HP Pavilion dv3-2300 Maintenance And Service Manual

HP Pavilion dv3 Entertainment PC

Maintenance and Service Guide

Document Part Number: 607789-001

January 2010

This guide is a troubleshooting reference used for maintaining and servicing the computer. It provides
comprehensive information on identifying computer features, components, and spare parts; troubleshooting
computer problems; and performing computer disassembly procedures.

© Copyright 2010 Hewlett-Packard Development Company, L.P.

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel, Core, Celeron, and
Pentium are trademarks of Intel Corporation in the U.S. and other countries. Microsoft, Windows, and Windows Vista are U.S.
registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in
the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an
additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: January 2010
Document Part Number: 607789-001

Safety warning notice

WARNING: To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly

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on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface,
such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow
the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the
AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of
Information Technology Equipment (IEC 60950).

Contents

1 Product description

2 External component identification

Top components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Display components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–1

Buttons and fingerprint reader (select models only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–2

Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–3

Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–4

Pointing devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–5

Front components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–6

Right-side components. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–7

Left-side components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–8

Bottom components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2–9

3 Illustrated parts catalog

Serial number location . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–1

Computer major components . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–2

AntiGlare display assembly subcomponents (dv3-2000 models only) . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–16

BrightView display assembly subcomponents. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–17

Touch screen display assembly subcomponents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–18

Plastics Kit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–19

Mass storage devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–20

Miscellaneous parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–21

Sequential part number listing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3–22

4 Removal and replacement procedures

Preliminary replacement requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Service considerations. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Plastic parts . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–1

Grounding guidelines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–2

Component replacement procedures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Serial number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–5

Computer feet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–6

Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–7

Hard drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–8

Memory module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–10

WLAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–12

WWAN module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–19

SIM slot board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–20

RTC battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–22

Optical drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–23

Maintenance and Service Guide v

Keyboard. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–25

Switch cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–29

Speaker assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–31

Display assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–32

Top cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–44

Fingerprint reader board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–47

LED board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–48

Bluetooth module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–49

Audio board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–50

USB board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–51

Power connector and cable . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–52

System board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–53

Fan/heat sink assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–56

Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4–60

5 Setup Utility

Starting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Using the Setup Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Changing the language of the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–1

Navigating and selecting in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Displaying system information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Restoring default settings in the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–2

Exiting the Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Setup Utility menus . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Main menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

Security menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–3

System Configuration menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

Diagnostics menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5–4

6 Specifications

Computer specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–1

13.4-inch display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–2

13.3-inch display specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–3

Hard drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–4

Blu-ray ROM DVD±R/RW SuperMulti DL Drive specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–5

DVD±RW and CD-RW SuperMulti Double-Layer Drive specifications . . . . . . . . . . . . . . . . . . . . . . . . . . 6–6

System DMA specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–7

System memory map specifications. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

System interrupt specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–8

System I/O address specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6–9

7 Screw listing

Phillips PM2.0×6.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–1

Phillips PM3.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–2

Phillips PM2.0×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–3

Phillips PM2.5×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–5

Phillips PM2.0×8.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–7

Phillips PM2.0×3.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–8

Phillips PM2.5×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–13

Phillips PM2.5×4.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–15

Phillips PM2.0×6.0 screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–16

vi Maintenance and Service Guide

Phillips PM2.0×7.0 captive screw . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 7–17

8 Backup and recovery

Backup and recovery in Windows Vista . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Overview. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Creating recovery discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–1

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–2

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–4

Backup and recovery in Windows 7 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Creating recovery discs. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–5

Backing up your information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–6

Performing a recovery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8–7

9 Connector pin assignments

Audio-in (microphone). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

Audio-out (headphone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–1

External monitor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–2

HDMI . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–3

RJ-45 (network) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

Universal Serial Bus. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9–4

10Power cord set requirements

Requirements for all countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–1

Requirements for specific countries and regions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10–2

11Recycling

Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Display . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11–1

