Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Edition 2, 11/2012
Part number: CZ271-90908
Apple and the Apple logo are trademarks of
Apple Computer, Inc., registered in the U.S.
and other countries. iPod is a trademark of
Apple Computer, Inc. iPod is for legal or
rightholder-authorized copying only. Don't
steal music.
Bluetooth is a trademark owned by its
proprietor and used by Hewlett-Packard
Company under license.
Microsoft®, Windows®, Windows® XP,
and Windows Vista® are U.S. registered
trademarks of Microsoft Corporation.
Remove software (Mac OS X) ................................................................................................ 240
Solve scan to email problems ................................................................................................ 241
Cannot connect to the email server .......................................................................... 241
The email failed .................................................................................................... 241
Unable to scan ..................................................................................................... 241
Solve scan to network folder problems .................................................................................... 242
The scan failed ..................................................................................................... 242
Index ............................................................................................................................... 243
xiiENWW
1Product introduction
Product comparison
●
Product views
●
Control panel
●
Print product reports
●
ENWW1
Product comparison
M570dn
CZ271A
Paper handlingTray 1 (100-sheet capacity)
Tray 2 (250-sheet capacity)
Optional Tray 3 (500-sheet
capacity)
Standard output bin (250-sheet
capacity)
Automatic duplex printing
Supported operating
systems
Windows Vista, 32-bit and 64-
Windows 7, 32-bit and 64-bit
Windows 2003 Server (32-bit,
Windows 2008 Server, print
Windows XP, 32-bit
bit
Service Pack 3), print and scan
drivers only
and scan drivers only
M570dw
CZ272A
Windows 2008 Server R2, print
and scan drivers only
Mac OS X v10.6 and later
ConnectivityHi-Speed USB 2.0
10/100/1000 Ethernet LAN
connection
Wireless network connection
Memory256 MB RAM
Control-panel displayColor graphical touch screen
PrintPrints 30 pages per minute (ppm)
on A4-size paper and 31 ppm
on Letter-size paper
Walk-up USB printing (no
computer required
2Chapter 1 Product introductionENWW
M570dn
M570dw
CopyCopies at up to 20 ppm
Copy resolution is 300 dots per
inch (dpi)
This document feeder holds up to
50 pages and supports page
sizes from 127 to 356 mm (5 to
14 in) in length and from 127 to
216 mm (5 to 8.5 in) in width
Flatbed scanner supports page
sizes up to 297 mm (11.7 in) in
length and up to 215 mm (8.5
in) in width
Automatic duplex copying
ScanScans in black and white with
resolution up to 1200 dpi from
the flatbed glass
Scans in color with resolution up
to 300 dpi from the document
feeder and up to 600 dpi from
the flatbed glass
CZ271A
CZ272A
Automatic duplex scanning
Scan to Email (no software
required)
Scan to Network Folder (no
software required)
Walk-up USB scanning (no
computer required)
FaxV.34 with two RJ-11 fax ports
ENWW
Product comparison
3
Product views
Product front view
●
Product back view
●
Interface ports
●
Serial number and model number location
●
Product front view
1
2
14
13
12
11
10
1Latch to release the document-feeder cover (access for clearing jams)
3
4
5
6
7
8
9
2Document-feeder input tray
3Document-feeder output bin
4Control panel with color touchscreen display (tilts up for easier viewing)
5Walk-up USB port (for printing and scanning without a computer)
6Handle for the right door (access for clearing jams)
7Tray 1
8On/off button
9Jam-access door for optional Tray 3
10Optional Tray 3
4Chapter 1 Product introductionENWW
11Tray 2
12Front door (access to the toner cartridges and the toner-collection unit)
13Output bin
14Scanner handle (to raise the scanner lid)
Product back view
1
3
1Formatter (contains the interface ports)
2Power connection
3Slot for a cable-type security lock
2
ENWW
Product views
5
Interface ports
1
2
3
4
1Local area network (LAN) Ethernet (RJ-45) network port
2Hi-Speed USB 2.0 printing port
3Telephone “line out” port for attaching an extension phone, answering machine, or other device
4Fax “line in” port for attaching the fax phone line to the product
6Chapter 1 Product introductionENWW
Serial number and model number location
The model number and serial number are listed on an identification label located on the back of the
product. They are also listed on the inside of the front door. The serial number contains information
about the country/region of origin, the product version, production code, and the production number of
the product.
Model nameModel number
M570dnCZ271A
M570dwCZ272A
ENWW
Product views
7
Control panel
Control-panel layout
●
Control-panel Home screen
●
Control-panel help system
●
Control-panel layout
1Wireless light (wireless models
only)
2Touchscreen displayProvides access to the product features and indicates the current status of the product
3Attention lightIndicates a problem with the product
4Ready lightIndicates the product is ready
5Help button and lightProvides access to the control-panel help system
6Right arrow button and lightMoves the cursor to the right or moves the display image to the next screen
7Cancel button and lightClears settings, cancels the current job, or exits the current screen
8Back button and lightReturns to the previous screen
Indicates the wireless network is enabled. The light blinks while the product is establishing a
connection to the wireless network.
NOTE: This button illuminates only when the current screen can use this feature.
NOTE: This button illuminates only when the current screen can use this feature.
NOTE: This button illuminates only when the current screen can use this feature.
8Chapter 1 Product introductionENWW
9Left arrow button and lightMoves the cursor to the left
NOTE: This button illuminates only when the current screen can use this feature.
10Home button and lightProvides access to the Home screen
Control-panel Home screen
The Home screen provides access to the product features, and it indicates the product status.
NOTE: Depending on the product configuration, the features on the Home screen can vary. The
layout might also be reversed for some languages.
1
2
3
4
5
6
7Fax buttonProvides access to the Fax feature
Web Services
Setup
Wireless
models only)
Network
Information
Supplies
button
button (wireless
button
button
button
button
Provides quick access to HP Web Services features, including HP ePrint
HP ePrint is a tool that prints documents by using any email enabled device to send
them to the product’s email address.
Provides access to the main menus
Provides access to the Wireless menu and wireless status information
NOTE: When you are connected to a wireless network, this icon changes to a set of
signal strength bars.
NOTE: This button does not display when the product is connected to a wired
network.
Provides access to network settings and information. From the network settings screen,
you can print the Network Summary page.
NOTE: This button displays only when the product is connected to a network.
Provides product status information. From the status summary screen, you can print the
Configuration Report page.
Provides information about supplies status. From the supplies summary screen, you can
print the Supplies Status page.
ENWW
Control panel
9
8Apps buttonProvides access to the Apps menu to print directly from Web applications that you have
downloaded from the HP ePrintCenter Web site at
9Product statusIndicates whether the product is ready or is processing a job
10Scan buttonProvides access to the scan features
11Copy buttonProvides access to the copy features
12USB buttonProvides access to the walkup-USB feature (for printing and scanning without a
computer)
www.hpeprintcenter.com
Control-panel help system
The product has a built-in Help system that explains how to use each screen. To open the Help system,
touch the Help
For some screens, the Help opens to a global menu where you can search for specific topics. You can
browse through the menu structure by touching the buttons in the menu.
