Hp M525 User Manual
LASERJET ENTERPRISE 500 MFP
User Guide
2
M525
HP LaserJet Enterprise 500 MFP M525
User Guide
Copyright and License
© 2012 Copyright Hewlett-Packard
Development Company, L.P.
Reproduction, adaptation, or translation
without prior written permission is
prohibited, except as allowed under the
copyright laws.
The information contained herein is subject
to change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be
construed as constituting an additional
warranty. HP shall not be liable for technical
or editorial errors or omissions contained
herein.
Part number: CF116-90912
Edition 1, 5/2012
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Table of contents
1 Product introduction ......................................................................................................... 1
Product views .......................................................................................................................... 2
Product front view ..................................................................................................... 2
Product back view ..................................................................................................... 3
Interface ports ........................................................................................................... 4
Serial number and model number location ................................................................... 5
Control panel .......................................................................................................................... 6
Control-panel Home screen ........................................................................................ 6
Control-panel cleaning ............................................................................................... 7
Control-panel help ..................................................................................................... 7
Product reports ........................................................................................................................ 9
2 Connect the product and install software ........................................................................ 11
Connect the product to a computer by using a USB cable and install the software (Windows) ......... 12
Connect the product to a network by using a network cable and install the software (Windows) ...... 13
Configure the IP address .......................................................................................... 13
Install the software ................................................................................................... 14
Connect the product to a computer by using a USB cable and install the software (Mac) ................. 15
Connect the product to a network by using a network cable and install the software (Mac) ............. 16
Configure the IP address .......................................................................................... 16
Install the software ................................................................................................... 17
3 Input trays and output bins ............................................................................................ 19
Supported paper sizes ............................................................................................................ 20
Supported paper types ........................................................................................................... 23
Configure trays ...................................................................................................................... 24
Configure a tray when loading paper ........................................................................ 24
Configure a tray to match print job settings ................................................................ 24
Configure a tray by using the control panel ................................................................ 24
Alternative letterhead mode ..................................................................................................... 25
Tray 1 .................................................................................................................................. 26
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Tray capacity and paper orientation .......................................................................... 26
Load Tray 1 ............................................................................................................ 27
Tray 2 and the optional 500-sheet trays .................................................................................... 29
Tray capacity and paper orientation .......................................................................... 29
Load Tray 2 or the optional 500-sheet trays ................................................................ 30
Use paper output options ........................................................................................................ 32
Print to the standard output bin ................................................................................. 32
Print to the rear output bin ........................................................................................ 32
Use the convenience stapler (stapling models only) ..................................................................... 33
4 Parts, supplies, and accessories ...................................................................................... 35
Order parts, accessories, and supplies ..................................................................................... 36
HP policy on non-HP supplies .................................................................................................. 37
HP anticounterfeit Web site ..................................................................................................... 38
Print when a toner cartridge is at estimated end of life ................................................................ 39
Enable or disable the Very Low Settings options from the control panel ......................................... 40
Customer self-repair parts ........................................................................................................ 41
Accessories ........................................................................................................................... 43
Toner cartridge ...................................................................................................................... 44
Toner cartridge view ................................................................................................ 45
Toner cartridge information ...................................................................................... 46
Recycle toner cartridge ............................................................................. 46
Toner-cartridge storage ............................................................................. 46
HP policy on non-HP toner cartridges .......................................................... 46
Replace the toner cartridge ...................................................................................... 47
Staples (stapling models only) .................................................................................................. 50
Load staples ........................................................................................................... 50
5 Print ............................................................................................................................... 53
Supported print drivers (Windows) ........................................................................................... 54
HP Universal Print Driver (UPD) ................................................................................. 54
UPD installation modes ............................................................................. 55
Change print-job settings (Windows) ........................................................................................ 56
Change the settings for all print jobs until the software program is closed ....................... 56
Change the default settings for all print jobs ............................................................... 56
