HP PHOTOSMART PLUS B209 User Manual 2

HP Photosmart Plus B209 series

Windows Help

HP Photosmart Plus B209 series

1 HP Photosmart Plus B209 series Help...................................................................................3

2 Finish setting up the HP Photosmart

Add the HP Photosmart to a network.........................................................................................5

Set up a Bluetooth connection..................................................................................................10

3 Get to know the HP Photosmart

Printer parts..............................................................................................................................15

Control panel features..............................................................................................................18

4 How do I?.................................................................................................................................19

6Print

Print documents........................................................................................................................29

Print photos..............................................................................................................................30

Print a creative project..............................................................................................................35

Print a Web page......................................................................................................................39

Print forms and templates (Quick Forms)...............................................................................39

7Scan

Scan to a computer..................................................................................................................45

Scan to a memory card or USB storage device.......................................................................46

8Copy

Copy text or mixed documents.................................................................................................51

9 Reprint photos........................................................................................................................57

10 Save photos

Save photos to your computer..................................................................................................59

Back up photos to a USB storage device.................................................................................60

11 Maintain the HP Photosmart

Check the estimated ink levels.................................................................................................61

Order ink supplies.....................................................................................................................62

Replace the cartridges..............................................................................................................62

Cartridge warranty information.................................................................................................64

Print and evaluate a print quality report....................................................................................65

Contents

12 Solve a problem

HP support................................................................................................................................69

Setup troubleshooting...............................................................................................................70

Print troubleshooting.................................................................................................................76

Print quality troubleshooting.....................................................................................................81

Memory card troubleshooting...................................................................................................81

Scan troubleshooting................................................................................................................84

Copy troubleshooting................................................................................................................85

Errors........................................................................................................................................86

14 Technical information

Notice......................................................................................................................................117

Cartridge chip information......................................................................................................117

Specifications.........................................................................................................................118

Environmental product stewardship program.........................................................................119

Regulatory notices..................................................................................................................125

Regulatory wireless statements..............................................................................................127

Index............................................................................................................................................131

Contents

1 HP Photosmart Plus B209 series

Help

For information about the HP Photosmart, see:

•“

Finish setting up the HP Photosmart” on page 5 Get to know the HP Photosmart” on page 15

•“ How do I?” on page 19

•“ Print” on page 29

•“ Scan” on page 45

•“ Copy” on page 51

•“ Reprint photos” on page 57

•“ Save photos” on page 59

•“ Maintain the HP Photosmart” on page 61

•“ Technical information” on page 117

•“

HP Photosmart Plus B209 series

Help

HP Photosmart Plus B209 series Help 3

Help

Chapter 1

HP Photosmart Plus B209 series

4 HP Photosmart Plus B209 series Help

2 Finish setting up the

HP Photosmart

• Add the HP Photosmart to a network

Set up a Bluetooth connection

•

Add the HP Photosmart to a network

•“WiFi Protected Setup (WPS)” on page 5 Wireless with a router (infrastructure network)” on page 6

•“ Wireless without a router (ad hoc connection)” on page 7

•“

WiFi Protected Setup (WPS)

To connect the HP Photosmart to a wireless network using WiFi Protected Setup (WPS), you will need the following:

 A wireless 802.11 network that includes a WPS-enabled wireless router or access

point.

 A desktop computer or laptop with either wireless networking support, or a network

interface card (NIC). The computer must be connected to the wireless network that you intend to install the HP Photosmart on.

To connect the HP Photosmart using WiFi Protected Setup (WPS)

1. Do one of the following:

Use Push Button (PBC) method a. Select setup method.

 On Home screen, touch right arrow to view more options.  Touch Setup.

 Touch Network.  Touch WiFi Protected Setup.  Touch Push Button.

b. Set up wireless connection.

 Touch Start.  Press corresponding button on WPS-enabled router or other networking

device.

c. Install software.

