AMD and AMD Radeon are trademarks of
Advanced Micro Devices, Inc. Intel, Core,
and Pentium are trademarks of Intel
Corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registered
trademarks of the Microsoft group of
companies.
Product notice
This guide describes features that are
common to most models. Some features
may not be available on your computer.
Not all features are available in all editions
of Windows 8. This computer may require
upgraded and/or separately purchased
hardware, drivers and/or software to take
full advantage of Windows 8 functionality.
See
http://www.microsoft.com for details.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: September 2014
Document Part Number: 794519-001
Important Notice about Customer Self-Repair Parts
CAUTION:Your computer includes Customer Self-Repair parts and parts that should only be
accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures
for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and
replacement procedures for Authorized Service Provider only parts," can damage the computer or
void your warranty.
iii
iv Important Notice about Customer Self-Repair Parts
Safety warning notice
WARNING!To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
Right side ............................................................................................................................................. 7
Left side ................................................................................................................................................ 9
Top ..................................................................................................................................................... 12
10 Windows 8.1 – Backing up, restoring, and recovering ................................................................................ 124
Creating recovery media and backups ............................................................................................. 124
Creating HP Recovery media .......................................................................................... 124
Restore and recovery ....................................................................................................................... 125
Recovering using HP Recovery Manager ........................................................................ 126
What you need to know ................................................................................... 126
Using the HP Recovery partition (select models only) .................................... 126
Using HP Recovery media to recover ............................................................. 127
Changing the computer boot order ................................................................. 127
Removing the HP Recovery partition (select models only) .............................................. 127
11 Ubuntu Linux – Backing up, restoring, and recovering ............................................................................... 128
Performing a system recovery .......................................................................................................... 128
Creating the restore DVDs ............................................................................................... 128
Creating a restore image on a USB device ..................................................................... 128
Performing recovery using the restore media .................................................................. 129
Backing up your information ............................................................................................................. 129
12 Power cord set requirements ...................................................................................................................... 131
Requirements for all countries .......................................................................................................... 131
Requirements for specific countries and regions ............................................................................. 132
Index ................................................................................................................................................................. 135
ix
x
1Product description
CategoryDescriptionAMDIntel
Product NameHP Pavilion 17 Notebook PC
HP Pavilion 15 Notebook PC
ProcessorsProcessors are attached to the system board.
AMD™
®
Intel
AMD A10-7300 (1.9 GHz, up to 3.2 GHz, 2 MB L2), quad core 19 W,
HDMI version 1.4 output supporting 1920 x 1080 @ 60 Hz Hot Plug /
●
Unplug and auto detect for correct output to wide-aspect versus
standard aspect video
√
√
√√
√√
√√
4Chapter 1 Product description
CategoryDescriptionAMDIntel
Keyboard/
pointing
devices
Full Size Textured island-style Keyboard with numeric key pad black
Full Size Textured island-style Keyboard with numeric key pad white
Clickpad with image sensor
Multitouch gestures enabled
®
8 Modern Trackpad Gestures
Power
requirements
Supports Windows
Supports the following AC adapters:
45 W HP Smart AC adapter (nPFC, 3-wire, 4.5 mm, nslim)
●
65 W HP Smart AC adapter (nPFC, 3-wire, 4.5 mm)
●
65 W HP Smart AC adapter (nPFC, 3-wire, 4.5 mm, nslim
●
90 W Smart AC adapter (PFC, 3-wire, 4.5 mm)
●
90 W AC adapter (PFC, 3-wire, 4.5 mm)
●
Supports battery fast charge
Supports the following batteries (battery is user-removable)
4 cell battery - 41 Whr (2.8 AH)
●
Security
Operating
system
Security cable lock√√
●
Preinstalled:
Windows 8.1 Standard, 64 bit
●
Windows 8.1 Professional, 64 bit
●
FreeDOS 2.0, for Intel models only
●
Ubuntu Linux (select models only)
●
√√
√√
√√
√
√√
√√
ServiceabilityEnd-user replaceable parts:
AC adapter
●
Battery
●
Optical drive
●
√√
5
2External component identification
Finding your hardware and software information
Locating hardware
To find out what hardware is installed on your computer:
1.From the Start screen, type control panel, and then select Control Panel.
2.Select System and Security, select System, and then click Device Manager in the left column.
A list displays all the devices installed on your computer.
To find out information about system hardware components and the system BIOS version number,
press fn+esc.
Locating software
To find out what software is installed on your computer:
From the Start screen, click the down arrow in the lower-left corner of the screen.
▲
6Chapter 2 External component identification
Right side
NOTE:Refer to the illustration that most closely matches your computer.
ComponentDescription
(1)
(2)
(3)
Power light
Hard drive light
Audio-out (headphone)/Audio-in
(microphone) jack
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-
●
saving state. The computer shuts off power to the
display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation
●
is a power-saving state that uses the least amount of
power.
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
●
hard drive.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices
this guide, from the Start screen, type support, and then
select the HP Support Assistant app.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
. To access
(4)
(5)Optical driveDepending on your computer model, reads an optical disc
(6)
USB 2.0 portConnects an optional USB device, such as a keyboard,
mouse, external drive, printer, scanner or USB hub.
or reads and writes to an optical disc.
NOTE: For disc compatibility information, go to the Help
and Support web page. Follow the web page instructions to
select your computer model. Select Drivers & Downloads,
and then follow the on-screen instructions.
Security cable slotAttaches an optional security cable to the computer.
Right side7
ComponentDescription
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
ComponentDescription
(1)
(2)
(3)
Power light
Hard drive light
Audio-out (headphone)/Audio-in
(microphone) jack
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-
●
saving state. The computer shuts off power to the
display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation
●
is a power-saving state that uses the least amount of
power.
Blinking white: The hard drive is being accessed.
●
Amber: HP 3D DriveGuard has temporarily parked the
●
hard drive.
Connects optional powered stereo speakers, headphones,
earbuds, a headset, or a television audio cable. Also
connects an optional headset microphone. This jack does
not support optional microphone-only devices.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices
this guide, from the Start screen, type support, and then
select the HP Support Assistant app.
NOTE: When a device is connected to the jack, the
computer speakers are disabled.
NOTE: Be sure that the device cable has a 4-conductor
connector that supports both audio-out (headphone) and
audio-in (microphone).
. To access
(4)
(5)Optical driveDepending on your computer model, reads an optical disc
USB 2.0 portConnects an optional USB device, such as a keyboard,
8Chapter 2 External component identification
mouse, external drive, printer, scanner or USB hub.
or reads and writes to an optical disc.
NOTE: For disc compatibility information, go to the Help
and Support web page. Follow the web page instructions to
select your computer model. Select Drivers & Downloads,
and then follow the on-screen instructions.
Left side
NOTE:Refer to the illustration that most closely matches your computer.
ComponentDescription
(1)
(2)
(3)
(4)Vents (2)Enable airflow to cool internal components.
(5)
(6)
Power connectorConnects an AC adapter.
AC adapter light
RJ-45 (network) jack/status lightsConnects a network cable.
HDMI port (select models only)Connects an optional video or audio device, such as a
USB 3.0 ports (2)Each USB 3.0 port connects an optional USB device,
Amber: The battery is charging.
●
White: The AC adapter is connected and the battery
●
is charged.
Off: The computer is using battery power.
●
White: The network is connected.
●
Amber: Activity is occurring on the network.
●
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
high-definition television, any compatible digital or audio
component, or a high-speed HDMI device.
such as a keyboard, mouse, external drive, printer,
scanner or USB hub.
(7)Memory card readerReads optional memory cards that store, manage, share,
or access information.
