HP PAVILION 900, PAVILION 9900 User Manual

upgrading and

servicing the pc

English

The information in this document is subject to change without notice.

Hewlett-Packard

Company makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.

HP shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

HP assumes no responsibility for the use or reliability of its software on equipment that is not furnished by HP.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of HP.

Hewlett-Packard Company Home Products Division P.O. Box 4010 Cupertino, CA 95015-4010 USA

Hewlett-Packard is a registered trademark of Hewlett-Packard Company in the United States of America and other countries.

Other brand or product names are trademarks of their respective holders.

Contents

Features of the HP Pavilion home PC .... 1

Opening the Computer .........................2

Before You Begin .............................................. 3

Removing the Front Cover.................................. 4

Removing the Side Panels .................................. 4

Removing the Fan Duct...................................... 6

Adding Memory................................... 6

DIMMs ............................................................ 7

DDR DIMMs ..................................................... 7

RIMMs............................................................. 8

Installing a Memory Module .............................. 9

Removing a Memory Module ........................... 11

Installing Add-In Cards....................... 12

What Is Plug and Play? ................................... 14

If the New Card or Device Isn’t Working ........... 14

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Adding and Removing Drives............. 15

Adding a New Drive ...................................... 15

Installing a Second Hard Drive......................... 16

Removing the Preinstalled Hard Drive ............... 18

Replacing the Diskette Drive............................. 20

Replacing the Optical Drive ............................. 21

Replacing the Battery......................... 23

Closing the Computer......................... 25

Regulatory and Safety Information .... 27

ENERGY STAR Compliance ............................. 30

Operating Specifications ................................. 44

Index ................................................ 45

upgrading and servicing the pc

iii

Features of the HP Pavilion home PC

On the top of the chassis is a CD holder (A). Store the CDs that came with the HP Pavilion inside this compartment, so you can quickly locate them if you ever need to reinstall any of the system applications.

The door located below the two disc drives covers two additional drive bays (B). You can install additional drives (such as a Zip or tape drive) in these bays (see “Adding and Removing Drives” on page 15).

To connect components, such as a digital camera, to the front of the PC, flip up the port cover (C) and plug the cables into the corresponding connectors.

Note:

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The power supply is pre-set for the country in which you purchased the HP Pavilion. If you move to another location, please make sure you check the voltage requirements in the country you reside before turning on the PC.

upgrading and servicing the pc

Opening the Computer

Warning:

sure to use ergonomically correct lifting procedures when moving the computer.

Avertissement :

HP Pavilion est lourd ; suivez des procédures ergonomiques lorsque vous le déplacez.

Warning:

can damage disk drives, add-in cards, and other components. If an ESD station is not available, wear a wrist strap attache to a metal part of the computer. Place cards on a conductive foam pad or inside the conductive wrapper they came in; do not place the cards on top of the wrapper.

The HP Pavilion is heavy; be

L’ordi nateur

Electrostatic discharge (ESD)

Avertissement :

électrostatiques peuvent endommager les unités de disque, cartes d’extension et autres composants. Si vous ne disposez pas d’une station de protection contre les décharges électrostatiques, portez un bracelet antistatique relié à une partie métallique de l’ordinateur. Placez les cartes sur un tapis en mousse conducteur ou dans leur emballage, mais ne les posez jamais sur leur emballage.

Warning:

with the cover removed. Always replace the cover before turning on the system.

Do not operate the system

Avertissement :

système lorsque son capot est ouvert. Remettez toujours le capot en place avant de mettre le système sous tension.

Des décharges

N’utilisez pas le

hp pavilion home pc

Before You Begin

Read the following items before attempting to upgrade or service the computer:

These procedures assume familiarity with the general terminology associated with personal computers and with the safety practices and regulatory compliance required for using and modifying electronic equipment.

Set up an equipment log to record the system model and serial numbers, all installed options, and other information about the system. If you need this information, it will be easier to consult the log than to open up and examine the system.

HP recommends that you use an antistatic wrist strap and a conductive foam pad when working on the system.

