HP PC2-6400 User Manual

QuickSpecs

Overview

Front View:
1.
Cover
2.
Four PC2-6400 ECC DDR2 Memory Slots
3.
4.
Power Supply (400 Watt)
5.
Non Hot Plug Dual Rotor Fans
6.
Optional 12.7mm DVD-ROM, or DVD-RW Drive for 2 HDD models and optional 9.5mm DVD-ROM, or DVD combo drive for 4-HDD model
7.
Two upfront USB connectors
8.
Power Button, UID Button, and Front LED Indicators
9.
Support for up to four Hot Plug SATA or SAS Hard Drives
10.
Two PCI-Express Slots (2 PCI-Express x8 connectors standard)
HP ProLiant DL320 Generation 5p
Rear View:
1.
Power supply
2.
Mouse connector
3.
NIC 2 Port
4.
USB connectors (2)
5.
Serial connector
6.
PCI Express expansion slot 5, low-profile, half-length
7.
PCI Express expansion slot 4, (optional PCI-X, full­length)
8.
UID button/LED
9.
Video connector
10.
Dedicated Integrated Lights-Out 2 (iLO 2) management port (optional)
11.
NIC 1 Port / Shared iLO 2 Management Port
12.
Keyboard connector
What's New
New Quad-Core Intel Xeon processors with up to 12 MB L2 cache for 1333MHz Front Side Bus Support for low-cost Intel Celeron 440 processor
At a Glance
The HP ProLiant DL320 G5p Server is an enterprise rack-optimized server at an entry level price. The highly manageable 1 processor, 1U server is ideal for single-application IT infrastructure, web and edge-of-network applications. The remote console and virtual KVM offered by the embedded iLO-2, coupled with the management features of SIM and deployment capabilities of SmartStart and other ProLiant Essentials software, give the DL320 G5p enterprise-class management features. Optional upgrades provide support for hot-plug SAS drives and/or up to 4 SAS or SATA drives, and gives the DL320 G5p the flexibility to meet the needs of your datacenter. Plus, you get the cost-effective solution of a single-processor platform with the performance advantages of dual-core or quad-core.
Processor:
Quad-Core Intel® Xeon® 3300 processor sequence
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QuickSpecs
HP ProLiant DL320 Generation 5p
Overview
Quad-Core Intel® Xeon® 3200 processor sequence Dual-Core Intel® Xeon® 3100 processor sequence Dual-Core Intel® Xeon® 3000 processor sequence Dual-Core Intel® Core™2 E4600 processor Dual-Core Intel® Pentium® E2160 processor Single-Core Intel® Celeron® 440 and 420 processors Intel® 3210 Chipset with up to 1333MHz Front Side Bus (FSB)
Memory:
Supports up to 8 GB of PC2-6400 (800 MHz) Unbuffered DDR2 ECC SDRAM Memory 4 DIMM sockets
Storage Controller:
4 Port SATA Controller with RAID 0/1 support
Internal Drive Support:
Up to four 3.5" (Large Form Factor) SATA or SAS hard drives
Two drive cage standard. Optional 4 HDD cage upgrade kit SAS drives require optional SAS Host Bus Adapter (HBA) or Smart Array Controller
Optional hot plug hard drive configuration Internal storage capacity of up to 3.0TB (4 x 750 GB SATA hard drives) with optional 4HDD cage Optional DVD, DVD Combo or DVD-RW drive (depending on 2 or 4 HDD model)
Network Controller:
Embedded NC326i Dual Port Gigabit Server Adapter
Expansion Slots:
Two total slots:
(1) Full length PCI Express x8 slot (x8 connector)
Can be replaced with a full-length 64-bit /133MHz PCI-X slot
(1) Half-length, low-profile PCI Express x1 slot (x8 connector)
USB 2.0 Ports:
Up to 5 Total: (2) front; (1) internal (optional); (2) rear accessible ports Internal USB port (optional) for flexible storage, security, or USB drive key deployment
Management:
HP Insight Control Environment server management software Integrated Lights-Out 2 featuring Integrated Remote Console with KVM over IP performance over shared network access HP ProLiant Essentials Foundation Pack, including HP Systems Insight Manager and SmartStart Front Panel status LEDs including system health and UID
Form Factor:
1U (1.70" / 4.32 cm) Rack Mount Chassis
26.85" (68.20 cm) Deep New fixed, mounting rails included with all models
Warranty:
This product is covered by a global limited warranty and supported by HP Services and a worldwide network of HP Authorized Channel Partners. Hardware diagnostic support and parts repair is available for three years Next Business Day, with one year on-site support from date of purchase. Support for software and initial setup is available for 90 days
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QuickSpecs
HP ProLiant DL320 Generation 5p
Overview
from date of purchase. Expanded support may be covered under the warranty or available for an additional fee. Enhancements to warranty services are available through HP Care Pack services or customized service agreements. SATA hard drives have a one-year warranty.
