HP Pavilion dv4 Maintenance and Service Guide
HP Pavilion dv4 Entertainment PC
Maintenance and Service Guide
© Copyright 2012 Hewlett-Packard
Development Company, L.P.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license. Intel, Intel
Centrino, and Intel Core are trademarks of
Intel Corporation in the U.S. and other
countries. Microsoft, Windows, and
Windows 7 are U.S. registered trademarks
of Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Third Edition: May 2012
First Edition: February 2012
Document Part Number: 676765-003
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by
the International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 5
Finding your hardware and software information ................................................................................. 5
Front ..................................................................................................................................................... 6
Right side ............................................................................................................................................. 7
Left side ................................................................................................................................................ 8
Display .................................................................................................................................................. 9
Top ..................................................................................................................................................... 10
TouchPad .......................................................................................................................... 10
Lights ................................................................................................................................. 11
Buttons and speakers ........................................................................................................ 12
Keys ................................................................................................................................... 13
Bottom ................................................................................................................................................ 14
3 Illustrated parts catalog ............................................................................................................................... 15
Service tag ......................................................................................................................................... 15
Computer major components ............................................................................................................. 16
Display assembly subcomponents ..................................................................................................... 20
Mass storage devices ......................................................................................................................... 21
Miscellaneous parts ............................................................................................................................ 22
Sequential part number listing ............................................................................................................ 23
4 Removal and replacement procedures ....................................................................................................... 28
Preliminary replacement requirements ............................................................................................... 28
Tools required .................................................................................................................... 28
Service considerations ....................................................................................................... 28
Plastic parts ....................................................................................................... 28
Cables and connectors ..................................................................................... 28
Drive handling ................................................................................................... 29
Grounding guidelines ......................................................................................................... 29
Electrostatic discharge damage ........................................................................ 29
Packaging and transporting guidelines ............................................. 31
Component replacement procedures ................................................................................................. 32
Service tag ......................................................................................................................... 33
Computer feet .................................................................................................................... 34
v
Battery ............................................................................................................................... 34
Service door ....................................................................................................................... 36
Hard drive .......................................................................................................................... 37
Optical drive ....................................................................................................................... 40
Memory module ................................................................................................................. 42
Solid-state drive ................................................................................................................. 44
RTC battery ....................................................................................................................... 46
WLAN module .................................................................................................................... 47
Keyboard ........................................................................................................................... 50
