HP pavilion hdx Service Manual

HP Pavilion HDX Entertainment Notebook PC

Maintenance and Service Guide

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: July 2007

Document Part Number: 443051-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description

2 External component identification

Top components ...................................................................................................................... 6

Display and top components ...................................................................................... 6

Top-left buttons and lights ........................................................................................... 7

Top-right buttons, lights, and fingerprint reader ............................................................. 9

TouchPad ............................................................................................................... 10

Keys ..................................................................................................................................... 11

Front components ................................................................................................................... 12

Rear components ................................................................................................................... 13

Rear left-side components ......................................................................................... 13

Rear right-side components ....................................................................................... 14

Right-side components ............................................................................................................ 15

Left-side components ............................................................................................................... 16

Bottom components ................................................................................................................ 17

3 Illustrated parts catalog

Serial number location ............................................................................................................ 18

Computer major components ................................................................................................... 19

Display assembly components ................................................................................................. 23

Plastics Kit ............................................................................................................................. 24

Mass storage devices ............................................................................................................. 25

Miscellaneous parts ................................................................................................................ 26

Sequential part number listing .................................................................................................. 27

4 Removal and replacement procedures

Preliminary replacement requirements ....................................................................................... 31

Tools required ......................................................................................................... 31

Service considerations ............................................................................................. 31

Plastic parts ............................................................................................. 31

Cables and connectors ............................................................................. 32

Drive handling ......................................................................................... 32

Grounding guidelines .............................................................................................. 33

Electrostatic discharge damage .................................................................. 33

Packaging and transporting guidelines ........................................ 34

Workstation guidelines .............................................................. 34

Equipment guidelines ................................................................. 35

Unknown user password .......................................................................................... 36

Component replacement procedures ........................................................................................ 37

Serial number ......................................................................................................... 37

Battery ................................................................................................................... 38

Computer feet ......................................................................................................... 39

Display assembly internal components ....................................................................... 40

Hard drive ............................................................................................................. 45

WLAN module ........................................................................................................ 47

TV tuner module ...................................................................................................... 49

Memory module ...................................................................................................... 50

Optical drive .......................................................................................................... 52

Keyboard ............................................................................................................... 54

Hinge cover ........................................................................................................... 56

Rear cover ............................................................................................................. 57

Top cover ............................................................................................................... 59

Fingerprint reader board .......................................................................................... 61

TouchPad on/off board ........................................................................................... 62

Display assembly .................................................................................................... 64

Audio/infrared board .............................................................................................. 67

Bluetooth module .................................................................................................... 68

Front USB board ..................................................................................................... 69

Power connector LED board ..................................................................................... 70

Rear USB board ...................................................................................................... 71

Subwoofer ............................................................................................................. 72

Video connector board ............................................................................................ 73

Processor fan .......................................................................................................... 75

System board ......................................................................................................... 76

Audio connector board ............................................................................................ 80

RTC battery ............................................................................................................ 81

Processor heat sink .................................................................................................. 83

Processor ............................................................................................................... 85

Video board heat sink ............................................................................................. 87

Video board fan ..................................................................................................... 89

Video board ........................................................................................................... 90

5 Computer Setup

Starting Computer Setup ......................................................................................................... 92

Using Computer Setup ............................................................................................................ 93

Computer Setup menus ........................................................................................................... 95

Changing the language of Computer Setup ................................................................ 93

Navigating and selecting in Computer Setup .............................................................. 93

Displaying system information ................................................................................... 93

Restoring default settings in Computer Setup ............................................................... 94

Closing Computer Setup .......................................................................................... 94

File menu ............................................................................................................... 95

Security menu ......................................................................................................... 96

Diagnostics menu .................................................................................................... 96

System Configuration menu ...................................................................................... 97

6 Specifications

Computer specifications .......................................................................................................... 98

20.1-inch, WUXGA display specifications ................................................................................ 99

20.1-inch WSXGA+ display specifications .............................................................................. 100

Hard drive specifications ...................................................................................................... 101

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications .............................. 102

System DMA specifications .................................................................................................... 103

System interrupt specifications ............................................................................................... 104

System I/O address specifications .......................................................................................... 105

System memory map specifications ........................................................................................ 107

7 Screw listing

Phillips PM2.5×5.0 screw ..................................................................................................... 108

Black Phillips PM2.0×5.0 captive screw .................................................................................. 113

Phillips PM2.5×12.0 captive screw ........................................................................................ 114

Phillips PM3.0×4.0 screw ..................................................................................................... 115

Phillips PM2.5×8.0 screw ..................................................................................................... 116

Phillips PM2.0×3.0 screw ..................................................................................................... 118

Phillips PM3.0×8.0 screw ..................................................................................................... 119

Phillips PM2.5×4.0 screw ..................................................................................................... 121

Phillips PM3.0×12.0 screw ................................................................................................... 122

Phillips 2.5×3.0 broad-head screw ........................................................................................ 123

Phillips PM2.5×11.0 screw ................................................................................................... 124

Silver Phillips PM2.0×4.0 screw ............................................................................................ 125

Slotted SM1.5×9.0 shoulder screw ........................................................................................ 127

Phillips PM2.5×13.0 captive screw ........................................................................................ 128

Silver Phillips PM2.0×5.0 captive screw ................................................................................. 129

Phillips PM2.5×8.0 captive screw .......................................................................................... 130

Black Phillips PM2.0×4.0 screw ............................................................................................. 131

8 Backup and Recovery

Recovering system information ............................................................................................... 132

Creating recovery discs ......................................................................................... 132

Backing up your information ................................................................................... 133

When to back up ................................................................................... 133

Back up suggestions ............................................................................... 134

Using system restore points ..................................................................................... 134

When to create restore points .................................................................. 134

Create a system restore point ................................................................... 134

Restore to a previous date and time .......................................................... 136

Performing a recovery ........................................................................................... 137

Recovering from the recovery discs ........................................................... 137

Recovering from the partition on the hard drive .......................................... 137

9 Connector pin assignments

Audio-out (headphone) ......................................................................................................... 138

Audio-in (microphone) .......................................................................................................... 138

External monitor ................................................................................................................... 139

RJ-45 (network) .................................................................................................................... 140

vii

Universal Serial Bus .............................................................................................................. 141

10 Power cord set requirements

Requirements for all countries or regions ................................................................................. 142

Requirements for specific countries or regions .......................................................................... 143

11 Recycling

Battery ................................................................................................................................ 144

Display ............................................................................................................................... 144

Index ............................................................................................................................... 150

viii

Product description

Category Description

Product Name

Processors Intel® Core™ 2 Extreme processors (4-MB L2 cache, 800-MHz front side bus

X7900 2.8-GHz processor

X7800 2.6-GHz processor

T7700 2.4-GHz processor

T7500 2.2-GHz processor

T7300 2.0-GHz processor

T7100 1.8-GHz processor

System design supports up to 55-W requirement

Chipset

Southbridge: ICH8m

Graphics

Panels

Memory

Customer-accessible/upgradable

HP Pavilion HDX Entertainment Notebook PC

(FSB), 44-W):

Intel® Core™ Duo processors (4-MB L2 cache, 800-MHz FSB, 35-W):

Northbridge: Intel PM965

ATI Discrete PCI Express x 16 Graphics via MXM

20.1-inch WSXGA UltraBrightView (1680 × 1050), ~300 nits typical brightness

2 SODIMM slots

PC2-5300, 667-MHz, DDR2

Dual-channel support

Supports up to 4096 MB of system memory

4096-MB total system memory (2048 MB × 2)

●

2048-MB total system memory (1024 MB × 2)

●

1024-MB total system memory (512 MB × 2)

●

Hard drives

RAID software support not required for second hard drive

Supports all Serial ATA (SATA) 9.5-mm, 2.5-inch hard drives

Category Description

Dual hard drive configurations:

400-GB, 4200-rpm (200 GB × 2)

●

320-GB, 5400-rpm (160 GB × 2)

●

280-GB, 5400-rpm (160 GB + 120 GB)

●

240-GB, 5400-rpm (120 GB + 120 MB)

●

200-GB, 7200-rpm (100 GB × 2)

●

Optical drives

Parallel ATA

Fixed (1 screw for removal)

Support for the following optical drives:

Camera

Tilt: +/- 15 degrees, with activity LED

640 × 480 by 30 frames per second

Diskette drive

Audio

10-channel, simultaneous Voice over IP (VoIP) output (V.7.1), with 95-dB signal-to-noise ratio

Dolby home theater support

12-band parametric equalizer (disabled when external connections are made)

Dynamic processing for tunable compression/limiter function

12.7-mm tray load

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe

●

HD-DVD Drive (with read-only function)

●

Low-light VGA camera

Supports external USB drive only

HD audio: SigmaTel STAC9271D5TAyy

(SNR)

Speakers requirements:

4 speakers (40 mm × 20 mm × 10 mm dimensions)

2 speaker enclosures on the display panel, each with a 30-cc chamber

40-mm subwoofer located in base enclosure with 110-cc chamber, mechanically isolated from

