HP pavilion dv5 Service Manual

HP Pavilion dv5 Entertainment PC

Maintenance and Service Guide

Athlon and Turion are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: August 2008

Document Part Number: 469060-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description

2 External component identification

Top components ................................................................................................................................... 7

Display and top components ............................................................................................... 7

Buttons, fingerprint reader, and speakers ............................................................................ 9

Keys ................................................................................................................................... 11

TouchPad .......................................................................................................................... 12

Front components .............................................................................................................................. 13

Rear components ............................................................................................................................... 14

Right-side components ....................................................................................................................... 14

Left-side components ......................................................................................................................... 15

Bottom components ........................................................................................................................... 16

3 Illustrated parts catalog

Service tag ......................................................................................................................................... 17

Computer major components ............................................................................................................. 18

Display assembly components ........................................................................................................... 27

AntiGlare display assembly spare parts ............................................................................ 27

BrightView display assembly spare parts .......................................................................... 28

Plastics Kit .......................................................................................................................................... 30

Cable Kit ............................................................................................................................................. 31

Mass storage devices ......................................................................................................................... 32

Miscellaneous parts ............................................................................................................................ 34

Sequential part number listing ............................................................................................................ 35

4 Removal and replacement procedures

Preliminary replacement requirements ............................................................................................... 44

Tools required .................................................................................................................... 44

Service considerations ....................................................................................................... 44

Plastic parts ....................................................................................................... 44

Cables and connectors ..................................................................................... 45

Drive handling ................................................................................................... 45

Grounding guidelines ......................................................................................................... 46

Electrostatic discharge damage ........................................................................ 46

Packaging and transporting guidelines ............................................. 47

Workstation guidelines ..................................................................... 47

Equipment guidelines ....................................................................... 48

Unknown user password ................................................................................................... 49

Component replacement procedures ................................................................................................. 50

Service tag ......................................................................................................................... 50

Computer feet .................................................................................................................... 51

Battery ............................................................................................................................... 52

Webcam/microphone module ............................................................................................ 53

Optical drive ....................................................................................................................... 55

TV tuner module ................................................................................................................ 57

RTC battery ....................................................................................................................... 59

Memory module ................................................................................................................. 60

Hard drive .......................................................................................................................... 62

WLAN module .................................................................................................................... 65

Switch cover and keyboard ................................................................................................ 69

Power button board ........................................................................................................... 73

Speaker assembly ............................................................................................................. 74

Bluetooth module ............................................................................................................... 75

Display assembly ............................................................................................................... 76

Top cover ........................................................................................................................... 84

Modem module .................................................................................................................. 87

Audio/infrared board .......................................................................................................... 89

USB board ......................................................................................................................... 90

System board ..................................................................................................................... 92

TV tuner module cable ....................................................................................................... 94

Modem module cable ........................................................................................................ 95

Power connector cable ...................................................................................................... 96

Fan/heat sink assembly ..................................................................................................... 98

Processor ......................................................................................................................... 102

5 Setup Utility

Starting the Setup Utility ................................................................................................................... 104

Using the Setup Utility ...................................................................................................................... 105

Setup Utility menus .......................................................................................................................... 107

Changing the language of the Setup Utility ..................................................................... 105

Display system information .............................................................................................. 105

Restoring default settings in the Setup Utility .................................................................. 106

Exiting the Setup Utility .................................................................................................... 106

Main menu ....................................................................................................................... 107

Security menu .................................................................................................................. 10 7

6 Specifications

Computer specifications ................................................................................................................... 109

15.4-inch, SXGA+ display specifications .......................................................................................... 110

15.4-inch WXGA display specifications ............................................................................................ 111

Hard drive specifications .................................................................................................................. 112

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer ............................................... 113

DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ............................... 114

System DMA specifications, AMD .................................................................................................... 115

System DMA specifications, Intel ..................................................................................................... 115

System interrupt specifications, AMD discrete graphics .................................................................. 116

System interrupt specifications, AMD UMA graphics ....................................................................... 117

System interrupt specifications, Intel ................................................................................................ 118

System I/O address specifications, AMD ......................................................................................... 119

System I/O address specifications, Intel .......................................................................................... 121

System memory map specifications, AMD discrete graphics ........................................................... 123

System memory map specifications, AMD UMA graphics ............................................................... 124

System memory map specifications, Intel ........................................................................................ 125

System Configuration menu ............................................................................................ 107

