HP M578 User Manual

HP COLOR LASERJET ENTERPRISE FLOW MFP M578 SERIES

Firmware Readme

Product Name(s):

• HP Color LaserJet Enterprise MFP M578dn

• HP Color LaserJet Enterprise MFP M578f

• HP Color LaserJet Enterprise Flow MFP M578c

• HP Color LaserJet Enterprise Flow MFP M578z

• Model Number(s): 7ZU85A • 7ZU86A • 7ZU87A • 7ZU88A

This document contains information for the firmware revision number:
Firmware Datecode: 20201105
Firmware Revision: 2411114_061092
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.11.0.2

Description

-- What is included in the Firmware bundle?

-- Who needs this firmware?

-- Determining the current version level of your firmware

Enhancements and Fixes provided with this firmware revision
Enhancements and Fixes provided with the previous revision(s)

Installation Instructions

-- Additional Information to know

-- Using the Embedded Web Server

-- Using the Walk up USB port

-- Web JetAdmin

FutureSmart Level Switching Procedures

-- Embedded Web Server (EWS)

-- Device Control Panel

-- Web JetAdmin

System Requirements
Technical Assistance
Customer Support
Internet
Additional Information
Legal Statements

-- Trademark Notices

-- OPEN-SOURCE SOFTWARE LICENSE AGREEMENTS (In English)

-- License and Copyright

Description

This Readme file provides specific installation instructions and other information you
should know before you perform a firmware update for your HP LaserJet Series printer or
MFP. Installation instructions are provided for Single and Multiple Printer Updates.

This document provides specific update, installation and troubleshooting information. For
additional information on the device features, refer to the online user guide found on the
Windows Printing System Installer CD-ROM that came with your printer or at hp.com.

What is included in a Firmware bundle?
The HP LaserJet printer firmware update file available from the HP web site contains
firmware for the printer, embedded JetDirect (if applicable), HP paper handling
accessories used with the device in one convenient download file. When the Remote
Firmware Upgrade file is sent to the HP LaserJet Printer or MFP firmware for the engine
and all connected accessories are upgraded.

Who needs this firmware?
Similar to HP Inc. providing improved software for your HP LaserJet Printer or MFP, HP Inc.
provides firmware updates for your printer periodically through its supported lifecycle. A
firmware update may be necessary if it is determined that you may benefit from the
resolution of any issue that is documented below. These updates are available on the HP
support web site.
Determining the current version level of your firmware

To determine the current level of firmware installed on the device:
Go to the printer’s or MFP’s control panel.

1. Go to the printer’s control panel.

2. Swipe left and select the Reports application.

3. Select the Configuration/Status Pages menu.

4. Select the Configuration Page option.

5. Select the Print.

On the printed Configuration page look in the section marked "Device Information" for the
Firmware Datecode and Firmware Revision. The Firmware Datecode and Firmware
Revision will look something like this:

Firmware Datecode: 20170331
Firmware Revision: 2403298_006039

IMPORTANT NOTE:

This firmware file requires an interactive update method. You CANNOT update these
Product(s)/Model(s) using the traditional FTP, LPR or Port 9100 methods of upgrading.
Please use one of the following methods listed below to update the firmware of this
device.

Enhancements and Fixes provided with this Firmware
revision

The following new functionality or features are provided by this firmware release:
Firmware Datecode: 20201105
Firmware Revision: 2411114_061092
HP Fleet Bundle Version Designation: FutureSmart Bundle Version 4.11.0.2

For information on HP Security Bulletins addressed by firmware releases, please visit:

https://support.hp.com/security-bulletins

To initiate a subscription to receive future HP Security Bulletin alerts via email, visit:

https://www.hp.com/go/alerts

ENHANCEMENT:

Base:

➢ No New Updates

Digital Sending:

➢ No New Updates

Analog Fax:

➢ No New Updates

Security/Authentication:

➢ No New Updates

Embedded JetDirect:

➢ No New Updates

FIXES:

Base:

➢ A 10.0X.12 or Supply Memory Error message displays on the control panel

of an HP Color LaserJet Enterprise printer. The product is unable to print, and the
printer cannot function in the error state.

Depending on the affected toner cartridge, one of the following errors codes will
display on the control panel:

• 10.00.12 = Black toner cartridge

• 10.01.12 = Cyan toner cartridge

• 10.02.12 = Magenta toner cartridge

• 10.03.12 = Yellow toner cartridge

➢ A 49.38.07 is seen on the control panel when performing the Component Test in

the Troubleshooting Menu

Digital Sending:

➢ No New Updates

Analog Fax:

➢ No New Updates

Security/Authentication:

➢ No New Updates

Embedded JetDirect:

➢ No New Updates

Current firmware revisions included in this firmware bundle:

DEVICE FIRMWARE REVISION

COMPONENT

FIRMWARE VERSION

HP COLOR LASERJET Flow M578
SERIES

Firmware Datecode: 20201105
Firmware Revision: 2411114_061092

Embedded JetDirect

JSI24110014

DC Controller Version

7.102