Page 1
User Guide
SUMMARY
This guide provides technical specications and information about monitor features, setting up the monitor, and using
the monitor.
Page 2
Legal information
© Copyright 2022 HP Development Company,
L.P.
The terms HDMI, HDMI High-Denition
Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks of
HDMI Licensing Administrator, Inc. Microsoft
and Windows are either registered trademarks
or trademarks of Microsoft Corporation in
the United States and/or other countries.
USB Type-C® is a registered trademark of
USB Implementers Forum. DisplayPort™ , the
DisplayPort™ logo, and VESA are trademarks
owned by the Video Electronics Standards
Association (VESA) in the United States and
other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable
for technical or editorial errors or omissions
contained herein.
First Edition: June 2022
Part number: N17716-001
Product notice
This guide describes features that are common
to most products. Some features may not be
available on your computer.
Not all features are available in all editions
or versions of Windows. Systems may
require upgraded and/or separately purchased
hardware, drivers, software or BIOS update to
take full advantage of Windows functionality.
Windows is automatically updated, which
is always enabled. High-speed internet
and Microsoft account required. ISP fees
may apply and additional requirements
may apply over time for updates. See
http://www.microsoft.com. If your product
ships with Windows in S Mode: Windows in
S Mode works exclusively with apps from
the Microsoft Store within Windows. Certain
default settings, features, and apps cannot
be changed. Some accessories and apps
that are compatible with Windows may not
work (including some antivirus, PDF writers,
driver utilities, and accessibility apps), and
performance may vary, even if you switch out
of S Mode. If you switch to Windows, you
cannot switch back to S Mode. Learn more at
Windows.com/SmodeFAQ.
To access the latest user guides, go to
http://www.hp.com/support, and follow the
instructions to nd your product. Then select
Manuals.
Software terms
By installing, copying, downloading, or
otherwise using any software product
preinstalled on this computer, you agree to be
bound by the terms of the HP End User License
Agreement (EULA). If you do not accept these
license terms, your sole remedy is to return the
entire unused product (hardware and software)
within 14 days for a full refund subject to the
refund policy of your seller.
For any further information or to request a
full refund of the price of the computer, please
contact your seller.
Page 3
About this guide
This guide provides technical specications and information about monitor features, setting up the monitor,
and using the software. Depending on the model, your monitor may not have all the features included in this
guide.
WARNING! Indicates a hazardous situation that, if not avoided, could result in serious injury or death.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
IMPORTANT: Indicates information considered important but not hazard-related (for example, messages
related to property damage). Warns the user that failure to follow a procedure exactly as described could
result in loss of data or in damage to hardware or software. Also contains essential information to explain a
concept or to complete a task.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
This product incorporates HDMI technology.
iii
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Table of contents
1Getting started....................................................................................................................................................................... 1
Important safety information ...........................................................................................................................................1
More HP resources.............................................................................................................................................................1
Preparing to call technical support ...........................................................................................................................2
Getting to know your monitor...........................................................................................................................................2
Features.....................................................................................................................................................................2
Front components .....................................................................................................................................................3
Rear components.......................................................................................................................................................4
Setting up the monitor ......................................................................................................................................................7
Attaching the monitor stand to a curved screen monitor.........................................................................................7
Attaching the monitor stand to a at screen monitor..............................................................................................8
Attaching the monitor stand to the 80 cm (31.5 in) at screen monitor ................................................................9
Mounting the monitor head.....................................................................................................................................10
Removing the monitor stand ..........................................................................................................................11
Attaching the monitor head to a mounting device .........................................................................................11
Connecting the cables .............................................................................................................................................12
Adjusting the monitor (select products only) .........................................................................................................15
Installing a security cable........................................................................................................................................16
Turning on the monitor ...........................................................................................................................................16
HP watermark and image retention policy .............................................................................................................17
2Using the monitor ................................................................................................................................................................18
Downloading software and utilities................................................................................................................................18
Downloading HP Display Center......................................................................................................................................18
The Information le.........................................................................................................................................................18
The Image Color Matching le .........................................................................................................................................18
Using the OSD menu........................................................................................................................................................19
Using the joypad OSD buttons.........................................................................................................................................19
Reassigning the OSD menu options................................................................................................................................20
Display mode status........................................................................................................................................................20
Changing the Power Mode setting (select products only)..............................................................................................20
Using Auto-Sleep Mode ...................................................................................................................................................21
Using low blue light mode (select products only)...........................................................................................................21
Adjusting blue light output (select products only)..........................................................................................................21
3Support and troubleshooting ..............................................................................................................................................23
Using the self-test function.............................................................................................................................................23
Using internal diagnostics...............................................................................................................................................23
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Solving common issues...................................................................................................................................................24
Button lockouts ...............................................................................................................................................................25
Optimizing image performance (VGA input) ...................................................................................................................25
4Maintaining the monitor ......................................................................................................................................................27
Maintenance guidelines...................................................................................................................................................27
Cleaning the monitor...............................................................................................................................................27
Shipping the monitor...............................................................................................................................................28
Appendix ATechnical specications.......................................................................................................................................29
80.01 cm (31.5 in) model specications .........................................................................................................................29
68.58 cm (27 in) model specications (xed stand).......................................................................................................29
68.58 cm (27 in) model specications (height-adjustable stand)..................................................................................30
68.58 cm (27 in) model specications (curved)..............................................................................................................31
60.45 cm (23.8 in) model specications (xed stand)....................................................................................................31
60.45 cm (23.8 in) model specications (height-adjustable stand)...............................................................................32
60.45 cm (23.8 in) model specications (VA model) ......................................................................................................33
54.61 cm (21.5 in) model specications .........................................................................................................................33
54.61 cm (21.5 in) model specications (height-adjustable stand)...............................................................................34
54.48 cm (21.45 in) model specications.......................................................................................................................35
Preset display resolutions...............................................................................................................................................35
80.01 cm (31.5 in) model ........................................................................................................................................36
68.58 cm (27 in) model............................................................................................................................................37
68.58 cm (27 in) curved model................................................................................................................................37
60.45 cm (23.8 in) model ........................................................................................................................................38
54.61 cm (21.5 in) models.......................................................................................................................................39
54.48 cm (21.45 in) models ....................................................................................................................................40
High-denition video formats.........................................................................................................................................41
Energy saver feature.......................................................................................................................................................42
Appendix BAccessibility .........................................................................................................................................................43
HP and accessibility.........................................................................................................................................................43
Finding the technology tools you need...................................................................................................................43
The HP commitment................................................................................................................................................43
International Association of Accessibility Professionals (IAAP) .............................................................................44
Finding the best assistive technology.....................................................................................................................44
Assessing your needs......................................................................................................................................44
Accessibility for HP products...................................................................................................................................44
Standards and legislation................................................................................................................................................45
Standards.................................................................................................................................................................45
Mandate 376 – EN 301 549 .............................................................................................................................45
Web Content Accessibility Guidelines (WCAG).................................................................................................45
Legislation and regulations.....................................................................................................................................45
Useful accessibility resources and links..........................................................................................................................46
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Organizations ..........................................................................................................................................................46
Educational institutions ..........................................................................................................................................46
Other disability resources .......................................................................................................................................46
HP links ....................................................................................................................................................................47
Contacting support..........................................................................................................................................................47
Index ........................................................................................................................................................................................48
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Getting started1
Read this chapter to learn about safety information and where to nd additional HP resources.
Important safety information
A power cord might be included with the monitor. If you use another cord, use only a power source and
connection appropriate for this monitor. For information about the correct power cord set to use with the
monitor, see the Product Notices provided in your documentation kit.
WARNING! To reduce the risk of electric shock or damage to the equipment:
● Plug the power cord into an AC outlet that is easily accessible at all times.
● If the power cord has a three-pin attachment plug, plug the cord into a grounded (earthed) three-pin
outlet.
● Disconnect power from the computer by unplugging the power cord from the AC outlet. When
unplugging the power cord from the AC outlet, grasp the cord by the plug.
For your safety, do not place anything on power cords or cables. Take care to route all cords and cables
connected to the monitor so that they cannot be stepped on, pulled, grabbed, or tripped over.
To reduce the risk of serious injury, read the Safety & Comfort Guide provided with your user guides. It
describes proper workstation setup and proper posture, health, and work habits for computer users. The
Safety & Comfort Guide also provides important electrical and mechanical safety information. The Safety &
Comfort Guide is also available on the web at http://www.hp.com/ergo.
