AMD, Athlon, Turion, and combinations
thereof, are trademarks of Advanced Micro
Devices, Inc. Bluetooth is a trademark
owned by its proprietor and used by HewlettPackard Company under license. Microsoft,
Windows, and Windows Vista are either
trademarks or registered trademarks of
Microsoft Corporation in the United States
and/or other countries. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
This guide is a troubleshooting reference
used for maintaining and servicing the
computer. It provides comprehensive
information on identifying computer features,
components, and spare parts; on
troubleshooting computer problems; and on
performing computer disassembly
procedures.
First Edition: May 2008
Document Part Number: 488788-001
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the computer, do not
place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a
hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact
the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description
2 External component identification
Top components ................................................................................................................................... 5
Index ................................................................................................................................................................. 112
viii
1Product description
CategoryDescription
Product NameHP Pavilion tx2500 Entertainment PC
ProcessorsAMD Turion™ 64 Mobile Technology Ultra-Dual Core ZM-86 processor, 2.4-GHz,
when connected to devices through the expansion port 3. Hot plug, unplug, and auto
detect for correct output to wide-aspect and standard aspect video.
1394a
2-pin 65-W AC power
DockingDocking support through the expansion port 3. Supports the HP xb3000 Notebook
Expansion Base and the HP Notebook QuickDock.
Keyboard/pointing devices12.1-inch keyboard with embedded numeric keypad
Taps enabled as default
TouchPad with 2 buttons and two-way scroll
Wacom 9.0-mm touch-screen pen
Power requirements8-cell, 73-Wh, 2.55-Ah Li-ion battery
6-cell, 55-Wh, 2.55-Ah Li-ion battery
4-cell, 37-Wh, 2.55-Ah Li-ion battery
65-W AC adapter with localized cable plug support (2-wire plug with ground pin,
supports 2-pin DC connector)
SecuritySecurity cable slot
Fingerprint reader
Operating systemPreinstalled:
Windows Vista® Business (32-bit)
Windows Vista Premium (32- and 64-bit)
Windows Vista Ultimate (64-bit)
ServiceabilityEnd-user replaceable parts:
AC adapter
Battery (system)
3
CategoryDescription
Hard drive
Memory module
Optical drive
WLAN module
4Chapter 1 Product description
2External component identification
Top components
Display components
ItemComponentFunction
(1)Internal microphones (2)Record sound.
(2)Display release latchOpens the computer.
(3)Integrated camera (select models only)Records video and captures still photographs.
(4)DVD buttonLaunches the DVD playback feature of the QuickPlay
program.
(5)Media buttonLaunches the QuickPlay program.
(6)Mobility Center buttonOpens Mobility Center.
(7)Rotate buttonRotates the screen image clockwise into 4 orientations:
landscape primary, landscape secondary, portrait
primary, and portrait secondary.
(8)Speakers (2)Produce sound.
(9)Convertible hingeSwivels the display and converts the computer from
traditional notebook mode into slate mode or vice versa.
Top components5
ItemComponentFunction
In slate mode, the display is rotated and folded flat, so
that you can view content while carrying the computer.
(10)Drive lightBlinking: The hard drive or optical drive is being
accessed.
(11)Battery light
(12)Power light
(13)Consumer infrared lensReceives a signal from the HP Remote Control.
(14)Internal display switchTurns off the display and initiates Sleep if the display is
(15)Fingerprint reader (select models only)Allows a fingerprint logon to Windows instead of a
(16)Wireless antennae (select models only)Send and receive signals from one or more wireless
On: A battery is charging.
●
Blinking: A battery that is the only available power
●
source has reached a low battery level. When the
battery reaches a critical battery level, the battery
light begins blinking rapidly.
Off: If the computer is plugged into an external
●
power source, the light is turned off when all
batteries in the computer are fully charged. If the
computer is not plugged into an external power
source, the light stays off until the battery reaches
a low battery level.
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
closed while the power is on.
password logon.
devices. These antennae are not visible from the
outside of the computer.
6Chapter 2 External component identification
Keys
ItemComponentFunction
(1)esc keyDisplays system information when pressed in
combination with the fn key.
(2)fn keyExecutes frequently used system functions when
pressed in combination with a function key or the esc
key.
(3)Windows logo keyDisplays the Windows® Start menu.
(4)Windows applications keyDisplays a shortcut menu for items beneath the pointer.
(5)Embedded numeric keypad keysCan be used like the keys on an external numeric
(6)Function keysExecute frequently used system functions when
keypad.
pressed in combination with the fn key.
