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HP Smart Array P830 Controller
Part Number: 755203-001
User Guide
Abstract
This document includes feature, installation, and configuration information about HP Smart Array Controllers and is for the person who installs,
administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.
February 2014
Edition: 1
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© Copyright 2014 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express
warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall
not be liable for technical or editorial errors or omissions contained herein.
Microsoft®, Windows®, and Windows Server® are U.S. registered trademarks of Microsoft Corporation.
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Contents
Component identification ............................................................................................................... 5
Controller components ............................................................................................................................... 5
Controller LEDs ......................................................................................................................................... 6
Cache module LEDs ................................................................................................................................... 6
Specifications ............................................................................................................................... 8
Memory and storage capacity conventions ................................................................................................... 8
RAID conventions ...................................................................................................................................... 8
Controller features ..................................................................................................................................... 9
Basic features.................................................................................................................................. 9
HP SmartCache ............................................................................................................................... 9
HP SSD Smart Path .......................................................................................................................... 9
HP Secure Encryption ....................................................................................................................... 9
Supported servers .................................................................................................................................... 10
Controller specifications ........................................................................................................................... 10
Installation and configuration ....................................................................................................... 12
Procedures for controllers in a server .......................................................................................................... 12
Installing a stand-up controller in an unconfigured server .................................................................... 12
Installing a stand-up controller in a previously configured server .......................................................... 12
Installing the controller board .......................................................................................................... 13
Connecting internal storage ............................................................................................................ 14
Cable part numbers ....................................................................................................................... 15
Configuration tools .................................................................................................................................. 16
HP Smart Storage Administrator ...................................................................................................... 16
Configuration utilities ..................................................................................................................... 16
Configuration procedures ......................................................................................................................... 17
Legacy mode boot options .............................................................................................................. 17
UEFI mode boot options ................................................................................................................. 18
Configuring an array ..................................................................................................................... 18
System maintenance tools ......................................................................................................................... 19
Updating firmware ........................................................................................................................ 19
Installing device drivers .................................................................................................................. 19
Managing servers with Insight Agents .............................................................................................. 19
Diagnostic tools ...................................................................................................................................... 20
Drive procedures ........................................................................................................................ 21
Identifying the status of an HP SmartDrive ................................................................................................... 21
Recognizing drive failure .......................................................................................................................... 22
Effects of a hard drive failure on logical drives .................................................................................. 22
Compromised fault tolerance .......................................................................................................... 23
Recovering from compromised fault tolerance .................................................................................... 23
Replacing drives ..................................................................................................................................... 23
Before replacing drives .................................................................................................................. 24
Automatic data recovery (rebuild) .................................................................................................... 24
Upgrading drive capacity ............................................................................................................... 26
Moving drives and arrays ........................................................................................................................ 27
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Adding drives ......................................................................................................................................... 28
Electrostatic discharge ................................................................................................................. 30
Preventing electrostatic discharge .............................................................................................................. 30
Grounding methods to prevent electrostatic discharge .................................................................................. 30
Regulatory information ................................................................................................................ 31
Safety and regulatory compliance ............................................................................................................. 31
Belarus Kazakhstan Russia marking ........................................................................................................... 31
Turkey RoHS material content declaration ................................................................................................... 32
Ukraine RoHS material content declaration ................................................................................................. 32
Warranty information .............................................................................................................................. 32
Communications interference .................................................................................................................... 32
Support and other resources ........................................................................................................ 33
Before you contact HP .............................................................................................................................. 33
HP contact information ............................................................................................................................. 33
Customer Self Repair ............................................................................................................................... 33
Acronyms and abbreviations ........................................................................................................ 41
Documentation feedback ............................................................................................................. 43
Index ......................................................................................................................................... 44
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Component identification
Battery pack cable connector
Controller components
Item Description
1
2
3
4
Cache module
Internal SAS connector 1
Internal SAS connector 2
Component identification 5
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Controller LEDs
Immediately after you power up the server, the controller runtime LEDs illuminate briefly in a predetermined
pattern as part of the POST sequence. At all other times during server operation, the illumination pattern of
the runtime LEDs indicates the status of the controller.
Item Color Name Interpretation
1
2
3
4
5
Amber Debug On = Controller is in reset state.
Amber Fault When an error occurs, this LED is on. During power up, this LED
Green Heartbeat When the controller is in good health, this LED flashes at 1 Hz.
Green Crypto On = Encrypting
Green Reserved —
Cache module LEDs
Off = Controller is in an idle or runtime state.
