HP Pavilion Notebook 17 User Guide
HP Pavilion Notebook 17
Models 17-g000 – 17-g099
AMD Models
Maintenance and Service Guide
© Copyright 2015 HP Development Company,
L.P.
AMD and Radeon are trademarks of Advanced
Micro Devices, Inc.. Bluetooth is a trademark
owned by its proprietor and used by HewlettPackard Company under license. Microsoft and
Windows are U.S. registered trademarks of the
Microsoft group of companies.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Second Edition: August 2015
First Edition: April 2015
Document Part Number: 807264-002
Product notice
This guide describes features that are common
to most products. Some features may not be
available on your computer.
Not all features are available in all editions of
Windows. This computer may require upgraded
and/or separately purchased hardware, drivers
and/or software to take full advantage of
Windows functionality. Go to
http://www.microsoft.com for details.
To access the latest user guide, go to
http://www.hp.com/support, and select your
country. Select Drivers & Downloads, and then
follow the on-screen instructions.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a full
refund of the price of the computer, please
contact your seller.
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the
device directly on your lap or obstruct the device air vents. Use the device only on a hard, at surface. Do not
allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or
clothing, to block airow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as
pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible
surface temperature limits dened by the International Standard for Safety of Information Technology
Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ....................................................................................................................................... 1
2 Internal components identication ................................................................................................................. 5
Right side ............................................................................................................................................................... 6
Left side ................................................................................................................................................................. 7
Display (dual WLAN) ............................................................................................................................................... 8
Display (Touchscreen) ............................................................................................................................................ 9
Top ........................................................................................................................................................................ 10
TouchPad ........................................................................................................................................... 10
Lights ................................................................................................................................................. 11
Buttons and speakers ....................................................................................................................... 12
Keys ................................................................................................................................................... 13
Bottom ................................................................................................................................................................. 14
3 Illustrated parts catalog .............................................................................................................................. 15
Computer major components .............................................................................................................................. 15
Display assembly subcomponents ...................................................................................................................... 19
Miscellaneous parts ............................................................................................................................................. 20
Mass storage devices ........................................................................................................................................... 22
4 Removal and replacement procedures preliminary requirements .................................................................... 23
Tools required ...................................................................................................................................................... 23
Service considerations ......................................................................................................................................... 23
Plastic parts ....................................................................................................................................... 23
Cables and connectors ...................................................................................................................... 23
Drive handling ................................................................................................................................... 24
Grounding guidelines ........................................................................................................................................... 24
Electrostatic discharge damage ........................................................................................................ 24
Packaging and transporting guidelines .......................................................................... 25
Workstation guidelines ................................................................................ 25
5 Removal and replacement procedures for Customer Self-Repair parts ............................................................. 27
Component replacement procedures .................................................................................................................. 27
Battery ............................................................................................................................................... 27
Optical drive ....................................................................................................................................... 28
v
6 Removal and replacement procedures for Authorized Service Provider parts ................................................... 31
