Windows is either a registered trademark or
trademark of Microsoft Corporation in the
United States and/or other countries.
The information contained herein is subject to
change without notice. The only warranties for
HP products and services are set forth in the
express warranty statements accompanying
such products and services. Nothing herein
should be construed as constituting an
additional warranty. HP shall not be liable for
technical or editorial errors or omissions
contained herein.
Product notice
This guide describes features that are common
to most models. Some features may not be
available on your product. To access the latest
user guide, go to http://www.hp.com/support,
and select your country. Select Find your product, and then follow the on-screen
instructions.
First Edition: January 2017
Document Part Number: 917716-001
About This Guide
This guide provides information on monitor features, setting up the monitor, and technical specications.
WARNING! Indicates a hazardous situation that, if not avoided, could result in death or serious injury.
CAUTION: Indicates a hazardous situation that, if not avoided, could result in minor or moderate injury.
NOTE: Contains additional information to emphasize or supplement important points of the main text.
TIP: Provides helpful hints for completing a task.
iii
iv About This Guide
Table of contents
1 Getting started ............................................................................................................................................. 1
Important safety information ............................................................................................................................... 1
Product features and components ........................................................................................................................ 2
Features ............................................................................................................................................... 2
Setting up the monitor .......................................................................................................................................... 4
Installing the monitor stand ................................................................................................................ 4
Connecting the cables ......................................................................................................................... 4
Adjusting the monitor ......................................................................................................................... 7
Turning on the monitor ....................................................................................................................... 7
HP watermark and image retention policy ......................................................................................... 8
Removing the monitor stand .............................................................................................................. 8
Mounting the monitor ......................................................................................................................... 8
Installing a security cable ................................................................................................................. 10
2 Using the monitor ........................................................................................................................................ 11
Software and utilities .......................................................................................................................................... 11
The Information le ........................................................................................................................... 11
The Image Color Matching le ........................................................................................................... 11
Installing the INF and ICM les ............................................................................................................................ 11
Installing from the optical disc (available in select regions) ............................................................ 11
Downloading from the Web .............................................................................................................. 11
Using the on-screen display (OSD) menu ............................................................................................................ 12
Assigning the Function buttons ........................................................................................................................... 12
Using Auto-Sleep Mode ....................................................................................................................................... 13
Adjusting Low Blue Light Mode ........................................................................................................................... 13
3 Support and troubleshooting ........................................................................................................................ 14
Solving common problems .................................................................................................................................. 14
Using the auto-adjustment function (analog input) ........................................................................................... 15
Product support ................................................................................................................................................... 17
Preparing to call technical support ..................................................................................................................... 17
Locating the serial number and product number ............................................................................................... 18
v
4 Maintaining the monitor .............................................................................................................................. 19
Cleaning the monitor ........................................................................................................................................... 19
Shipping the monitor ........................................................................................................................................... 19
Appendix A Technical specications ................................................................................................................. 20
Power adapter ..................................................................................................................................................... 22
Entering user modes ............................................................................................................................................ 22
Energy saver feature ........................................................................................................................................... 22
Appendix B Accessibility ................................................................................................................................. 23
Contacting support .............................................................................................................................................. 23
vi
1Getting started
Important safety information
An AC power cord is included with the monitor. If another cord is used, use only a power source and
connection appropriate for this monitor. For information on the correct power cord set to use with the
monitor, refer to the
WARNING! To reduce the risk of electric shock or damage to the equipment:
• Plug the power cord into an AC outlet that is easily accessible at all times.
• Disconnect power from the computer by unplugging the power cord from the AC outlet.
• If provided with a 3-pin attachment plug on the power cord, plug the cord into a grounded (earthed) 3-pin
outlet. Do not disable the power cord grounding pin, for example, by attaching a 2-pin adapter. The grounding
pin is an important safety feature.
For your safety, do not place anything on power cords or cables. Arrange them so that no one may
accidentally step on or trip over them.
To reduce the risk of serious injury, read the Safety & Comfort Guide. It describes proper workstation setup,
and proper posture, health, and work habits for computer users. The Safety & Comfort Guide also provides
important electrical and mechanical safety information. The Safety & Comfort Guide is located on the Web at
http://www.hp.com/ergo.
Product Notices provided on the optical disc or in your documentation kit.
