Hp PROLIANT BL20P Setup and Installation Guide

Compaq ProLiant BL20p Server Blade

Setup and Installation Guide

Part Number 307131-001

September 2002 (First Edition)

Use this document to understand the Compaq ProLiant BL20p server blade capabilities, to identify system components and their functionality, to install and configure standard and optional hardware, and to troubleshoot the initial installation.

Compaq, the Compaq logo, Compaq Insight Manager, Deskpro, Netelligent, ProLiant, ROMPaq, and SmartStart are trademarks of Compaq Information Technologies Group, L.P. in the U.S. and/or other countries.

Internet Explorer, Microsoft, and Windows are trademarks of Microsoft Corporation in the U.S. and/or other countries.

Intel and Pentium are trademarks of Intel Corporation in the U.S. and/or other countries.

All other product names mentioned herein may be trademarks of their respective companies.

Compaq shall not be liable for technical or editorial errors or omissions contained herein. The information in this document is provided “as is” without warranty of any kind and is subject to change without notice. The warranties for Compaq products are set forth in the express limited warranty statements accompanying such products. Nothing herein should be construed as constituting an additional warranty.

Compaq ProLiant BL20p Server Blade Setup and Installation Guide

September 2002 (First Edition) Part Number 307131-001

About This Guide

Intended Audience............................................................................................................ vii

Important Safety Information ........................................................................................... vii

Symbols on Equipment ................................................................................................... viii

Symbols in Text.................................................................................................................ix

Text Conventions .............................................................................................................. ix

Related Documents..............................................................................................................x

Getting Help ........................................................................................................................x

Compaq Technical Support......................................................................................... xi

Compaq Website......................................................................................................... xi

Compaq Authorized Reseller...................................................................................... xi

Reader’s Comments .......................................................................................................... xi

Chapter 1

Server Blade Features

Integrated Lights-Out Management ................................................................................ 1-1

Smart Array 5i Controller Module .................................................................................. 1-2

Compaq NC3163 NIC Module........................................................................................ 1-2

LEDs................................................................................................................................ 1-2

Pre-Failure Warranty....................................................................................................... 1-3

Security Features ............................................................................................................. 1-3

Chapter 2

Installing the Server Blade and Options

Preparation Procedures.................................................................................................... 2-2

Accessing Internal Server Blade Components.......................................................... 2-2

Identifying System Board Components .................................................................... 2-6

Compaq ProLiant BL20p Server Blade Setup and Installation Guide iii

Contents

Installing the Access Panel........................................................................................2-8

Memory............................................................................................................................ 2-8

Identifying DIMM Slots............................................................................................2-8

DIMM Installation Guidelines ..................................................................................2-9

Installing DIMMs....................................................................................................2-10

Battery-Backed Write Cache Enabler............................................................................2-12

Hot-Plug SCSI Hard Drives and Blanks........................................................................2-13

Removing Hard Drive Blanks ................................................................................. 2-13

SCSI ID Numbers....................................................................................................2-14

Removing Hot-Plug SCSI Hard Drives...................................................................2-15

Installing Hot-Plug SCSI Hard Drives .................................................................... 2-16

Server Blades ................................................................................................................. 2-17

Installing a Server Blade .........................................................................................2-18

Powering Up the Server Blade ................................................................................ 2-20

Using the Diagnostic Cable ...........................................................................................2-21

Identifying Diagnostic Cable Connectors ...............................................................2-21

Connecting the Diagnostic Cable ............................................................................2-22

Chapter 3

Configuring and Deploying Server Blades

Configuration and Deployment Overview.......................................................................3-1

Supported Operating Systems..........................................................................................3-2

Deployment Methods and Infrastructure .........................................................................3-2

ProLiant Essentials Rapid Deployment Pack ............................................................3-2

Diskette or Diskette Image Deployment ...................................................................3-3

Configuration Hardware Setup ...................................................................................... 3-10

Integrated Lights-Out Management...............................................................................3-11

