HP P600 User Manual
HP Smart Array P600 Controller for
Integrity Servers
User Guide
July 2005 (First Edition)
Part Number 398844-001
© Copyright 2005 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice. The only warranties for HP products
and services are set forth in the express warranty statements accompanying such products and services.
Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for
technical or editorial errors or omissions contained herein.
Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. Linux is a U.S.
registered trademark of Linus Torvalds.
July 2005 (First Edition)
Part Number 398844-001
Audience assumptions
This document is for the person who installs, administers, and troubleshoots servers and storage
systems. HP assumes you are qualified in the servicing of computer equipment and trained in
recognizing hazards in products with hazardous energy levels.
3
Contents
Hardware features 5
Board components................................................................................................................................5
Controller specifications ......................................................................................................................6
Overview of the installation procedure 7
Quick installation procedure (Windows® or Linux®).........................................................................7
Installing the controller hardware 9
Before beginning the installation .........................................................................................................9
Preparing the server .............................................................................................................................9
Installing the controller board............................................................................................................ 10
Connecting external storage............................................................................................................... 11
SAS cable part numbers..................................................................................................................... 11
Updating the firmware 13
Methods for updating the firmware (Windows® or Linux®)............................................................13
Configuring an array 15
Introduction........................................................................................................................................ 15
Comparing the utilities....................................................................................................................... 16
Using ORCA......................................................................................................................................17
Using ACU.........................................................................................................................................18
Installing device drivers and Management Agents 19
Systems using Microsoft® Windows®..............................................................................................19
Installing device drivers..........................................................................................................19
Installing the Event Notification Service................................................................................19
Installing Management Agents............................................................................................... 20
Systems using Linux®....................................................................................................................... 20
Installing Management Agents............................................................................................... 21
Upgrading or replacing controller options 23
Replacing a battery.............................................................................................................................23
Replacing, moving, or adding hard drives 27
Identifying the status of a hard drive..................................................................................................27
4 HP Smart Array P600 Controller for Integrity Servers User Guide
Recognizing hard drive failure........................................................................................................... 29
Effects of a hard drive failure .................................................................................................29
Compromised fault tolerance..................................................................................................30
Recovering from compromised fault tolerance.......................................................................30
Replacing hard drives.........................................................................................................................31
Factors to consider before replacing hard drives ....................................................................32
Automatic data recovery (rebuild).......................................................................................... 33
Upgrading hard drive capacity................................................................................................36
Moving drives and arrays................................................................................................................... 36
Adding drives..................................................................................................................................... 38
Diagnosing array problems 41
Controller board runtime LEDs .........................................................................................................41
Cache module LEDs ..........................................................................................................................43
Diagnostic tools .................................................................................................................................44
Electrostatic discharge 45
Preventing electrostatic discharge...................................................................................................... 45
Grounding methods to prevent electrostatic discharge ......................................................................46
Regulatory compliance notices 47
Federal Communications Commission notice....................................................................................47
FCC rating label......................................................................................................................47
Class A equipment.................................................................................................................. 48
Class B equipment.................................................................................................................. 48
Declaration of conformity for products marked with the FCC logo, United States only........49
Modifications.......................................................................................................................... 49
Cables .....................................................................................................................................49
Canadian notice (Avis Canadien).......................................................................................................50
European Union regulatory notice .....................................................................................................50
BSMI notice....................................................................................................................................... 51
Japanese notice...................................................................................................................................51
Korean notice A&B ...........................................................................................................................52
Battery replacement notice.................................................................................................................52
Taiwan battery recycling notice..............................................................................................53
Acronyms and abbreviations 55
Index 57
5
Hardware features
In this section
Board components..........................................................................................................................5
Controller specifications.................................................................................................................6
Board components
Item ID Description
1* SAS port 1E (external, shared), 4x wide
2 Controller health LED (blinking green indicates board is OK,
amber indicates board has failed)
3 I/O activity LED (indicates total activity of all ports)
4* SAS port 1I (internal, shared), 4x wide
5 SAS port 2I (internal, dedicated), 4x wide
6 Cache module (also known as BBWC or array accelerator)
7 Secondary (lower) battery for cache module
6 HP Smart Array P600 Controller for Integrity Servers User Guide
*Ports 1E and 1I share electrical circuitry. Whenever the controller is reset, it searches for
devices connected to port 1E before searching on port 1I. If both these ports are
connected to storage devices, the controller discovers and uses only the devices attached
to port 1E. Devices connected to port 1I are not displayed in this case.