Top cover ........................................................................................................................... 53
Power button board ........................................................................................................... 56
TouchPad button board ..................................................................................................... 58
Optical drive connector cable ............................................................................................ 59
System board ..................................................................................................................... 61
Fan/heat sink assembly ..................................................................................................... 64
Processor ........................................................................................................................... 68
Power connector cable ...................................................................................................... 69
Speakers ............................................................................................................................ 71
Display assembly ............................................................................................................... 72
5 Using Setup Utility (BIOS) and System Diagnostics ................................................................................. 79
Starting Setup Utility (BIOS) ............................................................................................................... 79
Updating the BIOS ............................................................................................................................. 79
Determining the BIOS version ........................................................................................... 80
Downloading a BIOS update ............................................................................................. 80
Using System Diagnostics .................................................................................................................. 81
6 Specifications ................................................................................................................................................ 82
Computer specifications ..................................................................................................................... 82
35.6 cm (14.0 in) display specifications .............................................................................................. 82
Hard drive specifications .................................................................................................................... 83
7 Backing up, restoring, and recovering ....................................................................................................... 84
Creating backups ............................................................................................................................... 84
Creating recovery media to recover the original system .................................................... 84
What you need to know ..................................................................................... 84
Creating the recovery media ............................................................ 85
Creating system restore points .......................................................................................... 85
What you need to know ..................................................................................... 85
Creating a system restore point ........................................................................ 85
vi
Backing up system and personal information .................................................................... 85
Tips for a successful backup ............................................................................. 86
What you need to know ..................................................................................... 86
Creating a backup using Windows Backup and Restore .................................. 86
Restore and recovery ......................................................................................................................... 87
Restoring to a previous system restore point .................................................................... 87
Restoring specific files ....................................................................................................... 87
Restoring specific files using Windows Backup and Restore ............................ 87
Recovering the original system using HP Recovery Manager ........................................... 87
What you need to know ..................................................................................... 87
Recovering using HP Recovery partition (select models only) ......................... 88
Recovering using the recovery media ............................................................... 88
Changing the computer boot order ................................................... 89
8 Power cord set requirements ...................................................................................................................... 90
Requirements for all countries ............................................................................................................ 90
Requirements for specific countries and regions ............................................................................... 90
9 Recycling ....................................................................................................................................................... 92
Index ................................................................................................................................................................... 93
vii
viii
1 Product description
Category Description
Product Name HP Pavilion dv4 Entertainment PC
Processors
●
Intel® Core
L3 cache, quad core, 35 W)
Intel Core i7-3610QM 2.3 GHz processor (SC turbo up 3.3 GHz, 1600 MHz/6.0 MB L3
●
cache, quad core, 45 W), for use only on computer models equipped with NVIDIA
GeForce GT 630M GPU
● Intel Core i7-2670QM 2.2 GHz processor (SC turbo up 3.1 GHz, 1333 MHz/6.0 MB L3