Finish setting up the HP Photosmart 5

Finish setting up the HP Photosmart

Chapter 2

NOTE: The product begins a timer for approximately two minutes in which the

corresponding button on the networking device needs to be pressed.

Use PIN method a. Select setup method.

 On Home screen, touch right arrow to view more options. Touch Setup.

Touch Network. Touch WiFi Protected Setup. Touch PIN.

b. Set up wireless connection.

Touch Start.

The device displays a PIN.

 Enter the PIN on WPS-enabled router or other networking device. Touch OK.

c. Install software.

NOTE: The product begins a timer for approximately two minutes in which the

PIN needs to be entered on the networking device.

2. View the animation for this topic.

Related topics

Install the software for a network connection” on page 9

“

Wireless with a router (infrastructure network)

The HP Photosmart Software CD and included USB setup cable provide an easy way to connect the HP Photosmart to your wireless network.

For optimal performance and security in your wireless network, HP recommends you use a wireless router or access point (802.11) to connect the product and the other network elements. When network elements are connected through a wireless router or access point, this is called an infrastructure network.

6 Finish setting up the HP Photosmart

To connect the HP Photosmart to an integrated wireless WLAN 802.11 network, you will need the following:

 A wireless 802.11 network that includes a wireless router or access point.  A desktop computer or laptop with either wireless networking support, or a network

interface card (NIC). The computer must be connected to the wireless network that you intend to install the HP Photosmart on.

 Broadband Internet access (recommended) such as cable or DSL.

If you connect the HP Photosmart on a wireless network that has Internet access, HP recommends that you use a wireless router (access point or base station) that uses

Dynamic Host Configuration Protocol (DHCP).  Network name (SSID).  WEP key or WPA Passphrase (if needed).

To connect the product

1. Insert the product Software CD in the computer CD-ROM drive.

2. Follow the instructions on the screen.

When you are prompted, connect the product to the computer using the USB setup

cable included in the box. The product will attempt to connect to the network. If the

connection fails, follow the prompts to correct the problem, and then try again.

3. When the setup is finished, you will be prompted to disconnect the USB cable and

test the wireless network connection. Once the product connects successfully to the

network, install the software on each computer that will use the product over the

network.

Related topics

“

Install the software for a network connection” on page 9

Wireless without a router (ad hoc connection)

Use this section if you want to connect the HP Photosmart to a wireless-capable computer without using a wireless router or access point.

There are two methods you may use to connect the HP Photosmart to your computer using an ad hoc wireless network connection. Once connected, you can install the HP Photosmart software.

Finish setting up the HP Photosmart

Add the HP Photosmart to a network 7

Chapter 2

▲ Turn on the wireless radio for the HP Photosmart and the wireless radio on your

computer. On your computer, connect to the network name (SSID) hpsetup, which is the default ad hoc network created by the HP Photosmart.

▲ Use an ad hoc network profile on your computer to connect to the product. If your

computer is not currently configured with an ad hoc network profile, consult the Help file for your computer Operating System for the proper method to create an ad hoc profile on your computer. Once the ad hoc network profile has been created, insert the installation CD that came with the product and install the software. Connect to the ad hoc network profile you created on your computer.

NOTE: An ad hoc connection can be used if you do not have a wireless router or

access point but do have a wireless radio on your computer. However, an ad hoc connection may result in a lower level of network security and possibly reduced performance when compared to an infrastructure network connection using a wireless router or access point.

To connect the HP Photosmart to a Windows computer with an ad hoc connection, the computer must have a wireless network adapter and an ad hoc profile. Create a network profile for a Windows Vista or Windows XP computer using the directions below.

NOTE: If you have an operating system other than Windows Vista or Windows XP,

HP recommends that you use the configuration program that came with your wireless LAN card. To find the configuration program for your wireless LAN card, access your computer's list of programs.

