The only warranties for Hewlett-Packard
products and services are set forth in the
express statements accompanying such
products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
HP assumes no responsibility for the use or
reliability of its software on equipment that is
not furnished by HP.
This document contains proprietary
information that is protected by copyright.
No part of this document may be
photocopied, reproduced, or translated to
another language without the prior written
consent of HP.
Hewlett-Packard Company
P.O. Box 4010
Cupertino, CA 95015-4010
USA
This product incorporates copyright
protection technology that is protected by
U.S. patents and other intellectual property
rights. Use of this copyright protection
technology must be authorized by
Macrovision, and is intended for home and
other limited viewing uses only unless
otherwise authorized by Macrovision.
Reverse engineering or disassembly is
prohibited.
Microsoft and Windows are trademarks of
Microsoft Corporation in the U.S. and other
countries.
HP supports lawful use of technology and
does not endorse or encourage the use of
our products for purposes other than those
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The information in this document is subject to
change without notice.
The hard disk drive on the Hewlett-Packard
and Compaq computers with the Microsoft®
Windows® operating system preinstalled
may appear to be smaller than the size
stated in the product specifications, in the
documentation, or on the box. Hard disk
drives are described and advertised by
manufacturers in terms of decimal (base 10)
capacity. Microsoft Windows and other
programs, such as FDISK, use the binary
(base 2) numbering system.
In decimal notation, one megabyte (MB) is
equal to 1,000,000 bytes, and one
gigabyte (GB) is equal to 1,000,000,000
bytes. In the binary numbering system, one
megabyte is equal to 1,048,576 bytes, and
one gigabyte is equal to 1,073,741,824
bytes. Because of the different measuring
systems, you may see a difference between
the size reported by Microsoft Windows and
the size advertised. The storage capacity of
the hard disk drive is as advertised.
Microsoft Windows reports smaller capacity
in the Windows Explorer tool and in the
computer window because it shows
information about one partition on the hard
disk drive at a time. One of the partitions
contains the System Recovery information.
Note about systems configured with
4 GB of memory
For computers with a 32-bit operating
system, all memory above 3 GB may not be
available because of system resource
requirements.
This limitation is not limited to HP and
Compaq systems. The memory above 3 GB
is used for system resources.
Confirming total memory
The system BIOS displays the full 4 GB of
installed memory.
1. Turn on the PC.
2. Press F10. The BIOS menu is displayed.
Confirm the Total Installed Memory.
Part Number: 671281-001
Table of contents
1 Protecting your computer ................................................................................................. 1
Computer security features ........................................................................................................ 1
Schedules and tasks ............................................................................................................... 15
Keeping the computer free of dust, dirt, and heat ....................................................................... 15
Cleaning the computer and monitor .......................................................................................... 16
Cleaning the computer vents .................................................................................................... 16
Cleaning the keyboard and mouse ........................................................................................... 16
Cleaning the touch screen (select models only) ........................................................................... 16
ENWWiii
ivENWW
1Protecting your computer
Your computer contains features that help protect the integrity of your system and its data from
unauthorized access. Review these features to ensure proper use.
Computer security features
Computer riskComputer feature
Unauthorized use of the computer or
user account
Unauthorized access to Setup Utility,
BIOS settings, and other system
identification information
Computer virusesAntivirus software
Unauthorized access to data and
ongoing threats to the computer
Windows 7 critical security updates
User password
A password is a group of characters that you choose to secure computer information.
Administrator password
The free trial antivirus software that is preinstalled on your computer can detect most viruses, remove
them, and, in most cases, repair damage caused by viruses. For protection against new viruses
beyond the trial period, purchase an extended update service.
Firewall software
Windows 7 includes firewall software preinstalled on the computer.
●
The antivirus software, which is preinstalled on the computer, includes firewall software.
●
Microsoft continually updates the Windows 7 operating system.
ENWW
Computer security features
1
2Troubleshooting
Refer to the documentation provided by the product manufacturer for information about peripheralspecific problems, such as issues with a monitor or a printer. The following tables present some issues
you might encounter while installing, starting up, or using your computer and possible solutions.
For more information or for additional troubleshooting options, see the Quick Setup Guide that
accompanies your computer, or visit http://www.hp.com/support and search for your computer
model.
Computer does not start
SymptomPossible solution
Error message: Hard
disk drive error.
Computer will not
turn on or start.
Restart the computer.
1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.
2. Click the Arrow button next to the red Shut Down button, and then click Restart.
Or, press and hold the Power button on the computer for 5 or more seconds to turn off the computer, and
then press the Power button to restart the computer.
3. If Windows opens, immediately back up all important data to a backup hard disk drive.
4. Contact Support, whether it was possible or not to start up Windows.
Either the hard disk drive or the system board may need to be replaced.
Ensure that the cables connecting the computer to the external power source are plugged in properly. When the
cables connecting the computer to the external power source are plugged in properly, and the wall outlet is
functioning, the green power supply light on the back of the computer should be on; if it is not, contact Support.
If the display (monitor) is blank, the monitor might not be properly connected. Connect the monitor to the computer,
plug it in, and turn it on. See
Test the wall outlet by connecting a different electrical device to it.
Display (monitor) on page 4.
2Chapter 2 TroubleshootingENWW
SymptomPossible solution
Computer seems to
be locked up and is
not responding.
Error message:
Invalid system disk or
Non-System disk or
Disk error.
Use the Windows Task Manager to close any programs not responding, or restart the computer:
1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.
2. Click Start Task Manager.
3. Select the program that is not responding, and then click End Task.
If closing programs does not work, restart the computer:
1. Press the Ctrl+Alt+Delete keys on the keyboard simultaneously.
2. Click the Arrow button next to the red Shut Down button, and then click Restart.
Or, press and hold the Power button on the computer for 5 or more seconds to turn off the computer, and
then press the Power button to restart the computer.
When drive activity stops, remove the disc and press the spacebar on the keyboard. The computer should start up.
ENWW
Computer does not start
3
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