HP PAVILION ze1200, PAVILION xf300 REF GUIDE

HP Notebook PC

Startup Guide

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Notice

This manual and any examples contained herein are provided “as is” and are subject to change without notice. Hewlett-Packard Company makes no warranty of any kind with regard to this manual, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard Co. shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this manual or the examples herein.

Consumer transactions in Australia and the United Kingdom: The above disclaimers and limitations shall not apply to Consumer transactions in Australia and the United Kingdom and shall not affect the statutory rights of Consumers.

© Copyright Hewlett-Packard Company 2000–2001. All rights reserved. Reproduction, adaptation, or translation of this manual is prohibited without prior written permission of Hewlett-Packard Company, except as allowed under the copyright laws.

The programs that control this product are copyrighted and all rights are reserved. Reproduction, adaptation, or translation of those programs without prior written permission of Hewlett-Packard Co. is also prohibited.

Portions of the programs that control this product may also be copyrighted by Microsoft Corporation, Insyde Systems, Conexant Systems Incorporated, VIA Technologies Incorporated, ALPS Electric (USA) Incorporated, and Adobe Systems Incorporated. See the individual programs for additional copyright notices.

Microsoft®, MS-DOS®, and Windows® are U.S. registered trademarks of Microsoft Corporation. TrackPoint™ is a U.S. trad emark of International Business Machines. Adobe® and Acrobat® are trademarks of Adobe Systems Incorporated.

Hewlett-Packard Company HP Notebook Customer Care 1070 NE Circle Blvd., MS 425E Corvallis, OR 97330, U.S.A.

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Important safety information

CAUTION

To reduce the risk of fire, use only No. 26 AWG or larger telecommunications line cord to connect the modem to the telephone wall jack.

When using your notebook with a telephone connection, always follow basic safety precautions to reduce the risk of fire, electric shock, and injury to persons:

• Do not use this product with a telephone connection near water, for example, near a

bathtub, sink, swimming pool, or in a wet basement.

• Avoid using a telephone connection (other than a cordless type) during an electrical

storm. There may be a remote risk of electric shock from lightning.

• Do not use a telephone connection of any type to report a gas leak while in the vicinity

of the leak.

• Use only the power cord and batteries indicated in this manual. Do not dispose of

batteries in a fire. They may explode. Check with local codes for possible special disposal instructions.

Startup Guide 3

HP Software Product License Agreement

Your HP product contains software programs. CAREFULLY READ THIS LICENSE AGREEMENT BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND CONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE MASTER DISKETTES, OR RETURN THE COMPLETE HP PRODUCT AND SOFTWARE FOR A FULL REFUND. PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF THE LICENSE TERMS.

UNLESS OTHERWISE STATED BELOW, THIS HP SOFT WARE LICENSE AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU AS PART OF THE HP PRODUCT AND SHALL SUPERSEDE ANY OTHER SOFTWARE WARRANTY STATEMENT THAT MAY BE INCLUDED IN THIS HP PRODUCT OR MAY BE FOUND ONLINE.

Operating system and software applications by Microsoft are licensed to you under the Microsoft License Agreement contained in the Microsoft documentation or displayed on your screen when Microsoft Software Products are launched.

For a PC supplied with a Microsoft operating system: When you start the PC and accept the Microsoft End-user License Agreement (“EULA”), your license rights are valid only if a Certificate of Authenticity (“COA”) label corresponding to your Microsoft operating system is provided with your PC. The COA label can usually be found on the bottom of the computer. If the COA label does not correspond to your Microsoft operating system or is missing, contact your HP reseller for details.

Other non-HP Software and Operating Systems are covered by the appropriate vendor license. The following License Terms govern the use of the HP software:

USE. Customer may use the software on any one HP product. Customer may not network the software or otherwise use it on more than one HP product. Customer may not reverse assemble or decompile the software unless authorized by law.

COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software a) for archival purposes or (b) when copying or adaptation is an essential step in the use of the software with an HP product so long as the copies and adaptations are used in no other manner.

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OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software, other than ownership of the physical media. Customer acknowledges and agrees that the software is copyrighted and protected under the copyright laws. Customer acknowledges and agrees that the software may have been developed by a third party software supplier named in the copyright notices included with the software, who shall be authorized to hold the Customer responsible for any copyright infringement or violation of this Agreement.

PRODUCT RECOVERY CD-ROM. If your HP product was shipped with a product recovery CD-ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for restoring the hard disk of the HP product with which the product recovery CD-ROM was originally provided. (ii) The use of any operating system software by Microsoft contained in any such product recovery CD-ROM shall be governed by the Microsoft License Agreement.