cache, quad core, 45 W), for use only on computer models equipped with NVIDIA
GeForce GT 630M GPU
Intel Core i5-3320M 2.6 GHz processor (SC turbo up 3.3 GHz, 1600 MHz/3.0 MB L3
●
cache, dual core, 35 W)
Intel Core i5-3210M 2.5 GHz processor (SC turbo up 3.1 GHz, 1600 MHz/3.0 MB L3
●
cache, dual core, 35 W)
Intel Core i5-2450M 2.5 GHz processor (SC turbo up 3.1 GHz, 1333 MHz/3.0 MB L3
●
cache, dual core, 35 W), for use only on computer models equipped with UMA
memory or NVIDIA GeForce GT 630M GPU
Intel Core i3-3110M 2.4 GHz processor (1600 MHz/3.0 MB L3 cache, dual core, 35 W)
●
Intel Core i3-2370M 2.4 GHz processor (1333 MHz/3.0 MB L3 cache, dual core, 35 W)
●
for use only on computer models equipped with UMA memory or NVIDIA GeForce GT
630M GPU
Intel Core i3-2350M 2.3 GHz processor (1333 MHz/3.0 MB L3 cache, dual core,
●
35 W), for use only on computer models equipped with UMA memory or NVIDIA
GeForce GT 630M GPU
TM
i7-3612QM 2.1 GHz processor (SC turbo up 3.1 GHz, 1600 MHz/6.0 MB
Chipset Intel HM77 Express chipset
Graphics Internal graphics (UMA):
Intel HD Graphics 4000 (for use only on computer models equipped with an Intel Core i7/i5/
i3 3000-series processor)
Switchable Discrete Graphics:
● NVIDIA GeForce GT 650M with 2048 MB of dedicated video memory (64 MB x
32 GDDR5 x 8 PCs, 5Gbps); 128 bit M2 29 mm x 29 mm
NVIDIA GeForce GT 650M with 1024 MB of dedicated video memory (32 MB x
●
32 GDDR5 x 8 PCs, 5Gbps); 128 bit M2 29 mm x 29 mm
● NVIDIA GeForce GT 630M with 2048 MB of dedicated video memory (128 MB ×
16 DDR3 900 MHz × 8 PCs); 128 bit M2 29 mm × 29 mm
NVIDIA GeForce GT 630M with 1024 MB of dedicated video memory (64 MB ×
●
16 DDR3 900 MHz × 8 PCs); 128 bit M2 29 mm × 29 mm
Support HD decode, DX11, HDMI, and Optimus
1
Category Description
Display Panel 35.6 cm (14.0 in), light-emitting diode (LED), SVA, high-definition (HD), BrightView
(1366×768) display, 3.6 mm; typical brightness: 200 cd/m
2
(nits)
All display assemblies include 2 wireless local area network (WLAN) antenna cables
16:9 Ultra Wide Aspect Ratio
Memory Two customer-accessible/upgradable SODIMM memory module slots
DDR3-1600 MHz dual channel support
Supports up to 16384 MB system RAM
Supports the following system RAM configurations:
● 16384 MB (8192 MB×2)
12288 MB (8192 MB×1+ 4096 MB×1)
●
8192 MB (8192 MB×1 or 4096 MB×2)
●
● 6144 MB (4096 MB×1 + 2048 MB×1)
4096 MB (4096 MB×1 or 2048 MB×2)
●
2048 MB (2048 MB×1)
●
Hard drive Supports 6.35cm (2.5 in) hard drives in 9.5 mm (.37 in) and 7.0 mm (.28 in) thicknesses
(all hard drives use the same bracket)
Customer-accessible
Serial ATA
Accelerometer protection support
Intel Smart Response Technology support
HP 3D DriveGuard support (select models only)
Supports the following hard drives:
● 1 TB, 5400-rpm, 9.5 mm
750 GB, 7200-rpm and 5400-rpm, 9.5 mm
●
640 GB, 5400-rpm, 9.5 mm
●
● 500 GB, 7200-rpm and 5400-rpm, 9.5 mm
320 GB, 7200-rpm and 5400-rpm, 9.5 mm and 7.0 mm
●
Solid-state drives Supports 32GB mSATA drive
Optical drive Fixed
Serial ATA
12.7 mm tray load
Supports the following optical drives:
Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive
●
DVD±RW Double-Layer SuperMulti Drive
●
2 Chapter 1 Product description
Category Description
Audio and video HD audio
Beats audio
Dual speakers
Subwoofer
Supports Microsoft® Premium requirements
Supports Intel Wireless Display and Wireless Music
HP TrueVision HD webcam (fixed, no tilt with activity LED; 1280×720 by 30 frames
per second)
Two dual array, digital microphones with appropriate beam-forming, echo-cancellation,
noise-reduction software
Ethernet Integrated 10/100/1000 NIC
Wireless Integrated wireless local area network (WLAN) options by way of wireless module
Two WLAN antennas built into display assembly
Support for the following WLAN formats:
Broadcom 4313 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter
●
Intel Centrino® Wireless-N 2230 802.11b/g/n 2×2 WiFi and Bluetooth Combo Adapter
●
(select models only)
● Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi and AR3012 Bluetooth 4.0
Combo Adapter (select models only)
Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi Adapter (select models only)
●
Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter
●
External media cards HP Multi-Format Digital Media Reader slot with push-push technology, supporting the
following digital card formats:
Secure Digital (SD) Memory Card
●
● Secure Digital Extended Capacity (SDxC) Memory Card
Secure Digital High Capacity (SDHC) Memory Card
●
Ultra High Speed MultiMediaCard (UHS/MMC)
●
Internal media cards ● One half-size Mini Card slot for WLAN
One full-size mini-card slot for Intel mSATA 32 GB solid-state drive
●
Ports
AC Smart Pin adapter plug
●
Audio-in (microphone)
●
Audio-out (stereo headphone)
●
HDMI 1.4 output supporting: 1920×1200 external resolution @ 60 Hz
●
● VGA (Dsub 15 pin) supporting: 2048 x 1536 external resolution @ 75Hz, hot plug
and unplug and autodetection for correct output to wide-aspect vs. standard aspect
video
RJ-45 (Ethernet)
●
● USB 3.0 (2 ports), USB 2.0 (1 port)
3
Category Description
Keyboard/pointing devices Full-size, island-style, with numeric keypad
Taps enabled by default
Power requirements 120 W slim AC adapter (RC, V, PFC, 3-wire) for use only on computer models equipped
Supports 6-cell, 62 Wh, 2.8 Ah, Li-ion battery (battery is user-removable)
Security Security cable lock
Operating system Preinstalled:
Serviceability End-user replaceable parts:
with switchable discrete graphics
90 W HP Smart AC adapter (RC, V, PFC, EM, 3-wire) for use only on computer models
equipped with NVIDIA GeForce GT 630M switchable discrete graphics
65 W HP Smart AC adapter (RC, V, EM, 3-wire) for use only on computer models equipped
with a graphics subsystem with UMA memory
Supports Fast Charge
Intel/VeriSign support
Intel AT-p Ready support
Windows 7® Home Basic 64 bit
●
Windows 7 Home Premium 64 bit
●
Windows 7 Professional 64 bit
●
AC adapter
●
Battery
●
● Hard drive
Memory module
●
Optical drive
●
Solid-state drive
●
WLAN module
●
4 Chapter 1 Product description
2 External component identification
Finding your hardware and software information
Select Start > Computer.
