HP ProLiant BL20p User Manual

HP ProLiant BL20p Generation 3 Server

Blade

User Guide

February 2005 (Fourth Edition)

Part Number 307158-004

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Intel and Pentium are registered trademarks of Intel Corporation or its subsidiaries in the U.S. and other countries and are used under license.

Microsoft, Windows, and Windows NT are U.S. registered trademarks of Microsoft Corporation.

Java is a U.S. trademark of Sun Microsystems, Inc.

Linux is a U.S. registered trademark of Linus Torvalds.

HP ProLiant BL20p Generation 3 Server Blade User Guide

February 2005 (Fourth Edition) Part Number 307158-004

About This Guide

Audience Assumptions..................................................................................................... vii

Important Safety Information........................................................................................... vii

Symbols on Equipment .................................................................................................... vii

Rack Stability .................................................................................................................... ix

Symbols in Text.................................................................................................................ix

Related Documents..............................................................................................................x

Getting Help ........................................................................................................................x

Technical Support.........................................................................................................x

HP Website ................................................................................................................. xi

Authorized Reseller .................................................................................................... xi

Reader’s Comments .......................................................................................................... xi

Chapter 1

Server Blade Component Identification

LEDs................................................................................................................................ 1-1

Server Blade Front Panel .......................................................................................... 1-1

Hot-Plug SCSI Hard Drive .......................................................................................1-3

Power Button................................................................................................................... 1-6

System Switches.............................................................................................................. 1-7

NMI Switch............................................................................................................... 1-7

System Maintenance Switch..................................................................................... 1-8

System Settings Switch............................................................................................. 1-8

Identifying System Board Components........................................................................... 1-9

Identifying Local I/O Cable Connectors ....................................................................... 1-10

HP ProLiant BL20p Generation 3 Server Blade User Guide iii

Contents

Chapter 2

Server Blade Operations

Powering Up the Server Blade.........................................................................................2-1

Powering Down the Server Blade....................................................................................2-2

Chapter 3

Server Blade Setup

Accessing Internal Server Blade Components................................................................. 3-1

Removing the Server Blade Access Panel.................................................................3-2

Removing a Server Blade Blank......................................................................................3-3

Installing a Server Blade..................................................................................................3-3

Removing a Server Blade from a Server Blade Enclosure ..............................................3-5

Chapter 4

Hardware Options Installation

Processors and Heatsinks.................................................................................................4-1

Installation and Upgrade Requirements ....................................................................4-2

Removing a Processor and Heatsink.........................................................................4-2

Installing a Processor ................................................................................................4-3

Hot-Plug SCSI Hard Drives and Blanks..........................................................................4-5

Removing Hard Drive Blanks ...................................................................................4-5

SCSI ID Numbers......................................................................................................4-6

Removing Hot-Plug SCSI Hard Drives.....................................................................4-6

Installing Hot-Plug SCSI Hard Drives ......................................................................4-7

Memory............................................................................................................................4-9

DIMM Installation Guidelines ..................................................................................4-9

Installing DIMMs......................................................................................................4-9

Smart Array 6i 128-MB Battery-Backed Write Cache Enabler.....................................4-11

HP ProLiant BL20p G3 Dual Port Fibre Channel Adapter ...........................................4-14

Chapter 5

Server Blade Configuration and Utilities

Software and Utilities ......................................................................................................5-1

Integrated Lights-Out Advanced Management .........................................................5-2

Redundant ROM Support..........................................................................................5-5

Remote ROM Flash...................................................................................................5-6

ROMPaq Utility ........................................................................................................5-7

ROM-Based Setup Utility .........................................................................................5-7

iv HP ProLiant BL20p Generation 3 Server Blade User Guide

Fan Redundancy ..................................................................................................... 5-10

ProLiant Power Governor....................................................................................... 5-11

Option ROM Configuration for Arrays Utility....................................................... 5-12

Network-Based PXE Deployment .......................................................................... 5-12

HP Systems Insight Manager.................................................................................. 5-15

Diagnostics Utility .................................................................................................. 5-15

Automatic Server Recovery-2................................................................................. 5-16