To insert a card:
Hold the card label-side up, with connectors facing the
slot, insert the card into the slot, and then push in on the
card until it is firmly seated.
To remove a card:
Press in on the card it until it pops out.
Left side9
ComponentDescription
(1)
(2)
(3)
(4)
(5)Vents (2)Enable airflow to cool internal components.
(6)
Power connectorConnects an AC adapter.
AC adapter light
Security cable slotAttaches an optional security cable to the computer.
RJ-45 (network) jack/status lightsConnects a network cable.
HDMI portConnects an optional video or audio device, such as a
Amber: The battery is charging.
●
White: The AC adapter is connected and the battery
●
is charged.
Off: The computer is using battery power.
●
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
White: The network is connected.
●
Amber: Activity is occurring on the network.
●
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
high-definition television, any compatible digital or audio
component, or a high-speed HDMI device.
(7)
(8)Memory card readerReads optional memory cards that store, manage, share,
USB 3.0 ports (2)Each USB 3.0 port connects an optional USB device,
10Chapter 2 External component identification
such as a keyboard, mouse, external drive, printer,
scanner or USB hub.
or access information.
To insert a card:
Hold the card label-side up, with connectors facing the
slot, insert the card into the slot, and then push in on the
card until it is firmly seated.
To remove a card:
Press in on the card it until it pops out.
Display
ComponentDescription
(1)Internal display switchTurns off the display and initiates Sleep if the display is closed
while the power is on.
NOTE: The internal display switch is not visible from the
outside of the computer.
(2)WLAN antennas (2)*Send and receive wireless signals to communicate with wireless
local area networks (WLANs).
NOTE: Depending on your computer model, the number of
antennas may vary.
(3)Internal microphones (2)Record sound.
(4)Webcam lightOn: The webcam is in use.
(5)WebcamRecords video and captures photographs. Some models allow
you to video conference and chat online using streaming video.
To use the webcam, from the Start screen, type camera, and
then select Camera from the list of applications.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. For wireless regulatory notices, see the section of the
Environmental Notices
and then select the HP Support Assistant app.
that applies to your country or region. To access this guide, from the Start screen, type support,
Regulatory, Safety, and
Display11
Top
TouchPad
ComponentDescription
(1)TouchPad zoneReads your finger gestures to move the pointer or activate
items on the screen.
NOTE: The TouchPad also supports edge-swipe
gestures.
(2)Left TouchPad buttonFunctions like the left button on an external mouse.
(3)Right TouchPad buttonFunctions like the right button on an external mouse.
12Chapter 2 External component identification
Lights
ComponentDescription
(1)
(2)Caps lock lightOn: Caps lock is on, which switches the keys to all capital
(3)
Power light
Mute light
On: The computer is on.
●
Blinking: The computer is in the Sleep state, a power-
●
saving state. The computer shuts off power to the
display and other unneeded components.
Off: The computer is off or in Hibernation. Hibernation
●
is a power-saving state that uses the least amount of
power.
letters.
Amber: Computer sound is off.
●
Off: Computer sound is on.
●
Top13
Buttons and speakers
ComponentDescription
(1)
(2)Speakers (2)Produce sound.
Power button
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button briefly to
●
initiate Sleep.
When the computer is in the Sleep state, press the
●
button briefly to exit Sleep.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
CAUTION: Pressing and holding down the power button
will result in the loss of unsaved information.
If the computer has stopped responding and Windows
shutdown procedures are ineffective, press and hold the
power button down for at least 5 seconds to turn off the
computer.
To learn more about your power settings, see your power
options. From the Start screen, type power, select Power
and sleep settings, and then select Power and sleep from
the list of applications.
14Chapter 2 External component identification
Keys
ComponentDescription
(1)esc keyDisplays system information when pressed in combination
with the fn key.
(2)fn keyExecutes frequently used system functions.
(3)
(4)Action keysExecute frequently used system functions.
(5)num lock keyControls the function of the integrated numeric keypad.
(6)Integrated numeric keypadWhen num lock has been enabled, it can be used like an
Windows keyReturns you to the Start screen from an open app or the
Windows desktop.
NOTE: Pressing the Windows key again will return you to
the previous screen.
NOTE: On select models, the f5 action key turns the
keyboard backlight feature off or on.
Press the key to alternate between the standard numeric
function found on an external keypad (this function is
turned on at the factory) and the navigational function
(indicated by the directional arrows on the keys).
NOTE: The keypad function that is active when the
computer is turned off is reinstated when the computer is
turned back on.
external numeric keypad.
Top15
Bottom
ComponentDescription
(1)
(2)Battery bayHolds the battery.
(3)Vents (4)
(4)
(5)Optical drive accessAccess to remove the optical drive
Battery lockLocks the battery in the battery bay.
Enable airflow to cool internal components.
NOTE: The number of vents may vary
depending on your computer model.
Battery release latchReleases the battery.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
16Chapter 2 External component identification
Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer.
IMPORTANT:All labels described in this section will be located in one of 3 places depending on
your computer model: affixed to the bottom of the computer, located in the battery bay, or under the
service door.
Service label—Provides important information to identify your computer. When contacting
●
support, you will probably be asked for the serial number, and possibly for the product number or
the model number. Locate these numbers before you contact support.
Your service label will resemble one of the examples shown below. Refer to the illustration that
most closely matches the service label on your computer.
Component
(1)Serial number
(2)Product number
(3)Warranty period
(4)Model number (select models only)
Microsoft® Certificate of Authenticity label (select models only prior to Windows 8)—Contains
●
the Windows Product Key. You may need the Product Key to update or troubleshoot the
operating system. HP platforms preinstalled with Windows 8 or Windows 8.1 do not have the
physical label, but have a Digital Product Key electronically installed.
NOTE:This Digital Product Key is automatically recognized and activated by Microsoft
Operating Systems on a reinstall of the Windows 8 or Windows 8.1 operating system with
HPapproved recovery methods.
Regulatory label(s)—Provide(s) regulatory information about the computer.
●
Wireless certification label(s)—Provide(s) information about optional wireless devices and the
●
approval markings for the countries or regions in which the devices have been approved for use.
Labels17
3Illustrated parts catalog
Computer major components
NOTE:HP continually improves and changes product parts. For complete and current information
on supported parts for your computer, go to
and then follow the on-screen instructions.
NOTE:Details about your computer, including model, serial number, product key, and length of
warranty, are on the service tag at the bottom of your computer. See
http://partsurfer.hp.com, select your country or region,
Bottom on page 16 for details.
18Chapter 3 Illustrated parts catalog
ItermComponentSpare part
(1)Display assembly, 15.6 in
Display assembly, 17.3 in
number
Flat display assembly for use with HP Pavilion Notebooks. This display assembly is spared
at the subcomponent level only. For more display assembly spare part information, see
Display assembly subcomponents on page 32.