Some Help screens include animations that guide you through procedures, such as clearing jams.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options
for that screen.
button in the upper-right corner of the screen.
If the product alerts you of an error or warning, touch the Help
button to open a message that
describes the problem. The message also contains instructions to help solve the problem.
10Chapter 1 Product introductionENWW
Print product reports
From the Reports menu, you can print several informative pages about the product.
1.From the Home screen on the product control panel, touch the Setup
button.
2.Touch the Reports button.
3.Touch the name of the report that you want to print.
Menu itemDescription
Demo PagePrints a page that demonstrates print quality
Menu StructurePrints a map of the control panel-menu layout. The active settings for each menu are
listed.
Configuration ReportPrints a list of all the product settings. Includes basic network information when the
product is connected to a network.
Supplies StatusPrints the status for each toner cartridge, including the following information:
Estimated percentage of cartridge life remaining
●
Approximate pages remaining
●
Part numbers for HP toner cartridges
●
Number of pages printed
●
Network SummaryPrints a list of all product network settings
Usage PagePrints a page that lists PCL pages, PCL 6 pages, PS pages, pages that were jammed
or mispicked in the product, monochrome (black and white) or color pages; and
reports the page count
PCL Font ListPrints a list of all the PCL fonts that are installed
PS Font ListPrints a list of all the PostScript (PS) fonts that are installed
PCL6 Font ListPrints a list of all the PCL6 fonts that are installed
Color Usage LogPrints a report that shows the user name, application name, and color usage
information on a job-by-job basis
Service PagePrints the service report
Diagnostics PagePrints the calibration and color diagnostics pages
Print Quality PagePrints a page that helps solve problems with print quality
ENWW
Print product reports
11
12Chapter 1 Product introductionENWW
2Paper trays
Supported paper sizes
●
Supported paper types
●
Tray 1
●
Tray 2
●
Optional Tray 3
●
ENWW13
Supported paper sizes
NOTE: To obtain the best results, select the correct paper size and type in the print driver before
printing.
Table 2-1 Supported paper sizes
Size and dimensionsTray 1Tray 2Tray 3
(optional)
Letter
216 x 279 mm (8.5 x 11 in)
Legal
216 x 356 mm (8.5 x 14 in)
A4
210 x 297 mm (8.3 x 11.7 in)
RA4
215 x 305 mm (8.5 x 12.0 in)
A5
148 x 210 mm (5.8 x 8.3 in)
B5 (JIS)
182 x 257 mm (7.2 x 10.1 in)
B6 (JIS)
128 x 182 mm (5.0 x 7.2 in)
Automatic
duplex printing
Executive
184 x 267 mm (7.25 x 10.5 in)
Statement
140 x 216 mm (5.5 x 8.5 in)
4x6
102 x 152 mm (4 x 6 in)
10 x 15 cm
102 x 152 mm (4 x 6 in)
3x5
76 x 127 mm (3 x 5 in)
5x7
127 x 178 mm (5 x 7 in)
14Chapter 2 Paper traysENWW
Table 2-1 Supported paper sizes (continued)
Size and dimensionsTray 1Tray 2Tray 3
(optional)
5x8
127 x 203 mm (5 x 8 in)
A6
105 x 148 mm (4.1 x 5.8 in)
Postcard (JIS)
100 x 148 mm (3.9 x 5.8 in)
D Postcard (JIS)
200 x 148 mm (7.9 x 5.8 in)
16K
184 x 260 mm (7.2 x 10.25 in)
16K
195 x 270 mm (7.7 x 10.6 in)
16K
197 x 273 mm (7.75 x 10.75 in)
Automatic
duplex printing
8.5 x 13
216 x 330 mm (8.5 x 13 in)
Envelope #10
105 x 241 mm (4.1 x 9.5 in)
Envelope B5
176 x 250 mm (6.9 x 9.8 in)
Envelope C5
162 x 229 mm (6.4 x 9 in)
Envelope DL
110 x 220 mm (4.3 x 8.7 in)
Envelope Monarch
98 x 191 mm (3.9 x 7.5 in)
Custom
76 x 127 mm to 216 x 356 mm (3.0 x 5.0 in to
8.5 x 14 in)
ENWW
Supported paper sizes
15
Table 2-1 Supported paper sizes (continued)
Size and dimensionsTray 1Tray 2Tray 3
(optional)
Custom
148 x 210 mm to 216 x 297 mm (5.8 x 8.3 in to
8.5 x 11.7 in)
Custom
148 x 210 mm to 216 x 356 mm (5.8 x 8.3 in to
8.5 x 14 in)
Automatic
duplex printing
16Chapter 2 Paper traysENWW
Supported paper types
For a complete list of specific HP-brand paper that this product supports, go to www.hp.com/support/
lj500colorMFPM570.
NOTE: To obtain the best results, select the correct paper size and type in the print driver before
printing.
Paper typeTray 1
Plain
Light 60–74g
Midweight 96–110g
Heavy 111–130g
Extra Heavy 131–175g
Extra Heavy 131–163g
Color Transparency
Labels
Letterhead
Preprinted
Prepunched
Colored
Rough
Bond
1
Tray 2
Tray 3 (optional)Automatic duplex
printing
Recycled
Envelope
Cardstock 176–220g
Mid-weight glossy 105–110g
Heavy glossy 111–130g
Extra-heavy glossy 131–175g
Card glossy 176–220g
Opaque film
HP EcoSMART Lite
HP Tough Paper
HP Matte 105g
HP Matte 120g
ENWW
Supported paper types
17
Paper typeTray 1
Tray 2
1
Tray 3 (optional)Automatic duplex
printing
HP Matte 160g
HP Matte 200g
HP Soft Gloss 120g
HP Glossy 130g
HP Glossy 160g
HP Glossy 220g
1
The stack height for Tray 2 is 100 sheets for glossy paper and 20 mm (.79 in) for short paper (A5, A6, 4x6, and landscape).
18Chapter 2 Paper traysENWW
Tray 1
Tray capacity and paper orientation
●
Load Tray 1
●
Tray capacity and paper orientation
To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For
short/narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators.
