HP Mini 100e Education Edition Maintenance and Service Guide

HP Mini 100e Education Edition

Maintenance and Service Guide

Intel and Atom are trademarks of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

First Edition: July 2010

Document Part Number: 616944-001

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not

place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Product description ........................................................................................................................................ 1

2 External component identification ................................................................................................................ 3

Top ....................................................................................................................................................... 3

Top cover ............................................................................................................................. 3

TouchPad ............................................................................................................................ 4

Lights ................................................................................................................................... 5

Keys ..................................................................................................................................... 6

Power button ........................................................................................................................ 7

Front ..................................................................................................................................................... 8

Right side ............................................................................................................................................. 9

Left side .............................................................................................................................................. 10

Display ................................................................................................................................................ 11

Bottom ................................................................................................................................................ 12

Wireless antenna ................................................................................................................................ 13

3 Illustrated parts catalog ............................................................................................................................... 14

Serial number label location ............................................................................................................... 14

Computer major components ............................................................................................................. 15

Display assembly components ........................................................................................................... 18

Mass storage devices ......................................................................................................................... 20

Miscellaneous parts ............................................................................................................................ 21

Sequential part number listing ............................................................................................................ 22

4 Removal and replacement procedures ....................................................................................................... 24

Preliminary replacement requirements ............................................................................................... 24

Tools required .................................................................................................................... 24

Service considerations ....................................................................................................... 24

Plastic parts ....................................................................................................... 24

Cables and connectors ..................................................................................... 24

Drive handling ................................................................................................... 25

Grounding guidelines ......................................................................................................... 26

Electrostatic discharge damage ........................................................................ 26

Packaging and transporting guidelines ............................................. 27

Workstation guidelines ..................................................................... 27

Equipment guidelines ....................................................................... 28

Component replacement procedures ................................................................................................. 29

Service tag ......................................................................................................................... 29

Battery ............................................................................................................................... 30

Service access cover ......................................................................................................... 31

Memory module ................................................................................................................. 32

RTC battery ....................................................................................................................... 34

WLAN module .................................................................................................................... 35

Hard drive assembly .......................................................................................................... 36

Keyboard ........................................................................................................................... 38

Top cover ........................................................................................................................... 41

Speaker ............................................................................................................................. 45

Display assembly ............................................................................................................... 47

Handle (select models only) .............................................................................................. 53

System board ..................................................................................................................... 54

Modem ............................................................................................................................... 56

Fan and heat sink assembly .............................................................................................. 59

5 Setup Utility (BIOS) ....................................................................................................................................... 62

Starting Setup Utility ........................................................................................................................... 62

Using Setup Utility .............................................................................................................................. 62

Changing the language of Setup Utility ............................................................................. 62

Navigating and selecting in Setup Utility ............................................................................ 62

Displaying system information ........................................................................................... 63

Restoring factory default settings in Setup Utility .............................................................. 63

Exiting Setup Utility ............................................................................................................ 63

Updating the BIOS ............................................................................................................................. 63

Determining the BIOS version ........................................................................................... 64

Downloading a BIOS update ............................................................................................. 64

6 Specifications ................................................................................................................................................ 65

Computer specifications ..................................................................................................................... 65

25.65-cm (10.1-in), Wide Super VGA (WSVGA) display specifications ............................................. 66

Hard drive specifications .................................................................................................................... 67

7 Backup and recovery .................................................................................................................................... 68

Windows 7 backup and recovery ....................................................................................................... 69

Backing up your information .............................................................................................. 69

Performing a recovery ....................................................................................................... 70

Using the Windows recovery tools .................................................................... 70

Using a Windows 7 operating system DVD (purchased separately) ................. 70

Windows XP backup and recovery ..................................................................................................... 72

Backing up your information .............................................................................................. 72

Performing a recovery ....................................................................................................... 73

Restoring your computer to an earlier state ...................................................... 73

Recovering the operating system and programs .............................................. 73

Linux backup and recovery ................................................................................................................ 74

Backing up your information .............................................................................................. 74

Performing a system recovery ........................................................................................... 74

8 Connector pin assignments ......................................................................................................................... 75

Audio-in (microphone) ........................................................................................................................ 75

Audio-out (headphone) ....................................................................................................................... 76

External monitor ................................................................................................................................. 77

RJ-11 (modem) .................................................................................................................................. 78

RJ-45 (network) .................................................................................................................................. 79

Universal Serial Bus ........................................................................................................................... 80

9 Power cord set requirements ...................................................................................................................... 81

Requirements for all countries and regions ........................................................................................ 81

Requirements for specific countries and regions ............................................................................... 82

10 Recycling ..................................................................................................................................................... 83

Battery ................................................................................................................................................ 83

Display ................................................................................................................................................ 83

Index ................................................................................................................................................................... 89

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viii

1 Product description

Category Description

Product Name HP Mini 100e Education Edition

Processor Intel® Atom™ N455 1.66-GHz processor, 512-KB Level 2 cache

Chipset Intel NM10 Express

Graphics Intel® Graphics Media Accelerator 950

Universal Memory Architecture (UMA) graphics subsystem

Display panel 25.65-cm (10.1-in) Wide Super VGA (WSVGA) 1024x600 LCD

Memory One customer-accessible/upgradable memory module slot (SODIMM 667-MHz,

DDR3)

Supports up to 2 GB of system memory

PC3-10600, 667-MHz, DDR3, shared

Supports the following configurations:

Hard drive Supports 9.5-mm (0.37-in), 6.35-cm (2.5-in) parallel SATA hard drives

160-GB, 5400-RPM

Optical drive Supports external USB optical drives only

Diskette drive Supports external USB diskette drives only

Audio/Visual High-definition (HD) audio

Integrated monaural speaker

Fixed integrated digital microphone

Fixed integrated VGA webcam

Modem 56K data/fax modem

Ethernet Integrated Realtek RTL8105E-GR 10/100M network interface card (NIC)

Wireless WLAN antenna built into display assembly

Integrated WLAN by way of 802.11b/g/n WLAN module

1024-MB total system memory (1024 × 1)

●

2048-MB total system memory (2048 × 1)

●

Category Description

External media cards SD Card Reader supporting:

MultiMediaCard (MMC)

●

Secure Digital High Capacity (SDHC) Memory Card

●

Ports Audio-in (stereo microphone)

Audio-out (headphone)

RJ-45 (Ethernet, includes link and activity lights)

2 USB 2.0 (1 powered)

3-pin AC power

VGA, supporting up to 1400x1050 external resolution @ 60Hz, hot plug/unplug,

and auto detection for correct output to wide-aspect vs. standard

Keyboard/pointing device 92% keyboard

TouchPad, with 2 TouchPad buttons and 2-way scrolling (taps enabled as

default)

Power requirements 40-watt adapter, RC/V 2W

AC adapter connector on cable

6-cell lithium-ion (Li-ion) battery (2.2-Ah, 47-Wh)

3-cell lithium-ion (Li-ion) battery (2.55-Ah, 28-Wh)

Security Security cable slot

Operating system Preinstalled:

Windows® XP Home SP3

Windows 7 Starter (Basic)

Novel SuSE Linux Enterprise Desktop (SLED) 11

Serviceability End-user replaceable parts:

AC adapter

Battery (system)

Hard drive

Keyboard

Memory module

2 Chapter 1 Product description

2 External component identification

Top

Top cover

Component Description

Network light Off: All network functions are off.

On: The computer is connected to a wired network or an integrated wireless device, such as a wireless local area network (WLAN) device, is on.

Top 3

TouchPad

Component Description

(1)

(2) TouchPad zone Moves the pointer and selects or activates items on the

(3) Left TouchPad button Functions like the left button on an external mouse.

(4) Right TouchPad button Functions like the right button on an external mouse.

TouchPad off indicator Turns the TouchPad on and off. Quickly double-tap the

TouchPad off indicator to turn the TouchPad on and off.

screen.

4 Chapter 2 External component identification

Lights

Component Description

(1) TouchPad off indicator

(2) Caps lock light

(3)

(4)

(5)

Power light

Mute light

Wireless light

On: The TouchPad is off.

●

Off: The TouchPad is on.

●

On: Caps lock is on.

●

Off: Caps lock is off.

●

On: The computer is on.

●

Blinking: The computer is in the Sleep, Standby, or

●

Suspend state.

Off: The computer is off or in Hibernation.

●

On: Computer sound is off.

●

Off: Computer sound is on.

●

Off: All wireless devices are off.

●

On: An integrated wireless device, such as a wireless

●

local area network (WLAN) device, is on.

Top 5

Keys

Component Description

(1) fn key Executes frequently used system functions when pressed

in combination with a function key.