Index

Maintenance and Service Guide vii

viii Maintenance and Service Guide

1

Product description

dv3-2000 models dv3-2300 models

Discrete
graphics
subsystem

Category Description

Name HP Pavilion dv3 Entertainment PC 9999

memory

UMA
graphics
subsystem
memory

Discrete
graphics
subsystem
memory

UMA
graphics
subsystem
memory

Processors Intel® Core™2 Duo processors:

■ T9900 3.06-GHz processor, 6-MB L2 cache,
1066-MHz front side bus (FSB)

■ T9800 2.93-GHz processor, 6-MB L2 cache,
1066-MHz front side bus (FSB)

■ T9600 2.80-GHz processor, 6-MB L2 cache,
1066-MHz FSB

■ T9550 2.66-GHz processor, 6-MB L2 cache,
1066-MHz FSB

■ P8800 2.66-GHz processor, 3-MB L2 cache,
1066-MHz FSB

■ P8700 2.53-GHz processor, 3-MB L2 cache,
1066-MHz FSB

■ P8600 2.40-GHz processor, 3-MB L2 cache,
1066-MHz FSB

■ P7550 2.26-GHz processor, 3-MB L2 cache,
1066-MHz FSB

■ P7450 2.13-GHz processor, 3-MB L2 cache,
1066-MHz FSB

■ P7350 2.00-GHz processor, 3-MB L2 cache,
1066-MHz FSB

■ T6600 2.20-GHz processor, 6-MB L2 cache,
1066-MHz FSB

■ T6500 2.10-GHz processor, 6-MB L2 cache,
1066-MHz FSB

■ T6400 2.00-GHz processor, 6-MB L2 cache,
1066-MHz FSB

99

Intel Pentium® processors:

■ T4300 2.10-GHz processor, 1-MB L2 cache,
800-MHz FSB

■ T4200 2.00-GHz processor, 1-MB L2 cache,
800-MHz FSB

■ T3100 1.90-GHz processor, 1-MB L2 cache,
800-MHz FSB

■ T3000 1.80-GHz processor, 1-MB L2 cache,
800-MHz FSB

Intel Celeron® T1600 1.66-GHz processor, 1-MB L2
cache, 667-MHz FSB

Maintenance and Service Guide 1–1

99

9

Continued

Product description

Category Description

Processors

(

continued

)

Intel Core i5 processors:

■ 540M 2.53-GHz processor, 3-MB L3 cache, SC
turbo up to 3.06 GHz

■ 520M 2.40-GHz processor, 3-MB L3 cache, SC
turbo up to 2.93 GHz

■ 430M 2.26-GHz processor, 3-MB L3 cache, SC
turbo up to 2.53 GHz

dv3-2000 models dv3-2300 models

Discrete
graphics
subsystem
memory

UMA
graphics
subsystem
memory

Discrete
graphics
subsystem
memory

99

UMA
graphics
subsystem
memory

Intel Core i3 processors:

■ 350M 2.26-GHz processor, 3-MB L3 cache

■ 330M 2.13-GHz processor, 3-MB L3 cache

Chipset Intel PM45 9

Intel GM45 9

Southbridge: ICH9m 99

Intel HM55 Express 99

Graphics nVidia GeForce G 105M with 512 MB of dedicated

video memory

ATI Mobility Radeon HD4550 with 512MB of
dedicated video memory

Mobile Intel GMA 4500 MHD universal memory
architecture (UMA, integrated) with shared video
memory:

■ Up to 157 MB when system memory ≥ 1024 MB

■ Up to 669 MB when system memory ≥ 2048 MB

■ Up to 1181 MB when system memory ≥ 3072 MB

■ Up to 1181 MB when system memory ≥ 4096 MB

on computer models with 32-bit operating systems

■ Up to 1631 MB when system memory ≥ 4096 MB
on computer models with 64-bit operating systems