▲
A list displays all the devices installed in your computer, including optical drives, solid-state drives
(SSDs), or a secondary hard drive.
To find out what software is included on your computer, select Start > All Programs.
Finding your hardware and software information 5
Front
Component Description
Digital Media Slot Supports the following digital card formats:
Secure Digital (SD) Memory Card
●
Secure Digital Extended Capacity (SDxC) Memory Card
●
Secure Digital High Capacity (SDHC) Memory Card
●
● Ultra High Speed MultiMediaCard (UHS/MMC)
6 Chapter 2 External component identification
Right side
Component Description
(1) Optical drive Reads and writes (select models only) to an optical disc.
(2) Optical drive light
(3) Optical drive eject button Releases the disc tray.
(4)
(5)
(6)
(7)
Power light
Hard drive light
USB 2.0 port Connects an optional USB device.
RJ-45 (network) jack Connects a network cable.
Green: The optical drive is being accessed.
●
Off: The optical drive is idle.
●
White: The computer is on.
●
Blinking white: The computer is in the Sleep state,
●
which is an energy-saving mode. The computer
shuts off power to the display and other unneeded
components.
Off: The computer is off or in Hibernation.
●
Hibernation is an energy-saving mode that uses the
least amount of power.
NOTE: For select models, the Intel Rapid Start
Technology feature is enabled at the factory. Rapid
Start Technology allows your computer to resume
quickly from inactivity.
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked
●
the hard drive.
(8)
Power connector Connects an AC adapter.
Right side 7
Component Description
(9) AC adapter light
(10)
Left side
White: The AC adapter is connected and the battery
●
is charged.
Amber: The AC adapter is connected and the battery
●
is charging.
Off: The computer is using DC power.
●
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Component Description
(1) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(2)
(3)
(4)
(5)
(6)
External monitor port Connects an external VGA monitor or projector.
HDMI port Connects an optional video or audio device, such as a
high-definition television, or any compatible digital or
audio device.
USB 3.0 ports (2) Connect optional USB 3.0 devices and provide enhanced
USB power performance.
Audio-in (microphone) jack Connects an optional computer headset microphone,
stereo array microphone, or monaural microphone.
Audio-out (headphone) jack Connect optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable.
WARNING! To reduce the risk of personal injury, adjust
the volume before using headphones, earbuds, or a
headset. For additional safety information, see the
Regulatory, Safety and Environmental Notices.
NOTE: When a device is connected to a headphone
jack, the computer speakers are disabled.
8 Chapter 2 External component identification
Display
Item Component Description
(1) Internal microphones (2) Record sound.
(2) Webcam light On: The webcam is in use.
(3) HP TrueVision HD webcam Records video, captures still photographs, allows you to
(4) WLAN antennas (2)* Send and receive wireless signals to communicate
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, see the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
video conference and chat online using streaming video.
To use the webcam, select Start > All Programs >
Communication and Chat > CyberLink YouCam.
with WLANs.
Display 9
Top
TouchPad
Item Component Description
(1) TouchPad on/off button Turns the TouchPad on or off.
(2) TouchPad light ● On: The TouchPad is off.
Off: The TouchPad is on.
●
(3) TouchPad zone Moves the on-screen pointer and selects or activates
items on the screen.
(4) Left TouchPad button Functions like the left button on an external mouse.
(5) Right TouchPad button Functions like the right button on an external mouse.
10 Chapter 2 External component identification
Lights
Component Description
(1)
(2)
(3)
(4) Caps lock light On: Caps lock is on, which switches the keys to all capital
Power light ● White: The computer is on.
Blinking white: The computer is in the Sleep state,
●
which is an energy-saving mode. The computer shuts
off power to the display and other unneeded
components.
Off: The computer is off or in Hibernation. Hibernation
●
is an energy-saving mode that uses the least amount
of power.
NOTE: For select models, the Intel® Rapid Start
Technology feature is enabled at the factory. Rapid
Start Technology allows your computer to resume
quickly from inactivity.
Mute light
Wireless light
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
White: An integrated wireless device, such as a
●
wireless local area network (WLAN) device and/or a
Bluetooth® device, is on.
