The information in this document is subject to change without notice.
About this document
For the latest documentation, go to http://www.hp.com/support/
manuals, and select your product.
The information contained herein is subject to change without notice.
The only warranties for HP products and services are set forth in the
express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional
warranty. HP shall not be liable for technical or editorial errors or
omissions contained herein.
WARRANTY STATEMENT: To obtain a copy of the warranty for this
product, see the warranty information website:
http://www.hp.com/go/storagewarranty
Choosing a storage configuration
The P6300 EVA configuration details are:
• Two HSV340 controllers per controller enclosure
• Four SAS ports
• Four 8 Gb FC ports per controller
• 1/10 (minimum/maximum) controller enclosures
• 8/120 (minimum/maximum) M6612 (LFF) disk drives
• 8/250 (minimum/maximum) M6625 (SFF) disk drives
The P6500 EVA configuration details are:
• Two HSV360 controllers per controller enclosure
• Eight SAS ports
• Four 8 Gb FC ports per controller
• 2/20 (minimum/maximum) controller enclosures
• 8/240 (minimum/maximum) M6612 (LFF) disk drives
• 8/450 (minimum/maximum) M6625 (SFF) disk drives
Printed in Puerto Rico
www.hp.com
*593088-001*
Before you begin
Observe the following precautions when replacing a controller.
CAUTION:
HP recommends that you perform the replacement procedure
within seven minutes from when the controller is removed to
when it is replaced in the enclosure. Ensure all necessary parts
are available so the procedure can be completed without
interruption. Removing a controller module significantly changes
the air flow within the enclosure. Both controllers must be
installed for the enclosure to cool properly. If a controller fails,
leave it in place in the enclosure until a new module is available
to install. The enclosure could shut down due to overheating
unless the controller is replaced within the recommended seven
minutes.
Parts can be damaged by electrostatic discharge. Use proper
anti-static protection. See the documentation that shipped with
your system for additional information.
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NOTE:
• Alloy (gray)-colored latches on components like the controller
means the component is warm-swappable. Halt the I/O of the
failing controller with HP P6000 Command View before removing this component.
• There are two controllers at the rear of the controller enclosure.
See Figure 1 for the locations.
2. Controller 21. Controller 1
IndicationLEDItem
Flashing amber indicates a controller termination, or the system is inoperative and attention is required. Solid amber indicates
3
that the controller cannot reboot and that
the controller should be replaced. If both
the solid amber and solid blue LEDs are lit,
the controller has completed a warm removal procedures, and can be safely swapped.
Indicator is not used on FC controller. The
MEZZ4
indicator is used on the FC-iSCSI or iSCSI/FCoE controller to indicate iSCSI module
status.
Green LED indicates write-back cache
status. Slow flashing green LED indicates
5
standby power. Solid green LED indicates
cache is good with normal AC power applied.
Figure 1 Controller locations
.
Verifying component failure
Use the following methods to verify component failure:
• Analyze any failure messages received. HP Insight Remote Support
Software provides a recommended fault monitoring solution.
• Check status using HP P6000 Command View:
1.In the navigation pane, select Storage system > Hardware >
Controller Enclosure and then select the controller.
2.The status is displayed in the Condition/State field. An opera-
tional state of (Failed) would indicate a fault that may require
a replacement.
3.To help identify the correct controller, click Locate > Locate On.
This causes the blue UID indicator to light on the controller
module at the rear of the controller enclosure.
• Check the controller status LEDs as shown in Figure 2 and Table 1.
Amber LED indicates DIMM status. The LED
is off when DIMM status is good. Slow
6
flashing amber indicates DIMMs are being
powered by battery (during AC power
loss). Solid amber indicates a DIMM failure.
Removing a controller
CAUTION:
Verify the location of the controller being serviced. Removing
the wrong controller can result in data loss.
NOTE:
• Replacement controllers do not have DIMM modules, therefore
the DIMMs from the controller being removed must be transferred to the replacement controller.
• HP recommends that you replace the controller while the con-
troller enclosure is powered on to ensure the controller software
on the redundant controller is copied to the controller being
installed.
Figure 2 Controller status LEDs
.
Table 1 Controller status LEDs
IndicationLEDItem
1
Blue LED identifies a specific controller
module within the enclosure.
Green LED indicates controller health. LED
2
flashes green during boot and becomes
solid green after boot.
1.Halt I/O to the controller with HP P6000 Command View:
a.In the navigation pane, select Storage System > Hardware >
Controller Enclosure.
b.Select the appropriate controller (Controller 1 or Controller 2)
to halt.
c.Click the Shut down tab.
d.In the Halt Controller section of the Shut Down Controller
window, click Halt. This halts controller processing while the
power remains on.
2.Disconnect the SAS, Fibre Channel, Ethernet, and console cables
from the halted controller. Ensure they are marked to facilitate
reconnecting later.
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3.Remove the controller.
a.Loosen the thumbscrew on the mounting latch and rotate the
latch to the right (1, Figure 3). The controller will slightly eject
from the enclosure.
b.Position one hand under the controller, and with the other hand,
pull the controller out of the enclosure (2).
6.Press the retaining clips outward to unlock each DIMM socket (1,
Figure 6). This action releases the modules, and partially lifts the
modules out of the socket.
Figure 6 Removing a DIMM
.
7.Lift out each DIMM (2).
Figure 3 Removing a controller
.
4.Push the blue button on top of the controller module (1, Figure 4)
and slide off the cover (2). Observe proper anti-static guidelines.
Figure 4 Removing the controller cover
.
5.See Figure 5 for the location of the two DIMMs on the controller.
Installing a controller
1.Press each DIMM from the removed controller into the same DIMM
socket on the replacement controller (1, Figure 7).
Figure 7 Installing a DIMM
.
2.Press the retaining clips inward to lock each DIMM into the socket
(2).
2. Slot 2 (cache memory)1. Slot 1 (policy memory)
Figure 5 Location of controller DIMMs
.
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3.Place the cover on the controller module rails and slide the cover
over the controller until the latch clicks into place.
Figure 8 Installing the controller cover
.
4.Move the small form-factor pluggable (SFP) modules, installed in
the unused FC host ports, from the controller being replaced to the
new controller (if there are unused FC ports).
5.Reinstall the controller.
a.Push the controller halfway into the controller enclosure (1,
Figure 9).
b.Connect the SAS device port cables to the controller device
ports.
Verifying proper operation
After replacing the controller, check the following to verify the component
is operating properly:
NOTE:
Wait approximately 3 minutes for the system to check the
component status.
• Verify the controller health green LED is lit (see Table 1). If not, try
reseating the controller in the enclosure.
• From HP P6000 Command View, navigate to the component as de-
scribed in the Verifying component failure section, and check the
status. It should be (Good).
NOTE:
Inserting a controller without connecting the device
port cables may result in soft diagnostic errors
being reported.
c.Fully insert the controller. Move the mounting latch to the left
until fully engaged and the controller is fully seated in the
enclosure (2). The controller should power up automatically.
Tighten the controller latch thumbscrew.
Figure 9 Installing a controller
.
d.Reinstall the FC host cables and any disconnected Ethernet or
console cables.
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