HP Mini 100e Education Edition Maintenance and Service Guide
HP Mini 100e Education Edition
Maintenance and Service Guide
© Copyright 2010 Hewlett-Packard
Development Company, L.P.
Intel and Atom are trademarks of Intel
Corporation in the U.S. and other countries.
Microsoft and Windows are U.S. registered
trademarks of Microsoft Corporation. SD
Logo is a trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
First Edition: July 2010
Document Part Number: 616944-001
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by the
International Standard for Safety of Information Technology Equipment (IEC 60950).
iii
iv Safety warning notice
Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 3
Top ....................................................................................................................................................... 3
Top cover ............................................................................................................................. 3
TouchPad ............................................................................................................................ 4
Lights ................................................................................................................................... 5
Keys ..................................................................................................................................... 6
Power button ........................................................................................................................ 7
Front ..................................................................................................................................................... 8
Right side ............................................................................................................................................. 9
Left side .............................................................................................................................................. 10
Display ................................................................................................................................................ 11
Bottom ................................................................................................................................................ 12
Wireless antenna ................................................................................................................................ 13
3 Illustrated parts catalog ............................................................................................................................... 14
Serial number label location ............................................................................................................... 14
Computer major components ............................................................................................................. 15
Display assembly components ........................................................................................................... 18
Mass storage devices ......................................................................................................................... 20
Miscellaneous parts ............................................................................................................................ 21
Sequential part number listing ............................................................................................................ 22
4 Removal and replacement procedures ....................................................................................................... 24
Preliminary replacement requirements ............................................................................................... 24
Tools required .................................................................................................................... 24
Service considerations ....................................................................................................... 24
Plastic parts ....................................................................................................... 24
Cables and connectors ..................................................................................... 24
Drive handling ................................................................................................... 25
Grounding guidelines ......................................................................................................... 26
Electrostatic discharge damage ........................................................................ 26
v
Packaging and transporting guidelines ............................................. 27
Workstation guidelines ..................................................................... 27
Equipment guidelines ....................................................................... 28
Component replacement procedures ................................................................................................. 29
Service tag ......................................................................................................................... 29
Battery ............................................................................................................................... 30
Service access cover ......................................................................................................... 31
Memory module ................................................................................................................. 32
RTC battery ....................................................................................................................... 34
WLAN module .................................................................................................................... 35
Hard drive assembly .......................................................................................................... 36
Keyboard ........................................................................................................................... 38
Top cover ........................................................................................................................... 41
Speaker ............................................................................................................................. 45
Display assembly ............................................................................................................... 47
Handle (select models only) .............................................................................................. 53
System board ..................................................................................................................... 54
Modem ............................................................................................................................... 56
Fan and heat sink assembly .............................................................................................. 59
5 Setup Utility (BIOS) ....................................................................................................................................... 62
Starting Setup Utility ........................................................................................................................... 62
Using Setup Utility .............................................................................................................................. 62
Changing the language of Setup Utility ............................................................................. 62
Navigating and selecting in Setup Utility ............................................................................ 62
Displaying system information ........................................................................................... 63