Computer major components19
ItermComponentSpare part
number
(2)Top cover (includes keyboard and cable):
Top cover for HP Pavilion 15 Notebook PC computer models:
With full size textured island-style Keyboard. Touchpad and numeric keypad black for use in
the United States
With full size textured island-style Keyboard and numeric keypad black for use in the United
Kingdom
With full size textured island-style Keyboard and numeric keypad black for use in Germany762529-041
With full size textured island-style Keyboard and numeric keypad black for use in France762529-051
With full size textured island-style Keyboard and numeric keypad black for use in Italy762529-061
With full size textured island-style Keyboard and numeric keypad black for use in Spain762529-071
With full size textured island-style Keyboard and numeric keypad black for use in Portugal762529-131
With full size textured island-style Keyboard and numeric keypad black for use in Turkey762529-141
With full size textured island-style Keyboard and numeric keypad black for use in Greece762529-151
With full size textured island-style Keyboard and numeric keypad black for use in Latin
America
With full size textured island-style Keyboard and numeric keypad black for use in Saudi
Arabia
With full size textured island-style Keyboard and numeric keypad black for use in Hungary762529-211
With full size textured island-style Keyboard and numeric keypad black for use in Russia762529-251
With full size textured island-style Keyboard and numeric keypad black for use in Bulgaria762529-261
762529-001
762529-031
762529-161
762529-171
With full size textured island-style Keyboard and numeric keypad black for use in Romania762529-271
With full size textured island-style Keyboard and numeric keypad black for use in Thailand762529-281
With full size textured island-style Keyboard and numeric keypad black for use in Japan762529-291
With full size textured island-style Keyboard and numeric keypad black for use in Europe762529-A41
With full size textured island-style Keyboard and numeric keypad black for use in Taiwan762529-AB1
With full size textured island-style Keyboard and numeric keypad black for use in South
Korea
With full size textured island-style Keyboard and numeric keypad black for International use762529-B31
With full size textured island-style Keyboard and numeric keypad black for use in the
Adriatics
With full size textured island-style Keyboard and numeric keypad black for use in Israel762529-BB1
With full size textured island-style Keyboard and numeric keypad black for use in
Switzerland
With full size textured island-style Keyboard and numeric keypad black Canada762529-DB1
With full size textured island-style Keyboard and numeric keypad black for use in the
Netherlands
With full size textured island-style Keyboard and numeric keypad black for use in Czech and
Slovackia
762529-AD1
762529-BA1
762529-BG1
762529-DH1
762529-FL1
20Chapter 3 Illustrated parts catalog
ItermComponentSpare part
number
With full size textured island-style Keyboard and numeric keypad black for use in South
Africa
With full size textured island-style Keyboard, TouchPad, and numeric keypad white for use
in the United States
With full size textured island-style Keyboard and numeric keypad white for use in the United
Kingdom
With full size textured island-style Keyboard and numeric keypad white for use in Germany762530-041
With full size textured island-style Keyboard and numeric keypad white for use in France762530-051
With full size textured island-style Keyboard and numeric keypad white for use in Italy762530-061
With full size textured island-style Keyboard and numeric keypad white for use in Spain762530-071
With full size textured island-style Keyboard and numeric keypad white for use in Portugal762530-131
With full size textured island-style Keyboard and numeric keypad white for use in Turkey762530-141
With full size textured island-style Keyboard and numeric keypad white for use in Greece762530-151
With full size textured island-style Keyboard and numeric keypad white for use in Latin
America
With full size textured island-style Keyboard and numeric keypad white for use in Saudi
Arabia
With full size textured island-style Keyboard and numeric keypad white for use in Hungary762530-211
762529-FP1
762530-001
762530-031
762530-161
762530-171
With full size textured island-style Keyboard and numeric keypad white for use in Russia762530-251
With full size textured island-style Keyboard and numeric keypad white for use in Bulgaria762530-261
With full size textured island-style Keyboard and numeric keypad white for use in Romania762530-271
With full size textured island-style Keyboard and numeric keypad white for use in Thailand762530-281
With full size textured island-style Keyboard and numeric keypad white for use in Japan762530-291
With full size textured island-style Keyboard and numeric keypad white for use in Europe762530-A41
With full size textured island-style Keyboard and numeric keypad white for use in Taiwan762530-AB1
With full size textured island-style Keyboard and numeric keypad white for use in South
Korea
With full size textured island-style Keyboard and numeric keypad white for International use762530-B31
With full size textured island-style Keyboard and numeric keypad white for use in the
Adriatics
With full size textured island-style Keyboard and numeric keypad white for use in Israel762530-BB1
With full size textured island-style Keyboard and numeric keypad white for use in
Switzerland
With full size textured island-style Keyboard and numeric keypad white for use in Canada762530-DB1
With full size textured island-style Keyboard and numeric keypad white for use in the
Netherlands
762530-AD1
762530-BA1
762530-BG1
762530-DH1
With full size textured island-style Keyboard and numeric keypad white for use in Czech and
Slovakia
Computer major components21
762530-FL1
ItermComponentSpare part
number
With full size textured island-style Keyboard and numeric keypad white for use in South
Africa
Top cover for HP Pavilion 17 Notebook PC computer models:
With full size textured island-style Keyboard and numeric keypad black for use in the United
States
With full size textured island-style Keyboard and numeric keypad black for use in the United
Kingdom
With full size textured island-style Keyboard and numeric keypad black for use in Germany765806-041
With full size textured island-style Keyboard and numeric keypad black for use in France765806-051
With full size textured island-style Keyboard and numeric keypad black for use in Italy765806-061
With full size textured island-style Keyboard and numeric keypad black for use in Spain765806-071
With full size textured island-style Keyboard and numeric keypad black for use in Portugal765806-131
With full size textured island-style Keyboard and numeric keypad black for use in Turkey765806-141
With full size textured island-style Keyboard and numeric keypad black for use in Greece765806-151
With full size textured island-style Keyboard and numeric keypad black for use in Saudi
Arabia
With full size textured island-style Keyboard and numeric keypad black for use in Hungary765806-211
With full size textured island-style Keyboard and numeric keypad black for use in Russia765806-251
762530-FP1
765806-001
765806-031
765806-171
With full size textured island-style Keyboard and numeric keypad black for use in Bulgaria765806-261
With full size textured island-style Keyboard and numeric keypad black for use in Romania765806-271
With full size textured island-style Keyboard and numeric keypad black for use in Belgium765806-A41
With full size textured island-style Keyboard and numeric keypad black for International use765806-B31
With full size textured island-style Keyboard and numeric keypad black for use in Slovenia765806-BA1
With full size textured island-style Keyboard and numeric keypad black for use in Israel765806-BB1
With full size textured island-style Keyboard and numeric keypad black for use in
Switzerland
With full size textured island-style Keyboard and numeric keypad black for use in Canada765806-DB1
With full size textured island-style Keyboard and numeric keypad black for use in Nordic
regions
With full size textured island-style Keyboard and numeric keypad black for use in Czech and
Slovackia
With full size textured island-style Keyboard and numeric keypad white for use in the United
States
With full size textured island-style Keyboard and numeric keypad white for use in the United
Kingdom
With full size textured island-style Keyboard and numeric keypad white for use in Germany765807-041
765806-BG1
765806-DH1
765806-FL1
765807-001
765807-031
With full size textured island-style Keyboard and numeric keypad white for use in France765807-051
With full size textured island-style Keyboard and numeric keypad black for use in Italy765807-061
22Chapter 3 Illustrated parts catalog
ItermComponentSpare part
number
With full size textured island-style Keyboard and numeric keypad white for use in Spain765807-071
With full size textured island-style Keyboard and numeric keypad white for use in Portugal765807-131