Controller specifications
Feature Details
Card type Full-length PCI-X 133
Dimensions (excluding bracket) 31.1 cm x 10.8 cm x 1.8 cm (12.3 in x 4.3 in x 0.7 in)
Power required Approximately 28 W
Temperature range Operating, 10° to 35°C (50° to 95°F); storage, -20° to 55°C (-4° to
131°F)
Relative humidity
(noncondensing)
RAID levels supported 0, 1, 1+0, 5, ADG (also called RAID 6)
Connector type Compatible with full-length 3.3-V, 64-bit PCI-X or PCI slot
Transfer rate Up to 1.0 GB/s at 133 MHz (64-bit)
Number of SAS ports 2 (1 internal, and 1 that can be used as internal or external)
SAS transfer rate Up to 1.2 GB/s per port in each direction
Operating, 10% to 70%; storage, 5% to 90%
For more information about the controller features and specifications, and for
information about system requirements, refer to the HP website
(http://www.hp.com/products/smartarray
).
7
Overview of the installation procedure
In this section
Quick installation procedure (Windows® or Linux®)...................................................................7
Quick installation procedure (Windows® or Linux®)
Before installing the controller, refer to the support matrix on the HP website
(http://www.hp.com/products1/serverconnectivity
operating system support the controller.
To install the controller:
1. Power down the server.
2. Install the controller hardware ("Installing the controller hardware" on page
).
9
) to confirm that the server and
3. If necessary, install additional physical drives.
The number of drives in the server determines the RAID level that is
autoconfigured when the server is powered up (next step).
4. Power up the server.
5. Update the controller firmware ("Updating the firmware" on page 13
When the firmware update process is complete, the server reboots and runs
through a POST procedure. This POST procedure halts briefly during
controller initialization and prompts you to open ORCA.
6. Open ORCA ("Configuring an array" on page 15
– If using a headless console, press the Esc+8 key combination.
– Otherwise, press the F8 key.
7. Configure the logical boot drive, and then exit from ORCA.
):
).
8 HP Smart Array P600 Controller for Integrity Servers User Guide
If the server is using Linux®, controller installation is complete. When the server
is next rebooted, the operating system detects the controller hardware and
automatically loads the required driver.
If the server is using Microsoft® Windows®, continue as follows:
1. Load the controller driver from EBSU on the Smart Setup media. (To load
the driver, select Load OEM Boot Drivers at the appropriate point in
EBSU. For more information about Smart Setup, refer to the HP Smart Setup
Guide on the Smart Setup media.)
2. Run Express Setup.
3. When you have finished installing the operating system as directed during
the Express Setup procedure, remove the operating system CD and insert the
Smart Setup media.
4. Install the Integrity Support Pack ("Installing device drivers and
Management Agents" on page 19
).
Controller installation is complete.
9
Installing the controller hardware
In this section
Before beginning the installation....................................................................................................9
Preparing the server........................................................................................................................9
Installing the controller board.......................................................................................................10
Connecting external storage .........................................................................................................11
SAS cable part numbers ...............................................................................................................11
Before beginning the installation
Before beginning the installation procedure, visit the HP website
(http://www.hp.com/support
driver and utility file needed. Compare the version numbers of the files there
with those of the same files on the Smart Setup media.