V. 7.1 analog out and supported ports

Supports Microsoft Premium requirements

Pavilion-branded Altec Lansing speakers

2 omnidirectional microphones

Modem

Ethernet

Wireless

2Chapter 1 Product description

the computer with soft elastomeric grommets and foam

No integrated modem

Intel 10/100/1000 Gigabit Ethernet network interface card (NIC)

Integrated wireless local area network (WLAN) options by way of wireless module:

Category Description

Intel PRO wireless 4965 a/b/g with 2 WLAN antennae built into the display assembly +

Intel PRO wireless 4965 a/b/g/n with 3 WLAN antennae built into the display assembly +

Intel PRO wireless 3945 a/b/g with 2 WLAN antennae built into the display assembly +

Integrated TV tuner options

Integrated analog/DVB-T TV tuner (in the rest of the world)

PAL to F-jack and infrared emitter with cable, included with TV tuner option

TV tuner antennas for both DVB-T and ATSC/NTSC

External media card

Digital Media Slot: supports SD, MMC, SD I/O, MS, MSP, xD-Picture Card; with adapter,

Ports Video ports:

VGA (Dsub 15-pin) supporting 1920 × 1200 external resolution @ 75 Hz, hot plug/unplug,

High-definition multimedia interface (HDMI) V.1.2 supporting 1080p with High-bandwidth

Bluetooth®

Bluetooth

Integrated NTSC/ATSC hybrid TV tuner (in Canada and the United States)

One ExpressCard 54 slot, supports hybrid analog+ATSC and DVB-T TV tuner

supports mini versions of SD, MMC, and MS Duo (adapter is not included)

and auto-detect for correct output to wide-aspect video (disabled when connected to the HP xb3000 Notebook Expansion Base and HP Notebook QuickDock)

Digital Content Protection (HDCP) key

Analog audio-out V.7.1

Audio-in (stereo microphone)

Audio-out (stereo headphone, 2 ports)

Center low-frequency effect (LFE) output

Front, rear, and side speaker outputs

Consumer infrared

Stereo audio input

RF input using PAL jack

S-Video capture input

Infrared emitter jack

AC power through 180-W Multipin AC adapter plug (Smart AC adapter)

Consumer infrared

eSATA

Audio ports:

TV tuner ports:

Other ports:

IEEE 1394a

RJ-45 (Ethernet, includes link and activity lights)

Category Description

S-Video-out (including composite video support) via docking only

USB (4)

Remote control

Software codes for all keys follow Microsoft® Media Center requirements.

The remote control battery is customer-accessible/upgradable.

Remote control weight:

Remote control buttons:

The remote control is docked into the keyboard deck. The remote control can be ejected by pressing the remote control eject button. The remote control can also be locked onto the computer.

Without batteries: 41.5 to 46.5 grams

●

With batteries: 45.0 to 50.0 grams

●

MS Start (MCE green)

●

Numeric keypad (0 - 9)

●

Clear

●

Enter

●

Channel up/down

●

Volume up/down

●

Fast forward

●

Reverse

●

Play/pause

●

Previous/next track

●

● OK

Back

●

Mute

●

Guide

●

DVD player

●

TV (in the United States)/Teletext (in Europe, the Middle East, and Africa)

●

QuickPlay launch

●

Record

●

Information

●

Power

●

Music (in the United States)/R (in Europe, the Middle East, and Africa)

●

Photos (in the United States)/G (in Europe, the Middle East, and Africa)

●

4Chapter 1 Product description

Category Description

● Video (in the United States)/Y (in Europe, the Middle East, and Africa)

Zoom (in the United States)/B (in Europe, the Middle East, and Africa)

●

Docking

Keyboard/pointing devices

Touchpad supports 2-way scrolling

Taps enabled as default

Power requirements

180-W non-PFC AC adapter with localized cable plug support (multiwire plug with ground

Security

Fingerprint reader with VeriSoft software support

Operating system Preinstalled:

Windows Vista® Ultimate (64-bit)

Windows Vista Premium (32-bit)

Serviceability End-user replaceable parts:

AC adapter

Battery (system)

Hard drives (2)

Expansion port 3 supports the HP xb3000 Notebook Expansion Base and HP Notebook QuickDock (does not support power via dock)

14.39-inch full-size keyboard with separate numeric keypad

9-cell 2.55-Ah, 83-Wh Li-ion battery

pin, supports 2-pin DC connector)

Security cable slot

Memory module

Optical drive

WLAN module

External component identification

Top components

Display and top components

Item Component Description

(1)

(2)

(3)

(4)

6Chapter 2 External component identification

Speakers (4) Produce sound.

Internal microphones (2) (select models only) Record sound.

HP Webcam light On: The integrated camera is in use.

HP Webcam Records video and captures still photographs.

NOTE: If there is a microphone icon next to each

microphone opening, the computer has internal microphones.

Item Component Description

(5)

(6)

HP Webcam rotator Tilts the camera vertically.

Internal display switch Turns off the display if the display is closed while the computer

Top-left buttons and lights

is on.

Item Component Description

(1)

(2)

(3)

Power button* ● When the computer is off, press the button to turn on the

Power light

Media button

computer.

When the computer is on, press the button to initiate

●

Sleep.

When the computer is in the Sleep state, press the button

●

briefly to exit Sleep.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Maintenance > Power Options.

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

Opens the QuickPlay program (for models with

●

QuickPlay preinstalled).

Opens the DVDPlay program (for models with DVDPlay

●

preinstalled).

Top components 7

Item Component Description

NOTE: If the computer has been set up to require a logon

password, you may be asked to log on to Windows. QuickPlay or DVDPlay opens after you log on. Refer to the QuickPlay or DVDPlay software Help for more information.

(4)

(5)

(6)

(7)

(8)

(9)

(10)

(11)

(12)

DVD button Opens the DVD playback feature of the QuickPlay program.

NOTE: If the computer has been set up to require a logon

password, you may be asked to log on to Windows. QuickPlay opens after you log on. Refer to the QuickPlay software Help for more information.

TV play button Opens the TV module within the QuickPlay program.

Previous/rewind button

Stop button Stops playback.

Play/pause button Plays or pauses media.

Next/fast forward button

Theater mode button Dims the lights on the computer.

Remote control button Ejects the remote control.

Caps lock light On: Caps lock is on.

Plays the previous track or chapter when the button is

●

pressed once.

Rewinds media when the button is pressed

●

simultaneously with the fn key.

Plays the next track or chapter when the button is

●

pressed once.

Fast forwards media when the button is pressed

●

simultaneously with the fn key.

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

8Chapter 2 External component identification

Top-right buttons, lights, and fingerprint reader

Item Component Function

(1)

(2)

(3)

(4)

(5)

(6)

(7)

(8)

Fingerprint reader Allows a fingerprint logon to Windows, instead of a

password logon.

Wireless button Turns the wireless feature on or off, but does not create a

wireless connection.

NOTE: To establish a wireless connection, a wireless

network must already be set up.

Wireless light

Volume mute button Mutes and restores speaker sound.

Volume mute light

Volume down light Blinking: The volume scroll zone is being used to decrease

Volume scroll zone Adjusts speaker volume. Slide your finger to the left to

Volume up light Blinking: The volume scroll zone is being used to increase

Blue: All integrated wireless devices, such as WLAN

●

devices and/or Bluetooth® devices, are turned on.

Amber: All integrated wireless devices are turned off.

●

Blue: Computer sound is turned on.

●

Amber: Computer sound is turned off.

●

speaker volume.

decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume.

speaker volume.

(9)

(10)

(11)

(12)

(13)

Treble or bass volume down light (select models only) Blinking: The volume scroll zone is being used to decrease

treble or bass volume.

Treble or bass volume scroll zone (select models only) Adjusts treble or bass volume. Slide your finger to the left to

decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume.

Treble or bass volume up light (select models only) Blinking: The volume scroll zone is being used to increase

treble or bass volume.

Optical drive button Releases the media tray.

Optical drive light Blinking: The optical drive is being accessed.

Top components 9

Item Component Function

(14)

(15)

(16)

(17)

TouchPad

Treble light (select models only) On: The treble volume function is on.

Bass light (select models only) On: The bass volume function is on.

Treble/bass button (select models only) Alternates between treble and bass volume controls.

Num lock light On: Num lock is on or the embedded numeric keypad is

enabled.

Item Component Function

(1)

(2)

(3)

(4)

(5)

(6)

*This table describes factory settings. View or change pointing device preferences by selecting Start > Control Panel > Hardware and Sound > Mouse.

TouchPad light

TouchPad* Moves the pointer and selects or activates items on the screen.

Left TouchPad button* Functions like the left button on an external mouse.

TouchPad on/off button Enables/disables the TouchPad.

TouchPad scroll zone* Scrolls up or down.

Right TouchPad button* Functions like the right button on an external mouse.

Blue: TouchPad is enabled.

●

Amber: TouchPad is disabled.

●

10 Chapter 2 External component identification

Keys

Item Component Description

(1)

(2)

(3)

(4)

(5)

(6)

esc key Displays system information when pressed in combination

with the fn key.

