HP Pro 100 User Manual

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LASERJET PRO 100 COLOR MFP M175

User Guide

LaserJet Pro 100 color MFP M175

User Guide

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Edition 1, 4/2011

Part number: CE865-90907

Trademark Credits

, Acrobat®, and PostScript® are

Adobe trademarks of Adobe Systems Incorporated.

Intel® Core™ is a trademark of Intel Corporation in the U.S. and other countries.

Java™ is a US trademark of Sun Microsystems, Inc.

Microsoft®, Windows®, Windows® XP, and Windows Vista® are U.S. registered trademarks of Microsoft Corporation.

is a registered trademark of The

UNIX Open Group.

ENERGY STAR

and the ENERGY STAR

mark are registered U.S. marks.

Conventions used in this guide

TIP: Tips provide helpful hints or shortcuts.

NOTE: Notes provide important information to explain a concept or to complete a task.

CAUTION: Cautions indicate procedures that you should follow to avoid losing data or damaging

the product.

WARNING! Warnings alert you to specific procedures that you should follow to avoid personal

injury, catastrophic loss of data, or extensive damage to the product.

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iv Conventions used in this guide ENWW

Table of contents

1 Product basics ................................................................................................................................................ 1

Product comparison ............................................................................................................................. 2

Environmental features ........................................................................................................................ 3

Accessibility features ............................................................................................................................ 3

Product views ....................................................................................................................................... 4

Product front view ................................................................................................................ 4

Product back view ................................................................................................................ 5

Serial number and model number location .......................................................................... 5

Control panel layout ............................................................................................................. 6

2 Control panel menus ...................................................................................................................................... 7

Setup menu .......................................................................................................................................... 8

Reports menu ...................................................................................................................... 8

System Setup menu ............................................................................................................ 8

Service menu ..................................................................................................................... 10

Network Setup menu (network models only) ..................................................................... 11

Function specific menus ..................................................................................................................... 12

Copy Menu ........................................................................................................................ 12

3 Software for Windows .................................................................................................................................. 15

Supported operating systems for Windows ........................................................................................ 16

Supported printer drivers for Windows ............................................................................................... 16

Select the correct printer driver for Windows ..................................................................................... 16

Change print job settings .................................................................................................................... 18

Change printer-driver settings for Windows ....................................................................................... 19

Change the settings for all print jobs until the software program is closed ........................ 19

Change the default settings for all print jobs ...................................................................... 19

Change the product configuration settings ........................................................................ 19

Remove software for Windows ........................................................................................................... 20

Supported utilities for Windows .......................................................................................................... 20

Other Windows components and utilities ........................................................................... 20

Software for other operating systems ................................................................................................. 21

ENWW v

4 Use the product with Mac ............................................................................................................................ 23

Software for Mac ................................................................................................................................ 24

Supported operating systems for Mac ............................................................................... 24

Supported printer drivers for Mac ...................................................................................... 24

Install software for Mac operating systems ........................................................................ 24

Remove software from Mac operating systems ................................................................. 26

Priority for print settings for Mac ........................................................................................ 26

Change printer-driver settings for Mac .............................................................................. 27

Software for Mac computers .............................................................................................. 28

Print with Mac ..................................................................................................................................... 29

Cancel a print job with Mac ................................................................................................ 29

Change the paper size and type with Mac ......................................................................... 29

Resize documents or print on a custom paper size with Mac ............................................ 29

Create and use printing presets with Mac ......................................................................... 29

Print a cover page with Mac .............................................................................................. 30

Use watermarks with Mac .................................................................................................. 30

Print multiple pages on one sheet of paper with Mac ........................................................ 31

Print on both sides of the page (duplex printing) with Mac ................................................ 31

Set the color options with Mac ........................................................................................... 31

Use the Services menu with Mac ...................................................................................... 32

Scan with Mac .................................................................................................................................... 33

Solve problems with Mac ................................................................................................................... 34

5 Connect the product ..................................................................................................................................... 35

Supported network operating systems (network models only) ........................................................... 36

Printer sharing disclaimer .................................................................................................. 36

Use HP Smart Install to connect to a computer, a wired network, or a wireless network .................. 37

Connect with USB by using the software CD-ROM ........................................................................... 38

Connect to a network by using the software CD-ROM (network models only) .................................. 39

Supported network protocols ............................................................................................. 39

Install the product on a wired network ............................................................................... 39

Install the product on a wireless network ........................................................................... 40

Configure the network product ........................................................................................... 45

6 Paper and print media .................................................................................................................................. 47

Understand paper use ........................................................................................................................ 48

Special paper guidelines .................................................................................................... 48

Change the printer driver to match the paper type and size .............................................................. 50

Supported paper sizes ....................................................................................................................... 51

Supported paper types ....................................................................................................................... 53

Load paper trays ................................................................................................................................ 55

Load the input tray ............................................................................................................. 55

Tray capacity ..................................................................................................................... 56

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Paper orientation for loading trays ..................................................................................... 56

7 Print cartridges and imaging drum ............................................................................................................. 57

Print cartridge and imaging drum features ......................................................................................... 58

Supplies views .................................................................................................................................... 59

Print cartridge views .......................................................................................................... 59

Imaging drum views ........................................................................................................... 59

Manage print cartridges and the imaging drum .................................................................................. 60

Change settings for print cartridges or the imaging drum .................................................. 60

Replacement instructions .................................................................................................. 61

Recycle supplies ................................................................................................................ 67

Print-cartridge and imaging drum storage ......................................................................... 67

HP policy on non-HP supplies ........................................................................................... 68

HP fraud hotline and Web site ........................................................................................... 68

Solve problems with print cartridges or the imaging drum ................................................................. 69

Check the print cartridges and imaging drum .................................................................... 69

Interpret control panel messages for print cartridges or the imaging drum ....................... 73

8 Print tasks ...................................................................................................................................................... 77

Cancel a print job ............................................................................................................................... 78

Basic print tasks with Windows .......................................................................................................... 79

Open the printer driver with Windows ................................................................................ 79

Get help for any printing option with Windows ................................................................... 79

Change the number of print copies with Windows ............................................................. 80

Save custom print settings for reuse with Windows .......................................................... 80

Improve print quality with Windows ................................................................................... 83

Print on both sides (duplex) with Windows ........................................................................ 84

Print multiple pages per sheet with Windows .................................................................... 86

Select page orientation with Windows ............................................................................... 88

Set color options with Windows ......................................................................................... 90

Additional print tasks with Windows ................................................................................................... 91

Print colored text as black with Windows ........................................................................... 91

Print on preprinted letterhead or forms with Windows ....................................................... 92

Print on special paper, labels, or transparencies ............................................................... 94

Print the first or last page on different paper with Windows ............................................... 96

Scale a document to fit page size ...................................................................................... 97

Add a watermark to a document with Windows ................................................................. 99

Create a booklet with Windows ......................................................................................... 99

9 Color ............................................................................................................................................................. 101

Adjust color ....................................................................................................................................... 102

Change the color theme for a print job ............................................................................ 102

Change the color options ................................................................................................. 102

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Manual color options ........................................................................................................ 103

Use the HP EasyColor option for Windows ...................................................................................... 105

Match colors ..................................................................................................................................... 106

10 Copy ........................................................................................................................................................... 107

Use copy functions ........................................................................................................................... 108

One-touch copy ............................................................................................................... 108

Multiple copies ................................................................................................................. 108

Copy a multiple-page original .......................................................................................... 109

Copy identification cards .................................................................................................. 110

Cancel a copy job ............................................................................................................ 111

Reduce or enlarge a copy ................................................................................................ 111

Collate a copy job ............................................................................................................ 112

Make color or black and white copies .............................................................................. 113

Copy settings .................................................................................................................................... 113

Change copy quality ........................................................................................................ 113

Check the scanner glass for dirt and smudges ................................................................ 114

Adjust the lightness or darkness for copies ..................................................................... 115

Define custom copy settings ............................................................................................ 115

Set the paper size and type for copying on special paper ............................................... 116

Restore copy default settings .......................................................................................... 116

Copy photos ..................................................................................................................................... 117

Copy mixed size originals ................................................................................................................. 118

Copy on both sides manually (duplex) ............................................................................................. 119

11 Scan ........................................................................................................................................................... 121

Use scan functions ........................................................................................................................... 122

Scan methods .................................................................................................................. 122

Cancel a scan .................................................................................................................. 123

Scan settings .................................................................................................................................... 124

Scanner resolution and color ........................................................................................... 124

Scan quality ..................................................................................................................... 126

12 Manage and maintain the product ........................................................................................................... 127

Print information pages .................................................................................................................... 128

Change the product settings from a computer ................................................................................. 130

Use HP Web Jetadmin software ...................................................................................................... 131

Product security features .................................................................................................................. 132

Lock the product .............................................................................................................. 132

Assign a system password (network models only) .......................................................... 132

Economy settings ............................................................................................................................. 133

Sleep mode ...................................................................................................................... 133

Low power settings .......................................................................................................... 133

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Archive print ..................................................................................................................... 134

Clean the product ............................................................................................................................. 135

Clean the document feeder pickup rollers and separation pad ....................................... 135

Clean the paper path ....................................................................................................... 136

Clean the exterior ............................................................................................................ 136

Product updates ............................................................................................................................... 136

13 Solve problems ......................................................................................................................................... 137

Self help ........................................................................................................................................... 138

Solve problems checklist .................................................................................................................. 139

Step 1: Make sure that the product is set up correctly ..................................................... 139

Step 2: Check the cabling or wireless connection (network models only) ....................... 139

Step 3: Check the control panel for error messages ....................................................... 139

Step 4: Check the paper .................................................................................................. 139

Step 5: Check the software .............................................................................................. 140

Step 6: Test print functionality ......................................................................................... 140

Step 7: Test copy functionality ......................................................................................... 140

Step 8: Check the supplies .............................................................................................. 140

Step 9: Try sending a print job from a computer .............................................................. 140

Factors that affect product performance .......................................................................................... 141

Restore factory settings .................................................................................................................... 141

Interpret control panel messages ..................................................................................................... 142

Control panel message types .......................................................................................... 142

Control panel messages .................................................................................................. 142

Paper feeds incorrectly or becomes jammed ................................................................................... 148

The product does not pick up paper ................................................................................ 148

The product picks up multiple sheets of paper ................................................................ 148

Prevent paper jams .......................................................................................................... 148

Clear jams ........................................................................................................................ 149

Improve print quality ......................................................................................................................... 154