IMPORTANT: For the protection of the monitor and the computer, connect all power cords for the computer
and its peripheral devices (such as a monitor, printer, scanner) to a surge protection device such as a power
strip or uninterruptible power supply (UPS). Not all power strips provide surge protection; the power strip
must be specically labeled as having this capability. Use a power strip whose manufacturer oers a damage
replacement policy so that you can replace the equipment if surge protection fails.
Use the appropriate and correctly sized furniture designed to properly support your monitor.
WARNING! Monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts could fall over and cause personal injury.
WARNING! Stability hazard: The device might fall, causing serious personal injury or death. To prevent
injury, securely attach the monitor to the oor or wall in accordance with the installation instructions.
WARNING! This equipment is not suitable for use in locations where children are likely to be present.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that might cause
disturbing reections from the screen.
More HP resources
Use this table to locate resources that provide product details, how-to information, and more.
Getting started
1
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Table 1-1 Additional information
Resource Contents
Setup Instructions Overview of monitor setup and features
HP support For HP support or to resolve a hardware or software problem, go to
NOTE: Contact customer support to replace the power cord or any other cables that shipped with your monitor.
Preparing to call technical support
Use this information if you have to troubleshoot an issue.
If you cannot solve a problem using Support and troubleshooting on page 23, a call to technical support can
provide additional help. Have the following information available when you call:
● Monitor model number
● Monitor serial number
● Purchase date on invoice
http://www.hp.com/support, and follow the instructions to nd your product.
– or –
Select the Search icon in the taskbar, type support in the search box, and then
select HP Support Assistant.
– or –
Select the question mark icon in the taskbar.
● Conditions under which the problem occurred
● Error messages received
● Hardware conguration
● Name and version of the hardware and software that you are using
Getting to know your monitor
Your monitor has top-rated features. This section provides details about your components, where they are
located, and how they work.
Features
Depending on the model, your monitor might include the following features:
Display features
● 54.61 cm (21.5 in), 54.48 cm (21.45 in), 60.45 cm (23.8 in), or 68.58 cm (27 in), plus full-screen support
for lower resolutions; includes custom scaling for maximum image size while preserving original aspect
ratio
● 80 cm (31.5 in) diagonal viewable screen area with 2560 × 1440 resolution
● Liquid crystal display (LCD) with active matrix and in-plane switching (IPS) (select products only)
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● Liquid crystal display (LCD) with active matrix and vertical alignment (VA) (select products only)
● sRGB color gamut
● Nonglare panel with an LED backlight
● Tilt capabilities
● Height adjustment capabilities (select products only)
● On-screen display (OSD) adjustments in several languages for easy setup and screen optimization
●
Energy saver feature to meet requirements for reduced power consumption
● Security cable slot on the rear of the monitor for an optional security cable
● Cable management feature for placement of cables and cords
● Speakers are available on select models only
Connectors
● VGA port (select products only)
● DisplayPort™ video input (select products only)
● High-Denition Multimedia Interface™ (HDMI™) video input
● USB Type-C® port (select products only)
● Plug and Play capability, if supported by your operating system
Monitor stand
● Removable stand for exible monitor head mounting solutions
● VESA® mounting capability (100 × 100 mm) for attaching the monitor to a swing arm mount
● Support for a mounting bracket to attach the monitor to a workstation
NOTE: For safety and regulatory information, see the Product Notices provided in your documentation kit.
To access the latest user guide, go to http://www.hp.com/support, and follow the instructions to nd your
product. Then select Manuals.
Front components
To identify the components on the front of the monitor, use this illustration and table.
Front components 3
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Table 1-2 Front components and their description
Component Description
(1) Power LED Indicates that the monitor is powered on.
(2) Power button Turns the monitor on or o.
Rear components
To identify the components on the rear of the monitor, use these illustrations and tables.
NOTE: Be sure that the master power switch on the monitor is in the On position to
turn on the monitor. (Select products only.)
Table 1-3
Component Description
(1) Joypad OSD button Opens the OSD settings.
(2) Security cable slot Connects an optional security cable.
Rear components and their descriptions (21.5 in, 23.8 in, and 27 in IPS models)
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Table 1-3 Rear components and their descriptions (21.5 in, 23.8 in, and 27 in IPS models) (continued)
Component Description
(3) Power connector Connects a power cord.
(4) DisplayPort connector Connects a DisplayPort cable to a source device such as a computer or game console.
(5) HDMI port Connects the HDMI cable to a source device such as a computer or game console.
(6) VGA port Connects a VGA cable to a source device such as a computer or game console.
Table 1-4 Rear components and their descriptions (21.45 in and 23.8 in VA models)
Component Description
(1) Joypad OSD button Opens the OSD settings.
(2) Security cable slot Connects an optional security cable.
(3) Power connector Connects a power cord.
(4) HDMI port Connects the HDMI cable to a source device such as a computer or game console.
(5) VGA port Connects a VGA cable to a source device such as a computer or game console.
Rear components 5
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Table 1-5 Rear components and their descriptions (31.5 in model)
Component Description
(1) Joypad OSD button Opens the OSD settings.
(2) Master power switch Turns the monitor on or o.
(3) Power connector Connects a power cord.
(4) HDMI port Connects the HDMI cable to a source device such as a computer or game console.
(5) DisplayPort connector Connects a DisplayPort cable to a source device such as a computer or game console.
(6) USB Type-C port Connects a USB Type-C cable to a source device such as a computer or game console.
NOTE: This port can function as a DisplayPort audio/video input or as a USB 3.0
connection. It can also be used to deliver up to 65 W of power to a device.
(7) USB ports (3) Connects a USB cable to a source device such as a computer or game console.
NOTE: You can connect a USB Type-C cable between the source device and monitor to
enable USB ports on the monitor.
6 Chapter 1Getting started
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Table 1-6 Rear components and their descriptions (27 in curved model)
Component Description
(1) Joypad OSD button Opens the OSD settings.
(2) Security cable slot Connects an optional security cable.
(3) Power connector Connects a power cord.
(4) DisplayPort connector Connects a DisplayPort cable to a source device such as a computer or game console.
(5) HDMI port Connects the HDMI cable to a source device such as a computer or game console.
Setting up the monitor
This section describes attaching the monitor stand or wall mount and the options for connecting your monitor
to a PC, notebook, gaming console, or similar device.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the web at
IMPORTANT: To prevent damage to the monitor, do not touch the surface of the LCD panel. Pressure on the
panel can cause nonuniformity of color or disorientation of the liquid crystals. If this occurs, the screen will
not recover to its normal condition.
http://www.hp.com/ergo.
IMPORTANT: To prevent the screen from getting scratched, defaced, or broken and to prevent damage to
the control buttons, position the monitor facedown on a at surface covered with protective sheet foam or a
nonabrasive cloth.
Attaching the monitor stand to a curved screen monitor
Correctly attaching your monitor stand is critical for safe use. This section describes how to safely attach a
stand.
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might cause
interfering reections.
NOTE: The procedures for attaching a monitor stand might be dierent on other models.
1. Leave the monitor in the shipping box to protect the screen.
2. Position the monitor stand on the mounting plate on the rear of the monitor (1).
Setting up the monitor 7
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3. Slide the monitor stand into the mounting plate (2).
4. Attach the base to the monitor stand (1) and tighten the screw (2).
Attaching the monitor stand to a at screen monitor
Correctly attaching your monitor stand is critical for safe use. This section describes how to safely attach a
stand.
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might cause
interfering reections.
NOTE: The procedures for attaching a monitor stand might be dierent on other models.
1. Position the monitor head facedown on a at surface covered by a protective sheet made of foam or a
clean, dry cloth.
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2. Position the monitor stand on the mounting plate on the rear of the monitor (1), and then slide the
monitor stand into the mounting plate (2).
3. Do one of the following, depending on the type of base you are installing.
● Attach the base to the monitor stand (1), and then tighten the screws (2).
● Attach the base to the monitor stand, and then snap the base onto the stand.
Attaching the monitor stand to the 80 cm (31.5 in)
Correctly attaching your monitor stand is critical for safe use. This section describes how to safely attach a
stand.
TIP: Consider the placement of the monitor, because surrounding light and bright surfaces might cause
interfering reections.
NOTE: The procedures for attaching a monitor stand might be dierent on other models.
1. Leave the monitor in the shipping box to protect the screen.
at screen monitor
Attaching the monitor stand to the 80 cm (31.5 in)
at screen monitor 9
Page 16
2. Position the monitor stand on the mounting plate on the rear of the monitor (1), and then tighten the
screw on the monitor stand into the mounting plate (2).