Diagnostics menu ............................................................................................................ 108

7 Screw listing

Phillips PM2.5×7.0 screw ................................................................................................................. 127

Phillips PM2.5×6.0 captive screw ..................................................................................................... 131

Phillips PM2.0×4.0 screw ................................................................................................................. 132

Phillips PM2.0×4.0 screw ................................................................................................................. 135

Phillips PM2.5×4.0 screw ................................................................................................................. 136

Phillips PM3.0×4.0 screw ................................................................................................................. 138

Phillips PM2.5×6.0 screw ................................................................................................................. 139

Phillips PM2.0×10.0 captive screw ................................................................................................... 140

8 Backup and Recovery

Recovering system information ........................................................................................................ 142

Creating recovery discs ................................................................................................... 143

Backing up your information ............................................................................................................. 144

When to back up .............................................................................................................. 144

Backup suggestions ......................................................................................................... 144

Using system restore points ............................................................................................ 144

Performing a recovery ...................................................................................................................... 146

Recovering from the recovery discs ................................................................................ 146

When to create restore points ......................................................................... 145

Create a system restore point ......................................................................... 145

Restore to a previous date and time ............................................................... 145

vii

Recovering from the dedicated recovery partition (select models only) .......................... 146

9 Connector pin assignments

1394 ................................................................................................................................................. 147

Audio-in (microphone) ...................................................................................................................... 147

Audio-out (headphone) ..................................................................................................................... 148

External monitor ............................................................................................................................... 148

HDMI ................................................................................................................................................ 149

RJ-11 (modem) ................................................................................................................................ 150

RJ-45 (network) ................................................................................................................................ 150

Universal Serial Bus ......................................................................................................................... 151

10 Power cord set requirements

Requirements for all countries or regions ......................................................................................... 152

Requirements for specific countries or regions ................................................................................ 153

11 Recycling

Battery .............................................................................................................................................. 154

Display .............................................................................................................................................. 154

Index ................................................................................................................................................................. 160

viii

1 Product description

Category Description Computer

models equipped with AMD processors and graphics subsystems with discrete memory

Product Name HP Pavilion dv5 Entertainment PC √ √ √

Processors AMD processors:

AMD Turion Ultra Dual-Core 35W ZM-82

AMD Turion Ultra Dual-Core 35W ZM-80

AMD Turion Dual-Core 35W RM-70

AMD Athlon™ X2 Dual-Core 35W QL-60

Intel® processors:

AMD Turion™ Ultra Dual-Core 35W ZM-86 2.40-GHz with 2-MB L2 cache

2.20-GHz, with 2-MB L2 cache

2.10-GHz, with 2-MB L2 cache

2.00-GHz with 1-MB L2 cache

1.90-GHz with 1-MB L2 cache

Intel Core™2 Duo T9600 2.80-GHz with 6-MB L2 cache and 1066-MHz front side bus (FSB)

√ √

√

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Computer models equipped with Intel processors and graphics subsystems with discrete memory

Intel Core2 Duo T9400 2.53-GHz with 6-

MB L2 cache and 1066-MHz FSB

Intel Core Duo T8600 2.40-GHz with 3-

MB L2 cache and 1066-MHz FSB

Intel Core Duo T8400 2.26-GHz with 3-

MB L2 cache and 1066-MHz FSB

Chipset Northbridge: AMD M770 chipset, ATI

Radeon HD 3450 graphics

Northbridge: AMD M780G chipset, ATI

Radeon HD 3200 graphics

Southbridge: AMD SB700 √ √

Northbridge: Intel PM45 √

Southbridge: Intel ICH9M √

√

Category Description Computer

models equipped with AMD processors and graphics subsystems with discrete memory

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Computer models equipped with Intel processors and graphics subsystems with discrete memory

Graphics ATi Mobility Radeon HD 3450 with 256

MB of discrete graphics subsystem memory (32 MB × 16 DDR2 × 4 PCs)

Unified memory architecture (UMA) with

Discrete graphics subsystem memory

Panels

shared video memory:

Up to 358 MB of graphics

●

subsystem memory on computer models equipped with 2048 MB or more of main system memory

Up to 251 MB of graphics

●

subsystem memory on computer models equipped with 1024 MB

Memory size is dynamic change

●

GeForce 9650M GT, Nvidia NB9P-

●

GS with 512 MB (32 MB × 16 DDR2 ×8 PCs)