Restoring factory default settings in Setup Utility .............................................................. 63
Exiting Setup Utility ............................................................................................................ 63
Updating the BIOS ............................................................................................................................. 63
Determining the BIOS version ........................................................................................... 64
Downloading a BIOS update ............................................................................................. 64
6 Specifications ................................................................................................................................................ 65
Computer specifications ..................................................................................................................... 65
25.65-cm (10.1-in), Wide Super VGA (WSVGA) display specifications ............................................. 66
Hard drive specifications .................................................................................................................... 67
7 Backup and recovery .................................................................................................................................... 68
Windows 7 backup and recovery ....................................................................................................... 69
Backing up your information .............................................................................................. 69
Performing a recovery ....................................................................................................... 70
Using the Windows recovery tools .................................................................... 70
Using a Windows 7 operating system DVD (purchased separately) ................. 70
vi
Windows XP backup and recovery ..................................................................................................... 72
Backing up your information .............................................................................................. 72
Performing a recovery ....................................................................................................... 73
Restoring your computer to an earlier state ...................................................... 73
Recovering the operating system and programs .............................................. 73
Linux backup and recovery ................................................................................................................ 74
Backing up your information .............................................................................................. 74
Performing a system recovery ........................................................................................... 74
8 Connector pin assignments ......................................................................................................................... 75
Audio-in (microphone) ........................................................................................................................ 75
Audio-out (headphone) ....................................................................................................................... 76
External monitor ................................................................................................................................. 77
RJ-11 (modem) .................................................................................................................................. 78
RJ-45 (network) .................................................................................................................................. 79
Universal Serial Bus ........................................................................................................................... 80
9 Power cord set requirements ...................................................................................................................... 81
Requirements for all countries and regions ........................................................................................ 81
Requirements for specific countries and regions ............................................................................... 82
10 Recycling ..................................................................................................................................................... 83
Battery ................................................................................................................................................ 83
Display ................................................................................................................................................ 83
Index ................................................................................................................................................................... 89
vii
viii
1 Product description
Category Description
Product Name HP Mini 100e Education Edition
Processor Intel® Atom™ N455 1.66-GHz processor, 512-KB Level 2 cache
Chipset Intel NM10 Express
Graphics Intel® Graphics Media Accelerator 950
Universal Memory Architecture (UMA) graphics subsystem
Display panel 25.65-cm (10.1-in) Wide Super VGA (WSVGA) 1024x600 LCD
Memory One customer-accessible/upgradable memory module slot (SODIMM 667-MHz,
DDR3)
Supports up to 2 GB of system memory
PC3-10600, 667-MHz, DDR3, shared
Supports the following configurations:
Hard drive Supports 9.5-mm (0.37-in), 6.35-cm (2.5-in) parallel SATA hard drives
160-GB, 5400-RPM
Optical drive Supports external USB optical drives only
Diskette drive Supports external USB diskette drives only
Audio/Visual High-definition (HD) audio
Integrated monaural speaker
Fixed integrated digital microphone
Fixed integrated VGA webcam
Modem 56K data/fax modem
Ethernet Integrated Realtek RTL8105E-GR 10/100M network interface card (NIC)
Wireless WLAN antenna built into display assembly
Integrated WLAN by way of 802.11b/g/n WLAN module
1024-MB total system memory (1024 × 1)
●
2048-MB total system memory (2048 × 1)
●
1
Category Description
External media cards SD Card Reader supporting:
MultiMediaCard (MMC)
●
Secure Digital High Capacity (SDHC) Memory Card
●
Ports Audio-in (stereo microphone)
Audio-out (headphone)
RJ-45 (Ethernet, includes link and activity lights)
2 USB 2.0 (1 powered)
3-pin AC power
VGA, supporting up to 1400x1050 external resolution @ 60Hz, hot plug/unplug,
and auto detection for correct output to wide-aspect vs. standard
Keyboard/pointing device 92% keyboard
TouchPad, with 2 TouchPad buttons and 2-way scrolling (taps enabled as
default)
Power requirements 40-watt adapter, RC/V 2W
AC adapter connector on cable
6-cell lithium-ion (Li-ion) battery (2.2-Ah, 47-Wh)
3-cell lithium-ion (Li-ion) battery (2.55-Ah, 28-Wh)
Security Security cable slot
Operating system Preinstalled:
Windows® XP Home SP3
Windows 7 Starter (Basic)
Novel SuSE Linux Enterprise Desktop (SLED) 11
Serviceability End-user replaceable parts:
AC adapter
Battery (system)
Hard drive
Keyboard
Memory module
2 Chapter 1 Product description
2 External component identification
Top
Top cover
Component Description
Network light Off: All network functions are off.
On: The computer is connected to a wired network or an
integrated wireless device, such as a wireless local area
network (WLAN) device, is on.
Top 3
TouchPad
Component Description
(1)
(2) TouchPad zone Moves the pointer and selects or activates items on the
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) Right TouchPad button Functions like the right button on an external mouse.