With full size textured island-style Keyboard and numeric keypad white for use in Turkey765807-141
With full size textured island-style Keyboard and numeric keypad white for use in Greece765807-151
With full size textured island-style Keyboard and numeric keypad white for use in Saudi
Arabia
With full size textured island-style Keyboard and numeric keypad white for use in Hungary765807-211
With full size textured island-style Keyboard and numeric keypad white for use in Russia765807-251
With full size textured island-style Keyboard and numeric keypad white for use in Bulgaria765807-261
With full size textured island-style Keyboard and numeric keypad white for use in Romania765807-271
With full size textured island-style Keyboard and numeric keypad white for use in Belgium765807-A41
With full size textured island-style Keyboard and numeric keypad white for International use765807-B31
With full size textured island-style Keyboard and numeric keypad white for use in Slovenia765807-BA1
With full size textured island-style Keyboard and numeric keypad white for use in Israel765807-BB1
With full size textured island-style Keyboard and numeric keypad white for use in
Switzerland
With full size textured island-style Keyboard and numeric keypad white for use in Canada765807-DB1
With full size textured island-style Keyboard and numeric keypad white765807-DH1
With full size textured island-style Keyboard and numeric keypad white for use in Nordic
regions
(3)Power button board (includes cable)
For HP Pavilion 15 Notebook PC computer models762496-001
765807-171
765807-BG1
765807-FL1
For HP Pavilion 17 Notebook PC computer models763708-001
(4)TouchPad board (with bracket and cable)
For HP Pavilion 15 Intel Notebook PC computer models
In Ano Silver762506-001
In Ash Silver762525-001
For HP Pavilion 17 Intel Notebook PC computer models
In Ash Silver765792-001
In natural silver767059-001
For HP Pavilion AMD Notebook PC computer models
In Ano Silver781764-001
In Ash Silver781765-001
TouchPad board with bracket and cable in ano silver for AMD computers781767-001
TouchPad board with bracket and cable ano silver for AMD computers781768-001
Computer major components23
ItermComponentSpare part
number
(5)WLAN module:
Realtek RT8188EE 802.11 bgn 1x1 Wi-Fi adapter, for use only on computer models
equipped with Intel processors
Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC combo adapter, for use only on
computer models equipped with Intel processors for HP Pavilion 17 and 15 Notebook PC
Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 combo adapter, for use only
on computer models equipped with Intel processors for HP Pavilion 17 and 15 Notebook PC
Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter for HP Pavilion 17
Notebook PC
Realtek 8188EE 802.11BGN 1x1709848-005
Broadcom BCM 4352 WLAN 802.11 AC+BT4 2x2HMC for AMD HP Pavilion 15 NotebookPC724935-005
(6)Battery Board (For use only with HP Pavilion 17 Notebook PC)763710-001
(7)USB board
For use with HP Pavilion 17 Notebook PC computer models767120-001
For use with HP Pavilion 15 Notebook PC computer models762497-001
2 MB L3, dual 15 W for use with Windows Professional HP
Pavilion 15 Notebook PC available for Windows 8.1
780084-001Base enclosure snow white for use with AMD processors for
use with HP Pavilion 7 Notebook PC
780085-001Base enclosure aqua blue for use with AMD processors for use
with HP Pavilion 17 Notebook PC
780086-001Base enclosure natural silver for use with AMD processors for
use with HP Pavilion 17 Notebook PC
780087-001Base enclosure vibrant red for use with AMD processors for use
with HP Pavilion 17 Notebook PC
780088-001Base enclosure neon purple for use with AMD processors for
use with HP Pavilion 17 Notebook PC
780094-001Base enclosure natural silver for use with Intel processors for
use with HP Pavilion 15 Notebook PC
√
√
√
√
√
√
√
√
√
TPNQ143
TPNQ144
TPNQ141
780095-001Base enclosure snow white for use with Intel processors for use
with HP Pavilion 15 Notebook PC
780096-001Base enclosure vibrant red for use with Intel processors for use
with HP Pavilion 15 Notebook PC
780097-001Base enclosure aqua blue for use with Intel processors for use
with HP Pavilion 15 Notebook PC
780098-001Base enclosure neon pink for use with Intel processors √
780099-001Base enclosure neon purple for use with Intel processors for
use with HP Pavilion 15 Notebook PC
780212-001Heat sink 8.5 W discrete for use with Intel computer models√
781764-001TouchPad board ash silver with cable for AMD computers √
781765-001TouchPad board ano silver with cable for AMD computers √
781767-001TouchPad board with bracket and cable in ano silver for AMD
computers
781768-001TouchPad board with bracket and cable ano silver for AMD
computers
782940-001System board Intel Pentium 830M N3530, turbo up to 2.58 GHz
(2 MB L2 cache, quad core, SDP 4.5 W) for use with FreeDOS
and Ubuntu Linux HP Pavilion 17 Notebook PC
782940-501System board Intel Pentium 830M N3530, turbo up to 2.58 GHz
(2 MB L2 cache, quad core, SDP 4.5 W) for use with Windows
Standard HP Pavilion 17 Notebook PC
√
√
√
√
√
√
√
√
56Chapter 3 Illustrated parts catalog
Spare part
number
DescriptionRegulatory Model Number
TPN-
Q140
782940-601System board Intel Pentium 830M N3530, turbo up to 2.58 GHz
(2 MB L2 cache, quad core, SDP 4.5 W) for use with Windows
Professional HP Pavilion 17 Notebook PC
784982-001Heat spreader for use with Intel computer models √
787484-001Intel Pentium N3540, 2.16 turbo up to 2.66 GHz (2 MB L2
cache, quad core, SDP 4.5 W) for use with FreeDOS and
Ubuntu Linux HP Pavilion 15 Notebook PC
787484-501Intel Pentium N3540, 2.16 turbo up to 2.66 GHz (2 MB L2
cache, quad core, SDP 4.5 W) for use with Windows Standard
HP Pavilion 15 Notebook PC
787485-001Intel Celeron N2840 (2.16 up to 2.58 GHz) 1333 MHz/2 MB L2,
dual SDP4.5 W for use with FreeDOS and Ubuntu Linux for use
with Windows Standard HP Pavilion 17 Notebook PC
787485-501Intel Celeron N2840 (2.16 up to 2.58 GHz) 1333 MHz/2MB L2,
dual SDP4.5 W for use with Windows Standard HP Pavilion 17
Notebook PC
787515-001Intel Pentium N3540, 2.16 turbo up to 2.66 GHz (2 MB L2
cache, quad core, SDP 4.5 W) for use with FreeDOS and
Ubuntu Linux HP Pavilion 15 Notebook PC
787515-501Intel Pentium N3540, 2.16 turbo up to 2.66 GHz (2 MB L2
cache, quad core, SDP 4.5 W) for use with Windows Standard
HP Pavilion 17 Notebook PC
√
√
√
√
√
√
√
TPNQ143
TPNQ144
TPNQ141
787515-601Intel Pentium N3540, 2.16 turbo up to 2.66 GHz (2 MB L2
cache, quad core, SDP 4.5 W) for use with Windows
Professional
787516-001Intel Pentium 830 N3540, 2.16 turbo up to 2.66 GHz discrete
processor (2 MB L2 cache, quad core, SDP 4.5 W) for use with
FreeDOS and Ubuntu Linux HP Pavilion 15 Notebook PC
787516-501Intel Pentium 830 N3540, 2.16 turbo up to 2.66 GHz discrete
processor (2 MB L2 cache, quad core, SDP 4.5 W) for use with
Windows Standard HP Pavilion 15 Notebook PC
787516-601Intel Pentium 830 N3540, 2.16 turbo up to 2.66 GHz discrete
processor (2 MB L2 cache, quad core, SDP 4.5 W) for use with
Windows Professional HP Pavilion 15 Notebook PC
788385-001Base enclosure neon purple for use with Intel processors for
use with HP Pavilion 15 Notebook PC
790017-001Display back cover (includes screws), touchscreen HP Pavilion
15 Notebook PC Intel computer model
790018-001Base enclosure for use with Intel processors for use with HP
Pavilion 15 Notebook PC touchscreen computers
790019-001Optical drive hardware kit for touchscreen Intel computer
models
793076-001System board Intel Core i5-4288U dual core 1.7 GHz for HP
Pavilion 15 computer models with FreeDos and Ubuntu Linux
√
√
√
√
√
√
√
√
√
Sequential part number listing57
Spare part
number
DescriptionRegulatory Model Number
TPN-
Q140
793076-501System board Intel Core i5-4288U dual core 1.7 GHz for HP
Pavilion 15 computer models with Windows 8.1 Standard
793076-601System board Intel Core i5-4288U dual core 1.7 GHz for HP
Pavilion 15 computer models with Windows 8.1 Professional
793182-001Heat sink for use only on computer models equipped with Intel
processors and UMA graphics 28 W
√
√
√
TPNQ143
TPNQ144
TPNQ141
58Chapter 3 Illustrated parts catalog
4Removal and replacement procedures
preliminary requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
Flat-bladed screwdriver
●
Magnetic screwdriver
●
Phillips P0 and P1 screwdrivers
●
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE:As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION:Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic
Tools required59
Cables and connectors
CAUTION:When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Drive handling
CAUTION:Drives are fragile components that must be handled with care. To prevent damage to the
computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the operating
system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or
speakers.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors or
speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
60Chapter 4 Removal and replacement procedures preliminary requirements
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon
junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION:To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.