(2)

(3)

(4) Function keys Execute frequently used system functions when pressed in

Windows logo key Displays the Windows Start menu.

Windows applications key Displays a shortcut menu for items beneath the pointer.

combination with the fn key.

6 Chapter 2 External component identification

Power button

Component Description

Power button

When the computer is off, press the button to turn on

●

the computer.

When the computer is on, press the button briefly to

●

initiate Sleep (Windows) or Suspend (Linux).

When the computer is in the Sleep or Suspend state,

●

press the button briefly to exit Sleep or Suspend.

When the computer is in Hibernation, press the button

●

briefly to exit Hibernation.

If the computer has stopped responding and operating system shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings, select Start > Control Panel > System and Security > Power Options, or refer to the HP Notebook Reference Guide (Windows) or

Computer > Control Center > System > Power Management (Linux).

Top 7

Front

Component Description

(1) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(2) Speaker Produces sound.

8 Chapter 2 External component identification

Right side

Component Description

(1)

(2)

(3) SD Card Reader Supports the following digital card formats:

(4)

(5) Network activity light Blinking amber: Data is being transmitted over the network.

(6)

(7) Network connection light Green: The computer is connected to the network.

Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,

Audio-in (microphone) jack Connects an optional external microphone.

USB port Connects an optional USB device. When this port is the

RJ-45 (network) jack Connects a network cable.

earbuds, a headset, or television audio.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety, and Environmental Notices.

NOTE: When a device is connected to the jack, the

computer speaker is disabled.

MultiMediaCard (MMC)

●

Secure Digital High Capacity (SDHC) Card

●

only USB port in use, it functions as a powered USB port.

(8)

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

Right side 9

Left side

Component Description

(1) Vent Enables airflow to cool internal components.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

(2)

(3) Battery light

(4)

(5)

(6)

Power connector Connects an AC adapter.

External monitor port Connects an external VGA monitor or projector.

USB port Connects an optional USB device. When this port is the

RJ-11 (modem) jack Connects an optional modem cable.

Off: The computer is running on battery power.

●

Amber: The battery has reached a low or critical level

●

or there is a battery error.

White: The computer is connected to external power

●

and the battery is charged.

only USB port in use, it functions as a powered USB port.

10 Chapter 2 External component identification

Display

Component Description

(1) Internal microphone Records sound.

(2) Webcam light On: The webcam is in use.

(3) Webcam Records video and captures still photographs.

Display 11

Bottom

Component Description

(1) Computer handle (select models only) Allows you to carry the computer.

(2) Service access cover Provides access to the hard drive bay, a memory module

CAUTION: To reduce the risk of damaging the computer,

close the computer before picking it up by the handle.

slot, and the wireless local area network (WLAN) module.

(3)

(4) Vent Enables airflow to cool internal components.

(5)

(6) Battery bay Holds the battery.

Battery locking latch Locks the battery into the battery bay.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

Battery release latch Releases the battery from the battery bay.

12 Chapter 2 External component identification

Wireless antenna

Component Description

WLAN antenna* Sends and receives wireless signals to communicate with wireless

*The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antenna free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region.

local area networks (WLAN).

Wireless antenna 13

3 Illustrated parts catalog

Serial number label location

When you order parts or request information, the serial number label, affixed to the bottom of the computer, provides important information that you may need when contacting technical support.

NOTE: The serial number label may vary according to model.

Component Description

(1) Part number The number that provides specific information about the product's hardware

(2) Serial number An alphanumeric number that is unique to each product.

(3) Product name The product name affixed to the front of your computer.

(4) Warranty period The duration of the warranty period for this computer.

components. The part number helps a service technician to determine what components and parts are needed.

14 Chapter 3 Illustrated parts catalog

Computer major components

Computer major components 15

Item Description Spare part number

(1) Display panel—25.65-cm (10.1-in) Wide Super VGA (WSVGA) 1024x600 LCD

See

Display assembly components on page 18 for a comprehensive list of display

assembly spare parts.

(2) Keyboard

(3) Handle

For use in Brazil 615967-201

●

For use in France 615967-051

●

For use in French Canada 615967-121

●

For use in Germany 615967-041

●

For use in Italy 615967-061

●

For use in Latin America 615967-161

●

For use in Portugal 615967-131

●

For use in Spain 615967-071

●

For use in Thailand 615967-281

●

For use in the United Kingdom 615967-031

●

For use in the United States 615967-001

●

NOTE: The handle is included in the Handle Kit, spare part number 615966-001.

615968-001

(4) Handle bracket

NOTE: The handle bracket is included in the Handle Kit, spare part number 615966-001.

(5) Top cover (includes TouchPad and security cable bracket) 615965-001

(6) Security cable slot bracket (included in the top cover kit, spare part number

615965-001)

(7) TouchPad buttons (includesTouchPad board and cables) 619572-001

(8) Base enclosure

For models with a handle 615960-001

For models without a handle 626121-001

(9) Speaker 619573-001

(10) Memory module (PC3-10600, 667-MHz, DDR3, shared)

1-GB 621563-001

2-GB 621567-001

(11) RTC battery 619570-001

(12) Hard drive (160-GB, 5400-RPM)

NOTE: The hard drive spare part kit includes a bracket, screws, grommets, and Mylar

tape.

621406-001

See

Mass storage devices on page 20 for a comprehensive list of hard drive spare parts.

16 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(13) WLAN module (4312 802.11b/g/n) 625054-001

(14) Modem cable

NOTE: The modem cable is included in the Cable Kit, spare part number 615961-001.

Fan and heat sink assembly (includes replacement thermal material) 619576-001

(15) Heat sink assembly

(16) Fan

(17) System board (includes Intel Atom N455, 1.66-GHz processor, 512-KB L2 cache, and

replacement thermal material)

(18) Modem 620340-001

(19) Power connector (includes cable)

NOTE: The power connector is included in the base enclosure, spare part number

615960-001.

(20) Battery

6-cell lithium-ion (Li-ion) battery (2.2-Ah, 47-Wh) 611708-001

3-cell lithium-ion (Li-ion) battery (2.55-Ah, 28-Wh) 611707-001

(21) Service access cover

NOTE: The service access cover is included in the Plastics Kit, spare part number

619575-001 (for use in all countries and regions except Brazil) and spare part number 627093-001 (for use only in Brazil).

615969-001

Computer major components 17

Display assembly components

Item Description Spare part number

(1) Display bezel 619578-001

18 Chapter 3 Illustrated parts catalog

Item Description Spare part number

(2) Webcam module 622745-001

(3) Display Hinge Kit (Includes left and right display panel hinges, brackets, and screws) 619574-001

(4) Display panel—25.65-cm (10.1-in) Wide Super VGA (WSVGA) 1024x600 LCD 615968-001

(5) Display cable (included in the Cable Kit, spare part number 615961-001)

(6) WLAN antenna and cable (included in the Cable Kit, spare part number 615961-001)

(7) Display back cover (includes logo and shielding)

For models with a handle 619577-001

For models without a handle (not illustrated) 626122-001

Display assembly components 19

Mass storage devices

NOTE: The hard drive spare part kit includes a bracket, screws, grommets, and Mylar tape.

Item Description Spare part number

(1) Hard drive connector 619571-001

(2) Hard drive (160-GB, 5400-RPM) 621406-001

(3) Grommets (included in the hard drive kit)

(4) Bracket (included in the hard drive kit)

20 Chapter 3 Illustrated parts catalog

Miscellaneous parts

Description Spare part number

40-watt adapter, RC/V 2W 609949-001

Power cords

For use in Brazil 490371-201

For use in Europe 490371-021

For use in Italy 490371-061

For use in Japan 490371-291

For use in North America 490371-001

For use in The People's Republic of China 490371-AA1

For use in Singapore and the United Kingdom 490371-031

For use in South Korea 490371-AD1

For use in Taiwan 490371-AB1

Cable Kit (includes LCD display cable, webcam cable, modem cable, wireless cable, RJ-11 cable, and TouchPad cable)

Rubber Kit (includes 4 LCD display bezel bumpers) 615963-001

Screw Kit 615962-001

56K modem 620340-001

615961-001

Miscellaneous parts 21

Sequential part number listing

Spare part number

490371-001 Power cord for use in North America

490371-021 Power cord for use in Europe

490371-031 Power cord for use in Singapore and the United Kingdom

490371-061 Power cord for use in Italy

490371-201 Power cord for use in Brazil

490371-291 Power cord for use in Japan

490371-AA1 Power cord for use in The People's Republic of China

490371-AB1 Power cord for use in Taiwan

490371-AD1 Power cord for use in South Korea

609949-001 40-watt adapter RC/V 2W

611707-001 3-cell lithium-ion (Li-ion) battery (2.55-Ah, 28-Wh)