Client PC Requirements ..........................................................................................3-12

iLO Guidelines for Accessing the Server Blade......................................................3-12

Accessing the Server Blade with iLO Remote Console..........................................3-13

Software and Utilities ....................................................................................................3-14

ROM-Based Setup Utility ....................................................................................... 3-16

iLO ROM-Based Setup Utility................................................................................3-18

Option ROM Configuration for Arrays Utility .......................................................3-19

Redundant ROM Support........................................................................................3-19

Remote ROM Flash................................................................................................. 3-20

ROMPaq Utility ......................................................................................................3-21

Compaq Insight Manager 7 .....................................................................................3-22

iv Compaq ProLiant BL20p Server Blade Setup and Installation Guide

Compaq Diagnostics Utility.................................................................................... 3-23

Automatic Server Recovery-2................................................................................. 3-23

Integrated Management Log ................................................................................... 3-23

Appendix A

Regulatory Compliance Notices

Regulatory Compliance Identification Numbers............................................................ A-1

Federal Communications Commission Notice............................................................... A-1

Class A Equipment .................................................................................................. A-2

Modifications ........................................................................................................... A-2

Cables....................................................................................................................... A-2

Canadian Notice (Avis Canadien) .................................................................................. A-2

European Union Notice .................................................................................................. A-3

Japanese Notice .............................................................................................................. A-3

Taiwanese Notice ........................................................................................................... A-3

Battery Replacement Notice........................................................................................... A-4

Appendix B

Electrostatic Discharge

Preventing Electrostatic Damage ....................................................................................B-1

Grounding Methods.........................................................................................................B-2

Contents

Appendix C

Server Error Messages

Appendix D

Troubleshooting

When the Server Blade Does Not Start .......................................................................... D-1

Server Blade Diagnostic Steps................................................................................. D-3

System Configuration Switch Procedures.............................................................. D-10

Problems After Initial Boot .......................................................................................... D-13

Appendix E

LEDs and Switches

LEDs................................................................................................................................E-1

Server Blade Front Panel .......................................................................................... E-1

Hot-Plug SCSI Hard Drive .......................................................................................E-3

Compaq ProLiant BL20p Server Blade Setup and Installation Guide v

Contents

System Switches....................................................................................................... E-7

Appendix F

Specifications

ProLiant BL20p Server Blade..........................................................................................F-1

Appendix G

System Battery

System Board Battery Replacement ...............................................................................G-1

Index

vi Compaq ProLiant BL20p Server Blade Setup and Installation Guide

This guide provides step-by-step instructions for installation and reference

information for operation, troubleshooting, and future upgrades for the Compaq

ProLiant BL20p server blade.

Intended Audience

This guide is intended for network administrators and IT personnel who install,

configure, and troubleshoot system hardware and software. Of all the documents that

ship with the system, this document provides the most comprehensive system

information and hardware procedures.

Important Safety Information

Before installing this product, read the Important Safety Information document

provided.

About This Guide

The installation and maintenance of this equipment may involve access to high power

circuitry and must be performed by trained service personnel familiar with these

conditions. This equipment is intended to be installed in restricted access areas, such

as equipment closets and data centers, where only trained service personnel are

permitted to operate and service the equipment.

Compaq ProLiant BL20p Server Blade Setup and Installation Guide vii

About This Guide

Symbols on Equipment

The following symbols may be placed on equipment to indicate the presence of potentially hazardous conditions:

WARNING: This symbol, in conjunction with any of the following symbols, indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed. Consult the documentation for specific details.

This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.

This symbol on an RJ-45 receptacle indicates a network interface connection.

WARNING: To reduce the risk of electric shock, fire, or damage to the equipment, do not plug telephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching it.

These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system.

viii Compaq ProLiant BL20p Server Blade Setup and Installation Guide

This symbol indicates that the component exceeds the recommended weight for one individual to handle safely.

Weight in kg

Weight in lb

WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

Symbols in Text

These symbols may be found in the text of this guide. They have the following

meanings.

WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

CAUTION: Text set off in this manner indicates that failure to follow directions could

result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents clarifying information or specific

instructions.

NOTE: Text set off in this manner presents commentary, sidelights, or interesting points of

information.

About This Guide

Text Conventions

This document uses the following conventions:

• Italic type is used for complete titles of published guides or variables. Variables include information that varies in system output, in command lines, and in command parameters in text.

• Bold type is used for emphasis, for onscreen interface components (window titles, menu names and selections, button and icon names, and so on), and for keyboard keys.

Compaq ProLiant BL20p Server Blade Setup and Installation Guide ix

About This Guide

• Monospace typeface is used for command lines, code examples, screen displays, error messages, and user input.

Sans serif typeface is used for uniform resource locators (URLs).

•

Getting Help

If you have a problem and have exhausted the information in this guide, you can get further information and other help in the following locations.

x Compaq ProLiant BL20p Server Blade Setup and Installation Guide

Compaq Technical Support

In North America, call the Compaq Technical Support Phone Center at 1-800-OK-COMPAQ. This service is available 24 hours a day, 7 days a week. For continuous quality improvement, calls may be recorded or monitored. Outside North America, call the nearest Compaq Technical Support Phone Center. Telephone numbers for worldwide Technical Support Centers are listed on

www.compaq.com

Before calling, refer to the Compaq Servers Troubleshooting Guide on the Documentation CD for a list of information to have available.

Compaq Website

The Compaq website has information on this product as well as the latest drivers and flash ROM images. You can access the Compaq website at

www.compaq.com

Compaq Authorized Reseller

About This Guide

For the name of the nearest Compaq authorized reseller:

• In the United States, call 1-800-345-1518.

• In Canada, call 1-800-263-5868.

• Elsewhere, see the Compaq website for locations and telephone numbers.

Reader’s Comments

Compaq welcomes your comments on this guide. Please send your comments and suggestions by email to

Compaq ProLiant BL20p Server Blade Setup and Installation Guide xi

ServerDocumentation@compaq.com.

Server Blade Features

Refer to Compaq QuickSpecs for a comprehensive listing of Compaq ProLiant™ BL20p server blade features. Key features are highlighted below.

Integrated Lights-Out Management

The server blade ships with advanced Compaq Integrated Lights-Out (iLO) technology. Features include:

• Server health monitoring

• Remote server manageability

— Remotely access the console of the host server, including all text mode and

graphics mode screens, regardless of the state of the host operating system or host server

— Remotely power up, power down, or reboot the host server

— Remotely boot a host server from a virtual diskette image

• Remote keyboard, mouse, and video (text and graphics) capability for servers

• Virtual diskette capability

• Alerts and advanced troubleshooting features

• Access from a network client with a supported Web browser

Compaq ProLiant BL20p Server Blade Setup and Installation Guide 1-1

Server Blade Features

Smart Array 5i Controller Module

Smart Array 5i Controller features include:

• 32 MB total memory for code, transfer buffers, and read cache

• Optional Battery-Backed Write Cache Enabler to prevent data loss during power

interruptions

• Support for up to two internal Wide Ultra3 SCSI hot-plug hard drives in RAID 0 and RAID 1

• Configurable with easy-to-use Array Configuration Utility (ACU)

• Option ROM Configuration for Arrays (ORCA)

• Performance monitoring, Pre-Failure Notification, and Pre-Failure Warranty

through the Compaq Insight Manager™ 7 application

Compaq NC3163 NIC Module

Standard NIC support includes:

• Three Compaq NC3163 Fast Ethernet NICs Embedded 10/100 WOL

• Auto-sensing LAN capable at either 10 or 100 Mb/s

• Full-duplex Ethernet for two-way transmission

• Support for the Intel PXE

• Support for data transfer and iLO management

• Connector compatibility for optional Dual NC7780 Gigabit upgrade module,

providing two embedded 10/1000-Mb and one 10/100-Mb NICs

LEDs

The system contains several sets of LEDs that indicate the status of hardware components and settings. For a detailed explanation of LEDs, refer to Appendix E, “LEDs and Switches.”