Function keys Execute frequently used system functions when pressed in

combination with the fn key.

Integrated numeric keypad keys Can be used like the keys on an external numeric keypad.

fn key Executes frequently used system functions when pressed in

combination with a function key or the fn key.

Windows logo key Displays the Windows Start menu.

Windows applications key Displays a shortcut menu for items beneath the pointer.

Keys 11

Front components

Item Component Function

(1)

(2)

(3)

(4)

(5)

(6)

Power light

Battery light

Drive light Blinking: The hard drive or optical drive is being accessed.

Consumer infrared lens Receives a signal from a remote control device, such as the

Audio-in (microphone) jack Connects an optional computer headset microphone, stereo

Audio-out (headphone) jacks (2) Produce sound when connected to optional powered stereo

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

On: A battery is charging.

●

Blinking: A battery that is the only available power

●

source has reached a low battery level or a critical battery level.

Off: If the computer is plugged into an external power

●

source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

HP Remote Control.

array microphone, or monaural microphone.

speakers, headphones, ear buds, a headset, or television audio.

12 Chapter 2 External component identification

Rear components

Rear left-side components

Item Component Description

(1)

(2)

(3)

(4)

(5)

Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Infrared (IR) emitter jack Connects the computer to your cable or satellite set-top box.

TV audio line-in jack Connects a cable or satellite set-top box to the TV tuner for

high-quality audio.

S-Video-in jack Connects a cable or satellite set-top box to the TV tuner for

high-quality video.

RF coaxial cable jack Connects a coaxial cable or TV antenna.

NOTE: The computer is shipped with an RF coaxial cable

adapter. Depending on your computer model, the adapter may be required for proper setup.

Rear components 13

Rear right-side components

Item Component Description

(1)

(2)

(3)

(4)

(5)

(6)

Left- and right-side analog channel output jack Connects optional audio speakers for left- and right-side

audio output.

Rear left- and right-side analog channel output jack Connects optional audio speakers for rear left- and right-side

audio output.

Center channel and subwoofer analog channel output jack

Front left- and right-side analog channel output jack Connects optional audio speakers for front left- and right-side

Vent Enables airflow to cool internal components.

Power connector Connects an AC adapter.

Connects an optional audio speaker for center channel and subwoofer audio output.

audio output.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

14 Chapter 2 External component identification

Right-side components

Item Component Function

(1)

(2)

(3)

(4)

USB ports (2) Connect optional USB devices.

Optical drive Reads optical discs, and, on select models, also writes to

optical discs.

Optical drive light Blinking: The optical drive is being accessed.

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

Right-side components 15

Left-side components

Item Component Function

(1)

(2)

(3)

(4)

(5)

(6)

(7)

(8)

(9)

USB ports (2) Connect optional USB devices.

RJ-45 (network) jack Connects a network cable.

Expansion port 3 Connects the computer to an optional docking device or

expansion product.

NOTE: The computer has only one expansion port. The

term expansion port 3 describes the type of expansion port.

External monitor port Connects an external VGA monitor or projector.

HDMI port (select models only) Connects an optional video or audio device, such as a high-

definition television, or any compatible digital or audio device.

eSATA port Connects high-performance eSATA components, such as an

1394 port Connects an optional IEEE 1394 or 1394a device, such as

Digital Media Slot light On: A digital card is being accessed.

Digital Media Slot (select models only) Supports the following optional digital card formats:

eSATA external hard drive.

a camcorder.

Memory Stick (MS)

●

Memory Stick Pro (MSP)

●

MultiMediaCard (MMC)

●

(10)

ExpressCard slot Supports optional ExpressCard cards.

16 Chapter 2 External component identification

Secure Digital Input/Output (SD I/O)

●

Secure Digital (SD) Memory Card

●

xD-Picture Card (XD)

●

● xD-Picture Card (XD) Type H

xD-Picture Card (XD) Type M

●

Bottom components

Item Component Function

(1)

(2)

(3)

(4)

(5)

(6)

(7)

(8)

Hard drive bay Holds the hard drives.

NOTE: Depending on the computer model, the computer

may have 1 or 2 hard drives.

Vents (5) Enable airflow to cool internal components.

NOTE: The computer fans start up automatically to cool

internal components and prevent overheating. It is normal for the internal fans to cycle on and off during routine operation.

TV tuner module compartment Contains the TV tuner slot.

Battery release latch Releases the battery from the battery bay.

Subwoofer Contains the subwoofer speaker.

Battery bay Holds the battery.

Memory module compartment Contains the memory module slots.

Mini Card compartment (select models only) Holds a WLAN device.

NOTE: To prevent an unresponsive system and the

display of a warning message, replace with only a Mini Card device authorized for use in the computer by the governmental agency that regulates wireless devices in your country. If you replace the device and then receive a warning message, remove the device to restore computer functionality. Then contact technical support by selecting Start > Help and Support > Contact support.

Bottom components 17

Illustrated parts catalog

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located on the bottom of the computer.

18 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 19

Item Description Spare part number

(1) Display assemblies (include wireless antenna transceivers and cables, camera module and cable, speakers, and

microphones and cables)

20.1-inch, WUXGA, TFT 452300-001

(2)

(3) Keyboards (include keyboard cable)

For use in France 448159-051

For use in French Canada 448159-121

For use in Germany 448159-041

For use in Italy 448159-061

For use in Latin America 448159-161

For use in the Netherlands and Europe 448159-B31

For use in South Korea 448159-AD1

For use in Spain 448159-071

For use in the United Kingdom 448159-031

For use in the United States 448159-001

20.1-inch, WSXGA, TFT with BrightView 452299-001

NOTE: See Display assembly components on page 23 for more information on display assembly spare part

numbers.

Rear cover

For use in Denmark, Finland, Norway, and Sweden 448159-DH1

448161-001

(4) Top cover (includes TouchPad board cable and TouchPad button cable, and LED boards

(5) Audio/infrared board (includes cable)

(6) TouchPad on/off board (includes cable)

(7) Fingerprint reader board (includes cable)

(8) Rear USB board (includes cable)

(9a) ExpressCard slot bezel

(9b) WLAN module compartment cover

(9c) Hard drive bay cover

(9d) TV tuner module compartment cover

(9e) Memory module compartment cover

(10)

(11) Audio connector board (includes cable)

(12) Video connector board (includes cable)

(13) System board (includes power connector cable, ExpressCard assembly, and

and cables)

Plastics Kit

Power connector LED board (includes cable)

replacement thermal material)

448174-001

452316-001

448167-001

448166-001

452315-001

448171-001

452318-001

452317-001

452321-001

448145-001

20 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(14) RTC battery

(15) Front USB board (includes cable)

(16) Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable.

The Bluetooth module cable is available in the Cable Kit, spare part number 448169-001.

(17) Video board fan

(18) Video board heat sink (includes replacement thermal material)

(19) nVidia video board (includes replacement thermal material)

(20) Processors

X7800 2.6-GHz processor 455738-001 and

T7500 2.2-GHz processor 448147-001

T7300 2.0-GHz processor 448146-001

Intel Core 2 Extreme processors (4-MB L2 cache, 800-MHz FSB, 44-W):

X7900 2.8-GHz processor 453908-001

Intel Core 2 Duo processors (4-MB L2 cache, 800-MHz FSB, 35-W):

T7700 2.4-GHz processor 448148-001

452319-001

452314-001

398393-002

448163-001

448176-001

454311-001

452327-001

T7100 1.8-GHz processor 448149-001

(21) Processor heat sink (includes replacement thermal material)

(22) Processor fan

(23) Subwoofer (includes rubber isolators)

(24) Base enclosure (includes microphone and speaker extension cables and rubber feet)

(25) Hinge cover

(26) WLAN modules

Rubber Feet Kit (includes 11 computer feet in 4 sizes, and rubber screw covers)

Intel 802.11a/b/g/n WLAN modules:

For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda,

●

Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam

For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus,

●

the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan

448175-001

448162-001

448164-001

448173-001

452320-001

452311-001

441086-001

441086-002

For use in Australia, New Zealand, Pakistan, the People's Republic of China, and

●

South Korea

441086-003

Computer major components 21

Item Description Spare part number

(27) Hard drives (include hard drive bracket)

250-GB, 5400-rpm 454605-001

200-GB, 4200-rpm 448155-001

160-GB, 5400-rpm 448154-001

120-GB, 7200-rpm 445152-001

120-GB, 5400-rpm 448153-001

Intel 802.11a/b/g WLAN modules:

For use in Antigua & Barbuda, Argentina, Australia, the Bahamas, Barbados, Brunei,

●

Canada, Chile, the Dominican Republic, Guam, Guatemala, Hong Kong, India, Indonesia, Malaysia, Mexico, New Zealand, Panama, Paraguay, Saudi Arabia, Taiwan, the United States, and Vietnam

For use in Aruba, Austria, Azerbaijan, Bahrain, Belgium, Bermuda, Brazil, Bulgaria,

●

the Cayman Islands, Colombia, Croatia, Cyprus, the Czech Republic, Denmark, Egypt, El Salvador, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Italy, Jordan, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, the United Kingdom, and Uzbekistan