CAUTION:A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event10%40%55%
Walking across carpet35,000 V15,000 V7,500 V
Walking across vinyl floor12,000 V5,000 V3,000 V
Motions of bench worker6,000 V800 V400 V
Removing DIPS from plastic tube2,000 V700 V400 V
Removing DIPS from vinyl tray11,500 V4,000 V2,000 V
Removing DIPS from Styrofoam14,500 V5,000 V3,500 V
Removing bubble pack from PCB26,500 V20,000 V7,000 V
Packing PCBs in foam-lined box21,000 V11,000 V5,000 V
Grounding guidelines61
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
●
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
●
packaging.
Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
●
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
●
foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
●
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
Cover the workstation with approved static-shielding material.
●
Use a wrist strap connected to a properly grounded work surface and use properly grounded
●
tools and equipment.
Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
●
When fixtures must directly contact dissipative surfaces, use fixtures made only of staticsafe
●
materials.
Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
●
Styrofoam.
Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
●
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
Turn off power and input signals before inserting or removing connectors or test equipment.
●
62Chapter 4 Removal and replacement procedures preliminary requirements
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
●
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
●
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
Conductive tabletop workstations with ground cords of one megohm resistance
●
Static-dissipative tables or floor mats with hard ties to the ground
●
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
Metal tote boxes
●
Electrostatic voltage levels and protective materials
●
The following table lists the shielding protection provided by antistatic bags and floor mats.
MaterialUseVoltage protection level
Antistatic plasticsBags1,500 V
Carbon-loaded plasticFloor mats7,500 V
Metallized laminateFloor mats5,000 V
Grounding guidelines63
5Removal and replacement procedures for
Customer Self-Repair parts
NOTE:The Customer Self-Repair program is not available in all locations. Installing a part not
supported by the Customer Self-Repair program may void your warranty. Check your warranty to
determine if Customer Self-Repair is supported in your location.
Component replacement procedures
NOTE: HP continually improves and changes product parts. For complete and current information
on supported parts for your computer, go to
and then follow the on-screen instructions.
NOTE:Please read and follow the procedures described here to access and replace Customer Self-
Repair parts successfully.
NOTE:Details about your computer, including model, serial number, product key, and length of
warranty, are on the service tag at the bottom of your computer. See
This chapter provides removal and replacement procedures for Customer Self-Repair parts.
There may be as many as five screws that must be removed, replaced, and/or loosened when
servicing Customer Self-Repair parts. Make special note of each screw size and location during
removal and replacement.
http://partsurfer.hp.com, select your country or region,
Bottom on page 16 for details.
64Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
Battery
DescriptionSpare part number
4-cell, 41 WHr 2.8AH Li-ion battery756743-001
Before removing the battery, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1.Turn the computer upside down on a flat surface.
2.Slide the battery lock latch (1) and then slide the battery release latch (2) to release the battery.
NOTE:The battery release latch automatically returns to its original position.
3.Pivot the battery upward (3), and then remove the battery from the computer (4).
Reverse this procedure to install the battery.
Component replacement procedures65
Optical drive
NOTE:The optical drive spare part kit includes the optical drive connector board and cable. The
optical drive connector board and cable are removed when removing the system board and not part
of the customer replacement procedure of the optical drive.
DescriptionSpare part number
Optical drive, DVD+/-RW DL SuperMulti (includes optical drive hardware kit with optical drive bezel and bracket):
For HP Pavilion 17 Notebook PC
Aqua blue finish765793-001
Natural silver finish763426-001
Snow white finish765787-001
Vibrant red finish766894-001
Neon purple finish777222-001
For HP Pavilion 15 Notebook PC
Optical drive, DVD+/-RW DL SuperMulti (includes optical drive hardware kit with optical drive
bezel and bracket):
Blu-ray Disc R/RW with SuperMulti fo AMD models only778266-001
Aqua blue finish765793-001
Natural silver finish763426-001
Optical drive board natural silver778856-001
Optical Drive Hardware Kit,
For HP Pavilion 15 Notebook PC in twinkle black790019-001
For HP Pavilion 15 Notebook PC in neon pink778262-001
For HP Pavilion 15 Notebook PC in neon purple778265-001
For HP Pavilion 15 Notebook PC in neon purple778856-001
For HP Pavilion 15 Notebook PC in natural silver763100-001
For HP Pavilion 15 Notebook PC in snow white763101-001
For HP Pavilion 15 Notebook PC in aqua blue763103-001
For HP Pavilion 15 Notebook PC in vibrant red763102-001
762503-001
Before removing the optical drive, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 65).
66Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
Remove the optical drive:
1.Remove the screw (1) that secures the optical drive to the computer.
2.Use a flat tool to press on the optical drive bracket tab (2) to release the optical drive.
3.Remove the optical drive from the computer.
4.If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel
toward you.
5.Remove the two screws (1) that secure the optical drive bracket to the optical drive.
6.Remove the optical drive bracket (2).
Component replacement procedures67
Reverse this procedure to reassemble and install the optical drive.
68Chapter 5 Removal and replacement procedures for Customer Self-Repair parts
6Removal and replacement procedures for
Authorized Service Provider parts
NOTE: HP continually improves and changes product parts. For complete and current information
on supported parts for your computer, go to
and then follow the on-screen instructions.
CAUTION:Components described in this chapter should only be accessed by an authorized service
provider. Accessing these parts can damage the computer or void the warranty.
Component replacement procedures
NOTE:Details about your computer, including model, serial number, product key, and length of
warranty, are on the service tag at the bottom of your computer. See
This chapter provides removal and replacement procedures for Authorized Service Provider only
parts.
There are as many as 83 screws that must be removed, replaced, and/or loosened when servicing
Authorized Service Provider only parts. Make special note of each screw size and location during
removal and replacement.
http://partsurfer.hp.com, select your country or region,
Bottom on page 16 for details.