611708-001 6-cell lithium-ion (Li-ion) battery (2.2-Ah, 47-Wh)

615960-001 Base enclosure (for models with a handle)

615961-001 Cable Kit (includes LCD display cable, webcam cable, modem cable, wireless cable, RJ-11 cable, and

Description

TouchPad cable)

615962-001 Screw Kit

615963-001 Rubber Kit (includes 4 LCD display bezel bumpers)

615965-001 Top cover (includes TouchPad and security cable slot bracket)

615966-001 Handle Kit (includes bracket and screws) (10 Handle Kits per package)

615967-001 Keyboard for use in the United States

615967-031 Keyboard for use in the United Kingdom

615967-041 Keyboard for use in Germany

615967-051 Keyboard for use in France

615967-061 Keyboard for use in Italy

615967-071 Keyboard for use in Spain

615967-121 Keyboard for use in French Canada

615967-131 Keyboard for use in Portugal

615967-161 Keyboard for use in Latin America

615967-201 Keyboard for use in Brazil

615967-281 Keyboard for use in Thailand

615968-001 Display panel—25.65-cm (10.1-in) Wide Super VGA (WSVGA) 1024x600 LCD

615969-001 System board (includes Intel Atom N455, 1.66-GHz processor, 512-KB L2 cache, and replacement thermal

material)

22 Chapter 3 Illustrated parts catalog

Spare part number

619570-001 RTC battery

619571-001 Hard drive connector

619572-001 TouchPad buttons (includes TouchPad board and cables)

619573-001 Speaker

619574-001 Display Hinge Kit (includes left and right display panel hinges, brackets, and screws)

619575-001 Plastics Kit (includes keyboard frame and service access cover for use in all countries and regions except

619576-001 Fan and heatsink assembly (includes thermal replacement material)

619577-001 Display back cover (for models with a handle)

619578-001 Display bezel

620340-001 56K modem

621406-001 160-GB, 5400-RPM hard drive

621563-001 1-GB memory module (PC3-10600, 667-MHz, DDR3, shared)

621567-001 2-GB memory module (PC3-10600, 667-MHz, DDR3, shared)

622745-001 Webcam module

Description

Brazil)

625054-001 4312 802.11b/g/n WLAN module

626121-001 Base enclosure (for models without a handle)

626122-001 Display back cover (for models without a handle)

627093-001 Service access cover (for use in Brazil only)

Sequential part number listing 23

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

You will need the following tools to complete the removal and replacement procedures:

Flat flexible tool

●

Magnetic screwdriver

●

Phillips P0 and P1 screwdrivers

●

Service considerations

The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.

NOTE: As you remove each subassembly from the device, place the subassembly (and all

accompanying screws) away from the work area to prevent damage.

Plastic parts

CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.

Use care when handling the plastic parts. Apply pressure only at the points designated in the maintenance instructions.

Cables and connectors

CAUTION: When servicing the device, be sure that cables are placed in their proper locations

during the reassembly process. Improper cable placement can damage the device.

Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex cables with extreme care; these cables tear easily.

24 Chapter 4 Removal and replacement procedures

Drive handling

CAUTION: Drives are fragile components that must be handled with care. To prevent damage to

the device, damage to a drive, or loss of information, observe these precautions:

Before removing or inserting a hard drive, shut down the device. If you are unsure whether the device is off or in Hibernation, turn the device on, and then shut it down through the operating system.

Before handling a drive, be sure that you are discharged of static electricity. While handling a drive, avoid touching the connector.

Handle drives on surfaces covered with at least one inch of shock-proof foam.

Avoid dropping drives from any height onto any surface.

After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.

Avoid exposing a hard drive to products that have magnetic fields, such as monitors or speakers.

Avoid exposing a drive to temperature extremes or liquids.

If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective packaging and label the package “FRAGILE.”

Preliminary replacement requirements 25

Grounding guidelines

Electrostatic discharge damage

Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions.

A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.

An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy.

CAUTION: To prevent damage to the device when you are removing or installing internal

components, observe these precautions:

Keep components in their electrostatic-safe containers until you are ready to install them.

Use nonmagnetic tools.

Before touching an electronic component, discharge static electricity by using the guidelines described in this section.

Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.

If you remove a component, place it in an electrostatic-safe container.

The following table shows how humidity affects the electrostatic voltage levels generated by different activities.

CAUTION: A product can be degraded by as little as 700 V.

Typical electrostatic voltage levels

Relative humidity

Event 10% 40% 55%

Walking across carpet 35,000 V 15,000 V 7,500 V

Walking across vinyl floor 12,000 V 5,000 V 3,000 V

Motions of bench worker 6,000 V 800 V 400 V

Removing DIPS from plastic tube 2,000 V 700 V 400 V

Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V

Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V

Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V

Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V

26 Chapter 4 Removal and replacement procedures

Packaging and transporting guidelines

Follow these grounding guidelines when packaging and transporting equipment:

To avoid hand contact, transport products in static-safe tubes, bags, or boxes.

●

Protect ESD-sensitive parts and assemblies with conductive or approved containers or

●

packaging.

Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.

●

Place items on a grounded surface before removing items from their containers.

●

Always be properly grounded when touching a component or assembly.

●

Store reusable ESD-sensitive parts from assemblies in protective packaging or nonconductive

●

foam.

Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that

●

mechanized equipment used for moving materials is wired to ground and that proper materials are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate electric charges.

Workstation guidelines

Follow these grounding workstation guidelines:

Cover the workstation with approved static-shielding material.

●

Use a wrist strap connected to a properly grounded work surface and use properly grounded

●

tools and equipment.

Use conductive field service tools, such as cutters, screwdrivers, and vacuums.

●

When fixtures must directly contact dissipative surfaces, use fixtures made only of static-safe

●

materials.

Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids and

●

Styrofoam.

Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle

●

these items only at static-free workstations.

Avoid contact with pins, leads, or circuitry.

●

Turn off power and input signals before inserting or removing connectors or test equipment.

●

Preliminary replacement requirements 27

Equipment guidelines

Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.

When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible

●

straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.

When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)

●

can be used at standing workstations and are compatible with most types of shoes or boots. On conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one megohm resistance between the operator and ground. To be effective, the conductive strips must be worn in contact with the skin.

The following grounding equipment is recommended to prevent electrostatic damage:

Antistatic tape

●

Antistatic smocks, aprons, and sleeve protectors

●

Conductive bins and other assembly or soldering aids

●

Nonconductive foam

●

Conductive tabletop workstations with ground cords of one megohm resistance

●

Static-dissipative tables or floor mats with hard ties to the ground

●

Field service kits

●

Static awareness labels

●

Material-handling packages

●

Nonconductive plastic bags, tubes, or boxes

●

Metal tote boxes

●

Electrostatic voltage levels and protective materials

●

The following table lists the shielding protection provided by antistatic bags and floor mats.

Material Use Voltage protection level

Antistatic plastic Bags 1,500 V

Carbon-loaded plastic Floor mats 7,500 V

Metallized laminate Floor mats 5,000 V

28 Chapter 4 Removal and replacement procedures

Component replacement procedures

This chapter provides removal and replacement procedures.

There are as many as 65 screws, in 9 different sizes, that must be removed, replaced, or loosened when servicing the computer. Make special note of each screw size and location during removal and replacement.

Service tag

When you order parts or request information, provide the computer serial number and model number provided on the service tag, affixed to the bottom of the computer.

NOTE: The service tag label may vary according to model.

Component Description

(1) Part number The number that provides specific information about the product's hardware

components. The part number helps a service technician to determine what components and parts are needed.

(2) Serial number An alphanumeric number that is unique to each product.

(3) Product name The product name affixed to the front of your computer.

(4) Warranty period The duration of the warranty period for this computer.

Component replacement procedures 29

Battery

Description Spare part number

6-cell lithium-ion (Li-ion) battery (2.2-Ah, 47-Wh) 611708-001

3-cell lithium-ion (Li-ion) battery (2.55-Ah, 28-Wh) 611707-001

Before removing the battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

Remove the battery:

CAUTION: Removing a battery that is the sole power source for the computer can cause loss of

information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through the operating system before removing the battery.

1. Turn the computer upside-down on a flat surface, with the battery bay toward you.

2. Slide the battery locking latch (1) to unlock the battery.

3. Slide the battery release latch (2) to release the battery from the computer.

4. Lift the inner edge (3) of the battery, and remove the battery from the computer.

Reverse this procedure to install the battery.