NOTE: Server Warranty includes three year parts, one year labor, and one year on-site support with next business day
response. Additional information regarding worldwide limited warranty and technical support is available at:
http://h18004.www1.hp.com/products/servers/platforms/warranty/index.html
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QuickSpecs

Standard Features

HP ProLiant DL320 Generation 5p
NOTE:
specifications, please visit:
NOTE:
Factory Integrated Models" section.
Processor
One of the following depending on Model
For a brief, printer friendly data sheet that describes this product and informs you of the essential capabilities and
http://h71028.www7.hp.com/ERC/downloads/4AA1-5500ENW.pdf
For the Standard Features shipped in the "Factory Integrated Models", please see the "Configuration Information -
Quad-Core Intel® Xeon® processor X3360 (2.83GHz, 12MB L2 cache, 95 Watts, 1333MHz Front Side Bus (FSB))
NOTE:
Quad-Core Intel® Xeon® processor X3350 (2.66GHz, 12MB L2 cache, 95 Watts, 1333MHz FSB)
NOTE:
Quad-Core Intel® Xeon® processor X3320 (2.50GHz, 6MB L2 cache, 95 Watts, 1333MHz FSB)
Quad-Core Intel® Xeon® processor X3220 (2.4GHz, 8MB L2 cache, 95 Watts, 1066MHz FSB)
NOTE:
Quad-Core Intel® Xeon® processor X3210 (2.13GHz, 8MB L2 Cache, 95 Watts, 1066MHz FSB)
Dual-Core Intel® Xeon® processor E3110 (3.0GHz, 6MB L2 cache, 65 Watts, 1333MHz FSB)
Dual-Core Intel® Xeon® processor 3075 (2.66GHz, 4MB L2 cache, 65 Watts, 1333MHz FSB)
Dual-Core Intel® Xeon® processor 3065 (2.33GHz, 4MB L2 Cache, 65 Watts, 1333MHz FSB)
NOTE:
Dual-Core Intel® Core™2 processor E4600 (2.4GHz, 2MB L2 cache, 800MHz FSB)
NOTE:
Dual-Core Intel® Core™2 processor E4400 (2.0GHz, 2MB L2 cache, 800MHz FSB)
NOTE:
Dual-Core Intel® Pentium® processor E2160 (1.80GHz, 1MB L2 cache, 800MHz FSB)
NOTE:
Single-Core Intel® Celeron® processor 440 (2.00GHz, 512KB L2 cache, 800MHz FSB)
NOTE:
Single-Core Intel® Celeron® processor 420 (1.60GHz, 512KB L2 cache, 800MHz FSB)
NOTE:
Available via CTO only.
Available via CTO only.
Available via CTO only.
Available via CTO only.
Available via CTO only
Available via CTO only.
Available via CTO only.
Available via CTO only.
Available via CTO only.
.
.
Cache Memory
One of the following depending on Model
Chipset
Memory Protection
12 MB L2 Cache
NOTE:
8 MB L2 Cache
NOTE:
6 MB L2 Cache
NOTE:
4 MB L2 Cache
NOTE:
2 MB L2 Cache
NOTE:
1 MB L2 Cache
NOTE:
512 KB L2 Cache
NOTE:
Intel® 3210 Chipset
ECC
For Models with Intel® Xeon® processor X3360 and X3350.