Table 2-2 Tray 1 capacity
Paper typeSpecificationsQuantity
PaperRange:
2
60 g/m
Envelopes
LabelsMaximum: 0.102 mm (0.004 in) thickMaximum stack height: 10 mm (0.39 in)
TransparenciesMinimum: 0.102 mm (0.004 in) thickMaximum stack height: 10 mm (0.39 in)
Glossy paperRange:
Less than 60 g/m
105 g/m
(16 lb) to 220 g/m2 (58 lb)
2
(16 lb) to 90 g/m2 (24 lb)
2
(28 lb) to 220 g/m2 (58 lb)
Maximum stack height: 10 mm (0.39 in)
Equivalent to 100 sheets of 75 g/m2 (20 lb)
Up to 10 envelopes
Up to 50 sheets
Maximum stack height: 10 mm (0.39 in)
Up to 50 sheets
Table 2-3 Tray 1 paper orientation
Paper typeImage orientationDuplex modeHow to load paper
Preprinted or letterheadPortrait1-sided printingFace-down
Top edge leading into the product
ENWW
Tray 1
19
Table 2-3 Tray 1 paper orientation (continued)
Paper typeImage orientationDuplex modeHow to load paper
2-sided printingFace-up
Bottom edge leading into the product
Landscape1-sided printingFace-up
Top edge toward the front of the product
2-sided printingFace-up
Top edge toward the front of the product
PrepunchedPortrait or landscape1- or 2-sided printingHoles toward the back of the product
20Chapter 2 Paper traysENWW
Table 2-3 Tray 1 paper orientation (continued)
Paper typeImage orientationDuplex modeHow to load paper
EnvelopesLong edge of the envelope
feeding into the product
Short edge of the envelope
feeding into the product
Load Tray 1
1-sided printingFace-down
Top edge leading into the product
1-sided printingFace-down
Top edge toward the back of the product
1.Open Tray 1.
ENWW
Tray 1
21
2.Slide out the tray extension.
3.Fold out the tray extension to support the
paper and open the side guides.
4.Load paper in the tray face-down and the
short, top edge going into the product first.
22Chapter 2 Paper traysENWW
5.Make sure the stack fits under the tabs on the
guides and does not exceed the tray-full
indicators.
6.Adjust the side guides so that they lightly touch
the paper stack but do not bend it.
ENWW
Tray 1
23
Print envelopes
If your software does not automatically format an envelope, specify Landscape for page orientation in
your software program or print driver. Use the following guidelines to set margins for return and
destination addresses on Commercial #10 or DL envelopes:
Address typeLeft marginTop margin
Return15 mm (0.6 in)15 mm (0.6 in)
Destination102 mm (4 in)51 mm (2 in)
For envelopes of other sizes, adjust the margin settings accordingly.
24Chapter 2 Paper traysENWW
Tray 2
Tray capacity and paper orientation
●
Load Tray 2
●
Tray capacity and paper orientation
To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For
short/narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators.
Table 2-4 Tray 2 capacity
Paper typeSpecificationsQuantity
PaperRange:
2
60 g/m
TransparenciesMinimum: 0.102 mm (0.004 in) thickMaximum stack height: 25 mm (.98 in)
Glossy paperRange:
105 g/m
(16 lb) to 220 g/m2 (58 lb)
2
(28 lb) to 220 g/m2 (58 lb)
Equivalent to 250 sheets of 75 g/m
Maximum stack height: 25 mm (.98 in)
For A5, A6, and 4x6 paper sizes, and for paper
printed in a landscape orientation the maximum stack
height is 15 mm (.59 in),
100 sheets
Table 2-5 Tray 2 paper orientation
Paper typeImage orientationDuplex modeHow to load paper
Preprinted or letterheadPortrait1-sided printingFace-up
Top edge at the right side of the tray
2
(20 lb)
ENWW
Tray 2
25
Table 2-5 Tray 2 paper orientation (continued)
Paper typeImage orientationDuplex modeHow to load paper
2-sided printingFace-down
Top edge at the left side of the tray
Landscape1-sided printingFace-up
Top edge toward the back of the product
2-sided printingFace-down
Top edge toward the front of the product
PrepunchedPortrait or landscape1- or 2-sided printingHoles toward the back of the product
Load Tray 2
This tray holds up to 250 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not
hold as many sheets. Do not overfill the tray.
CAUTION: Do not print envelopes, labels, postcards, or unsupported sizes of paper from Tray 2.
Print these types of paper only from Tray 1.
26Chapter 2 Paper traysENWW
1.Slide open the tray.
NOTE: Do not open the tray while it is in
use.
2.Adjust the paper-length and paper-width
guides by squeezing the adjustment latch and
sliding the guides to the size of the paper
being used.
3.Load paper into the tray face-up. Check the
paper to verify the guides lightly touch the
stack, but do not bend it.
NOTE: To prevent jams, do not overfill the
tray. Be sure the top of the stack is below the
tray full indicator.
NOTE: If the tray is not adjusted correctly,
an error message might display during printing
or the paper might jam.
4.Slide the tray into the product.
ENWW
Tray 2
27
Optional Tray 3
Tray capacity and paper orientation
●
Load Tray 3
●
Tray capacity and paper orientation
To prevent jams, do not overfill trays. Be sure the top of the stack is below the tray-full indicator. For
short/narrow and heavy/glossy paper, load paper to less than half of the tray-full indicators.
Table 2-6 Tray 3 capacity
Paper typeSpecificationsQuantity
PaperRange:
2
60 g/m
LabelsMaximum: 0.102 mm (0.004 in) thickMaximum stack height: 56 mm (2.2 in)
TransparenciesMinimum: 0.102 mm (0.004 in) thickMaximum stack height: 56 mm (2.2 in)
Glossy paperRange:
105 g/m
(16 lb) to 220 g/m2 (58 lb)
2
(28 lb) to 220 g/m2 (58 lb)
Equivalent to 500 sheets of 75 g/m
Maximum stack height: 56 mm (2.2 in)
Maximum stack height: 56 mm (2.2 in)
Table 2-7 Tray 3 paper orientation
Paper typeImage orientationDuplex modeHow to load paper
Preprinted or letterheadPortrait1-sided printingFace-up
Top edge at the right side of the tray
2
(20 lb)
2-sided printingFace-down
Top edge at the left side of the tray
28Chapter 2 Paper traysENWW
Table 2-7 Tray 3 paper orientation (continued)
Paper typeImage orientationDuplex modeHow to load paper
Landscape1-sided printingFace-up
Top edge toward the back of the product
2-sided printingFace-down
Top edge toward the front of the product
PrepunchedPortrait or landscape1- or 2-sided printingHoles toward the back of the product
Load Tray 3
This tray holds up to 500 sheets of 75 g/m2 (20 lb) paper. If the paper is heavier, the tray does not
hold as many sheets. Do not overfill the tray.
CAUTION: Do not print envelopes, postcards, or unsupported sizes of paper from Tray 3. Print these
types of paper only from Tray 1.
ENWW
Optional Tray 3
29
1.Slide open the tray.
NOTE: Do not open the tray while it is in
use.
2.Adjust the paper-length and paper-width
guides by squeezing the adjustment latches
and sliding the guides to the size of the paper
being used.
3.Load paper into the tray face-up. Check the
paper to verify the guides lightly touch the
stack, but do not bend it.
NOTE: To prevent jams, do not overfill the
tray. Be sure the top of the stack is below the
tray-full indicator.
NOTE: If the tray is not adjusted correctly,
an error message might display during printing
or the paper might jam.
4.Slide the tray into the product.
