HP P700m User Manual

HP Smart Array P700m Controller for HP ProLiant Servers User Guide

Part Number 456549-001 October 2007 (First Edition)

© Copyright 2007 Hewlett-Packard Development Company, L.P. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express

warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license.

Audience assumptions

This document is for the person who installs, administers, and troubleshoots servers and storage systems. HP assumes you are qualified in the servicing of computer equipment and trained in recognizing hazards in products with hazardous energy levels.

Hardware features........................................................................................................................ 5

Main components on the controller board .................................................................................................... 5

Controller specifications ............................................................................................................................. 5

Overview of the installation procedure ............................................................................................ 7

Installing the controller in an unconfigured server blade ................................................................................. 7

Installing the controller in a previously-configured server................................................................................. 7

Installing the controller hardware.................................................................................................... 9

Preparing the server blade.......................................................................................................................... 9

Installing the controller board...................................................................................................................... 9

Updating the firmware ................................................................................................................ 10

Methods for updating the firmware............................................................................................................ 10

Configuring an array .................................................................................................................. 11

Utilities available for configuring an array.................................................................................................. 11

Setting the boot controller and controller order............................................................................... 12

Setting a controller as the boot controller.................................................................................................... 12

Setting the controller order ....................................................................................................................... 12

Installing device drivers and Management Agents .......................................................................... 14

Installing device drivers............................................................................................................................ 14

Installing Management Agents .................................................................................................................. 14

Upgrading or replacing controller options ..................................................................................... 15

Replacing the battery............................................................................................................................... 15

Replacing, moving, or adding hard drives..................................................................................... 18

Identifying the status of a hard drive .......................................................................................................... 18

Recognizing hard drive failure .................................................................................................................. 19

Effects of a hard drive failure .......................................................................................................... 20

Compromised fault tolerance .......................................................................................................... 20

Recovering from compromised fault tolerance.................................................................................... 20

Replacing hard drives.............................................................................................................................. 21

Factors to consider before replacing hard drives................................................................................21

Automatic data recovery (rebuild).................................................................................................... 22

Upgrading hard drive capacity ....................................................................................................... 24

Moving drives and arrays ........................................................................................................................ 24

Adding drives......................................................................................................................................... 25

Diagnosing array problems.......................................................................................................... 27

Controller board runtime LEDs................................................................................................................... 27

Battery pack LEDs.................................................................................................................................... 28

Diagnostic tools ...................................................................................................................................... 29

Electrostatic discharge................................................................................................................. 31

Preventing electrostatic discharge..............................................................................................................31

Grounding methods to prevent electrostatic discharge.................................................................................. 31

Contents 3

Regulatory compliance notices ..................................................................................................... 32

European Union regulatory notice .............................................................................................................32

BSMI notice............................................................................................................................................ 32

Korean class A notice .............................................................................................................................. 33

Battery replacement notice........................................................................................................................ 33

Taiwan battery recycling notice................................................................................................................. 33

Acronyms and abbreviations........................................................................................................ 34

Index......................................................................................................................................... 35

Contents 4

Hardware features

Main components on the controller board

Item ID Description

1 Status LEDs 2 Connector (not used on HP ProLiant servers) 3 Cache module (also known as BBWC or array accelerator) 4 Connector for cache battery 5 Mezzanine connector to system board

Controller specifications

Feature Details

Board type Type I 4-port PCIe mezzanine board Dimensions 11.3 cm × 10.0 cm × 2.0 cm (4.5 in × 4.0 in × 0.8 in) Type of drives supported 3 Gb/s SAS or 1.5 Gb/s SATA Maximum power required Approximately 9.3 W Temperature range Operating, 10° to 55°C (50° to 131°F)

Storage, -30° to 60°C (-22° to 140°F)

Relative humidity (noncondensing) Operating, 10% to 90%

Storage, 5% to 90%

Hardware features 5

RAID levels supported 0, 1, 1+0, and 5; if the battery is used, RAID 6 is also

supported Type of connector Grid array mezzanine connector Transfer rate Up to 2 GB/s in each direction Maximum number of physical drives 108 Maximum number of logical drives 32 Maximum size of a logical drive More than 2 TB Cache size 72 bits, 512 MB (64 MB is used by the onboard processor) Spare battery part number 453779-001 Time required to recharge battery From 15 minutes to 2 hours, depending on the initial battery

charge level Duration of battery backup If the batteries are fully charged and less than 3 years old,

more than 2 days Battery life expectancy More than 3 years

For more information about the controller features and specifications, and for information about system requirements, refer to the HP website (http://www.hp.com/products/smartarray

Hardware features 6

Overview of the installation procedure

Installing the controller in an unconfigured server blade

New HP ProLiant server models autoconfigure when they are powered up for the first time. For more information about the autoconfiguration process, see the server-specific setup and installation guide or the HP ROM-Based Setup Utility User Guide. These guides are available on the server Documentation CD.

IMPORTANT: Do not power up the server until the hardware configuration is satisfactory, as

To install the controller in an unconfigured server blade:

described in the procedure given in this section.

1. Install the controller hardware in the server blade.

2. Install the server blade in a blade enclosure.

3. Install an HP 3Gb SAS BL-c Pass-Thru Module in the blade enclosure.

4. Connect the server blade to the pass-thru module.

5. Connect the pass-thru module to a drive enclosure.

6. If necessary, install physical drives in the drive enclosure.

The number of drives connected to the pass-thru module determines the RAID level that is autoconfigured when the server is powered up. For details, see the server-specific setup and installation guide or the HP ROM-Based Setup Utility User Guide.