For Models with Intel® Xeon® processor X3220 and X3210.
For Models with Intel® Xeon® processor X3320 and E3110.
For Models with the Intel® Xeon® processor 3075 and 3065.
For Models with the Intel® Core2 processor E4600 and E4400.
For Models with the Intel® Pentium processor E2160.
For Models with the Intel® Celeron processor 440 and 420.
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QuickSpecs
Standard Features
HP ProLiant DL320 Generation 5p
Memory
One of the following depending on Model
Network Controller
Expansion Slots
Expansion
Slots #
5
(Standard)
4
(Standard)
4
(Optional)
* Default bus assignment (in decimal). Inserting cards with PCI bridges may alter the actual bus assignment number. ** Slots are enumerated differently based on OS. MS OS's enumerate from lowest to highest Device ID by bus (starting with the lowest bus). *** Indicates the number of physical electrical lanes running to a PCI-e connector.
Technology
(133MHz,
3.3Volt)
Type
DIMM Sockets
Standard - Xeon E3110 and Xeon 3075 Models
Standard - Xeon X3320 and Xeon X3210 Models
Maximum Memory
Embedded NC326i Dual Port Gigabit Server Adapter
Bus
Width
***
PCIe
PCIe
PCI-X
x1 x8
x8 x8
64-bit
PC2-6400 (800MHz) Unbuffered ECC DDR2 SDRAM Interleaving optional (Enabled when DIMMs populated in pairs)
4
1 GB (1 x 1 GB)
2 GB (2 x 1 GB)
8 GB
Connector
Width
Not applicable
Number
Bus
10 0
21 0
24 4
*
Device No.
**
Form
Factor
Low profile
(half length,
half height)
slot
Full length, full
height slot
Full length, full
height slot
Notes
This PCIe slot can be replaced with optional PCI-X slot below
Storage Controllers
Storage
Integrated Intel® 82801IR Serial ATA Host Controller with RAID 0/1 support. Hot Plug SAS and SATA controllers available via PCI card option.
Optical Drive
Hard Drives
One of the following depending on Model
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Optional 2 HDD Models: 12.7mm DVD-ROM, or DVD-RW Drive 4 HDD Models: 9.5mm DVD-ROM, or DVD combo drive
Hard Drives - Hot Plug SATA/SAS
Up to 2 or 4 hot plug SATA or SAS 3.5" drives
NOTE:
optional HBA or Controller card.
Hot-plug and/or SAS support requires
Page 5
QuickSpecs
Standard Features
HP ProLiant DL320 Generation 5p
Maximum Internal Storage Type
Interfaces
SATA (2HDD models ­standard)
SATA (4HDD models ­requires optional 4HDD cage)
SAS (2HDD models standard - requires optional PCI controller)
SAS (4HDD models ­requires optional 4HDD cage and PCI controller)
Serial
USB 2.0
Graphics
Keyboard
Mouse
Network RJ-45
Dedicated iLO 2 remote management port
1.5TB
3.0TB
600GB
1.2TB
1
5 (2 front, 1 internal (optional), 2 rear)
NOTE:
regarding USB support:
http://h18004.www1.hp.com/products/servers/platforms/usb­support.html
1 (rear)
1
1
2 (NIC 1 shared iLO 2 port)
1 (optional)
Please see the following URL for additional information
2 x 750 GB SATA
4 x 750 GB SATA
2 x 300 GB SAS
4 x 300 GB SAS
Graphics
Form Factor
Integrated ATI ES1000, 32 MB video standard
16 bit color: maximum resolution of 1600 x 1200 32 bit color: maximum resolution of 1280 x 1024
NOTE:
Maximum resolution available via iLO 2 remote console is 1280 x 1024.
