HP Microsoft Operations Manager Software User Manual
HP Management Packs 1.3 for Microsoft® Operations Manager 2005 User Guide
Part Number 379017-004
May 2008 (Fourth Edition)
© Copyright 2004, 2008 Hewlett-Packard Development Company, L.P.
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Audience assumptions
This document is for the person trained in network software administration and who understands concepts
like TCP/IP, NTP, NFS, DNS, directory services (such as Active Directory and LDAP), and asynchronous
serial communications.
Contents
Overview..................................................................................................................................... 5
About this guide........................................................................................................................................... 5
Introduction .................................................................................................................................................5
Benefits ....................................................................................................................................................... 6
Features ......................................................................................................................................................6
System requirements .....................................................................................................................................7
Insight Management Agent requirements .............................................................................................. 7
Management protocol requirements .....................................................................................................7
MOM platform support .................................................................................................................................8
HP hardware support.................................................................................................................................... 8
Supported operating systems......................................................................................................................... 9
Product architecture...................................................................................................................................... 9
HP Management Pack operations ......................................................................................................11
Installation ................................................................................................................................. 13
Installation overview ...................................................................................................................................13
Preinstallation checklist ...............................................................................................................................13
Downloading and installing the HP ProLiant Management Pack 1.3 for MOM 2005......................................... 14
Downloading and installing the HP Integrity Management Pack 1.2 for MOM 2005 ........................................18
Importing the Management Packs ................................................................................................................22
Post-installation procedures.......................................................................................................................... 28
Uninstalling the HP IMP for MOM 2000....................................................................................................... 30
Using the software ...................................................................................................................... 33
Using the HP Management Packs 1.3 for MOM 2005...................................................................................33
Computer groups .......................................................................................................................................33
Discovering HP servers ..................................................................................................................... 34
Rule groups ...............................................................................................................................................35
HP event rules ..................................................................................................................................35
State monitoring and service discovery rules .......................................................................................36
Knowledge base data.......................................................................................................................37
Customizing event rules ....................................................................................................................38
Public views...............................................................................................................................................39
Viewing HP alerts............................................................................................................................. 41
Analyzing HP alerts ..........................................................................................................................42
Computers view ...............................................................................................................................43
Computer Rule Groups view..............................................................................................................45
Computer Groups view..................................................................................................................... 46
Events view...................................................................................................................................... 46
Computer Roles view ........................................................................................................................47
HP Systems Insight Manager hosts .....................................................................................................48
Server Group Diagram view..............................................................................................................50
Service Level Exceptions view............................................................................................................51
State view .......................................................................................................................................51
Task Status view............................................................................................................................... 52
State monitoring for HP servers .......................................................................................................... 53
Tasks for HP servers....................................................................................................................................65
Contents 3
HP System Management Homepage task............................................................................................65
HP Systems Insight Manager task.......................................................................................................66
HP Lights-Out Management Processor task .......................................................................................... 67
HP Management Processor task.........................................................................................................70
HP ProLiant Integrated Management Log Display task ..........................................................................73
HP ProLiant Integrated Management Log Clear task .............................................................................73
Discovery tasks ................................................................................................................................74
Event rules for HP ProLiant servers................................................................................................. 76
ProLiant base hardware events ....................................................................................................................76
ProLiant environmental hardware events .......................................................................................................77
ProLiant Remote Management Processor events .............................................................................................77
ProLiant cluster hardware events ..................................................................................................................78
ProLiant network interface events .................................................................................................................78
ProLiant server storage events......................................................................................................................78
Event rules for HP Integrity servers................................................................................................. 81
Integrity base hardware events ....................................................................................................................81
Integrity cluster hardware events ................................................................................................................102
Integrity network interface events ...............................................................................................................103
Integrity server storage events....................................................................................................................103
HP IMP for MOM 2000 data tables............................................................................................ 106
Removing the HP IMP for MOM 2000 components......................................................................................106
HP IMP for MOM 2000 computer groups...................................................................................................106
HP IMP for MOM 2000 computer attributes................................................................................................107
HP IMP for MOM 2000 rule groups...........................................................................................................107
HP IMP for MOM 2000 scripts.................................................................................................................. 108
HP IMP for MOM 2000 providers .............................................................................................................108
HP IMP for MOM 2000 public views .........................................................................................................108
Technical support...................................................................................................................... 110
Additional references................................................................................................................................110
Before contacting HP support .................................................................................................................... 110
Technical support contact information for the HP Management Packs 1.3 for MOM 2005...............................111
HP contact information.............................................................................................................................. 111
Acronyms and abbreviations......................................................................................................112
Index....................................................................................................................................... 114
Contents 4
Overview
About this guide
This guide is designed for system administrators who use the HP Management Packs 1.3 for Microsoft®
Operations Manager 2005, Insight Management Agents, and other HP applications and tools to manage
the operations of HP ProLiant and Integrity servers within a MOM environment.
