HP Mini 110, Compaq Mini CQ10 Maintenance and Service Guide

HP Mini 110 and Compaq Mini CQ10

Maintenance and Service Guide

© Copyright 2010 Hewlett-Packard
Development Company, L.P.

Intel is a trademark of Intel Corporation in
the U.S. and other countries. Microsoft,
Windows, and Windows Vista are U.S.
registered trademarks of Microsoft
Corporation.

The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.

First Edition: August 2010

Document Part Number: 605295-001

MSG revision history

Revision Publication Date Description

A August 2010 Updated spare parts throughout MSG.

iii

iv MSG revision history

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat
surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface,
such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the
skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC
adapter comply with the user-accessible surface temperature limits defined by the International
Standard for Safety of Information Technology Equipment (IEC 60950).

v

vi Safety warning notice

Table of contents

1 Product description ........................................................................................................... 1

2 External component identification ..................................................................................... 5

Identifying the hardware ........................................................................................................... 5

Top components ....................................................................................................................... 6

TouchPad ................................................................................................................. 6

Lights ....................................................................................................................... 7

Keys ........................................................................................................................ 8

Front components ..................................................................................................................... 8

Right-side components ............................................................................................................ 10

Left-side components ............................................................................................................... 11

Display components ............................................................................................................... 12

Bottom components ................................................................................................................ 13

3 Illustrated parts catalog .................................................................................................. 14

Service tag ............................................................................................................................ 14

Computer major components ................................................................................................... 15

Display assembly components ................................................................................................. 22

Mass storage devices ............................................................................................................. 24

Miscellaneous parts ................................................................................................................ 25

Sequential part number listing .................................................................................................. 26

4 Removal and replacement procedures ............................................................................ 31

Preliminary replacement requirements ....................................................................................... 31

Tools required ......................................................................................................... 31

Service considerations ............................................................................................. 31

Plastic parts ............................................................................................. 31

Cables and connectors ............................................................................. 32

Drive handling ......................................................................................... 32

Grounding guidelines .............................................................................................. 33

Electrostatic discharge damage .................................................................. 33

Packaging and transporting guidelines ........................................ 34

Workstation guidelines .............................................................. 34

vii

Equipment guidelines ................................................................. 35

Component replacement procedures ........................................................................................ 36

Service tag ............................................................................................................. 36

Computer feet ......................................................................................................... 37

Battery ................................................................................................................... 38

SIM ....................................................................................................................... 39

Service cover .......................................................................................................... 40

Hard drive ............................................................................................................. 41

WWAN module ..................................................................................................... 43

WLAN module ........................................................................................................ 46

Memory module ...................................................................................................... 51

RTC battery ............................................................................................................ 53

Keyboard ............................................................................................................... 54

Top cover ............................................................................................................... 57

Speakers ................................................................................................................ 60

TouchPad ............................................................................................................... 62

Display assembly .................................................................................................... 64

System board ......................................................................................................... 68

Fan/heat sink assembly ........................................................................................... 71

Power connector cable ............................................................................................ 73

5 Setup Utility .................................................................................................................... 75

Starting Setup Utility ............................................................................................................... 75

Using Setup Utility .................................................................................................................. 75

Changing the language of Setup Utility ...................................................................... 75

Navigating and selecting in Setup Utility .................................................................... 76

Displaying system information .................................................................................................. 76

Restoring default settings in Setup Utility .................................................................................... 76

Exiting Setup Utility ................................................................................................................ 77

Setup Utility Menus ................................................................................................................. 77

Main Menu ............................................................................................................ 77

Security Menu ......................................................................................................... 77

System Configuration Menu ...................................................................................... 78

Diagnostics Menu ................................................................................................... 78

6 Backup and recovery ...................................................................................................... 79

Windows 7 ........................................................................................................................... 79

Backing up and recovering using Roxio BackOnTrack ................................................. 79

Creating a copy of the hard drive .............................................................. 80

Performing a recovery ............................................................................... 80

Using the Disaster Recovery utility .............................................................. 80

Downloading and extracting the Disaster Recovery utility ............... 81

Restoring your hard drive image ................................................. 81

viii

Using the Instant Restore utility .................................................................................. 82

Using the Instant Restore utility when the operating system is functioning ......... 82

Using the Instant Restore utility when the operating system is not functioning .... 82

Using Windows Backup and Restore ......................................................................... 82

Using system restore points ....................................................................................... 83

When to create restore points .................................................................... 83

Creating a system restore point .................................................................. 83

Restoring to a previous date and time ......................................................... 83

Backing up and recovering using HP Recovery Manager ............................................. 84

Backing up your information ...................................................................... 84

Creating a set of recovery discs ................................................................. 85

Performing a recovery .............................................................................................. 86

Recovering using the recovery discs ............................................................ 86

Recovering using the partition on the hard drive (select models only) .............. 86

Windows XP ......................................................................................................................... 87

Backing up your information ..................................................................................... 87

Creating a copy of the hard drive .............................................................. 88

Performing a recovery ............................................................................... 88

Using the Disaster Recovery Utility .............................................................. 89

Downloading and extracting the Disaster Recovery utility ............... 89

Restoring your hard drive image ................................................. 89

Using the Instant Restore utility ................................................................... 90

Using the Instant Restore utility when the operating system is

functioning ............................................................................... 90

Using the Instant Restore utility when the operating system is not

functioning ............................................................................... 90

7 Connector pin assignments ............................................................................................. 91

Audio-in (microphone) ............................................................................................................ 91

Audio-out (headphone) ........................................................................................................... 91

External monitor ..................................................................................................................... 92

RJ-45 (network) ...................................................................................................................... 93

Universal Serial Bus ................................................................................................................ 93

8 Power cord set requirements .......................................................................................... 94

Requirements for all countries .................................................................................................. 94

Requirements for specific countries and regions ......................................................................... 95

9 Recycling ........................................................................................................................ 96

Battery .................................................................................................................................. 96

Display ................................................................................................................................. 96

Index ............................................................................................................................... 102

ix

x

1 Product description

Category Description HP Mini 110 Compaq Mini

Product Name HP Mini 110 √

Compaq Mini CQ10 √

CQ10

Processor Intel® Atom™ N475 1.83-GHz processor, 512-KB level

2 cache, 667-MHz front-side bus (FSB). 6.5W TDP

Intel® Atom™ N470 1.83-GHz processor, 512-KB level
2 cache, 667-MHz front-side bus (FSB). 6.5W TDP

Intel® Atom™ N455 1.66-GHz processor, 512-KB level
2 cache, 667-MHz front-side bus (FSB).

Intel® Atom™ N450 1.66-GHz processor, 512-KB level
2 cache, 667-MHz front-side bus (FSB)

Intel Atom™ N450 1.66-GHz processor with 512-KB level 2
cache, 667-MHz FSB without WWAN module

Intel Atom™ N470 1.83-GHz processor with 512-KB level 2
cache, 667-MHz FSB, 6.5W TDP without WWAN module

Intel Atom™ N455 1.66-GHz processor with 512-KB level 2
cache, 667-MHz FSB without WWAN module

Intel Atom™ N475 1.83-GHz processor with 512-KB level 2
cache, 667-MHz FSB, 6.5 TDP without WWAN module

Chipset Intel NM10 Express √√

Graphics Intel Graphics Media Accelerator 3150 universal memory

architecture (UMA) graphics subsystem with Broadcom
Crystal HD Enhanced Video Accelerator hardware decoder
card

√√

√√

Panels All display assemblies include 1 webcam, 1 microphone,

1 speaker box, and 2 wireless local-area network (WLAN)
antenna transceivers/cables; wireless wide-area network
(WWAN) is optional

Wide aspect 16:9 ratio panels, typical brightness: 200nits √√

10.1-inch high-definition (HD), AntiGlare, flush glass
(1024 × 600) LED

√√

√√

1

Category Description HP Mini 110 Compaq Mini

CQ10

10.1-inch standard-definition (SD), WSVGA, AntiGlare
(1024 × 600) LED

Memory One customer-accessible/upgradable memory module slot √√

PC2-4200, 667-MHz, DDR2 √√

Supports the following configurations:

●

2048-MB total system memory (2048 × 1)

NOTE: Supported on computers with Windows® XP

and Windows 7.

●

1024-MB total system memory (1024× 1)

NOTE: Supported only on computers with Windows

7.

Hard drives Supports the following 9.5-mm (0.37-in) × 6.35-cm

(2.50-inch), parallel SATA, 5400-rpm hard drives:

●

250-GB

NOTE: Supported only on computers with Windows

7.

●

320–GB

√√

√√

√√

NOTE: Supported only on computers with Windows

7.

Optical drive Supports external USB optical drives only √√

Diskette drive Supports external USB diskette drives only √√

Audio/Visual HD audio √√

Supports BEATS audio driver √√

Integrated 1.5-w speakers (2) √√

Fixed integrated, digital microphone √√

Fixed Integrated VGA webcam, 640 × 480 resolution, up to

30 frames per second

Modem Supports external USB modems only √√

Ethernet Integrated Realtek RTL8703EL 10/100 network interface

card (NIC)

Wireless Integrated WLAN by way of:

●

Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter
module

●

Broadcom 4312G 802.11b/g WiFi Adapter module

√√

√√

√√

2 WLAN antennas built into display assembly √√

2 Chapter 1 Product description

Category Description HP Mini 110 Compaq Mini

CQ10

Integrated WWAN by way of HP un2400 Mobile

Broadband Module (optional)

External media
cards

Internal media
cards

Ports Audio-in/out combo, supporting jack detection √√

RJ-45 (Ethernet, includes link and activity lights) √√

USB (2–3) √√

VGA, supporting up to 1600 x 900 external resolution @

Digital Media Slot (consumer models) or Media Card Reader
(commercial models) with push-push technology supporting:

●

Memory Stick (MS)

●

MS/Pro

●

MultiMediaCard (MMC)

●

Secure Digital High Capacity (SDHC) Memory Card
(standard and large size)

●

xD-Picture

Two Mini Card slots:

●

Full-size Mini Card slot

●

Half-size Mini Card slot

60Hz, hot plug /unplug, and auto detection for correct
output to wide-aspect vs. standard aspect video

√√

√√

√√

√√

3-pin AC power √√

Keyboard/
pointing device

HP Clikpad TouchPad with multi-touch/gesture support

Power
requirements

AC adapter connector on cable √√

1.0-m (3.28-ft) power cord √√

3-cell Lithium-ion(Li-ion) battery (2.55-Ah, 28-Wh) √√

6-cell Lithium-ion(Li-ion) battery (2.80-Ah, 62-Wh) √√

Security Supports Kensington security lock √√

93% flat-style keyboard √√

√√

No numeric pad supported.