1-2 Compaq ProLiant BL20p Server Blade Setup and Installation Guide

Pre-Failure Warranty

The server blade includes a Pre-Failure Warranty for processors, hard drives, and memory modules purchased from Compaq through Compaq authorized resellers. Under the terms of its warranty, supported components are eligible for replacement before they actually fail provided you use Compaq Insight Manager 7 and that the system determines that the supported components have degraded below predetermined reliability thresholds within the product warranty period.

When Compaq Insight Manager 7 alerts you that a component may be eligible for Pre-Failure Warranty replacement, follow the on-screen instructions or contact a Compaq authorized service provider in your area. A yellow status indicator on the Compaq Insight Manager 7 control panel signals that a component is in a degraded condition and prompts you to replace the component in its pre-failure condition.

Security Features

Security features for the system include:

• Power-on password

Server Blade Features

• Administrator password

• Network server mode

• Configuration lock

• NVRAM write protect

Standard security features are configured through Compaq ROM-Based Setup Utility (RBSU). To access these settings, refer to Chapter 3, “Configuring and Deploying Server Blades.”

For more information about server blade security features, refer to the documentation that ships with the system.

Compaq ProLiant BL20p Server Blade Setup and Installation Guide 1-3

Installing the Server Blade and Options

This chapter provides installation procedures for ProLiant BL20p server blades and memory. For additional installation information, refer to the following documents:

• Labels attached to the server blade access panel

• Documentation that ships with each option kit

To streamline the installation process, read the installation instructions for all the hardware options before installing the hardware.

If you encounter any problems during installation, contact a Compaq authorized reseller.

WARNING: To reduce the risk of personal injury or damage to equipment, heed all warnings and cautions throughout the installation instructions.

IMPORTANT: Before installing server blades for the first time, define the hardware

configuration and server blade deployment process. Refer to Chapter 3, “Configuring and Deploying Server Blades.”

Compaq ProLiant BL20p Server Blade Setup and Installation Guide 2-1

Installing the Server Blade and Options

Preparation Procedures

To install server blade options, you may need to complete the following procedures:

• Access internal server blade components

— Power down the server blade

— Remove the server blade from the server blade enclosure

— Remove the access panel

• Identify the system board components

• Install server blade options

• Reinstall the access panel

Accessing Internal Server Blade Components

To access internal server blade components, you must remove the access panel. Observe the following warnings and cautions.

WARNING: To reduce the risk of electric shock, do not operate the server blade without the access panel.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.

CAUTION: Electrostatic discharge can damage electronic components. Properly

ground yourself before beginning any installation procedure. Refer to Appendix B, “Electrostatic Discharge,” for more information.

2-2 Compaq ProLiant BL20p Server Blade Setup and Installation Guide

Installing the Server Blade and Options

To access internal server blade components:

IMPORTANT: If the server blade is not installed in the server blade enclosure, begin with step 4.

1. Identify the proper server blade in the server blade enclosure.

2. Remove power from the server blade in one of the following ways:

— Use the virtual power button feature in the iLO remote console to power

down the server blade from a remote location. Be sure that the server blade is in standby mode by observing that the power LED is amber. For iLO information and procedures, refer to the Compaq Integrated Lights-Out User Guide.

— Press the Power On/Standby button on the front of the server blade. Be sure

that the server blade is in standby mode by observing that the power LED is amber.

Figure 2-1: Pressing the Power On/Standby button

Compaq ProLiant BL20p Server Blade Setup and Installation Guide 2-3

Installing the Server Blade and Options

CAUTION: After you press the release button, the server blade is unlocked from the enclosure. Use both hands to support the server blade when you remove it from the rack.

3. Remove the server blade from the server blade enclosure:

a. Press the release button (1).

b. Open the release lever (2).

c. Grasp the lever and slide the server blade from the enclosure (3). Place a

hand under the server blade to support it as you remove it from the rack.