Component replacement procedures .................................................................................................................. 31
Bottom cover ..................................................................................................................................... 32
Remove Display ................................................................................................................................. 35
Hard drive .......................................................................................................................................... 36
WLAN module .................................................................................................................................... 37
RTC battery ........................................................................................................................................ 40
Memory module ................................................................................................................................ 41
Fan ..................................................................................................................................................... 42
Heat sink assembly ........................................................................................................................... 43
Optical drive connector ..................................................................................................................... 47
System board .................................................................................................................................... 48
USB board .......................................................................................................................................... 51
Speakers ............................................................................................................................................ 52
Power button board .......................................................................................................................... 53
Power connector ............................................................................................................................... 54
TouchPad ........................................................................................................................................... 55
Display assembly, non-touch ............................................................................................................ 57
Display assembly, touch ................................................................................................................... 62
7 Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10 ......................................................................... 69
Using Computer Setup ......................................................................................................................................... 69
Starting Computer Setup .................................................................................................................. 69
Navigating and selecting in Computer Setup ................................................................................... 70
Restoring factory settings in Computer Setup ................................................................................. 70
Updating the BIOS ............................................................................................................................. 71
Determining the BIOS ..................................................................................................... 71
Downloading a BIOS update ........................................................................................... 71
Changing the boot order using the f9 prompt .................................................................................. 72
TPM BIOS settings (select products only) ........................................................................................................... 73
Using HP Sure Start (select products only) ......................................................................................................... 73
8 Computer Setup (BIOS), MultiBoot, and System Diagnostics – Windows 8 ......................................................... 75
Using Computer Setup ......................................................................................................................................... 75
Starting Computer Setup .................................................................................................................. 75
Navigating and selecting in Computer Setup ................................................................................... 75
Restoring default settings in Computer Setup ................................................................................. 76
Updating the BIOS ............................................................................................................................. 77
Determining the BIOS version ......................................................................................... 77
Downloading a BIOS update ........................................................................................... 77
vi
Using MultiBoot ................................................................................................................................................... 78
About the boot device order ............................................................................................................. 78
Choosing MultiBoot preferences ....................................................................................................... 78
Setting a new boot order in Computer Setup ................................................................. 79
Dynamically choosing a boot device using the f9 prompt ............................................. 79
Setting a MultiBoot Express prompt .............................................................................. 80
Entering MultiBoot Express preferences ........................................................................ 80
Using System Diagnostics ................................................................................................................................... 81
9 Using HP PC Hardware Diagnostics (UEFI) in Windows 10 ................................................................................. 83
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 83