● Amber: All wireless devices are off.
letters.
Top 11
Buttons and speakers
Component Description
(1)
(2) Speakers (2) Produce sound.
Power button
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button briefly to
●
initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and shutdown
procedures are ineffective, press and hold the power button
for at least 5 seconds to turn off the computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options,
or see the HP User Guide.
12 Chapter 2 External component identification
Keys
Component Description
(1) esc key Displays system information when pressed in combination
(2) fn key Executes frequently used system functions when pressed
(3)
(4) b key Enables or disables Beats Audio when pressed in
(5) Action keys Execute frequently used system functions.
(6)
Windows® logo key Displays the Windows Start menu.
Windows applications key Displays a shortcut menu for items beneath the cursor.
with the fn key.
in combination with the esc key or the b key.
combination with the fn key.
Opens Beats Audio Control Panel, which allows you to
view and control all audio settings. Beats Audio is an
enhanced audio feature that provides a deep, controlled
bass while maintaining a clear sound. Beats audio is
enabled by default.
NOTE: You can also open the Beats Audio Control Panel
by selecting Start > Control Panel > Hardware and
Sound > Beats Audio Control Panel.
Top 13
Bottom
Item Component Description
(1) Battery bay Holds the battery.
(2)
(3) Integrated subwoofer Provides superior bass sound.
(4) Vents (4) Enable airflow to cool internal components.
(5) Wireless module
(6)
Battery release latch Releases the battery from the battery bay and opens the service door.
NOTE: The computer fan starts up automatically to cool internal
components and prevent overheating. It is normal for the internal fan to
cycle on and off during routine operation.
compartment
Hard drive bay
and memory module
compartment
Holds the WLAN device.
CAUTION: To prevent an unresponsive system, replace the wireless
module only with a wireless module authorized for use in the computer by
the governmental agency that regulates wireless devices in your country or
region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact
customer support through Help and Support.
The service door provides access to the hard drive bay and memory
module compartment.
14 Chapter 2 External component identification
3 Illustrated parts catalog
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag. The service tag is located inside the battery bay. See
on page 34 for battery removal instructions.
Battery
Item Description Function
(1) Product name This is the product name affixed to the front of
the computer.
(2) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
(3) Part number/Product number (p/n) This number provides specific information about the
product's hardware components. The part number
helps a service technician to determine what
components and parts are needed.
(4) Warranty period This number describes the duration of the warranty
(5) Model description (select models only) This is the alphanumeric identifier used to locate
period for the computer.
documents, drivers, and support for the computer.
Service tag 15
Computer major components
16 Chapter 3 Illustrated parts catalog
Item Component Spare part number
(1) Display assembly: The display assembly is spared at the subcomponent level only. For more display assembly
spare part information, see
(2) Keyboard (includes keyboard cable):
In black finish for use in Canada 676649-DB1
In black finish for use in India 676649-D61
In black finish for use in Japan 676649-291
In black finish for use in Latin America 676649-161
In black finish for use in South Korea 676649-AD1
In black finish for use in Taiwan 676649-AB1
In black finish for use in Thailand 676649-281
In black finish for use in the United States 676649-001
In linen white finish for use in Canada 676650-DB1
In linen white finish for use in India 676650-D61
In linen white finish for use in Japan 676650-291
In linen white finish for use in Latin America 676650-161
In linen white finish for use in South Korea 676650-AD1
Display assembly subcomponents on page 20.