3. Attach the base to the monitor stand (1), and then tighten the screws (2).
NOTE: The base for your monitor may appear dierent than the one pictured.
Mounting the monitor head
10
To attach your monitor to a wall using a swing arm or other mounting xture, follow the steps in this section
to safely and securely connect your monitor.
IMPORTANT: This monitor supports the VESA industry-standard 100 mm mounting holes. To attach a third-
party mounting solution to the monitor head, use four 4 mm, 0.7 pitch, and 10 mm long screws (M4 x 10L).
Chapter 1Getting started
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Longer screws might damage the monitor. Be sure that the manufacturer’s mounting solution is compliant
with the VESA standard and is rated to support the weight of the monitor head. For best performance, use
the power and video cables provided with the monitor.
NOTE: This apparatus is intended to be supported by a UL-listed or CSA-listed wall-mount bracket.
Removing the monitor stand
If you decide to use a wall mount instead of the monitor stand that you attached, rst remove the stand.
IMPORTANT: Before you disassemble the monitor, be sure that the monitor is turned o and all cables are
disconnected.
IMPORTANT: To position and stabilize the monitor, HP recommends that two people perform these
procedures.
1. Disconnect and remove all cables from the monitor.
2. Position the monitor facedown on a at surface covered by protective sheet made of foam or a clean, dry
cloth.
3. Push up the latch or screw near the bottom center of the stand’s mounting plate (1).
4. Swing the bottom of the stand up until the mounting plate clears the recess in the monitor head (2).
5. Slide the stand out of the recess.
Attaching the monitor head to a mounting device
You might need additional tools such as a screwdriver (purchased separately) when you attach a mounting
device. To avoid damage to your monitor, follow these instructions.
Removing the monitor stand
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1. Press the latch (1), and then lift up the cover (2) to remove the VESA cover from the rear of the monitor.
2. Remove the four screws from the VESA holes located on the rear of the monitor head.
3. To attach the monitor head to a swing arm or other mounting device, insert four mounting screws
through the holes on the mounting device and into the VESA screw holes on the back of the monitor
head.
IMPORTANT: If these instructions do not apply to your device, follow the mounting device
manufacturer’s instructions when mounting the monitor to a wall or swing arm.
Connecting the cables
In addition to details about how to connect a cable, this section contains information about how your monitor
functions when you connect certain cables.
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NOTE: Depending on the model, the monitor might be capable of supporting VGA, USB Type-C, HDMI, or
DisplayPort inputs. The video mode is determined by the video cable used. The monitor automatically
determines which inputs have valid video signals. You can select the inputs through the OSD menu. The
monitor ships with select cables. Not all cables shown in this section are included with the monitor.
1. Place the monitor in a convenient, well-ventilated location near the computer.
2. Connect a video cable.
NOTE: The monitor automatically determines which inputs have valid video signals. To select any input,
open the OSD menu and select Input.
● Connect one end of a VGA cable to the VGA port on the rear of the monitor and the other end to the
VGA port on the source device.
● Connect one end of a DisplayPort cable to the DisplayPort connector on the rear of the monitor and
the other end to the DisplayPort connector on the source device.
● Connect one end of an HDMI cable to the HDMI port on the rear of the monitor and the other end to
the HDMI port on the source device.
Connecting the cables
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3. Connect one end of a USB Type-C cable to the USB Type-C port on the rear of the monitor and the other
end to the USB Type-C port on the source device.
NOTE: The monitor’s USB Type-C port provides data, video, and power delivery (up to 65 W). The host
device must be able to support DisplayPort Alt Mode (video, charging, and USB) over the USB Type-C
connector.
4. Connect one end of the power cord to the power connector on the monitor and the other end to a
grounded AC outlet.
14
WARNING! To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) AC outlet that is easily accessible at all times.
Disconnect power from the equipment by unplugging the power cord from the AC outlet.
For your safety, do not place anything on power cords or cables. Arrange them so that no one can
accidentally step on or trip over them. Do not pull on a cord or cable. When unplugging the power cord
from the AC outlet, grasp the cord by the plug.
Chapter 1Getting started
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Adjusting the monitor (select products only)
To support an ergonomic work space, your monitor oers the adjustment options outlined in this section.
WARNING! To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper
workstation setup and proper posture, health, and work habits for computer users. The Safety & Comfort
Guide also provides important electrical and mechanical safety information. The Safety & Comfort Guide is
available on the web at http://www.hp.com/ergo.
1. Tilt the monitor head forward or backward to set it to a comfortable eye level.
2. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top
bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low
Adjusting the monitor (select products only)
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and reclined might be more comfortable for users with corrective lenses. Reposition your monitor as you
adjust your working posture throughout the work day.
Installing a security cable
As a security measure, you can secure the monitor to a xed object with an optional security cable available
from HP. Use the key that came with the optional security cable to attach and remove the lock.
Turning on the monitor
This section provides important information about preventing damage to your monitor, startup indicators,
and troubleshooting information.
IMPORTANT: Burn-in image damage might occur on monitors that display the same static image on the
screen for 12 or more hours. To avoid burn-in image damage, you should always activate a screen saver
application or turn o the monitor when it will not be in use for a prolonged period of time. Image retention
is a condition that might occur on all LCD screens. Burn-in damage on the monitor is not covered under the
HP warranty.
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Chapter 1Getting started
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■
Press the power button on the monitor to turn it on.
NOTE: If pressing the power button has no eect, the Power Button Lockout feature might be enabled. To
disable this feature, press and hold the monitor power button for 10 seconds.
When you rst turn on your monitor, a monitor status message is displayed for 5 seconds. The message
shows which input is the current active signal, the status of the auto-switch source setting (On or O; default
setting is On), the current preset display resolution, and the recommended preset display resolution.
The monitor automatically scans the signal inputs for an active input and uses that input for the display.
HP watermark and image retention policy
Some monitors are designed with In-Plane Switching (IPS) and Vertical Alignment (VA) display technology,
which provides ultrawide viewing angles and advanced image quality. Though suitable for many applications,
this panel technology is not suitable for static, stationary, or xed images for long periods of time, unless you
use screen savers.
Applications with static images can include camera surveillance, video games, marketing logos, and
templates. Static images can cause image retention damage that could look like stains or watermarks on
the monitor's screen.
Image retention damage on monitors that are in use 24 hours per day is not covered under the HP warranty.
To avoid image retention damage, always turn o the monitor when it is not in use, or use the power
management setting, if supported on your computer, to turn o the monitor when the computer is idle.
HP watermark and image retention policy 17
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Using the monitor2
This chapter describes how to use your monitor and its features, including software and utilities, the OSD
menu, the function buttons, power modes, and Windows Hello.
Downloading software and utilities
You can download and install these les from HP Support.
● INF (Information) le
● ICM (Image Color Matching) les
To download the les:
1. Go to http://www.hp.com/support.
2. Select Software and Drivers.
3. Select your product type.
4. Enter your HP monitor model in the search eld and follow the on-screen instructions.
Downloading HP Display Center
You can download and install the HP Display Center software from the Microsoft store.
1. Select the Microsoft Store app on your desktop or enter Microsoft Store in the taskbar search box.
2. Enter HP Display Center in the Microsoft Store search box.
3. Follow the on-screen instructions.
The tool downloads to the selected location.
The Information
The INF le denes monitor resources used by Windows® operating systems to ensure monitor compatibility
with the computer’s graphics adapter.
This monitor is Plug and Play compatible, and the monitor will work correctly without installing the INF
le. Monitor Plug and Play compatibility requires that the computer’s graphics card is VESA DDC2 compliant
and that the monitor connects directly to the graphics card. Plug and Play does not work through separate
BNC-type connectors or through distribution buers, boxes, or both.
The Image Color Matching
The ICM les are data les that are used in conjunction with graphics programs to provide consistent color
matching from monitor screen to printer, or from scanner to monitor screen. These les are activated from
within graphics programs that support this feature.
le
le
18
Chapter 2Using the monitor
Page 25
NOTE: The ICM color prole is written in accordance with the International Color Consortium (ICC) Prole
Format specication.
Using the OSD menu
You can adjust your HP monitor to suit your preferences. Use the OSD menu to customize the viewing features
of your monitor.
To access and make adjustments in the OSD, use the joypad OSD button on the monitor's rear panel:
1. If the monitor is not already on, press the power button to turn on the monitor.
2. Press the Menu button or, if you are using the joypad OSD button, press the center of the joypad OSD
button.
3. Press the function buttons up, down, left, or right to navigate menu choices. Press the center of the
joypad OSD button to make a selection.