Use the correct paper type setting in the printer driver .................................................... 154

Adjust color settings in the printer driver .......................................................................... 155

Use paper that meets HP specifications .......................................................................... 156

Print a cleaning page ....................................................................................................... 157

Calibrate the product to align the colors .......................................................................... 157

Use the printer driver that best meets your printing needs .............................................. 157

The product does not print or it prints slowly .................................................................................... 159

The product does not print ............................................................................................... 159

The product prints slowly ................................................................................................. 159

Solve connectivity problems ............................................................................................................. 160

Solve direct-connect problems ........................................................................................ 160

Solve network problems .................................................................................................. 160

Solve wireless network problems ..................................................................................................... 162

ENWW ix

Wireless connectivity checklist ........................................................................................ 162

The product does not print after the wireless configuration completes ............................ 162

The product does not print, and the computer has a third-party firewall installed ........... 163

The wireless connection does not work after moving the wireless router or product ...... 163

Cannot connect more computers to the wireless product ................................................ 163

The wireless product loses communication when connected to a VPN .......................... 163

The network does not appear in the wireless networks list ............................................. 163

The wireless network is not functioning ........................................................................... 163

Product software problems with Windows ........................................................................................ 165

Solve common Mac problems .......................................................................................................... 166

The printer driver is not listed in the Print & Fax list ........................................................ 166

The product name does not appear in the product list in the Print & Fax list .................. 166

The printer driver does not automatically set up the selected product in the Print &

Fax list ............................................................................................................................. 166

A print job was not sent to the product that you wanted .................................................. 166

When connected with a USB cable, the product does not appear in the Print & Fax list

after the driver is selected. ............................................................................................... 167

You are using a generic printer driver when using a USB connection ............................. 167

Appendix A Supplies and accessories ........................................................................................................ 169

Order parts, accessories, and supplies ............................................................................................ 170

Part numbers .................................................................................................................................... 170

Print cartridges ................................................................................................................. 170

Imaging drums ................................................................................................................. 170

Cables and interfaces ...................................................................................................... 170

Appendix B Service and support ................................................................................................................. 171

Hewlett-Packard limited warranty statement .................................................................................... 172

HP's Premium Protection Warranty: LaserJet print cartridge limited warranty statement ................ 174

HP's LaserJet imaging drum limited warranty statement for replacement imaging drums ............... 175

Data stored on the print cartridge and imaging drum ....................................................................... 176

End User License Agreement .......................................................................................................... 177

OpenSSL .......................................................................................................................................... 179

Customer support ............................................................................................................................. 179

Repack the product .......................................................................................................................... 180

Appendix C Specifications ............................................................................................................................ 181

Physical specifications ..................................................................................................................... 182

Power consumption, electrical specifications, and acoustic emissions ............................................ 182

Environmental specifications ............................................................................................................ 182

Appendix D Regulatory information ............................................................................................................ 183

FCC regulations ............................................................................................................................... 184

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Environmental product stewardship program ................................................................................... 185

Protecting the environment .............................................................................................. 185

Ozone production ............................................................................................................ 185

Power consumption ......................................................................................................... 185

Paper use ........................................................................................................................ 185

Plastics ............................................................................................................................ 185

HP LaserJet print supplies ............................................................................................... 185

Return and recycling instructions ..................................................................................... 186

Paper ............................................................................................................................... 187

Material restrictions .......................................................................................................... 187

Disposal of waste equipment by users in private households in the European Union .... 187

Chemical substances ....................................................................................................... 187

Material Safety Data Sheet (MSDS) ................................................................................ 187

For more information ....................................................................................................... 187

Declaration of conformity (base models) .......................................................................................... 189

Declaration of conformity (wireless models) ..................................................................................... 191

Safety statements ............................................................................................................................. 193

Laser safety ..................................................................................................................... 193

Canadian DOC regulations .............................................................................................. 193

VCCI statement (Japan) .................................................................................................. 193

Power cord instructions ................................................................................................... 193

Power cord statement (Japan) ......................................................................................... 193

EMC statement (Korea) ................................................................................................... 193

Laser statement for Finland ............................................................................................. 194

GS statement (Germany) ................................................................................................. 194

Substances Table (China) ............................................................................................... 195

Restriction on Hazardous Substances statement (Turkey) ............................................. 195

Additional statements for wireless products ..................................................................................... 196

FCC compliance statement—United States .................................................................... 196

Australia statement .......................................................................................................... 196

Brazil ANATEL statement ................................................................................................ 196

Canadian statements ....................................................................................................... 196

European Union regulatory notice ................................................................................... 196

Notice for use in France ................................................................................................... 197

Notice for use in Russia ................................................................................................... 197

Korean statement ............................................................................................................ 197

Taiwan statement ............................................................................................................ 197

Index ................................................................................................................................................................. 199

ENWW xi

xii ENWW

1 Product basics

Product comparison

●

Environmental features

●

Accessibility features

●

Product views

●

ENWW 1

Product comparison

Base model Network model

Speed: Prints up to 16 A4-size pages per minute (ppm) or 17

●

letter-size ppm monochrome and 4 ppm color

●

Tray: 150 sheets of 75 g/m

●

Output bin: 50 sheets of 75 g/m

Connectivity: Hi-Speed USB 2.0 port

●

Two-sided printing (duplexing): Manual duplexing (using the

●

printer driver)

Introductory print cartridges: Supplied with product

●

(20 lb)

HP LaserJet Pro 100 color MFP M175 plus:

● Connectivity: 802.11b/g/n wireless networking and built-in

networking to connect to 10Base-T/100Base-TX networks

2 Chapter 1 Product basics ENWW

Environmental features

Recycling Reduce waste by using recycled paper.

Recycle print cartridges by using the HP return process.

Energy savings Save energy with sleep mode and low power mode.

HP Instant-on Technology produces the first page faster when the product is coming out sleep mode or low power mode so that the print job is done sooner.

Manual duplex printing Save paper by using the manual duplex printing setting.

Print multiple pages per sheet

Save paper by printing two or more pages of a document side-by-side on one sheet of paper. Access this feature through the printer driver.

Accessibility features

The product includes several features that aid users with accessibility issues.

Online user guide that is compatible with text screen-readers.

●

All doors and covers can be opened by using one hand.

●

ENWW Environmental features 3

Product views

Product front view

1 Document feeder

2 Scanner

3 Output bin

4 Power button

5 Main-input tray

6 Front cover (provides access to the imaging drum)

7 Print cartridge door (provides access to the print cartridges)

8 Control panel

4 Chapter 1 Product basics ENWW

Product back view

1 Security slot

2 Rear jam-access door

3 USB port

4 HP internal network port (network models only)

5 Power receptacle

Serial number and model number location

The label that contains the product and serial numbers is on the inside of the front cover.

ENWW Product views 5

Control panel layout

6 7

1 Control panel display: The display provides information about the product. Use the menus on the display to establish

product settings.

2 Toner level gauges. These gauges indicate the estimated amount of toner left in each cartridge.

3 Ready light. This light indicates that the product is ready or is processing a job.

4 Attention light. This light indicates a problem with the product. View the display for a message.

5 Cartridge button. When the print cartridge door is closed, press this button to rotate the print cartridge carousel.

6 Wireless button (network models only). Press the button to open the Wireless Menu. Press and hold the button to

enable Wi-Fi Protected Setup (WPS) . The light indicates the state of the wireless connection.

Cancel button. Use the Cancel

8 OK button. Use the OK button to acknowledge a setting or to confirm an action to proceed.

button to cancel the current job.

9 Arrow buttons. Use the arrow buttons to navigate the menus and adjust certain settings.

Copy Menu button. Use the Copy Menu

Lighter/Darker button. Use the Lighter/Darker

12 Color copy button. Use the Color button to start a color copy job.

13 Black and white copy button. Use the Black button to start a monochrome copy job.

# Copies button. Use the # Copies

Back button. Use the Back

state.

Setup button. Use the Setup

button to return to a previous menu, or to exit the menus and return to the Ready

button to open the main menu options.

button to open a copy settings menu.

button to control the brightness or darkness of a copy.

button to set the number of copies that you want for the current copy job.

6 Chapter 1 Product basics ENWW

2 Control panel menus

Setup menu

●

Function specific menus

●

ENWW 7

Setup menu

To open this menu, press the Setup button. The following sub menus are available:

Reports

●

System Setup

●

Service

●

Network Setup

●

Reports menu

First level

Demo Page

Menu Structure

Config Report

Supplies Status

Network Summary (network models only)

Usage Page

PCL Font List

PS Font List

PCL6 Font List

Color Usage Log

Service Page

Diagnostics Page

Print Quality

System Setup menu

In the following table, items that have an asterisk (*) indicate the factory default setting.

First level Second level Third level Values

Language Lists available control-panel

display languages.

8 Chapter 2 Control panel menus ENWW

First level Second level Third level Values

Paper Setup Def. Paper Size Letter

Legal

Def. Paper Type Lists available media types.

Tray 1 Paper Type Lists available media types.

Paper Size Lists available media sizes.

Paper Out Action Wait Forever*

Cancel

Override

Print Quality Calibrate Color Calibrate Now

After Power On

Energy Settings Sleep Delay Off

1 Minute

15 Minutes*

30 Minutes

1 Hour

2 Hours

Auto Power Down Auto-Off Delay Never

30 Minutes*

1 Hour

2 Hours

4 Hours

8 Hours

24 Hours

Wake Events USB Job

LAN Job

Wireless Job

Button Press

ENWW Setup menu 9

First level Second level Third level Values

Supply Settings Black Cartridge Very Low Setting Stop

Prompt

Continue*

Low Threshold (Range of 1-100)

Color Cartridges Very Low Setting Stop

Prompt

Continue

Print Black*

Low Threshold Cyan

(Range of 1-100)

Magenta

(Range of 1-100)

Yellow

(Range of 1-100)

Imaging Drum Very Low Setting Stop*

Courier Font Regular*

Allow Color Yes*

Color Copy On*

Service menu

In the following table, items that have an asterisk (*) indicate the factory default setting.

First level Second level Values

Prompt

Continue

Low Threshold (Range of 1-100)

Store Usage Data On Supply*

Not On Supply

Dark

Off

Cleaning Page

Cleaning Mode

10 Chapter 2 Control panel menus ENWW

First level Second level Values

USB Speed High*

Less Paper Curl On

Archive Print On

Firmware Date

Restore Defaults

Network Setup menu (network models only)

In the following table, items that have an asterisk (*) indicate the factory default setting.

