Hp M507 User Manual
User Guide
LaserJet Enterprise M507
www.hp.com/videos/LaserJet
www.hp.com/support/ljM507
HP LaserJet Enterprise M507
User Guide
Copyright and License
Trademark Credits
© Copyright 2019 HP Development Company,
L.P.
Reproduction, adaptation, or translation without
prior written permission is prohibited, except as
allowed under the copyright laws.
The information contained herein is subject to
change without notice.
The only warranties for HP products and
services are set forth in the express warranty
statements accompanying such products and
services. Nothing herein should be construed as
constituting an additional warranty. HP shall not
be liable for technical or editorial errors or
omissions contained herein.
Edition 1, 4/2019
Adobe®, Adobe Photoshop®, Acrobat®, and
PostScript
®
are trademarks of Adobe Systems
Incorporated.
Apple and the Apple logo are trademarks of
Apple Inc., registered in the U.S. and other
countries.
macOS is a trademark of Apple Inc., registered in
the U.S. and other countries.
AirPrint is a trademark of Apple Inc., registered in
the U.S. and other countries.
Google™ is a trademark of Google Inc.
Microsoft®, Windows®, Windows® XP, and
Windows Vista® are U.S. registered trademarks
of Microsoft Corporation.
UNIX® is a registered trademark of The Open
Group.
Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Warning icons ............................................................................................................................................................................ 1
Potential shock hazard ............................................................................................................................................................ 3
Printer views .............................................................................................................................................................................. 4
Printer front view ................................................................................................................................................. 4
Printer back view .................................................................................................................................................. 5
Interface ports ...................................................................................................................................................... 5
Control-panel view (2.7-in QVGA LCD color display with 24-key pad, n and dn models) ......................... 6
Control-panel view (touchscreen, x models only) .......................................................................................... 9
How to use the touchscreen control panel ............................................................................... 10
Printer specications ............................................................................................................................................................. 12
Technical specications .................................................................................................................................... 12
Supported operating systems ......................................................................................................................... 13
Mobile printing solutions .................................................................................................................................. 15
Printer dimensions ............................................................................................................................................ 15
Power consumption, electrical specications, and acoustic emissions .................................................... 16
Operating-environment range ........................................................................................................................ 17
Printer hardware setup and software installation ............................................................................................................ 17
2 Paper trays .............................................................................................................................................................................................. 19
Introduction ............................................................................................................................................................................. 19
Load paper to Tray 1 ............................................................................................................................................................. 20
Load paper to Tray 1 (multipurpose tray) ..................................................................................................... 20
Tray 1 paper orientation ................................................................................................................................... 21
Use alternative letterhead mode .................................................................................................................... 22
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 22
Load paper to Tray 2 and the 550-sheet trays ................................................................................................................. 23
Load paper to Tray 2 and the 550-sheet trays ............................................................................................ 23
Tray 2 and the 550-sheet trays paper orientation ...................................................................................... 25
Use alternative letterhead mode .................................................................................................................... 22
Enable Alternative Letterhead Mode by using the printer control-panel menus ............... 22
Load and print envelopes ..................................................................................................................................................... 27
ENWW iii
Print envelopes .................................................................................................................................................. 27
Envelope orientation ......................................................................................................................................... 27
Load and print labels ............................................................................................................................................................. 28
Manually feed labels ......................................................................................................................................... 28
Label orientation ............................................................................................................................................... 28
3 Supplies, accessories, and parts .......................................................................................................................................................... 29
Order supplies, accessories, and parts ............................................................................................................................... 30
Ordering .............................................................................................................................................................. 30
Supplies and accessories ................................................................................................................................. 30
Customer self-repair parts ............................................................................................................................... 31
Congure the HP toner-cartridge-protection supply settings ........................................................................................ 32
Introduction ........................................................................................................................................................ 32
Enable or disable the Cartridge Policy feature ............................................................................................. 33
Use the printer control panel to enable the Cartridge Policy feature ................................... 33
Use the printer control panel to disable the Cartridge Policy feature .................................. 33
Use the HP Embedded Web Server (EWS) to enable the Cartridge Policy feature ............. 33
Use the HP Embedded Web Server (EWS) to disable the Cartridge Policy feature ............ 34
