HP Pavilion 21-a000, Pavilion 21-a100, Pavilion 20-a100, Pavilion 20-a200, Pavilion 21-a200 Quick Setup Manual

12” (30cm)

12” (30cm)

http://www.hp.com/go/contactHP

http://welcome.hp.com/country/us/en/wwcontact_us.html

Copyright and License

© Copyright 2012 Hewlett-Packard Development
Company, L.P. The information contained herein
is subject to change without notice.

The only warranties for Hewlett-Packard products
and services are set forth in the express
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.

HP assumes no responsibility for the use or
reliability of its software on equipment that is not
furnished by HP.

This document contains proprietary information
that is protected by copyright. No part of this
document may be photocopied, reproduced, or
translated to another language without the prior
written consent of HP.

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P.O. Box 4010

Cupertino, CA 95015-4010

USA

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countries.

HP supports lawful use of technology and does
not endorse or encourage the use of our products
for purposes other than those permitted by
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The information in this document is subject to
change without notice.

Warranty Print on Demand Statement

You can find the expressly provided HP Limited
Warranty applicable to your product in the start
menu on your PC and/or in the CD/DVD
provided in the box. For some countries/regions,
a printed HP Limited Warranty is provided in the
box. In countries/regions where the warranty is
not provided in printed format, you may request
a printed copy from

hp.com/go/orderdocuments
or write to HP at: Hewlett-Packard, MS POD,
11311 Chinden Blvd., Boise, ID 83714, U.S.A.;
Hewlett Packard, POD, P.O. Box 200,
Alexandra Post Office, Singapore 911507.
Please include your product name, warranty
period, name, and postal address.

1 Getting information

Type of information Where to find

●

Set up your computer. Quick Setup (this Guide)

●

Use the computer.

●

Connect to the Internet.

Quick Setup (this Guide)

●

Recover factory settings. Troubleshooting and Maintenance Guide on your computer. At the bottom

of your screen, click on Start, then click HP Help and Support and HP
User Manuals.

●

See how-to videos about using
the features of your computer.

Visit

http://www.hp.com/supportvideos (English only)

●

Learn how to use the Microsoft
Windows 7 operating system.

●

Find Windows 7 password
information.

●

Find links to driver updates.

●

Read frequently asked
questions.

Help and Support

Click Start, and then click Help and Support or visit
http://www.hp.com/go/win7.

Windows 7 troubleshooting tools

1. Click Start, click Control Panel, and then click System and
Security.

2. Under Action Center, click Find and fix problems
(troubleshooting).

●

Troubleshoot the most common
computer hardware and
software issues.

Troubleshooting and Maintenance Guide on your computer. At the bottom
of your screen, click on Start, then click HP Help and Support and HP
User Manuals.

●

Find electronic user guides
and specifications for your
computer model.

●

Order parts and find
additional troubleshooting
help.

HP Support website:

http://www.hp.com/go/contactHP

●

Upgrade or replace
components of your computer.

Upgrading and Servicing Guide

HP Support website:

http://www.hp.com/go/contactHP

1

Type of information Where to find

●

Find computer warranty
information.

●

Get technical support.

Limited Warranty and Support Guide or the Warranty and Support
Information included with your computer.

Or

Click Start, click All Programs, and then click HP User Manuals.

●

Get up-to-date information and
help from the Windows
community.

http://www.hp.com/support/consumer-forum

●

Connect to a TV. Watching and Recording TV

Click Start, click All Programs, and then click HP User Manuals.

If the guide is not available there, visit

http://www.hp.com/go/contactHP

●

Get special utilities for
computer owners.

PC Help & Tools folder

Click Start, click All Programs, and then click PC Help & Tools.

●

Maintain your computer. HP Support Assistant — Maintains your computer performance and resolve

problems faster by using automated updates, on-board diagnostics, and
guided assistance.

Click Start, click All Programs, click HP, and then click HP Support
Assistant.