Disconnect the system from any telecommunications links, networks, or modems, and then disconnect the system power source before performing any of the procedures described in this guide. Failure to do so before you open the system or do any procedures can result in personal injury or equipment damage.

Note:

Disconnect the modem/phone cable before disconnecting the power cord from the system.

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upgrading and servicing the pc

Removing the Front Cover

You need to remove the front cover to add and remove drives.

Open the door on the CD holder (on the top of the chassis).

In the hole on top of the chassis (A), insert a pointed object (such as a paper clip or pen). The drive cover pops open.

Pull the cover up and out to remove.

Warning:

Safety Information”

this document before installing and connecting your system to the electrical power system.

Avertissement :

consignes additionnelles de sécurité à la fin de ce document avant d’installer et d’alimenter votre système informatique.

Please read the “

located at the end of

Prière de lire les

Additional

Removing the Side Panels

You must remove the right side panel to add memory, insert add-in cards, or change the battery.

You must remove both side panels to add or remove drives.

Turn off the computer and all peripherals.

Disconnect the modem/phone cable.

Disconnect the power cord and all other

attached cables (such as the keyboard, mouse, and monitor).

hp pavilion home pc

Loosen the two thumbscrews on the right side panel, and if removing both side panels, loosen the two flat screws on the left side panel. The first time you loosen the thumbscrews you may need a flathead screwdriver. (Thumbscrews do not detach; they’ll stay on the panel loosely until you tighten them again.) Use a flathead screwdriver to remove the two screws on the left side panel.

Stand behind the computer, and place one hand on top of the chassis.

Grasp the handle of the right side panel (A) or press the side of the left panel with your other hand and pull the panel toward you until it stops.

Facing the side panel to be removed, pull the top of the panel out toward you.

Lift the panel up and out. Set the panel aside.

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upgrading and servicing the pc

Removing the Fan Duct

Adding Memory

To access some components on the motherboard, you may need to remove the fan duct.

Gently lay the computer on its side.

To disengage the fan duct (B), lift up the two tabs (C), and push them inside the chassis.

Lift the fan duct up, and remove it from the chassis.

The motherboard contains sockets for either DIMMs (dual in-line memory modules), DDR DIMMs (double data rate dual in-line memory modules), or RIMMs (Rambus in-line memory modules), depending on which HP Pavilion model you have. To determine which type of memory module your HP Pavilion uses, go to the HP At Home Web site listed in the

License Information

HP Pavilion technical specifications.

The motherboard contains 168-pin DIMM sockets, 184-pin DDR DIMM sockets, or 184-pin RIMM sockets. The exact number of sockets depends on which model you have.

, and look at the online

Warranty and

hp pavilion home pc

DIMM

DDR DIMM

DIMMs

DIMMs must be 168-pin unbuffered SDRAM (synchronous dynamic random access memory), compliant with the Intel

DIMM Specification

PC SDRAM Unbuffered

. The HP Pavilion ships with one or more memory modules, but you can replace the existing memory module(s) with higher-capacity ones. You can install 64 MB, 128 MB, or 256 MB memory modules in the system.

DDR DIMMs

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RIMM

Warning:

memory module could damage the system.

Avertissement :

inapproprié de module de mémoire peut endommager votre système.

Using the wrong type of

L’utilisation d’un type

DDR DIMMs must be 184-pin unbuffered DDR SDRAM (double data rate synchronous dynamic random access memory). The HP Pavilion ships with one or more memory modules, but you can replace the existing memory module(s) with higher-capacity ones. You can install 64 MB, 128 MB, or 256 MB memory modules in the computer.

upgrading and servicing the pc

RIMMs

RIMMs must be 184-pin RDRAM (Rambus dynamic random access memory), non-ECC (non-error correction checking), compliant with the Rambus/Intel specification.

The motherboard has four RIMM sockets that are for a dual-channel configuration. The following requirements must be met:

The HP Pavilion uses PC600 or PC800 RDRAM modules. Rambus signaling level technology permits 600 and 800 MHz transfer rates.