TouchPad off indicator Turns the TouchPad on and off. Quickly double-tap the
TouchPad off indicator to turn the TouchPad on and off.
screen.
4 Chapter 2 External component identification
Lights
Component Description
(1) TouchPad off indicator
(2) Caps lock light
(3)
(4)
(5)
Power light
Mute light
Wireless light
On: The TouchPad is off.
●
Off: The TouchPad is on.
●
On: Caps lock is on.
●
Off: Caps lock is off.
●
On: The computer is on.
●
Blinking: The computer is in the Sleep, Standby, or
●
Suspend state.
Off: The computer is off or in Hibernation.
●
On: Computer sound is off.
●
Off: Computer sound is on.
●
Off: All wireless devices are off.
●
On: An integrated wireless device, such as a wireless
●
local area network (WLAN) device, is on.
Top 5
Keys
Component Description
(1) fn key Executes frequently used system functions when pressed
in combination with a function key.
(2)
(3)
(4) Function keys Execute frequently used system functions when pressed in
Windows logo key Displays the Windows Start menu.
Windows applications key Displays a shortcut menu for items beneath the pointer.
combination with the fn key.
6 Chapter 2 External component identification
Power button
Component Description
Power button
When the computer is off, press the button to turn on
●
the computer.
When the computer is on, press the button briefly to
●
initiate Sleep (Windows) or Suspend (Linux).
When the computer is in the Sleep or Suspend state,
●
press the button briefly to exit Sleep or Suspend.
When the computer is in Hibernation, press the button
●
briefly to exit Hibernation.
If the computer has stopped responding and operating
system shutdown procedures are ineffective, press and
hold the power button for at least 5 seconds to turn off the
computer.
To learn more about your power settings, select Start >
Control Panel > System and Security > Power Options,
or refer to the HP Notebook Reference Guide (Windows) or
Computer > Control Center > System > Power
Management (Linux).
Top 7
Front
Component Description
(1) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal for the
internal fan to cycle on and off during routine operation.
(2) Speaker Produces sound.
8 Chapter 2 External component identification
Right side
Component Description
(1)
(2)
(3) SD Card Reader Supports the following digital card formats:
(4)
(5) Network activity light Blinking amber: Data is being transmitted over the network.
(6)
(7) Network connection light Green: The computer is connected to the network.
Audio-out (headphone) jack Connects optional powered stereo speakers, headphones,
Audio-in (microphone) jack Connects an optional external microphone.
USB port Connects an optional USB device. When this port is the
RJ-45 (network) jack Connects a network cable.
earbuds, a headset, or television audio.
WARNING! To reduce the risk of personal injury, adjust
the volume before putting on headphones, earbuds, or a
headset. For additional safety information, refer to the
Regulatory, Safety, and Environmental Notices.
NOTE: When a device is connected to the jack, the
computer speaker is disabled.
MultiMediaCard (MMC)
●
Secure Digital High Capacity (SDHC) Card
●
only USB port in use, it functions as a powered USB port.
(8)
Security cable slot Attaches an optional security cable to the computer.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from being
mishandled or stolen.
Right side 9
Left side
Component Description
(1) Vent Enables airflow to cool internal components.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
(2)
(3) Battery light
(4)
(5)
(6)
Power connector Connects an AC adapter.
External monitor port Connects an external VGA monitor or projector.
USB port Connects an optional USB device. When this port is the
RJ-11 (modem) jack Connects an optional modem cable.
Off: The computer is running on battery power.
●
Amber: The battery has reached a low or critical level
●
or there is a battery error.
White: The computer is connected to external power
●
and the battery is charged.
only USB port in use, it functions as a powered USB port.
10 Chapter 2 External component identification
Display
Component Description
(1) Internal microphone Records sound.
(2) Webcam light On: The webcam is in use.
(3) Webcam Records video and captures still photographs.
Display 11
Bottom
Component Description
(1) Computer handle (select models only) Allows you to carry the computer.