30Chapter 2 Paper traysENWW
3Parts, supplies, and accessories
Order parts, accessories, and supplies
●
HP policy on non-HP supplies
●
HP anticounterfeit Web site
●
Print when a toner cartridge is at estimated end of life
●
Enable or disable the At Very Low settings
●
Customer self-repair parts
●
Accessories
●
Toner cartridges
●
Toner collection unit
●
ENWW31
Order parts, accessories, and supplies
HP original toner cartridges and paperwww.hp.com/go/suresupply
Order genuine HP parts or accessories
Order through service or support providersContact an HP-authorized service or support provider.
www.hp.com/buy/parts
32Chapter 3 Parts, supplies, and accessoriesENWW
HP policy on non-HP supplies
Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or
remanufactured.
NOTE: For HP printer products, the use of a non-HP toner cartridge or a refilled toner cartridge does
not affect either the warranty to the customer or any HP support contract with the customer. However, if
product failure or damage is attributable to the use of a non-HP toner cartridge or refilled toner
cartridge, HP will charge its standard time and materials charges to service the product for the
particular failure or damage.
ENWW
HP policy on non-HP supplies
33
HP anticounterfeit Web site
Go to www.hp.com/go/anticounterfeit when you install an HP toner cartridge and the control-panel
message says the cartridge is non-HP. HP will help determine if the cartridge is genuine and take steps
to resolve the problem.
Your toner cartridge might not be a genuine HP toner cartridge if you notice the following:
The supplies status page indicates that a non-HP supply is installed.
●
You are experiencing a high number of problems with the toner cartridge.
●
The cartridge does not look like it usually does (for example, the packaging differs from
●
HP packaging).
34Chapter 3 Parts, supplies, and accessoriesENWW
Print when a toner cartridge is at estimated end of
life
Black Low: The product indicates when a toner cartridge level is low. Actual toner cartridge life
remaining may vary. Consider having a replacement available to install when print quality is no longer
acceptable. The toner cartridge does not need to be replaced now.
Black Very Low: The product indicates when the toner cartridge level is very low. Actual toner
cartridge life remaining may vary. Consider having a replacement available to install when print
quality is no longer acceptable. The toner cartridge does not need to be replaced now unless the print
quality is no longer acceptable.
Once an HP toner cartridge has reached “very low”, HP’s Premium Protection Warranty on that toner
cartridge has ended.
You can change the way the product reacts when supplies reach the Very Low state. You do not have
to re-establish these settings when you install a new toner cartridge.
ENWW
Print when a toner cartridge is at estimated end of life
35
Enable or disable the At Very Low settings
You can enable or disable the default settings at any time, and you do not have to re-enable them
when you install a new toner cartridge.
1.From the Home screen on the product control panel, touch the Setup
2.Open the following menus:
System Setup
●
Supply Settings
●
Black Cartridge
●
Very Low Setting
●
3.Select one of the following options:
Select the Continue option to set the product to alert you that the toner cartridge is very low,
●
but to continue printing.
Select the Stop option to set the product to stop printing (including printing faxes) until you
●
replace the toner cartridge.
Select the Prompt option to set the product to stop printing (including printing faxes) and
●
prompt you to replace the toner cartridge. You can acknowledge the prompt and continue
printing. A customer configurable option on this product is "Prompt to Remind Me in 100
pages, 200 pages, 300 pages, 400 pages, or never." This option is provided as a customer
convenience and is not an indication these pages will have acceptable print quality.
button.
When the product is set to the Stop option, there is some risk that faxes will not print after the new
cartridge is installed if your product has received more faxes than the memory can hold while stopped.
When the product is set to the Prompt option, there is some risk that faxes will not print after the new
cartridge is installed if your product has received more faxes than the memory can hold while the
product is waiting for the prompt to be acknowledged.
Once an HP toner cartridge has reached Very Low, HP’s Premium Protection Warranty on that toner
cartridge has ended. All print defects or cartridge failures incurred when an HP toner cartridge is used
in Continue at very low mode will not be considered to be defects in materials or workmanship in the
toner cartridge under the HP Toner Cartridge Warranty Statement.
36Chapter 3 Parts, supplies, and accessoriesENWW
Customer self-repair parts
The following customer self-repair parts are available for the product.
Parts listed as Mandatory self-replacement are to be installed by customers, unless you are
●
willing to pay HP service personnel to perform the repair. For these parts, on-site or return-to-depot
support is not provided under the HP product warranty.
Parts listed as Optional self-replacement can be installed by HP service personnel at your request
●
for no additional charge during the product warranty period.
NOTE: For more information, go to www.hp.com/go/learnaboutsupplies.
Table 3-1 Customer self-repair parts
ItemDescriptionSelf-replacement optionsPart number
Front door assemblyReplacement front doorMandatoryCZ271-67901
Tray 1 roller kitPickup roller and separation pad
for Tray 1
Tray 2 and 3 roller kitFeed and separation rollers for
HP LaserJet Printer CabinetA storage cabinet that is installed
beneath the product
MandatoryCD644-67903
MandatoryCD644-67904
MandatoryCC468-67913
MandatoryCC468-67906
MandatoryCD644-67917
ENWW
Customer self-repair parts
37
Accessories
ItemDescriptionPart number
HP Color LaserJet 1 x 500 Paper Feeder 500-sheet paper feeder (optional Tray 3) CF084A
HP LaserJet Printer CabinetA storage cabinet that is installed
beneath the product
USB cable2-meter standard USB-compatible device
connector
CF085A
C6518A
38Chapter 3 Parts, supplies, and accessoriesENWW
Toner cartridges
Toner-cartridge view
●
Toner-cartridge information
●
Replace the toner cartridges
●
Toner-cartridge view
1
3
2
1Plastic shield
2Imaging drum
CAUTION: Do not touch the green roller. Doing so can damage the cartridge.
3Memory chip
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Toner cartridges
39
Toner-cartridge information
ColorCartridge numberPart number
Standard-capacity replacement black
toner cartridge
High-capacity replacement black toner
cartridge
Replacement cyan toner cartridge507ACE401A
Replacement yellow toner cartridge507ACE402A
Replacement magenta toner cartridge507ACE403A
Environmental features: Recycle toner cartridges by using the HP Planet Partners return and
recycling program.
For more information about supplies, go to
The information contained herein is subject to change without notice. For the latest supplies information
www.hp.com/go/lj500colorMFPM570_manuals.
go to
Recycle toner cartridges
To recycle a genuine HP toner cartridge, place the used cartridge in the box in which the new cartridge
arrived. Use the enclosed return label to send the used supply to HP for recycling. For complete
information, see the recycling guide that is included with each new HP supply item.
507ACE400A
507XCE400X
www.hp.com/go/learnaboutsupplies.
Toner-cartridge storage
Do not remove the toner cartridge from its package until you are ready to use it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few
minutes. Cover the imaging drum if the toner cartridge must be removed from the product for an
extended period of time.
HP policy on non-HP toner cartridges
Hewlett-Packard Company cannot recommend the use of non-HP toner cartridges, either new or
remanufactured.