In this guide, the HP ProLiant Management Pack 1.3 for MOM 2005 and the HP Integrity Management
Pack 1.2 for MOM 2005 are referred to collectively as the "HP Management Packs 1.3 for MOM 2005"
where functionality overlaps.
You should be familiar with the configuration and operation of Microsoft® Windows®, Microsoft®
Operations Manager 2005 SP1, and the Insight Management Agents. Because of the potential risk of
data loss, only individuals who are experienced with using this software should implement the procedures
described in this guide.
HP assumes that this level of expertise is available to customers using the HP Management Packs 1.3 for
Microsoft® Operations Manager 2005 User Guide. If the information included in this guide seems overly
complex, HP recommends further review of the Microsoft® product documentation and the HP
Management Packs 1.3 for MOM 2005 product documentation.
Introduction
HP delivers new management packs that complement and extend MOM 2005, integrating alert
processing, state monitoring, and hardware resource lifecycle management for HP ProLiant and Integrity
servers.
Designed specifically for MOM 2005, the HP Management Packs 1.3 for MOM 2005 provide
predefined policies, event processing rules, and tasks, which enable administrators to proactively
streamline IT operations and ensure increased systems availability by monitoring Microsoft® Windows®
environments and HP server hardware platforms through a common MOM console.
The HP Management Packs 1.3 for MOM 2005 automatically discover and group HP ProLiant and
Integrity servers by hardware platform type. Default policies highlight the state of HP hardware and
management software components and present a comprehensive collection of server attributes that
provides a consolidated view of system status and configuration data. Predefined event processing rules
build on the functionality of the HP Insight Management Agents to display Windows® Event Log entries
for HP server hardware as alerts in the MOM 2005 Operator Console, including real-time and prefailure
event definitions.
Overview 5
For advanced hardware lifecycle management and remote administration of HP ProLiant and Integrity
servers, the HP Management Packs 1.3 for MOM 2005 include tasks that launch HP Systems Insight
Manager for group systems administration, the HP System Management Homepage for single system
health and configuration monitoring, and advanced remote server administration through the HP LightsOut Management Processor.