GeForce 9300M GS, Nvidia NB9M-

●

GEB with 256 MB (32 MB × 16 DDR2 × 4 PCs)

15.4-inch, WSXGA+ (1680 × 1050)

●

AntiGlare

√

√ √ √

Memory 2 SODIMM slots √ √ √

Customer-accessible/upgradable √ √ √

PC2-6400, 800-MHz, DDR2 √ √ √

Dual-channel support √√√

15.4-inch, WSXGA+ (1680 × 1050)

●

BrightView

15.4-inch, WXGA+ (1440 × 900)

●

AntiGlare

15.4-inch, WXGA+ (1440 × 900)

●

BrightView

AntiGlare glass panel cover

●

support

Support for lighted logo on

●

display enclosure

Typical brightness 200 nits

●

√ √ √

2 Chapter 1 Product description

Category Description Computer

models equipped with AMD processors and graphics subsystems with discrete memory

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Computer models equipped with Intel processors and graphics subsystems with discrete memory

Supports up to 4096 MB system memory

4096-MB total system memory

●

(2048 MB × 2, dual-channel)

3072-MB total system memory

●

(2048 MB × 1 + 1024 × 1)

2048-MB total system memory

●

(1024 MB × 2, dual-channel)

2048-MB total system memory

●

(2048 MB × 1)

1024-MB total system memory

●

(512 MB × 2, dual-channel)

1024-MB total system memory

●

(1024 MB × 1)

Hard drives Supports all Serial ATA (SATA) 9.5-mm,

2.5-inch hard drives

Supports up to 2 hard drives √ √ √

Support for Accelerometer hard

Support for solid-state drive (SSD) on

drive protection

dual hard drive configurations, with SSD set as the primary drive

√ √ √

Dual hard drive configurations:

640-GB (320-GB, 5400-rpm × 2)

●

500-GB (250-GB, 5400-rpm × 2)

●

320-GB (160-GB, 7200-rpm × 2)

●

320-GB (160-GB, 5400-rpm × 2)

●

64-GB SSD + 320-GB, 5400-rpm

●

Single hard drive configurations:

320-GB, 5400-rpm

●

250-GB, 5400-rpm

●

160-GB, 7200-rpm

●

160-GB, 5400-rpm

●

120-GB, 5400-rpm

●

Optical drives 12.7-mm tray load √ √ √

Parallel ATA √√√

√ √ √

Category Description Computer

models equipped with AMD processors and graphics subsystems with discrete memory

Fixed (1 screw for removal) √ √ √

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Computer models equipped with Intel processors and graphics subsystems with discrete memory

Support for the following optical drives:

DVD±RW and CD-RW SuperMulti

●

Double-Layer Combo Drive with LightScribe

DVD±RW and CD-RW SuperMulti

●

Double-Layer Combo Drive

Blu-ray Disc ROM Drive with

●

SuperMulti DVD±R/RW DoubleLayer

Webcam Low-light VGA camera √ √ √

Fixed (no tilt) √ √ √

Activity LED √ √ √

640 × 480 by 24 frames per second √ √ √

Microphone 2 omnidirectional microphones, dual

Audio HD Audio (IDT) √ √ √

Integrated subwoofer √ √ √

Supports Microsoft Premium

array with appropriate software (supports beam forming, echo cancellation, and noise suppression)

Requirements

√ √ √

Pavilion-branded Altec Lansing

speakers

Modem 56K V.92 data/fax modem √ √ √

Supports all world-wide certification

Ethernet Integrated Realtek 10/100/1000 network

Integrated Realtek 10/100 NIC √

Wireless Integrated wireless local area network (WLAN) options by way of wireless module:

Broadcom 4321 802.11a/b/g/n √ √

Atheros AR2425 802.11b/g √ √

Intel Wi-Fi Link 5100 802.11a/b/g/n

requirements

interface card (NIC)

Atheros AR9280 802.11a/b/g/n √ √

WLAN module

4 Chapter 1 Product description

√ √ √

√ √

√

Category Description Computer

models equipped with AMD processors and graphics subsystems with discrete memory

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Computer models equipped with Intel processors and graphics subsystems with discrete memory