NOTE: Any damage caused by a non-HP toner cartridge is not covered under the HP warranty and
service agreements.
40Chapter 3 Parts, supplies, and accessoriesENWW
Replace the toner cartridges
The product uses four colors and has a different toner cartridge for each color: black (K), magenta (M),
cyan (C), and yellow (Y).
CAUTION: If toner gets on clothing, wipe it off by using a dry cloth and wash the clothes in cold
water. Hot water sets toner into fabric.
NOTE: Information about recycling used toner cartridges is on the toner cartridge box.
1.Open the front door. Make sure that the door
is completely open.
2.Grasp the handle of the used toner cartridge
and pull out to remove.
3.Remove the new toner cartridge from its
protective bag.
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Toner cartridges
41
4.Grasp both sides of the toner cartridge and
distribute the toner by gently rocking the toner
cartridge.
5.Remove the plastic shield from the toner
cartridge.
CAUTION: Avoid prolonged exposure to
light.
CAUTION: Do not touch the green roller.
Doing so can damage the cartridge.
42Chapter 3 Parts, supplies, and accessoriesENWW
6.Align the toner cartridge with its slot and insert
the toner cartridge until it clicks into place.
7.Close the front door.
CAUTION: To avoid damage, make sure all
toner cartridges are fully inserted before
closing the door.
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Toner cartridges
43
Toner collection unit
ItemDescriptionPart number
Toner Collection UnitReceptacle for waste tonerCE254A
For more information, go to www.hp.com/go/learnaboutsupplies.
Replace the toner collection unit
Replace the toner collection unit when the product control panel prompts you.
NOTE: The toner collection unit is designed for a single use. Do not attempt to empty the toner
collection unit and reuse it. Doing so could lead to toner being spilled inside the product, which could
result in reduced print quality. After use, return the toner collection unit to HP’s Planet Partners program
for recycling.
NOTE: If printing documents that require heavy toner coverage, the toner collection unit can fill
quickly. If printing these types of documents, HP recommends that you have another toner collection unit
available.
1.Open the front door. Make sure that the door
is completely open.
2.Grasp the blue label at the top of the toner
collection unit, and then remove the toner
collection unit from the product.
44Chapter 3 Parts, supplies, and accessoriesENWW
3.Place the attached blue cap over the blue
opening at the top of the unit.
4.Remove the new toner collection unit from its
packaging.
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Toner collection unit
45
5.Insert the bottom of the new unit into the
product first, and then push the top of the unit
until it clicks into place.
6.Close the front door.
NOTE: If the toner collection unit is not
installed correctly, the front door does not
close completely.
To recycle the used toner collection unit, follow the instructions included with the new toner collection
unit.
46Chapter 3 Parts, supplies, and accessoriesENWW
4Print
Supported print drivers (Windows)
●
Change print-job settings (Windows)
●
Change print-job settings (Mac OS X)
●
Print tasks (Windows)
●
Print tasks (Mac OS X)
●
Additional print tasks (Windows)
●
Additional print tasks (Mac OS X)
●
Create archival-quality prints
●
Color printing
●
Use HP ePrint
●
Use AirPrint
●
Use walk-up USB printing
●
ENWW47
Supported print drivers (Windows)
Print drivers provide access to the product printing system. The following print drivers are available at
www.hp.com/go/lj500colorMFPM570_software.
HP PCL 6 driver
HP UPD PS driver
HP UPD PCL 5
Provided as the default driver on the in-box CD. This driver is automatically
●
installed unless you select a different one.
Recommended for all Windows environments
●
Provides the overall best speed, print quality, and product-feature support for
●
most users
Developed to align with the Windows Graphic Device Interface (GDI) for the
●
best speed in Windows environments
Might not be fully compatible with third-party and custom software programs
●
that are based on PCL 5
●
Recommended for printing with Adobe
highly graphics-intensive software programs
Provides support for printing from postscript emulation needs, or for postscript
●
flash font support
Recommended for general office printing in Windows environments
●
Compatible with previous PCL versions and older HP LaserJet products
●
The best choice for printing from third-party or custom software programs
●
The best choice when operating with mixed environments, which require the
●
product to be set to PCL 5 (UNIX, Linux, mainframe)
®
software programs or with other
Designed for use in corporate Windows environments to provide a single
●
driver for use with multiple product models
Preferred when printing to multiple product models from a mobile Windows
●
computer
HP UPD PCL 6
Recommended for printing in all Windows environments
●
Provides the overall best speed, print quality, and printer feature support for
●
most users
Developed to align with Windows Graphic Device Interface (GDI) for best
●
speed in Windows environments
Might not be fully compatible with third-party and custom software programs
●
that are based on PCL 5
HP Universal Print Driver (UPD)
The HP Universal Print Driver (UPD) for Windows is a single print driver that gives you instant access to
virtually any HP LaserJet product, from any location, without downloading separate drivers. It is built on
proven HP print driver technology and has been tested thoroughly and used with many software
programs. It is a powerful solution that performs consistently over time.
48Chapter 4 PrintENWW
The HP UPD communicates directly with each HP product, gathers configuration information, and then
customizes the user interface to show the product’s unique, available features. It automatically enables
features that are available for the product, such as two-sided printing and stapling, so you do not need
to enable them manually.
For more information, go to
UPD installation modes
Traditional mode
Dynamic mode
www.hp.com/go/upd.
To use this mode, download UPD from the Internet. Go to www.hp.com/go/
●
upd.
Use this mode if you are installing the driver for a single computer.
●
It operates with a specific product.
●
If you use this mode, you must install UPD separately for each computer and
●
for each product.
To use this mode, download UPD from the Internet. Go to
●
upd.
Dynamic mode allows you to use a single driver installation, so you can
●
discover and print to multiple networked HP products in any location.
Use this mode if you are installing UPD for a workgroup.
●
Do not use this mode for USB-connected products.
●
www.hp.com/go/
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Supported print drivers (Windows)
49
Change print-job settings (Windows)
Priority for changing print-job settings
●
Change the settings for all print jobs until the software program is closed
●
Change the default settings for all print jobs
●
Change the product configuration settings
●
Priority for changing print-job settings
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the
●
program you are working in to open this dialog box. Settings changed here override settings
changed anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the
●
program you are working in to open this dialog box. Settings changed in the Print dialog box
have a lower priority and usually do not override changes made in the Page Setup dialog box.
Printer Properties dialog box (print driver): Click Properties in the Print dialog box to
●
open the print driver. Settings changed in the Printer Properties dialog box usually do not
override settings anywhere else in the printing software. You can change most of the print settings
here.
Default print driver settings: The default print driver settings determine the settings used in all
●
print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties dialog
boxes.
Product control-panel settings: Settings changed at the product control panel have a lower
●
priority than changes made anywhere else.
Change the settings for all print jobs until the software program is
closed
The steps can vary; this procedure is most common.
1.From the software program, select the Print option.
2.Select the product, and then click Properties or Preferences.