TouchPad with 2 TouchPad buttons and 2-way scrolling (taps
enabled and some gestures enabled by default)

TouchPad on/off button with LED indicator

30-W UMA AC adapter (non-Smart) with localized cable
plug support and stepped plug

√√

3

Category Description HP Mini 110 Compaq Mini

CQ10

Operating
system

Windows 7 Starter 32 √√

Windows XP Home SP3, ultra low-cost personal computer

Support for HP QuickWeb √√

FreeDOS √

Serviceability End-user replaceable parts:

AC adapter √√

Battery (system) √√

Hard drive √√

Memory module √√

WLAN module √√

WWAN module √√

Windows 7 Home Basic 32 √

√√

(ULCPC) edition

4 Chapter 1 Product description

2 External component identification

Identifying the hardware

Components included with the computer may vary by region and model. The illustrations in this chapter
identify the standard features on most computer models.

To see a list of hardware installed in the computer in Windows, follow these steps:

1. Select Start > My Computer.

2. In the left pane of the System Tasks window, select View system information.

3. Select Hardware tab > Device Manager.

You can also add hardware or modify computer configurations using Device Manager.

Identifying the hardware

5

Top components

TouchPad

Item Component Description

(1) TouchPad zone Moves the pointer and selects or activates items on the

(2) Left TouchPad button* Functions like the left button on an external mouse.

screen.

(3) Right TouchPad button* Functions like the right button on an external mouse.

6 Chapter 2 External component identification

Lights

Item Component Description

(1) Caps lock light On: Caps lock is on.

(2) Mute light On: Speaker sound is off.

(3) Wireless light

●

White: An integrated wireless device, such as a
wireless local area network (WLAN) device and/ or
a Bluetooth device, is on.

NOTE: Wireless devices are enabled at the

factory.

●

Off: All wireless devices are off.

Top components

7

Keys

Item Component Description

(1) esc key Displays system information when pressed in combination

(2) fn key Executes frequently used system functions when pressed

(3) Windows logo key Displays the Windows Start menu on computers using the

(4) Windows applications key Displays a shortcut menu for items beneath the pointer.

(5) Arrow keys Scroll the page up or down, or when pressed in

(6) Action keys Execute frequently used system functions.

Front components

with the fn key.

in combination with a function key or the esc key.

Windows operating system.

combination with the fn key, move to the beginning or
end of the document.

8 Chapter 2 External component identification

Item Component Description

(1) Vents (2) Enable airflow to cool internal components.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off
during routine operation.

(2) Speaker Produces sound.

Front components

9

Right-side components

item Component Description

(1) Digital Media Slot Supports the following optional digital card formats:

●

MultiMediaCard (MMC)

●

Secure Digital (SD) Memory Card

●

Secure Digital Extended Capacity (SDxC) Memory
Card

●

Secure Digital High Capacity (SDHC) Memory Card

(2) Power light

(3) Power switch

(4) USB ports (2) Connect optional USB devices.

●

White: The computer is on.

●

Blinking white: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

When the computer is off, slide the switch to turn on
the computer.

●

When the computer is on, briefly slide the switch to
initiate Sleep.

●

When the computer is in the Sleep state, briefly
slide the switch to exit Sleep.

●

When the computer is in Hibernation, slide the
switch briefly to exit Hibernation.

If the computer has stopped responding and Windows®
shutdown procedures are ineffective, slide and hold the
power switch for at least 4 seconds to turn off the
computer.

To learn more about your power settings in Windows,
select Start > Control Panel > System and

Security > Power Options, or refer to the HP
Notebook Reference Guide.

10 Chapter 2 External component identification

item Component Description

(5) RJ-45 (network) jack and cover Connects a network cable.

(6) Security cable slot Attaches an optional security cable to the computer.

Left-side components

item Component Description

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being
mishandled or stolen.

(1) Power connector Connects an AC adapter.

(2) AC adaptor light

(3) External monitor port Connects an external VGA monitor or projector.

(4) Vent Enables airflow to cool internal components.

(5) Drive light Blinking white: The hard drive is being accessed.

(6) USB port Connects an optional USB device.

(7) Audio-out (headphone) jack/Audio-in (microphone) jack Connects optional powered stereo speakers,

●

White: The computer is connected to external power
and the battery is fully charged.

●

Amber: The computer is connected to external
power and the battery is charging.

●

Off: The computer is not connected to external
power.

NOTE: The computer fan starts up automatically to

cool internal components and prevent overheating. It is
normal for the internal fan to cycle on and off during
routine operation.

headphones, earbuds, a headset, or television audio.
Also connects an optional headset microphone.

WARNING! When a device is connected to the jack,

the computer speakers are disabled.

NOTE: When a device is connected to the jack, the

computer speakers are disabled.

Left-side components

11

Display components

item Component Description

(1) WWAN antennas* (2) (select models only) Send and receive wireless signals to communicate with

wireless wide-area networks (WWAN).

(2) WLAN antennas (2)* Send and receive wireless signals to communicate with

wireless local area networks (WLAN).

(3) Webcam light On: The webcam is in use.

(4) Webcam Records video and captures still photographs.

To use the webcam in Windows, select Start > HP >
HP MediaSmart > HP MediaSmart Webcam.

(5) Internal microphone Records sound.

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the area immediately around the
antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region. These notices are located in Help and Support.

12 Chapter 2 External component identification

Bottom components

item Component Description

(1) Battery release latches (2) Release the battery from the battery bay.

(2) Battery bay Holds the battery.

Bottom components

13

3 Illustrated parts catalog

Service tag

When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag:

NOTE: The computer battery must be removed to access the service tag.

(1) Product name: This is the product name affixed to the front of the device.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and
parts are needed.

(4) Warranty period: This number describes the duration of the warranty period for the device.

(5) Model description (select models only): This is the alphanumeric identifier used to locate documents,

drivers, and support for the device.

14 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components

15

Item Description Spare part number

(1) 10.1-in display assembly (includes display panel cable, 2 WLAN transceivers and cables, 2 WWAN

transceivers and cables, and webcam/microphone module and cable):

(2) Keyboard (includes cable)

With textured surface:

●

10.1-in, WSVGA, AntiGlare, standard display assembly in black 607744-001

●

10.1-in, WSVGA, AntiGlare, standard display assembly in white 607745-001

●

10.1-in, WSVGA, standard display assembly in black 619469-001

●

10.1-in, WSVGA, standard display assembly in black 619470-001

●

10.1-in, WSVGA, Anti-Glare, standard display assembly in black 607746-001

●

10.1-in, WSVGA, Anti-Glare, standard display assembly in black 618875-001

●

10.1-in, WSVGA, AntiGlare display panel non-PMMA in red 622656-001

●

10.1-in, WSVGA, AntiGlare display panel non-PMMA in blue 622657-001

●

10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in blue 622659-001

●

10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in red 622658-001

●

For use in Japan 608769-291

●

For use in Taiwan 608769-AB1

●

For use in South Korea 608769-AD1

●

For use in Thailand 608769-281

●

For use in Slovenia 608769-BA1

●

For use in the Czech Republic 608769-221

●

For use in Turkey 608769-141

●

For use in Hungary 608769-211

●

For use in Switzerland 608769-BG1

●

For use in Russia 608769-251

●

For use in Israel 608769-BB1

●

For use in Greece 608769-DJ1

●

For use in Belgium 608769-A41

●

For use in Saudi Arabia 608769-171

●

For use in Portugal 608769-131

●

For use in Denmark, Finland, and Norway 608769-DH1

●

For use in Spain 608769-071

●

For use in Italy 608769-061

●

For use in France 608769-051

16 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(3) Top cover:

(4) Speakers (includes cable) 608770-001

(5) &
(6)

(7) System board :

Intel Atom™ N450 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB 607740-001

Intel Atom™ N470 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5W

●

For use in Germany 608769-041

●

For use in the United Kingdom 608769-031

●

For use in the Netherlands 608769-B31

●

For use in Latin America 608769-161

●

For use in French Canada 608769-121

●

For use in the United States 608769-001

●

For use in Brazil 608769-201

●

For HP and CPQ 607766-001

TouchPad (includes cable and bracket (6)):

●

For HP and CPQ 607766-001

607741-001

TDP

Intel Atom™ N455 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB 618873-001

Intel Atom™ N475 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5 TDP 618874-001

Intel Atom™ N450 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB without

WWAN module

Intel Atom™ N470 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5W

TDP without WWAN module

Intel Atom™ N455 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB without

WWAN module

Intel Atom™ N475 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5 TDP

without WWAN module

(8) Fan/heat sink assembly (includes replacement thermal material) 608772-001

(9) RTC battery 608771-001

(10) Power connector cable 607755-001

(11) Base enclosure (includes 4 rubber feet and power connector bracket) 607765-001