All four RIMM sockets must be filled. If you do not populate a socket with a RIMM, the empty socket must be filled with a C-RIMM (continuity RIMM). Two C-RIMMs are included on the motherboard.

Note:

RIMMs work in identical pairs, so they must be

A C-RIMM does not contain any memory — it is only a placeholder card used to close the memory circuit. C-RIMMs are necessary to avoid breaking the signal lines, which are a serial connection in a Rambus interface; this ensures the electrical integrity.

from the same vendor, and have the same speed, and memory size density within each channel (see the memory table).

When C-RIMMs are used to fill empty sockets, they must be placed in the RIMM A2 and RIMM B2 sockets. The RIMMs must be inserted in the RIMM A1 and RIMM B1 sockets.

hp pavilion home pc

The following table illustrates the initial combinations of RIMMs you can use, and the insertion sequence.

Channel 1 Channel 2

Total Memory

128 MB

256 MB 64 MB

256 MB 128 MB

384 MB 128 MB

512 MB

512 MB 256 MB

RIMM A1

socket

64 MB RIMM

RIMM

RIMM 128 MB

RIMM

RIMM A2

socket

C-RIMM

64 MB RIMM

C-RIMM 128 MB

64 MB RIMM

128 MB RIMM

C-RIMM 256 MB

RIMM B1 socket

64 MB RIMM

RIMM 128 MB

RIMM

RIMM B2

socket

C-RIMM

64 MB RIMM

C-RIMM

64 MB RIMM

128 MB RIMM

C-RIMM

Installing a Memory Module

Turn off the computer and all peripherals.

Disconnect the modem/phone cable.

Disconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor).

Remove the side panel and the fan duct (see

“Removing the Side Panels” on page 4 and “Removing the Fan Duct” on page 6).

Locate the memory sockets on the motherboard.

English

Note:

DIMM and DDR DIMM

RIMM

If all of the memory sockets are filled, you need to remove one of the memory modules (see “Removing a Memory Module” on page 11).

upgrading and servicing the pc

Move any cabling out of the way, if necessary.

Push down on the two retaining clips on the ends of the memory socket.

Holding the new memory module by its edges only, remove it from the antistatic packaging. (Avoid touching the memory chips or the gold contacts on the module.) The memory module has one or two small notches on the lower edge that fit into raised bumps in the memory socket.

Hold the memory module in alignment with the socket, aligning the notches with the bumps.

DIMM RIMM

Push straight down on top of the memory

DDR DIMM

module until it is fully seated in the socket. The retaining clips on the ends of the socket automatically lock it into position when the memory module is fully seated.

To reassemble the computer:

If you moved any cabling, restore the cable connections and routing.

Replace the fan duct and the side panel (see “Closing the Computer” on page 25).

Reconnect the power cord and all other cables.

Reconnect the modem/phone cable.

Turn on the computer and all peripherals.

hp pavilion home pc

Removing a Memory Module

Turn off the computer and all peripherals.

Disconnect the modem/phone cable.

Disconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor).

Remove the side panel and the fan duct (see “ Removing the Side Panels” on page 4 and “ Removing the Fan Duct” on page 6).

Locate the memory sockets on the motherboard.

Move any cabling out of the way, if necessary.

Push down on the two retaining clips on the ends of the socket until the memory module pops out of the socket.

DIMM and DDR DIMM

Warning:

module out of the socket. Use the retaining clips to eject the module.

Avertissement :

directement sur le module de mémoire. Servez-vous des clips pour l’éjecter.

Holding the memory module by its edges only,

Do not pull the memory

Ne tirez pas

RIMM

lift it away from the socket. Store it in its antistatic packaging.

To install a new memory module in this socket, see “ Installing a Memory Module” on page 9.

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upgrading and servicing the pc

Installing Add-In Cards

At some point, you may add a PCI or AGP card to the computer to accommodate a new component, such as a scanner, or to upgrade an existing card.

