about SmartStart software, refer to the HP ProLiant Essentials Foundation Pack or the HP website

SmartStart Scripting Toolkit

(http://www.hp.com/servers/smartstart

Configuration and utilities 45

For more information, and to download the SmartStart Scripting Toolkit, refer to the HP website (http://www.hp.com/servers/sstoolkit

HP ROM-Based Setup Utility

RBSU, an embedded configuration utility, performs a wide range of configuration activities that may include:

• Configuring system devices and installed options

• Displaying system information

• Selecting the primary boot controller

• Configuring memory options

• Language selection

For more information on RBSU, refer to the HP ROM-Based Setup Utility User Guide on the Documentation

Using RBSU

CD or the HP website (http://www.hp.com/servers/smartstart).

The first time you power up the server blade, the system prompts you to enter RBSU and select a language. Default configuration settings are made at this time and can be changed later. Most of the features in RBSU are not required to set up the server blade.

To navigate RBSU, use the following keys:

• To access RBSU, press the F9 key during power up when prompted in the upper right corner of the

screen.

• To navigate the menu system, use the arrow keys.

• To make selections, press the Enter key.

IMPORTANT: RBSU automatically saves settings when you press the Enter key. The utility does not prompt

you for confirmation of settings before you exit the utility. To change a selected setting, you must select a different setting and press the Enter key.

Auto-configuration process

The auto-configuration process automatically runs when you boot the server for the first time. During the power-up sequence, the system ROM automatically configures the entire system without needing any intervention. During this process, the ORCA utility, in most cases, automatically configures the array to a default setting based on the number of drives connected to the server.

NOTE: The server may not support all the following examples.

NOTE: If the boot drive is not empty or has been written to in the past, ORCA does not automatically

configure the array. You must run ORCA to configure the array settings.

Drives installed Drives used RAID level

1 1 RAID 0 2 2 RAID 1 3, 4, 5, or 6 3, 4, 5, or 6 RAID 5 More than 6 0 None

To change any ORCA default settings and override the auto-configuration process, press the F8 key when prompted.

Configuration and utilities 46

By default, the auto-configuration process configures the system for the English language. To change any default settings in the auto-configuration process (such as the settings for language, operating system, and primary boot controller), execute RBSU by pressing the F9 key when prompted. After the settings are selected, exit RBSU and allow the server to reboot automatically.

For more information, refer to the HP ROM-Based Setup Utility User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart

Boot options

After the auto-configuration process completes, or after the server reboots upon exit from RBSU, the POST sequence runs, and then the boot option screen is displayed. This screen is visible for several seconds before the system attempts to boot from a diskette, CD, or hard drive. During this time, the menu on the screen allows you to install an operating system or make changes to the server configuration in RBSU.

BIOS Serial Console

BIOS Serial Console allows you to configure the serial port to view POST error messages and run RBSU remotely through a serial connection to the server COM port. The server that you are remotely configuring does not require a keyboard and mouse.

For more information about BIOS Serial Console, refer to the BIOS Serial Console User Guide on the Documentation CD or the HP website (http://www.hp.com/servers/smartstart

Array Configuration Utility

ACU is a browser-based utility with the following features:

• Runs as a local application or remote service

• Supports online array capacity expansion, logical drive extension, assignment of online spares, and

RAID or stripe size migration

• Suggests the optimum configuration for an unconfigured system

• Provides different operating modes, enabling faster configuration or greater control over the

configuration options

• Remains available any time that the server is on

• Displays on-screen tips for individual steps of a configuration procedure

For optimum performance, the minimum display settings are 800 × 600 resolution and 256 colors. Servers running Microsoft® operating systems require Internet Explorer 5.5 (with Service Pack 1) or later. For Linux servers, refer to the README.TXT file for additional browser and support information.

For more information, refer to the Configuring Arrays on HP Smart Array Controllers Reference Guide on the Documentation CD or the HP website (http://www.hp.com

Option ROM Configuration for Arrays

Before installing an operating system, you can use the ORCA utility to create the first logical drive, assign RAID levels, and establish online spare configurations.

The utility also provides support for the following functions:

• Reconfiguring one or more logical drives

• Viewing the current logical drive configuration

• Deleting a logical drive configuration

• Setting the controller to be the boot controller

If you do not use the utility, ORCA will default to the standard configuration.

Configuration and utilities 47

For more information regarding array controller configuration, refer to the controller user guide. For more information regarding the default configurations that ORCA uses, refer to the HP ROM-Based

Setup Utility User Guide on the Documentation CD.

HP ProLiant Essentials Rapid Deployment Pack

For more information about the RDP, refer to the HP ProLiant Essentials Rapid Deployment Pack CD or refer to the HP website (http://www.hp.com/servers/rdp

Re-entering the server serial number and product ID

After you replace the system board, you must re-enter the server serial number and the product ID.

1. During the server startup sequence, press the F9 key to access RBSU.

2. Select the System Options menu.

3. Select Serial Number. The following warning is displayed:

WARNING! WARNING! WARNING! The serial number is loaded into the system during the manufacturing process and should NOT be modified. This option should only be used by qualified service personnel. This value should always match the serial number sticker located on the chassis.

4. Press the Enter key to clear the warning.

5. Enter the serial number and press the Enter key.

6. Select Product ID.

7. Enter the product ID and press the Enter key.

8. Press the Esc key to close the menu.

9. Press the Esc key to exit RBSU.

10. Press the F10 key to confirm exiting RBSU. The server will automatically reboot.

Management tools

Automatic Server Recovery

ASR is a feature that causes the system to restart when a catastrophic operating system error occurs, such as a blue screen, ABEND, or panic. A system fail-safe timer, the ASR timer, starts when the System Management driver, also known as the Health Driver, is loaded. When the operating system is functioning properly, the system periodically resets the timer. However, when the operating system fails, the timer expires and restarts the server.

ASR increases server availability by restarting the server within a specified time after a system hang or shutdown. At the same time, the HP SIM console notifies you by sending a message to a designated pager number that ASR has restarted the system. You can disable ASR from the HP SIM console or through RBSU.

Configuration and utilities 48

ROMPaq utility

Flash ROM enables you to upgrade the firmware (BIOS) with system or option ROMPaq utilities. To upgrade the BIOS, insert a ROMPaq diskette into the diskette drive and boot the system.

The ROMPaq utility checks the system and provides a choice (if more than one exists) of available ROM revisions. This procedure is the same for both system and option ROMPaq utilities.

For more information about the ROMPaq utility, refer to the HP website (http://www.hp.com/servers/manage

Integrated Lights-Out 2 technology

The iLO 2 subsystem is a standard component of selected ProLiant servers that provides server health and remote server manageability. The iLO 2 subsystem includes an intelligent microprocessor, secure memory, and a dedicated network interface. This design makes iLO 2 independent of the host server and its operating system. The iLO 2 subsystem provides remote access to any authorized network client, sends alerts, and provides other server management functions.

Using iLO 2, you can:

• Remotely power up, power down, or reboot the host server.

• Send alerts from iLO 2 regardless of the state of the host server.

• Access advanced troubleshooting features through the iLO 2 interface.

• Diagnose iLO 2 using HP SIM through a web browser and SNMP alerting.

For more information about iLO 2 features, refer to the iLO 2 documentation on the Documentation CD or on the HP website (http://www.hp.com/servers/lights-out

HP ProLiant Essentials Integrated Lights-Out Select Pack

The iLO Select Pack allows administrators to enable full Lights-Out functionality for selected HP ProLiant server blade environments.

iLO Select Pack complements iLO 2 Standard Blade Edition by enhancing the Lights-Out capabilities of HP ProLiant p-Class and c-Class server blade with additional virtual media, security, and power management features. The iLO Select Pack also provides these additional Lights-Out capabilities on ProLiant ML/DL 300 and 500 Series servers that support iLO 2 without a graphic remote console.

iLO Select Pack functionality is activated with a simple license key, found on the back cover, through a web-based GUI or CLI. The Lights-Out Configuration Utility can script license key activation on multiple iLO 2 processors.

For more information about iLO 2 features, see the iLO 2 documentation on the Documentation CD or on the HP website (http://www.hp.com/servers/lights-out

Erase Utility

CAUTION: Perform a backup before running the System Erase Utility. The utility sets the system to its

original factory state, deletes the current hardware configuration information, including array setup and disk partitioning, and erases all connected hard drives completely. Refer to the instructions for using this utility.

Run the Erase Utility if you must erase the system for the following reasons:

• You want to install a new operating system on a server with an existing operating system.

• You encounter an error when completing the steps of a factory-installed operating system installation.

Configuration and utilities 49

The Erase Utility can be accessed from the Maintenance Utilities menu of the SmartStart CD ("SmartStart software" on page 45).

StorageWorks library and tape tools

HP StorageWorks L&TT provides functionality for firmware downloads, verification of device operation, maintenance procedures, failure analysis, corrective service actions, and some utility functions. It also provides seamless integration with HP hardware support by generating and emailing support tickets that deliver a snapshot of the storage system.

For more information, and to download the utility, refer to the StorageWorks L&TT website (http://h18006.www1.hp.com/products/storageworks/ltt

HP Systems Insight Manager

HP SIM is a web-based application that allows system administrators to accomplish normal administrative tasks from any remote location, using a web browser. HP SIM provides device management capabilities that consolidate and integrate management data from HP and third-party devices.

IMPORTANT: You must install and use HP SIM to benefit from the Pre-Failure Warranty for processors,

SAS and SCSI hard drives, and memory modules.

For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP SIM website (http://www.hp.com/go/hpsim

Management Agents

Management Agents provide the information to enable fault, performance, and configuration management. The agents allow easy manageability of the server through HP SIM software, and thirdparty SNMP management platforms. Management Agents are installed with every SmartStart assisted installation or can be installed through the HP PSP. The Systems Management homepage provides status and direct access to in-depth subsystem information by accessing data reported through the Management Agents. For additional information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack or the HP website (http://www.hp.com/servers/manage

HP ProLiant Essentials Virtualization Management Software

The ProLiant Essentials Virtual Machine Management Pack and ProLiant Essentials Server Migration Pack plug-ins extend HP Systems Insight Manager capabilities to manage virtual machines.