10 Using HP PC Hardware Diagnostics (UEFI) in Windows 8.1 .............................................................................. 83
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device .................................................................... 83
11 Specications ............................................................................................................................................ 87
Computer specications ...................................................................................................................................... 87
43.9-cm (17.3-in) display specications ............................................................................................................. 88
Hard drive specications ..................................................................................................................................... 89
DVD±RW SuperMulti DL Drive specications ....................................................................................................... 90
12 Backup and recovery – Windows 10 ............................................................................................................. 91
Creating recovery media and backups ................................................................................................................ 91
Creating HP Recovery media (select products only) ......................................................................... 92
Using Windows Tools ........................................................................................................................................... 93
Restore and recovery ........................................................................................................................................... 93
Recovering using HP Recovery Manager ........................................................................................... 94
What you need to know before you get started ............................................................. 94
Using the HP Recovery partition (select products only) ................................................. 95
Using HP Recovery media to recover .............................................................................. 95
Changing the computer boot order ................................................................................ 96
Removing the HP Recovery partition (select products only) ......................................... 96
13 Backup and recovery – Windows 8 ............................................................................................................... 97
Backing up your information ............................................................................................................................... 97
Performing a system recovery ............................................................................................................................ 99
Using f11 recovery tools ................................................................................................................... 99
Using Windows 8 operating system media (purchased separately) .............................................. 100
Using Windows Refresh for quick and easy recovery ..................................................................... 101
Remove everything and reinstall Windows .................................................................................... 101
vii
Using HP Software Setup ................................................................................................................ 102
14 Power cord set requirements .................................................................................................................... 103
Requirements for all countries .......................................................................................................................... 103
Requirements for specic countries and regions ............................................................................................. 104
15 Recycling ................................................................................................................................................ 107
Index ........................................................................................................................................................... 109
viii
1 Product description
Category Description
Product name HP Pavilion Notebook 17
Processors AMD™ A8-7410 (2.2 GHz, SC turbo up to 2.5 GHz), Max 1600 MHz/2 MB L2, quad core 15 W
A10-8700P (1.8 GHz, SC turbo up to 3.2 GHz), Max1600 MHz/2 MB L2, quad core 15 W
A4-6210 (1.8 GHz), 1600 MHz/2 MB L2, quad core 15 W
A6-6310 (1.8 GHz, up to 2.4 GHz), 1600 MHz/2 MB L2, quad core 15 W
Chipset AMD Integrated SOC FCH
Graphics Internal graphics:
AMD Radeon™ R5 Graphics
AMD Radeon R6 Graphic
AMD Radeon R3 Graphics
AMD Radeon R4 Graphics
Switchable discrete graphics:
AMD Radeon R7 M360 (Meso-XT) with up to 2048 MB of dedicated video memory (256 Mx16 DDR3 900 MHz x 4 PCs, 1
GHz bridge to 900 MHz), TDP 25 W
AMD R7 M360 (Meso-XT) with up to 2048 MB of dedicated video memory (256Mx16 DDR3 900MHz x 4 PCs, 1GHz
bridge to 900MHz) (i5/i7 processors)
Support HD Decode, DX11, and PX7
Support Dual Graphics
AMD Radeon R8 M355DX M365DX Dual Graphics
Panel 16:9 Ultra Wide Aspect Ratio (43.9-cm 17.3in), HD, WLED, SVA, LVDS BrightView, (1600x900) wedge display, 6.0 mm;
typical brightness: 220 nits (non-touch screen only)
16:9 Ultra Wide Aspect Ratio (43.9-cm 17.3in), HD, WLED, SVA, LVDS, AntiGlare, (1600×900) wedge display, 6.0 mm;
typical brightness: 220 nits (Touch screen only)
16:9 Ultra Wide Aspect Ratio (43.9-cm 17.3in), FHD, WLED, SVA, AntiGlare, (1920×1080) at display, 4.0 mm; UWVA,
eDP typical brightness: 220 nits (non-touch/touch screen)
Touch screen with ush glass, multi-touch enabled (select models only)
Supports LVDS (co-layout with eDP1.3+PSR)
Supports eDP1.3 without PSR
Memory Two SODIMM slots - NON customer accessible / upgradeable
DDR3L-1600-MHz Single Channel Support
DDR3L-1600-MHz Dual Channel Support
Supports up to 16 GB of system RAM in the following congurations:
●
16384-MB total system memory (8192×2)
●
12288-MB total system memory (8192×1) + (4096×1)
1
Category Description
●
8192-MB total system memory (8192×1) or (4096×2)
●
6144-MB total system memory (4096×1) + (2048×1)
●
4096-MB total system memory (4096×1) or (2048×2)
Hard drives Supports 6.35-cm (2.5-in) SATA hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses
7 mm/9.5 mm share the same bracket
Accelerometer / HDD protection support
Single HDD congurations:
●
2-TB, 5400-rpm, 9.5-mm
●