Change the product configuration settings .................................................................. 56
Change print-job settings (Mac OS X) ....................................................................................... 57
Change the settings for all print jobs until the software program is closed ....................... 57
Change the default settings for all print jobs ............................................................... 57
Change the product configuration settings .................................................................. 57
Print tasks (Windows) ............................................................................................................. 58
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Use a printing shortcut (Windows) ............................................................................. 58
Create printing shortcuts (Windows) .......................................................................... 60
Automatically print on both sides (Windows) .............................................................. 63
Print multiple pages per sheet (Windows) ................................................................... 65
Select the page orientation (Windows) ...................................................................... 67
Select the paper type (Windows) .............................................................................. 69
Print the first or last page on different paper (Windows) ............................................... 72
Scale a document to fit page size (Windows) ............................................................. 75
Create a booklet (Windows) ..................................................................................... 77
Print tasks (Mac OS X) ............................................................................................................ 79
Use a printing preset (Mac OS X) .............................................................................. 79
Create a printing preset (Mac OS X) ......................................................................... 79
Automatically print on both sides (Mac OS X) ............................................................. 79
Print multiple pages per sheet (Mac OS X) .................................................................. 79
Select the page orientation (Mac OS X) ..................................................................... 80
Select the paper type (Mac OS X) ............................................................................. 80
Print a cover page (Mac OS X) ................................................................................. 80
Scale a document to fit page size (Mac OS X) ............................................................ 81
Create a booklet (Mac OS X) ................................................................................... 81
Additional print tasks (Windows) ............................................................................................. 82
Cancel a print job (Windows) ................................................................................... 82
Select the paper size (Windows) ............................................................................... 82
Select a custom paper size (Windows) ...................................................................... 83
Print watermarks (Windows) ..................................................................................... 83
Additional print tasks (Mac OS X) ............................................................................................ 84
Cancel a print job (Mac OS X) ................................................................................. 84
Select the paper size (Mac OS X) .............................................................................. 84
Select a custom paper size (Mac OS X) ..................................................................... 84
Print watermarks (Mac OS X) .................................................................................... 85
Store print jobs on the product ................................................................................................. 86
Create a stored job (Windows) ................................................................................. 86
Create a stored job (Mac OS X) ............................................................................... 88
Print a stored job ..................................................................................................... 89
Delete a stored job .................................................................................................. 89
Add a job-separator page (Windows) ...................................................................................... 90
Use HP ePrint ......................................................................................................................... 91
Use the HP ePrint Mobile Driver ............................................................................................... 92
Use Apple AirPrint .................................................................................................................. 93
Use HP Smart Print (Windows) ................................................................................................. 94
Use easy-access USB printing .................................................................................................. 95
Print easy-access USB documents .............................................................................. 95
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6 Copy .............................................................................................................................. 97
Set new default copy settings ................................................................................................... 98
Restore default copy settings .................................................................................................. 1 0 0
Make a single copy .............................................................................................................. 101
Make multiple copies ............................................................................................................ 102
Copy a multiple-page original ............................................................................................... 104
Collate a copy job ............................................................................................................... 106
Copy on both sides (duplex) .................................................................................................. 108
Copy on both sides automatically ............................................................................ 108
Copy on both sides manually ................................................................................. 109
Reduce or enlarge a copy image ........................................................................................... 111
Optimize copy quality for text or pictures ................................................................................ 113
Adjust the copy lightness/darkness ......................................................................................... 114
Set the paper size and type for copying on special paper ......................................................... 116
Use Job Build mode .............................................................................................................. 117
Copy a book ....................................................................................................................... 118
Copy a photo ...................................................................................................................... 120
7 Scan/send .................................................................................................................... 123
Set up scan/send features ..................................................................................................... 124
Change default scan/send settings from the product control panel ............................................. 126
Send a scanned document to a network folder ......................................................................... 128