Benefits
The HP Management Packs 1.3 for MOM 2005 provide the following benefits:
•
Hardware resource management for HP ProLiant and Integrity servers with augmented MOM 2005
SP1
•
Simplified and proactive monitoring of the Microsoft® Windows® and HP hardware resources using
a common MOM 2005 console
•
Streamlined IT administration and increased systems availability
Features
The HP Management Packs 1.3 for MOM 2005 and MOM 2005 SP1 support the following new
features:
•
Integration with MOM 2005 SP1
•
Support for Windows Server® 2003 and x64 Editions
•
New event rules for HP ProLiant Support Pack versions up to 8.00
Overview 6
•
New event rules for HP Integrity Support Pack versions up to 4.6
•
Streamlined Base Hardware event rules in the HP Integrity Management Pack 1.2 for MOM 2005
•
Streamlined procedure for HP Management Packs 1.3 for MOM 2005 installation
•
Improved management of events generated by the HP ProLiant Servers Service Discovery and the HP
Integrity Servers Service Discovery processing rules
•
Updated Server Diagram View to include Insight Management Agent versions for x64 systems
In addition to the new features, the HP Management Packs 1.3 for MOM 2005 also include the following
features:
•
Fully scripted installation that creates HP specific groups and copies HP rules, scripts, views, tasks,
and knowledge base data to the MOM 2005 database
•
Automatic discovery and grouping of HP ProLiant and Integrity servers by server family and platform
type
•
State monitoring for HP hardware subsystems and management software components
•
Predefined rules to process and clearly display Windows® Event Log entries for HP server hardware
alerts in the MOM 2005 Operator Console
•
Policies to clearly present consolidated views of key HP server attributes for a rapid system analysis
that includes CPU type, total memory, available hard drive storage, firmware revisions, and the
installed version of Insight Management Agents
•
HP servers are clearly represented in the MOM Diagram View
•
Tasks to launch HP SIM and the HP System Management Homepage
•
Tasks to provide server associations for HP Lights-Out Management Processors from the MOM
Operator Console
•
Access to HP BladeSystem and other HP ProLiant Essentials value-added software for hardware
performance management, vulnerability assessment, and advanced lifecycle administration of blade
servers and virtual systems through HP SIM
System requirements
The following sections describe the system requirements necessary to install and operate the HP
Insight Management Agent requirements
Management Packs 1.3 for MOM 2005.
The appropriate versions of HP Insight Management Agents are installed and running on all managed
servers. The HP Management Packs 1.3 for MOM 2005 support event notifications generated by the
following Insight Management Agents:
•
HP Insight Management Agents for ProLiant Servers, versions 5.5 to 8.0
•
HP Insight Management Agents for Integrity Servers, versions 2.3 to 4.6
Management protocol requirements
The HP Management Packs 1.3 for MOM 2005 require the following management protocols:
Overview 7
•
SNMP for servers—Required locally on each managed HP server to enable correct operations of the
HP Insight Management Agents and to populate MOM 2005 with hardware state information
•
HTTP—Required to enable tasks in MOM 2005 that access HP SIM, the HP System Management
Homepage on individual managed systems, and HP Management Processors
MOM platform support
The HP Management Packs 1.3 for MOM 2005 are fully qualified to install and operate with MOM
2005 and MOM 2005 SP1.
CAUTION: HP strongly discourages the use of the HP IMP for MOM 2000 in a MOM 2005
environment. The new HP Management Packs for ProLiant and Integrity servers have been
specifically developed to take advantage of the redesigned architecture and new features
provided with MOM 2005. Installing the HP IMP for MOM 2000 in a MOM 2005
environment might lead to duplicate event entries and groups, plus several inoperative features
In line with the Microsoft® position on MOM 2000 support, the HP Management Packs 1.3 for MOM
2005 are not supported under MOM 2000. MOM 2005 management packs use a new health model
with enhanced capabilities. Consequently, Microsoft® does not provide support for MOM 2005
management packs in a MOM 2000 environment.
that might be difficult to remove from a MOM 2005 database.
HP hardware support
The HP Management Packs 1.3 for MOM 2005 discover and monitor the following HP hardware
platforms running HP Insight Management Agents:
•
HP ProLiant servers
o
HP ProLiant DL 300 series
o
HP ProLiant DL 500 series
o
HP ProLiant ML series
o
HP ProLiant BL series
•
HP Integrity servers
o
HP Integrity Superdome 1000 series
o
HP Integrity Superdome 2000 series
o
HP Integrity rx1620 series
o
HP Integrity rx2620 series
o
HP Integrity rx2660 series
o
HP Integrity rx3600 series
o
HP Integrity rx4640 series
o
HP Integrity rx6600 series
o
HP Integrity rx7620 series
o
HP Integrity rx7640 series
o
HP Integrity rx8620 series
Overview 8
o
HP Integrity rx8640 series
o
HP Integrity Virtual Machines
Supported operating systems
The HP Management Packs 1.3 for MOM 2005 support the discovery and monitoring for HP ProLiant and
Integrity servers running the following operating systems:
•
Windows Server® 2003
•
Windows Server® 2003 x64 Edition
•
Windows Server® 2003 for Itanium (English and Japanese editions)
•
Windows® 2000 with Service Pack 2 or later
•
Windows Server® 2000
•
Windows® 2000 Advanced Server
•
Windows® 2000 Datacenter Server
•
Windows NT® 4.0 Server with Service Pack 6a
This version of the Management Pack does not support Windows® 2008.