For use in Ecuador, Haiti, Honduras, Pakistan, Peru, the People's Republic of China,

●

Qatar, South Korea, Uruguay, and Venezuela

452063-001

452063-002

452063-003

100-GB, 7200-rpm 452313-001

(28) TV tuner modules

For use only in North America 448168-001

(29) Memory modules (PC2-5300, 667-MHz, DDR2)

1024-MB 448150-001

512-MB 452312-001

(30) 9-cell, 2.55-Ah, 83-Wh battery

(31) Optical drives (include bezel and bracket)

HD-DVD Drive 448156-001

For use only in Europe, the Middle East, and Africa 448168-002

2048-MB 448151-001

448158-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 448157-001

Cable Kit (not illustrated)

448169-001

22 Chapter 3 Illustrated parts catalog

Display assembly components

Item Description Spare part number

(1) Display bezel

(2) Camera module (includes camera module brackets)

(3) Display Bracket Kit (includes left, top, and right brackets)

(4) Display panels

20.1-inch, WUXGA, TFT 452302-001

(5) Speaker Kit (includes left and right speakers)

(6) Display inverter

(7) Display hinge/enclosure (includes display panel cable and wireless antenna

20.1-inch, WSXGA+, TFT, BrightView 452301-001

cables)

452307-001

452304-001

452303-001

452310-001

452308-001

452306-001

Display assembly components 23

Item Description Spare part number

Display Rubber Pad Kit (not illustrated)

Display Screw Kit (not illustrated)

Plastics Kit

454595-001

452309-001

Item Description Spare part number

(1)

(2)

(3)

(4)

(5)

Plastics Kit

WLAN module compartment cover (includes 1 captive screw, secured by a C-clip)

ExpressCard slot bezel

TV tuner module compartment cover (includes 1 captive screw, secured by a C-clip)

Memory module compartment cover (includes 2 captive screws, secured by C-clips)

Hard drive bay cover (includes 2 captive screws, secured by C-clips)

24 Chapter 3 Illustrated parts catalog

448171-001

Mass storage devices

Item Description Spare part number

(1) Optical drives (include bezel and bracket)

HD-DVD Drive 448156-001

(2) Hard drives (include hard drive bracket)

200-GB, 4200-rpm 448155-001

160-GB, 5400-rpm 448154-001

120-GB, 7200-rpm 448152-001

120-GB, 5400-rpm 448153-001

100-GB, 7200-rpm 452313-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 448157-001

250-GB, 5400-rpm 454605-001

Mass storage devices 25

Miscellaneous parts

Description Spare part number

180-W PFC AC adapter

ATSC/NTSC TV tuner antenna

ATSC/NTSC/PAL TV tuner

Bluetooth headset

Composite video cable

DVB-T tuner

DVB-T antenna adapter

ExpressCard Kit (includes software CD)

Infrared emitter with cable

Optical wired mouse

Remote controls

For use in Europe, the Middle East, and Africa

For use in North America 448165-001

RF input adapter cable (without ferrite)

USB digital drive

Wired headset

448160-001

439131-001

439130-001

443783-001

407939-001

412175-001

412176-001

445170-001

439129-001

436238-001

448165-002

407940-001

364727-002

371693-001 and 371693-003

Wireless laser mouse (includes cable adapter)

Power cords:

Australia and New Zealand 436848-011

Belgium, Europe, Finland, France, Germany, Greece, the Netherlands, Norway, Portugal, Spain, and Sweden

Canada, French Canada, Latin America, Thailand, and the United States 436848-001

Denmark 436848-081

India 436848-D61

Italy 436848-061

South Korea 436848-AD1

The United Kingdom and Hong Kong 436848-031

Screw Kit

Phillips PM3.0×12.0 screw

●

Phillips PM3.0×8.0 screw

●

Phillips PM3.0×4.0 screw

●

Phillips PM2.5×13.0 captive screw

●

430958-001

436848-021

448172-001

26 Chapter 3 Illustrated parts catalog

Description Spare part number

● Phillips PM2.5×12.0 captive screw

Phillips PM2.5×11.0 screw

●

Phillips PM2.5×8.0 captive screw

●

Phillips PM2.5×8.0 screw

●

Phillips PM2.5×5.0 screw

●

Phillips PM2.5×4.0 screw

●

Phillips PM2.5×3.0 broad-head screw

●

Black Phillips PM2.0×5.0 captive screw

●

Silver Phillips PM2.0×5.0 captive screw

●

Black Phillips PM2.0×4.0 screw

●

Silver Phillips PM2.0×4.0 screw

●

Phillips PM2.0×3.0 screw

●

Slotted SM1.5×9.0 shoulder screw

●

Sequential part number listing

Spare part number

371693-001 Wired headset with volume control

371693-003 Wired headset with volume control (glossy black)

398393-002 Bluetooth module

413706-001 Thermal Material Kit

436848-001 2-wire power cord for use in the United States

436848-011 2-wire power cord for use in Australia

436848-021 2-wire power cord for use in Europe

436848-031 2-wire power cord for use in the United Kingdom

436848-061 2-wire power cord for use in Italy

436848-081 2-wire power cord for use in Denmark

436848-AD1 2-wire power cord for use in South Korea

436848-D61 2-wire power cord for use in India

Description

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth module

cable is available in the Cable Kit, spare part number 448169-001.

441086-001 Intel 802.11a/b/g/n WLAN module for use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados,

Bermuda, Brunei, Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam

Sequential part number listing 27

Spare part number

441086-002 Intel 802.11a/b/g/n WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia,

441086-003 Intel 802.11a/b/g/n WLAN module for use in Australia, New Zealand, Pakistan, the People's Republic of

443783-001 Bluetooth headset

448145-001 System board (includes power connector cable, ExpressCard assembly, and replacement thermal material)

448146-001 Intel Core 2 Duo T7300 2.0-GHz processor (includes replacement thermal material)

448147-001 Intel Core 2 Duo T7500 2.2-GHz processor (includes replacement thermal material)

448148-001 Intel Core 2 Duo T7700 2.4-GHz processor (includes replacement thermal material)

448149-001 Intel Core 2 Duo T7100 1.8-GHz processor (includes replacement thermal material)

448150-001 1024-MB memory module (PC2-5300, 667-MHz, DDR2)

448151-001 2048-MB memory module (PC2-5300, 667-MHz, DDR2)

448152-001 120-GB, 7200-rpm hard drive (includes hard drive bracket)

Description

Cyprus, the Czech Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan

China, and South Korea

448153-001 120-GB, 5400-rpm hard drive (includes hard drive bracket)

448154-001 160-GB, 5400-rpm hard drive (includes hard drive bracket)

448155-001 200-GB, 4200-rpm hard drive (includes hard drive bracket)

448156-001 HD-DVD Drive (includes bezel and bracket)

448157-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe (includes bezel and bracket)

448158-001 Battery, 9-cell, 2.55-Ah, 83-Wh

448159-001 Keyboard for use in the United States

448159-031 Keyboard for use in the United Kingdom

448159-041 Keyboard for use in France

448159-051 Keyboard for use in Germany

448159-061 Keyboard for use in Italy

448159-071 Keyboard for use in Spain

448159-121 Keyboard for use in French Canada

448159-161 Keyboard for use in Latin America

448159-AD1 Keyboard for use in South Korea

448159-B31 Keyboard for use in the Netherlands and Europe

448159-DH1 Keyboard for use in Denmark, Finland, Norway, and Sweden

448160-001 180-W AC adapter

448161-001 Rear cover

28 Chapter 3 Illustrated parts catalog

Spare part number

448162-001 Processor fan

448163-001 Video board fan

448164-001 Subwoofer (includes rubber isolators)

448165-001 Remote control for use in North America

448165-002 Remote control for use in Europe, the Middle East, and Africa

448166-001 Fingerprint reader board (includes cable)

448167-001 TouchPad on/off board (includes cable)

448168-001 TV tuner module for use in North America

448168-002 TV tuner module for use in Europe, the Middle East, and Africa

448169-001 Cable Kit

448171-001 Plastics Kit (see Plastics Kit on page 24 for more Plastics Kit information)

448172-001 Screw Kit

448173-001 Base enclosure (includes microphone and speaker extension cables and rubber feet)

448174-001 Top cover (includes TouchPad board cable and TouchPad button cable, and LED boards and cables)

448175-001 Processor heat sink (includes replacement thermal material)

Description

448176-001 Video board heat sink (includes replacement thermal material)

452063-001 Intel 802.11a/b/g WLAN module for use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados,

452063-002 Intel 802.11a/b/g WLAN module for use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia,

452063-003 Intel 802.11a/b/g WLAN module for use in Australia, New Zealand, Pakistan, the People's Republic of China,

452299-001 20.1-inch, WSXGA BrightView display assembly (includes camera module and cable, microphones, speakers,

452300-001 20.1-inch, WUXGA BrightView display assembly (includes camera module and cable, microphones, speakers,

452301-001 20.1-inch, WSXGA BrightView display panel

452302-001 20.1-inch, WUXGA BrightView display panel

452303-001 Display Bracket Kit

452304-001 Camera module and camera module bracket

and South Korea

and WLAN antennae)