The Virtual Machine Management Pack provides the following functionality:

• Central management and control of VMware® and Microsoft® virtual machines with physical host to

virtual machine association

• Easy identification of VMs or host servers reaching high CPU, memory, or disk utilization levels

• Highly flexible move capabilities that enable live moves and moves to dissimilar host resources

• Back up, template, and alternate host capabilities that enable restoration of VMs on any available

host

The Server Migration Pack automates the manual processes required for migrating servers between physical or virtual platforms (P2V, V2P, and V2V), enabling easy migration to appropriate physical or virtual platforms that meet performance and capacity requirements.

For more information about virtualization management software, see the HP website (http://www.hp.com/go/vmmanage

Configuration and utilities 50

HP ProLiant Essentials Server Migration Pack - Physical to ProLiant Edition

The HP ProLiant Essentials Server Migration Pack – Physical to ProLiant Edition (SMP – P2P) software enables administrators to upgrade or replace an existing server. SMP – P2P is an automated, accurate, and affordable tool that migrates existing servers and their content to the latest server technologies.

SMP – P2P automates the migration of the operating system, applications, and data from one server to another without errors, eliminating the need for manual redeployment of these elements on the new server. During the migration process, the software automatically removes old drivers and loads new drivers on the destination server. The wizard-based user interface simplifies migration and requires no additional training.

For more information about the SMP – P2P, see the HP website (http://www.hp.com/go/p2p

HP ProLiant Essentials Performance Management Pack

HP ProLiant Essentials Performance Management Pack (PMP) is an integrated performance management solution that detects and analyzes hardware bottlenecks on HP ProLiant servers, select HP Integrity servers and MSA500/MSA1000/MSA1500 shared storage devices.

PMP provides the tools you need to receive proactive notification of building bottlenecks, and debug existing performance issues. PMP is automatically installed with HP Systems Insight Manager (HP SIM) and is integrated with HP SIM. No software installation on the monitored servers is required, other than the Insight Management Agents. PMP analyzes performance information to determine if there is a building or existing restriction. You can display this information interactively, log the information to a database for later analysis or reporting, and set up proactive notification using the HP Systems Insight Manager notification mechanism.

For more information on HP ProLiant Essentials Performance Management Pack, see the documentation available on the HP website (http://www.hp.com/products/pmp

HP ProLiant Essentials Vulnerability and Patch Management Pack

The HP ProLiant Essentials Vulnerability and Patch Management Pack software extends the functionality of HP Systems Insight Manager (HP SIM) to provide vulnerability and patch management for target systems.

The Vulnerability and Patch Management Pack is an all-in-one vulnerability assessment and patch management tool. It enables you to gain the upper hand in the war against hackers, worms, and Trojan software that exploit software security vulnerabilities by:

• Enhancing system lifecycle management by incorporating vulnerability assessment and patching as

integral parts of the system management process.

• Accelerating resolution of vulnerabilities by reducing the research time to understand the criticality of

the vulnerability and the expected behavior for patches and fixes.

• Reducing the risk of security threats by automating the acquisition, scheduling the deployment, and

ensuring that the patches remain in place continuously enforcing the persistence (desired state) of patches.

The Vulnerability and Patch Management Pack and HP SIM can be installed on a single server (referred to as a shared configuration) or on a separate server (referred to as a distributed configuration).

The Vulnerability and Patch Management Pack is included on the Insight Control Data Center Edition DVD. For more information, see the HP ProLiant Essentials Vulnerability and Patch Management Pack User Guide, or the HP website (http://www.hp.com

Configuration and utilities 51

HP ProLiant Essentials Workload Management Pack

The ProLiant Essentials Workload Management Pack is a software solution that controls and dynamically allocates system resources enabling administrators to consolidate applications and optimize performance on Microsoft® Windows ® 2000 server platforms.

The WMP can limit the amount of resources available for processes and add resources on demand whenever needed. Administrators can configure the dynamic rules engine of the Resource Partitioning Manager to monitor workload factors such as system utilization and time of day, and then automatically add partitions and deliver on-demand resources to applications.

For more information, see the HP website (http://h18004.www1.hp.com/products/servers/proliantessentials/wmp

HP BladeSystem Essentials Insight Control Data Center Edition

HP BladeSystem Essentials Insight Control Data Center Edition is an integrated suite of software that simplifies the management of HP BladeSystem infrastructures. Using a wizard-based installer, Insight Control Data Center Edition installs and configures HP Systems Insight Manager (HP SIM) and HP ProLiant Essentials management software rapidly and consistently, reducing manual procedures and enabling a faster deployment of production HP server blades.

The software installed by Insight Control Data Center Edition delivers core management functionality for HP BladeSystem lifecycles, including hardware resource deployment, health monitoring, performance monitoring, vulnerability scanning, and patch management. Insight Control Data Center Edition is delivered as a standard feature of HP BladeSystem c-Class enclosures and is available as a software option for HP BladeSystem p-Class environments.

For more information about Insight Control Data Center Edition, see the HP website (http://www.hp.com

HP Control Tower

HP Control Tower is an all-in-one software package that provides management and deployment for HP BladeSystem and its ProLiant BL p-Class server blades.

Built on Linux, it delivers an easy-to-use interface tailored to blades and optimized for Linux users. HP Control Tower enables operating system deployment using both standard installation and image-based technologies.

For more information about HP Control Tower, see the HP website (http://www.hp.com/go/controltower

Redundant ROM support

The server enables you to upgrade or configure the ROM safely with redundant ROM support. The server has a 4-MB ROM that acts as two, separate 2-MB ROMs. In the standard implementation, one side of the ROM contains the current ROM program version, while the other side of the ROM contains a backup version.

NOTE: The server ships with the same version programmed on each side of the ROM.

Safety and security benefits

When you flash the system ROM, ROMPaq writes over the backup ROM and saves the current ROM as a backup, enabling you to switch easily to the alternate ROM version if the new ROM becomes corrupted

Configuration and utilities 52

for any reason. This feature protects the existing ROM version, even if you experience a power failure while flashing the ROM.

USB support

HP provides both standard USB support and legacy USB support. Standard support is provided by the OS through the appropriate USB device drivers. Before the OS loads, HP provides support for USB devices through legacy USB support, which is enabled by default in the system ROM. HP hardware supports USB version 1.1 or 2.0, depending on the version of the hardware.

Legacy USB support provides USB functionality in environments where USB support is normally not available. Specifically, HP provides legacy USB functionality for:

• POST

• RBSU

• Diagnostics

• DOS

• Operating environments which do not provide native USB support

For more information on ProLiant USB support, refer to the HP website (http://h18004.www1.hp.com/products/servers/platforms/usb-support.html

Internal USB functionality

An internal USB connector is available for use with security key devices and USB drive keys. This solution provides for use of a permanent USB key installed in the internal connector, avoiding issues of clearance on the front of the rack and physical access to secure data.

For additional security, external USB functionality can be disabled through RBSU. Disabling external USB support in RBSU disables the USB connectors on the local I/O cable. Internal USB functionality is unaffected.

Networking tools

HP ProLiant Essentials Intelligent Networking Pack

ProLiant Essentials Intelligent Networking Pack provides advanced capabilities that enable server blades to adapt proactively to networking infrastructure problems and to improve server blade availability and network performance. INP is integrated with HP SIM ("HP Systems Insight Manager" on page 50), SmartStart ("SmartStart software" on page 45), and Management Agents (on page 50). To enable INP, install the required license available from the HP website (http://www.hp.com/go/inp

HP ProLiant Essentials RDMA Pack for Multifunction Gigabit server adapters

The HP ProLiant Essentials RDMA Pack enables the RDMA feature on a ProLiant server blade or a Multifunction server adapter. RDMA is a communications protocol for the direct transmission of data from the memory of one computer to the memory of another computer on the same network. RDMA places minimal demands on the host processor and provides a high-speed, low-latency connection between server blades. RDMA has port-based licenses.

For more information, see the HP website (http://www.hp.com/go/rdma

Configuration and utilities 53

HP ProLiant Essentials Accelerated iSCSI Pack for Embedded Multifunction Gigabit server adapters

The HP ProLiant Essentials Accelerated iSCSI Pack enables the embedded Multifunction adapter on a ProLiant server blade to use accelerated iSCSI over IP networks. iSCSI enables blocking-level storage data to be transported over widely used IP networks, providing access to the storage network from anywhere in the enterprise. Additionally, the software offloads the iSCSI function to the adapter instead of taxing the server blade processor.

For more information, see the HP website (http://www.hp.com/go/iscsi

Diagnostic tools

HP Insight Diagnostics

HP Insight Diagnostics is a proactive server blade management tool, available in both offline and online versions, that provides diagnostics and troubleshooting capabilities to assist IT administrators who verify server blade installations, troubleshoot problems, and perform repair validation.

HP Insight Diagnostics Offline Edition performs various in-depth system and component testing while the OS is not running. To run this utility, launch the SmartStart CD.

HP Insight Diagnostics Online Edition is a web-based application that captures system configuration and other related data needed for effective server blade management. Available in Microsoft® Windows® and Linux versions, the utility helps to ensure proper system operation.

For more information or to download the utility, refer to the HP website

Survey Utility

(http://www.hp.com/servers/diags

Survey Utility, a feature within HP Insight Diagnostics (on page 54), gathers critical hardware and software information on ProLiant server blades.

This utility supports operating systems that may not be supported by the server blade. For operating systems supported by the server blade, refer to the HP website (http://www.hp.com/go/supportos

If a significant change occurs between data-gathering intervals, the Survey Utility marks the previous information and overwrites the Survey text files to reflect the latest changes in the configuration.

Survey Utility is installed with every SmartStart-assisted installation or can be installed through the HP PSP ("ProLiant Support Packs" on page 56).

NOTE: The current version of SmartStart provides the memory spare part numbers for the server blade. To

download the latest version, see the HP website (http://www.hp.com/go/ssdownloads

Integrated Management Log

The IML records hundreds of events and stores them in an easy-to-view form. The IML timestamps each event with 1-minute granularity.