TRANSFER OF RIGHTS IN SOFTW ARE. Custo mer may transfer rights in the software to a third party only as part of the transfer of all rights and only if Customer obtains the prior agreement of the third party to be bound by the terms of this License Agreement. Upon such a transfer, Customer agrees that his/her rights in the software are terminated and that he/she will either destroy his/her copies and adaptations or deliver them to the third party.

SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the software or distribute copies or adaptations of the software to the public in physical media or by telecommunication without the prior written consent of Hewlett-Packard.

TERMINATION. Hewlett-Packard may terminate this software license for failure to comply with any of these terms provided Hewlett-Packard has requested Customer to cure the failure and Customer has failed to do so within thirty (30) days of such notice.

UPDATES AND UPGRADES. Customer agrees that the software does not include updates and upgrades which may be available from Hewlett-Packard under a separate support agreement.

EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or adaptation in violation of the U.S. Export Administration regulations or other applicable regulation.

U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclo sure is subject to HP standard commercial license terms and for non-DOD Departments and Agencies of the U.S. Government, the restrictions set forth in FAR 52.227-19(c)(1-2) (June 1987) Hewlett-Packard Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Copyright (c) 2000–2001 Hewlett-Packard Company. All Rights Reserved. Customer further agrees that Software is delivered and licensed as “Commercial compute r softwar e” as defined in DFARS 252-227-7014 (June 1995) or as a “commercial item” as defined in FAR

2.101(a), or as “Restricted computer software” as defined in FAR 52.227-19 (or any equivalent agency regulation or contract clause), whichever is applicable. The Customer agrees that it has only those rights provided for such Software by the applicable FAR or DFARS clause or the HP standard software agreement for the product involved.

Startup Guide 5

Support Policy for Support Pack of Operating Systems. HP provides end user support for HP PCs that use Microsoft Operating Systems, including its latest service packs. This support will be available within 30 days of the software being released.

Edition History

Edition 1............................................ January 2002

Edition 2 Edition 3

........................................... March 2002

............................................. June 2002

This manual is printed on recycled paper.

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Contents

Getting Started with Your HP Notebook........................................................................9

Taking Inventory.........................................................................................................10

What’s in the box?.................................................................................................10

To find more information......................................................................................11

Identifying Parts of the Notebook............................................................................... 12

Front view..............................................................................................................12

Back view..............................................................................................................13

Bottom view..........................................................................................................14

Status lights ...........................................................................................................15

Setting Up Your Notebook..........................................................................................17

Step 1: Install the battery.......................................................................................17

Step 2: Connect AC power....................................................................................19

Step 3: Connect a phone line.................................................................................20

Step 4: Turn on the notebook................................................................................21

Step 5: Set up Windows.........................................................................................21

Step 6: Register your notebook..............................................................................22

To connect to the Internet......................................................................................22

Basic Operation...............................................................................................................23

Operating Your Notebook...........................................................................................24

To turn the notebook on and off............................................................................24

To reset your notebook..........................................................................................25

To change the boot device.....................................................................................26

To use the touch pad..............................................................................................26

To use the Fn hot keys...........................................................................................28

Working in Comfort with a Notebook PC...................................................................29

Batteries and Power Management ................................................................................31

Using Battery Power...................................................................................................32

To check battery status..........................................................................................32

To respond to a low-battery warning.....................................................................33

To recharge the battery..........................................................................................33

Add-On Devices...............................................................................................................35

Installing Additional RAM ..........................................................................................36

To install a RAM expansion module.....................................................................36

Replacing the Hard Disk Drive...................................................................................38

To replace the hard disk drive...............................................................................38

Startup Guide 7

Troubleshooting and Maintenance................................................................................39

Troubleshooting Techniques.......................................................................................40

Display problems................................................................................................... 40

Floppy disk drive problems...................................................................................41

Hard disk drive problems......................................................................................42

Keyboard, touch pad, and mouse problems...........................................................43

Performance problems...........................................................................................43

Power and battery problems ..................................................................................44

Startup problems....................................................................................................45

Testing the Hardware..................................................................................................46

To run the e-DiagTools diagnostic tests................................................................46

Configuring Your Notebook .......................................................................................48

To run the BIOS configuration utility....................................................................48

Reinstalling and Updating Software............................................................................50

To recover the factory installation of your hard disk.............................................50

HP Service and Support.................................................................................................53

Getting Assistance for Your Notebook .......................................................................54

To get help from HP Instant Support.....................................................................54

To get help from the web.......................................................................................54