Product architecture
The HP Management Packs 1.3 for MOM 2005 integration is designed to perform the following major
functions:
•
Automatically identify, group, and display HP ProLiant and Integrity servers within the MOM 2005
Operator Console
•
Populate MOM with server attribute and configuration data for HP hardware and software
components
•
Monitor and display the state of HP server hardware and the associated management services
•
Proactively identify, translate, and display HP hardware events written to the Windows® Event Log
as MOM alerts
•
Provide browser-based links to HP management tools for hardware resource management and
advanced remote administration from within MOM 2005
Overview 9
The following figure identifies the main elements of MOM 2005 and the components installed by the HP
Management Packs 1.3 for MOM 2005.
All elements of the HP Management Packs are copied to the MOM database. The following elements are
included:
•
Computer groups
•
Computer attributes
•
Providers
•
Rules
•
Scripts
•
Tasks
•
Views
If an HP ProLiant or Integrity server is running HP Insight Management Agents, the discovery rules
provided with the management pack assign the server to the appropriate HP group within MOM 2005.
After the server is properly discovered, the relevant HP providers, event processing rules, state processing
rules, and scripts are also copied to the server if the server is classified as "Managed" under MOM
2005. Managed servers have a local MOM Agent and Insight Management Agents installed. Each
managed server uses these rules and scripts to perform local event management and filtering before
escalation to the MOM Operator Console.
Overview 10
This process does not take place for "agentless" servers under MOM 2005. Agentless servers do not have
a local MOM agent installed on managed systems. HP recommends keeping the minimum number of
agentless servers in your MOM environment.
NOTE: See "Installation (on page 13)" for information on the components and functionality
provided by the HP Management Packs 1.3 for MOM 2005.
HP Management Pack operations
The following figure identifies some of the major elements of the HP Management Packs 1.3 for MOM
2005 and the underlying elements used to collect data and process hardware events and state changes.
•
The HP server discovery rules and scripts use Insight Management Agents, system BIOS data, and
information from WMI to identify HP ProLiant and Integrity servers and collate individual system
configuration attributes.
•
HP state monitoring rules use data from Insight Management Agents MIB files to monitor the
condition of HP ProLiant and Integrity server hardware and to populate the State views in the MOM
2005 Operator Console. HP state monitoring rules also monitor the availability of key HP
management software and services, such as Insight Management Agents, Version Control Agents,
and Insight Diagnostics.
•
The HP event processing rules rely on Insight Management Agents and data written to the
Windows® Event Log to identify and process HP hardware events.
When an HP Insight Management Agent generates an event, a corresponding entry is written to the
Windows® Event log, which is the primary event data source used by MOM 2005. If the HP event
in the Windows® Event Log has an associated event processing rule defined by an HP Management
Pack, a MOM alert is generated and written to the appropriate view in the MOM Operator
Console.
HP alerts in MOM include clear event details and knowledge base data designed to enable rapid
analysis of real-time and prefailure conditions. Certain hardware events reported to the Windows®
Event Log can also generate additional events that indicate a change in hardware state.
Overview 11
See "Using the software (on page 33)" for information on the components provided with the HP
Management Packs 1.3 for MOM 2005.