Send a scanned document to a folder in the product memory .................................................... 131
Send a scanned document to a USB flash drive ....................................................................... 132
Send a scanned document to one or more email addresses ....................................................... 135
Use the address book to send email ....................................................................................... 138
Add contacts to the address book from the product control panel ................................ 138
Send a document to email by using the address book ................................................ 140
Scan a photo ....................................................................................................................... 143
8 Fax .............................................................................................................................. 145
Configure required fax settings .............................................................................................. 146
Fax Setup Wizard ................................................................................................. 146
Set or verify the date and time ................................................................................ 147
Set or verify the date/time format ............................................................................ 147
Configure fax dialing settings ................................................................................................ 149
Configure general fax send settings ........................................................................................ 151
Configure fax billing codes ................................................................................................... 152
Configure default options for fax send jobs ............................................................................. 153
Configure fax receive settings ................................................................................................ 154
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Use a fax printing schedule ................................................................................................... 155
Block incoming faxes ............................................................................................................ 156
Create a blocked-fax list ........................................................................................ 156
Delete numbers from the blocked-fax list ................................................................... 156
Configure default options for fax receive jobs .......................................................................... 157
Fax archiving and forwarding ............................................................................................... 158
Enable fax archiving .............................................................................................. 158
Enable fax forwarding ........................................................................................... 158
Create a speed dial list ......................................................................................................... 160
Add a number to an existing speed dial list ............................................................................. 163
Delete a speed dial list ......................................................................................................... 164
Delete a single number from a speed dial list ........................................................................... 165
Send a fax by entering numbers manually ............................................................................... 166
Send a fax by using a speed dial ........................................................................................... 168
Search a speed-dial list by name ............................................................................................ 170
Send a fax by using fax address book numbers ....................................................................... 171
Search the fax address book ................................................................................................. 173
Cancel a fax ....................................................................................................................... 174
Fax reports .......................................................................................................................... 175
Fax activity log ..................................................................................................... 175
Billing code report ................................................................................................. 176
Blocked fax list report ............................................................................................ 176
Speed dial list report ............................................................................................. 176
Fax call report ...................................................................................................... 176
9 Manage the product ..................................................................................................... 177
Configure IP network settings ................................................................................................. 178
Printer sharing disclaimer ....................................................................................... 178
View or change network settings ............................................................................. 178
Manually configure IPv4 TCP/IP parameters from the control panel ............................. 178
Manually configure IPv6 TCP/IP parameters from the control panel ............................. 179
HP Embedded Web Server ................................................................................................... 180
Open the HP Embedded Web Server ...................................................................... 180
HP Embedded Web Server features ......................................................................... 181
Information tab ...................................................................................... 181
General tab ........................................................................................... 181
Copy/Print tab ....................................................................................... 182
Scan/Digital Send tab ............................................................................ 183
Fax tab (Fax models only) ....................................................................... 184
Troubleshooting tab ................................................................................ 184
Security tab ........................................................................................... 185
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HP Web Services tab .............................................................................. 185
Networking tab ...................................................................................... 185
Other Links list ....................................................................................... 185
HP Utility (Mac OS X) ........................................................................................................... 187
Open HP Utility ..................................................................................................... 187
HP Utility features .................................................................................................. 187
Use HP Web Jetadmin software ............................................................................................. 189
Economy settings ................................................................................................................. 190
Print with EconoMode ............................................................................................ 190
Optimize speed or energy use ................................................................................ 190
Set sleep mode ..................................................................................................... 191