Finish setting up the HP Photosmart

To create a network profile

NOTE: The product comes configured with a network profile with hpsetup as the

network name (SSID). However, for security and privacy HP recommends you create a new network profile on your computer as described here.

1. In the Control Panel, double-click Network Connections.

2. On the Network Connections window, right-click the Wireless Network

Connection. If you see Enable on the pop-up menu, select it. Otherwise, if you see Disable on the menu, the wireless connection is already enabled.

3. Right-click the Wireless Network Connection icon, and then click Properties.

4. Click the Wireless Networks tab.

5. Select the Use Windows to configure my wireless network settings check box.

6. Click Add, and then do the following:

a.In Network name (SSID) box, type in a unique network name of your choice.

NOTE: The network name is case sensitive, so it is important to remember

any uppercase (capital) and lowercase (small) letters.

b. If there is a Network Authentication list, select Open. Otherwise, go to the next

step.

c.In the Data encryption list, select WEP. d. Make sure that the check box is not selected next to The key is provided for me

automatically. If it is selected, click the check box to clear it.

8 Finish setting up the HP Photosmart

e.In the Network key box, type a WEP key that has exactly 5 or exactly 13

alphanumeric (ASCII) characters. For example, if you enter 5 characters, you might enter ABCDE or 12345. Or, if you enter 13 characters, you might enter ABCDEF1234567. (12345 and ABCDE are examples only. Select a combination of your choosing.)

Alternatively, you can use HEX (hexadecimal) characters for the WEP key. A HEX WEP key must be 10 characters for 40 bit encryption, or 26 characters for 128 bit encryption.

f.In the Confirm network key box, type the same WEP key you typed in the

previous step.

NOTE: You must remember the exact uppercase (capital) and lowercase

(small) letters. If you enter your WEP key incorrectly on the product, the wireless connection will fail.

g. Write down the WEP key exactly as you typed it, including uppercase and

lowercase letters.

h. Select the check box for This is a computer-to-computer (ad hoc) network;

wireless access points are not used.

i. Click OK to close the Wireless network properties window, and then click OK

again.

j. Click OK again to close the Wireless Network Properties Connection window.

To connect the product

1. Insert the product Software CD in the computer CD-ROM drive.

2. Follow the instructions on the screen.

When you are prompted, connect the product to the computer using the USB setup cable included in the box. The product will attempt to connect to the network. If the connection fails, follow the prompts to correct the problem, and then try again.

3. When the setup is finished, you will be prompted to disconnect the USB cable and

test the wireless network connection. Once the product connects successfully to the network, install the software on each computer that will use the product over the network.

Related topics

“

Install the software for a network connection” on page 9

Install the software for a network connection

Use this section to install the HP Photosmart software on a computer connected to a network. Before you install the software, make sure you have connected the HP Photosmart to a network. If the HP Photosmart has not been connected to a network, follow the onscreen instructions during the software installation to connect the product to the network.

Finish setting up the HP Photosmart

Add the HP Photosmart to a network 9

Finish setting up the HP Photosmart

Chapter 2

NOTE: If your computer is configured to connect to a series of network drives, make

sure that your computer is currently connected to these drives before installing the software. Otherwise, the HP Photosmart software installer might try to use one of the reserved drive letters and you will not be able to access that network drive on your computer.

NOTE: Installation time can range from 20 to 45 minutes depending on your

operating system, the amount of available space, and the processor speed of your computer.

To install the Windows HP Photosmart Software on a networked computer

1. Quit all applications running on your computer.

2. Insert the Windows CD that came with the product into the CD-ROM drive on your

computer and follow the onscreen instructions.

NOTE: If the HP Photosmart is not connected to a network, when prompted,

connect the product to the computer using the USB setup cable included in the box. The product will then attempt to connect to the network.

3. If a dialog box about firewalls appears, follow the instructions. If you see firewall pop-

up messages, you must always accept or allow the pop-up messages.

4. On the Connection Type screen, select an appropriate option, and then click Next.

The Searching screen appears as the Setup program searches for the product on the network.