To contact HP for support or service.....................................................................54

To receive repair service .......................................................................................56

To prepare your notebook for shipment ................................................................57

Hewlett-Packard Limited Warranty Statement............................................................58

Reference Information....................................................................................................61

Hardware Specifications..............................................................................................62

Safety Information.......................................................................................................64

Power cords...........................................................................................................64

Ergonomics............................................................................................................65

Battery safety.........................................................................................................65

Laser safety............................................................................................................66

Regulatory Information...............................................................................................67

U.S.A.....................................................................................................................67

Index.................................................................................................................................69

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Getting Started with Your HP Notebook

Startup Guide 9

Getting Started with Your HP Notebook

Taking Inventory

Congratulations! Your HP notebook computer sets a new standard in personal computing. Although compact and easy to carry, your notebook is made with the quality and attention to detail that are the hallmark of Hewlett-Packard.

Your notebook has several features that make it convenient to use:

• The power button provides convenient options for starting and stopping the notebook.

• The notebook includes a variety of connectors that enable you to use it with a wide

range of printers, drives, audio equipment, and other external devices. In addition, most connectors are on or near the back of the notebook, keeping cables

away from your working area.

This manual shows how to set up and operate your notebook, as well as what to do if you run into trouble.

What’s in the box?

Your HP notebook PC is shipped with these items:

• Battery (installed).

• AC adapter and power cord.

• Quick Start sheet.

• Startup Guide.

• Recovery CDs, for restoring Windows and all software included with your notebook.

• Microsoft Windows manual.

• Telephone cord.

In addition, your notebook includes a variety of preinstalled software. (The exact software installed depends on your particular notebook model.)

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Getting Started with Your HP Notebook

Taking Inventory

To find more information

The following table lists sources of information about your notebook and related products.

Source Description and Location

Quick Start sheet This pictorial introduction shows you how to get your notebook up and running

quickly.

Startup Guide This printed manual introduces your HP notebook computer, and contains setup

instructions, basic operation guidelines, troubleshooting information, and warranty information.

Online Reference Guide

Online HP Notes These contain information that became available after the manuals were completed.

Microsoft Windows manual

HP Notebook web site

HP Business Support web site

The Reference Guide is shipped on the notebook’s hard drive, and provides a complete source for operating and maintaining the notebook. Click Start, All Programs, HP Library, HP Notebook Reference Guide, or look on the Recovery CDs in \hp\library.

Click Start, All Programs, HP Library, HP Notes, or look on the Recovery CDs in \hp\library.

This is shipped with your notebook and contains information about using the version of Microsoft Windows shipped with your notebook.

www.hp.com/notebooks. www.europe.hp.com/notebooks (European mirror).

www.hp.com/go/bizsupport.

Startup Guide 11

Getting Started with Your HP Notebook

Identifying Parts of the Notebook

Front view

1 One-Touch buttons (programmable). 6 Left and right click buttons. 2 Power button. 7 Speakers. 3 Touch pad on-off button. 8 DVD, or CD-RW/DVD drive (with eject

button). 4 Touchpad. 9 Keyboard status lights (see page 15). 5 Power, hard disk, and battery status lights (see

page 15).

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10 Latch.

Getting Started with Your HP Notebook

Identifying Parts of the Notebook

Back view

11 Kensington lock slot (security connector). 16 Parallel port (colored burgundy). 12 AC adapter jack. 17 Modem port. 13 IEEE 1394 connector (selected models). 18 LAN port and indicators (selected models). 14 USB ports (2). 19 External microphone jack (colored pink) and

headphone jack (colored lime green).

15 External monitor (VGA) port (colored blue). 20 PC card slot and eject button.

Startup Guide 13

Getting Started with Your HP Notebook

Identifying Parts of the Notebook

Bottom view

21 Battery. 24 RAM expansion cover. 22 Hard disk drive. 25 System-off switch. 23 Battery latch.

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Getting Started with Your HP Notebook

Identifying Parts of the Notebook

Status lights

The status lights on the front of the notebook report battery and power status.

1. Power mode. (left LED)

• Steady blue: the notebook is on (even if the display is off).

• Flashing blue: the notebook is on standby.

• Off: the notebook is off or in hibernation.

2. Hard drive activity. (center LED)

• Blue: the notebook is accessing the hard drive.

3. Battery charge. (right LED)

• Green: the AC adapter is connected and the battery is fully charged.

• Amber: the AC adapter is connected and the battery is charging.

• Red: the AC adapter is connected and the battery has a fault.

• Off: the AC adapter is not connected or the battery is missing.