Set the sleep schedule ............................................................................................ 191
Product security features ........................................................................................................ 193
Security statements ................................................................................................ 193
IP Security ............................................................................................................ 193
Sign in to the product ............................................................................................ 193
Assign a system password ...................................................................................... 193
Encryption support: HP High-Performance Secure Hard Disks ...................................... 194
Lock the formatter cage .......................................................................................... 194
Upgrade the product firmware ............................................................................................... 195
10 Solve problems ........................................................................................................... 197
Solve problems checklist ....................................................................................................... 198
Factors that affect product performance .................................................................................. 200
Restore factory-set defaults ..................................................................................................... 201
Control-panel help ................................................................................................................ 202
Paper feeds incorrectly or becomes jammed ............................................................................ 203
The product does not pick up paper ........................................................................ 203
The product picks up multiple sheets of paper ........................................................... 203
The document feeder jams, skews, or picks up multiple sheets of paper ....................... 204
Prevent paper jams ................................................................................................ 204
Clear jams .......................................................................................................................... 205
Auto-navigation for clearing jams ............................................................................ 205
Jam locations ........................................................................................................ 205
Clear jams in the document feeder .......................................................................... 206
Clear jams in the output-bin area ............................................................................ 207
Clear jams in Tray 1 .............................................................................................. 208
Clear jams in Tray 2 or an optional 500-sheet tray ................................................... 210
Clear jams in the toner-cartridge area ...................................................................... 214
Clear jams in the rear-door and the fuser area .......................................................... 216
Clear jams in the duplexer ..................................................................................... 219
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Change jam recovery ........................................................................................................... 225
Improve print quality ............................................................................................................. 226
Print from a different software program .................................................................... 226
Set the paper-type setting for the print job ................................................................ 226
Check the paper type setting (Windows) ................................................... 226
Check the paper type setting (Mac OS X) .................................................. 226
Check the toner-cartridge status .............................................................................. 227
Print a cleaning page ............................................................................................ 227
Visually inspect the toner cartridge .......................................................................... 228
Check paper and the printing environment ............................................................... 228
Use paper that meets HP specifications ..................................................... 228
Check the environment ............................................................................ 229
Check the EconoMode settings ............................................................................... 229
Try a different print driver ....................................................................................... 230
Set the individual tray alignment ............................................................................. 231
Improve copy quality ............................................................................................................ 232
Check the scanner glass for dirt or smudges ............................................................. 232
Calibrate the scanner ............................................................................................ 233
Check the paper settings ........................................................................................ 234
Check the paper size and type configuration ............................................. 234
Select the tray to use for the copy ............................................................. 234
Check the image-adjustment settings ........................................................................ 234
Optimize copy quality for text or pictures ................................................................. 234
Edge-to-edge copying ............................................................................................ 235
Clean the pickup rollers and separation pad in the document feeder ........................... 235
Improve scan quality ............................................................................................................ 237
Check the scanner glass for dirt or smudges ............................................................. 237
Check the resolution settings ................................................................................... 238
Check the image-adjustment settings ........................................................................ 239
Optimize scan quality for text or pictures ................................................................. 239
Check the output-quality settings .............................................................................. 239
Clean the pickup rollers and separation pad in the document feeder ........................... 240
Improve fax quality .............................................................................................................. 242
Check the scanner glass for dirt or smudges ............................................................. 242
Check the send-fax resolution settings ...................................................................... 243
Check the image-adjustment settings ........................................................................ 244
Optimize fax quality for text or pictures ................................................................... 244
Check the error-correction settings ........................................................................... 244
Send to a different fax machine .............................................................................. 245
Clean the pickup rollers and separation pad in the document feeder ........................... 245
Check the fit-to-page setting .................................................................................... 246
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Check the sender's fax machine .............................................................................. 247