7. Power up the server. The autoconfiguration process runs.

8. Update the server firmware ("Methods for updating the firmware" on page 10).

9. Update the controller firmware ("Methods for updating the firmware" on page 10).

10. Install the operating system and device drivers ("Installing device drivers" on page 14). Instructions

are provided with the CD that is supplied in the controller kit.

11. (Optional) Create additional logical drives ("Configuring an array" on page 11).

The server is now ready to use.

Installing the controller in a previously-configured server

1. Back up data on the system.

2. Update the server blade firmware ("Methods for updating the firmware" on page 10).

3. If the new controller will be the boot device, install the device drivers ("Installing device drivers" on

page 14). Otherwise, go directly to step 4.

Overview of the installation procedure 7

4. Power down the server blade.

5. Remove the server blade from the enclosure.

6. Remove the access panel from the server blade.

7. Install the controller hardware ("Installing the controller hardware" on page 9).

8. Reinstall the access panel.

9. Reinstall the server blade in the enclosure.

10. Install an HP 3Gb SAS BL-c Pass-Thru Module in the enclosure.

11. Connect the server blade to the pass-thru module.

12. Connect the pass-thru module to a drive enclosure.

13. Power up the server blade.

14. Update the controller firmware ("Methods for updating the firmware" on page 10).

15. (Optional) Set this controller as the boot controller using ORCA ("Setting a controller as the boot

controller" on page 12).

16. (Optional) Change the controller boot order using RBSU ("Setting the controller order" on page 12).

17. If the controller will not be the boot device, install the device drivers ("Installing device drivers" on

page 14).

18. If new versions of the Management Agents are available, update the Management Agents

("Installing Management Agents" on page 14).

Overview of the installation procedure 8

Installing the controller hardware

Preparing the server blade

1. Back up all data.

2. Close all applications.

3. Power down the server blade.

CAUTION: In systems that use external data storage, be sure that the server is the first unit to

be powered down and the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as failed when the server is powered up.

4. Remove the server blade from the enclosure.

Installing the controller board

WARNING: To reduce the risk of personal injury or damage to the equipment, consult the

safety information and user documentation provided with the server before attempting the installation.

Many servers are capable of providing energy levels that are considered hazardous and are intended to be serviced only by qualified personnel who have been trained to deal with these hazards. Do not remove enclosures or attempt to bypass any interlocks that may be provided

1. Remove the access panel from the server blade.

2. Select an available mezzanine socket on the system board.

3. Remove the socket cover, and then save it for future use.

4. Plug the controller into the socket.

5. Tighten the three spring-loaded captive screws at the corners of the controller.

for the purpose of removing these hazardous conditions.

WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the

internal system components to cool before touching them.

6. Reinstall the access panel.

CAUTION: Do not operate the server for long periods with the access panel open or removed.

Operating the server in this manner results in improper airflow and improper cooling that can

7. Reinstall the server blade in the enclosure.

8. Install an HP 3Gb SAS BL-c Pass-Thru Module in the enclosure.

9. Connect the server blade to the pass-thru module.

10. Connect the pass-thru module to a drive enclosure.

lead to thermal damage.

Installing the controller hardware 9

Updating the firmware

Methods for updating the firmware

To update the firmware on the server, controller, or hard drives, use Smart Components. These components are available on the Firmware Maintenance CD. A more recent version of a particular server or controller component might be available on the support page of the HP website (http://www.hp.com/support available from the software and drivers page for storage products (http://www.hp.com/support/proliantstorage

1. Find the most recent version of the component that you require. Components for controller firmware

updates are available in offline and online formats.

2. Follow the instructions for installing the component on the server. These instructions are given with

the CD and are provided on the same Web page as the component.

). Components for controller and hard drive firmware updates are also

3. Follow the additional instructions that describe how to use the component to flash the ROM. These

instructions are provided with each component.

For more information about updating the firmware, refer to the HP ProLiant Storage Firmware

Maintenance User Guide (for controller and hard drive firmware) or the HP Online ROM Flash User Guide (for server firmware).

Updating the firmware 10

Configuring an array

Utilities available for configuring an array

Two utilities are available for configuring an array on this controller:

• ORCA is a simple utility that is used mainly to configure the first logical drive in a new server before

the operating system is loaded.

• ACU is an advanced utility that enables you to perform many complex configuration tasks.

For more information about the features of these utilities and for instructions for using the utilities, see the Configuring Arrays on HP Smart Array Controllers Reference Guide. This guide is available on the Documentation CD that is provided in the controller kit.

Whichever utility you use, remember the following factors when you build an array:

• All drives in an array must be of the same type (for example, all SAS or all SATA).

• For the most efficient use of drive space, all drives within an array should have approximately the

same capacity. Each configuration utility treats every physical drive in an array as if it had the same capacity as the smallest drive in the array. Any excess capacity of a particular drive cannot be used in the array, and is unavailable for data storage.

• The more physical drives that there are in an array, the greater the probability that the array will

experience a drive failure during any given period. To guard against the data loss that occurs when a drive fails, configure all logical drives in an array with a suitable fault-tolerance (RAID) method.

Configuring an array 11

+ 25 hidden pages