Component replacement procedures69
Base enclosure
DescriptionSpare part number
Top cover for HP Pavilion 15 Notebook PC computer models:
With full size textured island-style Keyboard. Touchpad and numeric keypad black for use in the
United States
With full size textured island-style Keyboard and numeric keypad black for use in the United
Kingdom
With full size textured island-style Keyboard and numeric keypad black for use in Germany762529-041
With full size textured island-style Keyboard and numeric keypad black for use in France762529-051
With full size textured island-style Keyboard and numeric keypad black for use in Italy762529-061
With full size textured island-style Keyboard and numeric keypad black for use in Spain762529-071
With full size textured island-style Keyboard and numeric keypad black for use in Portugal762529-131
With full size textured island-style Keyboard and numeric keypad black for use in Turkey762529-141
With full size textured island-style Keyboard and numeric keypad black for use in Greece762529-151
With full size textured island-style Keyboard and numeric keypad black for use in Latin America762529-161
With full size textured island-style Keyboard and numeric keypad black for use in Saudi Arabia762529-171
With full size textured island-style Keyboard and numeric keypad black for use in Hungary762529-211
With full size textured island-style Keyboard and numeric keypad black for use in Russia762529-251
With full size textured island-style Keyboard and numeric keypad black for use in Bulgaria762529-261
With full size textured island-style Keyboard and numeric keypad black for use in Romania762529-271
762529-001
762529-031
With full size textured island-style Keyboard and numeric keypad black for use in Thailand762529-281
With full size textured island-style Keyboard and numeric keypad black for use in Japan762529-291
With full size textured island-style Keyboard and numeric keypad black for use in Europe762529-A41
With full size textured island-style Keyboard and numeric keypad black for use in Taiwan762529-AB1
With full size textured island-style Keyboard and numeric keypad black for use in South Korea762529-AD1
With full size textured island-style Keyboard and numeric keypad black for International use762529-B31
With full size textured island-style Keyboard and numeric keypad black for use in the Adriatics762529-BA1
With full size textured island-style Keyboard and numeric keypad black for use in Israel762529-BB1
With full size textured island-style Keyboard and numeric keypad black for use in Switzerland762529-BG1
With full size textured island-style Keyboard and numeric keypad black Canada762529-DB1
With full size textured island-style Keyboard and numeric keypad black for use in the
Netherlands
With full size textured island-style Keyboard and numeric keypad black for use in Czech and
Slovackia
With full size textured island-style Keyboard and numeric keypad black for use in South Africa762529-FP1
With full size textured island-style Keyboard, TouchPad, and numeric keypad white for use in the
United States
762529-DH1
762529-FL1
762530-001
70Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
DescriptionSpare part number
With full size textured island-style Keyboard and numeric keypad white for use in the United
Kingdom
With full size textured island-style Keyboard and numeric keypad white for use in Germany762530-041
With full size textured island-style Keyboard and numeric keypad white for use in France762530-051
With full size textured island-style Keyboard and numeric keypad white for use in Italy762530-061
With full size textured island-style Keyboard and numeric keypad white for use in Spain762530-071
With full size textured island-style Keyboard and numeric keypad white for use in Portugal762530-131
With full size textured island-style Keyboard and numeric keypad white for use in Turkey762530-141
With full size textured island-style Keyboard and numeric keypad white for use in Greece762530-151
With full size textured island-style Keyboard and numeric keypad white for use in Latin America762530-161
With full size textured island-style Keyboard and numeric keypad white for use in Saudi Arabia762530-171
With full size textured island-style Keyboard and numeric keypad white for use in Hungary762530-211
With full size textured island-style Keyboard and numeric keypad white for use in Russia762530-251
With full size textured island-style Keyboard and numeric keypad white for use in Bulgaria762530-261
With full size textured island-style Keyboard and numeric keypad white for use in Romania762530-271
With full size textured island-style Keyboard and numeric keypad white for use in Thailand762530-281
With full size textured island-style Keyboard and numeric keypad white for use in Japan762530-291
762530-031
With full size textured island-style Keyboard and numeric keypad white for use in Europe762530-A41
With full size textured island-style Keyboard and numeric keypad white for use in Taiwan762530-AB1
With full size textured island-style Keyboard and numeric keypad white for use in South Korea762530-AD1
With full size textured island-style Keyboard and numeric keypad white for International use762530-B31
With full size textured island-style Keyboard and numeric keypad white for use in the Adriatics762530-BA1
With full size textured island-style Keyboard and numeric keypad white for use in Israel762530-BB1
With full size textured island-style Keyboard and numeric keypad white for use in Switzerland762530-BG1
With full size textured island-style Keyboard and numeric keypad white for use in Canada762530-DB1
With full size textured island-style Keyboard and numeric keypad white for use in the
Netherlands
With full size textured island-style Keyboard and numeric keypad white for use in Czech and
Slovakia
With full size textured island-style Keyboard and numeric keypad white for use in South Africa762530-FP1
With full size textured island-style Keyboard, TouchPad and numeric keypad Beats Audio for use
in the United States
With full size textured island-style Keyboard and numeric keypad Beats Audio for use in the
United Kingdom
With full size textured island-style Keyboard and numeric keypad Beats Audio for use in France762533-051
762530-DH1
762530-FL1
762533-001
762533-031
With full size textured island-style Keyboard and numeric keypad Beats Audio for use in Spain762533-071
Component replacement procedures71
DescriptionSpare part number
With full size textured island-style Keyboard and numeric keypad Beats Audio in Latin America762533-161
With full size textured island-style Keyboard and numeric keypad Beats Audio for use in Russia762533-251
With full size textured island-style Keyboard and numeric keypad Beats Audio for International
use
With full size textured island-style Keyboard, TouchPad and numeric keypad Beats Audio for use
in Slovenia
With full size textured island-style Keyboard and numeric keypad Beats Audio for use in Canada762533-DB1
With full size textured island-style Keyboard and numeric keypad Beats Audio for use in the
Netherlands
With full size textured island-style Keyboard and numeric keypad Beats Audio for use in Czech
and Slovackia
Top cover for HP Pavilion 17 Notebook PC computer models:
With full size textured island-style Keyboard and numeric keypad black for use in the United
States
With full size textured island-style Keyboard and numeric keypad black for use in the United
Kingdom
With full size textured island-style Keyboard and numeric keypad black for use in Germany765806-041
With full size textured island-style Keyboard and numeric keypad black for use in France765806-051
With full size textured island-style Keyboard and numeric keypad black for use in Italy765806-061
With full size textured island-style Keyboard and numeric keypad black for use in Spain765806-071
With full size textured island-style Keyboard and numeric keypad black for use in Portugal765806-131
762533-B31
762533-BA1
762533-DH1
762533-FL1
765806-001
765806-031
With full size textured island-style Keyboard and numeric keypad black for use in Turkey765806-141
With full size textured island-style Keyboard and numeric keypad black for use in Greece765806-151
With full size textured island-style Keyboard and numeric keypad black for use in Saudi Arabia765806-171
With full size textured island-style Keyboard and numeric keypad black for use in Hungary765806-211
With full size textured island-style Keyboard and numeric keypad black for use in Russia765806-251
With full size textured island-style Keyboard and numeric keypad black for use in Bulgaria765806-261
With full size textured island-style Keyboard and numeric keypad black for use in Romania765806-271
With full size textured island-style Keyboard and numeric keypad black for use in Belgium765806-A41
With full size textured island-style Keyboard and numeric keypad black for International use765806-B31
With full size textured island-style Keyboard and numeric keypad black for use in Slovenia765806-BA1
With full size textured island-style Keyboard and numeric keypad black for use in Israel765806-BB1
With full size textured island-style Keyboard and numeric keypad black for use in Switzerland765806-BG1