99

9

9

99

Panel ■ 13.4-inch, flush glass AntiGlare

(1366 × 768), high-definition (HD), LED
display assembly

■ 16:9 wide aspect ratio

■ Typical brightness: 200 nits

■ Lighted logo

■ All display assemblies include 2 WLAN antennas

■ 13.4-inch, BrightView (1366 × 768), high-definition

(HD), LED display assembly

■ 16:9 wide aspect ratio

■ Typical brightness: 200 nits

■ Lighted logo

■ All display assemblies include 2 WLAN antennas

1–2 Maintenance and Service Guide

99

9999

Continued

Category Description

Panel

(

continued

■ 13.3-inch, touch screen, multitouch-enabled,
display assembly

)

■ 16:9 wide aspect ratio

■ Typical brightness: 200 nits

■ Lighted logo

■ All display assemblies include 2 WLAN antennas

Product description

dv3-2000 models dv3-2300 models

Discrete
graphics
subsystem
memory

UMA
graphics
subsystem
memory

Discrete
graphics
subsystem
memory

UMA
graphics
subsystem
memory

9999

Memory 2 customer-accessible/upgradable memory module

slots
Supports dual-channel memory
Supports the following configurations:

■ 8192-MB total system memory
(4096 × 2, dual-channel)

■ 6144-MB total system memory
(2048 + 4096)

■ 4096-MB total system memory
(2048 × 2, dual-channel)

■ 3072-MB total system memory (2048 + 1024)

■ 2048-MB total system memory

(1024 × 2, dual-channel)

■ 2048-MB total system memory (2048 × 1)

■ 1024-MB total system memory (1024 × 1)

Supports up to 8 GB of PC2-6400, 800-MHz, DDR2 99

Supports up to 8 GB of PC3-10600, 1333-MHz, DDR3 99

Hard drives Supports 9.50-mm, 6.35-cm (2.50-inch) hard drives

Supports HP ProtectSmart Hard Drive Protection
Customer-accessible
Serial ATA
Supports the following hard drives:

■ 500-GB, 7200- and 5400-rpm

■ 320-GB, 7200- and 5400-rpm

■ 250-GB, 7200- and 5400-rpm

■ 160-GB, 7200- and 5400-rpm

■ 160-GB solid-state drive

Optical
drives

12.7-mm tray load

Serial ATA (SATA)
Fixed (removal of 1 screw required)
Customer-accessible
Parallel ATA
Supports no-optical-drive option

Supports the following drives:

■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive with
LightScribe

■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive

■ DVD±RW and CD-RW SuperMulti Double-Layer

Drive with LightScribe

9999

9999

9999

99

Continued

Maintenance and Service Guide 1–3

Product description

dv3-2000 models dv3-2300 models

UMA
graphics
subsystem
memory

Category Description

Optical
drives

continued

(

Supports the following drives:

■ Blu-ray ROM DVD±R/RW SuperMulti DL Drive with

)

LightScribe

Discrete
graphics
subsystem
memory

UMA
graphics
subsystem
memory

Discrete
graphics
subsystem
memory

99

■ DVD±RW and CD-RW SuperMulti Double-Layer
Drive with LightScribe

Microphone 2 omni-directional, digital microphones 9999

Audio High-definition audio

SRS logo requirement
Supports Microsoft® premium requirements
2 Altec Lansing Pavilion-branded speakers

Webcam VGA camera

Fixed (no tilt)
Activity LED
640 × 480 by 24 frames per second

Ethernet Intel Realtek 8111C 10/100/1000 network interface

card (NIC)

Intel Realtek 8102E 10/100 NIC 99

Ethernet cable included 9999

Wireless Integrated WLAN options by way of wireless module

2 wireless antennas built into display assembly
Supports no-WLAN option
Support for the following WLAN formats:

■ Broadcom 4322AGN 802.11a/b/g/n WLAN module

■ Broadcom 4322AGN 802.11a/b/g/n WLAN module

with Bluetooth

■ Intel WiFi Link 5100 802.11a/b/g/n

■ Intel WiFi Link 5100 802.11a/b/g/n with Bluetooth

■ Atheros 9285G 802.11a/b/g/n

■ Atheros 9285G 802.11a/b/g/n with Bluetooth

■ Broadcom 4312G 802.11a/b/g WLAN module

■ Broadcom 4312G 802.11a/b/g WLAN module with

Bluetooth

■ Atheros 9280AGN 802.11a/b/g/n

9999

9999

99

99

9999

■ Broadcom 4312G 802.11b/g

■ Intel Centrino Wireless-N 1000

■ Broadcom 43225 802.11b/g/n 2x2

Integrated WWAN options by way of wireless module
2 wireless antennas built into display assembly
Supports no-WLAN option
5-band antenna support: 2100/1800/1900/800/900
SIM card option for UMTS module
Mini Card slot with USB support
Supports High-Speed Packet Access (HSPA),

Evolution Data Optimized (EVDO) WWAN module

1–4 Maintenance and Service Guide

99

9999

Continued

Category Description

External
media cards

One ExpressCard slot, supporting optional
ExpressCard/34 cards

Digital Media Slot supporting Memory Stick (MS),
Memory Stick Pro (MSP), MultiMediaCard (MMC),
Secure Digital (SD) Memory Card, and xD-Picture
Card (XD). Adapter (not included) provides support for
mini versions of SD, MMC, and MS Duo

Product description

dv3-2000 models dv3-2300 models

Discrete
graphics
subsystem
memory

UMA
graphics
subsystem
memory

Discrete
graphics
subsystem
memory

UMA
graphics
subsystem
memory

9999

Ports Audio-in (mono microphone)

Audio-out (stereo headphone)
Consumer infrared
eSATA
HDMI v. 1.3b supporting 1080p with HDCP key
HP Smart Adapter power
Multi-pin AC power
RJ-45 (Ethernet, includes link and activity lights)
USB v. 2.0 (3)
VGA (Dsub 15-pin) supporting:

■ 1920 × 1200 external resolution at 60 GHz

■ 1600 × 1200 external resolution at 75 GHz

hot plug/unplug with auto-detect

Keyboard/
pointing
devices

13-inch keyboard
Available in:

■ Black with painted finish

■ Blue with painted finish

■ White with molded finish (Canada, Denmark,

Finland, Japan, Norway, South Korea,
and Thailand)

Backlight keyboard (Africa, Europe, Latin America, the
Middle East, and North America)

TouchPad with 2 TouchPad buttons
Supports 2-way scroll
Taps enabled as default

Power
requirements

90-W HP Smart Adapter with localized cable
plug support (3-wire plug with ground pin, supports
3-pin DC connector)

9999

9999

99

65-W HP Smart Adapter with localized cable
plug support (3-wire plug with ground pin, supports
3-pin DC connector)

Battery options:
9-cell, 2.55-Ah (83-Wh) Li-ion battery
6-cell, 2.55-Ah (55-Wh) Li-ion battery
6-cell, 2.20-Ah (47-Wh) Li-ion battery

Security Security cable slot

Fingerprint reader with Digital Persona software
support

Maintenance and Service Guide 1–5

99

9999

9999

Continued

Product description

Category Description

Operating
system

Preinstalled:

Windows Vista® Business (32 bit)
Windows Vista Home Basic (32 bit)
Windows Vista Premium (64 and 32 bit)
Windows Vista Ultimate (64 bit)

dv3-2000 models dv3-2300 models

Discrete
graphics
subsystem
memory

UMA
graphics
subsystem
memory

Discrete
graphics
subsystem
memory

99

UMA
graphics
subsystem
memory

Service­ability

Windows 7 Professional (64 and 32 bit)
Windows 7 Home Premium (64 and 32 bit)
Windows 7 Home Basic (32 bit)
FreeDos

End-user replaceable parts:

AC adapter
Battery (system)
Hard drive
Memory modules
RTC battery
Optical drive
WLAN module
WWAN module

9999

9999

1–6 Maintenance and Service Guide

Top components

Display components

2

External component identification

Item Component Description

(1) Internal display switch Turns off the display and initiates Sleep if the display is closed while the power

(2) Wireless antennas On select computer models, at least two antennas send and receive signals

(3) Internal microphones (2) Record sound.

