Hp M706 User Manual

LaserJet Pro M701/M706

User Guide

LaserJet Pro M706n

www.hp.com/support/ljM701 www.hp.com/support/ljM706

HP LaserJet Pro M701/M706

User Guide

Reproduction, adaptation, or translation without prior written permission is prohibited, except as allowed under the copyright laws.

The information contained herein is subject to change without notice.

The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Part number: BS602-90908

Edition 1, 3/2014

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Table of contents

1 Product introduction ..................................................................................................................................... 1

Product comparison .............................................................................................................................................. 2

Product views ........................................................................................................................................................ 4

Product front view ............................................................................................................................... 4

Product back view ............................................................................................................................... 5

Interface ports ..................................................................................................................................... 6

Control panel layout ............................................................................................................................ 7

Product hardware setup and software installation .............................................................................................. 8

2 Paper trays ................................................................................................................................................... 9

Load Tray 1 (multipurpose tray) ......................................................................................................................... 10

Tray 1 paper orientation ................................................................................................................... 13

Load Tray 2 .......................................................................................................................................................... 15

Tray 2 paper orientation ................................................................................................................... 18

Load Tray 3 (M706n model only) ........................................................................................................................ 19

Tray 3 paper orientation ................................................................................................................... 22

3 Parts, supplies, and accessories ................................................................................................................... 23

Order parts, accessories, and supplies ............................................................................................................... 24

Ordering ............................................................................................................................................. 24

Parts and supplies ............................................................................................................................. 24

Accessories ........................................................................................................................................ 24

Replace the toner cartridge ................................................................................................................................. 25

4 Print ........................................................................................................................................................... 29

Print tasks (Windows) .......................................................................................................................................... 30

How to print (Windows) ..................................................................................................................... 30

Automatically print on both sides (Windows) .................................................................................. 32

Manually print on both sides (Windows) .......................................................................................... 33

Print multiple pages per sheet (Windows) ....................................................................................... 34

Select the paper type (Windows) ...................................................................................................... 35

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Additional print tasks ........................................................................................................................ 35

Print tasks (Mac OS X) .......................................................................................................................................... 36

How to print (Mac OS X) ..................................................................................................................... 36

Automatically print on both sides (Mac OS X) .................................................................................. 36

Manually print on both sides (Mac OS X) .......................................................................................... 36

Print multiple pages per sheet (Mac OS X) ....................................................................................... 37

Select the paper type (Mac OS X) ...................................................................................................... 37

Additional print tasks ........................................................................................................................ 37

Mobile printing ..................................................................................................................................................... 38

Wireless network printing ................................................................................................................. 38

HP ePrint via email ............................................................................................................................ 38

HP ePrint software ............................................................................................................................ 38

AirPrint ............................................................................................................................................... 39

5 Manage the product ..................................................................................................................................... 41

Change the product connection type (Windows) ................................................................................................ 42

Configure IP network settings ............................................................................................................................. 43

Printer sharing disclaimer ................................................................................................................. 43

View or change network settings ..................................................................................................... 43

Rename the product on a network ................................................................................................... 43

Manually configure IPv4 TCP/IP parameters from the control panel .............................................. 44

Advanced configuration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................ 45

HP Utility for Mac OS X ......................................................................................................................................... 48

Open HP Utility .................................................................................................................................. 48

HP Utility features ............................................................................................................................. 48

HP Web Jetadmin ................................................................................................................................................. 50

Product security features .................................................................................................................................... 51

Set or change the product password using the HP Embedded Web Server .................................... 51

Economy settings ................................................................................................................................................ 52

Print with EconoMode ....................................................................................................................... 52

Set the Sleep Delay ........................................................................................................................... 52

Set the Auto Power Down delay ....................................................................................................... 52

Update the firmware ........................................................................................................................................... 54

Method one: Update the firmware using the control panel ............................................................. 54

Method two: Update the firmware using the Firmware Update Utility ............................................ 54

6 Solve problems ........................................................................................................................................... 57

Customer support ................................................................................................................................................ 58

Restore the factory-set defaults ........................................................................................................................ 59

A “Cartridge is low” or “Cartridge is very low” message displays on the product control panel ...................... 60

Change the “Very Low” settings ....................................................................................................... 60

iv ENWW

Order supplies ................................................................................................................................... 60

Product does not pick up paper or misfeeds ...................................................................................................... 61

The product does not pick up paper ................................................................................................. 61

The product picks up multiple sheets of paper ................................................................................ 61

Clear jams ............................................................................................................................................................ 62

Jam locations .................................................................................................................................... 62