50Chapter 4 PrintENWW
Change the default settings for all print jobs
1.Windows XP, Windows Server 2003, and Windows Server 2008 (using the
default Start menu view): Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the
Classic Start menu view): Click Start, click Settings, and then click Printers.
Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control
Panel, and then click Printers.
Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click
Devices and Printers.
2.Right-click the print-driver icon, and then select Printing Preferences.
Change the product configuration settings
1.Windows XP, Windows Server 2003, and Windows Server 2008 (using the
default Start menu view): Click Start, and then click Printers and Faxes.
Windows XP, Windows Server 2003, and Windows Server 2008 (using the
Classic Start menu view): Click Start, click Settings, and then click Printers.
Windows Vista: Click the Windows icon in the lower-left corner of the screen, click Control
Panel, and then click Printers.
Windows 7: Click the Windows icon in the lower-left corner of the screen, and then click
Devices and Printers.
2.Right-click the print-driver icon, and then select Properties or Printer properties.
3.Click the Device Settings tab.
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Change print-job settings (Windows)
51
Change print-job settings (Mac OS X)
Priority for changing print-job settings
●
Change the settings for all print jobs until the software program is closed
●
Change the default settings for all print jobs
●
Change the product configuration settings
●
Priority for changing print-job settings
Changes to print settings are prioritized depending on where the changes are made:
NOTE: The names of commands and dialog boxes might vary depending on your software program.
Page Setup dialog box: Click Page Setup or a similar command on the File menu of the
●
program you are working in to open this dialog box. Settings changed here might override
settings changed anywhere else.
Print dialog box: Click Print, Print Setup, or a similar command on the File menu of the
●
program you are working in to open this dialog box. Settings changed in the Print dialog box
have a lower priority and do not override changes made in the Page Setup dialog box.
Default printer driver settings: The default printer driver settings determine the settings used
●
in all print jobs, unless settings are changed in the Page Setup, Print, or Printer Properties
dialog boxes.
Product control-panel settings: Settings changed at the procuct control panel have a lower
●
priority than changes made anywhere else.
Change the settings for all print jobs until the software program is
closed
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then open a menu for which you want to change the print settings.
4.For each menu, select the print settings that you want to change.
5.Change the settings that you want on the various menus.
Change the default settings for all print jobs
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
52Chapter 4 PrintENWW
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then open a menu for which you want to change the print settings.
4.For each menu, select the print settings that you want to save for reuse.
5.In the Presets menu, click the Save As... option, and enter a name for the preset.
6.Click the OK button.
These settings are saved in the Presets menu. To use the new settings, you must select the saved preset
option every time you open a program and print.
Change the product configuration settings
1.
At the computer, open the Apple
the Print & Fax icon or the Print & Scan icon.
2.Select the product in the left side of the window.
3.Click the Options & Supplies button.
4.Click the Driver tab.
5.Configure the installed options.
menu, click the System Preferences item, and then click
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Change print-job settings (Mac OS X)
53
Print tasks (Windows)
Use a printing shortcut (Windows)
●
Create printing shortcuts (Windows)
●
Automatically print on both sides (Windows)
●
Manually print on both sides (Windows)
●
Print multiple pages per sheet (Windows)
●
Select the page orientation (Windows)
●
Select the paper type (Windows)
●
Print the first or last page on different paper (Windows)
●
Scale a document to fit page size (Windows)
●
Create a booklet (Windows)
●
Use a printing shortcut (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the
Properties or Preferences button.
54Chapter 4 PrintENWW
3.Click the Printing Shortcuts tab.
4.Select one of the shortcuts. Click the OK
button to close the Document Properties
dialog box.
NOTE: When you select a shortcut, the
corresponding settings change on the other
tabs in the print driver.
5.In the Print dialog box, click the OK button to
print the job.
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Print tasks (Windows)
55
Create printing shortcuts (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the
Properties or Preferences button.
3.Click the Printing Shortcuts tab.
56Chapter 4 PrintENWW
4.Select an existing shortcut as a base.
NOTE: Always select a shortcut before
adjusting any of the settings on the right side
of the screen. If you adjust the settings and
then select a shortcut, all your adjustments are
lost.
5.Select the print options for the new shortcut.
6.Click the Save As button.
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Print tasks (Windows)
57
7.Enter a name for the shortcut, and then click
the OK button.
8.Click the OK button to close the Document
Properties dialog box. In the Print dialogbox, click the OK button to print the job.
Automatically print on both sides (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the
Properties or Preferences button.
58Chapter 4 PrintENWW
3.Click the Finishing tab.
4.Select the Print on both sides check box.
Click the OK button to close the Document
Properties dialog box.
5.In the Print dialog box, click the OK button to
print the job.
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Print tasks (Windows)
59
Manually print on both sides (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the
Properties or Preferences button.
3.Click the Finishing tab.
4.Select the Print on both sides (manually)
check box. Click the OK button to print the
first side of the job.
60Chapter 4 PrintENWW
5.Retrieve the printed stack from the output bin,
and place it with the printed-side facing up in
Tray 1.
6.If prompted, touch the appropriate control
panel button to continue.
Print multiple pages per sheet (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the
Properties or Preferences button.
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Print tasks (Windows)
61
3.Click the Finishing tab.
4.Select the number of pages per sheet from the
Pages per sheet drop-down list.
62Chapter 4 PrintENWW
5.Select the correct Print page borders,
Page order, and Orientation options.Click the OK button to close the Document
Properties dialog box.
6.In the Print dialog box, click the OK button to
print the job.
Select the page orientation (Windows)
1.From the software program, select the Print
option.
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Print tasks (Windows)
63
2.Select the product, and then click the
Properties or Preferences button.
3.Click the Finishing tab.
64Chapter 4 PrintENWW
4.In the Orientation area, select the Portrait
or Landscape option.
To print the page image upside down, select
the Rotate by 180 degrees option.
Click the OK button to close the Document
Properties dialog box.
5.In the Print dialog box, click the OK button to
print the job.
Select the paper type (Windows)
1.From the software program, select the Print
option.
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Print tasks (Windows)
65
2.Select the product, and then click the
Properties or Preferences button.
3.Click the Paper/Quality tab.
4.From the Paper type drop-down list, click the
More... option.
66Chapter 4 PrintENWW
5.Expand the list of Type is: options.
6.Expand the category of paper types that best
describes your paper.
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Print tasks (Windows)
67
7.Select the option for the type of paper you are
using, and click the OK button.
8.Click the OK button to close the Document
Properties dialog box. In the Print dialogbox, click the OK button to print the job.
Print the first or last page on different paper (Windows)
1.From the software program, select the Print
option.
68Chapter 4 PrintENWW
2.Select the product, and then click the
Properties or Preferences button.
3.Click the Paper/Quality tab.
4.In the Special pages area, click the Print
pages on different paper option, and
then click the Settings button.
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Print tasks (Windows)
69
5.In the Pages in document area, select
either the First or Last option.
6.Select the correct options from the Paper
source and Paper type drop-down lists.Click the Add button.