CAUTION: For the protection of the monitor, as well as the computer, connect all power cords for the
computer and its peripheral devices (such as a monitor, printer, scanner) to some form of surge protection
device such as a power strip or Uninterruptible Power Supply (UPS). Not all power strips provide surge
protection; the power strips must be specically labeled as having this ability. Use a power strip whose
manufacturer oers a Damage Replacement Policy so you can replace the equipment, if surge protection
fails.
Use the appropriate and correctly sized furniture designed to properly support your HP LCD monitor.
WARNING! LCD monitors that are inappropriately situated on dressers, bookcases, shelves, desks, speakers,
chests, or carts may fall over and cause personal injury.
Care should be taken to route all cords and cables connected to the LCD monitor so that they cannot be pulled,
grabbed, or tripped over.
Be sure that the total ampere rating of the products connected to the AC outlet does not exceed the current
rating of the outlet, and that the total ampere rating of the products connected to the cord does not exceed
the rating of the cord. Look on the power label to determine the ampere rating (AMPS or A) for each device.
Install the monitor near an AC outlet that you can easily reach. Disconnect the monitor by grasping the plug
rmly and pulling it from the AC outlet. Never disconnect the monitor by pulling the cord.
Do not drop the monitor or place it on an unstable surface.
NOTE: This product is suitable for entertainment purposes. Consider placing the monitor in a controlled
luminous environment to avoid interference from surrounding light and bright surfaces that may cause
disturbing reections from the screen.
Important safety information1
Product features and components
Features
The monitors include the following features:
●
54.6 cm (21.5-inch) diagonal viewable screen area with 1920 x 1080 Full HD resolution; includes custom
scaling for maximum image size while preserving original aspect ratio
●
60.5 cm (23.8–inch) diagonal viewable screen area with 1920 x 1080 Full HD resolution; includes custom
scaling for maximum image size while preserving original aspect ratio
●
68.6 cm (27–inch) diagonal viewable screen area with 1920 x 1080 Full HD resolution; includes custom
scaling for maximum image size while preserving original aspect ratio
●
Nonglare panel with an LED backlight
●
Wide viewing angle to allow viewing from a sitting or standing position, or when moving from side to
side
●
Tilt capability
●
Removable stand for exible monitor mounting solutions
●
VGA video input (cable provided)
●
HDMI (High-denition Multimedia Interface) video input
●
Plug-and-Play capability if supported by your operating system
●
Security cable slot provision on rear of monitor for optional security cable
●
On-screen display (OSD) adjustments in several languages for easy setup and screen optimization
●
HP Display Assistant software for adjusting monitor settings and enabling the theft deterrence features
●
Software and documentation optical disc (provided with the monitor in select regions) that includes
monitor drivers and product documentation
●
Energy saver feature to meet requirements for reduced power consumption
●
Low Blue Light Mode settings to create a more relaxing and less stimulating image
●
VESA mounting bracket for attaching the monitor to a wall-mount device or swing arm
NOTE: For safety and regulatory information, refer to the Product Notices provided on your optical disc or in
your documentation kit. To locate updates to the user guide for your product, go to http://www.hp.com/
support and select your country. Select Find your product, and then follow the on-screen instructions.
2Chapter 1 Getting started
Rear components
ComponentFunction
1Menu/OKIf the OSD menu is open, press to conrm selection.
2Next Input/Up/Increase buttonIf the OSD menu is open, press to navigate forward through the
If the OSD menu is closed, press to open the OSD menu.
OSD menu and increase adjustment levels.
If the OSD menu is closed, press to switch to the next video
input port. *
3Viewing Modes/Down/Decrease buttonIf the OSD menu is open, press to navigate forward through the
OSD menu and decrease adjustment levels.
If the OSD menu is closed, press to open the Viewing Modes
menu. *
4Information/Exit/Back buttonIf the OSD menu is open, press to exit OSD or go back to upper
level.
If the OSD menu is closed, press to open the Information menu.
*
5Power buttonTurns the monitor on or o.
6HDMI portConnects an HDMI cable to the source device.
7VGA portConnects the VGA cable to the source device.
8Power lightWhen illuminated, indicates that monitor power is on.
9Power connectorConnects the AC adapter to the monitor.
10Security cable slotAttaches an optional security cable to the monitor.
NOTE: * Buttons 2–4 are function buttons that can be changed from their default settings in the OSD menu to a
dierent menu selection that you most commonly use and want to quickly access. See Assigning the Function buttons
on page 12 for more information.
NOTE: To view an OSD simulator, visit the HP Customer Self Repair Services Media Library at
http://www.hp.com/go/sml.
Product features and components3
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