Experiencing frequent or recurring paper jams? .............................................................................. 62

Clear jams in Tray 1 ........................................................................................................................... 63

Clear jams in Tray 2 ........................................................................................................................... 65

Clear jams in Tray 3 (M706n model only) ......................................................................................... 69

Clear jams in the toner-cartridge area ............................................................................................. 72

Clear jams in the rear door and fuser area ....................................................................................... 74

Clear jams in the output bin .............................................................................................................. 76

Clear jams in the optional duplexer (M706n model only) ................................................................ 78

Improve print quality ........................................................................................................................................... 79

Print from a different software program ......................................................................................... 79

Check the paper-type setting for the print job ................................................................................. 79

Check the paper type setting (Windows) ....................................................................... 79

Check the paper type setting (Mac OS X) ........................................................................ 79

Check the toner-cartridge status ...................................................................................................... 80

Print a cleaning page ......................................................................................................................... 80

Visually inspect the toner cartridge for damage .............................................................................. 81

Check paper and the printing environment ...................................................................................... 81

Step one: Use paper that meets HP specifications ........................................................ 81

Step two: Check the environment .................................................................................. 81

Check other print job settings ........................................................................................................... 82

Check the EconoMode settings ....................................................................................... 82

Try a different print driver ................................................................................................................ 82

Solve wired network problems ........................................................................................................................... 84

Poor physical connection .................................................................................................................. 84

The computer is using the incorrect IP address for the product ...................................................... 84

The computer is unable to communicate with the product ............................................................. 84

The product is using incorrect link and duplex settings for the network ........................................ 85

New software programs might be causing compatibility problems ................................................ 85

The computer or workstation might be set up incorrectly .............................................................. 85

The product is disabled, or other network settings are incorrect ................................................... 85

Index ............................................................................................................................................................. 87

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1 Product introduction

●

Product comparison

●

Product views

●

Product hardware setup and software installation

For more information:

In the US, go to

Outside the US, go to product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljM701 or www.hp.com/support/ljM706.

www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the

ENWW 1

Product comparison

Model name

Model number

Paper handling

Supported operating systems

M701a

B6S00A

Tray 1 (100-sheet multipurpose tray)

Tray 2 (250-sheet input tray)

Tray 3 (500-sheet input tray accessory) Optional

250-sheet output bin

Duplex printing accessory Optional

Windows XP, 32-bit (Service Pack 2 and higher)

Windows Vista, 32-bit and 64-bit

Windows 7, 32-bit and 64-bit

Windows 8 and 8.1, 32-bit and 64-bit (print driver only)

Windows Server 2003, 32-bit and 64-bit (print driver only)

Windows Server 2003 R2, 32-bit (print driver only)

M701n

B6S01A

M706n

B6S02A

Windows Server 2008, 32-bit and 64-bit (Service Pack 2; print driver only)

Windows Server 2008 R2, 32-bit and 64-bit (print driver only)

Windows Server 2012 (print driver only)

Windows Server 2012 R2 (print driver only)

Mac OS X v10.6, OS X v10.7 Lion, OS X v10.8 Mountain Lion, and OS X v10.9 Mavericks

Supported print drivers

Connectivity Hi-Speed USB 2.0

Memory 256 MB DDR3 RAM

Controlpanel display

The HP PCL 6 print driver is included on the in-box CD as the default print driver. It is automatically installed unless you select a different one.

For more information and additional driver options, go to

www.hp.com/support.

10/100 Ethernet LAN connection

Two-line LCD screen

Two-line LCD screen with ePrint button

2 Chapter 1 Product introduction ENWW

Model name

M701a

M701n

M706n

Model number

Print Prints 31 pages per minute (ppm) on A4-size paper, prints

30 ppm on Letter-size paper, and prints 15 ppm on A3size paper

Prints 35 ppm on A4-size and Letter-size paper, prints

18.5 ppm on A3-size paper

Print resolution is up to 1200x1200 dpi

Supports HP ePrint

B6S00A

B6S01A

B6S02A

ENWW Product comparison 3

Product views

Product front view

1 Control panel

2 On/off button

3 Tray 1 (pull the handles on the sides to open)

4Tray 2

5 Optional Tray 3 (M706n model only)

6 Latch to open the front door (access to the toner cartridge)

NOTE: The serial number and model number label is on the inside of the front door.