The following table lists possible menu selections in the OSD main menu. It includes descriptions for each
setting and its impacts on your monitor's appearance or performance.
Table 2-1 OSD menu options and descriptions for using a button or a controller (select products only)
Main menu Description
Brightness Adjusts the brightness level of the screen.
Color Selects and adjusts the screen color.
Input Selects the video input signal (DisplayPort or HDMI).
Image Adjusts the screen image.
Power Adjusts the power settings.
Menu Adjusts the OSD menu and function button controls, and selects the language in which the OSD menu is
Management Adjusts the DDC/CI settings, and returns all OSD menu settings to the factory default settings.
Information Opens the Information menu.
Exit Exits the OSD menu screen.
displayed (the factory default is English).
Using the joypad OSD buttons
The menu options oer useful actions, and you can customize all except one of the options to make them
even more useful.
NOTE: The actions of the menu options vary among monitor models.
For information about changing the function of the menu options, see Reassigning the OSD menu options on
page 20.
Using the OSD menu
19
Page 26
Table 2-2 Menu options and functions
Option Icon Description
Menu Opens the OSD main menu, selects a menu item from the OSD, or closes the
Brightness Adjusts the monitor screen brightness.
Color Opens the Color menu where you can select a preset view mode.
Information Opens the Information menu.
Next Switches the monitor's input source to the next active input.
Volume Opens the Volume menu.
OSD menu.
Reassigning the OSD menu options
Except for the Menu option, you can change the action associated with an option from its default action to a
menu option you use more frequently.
To reassign the function buttons:
1. Press the Menu option to open the OSD menu.
2. Select Menu, select Assign Buttons, and then select one of the available options for the button that you
want to assign.
Display mode status
When you turn on the monitor, the status message shows the display mode. The display mode is also
displayed when you change the video input.
Changing the Power Mode setting (select products only)
This section describes how to activate Performance mode. Certain features on your monitor might require
Performance mode to be active.
20
Chapter 2Using the monitor
Page 27
When in sleep mode, to comply with international power standards, the monitor default setting is Power
Saver mode.
If your monitor supports Performance mode, to keep the USB ports enabled when the monitor is in Auto-Sleep
Mode, change the Power Mode setting from Power Saver to Performance.
NOTE: If you are connecting a computer that is not battery powered, you must change the Power Mode
setting to Performance mode.
To change the power mode setting:
1. Press the Menu button to open the OSD menu.
2. Select Power, select Power Mode, and then select Performance.
3. Select Back and close the OSD.
Using Auto-Sleep Mode
Your monitor has an energy-saving feature called Auto-Sleep Mode, a reduced power state. This section
describes how to activate or adjust Auto-Sleep Mode on your monitor.
When Auto-Sleep Mode is enabled (enabled by default), the monitor enters a reduced power state when the
computer signals low power mode (absence of either horizontal or vertical sync signal).
Upon entering this reduced power state (Auto-Sleep mode), the monitor screen is blanked, the backlight turns
o, and the power light turns amber. The monitor draws less than 0.5 W of power when in this reduced power
state. The monitor wakes from Auto-Sleep mode when the computer sends an active signal to the monitor
(for example, when you activate the mouse or keyboard).
To disable Auto-Sleep Mode in the OSD:
1. Press the Menu button to open the OSD, or press the center of the joypad OSD button to open the OSD.
2. In the OSD, select Power.
3. Select Auto-Sleep Mode, and then select O.
Using low blue light mode (select products only)
Decreasing the blue light emitted by the monitor reduces the blue light exposure to your eyes.
When the low blue light mode is enabled, this monitor's low blue light panel is certied by TÜV to reduce blue
light output and create a more relaxing and less stimulating image while you read content on the screen.
Adjusting blue light output (select products only)
Decreasing the blue light emitted by the monitor reduces the blue light exposure to your eyes. This monitor
allows you to select a setting to reduce blue light output and create a more relaxing and less stimulating
image while you read content on the screen.
To adjust the blue light output from the monitor:
Using Auto-Sleep Mode
21
Page 28
1. Press one of the OSD buttons to activate the buttons, and then press the Menu button to open the OSD.
Select Color.
If you are using a controller, press the center of the joypad OSD button to open the OSD.
2. Select Low Blue Light from the setting options.
● Low Blue Light: (TÜV certied) Reduces blue light for improved eye comfort.
● Reading: Optimizes blue light and brightness for indoor viewing.
● Night: Adjusts to the lowest blue light and reduces the impact on sleep.
3. Select Save and Return to save your setting and close the menu. Select Cancel if you do not want to save
the setting.
4. In the Main menu, select Exit.
22 Chapter 2Using the monitor
Page 29
Support and troubleshooting3
If your monitor is not working as expected, you might be able to resolve the issue by following the instructions
in this section.
Using the self-test function
The following procedure describes how to use the self-test function to diagnose possible issues with the
monitor.
1. Turn o the monitor and disconnect all of the cables except the power cord.
2. Turn on the monitor. The following screens display to show that the monitor is working as expected and
is looking for a valid video signal.
If the video remains blank, verify the computer's video signal.
Using internal diagnostics
The following procedure describes how to use the internal diagnostics to diagnose possible issues with the
monitor.
1. Turn o the monitor and disconnect all cables except the power cord.
2. Press and hold the OSD button, and then turn on the monitor.
Support and troubleshooting
23
Page 30
3. Release the OSD button. The following test pattern menu displays.
4. To exit the Test Pattern menu, select Exit Diagnostic Mode, turn o the monitor, or connect the signal
cable.
Solving common issues
The following table lists possible issues, the possible cause of each issue, and the recommended solutions.
NOTE: Always ensure that the BIOS, device rmware, and monitor rmware are updated to the latest
version.
NOTE: When connecting a computer that supports Power Delivery over a USB Type-C, it is recommended to
set the Power mode to Performance to provide power support when the monitor is in the Sleep or O mode.
Table 3-1
Issues Possible cause Solution
Screen is blank or video is
blinking.
Common issues and solutions
Power cord is disconnected. Connect the power cord.
Monitor is o. Press the monitor power button.
NOTE: If pressing the power button has no eect, press and
hold the power button for 10 sec to disable the Power Button
Lockout feature.
Master power switch is set to o. Set the master power switch on the rear of the monitor to the
On position.
Video cable is improperly connected. Connect the video cable properly. For more information, see
Connecting the cables on page 12.
System is in Auto-Sleep Mode. Press any key on the keyboard or move the mouse to
inactivate the screen blanking utility.
Video card is incompatible. Open the OSD menu and select the Input menu. Set Auto-
Switch Input to O and manually select the input.
Image appears blurred,
indistinct, or too dark.
Brightness setting is too low. Open the OSD menu, and select Brightness to adjust the
24 Chapter 3Support and troubleshooting
or
Replace the video card or connect the video cable to one of
the computer’s on-board video sources.
brightness scale as needed.
Page 31
Table 3-1 Common issues and solutions (continued)
Issues Possible cause Solution
“Check Video Cable” is
displayed on the screen.
“Input Signal Out of Range” is
displayed on screen.
The monitor does not enter
into a low-power sleep state.
“OSD Lockout” is displayed. The monitor's OSD Lockout function
“Power Button Lockout” is
displayed.
Monitor has trouble waking
from Sleep mode
Monitor is not displaying
the preferred resolution or
refresh rate.
Slow performance from USB
devices connected to the USB
Type-A monitor connectors
Monitor video cable is disconnected. Connect the appropriate video signal cable between the
Video resolution rate, refresh rate, or
both, are set higher than the monitor
supports.
The monitor's power saving control is
disabled.
is enabled.
The monitor's Power Button Lockout
feature is enabled.
computer and monitor. Be sure that the computer power is
o while connecting the video cable.
Change the settings to a supported setting. See Preset display
resolutions on page 35.
Open the OSD menu and select Power, select Auto-Sleep
Mode, and then set auto-sleep to On.
Press and hold the Left button for 10 seconds to disable the
OSD Lockout function.
Press and hold the Power button for 10 seconds to unlock the
power button function.
DisplayPort or USB Type-C inputs: Set the DisplayPort hotplug detection to Always Active.
Power mode monitors: Set the hot-plug detection to Always
Active to switch the monitor to Performance mode.
Multi-streaming USB Type-C: Set the USB Type-C
conguration to USB 2.x.
Set the USB Type-C conguration to 3.x to enable better
performance for integrated or connected USB Type-A devices.