1-TB, 5400-rpm, 9.5-mm
●
750-GB, 5400-rpm, 9.5-mm
●
500-GB, 5400-rpm, 7.0-mm
Hybrid HDD congurations:
●
1-TB, 5400-rpm, 9.5-mm SSHD w/8GB NAND
Optical drive Fixed, serial SATA, 9.5-mm tray load
DVD+/-RW Double-Layer SuperMulti
Supports M-disc
Audio/video HP TrueVision HD: HD camera (xed, no tilt with activity LED, 1280×720 by 30 frames per second)
Dual array digital microphone with appropriate software - beam forming, echo cancellation, noise suppression
Dual speakers
Enable HP Noise Cancellation
HD audio
B&O Play
Sensors Accelerometer
Ethernet Integrated 10/100 network interface card (NIC)
Wireless Intel WiDi support
Compatible with Miracast-certied devices
Integrated Wireless options with single antenna (M.2/PCIe):
●
Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter
●
Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + Bluetooth 4.0 Combo Adapter
●
Realtek RTL8188EE 802.11b/g/n 1x1 Wi-Fi Adapter
●
Realtek RTL8723BE 802.11b/g/n 1x1 Wi-Fi + Bluetooth 4.0 Combo Adapter
Integrated Wireless options with dual antenna (M.2/PCIe):
●
Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + Bluetooth 4.0 Combo Adapter
●
Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + Bluetooth 4.0 Combo Adapter for use with Windows 10
Compatible with Miracast-certied devices
Internal card
expansion
One M.2 slot for WLAN
2 Chapter 1 Product description
Category Description
External
media card
Ports HDMI version 1.4 supporting 1920 ×1200 @ 60Hz
Keyboard/
pointing
devices
Power
requirements
HP Multi-Format Digital Media Card Reader
Support SD/SDHC/SDXC
Push-Push Insertion/Removal
Hot Plug/unplug and auto detect for correct output to wide-aspect vs. standard aspect video
RJ-45 (Ethernet, includes link and activity lights)
USB 3.0 (1 on left side, one on right side)
USB 2.0 (1 on left side)
AC Smart Pin adapter plug
Headphone jack/Microphone jack
Full size standard textured island-style keyboard with numeric keypad
Full size standard three coat paint island-style backlit keyboard with numeric keypad
ClickPad with multi-touch gestures, 2-nger scrolling, and pinch-zoom enabled
Taps enabled by default
Support Win8 Modern Trackpad Gestures
Battery:
4-cell, 41-Whr, 2.8Ah, li-ion battery
AC adapters:
AC Adapter 65-W Smart nPFC, 3 pin, RC 4.5mm connector (models with discrete graphics only)
AC Adapter 65-W EM Smart nPFC, 3 pin, RC 4.5mm connector (models with discrete graphics in India/China only)
AC Adapter 45-W Smart nPFC, 3 pin, RC 4.5mm connector (models with UMA graphics only)
1 meter power cord
Battery life enhancement
Security Security Lock
Operating
system
Serviceability End-user replaceable parts:
Preinstalled:
Windows 10
●
Windows 8.1
●
Ubuntu
●
FreeDOS 2.0
●
AC adapter
●
Battery
●
Optical drive
3
4 Chapter 1 Product description
2 Internal components identication
5
Right side
Component Description
(1) Power light
(2) Hard drive light
(3) Audio-out (headphone)/Audio-in (microphone)
combo jack
(4) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the display
and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
●
Blinking white: The hard drive is being accessed.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also connects an
optional headset microphone. This jack does not support
optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust the
volume before putting on headphones, earbuds, or a headset.
For additional safety information, refer to the Regulatory,
Safety, and Environmental Notices.
NOTE: When a device is connected to the jack, the computer
speakers are disabled.
NOTE: Be sure that the device cable has a 4–conductor
connector that supports both audio-out (headphone) and audioin (microphone).
external drive, printer, scanner or USB hub.
(5) HDMI port Connects an optional video or audio device, such as a high-
(6) Vent Enables airow to cool internal components.
(7) Security cable slot Attaches an optional security cable to the computer.
6 Chapter 2 Internal components identication
denition television, any compatible digital or audio component,
or a high-speed High-Denition Multimedia Interface (HDMI)
device.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for
the internal fan to cycle on and o during routine operation.
NOTE: The security cable is designed to act as a deterrent, but
it may not prevent the computer from being mishandled or
stolen.
Left side
Component Description
(1) Power connector Connects an AC adapter.
(2) AC adapter/battery light
(3) RJ-45 (network) jack/status lights Connects a network cable.
(4) USB 2.0 port Connects an optional USB device, such as a keyboard, mouse,
(5) Memory card reader Reads optional memory cards that enable you to store, manage,
●
White: The AC adapter is connected and the battery is fully
charged.
●
Blinking white: The AC adapter is disconnected and the
battery has reached a low battery level.
●
Amber: The AC adapter is connected and the battery is
charging.
●
O: The battery is not charging.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
external drive, printer, scanner or USB hub.
share, or access information.
To insert a card:
1. Hold the card label-side up, with connectors facing the
computer.
2. Insert the card into the memory card reader, and then
press in on the card until it is rmly seated.
To remove a card:
▲
Press in on the card, and then remove it from the memory
card reader.
(6) USB 3.0 port Connects an optional USB device, such as a keyboard, mouse,
external drive, printer, scanner or USB hub.
(7) Optical drive Depending on your computer model, reads an optical disc or
reads and writes to an optical disc.
(8) Optical drive eject button Opens the optical drive tray.
Left side 7
Display (dual WLAN)
Component Description
(1) Internal display switch Turns o the display and initiates Sleep if the display is closed while
the power is on.
NOTE: The internal display switch is not visible from the outside of
the computer.
(2) WLAN antennas* (2) Sends and receives wireless signals to communicate with wireless
(3) Internal microphones (2) Records sound.
(4) Webcam light On: The webcam is in use.
(5) Webcam
‒ or –
3D camera (select products only)
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
local area networks (WLANs).
Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
8 Chapter 2 Internal components identication
Display (Touchscreen)
Component Description
(1) Internal display switch Turns o the display and initiates Sleep if the display is closed while
the power is on.
NOTE: The internal display switch is not visible from the outside of
the computer.
(2) Internal microphones (2) Records sound.
(3) Webcam light On: The webcam is in use.