452306-001 Display hinge/enclosure (includes display cables)

452307-001 Display bezel (includes logos)

452308-001 Display inverter

Sequential part number listing 29

Spare part number

452309-001 Display Screw Kit

452310-001 Speaker Kit (includes left and right speakers)

452311-001 Hinge cover

452312-001 512-MB memory module (PC2-5300, 667-MHz, DDR2)

452313-001 100-GB, 7200-rpm hard drive (includes hard drive bracket)

452314-001 Front USB board (includes cable)

452315-001 Rear USB board (includes cable)

452316-001 Audio/infrared board (includes cable)

452317-001 Audio connector board (includes cable)

452318-001 Power connector LED board (includes cable)

452319-001 RTC battery

452320-001 Rubber Feet Kit (includes 11 computer feet in 4 sizes, and rubber screw covers)

452321-001 Video connector board (includes cable)

452322-001 nVidia video board (includes replacement thermal material)

452327-001 Intel Core 2 Extreme X7800 2.6-GHz processor (includes replacement thermal material)

Description

453908-001 Intel Core 2 Extreme X7900 2.8-GHz processor (includes replacement thermal material)

454311-001 nVidia video board (includes replacement thermal material)

454595-001 Display Rubber Pad Kit

454605-001 250-GB, 5400-rpm hard drive (includes hard drive bracket)

455738-001 Intel Core 2 Extreme X7800 2.6-GHz processor (includes replacement thermal material)

30 Chapter 3 Illustrated parts catalog

Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Flat-bladed screwdriver

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the computer, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

Using excessive force during disassembly and reassembly can damage plastic parts. Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Preliminary replacement requirements 31

Cables and connectors

CAUTION: When servicing the computer, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the computer.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

computer, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and be sure that the optical drive tray is closed.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

32 Chapter 4 Removal and replacement procedures

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the computer when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you area ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements 33

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that mechanized

●

equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools

●

and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe

●

materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

●

Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle these

●

items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

●

34 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps

●

with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps) can

●

be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

●

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements 35

Unknown user password

If the computer you are servicing has an unknown user password, follow these steps to clear the password.

NOTE: These steps also clear CMOS.

Before disassembling the computer, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the RTC battery (see

Wait approximately 5 minutes.

Replace the RTC battery and reassemble the computer.

Connect AC power to the computer. Do not reinsert any batteries at this time.

Turn on the computer.

All passwords and all CMOS settings have been cleared.

Battery on page 38).

RTC battery on page 81).

36 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 154 screws, in 18 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Serial number

Report the computer serial number to HP when requesting information or ordering spare parts. The serial number is located on the bottom of the computer.

Component replacement procedures 37

Battery

Description Spare part number

9-cell, 2.55-Ah, 83-Wh battery 448158-001

Before disassembling the computer, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery:

Turn the computer upside down on a flat surface.

2. Slide the battery release latch (1) to release the battery.

3. Pivot the battery (2) upward and remove it from the computer (3).

To insert the battery, insert the rear edge of the battery into the battery bay and pivot the front edge of the battery downward until it is seated. The battery release latch automatically locks the battery into place.

38 Chapter 4 Removal and replacement procedures

Computer feet

Description Spare part number

Rubber Feet Kit (includes 11 computer feet in 4 sizes) 452320-001

The computer feet are adhesive-backed rubber pads. The feet attach to the base enclosure in the locations illustrated below.

Component replacement procedures 39

Display assembly internal components

NOTE: If it has been determined that the display bezel, camera module, display inverter, display panel,

or speakers are the components that must be replaced to complete the computer repair, the display assembly does not have to be completely removed from the computer. Replacement of these components can be completed by removing only the display bezel. Follow the procedures in this section to replace the display bezel, camera module, display inverter, display panel, or speakers. For information on replacing the entire display assembly, see

Before removing the display bezel, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Display assembly on page 64.

Remove the battery (see

Remove the display bezel:

Turn the computer display-side up, with the rear panel toward you.

Open the computer as far as possible.

3. Remove the two rubber screw covers from the back of the display assembly (1). All rubber screw

covers and logo labels removed in this section are included in the Display Rubber Pad Kit, spare part number 454595-001.

4. Remove the two Phillips 2.5×5.0 screws (2) that secure the display bezel to the display enclosure.

Battery on page 38).

Position the computer with the front toward you.

40 Chapter 4 Removal and replacement procedures

Remove the following screw covers and logo labels:

(1) Two rubber screw covers on the display bezel top edge corners

(2) Two rubber screw covers on the display bezel top edge

(3) Four rubber screw covers on the display bezel left and right sides

(4) Speaker logo label on the display bezel lower left edge

(5) Computer model logo label on the display bezel lower right edge

Remove the ten Phillips PM2.5×5.0 screws that secure the display bezel to the display assembly.

8. Flex the inside edges of the left and right sides (1) and the top and bottom edges (2) of the display

bezel until the bezel disengages from the display enclosure.

Component replacement procedures 41

9. Remove the display bezel (3). The display bezel is available using spare part number

452307-001.

10. If it is necessary to replace the camera module, remove the two Phillips PM2.5×5.0 screws (1) that

secure the camera module to the display enclosure.

11. Release the camera module (2) from the display enclosure as far as the camera module cable allows.

12. Disconnect the camera module cable (3) from the camera module.

Remove the camera module. The camera module is available using spare part number

13.

452304-001.

14. If it is necessary to replace the display inverter, remove the display inverter (1) from the display

enclosure as far as the two display inverter cables and the backlight cable allow.

42 Chapter 4 Removal and replacement procedures

15. Disconnect the two display panel cables (2) and the backlight cable (3) from the display inverter.

Remove the display inverter. The display inverter is available using spare part number

16.

452308-001.

If it is necessary to rep lace the display panel, remove the eight Phillips PM2.5×5.0 screws that secure

17.

the display panel to the display enclosure.

18. Tilt the top edge of the display panel (1) forward until the display panel cable connector is accessible.

Component replacement procedures 43

19. Squeeze the tabs on the display panel cable connector (2) together and disconnect the cable (3)

from the display panel.

Remove the display panel. The display panel is available using spare part numbers 452301-001

20.

(20.1-inch, WSXGA+BrightView) and 452302-001 (20.1-inch, WUXGA).

21. If it is necessary to replace the speakers, disconnect the speaker cable connectors (1) from the

speaker extension cable connectors.

22. Remove the two Phillips PM2.5×5.0 screws (2) that secure each speaker to the display enclosure.

23. Remove the speakers (3). The speakers are available using spare part number 452310-001

Reverse this procedure to install the display bezel, camera module, display inverter, display panel, and speakers.

44 Chapter 4 Removal and replacement procedures

Hard drive

NOTE: All hard drive spare part kits include a hard drive bracket.

Description Spare part number

250-GB, 5400-rpm 454605-001

200-GB, 4200-rpm 448155-001

160-GB, 5400-rpm 448154-001

120-GB, 7200-rpm 448152-001

120-GB, 5400-rpm 448153-001

100-GB, 7200-rpm 452313-001

Before removing the hard drive, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Battery on page 38).

Remove the hard drive:

1. Loosen the six black Phillips PM2.0×5.0 captive screws (1) that secure the hard drive bay cover to

the computer.

2. Lift the rear edge of the hard drive bay cover (2), swing it forward, and remove the cover. The hard

drive bay cover is included in the Plastics Kit, spare part number 448171-001.

3. Loosen the Phillips PM2.5×12.0 screw (1) that secures each hard drive to the computer.

4. Disconnect the hard drives (2) from the system board by sliding the hard drives away from the hard

drive connectors.

Component replacement procedures 45

5. Remove the hard drives (3) from the hard drive compartments.

6. If it is necessary to replace the hard drive bracket, remove the four Phillips PM3.0×4.0 screws (1)

that secure the hard drive bracket to the hard drive.

7. Lift the bracket (2) straight up to remove it from the hard drive.

Reverse this procedure to reassemble and install the hard drive.

46 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

Intel 802.11a/b/g/n WLAN modules:

For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei,

●

Canada, the Cayman Islands, Chile, Colombia, Costa Rica, the Dominican Republic, Ecuador, El Salvador, Guam, Guatemala, Haiti, Honduras, Hong Kong, India, Indonesia, Malaysia, Mexico, Panama, Paraguay, Peru, Saudi Arabia, Taiwan, Uruguay, the United States, Venezuela, and Vietnam

For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech

●

Republic, Denmark, Egypt, Estonia, Finland, France, Georgia, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Latvia, Lebanon, Liechtenstein, Lithuania, Luxembourg, Malta, Monaco, the Netherlands, Norway, Oman, the Philippines, Poland, Portugal, Qatar, Romania, Russia, Serbia and Montenegro, Singapore, Slovakia, Slovenia, South Africa, Spain, Sri Lanka, Sweden, Switzerland, Turkey, Ukraine, the United Kingdom, and Uzbekistan

For use in Australia, New Zealand, Pakistan, the People's Republic of China, and South Korea

●

Intel 802.11a/b/g WLAN modules:

For use in Antigua & Barbuda, Argentina, Aruba, the Bahamas, Barbados, Bermuda, Brunei,

●

For use in Austria, Azerbaijan, Bahrain, Belgium, Brazil, Bulgaria, Croatia, Cyprus, the Czech

●

441086-001

441086-002

441086-003

452063-001

452063-002

For use in Australia, New Zealand, Pakistan, the People's Republic of China, and South Korea 452063-003

●

Before removing the WLAN module, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Battery on page 38).