Button lockouts
The button lockout function is available only when the monitor is on, an active signal is displayed, and the OSD
menu is closed. Holding down the power button or Menu button for 10 seconds disables that button. You can
re-enable the button by holding it down again for 10 seconds.
Optimizing image performance (VGA input)
If you would like to customize your settings, this section describes how to manually optimize your monitor's
image.
You can adjust two controls in the on-screen display to improve image performance: Clock and Phase
(available in the OSD menu). Use these controls only when the auto-adjustment function does not provide a
satisfactory image.
NOTE: You can adjust the Clock and Phase controls only when you use an analog (VGA) input. These
controls are not adjustable for digital inputs.
The Clock must rst be set correctly because the Phase settings are dependent on the main Clock setting.
● Clock–Increases or decreases the value to minimize any vertical bars or stripes visible on the screen
background.
Button lockouts
25
Page 32
● Phase–Increases or decreases the value to minimize video ickering or blurring.
NOTE: When you use the controls, you will obtain the best results by using the auto-adjustment pattern
software utility. You can download this utility from http://www.hp.com/support.
When adjusting the Clock and Phase values, if the monitor images become distorted, continue adjusting the
values until the distortion disappears. To restore the factory settings, press the Menu button to open the
OSD menu, then select Management, select Factory Reset, and select Yes.
To eliminate vertical bars (Clock):
1. Press the Menu button to open the OSD menu, select Image, and then select Clock and Phase.
2. Select Clock, and then use the OSD buttons on the monitor that display up and down arrow icons to
eliminate vertical bars. Press the buttons slowly so that you do not miss the optimum adjustment point.
3. After adjusting the Clock, if ickering, blurring, or bars appear on the screen, proceed to adjust the Phase.
To remove ickering or blurring (Phase):
1. Press the Menu button to open the OSD menu, select Image, and then select Clock and Phase.
2. Select Phase, and then use the OSD buttons on the monitor that display up and down arrow icons to
eliminate ickering or blurring. Flickering or blurring might not be eliminated, depending on the computer
or graphics controller card installed.
To correct screen position (Horizontal Position or Vertical Position):
1. Press the Menu button to open the OSD menu, select Image, and then select Image Position.
2. Press the OSD buttons on the monitor that display up and down arrow icons to properly adjust the
position of the image in the display area of the monitor. The Horizontal Position shifts the image left or
right; the Vertical Position shifts the image up or down.
26 Chapter 3Support and troubleshooting
Page 33
Maintaining the monitor4
Properly maintained, your monitor can run for many years. These instructions provide steps you can perform
to keep your monitor in the best condition.
Maintenance guidelines
Follow these instructions to enhance the performance and extend the life of the monitor.
● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls
that are covered in the operating instructions. If the monitor is not operating properly or has been
dropped or damaged, contact an authorized HP dealer, reseller, or service provider.
● Use only a power source and connection appropriate for this monitor, as indicated on the label or back
plate of the monitor.
● Be sure that the total ampere rating of the products connected to the outlet does not exceed the current
rating of the AC outlet and that the total ampere rating of the products connected to the cord does not
exceed the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for
each device.
● Install the monitor near an outlet that you can easily reach. Disconnect the monitor by grasping the plug
rmly and pulling it from the outlet. Never disconnect the monitor by pulling the cord.
● Turn the monitor o when it is not in use, and use a screen saver program. Doing this can substantially
increase the life expectancy of the monitor.
NOTE: A burned-in image on the monitor is not covered under the HP warranty.
● Never block the slots and openings of the cabinet or push objects into them. These openings provide
ventilation.
● Do not drop the monitor or place it on an unstable surface.
● Do not allow anything to rest on the power cord. Do not walk on the cord.
● Keep the monitor in a well-ventilated area, away from excessive light, heat, or moisture.
Cleaning the monitor
Use these instructions to clean your monitor when necessary.
1. Turn o the monitor and unplug the power cord from the AC outlet.
2. Disconnect any external devices.
3. Dust the monitor by wiping the screen and the cabinet with a soft, clean antistatic cloth.
4. For more diicult cleaning situations, use a 50/50 mix of water and isopropyl alcohol.
IMPORTANT: Do not use cleaners that contain petroleum-based materials such as benzene, thinner, or
any volatile substance to clean the monitor screen or cabinet. These chemicals might damage the
monitor.
Maintaining the monitor
27
Page 34
IMPORTANT: Spray the cleaner onto a cloth and use the damp cloth to gently wipe the screen surface.
Never spray the cleaner directly on the screen surface. It can run behind the bezel and damage the
electronics. The cloth should be moist, but not wet. Water dripping into the ventilation openings or other
points of entry can cause damage to the monitor. Allow the monitor to air-dry before use.
5. After you remove the dirt and debris, you can also clean the surfaces with a disinfectant. The World
Health Organization (WHO) recommends cleaning surfaces, followed by disinfection, as a best practice
for preventing the spread of viral respiratory illnesses and harmful bacteria. A disinfectant that is within
HP’s cleaning guidelines is an alcohol solution consisting of 70% isopropyl alcohol and 30% water. This
solution is also known as rubbing alcohol and is sold in most stores.
Shipping the monitor
Keep the original packing box in a storage area. You might need it later if you ship the monitor or move.
28 Chapter 4Maintaining the monitor
Page 35
Technical specicationsA
This section contains technical specications for the physical aspects of your monitor, such as the weight and
viewing dimensions, as well as required environmental operating conditions and power source ranges.
All specications represent the typical specications provided by HP component manufacturers; actual
performance can vary either higher or lower.
NOTE: For the latest specications or additional specications for this product, go to
http://www.hp.com/go/quickspecs/ and search for your specic monitor model to nd the model-specic
QuickSpecs.
80.01 cm (31.5 in) model
This section provides specications for your monitor.
Table A-1 Technical specications
Specication Measurement
Display, wide-screen
Type
Viewable image size 80.01 cm diagonal 31.5 in diagonal
Maximum weight (unpacked) 8.29 kg 18.28 lbs
Dimensions (include base)
Height (highest position)
Height (lowest position)
Depth
Width
Tilt –5° to 20°
Environmental requirements temperature
Operating temperature
specications
80.01 cm
IPS
56.97 cm
46.97 cm
22.53 cm
71.44 cm
5°C to 35°C
31.5 in
22.43 in
18.49 in
8.87 in
28.13 in
41°F to 95°F
Storage temperature
Storage humidity
Power source 100 V ac to 240 V ac 50/60 Hz
Video input terminal One HDMI port, one DisplayPort connector,
–40°C to 65°C
5% to 95% (noncondensing)
and one USB Type-C connector, three USB
Type-A connectors
68.58 cm (27 in) model specications (xed stand)
This section provides specications for your monitor.
–40°F to 149°F
Technical
specications 29
Page 36
Table A-2 Technical specications
Specication Measurement
Display, wide-screen
Type
Viewable image size 68.58 cm diagonal 27 in diagonal
Maximum weight (unpacked) 5.08 kg 11.19 lb
Dimensions (unpacked with stand)
Height
Depth
Width
Tilt –5° to 20°
Environmental requirements temperature
Operating temperature
Storage temperature
Storage humidity
Power source 100 V ac to 240 V ac 1.5 A 50/60 Hz
Video input terminal One HDMI port, one VGA port, and one
68.58 cm
IPS
43.84 cm
19.03 cm
61.10 cm
5°C to 35°C
–40°C to 65°C
5% to 95% (noncondensing)
DisplayPort connector
27 in
17.26 in
7.49 in
24.06 in
41°F to 95°F
–40°F to 149°F
68.58 cm (27 in) model specications (height-adjustable stand)
This section provides specications for your monitor.
Table A-3
Specication Measurement
Display, wide-screen
Type
Viewable image size 68.58 cm diagonal 27 in diagonal
Maximum weight (unpacked) 5.75 kg 12.68 lb
Dimensions (unpacked with stand)
Height
Depth
Width
Tilt –5° to 20°
Environmental requirements temperature
Technical specications
68.58 cm
IPS
50.97 cm
20.23 cm
61.10 cm
27 in
20.07 in
7.96 in
24.06 in
30 Appendix ATechnical specications
Page 37
Table A-3 Technical specications (continued)
Specication Measurement
Operating temperature
Storage temperature
Storage humidity
Power source 100 V ac to 240 V ac 1.5 A 50/60 Hz
Video input terminal One HDMI port, one VGA port, and one
5°C to 35°C
–40°C to 65°C
5% to 95% (noncondensing)
DisplayPort connector
68.58 cm (27 in) model specications (curved)
This section provides specications for your monitor.