(4) Webcam
‒ or –
3D camera (select products only)
(5) WLAN antennas* (2) Sends and receives wireless signals to communicate with wireless
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the
antennas free from obstructions.
For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or
region.
Records video and captures photographs. Some models allow you to
video conference and chat online using streaming video.
local area networks (WLANs).
Display (Touchscreen) 9
Top
TouchPad
Component Description
(1) TouchPad zone Reads your nger gestures to move the pointer or activate items
on the screen.
(2) Left TouchPad button Functions like the left button on an external mouse.
(3) Right TouchPad button Functions like the right button on an external mouse.
10 Chapter 2 Internal components identication
Lights
Component Description
(1) Power light
(2) Caps lock light On: Caps lock is on, which switches the key input to all capital
(3) Mute light
●
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a powersaving state. The computer shuts o power to the display
and other unneeded components.
●
O: The computer is o or in Hibernation. Hibernation is a
power-saving state that uses the least amount of power.
letters.
●
Amber: Computer sound is o.
●
O: Computer sound is on.
Top 11
Buttons and speakers
Component Description
(1) Power button
(2) Speakers (2) Produce sound.
●
When the computer is o, press the button to turn on the
computer.
●
When the computer is on, press the button briey to
initiate Sleep.
●
When the computer is in the Sleep state, press the button
briey to exit Sleep.
●
When the computer is in Hibernation, press the button
briey to exit Hibernation.
CAUTION: Pressing and holding down the power button results
in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineective, press and hold the power button
down for at least 5 seconds to turn o the computer.
12 Chapter 2 Internal components identication
Keys
Component Description
(1) esc key Displays system information when pressed in combination with
the fn key.
(2) fn key Executes frequently used system functions when pressed in
combination with the esc key, action keys, or the spacebar.
(3) Windows key Opens the Start menu.
NOTE: Pressing the Windows key again will close the Start
menu.
(4) Action keys Execute frequently used system functions.
NOTE: On select models, the f5 action key turns the backlight
keyboard feature o or on.
(5) num lock key Alternates between the navigational and numeric functions on
the integrated numeric keypad.
(6) Integrated numeric keypad When num lock is on, the keypad can be used like an external
numeric keypad.
Top 13
Bottom
Component Description
(1) Vents (4) Enable airow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and o during routine
operation.
(2) Battery lock Locks the battery in the battery bay.
(3) Battery bay Holds the battery.
(4) Battery release latch Releases the battery.
14 Chapter 2 Internal components identication
3 Illustrated parts catalog
Computer major components
NOTE: HP continually improves and changes product parts. For complete and current information on
supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then
follow the on-screen instructions.
Computer major components 15
Item Component Spare part
number
(1) Display assembly[43.9-cm 17.3-in] HD/FHD, touch, non-touchscreen
NOTE: Touch displays are spared both as entire hinge-ups and at the subcomponent level.
Non-touch displays are only spared at the subcomponent level.
NOTE: For display assembly spare part information, see Display assembly subcomponents on page 19.