Troubleshooting and Maintenance Guide

Click Start, click HP Help and Support, and then click HP User
Manuals.

Maintaining Your Computer (this Guide)

●

Find safety and regulatory
notices.

Safety & Regulatory Information

Click Start, click HP Help and Support, and then click HP User
Manuals or visit

http://www.hp.com/go/contactHP.

●

Find ergonomic information. Safety & Comfort Guide

Click Start, click HP Help and Support, and then click HP User
Manuals or visit

http://www.hp.com/ergo.

2 Chapter 1 Getting information

2 Setting up your computer

WARNING! To reduce the risk of electrical shock or damage to your

equipment:

• Place the computer in a location away from water, dust, moisture, and soot.
These can increase the inside temperature, or can cause fire or electrocution.

• Do not disable the power cord grounding plug. The grounding plug is an
important safety feature.

• Plug the power cord in a grounded (earthed) outlet that is easily accessible at all
times.

• Disconnect power from the equipment by unplugging the power cord from the
electrical outlet. To prevent direct exposure to laser beam, do not try to open the
enclosure of the CD or DVD drives.

• The power supply is preset for the country/region in which you purchased your
computer. If you move, check the voltage requirements for your new location
before plugging the computer into an AC power outlet.

The computer may be heavy; be sure to use ergonomically correct lifting
procedures when moving the computer.

To reduce the risk of serious injury read the Safety & Comfort Guide. The guide is
located on the web at

http://www.hp.com/ergo.

1. Place the computer so that all ventilation openings are unobstructed and

cabling is not in a walkway or where it can be stepped on or damaged by
placing furniture on it.

2. Connect all power cords from the monitor, computer, and accessories to a

power surge protection device that is specifically labeled as having surge
protection, an uninterruptible power supply (UPS), or a similar device. If the
computer has a television tuner, or a modem or telephone connection, protect
the computer by using surge protection with these signal inputs as well.
Connect the television cable or the telephone line cord to the surge protection
device, and then connect the device to the computer.

3. Download and install operating system updates.
a. Find out what operating system and version your computer is currently

running.
(Click Start > Control Panel and double-click System. The operating

system and version are shown under Windows edition.)

b. Open your internet browser and go to

http://www.hp.com/go/

contactHP.

c. Select your country and language, if necessary, and click Support &

Drivers.

3

d. Select Download drivers and software (and firmware), type

your computer model name and number in the product field, and press
Enter.

e. If necessary, select your computer model from Product search

results.
f. Select your computer operating system.
g. Click Download next to each update you wish to download.
h. Follow the on-screen instructions to install each downloaded update.

4. Look in the computer box for additional printed details or updates.

5. Read the Safety and Regulatory Information document in the HP User Manuals

folder.

6. Read the Safety & Comfort Guide for proper workstation setup, posture,

health and work habits, and electrical and mechanical safety information.
Click Start, click All Programs, and then click HP User Manuals or visit
http://www.hp.com/ergo.

After you complete the initial computer setup, you might want to install additional
software programs or hardware devices. Check the operating system, memory,
and other requirements listed before purchasing new software or hardware for
your computer. Follow the software manufacturer's directions to install the new
software.

NOTE: Use only licensed original software. Installing copied software could
result in an unstable installation, infect the computer with a virus, or be illegal.

Security solutions can deter theft, mishandling, and software attacks, but cannot
prevent them.

Connecting to the Internet

Steps to connect to the Internet:

1. Connect the hardware as shown on the setup view.

2. Get Internet service.

●

Sign up with an Internet Service Provider (ISP). If you already have an

account with an ISP, skip this step and follow the instructions provided

by the ISP.

●

If you did not set up the computer for Internet service during the initial

setup, do so now by using Online Services:

a. Click Start, click All Programs, click Online Services, and

then click Get Online.

b. Follow the on-screen instructions to select an ISP and set up Internet

service.

4 Chapter 2 Setting up your computer