You can view recorded events in the IML in several ways, including the following:

• From within HP SIM ("HP Systems Insight Manager" on page 50)

• From within Survey Utility (on page 54)

• From within operating system-specific IML viewers

Configuration and utilities 54

For NetWare: IML Viewer

•

• For Windows®: IML Viewer

• For Linux: IML Viewer Application

• From within the iLO 2 user interface

• From within HP Insight Diagnostics (on page 54)

For more information, refer to the Management CD in the HP ProLiant Essentials Foundation Pack.

Array Diagnostic Utility

The HP Array Diagnostics Utility is a web-based application that creates a report of all HP storage controllers and disk drives. This report provides vital information to assist in identifying faults or conditions that may require attention. ADU can be accessed from the SmartStart CD ("SmartStart software" on page

45) or downloaded from the HP website (http://www.hp.com

Remote support and analysis tools

HP Instant Support Enterprise Edition

ISEE is a proactive remote monitoring and diagnostic tool to help manage your systems and devices, a feature of HP support. ISEE provides continuous hardware event monitoring and automated notification to identify and prevent potential critical problems. Through remote diagnostic scripts and vital system configuration information collected about your systems, ISEE enables fast restoration of your systems. Install ISEE on your systems to help mitigate risk and prevent potential critical problems.

For more information on ISEE, refer to the HP website (http://www.hp.com/hps/hardware/hw_enterprise.html

To download HP ISEE, visit the HP website (http://www.hp.com/hps/hardware/hw_downloads.html

For installation information, refer to the HP ISEE Client Installation and Upgrade Guide (ftp://ftp.hp.com/pub/services/hardware/info/isee_client.pdf

Web-Based Enterprise Service

WEBES enables administrators to manage hardware events proactively, either locally or online. The service provides real-time multiple event analysis, crash analysis, and notification, locally through SMTP and remotely through ISEE for OpenVMS, Tru64, and Microsoft® Windows® operating system binary error logs.

For more information, refer to the HP website (http://h18000.www1.hp.com/support/svctools/

Open Services Event Manager

OSEM is a standalone tool that performs real-time reactive and proactive service event filtering, analysis, and notification. The tool gathers event data from SNMP traps or information provided over an HTTP interface and notifies an administrator or HP through SMTP and ISEE.

For more information, refer to the HP website (http://h18000.www1.hp.com/support/svctools/

Configuration and utilities 55

Keeping the system current

Drivers

The server includes new hardware that may not have driver support on all operating system installation media.

If you are installing a SmartStart-supported operating system, use the SmartStart software (on page 45) and its Assisted Path feature to install the operating system and latest driver support.

NOTE: If you are installing drivers from the SmartStart CD or the Software Maintenance CD, refer to the

SmartStart website (http://www.hp.com/servers/smartstart of SmartStart. For more information, refer to the documentation provided with the SmartStart CD.

If you do not use the SmartStart CD to install an operating system, drivers for some of the new hardware are required. These drivers, as well as other option drivers, ROM images, and value-add software can be downloaded from the HP website (http://www.hp.com/support

IMPORTANT: Always perform a backup before installing or updating device drivers.

Resource Paqs

) to be sure that you are using the latest version

Resource Paqs are operating system-specific packages of tools, utilities, and information for HP servers running certain Microsoft® or Novell operating systems. The Resource Paqs include utilities to monitor performance, software drivers, customer support information, and white papers on the latest server integration information. Refer to the Enterprise Partnerships website (http://h18000.www1.hp.com/partners system, and follow the link to the appropriate Resource Paq.

), select Microsoft or Novell, depending on the operating

ProLiant Support Packs

PSPs represent operating system-specific bundles of ProLiant optimized drivers, utilities, and management agents. Refer to the PSP website (http://h18000.www1.hp.com/products/servers/management/psp.html

Operating system version support

Refer to the operating system support matrix (http://www.hp.com/go/supportos).

System Online ROM flash component utility

The Online ROM Flash Component Utility enables system administrators to efficiently upgrade system or controller ROM images across a wide range of servers and array controllers. This tool has the following features:

• Works offline and online

• Supports Microsoft® Windows NT®, Windows® 2000, Windows Server™ 2003, Novell Netware,

and Linux operating systems

IMPORTANT: This utility supports operating systems that may not be supported by the server. For

operating systems supported by the server, refer to the HP website (http://www.hp.com/go/supportos

• Integrates with other software maintenance, deployment, and operating system tools

• Automatically checks for hardware, firmware, and operating system dependencies, and installs only

the correct ROM upgrades required by each target server

Configuration and utilities 56

To download the tool and for more information, refer to the HP website (http://h18000.www1.hp.com/support/files/index.html

Change control and proactive notification

HP offers Change Control and Proactive Notification to notify customers 30 to 60 days in advance of upcoming hardware and software changes on HP commercial products.

For more information, refer to the HP website (http://h18023.www1.hp.com/solutions/pcsolutions/pcn.html

Care Pack

HP Care Pack Services offer upgraded service levels to extend and expand standard product warranty with easy-to-buy, easy-to-use support packages that help you make the most of your server investments. Refer to the Care Pack website (http://www.hp.com/hps/carepack/servers/cp_proliant.html

Configuration and utilities 57

Troubleshooting

In this section

Troubleshooting resources ....................................................................................................................... 58

Pre-diagnostic steps ................................................................................................................................ 58

Service notifications................................................................................................................................ 61

Loose connections .................................................................................................................................. 61

Troubleshooting flowcharts ...................................................................................................................... 62

POST error messages and beep codes...................................................................................................... 73

Troubleshooting resources

NOTE: For common troubleshooting procedures, the term "server" is used to mean servers and server

blades.

The HP ProLiant Servers Troubleshooting Guide provides simple procedures for resolving common problems as well as a comprehensive course of action for fault isolation and identification, error message interpretation, issue resolution, and software maintenance.

To obtain the guide, refer to any of the following sources and then select the HP ProLiant Servers Troubleshooting Guide:

• The server-specific Documentation CD

• The Business Support Center on the HP website (http://www.hp.com/support). Navigate to the

server technical support page. Under self-help resources, select ProLiant Troubleshooting Guide.

• The Technical Documentation website (http://www.docs.hp.com). Select Enterprise Servers,

Workstations and Systems Hardware, and then the appropriate server.

Pre-diagnostic steps

WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary

information in the server documentation before removing, replacing, reseating, or modifying system components.

IMPORTANT: This guide provides information for multiple servers. Some information may not apply to the

server you are troubleshooting. Refer to the server documentation for information on procedures, hardware options, software tools, and operating systems supported by the server.

1. Review the important safety information (on page 59).

2. Gather symptom information (on page 60).

3. Prepare the server for diagnosis (on page 61).

4. Use the Start diagnosis flowchart (on page 62) to begin the diagnostic process.

Troubleshooting 58

Important safety information

Familiarize yourself with the safety information in the following sections before troubleshooting the server.

Important safety information

Before servicing this product, read the Important Safety Information document provided with the server.

Symbols on equipment

The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions.

This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.

This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the equipment,

do not plug telephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.

This symbol indicates that the component exceeds the recommended weight for one

9.43 kg

20.8 lb

individual to handle safely. WARNING: To reduce the risk of personal injury or damage to the equipment,

observe local occupational health and safety requirements and guidelines for manual material handling.

These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system.

Warnings and cautions

WARNING: Only authorized technicians trained by HP should attempt to repair this

equipment. All troubleshooting and repair procedures are detailed to allow only

Troubleshooting 59

subassembly/module-level repair. Because of the complexity of the individual boards and subassemblies, no one should attempt to make repairs at the component level or to make modifications to any printed wiring board. Improper repairs can create a safety hazard.

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure

that:

• The leveling feet are extended to the floor.

• The full weight of the rack rests on the leveling feet.

• The stabilizing feet are attached to the rack if it is a single-rack installation.

• The racks are coupled together in multiple-rack installations.

• Only one component is extended at a time. A rack may become unstable if more than

one component is extended for any reason.

WARNING: To reduce the risk of electric shock or damage to the equipment:

• Do not disable the power cord grounding plug. The grounding plug is an important safety feature.

• Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.

• Unplug the power cord from the power supply to disconnect power to the equipment.

• Do not route the power cord where it can be walked on or pinched by items placed

against it. Pay particular attention to the plug, electrical outlet, and the point where the cord extends from the server.

WARNING: To reduce the risk of personal injury or damage to the equipment:

9.43 kg

20.8 lb

• Observe local occupation health and safety requirements and guidelines for manual handling.

• Obtain adequate assistance to lift and stabilize the chassis during installation or removal.

• The server is unstable when not fastened to the rails.

• When mounting the server in a rack, remove the power supplies and any other

removable module to reduce the overall weight of the product.

CAUTION: To properly ventilate the system, you must provide at least 7.6 cm (3.0 in) of clearance at the

front and back of the server.

CAUTION: The server is designed to be electrically grounded (earthed). To ensure proper operation, plug

the AC power cord into a properly grounded AC outlet only.

Symptom information

Before troubleshooting a server problem, collect the following information:

• What events preceded the failure? After which steps does the problem occur?

• What has been changed since the time the server was working?

• Did you recently add or remove hardware or software? If so, did you remember to change the

appropriate settings in the server setup utility, if necessary?

• How long has the server exhibited problem symptoms?

• If the problem occurs randomly, what is the duration or frequency?

To answer these questions, the following information may be useful:

Troubleshooting 60

Run HP Insight Diagnostics (on page 54) and use the survey page to view the current configuration

•

or to compare it to previous configurations.

• Refer to your hardware and software records for information.

• Refer to server LEDs and their statuses.

Prepare the server for diagnosis

1. Be sure the server is in the proper operating environment with adequate power, air conditioning,

and humidity control. Refer to the server documentation for required environmental conditions.

2. Record any error messages displayed by the system.

3. Remove all diskettes and CDs from the media drives.

4. Power down the server and peripheral devices if you will be diagnosing the server offline. Always

perform an orderly shutdown, if possible. This means you must:

a. Exit any applications. b. Exit the operating system. c. Power down the server.