Rubber Kit (not illustrated, includes 4 rubber feet and RJ-45 cover) 607756-001

(12) Battery

3-cell, 27-WHr (includes 2 release latches) 607762-001

621300-001

621301-001

621302-001

621303-001

6-cell, 55-WHr (includes 2 release latches and 2 rubber feet) 607763-001

Computer major components

17

Item Description Spare part number

(13) Memory module (667-MHz, DDR2):

1024-MB 616749-001

2048-MB 616750-001

(14) Memory shield (included with the service cover kit) 607768-001

(15) HP Mobile Broadband WWAN modules

HP un2400 Mobile Broadband WWAN module 531993-001

HP Mobile Broadband WWAN module 592625-161

HP Mobile Broadband WWAN module 607212-001

HP F3307 Pris 850 Mobile Broadband WWAN module 612599-001

HP F3307 Pris 900 Mobile Broadband WWAN module 612600-001

(16) WLAN modules

●

For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States

●

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe

607742–001

617551–001

18 Chapter 3 Illustrated parts catalog

Item Description Spare part number

●

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe

593836-001

●

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe

600370-001

Computer major components

19

Item Description Spare part number

●

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe

602992-001

●

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain,
Bangladesh, Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia,
Bosnia and Herzegovina, Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria,
Burkina Faso, Burundi, Cameroon, Cape Verde, the Central African Republic, Chad,
Chile, the People's Republic of China, Colombia, Comoros, the Congo, Costa Rica,
Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia,
Georgia, Germany, Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala,
Guinea, Guinea-Bissau, Guyana, Haiti, Honduras, Hong Kong, Hungary, Iceland,
India, Ireland, Israel, Italy, the Ivory Coast, Jamaica, Jordan, Kazakhstan, Kenya,
Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia, Liechtenstein, Lithuania,
Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives, Mali, Malta,
the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal,
the Nether Antilles, the Netherlands, New Zealand, Nicaragua, Niger, Nigeria,
Norway, Oman, Pakistan, Palau, Panama, Papua New Guinea, Paraguay, Peru,
the Philippines, Poland, Portugal, the Republic of Moldova, Romania, Russia, Rwanda,
Samoa, San Marino, Sao Tome and Principe, Saudi Arabia, Senegal, Serbia,
the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia, the Solomon Islands,
Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis, St. Lucia,
St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey,
Turkmenistan, Tuvalu, Uganda, Ukraine, the United Arab Emirates,
the United Kingdom, Uruguay, Uzbekistan, Vanuatu, Venezuela, Vietnam, Yemen,
Zaire, Zambia, and Zimbabwe

605560-005

(17) Hard drive (includes cable adapter, 4 rubber isolators, and hard drive bracket)

20 Chapter 3 Illustrated parts catalog

Item Description Spare part number

Hard drive:

(18) Service cover

●

250-GB, 5400-rpm 608763–001

●

320–GB, 5400–rpm 608764–001

●

In Black 607750-001

●

In White 607751-001

●

In Black (for use only with Compaq Mini CQ10 computer models, hinge caps attached) 607753–001

●

In Red 622660–001

●

In Blue 622661–001

Computer major components

21

Display assembly components

NOTE: Display assembly subcomponents are available only for standard display assemblies. Flush

glass display assemblies are available only as hinge-up assemblies.

Item Description Spare part number

(1) Display bezel (includes WLAN antenna transceivers and cables and WWAN antenna transceivers and cables):

For use only with HP Mini 110 computer models 607749-001

For use only with Compaq Mini CQ10 computer models 607752-001

(2) Webcam/microphone module 607748-001

(3) Display panel:

10.1-in, WSVGA, AntiGlare, standard display assembly in black 607744-001

10.1-in, WSVGA, AntiGlare, standard display assembly in white 607745-001

22 Chapter 3 Illustrated parts catalog

Item Description Spare part number

10.1-in, WSVGA, Anti-Glare, standard display assembly in black 607746-001

10.1-in, WSVGA, standard display assembly in black 619469-001

10.1-in, WSVGA, standard display assembly in white 619470-001

10.1-in, WSVGA, Anti-Glare, standard display assembly in black 618875-001

10.1-in, AntiGlare display panel non PMMA 607747-001

10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN 620902-001

10.1-in, WSVGA, AntiGlare display panel non-PMMA in red 622656-001

10.1-in, WSVGA, AntiGlare display panel non-PMMA in blue 622657-001

10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in blue 622659-001

10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in red 622658-001

(4) Display Hinge Kit (includes left and right display hinges) 609907-001

(5a) Display panel cable (includes webcam/microphone module cable) 607755-001

(5b) WWAN antenna cables (included in Display cable kit) 607755–001

(5c) WLAN antenna cables (included in Display cable kit) 607755–001

(6) Display enclosure (includes WLAN antenna transceivers and cables and WWAN antenna transceivers and

cables)

Display Screw Kit (not illustrated) 607754-001

Display assembly components

23

Mass storage devices

NOTE: Each hard drive spare part kit includes a cable adapter, bracket, and 4 isolators.

Item Description Spare part number

(1) Hard drive:

250-GB, 5400-RPM 608763–001

320–GB, 5400–RPM 608764–001

24 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Description Spare part number

30-W UMA AC adapter 496813–001

Power cord:

For use in Argentina 490371-D01

For use in Australia 490371-011

For use in Brazil 490371-201

For use in Denmark 490371-081

For use in Europe, Middle East, and Africa 490371-021

For use in Israel 490371-BB1

For use in Italy 490371-061

For use in Japan 490371-291

For use in the People's Republic of China 490371-AA1

For use in Singapore and the United Kingdom 490371-031

For use in South Africa 490371-AR1

For use in South Korea 490371-AD1

For use in Switzerland 490371-111

For use in Taiwan 490371-AB1

For use in India 490371–D61

For use in North America 490371–001

Rubber Kit (includes 4 rubber feet and power connector bracket) 607756-001

Miscellaneous parts

25

Sequential part number listing

Spare part number Description

490371–001 Power cord for use in North America

490371–011 Power cord for use in Australia

490371–021 Power cord for use in Europe, the Middle East, and Africa

490371–031 Power cord for use in Singapore and the United Kingdom

490371–061 Power cord for use in Italy

490371–081 Power cord for use in Denmark

490371–111 Power cord for use in Switzerland

490371–201 Power cord for use in Brazil

490371–291 Power cord for use in Japan

490371–AA1 Power cord for use in the People's Republic of China

490371–AB1 Power cord for use in Taiwan

490371–AD1 Power cord for use in South Korea

490371–AR1 Power cord for use in South Africa

490371–BB1 Power cord for use in Israel

490371–D01 Power cord for use in Argentia

490371–D61 Power cord for use in India

496813–001 30-W UMA AC adapter

531993-001 HP un2400 Mobile Broadband WWAN module

574248-001 HP F3607 SDG 850 Mobile Broadband WWAN module

592625-161 HP Telefonica Mobile Broadband WWAN module

593836-001 HP 802.11 b/g/n Shiraz WLAN module

597588–001 Optical Mobile Mouse

600370-001 HP 802.11 b/g/n + Bluetooth 2.1+ EDR Combo Adapter WLAN modle

602992-001 HP 802.11 b/g/n (1x1) + Bluetooth 2.1+ EDR Combo Adapter WLAN module

605560-005 HP 802.11 b/g/n WLAN module

607212-001 HP Rogers Mobile Broadband WWAN module

607740–001 System board with Digital Media Card Reader (includes Intel Atom™ N450 1.66-GHz processor

with 512-KB level 2 cache, 667-MHz FSB):

607741–001 System board with Digital Media Card Reader (includes Intel Atom™ N470 1.83-GHz processor

with 512-KB level 2 cache, 667-MHz FSB):

607742–001 Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter module:

607744–001 10.1-in, WSVGA, AntiGlare, standard display assembly in black

26 Chapter 3 Illustrated parts catalog

Spare part number Description

607745–001 10.1-in, WSVGA, AntiGlare, standard display assembly in white

607746–001 10.1-in, WSVGA, AntiGlare, standard display assembly in black (IMR)

607747–001 10.1-in, AntiGlare display panel non PMMA

607748–001 Webcam/microphone module

607749–001 Display bezel for use with HP models (includes WLAN antenna transceivers and cables and

WWAN antenna transceivers and cables):

607750–001 Service cover (black)

607751–001 Service cover (white)

607752–001 Display bezel for use with CPQ models (includes WLAN antenna transceivers and cables and

WWAN antenna transceivers and cables):

607753–001 For use only with Compaq Mini CQ10 computer models (black, hinge caps attached)

607754–001 Display Screw Kit

607755–001 Power connector cable (part of the cable kit that includes display panel cable, webcam/microphone

module cable)

607756–001 Rubber Kit (includes 4 rubber feet and RJ-45 cover)

607762–001 3-cell, 27-WHr (includes 2 release latches)

607763–001 6-cell, 55-WHr (includes 2 release latches and 2 rubber feet)

607765–001 Base enclosure (includes 4 rubber feet and power connector bracket)

607766–001 Top cover (for HP and CPQ)

607768–001 Service cover (kit includes memory shield)

608763–001 Hard drive: 250-GB, 5400-rpm

608764-001 Hard drive: 320–GB, 5400–rpm

608769–001 Keyboard with textured finish for use only in the United States (includes cable)

608769–031 Keyboard with textured finish for use only in the United Kingdom (includes cable)

608769–041 Keyboard with textured finish for use only in Germany (includes cable)

608769–051 Keyboard with textured finish for use only in France (includes cable)

608769–061 Keyboard with textured finish for use only in Italy (includes cable)

608769–071 Keyboard with textured finish for use only in Spain (includes cable)

608769–121 Keyboard with textured finish for use only in French Canada (includes cable)

608769–131 Keyboard with textured finish for use only in Portugal (includes cable)

608769–141 Keyboard with textured finish for use only in Turkey (includes cable)