Overview 12
Installation
Installation overview
NOTE: Review the information in "System requirements (on page 7)" before beginning the
To install the HP Management Packs 1.3 for MOM 2005:
1.
2.
3.
4.
5.
6.
installation.
Select the appropriate management pack to install.
Download the appropriate management pack file from the HP website
(http://www.hp.com/servers/integration
If the HP IMP for MOM 2000 has been stalled in a MOM 2005 environment, remove the HP IMP for
MOM 2000. Failure to perform this step can lead to duplicate event and group entries and
inoperative functionality under MOM 2005. See "Uninstalling the HP IMP for MOM 2000"
("Uninstalling the HP IMP for MOM 2000" on page 30) for instructions to completely remove the
management pack.
Install the HP Management Packs 1.3 for MOM 2005 into the MOM environment ("Downloading
and installing the HP ProLiant Management Pack 1.3 for MOM 2005" on page 14, "Downloading
and installing the HP Integrity Management Pack 1.2 for MOM 2005" on page 18).
Import the management pack ("Importing the Management Packs" on page 22) into the MOM
environment.
Complete the post-installation procedures (on page 28) to discover and display HP servers in MOM.
).
Preinstallation checklist
Before installing the HP Management Packs 1.3 for MOM 2005, be sure to review the installation
information. The following requirements must be met before installing this product:
•
If the HP IMP for MOM 2000 was installed on the MOM 2005 Management Server, remove the HP
IMP ("Uninstalling the HP IMP for MOM 2000" on page 30) before installing the HP Management
Packs 1.3 for MOM 2005.
•
The HP ProLiant Management Pack 1.3 for MOM 2005 and HP Integrity Management Pack 1.2 for
MOM 2005 are separate import modules. Be sure to install only the management packs required to
manage the target system environment. MOM does not currently facilitate the easy removal of
installed management packs.
•
Installation of the HP Management Packs 1.3 for MOM 2005 uses the standard Import Management
Pack option provided in the MOM 2005 Administrator Console.
•
If the HP MOM Management Pack for MOM 2005 1.0 or 1.1 was previously installed, decide
whether you want to update or replace the previous version before proceeding with the HP
Management Packs 1.3 for MOM 2005 installation. This decision is critical because previously
recorded Company Knowledge information and HP Integrity Base Hardware Event rules can be lost
Installation 13
if you make the wrong selection. See "Importing the management pack ("Importing the Management
Packs" on page 22)" for more information about this selection.
•
If x64 systems will be included as managed servers, MOM 2005 SP1 must be previously installed
and a procedure for manual installation of critical files to those servers must be developed, tested,
and executed.
•
The HP Management Packs 1.3 for MOM 2005 must be installed on a system hosting the MOM
Management Server.
•
SNMP services must be active on all HP ProLiant and Integrity servers to be managed before
installing the HP Insight Management Agents. SNMP is required locally on each managed HP system
for correct installation and operation of the Insight Management Agents.
•
The appropriate versions of HP Insight Management Agents are installed and running on all
managed servers. See "Insight Management Agent requirements (on page 7)" for more information.
Downloading and installing the HP ProLiant Management Pack 1.3 for MOM 2005
1.
On a system hosting the MOM Management Server, download the hpProLiantMP01_3.msi file from
the HP website (http://www.hp.com/servers/integration
).
2.
To begin the installation process, execute the hpProLiantMP01_3.msi file and then extract the
following individual files:
o
hpProLiantMP01_3.akm—HP ProLiant Management Pack 1.3 for MOM 2005 import file
o
hpManagementPacks1_3UserGuide.chm—HP Management Packs 1.3 for Microsoft®
Operations Manager 2005 User Guide
o
hpManagementPacks1_3UserGuide.pdf—HP Management Packs 1.3 for Microsoft® Operations
Manager 2005 User Guide
o
hpManagementPacks1_3TroubleshootingAssistant.chm—HP Management Packs 1.3 for
Microsoft® Operations Manager 2005 Troubleshooting Assistant
o
Readme1st.txt—Release notes for the HP ProLiant Management Pack 1.3 for MOM 2005
o
License1_3.rtf—License document for the HP ProLiant Management Pack 1.3 for MOM 2005
By default, the contents are extracted to the directory C:\Program Files\MOM 2005 Management
Packs\HP ProLiant Management Pack 1.3 for MOM 2005.