5. Disconnect any peripheral devices not required for testing (any devices not necessary to power up

the server). Do not disconnect the printer if you want to use it to print error messages.

6. Collect all tools and utilities, such as a Torx screwdriver, loopback adapters, ESD wrist strap, and

software utilities, necessary to troubleshoot the problem.

• You must have the appropriate Health Drivers and Management Agents installed on the server.

NOTE: To verify the server configuration, connect to the System Management homepage and select

Version Control Agent. The VCA gives you a list of names and versions of all installed HP drivers,

Management Agents, and utilities, and whether they are up to date.

• HP recommends you have access to the SmartStart CD for value-added software and drivers

required during the troubleshooting process.

• HP recommends you have access to the server documentation for server-specific information.

Service notifications

To view the latest service notifications, refer to the HP website (http://www.hp.com/go/bizsupport). Select the appropriate server model, and then click the Troubleshoot a Problem link on the product page.

Loose connections

Action:

• Be sure all power cords are securely connected.

• Be sure all cables are properly aligned and securely connected for all external and internal

components.

• Remove and check all data and power cables for damage. Be sure no cables have bent pins or

damaged connectors.

• If a fixed cable tray is available for the server, be sure the cords and cables connected to the server

are correctly routed through the tray.

• Be sure each device is properly seated.

• If a device has latches, be sure they are completely closed and locked.

Troubleshooting 61

Check any interlock or interconnect LEDs that may indicate a component is not connected properly.

•

• If problems continue to occur, remove and reinstall each device, checking the connectors and sockets

for bent pins or other damage.

Troubleshooting flowcharts

To effectively troubleshoot a problem, HP recommends that you start with the first flowchart in this section, "Start diagnosis flowchart (on page 62)," and follow the appropriate diagnostic path. If the other flowcharts do not provide a troubleshooting solution, follow the diagnostic steps in "General diagnosis flowchart (on page 63)." The General diagnosis flowchart is a generic troubleshooting process to be used when the problem is not server-specific or is not easily categorized into the other flowcharts.

The available flowcharts include:

• Start diagnosis flowchart (on page 62)

• General diagnosis flowchart (on page 63)

• Server blade power-on problems flowchart (on page 65)

• POST problems flowchart (on page 67)

• OS boot problems flowchart (on page 69)

• Server fault indications flowchart (on page 71)

Start diagnosis flowchart

Use the following flowchart to start the diagnostic process.

Item Refer to

1 "General diagnosis flowchart (on page 63)" 2

3 "POST problems flowchart (on page 67)" 4 "OS boot problems flowchart (on page 69)" 5 "Server fault indications flowchart (on page 71)"

"Power-on problems flowchart ("Server blade power-on problems

flowchart" on page 65)"

Troubleshooting 62

General diagnosis flowchart

The General diagnosis flowchart provides a generic approach to troubleshooting. If you are unsure of the problem, or if the other flowcharts do not fix the problem, use the following flowchart.

Item See

1 "Symptom information (on page 60)" 2 "Loose connections (on page 61)" 3 "Service notifications (on page 61)"

Troubleshooting 63

Item See

The most recent version of a particular server or option firmware is available on the following websites:

• HP Support website (http://www.hp.com/support

• HP ROM-BIOS/Firmware Updates website

(http://h18023.www1.hp.com/support/files/server/us/romflash.h

tml)

"General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support

• Maintenance and service guides for p-Class server blades, located

on the Documentation CD or the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info

• Maintenance and service guides for c-Class server blades, located

on the Documentation CD or the HP website (http://www.hp.com/go/bladesystem/documentation

• Maintenance and service guides for p-Class server blades, located

on the Documentation CD or the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info

• Maintenance and service guides for c-Class server blades, located

on the Documentation CD or the HP website (http://www.hp.com/go/bladesystem/documentation

• "Hardware problems" in the HP ProLiant Servers Troubleshooting

Guide located on the Documentation CD or on the HP website

)

(http://www.hp.com/support

• "Server information you need" in the HP ProLiant Servers

Troubleshooting Guide located on the Documentation CD or on the

HP website (http://www.hp.com/support)

• "Operating system information you need" in the HP ProLiant Servers

Troubleshooting Guide located on the Documentation CD or on the

HP website (http://www.hp.com/support

9 "HP contact information (on page 84)"

)

Troubleshooting 64

Server blade power-on problems flowchart

Symptoms:

• The server does not power on.

• The system power LED is off or amber.

• The health LED is red or amber.

Troubleshooting 65

NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.

Possible causes:

• Improperly seated or faulty power supply

• Loose or faulty power cord

• Power source problem

• Power on circuit problem

• Improperly seated component or interlock problem

• Faulty internal component

Item Refer to

1 "Component identification (on page 6)" 2 "General diagnosis flowchart (on page 63)" 3 "Loose connections (on page 61)" 4

Power Calculator on the HP website (http://www.hp.com/go/bladesystem/powercalculator

)

HP BladeSystem Maintenance and Service Guide located on the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info

Integrated Lights-Out User Guide located on the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info

)

Server maintenance and service guide located on the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info

)

Troubleshooting 66

POST problems flowchart

Symptoms:

• Server does not complete POST

NOTE: The server has completed POST when the system attempts to access the boot device.

• Server completes POST with errors

Troubleshooting 67

Possible problems:

• Improperly seated or faulty internal component

• Faulty KVM device

• Faulty video device

Item Refer to

1 "POST error messages and beep codes (on page 73)" 2

3 KVM or iLO 2 documentation 4 "Loose connections (on page 61)" 5 "Symptom information (on page 60)" 6

"Video problems" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support

)

Server maintenance and service guide, located on the Documentation CD or the HP website (http://www.hp.com/products/servers/proliant-

bl/p-class/info)

"Port 85 and iLO messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support

)

"General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support

)

• "Hardware problems" in the HP ProLiant Servers Troubleshooting

Guide located on the Documentation CD or on the HP website

(http://www.hp.com/support)

• Server maintenance and service guide, located on the

Documentation CD or the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info

• "Server information you need" in the HP ProLiant Servers

Troubleshooting Guide located on the Documentation CD or on the

HP website (http://www.hp.com/support

)

• "Operating system information you need" in the HP ProLiant Servers

Troubleshooting Guide located on the Documentation CD or on the

HP website (http://www.hp.com/support

)

Troubleshooting 68

OS boot problems flowchart

Symptoms:

• Server does not boot a previously installed OS

• Server does not boot SmartStart

Possible causes:

• Corrupted OS

• Hard drive subsystem problem

Troubleshooting 69

Incorrect boot order setting in RBSU

•

Item Refer to

HP ROM-Based Setup Utility User Guide (http://www.hp.com/servers/smartstart

) 2 "POST problems flowchart (on page 67)" 3

• "Hard drive problems" in the HP ProLiant Servers Troubleshooting

Guide located on the Documentation CD or on the HP website

)

(http://www.hp.com/support

• Controller documentation

"HP Insight Diagnostics (on page 54)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP

website (http://www.hp.com/support

)

5 • "Loose connections (on page 61)"

• "CD-ROM and DVD drive problems" in the HP ProLiant Servers

Troubleshooting Guide located on the Documentation CD or on the

HP website (http://www.hp.com/support

• Controller documentation

"General memory problems are occurring" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP

website (http://www.hp.com/support)

• "Operating system problems" in the HP ProLiant Servers

Troubleshooting Guide located on the Documentation CD or on the

HP website (http://www.hp.com/support

• "HP contact information (on page 84)"

• "Hardware problems" in the HP ProLiant Servers Troubleshooting

Guide located on the Documentation CD or on the HP website

(http://www.hp.com/support

)

• Server maintenance and service guide located on the Documentation

CD or the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info

9 "General diagnosis flowchart (on page 63)"

)

Troubleshooting 70

Server fault indications flowchart

Symptoms:

• Server boots, but a fault event is reported by Insight Management Agents (on page 50)

• Server boots, but the internal health LED, external health LED, or component health LED is red or

amber

NOTE: For the location of server LEDs and information on their statuses, refer to the server documentation.

Troubleshooting 71

Possible causes:

• Improperly seated or faulty internal or external component

• Unsupported component installed

• Redundancy failure

• System overtemperature condition

Item Refer to

3 "Component identification (on page 6)" 4 System Management Homepage (https://localhost:2381) 5

"Management agents (on page 50)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support

)

• "Integrated Management Log" or in the HP ProLiant Servers

Troubleshooting Guide located on the Documentation CD or on the

HP website (http://www.hp.com/support

)

• "Event list error messages" in the HP ProLiant Servers Troubleshooting

Guide located on the Documentation CD or on the HP website

(http://www.hp.com/support

)

"Power-on problems flowchart ("Server blade power-on problems

flowchart" on page 65)"

• "Smart Array SCSI Diagnosis feature" in the HP ProLiant Servers

Troubleshooting Guide located on the Documentation CD or on the

HP website (http://www.hp.com/support

)

• Server maintenance and service guide, located on the

Documentation CD or the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info

• "HP contact information (on page 84)"

"HP Insight Diagnostics (on page 54)" or in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support)

• "Hardware problems" in the HP ProLiant Servers Troubleshooting

Guide located on the Documentation CD or on the HP website

(http://www.hp.com/support

)

• Server maintenance and service guide, located on the

Documentation CD or the HP website (http://www.hp.com/products/servers/proliant-bl/p-class/info

)

Troubleshooting 72

POST error messages and beep codes

Introduction

For a complete listing of error messages, refer to the "POST error messages" in the HP ProLiant Servers Troubleshooting Guide located on the Documentation CD or on the HP website (http://www.hp.com/support

Troubleshooting 73

WARNING: To avoid potential problems, ALWAYS read the warnings and cautionary

information in the server documentation before removing, replacing, reseating, or modifying system components.

Troubleshooting 74

Battery replacement

If the server blade no longer automatically displays the correct date and time, you may need to replace the battery that provides power to the real-time clock. Under normal use, battery life is 5 to 10 years.

WARNING: The computer contains an internal lithium manganese dioxide, a vanadium

pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury:

• Do not attempt to recharge the battery.