Troubleshoot Cartridge Policy control panel error messages ............................................... 35
Enable or disable the Cartridge Protection feature ...................................................................................... 36
Use the printer control panel to enable the Cartridge Protection feature ........................... 36
Use the printer control panel to disable the Cartridge Protection feature .......................... 36
Use the HP Embedded Web Server (EWS) to enable the Cartridge Protection feature ..... 37
Use the HP Embedded Web Server (EWS) to disable the Cartridge Protection feature .... 38
Troubleshoot Cartridge Protection control panel error messages ....................................... 38
Replace the toner cartridge .................................................................................................................................................. 40
Cartridge information ....................................................................................................................................... 40
Remove and replace the cartridge .................................................................................................................. 41
4 Print .......................................................................................................................................................................................................... 45
Print tasks (Windows) ............................................................................................................................................................ 46
How to print (Windows) .................................................................................................................................... 46
Automatically print on both sides (Windows) ............................................................................................... 46
Manually print on both sides (Windows) ........................................................................................................ 47
Print multiple pages per sheet (Windows) .................................................................................................... 47
Select the paper type (Windows) .................................................................................................................... 48
Additional print tasks ........................................................................................................................................ 49
Print tasks (macOS) ............................................................................................................................................................... 50
How to print (macOS) ........................................................................................................................................ 50
Automatically print on both sides (macOS) ................................................................................................... 50
Manually print on both sides (macOS) ........................................................................................................... 50
iv ENWW
Print multiple pages per sheet (macOS) ........................................................................................................ 51
Select the paper type (macOS) ........................................................................................................................ 51
Additional print tasks ........................................................................................................................................ 49
Store print jobs on the printer to print later or print privately ........................................................................................ 53
Introduction ........................................................................................................................................................ 53
Create a stored job (Windows) ......................................................................................................................... 53
Create a stored job (macOS) ............................................................................................................................ 54
Print a stored job ............................................................................................................................................... 55
Delete a stored job ............................................................................................................................................ 56
Delete a job that is stored on the printer .................................................................................. 56
Change the job storage limit ....................................................................................................... 56
Information sent to printer for Job Accounting purposes ........................................................................... 56
Mobile printing ........................................................................................................................................................................ 57
Introduction ........................................................................................................................................................ 57
Wi-Fi, Wi-Fi Direct Print, NFC, and BLE printing ............................................................................................ 58
Enable wireless printing ............................................................................................................... 58
Change the Wi-Fi Direct name .................................................................................................... 58
HP ePrint via email ............................................................................................................................................ 59
AirPrint ................................................................................................................................................................. 60
Android embedded printing ............................................................................................................................. 60
Print from a USB ash drive ................................................................................................................................................. 61
Enable the USB port for printing ..................................................................................................................... 62
Method one: Enable the USB port from the printer control panel ........................................ 62
Method two: Enable the USB port from the HP Embedded Web Server (network-
connected printers only) .............................................................................................................. 62
Print USB documents ........................................................................................................................................ 64
Print USB documents (keypad control panel) .......................................................................... 64
Print USB documents (touchscreen control panel) ................................................................. 64
Print using high-speed USB 2.0 port (wired) ..................................................................................................................... 66
Enable the high-speed USB port for printing ................................................................................................ 67
Method one: Enable the high-speed USB 2.0 port from the printer control panel
menus ............................................................................................................................................. 67
Method two: Enable the high-speed USB 2.0 port from the HP Embedded Web
Server (network-connected printers only) ................................................................................ 67
5 Manage the printer ................................................................................................................................................................................. 69
Advanced conguration with the HP Embedded Web Server (EWS) ............................................................................. 70
Introduction ........................................................................................................................................................ 70