608769–161 Keyboard with textured finish for use only in Latin America (includes cable)

608769–171 Keyboard with textured finish for use only in Saudi Arabia (includes cable)

608769–201 Keyboard with textured finish for use only in Brazil (includes cable)

Sequential part number listing

27

Spare part number Description

608769–211 Keyboard with textured finish for use only in Hungary (includes cable)

608769–221 Keyboard with textured finish for use only in the Czech Republic (includes cable)

608769–251 Keyboard with textured finish for use only in Russia (includes cable)

608769–281 Keyboard with textured finish for use only in Thailand (includes cable)

608769–291 Keyboard with textured finish for use only in Japan (includes cable)

608769–A41 Keyboard with textured finish for use only in Belgium (includes cable)

608769–AB1 Keyboard with textured finish for use only in Taiwan (includes cable)

608769–AD1 Keyboard with textured finish for use only in South Korea (includes cable)

608769–B31 Keyboard with textured finish for use only in the Netherlands (includes cable)

608769–BA1 Keyboard with textured finish for use only in Slovenia (includes cable)

608769–BB1 Keyboard with textured finish for use only in Israel (includes cable)

608769–BG1 Keyboard with textured finish for use only in Switzerland (includes cable)

608769–DH1 Keyboard with textured finish for use only in Denmark, Finland, and Norway (includes cable)

608769–DJ1 Keyboard with textured finish for use only in Greece (includes cable)

608770–001 Speakers (includes cable)

608771–001 RTC battery

608772–001 Fan/heat sink assembly (includes replacement thermal material)

609907–001 Display Hinge Kit (includes left and right display hinges)

612599-001 HP F3307 Pris 850 Mobile Broadband WWAN module

612600-001 HP F3307 Pris 900 Mobile Broadband WWAN module

616749–001 Memory module: 1024–MB (667-MHz, DDR2):

616750–001 Memory module: 2048–MB (667-MHz, DDR2):

28 Chapter 3 Illustrated parts catalog

Spare part number Description

617551–001 Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter module:

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea,
Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast,
Jamaica, Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

618873–001 Intel Atom™ N455 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB

618874–001 Intel Atom™ N475 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5 TDP

618875–001 10.1-in, WSVGA, Anti-Glare, standard display assembly in black

619469–001 10.1-in, WSVGA, standard display assembly in black

619470–001 10.1-in, WSVGA, standard display assembly in black

620902–001 10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN

621300-001 Intel Atom™ N450 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB without WWAN

module

621301-001 Intel Atom™ N470 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5W TDP

without WWAN module

621302-001 Intel Atom™ N455 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB without WWAN

module

621303-001 Intel Atom™ N475 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5 TDP without

WWAN module

622656-001 10.1-in, WSVGA, AntiGlare display panel non-PMMA in red

622657-001 10.1-in, WSVGA, AntiGlare display panel non-PMMA in blue

622658-001 10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in red

622659-001 10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in blue

622660–001 Service cover (red)

Sequential part number listing

29

Spare part number Description

622661–001 Service cover (blue)

629234-001 Case sleeve

30 Chapter 3 Illustrated parts catalog

4 Removal and replacement

procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

●

Flat-bladed screwdriver

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

Service considerations

The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.

NOTE: As you remove each subassembly from the device, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts. Use

care when handling the plastic parts. Apply pressure only at the points designated in the maintenance
instructions.

Preliminary replacement requirements

31

Cables and connectors

CAUTION: When servicing the device, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the device.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat
or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In
all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that
they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with
extreme care; these cables tear easily.

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to the

device, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the device. If you are unsure whether the device
is off or in Hibernation, turn the device on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”

32 Chapter 4 Removal and replacement procedures

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.

CAUTION: To prevent damage to the device when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described
in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different
activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

Preliminary replacement requirements

33

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

●

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging.

●

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive
foam.

●

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

●

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded tools
and equipment.

●

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe
materials.

●

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and
Styrofoam.

●

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.

●

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

34 Chapter 4 Removal and replacement procedures

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

●

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps
with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground,
wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors,
use alligator clips to connect a wrist strap.

●

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive strips must
be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

●

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

Preliminary replacement requirements

35

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 33 screws, in 5 different sizes, that must be removed, replaced, or loosened
when servicing the computer. Make special note of each screw size and location during removal and
replacement.

Service tag

When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag:

NOTE: The computer battery must be removed to access the service tag.

(1) Product name: This is the product name affixed to the front of the device.

(2) Serial number (s/n): This is an alphanumeric identifier that is unique to each product.

(3) Model description: This is the alphanumeric identifier used to locate documents, drivers, and

support for the device.

(4) Warranty period: This number describes the duration of the warranty period for the device.

(5) Part number/Product number (p/n): This number provides specific information about the product's

hardware components. The part number helps a service technician to determine what components and
parts are needed.

36 Chapter 4 Removal and replacement procedures

Computer feet

The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit, spare
part number 607756-001. There are 4 rubber feet that attach to the base enclosure in the locations
shown in the following illustration.

Component replacement procedures

37

Battery

Description Spare part number

6-cell, 55-WHr (includes 2 release latches and 2 rubber feet) 607763-001

3-cell, 27-WHr (includes 2 release latches) 607762-001

Before disassembling the computer, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

1. Turn the computer upside-down on a flat surface, with the battery bay toward you.

2.

Slide battery lock latch (1) to the unlock position.

3.

Then, firmly slide battery release latch (2) until the battery is released.

4.

Remove the battery (3).

Reverse this procedure to install a battery.

NOTE: After replacing the battery, slide the manual release latch to the lock position.

38 Chapter 4 Removal and replacement procedures

SIM

Before removing the SIM, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Remove the SIM:

1. Press in on the SIM (1) to release it from the SIM slot.

2. Remove the SIM (2) from the SIM slot.

Battery on page 38).

Install the SIM by inserting it into the SIM slot until you hear a click.

Component replacement procedures

39

Service cover

Description Spare part number

Service cover

In Black 607750-001

In White 607751-001

In Red 622660–001

In Blue 622661–001

Before removing the service cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

Remove the service cover:

1.

Press in and slide latch (1) and release the right side of the service cover until the service cover
tabs disconnect from the computer.

2. Lift up and remove the cover(2).

NOTE: Small tabs hold the cover in place. Firmly pull up on the cover to release the tabs.

Reverse this procedure to insert the service cover.

40 Chapter 4 Removal and replacement procedures

Hard drive

NOTE: Each hard drive spare part kit includes a cable adapter, bracket, and four rubber isolators.

Description Spare part

Hard drive:

250-GB, 5400-RPM 608763–001

320–GB, 5400–RPM 608764–001

Before removing a hard drive, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2.

Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4.

Remove the battery (see

number

Battery on page 38).

5. Remove the service cover (see

Battery on page 38).

Remove the hard drive:

1. Lift up the vinyl cover to expose the hard drive.

2. Using a small Phillips screwdriver, remove the 4 hard drive mounting screws.

Component replacement procedures

41

3.

Slide the tab (1) to disconnect the hard drive from the computer, and then lift the hard drive (2)
out of the bay.

Reverse this procedure to reassemble and install the hard drive.

42 Chapter 4 Removal and replacement procedures

WWAN module

Description Spare part number

HP un2400 Mobile Broadband WWAN module 531993-001

HP F3607 SDG 850 Mobile Broadband WWAN module 574248-001

HP Mobile Broadband WWAN module 592625-161

HP Mobile Broadband WWAN module 607212-001

HP F3307 Pris 850 Mobile Broadband WWAN module 612599-001

HP F3307 Pris 900 Mobile Broadband WWAN module 612600-001

CAUTION: The WWAN module and the WLAN module are not interchangeable.

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that regulates wireless devices in your country or
region. If you replace the module and then receive a warning message, remove the module to restore
device functionality, and then contact technical support.

Before removing the WWAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 38).

Service cover on page 40).

Component replacement procedures

43

Remove the WWAN module:

1. Disconnect the WWAN antenna cables from the terminals on the WWAN module.

NOTE: The number of WWAN cables varies, depending on the model. Note the labeling and

position of the cables. Pull the antenna cables up and off the terminals.

2. Using a small Phillips screwdriver, remove the 2 module screws. This releases the module and

allows it to tilt up at a slight angle.

44 Chapter 4 Removal and replacement procedures

3.

Remove the WWAN module.

Reverse this procedure to install the WWAN module.

NOTE: When replacing the WWAN module, press the antenna cables firmly down onto the

terminals until securely connected. Route the cables carefully to prevent potential damage when the
service cover is replaced, as shown in the illustration below.