Integrated Management Log................................................................................... 5-17

Configuration and Deployment Overview .................................................................... 5-20

Static IP Bay Configuration.................................................................................... 5-20

Deployment Methods.............................................................................................. 5-28

Chapter 6

Connecting Local I/O Devices

Connecting to a Server Blade through iLO ..................................................................... 6-1

Connecting Directly to a Server Blade using Video and USB Devices .......................... 6-4

Directly Accessing a Configured Server Blade with Local Keyboard, Video, and

Mouse........................................................................................................................ 6-5

Directly Accessing a Server Blade with Local Media Devices ................................ 6-6

Appendix A

Server Blade Troubleshooting

Server Blade Error Messages ......................................................................................... A-1

When the Server Blade Does Not Start .......................................................................... A-2

Server Blade Diagnostic Steps................................................................................. A-4

Power Converter Module LED .............................................................................. A-11

System Maintenance Switch Procedures ............................................................... A-13

Problems After Initial Boot .......................................................................................... A-16

Contents

Appendix B

Battery Replacement

System Board Battery Replacement................................................................................B-1

Appendix C

Regulatory Compliance Notices

Regulatory Compliance Identification Numbers.............................................................C-1

Federal Communications Commission Notice................................................................C-1

Modifications............................................................................................................C-1

HP ProLiant BL20p Generation 3 Server Blade User Guide v

Contents

Cables....................................................................................................................... C-2

Canadian Notice (Avis Canadien) .................................................................................. C-2

European Union Notice .................................................................................................. C-2

Japanese Notice............................................................................................................... C-2

Korean Notice................................................................................................................. C-3

BSMI Notice................................................................................................................... C-3

Battery Replacement Notice ........................................................................................... C-3

Appendix D

Electrostatic Discharge

Preventing Electrostatic Damage....................................................................................D-1

Grounding Methods ........................................................................................................D-2

Index

vi HP ProLiant BL20p Generation 3 Server Blade User Guide

This guide provides step-by-step instructions for installation, and reference

information for operation, troubleshooting, and future upgrades for the HP ProLiant

BL20p Generation 3 server blade.

Audience Assumptions

This guide is for the person who installs, administers, and troubleshoots servers. HP

assumes you are qualified in the servicing of computer equipment and trained in

recognizing hazards in products with hazardous energy levels.

Important Safety Information

Before installing this product, read the Important Safety Information document

included with the server.

About This Guide

Symbols on Equipment

The following symbols may be placed on equipment to indicate the presence of

potentially hazardous conditions:

WARNING: This symbol, in conjunction with any of the following symbols, indicates the presence of a potential hazard. The potential for injury exists if warnings are not observed. Consult the documentation for specific details.

HP ProLiant BL20p Generation 3 Server Blade User Guide vii

About This Guide

Weight in kg

Weight in lb

This symbol indicates the presence of hazardous energy circuits or electric shock hazards. Refer all servicing to qualified personnel.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure. Refer all maintenance, upgrades, and servicing to qualified personnel.

This symbol indicates the presence of electric shock hazards. The area contains no user or field serviceable parts. Do not open for any reason.

WARNING: To reduce the risk of injury from electric shock hazards, do not open this enclosure.

This symbol on an RJ-45 receptacle indicates a network interface connection. WARNING: To reduce the risk of electric shock, fire, or damage to the

equipment, do not plug telephone or telecommunications connectors into this receptacle.

This symbol indicates the presence of a hot surface or hot component. If this surface is contacted, the potential for injury exists.

WARNING: To reduce the risk of injury from a hot component, allow the surface to cool before touching.

These symbols, on power supplies or systems, indicate that the equipment is supplied by multiple sources of power.

WARNING: To reduce the risk of injury from electric shock, remove all power cords to completely disconnect power from the system.

This symbol indicates that the component exceeds the recommended weight for one individual to handle safely.

WARNING: To reduce the risk of personal injury or damage to the equipment, observe local occupational health and safety requirements and guidelines for manual material handling.

viii HP ProLiant BL20p Generation 3 Server Blade User Guide

Rack Stability

WARNING: To reduce the risk of personal injury or damage to the equipment, be sure that:

• The leveling jacks are extended to the floor.