How to access the HP Embedded Web Server (EWS) .................................................................................. 70
HP Embedded Web Server features ............................................................................................................... 72
Information tab ............................................................................................................................. 72
ENWW v
General tab .................................................................................................................................... 72
Print tab .......................................................................................................................................... 73
Supplies tab ................................................................................................................................... 74
Troubleshooting tab ..................................................................................................................... 74
Security tab .................................................................................................................................... 74
HP Web Services tab ..................................................................................................................... 75
Networking tab .............................................................................................................................. 75
Other Links list ............................................................................................................................... 77
Congure IP network settings .............................................................................................................................................. 78
Printer sharing disclaimer ................................................................................................................................ 78
View or change network settings ................................................................................................................... 78
Rename the printer on a network ................................................................................................................... 79
Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 80
Manually congure IPv6 TCP/IP parameters from the control panel ........................................................ 80
Link speed and duplex settings ....................................................................................................................... 81
Printer security features ....................................................................................................................................................... 82
Introduction ........................................................................................................................................................ 82
Security statements .......................................................................................................................................... 82
Assign an administrator password ................................................................................................................. 83
Use the HP Embedded Web Server (EWS) to set the password ............................................ 83
Provide user access credentials at the printer control panel ................................................. 84
IP Security ........................................................................................................................................................... 84
Encryption support: HP High Performance Secure Hard Disks .................................................................. 84
Lock the formatter ............................................................................................................................................ 84
Energy-conservation settings .............................................................................................................................................. 85
Print with EconoMode ....................................................................................................................................... 86
Congure EconoMode from the print driver ............................................................................. 86
Congure EconoMode from the printer control panel ............................................................ 86
Set the sleep timer and congure the printer to use 1 watt or less of power ......................................... 86
HP Web Jetadmin ................................................................................................................................................................... 87
Software and rmware updates .......................................................................................................................................... 87
6 Solve problems ....................................................................................................................................................................................... 89
Customer support .................................................................................................................................................................. 90
Control panel help system .................................................................................................................................................... 90
Reset factory settings ........................................................................................................................................................... 92
Introduction ........................................................................................................................................................ 92
Method one: Reset factory settings from the printer control panel ......................................................... 92
Method two: Reset factory settings from the HP Embedded Web Server (network-connected
printers only) ...................................................................................................................................................... 92
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel ................................. 94
vi ENWW
Change the “Very Low” settings ...................................................................................................................... 95
Change the “Very Low” settings at the control panel ............................................................. 95
For printers with fax capability ................................................................................................... 95
Order supplies .................................................................................................................................................... 95
Printer does not pick up paper or misfeeds ....................................................................................................................... 96
Introduction ........................................................................................................................................................ 96
The printer does not pick up paper ................................................................................................................. 96
The printer picks up multiple sheets of paper .............................................................................................. 98
Clear paper jams .................................................................................................................................................................. 102
Introduction ...................................................................................................................................................... 102
Paper jam locations ........................................................................................................................................ 102
Auto-navigation for clearing paper jams ..................................................................................................... 103
Experiencing frequent or recurring paper jams? ....................................................................................... 103
Clear paper jams in tray 1—13.A1 ............................................................................................................... 103