7 Output-bin extension for long paper

8 Output bin

4 Chapter 1 Product introduction ENWW

Product back view

1 Rear door (provides access for clearing jams)

2 Duplex unit door

3 Power connection

4Port cover

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Interface ports

1 Network port (M701n and M706n models only)

2 Hi-Speed USB 2.0 port

6 Chapter 1 Product introduction ENWW

Control panel layout

1 Control-panel display: The display provides information about the product. Use the menus on the display to establish product

settings.

2 Attention light (amber): The Attention light blinks when the product requires user attention.

3 Ready light (green): The Ready light is on when the product is ready to print. It blinks when the product is receiving print data, or

when the product is in sleep mode.

4 Back

5 Cancel

7 OK button: Press the OK button for the following actions:

button: Use this button for the following actions:

●

Exit the control-panel menus.

●

Scroll back to a previous menu in a submenu list.

●

Scroll back to a previous menu item in a submenu list (without saving changes to the menu item).

button: Press this button to cancel a print job whenever the attention light is blinking or to exit the control-panel

menus.

Left arrow

●

Right arrow

ePrint any email-enabled device to send them to the product email address.

button: Use this button to navigate through the menus or to decrease a value that appears on the display.

Open the control-panel menus.

Open a submenu displayed on the control-panel display.

Select a menu item.

Clear some errors.

Begin a print job in response to a control-panel prompt (for example, when the message Press OK to continue appears on the control-panel display).

button: Use this button to navigate through the menus or to increase a value that appears on the display.

button: This button provides quick access to HP ePrint features. HP ePrint is a tool that prints documents by using

(M701n and M706n models only)

10 On/off button: This button provides power to the product.

ENWW Product views 7

Product hardware setup and software installation

For basic setup instructions, see the Hardware Installation Guide that came with the product. For additional instructions, go to HP support on the Web.

In the US, go to your product.

Outside the US, follow these steps:

1. Go to

2. Select your country/region.

3. Click Troubleshooting.

4. Enter the product name (HP LaserJet Pro M701/M706), and then select Search.

Find the following support:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljM701 or www.hp.com/support/ljM706 for HP's all-inclusive help for

www.hp.com/support.

8 Chapter 1 Product introduction ENWW

2 Paper trays

●

Load Tray 1 (multipurpose tray)

●

Load Tray 2

●

Load Tray 3 (M706n model only)

For more information:

In the US, go to

Outside the US, go to product name, and then select Search.

HP's all-inclusive help for your product includes the following information:

●

Install and configure

●

Learn and use

●

Solve problems

●

Download software updates

●

Join support forums

●

Find warranty and regulatory information

www.hp.com/support/ljM701 or www.hp.com/support/ljM706.

www.hp.com/support. Select your country/region. Click Troubleshooting. Enter the

ENWW 9

Load Tray 1 (multipurpose tray)

NOTE: Tray 1 holds up to 100 sheets of paper, up to 75 transparencies, up to 50 sheets of labels, or up to

10 envelopes. It supports cut sheet paper weight 60–199 g/m

0.14 mm thick (4.7 to 5 mils thick); envelopes weight 60 to 90 g/m 176 g/m

(36-47 lb).

For information about the correct paper orientation for loading paper in this tray, see

orientation on page 13.

1. Open Tray 1 by grasping the handles on each side

of the tray and pulling down.

2. Slide out the tray extension.

(16–53 lb); labels and transparencies 0.10 to

(16 to 24 lb); and postcards weight 135 to

Tray 1 paper

10 Chapter 2 Paper trays ENWW

3. For long paper, fold out the tray extension to

support the paper.

4. Adjust the paper guides.

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5. Load the paper into the tray. Make sure that the

paper fits under the tabs and below the maximum-height indicators.

The way you should orient the paper in the tray varies depending on the paper size. For additional information, see

Tray 1 paper

orientation on page 13.

6. Adjust the paper guides so that they lightly touch

the paper stack but do not bend the paper.

NOTE: To avoid jams, do not add paper to Tray 1 while the product is printing. Do not close Tray 1 while the

product is printing.

12 Chapter 2 Paper trays ENWW

Tray 1 paper orientation

Paper type Paper size How to load paper

Cut sheet paper Letter, A4, A5, B5, Executive, 16K, and

custom sizes

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,

and custom sizes

Preprinted, prepunched, or letterhead Letter, A4, A5, B5, Executive, 16K, and

custom sizes

Long edge leading into the product

Short edge leading into the product

Face-up

Long edge leading into the product with the top of the page to the right of the tray

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,

and custom sizes

Face-up

Top edge leading into the product

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Paper type Paper size How to load paper

Labels Any compatible label size Face up

Envelopes Any compatible envelope size Face-up

Top edge toward the right of the tray, postage end entering the product last

14 Chapter 2 Paper trays ENWW

Load Tray 2

Tray 2 holds up to 250 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not hold as many sheets. Do not overfill the tray. It supports cut sheet paper weight 60–120 g/m

For information about the correct paper orientation for loading paper in this tray, see

orientation on page 18.