• The full weight of the rack rests on the leveling jacks.

• The stabilizing feet are attached to the rack if it is a single-rack installation.

• The racks are coupled together in multiple-rack installations.

• Only one component is extended at a time. A rack may become unstable if

more than one component is extended for any reason.

Symbols in Text

These symbols may be found in the text of this guide. They have the following

meanings.

WARNING: Text set off in this manner indicates that failure to follow directions in the warning could result in bodily harm or loss of life.

About This Guide

CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information.

IMPORTANT: Text set off in this manner presents essential information to explain a concept

or complete a task.

NOTE: Text set off in this manner presents additional information to emphasize or supplement

important points of the main text.

HP ProLiant BL20p Generation 3 Server Blade User Guide ix

About This Guide

Getting Help

If you have a problem and have exhausted the information in this guide, you can get

further information and other help in the following locations.

Technical Support

In North America, call the HP Technical Support Phone Center at

1-800-HP-INVENT (1-800-474-6836). This service is available 24 hours a day,

7 days a week. For continuous quality improvement, calls may be recorded or

monitored. Outside North America, call the nearest HP Technical Support Phone

Center. Telephone numbers for worldwide Technical Support Centers are listed on

the HP website,

x HP ProLiant BL20p Generation 3 Server Blade User Guide

www.hp.com.

Be sure to have the following information available before you call HP:

• Technical support registration number (if applicable)

• Product serial number

• Product model name and number

• Applicable error messages

• Add-on boards or hardware

• Third-party hardware or software

• Operating system type and revision level

HP Website

The HP website has information on this product as well as the latest drivers and flash

ROM images. You can access the HP website at www.hp.com.

Authorized Reseller

About This Guide

For the name of the nearest authorized reseller:

• In the United States, call 1-800-345-1518.

• In Canada, call 1-800-263-5868.

• Elsewhere, see the HP website for locations and telephone numbers.

Reader’s Comments

HP welcomes your comments on this guide. Please send your comments and

suggestions by e-mail to ServerDocumentation@hp.com.

HP ProLiant BL20p Generation 3 Server Blade User Guide xi

Server Blade Component Identification

LEDs

The system contains several sets of LEDs that indicate the status and settings of

hardware components. Use the following sections to determine the location and

functions of LEDs on these components:

• ProLiant BL20p Generation 3 server blade front panel

• Hot-plug SCSI hard drive

Server Blade Front Panel

Seven LEDs on the front of the server blade indicate server status. Use Figure 1-1

and Table 1-1 to identify LED locations and functions.

HP ProLiant BL20p Generation 3 Server Blade User Guide 1-1

Server Blade Component Identification

Figure 1-1: ProLiant BL20p G3 server blade front panel

LEDs

Table 1-1: ProLiant BL20p G3 Server Blade Front Panel LEDs

Item LED Description Status

1 Unit identification

(UID)

2 Health Green = Normal status

1-2 HP ProLiant BL20p Generation 3 Server Blade User Guide

Blue = Flagged Blue flashing = Management mode Off = No remote management

Flashing = Booting Amber = Degraded status Red = Critical status

continued

Server Blade Component Identification

Table 1-1: ProLiant BL20p G3 Server Blade Front Panel LEDs continued

Item LED Description Status

3 NIC 1*

4 NIC 2*

5 NIC 3*

6 NIC 4*

7 Power Green = On

*Actual NIC numeration depends on factors such as which operating system is installed on the server.

Hot-Plug SCSI Hard Drive

Each hot-plug SCSI hard drive has three LEDs located on the front of the drive. The

LEDs provide activity, online, and fault status for each corresponding drive when

configured as a part of an array and attached to a powered-on Smart Array controller.

Their behavior may vary depending on the status of other drives in the array. Use

Figure 1-2 and Table 1-2 to identify LED locations and functions.