Warning:

by installing add-in cards that draw excessive current. The system is designed to provide 2 amps (average) of +5 V power for each board/card in the computer. The total +5 V current draw in a fully loaded system (one with all add-in card slots filled) must not exceed the total number of slots multiplied by 2 amps.

Do not overload the system

Avertissement :

l’ordinateur en installant des cartes d’extension qui consomment beaucoup de courant. L’ordinateur est conçu pour fournir un courant de 2 ampères (en moyenne), +5 volts, à chaque carte installée sur l’ordinateur. La consommation totale de courant de +5 V sur un ordinateur entièrement chargé (dont tous les logements de cartes sont occupés) ne doit pas excéder le nombre total de supports multiplié par 2 ampères.

Ne surchargez pas

To add or replace an add-in card:

Turn off the computer and all peripherals.

Disconnect the modem/phone cable.

Disconnect the power cord and all other

attached cables (such as the keyboard, mouse, and monitor).

hp pavilion home pc

Remove the side panel (see “Removing the Side Panels” on page 4).

Gently lay the computer on its side.

To flip open the add-in card bracket, loosen the two thumbscrews.

If you’re adding a new card to a previously unused slot, remove the expansion slot cover.

English

Pull down one of the levers. The bracket flips open.

Warning:

on the expansion slot cover.

Avertissement :

bords du couvercle du logement d’extension sont tranchants.

Be careful of the sharp edges

Soyez prudent, car les

If you’re replacing a card, first disconnect any external and/or internal cables attached to the card. Hold the metal bracket and the far top corner of the card. Carefully remove the card by pulling the card straight out of the expansion slot.

upgrading and servicing the pc

Insert the new card into the slot and push straight down. (For full-length cards, slide the card into the vertical slot as well.) Make sure the card is properly seated.

Push the lever up to close the add-in card bracket.

Tighten the two thumbscrews on the back of the bracket.

What Is Plug and Play?

“Plug and Play” describes the ability to add and remove add-in cards, memory, and peripherals without any special procedures such as resetting jumpers and testing for system conflicts. The system BIOS (basic input/output system) finds these components and adds them to the system. You do not have to run the BIOS setup program.

To reassemble the computer:

Replace the side panel (see “Closing the Computer” on page 25).

Reconnect the power cord and all other cables.

Reconnect the modem/phone cable.

Turn on the computer and all peripherals.

Install any software drivers supplied by the card manufacturer.

hp pavilion home pc

If the New Card or Device Isn’t Working

Read through the card manufacturer’s installation instructions, and recheck all connections, including those to the card, power supply, keyboard, and monitor. If the problem still exists, run the BIOS setup program and load the default settings, and then save and exit.

Adding and Removing Drives

The HP Pavilion has seven drive bays to accommodate a variety of devices, such as CD-ROM, DVD, CD-Writer, Zip, tape, diskette, and hard drives. The specific devices installed on your system vary according to which model you purchased.

Note that the motherboard IDE can support four devices. To use additional bays, you need to purchase an add-in card.

Adding a New Drive

The HP Pavilion has empty 3.5-inch and/or

5.25-inch drive bays in which you can install additional IDE devices (such as a Zip or a tape drive).

Turn off the computer and all peripherals.

Disconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor).

Remove the front cover (see “Removing the Front Cover” on page 4).

Remove the bay insert by pulling the right side of the insert (B) toward you.

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Disconnect the modem/phone cable.

upgrading and servicing the pc

Remove both of the side panels (see “Removing the Side Panels” on page 4).

Note:

Slide the new drive through the opening in the

Make sure the jumper on the new drive is in the CS (Cable Select) position.

front of the computer, until the screw holes align.

Install the screws on the drive tray.

Attach the power cable to the back

of the drive.

Note:

Attach the IDE ribbon cable to the back of

If you are having trouble connecting the cables, you can remove the fan duct (see “Removing the Fan Duct” on page 6).

the drive and to the motherboard. Attach any other cables provided with the

drive.