30 Chapter 4 Removal and replacement procedures

Service access cover

Description Spare part number

Service access cover (included in the Plastics Kit)

For use in all countries and regions except Brazil 619575-001

For use in Brazil 627093-001

Before removing the service access cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the battery (see

Battery on page 30)

Remove the service access cover:

1. Remove the 2 Phillips 2.0x4.0 screws (1) that secure the service access cover to the computer.

2. Lift the service access cover (2) from the middle to release the tabs along the sides and top

edge, and then remove the service access cover.

Reverse this procedure to install the service access cover.

Component replacement procedures 31

Memory module

Description Spare part number

Memory module (PC3-10600, 667-MHz, DDR3, shared)

1-GB 621563-001

2-GB 621567-001

The computer has one memory module slot, which contains either a 1-GB memory module or a 2-GB memory module. If your computer has a 1-GB module, you can upgrade the capacity of the computer by replacing the 1-GB module with a 2-GB module.

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Service access cover (see

Battery on page 30)

Service access cover on page 31)

Remove the memory module:

1. Spread the retaining tabs (1) on each side of the memory module to release the memory

module. (The memory module tilts up.)

CAUTION: To prevent damage to the memory module, hold it by the edges only. Do not touch

the components on the memory module.

32 Chapter 4 Removal and replacement procedures

2. Remove the memory module (2) by pulling the module away from the slot at an angle.

NOTE: Memory modules are designed with a notch (3) to prevent incorrect insertion into the

memory module slot.

Reverse this procedure to install a memory module.

Component replacement procedures 33

RTC battery

Description Spare part number

RTC battery 619570-001

Before removing the real-time clock (RTC) battery, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Service access cover (see

Battery on page 30)

Service access cover on page 31)

Remove the RTC battery:

1. Disconnect the RTC battery cable (1) from the system board.

2. Detach the RTC battery (2) from the system board.

NOTE: The RTC battery is secured to the system board with double-sided tape.

Reverse this procedure to install the RTC battery.

34 Chapter 4 Removal and replacement procedures

WLAN module

Description Spare part number

802.11b/g/n WLAN module 625054-001

CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless

module authorized for use in the device by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore device functionality, and then contact technical support through Help and Support.

Before removing the WLAN module, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Service access cover (see

Battery on page 30)

Service access cover on page 31)

Remove the WLAN module:

1. Disconnect the wireless antenna cable (1) from the terminal on the WLAN module.

2. Remove the Phillips PM2.0×4.0 screw (2) that secures the WLAN module to the system board.

(The edge of the module opposite the slot rises away from the device.)

Component replacement procedures 35

3. Remove the WLAN module (3) by pulling the module away from the slot at an angle.

Reverse this procedure to install the WLAN module.

Hard drive assembly

NOTE: The hard drive assembly spare part kit includes a bracket, screws, rubber grommets, and

Mylar tape.

Description Spare part number

Hard drive assembly (160-GB, 5400-RPM) 621406-001

Hard drive connector 619571-001

Before removing the hard drive assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Service access cover (see

Battery on page 30)

Service access cover on page 31)

Remove the hard drive assembly:

1. Remove the 4 Phillips 2.0x5.0 screws (1) that secure the assembly to the computer.

36 Chapter 4 Removal and replacement procedures

2. Use the Mylar tab (2) to pull the assembly straight up to disconnect it, and then remove the

assembly.

If it is necessary to replace the hard drive bracket, follow these steps:

1. Remove the 4 Phillips 3.0x3.0 screws (1) that secure the hard drive bracket to the hard drive.

2. Using the Mylar tab, lift the bracket (2) away from the hard drive.

Component replacement procedures 37

If it is necessary to replace the hard drive bracket grommets, remove the grommets from the hard drive bracket.

If it is necessary to replace the hard drive connector, remove the hard drive connector from the hard drive.

Reverse this procedure to install the hard drive assembly.

Keyboard

Description Spare part number

For use in Brazil 615967-201

●

For use in France 615967-051

●

For use in French Canada 615967-121

●

For use in Germany 615967-041

●

For use in Italy 615967-061

●

38 Chapter 4 Removal and replacement procedures

Description Spare part number

For use in Latin America 615967-161

●

For use in Portugal 615967-131

●

For use in Spain 615967-071

●

For use in Thailand 615967-281

●

For use in the United Kingdom 615967-031

●

For use in the United States 615967-001

●

Before removing the keyboard, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Service access cover (see

Battery on page 30).

Service access cover on page 31)

Remove the keyboard:

1. Remove the 2 Phillips 2.0x5.5 screws that secure the keyboard to the computer.

2. Turn the computer right-side up, and then open the display as far as possible.

Component replacement procedures 39

3. Using a flexible tool, gently pry up the keyboard cover starting under the space bar (1) and then

along the outside edges of the keyboard to release the plastic tabs.

4. Remove the keyboard cover (2).

5. Lift up on the top edge of the keyboard and hold it at an angle.

6. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached.

40 Chapter 4 Removal and replacement procedures

7. Disconnect the cable (2), and then remove the keyboard (3).

Reverse this procedure to install the keyboard.

Top cover

Description Spare part number

Top cover (includes TouchPad and security cable slot bracket) 615965-001

Before removing the top cover, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

4. Remove the following components:

Remove the top cover:

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

a. Battery (see

b. Service access cover (see

c. Keyboard (see

Battery on page 30).

Service access cover on page 31).

Keyboard on page 38)

1. Turn the computer upside down, with the front toward you.

Component replacement procedures 41

2. Remove the 11 Phillips 2.0x5.5 screws (1) that secure the top cover to the base enclosure.

3. Turn the computer right-side up, with the front toward you.

4. Open the computer as far as possible.

5. Release the zero insertion force (ZIF) connectors (1) to which the TouchPad and TouchPad

button cables are connected.

6. Remove the cables (2).

7. Remove the 2 Phillips PM2.0×5.5 screws (1) that secure the top cover to the base enclosure.

42 Chapter 4 Removal and replacement procedures

8. Lift the top cover (2) straight up to remove it from the base enclosure.

If it is necessary to replace the TouchPad buttons, follow these steps:

NOTE: The TouchPad buttons and cables are available using spare part number 615967-001.

1. Remove the 2 Phillips 2.0x4.0 screws (1) that secure the TouchPad buttons to the top cover.

2. Remove the TouchPad buttons (2) from the top cover.

If it is necessary to replace the TouchPad cable, follow these steps:

Component replacement procedures 43

NOTE: The TouchPad cable is available in the Cable Kit, spare part number 615961-001. For more

information about the Cable Kit, see

Miscellaneous parts on page 21.

1. Release the ZIF connector (1) to which the TouchPad cable is connected.

2. Disconnect the TouchPad cable (2) from the TouchPad.

If it is necessary to replace the security cable slot bracket, follow these steps:

NOTE: The security cable slot bracket is available in the top cover kit, spare part number

615965-001.

1. Remove the 2 Phillips 2.0x4.0 screws (1) that secure the security cable slot bracket to the top

cover.

44 Chapter 4 Removal and replacement procedures

2. Remove the security cable slot bracket (2) from the top cover.

Reverse this procedure to reassemble and install the top cover.

Speaker

Before removing the speaker, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

4. Remove the following components:

Description Spare part number

Speaker 619573-001

the computer on, and then shut it down through the operating system.

and then unplugging the AC adapter from the computer.

a. Battery (see

b. Service access cover (see

c. Keyboard (see

d. Top cover (see

Battery on page 30)

Service access cover on page 31)

Keyboard on page 38)

Top cover on page 41)

Component replacement procedures 45

Remove the speaker:

1. Disconnect the speaker cable (1) from the system board.

2. Remove the 2 Phillips 2.0x5.5 screws (2) that secure the speaker to the base enclosure.

3. Remove the speaker (3) from the base enclosure.

Reverse this procedure to install the speaker.

46 Chapter 4 Removal and replacement procedures

Display assembly

Description Spare part number

Display panel—25.65-cm (10.1-in) Wide Super VGA (WSVGA) 1024x600 LCD

See

Display assembly components on page 18 for a comprehensive list of display assembly

spare parts.

Display Hinge Kit (includes left and right display panel hinges, brackets, and screws) 619574-001

Speaker 619573-001

Display back cover (includes shielding)

For models with a handle 619577-001

For models without a handle 626122-001

Display bezel 619578-001

615968-001

Before removing the display assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Service access cover (see

c. Keyboard (see

d. Top cover (see

Battery on page 30)

Service access cover on page 31)

Keyboard on page 38)

Top cover on page 41)

Remove the display assembly:

1. Disconnect the display cable (1) from the system board.

2. Release the tape (2) securing the WLAN antenna.

Component replacement procedures 47

3. Remove the WLAN antenna from the routing channel (3) on the system board.

CAUTION: Support the display assembly when removing the following screws. Failure to

support the display assembly can result in damage to the display assembly and other device components.