Green = Linked to network Green flashing = Network activity Off = No activity

Amber = Standby (power available) Off = Unit off

HP ProLiant BL20p Generation 3 Server Blade User Guide 1-3

Server Blade Component Identification

WARNING: Before removing a hard drive, read the hot-plug hard drive replacement section in the HP ProLiant Servers Troubleshooting Guide.

• The first LED indicates drive activity status (1), where on indicates activity and

off indicates no activity by the drive.

• The second LED indicates online status (2), where flashing indicates an active

online condition and off indicates an inactive online condition.

• The third LED indicates fault status (3), where flashing indicates fault-process

activity and off indicates a no-fault-process activity.

Figure 1-2: Hot-plug SCSI hard drive LEDs

1-4 HP ProLiant BL20p Generation 3 Server Blade User Guide

Server Blade Component Identification

Table 1-2: Hot-Plug SCSI Hard Drive LED Status Combinations

(1) Activity (2) Online (3) Fault Description

On Off Off

On Flashing Off

Flashing Flashing Flashing

Off Off Off OK to replace the drive online if a predictive failure alert

Off Off On OK to replace the drive online.

Do not remove the drive. Removing a drive during this process causes data loss.

The drive is being accessed and is not configured as part of an array.

Do not remove the drive. Removing a drive during this process causes data loss.

The drive is rebuilding or undergoing capacity expansion.

Do not remove the drive. Removing a drive during this process causes data loss.

The drive is part of an array being selected by the Array Configuration Utility.

-OrThe Options ROMPaq is upgrading the drive.

is received and the drive is attached to an array controller.

The drive is not configured as part of an array.

-OrIf this drive is part of an array, a powered-on controller

is not accessing the drive.

-OrThe drive is configured as an online spare.

The drive has failed and has been placed offline.

continued

HP ProLiant BL20p Generation 3 Server Blade User Guide 1-5

Server Blade Component Identification

Table 1-2: Hot-Plug SCSI Hard Drive LED Status Combinations continued

(1) Activity (2) Online (3) Fault Description

Off On Off OK to replace the drive online if a predictive failure alert

is received, provided that the array is configured for fault tolerance and all other drives in the array are online.

The drive is online and configured as part of an array.

On or flashing

On Off OK to replace the drive online if a predictive failure alert

is received, provided that the array is configured for fault tolerance and all other drives in the array are online.

The drive is online and being accessed.

Power Button

Setting the server blade power button to the standby position removes power from

most areas of the server blade. This process may take 30 seconds, during which time

some internal circuitry remains active.

IMPORTANT: To remove power completely, remove the server blade from the server blade

enclosure.

Use Figure 1-3 to identify the button location.

Figure 1-3: Power button

1-6 HP ProLiant BL20p Generation 3 Server Blade User Guide

System Switches

System switches enable you to change certain settings or to perform advanced

diagnostic procedures. Use Figure 1-4 and Table 1-3 to identify switch locations and

functions.

Figure 1-4: Server blade switches

Server Blade Component Identification

Table 1-3: Server Blade Switches

Item Description

1 NMI switch

2 System maintenance switch (SW2)

3 System settings switch (SW1)

NMI Switch

The non-maskable interrupt (NMI) switch is for use by trained service personnel

only. Refer to the HP ProLiant BL p-Class System Maintenance and Service Guide

for more information.

HP ProLiant BL20p Generation 3 Server Blade User Guide 1-7

Server Blade Component Identification

System Maintenance Switch

The system maintenance switch (SW2) is an eight-position switch that implements

protection and override functions. The default position is off. For the proper system

maintenance switch settings, refer to Table 1-4 or refer to the labels attached to the

inside of the server access panel.

Table 1-4: System Maintenance Switch (SW2) Settings

Position Description On/Off Function

1 iLO Security

Override

2 Configuration

lock

3 Reserved The default is OFF.

4 Reserved The default is OFF.

5 Password

Disable

6 Reset

Configuration

7 Reserved The default is OFF.

8 Reserved The default is OFF.

System Settings Switch

The system settings switch (SW1) is a four-position switch with all four settings

reserved. The default setting for all four positions is off.

Off = iLO Security is enabled. On = Overrides iLO security function.