First level Second level Values

Wireless Menu Wi-Fi Protected Setup

Run Network Test

Full

Off*

Turn Wireless On/Off On*

Off

TCP/IP Config Automatic*

Manual

Auto Crossover On*

Off

Network Services IPv4

IPv6

Show IP Address Yes

Link Speed Automatic*

Restore Defaults

On*

Off

No*

10T Full

10T Half

100TX Full

100TX Half

ENWW Setup menu 11

Function specific menus

The product features a function-specific menu for copying. To open this menu, press the Copy Menu

button on the control panel.

Copy Menu

In the following table, items that have an asterisk (*) indicate the factory default setting.

First level Second level Values

# of copies (Range of 1*-99)

ID Copy

Reduce/Enlarge Original=100%*

Legal to Letter=78%

Legal to A4=83%

A4 to Letter=94%

Letter to A4=97%

Full Page=91%

Fit to Page

2 pages per sheet

4 pages per sheet

Custom: 25 to 400%

Light/Dark (Slider with a range of 11 settings.)

Optimize Auto*

Mixed

Picture

Text

Paper Paper Size Lists available media sizes.

Paper Type Lists available media types.

Multi-Page Copy On

Off*

Collation On*

Off

Tray Select Auto Select*

Tray 1

Two-Sided 1 to 1 sided*

1 to 2 sided

12 Chapter 2 Control panel menus ENWW

First level Second level Values

Draft Mode On

Off*

Image Adjustment Lightness (Slider with a range of 11 settings.)

Contrast (Slider with a range of 11 settings.)

Sharpen (Slider with a range of 11 settings.)

Background (Slider with a range of 11 settings.)

Color Balance Red

(Slider with a range of 11 settings.)

Green

(Slider with a range of 11 settings.)

Blue

(Slider with a range of 11 settings.)

Grayness (Slider with a range of 11 settings.)

Set as New Defaults

Restore Defaults

ENWW Function specific menus 13

14 Chapter 2 Control panel menus ENWW

3 Software for Windows

Supported operating systems for Windows

●

Supported printer drivers for Windows

●

Select the correct printer driver for Windows

●

Change print job settings

●

Change printer-driver settings for Windows

●

Remove software for Windows

●

Supported utilities for Windows

●

Software for other operating systems

●

ENWW 15

Supported operating systems for Windows

The product comes with software for the following Windows® operating systems:

Windows 7 (32-bit and 64-bit)

●

Windows Vista (32-bit and 64-bit)

●

Windows XP (32-bit, Service Pack 2)

●

Windows Server 2003 (32-bit, Service Pack 3)

●

Windows Server 2008 (32-bit and 64-bit)

●

Supported printer drivers for Windows

The product comes with software for Windows that allows the computer to communicate with the product. This software is called a printer driver. Printer drivers provide access to product features, such as printing on custom-sized paper, resizing documents, and inserting watermarks.

NOTE: The most recent drivers are available at www.hp.com/support/LJColorMFPM175.

Select the correct printer driver for Windows

Printer drivers provide access to the product features and allow the computer to communicate with the product (using a printer language). Check the installation notes and readme files on the product CD for additional software and languages.

HP PCL 6 driver description

Installs from the Add Printer wizard

●

Provided as the default driver

●

● Recommended for printing in all supported Windows environments

● Provides the overall best speed, print quality, and product-feature support for most users

Developed to align with the Windows Graphic Device Interface (GDI) for the best speed in

●

Windows environments

● Might not be fully compatible with third-party and custom software programs that are based on

PCL 5

HP UPD PS driver description

Available for download from the Web at

●

Recommended for printing with Adobe intensive software programs

Provides support for printing from postscript emulation needs, or for postscript flash font support

●

www.hp.com/support/LJColorMFPM175

software programs or with other highly graphics-

16 Chapter 3 Software for Windows ENWW

HP UPD PCL 5 driver description

● Available for download from the Web at

www.hp.com/support/LJColorMFPM175

● Compatible with previous PCL versions and older HP LaserJet products

The best choice for printing from third-party or custom software programs

●

Designed for use in corporate Windows environments to provide a single driver for use with

●

multiple printer models

Preferred when printing to multiple printer models from a mobile Windows computer

●

ENWW Select the correct printer driver for Windows 17

Change print job settings

Tool for changing the settings Method for changing the

Software program settings On the File menu in the software

Printer Properties in the software program

Default printer driver settings 1. Open the list of printers on

settings

program, click Page Setup or a similar command.

The steps vary for each software program. This procedure is most common.

1. On the File menu in the

software program, click

Print.

2. Select the product, and

then click Properties or Preferences.

3. Change the settings on any

of the tabs.

your computer, and select this product.

NOTE: This step varies

for each operating system.

2. Click Printer, and then

click Printing Preferences.

Duration of changes Hierarchy of changes

These settings are in effect for the current print job only.

These settings are in effect for the current session of the software program.

These settings remain in effect until you change them again.

NOTE: This method changes

the default settings for the printer driver for all software programs.

Settings changed here override settings changed anywhere else.

Settings changed here override default printer driver settings and default product settings.

You can override these settings by changing settings in the software program.

3. Change the settings on any

of the tabs.

Default product settings Change product settings on the

control panel, or in the product management software that came with your product.

These settings remain in effect until you change them again.

You can override these settings by making changes with any other tool.

18 Chapter 3 Software for Windows ENWW

Change printer-driver settings for Windows

Change the settings for all print jobs until the software program is closed

1. On the File menu in the software program, click Print.

2. Select the driver, and then click Properties or Preferences.

The steps can vary; this procedure is most common.

Change the default settings for all print jobs

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start

menu view): Click Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

Windows 7: Click Start, and then click Devices and Printers.

2. Right-click the driver icon, and then select Printing Preferences.

Change the product configuration settings

1. Windows XP, Windows Server 2003, and Windows Server 2008 (using the default Start

menu view): Click Start, and then click Printers and Faxes.

Windows XP, Windows Server 2003, and Windows Server 2008 (using the Classic Start menu view): Click Start, click Settings, and then click Printers.

Windows Vista: Click Start, click Control Panel, and then in the category for Hardware and Sound click Printer.

Windows 7: Click Start, and then click Devices and Printers.

2. Right-click the driver icon, and then select Properties or Printer properties.

3. Click the Device Settings tab.

ENWW Change printer-driver settings for Windows 19

Remove software for Windows

Windows XP

1. Click Start, and then click Programs.

2. Click HP, and then click the product name.

3. Click Uninstall, and then follow the onscreen instructions to remove the software.

Windows Vista and Windows 7

1. Click Start, and then click All Programs.

2. Click HP, and then click the product name.

3. Click Uninstall, and then follow the onscreen instructions to remove the software.

Supported utilities for Windows

HP Web Jetadmin

●

Other Windows components and utilities

Software installer — automates the printing system installation

●

● Online Web registration

● HP LaserJet Scan

20 Chapter 3 Software for Windows ENWW

Software for other operating systems

OS Software

UNIX For HP-UX and Solaris networks, go to

Linux For information, go to

the HP Jetdirect printer installer for UNIX.

www.hp.com/go/linuxprinting.

www.hp.com/support/net_printing to download

ENWW Software for other operating systems 21

22 Chapter 3 Software for Windows ENWW

4 Use the product with Mac

Software for Mac

●

Print with Mac

●

Scan with Mac

●

Solve problems with Mac

●

ENWW 23

Software for Mac

Supported operating systems for Mac

The product supports the following Mac operating systems:

● Mac OS X 10.5 and 10.6

NOTE: For Mac OS X 10.5 and later, PPC and Intel® Core™ Processor Macs are supported. For

Mac OS X 10.6, Intel Core Processor Macs are supported.

Supported printer drivers for Mac

The HP LaserJet software installer provides PostScript® Printer Description (PPD) files, and Printer Dialog Extensions (PDEs) for use with Mac OS X computers. The HP printer PPD and PDE files, in combination with the built-in Apple PostScript printer drivers, provide full printing functionality and access to specific HP printer features.

Install software for Mac operating systems

Install software for Mac computers connected directly to the product

This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft).

1. Connect the USB cable to the product and the computer.

2. Install the software from the CD.

3. Click HP Installer icon, and follow the onscreen instructions.

4. On the Congratulations screen, click the OK button.

5. Print a page from any program to make sure that the printing software is correctly installed.

24 Chapter 4 Use the product with Mac ENWW

Install software for Mac computers on a wired network

Configure the IP address

The product IP address can be set manually, or it can be configured automatically via DHCP, BootP, or AutoIP.

Manual configuration

Only the IPv4 protocol can be configured manually.

1. On the control panel, press the Setup

2. Use the arrow buttons to select Network Setup, and then press the OK button.

3. Use the arrow buttons to select TCP/IP Config, and then press the OK button.

4. Use the arrow buttons to select Manual, and then press the OK button.

5. Use the arrow buttons to set the IP address, and then press the OK button.

6. If the IP address is incorrect, use the arrow buttons to select No, and then press the OK button.

Repeat step 5 with the correct IP address, and then repeat step 5 for the subnet mask and default gateway settings.

Automatic configuration

1. On the control panel, press the Setup

2. Use the arrow buttons to select Network Setup, and then press the OK button.

3. Use the arrow buttons to select TCP/IP Config, and then press the OK button.

4. Use the arrow buttons to select Automatic, and then press the OK button.

It may take several minutes before the automatic IP address is ready for use.

NOTE: If you want to disable or enable specific automatic IP modes (such as BOOTP, DHCP, or

AutoIP), these settings can be changed by using the HP Utility.

button.

Install the software

1. Quit all programs on the computer.

2. Install the software from the CD.

3. Click the HP Installer icon, and follow the onscreen instructions.

4. On the Congratulations screen, click the OK button.

5. Print a page from any program to make sure that the printing software is correctly installed.

Install software for Mac computers on a wireless network

Before installing the product software and setting the product to connect to a wireless network, make sure that the product is not connected to the network using a network cable.

ENWW Software for Mac 25

Connect the product to a wireless network using WPS

If your wireless router supports Wi-Fi Protected Setup (WPS), this is the simplest way to set up the product on a wireless network.

1. Press the WPS button on your wireless router.

2. Press and hold the Wireless

button when the wireless light starts blinking.

3. Wait up to two minutes while the product establishes a network connection with the wireless

router.

NOTE: If this method is not successful, try using the wireless network using USB cable method.