Clear paper jams in tray 2, tray 3, tray 4, tray 5—13.A2, 13.A3, 13.A4, 13.A5 .................................... 106
Clear paper jams in the output bin—13.E1 ................................................................................................ 109
Clear paper jams in the duplexer—13.CX.XX, 13.DX.XX .......................................................................... 110
Clear paper jams in the toner-cartridge area .............................................................................................. 114
Clear paper jams in the fuser—13.B9, 13.B2, 13.FF ................................................................................ 116
Resolve print-quality problems ......................................................................................................................................... 118
Introduction ...................................................................................................................................................... 118
Troubleshoot print quality ............................................................................................................................. 119
Update the printer rmware ..................................................................................................... 119
Print from a dierent software program ................................................................................ 119
Check the paper-type setting for the print job ...................................................................... 120
Check the paper type setting on the printer ..................................................... 120
Check the paper type setting (Windows) ........................................................... 120
Check the paper type setting (macOS) ............................................................... 120
Check toner-cartridge status .................................................................................................... 121
Step one: Print the supplies status page ........................................................... 121
Step two: Check supplies status .......................................................................... 121
Print a cleaning page .................................................................................................................. 121
Visually inspect the toner cartridge or cartridges ................................................................. 122
Check paper and the printing environment ............................................................................ 123
Step one: Use paper that meets HP specications .......................................... 123
Step two: Check the environment ....................................................................... 123
Step three: Set the individual tray alignment .................................................... 123
Try a dierent print driver ......................................................................................................... 124
Check the EconoMode settings ................................................................................................ 124
Adjust print density .................................................................................................................... 125
Troubleshoot image defects ..................................................................................................... 125
ENWW vii
Solve wired network problems .......................................................................................................................................... 133
Introduction ...................................................................................................................................................... 133
Poor physical connection ............................................................................................................................... 133
The computer is unable to communicate with the printer ....................................................................... 133
The printer is using incorrect link and duplex settings for the network ................................................. 134
New software programs might be causing compatibility problems ....................................................... 134
The computer or workstation might be set up incorrectly ....................................................................... 134
The printer is disabled, or other network settings are incorrect ............................................................. 134
Solve wireless network problems ..................................................................................................................................... 135
Introduction ...................................................................................................................................................... 135
Wireless connectivity checklist ...................................................................................................................... 135
The printer does not print after the wireless conguration completes ................................................. 136
The printer does not print, and the computer has a third-party rewall installed ............................... 136
The wireless connection does not work after moving the wireless router or printer .......................... 136
Cannot connect more computers to the wireless printer ......................................................................... 137
The wireless printer loses communication when connected to a VPN ................................................... 137
The network does not appear in the wireless networks list .................................................................... 137
The wireless network is not functioning ..................................................................................................... 137
Reduce interference on a wireless network ................................................................................................ 138
Index ........................................................................................................................................................................................................... 139
viii ENWW
1 Printer overview
Review the location of features on the printer, the physical and technical specications of the printer, and where
to locate setup information.
●
Warning icons
●
Potential shock hazard
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
For video assistance, see www.hp.com/videos/LaserJet.
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM507.
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
Warning icons
Use caution if you see a warning icon on your HP printer, as indicated in the icon denitions.
● Caution: Electric shock
ENWW 1
● Caution: Hot surface
● Caution: Keep body parts away from moving parts
● Caution: Sharp edge in close proximity
● Warning
2 Chapter 1 Printer overview ENWW
Potential shock hazard
Review this important safety information.
● Read and understand these safety statements to avoid an electrical shock hazard.
● Always follow basic safety precautions when using this product to reduce risk of injury from re or electric
shock.
● Read and understand all instructions in the user guide.
Observe all warnings and instructions marked on the product.
● Use only a grounded electrical outlet when connecting the product to a power source. If you do not know
whether the outlet is grounded, check with a qualied electrician.
● Do not touch the contacts on any of the sockets on the product. Replace damaged cords immediately.
● Unplug this product from wall outlets before cleaning.
● Do not install or use this product near water or when you are wet.
● Install the product securely on a stable surface.
● Install the product in a protected location where no one can step on or trip over the power cord.
ENWW Potential shock hazard 3
Printer views
Identify certain parts of the printer and the control panel.
●
Printer front view
●
Printer back view
●
Interface ports
●
Control-panel view (2.7-in QVGA LCD color display with 24-key pad, n and dn models)
●
Control-panel view (touchscreen, x models only)
Printer front view
Use the diagram to locate important components on the printer.
1 Top cover (access to the toner cartridge)
2 Easy-access USB port
Insert a USB ash drive for printing without a computer or to update the printer rmware.