Component replacement procedures

45

WLAN module

Description Spare part number

For use in Canada, the Cayman Islands, Guam, Puerto Rico, the U.S. Virgin Islands,
and the United States

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica,
Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

607742–001

617551–001

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica,
Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

602992-001

46 Chapter 4 Removal and replacement procedures

Description Spare part number

For use in For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda,
Argentina, Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh,
Barbados, Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina,
Botswana, Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon,
Cape Verde, the Central African Republic, Chad, Chile, the People's Republic of China, Colombia,
Comoros, the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti,
Dominica, the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea,
Eritrea, Estonia, Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany,
Ghana, Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana,
Haiti, Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica,
Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

605560-005

Component replacement procedures

47

Description Spare part number

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica,
Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

For use in Afghanistan, Albania, Algeria, Andorra, Angola, Antigua and Barbuda, Argentina,
Armenia, Aruba, Australia, Austria, Azerbaijan, the Bahamas, Bahrain, Bangladesh, Barbados,
Belarus, Belgium, Belize, Benin, Bermuda, Bhutan, Bolivia, Bosnia and Herzegovina, Botswana,
Brazil, the British Virgin Islands, Brunei, Bulgaria, Burkina Faso, Burundi, Cameroon, Cape Verde,
the Central African Republic, Chad, Chile, the People's Republic of China, Colombia, Comoros,
the Congo, Costa Rica, Croatia, Cyprus, the Czech Republic, Denmark, Djibouti, Dominica,
the Dominican Republic, East Timor, Ecuador, Egypt, El Salvador, Equatorial Guinea, Eritrea, Estonia,
Ethiopia, Fiji, Finland, France, French Guiana, Gabon, Gambia, Georgia, Germany, Ghana,
Gibraltar, Greece, Grenada, Guadeloupe, Guatemala, Guinea, Guinea-Bissau, Guyana, Haiti,
Honduras, Hong Kong, Hungary, Iceland, India, Ireland, Israel, Italy, the Ivory Coast, Jamaica,
Jordan, Kazakhstan, Kenya, Kiribati, Kyrgyzstan, Laos, Latvia, Lebanon, Lesotho, Liberia,
Liechtenstein, Lithuania, Luxembourg, Macedonia, Madagascar, Malawi, Malaysia, the Maldives,
Mali, Malta, the Marshall Islands, Martinique, Mauritania, Mauritius, Mexico, Micronesia, Monaco,
Mongolia, Montenegro, Morocco, Mozambique, Namibia, Nauru, Nepal, the Nether Antilles,
the Netherlands, New Zealand, Nicaragua, Niger, Nigeria, Norway, Oman, Pakistan, Palau,
Panama, Papua New Guinea, Paraguay, Peru, the Philippines, Poland, Portugal,
the Republic of Moldova, Romania, Russia, Rwanda, Samoa, San Marino, Sao Tome and Principe,
Saudi Arabia, Senegal, Serbia, the Seychelles, Sierra Leone, Singapore, Slovakia, Slovenia,
the Solomon Islands, Somalia, South Africa, South Korea, Spain, Sri Lanka, St. Kitts and Nevis,
St. Lucia, St. Vincent and the Grenadines, Suriname, Swaziland, Sweden, Switzerland, Taiwan,
Tajikistan, Tanzania, Togo, Tonga, Trinidad and Tobago, Tunisia, Turkey, Turkmenistan, Tuvalu,
Uganda, Ukraine, the United Arab Emirates, the United Kingdom, Uruguay, Uzbekistan, Vanuatu,
Venezuela, Vietnam, Yemen, Zaire, Zambia, and Zimbabwe

593836–001

600370-001

CAUTION: The WWAN module and the WLAN module are not interchangeable.

To prevent an unresponsive system, replace the wireless module only with a wireless module authorized
for use in the computer by the governmental agency that regulates wireless devices in your country or
region. If you replace the module and then receive a warning message, remove the module to restore
computer functionality, and then contact technical support through Help and Support.

48 Chapter 4 Removal and replacement procedures

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the device by first unplugging the power cord from the AC outlet and

then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Remove the WLAN module:

1.

Disconnect the WLAN antenna cables

NOTE: The number of WLAN cables varies, depending on model. Note the labeling and

position of the cables. Disconnect the antenna cables by pulling the cables off the terminals.

Battery on page 38).

Service cover on page 40).

2. Using a small Phillips screwdriver, remove the 2 WLAN module screws. This releases the module

to tilt up at a slight angle

Component replacement procedures

49

3.

Lift up and remove the WLAN module at an angle.

Reverse this procedure to install the WLAN module.

NOTE: When replacing, press the antenna cables firmly down onto the terminals until securely

connected. Route the cables carefully to prevent potential damage when the service cover is replaced,
as shown in the illustration below.

50 Chapter 4 Removal and replacement procedures

Memory module

Description Spare part number

2048-MB memory module (667-MHz, DDR2) 616750-001

1024-MB memory module (667-MHz, DDR2) 616749-001

Before removing the memory module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 38).

Service cover on page 40).

Remove the memory module:

1. Using a small Phillips screwdriver, loosen the 2 memory module shield screws.

Component replacement procedures

51

2.

Lift up and remove the memory shield.

3. Using your fingers, spread the 2 retention clips outward until the memory module tilts up at a 45-

degree angle.

4. Remove the memory expansion module from the computer.

Reverse this procedure to install the memory module.

52 Chapter 4 Removal and replacement procedures

RTC battery

Description Spare part number

RTC battery 608771-001

Before removing the real-time clock (RTC) battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 38).

Service cover on page 40).

Remove the RTC battery:

▲

Remove the RTC battery from the socket on the system board.

Reverse this procedure to install the RTC battery. When installing the RTC battery, make sure the “+”
sign faces up.

Component replacement procedures

53

Keyboard

NOTE: The keyboard spare part kit includes a keyboard cable.

For use in: Spare part

number

With textured finish:

Belgium 608759-A41 The Netherlands 608759-B31

Brazil 608759-201 Portugal 608759-131

The Czech Republic 608759-221 Russia 608759-251

Denmark, Finland, and Norway 608759-DH1 Saudi Arabia 608759-171

France 608759-051 Slovenia 608759-BA1

French Canada 608759-121 South Korea 608759-AD1

Germany 608759-041 Spain 608759-071

Greece 608759-DJ1 Switzerland 608759-BG1

Hungary 608759-211 Taiwan 608759-AB1

Israel 608759-BB1 Thailand 608759-281

Italy 608759-061 Turkey 608759-141

Japan 608759-291 The United Kingdom 608759-031

Latin America 608759-161 The United States 608759-001

For use in: Spare part number

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4.

Remove the battery (see

5. Remove the service cover (see

Battery on page 38).

Service cover on page 40).

54 Chapter 4 Removal and replacement procedures

Remove the keyboard:

1. Remove the three Phillips PM2.0×6.0 screws that secure the keyboard to the computer.

2. Turn the computer right-side up, with the front toward you.

3. Open the computer as far as it will open.

4. Lift the rear edge of the keyboard (1) until it rests at an angle.

5. Slide the keyboard (2) back until the keyboard cable and connector are accessible.

Component replacement procedures

55

6.

Release the zero insertion force (ZIF) connector (3) to which the keyboard cable is attached, and
then disconnect the keyboard cable (4) from the system board.

7. Remove the keyboard.

Reverse this procedure to install the keyboard.

56 Chapter 4 Removal and replacement procedures

Top cover

Description Spare part number

In black (for HP and CPQ) 607766-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3.

computer on, and then shut it down through the operating system.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

6.

Remove the keyboard (see

Battery on page 38).

Service cover on page 40).

Keyboard on page 54).

Remove the top cover.

1. Turn the computer upside down, with the front toward you.

2. Remove the six Phillips PM2.0×6.0 screws (1) and the Phillips PM2.5×4.0 screw (2) that secure

the top cover to the base enclosure.

3. Turn the computer right-side up, with the front toward you.

4. Open the computer as far as it will open.

5.

Disconnect the speaker cable (1) from the system board.

Component replacement procedures

57

6.

Release the ZIF connector (2) to which the TouchPad cable is connected, and then disconnect the
TouchPad cable (3) from the system board.

58 Chapter 4 Removal and replacement procedures

7.

Remove the five Phillips PM2.0×6.0 screws that secure the top cover to the base enclosure.

8. Release the top cover (1) by lifting the rear edge until it disengages from the base enclosure.

9. Remove the top cover (2) by lifting it straight up.

Reverse this procedure to install the top cover.

Component replacement procedures

59

Speakers

Description Spare part number

Speakers (include cables) 608770–001

Before removing the speakers, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3.

computer on, and then shut it down through the operating system.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC Adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the following components:

a.

Service cover (see

b. Keyboard (see

c. Top cover (see

Service cover on page 40).

Keyboard on page 54).

Top cover on page 57).

Remove the speakers:

1. Turn the top cover upside down, with the front toward you.

2. Release the TouchPad cable (1) from the top cover. (The TouchPad cable is attached to the top

cover with double-sided adhesive).

3. Release the speaker cable from the clips (2) built into the TouchPad bracket.

4. Remove the two Phillips PM2.0×4.0 screws (3) that secure the speakers to the top cover.

60 Chapter 4 Removal and replacement procedures

5.

Remove the speakers (4).

Reverse this procedure to install the speakers.

Component replacement procedures

61

TouchPad

Description Spare part number

For use only with a black top cover 607766-001

Before removing the TouchPad, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

2. Disconnect all external devices connected to the computer.

3.

computer on, and then shut it down through the operating system.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 38).

5. Remove the following components:

a.

Service cover (see

b. Keyboard (see

c. Top cover (see

d. Speakers (see

Service cover on page 40).

Keyboard on page 54).

Top cover on page 57).

Speakers on page 60).

Remove the TouchPad:

1. Turn the top cover upside down, with the front toward you.

2.

Release the TouchPad cable (1) from the top cover. (The TouchPad cable is attached to the top
cover with double-sided adhesive).

3. Remove the two Phillips PM2.0×4.0 screws (2) that secure the TouchPad bracket to the top cover.

4. Remove the TouchPad bracket (3).

5. Release the TouchPad (4) by lifting the front edge until it rests at an angle.

62 Chapter 4 Removal and replacement procedures

6.

Remove the TouchPad (5) by sliding it forward.

Reverse this procedure to install the TouchPad.

Component replacement procedures

63

Display assembly

Description Spare part number

10.1-in display assembly (includes display panel cable, 2 WLAN transceivers and cables, 2 WWAN transceivers and cables,

and webcam/microphone module and cable):

●

10.1-in, WSVGA, AntiGlare, standard display assembly in black 607744-001

●

10.1-in, WSVGA, AntiGlare, standard display assembly in white 607745-001

●

10.1-in, WSVGA, Anti-Glare, standard display assembly in black 607746-001

●

10.1-in, WSVGA, standard display assembly in black 619469-001

●

10.1-in, WSVGA, standard display assembly in black 619470-001

●

10.1-in, WSVGA, Anti-Glare, standard display assembly in black 618875-001

●

10.1-in, WSVGA, AntiGlare display panel non-PMMA in red 622656-001

●

10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in blue 622657-001

●

10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in red 622658-001

●

10.1-in, WSVGA, AntiGlare display panel non-PMMA with WWAN, in blue 622559–001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4.