3.
Click Next.
NOTE: The installation program can be run with the MOM Administrator Console open or
closed.
Installation 14
4.
Select I Agree to accept the license agreement, and click Next.
Installation 15
5.
Select the installation directory. To change the default location, enter a new file location or click
Browse to select a new file location. The default selection for who uses the computer is Everyone.
6.
Click Next.
NOTE: Installation of the management pack requires no further user interaction and takes two
to six minutes to complete, depending on the speed and complexity of your MOM
environment.
Installation 16
7.
Click Close when the installation is complete.
Installation 17
To continue the configuration of the HP Management Packs 1.3 for MOM 2005, Proceed to "Importing
the Management Pack ("Importing the Management Packs" on page 22)".
Downloading and installing the HP Integrity Management Pack 1.2 for MOM 2005
1.
On a system hosting the MOM Management Server, download the file hpIntegrityMP01_2.msi from
the HP website (http://www.hp.com/servers/integration
2.
To begin the installation process, execute the file hpIntegrityMP01_2.msi and extract the following
individual files:
o
hpIntegrityMP01_2.akm—HP Integrity Management Pack 1.2 for MOM 2005 import file
o
hpManagementPacks1_2UserGuide.chm—HP Management Packs 1.3 for Microsoft®
Operations Manager 2005 User Guide
o
hpManagementPacks1_2UserGuide.pdf—HP Management Packs 1.3 for Microsoft® Operations
Manager 2005 User Guide
o
hpManagementPacks1_2TroubleshootingAssistant.chm—HP Management Packs 1.3 for
Microsoft® Operations Manager 2005 Troubleshooting Assistant
).
o
Readme1st.txt—Release notes for the HP Integrity Management Pack 1.2 for MOM 2005
o
License.rtf—License document for the HP Integrity Management Pack 1.2 for MOM 2005
By default, the contents are extracted to the directory C:\Program Files\MOM 2005 Management
Packs\HP Integrity Management Pack 1.2 for MOM 2005.
3.
Click Next.
NOTE: The installation program can be run with the MOM Administrator Console open or
closed.
Installation 18
4.
Select I Agree to accept the license agreement, and click Next.
Installation 19
5.
Select the installation directory. To change the default location, enter a new file location or click
Browse to select a new file location. The default selection is Everyone.
6.
Click Next.
NOTE: Installation of the management pack requires no further user interaction and takes two
to six minutes to complete, depending on the speed and complexity of your MOM
environment.
Installation 20
7.
Click Close when the installation is complete.
To continue configuring the HP Management Packs 1.3 for MOM 2005, proceed to "Importing the
Management Pack ("Importing the Management Packs" on page 22)".
Installation 21
Importing the Management Packs
1.
Open the MOM Administrator Console.
2.
Click Console Root>Microsoft Operations Manager>Management Packs.
3.
Click Import/Export Management Packs.
Installation 22
4.
Click Next.
Installation 23
5.
Select Import Management Packs and/or reports, and then click Next.
6.
If the management pack does not download to the default directory, click Browse to locate the
directory.
Installation 24
7.
Select Import Management Packs only, and then click Next.
If you select Import Management Packs and reports, you are prompted to select reports to import.
8.
Select the management packs to import, and then select one of the following Import Options:
o
Update existing Management Pack—This selection is the default. Custom rules, enabled or
disabled settings, and Company Knowledge are retained. Select this option to update
information that has changed in the existing management pack.
The Base Hardware rule group of the HP Integrity Management Pack 1.2 for MOM 2005
contains consolidated event rules as compared to the previous release. If you select this option,
the event rules in the Base Hardware rule group are retained when upgrading from the HP
Integrity Management Pack 1.0 to the HP Integrity Management Pack 1.2 for MOM 2005.
o
Replace existing Management Pack—Select this option to replace the existing management pack.