Rack (1U), (1.70 in/4.32 cm), 26.85" deep
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QuickSpecs
Standard Features
HP ProLiant DL320 Generation 5p
HP Insight Control Management Suites
HP Insight Control Environment delivers foundation management, including remote monitoring, hardware resource deployment, health monitoring, software version control, performance monitoring, vulnerability scanning and patch management, and power management.
HP Insight Control Environment installs and licenses the following components by default using a wizard-based integrated installer:
HP Systems Insight Manager HP iLO Advanced Pack HP Rapid Deployment Pack HP Insight Power Manager HP Performance Management Pack HP Vulnerability and Patch Management Pack
Additional ProLiant Essentials software and management tools included on the Insight Control Management kit can be installed manually
HP Server Migration Pack - Universal Edition HP Open Service Event Manager HP Instant Support Enterprise Edition
NOTE:
included in the Insight Control Management media kit.
NOTE:
visit:
Server Migration Pack - Universal Edition can be installed from the SMP Universal CD
For additional product and licensing information about HP Insight Control Environment,
http://www.hp.com/go/ice
.
Server Management Stand Alone Software Product - ProLiant Essentials
HP Insight Control Environment for Linux (ICE-Linux) provides comprehensive discovery, imaging & deployment, monitoring, and management for Linux-based ProLiant server platforms. Built on the industry-leading HP Systems Insight Manager framework, this solution integrates open source technology with experience leveraged from HP's Linux products in HP ICLE and HP XC Clusters, while providing paths to the future with developing management technologies.
HP Insight Control management suites and most HP ProLiant Essentials include a one year of 24 x 7 HP Software Technical Support and Update Service ensuring rapid access to HP support staff and proactive delivery of software updates. For more information about this service, please visit:
http://www.hp.com/services/insight
HP Systems Insight Manager
ProLiant Essentials Rapid Deployment Pack
ProLiant Essentials Server Migration Pack ­Universal Edition
HP Systems Insight Manager (HP SIM) provides a unified, secure and extensible standards-based environment to centrally manage servers, storage and other infrastructure devices, (both HP and non-HP) across multiple operating system platforms.
Rapid Deployment Pack (RDP) extends HP Systems Insight Manager with a complete deployment solution for HP ProLiant servers. RDP provides a central location to configure server hardware, deploy Windows, Linux and VMware ESX operating environments and install HP ProLiant Support Pack drivers using images and scripted profiles. For more information, visit:
Upgrading, replacing, or virtualizing your existing server? Effortlessly transition to new virtual or physical HP ProLiant servers or BladeSystem with automated, accurate and affordable migration of OS, application and data. SMP Universal automates the manual processes required for migrating servers between physical or virtual platforms, whether migrating to VMware or Microsoft virtual machines. SMP Universal allows all of the following migrations:
.
http://www.hp.com/go/rdp
.
physical to ProLiant physical to virtual virtual to virtual
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QuickSpecs
Standard Features
HP ProLiant DL320 Generation 5p
virtual to ProLiant
Core Infrastructure Management
NOTE:
ProLiant Essentials Performance Management Pack
Integrated Lights-Out Advanced Pack
Integrated Lights-Out Select Pack
NOTE:
Packs. Refer to: Value Pack product QuickSpecs for more information.
SmartStart
Insight Management Agents
Flexible and volume quantity license kits are available for ProLiant Essentials Value
http://www.hp.com/servers/proliantessentials
Performance Management Pack (offered exclusively through the Insight Control suites) - a performance management solution that identifies and explains hardware performance bottlenecks on ProLiant servers and attached options enabling users to better utilize their valuable resources
Upgrades the iLO 2 processor with comprehensive remote control including Virtual KVM remote graphical console, enhanced console sharing and replay, virtual media (floppy, CD/DVD, USB key), virtual folders, and enterprise security (directory services and two-factor authentication).
Upgrades the iLO 2 processor with enhanced console sharing and replay, virtual media (floppy, CD/DVD, USB key), virtual folders, historical power reporting, power capping and enterprise security (directory services and two-factor authentication) for servers managed using remote consoles available in iLO 2 Standard and iLO 2 Standard Blade Edition.