Remove the battery (see

5. Remove the service cover (see

6. Disconnect the WWAN antenna cables from the WWAN module (see

Battery on page 38).

Service cover on page 40).

WWAN module

on page 43).

7. Disconnect the WLAN antenna cables from the WLAN module (see

8.

Remove the keyboard (see

9. Remove the top cover (see

Keyboard on page 54).

Top cover on page 57).

WLAN module on page 46).

Remove the display assembly:

1. Close the computer.

2. Turn the computer upside down, with the front toward you.

64 Chapter 4 Removal and replacement procedures

3.

Release the WLAN antenna cables (1) from the clips built into the base enclosure (2).

4. Turn the computer right-side up, with the front toward you.

5. Open the computer as far as it will open.

6.

Disconnect the display panel cable (1) from the system board.

Component replacement procedures

65

7.

Release the wireless antenna cables (2) from the clip built into the base enclosure.

CAUTION: Support the display assembly when removing the following screws. Failure to

support the display assembly can result in damage to the display assembly and other device
components.

8. Remove the two Phillips PM2.0×4.0 screws (1) that secure the display assembly to the base

enclosure.

66 Chapter 4 Removal and replacement procedures

9.

Remove the display assembly (2).

Reverse this procedure to reassemble and install the display assembly.

Component replacement procedures

67

System board

NOTE: The system board spare part kit includes replacement thermal material.

Description Spare part number

Intel Atom™ N450 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB 607740-001

Intel Atom™ N470 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5W TDP 607741-001

Intel Atom™ N455 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB 618873-001

Intel Atom™ N475 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5 TDP 618874-001

Intel Atom™ N450 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB without WWAN
module

Intel Atom™ N470 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5W TDP
without WWAN module

Intel Atom™ N455 1.66-GHz processor with 512-KB level 2 cache, 667-MHz FSB without WWAN
module

Intel Atom™ N475 1.83-GHz processor with 512-KB level 2 cache, 667-MHz FSB, 6.5 TDP without
WWAN module

621300-001

621301-001

621302-001

621303-001

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

Battery on page 38).

Service cover on page 40).

6. Disconnect the hard drive cable from the system board (see

7.

Disconnect the WWAN antenna cables from the WWAN module (see

on page 43).

8. Disconnect the WLAN antenna cables from the WLAN module (see

9. Remove the keyboard (see

10. Remove the top cover (see

Keyboard on page 54).

Top cover on page 57).

When replacing the system board, be sure that the following components are removed from the
defective system board and installed on the replacement system board:

●

SIM (see

●

WWAN module (see

SIM on page 39)

WWAN module on page 43)

68 Chapter 4 Removal and replacement procedures

Hard drive on page 41).

WWAN module

WLAN module on page 46).

●

WLAN module (see

WLAN module on page 46)

●

Memory module (see

●

RTC battery (see

●

Fan/heat sink assembly (see

Remove the system board:

1. Disconnect the display panel cable from the system board.

2. Disconnect the power connector cable from the system board.

Memory module on page 51)

RTC battery on page 53)

Fan/heat sink assembly on page 71)

3. Remove the Phillips PM2.0×4.0 screw (1) that secures the system board to the base enclosure.

4. Lift the right side of the system board (2) until it rests at an angle.

Component replacement procedures

69

5.

Remove the system board (3) by sliding it up and away from the base enclosure.

Reverse the procedure to install the system board.

NOTE: When reinstalling the system board, the base enclosure actuator needs to be aligned properly

with the power switch so that the parts are not damaged in the installation process.

70 Chapter 4 Removal and replacement procedures

Fan/heat sink assembly

Description Spare part number

Fan/heat sink assembly (includes replacement thermal material) 608772-001

NOTE: To properly ventilate the computer, allow at least a 7.6-cm (3-inch) clearance on the left side

of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a
temperature sensor and is designed to turn on automatically when high temperature conditions exist.
These conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.

Before removing the fan/heat sink assembly, follow these steps:

1.

Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

6. Disconnect the hard drive cable from the system board (see

7. Disconnect the WWAN antenna cables from the WWAN module (see

Battery on page 38).

Service cover on page 40).

Hard drive on page 41).

WWAN module

on page 43).

8. Disconnect the WLAN antenna cables from the WLAN module (see

WLAN module on page 46).

9. Remove the following components:

a. Keyboard (see

b. Top cover (see

c. System board (see

Keyboard on page 54).

Top cover on page 57).

System board on page 68).

Remove the fan/heat sink assembly:

1. Turn the system board upside down, with the front toward you.

2. Disconnect the fan cable (1) from the system board.

3. Following the 1, 2, 3 sequence stamped into the fan/heat sink assembly, loosen the three Phillips

PM2.0×4.0 captive screws (2) that secure the fan/heat sink assembly to the system board.

Component replacement procedures

71

4.

Remove the fan/heat sink assembly (3).

NOTE: Due to the adhesive quality of the thermal material located between the fan/heat sink

assembly and system board components, it may be necessary to move the fan/heat sink assembly
from side to side to detach it from the system board.

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the fan/heat sink

assembly and the system board each time the fan/heat sink assembly is removed: Thermal paste is
used on the processor (1) and the fan/heat sink assembly section (2) that services it.

Reverse this procedure to install the fan/heat sink assembly.

72 Chapter 4 Removal and replacement procedures

Power connector cable

Description Spare part number

Power connector cable 607755-001

Before removing the power connector cable, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the

computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3.

Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.

4. Remove the battery (see

5. Remove the service cover (see

6.

Disconnect the hard drive cable from the system board (see

7. Disconnect the WWAN antenna cables from the WWAN module (see

Battery on page 38).

Service cover on page 40).

Hard drive on page 41).

WWAN module

on page 43).

8.

Disconnect the WLAN antenna cables from the WLAN module (see

WLAN module on page 46).

9. Remove the following components:

a.

Keyboard (see

b. Top cover (see

c. Display assembly (see

d. System board (see

Keyboard on page 54).

Top cover on page 57).

Display assembly on page 64).

System board on page 68).

Remove the power connector cable:

1. Remove the Phillips PM2.0×4.0 screw that secures the power connector and bracket to the base

enclosure.

2. Remove the power connector bracket .

NOTE: The power connector bracket is included in the base enclosure spare part kit, spare part

number 607765-001.

Component replacement procedures

73

3.

Remove the power connector cable .

Reverse this procedure to install the power connector cable.

74 Chapter 4 Removal and replacement procedures

5 Setup Utility

Starting Setup Utility

Setup Utility is a ROM-based information and customization utility that can be used even when your
Windows operating system is not working.

The utility reports information about the computer and provides settings for startup, security, and other
preferences.

To start Setup Utility:

▲

Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the “F10
= BIOS Setup Options” message is displayed in the lower-left corner of the screen.

Using Setup Utility

Changing the language of Setup Utility

The following procedure explains how to change the language of Setup Utility. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the “F10

= BIOS Setup Options” message is displayed in the lower-left corner of the screen.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter. Your change goes into effect immediately.

Your change goes into effect immediately.

Starting Setup Utility

75

Navigating and selecting in Setup Utility

Because Setup Utility is not Windows based, it does not support the TouchPad. Navigation and
selection are by keystroke.

●

To choose a menu or a menu item, use the arrow keys.

●

To choose an item in a list or to toggle a field, for example an Enable/Disable field, use either the
arrow keys or f5 or f6.

●

To select an item, press enter.

●

To close a text box or return to the menu display, press esc.

●

To display additional navigation and selection information while Setup Utility is open, press f1.

Displaying system information

The following procedure explains how to display system information in Setup Utility. If Setup Utility is
not open, begin at step 1. If Setup Utility is open, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the “F10

= BIOS Setup Options” message is displayed in the lower-left corner of the screen.

2. Select the Main menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Restoring default settings in Setup Utility

The following procedure explains how to restore the Setup Utility default settings. If Setup Utility is not
already running, begin at step 1. If Setup Utility is already running, begin at step 2.

1. Open Setup Utility by turning on or restarting the computer, and then pressing f10 while the “F10

= BIOS Setup Options” message is displayed in the lower-left corner of the screen.

2.

Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.

3.

When the Setup Confirmation is displayed, press enter.

4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

The Setup Utility default settings go into effect when the computer restarts.

NOTE: Your password, security, and language settings are not changed when you restore the factory

default settings.

76 Chapter 5 Setup Utility

Exiting Setup Utility

You can exit Setup Utility with or without saving changes.

●

To exit Setup Utility and save your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Saving Changes, and then press enter.

●

To exit Setup Utility without saving your changes from the current session:

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the
arrow keys to select Exit > Exit Discarding Changes, and then press enter. After either
choice, the computer restarts in Windows.

Setup Utility Menus

Main Menu

The menu tables in this section provide an overview of the Setup Utility options

NOTE: Some of the Setup Utility menu items listed in this chapter may not be supported by your

computer.

Select To do this

System information

Security Menu

Select To do this

Administrator password Enter, change, or delete an administrator password.

Power-On password Enter, change, or delete a power-on password.

●

View and change the system time and date.

●

View identification information about the computer.

●

View specification information about the processor,
memory size, and system BIOS.

Exiting Setup Utility

77

System Configuration Menu

Select To do this

Language Support Change the Setup Utility language.

Processor C4 State Enable/disable the processor C4 standby state.

Boot Options Set the following boot options:

●

f10 and f12 Delay (sec.)―Set the delay for the f10 and
f12 functions of Setup Utility in intervals of 5 seconds

each (0, 5, 10, 15, 20).