Company Knowledge information is not retained. The event rules in the Base Hardware rule
group are not retained when replacing the HP Integrity Management Pack 1.0 with the HP
Integrity Management Pack 1.2 for MOM 2005.
Installation 25
o
Backup existing Management Pack—This checkbox is selected by default. Existing management
packs are backed up so they can be restored if necessary. HP recommends selecting this option.
The default directory is C:\Program Files\Microsoft Operations Manager 2005\MPBackup\. To
select a different backup directory, click Browse.
Installation 26
9.
Review your selections, and click Finish to import the management packs.
10.
Click Close.
NOTE: If you experience problems importing the HP Management Packs 1.3 for MOM 2005,
select the Create Log File option to capture the output for further analysis.
Installation 27
A successful installation adds the following HP elements to the existing MOM 2005 environment:
•
Computer groups (on page 33)
•
Rule groups ("HP event rules" on page 35)
•
Public views (on page 39)
•
Tasks ("Tasks for HP servers" on page 65)
Post-installation procedures
Following a successful installation of the HP Management Packs 1.3 for MOM 2005, complete the
following steps to discover and monitor HP servers. These steps are standard MOM configuration
procedures and are provided here for additional reference.
Installation 28
NOTE: After the post-installation procedures have been correctly applied to the target servers,
the HP computer groups and public views automatically populate with discovered HP servers
1.
and associated alert data.
In the MOM Administrator Console, click Administration>Computers, and configure the HP servers to
be managed. This step might include the installation of MOM Agents by the Install/Uninstall Agent
Wizard.
2.
In the MOM Administrator Console, click Administration>Computers>Agent-managed Computers.
3.
To run Attribute Discovery now, right-click on the HP server or servers to be managed and click Run
Attribute Discovery Now. The default Attribute Discovery setting for automated discovery is every 60
minutes.
Installation 29
Uninstalling the HP IMP for MOM 2000
If the HP IMP for MOM 2000 has been installed in a MOM 2005 environment, it must be removed
before installing the HP Management Packs 1.3 for MOM 2005. Failure to do so can lead to duplicate
event and group entries and inoperative functionality under MOM 2005.
The current architecture for MOM management packs does not allow for the easy removal of an imported
management pack. HP has documented the following procedures to remove the graphical and database
entries associated with the HP IMP for MOM 2000.
Several elements of the HP IMP for MOM 2000, such as computer groups, computer attributes, tasks,
scripts, and views, can easily be deleted from the MOM administrator or operator console tree manually.
The processing rules and other database elements that might link to outstanding alerts cannot be removed
immediately.
NOTE: Database elements linked to outstanding alerts cannot be removed until MOM
Database Grooming completes. By default, Database Grooming has a grace period of four
days. You can verify this period by selecting Administration>Global Settings>Database
Grooming. Database Grooming might take longer than the specified time to complete.
To uninstall the HP IMP for MOM 2000:
1.
Open the MOM Operator Console.
2.
Verify that no pending alerts are displayed, and exit the MOM Operator Console. Resolve any
pending alert listed in the MOM 2005 Operator Console before proceeding to step 3.
NOTE: See "HP IMP for MOM 200 data tables ("HP IMP for MOM 2000 data tables" on
page 106)" for a complete list of the HP IMP for MOM 2000 components that must be
3.
manually deleted.
Right-click each HP IMP subfolder under Computer Groups, and select Delete Computer Group.
A confirmation window appears with options to delete subgroups under the Computer Groups
folder. Because there are no subgroups under Computer Groups, leave the default options selected
and click OK.
4.
Select the Computer Attributes folder.
5.
Right-click each HP Insight computer attribute, and select Delete.
6.
Right-click the top-level HP IMP Rule Groups folder, and select Delete.
Installation 30
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