SmartStart is a tool that simplifies server setup, providing a rapid way to deploy reliable and consistent server configurations. For more information, please visit the SmartStart Web site at:
http://www.hp.com/servers/smartstart
SmartStart version supported (minimum): SmartStart 7.90
The Insight Management Agents should be installed on all HP servers to present system instrumentation, health and configuration information into HP Systems Insight Manager and the HP System Management Homepage. The HP System Management Homepage aggregates systems data from Insight Management Agents and other HP management tools, providing a consolidated browser-based interface for managing individual servers.
For more information, visit:
http://www.hp.com/go/migrate
or the various ProLiant Essentials
.
.
Insight Management Agents and The HP System Management Homepage are included on ProLiant Support Packs, and can also be installed using the server profiles provided with the ProLiant Essentials Rapid Deployment Pack.
For additional information about the Management Agents and the HP System Management Homepage please visit the management Web site at:
http://www.hp.com/servers/manage
Subscriber's Choice
ProLiant Support Packs and ROMPaq, software
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Subscriber's Choice Driver and Support Alerts/Notifications is a web­based email subscription service that provides software and driver change notifications for ProLiant products. Sign up at:
http://www.hp.com/go/subscriberschoice
receive various new alerts as they become available, on a weekly or monthly basis.
The latest software, drivers, and firmware fully optimized and tested for your ProLiant server and options, available through ProLiant Support Packs the ProLiant Essentials Rapid Deployment Pack, SmartStart or downloaded from software and drivers download pages website at:
http://www.hp.com/go/support
.
.
and customize your profile to
Page 8
QuickSpecs
Standard Features
HP ProLiant DL320 Generation 5p
HP Serviceguard for Linux (SGLX)
HP Serviceguard for Linux is a high availability clustering solution designed to protect applications and services from a wide variety of software and hardware failures, monitoring the health of each server (node) and quickly responding to failures such as those that affect system processes, system memory, LAN media and adapters, and application processes.
The following is a quick summary of HP Serviceguard for Linux features and support. For the most recent list of Linux distributions & kernels, servers and storage supported with Serviceguard for Linux, see the Serviceguard for Linux Certification Matrix, available at:
http://www.hp.com/go/sglx/info
Supported Linux Distributions:
Red Hat EL 4 Red Hat EL 5 SUSE SLES10
Supported Server Platforms
HP Integrity HP ProLiant
Selected 3rd party x86 class servers Physical and virtual server support Application Integration Toolkits
Oracle Single Instance Database
Serviceguard Extension for SAP for Linux (SGeSAP/LX)
Other Application Integration Toolkits for sendmail, MySQL and more are free to
download at: Disaster Tolerant Solutions
Serviceguard for Linux Extended Distance Cluster (XDC) extends cluster distances up
to 100 km, utilizes software RAID mirroring for data replication and is storage array
independent
HP StorageWorks XP/EVA Cluster Extension Software for Linux (CLX) works
seamlessly with HP Serviceguard for Linux, HP StorageWorks Continuous Access,
and HP Disk Arrays to automate failover and failback between sites Software updates are distributed by HP Services to customers with support contracts
.
http://www.hp.com/go/softwaredepot/ha
Industry Standard Compliance
NOTE:
or see the HP Serviceguard for Linux QuickSpecs.
NOTE:
include one year of 24 x 7 HP Software Technical Support and Update Service ensuring rapid access to HP support staff and proactive delivery of software updates. For more information about this service, please visit:
ACPI 2.0
PCI 3.0 Compliant
PXE Support
WOL Support
Microsoft® Logo certifications
USB 2.0
IPMI 2.0
NOTE:
and Vrms without having the System Management Driver loaded. In addition to reporting sensor status from all iLO 2 interfaces, the management processor also reports sensor status to the operating system through an IPMI 2.0 specified interface.