(4) Webcam light On: The webcam is in use.

(5) Webcam Records audio and video and captures still photographs.

To see wireless regulatory notices, refer to the section of the

✎

to your country or region. These notices are located in Help and Support.

Maintenance and Service Guide 2–1

is on.

from one or more wireless devices. These antennas are not visible from the
outside of the computer.

For optimal transmission, keep the areas immediately around the

✎

antennas free from obstructions.

Regulatory, Safety and Environmental Notices

that applies

External component identification

Buttons and fingerprint reader (select models only)

Item Component Description

(1) Power button* ■ When the computer is off, press the button to turn on the computer.

■ When the computer is on, press the button briefly to initiate Sleep.

■ When the computer is in the Sleep state, press the button briefly to

exit Sleep.

■ When the computer is in Hibernation, press the button briefly to
exit Hibernation.

If the computer has stopped responding and Windows® shutdown
procedures are ineffective, press and hold the power button for at least
5 seconds to turn off the computer.

To learn more about your power settings:

■ In Windows Vista, select Start > Control Panel > System and
Maintenance > Power Options.

■ In Windows 7, select Start > Control Panel > System and Security >
Power Options.

(2) Volume mute button Mutes and restores speaker sound.

(3) Volume scroll zone To decrease the volume, slide your finger to the left on the scroll zone or tap

the minus sign. To increase the volume, slide your finger to the right on the
scroll zone or tap the plus sign.

(4) Wireless button Turns the wireless feature on or off, but does not create a wireless

connection.

To establish a wireless connection, a wireless network must already be

✎

set up.

(5) Fingerprint reader (select

models only)

*This table describes factory settings. For information about changing factory settings, refer to the user guides located in
Help and Support.

2–2 Maintenance and Service Guide

Allows a fingerprint logon to Windows, instead of a password logon.

Keys

External component identification

Item Component Description

(1) esc key Displays system information when pressed in combination with the fn key.

(2) fn key Executes frequently used system functions when pressed in combination with

a function key or the esc key.

(3) Windows logo key Displays the Windows Start menu.

(4) Spacebar Turns the keyboard lights on and off when pressed in combination with the fn

key (select models only).

(5) Windows applications key Displays a shortcut menu for items beneath the pointer.

(6) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.

(7) Function keys Execute frequently used system functions when pressed in combination with

the fn key.

Maintenance and Service Guide 2–3

External component identification

Lights

Item Component Description

(1) Caps lock light On: Caps lock is on.

(2) Power lights (2)* ■ On: The computer is on.

■ Blinking: The computer is in the Sleep state.

■ Off: The computer is off or in Hibernation.

(3) Volume mute light ■ White: Computer sound is on.

■ Amber: Computer sound is off.

(4) Volume down light On: The volume scroll zone is being used to decrease speaker volume.

(5) Volume up light On: The volume scroll zone is being used to increase speaker volume.

(6) Num lock light On: Num lock is on or the embedded numeric keypad is enabled.

(7) Wireless light ■ On: An integrated wireless device, such as a wireless local area network

(WLAN) device and/or a Bluetooth® device, is on.

■ Off: All wireless devices are off.

(8) Battery light ■ On: A battery is charging.

■ Blinking: A battery that is the only available power source has reached a

low battery level. When the battery reaches a critical low-battery level, the
battery light begins blinking more rapidly.

■ Off: If the computer is plugged into an external power source, the light is
turned off when all batteries in the computer are fully charged. If the
computer is not plugged into an external power source, the light stays off
until the battery reaches a low battery level.

(9) Drive light Blinking: The hard drive or optical drive is being accessed.

*The two power lights display the same information. The light on the power button is visible only when the computer is open.
The power light on the front of the computer is visible whether the computer is open or closed.