(2) Service access cover Provides access to the hard drive bay, a memory module
CAUTION: To reduce the risk of damaging the computer,
close the computer before picking it up by the handle.
slot, and the wireless local area network (WLAN) module.
(3)
(4) Vent Enables airflow to cool internal components.
(5)
(6) Battery bay Holds the battery.
Battery locking latch Locks the battery into the battery bay.
NOTE: The computer fan starts up automatically to cool
internal components and prevent overheating. It is normal
for the internal fan to cycle on and off during routine
operation.
Battery release latch Releases the battery from the battery bay.
12 Chapter 2 External component identification
Wireless antenna
Component Description
WLAN antenna* Sends and receives wireless signals to communicate with wireless
*The antenna is not visible from the outside of the computer. For optimal transmission, keep the areas immediately around
the antenna free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety, and
Environmental Notices that applies to your country or region.
local area networks (WLAN).
Wireless antenna 13
3 Illustrated parts catalog
Serial number label location
When you order parts or request information, the serial number label, affixed to the bottom of the
computer, provides important information that you may need when contacting technical support.
NOTE: The serial number label may vary according to model.
Component Description
(1) Part number The number that provides specific information about the product's hardware
(2) Serial number An alphanumeric number that is unique to each product.
(3) Product name The product name affixed to the front of your computer.
(4) Warranty period The duration of the warranty period for this computer.
components. The part number helps a service technician to determine what
components and parts are needed.
14 Chapter 3 Illustrated parts catalog
Computer major components
Computer major components 15
Item Description Spare part number
(1) Display panel—25.65-cm (10.1-in) Wide Super VGA (WSVGA) 1024x600 LCD
See
Display assembly components on page 18 for a comprehensive list of display
assembly spare parts.
(2) Keyboard
(3) Handle
For use in Brazil 615967-201
●
For use in France 615967-051
●
For use in French Canada 615967-121
●
For use in Germany 615967-041
●
For use in Italy 615967-061
●
For use in Latin America 615967-161
●
For use in Portugal 615967-131
●
For use in Spain 615967-071
●
For use in Thailand 615967-281
●
For use in the United Kingdom 615967-031
●
For use in the United States 615967-001
●
NOTE: The handle is included in the Handle Kit, spare part number 615966-001.
615968-001
(4) Handle bracket
NOTE: The handle bracket is included in the Handle Kit, spare part number 615966-001.
(5) Top cover (includes TouchPad and security cable bracket) 615965-001
(6) Security cable slot bracket (included in the top cover kit, spare part number
615965-001)
(7) TouchPad buttons (includesTouchPad board and cables) 619572-001
(8) Base enclosure
For models with a handle 615960-001
For models without a handle 626121-001
(9) Speaker 619573-001
(10) Memory module (PC3-10600, 667-MHz, DDR3, shared)
1-GB 621563-001
2-GB 621567-001
(11) RTC battery 619570-001
(12) Hard drive (160-GB, 5400-RPM)
NOTE: The hard drive spare part kit includes a bracket, screws, grommets, and Mylar
tape.
621406-001
See
Mass storage devices on page 20 for a comprehensive list of hard drive spare parts.
16 Chapter 3 Illustrated parts catalog
Item Description Spare part number
(13) WLAN module (4312 802.11b/g/n) 625054-001
(14) Modem cable
NOTE: The modem cable is included in the Cable Kit, spare part number 615961-001.
Fan and heat sink assembly (includes replacement thermal material) 619576-001
(15) Heat sink assembly
(16) Fan
(17) System board (includes Intel Atom N455, 1.66-GHz processor, 512-KB L2 cache, and
replacement thermal material)
(18) Modem 620340-001
(19) Power connector (includes cable)
NOTE: The power connector is included in the base enclosure, spare part number
615960-001.
(20) Battery
6-cell lithium-ion (Li-ion) battery (2.2-Ah, 47-Wh) 611708-001
3-cell lithium-ion (Li-ion) battery (2.55-Ah, 28-Wh) 611707-001
(21) Service access cover
NOTE: The service access cover is included in the Plastics Kit, spare part number
619575-001 (for use in all countries and regions except Brazil) and spare part number
627093-001 (for use only in Brazil).