To reassemble the computer:

Replace the side panels (see “Closing the

Computer” on page 25). Replace the front cover.

Reconnect the power cord and all other

cables. Reconnect the modem/phone cable.

Turn on the computer and all peripherals.

Install any software drivers supplied by the

drive manufacturer.

Installing a Second Hard Drive

The HP Pavilion can accommodate a second

3.5-inch hard drive.

Turn off the computer and all peripherals.

Disconnect the modem/phone cable.

Disconnect the power cord and all other

attached cables (such as the keyboard, mouse, and monitor).

hp pavilion home pc

Remove the side panels (see “Removing the Side Panels” on page 4).

Remove the screw (A) on the hard drive mounting bracket (B).

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Pull out the mounting bracket.

Note:

Place the underside of the new hard drive on

the mounting bracket and attach the four screws.

Make sure the jumper on the new drive is in the CS (Cable Select) position.

upgrading and servicing the pc

Slide the bracket back into the computer.

Reattach the screw to the bracket.

Removing the Preinstalled Hard Drive

Attach the power cable to the back of the drive.

Attach the IDE ribbon cable to the back of the drive and to the motherboard.

To reassemble the computer:

Replace both of the side panels (see “Closing the Computer” on page 25).

Reconnect the power cord and all other cables.

Reconnect the modem/phone cable.

Turn on the computer and all peripherals.

You need to remove the hard drive from the chassis if you want to replace it with a highercapacity drive or if you want to safeguard your data when sending the computer out to be repaired. If you are replacing the hard drive, purchase the replacement drive from HP. Refer to the telephone number of the HP Customer Care Center on the Support Path card included in the documentation packet which came with the PC.

To remove the preinstalled hard drive:

Turn off the computer and all peripherals.

Disconnect the modem/phone cable.

Disconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor).

Remove the front cover (see “Removing the Front Cover” on page 4).

hp pavilion home pc

Remove both of the side panels (see “Removing the Side Panels” on page 4).

Disconnect the power and IDE cables attached to the back of the hard drive.

Pull the hard drive out through the front of the

computer, and store the drive and screws in a safe location.

To install the new hard drive:

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Note:

Remove the two screws (C) on the side of the

If you are having trouble disconnecting the cables, you can remove the fan duct (see “Removing the Fan Duct” on page 6).

hard drive and then remove the two screws on the other side of the hard drive.

Slide the new hard drive through the front of

the computer, aligning the screw holes. Attach the screws.

Connect the cables to the back of the drive.

To reassemble the computer:

Replace the side panels (see “Closing the

Computer” on page 25). Replace the front cover.

Reconnect the power cord and all other

cables. Reconnect the modem/phone cable.

Turn on the computer and all peripherals.

If needed, install Windows.

upgrading and servicing the pc

Replacing the Diskette Drive

If you need to replace the diskette drive, you can remove the existing drive and install a new one. To ensure that the drive fits properly into the HP Pavilion, be sure to purchase the replacement diskette drive from HP. Refer to the Support Path card for the telephone number of the HP Customer Care Center.

To remove the diskette drive:

Turn off the computer and all peripherals.

Disconnect the modem/phone cable.

Disconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor).

Remove the front cover (see “Removing the Front Cover” on page 4).

Remove both of the side panels (see “Removing the Side Panels” on page 4).

Disconnect the power and IDE cables attached to the back of the diskette drive.

Note:

Remove the two screws (D) on the side of the

If you are having trouble disconnecting the cables, you can remove the fan duct (see “Removing the Fan Duct” on page 6).

diskette drive and then remove the two screws on the other side of the diskette drive.

Push the diskette drive out through the front of

the computer.

Remove the fan duct (see “Removing the Fan Duct” on page 6).

hp pavilion home pc

To install a new diskette drive:

Slide the new drive through the diskette drive bay in the front of the computer, aligning the screw holes.

Attach the screws.

Connect the cables to the back of the drive.

To reassemble the computer:

Replace the fan duct and side panels (see “Closing the Computer” on page 25).

Replace the front cover.