With full size textured island-style Keyboard and numeric keypad black for use in Canada765806-DB1
With full size textured island-style Keyboard and numeric keypad black for use in Nordic regions765806-DH1
With full size textured island-style Keyboard and numeric keypad black for use in Czech and
Slovackia
765806-FL1
72Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
DescriptionSpare part number
With full size textured island-style Keyboard and numeric keypad white for use in the United
States
With full size textured island-style Keyboard and numeric keypad white for use in the United
Kingdom
With full size textured island-style Keyboard and numeric keypad white for use in Germany765807-041
With full size textured island-style Keyboard and numeric keypad white for use in France765807-051
With full size textured island-style Keyboard and numeric keypad black for use in Italy765807-061
With full size textured island-style Keyboard and numeric keypad white for use in Spain765807-071
With full size textured island-style Keyboard and numeric keypad white for use in Portugal765807-131
With full size textured island-style Keyboard and numeric keypad white for use in Turkey765807-141
With full size textured island-style Keyboard and numeric keypad white for use in Greece765807-151
With full size textured island-style Keyboard and numeric keypad white for use in Saudi Arabia765807-171
With full size textured island-style Keyboard and numeric keypad white for use in Hungary765807-211
With full size textured island-style Keyboard and numeric keypad white for use in Russia765807-251
With full size textured island-style Keyboard and numeric keypad white for use in Bulgaria765807-261
With full size textured island-style Keyboard and numeric keypad white for use in Romania765807-271
With full size textured island-style Keyboard and numeric keypad white for use in Belgium765807-A41
765807-001
765807-031
With full size textured island-style Keyboard and numeric keypad white for International use765807-B31
With full size textured island-style Keyboard and numeric keypad white for use in Slovenia765807-BA1
With full size textured island-style Keyboard and numeric keypad white for use in Israel765807-BB1
With full size textured island-style Keyboard and numeric keypad white for use in Switzerland765807-BG1
With full size textured island-style Keyboard and numeric keypad white for use in Canada765807-DB1
With full size textured island-style Keyboard and numeric keypad white765807-DH1
With full size textured island-style Keyboard and numeric keypad white for use in Nordic regions765807-FL1
Base enclosure
For use on HP Pavilion 17 Notebook PC computer models
Aqua blue finish766908-001
Natural silver finish766909-001
Snow white finish765781-001
Vibrant red finish766910-001
Neon purple777196-001
Snow white for use with AMD processors780084-001
Aqua blue for use with AMD processors780085-001
Natural silver for use with AMD processors780086-001
Vibrant red for use with AMD processors780087-001
Component replacement procedures73
DescriptionSpare part number
Neon purple for use with AMD processors780088-001
For use on HP Pavilion 15 Notebook PC computer models
Aqua blue finish762501-001
Natural silver finish762498-001
Snow white finish762499-001
Vibrant red finish762500-001
Neon purple778264-001
Natural silver for use with Intel processors780094-001
Snow white for use with Intel processors780095-001
Vibrant red for use with Intel processors780096-001
Aqua blue for use with Intel processors780097-001
Neon pink for use with Intel processors780098-001
Neon purple for use with Intel processors780099-001
For use with HP Pavilion 15 Notebook PC touchscreen computers790018-001
For use with Intel processors for use with HP Pavilion 15 Notebook PC788385-001
Neon purple777196-001
Base enclosure caps
For HP Pavilion 17 Notebook PC computer models765789-001
For HP Pavilion 15 Notebook PC computer models764081-001
Before disassembling the computer, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 65).
5.Remove the optical drive.
Remove the base enclosure:
1.Turn the computer face down, and remove the rubber feet (1), the two screws (2) and lift the end
caps (3).
74Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
2.Remove the ten Phillips screws.
Component replacement procedures75
3.Remove five screws (1) around the battery area, three broadhead screws (2) in the optical drive
bay and one screw (3) near the display hinge.
NOTE:Some models may have two screws in the optical drive bay (2).
4.Turn the computer right side up and carefully remove the top cover.
NOTE:Use a thin, non-conductive tool to lift the top cover..
5.Carefully disconnect the following cables:
Power button cable (1)
●
Keyboard cable (2)
●
TouchPad cable (3)
●
Lift the top cover (4) to remove it from the computer.
76Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
Reverse this procedure to install the top cover and base enclosure.
Component replacement procedures77
Display panel
ComponentSpare part number
Display bezel (includes screws) for HP Pavilion 17 Notebook PC765782-001
Display bezel (includes screws) for HP Pavilion 15 Notebook PC762512-001
Display Hinge Kit (includes left and right hinges and screws)
For HP Pavilion 17 Notebook PC
Display Hinge Kit, non-touchscreen (includes left and right hinges and screws) for HP Pavilion 17
Notebook PC
Display Hinge Kit, touchscreen (includes left and right hinges and screws) for HP Pavilion 17
Notebook PC
For HP Pavilion 15 Notebook PC
Display Hinge Kit, non-touchscreen (includes left and right hinges and screws) for HP Pavilion 17
Notebook PC
Display Hinge Kit, touchscreen (includes left and right hinges and screws) for HP Pavilion 17
Notebook PC
15.6 LED BrightView HD SVA HD, WLED, SVA flat display panel available for Windows 8.1 (includes
screws)
15.6 WLED AG HD Touchscreen with bezel (includes screws)764622-001
15.6 WLED AG full HD SVA (includes screws)764623-001
15.6 WLED AG full HD Touchscreen with bezel flat display panel (includes screws)766687-001
17.3 WLED AG HD touchscreen flat display panel flat display panel (includes screws)766903-001
17.3 WLED AG BrightView HD flat display panel (includes screws)766904-001
17.3 WLED AG full HD flat display panel (includes screws)766905-001
17.3 WLED AG touchscreen full HD flat display panel (includes screws)766906-001
763706-001
765356-001
762520-001
763105-001
762513-001
Antenna Kit (includes left and right wireless antenna cables and transceivers and screws) for HP
Pavilion 15 Notebook PC
Antenna Kit (includes left and right wireless antenna cables and transceivers and screws) for HP
Pavilion 17 Notebook PC
Antenna Kit (includes left and right wireless antenna cables and transceivers and screws) for HP
Pavilion 17 Notebook PC
Antenna Kit, Touchscreen (includes left and right wireless antenna cables and transceivers and
screws) for HP Pavilion 15 Notebook PC
Display panel SXGA cable for non-Touchscreen models (includes webcamera/ microphone module
cable and screws) for HP Pavilion 17 Notebook PC computer models
Display panel SXGA cable for Touchscreen models (includes webcamera/ microphone module cable
and screws) for HP Pavilion 17 Notebook PC computer models
Display panel HD cable for non-Touchscreen models (includes webcamera/ microphone module
cable and screws) for HP Pavilion 15 Notebook PC computer models
Display panel full HD cable for Touchscreen models (includes webcamera/ microphone module cable
and screws) for HP Pavilion 15 Notebook PC computer models
78Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
762518-001
763568-001
763691-001
763692-001
765785-001
765786-001
762519-001
763590-001
ComponentSpare part number
Display panel full HD cable for non-Touchscreen models (includes webcamera/ microphone module
cable and screws) for HP Pavilion 15 Notebook PC computer models
Display panel HD cable for non-Touchscreen models (includes webcamera/ microphone module
cable and screws) for HP Pavilion 15 Notebook PC computer models
Display back cover (includes screws):
For HP Pavilion 17 Notebook PC
Aqua blue finish765774-001
Natural silver finish765775-001
Snow white finish765773-001
Vibrant red finish765776-001
Neon purple finish777194-001
Aqua blue finish, Touchscreen765778-001
Natural silver finish, Touchscreen765779-001
Snow white finish, Touchscreen765777-001
Vibrant red finish, Touchscreen765780-001
Neon purple finish, Touchscreen777195-001
For HP Pavilion 15 Notebook PC
762544-001
763572-001
Aqua blue finish762511-001
Natural silver finish762508-001
Snow white finish762509-001
Vibrant red finish762510-001
Neon purple finish779639–001
Aqua blue finish, Touchscreen762517-001
Natural silver finish, Touchscreen762514-001
Snow white finish, Touchscreen762515-001
Vibrant red finish, Touchscreen762516-001
Neon purple finish, Touchscreen778263-001
Twinkle black790017-001
Neon Pink778259-001
Neon Pink, touchscreen778260-001
Webcamera/Microphone
Webcamera/microphone module (includes adhesive and screws)762521-001
Webcamera/microphone module, Touchscreen (includes adhesive and screws)762545-001
Before removing the display panel, follow these steps:
Component replacement procedures79
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 65).