Remove the WLAN module:

Position the computer with the front toward you.

2. Loosen the Phillips PM2.0×5.0 screw (1) that secures the WLAN module compartment cover to the

computer.

Component replacement procedures 47

3. Lift the right side of the WLAN module compartment cover (2), swing the cover up and to the left,

and remove the cover. The WLAN module compartment cover is included in the Plastics Kit, spare part number 448171-001.

4. Disconnect the WLAN antenna cables (1) from the WLAN module.

NOTE: The main WLAN antenna cable (labeled with the number 1 or with a black band) is

connected to the WLAN module “Main” terminal. The white WLAN antenna cable (labeled with the number 2 or with a white band) is connected to the WLAN module “Aux” terminal. Computer models equipped with an 802.11a/b/g/n WLAN module will have an additional wireless antenna cable (2) (labeled with the number 3 or with a yellow band). Disconnect this cable.

5. Remove the two Phillips PM2.5×5.0 screws (3) that secure the WLAN module to the system board.

(The edge of the module opposite the slot rises away from the computer.)

6. Remove the WLAN module (4) by pulling it away from the slot at an angle.

NOTE: WLAN modules are designed with a notch (5) to prevent incorrect installation into the

WLAN module slot.

Reverse this procedure to install a WLAN module.

48 Chapter 4 Removal and replacement procedures

TV tuner module

Description Spare part number

For use only in Europe, the Middle East, and Africa 448168-002

For use only in North America 448168-001

Before removing the TV tuner module, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Battery on page 38).

Remove the TV tuner module:

Position the computer with the front toward you.

2. Loosen the two black Phillips PM2.0×5.0 captive screws (1) that secure the TV tuner module

compartment cover to the computer.

3. Lift the left side of the TV tuner module compartment cover (2), swing the cover up and to the right,

and remove the cover. The TV tuner module compartment cover is included in the Plastics Kit, spare part number 448171-001.

4. Disconnect the TV tuner cable (1) from the TV tuner module.

5. Remove the two Phillips PM2.5×5.0 screws (2) that secure the TV tuner module to the system board.

(The edge of the module opposite the slot rises away from the computer.)

Component replacement procedures 49

6. Remove the TV tuner module (3) by pulling it away from the slot at an angle.

NOTE: The TV tuner module is designed with a notch (4) to prevent incorrect installation into the

TV tuner module slot.

Reverse this procedure to install the TV tuner module.

Memory module

Description Spare part number

2048-MB (667-MHz, PC2-5300, 1-DIMM) 448151-001

1024-MB (667-MHz, PC2-5300, 1-DIMM) 448150-001

512-MB (667-MHz, PC2-5300, 1-DIMM) 452312-001

Before removing the memory module, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Battery on page 38).

Remove the memory module:

Position the computer with the front toward you.

2. Loosen the two black Phillips PM2.0×5.0 captive screws (1) that secure the memory module

compartment cover to the computer.

50 Chapter 4 Removal and replacement procedures

3. Lift the rear edge of the cover (2), swing it forward, and remove the cover. The memory module

compartment cover is included in the Plastics Kit, spare part number 448171-001.

4. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module.

(The edge of the module opposite the slot rises away from the computer.)

5. Remove the module (2) by pulling it away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect installation into the

memory module slot.

Reverse this procedure to install a memory module.

Component replacement procedures 51

Optical drive

NOTE: All optical drive spare part kits include an optical drive bezel and bracket.

Description Spare part number

HD-DVD 448156-001

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive with LightScribe 448157-001

Before removing the optical drive, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Battery on page 38).

Remove the optical drive:

Position the computer with right side toward you.

2. Remove the Phillips PM2.5×8.0 screw (1) that secures the optical drive to the computer.

3. Insert a flat-bladed screwdriver or similar tool into the optical drive tab access (2) and press the tab

to the left to release the optical drive from the computer.

4. Remove the optical drive (3).

If it is necessary to replace the optical drive bracket, position the optical drive with the optical drive

bracket toward you.

6. Remove the two Phillips PM2.0×3.0 screws (1) that secure the optical drive bracket to the optical

drive.

52 Chapter 4 Removal and replacement procedures

7. Remove the optical drive bracket (2).

Reverse the above procedure to reassemble and install the optical drive.

Component replacement procedures 53

Keyboard

Description

For use in: Spare part number For use in: Spare part number

Denmark, Finland, Norway, and Sweden

France 448159-051 South Korea 448159-AD1

French Canada 448159-121 Spain 448159-071

Germany 448159-041 The United Kingdom 448159-031

The Netherlands and Europe 448159-B31 The United States 448159-001

Italy 448159-061

448159-DH1 Latin America 448159-161

Before removing the keyboard, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the hard drives (see

Battery on page 38).

Hard drive on page 45).

Remove the keyboard:

Position the computer with the front toward you.

2. Remove the three Phillips PM2.5×8.0 screws (1) and the four Phillips PM2.5×5.0 screws (2) that

secure the keyboard to the computer.

Turn the computer display-side up, with the front toward you.

54 Chapter 4 Removal and replacement procedures

Open the computer as far as possible.

5. Lift the front edge of the keyboard (1) until it rests at an angle.

6. Slide the keyboard (2) forward until the tabs on the rear edge of the keyboard disengage from the

slots in the top cover.

7. Rotate the rear edge of the keyboard (3) forward until it rests upside down on the palm rest.

8. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached and

disconnect the keyboard cable (2).

Remove the keyboard.

Reverse this procedure to install the keyboard.

Component replacement procedures 55

Hinge cover

Description Spare part number

Hinge cover 452311-001

Before removing the hinge cover, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Battery on page 38).

Remove the hinge cover:

Position the computer with the rear panel toward you.

2. Remove the four gray rubber screw covers (1) and (2) from the hinge cover. The screw covers come

in two different sizes and are available in the Rubber Feet Kit, spare part number 452320-001.

3. Remove the four Phillips PM3.0×8.0 screws (3) that secure the hinge cover to the computer.

4. Remove the hinge cover (4) by pulling it away from the computer.

Reverse this procedure to install the hinge cover.

56 Chapter 4 Removal and replacement procedures

Rear cover

Description Spare part number

Rear cover 448161-001

Before removing the rear cover, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the hinge cover (see

Battery on page 38).

Hinge cover on page 56).

Remove the rear cover:

Position the computer with the front toward you.

2. Remove the seven Phillips PM2.5×8.0 screws (1) that secure the rear cover to the computer.

3. Remove the Mylar screw cover (2) in the optical drive bay. This screw cover is available in the Rubber

Feet Kit, spare part number 452320-001.

4. Remove the Phillips PM2.5×4.0 screw (3) that secures the rear cover to the computer.

5. Remove the four Phillips PM3.0×12.0 screws (1) that secure the rear cover to the computer.

Component replacement procedures 57

6. Remove the four Phillips PM2.5×4.0 broad-head screws (2) that secure the rear cover to the

computer.

Turn the computer right-side up, with the front toward you.

Open the computer as far as possible.

Remove the rear cover.

Reverse this procedure to install the rear cover.

58 Chapter 4 Removal and replacement procedures

Top cover

Description Spare part number

Top cover (includes TouchPad board cable and TouchPad button cable, and LED boards and cables) 448174-001

Before removing the top cover, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Rear cover (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover on page 57)

Remove the top cover:

Turn the computer upside down, with the front toward you.

2. Remove the two Mylar screw covers (1) in the optical drive bay. These screw covers are available

in the Rubber Feet Kit, spare part number 452320-001.

3. Remove the two Phillips PM2.5×4.0 screws (2) and the ten Phillips PM2.5×8.0 screws (3) that secure

the top cover to the computer.

Component replacement procedures 59

4. Remove the four Phillips PM2.5×5.0 screws (1) and the two Phillips PM2.5×11.0 screws (2) that

secure the top cover to the computer.

Turn the computer right-side up, with the front toward you.

Open the computer as far as possible.

Disconnect the following cables:

(1) Fingerprint reader board cable

(2) LED board cable

(3) TouchPad board cable

(4) TouchPad on/off board cable

8. Remove the two Phillips PM2.5×5.0 screws (1) that secure the top cover to the computer.

60 Chapter 4 Removal and replacement procedures

9. Lift the rear edge of the top cover (2) until the top cover disengages from the computer.

Remove the top cover.

10.

Reverse this procedure to install the top cover.