In linen white finish for use in Taiwan 676650-AB1
In linen white finish for use in Thailand 676650-281
In linen white finish for use in the United States 676650-001
(3) Top cover (includes TouchPad and cable):
In black licorice finish 676657-001
In carmine red finish 678261-001
In linen white finish 676658-001
(4) Power button board (includes cable) 676651-001
(5) TouchPad button board (includes cable) 682488-001
(6) Optical drive connector cable (included in the Optical Drive Hardware Kit, spare part number 681227-001)
(7) System board (includes replacement thermal material):
For use only on computer models equipped with a 45 W processor and a graphics
subsystem with 2 GB of discrete memory
For use only on computer models equipped with a 35 W processor and a graphics
subsystem with 2 GB of discrete memory
For use only on computer models equipped with a 35 W processor and a graphics
subsystem with 2 GB of discrete memory
For use only on computer models equipped with a 45 W processor and a graphics
subsystem with 1 GB of discrete memory
676761-001
684215-001
676759-001
676760-001
For use only on computer models equipped with a 35 W processor and a graphics
subsystem with 1 GB of discrete memory
Computer major components 17
684674-001
Item Component Spare part number
For use only on computer models equipped with a 35 W processor and a graphics
subsystem with 1 GB of discrete memory
For use only on computer models equipped with a 35 W processor and a graphics
subsystem with UMA memory
(8) Processor (includes replacement thermal material):
Intel Core i7-3612QM 2.1 GHz processor (SC turbo up 3.1 GHz, 1600 MHz/6.0 MB
L3 cache, quad core, 35 W)
Intel Core i7-3610QM 2.3 GHz processor (SC turbo up 3.3 GHz, 1600 MHz/6.0 MB
L3 cache, quad core, 45 W), for use only on computer models equipped with NVIDIA
GeForce GT 630M GPU
Intel Core i7-2670QM 2.2 GHz processor (SC turbo up 3.1 GHz, 1333 MHz/6.0 MB
L3 cache, quad core, 45 W), for use only on computer models equipped with NVIDIA
GeForce GT 630M GPU
Intel Core i5-3320M 2.6 GHz processor (SC turbo up 3.3 GHz, 1600 MHz/3.0 MB L3
cache, dual core, 35 W)
Intel Core i5-3210M 2.5 GHz processor (SC turbo up 3.1 GHz, 1600 MHz/3.0 MB L3
cache, dual core, 35 W)
Intel Core i5-2450M 2.5 GHz processor (SC turbo up 3.1 GHz, 1333 MHz/3.0 MB L3
cache, dual core, 35 W), for use only on computer models equipped with UMA
memory or with NVIDIA GeForce GT 630M GPU
Intel Core i3-3110M 2.4 GHz processor (1600 MHz/3.0 MB L3 cache, dual core,
35 W)
676758-001
676756-001
680647-001
680646-001
665116-001
681952-001
680645-001
676359-001
682417-001
Intel Core i3-2370M 2.4 GHz processor (1333 MHz/3.0 MB L3 cache, dual core,
35 W) for use only on computer models equipped with UMA memory or NVIDIA
GeForce GT 630M GPU
Intel Core i3-2350M 2.2 GHz processor (1333 MHz/3.0 MB L3 cache, dual core,
35 W), for use only on computer models equipped with UMA memory and NVIDIA
GeForce GT 630M GPU
Intel Core i3-2330M 2.3 GHz processor (1333 MHz/3.0 MB L3 cache, dual core 35
W), for use only on computer models equipped with UMA memory and NVIDIA
GeForce GT 630M GPU (not available for all models)
(9) Fan/heat sink assembly (includes replacement thermal material):
For use only on computer models equipped with a graphics subsystem with
discrete memory
For use only on computer models equipped with a graphics subsystem with
UMA memory
(10) Power connector cable (includes bracket): 676645-001
(11) Speakers (include subwoofer, speaker cables, and 4 rubber isolators) 676655-001
(12) Base enclosure (includes battery release latch mechanism and RJ45 cover) 676643-001
Rubber Feet Kit (includes 2 base enclosure rear rubber feet, not illustrated) 689843-001
(13) 6-cell, 62 Wh, 2.8 Ah, Li-ion battery 671731-001
(14) Hard drive (does not include hard drive connector cable or hard drive rubber bracket):
677152-001
653340-001
653339–001
681226-001
681225-001
1 TB, 5400-rpm, 9.5 mm 676521-001
18 Chapter 3 Illustrated parts catalog
Item Component Spare part number