The status lights above the keyboard indicate the state of each keyboard lock.

Startup Guide 15

Getting Started with Your HP Notebook

Identifying Parts of the Notebook

1. Caps Lock. Caps Lock is active.

2. Num Lock. Num Lock is active. (The Keypad Lock must also be on to use the

embedded keypad.)

3. Pad Lock. Pad Lock is active.

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Getting Started with Your HP Notebook

Setting Up Your Notebook

WARNING

Improper use of keyboards and other input devices has been associated with ergonomic injury. For information about reducing your risk, see “Working in Comfort” in the online HP Library, or visit our ergonomics web site, www.hp.com/ergo. For a summary about working with a notebook computer, see “Working in Comfort with a Notebook PC” on page 29.

If you are using your notebook as your primary computer, or using it for extended periods, you should use it with a full-size keyboard, monitor, and mouse. This can reduce the risk of ergonomic injury. See “Working in Comfort” in the online HP Library.

When you set up your notebook for the first time, you’ll need to install and charge the battery, connect the AC adapter and a phone line, turn on the notebook, run the Windows setup program, and register the notebook.

Your notebook comes with an AC adapter ra ted at 75W. Older HP AC adapters were only rated at 60W. To ensure that your comput er operates properly, please be sure that you use only the adapter supplied with this notebook. If it is necessary to replace your adapter, hp recommends you verify that you use only those adapters specifically approved for this model computer.

Step 1: Install the battery

WARNING

Do not mutilate or puncture batteries. Do not dispose of batteries in fire, o r t hey can burst or explode, releasing hazardous chemicals. Rechargeable batteries must be recycled or disposed of properly.

Your notebook is shipped with the battery installed. If the battery has been removed, install it as follows:

Startup Guide 17

Getting Started with Your HP Notebook

Setting Up Your Notebook

• Insert the battery into the battery compartment, then press it in until it clicks into

place.

WARNING

Once you have installed the battery, you can connect the AC adapter to the notebook and charge the battery while you work.

To remove the battery

• Slide the battery’s release latch, then pull the battery out of its compartment.

Do not mutilate, puncture, or dispose of batteries in fire. A battery can burst or explode, releasing hazardous chemicals. A rechargeable battery must be recycled or disposed of properly.

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Getting Started with Your HP Notebook

Setting Up Your Notebook

Step 2: Connect AC power

CAUTION

Use only the HP AC adapter included with your notebook, or another approved HP adapter. Using any other AC adapter can damage the adapter, and may void your warranty—see "Hewlett-Packard Limited Warranty Statement" on page 58.

The pre-installed electronic online manual on your notebook may refer to the use of a 60-watt AC adapter designed for an earlier released product. A 60-watt AC adapter should not be used with this current product.

• Plug the AC adapter into the power source (the adapter’s LED lights), then connect it

to the AC adapter jack on the back of the notebook. The notebook’s battery then begins charging.

• You must fully charge your battery before first using your notebook. The battery

indicator light will turn green when fully charged.

While the battery is charging, you can continue with step 3.

Startup Guide 19

Getting Started with Your HP Notebook

Setting Up Your Notebook

Step 3: Connect a phone line

Your notebook includes a built-in modem. If you prefer, you can instead use a PC card modem or an external modem to connect a phone line.

1. Make sure the telephone line is an analog line. You must not use a digital line. (Many office and some home lines are digital.)

2. Plug the telephone cord into the notebook’s modem jack, or into a PC card or external modem. Make sure the cord clicks into place.

3. Plug the other end of the cord into a telephone jack. If the plug on the phone cord doesn’t fit your telephone jack, you may need to use an adapter.

For details about using the modem, see the section “Using the Modem” in the online Reference Guide.

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Getting Started with Your HP Notebook

Setting Up Your Notebook

Step 4: Turn on the notebook

• Press the power button located above the keyboard. The notebook then boots up, and

Windows starts automatically.

Hint

Note

If your notebook does not turn on when using only its battery, the battery may be discharged. Connect the AC adapter and press the power button again. Leave the AC adapter connected for at least an hour.

Step 5: Set up Windows

Your notebook has Microsoft Windows XP preinstalled on its hard disk drive. The first time you turn on your notebook, a Windows setup program runs automatically.

1. Follow the setup program’s instructions as they appear on the screen.

2. Check the modem’s country or region settings: click Start, Control Panel, Printers and Other Hardware, Phone and Modem Options. On the Dialing Rules tab, verify the settings for your location, or create a new location.

If you need the Windows XP Product ID code, you’ll find it on the bottom of the notebook.

Startup Guide 21

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