Off = System configuration can be modified. On = System configuration is locked and

cannot be modified.

Off = Power-on password is enabled. On = Power-on password is disabled.

Off = Normal. On = ROM treats the system configuration

as invalid.

1-8 HP ProLiant BL20p Generation 3 Server Blade User Guide

Server Blade Component Identification

Identifying System Board Components

Use Figure 1-5 and Table 1-5 to identify the system board components and

connectors.

Figure 1-5: System board components and connectors

Table 1-5: System Board Components and Connectors

Item Description

1 Power button/LED board connector

2 SCSI backplane board connector 1

3 Processor socket 2

4 Smart Array 6i Controller

5 Standard NIC Mezzanine card

6 Smart Array 6i 128-MB Battery-Backed Write Cache

Enabler (Optional)

7 Power converter module

8 HP ProLiant BL20p G3 Dual Port Fibre Channel

adapter (Optional)

continued

HP ProLiant BL20p Generation 3 Server Blade User Guide 1-9

Server Blade Component Identification

Table 1-5: System Board Components and Connectors continued

Item Description

9 DC filter module

10 DIMM slots (4)

11 System Battery

12 Processor socket 1 (populated)

13 SCSI backplane board connector 2

14 Fan connectors

Identifying Local I/O Cable Connectors

Use Figure 1-6 and Table 1-6 to identify the local I/O cable connectors.

Figure 1-6: Local I/O Cable Connectors

1-10 HP ProLiant BL20p Generation 3 Server Blade User Guide

Server Blade Component Identification

Table 1-6: Local I/O cable connectors

Item Connector Name Connector Description

1 Server blade connector Attaches to the I/O port on the front

of the server blade.

2 Video connector Provides video capability.

3 USB connector 1 Provides USB connection enabling

direct connection to the server blade.

4 USB connector 2 Provides USB connection enabling

direct connection to the server blade.

5 Serial connector Requires a null modem serial cable

and enables trained personnel to perform advanced diagnostic procedures.

6 iLO RJ-45 (10/100

Ethernet) connector

Provides an Ethernet connector through which you can access the server blade iLO interface from a client device.

HP ProLiant BL20p Generation 3 Server Blade User Guide 1-11

Server Blade Operations

Powering Up the Server Blade

By default, server blades are set to power up automatically when installed in a server

blade enclosure. If you changed this setting, use one of the following methods to

power up the server blade:

• Power button

— A momentary press initiates a power-up request. The system detects if power

is available from the power subsystem to power on the server blade. If power is available, then the server blade powers on.

— A long press, 5 or more seconds, initiates a power-up override. The server

blade is powered on without detecting available power.

CAUTION: Always observe iLO alerts before initiating a power-up override to prevent a hot-plug power supply fault and possible loss of system power. Refer to the HP Integrated Lights-Out User Guide for more information.

NOTE: You may choose to perform a power-up override to power up a server blade and to override the power-up request function when the management modules are not in use and when you know that sufficient power is available.

• Virtual power button features through the iLO remote console

— A momentary power-up selection — A hold power-up selection

HP ProLiant BL20p Generation 3 Server Blade User Guide 2-1

Server Blade Operations

For more information about iLO, refer to Chapter 5, “Server Blade Configuration and

Utilities.”

Powering Down the Server Blade

The ProLiant BL20p Generation 3 server blade can be powered down in either of the

following ways:

• Use the virtual power button feature in the iLO remote console to power down

the server blade from a remote location. Be sure that the server blade is in standby mode by observing that the power LED is amber. For iLO information and procedures, refer to the HP Integrated Lights-Out User Guide.

• Press the power button on the front of the server blade. Be sure that the server

blade is in standby mode by observing that the power LED is amber. This process may take 30 seconds, during which time some internal circuitry remains active.

IMPORTANT: To remove power completely form the server blade, remove the server blade

from the server blade enclosure.

2-2 HP ProLiant BL20p Generation 3 Server Blade User Guide

Server Blade Setup

Accessing Internal Server Blade Components

WARNING: To reduce the risk of electric shock, do not power up the server blade with the access panel removed.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.