Flashing 5 Hz = Controller and cache are performing a backup.
is solid for up to 2 seconds.
During power up, this LED is solid for up to 2 seconds.
Off = Non-encrypting
Flashing = Undergoing retry
Component identification 6
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1 - Amber 2 - Green 3 - Green Interpretation
Off
Off
Off
Off
Off
Off
Off
Off
Flashing once
per second
Flashing once
per second
Flashing once
per second
Flashing twice
per second
Flashing twice
per second
On
On
Off Off The cache module is not powered.
Flashing once
every 2 seconds
Flashing once
every 2 seconds
The cache microcontroller is executing from within its
boot loader and receiving new flash code from the host
controller.
Flashing once
per second
Off Flashing once
Flashing once
per second
per second
The cache module is powering up, and the battery pack
is charging.
The cache module is idle, and the battery pack is
charging.
Off On The cache module is idle, and the battery pack is
charged.
On On The cache module is idle, the battery pack is charged,
and the cache contains data that has not yet been
written to the drives.
Flashing once
per second
Off A backup of the DDR content on the cache module is in
progress.
On Off The current backup is complete with no errors.
Flashing once
Off The current backup failed, and data has been lost.
per second
Flashing once
per second
On A power error occurred during the previous or current
boot. Data may be corrupt.
On Off An overtemperature condition exists.
Flashing twice
Off The battery pack is not attached.
per second
Flashing twice
per second
On The battery has been charging for 10 minutes, but has
not reached sufficient charge to perform a full backup.
On Off The current backup is complete, but power fluctuations
occurred during the backup.
On On The cache module microcontroller has failed.
Component identification 7
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Specifications
Memory and storage capacity conventions
Memory capacities are specified using binary prefixes:
• KiB = 2
• MiB = 2
• GiB = 2
• TiB = 2
Storage capacities are specified using SI prefixes:
• KB = 10
• MB = 10
• GB = 10
• TB = 10
10
bytes
20
bytes
30
bytes
40
bytes
3
bytes
6
bytes
9
bytes
12
bytes
Older, and other, documentation may use SI prefixes for binary values.
Actual available memory capacity and actual formatted storage capacity for devices are less than specified
values.
RAID conventions
HP uses the following naming convention for RAID levels:
• RAID 0
• RAID 10
• RAID 5
• RAID 50
• RAID 6
• RAID 60
• RAID 1 (ADM)
• RAID 10 (ADM)
RAID 50 and RAID 60 are also known in the industry as RAID 5+0 and RAID 6+0, respectively.
Specifications 8
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Controller features
Basic features
This HP Smart Array controller has the following basic features:
• Supports RAID 0, 1, 10, 1 (ADM), 10 (ADM), 5, 50, 6, and 60
• Advanced Capacity Expansion
• Mirror splitting and recombining in offline mode
• Drive Erase
• Performance optimization for video on demand
• Capability for moving and deleting individual LUNs
• Split mirror backup and rollback of RAID 1, 10, 1 (ADM) and 10 (ADM) mirrors
• Heal Array
For more information, see the HP Smart Storage Administrator User Guide on the HP website
(http://www.hp.com/go/smartstorage/docs).
HP SmartCache
HP SmartCache is an advanced feature that enables solid state drives to be used as caching devices for hard
drive media. Data can be accessed from the solid state drive instead of hard drives. HP SmartCache provides
the following features:
• Accelerates application performance
• Provides lower latency for transactions in applications
• Supports all operating systems, without the need for changes
Use the HP SSA utility to configure support for HP SmartCache. This feature requires a license key.
For more information, see the HP Smart Storage Administrator User Guide on the HP website
(http://www.hp.com/go/smartstorage/docs).
HP SSD Smart Path
HP SSD Smart Path enables an optimized data path to high performance solid state drives. The optimized
path bypasses the controller’s RAID processing components and sends I/O directly to the drives. For more
information, see the HP website
(http://h18004.www1.hp.com/products/servers/proliantstorage/software-management/smartpath/inde
x.html).
For more information on enabling or disabling HP SSD Smart Path, see the HP Smart Storage Administrator
User Guide on the HP website (http://www.hp.com/go/smartstorage/docs).
HP Secure Encryption
HP Secure Encryption is a controller-based, enterprise-class data encryption solution that protects data at rest
on any bulk storage HDDs and SSDs attached to an HP Smart Array P830 Controller. The solution is
Specifications 9
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