(2) Top cover/keyboard (ash silver) (the keyboard and top cover are spared together)
For use in Belgium 809302-A41
For use in the Czech Republic and Slovakia 809302-FL1
For use in Denmark, Finland, and Norway 809302-DH1
For use in French Canada 809302-DB1
For use in France 809302-051
For use in Germany 809302-041
For use in Greece 809302-151
For use in Hungary 809302-211
For use in Italy 809302-061
For use in the Netherlands 809302-B31
For use in Portugal 809302-131
For use in Romania 809302-271
For use in Russia 809302-251
For use in Saudi Arabia 809302-171
For use in Slovenia 809302-BA1
For use in Switzerland 809302-BG1
For use in Turkey 809302-141
For use in the United Kingdom 809302-031
For use in the United States 809302-001
For use in Spain 809302-071
Top cover/keyboard (black)
For use in the United States (non-touchscreen) 809303-001
For use in French Canada (non-touchscreen) 809303-DB1
For use in the United States (touchscreen) 836859-001
For use in French Canada (touchscreen) 836860-001
(3) Touchpad (includes bracket) 811552-001
Touchpadfor pale gold models (includes bracket) 836868-001
(4) Touchpad bracket (inlcuded with Touchpad)
(5) Touchpad rear bracket (inlcuded with Touchpad)
16 Chapter 3 Illustrated parts catalog
Item Component Spare part
number
(6) Battery connector cable (includes the optical drive connector cable) 810928-001
(7) Speakers (includes left and right speakers and cable) 809316-001
(8) System board (includes replacement thermal materials):
All system boards use the following part numbers:
xxxxxx-001: Without the Windows operating system
xxxxxx-501: Windows 8.1 Standard
xxxxxx-601: Windows 10
For use in models with UMA graphics
For use in models with discrete graphics (AMD R7 M360 (Meso-XT)):
(9) WLAN module:
Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + Bluetooth 4.0 Combo Adapter 784644-005
Realtek RTL8188EE 802.11b/g/n 1x1 Wi-Fi Adapter 792609-005
●
AMD A4-6210 UMA LVDS (1.8 GHz), 1600 MHz/2 MB L2, quad core 15 W 809397-xxx
●
AMD A6-6310 UMA LVDS (1.8 GHz, up to 2.4 GHz), 1600 MHz/2 MB L2, quad core 15 W 809398-xxx
●
AMD A8-7410 UMA LVDS (2.2 GHz, SC turbo up to 2.5 GHz), Max 1600 MHz/2 MB L2, quad core 15 W809399–xxx
●
AMD A10-8700P LVDS (1.8 GHz, SC turbo up to 3.2 GHz), Max1600 MHz/2 MB L2, quad core 15 W 809400—xxx
●
AMD A10-8700P (1.8 GHz, SC turbo up to 3.2 GHz), Max1600 MHz/2 MB L2, quad core 15 W eDP 809402–xxx
●
AMD A8-7410 discrete R7M360 LVDS (2.2 GHz, SC turbo up to 2.5 GHz), Max 1600 MHz/2 GB L2,
quad core 15 W
●
AMD A8-7410 discrete R7M360 LVDS (2.2 GHz, SC turbo up to 2.5 GHz), Max 1600 MHz/2 GB L2,
quad core 15 W eDP
●
AMD A10-8700P R7M360 (1.8 GHz, SC turbo up to 3.2 GHz), Max1600 MHz/2 MB L2, quad core 15
W eDP
●
AMD A10-8700P R7M360 LVDS (1.8 GHz, SC turbo up to 3.2 GHz), Max1600 MHz/2 MB L2, quad
core 15 W
809401-xxx
810937–xxx
809403–xxx
810936–xxx
Broadcom BCM43142 802.11 b/g/n 1x1 Wi-Fi + Bluetooth 4.0 M.2 Combo Adapter 792608-005
Intel Dual Band Wireless-AC 3165 802.11 ac 1x1 WiFi + Bluetooth 4.0 Combo Adapter for Windows 10 806723-005
(10) Optical Drive Connector Cable Kit (includes the battery connector cable) 810928–001
(11) USB board (includes cable) 809927-001
(12) Power button board (includes cable) 809310-001
(13) Memory module (PC3L, 12800, 1600-MHz):
8-GB 693374-005
4 GB 691740-005
2 GB 691739-005
(14) Power connector cable 809295-001
Computer major components 17
Item Component Spare part
number
(15) Heat sink assembly (includes replacement thermal materials):
For use in models with discrete AMD Radeon R7 M360 (Meso-XT) graphics 806760-001
For use in models with discrete graphics 809105-001
For use in models with UMA graphics AMD Radeon R5 806759-001
For use in models with UMA AMD Radeon R6 graphics 809104-001
(16) Fan 806747-001
(17) RTC battery 811080-001
(18) Hard drive (does not include bracket):
For spare part numbers and details, see Mass storage devices on page 22.
(19) Hard drive bracket 809296-001
(20) DVD+/-RW Double-Layer SuperMulti Drive
For spare part numbers and details, see Mass storage devices on page 22.