750 GB, 7200-rpm, 9.5 mm 633252-001
750 GB, 5400-rpm, 9.5 mm 634250-001
640 GB, 5400-rpm, 9.5 mm 669300-001
500 GB, 7200-rpm, 9.5 mm 634925-001
500 GB, 5400-rpm, 9.5 mm 669299-001
320 GB, 7200-rpm, 7.0 mm 634862-001
320 GB, 5400-rpm, 7.0 mm 645193-001
Hard Drive Hardware Kit (not illustrated, includes hard drive rubber bracket, 2 hard
drive retention brackets, hard drive connector cable, and 2 screws)
(15) Optical drive (includes bezel and bracket):
Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive (includes bezel
and bracket)
DVD±RW Double-Layer SuperMulti Drive (includes bezel and bracket) 676661-001
Optical Drive Hardware Kit (not illustrated, includes optical drive bezel, optical drive
bracket, and optical drive connector cable)
(16) Memory modules (2, PC3, 12800, 1600 MHz):
8 GB memory module 670034-001
4 GB memory module 641369-001
2 GB memory module 652972-001
(17) RTC battery 676654-001
(18) WLAN module:
Broadcom 4313 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-005
Intel Centrino Wireless-N 2230 802.11b/g/n 2×2 WiFi and Bluetooth Combo Adapter
(select models only)
Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi and AR3012 Bluetooth 4.0
Combo Adapter (select models only)
676647-001
676662-001
681227-001
670290-001
655795-005
Qualcomm Atheros AR9485 802.11b/g/n 1×1 WiFi Adapter (select models only) 675794-001
Ralink RT5390R 802.11b/g/n 1×1 WiFi Adapter 670691-001
(19) 32 GB mSATA solid-state drive 676656-001
Plastics Kit, includes: 676652-001
(20) Service door
(21) Wireless cover (includes one captive retention screw, secured by a C-ring)
Computer major components 19
Display assembly subcomponents
Item Component Spare part number
(1) Display bezel (includes 2 rubber screw covers) 676644-001
(2) 35.6 cm (14.0 in), LED. HD, BrightView display panel (includes 2 rubber
screw covers)
(3) Webcamera/microphone module (includes 2 rubber screw covers) 676659-001
Display Hinge Kit (includes 2 rubber screw covers, and): 676648-001
(4a) Left and right hinge covers
(4b) Left and right hinges
(5) Display panel cable (includes webcamera/microphone module cable and 2 rubber
screw covers)
(6) Antenna Kit (includes left and right wireless antenna cables and transceivers and 2
rubber screw covers)
(7) Display enclosure (includes 2 rubber screw covers):
20 Chapter 3 Illustrated parts catalog
676653-001
676646-001
676640-001
Item Component Spare part number
In black licorice finish 676641-001
In carmine red finish 678260-001
In linen white finish 676642-001
Mass storage devices
Mass storage devices 21
Item Component Spare part number
(1) Hard drive (does not include the hard drive rubber bracket, hard drive connector cable, or screws)
1 TB, 5400-rpm, 9.5 mm 676521-001
750 GB, 7200-rpm, 9.5 mm 633252-001
750 GB, 5400-rpm, 9.5 mm 634250-001
640 GB, 5400-rpm, 9.5 mm 669300-001
500 GB, 7200-rpm, 9.5 mm 634925-001
500 GB, 5400-rpm, 9.5 mm 669299-001
320 GB, 7200-rpm, 7.0 mm 634862-001
320 GB, 5400-rpm, 7.0 mm 645193-001
Hard Drive Hardware Kit, includes: 676647-001
(2a) Hard drive rubber bracket
(2b) Hard drive connector cable
Hard drive retention brackets (2, not illustrated)
Hard drive retention screws (2, not illustrated)
(3) Optical drive:
Blu-ray Disc ROM with SuperMulti DVD±R/RW Double-Layer Drive (includes bezel
and bracket)
DVD±RW Double-Layer SuperMulti Drive (includes bezel and bracket) 676661-001
Optical Drive Hardware Kit, includes: 681227-001
(4a) Optical drive bezel
(4b) Optical drive bracket
(4c) Optical drive connector cable
(5) 32 GB mSATA solid-state drive 676656-001
Miscellaneous parts
Component Spare part number
AC adapter:
120 W slim AC adapter (RC, V, PFC, 3-wire) 645156-001
90 W HP Smart AC adapter (RC, V, PFC, EM, 3-wire) 609947-001
90 W HP Smart AC adapter (RC, V, PFC, 3-wire) 609940-001
65 W HP Smart AC adapter (RC, V, EM, 3-wire) 609948-001
676662-001
65 W HP Smart AC adapter (RC, V, 3-wire) 609939-001
Power cord (3-pin, black, 1.83-m):
22 Chapter 3 Illustrated parts catalog
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