2–4 Maintenance and Service Guide

Pointing devices

Item Component Description

External component identification

(1) TouchPad light ■ White: TouchPad is enabled.

■ Amber: TouchPad is disabled.

(2) TouchPad* Moves the pointer and selects or activates items on the screen.

(3) Left TouchPad button* Functions like the left button on an external mouse.

(4) TouchPad on/off button Enables/disables the TouchPad.

(5) TouchPad scroll zone Scrolls up or down.

(6) Right TouchPad button* Functions like the right button on an external mouse.

*This table describes factory settings. To view or change pointing device references:

■ In Windows Vista, select Start > Control Panel > Hardware and Sound > Mouse.

■ In Windows 7, select Start > Devices and Printers. Then, right-click the device representing your computer, and select

Mouse settings.

Maintenance and Service Guide 2–5

External component identification

Front components

Item Component Description

(1) Power light ■ On: The computer is on.

(2) Battery light ■ On: A battery is charging.

(3) Drive light Blinking: The hard drive or optical drive is being accessed.

■ Blinking: The computer is in the Sleep state.

■ Off: The computer is off or in Hibernation.

■ Blinking: A battery that is the only available power source has reached a

low battery level or a critical battery level.

■ Off: If the computer is plugged into an external power source, the light is
turned off when all batteries in the computer are fully charged. If the
computer is not plugged into an external power source, the light stays off
until the battery reaches a low battery level.

(4) Consumer infrared lens Receives a signal from the remote control (provided with select models only).

(5) Audio-in (microphone) jack Connects an optional computer headset microphone, stereo array

microphone, or monaural microphone.

(6) Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers,

headphones, ear buds, a headset, or television audio.

2–6 Maintenance and Service Guide

Right-side components

Item Component Description

(1) ExpressCard slot Supports an optional ExpressCard/34 module.

(2) Digital Media Slot Supports the following optional digital card formats: Secure Digital (SD)

(3) Digital Media Slot light Blinking: The media card is being accessed.

(4) eSATA/USB port Connects a high-performance eSATA component, such as an eSATA external

(5) HDMI port Connects an optional video or audio device, such as a high-definition

External component identification

Memory Card, Secure Digital Input/Output (SD I/O), MultiMediaCard (MMC),
Memory Stick (MS), Memory Stick Pro (MSP), and xD-Picture Card (XD).

hard drive, or connects an optional USB device.

television, or any compatible digital or audio component.

Depending on your computer model, the computer may include an

✎

HDMI port or a USB port at this location.

(6) RJ-45 (network) jack Connects a network cable.

(7) External monitor port Connects an external VGA monitor or projector.

(8) Vent Enables airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.

(9) Security cable slot Attaches an optional security cable to the computer.

The security cable is designed to act as a deterrent, but it may not

✎

prevent the computer from being mishandled or stolen.

Maintenance and Service Guide 2–7

External component identification

Left-side components

Item Component Description

(1) Power connector Connects an AC adapter.

(2) AC adapter light ■ On: The computer is connected to external power.

(3) USB ports (2) Connect optional USB devices.

(4) Optical drive Reads optical discs and, on select models, also writes to optical discs.

(5) Optical drive light Blinking: The drive is being accessed.

■ Off: The computer is not connected to external power.

2–8 Maintenance and Service Guide

Bottom components

External component identification

Item Component Description

(1) Battery release latch Releases the battery from the battery bay.

(2) Battery bay Holds the battery.

(3) Wireless module compartment Holds a wireless LAN module, wireless WAN module (select models only),

and the RTC battery.

To prevent an unresponsive system, replace the wireless module only

✎

with a wireless module authorized for use in the computer by the
governmental agency that regulates wireless devices in your country or
region. If you replace the module and then receive a warning message,
remove the module to restore computer functionality, and then contact
technical support through Help and Support.

(4) Vents (6) Enable airflow to cool internal components.

The computer fan starts up automatically to cool internal components

✎

and prevent overheating. It is normal for the internal fan to cycle on and
off during routine operation.