Connect the product to a wireless network using a USB cable

If your wireless router does not support WiFi-Protected Setup (WPS), use this method to set up the product on a wireless network. Using a USB cable to transfer settings makes setting up a wireless connection easier. After the setup is complete, you can disconnect the USB cable and use the wireless connection.

1. Insert the software CD into the computer CD tray.

2. Follow the on-screen instructions. When prompted, select the Connect through a wireless

network option. Connect the USB cable to the product when prompted.

CAUTION: Do not connect the USB cable until the installation program prompts you.

3. When the installation is complete, print a configuration page to make sure that the product has a

SSID name.

4. When installation is complete, disconnect the USB cable.

button on the product control panel for two seconds. Release the

Remove software from Mac operating systems

You must have administrator rights to remove the software.

1. Disconnect the product from the computer.

2. Open Applications.

3. Select Hewlett Packard.

4. Select HP Uninstaller.

5. Select the product from the list of devices, and then click the Uninstall button.

6. After the software is uninstalled, restart the computer and empty the Trash.

Priority for print settings for Mac

Changes to print settings are prioritized depending on where the changes are made:

26 Chapter 4 Use the product with Mac ENWW

NOTE: The names of commands and dialog boxes might vary depending on your software

program.

Page Setup dialog box: Click Page Setup or a similar command on the File menu of the

●

program you are working in to open this dialog box. Settings changed here might override settings changed anywhere else.

● Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the

program you are working in to open this dialog box. Settings changed in the Print dialog box have a lower priority and do not override changes made in the Page Setup dialog box.

Default printer driver settings: The default printer driver settings determine the settings used

●

in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog boxes.

● Printer control panel settings: Settings changed at the printer control panel have a lower

priority than changes made anywhere else.

Change printer-driver settings for Mac

Change the settings for all print jobs until the software program is closed

1. On the File menu, click the Print

button.

2. Change the settings that you want

on the various menus.

Change the default settings for all print jobs

1. On the File menu, click the Print

button.

2. Change the settings that you want

on the various menus.

3. On the Presets menu, click the

Save As... option and type a name

for the preset.

These settings are saved in the Presets menu. To use the new settings, you must select the saved preset option every time you open a program and print.

Change the product configuration settings

Mac OS X 10.5 and 10.6

From the Apple menu System Preferences menu and

then click the Print & Fax icon.

2. Select the product in the left side

of the window.

3. Click the Options & Supplies

button.

4. Click the Driver tab.

5. Configure the installed options.

, click the

ENWW Software for Mac 27

Software for Mac computers

Supported utilities for Mac (network models only)

HP Utility for Mac

Use the HP Utility to set up product features that are not available in the printer driver.

You can use the HP Utility when the product uses a universal serial bus (USB) cable or is connected to a TCP/IP-based network.

Open the HP Utility

From the dock, click HP Utility.

▲

-or-

From Applications, click Hewlett Packard, and then click HP Utility.

HP Utility features

Use the HP Utility software to perform the following tasks:

Obtain information about supplies status.

●

Obtain information about the product, such as the firmware version and the serial number.

●

Print a configuration page.

●

Configure the paper type and size for the tray.

●

● Transfer files and fonts from the computer to the product.

● Update the product firmware.

Display the color usage page.

●

28 Chapter 4 Use the product with Mac ENWW

Print with Mac

Cancel a print job with Mac

1. If the print job is currently printing, cancel it by pressing the Cancel button on the product

control panel.

NOTE: Pressing the Cancel button clears the job that the product is currently processing. If

more than one print job is waiting, pressing the Cancel appears on the product control panel.

2. You can also cancel a print job from a software program or a print queue.

Software program: Typically, a dialog box appears briefly on the computer screen,

●

allowing you to cancel the print job.

Mac print queue: Open the print queue by double-clicking the product icon in the dock.

●

Highlight the print job, and then click Delete.

Change the paper size and type with Mac

1. On the File menu in the software program, click the Print option.

2. In the Copies & Pages menu, click the Page Setup button.

3. Select a size from the Paper Size drop-down list, and then click the OK button.

button clears the pint job that currently

4. Open the Finishing menu.

5. Select a type from the Media-type drop-down list.

6. Click the Print button.

Resize documents or print on a custom paper size with Mac

Mac OS X 10.5 and 10.6

Use one of these methods.

1. On the File menu, click the Print option.

2. Click the Page Setup button.

3. Select the product, and then select the correct settings for the Paper Size

and Orientation options.

1. On the File menu, click the Print option.

2. Open the Paper Handling menu.

3. In the Destination Paper Size area, click the Scale to fit paper size box,

and then select the size from the drop-down list.

Create and use printing presets with Mac

Use printing presets to save the current printer driver settings for reuse.

ENWW Print with Mac 29

Create a printing preset

1. On the File menu, click the Print option.

2. Select the driver.

3. Select the print settings that you want to save for reuse.

4. In the Presets menu, click the Save As... option, and type a name for the preset.

5. Click the OK button.

Use printing presets

1. On the File menu, click the Print option.

2. Select the driver.

3. In the Presets menu, select the printing preset.

NOTE: To use printer-driver default settings, select the standard option.

Print a cover page with Mac

1. On the File menu, click the Print option.

2. Select the driver.

3. Open the Cover Page menu, and then select where to print the cover page. Click either the

Before Document button or the After Document button.

4. In the Cover Page Type menu, select the message that you want to print on the cover page.

NOTE: To print a blank cover page, select the standard option from the Cover Page Type

menu.

Use watermarks with Mac

1. On the File menu, click the Print option.

2. Open the Watermarks menu.

3. From the Mode menu, select the type of watermark to use. Select the Watermark option to print

a semi-transparent message. Select the Overlay option to print a message that is not transparent.

4. From the Pages menu, select whether to print the watermark on all pages or on the first page

only.

5. From the Text menu, select one of the standard messages, or select the Custom option and

type a new message in the box.

6. Select options for the remaining settings.

30 Chapter 4 Use the product with Mac ENWW

Print multiple pages on one sheet of paper with Mac

1. On the File menu, click the Print option.

2. Select the driver.

3. Open the Layout menu.

4. From the Pages per Sheet menu, select the number of pages that you want to print on each

sheet (1, 2, 4, 6, 9, or 16).

5. In the Layout Direction area, select the order and placement of the pages on the sheet.

6. From the Borders menu, select the type of border to print around each page on the sheet.

Print on both sides of the page (duplex printing) with Mac

1. Insert enough paper into one of the trays to accommodate the print job.

2. On the File menu, click the Print option.

3. Open the Copies & Pages menu, and click the Manual Duplex tab or open the Manual Duplex

menu.

4. Click the Manual Duplex box, and select a binding option.

5. Click the Print button.

6. Go to the product, and remove any blank paper that is in Tray 1.

7. Retrieve the printed stack from the output bin, rotate the stack 180 degrees, and then place it

with the printed-side facing down in the input tray.

8. At the control panel, press the OK button.

Set the color options with Mac

Use the Color Options menu or the Color/Quality Options menu to control how colors are interpreted and printed from software programs.

1. On the File menu, click the Print option.

2. Select the driver.

ENWW Print with Mac 31

3. Open the Color Options menu or the Color/Quality Options menu.

4. Open the Advanced menu, or select the appropriate tab.

5. Adjust the individual settings for text, graphics, and photographs.

Use the Services menu with Mac

If the product is connected to a network, use the Services menu to obtain product and supply-status information.

1. On the File menu, click the Print option.

2. Open the Services menu.

3. To perform a maintenance task, do the following:

a. Select the Device Maintenance tab.

b. Select a task from the drop-down list.

c. Click the Launch button.

4. To go to various support Web sites for this product, do the following:

a. Select the Services on the Web tab.

b. Select an option from the menu.

c. Click the Go! button.

32 Chapter 4 Use the product with Mac ENWW

Scan with Mac

Use the HP Scan software to scan images to a Mac computer.

1. Load the document onto the scanner glass or into the document feeder.

2. Open the Applications folder, and then click Hewlett-Packard. Double-click HP Scan.

3. Open the HP Scan menu and click Preferences. From the Scanner pop-up menu, select this

product from the list, and click Continue.

4. To use the standard preset settings, which produce acceptable results for images and text, click

the Scan button.

To use presets optimized for pictures or text documents, select a preset from the Scanning Presets pop-up menu. To adjust the settings, click the Edit button. When you are ready to scan, click the Scan button.

5. To scan more pages, load the next page and click Scan. Click Append to List to add the new

pages to the current list. Repeat until you have scanned all the pages.

6. Click the Save button, and then browse to the folder on your computer where you want to save

the file.

NOTE: To print the scanned images now, click the Print button.

ENWW Scan with Mac 33

Solve problems with Mac

For information about solving problems with a Mac, see Solve common Mac problems on page 166.

34 Chapter 4 Use the product with Mac ENWW

5 Connect the product

Supported network operating systems (network models only)

●

Use HP Smart Install to connect to a computer, a wired network, or a wireless network

●

Connect with USB by using the software CD-ROM

●

Connect to a network by using the software CD-ROM (network models only)

●

ENWW 35

Supported network operating systems (network models only)

The product supports the following operating systems for wireless printing:

Windows 7 (32-bit and 64-bit)

●

Windows Vista (32-bit and 64-bit)

●

Windows XP (32-bit, Service Pack 2)

●

Windows Server 2003 (32-bit, Service Pack 3)

●

Windows Server 2008 (32-bit and 64-bit)

●

Mac OS X v10.5 and v10.6

●

Printer sharing disclaimer

HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and not of the HP printer drivers. Go to Microsoft at

www.microsoft.com.

36 Chapter 5 Connect the product ENWW

Use HP Smart Install to connect to a computer, a wired network, or a wireless network

NOTE: This installation type is supported for Windows only.

The HP Smart Install allows you to install the product driver and software by connecting the product to a computer through a USB cable.

NOTE: The installation CD is not required during an HP Smart Install. Do not insert the software

installation CD into the computer CD drive.

1. Turn the product on.

2. Connect the USB cable.

3. The HP Smart Install program should start automatically. Follow the onscreen instructions to

install the software.

If the HP Smart Install program does not start automatically, AutoPlay might be disabled on

●

the computer. Browse the computer and double-click the HP Smart Install drive to run the program.

When the program prompts you to select a connections type, select the correct option.

●

ENWW Use HP Smart Install to connect to a computer, a wired network, or a wireless network 37

Connect with USB by using the software CD-ROM

CAUTION: Do not connect the USB cable until the installation software prompts you to connect it.