• Do not expose the battery to temperatures higher than 60°C (140°F).

• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or

water.

• Replace only with the spare designated for this product.

To remove the component:

1. Power down the server blade (on page 13).

2. Remove the server blade (on page 14).

3. Remove the access panel (on page 14).

4. Identify the battery location ("System board components" on page 9).

5. Remove the battery.

IMPORTANT: Replacing the system board battery resets the system ROM to its default configuration. After

replacing the battery, reconfigure the system through RBSU.

To replace the component, reverse the removal procedure. For more information about battery replacement or proper disposal, contact an authorized reseller or an

authorized service provider.

Battery replacement 75

Regulatory compliance notices

In this section

Regulatory compliance identification numbers ........................................................................................... 76

Federal Communications Commission notice ............................................................................................. 76

Declaration of conformity for products marked with the FCC logo, United States only..................................... 77

Modifications......................................................................................................................................... 78

Cables.................................................................................................................................................. 78

Canadian notice (Avis Canadien) ............................................................................................................ 78

European Union regulatory notice ............................................................................................................ 78

Disposal of waste equipment by users in private households in the European Union....................................... 79

Japanese notice ..................................................................................................................................... 79

BSMI notice........................................................................................................................................... 79

Korean notice ........................................................................................................................................ 80

Laser compliance ................................................................................................................................... 80

Battery replacement notice ...................................................................................................................... 80

Taiwan battery recycling notice ............................................................................................................... 81

Power cord statement for Japan ............................................................................................................... 81

Regulatory compliance identification numbers

For the purpose of regulatory compliance certifications and identification, this product has been assigned a unique regulatory model number. The regulatory model number can be found on the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to this regulatory model number. The regulatory model number is not the marketing name or model number of the product.

Federal Communications Commission notice

Part 15 of the Federal Communications Commission (FCC) Rules and Regulations has established Radio Frequency (RF) emission limits to provide an interference-free radio frequency spectrum. Many electronic devices, including computers, generate RF energy incidental to their intended function and are, therefore, covered by these rules. These rules place computers and related peripheral devices into two classes, A and B, depending upon their intended installation. Class A devices are those that may reasonably be expected to be installed in a business or commercial environment. Class B devices are those that may reasonably be expected to be installed in a residential environment (for example, personal computers). The FCC requires devices in both classes to bear a label indicating the interference potential of the device

FCC rating label

as well as additional operating instructions for the user.

The FCC rating label on the device shows the classification (A or B) of the equipment. Class B devices have an FCC logo or ID on the label. Class A devices do not have an FCC logo or ID on the label. After you determine the class of the device, refer to the corresponding statement.

Regulatory compliance notices 76

Class A equipment

This equipment has been tested and found to comply with the limits for a Class A digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference when the equipment is operated in a commercial environment. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. Operation of this equipment in a residential area is likely to cause harmful interference, in which case the user will be required to correct the interference at personal expense.

Class B equipment

This equipment has been tested and found to comply with the limits for a Class B digital device, pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection against harmful interference in a residential installation. This equipment generates, uses, and can radiate radio frequency energy and, if not installed and used in accordance with the instructions, may cause harmful interference to radio communications. However, there is no guarantee that interference will not occur in a particular installation. If this equipment does cause harmful interference to radio or television reception, which can be determined by turning the equipment off and on, the user is encouraged to try to correct the interference by one or more of the following measures:

• Reorient or relocate the receiving antenna.

• Increase the separation between the equipment and receiver.

• Connect the equipment into an outlet on a circuit that is different from that to which the receiver is

connected.

• Consult the dealer or an experienced radio or television technician for help.

Declaration of conformity for products marked with the FCC logo, United States only

This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) this device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation.

For questions regarding this product, contact us by mail or telephone:

• Hewlett-Packard Company

P. O. Box 692000, Mail Stop 530113 Houston, Texas 77269-2000

• 1-800-HP-INVENT (1-800-474-6836). (For continuous quality improvement, calls may be recorded

or monitored.)

For questions regarding this FCC declaration, contact us by mail or telephone:

• Hewlett-Packard Company

P. O. Box 692000, Mail Stop 510101 Houston, Texas 77269-2000

• 1281-514-3333

To identify this product, refer to the part, series, or model number found on the product.

Regulatory compliance notices 77

Modifications

The FCC requires the user to be notified that any changes or modifications made to this device that are not expressly approved by Hewlett-Packard Company may void the user’s authority to operate the equipment.

Cables

Connections to this device must be made with shielded cables with metallic RFI/EMI connector hoods in order to maintain compliance with FCC Rules and Regulations.

Canadian notice (Avis Canadien)

Class A equipment This Class A digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Regulations. Cet appareil numérique de la classe A respecte toutes les exigences du Règlement sur le matériel

brouilleur du Canada. Class B equipment This Class B digital apparatus meets all requirements of the Canadian Interference-Causing Equipment

Regulations. Cet appareil numérique de la classe B respecte toutes les exigences du Règlement sur le matériel

brouilleur du Canada.

European Union regulatory notice

This product complies with the following EU Directives:

• Low Voltage Directive 73/23/EEC

• EMC Directive 89/336/EEC

Compliance with these directives implies conformity to applicable harmonized European standards (European Norms) which are listed on the EU Declaration of Conformity issued by Hewlett-Packard for this product or product family.

This compliance is indicated by the following conformity marking placed on the product:

This marking is valid for non-Telecom products and EU harmonized Telecom products (e.g. Bluetooth).

This marking is valid for EU non-harmonized Telecom products. *Notified body number (used only if applicable—refer to the product label) Hewlett-Packard GmbH, HQ-TRE, Herrenberger Strasse 140, 71034 Boeblingen, Germany

Regulatory compliance notices 78

Disposal of waste equipment by users in private households in the European Union

This symbol on the product or on its packaging indicates that this product must not be disposed of with your other household waste. Instead, it is your responsibility to dispose of your waste equipment by handing it over to a designated collection point for the recycling of waste electrical and electronic equipment. The separate collection and recycling of your waste equipment at the time of disposal will help to conserve natural resources and ensure that it is recycled in a manner that protects human health and the environment. For more information about where you can drop off your waste equipment for recycling, please contact your local city office, your household waste disposal service or the shop where you purchased the product.

Japanese notice

BSMI notice

Regulatory compliance notices 79

Korean notice

Class A equipment

Class B equipment

Laser compliance

This product may be provided with an optical storage device (that is, CD or DVD drive) and/or fiber optic transceiver. Each of these devices contains a laser that is classified as a Class 1 Laser Product in accordance with US FDA regulations and the IEC 60825-1. The product does not emit hazardous laser radiation.

Each laser product complies with 21 CFR 1040.10 and 1040.11 except for deviations pursuant to Laser Notice No. 50, dated May 27, 2001; and with IEC 60825-1:1993/A2:2001.

WARNING: Use of controls or adjustments or performance of procedures other than

those specified herein or in the laser product's installation guide may result in hazardous radiation exposure. To reduce the risk of exposure to hazardous radiation:

• Do not try to open the module enclosure. There are no user-serviceable components inside.

• Do not operate controls, make adjustments, or perform procedures to the laser device other than those specified herein.

• Allow only HP Authorized Service technicians to repair the unit.

The Center for Devices and Radiological Health (CDRH) of the U.S. Food and Drug Administration implemented regulations for laser products on August 2, 1976. These regulations apply to laser products manufactured from August 1, 1976. Compliance is mandatory for products marketed in the United States.

Battery replacement notice

WARNING: The computer contains an internal lithium manganese dioxide, a vanadium

pentoxide, or an alkaline battery pack. A risk of fire and burns exists if the battery pack is not properly handled. To reduce the risk of personal injury:

Regulatory compliance notices 80

• Do not attempt to recharge the battery.

• Do not expose the battery to temperatures higher than 60°C (140°F).

• Do not disassemble, crush, puncture, short external contacts, or dispose of in fire or

water.

Batteries, battery packs, and accumulators should not be disposed of together with the general household waste. To forward them to recycling or proper disposal, please use the public collection system or return them to HP, an authorized HP Partner, or their agents.

For more information about battery replacement or proper disposal, contact an authorized reseller or an authorized service provider.

Taiwan battery recycling notice

The Taiwan EPA requires dry battery manufacturing or importing firms in accordance with Article 15 of the Waste Disposal Act to indicate the recovery marks on the batteries used in sales, giveaway or promotion. Contact a qualified Taiwanese recycler for proper battery disposal.

Power cord statement for Japan

Regulatory compliance notices 81

Electrostatic discharge

In this section

Preventing electrostatic discharge............................................................................................................. 82

Grounding methods to prevent electrostatic discharge ................................................................................ 82

Preventing electrostatic discharge

To prevent damaging the system, be aware of the precautions you need to follow when setting up the system or handling parts. A discharge of static electricity from a finger or other conductor may damage system boards or other static-sensitive devices. This type of damage may reduce the life expectancy of the device.

To prevent electrostatic damage:

• Avoid hand contact by transporting and storing products in static-safe containers.

• Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.

• Place parts on a grounded surface before removing them from their containers.

• Avoid touching pins, leads, or circuitry.

• Always be properly grounded when touching a static-sensitive component or assembly.

Grounding methods to prevent electrostatic discharge

Several methods are used for grounding. Use one or more of the following methods when handling or installing electrostatic-sensitive parts:

• Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist

straps are flexible straps with a minimum of 1 megohm ±10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.

• Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet

when standing on conductive floors or dissipating floor mats.

• Use conductive field service tools.

• Use a portable field service kit with a folding static-dissipating work mat.

If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part.

For more information on static electricity or assistance with product installation, contact an authorized reseller.