(21) Battery (4-cell, 41-Whr, 2.8-Ah Li-ion) 800049-001
(22) Bottom cover
For use in violet purple models 809290-001
For use in sunset red models 809286-001
For use in blizzard white models 809287-001
For use in cobalt blue models 809288-001
For use in natural silver models 809285-001
For use in peachy pink models 809289-001
For use in sparkling black models 810949–001
For use in pale gold models 836858-001
Base enclosure hinge caps (not pictured), (left and right) 809312-001
Rubber screw covers (not pictured) 809314-001
18 Chapter 3 Illustrated parts catalog
Display assembly subcomponents
Item Component Spare part number
(1) Display bezel (includes screw covers) 809291-001
(2) Touch screen sensor touch screen sensor is spared with the display panel
(3) Webcam/microphone moduletouch screen 810961-001
Webcam/microphone module touch screen and non-touch screen 806758-001
(4) Display panel (16:9 Ultra Wide Aspect Ratio [43.9-cm 17.3-in]; includes screw covers)
Antiglare HD+ touch screen 809300-001
Antiglare FHD+ touch screen 809301-001
WLED Brightview HD+ non-touch screen 809313-001
WLED Antiglare FHD non-touch screen 809347-001
Display assembly subcomponents 19
Item Component Spare part number
(5) Panel Bracket (included with the Display Panel touch screen)
(6) Display cable HD non-touch screen (includes screw covers) 809292-001
Display cable FHD non-touch screen (includes screw covers) 809293-001
Display cable FHD touch screen (includes screw covers) 809294-001
Display cable HD touch screen (includes screw covers) 809932-001
(7) Antennas touch screen (includes wireless antenna cables and transceivers; includes screw
covers)
Antennas non-touch screen (includes wireless antenna cables and transceivers; includes
screw covers)
(8) Hinges touch screen (left and right, includes screw covers) 809299-001
Hinges HD non-touch screen (left and right, includes screw covers) 809297-001
Hinges FHD non-touch screen (left and right, includes screw covers) 809298-001
(9) Display enclosure:
Cobalt blue models touch screen 809281-001
Sunset red models touch screen 809280-001
Blizzard white models touch screen 809284-001
Natural silver models touch screen 809279-001
Violet purple models touch screen 809283-001
Peachy pink models touch screen 809282-001
Cobalt blue models non-touchsceen 809275-001
Sunset red models non-touchsceen 809274-001
Blizzard white models non-touchsceen 809278-001
809272-001
809271-001
Natural silver models non-touchsceen 809273-001
Violet purple models non-touchsceen 809277-001
Peachy pink models non-touchsceen 809276-001
Sparkling black models non-touch screen 810947-001
Sparkling black models for use with touch screen 810948-001
Pale gold models non-touch screen 836856-001
Pale gold models for use with touch screen 836857-001
Miscellaneous parts
Component
HP Smart AC adapter:
65-W, non-PFC, 3P 4.5 mm 710412-001
20 Chapter 3 Illustrated parts catalog
Spare part number
Component Spare part number
45-W non-PFC, non-slim HP Smart AC adapter (for use in all countries and regions except for the
People’s Republic of China and India)
Power cord (3-pin, black, 1.0-m):
For use in Denmark 755530-081
For use in Europe, the Middle East, and Africa 755530-021
For use in North America 755530-001
For use in Switzerland 755530-111
For use in the United Kingdom and Singapore 755530-031
For use in Australia 755530–011
Rubber Kit (includes front and rear feet) 809314-001
Screw Kit 809315-001
HDMI to VGA adapter 701943-001
741727-001
Miscellaneous parts 21
Mass storage devices
Item Component Spare part number
(1) DVD+/-RW Double-Layer SuperMulti Drive
For use in natural silver models 809304-001
For use in blizzard white models 809305-001
For use in cobalt blue models 809307-001
For use in peachy pink models 809308-001
For use in violet purple models 809309-001
For use in sunset red models 809306-001
For use in sparkling black models 810950–001
Battery/Optical drive cable kit 810928-001
(2) Hard drive (does not include bracket):
2-TB, 5400-rpm, 2.5-inch 801808-005
1-TB, 5400-rpm, 2.5-inch, hybrid 8 GB SSD 731999-005
1-TB, 5400-rpm, 2.5-in 778192-005
750-GB, 5400-rpm, 2.5-in 778190-005
500-GB, 5400-rpm, 2.5 inch 778186-005
Hard drive hardware kit (not illustrated) 809296-001
(2a) Side brackets (left and right)
(2b) Connector
22 Chapter 3 Illustrated parts catalog
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