NOTE: An administrator must enable this port before use.
3 Output bin
4 On/o button
5 2.7-in QVGA LCD color display with 24-key pad (n and dn models)
6 Hardware integration pocket for connecting accessory and third-party devices
NOTE: To use the hardware integration pocket (HIP), install the HP internal USB ports accessory (B5L28A). The USB port
inside the HIP is not functional otherwise.
7 Formatter cover
8 Tray 2
9 Model name
10 Tray 1
11 Control panel with color touchscreen display (x models only)
12 1 x 550-sheet paper feeder, Tray 3 (included with the x model, optional for the other models)
NOTE: Each printer model accepts up to three optional 1 x 550-sheet feeders (Trays 3, 4, and 5). Tray 3 is included with the
x model.
4 Chapter 1 Printer overview ENWW
Printer back view
Use the diagram to locate important components on the printer.
1 Rear door (access for clearing jams)
2 Serial number and product number label
3 Top-cover-release button
4 Dust cover for Tray 2 (ips up when legal-size paper is loaded)
5 Power connection
6 Formatter (contains the interface ports)
Interface ports
Use the diagram to identify the printer interface ports.
ENWW Printer views 5
1
2
3
4
1 Slot for a cable-type security lock
2 Local area network (LAN) Ethernet 10/100/1000 network port
3 Hi-Speed USB 2.0 printing port
4 USB port for connecting external USB devices (this port might be covered)
NOTE: For easy-access USB printing, use the USB port near the control panel.
Control-panel view (2.7-in QVGA LCD color display with 24-key pad, n and dn models)
Use the 2-line control panel to obtain printer and job status information and to congure the printer.
6 Chapter 1 Printer overview ENWW
1
2
3
4
5
6
7
8
9
10
11
12
15
16
17
18
19
14
13
1 Reset button Select the Reset button to clear changes, release the printer from a paused state, display hidden errors,
and restore the default settings (including the language and keyboard layout).
2 Sign In or Sign Out button Select the Sign In button to open the Sign In screen.
3 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications.
4
Select the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
Home button Select the Home button to return to the Home screen.
ENWW Printer views 7
5
Information button Select the Information button to access a screen that provides access to several types of printer
information. Select the buttons at the bottom of the screen for the following information:
● Display Language: Change the language setting for the current user session.
● Sleep Mode: Place the printer into sleep mode.
● Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
● Wireless: View or change wireless connection settings (wireless models only).
● Ethernet: View or change Ethernet connection settings.
● HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
6
Help button
7
Back button
8 Up arrow button Navigates to the previous item or widget in the list, or increases the value of numeric items.
9
Message Center
button
10
Left arrow button
11 OK button Accepts the selected value for an item, activates a focused button, opens the keyboard to edit the
12
Right arrow button
13
Start button
14 Down arrow button Navigates to the next item or widget in the list, or decreases the value of numeric items.
15
Cancel button
16
Clear button
17 Sign In or Sign Out button Press the Sign In button to opent the Sign In screen.
Provides a list of help topics or information about a topic when using the Home screen, an app, an
option, or a feature.
Backs up one level in the menu tree.
Displays the Message Center.
Navigates to the previous item, widget, or level in a menu tree (but does not exit the app), or decreases
the value of numeric items.
focused text eld, or activates similar selection actions.
Navigates to the next item, widget, or level in a menu tree, or increases the value of numeric items.
Starts the print job.
Pauses the printer and opens Active Jobs. From the Active Jobs screen, the user can cancel the job or
resume printing.
Clears the entire entry in an input eld.
Press the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
18 Numeric keypad Enters numeric values.
19 Home-screen page
indicator
Indicates the number of pages on the Home screen or Home screen folder. The current page is
highlighted. Swipe the screen sideways to scroll between pages.