Electrostatic discharge 82

Specifications

In this section

Environmental specifications .................................................................................................................... 83

Server blade specifications...................................................................................................................... 83

Environmental specifications

Specification Value

Temperature range*

Operating 10°C to 35°C (50°F to 95°F) Shipping -40°C to 60°C (-40°F to 140°F) Storage -20°C to 60°C (-4 to 140°C) Maximum wet bulb temperature 30°C (86°F)

Relative humidity (noncondensing)**

Operating 10% to 90% Shipping 10% to 90% Storage 10% to 95%

* All temperature ratings shown are for sea level. An altitude derating of 1°C per 304.8 m (1.8°F per 1,000 ft) to 3048 m (10,000 ft) is applicable. No direct sunlight allowed. Upper operating limit is 3,048m (10,000 ft) or 70 Kpa/10.1 psia. Upper non-operating limit is 9,144 m (30,000 ft) or 30.3 KPa/4.4 psia. ** Storage maximum humidity of 95% is based on a maximum temperature of 45°C (113°F). Altitude maximum for storage corresponds to a pressure minimum of 70 KPa.

Server blade specifications

Specification Value

Height 4.29 cm (1.69 in) Depth 71.1 cm (28.00 in) Width 26.14 cm (10.29 in) Weight (maximum) 6.79 kg (18.19 lb)

Specifications 83

Technical support

In this section

Before you contact HP............................................................................................................................. 84

HP contact information............................................................................................................................ 84

Customer Self Repair .............................................................................................................................. 84

Before you contact HP

Be sure to have the following information available before you call HP:

• Technical support registration number (if applicable)

• Product serial number

• Product model name and number

• Applicable error messages

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

HP contact information

For the name of the nearest HP authorized reseller:

• In the United States, see the HP US service locator webpage (http://www.hp.com/service_locator).

• In other locations, see the Contact HP worldwide (in English) webpage

(http://welcome.hp.com/country/us/en/wwcontact.html

For HP technical support:

• In the United States, for contact options see the Contact HP United States webpage

(http://welcome.hp.com/country/us/en/contact_us.html

• Call 1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day, 7 days a

week. For continuous quality improvement, calls may be recorded or monitored.

• If you have purchased a Care Pack (service upgrade), call 1-800-633-3600. For more

information about Care Packs, refer to the HP website (http://www.hp.com

• In other locations, see the Contact HP worldwide (in English) webpage

(http://welcome.hp.com/country/us/en/wwcontact.html

Customer Self Repair

HP products are designed with many Customer Self Repair (CSR) parts to minimize repair time and allow for greater flexibility in performing defective parts replacement. If during the diagnosis period HP (or HP service providers or service partners) identifies that the repair can be accomplished by the use of a CSR part, HP will ship that part directly to you for replacement. There are two categories of CSR parts:

). To contact HP by phone:

Technical support 84

Mandatory—Parts for which customer self repair is mandatory. If you request HP to replace these

•

parts, you will be charged for the travel and labor costs of this service.

• Optional—Parts for which customer self repair is optional. These parts are also designed for

customer self repair. If, however, you require that HP replace them for you, there may or may not be additional charges, depending on the type of warranty service designated for your product.

NOTE: Some HP parts are not designed for customer self repair. In order to satisfy the customer warranty, HP requires that an authorized service provider replace the part. These parts are identified as "No" in the Illustrated Parts Catalog.

Based on availability and where geography permits, CSR parts will be shipped for next business day delivery. Same day or four-hour delivery may be offered at an additional charge where geography permits. If assistance is required, you can call the HP Technical Support Center and a technician will help you over the telephone. HP specifies in the materials shipped with a replacement CSR part whether a defective part must be returned to HP. In cases where it is required to return the defective part to HP, you must ship the defective part back to HP within a defined period of time, normally five (5) business days. The defective part must be returned with the associated documentation in the provided shipping material. Failure to return the defective part may result in HP billing you for the replacement. With a customer self repair, HP will pay all shipping and part return costs and determine the courier/carrier to be used.

For more information about HP's Customer Self Repair program, contact your local service provider. For the North American program, refer to the HP website (http://www.hp.com/go/selfrepair

Réparation par le client (CSR)

Les produits HP comportent de nombreuses pièces CSR (Customer Self Repair = réparation par le client) afin de minimiser les délais de réparation et faciliter le remplacement des pièces défectueuses. Si pendant la période de diagnostic, HP (ou ses partenaires ou mainteneurs agréés) détermine que la réparation peut être effectuée à l'aide d'une pièce CSR, HP vous l'envoie directement. Il existe deux catégories de pièces CSR:

• Obligatoire - Pièces pour lesquelles la réparation par le client est obligatoire. Si vous demandez à

HP de remplacer ces pièces, les coûts de déplacement et main d'œuvre du service vous seront facturés.

• Facultatif - Pièces pour lesquelles la réparation par le client est facultative. Ces pièces sont

également conçues pour permettre au client d'effectuer lui-même la réparation. Toutefois, si vous demandez à HP de remplacer ces pièces, l'intervention peut ou non vous être facturée, selon le type de garantie applicable à votre produit.

REMARQUE: Certaines pièces HP ne sont pas conçues pour permettre au client d'effectuer lui-même la réparation. Pour que la garantie puisse s'appliquer, HP exige que le remplacement de la pièce soit effectué par un Mainteneur Agréé. Ces pièces sont identifiées par la mention "Non" dans le Catalogue illustré.

Les pièces CSR sont livrées le jour ouvré suivant, dans la limite des stocks disponibles et selon votre situation géographique. Si votre situation géographique le permet et que vous demandez une livraison le jour même ou dans les 4 heures, celle-ci vous sera facturée. Pour bénéficier d'une assistance téléphonique, appelez le Centre d'assistance technique HP. Dans les documents envoyés avec la pièce de rechange CSR, HP précise s'il est nécessaire de lui retourner la pièce défectueuse. Si c'est le cas, vous devez le faire dans le délai indiqué, généralement cinq (5) jours ouvrés. La pièce et sa documentation doivent être retournées dans l'emballage fourni. Si vous ne retournez pas la pièce défectueuse, HP se réserve le droit de vous facturer les coûts de remplacement. Dans le cas d'une pièce CSR, HP supporte l'ensemble des frais d'expédition et de retour, et détermine la société de courses ou le transporteur à utiliser.

Technical support 85

Pour plus d'informations sur le programme CSR de HP, contactez votre Mainteneur Agrée local. Pour plus d'informations sur ce programme en Amérique du Nord, consultez le site Web HP (http://www.hp.com/go/selfrepair

Riparazione da parte del cliente

Per abbreviare i tempi di riparazione e garantire una maggiore flessibilità nella sostituzione di parti difettose, i prodotti HP sono realizzati con numerosi componenti che possono essere riparati direttamente dal cliente (CSR, Customer Self Repair). Se in fase di diagnostica HP (o un centro di servizi o di assistenza HP) identifica il guasto come riparabile mediante un ricambio CSR, HP lo spedirà direttamente al cliente per la sostituzione. Vi sono due categorie di parti CSR:

• Obbligatorie – Parti che devono essere necessariamente riparate dal cliente. Se il cliente ne affida

la riparazione ad HP, deve sostenere le spese di spedizione e di manodopera per il servizio.

• Opzionali – Parti la cui riparazione da parte del cliente è facoltativa. Si tratta comunque di

componenti progettati per questo scopo. Se tuttavia il cliente ne richiede la sostituzione ad HP, potrebbe dover sostenere spese addizionali a seconda del tipo di garanzia previsto per il prodotto.

NOTA: alcuni componenti HP non sono progettati per la riparazione da parte del cliente. Per rispettare la garanzia, HP richiede che queste parti siano sostituite da un centro di assistenza autorizzato. Tali parti sono identificate da un "No" nel Catalogo illustrato dei componenti.

In base alla disponibilità e alla località geografica, le parti CSR vengono spedite con consegna entro il giorno lavorativo seguente. La consegna nel giorno stesso o entro quattro ore è offerta con un supplemento di costo solo in alcune zone. In caso di necessità si può richiedere l'assistenza telefonica di un addetto del centro di supporto tecnico HP. Nel materiale fornito con una parte di ricambio CSR, HP specifica se il cliente deve restituire dei componenti. Qualora sia richiesta la resa ad HP del componente difettoso, lo si deve spedire ad HP entro un determinato periodo di tempo, generalmente cinque (5) giorni lavorativi. Il componente difettoso deve essere restituito con la documentazione associata nell'imballo di spedizione fornito. La mancata restituzione del componente può comportare la fatturazione del ricambio da parte di HP. Nel caso di riparazione da parte del cliente, HP sostiene tutte le spese di spedizione e resa e sceglie il corriere/vettore da utilizzare.

Per ulteriori informazioni sul programma CSR di HP contattare il centro di assistenza di zona. Per il programma in Nord America fare riferimento al sito Web HP (http://www.hp.com/go/selfrepair

Customer Self Repair

HP Produkte enthalten viele CSR-Teile (Customer Self Repair), um Reparaturzeiten zu minimieren und höhere Flexibilität beim Austausch defekter Bauteile zu ermöglichen. Wenn HP (oder ein HP Servicepartner) bei der Diagnose feststellt, dass das Produkt mithilfe eines CSR-Teils repariert werden kann, sendet Ihnen HP dieses Bauteil zum Austausch direkt zu. CSR-Teile werden in zwei Kategorien unterteilt:

• Zwingend – Teile, für die das Customer Self Repair-Verfahren zwingend vorgegeben ist. Wenn Sie

den Austausch dieser Teile von HP vornehmen lassen, werden Ihnen die Anfahrt- und Arbeitskosten für diesen Service berechnet.

• Optional – Teile, für die das Customer Self Repair-Verfahren optional ist. Diese Teile sind auch für

Customer Self Repair ausgelegt. Wenn Sie jedoch den Austausch dieser Teile von HP vornehmen lassen möchten, können bei diesem Service je nach den für Ihr Produkt vorgesehenen Garantiebedingungen zusätzliche Kosten anfallen.

HINWEIS: Einige Teile sind nicht für Customer Self Repair ausgelegt. Um den Garantieanspruch des Kunden zu erfüllen, muss das Teil von einem HP Servicepartner ersetzt werden. Im illustrierten Teilekatalog sind diese Teile mit „No“ bzw. „Nein“ gekennzeichnet.