4. Remove the 2 Phillips 2.0×4.0 screws (1) and the Phillips 2.0x5.5 screw (2) that secure the

display assembly to the computer.

5. Remove the display assembly (3).

48 Chapter 4 Removal and replacement procedures

6. If it is necessary to replace the rubber bumpers on the display bezel, pry them off with a flexible

tool and peel them away from the bezel. The rubber bumpers are available in the Rubber Kit, spare part number 615963-001.

7. If it is necessary to replace the display bezel, follow these steps:

a. Flex the inside edges of the top (1), the left and right sides (2), and then the bottom (3) of

the display bezel, until the bezel disengages from the display back cover.

b. Remove the display bezel (4).

Component replacement procedures 49

8. If it is necessary to replace the webcam module, follow these steps:

a. Disconnect the webcam cable (1) from the webcam.

b. Remove the Phillips 2.0x3.0 screw (2) that secures the webcam module to the display back

cover.

c. Remove the webcam (3).

9. If it is necessary to replace the display panel, follow these steps:

a. Remove the 6 Phillips 2.5×5.0 screws (1) and the 2 Phillips 2.0x3.0 screws (2) that secure

the display panel to the display back cover.

b. Remove the display cable from the routing channel (3) on the back cover.

50 Chapter 4 Removal and replacement procedures

c. Remove the display panel (4) from the display back cover.

10. If it is necessary to replace the display hinges, follow these steps:

a. Remove the 2 Phillips 2.0×2.0 screws (1) that secure each hinge to the display back cover.

b. Remove the hinges (2).

11. If it is necessary to replace the display panel cable, follow these steps:

a. Peel back the Mylar protection on the back of the display panel (1).

Component replacement procedures 51

b. Disconnect the display panel cable (2).

12. If it is necessary to replace the wireless antenna transceiver and cable, detach the cable from

the adhesive (1) that secures it to the display back cover, and then remove the cable (2).

Reverse this procedure to reassemble and install the display assembly.

52 Chapter 4 Removal and replacement procedures

Handle (select models only)

Description Spare part number

Handle Kit (includes brackets and screws) (10 Handle Kits per package) 615966-001

Before removing the handle, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Service access cover (see

c. Keyboard (see

d. Top cover (see

e. Display assembly (see

Battery on page 30)

Service access cover on page 31)

Keyboard on page 38)

Top cover on page 41)

Display assembly on page 47)

Remove the handle:

1. Remove the 2 Phillips 2.0x9.0 screws (1) that secure the handle bracket and handle to the base

enclosure.

2. Remove the handle (2).

Component replacement procedures 53

3. Remove the Phillips 2.0×6.0 screw (1) that secures the handle bracket to the base enclosure.

4. Remove the handle bracket (2).

Reverse this procedure to install the handle.

System board

Description Spare part number

System board (includes Intel Atom N455, 1.66-GHz processor, 512-KB L2 cache, and

replacement thermal material)

Before removing the system board, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Service access cover (see

615969-001

Battery on page 30)

Service access cover on page 31)

c. RTC battery (see

d. Memory module (see

e. WLAN module (see

RTC battery on page 34)

Memory module on page 32)

WLAN module on page 35)

54 Chapter 4 Removal and replacement procedures

f. Hard drive (see Hard drive assembly on page 36)

g. Keyboard (see

h. Top cover (see

i. Display assembly (see

j. Speaker (see

k. Handle (see

Keyboard on page 38)

Top cover on page 41)

Display assembly on page 47)

Speaker on page 45)

Handle (select models only) on page 53)

When replacing the system board, be sure that the following components are removed from the defective system board and installed on the replacement system board:

WLAN module (see

●

Memory module (see

●

RTC battery (see

●

Fan and heat sink assembly (see

●

WLAN module on page 35)

Memory module on page 32)

RTC battery on page 34)

Fan and heat sink assembly on page 59)

Remove the system board:

1. Disconnect the power connector from the system board on the bottom of the computer.

2. Remove the 4 Phillips 2.0x6.0 screws (1) that secure the system board to the base enclosure.

3. Place your fingers underneath the system board in the empty memory module slot (2) and gently

apply pressure to slightly flex the system board while lifting the left edge (3).

Component replacement procedures 55

4. Remove the system board (4).

Reverse this procedure to install the system board.

Modem

Description Spare part number

56K modem 620340-001

Before removing the modem, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

b. Service access cover (see

c. RTC battery (see

d. Memory module (see

Battery on page 30)

Service access cover on page 31)

RTC battery on page 34)

Memory module on page 32)

e. WLAN module (see

f. Hard drive (see

WLAN module on page 35)

Hard drive assembly on page 36)

56 Chapter 4 Removal and replacement procedures

g. Keyboard (see Keyboard on page 38)

h. Top cover (see

i. Display assembly (see

j. Speaker (see

k. Handle (see

l. System board (see

Top cover on page 41)

Display assembly on page 47)

Speaker on page 45)

Handle (select models only) on page 53)

System board on page 54)

Remove the modem:

1. Disconnect the modem jack cable.

2. Remove the 2 Phillips 2.0×3.0 screws (1) that secure the modem to the system board.

Component replacement procedures 57

3. Remove the modem (2).

Reverse this procedure to install the modem.

58 Chapter 4 Removal and replacement procedures

Fan and heat sink assembly

Description Spare part number

Fan and heat sink assembly (includes replacement thermal material) 619576-0011

Before removing the fan and heat sink assembly, follow these steps:

1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn

the computer on, and then shut it down through the operating system.

2. Disconnect all external devices connected to the computer.

3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet

and then unplugging the AC adapter from the computer.

4. Remove the following components:

a. Battery (see

Battery on page 30)

b. Service access cover (see

c. RTC battery (see

d. Memory module (see

e. WLAN module (see

f. Hard drive (see

g. Keyboard (see

h. Top cover (see

i. Display assembly (see

j. Speaker (see

k. Handle (see

l. System board (see

RTC battery on page 34)

Memory module on page 32)

WLAN module on page 35)

Hard drive assembly on page 36)

Keyboard on page 38)

Top cover on page 41)

Display assembly on page 47)

Speaker on page 45)

Handle (select models only) on page 53)

System board on page 54)

Service access cover on page 31)

Component replacement procedures 59

Remove the fan and heat sink assembly:

1. Disconnect the fan cable from the bottom of the system board.

2. Loosen the 3 captive Phillips 2.0x9.0 screws (1) that secure the heat sink to the system board.

NOTE: The screws are numbered 1 through 3. Follow this order when loosening the screws.

3. Remove the Phillips 2.0x2.5 screw (2) that secures the heat sink to the system board.

60 Chapter 4 Removal and replacement procedures

4. Remove the heat sink assembly (3).

NOTE: Due to the adhesive quality of the thermal material located between the heat sink

assembly and system board components, it may be necessary to move the heat sink assembly from side to side to detach the assembly.

NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink

assembly and the system board each time the heat sink assembly is removed. Thermal paste (1) is used on the processor (2), and thermal tape (3) is used on the Northbridge chip (4). Replacement thermal material is included with the heat sink assembly and system board spare part kits.

Reverse this procedure to install the fan and heat sink assembly.

Component replacement procedures 61

5 Setup Utility (BIOS)

Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory.

CAUTION: Use extreme care when making changes in Setup Utility. Errors can prevent the

computer from operating properly.

Starting Setup Utility

Turn on or restart the computer. While the “Press the ESC key for Startup Menu” message is



displayed in the lower-left corner of the screen, press esc. When the Startup Menu is displayed, press f10.

Using Setup Utility

Changing the language of Setup Utility

1. Start Setup Utility.

2. Use the arrow keys to select System Configuration > Language, and then press enter.

3. Use the arrow keys to select a language, and then press enter.

4. When a confirmation prompt with your language selected is displayed, press enter.

5. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

Your change takes effect immediately.

Navigating and selecting in Setup Utility

Setup Utility does not support the TouchPad. Navigation and selection are by keystroke.

To choose a menu or a menu item, use the arrow keys.

●

To choose an item in a list or to toggle a field—for example an Enable/Disable field—use either

●

the arrow keys or f5 and f6.

To select an item, press enter.

●

62 Chapter 5 Setup Utility (BIOS)

To close a text box or return to the menu display, press esc.

●

To display additional navigation and selection information while Setup Utility is open, press f1.

●

Displaying system information

1. Start Setup Utility.

2. Select the File menu. System information such as the system time and date, and identification

information about the computer is displayed.

3. To exit Setup Utility without changing any settings, use the arrow keys to select Exit > Exit

Discarding Changes, and then press enter.

