Los gastos mínimos razonables de transportación generados en lugares dentro de la red de
servicios de HP para dar cumplimiento a esta garantía serán cubiertos por HP.
Centros de servicio y venta de partes, componentes, refacciones, consumibles y accesorios:
Ciudad de México Ciudad de Guadalajara Ciudad de Monterrey
Melchor Ocampo No. 193 Niños Héroes No. 2281 Av. Eugenio Garza Sada
Plaza Galerias, 2do. Piso, Col. Arcos Sur No. 400
Local 1-05 Guadalajara, Jal. Col. Alta Vista
Col . Verónica Anzures CP 44150 Monterrey, Nvo. Leon
México, D.F. CP 11300 Tel. (33) 3615 1543 CP 64840
Tel. (55) 5260 3885 Tel. (33) 3615 1769 Tel. (81) 8128 7000
Tel. (55) 5260 4998
Importado y distribuido en Argentina por:
Hewlett-Packard Heerlen B.V.
Montañeses 2150 – (C1428AQH)
Ciudad de Buenos Aires, Argentina
Hewlett-Packard Argentina S.R.L.
Montañeses 2150 – (C1428AQH)
Ciudad de Buenos Aires, Argentina
Importado y distribuido en Chile por:
Hewlett-Packard Chile Comercial Limitada
Mariano Sanchez Fontecilla 310
Piso 12 y 13
Las Condes
Santiago, Chile
Importado y distribuido en Colombia por:
Hewlett-Packard Colombia Ltda
Carrera 7 No. 99-21
Piso 11
Bogotá, Colombia
Importado y distribuido en Ecuador por:
Hewlett-Packard Ecuador Cia Ltda
Av. República del Salvador
#1082 y Naciones Unidas
Torre París, 4 Piso
Edificio Mansión Blanca
Quito, Ecuador
Importado y distribuido en Perú:
Hewlett-Packard Peru S.R.L.
Av. Víctor Andrés Belaunde 147
Torre 3, Piso 6, San Isidro
Lima 27, Perú
Importado y distribuido en Venezuela por:
Hewlett-Packard de Venezuela, C.C.A.
Av. Francisco de Miranda con 2da.
Av. De Los Palos Grandes
Torre HP, Piso 18
Los Palos Grandes, Caracas 1060
Edo. Miranda, Venezuela
Printed in
Hewlett-Packard
Limited Warranty Statement
HP Multimedia Display
HP PRODUCT DURATION OF LIMITED WARRANTY
Hardware 1 year
Software 30 days
HP warrants to you, the end-user customer, that HP hardware, accessories, and supplies
will be free from defects in materials and workmanship after the date of purchase, for the
period specified above. If HP receives notice of such defects during the warranty period,
HP will, at its option, either repair or replace products which prove to be defective.
Replacement products may be either new or equivalent in performance to new.
HP warrants to you that HP software will not fail to execute its programming instructions
after the date of purchase, for the period specified above, due to defects in material and
workmanship when properly installed and used. If HP receives notice of such defects during
the warranty period, HP will replace software which does not execute its programming
instructions due to such defects.
HP does not warrant that the operation of HP products will be uninterrupted or error free.
If HP is unable, within a reasonable time, to repair or replace any product to a condition
as warranted, you will be entitled to a refund of the purchase price upon prompt return of
the product.
HP products may contain remanufactured parts equivalent to new in performance or may
have been subject to incidental use.
Warranty does not apply to defects resulting from (a) improper or inadequate
maintenance or calibration, (b) software, interfacing, parts, or supplies not supplied
by HP, (c) unauthorized modification or misuse, (d) operation outside of the published
environmental specifications for the product, or (e) improper site preparation or
maintenance.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE ABOVE WARRANTIES ARE EXCLUSIVE
AND NO OTHER WARRANTY OR CONDITION, WHETHER WRITTEN OR ORAL, IS
EXPRESSED OR IMPLIED AND HP SPECIFICALLY DISCLAIMS ANY IMPLIED WARRANTIES
OR CONDITIONS OF MERCHANTABILITY, SATISFACTORY QUALITY, AND FITNESS FOR
A PARTICULAR PURPOSE. Some countries/regions, states, or provinces do not allow
limitations on the duration of an implied warranty, so the above limitation or exclusion
might not apply to you. This warranty gives you specific legal rights and you might also
have other rights that vary from country/region to country/region, state to state, or
province to province.
HP’s limited warranty is valid in any country/region or locality where HP has a support
presence for this product and where HP has marketed this product. The level of warranty
service you receive may vary according to local standards. HP will not alter form, fit, or
function of the product to make it operate in a country/region for which it was never
intended to function for legal or regulatory reasons.