8 Chapter 1 Printer overview ENWW
Control-panel view (touchscreen, x models only)
4
6
7
5
8
2
3
1
Use the touchscreen control panel to obtain printer and job status information and to congure the printer.
●
How to use the touchscreen control panel
NOTE: Tilt the control panel for easier viewing.
Return to the Home screen at any time by selecting the Home button at the bottom of the printer control
panel.
NOTE: For more information about the printer-control-panel features, go to www.hp.com/support/ljM507.
Select Manuals, and then select General reference.
NOTE: The features that appear on the Home screen can vary, depending on the printer conguration.
1 Reset button Select the Reset button to clear changes, release the printer from a paused state, display hidden errors,
and restore the default settings (including the language and keyboard layout).
2 Sign In or Sign Out button Select the Sign In button to open the Sign In screen.
Select the Sign Out button to sign out of the printer. The printer restores all options to the default
settings.
NOTE: This button displays only if the administrator has congured the printer to require permission
for access to features.
3
Information button Select the Information button to access a screen that provides access to several types of printer
information. Select the buttons at the bottom of the screen for the following information:
● Display Language: Change the language setting for the current user session.
● Sleep Mode: Place the printer into sleep mode.
● Wi-Fi Direct: View information for how to connect directly to the printer using a phone, tablet, or
other device with Wi-Fi.
● Wireless: View or change wireless connection settings (some models require an optional wireless
accessory).
● Ethernet: View or change Ethernet connection settings.
● HP Web Services: View information to connect and print to the printer using HP Web Services
(ePrint).
ENWW Printer views 9
4
Help button Select the Help button to open the embedded help system.
The system provides a list of help topics or information about a topic when using the Home screen, an
app, an option, or a feature.
5 Current time Displays the current time.
6 Applications area Select any of the icons to open the application. Swipe the screen sideways to access more applications.
NOTE: The available applications vary by printer. The administrator can congure which applications
appear and the order in which they appear.
7 Home-screen page
indicator
8
Home button Select the Home button to return to the Home screen.
Indicates the number of pages on the Home screen or in an application. The current page is highlighted.
Swipe the screen sideways to scroll between pages.
How to use the touchscreen control panel
Use the following actions to use the printer touchscreen control panel.
Action Description Example
Touch Touch an item on the screen to select that item
or open that menu. Also, when scrolling through
menus, briey touch the screen to stop the
scrolling.
Touch the Settings icon to open the Settings app.
10 Chapter 1 Printer overview ENWW
Action Description Example
Swipe Touch the screen and then move your nger
horizontally to scroll the screen sideways.
Scroll Touch the screen and then move your nger
vertically to scroll the screen up and down. When
scrolling through menus, briey touch the screen
to stop the scrolling.
Swipe until the Settings app displays.
Scroll through the Settings app.
ENWW Printer views 11
Printer specications
Use the printer specications to set up and operate the printer.
●
Technical specications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating-environment range
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/ljM507.
Technical specications
Model name M507n M507dn M507x
Product number 1PV86A 1PV87A 1PV88A
Paper handling Tray 1 (100-sheet capacity) Included Included Included
Tray 2 (550-sheet capacity) Included Included Included
Tray 3 (550-sheet capacity)
NOTE: The printer is limited to a
total of ve input trays, including
combination of MP tray, main
cassette, and stackable, 2,300
pages max. input.
Automatic duplex printing Not available Included Included
Connectivity 10/100/1000 Ethernet LAN
connection with IPv4 and IPv6
Hi-Speed USB 2.0 Included Included Included
Print server for wireless network
connectivity
Walk-up USB port Included Included Included
Hardware Integration Pocket for
connecting accessory and thirdparty devices
Bluetooth Low Energy (BLE) for
printing from mobile devices
HP Internal USB Ports Optional Included Included
Optional Optional Included
Included Included Included
Included Included Included
Included Included Included
Not available Not available Included
HP Jetdirect 3100w BLE/NFC/
Wireless Accessory
HP Jetdirect 2900nw Print Server
accessory for wireless connectivity
Optional Optional Optional
Not available Optional Optional
12 Chapter 1 Printer overview ENWW
Model name M507n M507dn M507x
Product number 1PV86A 1PV87A 1PV88A
Memory 1 GB base memory
NOTE: The base memory is
expandable to 2 GB by adding a
DIMM memory module.