5. On the Printer Found screen, verify that the printer description is correct.

If more than one printer is found on the network, the Printers Found screen appears. Select the product you want to connect.

6. Follow the prompts to install the software.

When you have finished installing the software, the product is ready for use.

7. To test your network connection, go to your computer and print a self-test report to

the product.

Set up a Bluetooth connection

If you insert an HP Bluetooth Adapter (such as the HP bt500) into the front USB port, you can print to the HP Photosmart from Bluetooth devices such as PDAs, camera phones, and computers.

This section contains the following topics:

•“

What you need for a Bluetooth connection” on page 10 Connect the HP Photosmart to a computer using a Bluetooth® wireless

•“ connection” on page 11

Connect the HP Photosmart to other Bluetooth devices using a Bluetooth® wireless

•“ connection” on page 13

What you need for a Bluetooth connection

To connect the HP Photosmart with a Bluetooth connection, you will need the following:

10 Finish setting up the HP Photosmart

 A Bluetooth (compatible HCRP or SPP profile) capable device (such as a PDA,

camera phone, or computer)

 An HP Bluetooth Adapter

Some Bluetooth products exchange device addresses when they communicate with each other, so you might also need to find out the device address of the HP Photosmart in order to establish a connection.

To find out the device address of the product

1. Insert the HP Bluetooth Adapter into the front USB port.

2. On the Home Screen, touch the right arrow to view more options.

3. Touch Setup.

4. Touch Bluetooth.

5. Touch Device Address.

The Device Address appears, which is read only.

6. Make a note of the device address. You might need it later.

For information on printing to the HP Photosmart from Bluetooth devices using a Bluetooth connection, see:

Connect the HP Photosmart to a computer using a Bluetooth® wireless

•“ connection” on page 11

Connect the HP Photosmart to other Bluetooth devices using a Bluetooth® wireless

•“ connection” on page 13

Connect the HP Photosmart to a computer using a Bluetooth® wireless connection

A Bluetooth connection provides a quick and easy way to print images from a Bluetoothenabled computer without using a cable. With a Bluetooth connection you can access many of the same printing features as with a USB connection. For example, you can check the printer status, as well as the estimated amount of ink remaining in your ink cartridges.

NOTE: The only software functionality available with a Bluetooth connection is

printing. Scanning and software-based copying cannot be done over a Bluetooth connection. However, stand-alone copy functions are still available.

Before you print, you must connect an HP Bluetooth Adapter to the HP Photosmart.

You must have Windows Vista or Windows XP and either the Microsoft Bluetooth Protocol Stack or the Widcomm Bluetooth® Protocol Stack installed in order to connect the HP Photosmart. It is possible to have both the Microsoft Stack and the Widcomm Stack on your computer, but you use only one of them to connect the HP Photosmart.

Set up a Bluetooth connection 11

Finish setting up the HP Photosmart

Chapter 2

• Microsoft stack: If you have Windows Vista or Windows XP with Service Pack 2

installed on your computer, then your computer has the Microsoft Bluetooth Stack. The Microsoft stack allows you to install an external Bluetooth automatically. If your Bluetooth install automatically, then you do not have the Microsoft stack on your computer. Check the documentation that came with the Bluetooth

adapter supports the Microsoft stack but it does not

adapter to see if it supports

adapter

Protocol

the Microsoft stack.

• Widcomm stack: If you have an HP computer with Bluetooth

built in then your computer has the Widcomm stack. If you have an HP computer and plug in an HP Bluetooth Adapter, it will install automatically using the Widcomm stack.

To install and print using the Microsoft stack

1. Make sure that you have installed the product software on the computer.

NOTE: The purpose of installing the software is to make sure the printer driver

is available for the Bluetooth the software, you do not need to reinstall it. If you want both a USB and a Bluetooth

connection to the product, install the USB connection first. For more

connection. Therefore, if you have already installed

information, see the setup instructions. However, if you do not want a USB connection, select Directly to the computer on the Connection Type screen. Also, on the Connect Your Device Now screen, select the check box next to If

you are unable to connect your device now... at the bottom of the screen.