615969-001
Computer major components 17
Display assembly components
Item Description Spare part number
(1) Display bezel 619578-001
18 Chapter 3 Illustrated parts catalog
Item Description Spare part number
(2) Webcam module 622745-001
(3) Display Hinge Kit (Includes left and right display panel hinges, brackets, and screws) 619574-001
(4) Display panel—25.65-cm (10.1-in) Wide Super VGA (WSVGA) 1024x600 LCD 615968-001
(5) Display cable (included in the Cable Kit, spare part number 615961-001)
(6) WLAN antenna and cable (included in the Cable Kit, spare part number 615961-001)
(7) Display back cover (includes logo and shielding)
For models with a handle 619577-001
For models without a handle (not illustrated) 626122-001
Display assembly components 19
Mass storage devices
NOTE: The hard drive spare part kit includes a bracket, screws, grommets, and Mylar tape.
Item Description Spare part number
(1) Hard drive connector 619571-001
(2) Hard drive (160-GB, 5400-RPM) 621406-001
(3) Grommets (included in the hard drive kit)
(4) Bracket (included in the hard drive kit)
20 Chapter 3 Illustrated parts catalog
Miscellaneous parts
Description Spare part number
40-watt adapter, RC/V 2W 609949-001
Power cords
For use in Brazil 490371-201
For use in Europe 490371-021
For use in Italy 490371-061
For use in Japan 490371-291
For use in North America 490371-001
For use in The People's Republic of China 490371-AA1
For use in Singapore and the United Kingdom 490371-031
For use in South Korea 490371-AD1
For use in Taiwan 490371-AB1
Cable Kit (includes LCD display cable, webcam cable, modem cable, wireless cable, RJ-11 cable,
and TouchPad cable)
Rubber Kit (includes 4 LCD display bezel bumpers) 615963-001
Screw Kit 615962-001
56K modem 620340-001
615961-001
Miscellaneous parts 21
Sequential part number listing
Spare part
number
490371-001 Power cord for use in North America
490371-021 Power cord for use in Europe
490371-031 Power cord for use in Singapore and the United Kingdom
490371-061 Power cord for use in Italy
490371-201 Power cord for use in Brazil
490371-291 Power cord for use in Japan
490371-AA1 Power cord for use in The People's Republic of China
490371-AB1 Power cord for use in Taiwan
490371-AD1 Power cord for use in South Korea
609949-001 40-watt adapter RC/V 2W
611707-001 3-cell lithium-ion (Li-ion) battery (2.55-Ah, 28-Wh)
611708-001 6-cell lithium-ion (Li-ion) battery (2.2-Ah, 47-Wh)
615960-001 Base enclosure (for models with a handle)
615961-001 Cable Kit (includes LCD display cable, webcam cable, modem cable, wireless cable, RJ-11 cable, and
Description
TouchPad cable)
615962-001 Screw Kit
615963-001 Rubber Kit (includes 4 LCD display bezel bumpers)
615965-001 Top cover (includes TouchPad and security cable slot bracket)
615966-001 Handle Kit (includes bracket and screws) (10 Handle Kits per package)
615967-001 Keyboard for use in the United States
615967-031 Keyboard for use in the United Kingdom
615967-041 Keyboard for use in Germany
615967-051 Keyboard for use in France
615967-061 Keyboard for use in Italy
615967-071 Keyboard for use in Spain
615967-121 Keyboard for use in French Canada
615967-131 Keyboard for use in Portugal
615967-161 Keyboard for use in Latin America
615967-201 Keyboard for use in Brazil
615967-281 Keyboard for use in Thailand
615968-001 Display panel—25.65-cm (10.1-in) Wide Super VGA (WSVGA) 1024x600 LCD
615969-001 System board (includes Intel Atom N455, 1.66-GHz processor, 512-KB L2 cache, and replacement thermal
material)
22 Chapter 3 Illustrated parts catalog
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