For additional information on HP Serviceguard for Linux, visit:
HP Serviceguard for Linux products for HP ProLiant and select 3rd party x86 class servers
http://www.hp.com/services/swsupport
iLO 2 management processor monitors fans, temperature sensors, power supply sensors
http://www.hp.com/go/sglx
.
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QuickSpecs
Standard Features
HP ProLiant DL320 Generation 5p
Remote Management
Intelligent Manageability
Integrated Lights Out 2 (iLO2) Standard Management:
Virtual Text Remote Console (pre-OS only) Remote Serial Console Virtual Power Button Control Virtual Unit ID control Integrated Remote Console Dedicated & full function shared network connectivity Embedded system health Browser, command line and scripted access Automatic IP Configuration via DHCP/DNS/WINS Industry Standard 128-bit Secure Sockets Layer (SSL) and Secure Shell security (SSH) OS independent hardware health status IML and iLO Event Logging Support for 12 user accounts with customizable access privilege
Automatic Server Recovery (ASR) iLO 2 Advanced Pack (optional) HP Systems Insight Manager Integrated Management Log Drive Parameter Tracking (with Smart Array Controllers) Dynamic Sector Repairing (with Smart Array Controllers) Pre-Failure Warranty (covers processors, SAS hard drives, and memory) BIOS Serial Console Front and Rear Unit ID (UID) button/LED
Security
Server Power Cords
Power Supply
UPS and PDU Power Cord Matrix
Power-on password Keyboard password USB Port control Removable optical drive assembly (optional) Removable DVD-ROM Drive Assembly (optional) Dedicated iLO2 port (optional) Administrator's password
North America
Japan
ROW
NOTE:
HP ProLiant DL320 G5p servers hip standard worldwide with a C13 to C14 2M Highline jumper cord. Japanese models also include a 2M Lowline power cord. If customers require a local power cord, they can check the power cord matrix for the appropriate country specific cord. Please see the following power cord matrix:
Auto-sensing 400-Watt PFC Power Supply, CE Mark Compliant
Please see the UPS and PDU cable matrix that lists cable descriptions, requirements, and specifications for UPS and PDU units:
http://h18004.www1.hp.com/products/servers/proliantstorage/power-protection/index.html
One 6' Highline (IEC-IEC) power cord ships standard
One 6' Highline (IEC) power cord and one 6' Lowline power cord ship standard
One 6' Highline (IEC) power cord ships standard
http://www.hp.com/go/powercordmatrix
.
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QuickSpecs
Standard Features
HP ProLiant DL320 Generation 5p
System Fans
Ultra Thin Rack Deployment Overview
Required Cabling
OS Support
3 dual rotor fans ship standard with X3360, X3350, X3320, and E3110 models. 4 dual rotor fans ship standard with all other models (e.g. X3220, X3210, 3075, 3065, E4600, E4400, E2160, 440 and 420 models).
For the Ultra Thin Rack Deployment Overview, including best practices for the HP ProLiant DL320 G5p, please see the following URL:
For required cabling information, refer to the Web site at:
Microsoft Windows Server 2003 (web, standard, and enterprise editions; standard and enterprise editions for 64-bit extensions) Microsoft Windows Small Business Server 2003, R2 Microsoft Windows Server 2008 Red Hat Enterprise Linux SUSE Linux Enterprise Server
NOTE: NOTE:
OS Support Matrix at:
NOTE:
select your server:
en&cc=us&taskId=135&prodTypeId=15351&prodCatId=241435
NOTE:
BladeSystem Server Linux matrix
http://h18004.www1.hp.com/products/servers/linux/hpLinuxcert.html
NOTE:
from HP please visit the OS product site at:
http://h18004.www1.hp.com/products/servers/software/OEM.html
Support differences will exist between the SATA and SAS configurations. For a more complete and up-to-date listing of supported OSs and versions, please visit our
http://www.hp.com/go/supportos
For an up-to-date listing of the latest software and drivers available for your server, please
http://h20000.www2.hp.com/bizsupport/TechSupport/Product.jsp?lang=
For more Linux OS support & certification information, please visit our the ProLiant &
For more complete and up-to-date information on how to buy server operating systems
www.hp.com/servers/dl320-g5
www.hp.com/servers/dl320-g5
.