●

HP QuickWeb―Enable/disable the QuickWeb Boot
menu in Setup Utility.

●

Internal Network Adapter boot―Enable/disable boot
from Internal Network Adapter.

●

Boot Device Priority―Set the boot device priority for:

◦

Internal hard drive (select models only)

◦

USB Floppy

◦

USB CD/DVD ROM Drive

◦

USB flash drive

Diagnostics Menu

Select To do this

Hard Disk Self Test (select models only) Run a comprehensive self-test on the hard drive.

Memory Test Run a diagnostic test on the system memory.

◦

USB Hard drive

◦

USB Card Reader

◦

Network adapter

NOTE: Only the devices attached to the system

will appear in the boot order menu.

78 Chapter 5 Setup Utility

6 Backup and recovery

Windows 7

To protect your information, back up your files and folders. In case of system failure, you can use the
backup files to restore your computer.

CAUTION: In the event of a hard drive failure, you cannot use your computer to access the Disaster

Recovery utility. Therefore, HP recommends that you download the Disaster Recovery utility SoftPaq,
and then extract it to a USB flash drive as soon as possible after software setup. For details, refer to
“Downloading and extracting the Disaster Recovery utility” later in this section.

Depending on your computer model, you may have one of the following backup and recovery
solutions:

●

Roxio BackOnTrack

●

HP Recovery Manager

NOTE: For detailed information, perform a search for these topics in Help and Support.

Backing up and recovering using Roxio BackOnTrack

Successful recovery after a system failure depends on whether you have completely backed up your
files. If Roxio BackOnTrack is preinstalled on your computer, it allows you to create a backup of your
computer image. You should create the initial backup immediately after software setup. As you add
new software and data files, you should continue to back up your system on a regular basis to maintain
a reasonably current backup.

Note the following guidelines when backing up your information:

●

Store personal files in the Documents library and back up this folder regularly.

●

Back up templates stored in their associated programs.

●

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document, follow these steps:

1. Display the screen.

2. Copy the screen: To copy the active window, press alt+prt sc. To copy the entire screen, press prt

sc.

Windows 7

79

3.

Open a word-processing document, click Edit, and then click Paste.

4.

Save the document.

Creating a copy of the hard drive

The back up drive function of BackOnTrack creates a Disaster Recovery Set that is an exact image of
your hard drive data. You can back up the image to an external hard drive (purchased separately).

To create a Disaster Recovery Set using BackOnTrack, follow these steps:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

1. Click Start, click All Programs, and then click Roxio.

2. Click BackOnTrack, click BackOnTrack Home, and then click Disaster Recovery.

3. Click Backup drive.

4. Select a drive to back up.

5. Add a comment to describe the backup.

NOTE: Comments are optional, but adding comments can help you remember the purpose of

the backup. The date and list of drives being backed up are automatically included in the
description.

6. Select a destination for the Disaster Recovery Set.

NOTE: The destination cannot be a network drive.

7. Click the action button at the bottom-right of the computer screen.

8. Follow the on-screen instructions.

Performing a recovery

In case of system failure or instability, the computer provides the following ways to recover your files:

●

BackOnTrack Disaster Recovery utility: You can use Disaster Recovery to recover your hard drive
image (including your files, programs, and operating system) after a hard drive failure.

●

BackOnTrack Instant Restore utility: You can use Instant Restore to quickly restore your computer to
a working state if a software-related problem occurs. The Instant Restore utility automatically
creates working states periodically. You can also define a working state by saving the current
computer state manually.

For more information about computer system states, refer to the BackOnTrack software Help.

Using the Disaster Recovery utility

NOTE: To perform a recovery with Disaster Recovery, you need a USB flash drive (purchased

separately). For optimum performance, the capacity of the drive should be no larger than 2 GB.

80 Chapter 6 Backup and recovery

Disaster Recovery recovers data from a Disaster Recovery Set that you previously created with Roxio
BackOnTrack. Disaster Recovery is available from the HP Web site in a compressed file called a
SoftPaq.

NOTE: Running the SoftPaq makes the USB drive bootable.

Before performing a disaster recovery, you must download the Disaster Recovery utility and extract it to
a USB flash drive.

Downloading and extracting the Disaster Recovery utility

To download and extract Disaster Recovery, follow these steps:

1. Connect a bootable USB flash drive or external drive to a USB port on your computer.

2. Open your Web browser, go to

3. Enter the SoftPaq number SP42226 in the Search box, press enter, and then follow the on-screen

instructions.

4.

Click Download only to save the file to your computer.

5.

When prompted, click Save, and then select the external drive from the list of storage locations.

6.

After the file is downloaded, navigate to the USB flash drive or external drive, and then double­click the SoftPaq file to format the USB flash drive and extract the Disaster Recovery files.

7. If prompted to do so, restart your computer after the installation is complete.

Restoring your hard drive image

To restore your hard drive image using Disaster Recovery, follow these steps:

1. Connect the external hard drive containing the Disaster Recovery Set to your computer.

2.

Connect the bootable USB flash drive containing the extracted Disaster Recovery utility to a USB
port on your computer.

3. Change the boot device order by turning on or restarting the computer, and then pressing f9.

4. Use the arrow keys to select the USB flash drive, and then press enter.

http://www.hp.com/support, and select your country or region.

5. At the Roxio BackOnTrack Disaster Recovery screen, select Disaster Recovery, and then click

Next.

6. Browse to the external hard drive containing the Disaster Recovery Set, and then click Next.

7. Click Next to proceed with the recovery.

NOTE: This process may take several minutes.

8. After a message on the screen reports a successful recovery, click Finish.

Windows 7

81

Using the Instant Restore utility

You can restore your computer from Windows when the operating system is functioning. If the
operating system is not functioning, you can also access the utility by restarting your computer.

NOTE: For more information about the Instant Restore utility, refer to the BackOnTrack software Help.

Using the Instant Restore utility when the operating system is functioning

To recover information when the operating system is functioning properly, follow these steps:

1.

Save and close all open documents and close any open programs.

2. Click Start, click All Programs, and then click Roxio.

3. Click BackOnTrack, click BackOnTrack Home, and then click Instant Restore.

4. Click Restore State, and then select a restore state.

5. Click the action button in the bottom-right corner of the computer screen.

6. Click Yes to confirm your selected restore state.

When the restore process is complete, the computer restarts and a notification message is displayed.

Using the Instant Restore utility when the operating system is not functioning

To recover information when the operating system is not functioning, follow these steps:

1.

Restart the computer.

NOTE: If the operating system has stopped responding and the computer screen is blue, restart

the computer by turning the power switch off and then on.

2. When the computer logo is displayed on the screen, press f6 repeatedly until the Windows status

bar is displayed.

3.

When the Roxio BackOnTrack screen is displayed, follow the on-screen instructions.

Using Windows Backup and Restore

To create a backup using Windows Backup and Restore, follow these steps:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process may take over an hour, depending on file size and the speed of the

computer.

1. Click Start, click All Programs, click Maintenance, and then click Backup and Restore.

2. Follow the on-screen instructions to set up and create a backup.

NOTE: Windows includes the User Account Control feature to improve the security of your

computer. You may be prompted for your permission or password for tasks such as installing
software, running utilities, or changing Windows settings. Refer to Help and Support for more
information.

82 Chapter 6 Backup and recovery

Using system restore points

When you back up your system, you are creating a system restore point. A system restore point allows
you to save and name a snapshot of your hard drive at a specific point in time. You can then revert
back to that point if you want to reverse subsequent changes made to your system.

NOTE: Recovering to an earlier restore point does not affect data files saved or e-mails created since

the last restore point.

You also can create additional restore points to provide increased protection for your system files and
settings.

When to create restore points

●

Before you add or extensively modify software or hardware.

●

Periodically, whenever the system is performing optimally.

NOTE: If you revert to a restore point and then change your mind, you can reverse the restoration.

Creating a system restore point

1. Click Start, click Control Panel, click System and Security, and then click System.

2. In the left pane, click System protection.

3. Click the System Protection tab.

4. Under Protection Settings, select the disk for which you want to create a restore point.

5. Click Create.

6. Follow the on-screen instructions.

Restoring to a previous date and time

To revert to a restore point (created at a previous date and time) when the computer was functioning
optimally, follow these steps:

1. Click Start, click Control Panel, click System and Security, and then click System.

2. In the left pane, click System protection.

3. Click the System Protection tab.

4. Click System Restore.

5. Follow the on-screen instructions.

Windows 7

83

Backing up and recovering using HP Recovery Manager

If your computer includes HP Recovery Manager, tools provided by the operating system and by HP
Recovery Manager software are designed to help you with the following tasks for safeguarding your
information and restoring it in case of a system failure:

●

Backing up your information

●

Creating a set of recovery discs

●

Creating system restore points

●

Recovering a program or driver

●

Performing a full system recovery

Backing up your information

As you add new software and data files, you should back up your system on a regular basis to
maintain a reasonably current backup. Back up your system at the following times:

●

At regularly scheduled times

NOTE: Set reminders to back up your information periodically.

●

Before the computer is repaired or restored

●

Before you add or modify hardware or software

Note the following when backing up:

●

Create system restore points using the Windows System Restore feature, and periodically copy
them to a disc.

●

Store personal files in the Documents library, and periodically back up this folder.

●

Back up templates stored in their associated programs.

●

Save the customized settings in a window, toolbar, or menu bar by taking a screen shot of the
settings. The screen shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste the image into a word-processing document:

1.

Display the screen.

2. Copy the screen:

To copy only the active window, press alt+prt sc.

To copy the entire screen, press prt sc.

84 Chapter 6 Backup and recovery

3.

Open a word-processing document, click Edit, and then click Paste.

4.

Save the document.

●

You can back up your information to an optional external hard drive, a network drive, or discs.