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CSR-Teile werden abhängig von der Verfügbarkeit und vom Lieferziel am folgenden Geschäftstag geliefert. Für bestimmte Standorte ist eine Lieferung am selben Tag oder innerhalb von vier Stunden gegen einen Aufpreis verfügbar. Wenn Sie Hilfe benötigen, können Sie das HP technische Support Center anrufen und sich von einem Mitarbeiter per Telefon helfen lassen. Den Materialien, die mit einem CSRErsatzteil geliefert werden, können Sie entnehmen, ob das defekte Teil an HP zurückgeschickt werden muss. Wenn es erforderlich ist, das defekte Teil an HP zurückzuschicken, müssen Sie dies innerhalb eines vorgegebenen Zeitraums tun, in der Regel innerhalb von fünf (5) Geschäftstagen. Das defekte Teil muss mit der zugehörigen Dokumentation in der Verpackung zurückgeschickt werden, die im Lieferumfang enthalten ist. Wenn Sie das defekte Teil nicht zurückschicken, kann HP Ihnen das Ersatzteil in Rechnung stellen. Im Falle von Customer Self Repair kommt HP für alle Kosten für die Lieferung und Rücksendung auf und bestimmt den Kurier-/Frachtdienst.

Weitere Informationen über das HP Customer Self Repair Programm erhalten Sie von Ihrem Servicepartner vor Ort. Informationen über das CSR-Programm in Nordamerika finden Sie auf der HP Website unter (http://www.hp.com/go/selfrepair

Reparaciones del propio cliente

Los productos de HP incluyen muchos componentes que el propio usuario puede reemplazar (Customer Self Repair, CSR) para minimizar el tiempo de reparación y ofrecer una mayor flexibilidad a la hora de realizar sustituciones de componentes defectuosos. Si, durante la fase de diagnóstico, HP (o los proveedores o socios de servicio de HP) identifica que una reparación puede llevarse a cabo mediante el uso de un componente CSR, HP le enviará dicho componente directamente para que realice su sustitución. Los componentes CSR se clasifican en dos categorías:

• Obligatorio: componentes para los que la reparación por parte del usuario es obligatoria. Si

solicita a HP que realice la sustitución de estos componentes, tendrá que hacerse cargo de los gastos de desplazamiento y de mano de obra de dicho servicio.

• Opcional: componentes para los que la reparación por parte del usuario es opcional. Estos

componentes también están diseñados para que puedan ser reparados por el usuario. Sin embargo, si precisa que HP realice su sustitución, puede o no conllevar costes adicionales, dependiendo del tipo de servicio de garantía correspondiente al producto.

NOTA: Algunos componentes no están diseñados para que puedan ser reparados por el usuario. Para que el usuario haga valer su garantía, HP pone como condición que un proveedor de servicios autorizado realice la sustitución de estos componentes. Dichos componentes se identifican con la palabra "No" en el catálogo ilustrado de componentes.

Según la disponibilidad y la situación geográfica, los componentes CSR se enviarán para que lleguen a su destino al siguiente día laborable. Si la situación geográfica lo permite, se puede solicitar la entrega en el mismo día o en cuatro horas con un coste adicional. Si precisa asistencia técnica, puede llamar al Centro de asistencia técnica de HP y recibirá ayuda telefónica por parte de un técnico. Con el envío de materiales para la sustitución de componentes CSR, HP especificará si los componentes defectuosos deberán devolverse a HP. En aquellos casos en los que sea necesario devolver algún componente a HP, deberá hacerlo en el periodo de tiempo especificado, normalmente cinco días laborables. Los componentes defectuosos deberán devolverse con toda la documentación relacionada y con el embalaje de envío. Si no enviara el componente defectuoso requerido, HP podrá cobrarle por el de sustitución. En el caso de todas sustituciones que lleve a cabo el cliente, HP se hará cargo de todos los gastos de envío y devolución de componentes y escogerá la empresa de transporte que se utilice para dicho servicio.

Para obtener más información acerca del programa de Reparaciones del propio cliente de HP, póngase en contacto con su proveedor de servicios local. Si está interesado en el programa para Norteamérica, visite la página web de HP siguiente (http://www.hp.com/go/selfrepair

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Customer Self Repair

Veel onderdelen in HP producten zijn door de klant zelf te repareren, waardoor de reparatieduur tot een minimum beperkt kan blijven en de flexibiliteit in het vervangen van defecte onderdelen groter is. Deze onderdelen worden CSR-onderdelen (Customer Self Repair) genoemd. Als HP (of een HP Service Partner) bij de diagnose vaststelt dat de reparatie kan worden uitgevoerd met een CSR-onderdeel, verzendt HP dat onderdeel rechtstreeks naar u, zodat u het defecte onderdeel daarmee kunt vervangen. Er zijn twee categorieën CSR-onderdelen:

• Verplicht: Onderdelen waarvoor reparatie door de klant verplicht is. Als u HP verzoekt deze

onderdelen voor u te vervangen, worden u voor deze service reiskosten en arbeidsloon in rekening gebracht.

• Optioneel: Onderdelen waarvoor reparatie door de klant optioneel is. Ook deze onderdelen zijn

ontworpen voor reparatie door de klant. Als u echter HP verzoekt deze onderdelen voor u te vervangen, kunnen daarvoor extra kosten in rekening worden gebracht, afhankelijk van het type garantieservice voor het product.

OPMERKING: Sommige HP onderdelen zijn niet ontwikkeld voor reparatie door de klant. In verband met de garantievoorwaarden moet het onderdeel door een geautoriseerde Service Partner worden vervangen. Deze onderdelen worden in de geïllustreerde onderdelencatalogus aangemerkt met "Nee".

Afhankelijk van de leverbaarheid en de locatie worden CSR-onderdelen verzonden voor levering op de eerstvolgende werkdag. Levering op dezelfde dag of binnen vier uur kan tegen meerkosten worden aangeboden, indien dit mogelijk is gezien de locatie. Indien assistentie gewenst is, belt u een HP Service Partner om via de telefoon technische ondersteuning te ontvangen. HP vermeldt in de documentatie bij het vervangende CSR-onderdeel of het defecte onderdeel aan HP moet worden geretourneerd. Als het defecte onderdeel aan HP moet worden teruggezonden, moet u het defecte onderdeel binnen een bepaalde periode, gewoonlijk vijf (5) werkdagen, retourneren aan HP. Het defecte onderdeel moet met de bijbehorende documentatie worden geretourneerd in het meegeleverde verpakkingsmateriaal. Als u het defecte onderdeel niet terugzendt, kan HP u voor het vervangende onderdeel kosten in rekening brengen. Bij reparatie door de klant betaalt HP alle verzendkosten voor het vervangende en geretourneerde onderdeel en kiest HP zelf welke koerier/transportonderneming hiervoor wordt gebruikt.

Neem contact op met een Service Partner voor meer informatie over het Customer Self Repair programma van HP. Informatie over Service Partners vindt u op de HP website (http://www.hp.nl/services/servicepartners

Reparo feito pelo cliente

Os produtos da HP são projetados com muitas peças para reparo feito pelo cliente (CSR) de modo a minimizar o tempo de reparo e permitir maior flexibilidade na substituição de peças com defeito. Se, durante o período de diagnóstico, a HP (ou fornecedores/parceiros de serviço da HP) concluir que o reparo pode ser efetuado pelo uso de uma peça CSR, a peça de reposição será enviada diretamente ao cliente. Existem duas categorias de peças CSR:

• Obrigatória – Peças cujo reparo feito pelo cliente é obrigatório. Se desejar que a HP substitua

essas peças, serão cobradas as despesas de transporte e mão-de-obra do serviço.

• Opcional – Peças cujo reparo feito pelo cliente é opcional. Essas peças também são projetadas

para o reparo feito pelo cliente. No entanto, se desejar que a HP as substitua, pode haver ou não a cobrança de taxa adicional, dependendo do tipo de serviço de garantia destinado ao produto.

OBSERVAÇÃO: Algumas peças da HP não são projetadas para o reparo feito pelo cliente. A fim de cumprir a garantia do cliente, a HP exige que um técnico autorizado substitua a peça. Essas peças estão identificadas com a marca "No" (Não), no catálogo de peças ilustrado.

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Conforme a disponibilidade e o local geográfico, as peças CSR serão enviadas no primeiro dia útil após o pedido. Onde as condições geográficas permitirem, a entrega no mesmo dia ou em quatro horas pode ser feita mediante uma taxa adicional. Se precisar de auxílio, entre em contato com o Centro de suporte técnico da HP para que um técnico o ajude por telefone. A HP especifica nos materiais fornecidos com a peça CSR de reposição se a peça com defeito deve ser devolvida à HP. Nos casos em que isso for necessário, é preciso enviar a peça com defeito à HP dentro do período determinado, normalmente cinco (5) dias úteis. A peça com defeito deve ser enviada com a documentação correspondente no material de transporte fornecido. Caso não o faça, a HP poderá cobrar a reposição. Para as peças de reparo feito pelo cliente, a HP paga todas as despesas de transporte e de devolução da peça e determina a transportadora/serviço postal a ser utilizado.