Top components7
Pointing devices
ItemComponentFunction
(1)TouchPad on/off buttonEnables/disables the TouchPad.
(2)TouchPad*Moves the pointer and selects or activates items on the
(3)Left TouchPad button*Functions like the left button on an external mouse.
screen.
(4)TouchPad light
(5)TouchPad vertical scroll zoneScrolls up or down.
(6)Right TouchPad button*Functions like the right button on an external mouse.
*This table describes factory settings. To view and change pointing device preferences, select Start > Control Panel >
Hardware and Sound > Mouse.
Blue: TouchPad is enabled.
●
Amber: TouchPad is disabled.
●
8Chapter 2 External component identification
Front components
ItemComponentFunction
(1)Display release latchOpens the computer.
(2)Power switch*
(3)Power light
(4)Consumer infrared lensReceives a signal from the HP Remote Control.
When the computer is off, slide the power switch
●
to the right to turn on the computer.
When the computer is on, slide the power switch
●
to the right to initiate Sleep.
When the computer is in the Sleep state, slide the
●
power switch to the right briefly to exit Sleep.
When the computer is in Hibernation, slide the
●
power switch to the right briefly to exit Hibernation.
If the computer has stopped responding and Windows
shutdown procedures are not effective, slide the power
switch to the right and hold for at least 5 seconds to turn
off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Maintenance > Power
Options.
To learn more about Sleep or Hibernation, refer to the
Power Management guide.
On: The computer is on.
●
Blinking: The computer is in the Sleep state.
●
Off: The computer is off or in Hibernation.
●
(5)Audio-out (headphone) S/PDIF jackProvides enhanced audio performance, including
surround sound and other high-end audio output.
(6)Audio-out (headphone) jackProduces sound when connected to optional powered
(7)Audio-in (microphone) jackConnects an optional computer headset microphone,
(8)Wireless switchTurns the wireless feature on or off, but does not create
stereo speakers, headphones, ear buds, a headset, or
television audio.
stereo array microphone, or monaural microphone.
a wireless connection.
NOTE: A wireless network must be set up in order to
establish a wireless connection.
Front components9
ItemComponentFunction
(9)Wireless light
*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help
and Support.
WLAN device and/or a Bluetooth® device, is
turned on.
Amber: All wireless devices are turned off.
●
(3)Digital Media SlotSupports the following optional digital card formats:
Secure Digital (SD) Memory Card, MultiMediaCard
(MMC), Memory Stick (MS), Memory Stick Pro (MSP),
xD-Picture Card (XD), xD-Picture Card (XD) Type M.
(4)Digital Media Slot lightOn: A digital card is being accessed.
(5)Optical driveReads optical discs and, on select models, also writes
to optical discs.
(6)Optical lightBlinking: The optical drive is being accessed.
10Chapter 2 External component identification
Right-side components
ItemComponentFunction
(1)Previous/rewind button
(2)Play/pause buttonPlays or pauses media.
(3)Next/fast forward button
(4)Stop buttonStops playback.
(5)Pen holderStores the pen.
(6)USB portConnects an optional USB device.
(7)Pen tether holeConnects the pen tether.
(8)RJ-45 (network) jackConnects a network cable.
(9)Expansion port 3Connects the computer to an optional docking device or
Plays the previous track or chapter when the
●
button is pressed once.
Rewinds media when the button is pressed
●
simultaneously with the fn key.
Plays the next track or chapter when the button is
●
pressed once.
Fast forwards media when pressed
●
simultaneously with the fn key.
an optional expansion product.
NOTE: The computer has only one expansion port.
The term expansion port 3 describes the type of
expansion port.
(10)External monitor portConnects an external VGA monitor or projector.
(11)S-Video-out jackConnects an optional S-Video device such as a
(12)VentEnables airflow to cool internal components.
television, VCR, camcorder, overhead projector, or
video capture card.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
Right-side components11
Rear components
ItemComponentFunction
(1)VentEnables airflow to cool internal components.
(2)RJ-11 (modem) jackConnects a modem cable.
(3)USB ports (2)Connect optional USB devices.
(4)Security cable slotAttaches an optional security cable to the computer.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
12Chapter 2 External component identification
Bottom components
ItemComponentFunction
(1)Vents (6)Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.
(2)Battery release latches (2)Releases the battery from the battery bay.
(3)Hard drive bayHolds the hard drive.
(4)Optical drive release latchReleases the optical drive from the drive bay.
(5)Memory module compartmentContains the memory module slots.
(6)WLAN module compartmentHolds a WLAN module (select models only).