This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a cable that is no longer than 2 m (6.5 ft).

1. Quit all open programs on the computer.

2. Install the software from the CD, and follow the onscreen instructions.

3. When prompted, select the Directly connect to this computer using a USB cable option, and

then click the Next button.

4. When the software prompts you, connect the USB cable to the product and the computer.

5. At the end of the installation, click the Finish button.

6. On the More Options screen, you can install more software, or click the Finish button.

7. Print a page from any program to make sure that the printing software is correctly installed.

38 Chapter 5 Connect the product ENWW

Connect to a network by using the software CD-ROM (network models only)

The product can connect to wired or wireless networks.

NOTE: You cannot connect to a wired and wireless network simultaneously. Wired connections

take precedence.

Supported network protocols

Network models support the TCP/IP protocol, which is the most widely used and accepted networking protocol. Many networking services utilize this protocol. This product also supports IPv4 and IPv6. The following lists shows the networking services/protocols that are supported on the product.

TCP/IP (IPv4 or IPv6)

●

Port 9100

●

LPR

●

DHCP

●

AutoIP

●

SNMP

●

Bonjour

●

SLP

●

WSD

●

NBNS

●

Install the product on a wired network

Configure the IP address

The product IP address can be set manually, or it can be configured automatically via DHCP, BootP, or AutoIP.

Manual configuration

Only the IPv4 protocol can be configured manually.

1. On the control panel, press the Setup

2. Use the arrow buttons to select Network Setup, and then press the OK button.

3. Use the arrow buttons to select TCP/IP Config, and then press the OK button.

4. Use the arrow buttons to select Manual, and then press the OK button.

button.

5. Use the arrow buttons to set the IP address, and then press the OK button.

6. If the IP address is incorrect, use the arrow buttons to select No, and then press the OK button.

Repeat step 5 with the correct IP address, and then repeat step 5 for the subnet mask and default gateway settings.

ENWW Connect to a network by using the software CD-ROM (network models only) 39

Automatic configuration

1. On the control panel, press the Setup

2. Use the arrow buttons to select Network Setup, and then press the OK button.

3. Use the arrow buttons to select TCP/IP Config, and then press the OK button.

4. Use the arrow buttons to select Automatic, and then press the OK button.

It may take several minutes before the automatic IP address is ready for use.

NOTE: If you want to disable or enable specific automatic IP modes (such as BOOTP, DHCP, or

AutoIP), these settings can be changed by using the HP Device Toolbox.

Install the software

1. Quit all programs on the computer.

2. Install the software from the CD.

3. Follow the onscreen instructions.

4. When prompted, select the Connect through a wired network option, and then click the Next

button.

5. From the list of available printers, select the printer that has the correct IP address.

6. Click the Finish button.

button.

7. On the More Options screen, you can install more software, or click the Finish button.

8. Print a page from any program to make sure that the printing software is correctly installed.

Install the product on a wireless network

Before installing the product software, make sure the product is not connected to the network using a network cable.

If your wireless router does not support Wi-Fi Protected Setup (WPS), obtain the wireless router network settings from your system administrator, or complete the following tasks:

Obtain the wireless network name or service set identifier (SSID).

●

Determine the security password or encryption key for the wireless network.

●

Connect the product to a wireless network using WPS

If your wireless router supports Wi-Fi Protected Setup (WPS), this is the simplest way to set up the product on a wireless network.

1. Press the WPS button on your wireless router.

2. Press and hold the Wireless

button when the wireless light starts blinking.

button on the product control panel for two seconds. Release the

3. Wait up to two minutes while the product establishes a network connection with the wireless

router.

40 Chapter 5 Connect the product ENWW

NOTE: If this method is not successful, try using the wireless network setup using the USB cable

method.

Connect the product to a wireless network using a USB cable

1. Insert the software CD into the computer CD tray.

2. Follow the on-screen instructions. When prompted, select the Connect through a wireless

network option. Connect the USB cable to the product when prompted.

CAUTION: Do not connect the USB cable until the installation program prompts you.

3. When the installation is complete, print a configuration page to make sure that the product has a

SSID name.

4. When installation is complete, disconnect the USB cable.

Install the software for a wireless product currently on the network

If the product already has an IP address on a wireless network and you want to install product software on a computer, complete the following steps.

1. From the product control panel, print a configuration page to obtain the product IP address.

2. Install the software from the CD.

3. Follow the on-screen instructions.

4. When prompted, select the Connect through a wireless network option, and then click the

Next button.

5. From the list of available printers, select the printer that has the correct IP address.

Disconnect from the wireless network

If you want to disconnect the product from a wireless network, you can turn off the wireless unit in the product.

1. At the product control panel, press and release the Wireless

2. To confirm that the wireless unit is turned off, print a configuration page and then verify that the

status is specified as disabled on the configuration page.

button.

ENWW Connect to a network by using the software CD-ROM (network models only) 41

Reduce interference on a wireless network

The following tips can reduce interference in a wireless network:

Keep the wireless devices away from large metal objects, such as filing cabinets, and other

●

electromagnetic devices, such as microwaves and cordless telephones. These objects can disrupt radio signals.

Keep the wireless devices away from large masonry structures and other building structures.

●

These objects can absorb radio waves and lower signal strength.

Position the wireless router in a central location in line of sight with the wireless products on the

●

network.

42 Chapter 5 Connect the product ENWW

Advanced wireless setup

Wireless communication modes

You can use one of two wireless communication modes: infrastructure or ad-hoc.

Infrastructure wireless network (recommended)

Ad-hoc wireless network The product communicates directly with other wireless devices without using a wireless

The product communicates with other devices on the network through a wireless router.

router.

All devices on the ad hoc network must have the following:

● 802.11b/g compatibility

The same SSID

●

The same subnet and channel

●

● The same 802.11b/g security settings

Wireless security

To make your wireless network easy to distinguish from other wireless networks, use a unique network name (SSID) for your wireless router. Your wireless router might have a default network

ENWW Connect to a network by using the software CD-ROM (network models only) 43

name, which is typically the manufacturer's name. For information on how to change the network name, see the documentation that came with the wireless router.

To prevent other users from accessing your network, turn on WPA or WEP data encryption.

Wired Equivalent Privacy (WEP): WEP is the original native security mechanism in the 802.11

●

standard. You create a unique key containing hexadecimal or alphanumeric characters, which other users must provide before they can access your network.

Wi-Fi Protected Access (WPA): WPA uses the temporal key integrity protocol (TKIP) for

●

encryption and employs 802.1X authentication. It addresses all known weaknesses of WEP. You create a unique passphrase containing a combination of letters and numbers, which other users must provide before they can access your network.

WPA2 provides the advanced encryption standard (AES), and is an improvement over WPA.

●

Install the product on an ad-hoc wireless network

You can connect the product wirelessly to a computer through a peer-to-peer (ad-hoc) installation.

NOTE: To accomplish this task, you must temporarily connect the product to the network by using a

network cable.

1. Connect the network cable to the product and to the network.

2. Wait for 60 seconds before continuing. During this time, the network recognizes the product and

assigns an IP address or host name for the product.

3. Print a configuration page and a supplies status page.

4. Find the IP address on the configuration page.

5. Open a Web browser, and type the IP address into the address line. The HP Device Toolbox

opens.

6. Click the Networking tab, and select the Wireless Configuration link from the left pane.

7. Select the option to enable wireless networking, and then disconnect the network cable.

8. In the Configuration Method area, select the Create a new Ad hoc wireless network (peer-

to-peer) option.

9. Provide a unique network name, select a channel, and select the type of security to use.

10. Click the Apply button.

44 Chapter 5 Connect the product ENWW

Configure the network product

View or change network settings

Use the HP Device Toolbox to view or change IP configuration settings.

1. Print a configuration page, and locate the IP address.

● If you are using IPv4, the IP address contains only digits. It has this format:

xxx.xxx.xxx.xxx

If you are using IPv6, the IP address is a hexadecimal combination of characters and digits.

●

It has a format similar to this:

xxxx::xxxx:xxxx:xxxx:xxxx

2. Open the HP Device Toolbox by clicking the Start button, clicking the Programs or All

Programs group, clicking HP, clicking the product group, and then clicking HP Product Settings.

3. Click the Networking tab to obtain network information. You can change settings as needed.

ENWW Connect to a network by using the software CD-ROM (network models only) 45

46 Chapter 5 Connect the product ENWW

6 Paper and print media

Understand paper use

●

Change the printer driver to match the paper type and size

●

Supported paper sizes

●

Supported paper types

●

Load paper trays

●

ENWW 47

Understand paper use

This product supports a variety of paper and other print media in accordance with the guidelines in this user guide. Paper or print media that does not meet these guidelines might cause poor print quality, increased jams, and premature wear on the product.

For best results, use only HP-brand paper and print media designed for laser printers or multiuse. Do not use paper or print media made for inkjet printers. Hewlett-Packard Company cannot recommend the use of other brands of media because HP cannot control their quality.

It is possible for paper to meet all of the guidelines in this user guide and still not produce satisfactory results. This might be the result of improper handling, unacceptable temperature and/or humidity levels, or other variables over which Hewlett-Packard has no control.

CAUTION: Using paper or print media that does not meet Hewlett-Packard's specifications might

cause problems for the product, requiring repair. This repair is not covered by the Hewlett-Packard warranty or service agreements.

Special paper guidelines

This product supports printing on special media. Use the following guidelines to obtain satisfactory results. When using special paper or print media, be sure to set the type and size in the printer driver to obtain the best results.

CAUTION: HP LaserJet products use fusers to bond dry toner particles to the paper in very precise

dots. HP laser paper is designed to withstand this extreme heat. Using inkjet paper could damage the product.

Media type Do Do not

Envelopes

Labels

Transparencies

Letterhead or preprinted forms ● Use only letterhead or forms

Store envelopes flat.

●

● Use envelopes where the seam

extends all the way to the corner of the envelope.

● Use peel-off adhesive strips that

are approved for use in laser printers.

Use only labels that have no

●

exposed backing between them.

● Use labels that lie flat.

Use only full sheets of labels.

●

Use only transparencies that are

●

approved for use in color laser printers.

Place transparencies on a flat

●

surface after removing them from the product.

approved for use in laser printers.

●

● Do not use raised or metallic

Do not use envelopes that are wrinkled, nicked, stuck together, or otherwise damaged.