Fingerprint reader board

Description Spare part number

Fingerprint reader board (includes cable) 448166-001

Before removing the fingerprint reader board, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover (see

Top cover (see

Rear cover on page 57)

Top cover on page 59)

Component replacement procedures 61

Remove the fingerprint reader board:

Turn the top cover upside down, with the front toward you.

2. Remove the two silver Phillips PM2.0×4.0 screws (1) that secure the fingerprint reader board and

bracket to the top cover.

3. Remove the fingerprint reader board bracket (2) and fingerprint reader board (3).

Reverse this procedure to install the fingerprint reader board.

TouchPad on/off board

Description Spare part number

TouchPad on/off board (includes cable) 448167-001

Before removing the TouchPad on/off board, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Hard drive on page 45)

Battery on page 38).

Optical drive on page 52)

Keyboard (see

Hinge cover (see

Keyboard on page 54)

Hinge cover on page 56)

62 Chapter 4 Removal and replacement procedures

Rear cover (see

Rear cover on page 57)

Top cover (see

Top cover on page 59)

Remove the TouchPad on/off board:

Turn the top cover upside down, with the front toward you.

2. Remove the two silver Phillips PM2.0×4.0 screws (1) that secure the TouchPad on/off board to the

top cover.

3. Remove the TouchPad on/off board (2).

Reverse this procedure to install the TouchPad on/off board.

Component replacement procedures 63

Display assembly

Description Spare part number

20.1-inch, WSXGA BrightView display assembly (includes camera module and cable, microphones, speakers, and WLAN antennae)

20.1-inch, WUXGA BrightView display assembly (includes camera module and cable, microphones, speakers, and WLAN antennae)

452299-001

452300-001

Before removing the display assembly, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Disconnect the WLAN module antenna cables from the WLAN module (see

Battery on page 38).

WLAN module

on page 47).

Remove the following components:

Hard drive (see

Optical drive (see

Hard drive on page 45)

Optical drive on page 52)

Keyboard (see

Hinge cover (see

Rear cover (see

Top cover (see

Keyboard on page 54)

Hinge cover on page 56)

Rear cover on page 57)

Top cover on page 59)

Remove the display assembly:

Close the computer and turn it upside down, with the front toward you.

64 Chapter 4 Removal and replacement procedures

Remove the six Phillips PM3.0×8.0 screws that secure the display assembly to the computer.

Turn the computer display-side up, with the front toward you.

Open the computer to an upright position.

Disconnect the following cable connectors:

(1) Display panel cable

(2) Camera module cable

(3) Speaker cable

(4) Microphone cable

NOTE: The speaker cables are black and red and share a single connector. The microphone cables

are gray and white and share a single connector. Be sure that these connectors are correctly reconnected when installing the display assembly.

Component replacement procedures 65

6. Remove the WLAN antenna cables (5) from the opening in the system board.

CAUTION: The display assembly will be unsupported when the following screws are removed. To

prevent damage to the display assembly, support the display assembly before removing the screws.

7. Remove the six Phillips PM3.0×8.0 screws (1) that secure the display assembly to the computer.

8. Remove the display assembly (2).

NOTE: If it is necessary to replace any of the display assembly internal components, see Display assembly internal components on page 40 for display bezel removal information.

Reverse this procedure to install the display assembly.

66 Chapter 4 Removal and replacement procedures

Audio/infrared board

Description Spare part number

Audio/infrared board 452316-001

Before removing the audio/infrared board, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Rear cover (see

Top cover (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover on page 57)

Top cover on page 59)

Remove the audio/infrared board:

1. Disconnect the audio/infrared board cable (1) from the system board.

2. Remove the two Phillips PM2.5×5.0 screws (2) that secure the audio/infrared board to the computer.

3. Remove the audio/infrared board (3) from the base enclosure.

Component replacement procedures 67

Reverse this procedure to install the audio/infrared board.

Bluetooth module

NOTE: The Bluetooth module spare part kit does not include a Bluetooth module cable. The Bluetooth

module cable is available in the Cable Kit, spare part number 448169-001.

Description Spare part number

Bluetooth module 398393-002

Before removing the Bluetooth module, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Rear cover (see

Top cover (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover on page 57)

Top cover on page 59)

Remove the Bluetooth module:

1. Disconnect the Bluetooth module cable (1) from the system board.

2. Remove the two silver Phillips PM2.0×4.0 screws (2) that secure the Bluetooth module to the

computer.

68 Chapter 4 Removal and replacement procedures

3. Remove the Bluetooth module (3) from the base enclosure.

Reverse this procedure to install the Bluetooth module.

Front USB board

Description Spare part number

Front USB board 452314-001

Before removing the front USB board, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Rear cover (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover on page 57)

Top cover (see

Top cover on page 59)

Component replacement procedures 69

Remove the front USB board:

1. Disconnect the front USB board cable (1) from the system board.

2. Remove the two Phillips PM2.5×4.0 screws (2) that secure front USB board the to the computer.

3. Remove the front USB board (3).

Reverse this procedure to install the front USB board.

Power connector LED board

Description Spare part number

Power connector LED board (includes cable) 452318-001

Before removing the power connector LED board, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover (see

Hinge cover on page 56)

70 Chapter 4 Removal and replacement procedures

Rear cover (see

Rear cover on page 57)

Top cover (see

Top cover on page 59)

Remove the power connector LED board:

1. Disconnect the power connector LED board (1) from the system board.

2. Remove the power connector LED board (2).

Reverse this procedure to install the power connector LED board.

Rear USB board

Description Spare part number

Rear USB board (includes cable) 452315-001

Before removing the rear USB board, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover (see

Hinge cover on page 56)

Component replacement procedures 71

Rear cover (see

Rear cover on page 57)

Top cover (see

Top cover on page 59)

Remove the rear USB board:

1. Disconnect the rear USB board cable (1) from the system board.

2. Remove the Phillips PM2.5×4.0 screw (2) that secures rear USB board the to the computer.

3. Remove the rear USB board (3).

Reverse this procedure to install the rear USB board.

Subwoofer

Description Spare part number

Subwoofer (includes rubber isolators) 448164-001

Before removing the subwoofer, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Hard drive on page 45)

Optical drive (see

Battery on page 38).

Optical drive on page 52)

Keyboard (see

Keyboard on page 54)

72 Chapter 4 Removal and replacement procedures

Hinge cover (see

Hinge cover on page 56)

Rear cover (see

Top cover (see

Rear cover on page 57)

Top cover on page 59)

Remove the subwoofer:

1. Disconnect the subwoofer cable (1) from the system board.

2. Remove the three Phillips PM2.5×8.0 screws (2) that secure subwoofer the to the base enclosure.

3. Remove the subwoofer (3).

CAUTION: When installing the subwoofer, do not overtighten the screws. Overtightening the

subwoofer screws can result in damage to the subwoofer grommets (4), which can cause a decrease in the subwoofer performance.

Reverse this procedure to install the subwoofer.

Video connector board

Description Spare part number

Video connector board (includes cable) 452321-001

Before removing the audio connector board, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Component replacement procedures 73

Remove the battery (see

Remove the following components:

Battery on page 38).

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Rear cover (see

Top cover (see

Subwoofer (see

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover on page 57)

Top cover on page 59)

Subwoofer on page 72)

Remove the video connector board:

1. Disconnect the video connector board cable (1) from the system board.

2. Remove the Phillips PM2.5×4.0 screw (2) that secures the video connector board to the base

enclosure.

3. Route the video connector board cable under the processor heat sink pipe (3).

4. Remove the video connector board (4) from the base enclosure.

Reverse this procedure to install the video connector board.

74 Chapter 4 Removal and replacement procedures

Processor fan

Description Spare part number

Processor fan 448162-001

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left and

right sides and rear panel of the computer. The computer uses two electric fans for ventilation. The fans are controlled by a temperature sensor and are designed to turn on automatically when high temperature conditions exist. These conditions are affected by high external temperatures, system power consumption, power management/battery conservation configurations, battery fast charging, and software requirements. Exhaust air is displaced through the ventilation grills located on the computer rear panel.

Before removing the processor fan, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Rear cover (see

Top cover (see

Subwoofer (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover on page 57)

Top cover on page 59)

Subwoofer on page 72)

Remove the processor fan:

1. Disconnect the processor fan cable (1) from the system board.

2. Remove the two Phillips PM2.5×8.0 screws (2) that secure the processor fan to the base enclosure.

Component replacement procedures 75

3. Remove the processor fan (3).

Reverse this procedure to install the processor fan.

System board

Description Spare part number

System board (includes power connector cable, ExpressCard assembly, and replacement thermal material)

448145-001

Before removing the system board, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Rear cover (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover on page 57)

Top cover (see

Subwoofer (see

Processor fan (see

Top cover on page 59)

Subwoofer on page 72)

Processor fan on page 75)

76 Chapter 4 Removal and replacement procedures

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

Memory module (see

●

RTC battery (see

●

WLAN module (see

●

Memory module on page 50)

RTC battery on page 81)

WLAN module on page 47)

Remove the system board:

1. Remove the power connector (1) from the clip built into the base enclosure.

2. Disconnect the rear USB board cable (2) and the power connector LED board cable (3) from the

system board.