●

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,
CD-RW, DVD+R, DVD-R, or DVD±RW. The discs you use depend on the type of optical drive you
are using.

NOTE: The external optical drive must be connected to the USB port on the computer, not to a

USB port on another external device, such as a hub or docking station.

NOTE: DVDs store more information than CDs, so using them for backup reduces the number of

recovery discs required.

●

When backing up to discs, number each disc before inserting it into an optical drive.

Creating a set of recovery discs

HP recommends that you create recovery discs to be sure that you can restore your system to its original
factory state if you experience serious system failure or instability. Create these discs after setting up the
computer for the first time.

NOTE: This task will require an optional external optical drive. The external optical drive must be

connected to the USB port on the computer, not to a USB port on another external device, such as a
hub or docking station.

Handle these discs carefully and keep them in a safe place. The software allows the creation of only
one set of recovery discs.

Note the following guidelines before creating recovery discs:

●

You will need high-quality DVD-R, DVD+R, BD-R (writable Blu-ray), or CD-R discs. All these discs
are purchased separately. DVDs have a larger storage capacity than CDs. If you use CDs, up to
20 discs may be required, whereas only a few DVDs are required.

NOTE: Double-layer discs and read-write discs—such as CD-RW, DVD±RW, and BD-RE

(rewritable Blu-ray) discs—are not compatible with the Recovery Manager software.

●

■ The computer must be connected to AC power during this process.

●

■ Only one set of recovery discs can be created per computer.

●

■ Number each disc before inserting it into an optical drive.

●

If necessary, you can exit the program before you have finished creating the recovery discs. The
next time you open Recovery Manager, you will be prompted to continue the disc creation
process.

To create a set of recovery discs:

1. Click Start, click All Programs, click Recovery Manager, and then click Recovery Disc

Creation.

2. Follow the on-screen instructions.

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85

Performing a recovery

NOTE: You can recover only files that you have previously backed up. HP recommends that you use

Recovery Manager to create a set of recovery discs (entire drive backup) as soon as you set up your
computer.

Recovery Manager software allows you to repair or restore the system if you experience system failure
or instability. Recovery Manager works from recovery discs that you create or from a dedicated
recovery partition (select models only) on the hard drive. However, computers that include a solid-state
drive (SSD) may not have a recovery partition. If that is the case, recovery discs have been included
with your computer. Use these discs to recover your operating system and software.

NOTE: Windows has its own built-in repair features, such as System Restore. If you have not already

tried these features, try them before using Recovery Manager. For more information on these built-in
repair features, click Start, and then click Help and Support.

NOTE: Recovery Manager recovers only the software that was preinstalled at the factory. Software

not provided with this computer must be downloaded from the manufacturer’s Web site or reinstalled
from the disc provided by the manufacturer.

Recovering using the recovery discs

To restore the system files from the recovery discs:

1. Back up all personal files.

2. Insert the first recovery disc into an optional optical drive, and restart the computer.

NOTE: The external optical drive must be connected to the USB port on the computer, not to a

USB port on another external device, such as a hub or docking station.

3. Follow the on-screen instructions.

Recovering using the partition on the hard drive (select models only)

On some models, you can perform a recovery from the partition on the hard drive, which is accessed
by pressing either the Start button or f11. This restores the computer to its factory condition.

NOTE: This method of recovery is also an HP Recovery Manager solution.

NOTE: Computers with an SSD may not have a recovery partition. If the computer does not have a

recovery partition, you will not be able to recover using this procedure. Recovery discs have been
included for computers that do not have a partition. Use these discs to recover your operating system
and software.

To restore the system from the partition, follow these steps:

1. Access Recovery Manager in either of the following ways:

●

Click Start, click All Programs, click Recovery Manager, and then click Recovery
Manager.

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– or –

a. Turn on or restart the computer.

b.

Press f11 while the “Press <F11> for recovery” message is displayed on the screen.

NOTE: It may take several minutes for Recovery Manager to load.

2. In the Recovery Manager window, click System Recovery.

3. Follow the on-screen instructions.

Windows XP

To protect your information, back up your files and folders. In case of system failure, you can use the
backup files to restore your computer.

CAUTION: In the event of a hard drive failure, you cannot use your computer to access the Disaster

Recovery utility. Therefore, HP recommends that you download the Disaster Recovery utility SoftPaq,
and then extract it to a USB flash drive as soon as possible after software setup. For details, refer to
“Downloading and extracting the Disaster Recovery utility” later in this section.

NOTE: For detailed information, perform a search for these topics in Help and Support.

Backing up your information

Successful recovery after a system failure depends on whether you have completely backed up your
files. If Roxio BackOnTrack is preinstalled on your computer, it allows you to create a backup of your
computer image. You should create the initial backup immediately after software setup. As you add
new software and data files, you should continue to back up your system on a regular basis to maintain
a reasonably current backup.

Note the following guidelines when backing up your information:

●

Store personal files in the My Documents folder and back up this folder regularly.

●

Back up templates stored in their associated programs.

●

Save customized settings in a window, toolbar, or menu bar by taking a screen shot of your
settings. The screen shot can be a time-saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document, follow these steps:

1. Display the screen.

2. Copy the screen:

To copy the active window, press alt+prt sc.

To copy the entire screen, press prt sc.

3. Open a word-processing document, click Edit, and then click Paste.

4. Save the document.

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Creating a copy of the hard drive

The back up drive function of BackOnTrack creates a Disaster Recovery Set that is an exact image of
your hard drive data. You can back up the image to an external hard drive (purchased separately).

To create a Disaster Recovery Set using BackOnTrack, follow these steps:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

1. Click Start, click All Programs, and then click Roxio.

2.

Click BackOnTrack, click BackOnTrack Home, and then click Disaster Recovery.

3.

Click Backup drive.

4.

Select a drive to back up.

5. Add a comment to describe the backup.

NOTE: Comments are optional, but adding comments can help you remember the purpose of

the backup. The date and list of drives being backed up are automatically included in the
description.

6.

Select a destination for the Disaster Recovery Set.

NOTE: The destination cannot be a network drive.

7. Click the action button at the bottom-right of the computer screen.

8. Follow the on-screen instructions.

Performing a recovery

In case of system failure or instability, the computer provides the following ways to recover your files:

●

BackOnTrack Disaster Recovery utility: You can use Disaster Recovery to recover your hard drive
image (including your files, programs, and operating system) after a hard drive failure.

●

BackOnTrack Instant Restore utility: You can use Instant Restore to quickly restore your computer to
a working state if a software-related problem occurs. The Instant Restore utility automatically
creates working states periodically. You can also define a working state by saving the current
computer state manually.

For more information about computer system states, refer to the BackOnTrack software Help.

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Using the Disaster Recovery Utility

NOTE: To perform a recovery with Disaster Recovery, you need a USB flash drive (purchased

separately). For optimum performance, the capacity of the drive should be no larger than 2 GB.

Disaster Recovery recovers data from a Disaster Recovery Set that you previously created with Roxio
BackOnTrack. Disaster Recovery is available from the HP Web site in a compressed file called a
SoftPaq.

NOTE: Running the SoftPaq makes the USB drive bootable.

Before performing a disaster recovery, you must download the Disaster Recovery utility and extract it to
a USB flash drive.

Downloading and extracting the Disaster Recovery utility

To download and extract Disaster Recovery, follow these steps:

1. Connect a bootable USB flash drive or external drive to a USB port on your computer.

2. Open your Web browser, go to

3. Enter the SoftPaq number SP42226 in the Search box, press enter, and then follow the on-screen

instructions.

4. Click Download only to save the file to your computer.

5. When prompted, click Save, and then select the external drive from the list of storage locations.

6. After the file is downloaded, navigate to the USB flash drive or external drive, and then double-

click the SoftPaq file to format the USB flash drive and extract the Disaster Recovery files.

7. If prompted to do so, restart your computer after the installation is complete.

Restoring your hard drive image

To restore your hard drive image using Disaster Recovery, follow these steps:

1. Connect the external hard drive containing the Disaster Recovery Set to your computer.

2. Connect the bootable USB flash drive containing the extracted Disaster Recovery utility to a USB

port on your computer.

3. Change the boot device order by turning on or restarting the computer, and then pressing f9.

4. Use the arrow keys to select the USB flash drive, and then press enter.

http://www.hp.com/support, and select your country or region.

5. At the Roxio BackOnTrack Disaster Recovery screen, select Disaster Recovery, and then click

Next.

6.

Browse to the external hard drive containing the Disaster Recovery Set, and then click Next.

7. Click Next to proceed with the recovery.

This process may take several minutes.

8.

After a message on the screen reports a successful recovery, click Finish.

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Using the Instant Restore utility

You can restore your computer from Windows when the operating system is functioning. If the
operating system is not functioning, you can also access the utility by restarting your computer.

NOTE: For more information about the Instant Restore utility, refer to the BackOnTrack software Help.

Using the Instant Restore utility when the operating system is functioning

To recover information when the operating system is functioning properly, follow these steps:

1. Save and close all open documents and close any open programs.

2.

Click Start, click All Programs, and then click Roxio.

3.

Click BackOnTrack, click BackOnTrack Home, and then click Instant Restore.

4.

Click Restore State, and then select a restore state.

5. Click the action button in the bottom-right corner of the computer screen.

6. Click Yes to confirm your selected restore state.

When the restore process is complete, the computer restarts and a notification message is displayed.

Using the Instant Restore utility when the operating system is not functioning

To recover information when the operating system is not functioning, follow these steps:

1. Restart the computer.

NOTE: If the operating system has stopped responding and the computer screen is blue, restart

the computer by turning the power switch off and then on.

2. When the computer logo is displayed on the screen, press f6 repeatedly until the Windows status

bar is displayed.

3. When the Roxio BackOnTrack screen is displayed, follow the on-screen instructions.

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