Intel Wi-Fi Link 5100 802.11a/b/g

WLAN module

Broadcom 4322 802.11a/b/g/n

WLAN module

Broadcom BCM4312 802.11b/g

WLAN module

Wireless Integrated ATSC/NTSC/QAM hybrid

TV tuner module

Integrated world-wide analog DVB-T

TV tuner module

Support for TV tuner antennae for both

DVB-T and ATSC/NTSC

External media card

Digital Media Slot, supports SD, MMC,

Ports Audio-in (mono microphone) √ √ √

Audio-out (stereo headphone) √ √ √

Audio-out (stereo headphone with S/

One ExpressCard 54 slot √ √

SD I/O, MS, MSP, xD

PDIF)

√

√ √ √

Consumer infrared √ √ √

eSATA √ √ √

High-Definition Multimedia Interface

(HDMI) v1.3 supporting 1080p with HDCP key

IEEE 1394a √ √

RJ-11 (modem; select models only) √ √ √

RJ-45 (Ethernet, includes link and

activity lights)

TV tuner antenna (select models only) √ √

USB (4 on computer models not

equipped with an eSATA port; 3 on computer models equipped with an eSATA port)

VGA (Dsub 15-pin) √ √ √

2-pin AC power for 90-W AC adapter √ √ √

Docking Expansion port 3 supports the HP

xb3000 Notebook Expansion Base and HP Notebook QuickDock

√ √ √

√√√

Category Description Computer

models equipped with AMD processors and graphics subsystems with discrete memory

Computer models equipped with AMD processors and graphics subsystems with UMA memory

Computer models equipped with Intel processors and graphics subsystems with discrete memory

Keyboard/ pointing devices

Touchpad supports 2-way scrolling √ √ √

Taps enabled as default √ √ √

Power requirements

6-cell 2.20-Ah Li-ion battery √

90-W AC adapter with localized cable

65-W AC adapter with localized cable

Security Security cable slot √ √ √

Fingerprint reader (select models only) √ √ √

Operating system

Linux Red Flag √ √ √

17-inch full-size keyboard with numeric keypad

8-cell 2.55-Ah Li-ion battery √ √

plug support (2-wire plug with ground pin, supports 2-pin DC connector)

Preinstalled:

FreeDOS √ √ √

√ √ √

√ √

√

Windows Vista® Business (32 bit) √ √ √

Windows Vista Home Basic (32 bit) vvv √

Windows Vista Premium (32 bit) √ √ √

Windows Vista Ultimate (64 bit) √ √ √

Serviceability AC adapter √ √ √

Battery (system) √ √ √

Hard drives (2) √ √ √

Memory module √ √ √

Optical drive √ √ √

TV tuner module √ √ √

WLAN module √√√

6 Chapter 1 Product description

2 External component identification

Top components

Display and top components

Item Component Description

(1) Internal display switch Turns off the display and initiates Sleep if the display is

closed while the power is on.

(2) Wireless antennae (select models only) Send and receive signals from one or more wireless

devices. These antennae are not visible from the outside of the computer.

NOTE: For optimal transmission, keep the areas

immediately around the antennae free from obstructions.

NOTE: To see wireless regulatory notices, refer to the

section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These

notices are located in Help and Support.

Top components 7

Item Component Description

(3) Internal microphones (2) Record sound.

(4) Integrated webcam light On: The integrated webcam is in use.

(5) Integrated webcam Records video and captures still photographs.

8 Chapter 2 External component identification

Buttons, fingerprint reader, and speakers

Item Component Description

(1) Speakers (2) Produce sound.

(2) Power button*

(3) Media button

When the computer is off, press the button to turn

●

on the computer.

When the computer is on, press the button briefly

●

to initiate Sleep.

When the computer is in the Sleep state, press the

●

button briefly to exit Sleep.

When the computer is in Hibernation, press the

●

button briefly to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start >

Control Panel > System and Maintenance > Power Options.

Launches the QuickPlay program (for models with

●

QuickPlay preinstalled).

NOTE: If the computer has been set up to require a

logon password, you may be asked to log on to Windows. QuickPlay launches after you log on. Refer to the QuickPlay software Help for more information.

(4) Volume mute button Mutes and restores speaker sound.

Top components 9

Item Component Description

(5) Volume scroll zone Adjusts speaker volume. Slide your finger to the left to

decrease volume and to the right to increase volume. You can also tap the minus sign on the scroll zone to decrease volume, or tap the plus sign on the scroll zone to increase volume.

(6) Previous/rewind button

(7) Play/pause button Plays or pauses the disc.

(8) Next/fast forward button

(9) Stop button Stops playback.

(10) Wireless button Turns the wireless feature on or off, but does not create

(11) Fingerprint reader Allows a fingerprint logon to Windows, instead of a

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in Help and Support.

