HP N6010 User Manual
HP Scanjet N6010
User Guide
Contents
1 Introduction to the HP Scanjet N6010 scanner...................................................2
Scanner hardware...................................................................................................2
Scanning software...................................................................................................4
Where to get additional information.........................................................................7
Accessibility.............................................................................................................8
2 Scan and copy.....................................................................................................10
Load originals........................................................................................................10
Basic scanning......................................................................................................12
Basic copying steps...............................................................................................12
Use the scanner buttons.......................................................................................12
Scan from other software programs......................................................................16
3 Care and maintenance........................................................................................17
Scanner Tools Utility..............................................................................................17
Order maintenance and scanning supplies...........................................................17
Clean the scanner glass........................................................................................17
Use the HP paper-path cleaning cloth...................................................................18
Clean the feed-roller assembly..............................................................................19
4 Troubleshooting..................................................................................................21
Scanner LEDs.......................................................................................................21
Scanner initialization or hardware problems.........................................................22
Scanner operation problems.................................................................................24
Scanner paper path problems...............................................................................25
Contact HP Support...............................................................................................28
Index............................................................................................................................29
User Guide 1
1
Introduction to the HP Scanjet N6010 scanner
This user guide tells you what you need to know about using the HP Scanjet N6010
scanner.
● Scanner hardware
● Scanning software
● Where to get additional information
● Accessibility
Scanner hardware
● Scanner front-panel buttons
● Power switch
Scanner front-panel buttons
Use the buttons on the front panel of the scanner to start a scan and to configure some
scanner settings. For more information, see Use the scanner buttons.
Icon Button name Description
1 Scan Document (upper-
left button)
2 Copy (upper-right button) Starts a copy and send it
3 Scan to PDF (lower-left
button)
2 HP Scanjet N6010 Sheetfeed Document Scanner
Starts a scan. By default,
this button will sc an to the
NewSoft Presto!
PageManager
application.
to a default printer.
Scans an item and saves
it as a PDF file for sharing
or storing. By default, the
PDF is automatically
(continued)
opened in your default
PDF viewer.
4 Scan Business Card
5 Cancel (far-left top
6 Scanner Tools (far-left
Power switch
(lower-right button)
button)
bottom button)
Scans a business card.
By default, this button will
scan to the NewSoft
Presto! BizCard
application.
Cancels a scan or copy in
progress.
Opens the Scanner Tools
Utility, which you can use
to map the scanner
buttons to different
applications, configure
PDF options, or view
scanner maintenance
information.
The Power switch is located on the back of the scanner. When facing the back of the
scanner, push it to the left to turn the scanner on.
User Guide 3
Chapter 1
Scanning software
The scanner includes a CD with scanning and document-management programs, as
shown in the following table.
Programs
HP Scanning Software The HP scanning software includes the Scanner Tools
NewSoft Presto!
PageManager
Software use
Utility, the HP Document Copy Utility, the HP PDF
writer, and the TWAIN scanner drivers.
● Use the Scanner Tools Utility to configure PDF
settings, map the scanner buttons to different
applications, disable the scanner buttons, or view
scanner maintenance information. It can be
launched from the Scanner Tools front panel
button or from the Start menu.
● Use the Copy Utility to configure copies sent by the
scanner to your default printer. It can be launched
from the Copy front-panel button or from the
Start menu.
● The HP PDF writer takes the scanned image and
creates a PDF file. Use the Scanner Tools Utility
to configure the PDF settings.
● The TWAIN drivers are necessary for using the
scanner with standard business applications and
customized scanning software.
Use to create scanned images or documents and save
them in a wide variety of formats. Provides access to
managing documents (archive, reuse) for optical
character recognition (OCR), e-mail and faxing.
NewSoft Presto! BizCard Use to scan business cards and organize your contacts
into an easy-to-use database.
Scanner Tools Utility
Use the Scanner Tools Utility to set up options for the Scan to PDF button, to disable or
change the default behavior of the scanner front-panel buttons, to map the scanner
buttons to different applications, or to view scanner maintenance information.
To open the utility, do one of the following:
● Double-click the Scanner Tools Utility icon on the desktop.
●
Press the Scanner Tools (
● Click Start, point to Programs or All Programs, point to HP, point to
Scanjet, point to N6010, and then click Scanner Tools Utility.
The Scanner Tools Utility has the following three tabs:
● Buttons tab
4 HP Scanjet N6010 Sheetfeed Document Scanner
) button on the front panel of the scanner.
● PDF Settings tab
● Maintenance tab
Buttons tab
You can use the Scanner Tools Utility to change the default scan applications used by
the front-panel buttons. Use the steps that follow to change the default application for
any of these buttons:
1. Select the Buttons tab.
2. Select the drop-down box for the button that you want to change. The buttons are
numbered 1 through 4 as follows:
–
1: Scan Document button (
–
2: Copy button (
)
– 3: Scan to PDF button (
– 4: Scan Business Card button (
)
)
)
The drop-down box for each button is automatically populated with the scanning
applications on your computer that support scanning from hardware device buttons.
3. Click OK to save the new button mappings.
To change the default behavior of the Copy button, so that the HP Document Copy utility
prompts for settings before continuing with the copy, clear the Copy to printer... check
box on the Buttons tab, and then click OK.
To prevent buttons from being accidentally pushed, you can also use the Scanner Tools
Utility to disable the front-panel buttons.
To disable the front-panel buttons, select the Disable scanner buttons check box on
the Buttons tab, and then click OK. This disables all of the front-panel buttons except
for the Cancel button. After disabling the front-panel buttons, you must use the Start
button or the desktop icon to open the Scanner Tools Utility.