Do not use envelopes that have clasps, snaps, windows, or coated linings.

Do not use self-stick adhesives or other synthetic materials.

Do not use labels that have wrinkles or bubbles, or are damaged.

Do not print partial sheets of labels.

Do not use transparent print media not approved for laser printers.

letterhead.

48 Chapter 6 Paper and print media ENWW

Media type Do Do not

Heavy paper ● Use only heavy paper that is

approved for use in laser printers and meets the weight specifications for this product.

Glossy or coated paper ● Use only glossy or coated paper

that is approved for use in laser printers.

● Do not use paper that is heavier

than the recommended media specification for this product unless it is HP paper that has been approved for use in this product.

● Do not use glossy or coated paper

designed for use in inkjet products.

ENWW Understand paper use 49

Change the printer driver to match the paper type and size

NOTE: If you change the page settings in the software program, those settings override any

settings in the printer driver.

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Select a size from the Size is drop-down list.

5. Select a paper type from the Type is drop-down list.

6. Click the OK button.

50 Chapter 6 Paper and print media ENWW

Supported paper sizes

This product supports various paper sizes, and it adapts to various media.

NOTE: To obtain best print results, select the appropriate paper size and type in your print driver

before printing.

Table 6-1 Supported paper and print media sizes

Size Dimensions

Letter 216 x 279 mm (8.5 x 11 in)

Legal 216 x 356 mm (8.5 x 14 in)

A4 210 x 297 mm (8.27 x 11.69 in)

Executive 184 x 267 mm (7.25 x 10.5 in)

8.5 x 13 216 x 330 mm (8.5 x 13 in)

4 x 6 101.6 x 152.4 mm (4 x 6 in)

10 x 15 cm 101.6 x 152.4 mm (4 x 6 in)

5 x 8 127 x 203 mm (5 x 8 in)

RA4 215 x 305 mm (8.46 x 12.01 in)

A5 148 x 210 mm (5.83 x 8.27 in)

A6 105 x 148 mm (4.13 x 5.83 in)

B5 (JIS) 182 x 257 mm (7.17 x 10.12 in)

16k 184 x 260 mm (7.24 x 10.23 in)

195 x 270 mm (7.68 x 10.62 in)

197 x 273 mm (7.75 x 10.75 in)

Custom Minimum: 76 x 127 mm (3 x 5 in)

Maximum: 216 x 356 mm (8.5 x 14.0 in)

NOTE: When defining custom sizes using the printer driver, always specify the short

edge of the page as the width and the long edge as the length.

Table 6-2 Supported envelopes and postcards

Size Dimensions

Envelope #10 105 x 241 mm (4.13 x 9.49 in)

Envelope DL 110 x 220 mm (4.33 x 8.66 in)

Envelope C5 162 x 229 mm (6.93 x 9.84 in)

Envelope B5 176 x 250 mm (6.7 x 9.8 in)

Envelope Monarch 98 x 191 mm (3.9 x 7.5 in)

Japanese Postcard

Postcard (JIS)

100 x 148 mm (3.93 x 5.82 in)

ENWW Supported paper sizes 51

Table 6-2 Supported envelopes and postcards (continued)

Size Dimensions

Double Japan Postcard Rotated

Double Postcard (JIS)

Custom Minimum: 76 x 127 mm (3 x 5 in)

148 x 200 mm (5.83 x 7.87 in)

Maximum: 216 x 356 mm (8.5 x 14.0 in)

NOTE: When defining custom sizes using the printer driver, always specify the short

edge of the page as the width and the long edge as the length.

52 Chapter 6 Paper and print media ENWW

Supported paper types

For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/

LJColorMFPM175.

Everyday

●

Plain

◦

Light

◦

Bond

◦

Recycled

◦

Presentation

●

Matte paper

◦

Glossy paper

◦

Heavy paper

◦

Heavy glossy paper

◦

Brochure

●

Matte paper

◦

Photo/Cover

●

◦

Other

●

◦

Glossy paper

Tri-fold paper

Extra heavy paper

Extra heavy glossy paper

Matte cover paper

Matte photo paper

Photo glossy paper

Glossy cards

Color laser transparency

Labels

Letterhead

Envelope

Heavy envelope

◦

Preprinted

◦

Prepunched

◦

ENWW Supported paper types 53

Colored

◦

Rough

◦

Heavy rough

◦

HP Tough paper

◦

54 Chapter 6 Paper and print media ENWW

Load paper trays

Load the input tray

NOTE: When you add new paper make sure that you remove all of the paper from the input tray

and straighten the stack of new paper. Do not fan the paper. This reduces jams by preventing multiple sheets of paper from feeding through the product at one time.

NOTE: When printing on small sizes or custom paper, load the short edge (width) into the product

first.

1. Load the paper face-up, top forward in the

input tray.

2. Adjust the guides until they are snug against

the paper.

ENWW Load paper trays 55

Tray capacity

Tray or bin Paper type Specifications Capacity

Input tray Paper

Envelopes

Transparencies 0.12-0.13 mm (0.0047-.0.0051

Postcards

Glossy

Paper orientation for loading trays

If you are using paper that requires a specific orientation, load it according to the information in the following table.

Paper type How to load paper

Preprinted or letterhead ● Face up

Top edge leading into the product

●

Prepunched ● Face up

60-220 g/m

Print quality is assured for HP media.

60-90 g/m

in)

135-176 g/m

130-220 g/m

(16-59 lb)

(16-24 lb)

(36-47 lb)

()

150 sheets of 75 g/m

Up to 10 envelopes

Up to 50 transparencies

(20 lb)

Holes toward the left side of the product

●

Envelope ● Face up

Right short edge leading into the product

●

56 Chapter 6 Paper and print media ENWW

7 Print cartridges and imaging drum

Print cartridge and imaging drum features

●

Supplies views

●

Manage print cartridges and the imaging drum

●

Solve problems with print cartridges or the imaging drum

●

ENWW 57

Print cartridge and imaging drum features

Feature Description

Part numbers ● Black print cartridge: CE310A

Cyan print cartridge: CE311A

●

Yellow print cartridge: CE312A

●

● Magenta print cartridge: CE313A

● Imaging drum: CE314A

NOTE: The selectibility number for all print cartridges and the imaging drum is 126A.

Accessibility ● Print cartridges and the imaging drum can be installed and removed by using one hand.

Environmental features

● Recycle print cartridges by using the HP Planet Partners return and recycling program.

For more information about supplies, go to www.hp.com/go/learnaboutsupplies.

58 Chapter 7 Print cartridges and imaging drum ENWW

Supplies views

Print cartridge views

1 Print cartridge memory tag

Imaging drum views

1 Imaging drum memory tag

ENWW Supplies views 59

Manage print cartridges and the imaging drum

Correctly using, storing, and monitoring the print cartridge and imaging drum can help ensure highquality print output.

Change settings for print cartridges or the imaging drum

Print when a print cartridge or imaging drum is at estimated end of life

<Supply> Low message—where <Supply> is the color print cartridge or the imaging drum: The

product indicates when a supply level is low. Actual life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The supply does not need to be replaced now.

<Supply> Very Low message—where <Supply> is either the color print cartridge or imaging drum or a combination of multiple print cartridges and/or the imaging drum: The product indicates when a supply level is very low. Actual supply life remaining may vary. Consider having a replacement available to install when print quality is no longer acceptable. The supply does not need to be replaced now unless the print quality is no longer acceptable.

Once an HP print cartridge has reached “very low”, HP’s Premium Protection Warranty on that supply has ended.

The imaging drum installed in this product is covered by the product warranty. Replacement imaging drums have a one-year limited warranty from the date of installation. The imaging drum installation date displays on the supplies status page.

Change the Very Low settings from the control panel

You can change the setting at any time, and you do not have to reset it when you install a new print cartridge or imaging drum.

1. On the control panel, press the Setup

2. Use the arrow buttons to select the System Setup menu, and then press the OK button.

3. Use the arrow buttons to select the Supply Settings menu, and then press the OK button.

4. Use the arrow buttons to select the Black Cartridge menu, the Color Cartridges menu, or the

Imaging Drum menu, and then press the OK button.

5. Use the arrow buttons to select the Very Low Setting menu, and then press the OK button.

6. Select one of the following options.

Select the Continue option to set the product to alert you that the print cartridge or imaging

●

drum is very low, but to continue printing.

● Select the Stop option to set the product to stop printing until you replace the print cartridge

or imaging drum.

● Select the Prompt option to set the product to stop printing and prompt you to replace the

print cartridge or imaging drum. You can acknowledge the prompt and continue printing.

button.

On the Color Cartridges menu only, select Print Black to alert you when the print

●

cartridge is very low, but to continue printing in black only.

60 Chapter 7 Print cartridges and imaging drum ENWW

Replacement instructions

Replace the print cartridges

When a print cartridge approaches the estimated end of its useful life, you can continue printing with the current print cartridge until it no longer yields acceptable print quality.

Once an HP print cartridge has reached “very low’, the HP Premium Protection Warranty on that supply has ended. All print defects or print cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement.

1. Some error messages or status messages

cause the product to rotate the print cartridge carousel to the affected cartridge automatically. If the print cartridge that needs to be replaced is not in the correct position, press the Cartridge print cartridge carousel to the cartridge color that you want to replace.

NOTE: All doors must be closed when

pressing the Cartridge imaging drum must be installed for the Cartridge

NOTE: Wait until the Rotating message

and the rotation sounds stop before opening the print cartridge door.

2. Open the print cartridge door.

button to work.

button to rotate the

button. Also, the

ENWW Manage print cartridges and the imaging drum 61

3. Grasp the old print cartridge by the center

handle and remove it.

4. Remove the new print cartridge from the

packaging. Place the used print cartridge in the bag and box for recycling.

CAUTION: To prevent damage to the print

cartridge, hold the print cartridge at each end. Do not touch the roller on the print cartridge.

5. Grasp both sides of the print cartridge and

gently rock the print cartridge to distribute the toner evenly inside the print cartridge.

6. Grasp the print cartridge by the center handle

and remove the protective plastic shield.

NOTE: Do not touch the print cartridge

roller. Fingerprints on the roller can cause print-quality problems.

7. Remove the sealing tape from the print

cartridge. Place the tape in the print-cartridge box to return for recycling.

62 Chapter 7 Print cartridges and imaging drum ENWW

8. Grasp the print cartridge by the center handle

and insert into the product.

NOTE: Compare the color label on the print

cartridge to the color label in the carousel slot to make sure the print cartridge color matches the carousel position.