Reconnect the power cord and all other cables.

Reconnect the modem/phone cable.

Turn on the computer and all peripherals.

Replacing the Optical Drive

Your computer comes with two optical drives (CD-ROM, DVD, and/or CD-Writer) that you can replace or upgrade.

To remove the optical drive:

Turn off the computer and all peripherals.

Disconnect the modem/phone cable.

Disconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor).

Remove the front cover (see “Removing the Front Cover” on page 4).

Remove both of the side panels (see “Removing the Side Panels” on page 4).

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upgrading and servicing the pc

Remove the two screws (E or F) on the right side of the optical drive and the two matching screws on the left side of the drive.

Disconnect the power and IDE cables attached to the back of the optical drive.

Push the optical drive through the front of the computer.

To install a new optical drive:

Note:

Make sure the jumper on the new drive is in the CS (Cable Select) position.

Slide the new drive through the optical drive bay in the front of the computer.

Connect the cables to the back of the drive.

Align the screw holes and attach the screws as

follows:

top drive bay — use (E) screw holes, two screws on each side of the drive

second drive bay — use (F) screw holes, two screws on each side of the drive

hp pavilion home pc

To reassemble the computer:

Replace both of the side panels. (See “Closing the Computer” on page 25).

Replace the front cover.

Reconnect the power cord and all other cables.

Reconnect the modem/phone cable.

Turn on the computer and all peripherals.

Install any software drivers supplied by the drive manufacturer.

Replacing the Battery

A lithium battery on the motherboard provides backup power for the computer’s timekeeping capability. The battery has an estimated life expectancy of seven years.

When the battery starts to weaken, the date and time may be incorrect. If the battery fails, replace it with a CR2032 lithium battery (3 volt, 220mAH rating) or an equivalent battery.

Warning:

if the battery is incorrectly replaced. Replace only with the same, or equivalent, type of battery. Discard used batteries according to the manufacturer’s instructions.

There is danger of explosion

English

Avertissement :

incorrect de la pile peut provoquer une explosion. Utilisez uniquement une pile d même type ou de type équivalent. Éliminez les piles usées conformément aux instructions du fabricant.

upgrading and servicing the pc

Le remplacement

To replace the battery:

Turn off the computer and all peripherals.

Disconnect the modem/phone cable.

Disconnect the power cord and all other attached cables (such as the keyboard, mouse, and monitor).

Remove the side panel and the fan duct (see

“Removing the Side Panels” on page 4 and “Removing the Fan Duct” on page 6).

If any cards restrict access to the battery:

Flip open the add-in card bracket (loosen the two thumbscrews on the back of the computer and flip one of the levers down).

Remove the cards that are on or near the battery.

With a pen or screwdriver, press the metal latch that holds the battery in its socket. The battery will pop out.

To reassemble the computer:

Replace any cards that you removed, and close the add-in card bracket.

Replace the fan duct and the side panel (see “Closing the Computer” on page 25).

Reconnect the power cord and all other cables.

Reconnect the modem/phone cable.

Turn on the computer and all peripherals.

Run the BIOS setup program to reset the date and time.

Install the new CR2032 battery in the socket, with the positive (+) side facing up.

hp pavilion home pc

Closing the Computer

After you have finished installing memory or drives, inserting or replacing add-in cards, or changing the battery, you need to replace the fan duct and one or both of the side panels.

To replace the fan duct:

Align the three tabs on the fan duct with the three holes on the chassis.

Holding the fan duct at a 45-degree angle to the chassis, insert the tabs into the holes.

Press down on the fan duct until it clicks into place.

To replace the side panels:

Return the computer to its upright position.

Hook the bottom edge of the panel onto the bottom lip of the chassis.

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upgrading and servicing the pc

Line up the hooks at the top of the panel with the openings on the top lip of the chassis.

Push the panel in and slide it forward until it locks in place.

Tighten the thumbscrews on the right side panel and, if you have removed both side panels, tighten the flat screws on the left side panel.

hp pavilion home pc

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