5.Remove the optical drive.
6.Remove the top cover from the base enclosure (see
Base enclosure on page 70).
Remove the display panel:
1.Open the computer.
2.Disengage the display cable (1) and disconnect the display connector (2) on the left side base of
the display panel.
3.On the right side, disconnect the WLAN cable (3) and carefully remove the cable from the
retaining tabs (4).
80Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
4.Remove the power connector cover by removing the Phillips screw (1) and lifting the cover (2).
NOTE:The power connector cover has two screws, however, the screw on the left is removed
during the base enclosure and top cover removal process. Removing the cover is required for
the display panel removal.
NOTE:You will remove the power connector after you have removed the system board. This
procedure is to remove the power connector cover.
5.Remove the six Phillips screws (1) on the left and one broadhead screw (2) on the right side
base of the display panel. Lift the panel up (3).
NOTE:Support the display panel as you are removing the screws.
Component replacement procedures81
6.Open the panel cover (1), swivel the display panel hinges (2) on both sides and then tilt up the
display panel hinge (3) to release it.
7.Loosen the edges of the back cover (1), (2), and (3) from all four sides of the display bezel and
lift the display panel (4).
NOTE:Use a sharp probe to pop the covers out to avoid scratching the bezel.
82Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
8.To remove the raw panel, remove the six Phillips screws (1) and any adhesive that secures the
display panel to the back cover and lift the display panel (2) carefully.
NOTE:Depending on your specific model, some computers only have four display panel
screws.
9.Remove the display panel side bracket (select models only) by removing the four Phillips screws
(1) and releasing the side bracket (2).
NOTE:If your computer model does not have side brackets, skip to the next step.
Component replacement procedures83
10. If it is necessary to remove the display panel cable or access the webcamera and microphone,
follow these steps. With the display bezel upside down, disconnect the cable from the
webcamera/microphone (1) and from the routing channel built into the back cover.
Carefully release the cable from the channel guides, the guides in the display hinge, and remove
the display panel cable (2). Lift the cable (3) to remove it.
11. On select models, removing the cable also requires disengaging it from the channels in the
hinges and disconnecting from the display panel. To disconnect the cable from the display
panel, carefully remove the foil tape at the bottom of the display panel and then carefully lift the
display cable connector (1) and remove the display connector (2).
84Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
12. If it is necessary to replace the webcamera/microphone perform the following: Lift the module (1)
from the adhesive holding it in place on the display bezel and disconnect the module connector
(2) if you have not already done so when removing the display cable.
13. If it is necessary to replace the WLAN antenna cable, follow these procedures:
a.Position the display back cover face up.
b.Remove the display brackets by removing the eight Phillips and broadhead screws (1)
securing the hinge brackets to the back cover, and then lift the brackets (2) to remove
them.
c.Release the wireless antenna transceivers (1) from the display bezel. (The wireless
antenna transceivers are attached to the display bezel with double-sided tape.)
Component replacement procedures85
d.Remove the wireless antenna from the retaining channels (2), and lift the antenna (3)
Reverse this procedure to install the display panel.
WLAN module
DescriptionSpare part number
Realtek RT8188EE 802.11 bgn 1x1 Wi-Fi adapter, for use only on computer models equipped
with Intel processors for HP Pavilion 17 and 15 Notebook PC computer models
Broadcom BCM43142 802.11 bgn 1x1 Wi-Fi + BT4.0 HMC combo adapter, for use only on
computer models equipped with Intel processors for HP Pavilion 17 and 15 Notebook PC
computer models available for Windows 8.1
Intel Dual Band Wireless-AC 3160 802.11 ac 1x1 WiFi + BT 4.0 combo adapter, for use only on
computer models equipped with Intel processors for HP Pavilion 17 and 15 Notebook PC
computer models
Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter for HP Pavilion 17 Notebook
PC computer models available for Windows 8.1
RTL8188EE 802.11BGN 1x1 available for Windows 8.1709848-005
Broadcom BCM 4352 WLAN 802.11 AC+BT4 2x2HMC for HP Pavilion 15 AMD computer
models available for Windows 8.1
CAUTION:To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore device functionality, and then contact technical support.
709848-005
753076-005
710662-005
753077-005
724935-005
Before removing the WLAN module, follow these steps:
86Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
5.Remove the optical drive.
6.Remove the base enclosure and top cover (see
Remove the WLAN module:
1.Disconnect the #1 and #2 WLAN antenna cables from the WLAN module (1) if you have not
already done so to remove the display panel..
NOTE:The WLAN module may have two screws depending on the model.
NOTE:The #1 WLAN antenna cable is connected to the WLAN module #1 main terminal. The
#2 WLAN antenna cable is connected to the WLAN module #2 auxiliary terminal.
2.Remove the Phillips PM screw(s) (2) that secure the WLAN module to the system board. (The
WLAN module tilts up.)
Battery on page 65).
Base enclosure on page 70).
Component replacement procedures87
3.Remove the WLAN module by pulling the module away from the slot at an angle (3).
NOTE:If the WLAN antennas are not connected to the terminals on the WLAN module, the
protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.
88Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
TouchPad button board
DescriptionSpare part number
For HP Pavilion 15 Notebook PC Intel computer models
In Ano silver762506-001
In ash silver762525-001
For HP Pavilion 15 Notebook PC AMD computer models
In Ano silver781767-001
In ash silver781768-001
For HP Pavilion 17 Notebook PC Intel computer models
In ash silver765792-001
In natural silver767059-001
For HP Pavilion 17 Notebook PC AMD computer models
In Ano Silver781764-001
In Ash Silver781765–001
TouchPad board with bracket and cable in ano silver for AMD computers781767-001
TouchPad board with bracket and cable ano silver for AMD computers781768-001
Before removing the TouchPad button board, follow these steps:
1.Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2.Disconnect all external devices connected to the computer.
3.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4.Remove the battery (see
Battery on page 65).
5.Remove the optical drive.
6.Remove the top cover from the base enclosure (see
Base enclosure on page 70).
Remove the TouchPad button board:
1.Turn the top cover upside down, with the front toward you.
2.Remove the two broadhead screws (1) that secure the TouchPad button board bracket to the
top cover.
NOTE:Some models may have three screws for the TouchPad button board (1).
Component replacement procedures89
3.Remove the TouchPad board by carefully pushing the TouchPad down (2) and routing the cable
through the opening (3) (the cable was disconnected earlier from the top cover).
Reverse this procedure to install the TouchPad button board.
Battery Board (select models only)
DescriptionSpare part number
Battery board for HP Pavilion 17 Notebook PC763710-001
The battery board is for select HP Pavilion 17 Notebook PC computer models.
Before removing the battery board, follow these steps:
1.Disconnect all external devices connected to the computer.
2.Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
3.Remove the battery (see
Battery on page 65).
4.Remove the optical drive.
5.Remove the base enclosure and top cover (see
Base enclosure on page 70).
Remove the battery board:
1.Turn the computer, with the front edge toward you.
2.Remove the two screws (1).
90Chapter 6 Removal and replacement procedures for Authorized Service Provider parts
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