.
.
.
Rack Airflow Requirements
Rack 10000 series Cabinets
The increasing power of new high-performance processor technology requires increased cooling efficiency for rack-mounted servers. The 10000 Series Racks provide enhanced airflow for maximum cooling, allowing these racks to be fully loaded with servers using the latest processors.
CAUTION:
adequate airflow and to prevent damage to the equipment:
CAUTION:
This arrangement ensures proper airflow. Using a rack without blanking panels results in improper cooling that can lead to thermal damage.
NOTE:
CD provided with the server, or to the server documentation located in the Support section at the following URL:
If a third-party rack is used, observe the following additional requirements to ensure
Front and rear doors allow 5,350 sq cm (830 square inches) of hole evenly distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation). Side
: The clearance between the installed rack component and the side panels of the rack
must be a minimum of 7 cm (2.75 inches)
Always use blanking panels to fill all remaining empty front panel U-spaces in the rack.
For additional information, refer to the Setup and Installation Guide or the Documentation
http://h18004.www1.hp.com/products/servers/proliantdl320/index.html
: If your 42U server rack includes closing front and rear doors, you must
.
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QuickSpecs
Standard Features
HP ProLiant DL320 Generation 5p
Rack Kit
HP Factory Express Capabilities
Service and Support
The DL320 G5p Fixed Rail System supports installation in racks with square or round mounting holes (including Compaq/HP 7000, 9000, 10000 and HP series), with an adjustment range of 24" ­36". Installation into Telco 2 post, and 4 post, or threaded holes racks requires a 3rd party option kit. Go to:
HP Factory Express offers configuration, customization, integration and deployment services for HP servers and storage products. Customers can choose how their factory solutions are built, tested, integrated, shipped and deployed.
Factory Express offers service packages for simple configuration, racking, installation, complex configuration and design services as well as individual factory services, such as image loading, asset tagging, and custom packaging. HP products supported through Factory Express include a wide array of servers and storage: HP Integrity, HP ProLiant, HP ProLiant Server Blades, HP BladeSystem, HP 9000 servers as well as the MSAxxxx, VA7xxx, EVA, XP, rackable tape libraries and configurable network switches.
For more information on Factory Express services for your specific server model please contact your sales representative or go to:
HP Care Pack Services provide total care and support expertise with committed response times designed to meet your IT and business needs.
HP Care Pack services include coverage for the HP branded hardware options qualified for the server that are purchased at the same time or afterward and internal to the enclosure. It also includes the 22-inch and smaller external monitors and tower UPS options up to 3kVA. These items will be covered at the same service level and for the same coverage period as the server. Coverage of UPS Battery is not included and standard warranty terms & conditions apply. For servers or storage systems installed within a rack, service also covers all HP qualified rack options installed within the same rack.
www.racksolutions.com
for more information.
http://www.hp.com/go/factory-express
.
To fully capitalizing on your HP ProLiant servers' capabilities requires a service partner who thoroughly understands your server technology and systems environment. HP Services, an industry leader in provision of support solutions provides a range of support services designed to meet the varying needs of your business. Whether an SMB, or large global corporation, HP has ProLiant server support offers to help you speedily deploy and maximize system uptime.
Recommended Service
management.
Support Deployment Service
Enhanced Service
Support Deployment Service
Refer to the information on the Installation of a ProLiant on the ProLiant Data Sheet; to be delivered on a scheduled basis 8am-5pm, M-F, excluding HP holidays.
NOTE:
http://www.hp.com/services/proliantservices http://www.hp.com/go/proliant/carepack
For a complete listing of service offerings and information visit:
- 3 Year 9x5 Next Business Day coverage, excluding HP holidays only
- 3 Year 13x5 Same Business Day, 4-Hour response coverage only
- simplify ProLiant solution implementation, maintenance, and
- HW Installation only
- optimize service level to increase IT performance and availability.
- Installation and Start up only
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