Mass storage Encrypted FIPS HDD Optional Optional Optional
Security HP Trusted Platform Module for
encrypting all data that passes
through the printer
Control-panel display and input Control panel with color graphical
display and keypad
Color touchscreen control panel Not available Not available Included
Print Prints 43 pages per minute (ppm)
on A4 and 45 ppm letter-size paper
USB printing Included Included Included
Mobile/cloud printing Optional Optional Optional
Store jobs in the printer memory to
print later or print privately
(Requires a 16 GB or greater USB
thumb drive.)
Included Included Included
Optional Optional Optional
Included Included Not available
Included Included Included
Included Included Included
Supported operating systems
Use the following information to ensure printer compatibility with your computer operating system.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
The following information applies to the printer-specic Windows HP PCL 6 print drivers, HP print drivers for
macOS, and to the software installer.
Windows: Download HP Easy Start from 123.hp.com/LaserJet to install the HP print driver. Or, go to the printersupport website for this printer, www.hp.com/support/ljM507, to download the print driver or the software
installer to install the HP print driver
macOS: Mac computers are supported with this printer. Download HP Easy Start either from 123.hp.com/
LaserJet or from the Printer Support page, and then use HP Easy Start to install the HP print driver.
1. Go to 123.hp.com/LaserJet.
2. Follow the steps provided to download the printer software.
ENWW Printer specications 13
Table 1-1 Supported operating systems and print drivers
Operating system Print driver installed (for Windows, or the
installer on the web for macOS)
Windows 7, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is
installed for this operating system as part of
the software installation.
Windows 8, 32-bit and 64-bit The "HP PCL 6" printer-specic print driver is
installed for this operating system as part of
the software installation.
Windows 8.1, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows 10, 32-bit and 64-bit The "HP PCL-6" V4 printer-specic print
driver is installed for this operating system
as part of the software installation.
Windows Server 2008 R2, SP 1, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2012, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Notes
Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32-bit driver.
Windows 8.1 RT support is provided through
Microsoft IN OS Version 4, 32-bit driver.
Windows Server 2012 R2, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2016, 64-bit The PCL 6 printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
macOS 10.12 Sierra, macOS 10.13 High
Sierra
Download HP Easy Start from 123.hp.com/
LaserJet, and then use it to install the print
driver.
NOTE: Supported operating systems can change. For a current list of supported operating systems, go to
www.hp.com/support/ljM507 for HP's all-inclusive help for the printer.
NOTE: For details on client and server operating systems and for HP UPD driver support for this printer, go to
www.hp.com/go/upd. Under Additional information, click the links.
14 Chapter 1 Printer overview ENWW
Table 1-2 Minimum system requirements
Windows macOS
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 2 GB of available hard-disk space
● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
NOTE: The Windows software installer installs the HP Smart Device Agent Base service. The le size is
approximately 100 kb. Its only function is to check for printers connected via USB hourly. No data is collected. If a
USB printer is found, it then tries to locate a JetAdvantage Management Connector (JAMc) instance on the
network. If a JAMc is found, the HP Smart Device Agent Base is securely upgraded to a full Smart Device Agent
from JAMc, which will then allow printed pages to be accounted for in a Managed Print Services (MPS) account.
The driver-only web packs downloaded from hp.com for the printer and installed through the Add Printer wizard
do not install this service.
To uninstall the service, open the Windows Control Panel, select Programs or Programs and Features, and then
select Add/Remove Programs or Uninstall a Program to remove the service. The le name is
HPSmartDeviceAgentBase.
Mobile printing solutions
HP oers multiple mobile printing solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
LaserJetMobilePrinting.