Table A-4 Technical specications
Specication Measurement
Display, wide-screen
Type
Viewable image size 68.6 cm diagonal 27 in diagonal
Maximum weight (unpacked) 5.03 kg 11.08 lb
Dimensions (unpacked with stand)
68.58 cm
IPS
41°F to 95°F
–40°F to 149°F
27 in
Height
Depth
Width
Tilt –5° to 20°
Environmental requirements temperature
Operating temperature
Storage temperature
Storage humidity
Power source 100 V ac to 240 V ac 1.5 A 50/60 Hz
Video input terminal One HDMI port and one DisplayPort
43.89 cm
19.03 cm
61.05 cm
5°C to 35°C
–40°C to 65°C
5% to 95% (noncondensing)
connector
60.45 cm (23.8 in) model specications (xed stand)
This section provides specications for your monitor.
17.28 in
7.49 in
24.04 in
41°F to 95°F
–40°F to 149°F
68.58 cm (27 in) model
specications (curved) 31
Page 38
Table A-5 Technical specications
Specication Measurement
Display, wide-screen
Type
Viewable image size 60.5 cm diagonal 23.8 in diagonal
Maximum weight (unpacked) 3.78 kg 8.32 lb
Dimensions (unpacked with stand)
Height
Depth
Width
Tilt –5° to 23°
Environmental requirements temperature
Operating temperature
Storage temperature
Storage humidity
Power source 100 V ac to 240 V ac 0.8 A 50/60 Hz
Video input terminal One HDMI port, one VGA port, and one
60.5 cm
IPS
39.79 cm
18.05 cm
53.89 cm
5°C to 35°C
–40°C to 65°C
5% to 95% (noncondensing)
DisplayPort connector
23.8 in
15.67 in
7.11 in
21.22 in
41°F to 95°F
–40°F to 149°F
60.45 cm (23.8 in) model specications (height-adjustable stand)
This section provides specications for your monitor.
Table A-6
Specication Measurement
Display, wide-screen
Type
Viewable image size 60.5 cm diagonal 23.8 in diagonal
Maximum weight (unpacked) 3.78 kg 8.32 lb
Dimensions (unpacked with stand)
Height
Depth
Width
Tilt –5° to 23°
Environmental requirements temperature
Technical specications
60.45 cm
IPS
39.79 cm
18.05 cm
63.89 cm
23.8 in
15.67 in
7.11 in
21.22 in
32 Appendix ATechnical specications
Page 39
Table A-6 Technical specications (continued)
Specication Measurement
Operating temperature
Storage temperature
Storage humidity
Power source 100 V ac to 240 V ac 1.5 A 50/60 Hz
Video input terminal One HDMI port, one VGA port, and one
5°C to 35°C
–40°C to 65°C
5% to 95% (noncondensing)
DisplayPort connector
60.45 cm (23.8 in) model specications (VA model)
This section provides specications for your monitor.
Table A-7 Technical specications
Specication Measurement
Display, wide-screen
Type
Viewable image size 60.5 cm diagonal 23.8 in diagonal
Maximum weight (unpacked) 3.36 kg 7.41 lb
Dimensions (unpacked with stand)
60.45 cm
VA
41°F to 95°F
–40°F to 149°F
23.8 in
Height
Depth
Width
Tilt –5° to 23°
Environmental requirements temperature
Operating temperature
Storage temperature
Storage humidity
Power source 100 V ac to 240 V ac 1.5 A 50/60 Hz
Video input terminal One HDMI port and one VGA port
39.79 cm
18.05 cm
53.89 cm
5°C to 35°C
–40°C to 65°C
5% to 95% (noncondensing)
54.61 cm (21.5 in) model specications
This section provides specications for your monitor.
15.67 in
7.11 in
21.22 in
41°F to 95°F
–40°F to 149°F
60.45 cm (23.8 in) model
specications (VA model) 33
Page 40
Table A-8 Technical specications
Specication Measurement
Display, wide-screen
Type
Viewable image size 54.61 cm diagonal 21.5 in diagonal
Maximum weight (unpacked, with stand) 3.25 kg 7.17 lbs
Dimensions (include base)
Height
Depth
Width
Tilt –5° to 23°
Environmental requirements temperature
Operating temperature
Storage temperature
Storage humidity
Power source 100 V ac to 240 V ac 1.5 A 50/60 Hz
Video input terminal One HDMI port, one DisplayPort connector,
54.61 cm
IPS
37.82 cm
18.04 cm
48.80 cm
5°C to 35°C
–40°C to 65°C
and one VGA port
21.5 in
14.89 in
7.10 in
19.21 in
41°F to 95°F
–40°F to 149°F
5% to 95%
54.61 cm (21.5 in) model specications (height-adjustable stand)
This section provides specications for your monitor.
Table A-9
Specication Measurement
Display, wide-screen
Type
Viewable image size 54.61 cm diagonal 21.5 in diagonal
Maximum weight (unpacked, with stand) 4.05 kg 8.93 lbs
Dimensions (include base)
Height
Depth
Width
Tilt –5° to 23°
Technical specications
54.61 cm
IPS
44.95 cm
19.64 cm
48.84 cm
21.5 in
17.7 in
7.73 in
19.23 in
34 Appendix ATechnical specications
Page 41
Table A-9 Technical specications (continued)
Specication Measurement
Environmental requirements temperature
Operating temperature
Storage temperature
Storage humidity
Power source 100 V ac to 240 V ac 1.5 A 50/60 Hz
Video input terminal One HDMI port, one DisplayPort connector,
5°C to 35°C
–20°C to 60°C
and one VGA port
54.48 cm (21.45 in) model specications
This section provides specications for your monitor.
Table A-10 Technical specications
Specication Measurement
Display, wide-screen
Type
Viewable image size 54.48 cm diagonal 21.45 in diagonal
Maximum weight (unpacked, with stand) 2.8 kg 6.17 lbs
Dimensions (include base)
54.48 cm
VA
41°F to 95°F
–4°F to 140°F
5% to 95%
21.45 in
Height
Depth
Width
Tilt –5° to 23°
Environmental requirements temperature
Operating temperature
Storage temperature
Storage humidity
Power source 100 V ac to 240 V ac 1.5 A 50/60 Hz
Video input terminal One HDMI port and one VGA port
Preset display resolutions
The following display resolutions are the most commonly used modes and are set as factory defaults. The
monitor automatically recognizes these preset modes, and they will appear properly sized and centered on
the screen.
38.69 cm
18.05 cm
50.42 cm
5°C to 35°C
–40°C to 65°C
15.23 in
7.11 in
19.85 in
41°F to 95°F
–40°F to 149°F
5% to 95%
54.48 cm (21.45 in) model
specications 35
Page 42
80.01 cm (31.5 in) model
This section provides preset display resolutions and preset timing resolutions.
Table A-11 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
2 640 × 480 37.500 75.000 (HDMI only)
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
5 800 × 600 46.875 75.000
6 1024 × 768 48.363 60.004
7 1024 × 768 60.023 75.029
8 1280 × 720 45.000 60.000
9 1280 × 800 49.702 59.810
10 1280 × 1024 63.981 60.020
11 1280 × 1024 79.976 75.025
12 1440 × 900 55.935 59.987
13 1440 × 900 55.469 59.901
14 1600 × 900 60.000 60.000
15 1680 × 1050 65.290 59.954
16 1920 × 1080 67.500 60.000
17 1920 × 1200 74.038 59.950
18 2560 × 1440 88.787 59.951
19 2560 × 1440 111.857 74.971
Table A-12 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 640 × 480 31.469 59.94
2 480p 720 × 480 31.469 60.000
3 576p 720 × 526 31.250 50.000
4 720p50 1280 × 720 37.500 50.000
5 720p60 1280 × 720 45.000 60.000
6 1080p60 1920 × 1080 67.500 60.000
7 1080p50 1920 × 1080 56.250 50.000
8 1440p60 2560 × 1440 88.787 60.000
36 Appendix ATechnical specications
Page 43
68.58 cm (27 in) model
This section provides preset display resolutions and preset timing resolutions.