Plays the previous track or chapter when the

●

button is pressed once.

Rewinds media when the button is pressed

●

simultaneously with the fn key.

Plays the next track or chapter when the button is

●

pressed once.

Fast forwards media when pressed

●

simultaneously with the fn key.

a wireless connection.

NOTE: A wireless network must be set up in order to

establish a wireless connection.

password logon.

10 Chapter 2 External component identification

Keys

Item Component Function

(1) esc key Displays system information about your computer when

(2) fn key Executes frequently used system functions when

(3) Windows logo key Displays the Windows® Start menu.

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Embedded numeric keypad keys Can be used like the keys on an external numeric

(6) Function keys Execute frequently used system functions when

pressed in combination with the fn key.

pressed in combination with a function key or the esc key.

keypad.

pressed in combination with the fn key.

Top components 11

TouchPad

Item Component Function

(1) TouchPad light

(2) TouchPad* Moves the pointer and selects or activates items on the

(3) TouchPad left button* Functions like the left button on an external mouse.

(4) TouchPad on/off button Enables/disables the TouchPad.

(5) TouchPad scroll zone Scrolls up or down.

(6) TouchPad right button* Functions like the right button on an external mouse.

*This table describes factory settings. View or change pointing device preferences by selecting Start > Control Panel > Hardware and Sound > Mouse.

White: TouchPad is enabled.

●

Amber: TouchPad is disabled.

●

screen.

12 Chapter 2 External component identification

Front components

Item Component Function

(1) Power light

(2) Battery light

(3) Drive light Blinking: The hard drive or optical drive is being

(4) Consumer infrared lens Receives a signal from the HP Remote Control.

(5) Audio-in (microphone) jack Connects an optional computer headset microphone,

(6) Audio-out (headphone) jacks (2) Produce sound when connected to optional powered

On: The computer is on.

●

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

On: A battery is charging.

●

Blinking: A battery that is the only available power

●

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external

●

power source, the light is turned off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

accessed.

stereo array microphone, or monaural microphone.

stereo speakers, headphones, ear buds, a headset, or television audio.

NOTE: This table describes factory settings. For information about changing factory settings, refer to the user guides located

in Help and Support.

Front components 13

Rear components

Component Function

Vents (2) Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool internal components and prevent overheating.

It is normal for the internal fan to cycle on and off during routine operation.

Right-side components

Item Component Function

(1) Optical drive light Blinking: The optical drive is being accessed.

(2) Optical drive Reads optical discs and, on select models, also writes

to optical discs.

(3) USB ports (2) Connect optional USB devices.

(4) TV antenna jack (select models only) Connects a TV antenna, a digital cable device, or a

(5) RJ-11 (modem) jack (select models only) Connects a modem cable.

(6) Security cable slot Attaches an optional security cable to the computer.

(7) Power connector Connects an AC adapter.

satellite device that receives standard or high-definition TV broadcasts.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

14 Chapter 2 External component identification

Left-side components

Item Component Function

(1) External monitor port Connects an external VGA monitor or projector.

(2) Expansion port 3 Connects the computer to an optional docking device or an

(3) RJ-45 (network) jack Connects a network cable.

(4) HDMI port Connects an optional video or audio device, such as a high-

(5) eSATA/USB port Connects an optional high-performance eSATA

optional expansion product.

NOTE: The computer has only one expansion port. The

term expansion port 3 describes the type of expansion port.

definition television, or any compatible digital or audio component.

component, such as an eSATA external hard drive, or an optional USB device.

(6) USB port Connects an optional USB device.

(7) 1394 port (select models only) Connects an optional IEEE 1394 or 1394a device, such as

(8) Digital Media Slot light On: A digital card is being accessed.

(9) Digital Media Slot Supports the following optional digital card formats: Secure

(10) ExpressCard slot Supports optional ExpressCard/54 cards.

a camcorder.

Digital (SD) Memory Card, MultiMediaCard (MMC), Memory Stick (MS), Memory Stick Pro (MSP), xD-Picture Card (XD), xD-Picture Card (XD) Type H, xD-Picture Card (XD) Type M.

Left-side components 15

Bottom components

Item Component Function

(1) Vents (8) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(2) Battery bay Holds the battery.

(3) Battery release latch Releases the battery from the battery bay.

(4) Memory module compartment Contains the memory module slots.