Para obter mais informações sobre o programa de reparo feito pelo cliente da HP, entre em contato com o fornecedor de serviços local. Para o programa norte-americano, visite o site da HP (http://www.hp.com/go/selfrepair

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Acronyms and abbreviations

ABEND

abnormal end

ACU

Array Configuration Utility

ADU

Array Diagnostics Utility

ASR

Automatic Server Recovery

BBWC

battery-backed write cache

BIOS

Basic Input/Output System

DDR

double data rate

ESD

electrostatic discharge

Fibre Channel

I/O

input/output

IEC

International Electrotechnical Commission

iLO 2

Integrated Lights-Out 2

Acronyms and abbreviations 92

IML

Integrated Management Log

INP

Intelligent Networking Pack

Internet Protocol

iSCSI

Internet Small Computer System Interface

ISEE

Instant Support Enterprise Edition

KVM

keyboard, video, and mouse

LED

light-emitting diode

NIC

network interface controller

ORCA

Option ROM Configuration for Arrays

OSEM

Open Services Event Manager

PMP

Performance Management Pack

POST

Power-On Self Test

PSP

ProLiant Support Pack

PXE

Preboot Execution Environment

Acronyms and abbreviations 93

RAID

redundant array of inexpensive (or independent) disks

RBSU

ROM-Based Setup Utility

RDMA

Remote Direct Memory Access

RDP

Rapid Deployment Pack

ROM

read-only memory

SAN

storage area network

SAS

serial attached SCSI

SATA

serial ATA

SFF

small form-factor

SFP

small form-factor pluggable

SIM

Systems Insight Manager

SMP

secure management protocol

SMTP

Simple Mail Transfer Protocol

SNMP

Simple Network Management Protocol

Acronyms and abbreviations 94

UID

unit identification

USB

universal serial bus

VCA

Version Control Agent

WEBES

Web-Based Enterprise Service

WMP

Workload Management Pack

Acronyms and abbreviations 95

Index

ACU (Array Configuration Utility) 47 ADU (Array Diagnostic Utility) 55 Altiris Deployment Solution 48 Altiris eXpress Deployment Server 48 Array Configuration Utility (ACU) 47 Array Diagnostic Utility (ADU) 55 ASR (Automatic Server Recovery) 48 authorized reseller 84 auto-configuration process 46 Automatic Server Recovery (ASR) 48 Autorun menu 45

Basic Input/Output System (BIOS) 47, 49 batteries, replacing 75, 80 battery 9, 75, 80 battery replacement notice 75, 80 battery-backed write cache (BBWC) 31 battery-backed write cache battery pack 31 battery-backed write cache enabler 31 BIOS (Basic Input/Output System) 47, 49 BIOS Serial Console 47 BIOS upgrade 49 blanks 20 boot options 47 BSMI notice 79 buttons 6

cables 34, 61, 78 cables, FCC compliance 78 cables, troubleshooting 61 cabling 34 cache module 9, 31 Care Pack 57 cautions 59 Change Control 57 class A equipment 77 class B equipment 77 component identification 6

components 6 configuration of system 21, 45 configuration tools 45 configuration, completing 21 connecting to the network 17 connection problems 61 connectors 6 contacting HP 84 creating a disk image 48 CSR (customer self repair) 84 customer self repair (CSR) 84

Declaration of Conformity 77 deployment software 48 diagnosing problems 58, 61, 63 diagnostic tools 45, 48, 49, 54 diagnostics utility 54 DIMM banks, identification 9, 10 DIMM installation guidelines 28 DIMM slot locations 10 DIMMs 9, 10, 28, 29 DIMMs, installation 29 diskette image creation 48 documentation 44, 58 drivers 38, 56

electrostatic discharge 82 environmental specifications 83 Erase Utility 49 Ethernet connections 17 European Union notice 78

fan connectors 9 FC connections 18, 19 FC mezzanine 29 FC mezzanine connectors 9 FCC rating label 76 features 6

Index 96

Federal Communications Commission (FCC)

notice 76, 77, 78 flash ROM 49 flowcharts 62, 63, 65, 67, 69, 71 front panel components 7 front panel LEDs 6 front panel/LED board connector 9

general diagnosis flowchart 63 grounding methods 82

hard drive backplane data cable connector 9 hard drive backplane power cable connector 9 hard drive bays 7 hard drive LEDs 8 hard drives 8, 27 hard drives, determining status of 8 hard drives, installing 27 health driver 48 health LEDs 8 HP BladeSystem Essentials Insight Control Data

Center Edition 52 HP Control Tower 52 HP Insight Diagnostics 54 HP Instant Support Enterprise Edition 55 HP ProLiant Essentials Foundation Pack 50 HP ProLiant Essentials Integrated Lights-Out Select

Pack 49 HP ProLiant Essentials Intelligent Networking Pack-

Windows Edition 53 HP ProLiant Essentials iSCSI Pack for Embedded

Multifunction Gigabit Server Adapters 54 HP ProLiant Essentials Performance Management

Pack 51 HP ProLiant Essentials Rapid Deployment Pack 48 HP ProLiant Essentials RDMA Pack for Embedded

Multifunction Gigabit server adapters 53 HP ProLiant Essentials Server Migration Pack 50, 51 HP ProLiant Essentials Virtual Machine Management

Pack 50 HP ProLiant Essentials Virtualization Management

Software 50 HP ProLiant Essentials Vulnerability and Patch

Management Pack 51 HP ProLiant Essentials Workload Management

Pack 52 HP technical support 84

I/O port 7, 11, 34, 35 identification number 76 iLO 2 (Integrated Lights-Out 2) 13, 34, 38, 49 iLO connector 11, 17 iLO Select Pack 49 IML (Integrated Management Log) 54 Important Safety Information document 59 Insight Diagnostics 54 installing server blade 20 Instant Support Enterprise Edition 55 Integrated Lights-Out 2 (iLO 2) 13, 38, 49 Integrated Management Log (IML) 54 Intelligent Networking Pack (INP) 53 interconnect switch 19 internal USB connector 11, 53

Japanese notice 79

Korean notices 80

laser compliance 80 LED, health 6 LED, power button 6 LED, system power 6 LED, UID 6 LEDs 6 LEDs, hard drive 8 LEDs, NIC 6 LEDs, unit identification (UID) 6 local administration 34 local I/O cable 11, 34, 35 local KVM, accessing a server blade with 35 local media devices, accessing 36 loose connections 61

maintenance 56 Management Agents 50 management tools 38, 48 memory 28 memory, mirrored 47 modifications, FCC notice 78

Index 97

network connection problems 17 networking tools 53 NIC mezzanine 30 NIC mezzanine connectors 9

Online ROM Flash Component Utility 56 Open Services Event Manager 55 operating systems 56 Option ROM Configuration for Arrays (ORCA) 47 options installation 22 ORCA (Option ROM Configuration for Arrays) 47 OS boot problems flowchart 69

Performance Management Pack (PMP) 51 phone numbers 84 POST error messages 73 POST problems flowchart 67 power calculator 16 power connectors, external 8 power converter module 9 Power On/Standby button 7 powering down 13 powering up 46 power-on problems flowchart 65 pre-diagnostic steps 58 preparation procedures 61 processor socket 9 processors 9, 22 ProLiant Support Pack (PSP) 56 PSP (ProLiant Support Pack) 56, 93 PSPs, overview 56

rack stability 59 rack warnings 59 RBSU (ROM-Based Setup Utility) 46 RBSU configuration 46 redundant ROM 52 regulatory compliance identification numbers 76 regulatory compliance notices 76, 78, 79, 81 remote support and analysis tools 55 removing the server blade 14 required information 84 Resource Paqs 56 resources, troubleshooting 58

RJ-45 patch panels 17, 18, 39 ROM legacy USB support 53 ROM redundancy 52 ROM, updating 56 ROM-Based Setup Utility (RBSU) 46 ROMPaq utility 49, 52

safety considerations 59 safety information 52 SAS hard drive LEDs 8 SATA hard drive LEDs 8 scripted installation 42 serial connector 11, 34 serial number 48 series number 76 server blade enclosure 17 server fault indications flowchart 71 Server Migration Pack 50, 51 service notifications 61 signal connector 8 SmartStart autorun menu 45 SmartStart Scripting Toolkit 42 SmartStart, overview 45 specifications 83 standard NIC mezzanine 30 start diagnosis flowchart 62 static electricity 82 StorageWorks Library and Tape Tools (L&TT) 50 support 55, 84 support packs 45 supported operating systems 56 Survey Utility 54 symbols on equipment 59 symptom information 60 system battery 9 system board battery 80 system components 16 System Erase Utility 49 system maintenance switch 9, 10 system, keeping current 56 Systems Insight Manager 50

T-15 Torx screwdriver 9 Taiwan battery recycling notice 81 technical support 84 telephone numbers 84 troubleshooting 58

Index 98

troubleshooting flowcharts 62

updating the system ROM 52 USB connectors 11 USB device cabling 34, 35 USB devices 35, 43 USB support 53 utilities 38 utilities, deployment 42, 46, 48

video connector 11 video devices 35 Virtual Machine Management Pack 50 Vulnerability and Patch Management Pack 51

warnings 59 Web-Based Enterprise Service 55 Workload Management Pack (WMP) 52

Index 99

HP ProLiant BL25p User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

HP ProLiant BL25p Generation 2 Server Blade User Guide

Contents

Component identification

Front panel LEDs

Front panel components

Rear panel components

SAS and SATA hard drive LED combinations

System board components

DIMM slot numbering

System maintenance switch

Internal USB connector

Local I/O cable

Operations

Power up the server blade

Power down the server blade

Remove the server blade

Remove the access panel

Setup

Overview

Installing the HP BladeSystem components

Verifying system components

Connecting to the network

Server blade enclosure network connections

Server blade enclosure compatibility

iLO 2 connections

RJ-45 patch panel Ethernet connections

RJ-45 patch panel 2 FC connections

Interconnect switch and FC connections

Installing server blade options

Installing a server blade

Completing the configuration

Hardware options installation

Processor option

Hard drive option

Memory option

DIMM guidelines

Installing DIMMs

Fibre Channel mezzanine option

NIC mezzanine option

Battery-Backed Write Cache Enabler option

Cabling

Using the local I/O cable

Local administration using iLO 2

Connecting locally to a server blade with video and USB devices

Accessing a server blade with local KVM

Accessing local media devices

Configuration and utilities

Server blade deployment tools

Software drivers and additional components

Network-based PXE deployment

Deployment overview

Deployment infrastructure

Static IP bay configuration

Deployment methods

PXE deployment

CD-ROM deployment

Diskette image deployment

SAN configuration

Configuration tools

SmartStart software

SmartStart Scripting Toolkit

HP ROM-Based Setup Utility

Using RBSU

Auto-configuration process

Boot options

BIOS Serial Console

Array Configuration Utility

Option ROM Configuration for Arrays

HP ProLiant Essentials Rapid Deployment Pack

Re-entering the server serial number and product ID

Management tools

Automatic Server Recovery

ROMPaq utility

Integrated Lights-Out 2 technology

HP ProLiant Essentials Integrated Lights-Out Select Pack

Erase Utility