CAUTION: Do not print envelopes, labels, or unsupported sizes of paper from Tray 2. Print these types of

paper only from Tray 1.

1. Pull the tray out and lift up slightly to remove it

completely from the product.

NOTE: Do not open the tray while it is in use.

(16–32 lb).

Tray 2 paper

2. Pinch the release that is located on the left guide

and slide the side guides to the correct paper size.

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3. If you are loading B4, A3, 11 x 17, Legal, or Oficio

8.5 x 13 size paper, unlock the rear tray guide using the slide lock at the back of the tray.

4. Adjust the tray length to the correct paper size.

5. Load paper into the tray. Check the paper to

make sure the guides lightly touch the stack, but do not bend the paper.

The way you should orient the paper in the tray varies depending on the paper size. For additional information, see

Tray 2 paper

orientation on page 18.

NOTE: To prevent jams, do not overfill the tray.

Be sure the top of the stack is below the tray full indicator.

NOTE: If the tray is not adjusted correctly, an

error message might display during printing or the paper might jam.

16 Chapter 2 Paper trays ENWW

6. Slide the tray completely into the product.

7. On the product control panel, follow the onscreen

message to configure the paper tray. If you miss the control panel message, complete the following steps to configure the tray.

a. On the product control panel, press the OK

button.

b. Open the following menus:

System Setup

Paper Setup

Tray 2

c. Open the Paper Size menu, select the correct

size, and then press the OK button.

d. Open the Paper Type menu, select the

correct type, and then press the OK button.

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Tray 2 paper orientation

Paper type Paper size How to load paper

Cut sheet paper Letter, A4, A5, B5, Executive, 16K, and

custom sizes

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,

and custom sizes

Preprinted, prepunched, or letterhead Letter, A4, A5, B5, Executive, 16K, and

custom sizes

Long edge along the front of the tray

Long edge along the side of the tray

Face-down

Top edge at the right of the tray

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,

and custom sizes

Face-down

Top edge at the front of the tray

18 Chapter 2 Paper trays ENWW

Load Tray 3 (M706n model only)

Optional Tray 3 holds up to 500 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not hold as many sheets. Do not overfill the tray. It supports cut sheet paper weight 60–120 g/m

For information about the correct paper orientation for loading paper in this tray, see

orientation on page 22.

NOTE: Do not print envelopes, labels, or unsupported sizes of paper from Tray 3. Print these types of paper

only from Tray 1.

1. Pull the tray out and lift up slightly to remove it

completely from the product.

NOTE: Do not open the tray while it is in use.

(16–32 lb).

Tray 3 paper

2. Pinch the release that is located on the left guide

and slide the side guides to the correct paper size.

ENWW Load Tray 3 (M706n model only) 19

3. Adjust the paper length to the correct paper size.

4. Load paper into the tray. Check the paper to

make sure the guides lightly touch the stack, but do not bend the paper.

The way you should orient the paper in the tray varies depending on the paper size. For additional information, see

Tray 3 paper

orientation on page 22.

NOTE: To prevent jams, do not overfill the tray.

Be sure the top of the stack is below the tray full indicator.

NOTE: If the tray is not adjusted correctly, an

error message might display during printing or the paper might jam.

20 Chapter 2 Paper trays ENWW

5. Slide the tray completely into the product.

6. On the product control panel, follow the onscreen

message to configure the paper tray. If you miss the control panel message, complete the following steps to configure the tray.

a. On the product control panel, press the OK

button.

b. Open the following menus:

System Setup

Paper Setup

Tray 3

c. Open the Paper Size menu, select the correct

size, and then press the OK button.

d. Touch Paper Type menu, select the correct

type, and then press the OK button.

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Tray 3 paper orientation

Paper type Paper size How to load paper

Cut sheet paper Letter, A4, A5, B5, Executive, 16K, and

custom sizes

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,

and custom sizes

Preprinted, prepunched, or letterhead Letter, A4, A5, B5, Executive, 16K, and

custom sizes

Long edge along the front of the tray

Long edge along the side of the tray

Face-down

Top edge at the right of the tray

A3, B4, 11 x 17, Legal, Oficio 8.5 x 13,

Face-down

and custom sizes

Top edge at the front of the tray

22 Chapter 2 Paper trays ENWW

+ 68 hidden pages