Figure 2-2: Removing the server blade from the server blade enclosure

2-4 Compaq ProLiant BL20p Server Blade Setup and Installation Guide

Installing the Server Blade and Options

4. Place the server blade on a flat, level surface.

5. Remove the access panel:

a. Loosen the thumbscrew on the rear of the server blade (1).

b. Slide the access panel about 1 cm (3/8 inch) toward the rear of the unit and

lift the panel to remove it (2).

Figure 2-3: Removing the access panel

Compaq ProLiant BL20p Server Blade Setup and Installation Guide 2-5

Installing the Server Blade and Options

Identifying System Board Components

Use Figure 2-4 and Table 2-1 to identify the system board components and connectors.

Figure 2-4: System board components and connectors

2-6 Compaq ProLiant BL20p Server Blade Setup and Installation Guide

Installing the Server Blade and Options

Table 2-1: System Board Components and Connectors

Item Description

1 NIC module

2 NIC module connectors

3 Smart Array 5i Controller module

4 Smart Array 5i connectors

5 Blower assembly connectors

6 Battery

7 Processor power module (PPM) slot 2

8 Processor socket 2

9 Processor socket 1 (populated)

10 PPM slot 1 (populated)

11 DIMM slots 1A through 4B

Compaq ProLiant BL20p Server Blade Setup and Installation Guide 2-7

Installing the Server Blade and Options

Installing the Access Panel

After installing all the options, reinstall the access panel:

1. Set the access panel on top of the server blade. Allow the panel to extend past the rear of the server blade approximately 1 cm (3/8 inch).

2. Slide the access panel forward until it fits into place (1).

3. Tighten the thumbscrew on the rear of the server blade (2).

Figure 2-5: Installing the access panel

Memory

You can expand system memory by installing Compaq synchronous DRAM (SDRAM) DIMMs. A ProLiant BL20p server blade supports up to four 1-GB, 133-MHz, ECC, registered SDRAM DIMMs.

Identifying DIMM Slots

Use Figure 2-6 and Table 2-2 to identify DIMM slot locations. The slots are numbered sequentially (1 through 4), and the paired banks are identified by the letters A and B.

2-8 Compaq ProLiant BL20p Server Blade Setup and Installation Guide

Figure 2-6: DIMM slots

Table 2-2: DIMM Slots

Item Description

1 DIMM slot 1A (populated)

2 DIMM slot 2A (populated)

3 DIMM slot 3B

4 DIMM slot 4B

Installing the Server Blade and Options

DIMM Installation Guidelines

You must observe the following guidelines when installing additional memory:

• Install only 133-MHz registered SDRAM, 3.3-V, 72-bit wide, ECC DIMMs in

the server blade.

• Install identical DIMMs as pairs only.

IMPORTANT: Install identical DIMMs in slots 1A and 2A. You can install a second set of identical DIMMs in slots 3B and 4B.

• Populate both slots in a bank at the same time.

Compaq ProLiant BL20p Server Blade Setup and Installation Guide 2-9

Installing the Server Blade and Options

NOTE: The server blade ships with at least two DIMMs installed in DIMM slots 1A and 2A.

• Install the DIMMs in the paired banks in sequential order.

CAUTION: Use only Compaq DIMMs. DIMMs from other sources are known to adversely affect data integrity.

Installing DIMMs

Before installing DIMMs, review the “DIMM Installation Guidelines” section in this chapter.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.

CAUTION: Electrostatic discharge can damage electronic components. Properly

ground yourself before beginning any installation procedure. Refer to Appendix B, “Electrostatic Discharge,” for more information.

2-10 Compaq ProLiant BL20p Server Blade Setup and Installation Guide

Installing the Server Blade and Options

To install a DIMM:

1. Access the internal server blade components. Refer to the “Preparation

Procedures” section in this chapter.

2. Open the DIMM slot latches.

3. Align the key slot in the bottom edge of the DIMM with the tab in the DIMM

slot.

IMPORTANT: DIMMs do not seat if turned the wrong way.