Restoring factory default settings in Setup Utility

1. Start Setup Utility.

2. Use the arrow keys to select Exit > Load Setup Defaults, and then press enter.

3. When the Setup Confirmation is displayed, press enter.

4. To save your change and exit Setup Utility, use the arrow keys to select Exit > Exit Saving

Changes, and then press enter.

The Setup Utility factory settings take effect when the computer restarts.

NOTE: Your password, security, and language settings are not changed when you restore the

factory settings.

Exiting Setup Utility

To exit Setup Utility and save your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Saving Changes, and then press enter.

To exit Setup Utility without saving your changes from the current session:

●

If the Setup Utility menus are not visible, press esc to return to the menu display. Then use the arrow keys to select Exit > Exit Discarding Changes, and then press enter.

Updating the BIOS

Updated versions of the BIOS may be available on the HP Web site.

Most BIOS updates on the HP Web site are packaged in compressed files called SoftPaqs.

Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.

Updating the BIOS 63

Determining the BIOS version

To determine whether the BIOS needs to be updated, you must compare the BIOS version information to the version information of the available updates.

To determine the BIOS version on the computer (also known as ROM date and System BIOS), start Setup Utility.

If the version information is not displayed, use the arrow keys to select the File menu. BIOS and other system information is displayed.

To exit Setup Utility, use the arrow keys to select Exit > Exit Discarding Changes, and then press

enter.

Downloading a BIOS update

CAUTION: To reduce the risk of damage to the computer or an unsuccessful installation, download

and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source. During the download and installation, follow these instructions:

Do not disconnect power from the computer by unplugging the power cord from the AC outlet.

Do not shut down the computer or initiate Suspend or Hibernation.

Do not insert, remove, connect, or disconnect any device, cable, or cord.

1. Access the page on the HP Web site that provides software for your computer.

2. Follow the on-screen instructions to identify your computer and access the BIOS update you

want to download.

3. At the download area, follow these steps:

a. Identify the most current BIOS update. If it is later than the BIOS version currently installed

on your computer, make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive.

b. Follow the on-screen instructions to download your selection to the hard drive.

Make a note of the path to the location on your hard drive where the BIOS update is downloaded. You will need to access this path when you are ready to install the update.

NOTE: If you connect your computer to a network, consult the network administrator before

installing any software updates, especially system BIOS updates.

BIOS installation procedures vary. Follow any instructions that are displayed on the screen after the download is complete.

NOTE: After a message on the screen reports a successful installation, you can delete the

downloaded file from your hard drive.

64 Chapter 5 Setup Utility (BIOS)

6 Specifications

Computer specifications

Metric U.S.

Dimensions

Depth with handle 250.6 mm 9.87 in

Depth without handle 206 mm 8.11 in

Width 276 mm 10.87 in

Height 39.8 mm 1.57 in

Weight

10.1-in. LCD, equipped with a 3-cell battery, hard drive, 1-GB memory, WLAN module, and 1 wireless antenna

10.1-in. LCD, equipped with a 6-cell battery, hard drive, 1-GB memory, WLAN module, and 1 wireless antenna

Input power

Operating voltage 19.5 V dc @ 2.05 A 19.5 V dc @ 2.05 A

Operating current 1.58 A 1.58 A

Temperature

Operating 5°C to 35°C 41°F to 95°F

Nonoperating -20° to 60°C -4 to 140° F

Relative humidity (noncondensing)

Operating 10% to 90% 10% to 90%

Nonoperating 5% to 95% 5% to 95%

Maximum altitude (unpressurized)

Operating -15 m to 3,048 m -50 to 10,000 ft

Nonoperating -15 m to 12,192 m -50 to 40,000 ft

NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The device operates well within this

range of temperatures.

1.46 kg 3.2 lb

1.57 kg 3.5 lb

Computer specifications 65

25.65-cm (10.1-in), Wide Super VGA (WSVGA) display specifications

Metric U.S.

Dimensions

Height 23.44 cm 9.23 in

Width 25.65 cm 10.1 in

Diagonal 25.53 cm 10.05 in

Number of colors 262,144

Contrast ratio 500:1 (typical)

Brightness 200 nits (typical)

Pixel resolution

Pitch 0.2175 × 0.2088 mm

Format 1024x600

Configuration RGB vertical stripe

Backlight White LED

Viewing angle +/-45° horizontal, +20/-45° vertical (typical)

66 Chapter 6 Specifications

Hard drive specifications

160-GB*

Dimensions

Height 9.5 mm

Width 70 mm

Weight 93.5 g

Interface type SATA

Transfer rate 1175 MB/sec (maximum)

Security ATA security

Seek times (typical read, including setting)

Single track 1 ms

Average 14 ms

Maximum 30 ms

Disc rotational speed 5400 rpm

*1 GB = 1 billion bytes when referring to hard drive storage capacity. Actual accessible capacity is less. Actual drive specifications may differ slightly.

NOTE: Certain restrictions and exclusions apply. Contact technical support for details.

Hard drive specifications 67

7 Backup and recovery

Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

Select the section in this chapter that applies to the operating system installed on your computer.

68 Chapter 7 Backup and recovery

Windows 7 backup and recovery

To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), or create system image discs. In case of system failure, you can use the backup files to restore the contents of your computer.

Windows Backup and Restore provides the following options:

Backing up individual files and folders

●

Creating a system image (select models only)

●

Scheduling automatic backups (select models only)

●

Recovering individual files

●

Restoring the computer to its factory state

●

NOTE: For detailed instructions, perform a search for these topics in Help and Support.

NOTE: In case of system instability, HP recommends that you print the recovery procedures and

save them for later use.

Backing up your information

Recovery after a system failure is as complete as your most current backup. You should create system image discs (select models only) and your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.

You can back up your information to optical discs, using an external USB optical drive (purchased separately), to an optional external hard drive, or to a network drive.

Note the following when backing up:

Store personal files in the Documents library, and back it up regularly.

●

Back up templates that are stored in their associated programs.

●

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot

●

of your settings. The screen shot can be a time-saver if you have to reset your preferences.

To create a screen shot:

1. Display the screen you want to save.

2. Copy the screen image:

To copy only the active window, press alt+prt sc.

To copy the entire screen, press shift+prt sc.

3. Open a word-processing document, and then select Edit > Paste.

The screen image is added to the document.

4. Save the document.

Windows 7 backup and recovery 69

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,

●

CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of external optical drive attached to your computer.

NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so

using them for backup reduces the number of recovery discs required.

When backing up to discs, number each disc before inserting it into the external optical drive

●

attached to your computer.

To create a backup using Backup and Restore, follow these steps:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process may take over an hour, depending on file size and the speed of the

computer.

1. Select Start > All Programs > Maintenance > Backup and Restore.

2. Follow the on-screen instructions to set up your backup schedule and to create system image

discs.

NOTE: Windows includes the User Account Control feature to improve the security of your

computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Windows Help and Support for more information.

Performing a recovery

In case of system failure or instability, the computer provides Windows Backup and Restore to recover information you have previously backed up.

NOTE: If you are unable to boot (start up) your computer and you cannot use the system image

discs you previously created (select models only), you may use the System Recovery disc that came with the unit by inserting the System Recovery disc into an external optical drive and booting from the external optical drive. You may need to change boot order via F10–setup to complete this operation.

NOTE: The use of optical discs requires an external USB optical drive (purchased separately).

Using the Windows recovery tools

To recover information you previously backed up, follow these steps:

1. Select Start > All Programs > Maintenance > Backup and Restore.

2. Follow the on-screen instructions to recover your system settings, your computer (select models

only), or your files.

NOTE: Windows includes the User Account Control feature to improve the security of your

Using a Windows 7 operating system DVD (purchased separately)

If you are unable to boot (start up) your computer and you cannot use the system image discs you created immediately after setup, or the System Recovery disc that came with the unit, you must

70 Chapter 7 Backup and recovery

purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. Make sure that your most recent backup (stored on discs or on an external drive) is easily accessible. To order a Windows 7 operating system DVD, go to

http://www.hp.com/support, select

your country or region, and then follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.

CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and

reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.

To initiate recovery using a Windows 7 operating system DVD, follow these steps:

NOTE: This process takes several minutes. Before rebooting, make sure you have changed the

legacy boot order in the F10 utility so that the USB CD-ROM drive is the first choice.

1. If possible, back up all personal files.

2. Restart the computer, and then insert the Windows 7 operating system DVD into the external

optical drive before the Windows operating system loads.

3. When prompted, press any keyboard key.

4. Follow the on-screen instructions.

5. Click Next.

6. Select Repair your computer.

7. Follow the on-screen instructions.

Windows 7 backup and recovery 71

Windows XP backup and recovery

To protect your information, back up files and folders regularly. In case of system failure, you can use the backup files to restore your personal information.