PDF Settings tab
Use the PDF Settings tab of the Scanner Tools Utility to configure the settings that are
used to scan originals and create PDFs using the Scan to PDF front-panel button.
In the Scan settings area of the PDF Settings tab, configure the default settings for
resolution, color or black and white, page size, and single- or double-sided scanning.
User Guide 5
Chapter 1
In the Save As settings area, set up the default file name and location that is used when
saving a PDF file. The following settings can be specified:
● File name: Select one or more of the check boxes to specify the default file name
for PDFs. The following options can be used:
– File Name: Type in the default name of the PDF file.
– Date: If you want to use the date as part of the file name, select this check box
and then select the format for the date.
– Suffix: This setting adds a numerical suffix to the file name to make it unique.
From the Suffix drop-down list, select whether you want the numerical suffix to
be one, two, or three digits. If you select one digit, the suffix will still change from
9 to 10 when you store your tenth PDF, in order to prevent overwriting a file.
● File type: Select either Image PDF or Searchable PDF as the default file type. An
image PDF is just a picture of the scanned document, whereas a searchable PDF
uses optical character recognition (OCR) to create a PDF that can be searched for
words or phrases. If you choose Searchable PDF, click the OCR button to select a
language for the OCR process.
● Destination folder: Click the Browse button to select the default destination for the
scanned PDF files.
If you want to be prompted for a file name and location every time you scan to PDF,
select the Prompt for these Save As settings at the time of scan check box.
By default when you scan to PDF, the PDF file is automatically opened and displayed in
your default PDF reader when the scan is complete. If you do not want the PDF to
automatically be opened, clear the View PDF after save check box at the bottom of the
PDF Settings tab.
Maintenance tab
The Maintenance tab displays important information about the scanner, including
routine maintenance status and suggestions for preventive maintenance. The following
information is displayed:
● Scanner firmware version: Indicates the scanner firmware version number. If you
contact HP support, you might be asked for this number.
● Number of pages scanned over lifetime of scanner: Indicates the total number
of scans over the life of the scanner.
● Feeder Maintenance: This section indicates when the automatic document feeder
was last cleaned and lets you know when it is time for it to be cleaned. The
recommended cleaning interval will vary based on number of pages scanned,
number of paper jams, and paper errors. Click the Record Maintenance button to
reset the scanned pages count and record the date when the feeder is cleaned.
6 HP Scanjet N6010 Sheetfeed Document Scanner
● Feed-Roller Assembly Maintenance: This section indicates when the scanner
feed rollers were last replaced and lets you know when it is time for them to be
replaced. The recommended replacement interval will vary based on number of
pages scanned, number of paper jams, and paper errors. Click the Record
Maintenance button to reset the scanned pages count and record the date when
the feed rollers are replaced.
● Instant Lamp On: Select the Instant Lamp On check box to keep the scanner lamp
warm when the scanner is turned on.
Clearing this check box saves energy when the scanner is not in use. Because the
scanner lamp turns off after a period of inactivity, it will need to warm up before
scanning again.
For more information about scanner maintenance, see Care and maintenance.
Where to get additional information
The scanner comes with several sources of additional information:
● Printable version of this guide
● HP Scanjet N6010 Setup and Support Guide
● Online help
Printable version of this guide
For a PDF version of this guide that you can print, click Start, point to Programs or All
Programs, point to HP, point to Scanjet, point to N6010, and then click User Guide. Or,
use the instructions that follow:
1. Insert the HP Scanning Software CD that came with the scanner into the computer
CD drive.
Wait for the installation dialog box to display.
2. Click View or print guides.
A list of languages is displayed.
3. Click the language that you want.
A list of guides is displayed.
4. Click User Guide.
HP Scanjet N6010 Setup and Support Guide
Use the printed HP Scanjet N6010 Setup and Support Guide that came with the scanner
to set up and connect the scanner hardware, test the installation, and troubleshoot
installation problems.
For a printable PDF version of the guide, click Start, point to Programs or All
Programs, point to HP, point to Scanjet, point to N6010, and then click Setup and
Support Guide. Or, use the instructions that follow:
1. Insert the HP Scanning Software CD that came with the scanner into the computer
CD drive.
Wait for the installation dialog box to display.
2. Click View or print guides.
A list of languages is displayed.
User Guide 7
Chapter 1
3. Click the language that you want.
4. Click Setup and Support Guide.
Online help
The following sources of information are available online:
● Scanner Tools Utility help
● Additional software help
Scanner Tools Utility help
Additional software help
Each of the software programs included on the HP Scanning Software CD includes
software Help. To open the software Help, open the program, select the Help menu and
then select Help or Using Help.
A list of guides is displayed.
If the Scanner Tools Utility is installed on the computer, click Help on the
dialog box. For help opening the Scanner Tools Utility, see Scanner Tools
Utility.
Accessibility
This section describes the accessibility options available with this scanner.
● Accessing the user guide with screen reader software
● Disabling the scanner buttons
● LED Reader
Accessing the user guide with screen reader software
You can access an online Help version of this user guide by clicking Start, pointing to
Programs or All Programs, pointing to HP, pointing to Scanjet, pointing to N6010, and
then clicking Onscreen User Guide. This format can be used with most screen reader
software programs.
This version of the user guide can also be found on the HP Scanning Software CD. To
get a version of the guide in the language you prefer, use the instructions that follow:
1. Insert the HP Scanning Software CD that came with the scanner into the computer
CD drive.
Wait for the installation dialog box to display.
2. Click View or print guides.
A list of languages is displayed.
3. Click the language that you want.
A list of guides is displayed.
4. Click Onscreen User Guide.
8 HP Scanjet N6010 Sheetfeed Document Scanner
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