(5) Mini Card module compartment Holds the TV tuner card and, for select models only, the

Intel Turbo Memory card.

(6) Hard drive bay and WLAN module Holds the hard drive and the WLAN module.

CAUTION: To prevent an unresponsive system,

replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

16 Chapter 2 External component identification

3 Illustrated parts catalog

Service tag

The service tag, affixed to the bottom of the computer, provides information that may be needed when troubleshooting system problems. The service tag provides the following information:

(1) Product name: This is the product name affixed to the front of the computer.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and parts are needed.

(4) Model description: This is the number needed to locate documents, drivers, and support for the computer.

(5) Warranty period: Describes the duration of the warranty period for the computer.

Service tag 17

Computer major components

Item Description Spare part number

(1) 15.4-inch display assemblies (include wireless antenna transceivers and cables)

WSXGA+ BrightView display assembly with webcam and 2 microphones 484368-001

WXGA AntiGlare display assembly with webcam and 2 microphones 484371-001

WSXGA+ AntiGlare display assembly with webcam and 2 microphones 484372-001

18 Chapter 3 Illustrated parts catalog

Item Description Spare part number

WXGA Brightview display assembly with webcam and 2 microphones 484367-001

NOTE: See Display assembly components on page 27 for more information on display assembly spare part

numbers.

(2)

(3) Power button board (includes cable) 486796-001

(4) Keyboards (include keyboard cable)

Brazil 488590-201

Canada 488590-121

The Czech Republic 488590-221

Denmark, Norway, and Sweden 488590-DH1

France 488590-051

Germany 488590-041

Greece 488590-151

Hungary 488590-211

Israel 488590-BB1

Italy 488590-061

Japan 488590-291

Latin America 488590-161

Switch cover (includes LED board and cable) 488316-001

Belgium 488590-A41

The Netherlands and Europe 488590-B31

Portugal 488590-131

Russia 488590-251

Saudi Arabia 488590-171

South Korea 488590-AD1

Spain 488590-071

Switzerland 488590-111

Taiwan 488590-AB1

Thailand 488590-281

Turkey 488590-141

The United Kingdom 488590-031

The United States 488590-001

(5) Speaker assembly 486801-001

(6) Bluetooth® modules (do not include a Bluetooth module cable)

For use only with computer models equipped with Intel processors 483113-001

For use only with computer models equipped with AMD processors 412766-002

Computer major components 19

Item Description Spare part number

(7) Bluetooth module cable 489822-001

Cable Kit, includes:

NOTE: See

(8a) Power connector cable

(8b) Modem module cable

(8c) TV tuner module antenna cable

(9a) ExpressCard slot bezel

(9b) Mini Card module compartment cover

(9c) Memory module compartment cover

(9d) Hard drive bay cover

(10) Top covers (include TouchPad and TouchPad buttons):

For use only with computer models not equipped with a fingerprint reader 486526-001

(11) Modem modules:

Plastics Kit, includes:

NOTE: See

For use only with computer models equipped with a fingerprint reader 486527-001

NOTE: The modem module spare part kits do not include a modem module cable. The modem module cable is

included in the Cable Kit, spare part number 501891-001.

Cable Kit on page 31 for more Cable Kit spare part information.

Plastics Kit on page 30 for more Cable Kit spare part information.

501891-001

486793-001

For use only in Australia and New Zealand 461749-011

(12) System boards (include replacement thermal material):

For use only with computer models equipped with AMD processors:

For use only with computer models equipped with Intel processors:

(13) Audio/infrared board (includes cable) 486797-001

(14) USB board (includes cable) 486798-001

(15) Processors (include replacement thermal material):

AMD processors:

For use in all countries and regions except Australia and New Zealand 461749-001

With RX781 Northbridge and ATI-M82-S discrete graphics subsystem memory

●

With RS780 Northbridge and ATI-M UMA graphics subsystem memory

●

With PM45 Northbridge and nVidia NB9P-GS discrete graphics subsystem

●

memory and 512-GB of graphics subsystem memory

With PM45 Northbridge and nVidia NB9M-GE discrete graphics subsystem

●

memory and 256-GB of graphics subsystem memory

With GM45 Northbridge and UMA graphics subsystem memory

●

With ICH9M Northbridge and UMA graphics subsystem memory

●

482324-001

482325-001

482870-001

482867-001

482869-001

482868-001

20 Chapter 3 Illustrated parts catalog

Item Description Spare part number

Intel processors:

(16) Fan/heat sink assemblies (include replacement thermal material):

For use only with computer models equipped with AMD processors and graphics

Turion Ultra Dual-Core 35W ZM-86 2.40-GHz processor with 2-MB L2 cache

●

Turion Ultra Dual-Core 35W ZM-82 2.20-GHz, processor with 2-MB L2 cache

●

Turion Ultra Dual-Core 35W ZM-80 2.10-GHz, processor with 2-MB L2 cache

●

Turion Dual-Core 35W RM-70 2.00-GHz with 1-MB L2 cache

●

Athlon X2 Dual-Core 35W QL-60 1.90-GHz with 1-MB L2 cache

●

Intel Core2 Duo T9600 2.80-GHz processor with 6-MB L2 cache and 1066-MHz

●

FSB

Intel Core2 Duo T9400 2.53-GHz processor with 6-MB L2 cache and 1066-MHz

●

FSB

Intel Core Duo T8600 2.40-GHz processor with 3-MB L2 cache and 1066-MHz

●

FSB

Intel Core Duo T8400 2.26-GHz processor with 3-MB L2 cache and 1066-MHz

●

FSB

For use only with computer models equipped with AMD processors and graphics subsystems with discrete memory

subsystems with UMA memory

484260-001

484261-001

484262-001

484263-001

484264-001

483859-001

483860-001

483861-001

486523-001

493001-001

491572-001

For use only with computer models equipped with Intel processors and graphics

subsystems with discrete memory

For use only with computer models equipped with Intel processors and graphics

subsystems with UMA memory

(17) Base enclosures (include rubber feet)

For use only with computer models equipped with a 1394 port and modem module, but

For use only with computer models equipped with a 1394 port and TV tuner module,

For use only with computer models equipped with a 1394 port, but not a modem module

For use only with computer models equipped with a modem module and a TV tuner

For use only with computer models equipped with a TV tuner module, but not a 1394

For use only with computer models equipped with a modem module, but not a 1394

For use only with computer models not equipped with a 1394 port, modem module, or

For use only with computer models equipped with a 1394 port, modem module, and TV tuner module

not a TV tuner module

but not a modem module

or a TV tuner module

module, but not a 1394 port

port or modem module

port or TV tuner module

TV tuner module

486799-001

492314-001

486783-001

486784-001

486785-001

486786-001

486787-001

486788-001

486789-001

486790-001

Rubber Feet Kit (not illustrated, includes 4 base enclosure rubber feet) 486794-001

Computer major components 21

Item Description Spare part number

(18) Batteries:

6-cell, 55-Wh, 2.55-Ah Li-ion battery for use with all computer models 484171-001

6-cell, 47-Wh, 2.55-Ah Li-ion battery for use only with computer models equipped with

(19) Optical drives (include bezel and bracket):

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer, LightScribe, and

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with LightScribe and

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with bronze bezel 483863-002

DVD±RW and CD-RW SuperMulti Double-Layer Combo Drive with silver bezel 483863-001

12-cell, 95-Wh, 2.55-Ah Li-ion battery for use with all computer models 484172-001

484170-002

AMD processors

484170-001

Intel processors

Blu-ray Disc ROM Drive with SuperMulti DVD±R/RW Double-Layer, LightScribe, and bronze bezel

silver bezel

bronze bezel for use only with computer models equipped with AMD processors

bronze bezel for use only with computer models equipped with Intel processors

silver bezel

486525-002

486525-001

483864-003

483864-002

483864-001

(20) RTC battery 491571-001

(21) TV tuner modules:

NOTE: The TV tuner module spare part kits do not include a TV tuner module cable. The TV tuner module cable

is included in the Cable Kit, spare part number 501891-001.

DVB-T/ANG TV tuner module 482899-002

NTSC/ATSC/ANG TV tuner module 482899-001

TV tuner external antenna cables (not illustrated):

With PAL jack 482900-002

(22) Memory modules (667-MHz, PC2-5300, 1-DIMM):

1024-MB memory module for use only with computer models equipped with AMD

2048-MB memory module for use only with computer models equipped with Intel

1024-MB memory module for use only with computer models equipped with Intel

DVB-T TV tuner module 482899-003

With F-PAL jack 482900-001

2048-MB memory module for use only with computer models equipped with AMD processors

processors

484268-002

484267-002

484268-001

484267-001

22 Chapter 3 Illustrated parts catalog

+ 143 hidden pages