Table A-13 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
2 640 × 480 31.500 75.000 (Digital port only)
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
5 800 × 600 46.875 75.000 (Digital port only)
6 1024 × 768 48.363 60.004
7 1024 × 768 60.023 75.029 (Digital port only)
8 1280 × 720 45.000 60.000
9 1280 × 800 49.702 59.810
10 1280 × 1024 63.981 60.020
11 1280 × 1024 79.976 72.025 (Digital port only)
12 1440 × 900 55.935 59.987
13 1440 × 900 55.469 59.901
14 1600 × 900 60.000 60.000
15 1680 × 1050 65.290 59.954
16 1920 × 1080 67.500 60.000
17 1920 × 1080 83.894 74.973
Table A-14 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 720 × 480 31.469 59.940
2 480p 720 × 480 31.469 59.940
3 576p 720 × 576 31.250 50.000
4 720p50 1280 × 720 37.500 50.000
5 720p60 1280 × 720 45.000 60.000
6 1080p50 1920 × 1080 56.250 50.000
7 1080p60 1920 × 1080 67.500 60.000
68.58 cm (27 in) curved model
This section provides preset display resolutions and preset timing resolutions.
68.58 cm (27 in) model
37
Page 44
Table A-15 Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
2 640 × 480 31.500 75.000 (Digital port only)
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
5 800 × 600 46.875 75.000 (Digital port only)
6 1024 × 768 48.363 60.004
7 1024 × 768 60.023 75.029 (Digital port only)
8 1280 × 720 45.000 60.000
9 1280 × 800 49.702 59.810
10 1280 × 1024 63.981 60.020
11 1280 × 1024 79.976 72.025 (Digital port only)
12 1440 × 900 55.935 59.987
13 1440 × 900 55.469 59.901
14 1600 × 900 60.000 60.000
15 1680 × 1050 65.290 59.954
16 1920 × 1080 67.500 60.000
17 1920 × 1080 83.894 74.973
Table A-16 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 720 × 480 31.469 59.940
2 480p 720 × 480 31.469 59.940
3 576p 720 × 576 31.250 50.000
4 720p50 1280 × 720 37.500 50.000
5 720p60 1280 × 720 45.000 60.000
6 1080p50 1920 × 1080 56.250 50.000
7 1080p60 1920 × 1080 67.500 60.000
60.45 cm (23.8 in) model
This section provides preset display resolutions and preset timing resolutions.
Table A-17
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
Preset display resolutions
38 Appendix ATechnical specications
Page 45
Table A-17 Preset display resolutions (continued)
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
2 640 × 480 31.500 75.000 (Digital port only)
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
5 800 × 600 46.875 75.000 (Digital port only)
6 1024 × 768 48.363 60.004
7 1024 × 768 60.023 75.029 (Digital port only)
8 1280 × 720 45.000 60.000
9 1280 × 800 49.702 59.810
10 1280 × 1024 63.981 60.020
11 1280 × 1024 79.976 72.025 (Digital port only)
12 1440 × 900 55.935 59.987
13 1440 × 900 55.469 59.901
14 1600 × 900 60.000 60.000
15 1680 × 1050 65.290 59.954
16 1920 × 1080 67.500 60.000
17 1920 × 1080 83.894 74.973 (Digital port only)
Table A-18 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 720 × 480 31.469 59.940
2 480p 720 × 480 31.469 59.940
3 576p 720 × 576 31.250 50.000
4 720p50 1280 × 720 37.500 50.000
5 720p60 1280 × 720 45.000 60.000
6 1080p50 1920 × 1080 56.250 50.000
7 1080p60 1920 × 1080 67.500 60.000
54.61 cm (21.5 in) models
This section provides preset display resolutions.
Table A-19
Preset display resolutions
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
1 640 × 480 31.469 59.940
2 640 × 480 31.500 75.000 (Digital port only)
54.61 cm (21.5 in) models 39
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Table A-19 Preset display resolutions (continued)
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
3 720 × 400 31.469 70.087
4 800 × 600 37.879 60.317
5 800 × 600 46.875 75.000 (Digital port only)
6 1024 × 768 48.363 60.004
7 1024 × 768 60.023 75.029 (Digital port only)
8 1280 × 720 45.000 60.000
9 1280 × 800 49.702 59.810
10 1280 × 1024 63.981 60.020
11 1280 × 1024 79.976 72.025 (Digital port only)
12 1440 × 900 55.935 59.987
13 1440 × 900 55.469 59.901
14 1600 × 900 60.000 60.000
15 1680 × 1050 65.290 59.954
16 1920 × 1080 67.500 60.000
17 1920 × 1080 83.894 74.973
Table A-20 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 720 × 480 31.469 59.940
2 480p 720 × 480 31.469 59.940
3 576p 720 × 576 31.250 50.000
4 720p50 1280 × 720 37.500 50.000
5 720p60 1280 × 720 45.000 60.000
6 1080p50 1920 × 1080 56.250 50.000
7 1080p60 1920 × 1080 67.500 60.000
54.48 cm (21.45 in) models
This section provides preset display resolutions.
Table A-21
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
Preset display resolutions
1 640 × 480 31.469 59.940
2 640 × 480 31.500 75.000 (Digital port only)
3 720 × 400 31.469 70.087
40 Appendix ATechnical specications
Page 47
Table A-21 Preset display resolutions (continued)
Preset Pixel format Horz freq (kHz) Vert freq (Hz)
4 800 × 600 37.879 60.317
5 800 × 600 46.875 75.000 (Digital port only)
6 1024 × 768 48.363 60.004
7 1024 × 768 60.023 75.029 (Digital port only)
8 1280 × 720 45.000 60.000
9 1280 × 800 49.702 59.810
10 1280 × 1024 63.981 60.020
11 1280 × 1024 79.976 72.025 (Digital port only)
12 1440 × 900 55.935 59.987
13 1440 × 900 55.469 59.901
14 1600 × 900 60.000 60.000
15 1680 × 1050 65.290 59.954
16 1920 × 1080 67.500 60.000
17 1920 × 1080 83.894 74.973
Table A-22 Preset timing resolutions
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 720 × 480 31.469 59.940
2 480p 720 × 480 31.469 59.940
3 576p 720 × 576 31.250 50.000
4 720p50 1280 × 720 37.500 50.000
5 720p60 1280 × 720 45.000 60.000
6 1080p50 1920 × 1080 56.250 50.000
7 1080p60 1920 × 1080 67.500 60.000
High-denition video formats
This section provides high-denition video formats.
Table A-23
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
1 480p 640 × 480 31.469 59.94
High-denition video formats
2 480p 720 × 480 31.469 59.94
3 576p 720 × 576 31.250 50.00
4 720p50 1280 × 720 37.500 50.00
High-denition video formats 41
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Table A-23 High-denition video formats (continued)
Preset Timing name Pixel format Horz freq (kHz) Vert freq (Hz)
5 720p60 1280 × 720 45.000 60.00
6 1080p50 1920 × 1080 56.250 50.00
7 1080p60 1920 × 1080 67.500 60.00
Energy saver feature
This monitor supports a reduced power state.
The reduced power state is initiated if the monitor detects the absence of either the horizontal sync signal
or the vertical sync signal. Upon detecting the absence of these signals, the monitor screen is blank, the
backlight is turned o, and the power light turns amber. In the reduced power state, the monitor uses < 0.5 W
of power. There is a brief warm-up period before the monitor returns to its normal operating state.
See the computer manual for instructions on setting the energy saver mode (sometimes called “power
management feature”).
NOTE: This power saver feature works only when the monitor is connected to a computer that has energy-
saver features.
By selecting the settings in the monitor Sleep Timer utility, you can also program the monitor to initiate the
reduced power state at a predetermined time. When the monitor Sleep Timer utility initiates the reduced
power state, the power light blinks amber.
42 Appendix ATechnical specications
Page 49
AccessibilityB
HP's goal is to design, produce, and market products, services, and information that everyone everywhere
can use, either on a stand-alone basis or with appropriate third-party assistive technology (AT) devices or
applications.
HP and accessibility
Because HP works to weave diversity, inclusion, and work/life into the fabric of the company, it is reected in
everything HP does. HP strives to create an inclusive environment focused on connecting people to the power
of technology throughout the world.
Finding the technology tools you need
Technology can unleash your human potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology helps increase, maintain, and
improve the functional capabilities of electronic and information technology.
For more information, see Finding the best assistive technology on page 44.
The HP commitment
HP is committed to providing products and services that are accessible for people with disabilities. This
commitment supports the company's diversity objectives and helps ensure that the benets of technology are
available to all.
The HP accessibility goal is to design, produce, and market products and services that can be eectively used
by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive
devices.
To achieve that goal, this Accessibility Policy establishes seven key objectives to guide HP actions. All HP
managers and employees are expected to support these objectives and their implementation in accordance
with their roles and responsibilities:
● Raise the level of awareness of accessibility issues within HP, and provide employees with the training
they need to design, produce, market, and deliver accessible products and services.