4. Insert the DIMM into the DIMM slot (1).

5. Press down firmly. When the DIMM seats fully in the slot, the latches close (2).

Figure 2-7: Installing a DIMM

6. Reinstall the access panel. Refer to the “Installing the Access Panel” section in

this chapter.

Compaq ProLiant BL20p Server Blade Setup and Installation Guide 2-11

Installing the Server Blade and Options

Battery-Backed Write Cache Enabler

The Battery-Backed Write Cache Enabler provides the system with a means for storing and saving data in the event of an unexpected system shutdown.

To install the Battery-Backed Write Cache Enabler:

1. Access the internal server blade components. Refer to the “Preparation Procedures” section in this chapter.

2. Install the Battery-Backed Write Cache Enabler on the brass standoffs on the NIC module. Be sure the enabler seats firmly.

Figure 2-8: Installing the Battery-Backed Write Cache Enabler

2-12 Compaq ProLiant BL20p Server Blade Setup and Installation Guide

Installing the Server Blade and Options

3. Connect the cable to the Battery-Backed Write Cache Enabler (1).

4. Connect the cable to the Smart Array 5i Controller module (2).

Figure 2-9: Cabling the Battery-Backed Write Cache Enabler

5. Reinstall the access panel. Refer to the “Installing the Access Panel” section in

this chapter.

Hot-Plug SCSI Hard Drives and Blanks

Removing Hard Drive Blanks

The server blade ships standard with two hard drive blanks. Before installing a hot-plug SCSI hard drive, you must remove a blank.

CAUTION: Always populate drive bays with either a hard drive or blank. Proper airflow can only be maintained when the bays are populated. Unpopulated drive bays can lead to improper cooling and thermal damage.

Compaq ProLiant BL20p Server Blade Setup and Installation Guide 2-13

Installing the Server Blade and Options

To remove a hard drive blank:

1. Press and hold the port-colored release button (1).

NOTE: Port-colored items indicate hot-plug components.

2. Pull the blank out of the drive bay (2).

Figure 2-10: Removing a hard drive blank

NOTE: Store the hard drive blank for future use.

To install a hard drive blank, simply align the blank with the empty bay and slide the blank into the bay until the locking button engages.

SCSI ID Numbers

The server blade hot-plug SCSI hard drives have unique SCSI IDs that the system automatically sets. The IDs number from top to bottom on each server blade. Figure 2-11 shows SCSI IDs for the ProLiant BL20p server blade.

IMPORTANT: Always populate hard drive bays starting with SCSI ID 0.

2-14 Compaq ProLiant BL20p Server Blade Setup and Installation Guide

Installing the Server Blade and Options

Figure 2-11: SCSI ID numbers

Table 2-3: ProLiant BL20p Server Blade SCSI Ids

Item Description

1 SCSI ID 0

2 SCSI ID 1

Removing Hot-Plug SCSI Hard Drives

To remove hot-plug SCSI hard drives:

1. Back up all server blade data on the hard drive.

CAUTION: Before removing a hot-plug SCSI hard drive, use the LEDs to determine the status of the drive. Refer to the “Hot-Plug SCSI Hard Drive” section in Appendix E, “LEDs and Switches.”

CAUTION: If you are replacing a drive that is part of an array, refer to the hot-plug SCSI hard drive replacement guidelines in the Compaq Servers

Troubleshooting Guide.

Compaq ProLiant BL20p Server Blade Setup and Installation Guide 2-15

Installing the Server Blade and Options

2. Press the ejector lever release button (1).

3. Pull the ejector lever open (2).

4. Remove the hard drive (3).

Figure 2-12: Removing a hot-plug SCSI hard drive

Installing Hot-Plug SCSI Hard Drives

To install hot-plug SCSI hard drives:

1. Remove the existing hard drive blank or SCSI hard drive from the bay:

— If a hard drive blank is installed in the bay, refer to the “Removing Hard

Drive Blanks” section in this chapter.

— If a SCSI hard drive is already installed in the bay, refer to the “Removing

Hot-Plug SCSI Hard Drives” section in this chapter.

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