2. Attach an HP Bluetooth Adapter to the front USB port of the product.

3. If you are using an external Bluetooth

Finish setting up the HP Photosmart

computer is started and then attach the Bluetooth computer. If you have Windows Vista or Windows XP with Service Pack 2, the Bluetooth Bluetooth

If your computer has Bluetooth

drivers are installed automatically. If you are prompted to select a

profile, select HCRP.

adapter for your computer, make sure your

adapter to a USB port on the

built in, just make sure the computer is started.

4. On the Windows taskbar, click Start, and then click Printers and Faxes (or click

Control Panel, and then Printers).

5. Double-click the Add Printer icon (or click Add a printer).

6. Click Next, and then select A Bluetooth Printer.

7. Follow the onscreen instructions to finish the installation.

8. Print as you would to any printer.

12 Finish setting up the HP Photosmart

To install and print using the Widcomm stack

1. Make sure that you have installed the product software on the computer.

NOTE: The purpose of installing the software is to make sure the printer driver

is available for the Bluetooth the software, you do not need to reinstall it. If you want both a USB and a Bluetooth

connection to the product, install the USB connection first. For more

connection. Therefore, if you have already installed

you are unable to connect your device now... at the bottom of the screen.

2. Attach an HP Bluetooth Adapter to the front USB port.

3. Click the My Bluetooth Places icon on the desktop or in the taskbar.

4. Click View devices in range.

5. Once the available devices are discovered, double-click the name of the product to

finish the installation.

6. Print as you would to any printer.

Connect the HP Photosmart to other Bluetooth devices using a Bluetooth® wireless connection

You can print photos from any device with Bluetooth wireless technology. If you have a PDA or a mobile phone with Bluetooth wireless technology, you can connect an HP Bluetooth Adapter to the HP Photosmart and send photos to the product wirelessly. You can also print from other devices with Bluetooth wireless technology such as digital cameras and laptops.

To connect to and print from other Bluetooth devices

1. Make sure that you have installed the necessary software on the Bluetooth device.

2. Attach an HP Bluetooth Adapter to the front USB port.

3. Have the device search for available Bluetooth devices.

4. Once the available devices are discovered, select the name of the product.

NOTE: Some mobile phones need to be paired with the HP Photosmart before

you can print. The default passkey for pairing with the HP Photosmart is 0000.

5. Send the print job from the Bluetooth device to the product. See the documentation

for your Bluetooth device for specific instructions on starting a print job.

Set up a Bluetooth connection 13

Finish setting up the HP Photosmart

Chapter 2

Finish setting up the HP Photosmart

14 Finish setting up the HP Photosmart

3 Get to know the HP Photosmart

• Printer parts Control panel features

•

Printer parts

• Front view of the HP Photosmart

Get to know the HP Photosmart 15

Get to know the HP Photosmart

Chapter 3

1 Lid

2 Color graphics display (also referred to as the display)

3 Photo tray

4 Memory Card slots LED

5 Memory Card slot for Secure Digital and XD cards

6 Memory Card slot for Memory Stick cards

7 Front USB port for your PictBridge-compatible digital camera, other storage devices, and

external Bluetooth adapter.

8 Output tray

9 Paper tray extender (also referred to as the tray extender)

10 Paper-width guide for the photo tray

11 Cartridge door access handle

12 Lid backing

13 Glass

14 On button: Turns the product on or off. When the product is off, a minimal amount of

power is still used. To completely remove power, turn off the product, and then unplug the power cord.