NOTE: To prevent an unresponsive system, replace
the wireless module only with a wireless module
authorized for use in the computer by the governmental
agency that regulates wireless devices in your country
or region. If you replace the module and then receive a
warning message, remove the module to restore
computer functionality, and then contact technical
support through Help and Support.
(7)Battery bayHolds the battery.
Bottom components13
3Illustrated parts catalog
Serial number location
When ordering parts or requesting information, provide the computer serial number and model number
located on the bottom of the computer.
14Chapter 3 Illustrated parts catalog
Computer major components
ItemDescriptionSpare part number
(1a)Display assemblies
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,
fingerprint reader, microphones, and WLAN antenna cables
484751-001
Computer major components15
ItemDescriptionSpare part number
12.1-inch, WXGA, BrightView touch-screen display assembly with Web camera,
microphones, and WLAN antenna cables
(1b)Display convertible hinge cover (included with display assembly)
(2a)Switch cover464115-001
(2b)Switch cover trim (included with switch cover)
DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe480864-001
466437-001
and 4 rubber feet)
2048-MB480861-001
Computer major components17
ItemDescriptionSpare part number
Broadcom 4321AGN 802.11a/b/g/n WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico,
●
the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra,
●
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan,
Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
453730-001
453730-002
Broadcom 4311AG 802.11a/b/g WLAN modules:
For use in Japan
●
For use in Canada, the Cayman Islands, Guam, Puerto Rico,
●
the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra,
●
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan,
Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
453730-291
441075-001
441075-002
18Chapter 3 Illustrated parts catalog
ItemDescriptionSpare part number
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
Broadcom 4311G 802.1b/g WLAN modules:
For use in Japan
●
For use in Canada, the Cayman Islands, Guam, Puerto Rico,
●
the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra,
●
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan,
Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
441075-291
Broadcom BCM4312 802.11b/g WLAN modules:
For use in Canada, the Cayman Islands, Guam, Puerto Rico,
●
the U.S. Virgin Islands, and the United States
For use in Afghanistan, Albania, Algeria, Andorra,
●
Angola, Antigua and Barbuda, Argentina, Armenia, Aruba, Australia, Austria,
Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados, Belgium, Belize,
Benin, Bermuda, Bolivia, Bosnia and Herzegovina, Botswana, Brazil,
the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Cayman Islands, the Central African Republic, Chad, Chile,
Colombia, Comoros, the Congo, Costa Rica, Croatia, Cyprus,
the Czech Republic, Denmark, Djibouti, Dominica, the Dominican Republic,
East Timor, Ecuador, Egypt, El Salvador, Equitorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia,
Germany, Ghana, Gibraltar, Greece, Guadeloupe, Guam, Guatemala, Guinea,
Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland, India,
Ireland, Italy, the Ivory Coast, Jamaica, Jordan, Kenya, Kiribati, Kyrgyzstan,
Laos, Latvia, Lesotho, Liberia, Liechtenstein, Lithuania, Luxembourg,
459263-001
459263-002
Computer major components19
ItemDescriptionSpare part number
Macedonia, Madagascar, Malawi, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia,
Monaco, Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru,
Nepal, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway,
Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay,
the People's Republic of China, Peru, the Philippines, Poland, Portugal,
Puerto Rico, the Republic of Moldova, Romania, Russia, Rwanda, Samoa,
San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, Spain, Sri Lanka,
St. Kitts and Nevis, St. Lucia, St. Vincent and the Grenadines, Suriname,
Swaziland, Sweden, Switzerland, Taiwan, Tajikistan, Tanzania, Togo, Tonga,
Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu, Uganda,
the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe
(19)Hard drives (all 5400-rpm; include hard drive bracket and hard drive connector)
400-GB500141-001
320-GB463643-003
250-GB457061-003
160-GB441128-003
120-GB441127-003
Hard Drive Hardware Kit (not illustrated; includes hard drive bracket, hard drive
(20)Batteries
6-cell, 55-Ah, 2.55-Ah441132-003
4-cell, 37-Ah, 2.55-Ah441131-003
Plastics Kit
500-GB497515-001
497744-001
connector, and hard drive screws)
8-cell, 73-Ah, 2.55-Ah463650-003
20Chapter 3 Illustrated parts catalog
ItemDescriptionSpare part number
Plastics Kit487926-001
(1)ExpressCard slot bezel
(2)Hard drive cover (includes 1 rubber foot and 2 captive screws, secured by C-clips)
(3)Display connector cover (includes 1 captive screw, secured by a C-clip)
(4)WLAN module compartment cover (includes 1 captive screw, secured by a C-clip)