) to confirm that you have the latest version of each
Preparing the server
Before installing the controller in the server, back up all data.
If the server supports hot-pluggable devices, no further preparation is required.
Proceed to install the controller board as described ("Installing the controller
board" on page 10
If the server does not support hot-pluggable devices:
1. Close all applications.
2. Power down the server.
CAUTION: In systems that use external data storage, be sure that
the server is the first unit to be powered down and the last to be
powered back up. Taking this precaution ensures that the system does
not erroneously mark the drives as failed when the server is powered
up.
).
10 HP Smart Array P600 Controller for Integrity Servers User Guide
3. Power down all peripheral devices that are attached to the server.
4. Unplug the AC power cord from the outlet and then from the server.
5. Disconnect all peripheral devices from the server.
Installing the controller board
WARNING: To reduce the risk of personal injury or damage to
the equipment, consult the safety information and user
documentation provided with the server before attempting the
installation.
Many servers are capable of providing energy levels that are
considered hazardous and are intended to be serviced only by
qualified personnel who have been trained to deal with these
hazards. Do not remove enclosures or attempt to bypass any
interlocks that may be provided for the purpose of removing these
hazardous conditions.
1. Remove or open the access panel.
2. Select an available 3.3-V, 64-bit full-length PCI or PCI-X slot.
3. If the controller is being hot-plugged, power down the slot.
4. Remove the slot cover or open the hot-plug latch. Save the retaining screw if
one is present.
5. Slide the controller board along the slot alignment guide, and press the board
firmly into the slot so that the contacts on the board edge are properly seated
in the system board connector.
6. Secure the controller board in place with the hot-plug latch or retaining
screw. If there is a guide latch on the rear of the board, close the latch.
7. Connect storage devices to the controller. (For details of the procedure, refer
to "Connecting storage devices ("Connecting external storage" on page 11
NOTE: Drives that are to be grouped in the same array should all
have comparable capacity for efficient use of total storage capacity.
).")
8. Close or replace the access panel, and secure it with thumbscrews, if any are
present.
Installing the controller hardware 11
CAUTION: Do not operate the server for long periods with the
access panel open or removed. Operating the server in this manner
results in improper airflow and improper cooling that can lead to thermal
damage.
9. If the controller was hot-plugged, power up the slot.
Connecting external storage
1. Power down the server.
2. Connect an external SAS cable to the external port of the controller.
NOTE: You do not have to disconnect any internal drives on
shared internal port 1I because the controller preferentially discovers
devices attached to port 1E. However, drives on the shared internal port
are unavailable until you disconnect the external storage device.
3. Tighten the lock screws on the cable connector.
4. Attach the other end of the cable to the SAS input connector of the external
storage enclosure.
IMPORTANT: Drives that are to be used in the same array must
be of the same type, either all SAS or all SATA. (Parallel SCSI drives
cannot be used with this controller.)
5. Tighten the lock screws on the cable connector.
6. Power up the enclosure.
7. Power up the server.
SAS cable part numbers
NOTE: If you require additional cables, order them by the option kit
Cable length Option kit number Cable assembly number
1.0 m (3.3 ft) 389665-B21 361317-001
2.0 m (6.6 ft) 389668-B21 361317-002
4.0 m (13 ft) 389671-B21 361317-004
number.
12 HP Smart Array P600 Controller for Integrity Servers User Guide
Cable length Option kit number Cable assembly number
6.0 m (20 ft) 389674-B21 361317-006
13
Updating the firmware
In this section
Methods for updating the firmware (Windows® or Linux®) ......................................................13
Methods for updating the firmware (Windows® or Linux®)
To update the firmware on the server, controller, or hard drives, use Smart
Components. The most recent version of a particular component is available on
the support page of the HP website (http://www.hp.com/support
components are also available on the Smart Setup media.
1. Find the most recent version of the component that you require.
2. Follow the instructions for installing the component on the server. These
instructions are provided on the same Web page as the component.