7.If you are printing both the first and last pages
on different paper, repeat steps 5 and 6,
selecting the options for the other page.
70Chapter 4 PrintENWW
8.Click the OK button.
9.Click the OK button to close the Document
Properties dialog box. In the Print dialogbox, click the OK button to print the job.
Scale a document to fit page size (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the
Properties or Preferences button.
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Print tasks (Windows)
71
3.Click the Effects tab.
4.Select the Print document on option, and
then select a size from the drop-down list.
Click the OK button to close the Document
Properties dialog box.
5.In the Print dialog box, click the OK button to
print the job.
72Chapter 4 PrintENWW
Create a booklet (Windows)
1.From the software program, select the Print
option.
2.Select the product, and then click the
Properties or Preferences button.
3.Click the Finishing tab.
4.Select the Print on both sides check box.
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Print tasks (Windows)
73
5.In the Booklet layout drop-down list, click
the Left binding or Right binding option.
The Pages per sheet option automatically
changes to 2 pages per sheet.
Click the OK button to close the Document
Properties dialog box.
6.In the Print dialog box, click the OK button to
print the job.
74Chapter 4 PrintENWW
Print tasks (Mac OS X)
Use a printing preset (Mac OS X)
●
Create a printing preset (Mac OS X)
●
Automatically print on both sides (Mac OS X)
●
Manually print on both sides (Mac OS X)
●
Print multiple pages per sheet (Mac OS X)
●
Select the page orientation (Mac OS X)
●
Select the paper type (Mac OS X)
●
Print a cover page (Mac OS X)
●
Scale a document to fit page size (Mac OS X)
●
Create a booklet (Mac OS X)
●
Use a printing preset (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.In the Presets menu, select the printing preset.
4.Click the Print button.
NOTE: To use print-driver default settings, select the standard option.
Create a printing preset (Mac OS X)
Use printing presets to save the current print settings for reuse.
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then open a menu for which you want to change the print settings.
4.For each menu, select the print settings that you want to save for reuse.
5.In the Presets menu, click the Save As... option, and enter a name for the preset.
6.Click the OK button.
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Print tasks (Mac OS X)
75
Automatically print on both sides (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Layout menu.
4.Select a binding option from the Two-Sided drop-down list.
5.Click the Print button.
Manually print on both sides (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select this product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Manual Duplex menu.
4.Click the Manual Duplex box, and select a binding option.
5.Click the Print button.
6.Go to the product, and remove any blank paper that is in Tray 1.
7.Retrieve the printed stack from the output bin and place it with the printed-side facing up in the
input tray.
8.If prompted, touch the appropriate control panel button to continue.
Print multiple pages per sheet (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Layout menu.
4.From the Pages per Sheet drop-down list, select the number of pages that you want to print on
each sheet.
5.In the Layout Direction area, select the order and placement of the pages on the sheet.
6.From the Borders menu, select the type of border to print around each page on the sheet.
7.Click the Print button.
76Chapter 4 PrintENWW
Select the page orientation (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.In the Copies & Pages menu, click the Page Setup button.
4.Click the icon that represents the page orientation that you want to use, and then click the OK
button.
5.Click the Print button.
Select the paper type (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Finishing menu.
4.Select a type from the Media-type drop-down list.
5.Click the Print button.
Print a cover page (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Cover Page menu.
4.Select where to print the cover page. Click either the Before Document button or the After
Document button.
5.In the Cover Page Type menu, select the message that you want to print on the cover page.
NOTE: To print a blank cover page, select the standard option from the Cover Page Type
menu.
6.Click the Print button.
Scale a document to fit page size (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
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3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Paper Handling menu.
Print tasks (Mac OS X)
77
4.In the Destination Paper Size area, click the Scale to fit paper size box, and then select
the size from the drop-down list.
5.Click the Print button.
Create a booklet (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Layout menu.
4.Select a binding option from the Two-Sided drop-down list.
5.Open the menus drop-down list, and then click the Booklet Printing menu.
6.Click the Format Output as Booklet box, and select a binding option.
7.Select the paper size.
8.Click the Print button.
78Chapter 4 PrintENWW
Additional print tasks (Windows)
Cancel a print job (Windows)
●
Select the paper size (Windows)
●
Select a custom paper size (Windows)
●
Print watermarks (Windows)
●
Cancel a print job (Windows)
1.If the print job is currently printing, cancel it by pressing the Cancel button on the product
control panel.
NOTE: If the print job is too far into the printing process, you might not have the option to
cancel it.
NOTE: Pressing the Cancel button clears the job that the product is currently processing. If
more than one process is running, pressing the Cancel
displays on the product control panel.
2.You can also cancel a print job from a software program or a print queue.
Software program: Typically, a dialog box displays briefly on the computer screen,
●
allowing you to cancel the print job.
button clears the process that currently
Windows print queue: If a print job is waiting in a print queue (computer memory) or
●
print spooler, delete the job there.
Windows XP, Server 2003, or Server 2008: Click Start, click Settings, and
◦
then click Printers and Faxes. Double-click the product icon to open the window,
right-click the print job that you want to cancel, and then click Cancel.
Windows Vista: Click the Windows icon in the lower left corner of the screen, click
◦
Settings, and then click Printers. Double-click the product icon to open the window,
right-click the print job that you want to cancel, and then click Cancel.
Windows 7: Click the Windows icon in the lower left corner of the screen, and then
◦
click Devices and Printers. Double-click the product icon to open the window, rightclick the print job that you want to cancel, and then click Cancel.
Select the paper size (Windows)
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Paper/Quality tab.
4.Select a size from the Paper size drop-down list.
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Additional print tasks (Windows)
79
5.Click the OK button.
6.In the Print dialog box, click the OK button to print the job.
Select a custom paper size (Windows)
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Paper/Quality tab.
4.Click the Custom button.
5.Type a name for the custom size and specify the dimensions.
The width is the short edge of the paper.
●
The length is the long edge of the paper.
●
6.Click the Save button, and then click the Close button.
7.Click the OK button to close the Document Properties dialog box. In the Print dialog box,
click the OK button to print the job.
Print watermarks (Windows)
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Effects tab.
4.Select a watermark from the Watermarks drop-down list.
Or, to add a new watermark to the list, click the Edit button. Specify the settings for the
watermark, and then click the OK button.
5.To print the watermark on the first page only, select the First page only check box. Otherwise,
the watermark is printed on each page.
6.Click the OK button to close the Document Properties dialog box. In the Print dialog box,
click the OK button to print the job.
80Chapter 4 PrintENWW
Additional print tasks (Mac OS X)
Cancel a print job (Mac OS X)
●
Select the paper size (Mac OS X)
●
Select a custom paper size (Mac OS X)
●
Print watermarks (Mac OS X)
●
Cancel a print job (Mac OS X)
1.If the print job is currently printing, cancel it by pressing the Cancel button on the product
control panel.
NOTE: If the print job is too far into the printing process, you might not have the option to
cancel it.