Windows provides the following options:

Creating restore points

●

Restoring your system configuration to a previous state

●

NOTE: For detailed instructions, perform a search for these topics in Help and Support.

NOTE: In case of system instability, HP recommends that you print the recovery procedures and

save them for later use.

Backing up your information

Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.

You can back up individual files or folders to an optional external hard drive or to a network drive.

Note the following when backing up:

Store personal files in the My Documents folder, and back it up periodically.

●

Back up templates stored in their associated programs.

●

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot

●

of your settings. The screen shot can be a time saver if you have to reset your preferences.

To copy the screen and paste it into a word-processing document:

a. Display the screen you want to save.

b. Copy the screen image:

To copy only the active window, press alt+prt sc.

To copy the entire screen, press shift+prt sc.

c. Open a word-processing document and click Edit > Paste.

The screen image is added to the document.

d. Save the document.

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process may take over an hour, depending on file size and the speed of the

computer.

To create a system restore point, follow these steps:

1. Select Start > All Programs > Accessories > System Tools > System Restore.

2. Follow the on-screen instructions to create a restore point.

72 Chapter 7 Backup and recovery

Performing a recovery

In case of system failure or instability, you can use the System Recovery disc (included with your computer) to recover your operating system and programs installed at the factory.

Restoring your computer to an earlier state

To restore the computer to an earlier state, follow these steps:

1. If possible, back up all personal files.

2. Click Start > All Programs > Accessories > System Tools > System Restore.

The System Restore Wizard opens.

3. Click Next and select a restore point.

4. Follow the on-screen instructions.

NOTE: For additional information on initiating a recovery in Windows, perform a search for this topic

in Help and Support.

Recovering the operating system and programs

CAUTION: The recovery process reformats and completely erases the hard drive. All files you have

created and any software installed on the computer are permanently removed. The recovery process reinstalls the original operating system as well as software and drivers. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup.

To recover your operating system and programs, follow these steps:

1. If possible, back up all personal files.

2. Insert the Operating System disc into the optical drive.

3. Shut down the computer.

4. Turn on the computer and boot from the external optical drive.

NOTE: The boot order may need to be changed via F10-Setup.

5. Follow the on-screen instructions to install the original factory image.

Windows XP backup and recovery 73

Linux backup and recovery

Backing up your information

You should back up your computer files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, or discs. Back up your system at the following times:

At regularly scheduled times

●

Before the computer is repaired or restored

●

Before you add or modify hardware or software

●

Performing a system recovery

Recovery allows you to repair or restore the computer to its original factory state. Recovery works from a dedicated recovery partition on the hard drive. This type of recovery restores the computer to its factory condition without using recovery discs.

CAUTION: Using Recovery completely erases hard drive contents and reformats the hard drive. All

files you have created and any software installed on the computer are permanently removed. The recovery tool reinstalls the original operating system and HP programs and drivers that were installed at the factory. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal files must be restored from a backup.

To restore the computer from the partition, follow these steps:

1. If possible, back up all personal files.

2. Restart the computer.

3. Using the arrow keys, select Recovery, and then press enter.

4. Follow the on-screen instructions.

NOTE: If you are unable to boot (start up) your computer from the hard drive partition with the

primary operating system or from the recovery partition, you must purchase a SUSE Linux Enterprise Desktop Operating System DVD to reinstall the operating system. For additional information, refer to

the Worldwide Telephone Numbers booklet.

74 Chapter 7 Backup and recovery

8 Connector pin assignments

Audio-in (microphone)

Pin Signal

1 Audio signal in

2 Audio signal in

3 Ground

Audio-in (microphone) 75

Audio-out (headphone)

Pin Signal

1 Audio out, left channel

2 Audio out, right channel

3 Ground

76 Chapter 8 Connector pin assignments

External monitor

Pin Signal

1 Red analog

2 Green analog

3 Blue analog

4 Not connected

5 Ground

6 Ground analog

7 Ground analog

8 Ground analog

9+5 VDC

10 Ground

11 Monitor detect

12 DDC 2B data

13 Horizontal sync

14 Vertical sync

15 DDC 2B clock

External monitor 77

RJ-11 (modem)

Pin Signal

1 Unused

2Tip

3Ring

4 Unused

5 Unused

6 Unused

78 Chapter 8 Connector pin assignments

RJ-45 (network)

Pin Signal

1Transmit +

2Transmit -

3 Receive +

4 Unused

5 Unused

6 Receive -

7 Unused

8 Unused

RJ-45 (network) 79

Universal Serial Bus

Pin Signal

1+5 VDC

2 Data -

3 Data +

4 Ground

80 Chapter 8 Connector pin assignments

9 Power cord set requirements

The wide range input feature of the device permits it to operate from any line voltage from 100 to 120 volts AC or from 220 to 240 volts AC.

The 3-conductor power cord set included with the device meets the requirements for use in the country or region where the equipment is purchased.

Power cord sets for use in other countries and regions must meet the requirements of the country or region where the device is used.

Requirements for all countries and regions

The requirements listed below are applicable to all countries and regions:

The length of the power cord set must be at least 1.5 m (5.0 ft) and no more than 2.0 m (6.5 ft).

●

All power cord sets must be approved by an acceptable accredited agency responsible for

●

evaluation in the country or region where the power cord set will be used.

The power cord sets must have a minimum current capacity of 10 amps and a nominal voltage

●

rating of 125 or 250 V AC, as required by the power system of each country or region.

The appliance coupler must meet the mechanical configuration of an EN 60 320/IEC 320

●

Standard Sheet C13 connector for mating with the appliance inlet on the back of the device.

Requirements for all countries and regions 81

Requirements for specific countries and regions

Country/region Accredited agency Applicable note number

Australia EANSW 1

Austria OVE 1

Belgium CEBC 1

Canada CSA 2

Denmark DEMKO 1

Finland FIMKO 1

France UTE 1

Germany VDE 1

Italy IMQ 1

Japan METI 3

The Netherlands KEMA 1

Norway NEMKO 1

The People's Republic of China CCC 5

South Korea EK 4

Sweden SEMKO 1

Switzerland SEV 1

Taiwan BSMI 4

The United Kingdom BSI 1

The United States UL 2

1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance

coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

2. The flexible cord must be Type SPT-3 or equivalent, No. 18 AWG, 3-conductor. The wall plug must be a two-pole

grounding type with a NEMA 5-15P (15 A, 125 V) or NEMA 6-15P (15 A, 250 V) configuration.

3. The appliance coupler, flexible cord, and wall plug must bear a “T” mark and registration number in accordance with the

Japanese Dentori Law. The flexible cord must be Type VCT or VCTF, 3-conductor, 1.00-mm² conductor size. The wall plug must be a two-pole grounding type with a Japanese Industrial Standard C8303 (7 A, 125 V) configuration.

4. The flexible cord must be Type RVV, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler

and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

5. The flexible cord must be Type VCTF, 3-conductor, 0.75-mm² conductor size. Power cord set fittings (appliance coupler

and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used.

82 Chapter 9 Power cord set requirements

10 Recycling

Battery

When a battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for computer battery disposal.

Display

WARNING! The backlight contains mercury. Exercise caution when removing and handling the

backlight to avoid damaging this component and causing exposure to the mercury.

CAUTION: The procedures in this chapter can result in damage to display components. The only

components intended for recycling purposes are the liquid crystal display (LCD) panel and the backlight. When you remove these components, handle them carefully.

NOTE: Materials Disposal. This HP product contains mercury in the backlight in the display

assembly that might require special handling at end-of-life. Disposal of mercury may be regulated because of environmental considerations. For disposal or recycling information, contact your local authorities, or see the Electronic Industries Alliance (EIA) Web site at

This section provides disassembly instructions for the display assembly. The display assembly must be disassembled to gain access to the backlight (1) and the liquid crystal display (LCD) panel (2).

NOTE: The procedures provided in this chapter are general disassembly instructions. Specific

details, such as screw sizes, quantities, and locations, and component shapes and sizes, can vary from one computer model to another.

http://www.eiae.org.

Battery 83

Perform the following steps to disassemble the display assembly:

1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display

assembly.

2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of

the display bezel until the bezel disengages from the display assembly.

3. Remove the display bezel (3).

84 Chapter 10 Recycling

4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2).

5. Remove all screws (1) that secure the display panel assembly to the display back cover.

6. Remove the display panel assembly (2) from the display back cover.

7. Turn the display panel assembly upside down.

8. Remove all screws that secure the display panel frame to the display panel.

9. Use a sharp-edged tool to cut the tape (1) that secures the sides of the display panel to the

display panel frame.