15 Wireless LED

16 Paper-width guide for the main tray

17 Main tray (also referred to as the input tray)

18 Cartridge door

• Top and rear views of the HP Photosmart

16 Get to know the HP Photosmart

19 Cartridge access area

20 Printhead assembly

21 Model number location

22 Rear USB port

23 Power connection (Use only with the power adapter supplied by HP.)

Printer parts 17

Get to know the HP Photosmart

Chapter 3

Control panel features

Figure 3-1 Control panel features

1 Scan: Opens the Scan To menu where you can select a destination for your scan.

2 Copy: Opens the Copy menu where you can select a copy type or change the copy settings.

3 Directional keys: Allow you to navigate through photos and menu options. Touch the right

arrow button to access the secondary Home screen.

4 Photo: Opens the Photo Menu.

5 Help: Opens the Help Menu on the display where you can select a topic to learn more about

it. From the Home screen, touching Help lists the topics for which help is available. Depending on the topic you select, the topic will appear on the display or on your computer screen. When viewing screens other than the Home screen, the Help button provides help applicable to the current screen.

6 Home: Returns to the Homescreen (the default screen when you turn on the product).

7 Quick Forms: Prints a variety of blank forms, such as school paper, music paper, mazes,

and checklists.

Get to know the HP Photosmart

8 Setup: Opens the Setup menu where you can change product settings and perform

maintenance functions.

9 Back: Returns to the previous screen on the display.

10 Ink: Opens the Estimated Ink Levels screen.

11 Wireless: Opens the Wireless Summary screen where you can find the host name, IP

address, and the SSID for the product.

12 Cancel: Stops the current operation.

18 Get to know the HP Photosmart

4 How do I?

This section contains links to commonly performed tasks, such as printing photos, scanning, and making copies.

“Print photos from a memory card or USB

•

storage device” on page 31 “Print a creative project” on page 35

•

“Save photos” on page 59

•

“Load media” on page 23

•

“Replace the cartridges” on page 62

•

“Scan to a computer” on page 45

•

“Scan to a memory card or USB storage

•

device” on page 46

How do I?

How do I? 19

Chapter 4

How do I?

20 How do I?

5 Paper basics

You can load many different types and sizes of paper in the HP Photosmart, including letter or A4 paper, photo paper, transparencies, and envelopes.

By default, the HP Photosmart is set to detect the size and type of paper you load in the input tray automatically and then adjust its settings to generate the highest quality output for that paper. If you are using special papers, such as photo paper, transparency film, envelopes, or labels, or if you experience poor print quality using the automatic setting, you can manually set the paper size and type for print and copy jobs.

This section contains the following topics:

•“

Recommended papers for photo printing” on page 21 Recommended papers for printing” on page 22

•“

Load media” on page 23

•“

Information on paper” on page 27

•“

Related topics

Information on paper” on page 27

“

Information on paper

The HP Photosmart is designed to work well with most paper types. Test a variety of paper types before buying a large quantity. Find a paper type that works well and is easy to purchase. HP papers are designed for the best quality results. In addition, follow these tips:

• Do not use paper that is too thin, that has a slick texture, or that stretches easily. It

can feed incorrectly through the paper path, causing paper jams.

• Store photo media in its original packaging inside a resealable plastic bag on a flat

surface in a cool, dry place. When you are ready to print, remove only the paper you plan to use immediately. When you have finished printing, return any unused photo paper to the plastic bag.

• Do not leave unused photo paper in the input tray. The paper might start to curl, which

might reduce the quality of your printouts. Curled paper can also cause paper jams.

• Always hold photo paper by the edges. Fingerprints on photo paper can reduce print

quality.

• Do not use paper that is heavily textured. It can cause graphics or text to print

improperly.

• Do not combine different paper types and paper sizes in the input tray; the entire stack

of paper in the input tray must be the same size and type.

• For best results, do not allow printed photos to stack up in the output tray.

• Store printed photos under glass or in a storage book to prevent bleeding over time

from high humidity.

Paper basics

Information on paper 27

+ 105 hidden pages