(5) Hard drive bay Holds the hard drive and the memory module slots.

Maintenance and Service Guide 2–9

External component identification

2–10 Maintenance and Service Guide

Serial number location

When ordering parts or requesting information, provide the computer serial number and model number located on
the bottom of the computer.

3

Illustrated parts catalog

Item Component Description

1 Product name This is the product name affixed to the front of your computer.

2 Serial number (s/n) This is an alphanumeric identifier that is unique to each product.

3 Part number/Product number (p/n) This number provides specific information about the product’s

4 Model description This is the alphanumeric identifier you use to locate documents,

5 Warranty period This number describes the duration (in years) of the warranty

Maintenance and Service Guide 3–1

hardware components. The part number helps a service
technician to determine what components and parts are needed.

drivers, and support for your computer.

period for this computer.

Illustrated parts catalog

Computer major components

3–2 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare Part Number

(1) Display assemblies (include 2 WLAN antenna transceivers and cables, 2 WWAN antenna transceivers and cables,

webcam, microphone, nameplate, and logo):

13.4-inch AntiGlare display assemblies for use only with dv3-2000 computer models:

■ For use only with computer models with black trim 530785-001

■ For use only with computer models with white trim 530787-001

13.4-inch BrightView display assemblies for use only with dv3-2000 computer models:

■ For use only with computer models with black trim 531787-001

■ For use only with computer models with blue trim 538659-001

■ For use only with computer models with white trim 531793-001

13.3-inch BrightView display assemblies:

■ For use only with computer models with black trim 531786-001

■ For use only with computer models with blue trim 538658-001

■ For use only with computer models with white trim 531792-001

Touch screen display assemblies:

■ 13.4-inch display assembly for use only in dv3-2000 models with blue trim 576316-001

■ 13.3-inch LED display assembly for use only in dv3-2300 models with blue trim 591414-001

■ 13.3-inch display assembly 595584-001

(2) Switch cover (includes power button board and cable)

For use only with dv3-2000 computer models:

■ With black trim 531817-001

■ With blue trim 589611-001

■ With white trim 531818-001

For use only with dv3-2300 computer models:

■ With black trim 591432-001

■ With blue trim 591434-001

■ With white trim 591433-001

(3) Keyboards (include keyboard cable):

Keyboard with backlight for use only with dv3-2000 computer models (includes backlight cable; available only in

black trim):

■ For use in Belgium 530646-A41

■ For use in the Czech Republic 530646-221

■ For use in Denmark, Finland, and Norway 530646-DH1

■ For use in Europe, the Middle East, and Africa 530646-B31

■ For use in France 530646-051

■ For use in French Canada 530646-121

■ For use in Germany 530646-041

■ For use in Greece 530646-DJ1

■ For use in Israel 530646-BB1

Maintenance and Service Guide 3–3

Continued

Illustrated parts catalog

Item Description Spare Part Number

Keyboards

(Continued):

■ For use in Italy 530646-061

■ For use in Latin America 530646-161

■ For use in Portugal 530646-131

■ For use in Russia 530646-251

■ For use in Saudi Arabia 530646-171

■ For use in Spain 530646-071

■ For use in Switzerland 530646-BG1

■ For use in Turkey 530646-141

■ For use in the United Kingdom 530646-031

■ For use in the United States 530646-001

Keyboards without backlight with molded finish for use only with computer models with black trim:

■ For use in Belgium 530643-A41

■ For use in Brazil 530643-201

■ For use in the Czech Republic 530643-221

■ For use in Europe, the Middle East, and Africa 530643-B31

■ For use in France 530643-051

■ For use in French Canada 530643-121

■ For use in Germany 530643-041

■ For use in Greece 530643-DJ1

■ For use in Israel 530643-BB1

■ For use in Italy 530643-061

■ For use in Japan 530643-291

■ For use in Latin America 530643-161

■ For use in the Netherlands 530643-DH1

■ For use in Portugal 530643-131

■ For use in Russia 530643-251

■ For use in Saudi Arabia 530643-171

■ For use in South Korea 530643-AD1

■ For use in Spain 530643-071

■ For use in Switzerland 530643-BG1

■ For use in Taiwan 530643-AB1

■ For use in Thailand 530643-281

■ For use in Turkey 530643-141

■ For use in the United Kingdom 530643-031

■ For use in the United States 530643-001

Continued

3–4 Maintenance and Service Guide

Illustrated parts catalog

Item Description Spare Part Number

Keyboards

(Continued):