Component replacement procedures 77

Disconnect the following cable connectors from the system board:

(1) Speaker cable

(2) Microphone cable

(3) Audio/infrared board cable

(4) Subwoofer cable

(5) Audio connector board cable

Disconnect the following cables from the system board:

(1) Bluetooth module cable

(2) Front USB board cable

(3) Processor fan cable

(4) Composite video connector board cable

5. Remove the two SM1.5×9.0 screws (1) on each side of the expansion port 3 connector.

78 Chapter 4 Removal and replacement procedures

6. Remove the four Phillips PM2.5×4.0 screws (2) that secure the system board to the base enclosure.

7. Loosen the captive Phillips PM2.5×14.0 screw (3) that secures the video heat sink and system board

to the base enclosure.

8. Use the optical drive connector (1) to lift the right side of the system board (2) until it rests at an

angle.

9. Remove the system board (3) by pulling it away from the base enclosure at an angle.

Reverse this procedure to install the system board.

Component replacement procedures 79

Audio connector board

Description Spare part number

Audio connector board (includes cable) 452317-001

Before removing the audio connector board, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Rear cover (see

Top cover (see

Subwoofer (see

System board (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover on page 57)

Top cover on page 59)

Subwoofer on page 72)

System board on page 76)

Remove the audio connector board:

1. Remove the two Phillips PM2.5×5.0 screws (1) that secure the audio connector board to the base

enclosure.

2. Remove the audio connector board cable (2) from the clips built into the base enclosure.

80 Chapter 4 Removal and replacement procedures

3. Remove the audio connector board (3) from the base enclosure.

Reverse this procedure to install the audio connector board.

RTC battery

NOTE: Removing the RTC battery and leaving it uninstalled for 5 or more minutes causes all passwords

and CMOS settings to be cleared.

Description Spare part number

RTC battery 452319-001

Before removing the RTC battery, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover (see

Top cover (see

Rear cover on page 57)

Top cover on page 59)

Component replacement procedures 81

Subwoofer (see

Subwoofer on page 72)

System board (see

System board on page 76)

Remove the RTC battery:

Remove the RTC battery from the socket on the system board.

▲

Reverse this procedure to install the RTC battery.

82 Chapter 4 Removal and replacement procedures

Processor heat sink

Description Spare part number

Processor heat sink (includes replacement thermal material) 448175-001

Before removing the processor heat sink, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Rear cover (see

Top cover (see

Subwoofer (see

System board (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover on page 57)

Top cover on page 59)

Subwoofer on page 72)

System board on page 76)

Remove the processor heat sink:

Turn the system board upside down, with the front toward you.

2. Loosen the three silver Phillips PM2.0×5.0 captive screws (1) that secure the processor heat sink to

the system board.

3. Remove the processor heat sink clip (2) by sliding it to the right.

Component replacement procedures 83

4. Remove the processor heat sink (3).

NOTE: Due to the adhesive quality of the thermal material located between the processor heat sink

and system board components, it may be necessary to move the processor heat sink from side to side to detach it.

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the processor heat

sink (1) and the system board (2) each time the processor heat sink is removed. Thermal material must be installed on all surfaces before the processor heat sink is reinstalled. Replacement thermal material is included with all processor heat sink, system board, and processor spare part kits, and is also available using spare part number 413706-001.

Reverse this procedure to install the processor heat sink.

84 Chapter 4 Removal and replacement procedures

Processor

NOTE: All processor spare part kits include replacement thermal material.

Desription Spare part number

Intel Core 2 Extreme processors (4-MB L2 cache, 800-MHz FSB, 44-W):

X7900 2.8-GHz processor

X7800 2.6-GHz processor 455738-001 and

Intel Core 2 Duo processors (4-MB L2 cache, 800-MHz FSB, 35-W):

T7700 2.4-GHz processor

T7500 2.2-GHz processor 448147-001

T7300 2.0-GHz processor 448146-001

T7100 1.8-GHz processor 448149-001

453908-001

452327-001

448148-001

Before removing the processor, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Battery on page 38).

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Rear cover (see

Top cover (see

Subwoofer (see

System board (see

Processor heat sink (see

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover on page 57)

Top cover on page 59)

Subwoofer on page 72)

System board on page 76)

Processor heat sink on page 83)

Remove the processor:

1. Turn the processor locking screw (1) one-half turn counterclockwise until you hear a click.

Component replacement procedures 85

2. Lift the processor (2) straight up and remove it.

NOTE: The gold triangle (3) on the processor must be aligned with the triangle icon (4) embossed

on the processor slot when you install the processor.

Reverse this procedure to install the processor.

86 Chapter 4 Removal and replacement procedures

Video board heat sink

Description Spare part number

Video board heat sink (includes replacement thermal material) 448176-001

Before removing the video board heat sink, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Rear cover (see

Top cover (see

Subwoofer (see

System board (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover on page 57)

Top cover on page 59)

Subwoofer on page 72)

System board on page 76)

Remove the video board heat sink:

Turn the system board upside down, with the front toward you.

2. Disconnect the video board fan cable (1) from the system board.

3. Loosen the two Phillips PM2.5×9.0 captive screws (2) and the four silver Phillips PM2.0×5.0 captive

screws (3) that secure the video board heat sink to the system board.

Component replacement procedures 87

4. Remove the video board heat sink (4).

NOTE: Due to the adhesive quality of the thermal material located between the video board heat

sink and system board components, it may be necessary to move the video board heat sink from side to side to detach it.

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the video board

components (1) and the video board heat sink (2) each time the video board heat sink is removed. Thermal material must be installed on all surfaces before the video board heat sink is reinstalled. Replacement thermal material is included with all video board heat sink and video board spare part kits, and is also available using spare part number 413706-001.

Reverse this procedure to install the video board heat sink.

88 Chapter 4 Removal and replacement procedures

Video board fan

Description Spare part number

Video board fan 448163-001

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left and

Before removing the video board fan, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Rear cover (see

Top cover (see

Subwoofer (see

System board (see

Video board heat sink (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover on page 57)

Top cover on page 59)

Subwoofer on page 72)

System board on page 76)

Video board heat sink on page 87)

Remove the video board fan:

Turn the video heat sink upside down.

2. Remove the three black Phillips PM2.0×4.0 screws (1) that secure the video board fan to the video

board heat sink.

Component replacement procedures 89

3. Remove the video board fan (2).

Reverse this procedure to install the video board fan.

Video board

Description Spare part number

nVidia video board (includes replacement thermal material) 454311-001

Before removing the video board fan, follow these steps:

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

Disconnect all external devices connected to the computer.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

Remove the battery (see

Remove the following components:

Hard drive (see

Optical drive (see

Keyboard (see

Hinge cover (see

Rear cover (see

Battery on page 38).

Hard drive on page 45)

Optical drive on page 52)

Keyboard on page 54)

Hinge cover on page 56)

Rear cover on page 57)

Top cover (see

Subwoofer (see

Top cover on page 59)

Subwoofer on page 72)

90 Chapter 4 Removal and replacement procedures

System board (see

System board on page 76)

Video board heat sink (see

Video board heat sink on page 87)

Remove the video board:

1. Remove the two Phillips PM2.5×4.0 screws (1) that secure the video board to the system board.

2. Lift the right side of the video board (2) until it rests at an angle.

3. Remove the video board (3) by pulling it away from the video board slot at an angle.

NOTE: Video boards are designed with a notch (4) to prevent incorrect installation into the video

board slot.

Reverse this procedure to install the video board.

Component replacement procedures 91

Computer Setup

Starting Computer Setup

Computer Setup is a ROM-based information and customization utility that can be used even when the Windows operating system is not working or will not load.

NOTE: The fingerprint reader does not work when accessing Computer Setup.

The utility reports information about the computer and provides settings for startup, security, and other preferences.

To start Computer Setup:

Turn on or restart the computer.

Before Windows opens and while "F10 = ROM Based Setup" is displayed in the lower-left corner

of the screen, press f10.

92 Chapter 5 Computer Setup

HP pavilion hdx Service Manual

Specifications and Main Features

Frequently Asked Questions

User Manual

Product description

External component identification

Top components

Display and top components

Top-left buttons and lights

Top-right buttons, lights, and fingerprint reader

TouchPad

Keys

Front components

Rear components

Rear left-side components

Rear right-side components

Right-side components

Left-side components

Bottom components

Illustrated parts catalog

Serial number location

Computer major components

Display assembly components

Plastics Kit

Mass storage devices

Miscellaneous parts

Sequential part number listing

Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Unknown user password

Component replacement procedures

Serial number

Battery

Computer feet

Display assembly internal components

Hard drive

WLAN module

TV tuner module

Memory module

Optical drive

Keyboard

Hinge cover

Rear cover

Top cover

Fingerprint reader board

TouchPad on/off board

Display assembly

Audio/infrared board

Bluetooth module

Front USB board

Power connector LED board

Rear USB board

Subwoofer

Video connector board

Processor fan

System board

Audio connector board

RTC battery

Processor heat sink

Processor

Video board heat sink

Video board fan

Video board

Computer Setup

Starting Computer Setup