The product does not print or it prints slowly ............................................................................ 248
The product does not print ...................................................................................... 248
The product prints slowly ........................................................................................ 249
Solve easy-access USB printing problems ................................................................................ 250
The Retrieve From USB Settings menu does not open when you insert the USB flash drive 250
The file does not print from the USB flash drive ......................................................... 250
The file that you want to print is not listed in the Retrieve from USB menu ..................... 251
Solve USB connection problems ............................................................................................. 252
Solve wired network problems ............................................................................................... 253
The product has a poor physical connection. ............................................................ 253
The computer is using the incorrect IP address for the product ..................................... 253
The computer is unable to communicate with the product ........................................... 254
The product is using incorrect link and duplex settings for the network ......................... 254
New software programs might be causing compatibility problems .............................. 254
The computer or workstation might be set up incorrectly ............................................. 254
The product is disabled, or other network settings are incorrect ................................... 254
Solve fax problems ............................................................................................................... 255
Checklist for solving fax problems ........................................................................... 255
What type of phone line are you using? .................................................... 255
Are you using a surge-protection device? .................................................. 255
Are you using a phone company voice-messaging service or an answering
machine? .............................................................................................. 256
Does your phone line have a call-waiting feature? ...................................... 256
Check fax accessory status ..................................................................................... 256
General fax problems ............................................................................................ 257
Use Fax over VoIP networks .................................................................................... 258
Problems with receiving faxes ................................................................................. 258
Problems with sending faxes ................................................................................... 260
Fax error codes .................................................................................................... 261
Fax error messages on the product control panel ...................................................... 261
Send-fax messages ................................................................................. 263
Receive-fax messages ............................................................................. 264
Service settings ..................................................................................................... 264
Settings in the Troubleshooting menu ........................................................ 265
Solve product software problems (Windows) ........................................................................... 266
A print driver for the product is not visible in the Printer folder .................................... 266
An error message was displayed during the software installation ................................ 266
The product is in Ready mode, but nothing prints ...................................................... 266
Solve product software problems (Mac OS X) .......................................................................... 268
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The product name does not appear in the product list in the Print & Fax or the Print &
Scan list ............................................................................................................... 268
A print job was not sent to the product that you wanted ............................................. 268
When connected with a USB cable, the product does not appear in the Print & Fax or
the Print & Scan list after the driver is selected .......................................................... 268
Remove software (Windows) ................................................................................................. 270
Remove the print driver (Mac OS X) ....................................................................................... 271
Index ............................................................................................................................... 273
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xii ENWW
1 Product introduction
Product views
●
Control panel
●
Product reports
●
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Product views
4
4
3
Product front view
2
1 Latch to release the document-feeder cover (access for clearing jams)
2 Document-feeder input tray
3 Document-feeder output bin
4 Control panel with color touchscreen display
5 Home button (returns the product to the Home screen)
NOTE: The button is on the side of the control panel.
6 Convenience stapler (M525f model only)
7 On/off button
8Optional Tray 3
9Optional Tray 4
10 Tray 2
11 Tray 1
12 Front-door-release button (access to the toner cartridge)
13 Standard output bin
14 Hardware integration pocket (for connecting third-party devices)
2 Chapter 1 Product introduction ENWW
15 Easy-access USB port (for printing and scanning without a computer)
16 Handle to raise the scanner lid
Product back view
1 Rear door and face-up output bin (access for clearing jams)
2 Dust cover for Tray 2 (for printing on Legal-size paper)
3 Power connection
4 Formatter (contains the interface ports)
5 Slot for a cable-type security lock
6 Right-side cover (slide back for access to the formatter)
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Product views
3
Interface ports
1
2
3
4
5
1 Local area network (LAN) Ethernet (RJ-45) network port
2 USB port for connecting external USB devices
3 Hi-Speed USB 2.0 printing port
4 Foreign interface harness (for connecting external devices)
5 Fax port (M525f model only)
4 Chapter 1 Product introduction ENWW
Serial number and model number location
The serial number and model number are listed on an identification label located on the back of the
product. The serial number contains information about the country/region of origin, the product
version, production code, and the production number of the product.
Model name Model number
M525dn CF116A
M525f CF117A
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Product views
5
Control panel
Control-panel Home screen
The Home screen provides access to the product features and indicates the current status of the product.
You can return to the Home screen at any time by pressing the Home button on the right side of the
product control panel.
NOTE: HP regularly updates features that are available in the product firmware. To take advantage
of the most current features, upgrade the product firmware. To download the most recent firmware
upgrade file, go to
NOTE: The features that appear on the Home screen can vary, depending on the product
configuration.
3 6 7 8 9 4 5
2
1
www.hp.com/go/lj500MFPM525_firmware.
10
11
12
1 Refresh button Touch the Refresh button to clear changes and restore the default settings.
2 Sign In or Sign Out Touch the Sign In button to access secured features.
Touch the Sign Out button to sign out of the product if you have signed in for access to
secured features. After you sign out, the product restores all options to the default settings.
3 Stop button Touch the Stop button to pause the current job. The Job Status screen opens, and then you can
cancel or continue the job.