CAUTION: If toner gets on your clothing,

wipe it off with a dry cloth and wash the clothing in cold water. Hot water sets toner into the fabric.

9. Close the print cartridge door.

NOTE: After closing the print cartridge door,

the control panel shows the Calibrating... message. Allow a few minutes for the product to calibrate.

NOTE: If replacing another print cartridge,

you must close the print cartridge door before pressing the Cartridge

button of the next

print cartridge.

You do not need to wait for the product to calibrate when replacing the second print cartridge. Instead, press the Cartridge button to rotate the carousel into position. After you have replaced the print cartridges, the product calibrates.

NOTE: When printing, if you receive the status alert message Wrong Cartridge in <Color> Slot,

remove the print cartridge from the specified slot and compare the color label on the print cartridge to the color label in the slot to determine the correct print cartridge for the slot.

ENWW Manage print cartridges and the imaging drum 63

Replace the imaging drum

NOTE: The imaging drum installed in this product is covered by the product warranty. Replacement

imaging drums have a one-year limited warranty from the date of installation. The imaging drum installation date displays on the supplies status page. The HP Premium Protection Warranty applies only to the print cartridges for the product.

1. Open the print cartridge door.

2. Open the front cover.

64 Chapter 7 Print cartridges and imaging drum ENWW

3. Lift the two levers that hold the imaging drum.

4. Remove the old imaging drum.

5. Remove the new imaging drum from the

packaging. Place the used imaging drum in the bag and box for recycling.

ENWW Manage print cartridges and the imaging drum 65

6. Remove the protective shielding from the new

imaging drum.

CAUTION: To prevent damage, do not

expose the imaging drum to light. Cover it with a piece of paper.

CAUTION: Do not touch the green roller.

Fingerprints on the imaging drum can cause print-quality problems.

7. Insert the new imaging drum in the product.

8. Lower the two levers that hold the imaging

drum.

66 Chapter 7 Print cartridges and imaging drum ENWW

9. Close the front cover.

10. Close the print cartridge door.

NOTE: After closing the print cartridge door,

the control panel shows the Calibrating... message. Allow a few minutes for the product to calibrate.

Recycle supplies

For US and Puerto Rico HP LaserJet print cartridge recycling returns, use the pre-paid, preaddressed shipping label contained in the box. To use the UPS label, give the package to the UPS driver during your next delivery or pickup, or take it to an authorized UPS drop-off center. (Requested UPS Ground pickup will be charged normal pick up rates.) For the location of a local UPS drop-off center, call 1-800-PICKUPS or visit label, give the package to either the U.S. Postal Service carrier or FedEx driver during your next pickup or delivery. (Requested FedEx Ground pickup will be charged normal pick up rates). Or, you can drop off your packaged print cartridge(s) at any U.S. Post Office or any FedEx shipping center or store. For the location of the nearest U.S. Post Office, please call 1-800-ASK-USPS or visit

www.usps.com. For the location of the nearest FedEx shipping center/store, please call 1-800-

GOFEDEX or visit bulk returns, visit without notice.

www.fedex.com. For more information, or to order additional labels or boxes for

www.hp.com/recycle or call 1-800-340-2445. Information is subject to change

www.ups.com. If you are returning the package via the FedEx

Print-cartridge and imaging drum storage

Do not remove the print cartridge or imaging drum from their packages until you are ready to use them.

ENWW Manage print cartridges and the imaging drum 67

HP policy on non-HP supplies

Hewlett-Packard Company cannot recommend the use of non-HP print cartridges and imaging drums, either new or remanufactured.

NOTE: For HP printer products, the use of a non-HP print cartridge or a refilled print cartridge does

not affect either the warranty to the customer or any HP support contract with the customer. However, if product failure or damage is attributable to the use of a non-HP print cartridge or refilled print cartridge, HP will charge its standard time and materials charges to service the product for the particular failure or damage.

HP fraud hotline and Web site

Call the HP fraud hotline (1-877-219-3183, toll-free in North America) or go to www.hp.com/go/

anticounterfeit when you install an HP print cartridge and the control-panel message says the

cartridge is non-HP or used. HP will help determine if the cartridge is genuine and take steps to resolve the problem.

Your print cartridge might not be a genuine HP print cartridge if you notice the following:

The supplies status page indicates that a non-HP or used supply is installed.

●

You are experiencing a high number of problems with the print cartridge.

●

The cartridge does not look like it usually does (for example, the packaging differs from

●

HP packaging).

68 Chapter 7 Print cartridges and imaging drum ENWW

Solve problems with print cartridges or the imaging drum

Check the print cartridges and imaging drum

Check each print cartridge, and replace it if necessary, if you are having any of the following problems:

The printing is too light or seems faded in areas.

●

● Printed pages have small unprinted areas.

● Printed pages have streaks or bands.

If you determine that you need to replace a print cartridge, print the supplies status page to find the part number for the correct genuine HP print cartridge.

Type of print cartridge Steps to resolve the problem

Refilled or remanufactured print cartridge

Genuine HP print cartridge or imaging drum

Hewlett-Packard Company cannot recommend the use of non-HP supplies, either new or remanufactured. Because they are not HP products, HP cannot influence their design or control their quality. If you are using a refilled or remanufactured print cartridge and are not satisfied with the print quality, replace the cartridge with a genuine HP cartridge that has the words “HP” or “Hewlett-Packard” on it, or has the HP logo on it.

1. The product control panel or the supplies status page indicates “Very Low”

status when the cartridge has reached the end of its estimated life. Replace the print cartridge if print quality is no longer acceptable.

2. Print a print quality page from the Reports menu on the control panel. If

streaks or marks are in one color on the page, you might have a defect in that color cartridge. See the instructions in this document for interpreting the page. Replace the print cartridge if necessary.

3. Visually inspect the print cartridge for damage. See the instructions that

follow. Replace the print cartridge if necessary.

4. If printed pages have marks that repeat several times at the same distance

apart, print a cleaning page. If this does not solve the problem, use the repetitive defects section in this document to identify the cause of the problem.

ENWW Solve problems with print cartridges or the imaging drum 69

Inspect the print cartridges and imaging drum for damage

1. Remove the print cartridge from the product, and examine for damage.

2. If the print cartridge does not appear to be damaged, rock the print cartridge gently several times

and reinstall it. Print a few pages to see if the problem is resolved.

3. If the problem is not resolved, remove the imaging drum from the product, and examine the

surface.

CAUTION: Do not touch the green roller. Fingerprints on the imaging drum can cause print-

quality problems.

4. If you see any scratches, fingerprints, or other damage on the imaging drum, replace the

imaging drum.

70 Chapter 7 Print cartridges and imaging drum ENWW

Repeating defects

If defects repeat at any of the following intervals on the page, a print cartridge or the imaging drum might be damaged.

22 mm (print cartridge)

●

26 mm (imaging drum)

●

29 mm (print cartridge)

●

94 mm (imaging drum)

●

Print the supplies status page

Use the control panel to print configuration and supplies status pages that give details about the product and its current settings.

1. On the product control panel, press the Setup

button.

2. Use the arrow buttons to select the Reports menu, and then press the OK button.

3. Use the arrow buttons to select the Supplies Status item, and then press the OK button.

Page Description

Configuration page Prints a list of the product settings

Supplies status page The supplies status page includes the following information:

Approximate percentage of print cartridge life remaining

●

Warranty for print cartridges and imaging drum (if those supplies are at a “very low”

●

level)

Part numbers for HP print cartridges and the imaging drum

●

● Number of pages printed on each print cartridge

● Information about ordering new HP print cartridges and recycling used HP print

cartridges

● The imaging drum's estimated life remaining and installation date appear on the

supplies status page.

ENWW Solve problems with print cartridges or the imaging drum 71

Interpret the print quality page

1. On the product control panel, press the Setup button.

2. Use the arrow buttons to select the Reports menu, and then press the OK button.

3. Use the arrow buttons to select the Print Quality item, and then press the OK button.

This page contains five bands of color, which are divided into four groups as indicated in the following illustration. By examining each group, you can isolate the problem to a particular print cartridge.

Section Print-cartridge

1 Yellow

2Cyan

3Black

4 Magenta

If dots or streaks appear in only one of the groups, replace the print cartridge that correlates with

●

that group.

If dots appear in more than one group, print a cleaning page. If this does not solve the problem,

●

determine if the dots are always the same color; for example, if magenta dots appear in all five color bands. If the dots are all the same color, replace that print cartridge.

● If streaks appear in multiple color bands, contact HP. A component other than the print cartridge

is probably causing the problem.

72 Chapter 7 Print cartridges and imaging drum ENWW

Interpret control panel messages for print cartridges or the imaging drum

Control panel message Description Recommended action

10.0004 Supply Error

10.1004 Supply memory error

10.000X Supply memory error

10.100X Supply memory error

Black cartridge is low The print cartridge is nearing the estimated

Black cartridge is very low The print cartridge is at the estimated end of

There is a communication failure with the imaging drum.

There is a communication failure with one of the print cartridges. "X" indicates which cartridge: 0=black, 1=cyan, 2=magenta, 3=yellow.

end of its useful life.

its useful life.

Turn the product off and then on.

●

● If the error persists, replace the

imaging drum.

If the error persists, contact HP. See

●

www.hp.com/support/ LJColorMFPM175 or the support flyer

that came in the product box.

● Turn the product off and then on.

Verify that the print cartridge is

●

installed correctly. Remove and reinstall the print cartridges.

If the error persists, replace the print

●

cartridges.

● If the error persists, contact HP. See

www.hp.com/support/ LJColorMFPM175 or the support flyer

that came in the product box.

Printing can continue, but consider having a replacement supply on hand.

To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You can continue printing until you notice a decrease in print quality. Actual cartridge life may vary.

Cyan cartridge is low The print cartridge is nearing the estimated

end of its useful life.

Cyan cartridge is very low The print cartridge is at the estimated end of

its useful life.

Once an HP supply has reached “very low”, HP's premium Protection Warranty on that supply has ended. All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement.

Printing can continue, but consider having a replacement supply on hand.

To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You can continue printing until you notice a decrease in print quality. Actual cartridge life may vary.

ENWW Solve problems with print cartridges or the imaging drum 73

Control panel message Description Recommended action

Door open The print cartridge door is open. Close the print cartridge door.

Jam in cartridge area The product has detected a paper jam in the

print cartridge area.

Magenta cartridge is low The print cartridge is nearing the estimated

end of its useful life.