NOTE: Pressing the Cancel button clears the job that the product is currently processing. If
more than one print job is waiting, pressing the Cancel
displays on the product control panel.
2.You can also cancel a print job from a software program or a print queue.
Software program: Typically, a dialog box displays briefly on the computer screen,
●
allowing you to cancel the print job.
button clears the print job that currently
Mac print queue: Open the print queue by double-clicking the product icon in the dock.
●
Highlight the print job, and then click Delete.
Select the paper size (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.In the Copies & Pages menu, click the Page Setup button.
4.Select a size from the Paper Size drop-down list, and then click the OK button.
5.Click the Print button.
Select a custom paper size (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.In the Copies & Pages menu, click the Page Setup button.
4.From the Paper Size drop-down list, select the Manage Custom Sizes option.
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5.Specify the dimensions for the page size, and then click the OK button.
Additional print tasks (Mac OS X)
81
6.Click the OK button to close the Page Setup dialog.
7.Click the Print button.
Print watermarks (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Watermarks menu.
4.From the Mode menu, select the Watermark option.
5.From the Pages drop-down list, select whether to print the watermark on all pages or on the first
page only.
6.From the Text drop-down list, select one of the standard messages, or select the Custom option
and type a new message in the box.
7.Select options for the remaining settings.
8.Click the Print button.
82Chapter 4 PrintENWW
Create archival-quality prints
Archive print produces output that is less susceptible to toner smearing and dusting. Use archive print to
create documents that you want to preserve or archive.
NOTE: Archival-quality printing is accomplished by increasing the temperature of the fuser. Because
of the increased temperatures, the product prints at half-speed to avoid damage.
1.From the Home screen on the product control panel, touch the Setup button.
2.Touch the Service menu.
3.Touch the Archive Print button, and then touch the On button.
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Create archival-quality prints
83
Color printing
Use the HP EasyColor option
●
Change the color options (Windows)
●
Change the color theme for a print job (Windows)
●
Change the color options (Mac OS X)
●
Manual color options
●
Match colors
●
Use the HP EasyColor option
If you are using the HP PCL 6 print driver for Windows, the HP EasyColor technology automatically
improves mixed-content documents that are printed from Microsoft Office programs. This technology
scans documents and automatically adjusts photographic images in .JPEG or .PNG format. The
HP EasyColor technology enhances the entire image at one time, rather than dividing it into several
pieces, which results in improved color consistency, sharper details, and faster printing.
If you are using the HP Postscript print driver for Mac, the HP EasyColor technology scans all
documents and automatically adjusts all photographic images with the same improved photographic
results.
In the following example, the images on the left were created without using the HP EasyColor option.
The images on the right show the enhancements that result from using the HP EasyColor option.
The HP EasyColor option is enabled by default in both the HP PCL 6 print driver and the HP Mac
Postscript print driver, so you do not need to make manual color adjustments. To disable the option so
you can manually adjust the color settings, open the Color tab in the Windows driver or the Color/
Quality Options tab in the Mac driver, and then click the HP EasyColor check box to clear it.
Change the color options (Windows)
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
84Chapter 4 PrintENWW
3.Click the Color tab.
4.Select the HP EasyColor check box to clear it.
5.Click the Automatic or Manual setting.
Automatic setting: Select this setting for most color print jobs
●
Manual setting: Select this setting to adjust the color settings independently from other
●
settings. Click the Settings button to open the manual color-adjusment window.
NOTE: Changing color settings manually can impact output. HP recommends that only
color graphics experts change these settings.
6.Click the Print in Grayscale option to print a color document in black and shades of gray. Use
this option to print color documents for photocopying or faxing. Also use this option to print draft
copies or to save color toner.
7.Click the OK button to close the Document Properties dialog box. In the Print dialog box,
click the OK button to print the job.
Change the color theme for a print job (Windows)
1.From the software program, select the Print option.
2.Select the product, and then click the Properties or Preferences button.
3.Click the Color tab.
4.Select the HP EasyColor check box to clear it.
5.Select a color theme from the Color Themes drop-down list.
Default (sRGB): This theme sets the product to print RGB data in raw device mode. When
●
using this theme, manage color in the software program or in the operating system for correct
rendering.
Vivid (sRGB): The product increases the color saturation in the midtones. Use this theme
●
when printing business graphics.
Photo (sRGB): The product interprets RGB color as if it were printed as a photograph using
●
a digital mini lab. The product renders deeper, more saturated colors differently than with the
Default (sRBG) theme. Use this theme when printing photos.
Photo (Adobe RGB 1998): Use this theme with printing digital photos that use the
●
AdobeRGB color space rather than sRGB. Turn off color management in the software
program when using this theme.
None: No color theme is used.
●
Custom Profile: Select this option to use a custom input profile to accurately control color
●
output (for example, to emulate a specific HP Color LaserJet product). Download custom
profiles from
www.hp.com.
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6.Click the OK button to close the Document Properties dialog box. In the Print dialog box,
click the OK button to print the job.
Color printing
85
Change the color options (Mac OS X)
1.Click the File menu, and then click the Print option.
2.In the Printer menu, select the product.
3.By default, the print driver displays the Copies & Pages menu. Open the menus drop-down list,
and then click the Color Options menu.
4.Click the HP EasyColor check box to clear it.
5.Open the Advanced settings.
6.Adjust the individual settings for text, graphics, and photographs.
7.Click the Print button.
Manual color options
Use manual color options to adjust the Neutral Grays, Halftone, and Edge Control options for
text, graphics, and photographs.
Setting descriptionSetting options
Edge Control
The Edge Control setting determines the rendering
of edges. Edge control has two components:
adaptive halftoning and trapping. Adaptive
halftoning increases edge sharpness. Trapping
reduces the effect of color-plane misregistration by
overlapping the edges of adjacent objects slightly.
Halftone
Halftone options affect color output clarity and
resolution.
Neutral Grays
The Neutral Grays setting determines the method
for creating gray colors used in text, graphics, and
photographs.
Off turns off both trapping and adaptive halftoning.
●
Light sets trapping at a minimal level. Adaptive halftoning is on.
●
Normal sets trapping at a medium level. Adaptive halftoning is
●
on.
Maximum is the most aggressive trapping setting. Adaptive
●
halftoning is on.
Smooth provides better results for large, solid-filled print areas
●
and enhances photographs by smoothing color gradations. Select
this option when uniform and smooth area fills are important.
Detail is useful for text and graphics that require sharp
●
distinctions among lines or colors, or images that contain a
pattern or a high level of detail. Select this option when sharp
edges and small details are important.
Black Only generates neutral colors (grays and black) by using
●
only black toner. This guarantees neutral colors without a color
cast. This setting is best for documents and grayscale viewgraphs.
4-Color generates neutral colors (grays and black) by combining
●
all four toner colors. This method produces smoother gradients
and transitions to other colors, and it produces the darkest black.
Match colors
The process of matching product output color to a computer screen is quite complex because printers
and computer monitors use different methods of producing color. Monitors display colors by light pixels
86Chapter 4 PrintENWW
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