4 Start button Touch the Start button to start a copy job.
5 Product status The status line provides information about the overall product status.
6 Language Selection
button
7 Sleep button Touch the Sleep button to put the product into Sleep mode.
8 Network button Touch the Network button to find information about the network connection.
9 Help button Touch the Help button to open the embedded help system.
Touch the Language Selection button to select the language for the control-panel display.
10 Copies field The Copies field indicates the number of copies that the product is set to make.
6 Chapter 1 Product introduction ENWW
11 Scroll bar Touch the up or down arrows on the scroll bar to see the complete list of available features.
12 Features Depending on the product configuration, the features that appear in this area can include any
of the following items:
Quick Sets
●
Copy
●
E-mail
●
Fax (for products that have fax installed)
●
Save to USB
●
Save to Network Folder
●
Save to Device Memory
●
Retrieve from USB
●
Retrieve from Device Memory
●
Job Status
●
Supplies
●
Trays
●
Control-panel cleaning
Clean the control panel with a soft, lint-free cloth. Do not use paper towels or tissues because they are
abrasive and could damage the screen. If necessary to remove stubborn debris, moisten the cloth with
water or glass cleaner.
Control-panel help
The product has a built-in Help system that explains how to use each screen. To open the Help system,
touch the Help
For some screens, the Help opens to a global menu where you can search for specific topics. You can
browse through the menu structure by touching the buttons in the menu.
For screens that contain settings for individual jobs, the Help opens to a topic that explains the options
for that screen.
If the product alerts you of an error or warning, touch the Error
open a message that describes the problem. The message also contains instructions to help solve the
problem.
button in the upper-right corner of the screen.
Administration
●
Device Maintenance
●
button or the Warning button to
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Control panel
7
You can print or view a report of the complete Administration menu so you can more easily navigate to
the individual settings you need.
1. From the Home screen on the product control panel, scroll to and touch the Administration button.
2. Open the following menus:
Reports
●
Configuration/Status Pages
●
3. Select the Administration Menu Map option.
4. Touch the Print button to print the report. Touch the View button to view the report.
8 Chapter 1 Product introduction ENWW
Product reports
Product reports provide details about the product and its current configuration. Use the following
procedure to print or view the reports:
1. From the Home screen on the product control panel, scroll to and touch the Administration button.
2. Open the Reports menu.
3. Select one of the report categories:
Configuration/Status Pages
●
Fax Reports (fax models only)
●
Other Pages
●
4. Select the name of the report you want to review, and then touch the Print button to print it or
touch the View button to review the settings on the control-panel display.
NOTE: Some pages do not have the View option.
Table 1-1 Reports menu
First level Second level Description
Configuration/Status Pages Administration Menu Map Shows the structure of the Administration
menu.
Current Settings Page Shows the current settings for each option in
the Administration menu.
Configuration Page Shows the product settings and installed
accessories.
Supplies Status Page Shows the approximate remaining life for the
supplies; reports statistics on total number of
pages and jobs processed, serial number,
page counts, and maintenance information.
HP provides approximations of the
remaining life for the supplies as a customer
convenience. The actual remaining supply
levels might be different than the
approximations provided.
Usage Page Shows a count of all paper sizes that have
passed through the product; lists whether
they were simplex or duplex, and reports the
page count.
File Directory Page Shows the file name and folder name for files
that are stored in the product memory.
Web Services Status Page Shows the detected Web Services for the
product.
Fax Reports Fax Activity Log Contains a list of the faxes that have been
sent from or received by this product.
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Product reports
9
Table 1-1 Reports menu (continued)
First level Second level Description
Billing Codes Report A list of billing codes that have been used for
outgoing faxes. This report shows how many
sent faxes were billed to each code.
Blocked Fax List A list of phone numbers that are blocked
from sending faxes to this product.
Speed Dial List Shows the speed dials that have been set up
for this product.
Fax Call Report A detailed report of the last fax operation,
either sent or received.
Other Pages PCL Font List Prints the available PCL fonts.
PS Font List Prints the available HP postscript level 3
emulation fonts.