). Some
3. Follow the additional instructions that describe how to use the component to
flash the ROM. These instructions are provided with each component.
15
Configuring an array
In this section
Introduction ..................................................................................................................................15
Comparing the utilities .................................................................................................................16
Using ORCA ................................................................................................................................17
Using ACU ...................................................................................................................................18
Introduction
HP provides two utilities for manually configuring an array on a Smart Array
controller:
• ORCA—A simple ROM-based configuration utility
• ACU—A versatile, browser-based utility that provides maximum control
over configuration parameters
NOTE: To copy a particular array configuration to several other
servers on the same network, use ACR or the scripting capability of
ACU. ACR is provided in the SmartStart Scripting Toolkit, available on
the HP website (http://www.hp.com/servers/sstoolkit
).
Whichever utility you use, the following limitations apply:
• For the most efficient use of drive space, do not mix drives of different
capacities within the same array. The configuration utility treats all physical
drives in an array as if they have the same capacity as the smallest drive in
the array. The excess capacity of any larger drives is wasted because it is
unavailable for data storage.
• The probability that an array will experience a drive failure increases with
the number of physical drives in the array. If you configure a logical drive
with RAID 5, keep the probability of failure low by using no more than 14
physical drives in the array.
16 HP Smart Array P600 Controller for Integrity Servers User Guide
For conceptual information about arrays, logical drives, and fault-tolerance
methods, and for information about default array configuration settings, refer to
the HP Array Configuration Utility User Guide. This document is available on
the Documentation CD that is provided in the controller kit.
Comparing the utilities
NOTE: A + in the appropriate column indicates that the feature or
procedure is supported, while -- indicates that the feature or procedure
Supported features ACU ORCA
Uses a graphical interface + --
Available in languages other than English + --
Available on CD + --
is not supported.
Uses a wizard to suggest the optimum configuration for an unconfigured
+ --
controller
Describes configuration errors + --
Suitable for configuration while online + --
Suitable for configuration while offline -- +
Supported procedures ACU ORCA
Creation and deletion of arrays and logical drives + +
Assignment of RAID level + +
Sharing of spare drives among several arrays + --
Assignment of multiple spare drives per array + --
Setting of stripe size + --
Migration of RAID level or stripe size + --
Configuration of controller settings + --
Expansion of an array + --
Creation of multiple logical drives per array + --
Configuring an array 17
Using ORCA
1. Power up the server. POST runs, and any array controllers that are in the
server are initialized one at a time. During each controller initialization
process, POST halts for several seconds while an ORCA prompt message
appears.
2. At the ORCA prompt:
– If you are connected using a headless console, press the Esc+8 key
combination.
– Otherwise, press the F8 key.
The ORCA main menu appears, enabling you to create, view, or delete a
logical drive.
To create a logical drive using ORCA:
1. Select Create Logical Drive.
The screen displays a list of all available (unconfigured) physical drives and
the valid RAID options for the system.
2. Use the Arrow keys, Spacebar, and Tab key to navigate around the screen
and set up the logical drive, including an online spare drive if one is required.
NOTE: You cannot use ORCA to configure one spare drive to be
shared among several arrays. Only ACU enables you to configure
shared spare drives.
3. Press the Enter key to accept the settings.
18 HP Smart Array P600 Controller for Integrity Servers User Guide
4. Press the F8 key to confirm the settings and save the new configuration.
After several seconds, the Configuration Saved screen appears.
5. Press the Enter key to continue.
You can now create another logical drive by repeating the previous steps.
NOTE: Newly created logical drives are invisible to the operating
system. To make the new logical drives available for data storage,
format them using the instructions given in the operating system
documentation.
Using ACU
For detailed information about using ACU, refer to the HP Array Configuration
Utility User Guide. This document is available on the Smart Setup media or the
Documentation CD provided in the controller kit.
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