TO THE EXTENT ALLOWED BY LOCAL LAW, THE REMEDIES IN THIS WARRANTY
STATEMENT ARE YOUR SOLE AND EXCLUSIVE REMEDIES. EXCEPT AS INDICATED
ABOVE, IN NO EVENT WILL HP OR ITS SUPPLIERS BE LIABLE FOR LOSS OF DATA OR FOR
DIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL (INCLUDING LOST PROFIT OR DATA),
OR OTHER DAMAGE, WHETHER BASED IN CONTRACT, TORT, OR OTHERWISE. Some
countries/regions, states, or provinces do not allow the exclusion or limitation of incidental
or consequential damages, so the above limitation or exclusion may not apply to you.
THE WARRANTY TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT
LAWFULLY PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY AND ARE IN
ADDITION TO THE MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF
THIS PRODUCT TO YOU.
Concurrent PC Warranty Duration
If you purchased the HP Multimedia Display as part of a product bundle with an HP home
PC, the duration of the warranty period for the HP Multimedia Display is coextensive with
that of the warranty period for the PC. Please check the warranty statement for the PC for
more details.
Check your HP home PC support documentation for the customer support phone number.
Obtaining Hardware Warranty Repair
Service
For the duration of the one-year hardware warranty, hardware repair service includes Unit
Exchange, Carry-in, Send-in, or Home Pick-up and Delivery, DEPENDING ON YOUR
LOCATION. To obtain hardware warranty service, and determine the type of service, as
well as the logistics of the service available in your location, call Customer Support or a
participating Authorized HP Personal Computer Repair Center at one of the numbers
listed below.
Unit Exchange
In locations where Unit Exchange is available, HP will send you a replacement monitor.
You must return the defective monitor to HP (using the shipping carton that the new one
came in).
HP may ask you for a credit card as collateral for the monitor, and will charge you for the
retail price of the new monitor if the failed product is not returned within 30 days.
Carry-In Services
In locations where Carry-in service is available, repair service can be obtained by taking
your defective monitor to an HP authorized service provider.
Send-In Repair Service
In locations where Send-in repair service is available, repair service can be obtained by
shipping your monitor to an HP Repair Center. The monitor will be repaired and returned
to you.
Home Pick-Up and Delivery
In locations where Home Pick-up and Delivery service is available, HP will pick up the
defective monitor at your home and deliver it back to your home when repaired.
Números de teléfono de los Centros de soporte
Argentina .........................................0-810-555-5520
Bs.As.............................................. 11-4778-8330
Bolivia ..............................................0-800-1110 + 1-800-711-2884
Canadá ............................................1-800-474-6836 (1-800-HP-invent) o bien
Chile ................................................ 800-360-999
Colombia ..........................................01-800-51-HP INVENT
Costa Rica ........................................0-800-011-4114 + 1-800-711-2884
Ecuador
Andinatel ....................................... 999-119 + 1-800-711-2884
Ecuacor Pacifitel .............................. 1-800-225-528 + 1-800-711-2884
EE.UU. .............................................1-800-474-6836 (1-800-HP-invent)
El Salvador ........................................800-1785 + 1-800-711-2884
Guatemala 1-800-999-5105 o bien
Honduras.......................................... 800-0-123 + 1-800-711-2884
México ............................................. 01-800-472-6684
Ciudad de México ...........................5258-9922
Nicaragua ........................................ 164 + 1-800-711-2884
Panamá ............................................001-800-711-2884
Perú................................................. 0-800-10111
República Dominicana ........................1-800-711-2884
Venezuela ........................................ 0-800-474-6836 (0-800-HP-invent)
IMPORTANTE: Consulte las condiciones de uso, instalación y mantenimiento en el
del Usuario
Producto:
Modelo:
Fecha de compra:
Firma:
Periodo de Garantía: Sello del establecimiento dónde fue adquirido:
que acompaña el equipo.
11-4708-1600 local
905-206-4663 local para Mississauga
571-606-9191 local
1-800-711-2884
212-278-8000 local
Guía
Oficinas de Hewlett-Packard
Para recibir información sobre nuevos productos y programas o para localizar a los centros
autorizados de servicio de HP o al distribuidor autorizado de HP más próximo:
Taller de
América Latina y el Caribe
Customer Relations
20555 SH 249
Houston, Texas 77070
USA
Importado y distribuido en México por:
Hewlett-Packard México S. de R.L. de C.V.
Prolongación Reforma No. 700
Col. Lomas de Sta. Fe
Delegación Álvaro Obregón
México, D.F. CP 01210