10 Chapter 1 Product introduction ENWW
2 Connect the product and install
software
Connect the product to a computer by using a USB cable and install the software (Windows)
●
Connect the product to a network by using a network cable and install the software (Windows)
●
Connect the product to a computer by using a USB cable and install the software (Mac)
●
Connect the product to a network by using a network cable and install the software (Mac)
●
ENWW 11
Connect the product to a computer by using a USB cable and install the software (Windows)
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a
cable that is no longer than 2 m (6.5 ft).
CAUTION: Do not connect the USB cable until the installation software prompts you to connect it.
1. Close all open programs on the computer.
2. Install the software from the CD, and follow the on-screen instructions.
3. When prompted, select the Directly connect to this computer using USB cable option,
and then click the Next button.
4. When the software prompts you, connect the USB cable to the product and the computer.
5. At the end of the installation, click the Finish button, or click the More Options button to install
more software or configure basic digital sending features for the product.
6. Print a page from any program to make sure that the software is correctly installed.
12 Chapter 2 Connect the product and install software ENWW
Connect the product to a network by using a network cable and install the software (Windows)
Configure the IP address
1. Make sure the product is turned on and that the Ready message displays on the product control-
panel display.
2. Connect the network cable to the product and to the network.
3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and
assigns an IP address or host name for the product.
4. From the Home screen on the product control panel, touch the Network
product IP address or host name.
If the Network
configuration page.
a. From the Home screen on the product control panel, scroll to and touch the Administration
button.
b. Open the following menus:
●
●
●
c. Touch the View button to view the information on the control panel, or touch the Print button
to print the pages.
button is not visible, you can find the IP address or host name by printing a
Reports
Configuration/Status Pages
Configuration Page
button to identify the
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Connect the product to a network by using a network cable and install the software (Windows)
13
d. Find the IP address on the Jetdirect page.
Jetdirect Page
5. IPv4: If the IP address is 0.0.0.0, or 192.0.0.192, or 169.254.x.x, you must manually configure
the IP address. Otherwise, the network configuration was successful.
IPv6: If the IP address begins with "fe80:", the product should be able to print. If not, you must
manually configure the IP address.
Install the software
HP Color LaserJet
Page 1
1. Close all programs on the computer.
2. Install the software from the CD.
3. Follow the on-screen instructions.
4. When prompted, select the Connect through a wired network option.
5. From the list of available products, select the one that has the correct IP address. If the product is
not listed, manually enter the product's IP Address, Host Name, or Hardware Address.
6. At the end of the installation, click the Finish button, or click the More Options button to install
more software or configure basic digital sending features for the product.
7. Print a page from any program to make sure that the software is correctly installed.
14 Chapter 2 Connect the product and install software ENWW
Connect the product to a computer by using a USB cable and install the software (Mac)
This product supports a USB 2.0 connection. Use an A-to-B type USB cable. HP recommends using a
cable that is no longer than 2 m (6.5 ft).
1. Connect the USB cable to the product and the computer.
2. Install the software from the CD.
3. Click the product icon, and follow the on-screen instructions.
4. Click the Close button.
5. Print a page from any program to make sure that the software is correctly installed.
ENWW
Connect the product to a computer by using a USB cable and install the software (Mac)
15
Connect the product to a network by using a network cable and install the software (Mac)
Configure the IP address
1. Make sure the product is turned on and that the Ready message displays on the product control-
panel display.
2. Connect the network cable to the product and to the network.
3. Wait for 60 seconds before continuing. During this time, the network recognizes the product and
assigns an IP address or host name for the product.
4. From the Home screen on the product control panel, touch the Network
product IP address or host name.
If the Network
configuration page.
a. From the Home screen on the product control panel, scroll to and touch the Administration
button.
b. Open the following menus:
●
●
●
c. Touch the View button to view the information on the control panel, or touch the Print button
to print the pages.
button is not visible, you can find the IP address or host name by printing a
Reports
Configuration/Status Pages
Configuration Page
button to identify the
16 Chapter 2 Connect the product and install software ENWW
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