Keyboards without backlight with painted finish for use only with dv3-2000 computer models with black trim:

■ For use in Denmark, Finland, and Norway 530644-DH1

■ For use in French Canada 530644-121

■ For use in Japan 530644-291

■ For use in Saudi Arabia 530644-171

■ For use in South Korea 530644-AD1

■ For use in Thailand 530644-281

Keyboards without backlight with molded finish for use only with dv3-2000 computer models with blue trim:

■ For use in French Canada 538665-121

■ For use in Japan 538665-291

■ For use in South Korea 538665-AD1

■ For use in Thailand 538665-281

■ For use in the United States 538665-001

Keyboards without backlight with molded finish for use only with computer models with white trim:

■ For use in Belgium 539044-A41

■ For use in Brazil 539044-201

■ For use in the Czech Republic 539044-221

■ For use in Europe, the Middle East, and Africa 539044-DH1

■ For use in France 539044-051

■ For use in Germany 539044-041

■ For use in Greece 539044-DJ1

■ For use in Israel 539044-BB1

■ For use in Italy 539044-061

■ For use in Japan 539044-291

■ For use in Latin America 539044-161

■ For use in the Netherlands 539044-DH1

■ For use in Portugal 539044-131

■ For use in Russia 539044-251

■ For use in Saudi Arabia 539044-171

■ For use in South Korea 539044-AD1

■ For use in Spain 539044-071

■ For use in Switzerland 539044-BG1

■ For use in Taiwan 539044-AB1

■ For use in Thailand 539044-281

■ For use in Turkey 539044-141

■ For use in the United Kingdom 539044-031

■ For use in the United States 539044-001

Maintenance and Service Guide 3–5

Continued

Illustrated parts catalog

Item Description Spare Part Number

Keyboards

(Continued):

Keyboards without backlight with painted finish for use only with dv3-2000 computer models with white trim:

■ For use in Belgium 530645-A41

■ For use in Brazil 530645-201

■ For use in the Czech Republic 530645-221

■ For use in Denmark, Finland, and Norway 530645-DH1

■ For use in Europe, the Middle East, and Africa 530645-B31

■ For use in France 530645-051

■ For use in French Canada 530645-121

■ For use in Germany 530645-041

■ For use in Greece 530645-DJ1

■ For use in Israel 530645-BB1

■ For use in Italy 530645-061

■ For use in Japan 530645-291

■ For use in Latin America 530645-161

■ For use in Portugal 530645-131

■ For use in Russia 530645-251

■ For use in Saudi Arabia 530645-171

■ For use in South Korea 530645-AD1

■ For use in Spain 530645-071

■ For use in Switzerland 530645-BG1

■ For use in Taiwan 530645-AB1

■ For use in Thailand 530645-281

■ For use in Turkey 530645-141

■ For use in the United Kingdom 530645-031

■ For use in the United States 530645-001

Keyboards for use only with computer models with blue trim:

■ For use in Belgium 576306-A41

■ For use in the Czech Republic 576306-221

■ For use in Denmark, Finland, and Norway 576306-DH1

■ For use in Europe, the Middle East, and Africa 576306-B31

■ For use in France 576306-051

■ For use in Germany 576306-041

■ For use in Greece 576306-DJ1

■ For use in Hungary 576306-211

■ For use in Israel 576306-BB1

■ For use in Italy 576306-061

■ For use in Portugal 576306-131

3–6 Maintenance and Service Guide

Continued