Magenta cartridge is very low The print cartridge is at the estimated end of

its useful life.

Replace <Color> Cartridge The indicated print cartridge is at the

estimated end of its useful life. The product is customer-configured to stop when the print cartridge level is very low.

Replace <Color>. Printing Black. The indicated print cartridge is at the

estimated end of its useful life. The product is customer-configured to print with the black cartridge only, until the very low print cartridge is replaced.

Clear the jam from the area indicated in the message, and then follow the control panel instructions.

Printing can continue, but consider having a replacement supply on hand.

To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You can continue printing until you notice a decrease in print quality. Actual cartridge life may vary.

Replace the print cartridge, or reconfigure the product to continue printing after the print cartridge reaches the “very low” level.

To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You can continue printing until you notice a decrease in print quality. Actual cartridge life may vary.

Replace Supplies Multiple supplies are at the estimated end of

their useful life, and the product is customer-configured to stop when the supply level is very low.

Replace the supplies, or reconfigure the product to continue printing after the supplies reach the “very low” level.

74 Chapter 7 Print cartridges and imaging drum ENWW

Control panel message Description Recommended action

Replace Supplies. Printing Black. One or more of the print cartridges is at the

estimated end of its useful life. The product is customer-configured to print with the black cartridge only, until the very low print cartridges are replaced.

Supplies are low One or more of the print cartridges, or a

combination of print cartridge(s) and the imaging drum, are nearing the estimated end of their useful life.

Supplies are very low One or more of the print cartridges, or a

combination of print cartridge(s) and the imaging drum, have reached the estimated end of their useful life.

To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You can continue printing until you notice a decrease in print quality. Actual cartridge life may vary.

Printing can continue, but consider having a replacement supply on hand.

To ensure optimal print quality, HP recommends replacing the print cartridge or imaging drum at this point. You can continue printing until you notice a decrease in print quality. Actual cartridge life may vary.

Once an HP print cartridge has reached “very low”, HP's premium Protection Warranty on that supply has ended. All print defects or cartridge failures incurred when an HP supply is used in continue at very low mode will not be considered to be defects in materials or workmanship in the supply under the HP Print Cartridge Warranty Statement.

The imaging drum installed in this product is covered by the product warranty. Replacement imaging drums have a oneyear limited warranty from the date of installation. The imaging drum installation date displays on the supplies status page.

Supplies in wrong positions The print cartridges are installed in the

incorrect slots.

Used <color> cartridge is installed A used supply has been installed. The print

cartridge is most likely a refilled cartridge.

Make sure that each print cartridge is installed in the correct slot.

If you believe you purchased a genuine HP supply, visit this HP Web address:

www.hp.com/go/anticounterfeit.

If product failure or damage is attributable to the use of a non-HP print cartridge or refilled print cartridge, HP will charge its standard time and materials charges to service the product for the particular failure or damage. Supply status and features that depend on it are unavailable with used cartridges.

ENWW Solve problems with print cartridges or the imaging drum 75

Control panel message Description Recommended action

Used cartridges installed Used supplies have been installed. The

print cartridges are most likely refilled cartridges.

Used supplies in use Used supplies have been installed. The

print cartridges are most likely refilled cartridges.

Wrong Cartridge in <Color> Slot A print cartridge is installed incorrectly in the

indicated slot.

Yellow cartridge is low The print cartridge is nearing the estimated

end of its useful life.

If you believe you purchased a genuine HP supply, visit this HP Web address:

www.hp.com/go/anticounterfeit.

If you believe you purchased a genuine HP supply, visit this HP Web address:

www.hp.com/go/anticounterfeit.

Make sure that each print cartridge is installed in the correct slot.

Printing can continue, but consider having a replacement supply on hand.

Yellow cartridge is very low The print cartridge is at the estimated end of

its useful life.

To ensure optimal print quality, HP recommends replacing the print cartridge at this point. You can continue printing until you notice a decrease in print quality. Actual cartridge life may vary.

76 Chapter 7 Print cartridges and imaging drum ENWW

8Print tasks

Cancel a print job

●

Basic print tasks with Windows

●

Additional print tasks with Windows

●

ENWW 77

Cancel a print job

1. If the print job is currently printing, cancel it by pressing the Cancel button on the product

control panel.

NOTE: Pressing the Cancel button clears the job that the product is currently processing. If

more than one process is running, pressing the Cancel currently appears on the product control panel.

2. You can also cancel a print job from a software program or a print queue.

Software program: Typically, a dialog box appears briefly on the computer screen,

●

allowing you to cancel the print job.

Windows print queue: If a print job is waiting in a print queue (computer memory) or print

●

spooler, delete the job there.

Windows XP, Server 2003, or Server 2008: Click Start, click Settings, and then click

◦

Printers and Faxes. Double-click the product icon to open the window, right-click the print job that you want to cancel, and then click Cancel.

Windows Vista: Click Start, click Control Panel, and then, under Hardware and

◦

Sound, click Printer. Double-click the product icon to open the window, right-click the print job that you want to cancel, and then click Cancel.

Windows 7: Click Start, and then click Devices and Printers. Double-click the

◦

product icon to open the window, right-click the print job that you want to cancel, and then click Cancel.

button clears the process that

78 Chapter 8 Print tasks ENWW

Basic print tasks with Windows

The methods to open the print dialog from software programs can vary. The procedures that follow include a typical method. Some software programs do not have a File menu. See the documentation for your software program to learn how to open the print dialog.

Open the printer driver with Windows

1. On the File menu in the software program,

click Print.

2. Select the product, and then click the

Properties or Preferences button.

Get help for any printing option with Windows

1. Click the Help button to open the online Help.

ENWW Basic print tasks with Windows 79

Change the number of print copies with Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then select the number of copies.

Save custom print settings for reuse with Windows

Use a printing shortcut with Windows

1. On the File menu in the software program,

click Print.

2. Select the product, and then click the

Properties or Preferences button.

80 Chapter 8 Print tasks ENWW

3. Click the Printing Shortcuts tab.

4. Select one of the shortcuts, and then click the

OK button.

NOTE: When you select a shortcut, the

corresponding settings change on the other tabs in the printer driver.

Create printing shortcuts

1. On the File menu in the software program,

click Print.

ENWW Basic print tasks with Windows 81

2. Select the product, and then click the

Properties or Preferences button.

3. Click the Printing Shortcuts tab.

4. Select an existing shortcut as a base.

NOTE: Always select a shortcut before

adjusting any of the settings on the right side of the screen. If you adjust the settings and then select a shortcut, or if you select a different shortcut, all your adjustments are lost.

82 Chapter 8 Print tasks ENWW

5. Select the print options for the new shortcut.

NOTE: You can select the print options on

this tab or on any other tab in the printer driver. After selecting options on other tabs, return to the Printing Shortcuts tab before continuing with the next step.

6. Click the Save As button.

7. Type a name for the shortcut, and click the

OK button.

Improve print quality with Windows

Select the page size with Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

ENWW Basic print tasks with Windows 83

3. Click the Paper/Quality tab.

4. Select a size from the Size is drop-down list.

Select a custom page size with Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. Click the Custom button.

5. Type a name for the custom size and specify the dimensions.

The width is the short edge of the paper.

●

The length is the long edge of the paper.

●

NOTE: Always load paper into the trays short edge first.

6. Click the Save button, and then click the Close button.

Select the paper type with Windows

1. On the File menu in the software program, click Print.

2. Select the product, and then click the Properties or Preferences button.

3. Click the Paper/Quality tab.

4. From the Type is drop-down list, click the More... option.

5. Select the category of paper types that best describes your paper, and then click the paper type

that you are using.

Print on both sides (duplex) with Windows

Manually print on both sides (duplex) with Windows

1. Load paper face-up in the input tray.

84 Chapter 8 Print tasks ENWW

2. On the File menu in the software program,

click Print.

3. Select the product, and then click the

Properties or Preferences button.

4. Click the Finishing tab.

ENWW Basic print tasks with Windows 85

5. Select the Print on Both Sides (Manually)

check box. Click the OK button to print the first side of the job.

6. Retrieve the printed stack from the output bin,

and, maintaining the paper orientation, place it with the printed-side facing down in the input tray.

7. At the computer, click the Continue button to

print the second side of the job. If at the product, press the OK button.

Print multiple pages per sheet with Windows

1. On the File menu in the software program,

click Print.

86 Chapter 8 Print tasks ENWW

HP Pro 100 User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product basics

Product comparison

Environmental features

Accessibility features

Product views

Product front view

Product back view

Serial number and model number location

Control panel layout

2 Control panel menus

Setup menu

Reports menu

System Setup menu

Service menu

Network Setup menu (network models only)

Function specific menus

Copy Menu

3 Software for Windows

Supported operating systems for Windows

Supported printer drivers for Windows

Select the correct printer driver for Windows

Change print job settings

Change printer-driver settings for Windows

Change the settings for all print jobs until the software program is closed

Change the default settings for all print jobs

Change the product configuration settings

Remove software for Windows

Supported utilities for Windows

Other Windows components and utilities

Software for other operating systems

4 Use the product with Mac

Software for Mac

Supported operating systems for Mac

Supported printer drivers for Mac

Install software for Mac operating systems

Install software for Mac computers connected directly to the product

Install software for Mac computers on a wired network

Configure the IP address

Manual configuration

Automatic configuration

Install the software

Install software for Mac computers on a wireless network

Connect the product to a wireless network using WPS

Connect the product to a wireless network using a USB cable

Remove software from Mac operating systems

Priority for print settings for Mac

Change printer-driver settings for Mac

Software for Mac computers

Supported utilities for Mac (network models only)

HP Utility for Mac

Open the HP Utility

HP Utility features

Print with Mac

Cancel a print job with Mac

Change the paper size and type with Mac

Resize documents or print on a custom paper size with Mac

Create and use printing presets with Mac

Print a cover page with Mac

Use watermarks with Mac

Print multiple pages on one sheet of paper with Mac

Print on both sides of the page (duplex printing) with Mac

Set the color options with Mac

Use the Services menu with Mac

Scan with Mac

Solve problems with Mac

5 Connect the product

Supported network operating systems (network models only)

Printer sharing disclaimer

Use HP Smart Install to connect to a computer, a wired network, or a wireless network

Connect with USB by using the software CD-ROM

Connect to a network by using the software CD-ROM (network models only)

Supported network protocols

Install the product on a wired network

Configure the IP address

Manual configuration

Automatic configuration