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 1.5 GB of available hard-disk space
NOTE: Update the printer rmware to ensure all mobile printing capabilities are supported.
● Wi-Fi Direct (wireless models only, with HP Jetdirect 3100w NFC/BLE Wireless accessory installed)
● Wireless Station (wireless models only, with HP Jetdirect 3100w NFC/BLE Wireless accessory or HP 2900nw
wireless print server installed)
● HP ePrint via email (requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
● HP Smart app
● Google Cloud Print
● AirPrint
● Android Printing
● HP Roam
Printer dimensions
1-3 Dimensions for the M507n and M507dn models
Table
Height 296 mm (11.7 in) 296 mm (11.7 in)
Printer fully closed Printer fully opened
ENWW Printer specications 15
Table 1-3 Dimensions for the M507n and M507dn models (continued)
Printer fully closed Printer fully opened
Depth Tray 2 dust cover closed:376 mm (14.8 in)
Tray 2 dust cover open:444 mm (17.5 in)
Width 410 mm (16.1 in) 410 mm (16.1 in)
Weight 12 kg (26.5 lb)
569 mm (22.4 in)
Table 1-4 Dimensions for the M507x models
Printer fully closed Printer fully opened
Height 415 mm (16.3 in) 487 mm (19.2 in)
Depth Tray 2 dust cover closed:376 mm (14.8 in)
Tray 2 dust cover open:444 mm (17.5 in)
Width 410 mm (16.1 in) 410 mm (16.1 in)
Weight 13.4 kg (29.5 lb)
569 mm (22.4 in)
Table 1-5 Dimensions for the 1 x 550-sheet paper feeder
Height 130 mm (5.1 in)
Depth Tray closed: 376 mm (14.8 in)
Tray opened: 569 mm (22.4 in)
Width 410 mm (16.1 in)
Weight 1.4 kg (3 lb)
Table 1-6 Dimensions for the cabinet/stand
Height 381 mm (15 in)
Depth Door closed: 632 mm (24.9 in)
Door opened and rear castors rotated: 865 mm (34 in)
Width Door closed: 600 mm (23.6 in)
Door opened and rear castors rotated: 630 mm (24.8 in)
Weight 9 kg (20 lb)
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/ljM507 for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
16 Chapter 1 Printer overview ENWW
Operating-environment range
Table 1-7 Operating-environment specications
Environment Recommended Allowed
Temperature 17° to 25°C (62.6° to 77°F) 15° to 30°C (59° to 86°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% RH
Printer hardware setup and software installation
For basic setup instructions, see the Hardware Installation Guide that came with the printer. For additional
instructions, go to HP support on the web.
Go to www.hp.com/support/ljM507 for HP's all-inclusive help for the printer. Find the following support:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW Printer hardware setup and software installation 17
18 Chapter 1 Printer overview ENWW
2 Paper trays
Discover how to load and use the paper trays, including how to load special items such as envelopes and labels.
●
Introduction
●
Load paper to Tray 1
●
Load paper to Tray 2 and the 550-sheet trays
●
Load and print envelopes
●
Load and print labels
For video assistance, see www.hp.com/videos/LaserJet.
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM507.
For more information:
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
Introduction
Use caution when loading the paper trays.
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
ENWW 19
Load paper to Tray 1
The following information describes how to load paper into Tray 1.
●
Load paper to Tray 1 (multipurpose tray)
●
Tray 1 paper orientation
●
Use alternative letterhead mode
Load paper to Tray 1 (multipurpose tray)
This tray holds up to 100 sheets of 75 g/m2 (20 lb) paper or 10 envelopes.
NOTE: Select the correct paper type in the print driver before printing.
CAUTION: To avoid jams, never add or remove paper from Tray 1 during printing.
1. Grasp the handle on either side of Tray 1, and pull
it forward to open it.
2. Pull out the tray extension to support the paper.
20 Chapter 2 Paper trays ENWW
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