Display 85

10. Remove the display panel frame (2) from the display panel.

11. Remove the screws (1) that secure the backlight cover to the display panel.

12. Lift the top edge of the backlight cover (2) and swing it outward.

13. Remove the backlight cover.

14. Turn the display panel right-side up.

86 Chapter 10 Recycling

15. Remove the backlight cables (1) from the clip (2) in the display panel.

16. Turn the display panel upside down.

WARNING! The backlight contains mercury. Exercise caution when removing and handling the

backlight to avoid damaging this component and causing exposure to the mercury.

17. Remove the backlight frame from the display panel.

Display 87

18. Remove the backlight from the backlight frame.

19. Disconnect the display panel cable (1) from the LCD panel.

20. Remove the screws (2) that secure the LCD panel to the display rear panel.

21. Release the LCD panel (3) from the display rear panel.

22. Release the tape (4) that secures the LCD panel to the display rear panel.

23. Remove the LCD panel.

24. Recycle the LCD panel and backlight.

88 Chapter 10 Recycling

Index

AC adapter, spare part

number 21 antenna, removal 52 audio, product description 1 audio-in (microphone) jack

identifying 9 pin assignments 75

audio-out (headphone) jack

identifying 9 pin assignments 76

backing up files 69 Backup and Restore 69, 70 base enclosure, spare part

number 16 battery

replacing 30

spare part number 17 battery bay, identifying 12 battery light, identifying 10 battery locking latch,

identifying 12

battery release latch,

identifying 12

BIOS

determining version 64

downloading an update 64

updating 63 buttons

left TouchPad 4

power 7

right TouchPad 4

Cable Kit

contents 21

spare part number 21 cables, service considerations 24

caps lock light, identifying 5 chipset, product description 1 components

bottom 12 display 11 front 8 left side 10 right side 9 top 3

wireless antenna 13 computer handle, identifying 12 connectors, service

considerations 24

creating a backup 69

default settings, restoring 63 device specifications 65 discs, Operating System 73 diskette drive

precautions 25

product description 1 display assembly

removal 47

spare part number 47 display back cover

illustrated 19, 47

spare part number 19, 47 display bezel

illustrated 18

spare part number 18, 47 display bezel bumpers,

removal 49 display component recycling 83 Display Hinge Kit, spare part

number 19, 47 display hinge, removal 51 display panel

illustrated 19 product description 1

removal 50 spare part

number 16, 19, 22, 47 display specifications 66 drives, preventing damage 25

electrostatic discharge 26 Ethernet, product description 1 external media cards, product

description 2

external monitor port

identifying 10 pin assignments 77

factory settings, restoring 63 fan and heat sink assembly

removal 59

spare part number 17, 59 fan, spare part number 17 fn key, identifying 6 function keys, identifying 6

graphics, product description 1 grounding equipment and

methods 28

handle

identifying 12

removal 53

spare part number 16, 53 hard drive

illustrated 36

precautions 25

removal 36

spare part number 16, 36

specifications 67

Index 89

headphone (audio-out) jack

identifying 9 pin assignments 76

heat sink

removal 59 spare part number 17

integrated webcam light,

identifying 11

internal microphone,

identifying 11

jacks

audio-in (microphone) 9 audio-out (headphone) 9 RJ-11 (modem) 10, 78 RJ-45 (network) 9

keyboard

product description 2 removal 38 spare part number 16, 38

keys

fn 6 function 6 Windows applications 6 Windows logo 6

latches

battery locking 12 battery release 12

lights

battery 10 caps lock 5 mute 5 network activity 9 network connection 9 power 5 TouchPad off indicator 5 webcam 11 wireless 5

memory module

product description 1 removal 32 spare part number 16

microphone (audio-in) jack

identifying 9

pin assignments 75 model name 1 modem

product description 1

removal 56

spare part number 17, 56 modem (RJ-11) jack

identifying 10

pin assignments 78 modem cable, spare part

number 17

monitor port

identifying 10

pin assignments 77 mute light, identifying 5

network activity light, identifying 9 network connection light,

identifying 9

network jack

identifying 9

pin assignments 79

operating system

product description 2 Operating System disc 73 optical drive, product

description 1

packing guidelines 27 pin assignments

audio-in jack 75

audio-out jack 76

external monitor port 77

headphone jack 76

microphone jack 75

modem jack 78

monitor port 77

network jack 79

RJ-11 78

RJ-45 jack 79

Universal Serial Bus (USB)

port 80 plastic parts 24 pointing device, product

description 2

ports

external monitor 10 product description 2

USB 9, 10 power button, identifying 7 power connector

identifying 10

spare part number 17 power cord

set requirements 81

spare part number 21 power light, identifying 5 power requirements, product

description 2

processor

product description 1

removal 54

spare part number 17, 54 product description

audio 1

chipset 1

diskette drive 1

display panel 1

Ethernet 1

external media cards 2

graphics 1

keyboard 2

memory module 1

modem 1

operating system 2

optical drive 1

pointing device 2

ports 2

power requirements 2

processors 1

product name 1

security cable slot 2

serviceability 2

wireless 1 product name 1

recovery 70 removal/replacement

preliminaries 24

procedures 29 RJ-11 (modem) jack

identifying 10

pin assignments 78

90 Index

RJ-45 (network) jack

identifying 9 pin assignments 79

RTC battery

removal 34 spare part number 16, 34

Rubber Kit, spare part number 21

Screw Kit, spare part number 21 SD Card Reader, identifying 9 security cable slot

identifying 9

security cable slot bracket

removal 44 spare part number 16, 41

security cable slot, product

description 2 serial number label, location 14 service access cover

identifying 12 removal 31

spare part number 17, 31 service considerations 24 serviceability, product

description 2

Setup Utility

changing the language 62

displaying system

information 63 exiting 63 navigating 62 restoring default settings 63 selecting 62 starting 62

slot, security cable 9 speaker

identifying 8 illustrated 8, 47 removal 45 spare part number 45, 47

specifications

device 65 display 66 hard drive 67

static-shielding materials 28 system board

removal 54 spare part number 17, 54

system information, displaying 63

System Recovery disc 73

tools required 24 top cover

removal 41 spare part number 16, 41

TouchPad

identifying 4 illustrated 4 product description 2

TouchPad buttons

identifying 4 removal 43

spare part number 16 TouchPad cable, removal 43 TouchPad off indicator,

identifying 4 TouchPad zone, identifying 4 transporting guidelines 27

USB port

identifying 9, 10 pin assignments 80

vents, identifying 8, 10, 12

webcam light, identifying 11 webcam module

illustrated 19 removal 50

spare part number 19 webcam, identifying 11 Windows 7 operating system

DVD 70

Windows applications key,

identifying 6 Windows logo key, identifying 6 Windows recovery 73 wireless antenna

identifying 13 illustrated 13

removal 52 wireless light 5 WLAN module

product description 1

removal 35

spare part number 17, 35

workstation guidelines 27

Index 91

HP Mini 100e Education Edition Maintenance and Service Guide

Specifications and Main Features

Frequently Asked Questions

User Manual

1 Product description

2 External component identification

Top cover

TouchPad

Lights

Keys

Power button

Front

Right side

Left side

Display

Bottom

Wireless antenna

3 Illustrated parts catalog

Serial number label location

Computer major components

Display assembly components

Mass storage devices

Miscellaneous parts

Sequential part number listing

4 Removal and replacement procedures

Preliminary replacement requirements

Tools required

Service considerations

Plastic parts

Cables and connectors

Drive handling

Grounding guidelines

Electrostatic discharge damage

Packaging and transporting guidelines

Workstation guidelines

Equipment guidelines

Component replacement procedures

Service tag

Battery

Service access cover

Memory module

RTC battery

WLAN module

Hard drive assembly

Keyboard

Top cover

Speaker

Display assembly

Handle (select models only)

System board

Modem

Fan and heat sink assembly

5 Setup Utility (BIOS)

Starting Setup Utility

Using Setup Utility

Changing the language of Setup Utility

Navigating and selecting in Setup Utility

Displaying system information

Restoring factory default settings in Setup Utility

Exiting Setup Utility

Updating the BIOS

Determining the BIOS version

Downloading a BIOS update

6 Specifications

Computer specifications

Hard drive specifications

7 Backup and recovery

Windows 7 backup and recovery

Backing up your information

Performing a recovery

Using the Windows recovery tools

Using a Windows 7 operating system DVD (purchased separately)

Windows XP backup and recovery

Backing up your information

Performing a recovery

Restoring your computer to an earlier state

Recovering the operating system and programs

Linux backup and recovery

Backing up your information

Performing a system recovery