● Develop accessibility guidelines for products and services, and hold product development groups
accountable for implementing these guidelines where competitively, technically, and economically
feasible.
● Involve people with disabilities in the development of accessibility guidelines and in the design and
testing of products and services.
● Document accessibility features, and make information about HP products and services publicly available
in an accessible form.
● Establish relationships with leading assistive technology and solution providers.
● Support internal and external research and development that improves assistive technology relevant to
HP products and services.
● Support and contribute to industry standards and guidelines for accessibility.
Accessibility
43
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International Association of Accessibility Professionals (IAAP)
IAAP is a not-for-prot association focused on advancing the accessibility profession through networking,
education, and certication. The objective is to help accessibility professionals develop and advance their
careers and to better enable organizations to integrate accessibility into their products and infrastructure.
As a founding member, HP joined to participate with other organizations to advance the eld of accessibility.
This commitment supports HP’s accessibility goal of designing, producing, and marketing products and
services that people with disabilities can eectively use.
IAAP will make the profession strong by globally connecting individuals, students, and organizations to learn
from one another. If you are interested in learning more, go to http://www.accessibilityassociation.org to join
the online community, sign up for newsletters, and learn about membership options.
Finding the best assistive technology
Everyone, including people with disabilities or age-related limitations, should be able to communicate,
express themselves, and connect with the world using technology. HP is committed to increasing accessibility
awareness within HP and with our customers and partners.
Whether it’s large fonts that are easy on the eyes, voice recognition that lets you give your hands a rest, or
any other assistive technology to help with your specic situation—a variety of assistive technologies make
HP products easier to use. How do you choose?
Assessing your needs
Technology can unleash your potential. Assistive technology removes barriers and helps you create
independence at home, at work, and in the community. Assistive technology (AT) helps increase, maintain,
and improve the functional capabilities of electronic and information technology.
You can choose from many AT products. Your AT assessment should allow you to evaluate several products,
answer your questions, and facilitate your selection of the best solution for your situation. You will nd that
professionals qualied to do AT assessments come from many elds, including those licensed or certied
in physical therapy, occupational therapy, speech/language pathology, and other areas of expertise. Others,
while not certied or licensed, can also provide evaluation information. You will want to ask about the
individual's experience, expertise, and fees to determine if they are appropriate for your needs.
Accessibility for HP products
These links provide information about accessibility features and assistive technology, if applicable and
available in your country or region, that are included in various HP products. These resources will help you
select the specic assistive technology features and products most appropriate for your situation.
● HP Aging & Accessibility: Go to http://www.hp.com, type Accessibility in the search box. Select
Oice of Aging and Accessibility.
● HP computers: For Windows products, go to http://www.hp.com/support, type Windows
Accessibility Options in the Search our knowledge search box. Select the appropriate operating
system in the results.
● HP Shopping, peripherals for HP products: Go to http://store.hp.com, select Shop, and then select
Monitors or Accessories.
44
If you need additional support with the accessibility features on your HP product, see Contacting support on
page 47.
Additional links to external partners and suppliers that may provide additional assistance:
Appendix BAccessibility
Page 51
● Microsoft Accessibility information (Windows and Microsoft Oice)
● Google Products accessibility information (Android, Chrome, Google Apps)
Standards and legislation
Countries worldwide are enacting regulations to improve access to products and services for persons with
disabilities. These regulations are historically applicable to telecommunications products and services, PCs
and printers with certain communications and video playback features, their associated user documentation,
and their customer support.
Standards
The US Access Board created Section 508 of the Federal Acquisition Regulation (FAR) standards to address
access to information and communication technology (ICT) for people with physical, sensory, or cognitive
disabilities.
The standards contain technical criteria specic to various types of technologies, as well as performancebased requirements which focus on functional capabilities of covered products. Specic criteria cover
software applications and operating systems, web-based information and applications, computers,
telecommunications products, video and multimedia, and self-contained closed products.
Mandate 376 – EN 301 549
The European Union created the EN 301 549 standard within Mandate 376 as an online toolkit for public
procurement of ICT products. The standard
and services, with a description of the test procedures and evaluation methodology for each requirement.
species the accessibility requirements applicable to ICT products
Web Content Accessibility Guidelines (WCAG)
Web Content Accessibility Guidelines (WCAG) from the W3C's Web Accessibility Initiative (WAI) helps web
designers and developers create sites that better meet the needs of people with disabilities or age-related
limitations.
WCAG advances accessibility across the full range of web content (text, images, audio, and video) and web
applications. WCAG can be precisely tested, is easy to understand and use, and allows web developers
exibility for innovation. WCAG 2.0 has also been approved as ISO/IEC 40500:2012.
WCAG specically addresses barriers to accessing the web experienced by people with visual, auditory,
physical, cognitive, and neurological disabilities, and by older web users with accessibility needs. WCAG 2.0
provides characteristics of accessible content:
● Perceivable (for instance, by addressing text alternatives for images, captions for audio, adaptability of
presentation, and color contrast)
● Operable (by addressing keyboard access, color contrast, timing of input, seizure avoidance, and
navigability)
● Understandable (by addressing readability, predictability, and input assistance)
● Robust (for instance, by addressing compatibility with assistive technologies)
Legislation and regulations
Accessibility of IT and information has become an area of increasing legislative importance. These links
provide information about key legislation, regulations, and standards.
Standards and legislation
45
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● United States
● Canada
● Europe
● Australia
Useful accessibility resources and links
These organizations, institutions, and resources might be good sources of information about disabilities and
age-related limitations.
NOTE: This is not an exhaustive list. These organizations are provided for informational purposes only. HP
assumes no responsibility for information or contacts you encounter on the internet. Listing on this page
does not imply endorsement by HP.
Organizations
These organizations are a few of the many that provide information about disabilities and age-related
limitations.
● American Association of People with Disabilities (AAPD)
● The Association of Assistive Technology Act Programs (ATAP)
● Hearing Loss Association of America (HLAA)
● Information Technology Technical Assistance and Training Center (ITTATC)
● Lighthouse International
● National Association of the Deaf
● National Federation of the Blind
● Rehabilitation Engineering & Assistive Technology Society of North America (RESNA)
● Telecommunications for the Deaf and Hard of Hearing, Inc. (TDI)
● W3C Web Accessibility Initiative (WAI)
Educational institutions
Many educational institutions, including these examples, provide information about disabilities and agerelated limitations.
● California State University, Northridge, Center on Disabilities (CSUN)
● University of Wisconsin - Madison, Trace Center
● University of Minnesota computer accommodations program
Other disability resources
Many resources, including these examples, provide information about disabilities and age-related limitations.
● ADA (Americans with Disabilities Act) Technical Assistance Program
46
Appendix BAccessibility
Page 53
● ILO Global Business and Disability network
● EnableMart
● European Disability Forum
● Job Accommodation Network
● Microsoft Enable
HP links
These HP-specic links provide information that relates to disabilities and age-related limitations.
HP comfort and safety guide
HP public sector sales
Contacting support
HP oers technical support and assistance with accessibility options for customers with disabilities.
NOTE: Support is in English only.
● Customers who are deaf or hard of hearing who have questions about technical support or accessibility of
HP products:
– Use TRS/VRS/WebCapTel to call (877) 656-7058 Monday through Friday, 6 a.m. to 9 p.m. Mountain
Time.
● Customers with other disabilities or age-related limitations who have questions about technical support
or accessibility of HP products:
– Call (888) 259-5707 Monday through Friday, 6 a.m. to 9 p.m. Mountain Time.
HP links 47
Page 54
Index
A
accessibility 43-45, 47
accessibility needs assessment 44
assistive technology (AT)
nding 44
purpose 43
AT (assistive technology)
nding 44
purpose 43
auto-adjustment (analog input) 23
C
calling technical support 2
components
front 3
rear 4
connectors
DisplayPort 4
mini DisplayPort 4
power 4
customer support, accessibility 47
D
diagnostics 23
DisplayPort connector 4
F
front components 3
G
getting started 1
getting to know your monitor 2
M
menu button 3
O
optimizing image performance
(analog input) 23, 25
OSD button 3
P
ports
HDMI 4
USB Type-C 4
power connector 4
R
rear components 4
resources, accessibility 46
S
safety information 1
Section 508 accessibility
standards 45
standards and legislation,
accessibility 45
support 2
T
technical support 2
U
USB Type-C port 4
H
HDMI port 4
HP Assistive Policy 43
HP Display Center 18
HP resources 1
HP support 1
I
internal diagnostics 23
International Association of
Accessibility Professionals 44
48 Index
W
warnings 1
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