CAUTION: Electrostatic discharge can damage electronic components. Properly

ground yourself before beginning any installation procedure. Refer to Appendix D, “Electrostatic Discharge,” for more information.

IMPORTANT: If the server blade is not installed in the server blade enclosure or is not

receiving power through the diagnostic station, begin with step 4.

1. Identify the proper server blade in the server blade enclosure.

2. Remove power from the server blade. Refer to “Powering Down the Server

Blade” in Chapter 2, “Server Blade Operations.”

CAUTION: After you press the release button, the server blade is unlocked from the server blade enclosure. Use both hands to support the server blade when you remove it from the rack.

3. Remove the server blade from the server blade enclosure. Refer to “Removing a Server Blade from a Server Blade Enclosure” in this chapter.

HP ProLiant BL20p Generation 3 Server Blade User Guide 3-1

Server Blade Setup

4. Place the server blade on a flat, level surface.

5. Remove the access panel. Refer to “Removing the Server Blade Access Panel” in

this chapter.

Removing the Server Blade Access Panel

WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.

CAUTION: Electrostatic discharge can damage electronic components. Properly

ground yourself before beginning any installation procedure. Refer to Appendix D, “Electrostatic Discharge,” for more information.

WARNING: To reduce the risk of electric shock, do not power up the server blade with the access panel removed.

1. Loosen the thumbscrew on the rear of the server blade (1).

2. Slide the access panel about 1 cm (3/8 in) toward the rear of the unit and lift the

panel to remove it (2).

Figure 3-1: Removing the access panel

3-2 HP ProLiant BL20p Generation 3 Server Blade User Guide

To install the access panel, reverse the removal procedure.

Removing a Server Blade Blank

CAUTION: Always populate the server blade enclosure bays with either a server

blade or a server blade blank. Unpopulated bays can lead to improper cooling and thermal damage.

1. Press the release buttons (1).

2. Slide the server blade blank out of the bay (2).

Server Blade Setup

Figure 3-2: Removing a server blade blank

NOTE: Store the server blade blank for future use.

Installing a Server Blade

Before installing server blades for the first time, define the hardware configuration and server blade deployment process. Refer to Chapter 5, “Server Blade Configuration and Utilities.”

HP ProLiant BL20p Generation 3 Server Blade User Guide 3-3

Server Blade Setup

1. Align the keyed end of the server blade with the guide at the end of a bay on the server blade enclosure.

IMPORTANT: The server blade is keyed to fit only one way in the bay. If the server blade does not slide easily into the bay, be sure that the server blade is oriented properly.

2. Install the server blade by sliding the server blade fully into the bay (1).

3. Close the ejector lever (2).

CAUTION: Always populate the server blade enclosure bays with either a server blade or server blade blank. Unpopulated bays can lead to improper cooling and thermal damage.

Figure 3-3: Installing a server blade

3-4 HP ProLiant BL20p Generation 3 Server Blade User Guide

Server Blade Setup

Removing a Server Blade from a Server Blade Enclosure

1. Press the release button (1).

CAUTION: After you press the release button, the server blade is unlocked from the server blade enclosure. Use both hands to support the server blade when you remove it from the rack.

2. Open the release lever (2).

3. Grasp the lever and slide the server blade from the server blade enclosure (3).

Place a hand under the server blade to support it as you remove it from the server blade enclosure.

Figure 3-4: Removing a server blade

HP ProLiant BL20p Generation 3 Server Blade User Guide 3-5

Hardware Options Installation

Processors and Heatsinks

The ProLiant BL20p G3 server blade ships with one or two processors.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the internal system components to cool before touching them.

WARNING: This documentation assumes that the server blade is in a rack and not receiving power from a diagnostic station. If using a diagnostic station, be sure to disconnect the server blade from the diagnostic station before installing a processor.

CAUTION: Properly ground yourself before beginning any installation procedure.

Electrostatic discharge can damage electronic components.

CAUTION: Handle the processor with care. Do not bend or damage the pins

beneath the processor.

HP ProLiant BL20p Generation 3 Server Blade User Guide 4-1

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