Hp LX820, LX850 User Manual

HP Latex 850 & 820 HP SCITEX LX850 & LX820 Printers
User’s guide
© Copyright 2011, 2015 HP
Development Company, L.P.
First edition
Legal notices
The information contained herein is subject to change without notice.
The only warranties for HP Products and services are set forth in the express warranty statement accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
Safety notice
Read and follow the operating and safety instructions before starting the printer.
Trademarks
Microsoft® and Windows® are U.S. registered trademarks of Microsoft Corporation.
Table of contents
1 Introduction ...................................................................................................................... 1
The printer's main features ........................................................................................................ 1
Documentation ......................................................................................................................... 2
Main components .................................................................................................................... 2
The front panel ........................................................................................................................ 4
Printer software ........................................................................................................................ 6
Safety precautions .................................................................................................................... 6
2 Basic setup options ......................................................................................................... 12
Turn the printer on and off ....................................................................................................... 12
Change the language of the front-panel display ......................................................................... 14
Change the units of measurement ............................................................................................. 14
Turn the buzzer on and off ...................................................................................................... 15
Change the front-panel display contrast .................................................................................... 15
Start the HP Internal Print Server ............................................................................................... 15
Change the language of the HP Internal Print Server ................................................................... 15
Set the HP Internal Print Server preferences ................................................................................ 15
3 Handle the substrate ...................................................................................................... 18
Overview .............................................................................................................................. 18
Substrate tips ......................................................................................................................... 21
Substrate configurations .......................................................................................................... 24
Set the carriage beam position ................................................................................................ 25
Prepare to print ...................................................................................................................... 26
The substrate edge holders ...................................................................................................... 27
The ink collector kit (LX850 only) .............................................................................................. 28
The curing plates .................................................................................................................... 32
Load a roll onto the spindle ..................................................................................................... 33
Load a roll into the printer ....................................................................................................... 38
Load a roll with the 'Substrate Loading Tool' .............................................................................. 56
Double-sided printing ............................................................................................................. 58
Unload a roll ......................................................................................................................... 62
View information about the substrate ........................................................................................ 63
Substrate presets .................................................................................................................... 63
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Create a new substrate preset .................................................................................................. 64
Edit a substrate preset ............................................................................................................. 73
Remove a substrate preset ....................................................................................................... 73
4 Handle the ink system .................................................................................................... 74
Ink system components ............................................................................................................ 74
How to work with ink system components .................................................................................. 75
How to order supplies ............................................................................................................ 80
How to recycle supplies .......................................................................................................... 81
5 Printing options .............................................................................................................. 82
HP Internal Print Server menus ................................................................................................. 82
Manage print jobs ................................................................................................................. 83
Layout method ....................................................................................................................... 87
CallMe@HP ........................................................................................................................... 98
6 Accessories ..................................................................................................................... 99
How to order accessories ........................................................................................................ 99
7 Printer specifications ..................................................................................................... 100
Functional specifications ....................................................................................................... 100
Physical specifications .......................................................................................................... 102
Memory specifications .......................................................................................................... 102
Power specifications ............................................................................................................. 102
Air supply requirements (pneumatic spindle) ............................................................................ 103
Ecological specifications ....................................................................................................... 104
Environmental specifications .................................................................................................. 104
Acoustic specifications .......................................................................................................... 104
Appendix A Preset creation flowchart .............................................................................. 105
Glossary ........................................................................................................................... 106
Index ............................................................................................................................... 109
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1 Introduction

The printer's main features

Your printer is a color latex printer designed for printing high-quality images on flexible substrates from 914 mm (36 in) to 3.20 m (126 in) wide. Some major features of the printer are shown below:
Printing speeds of up to 133 m²/h (1432 ft²/h) for outdoor-quality prints, or 45 m²/h (484 ft²/h)
for indoor-quality prints
Environmentally friendly, odorless, aqueous latex inks in six colors
No hazardous waste
Three-liter ink cartridges which can be changed while printing

Introduction

Print on a wide range of substrates—including most low-cost, uncoated, low-solvent-compatible
substrates, and polyester fabrics including unlined flags (unlined flags only supported on LX850).
Durable prints with outdoor display permanence up to three years unlaminated, five years
laminated
Accurate and consistent color reproduction with automatic color calibration (built-in
spectrophotometer)
The HP Internal Print Server, see
to-use interface including:
Print job management
Full printer status information
Printer alerts
Printer calibrations and adjustments
Management and installation of substrate presets
Printer firmware upgrades
Access to the online HP Printing Knowledge Center
Start the HP Internal Print Server on page 15, provides an easy-
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The printer's main features
1
Introduction

Documentation

The following documents are provided with your printer, and can also be downloaded from
http://www.hp.com/go/LX820/manuals/ or http://www.hp.com/go/LX850/manuals/.
Site preparation guide
User's guide
Maintenance and troubleshooting guide
Legal information
See the Solutions Web site for information about new substrates, at
solutions/ or http://www.hp.com/go/LX850/solutions/. A new Web-based Media Finder application
is being developed to collect available substrate configurations for latex printers.

Main components

The following front and rear views of the printer illustrate the main components.

Front view

http://www.hp.com/go/LX820/
1. Ink cartridges
2. Printhead access door
3. Front panel
4. HP Internal Print Server display and keyboard
5. Front door to access computer and printhead cleaner roll
6. Front Diverter roller
7. Emergency stop buttons
8. LX850 only: Tension roller
9. Substrate output spindle
10. Substrate Loading Tool
11. Spindle Supports
2 Chapter 1 Introduction ENWW

Rear view

1. Power switches and lights
2. Circuit breakers: ACB-1, ACB-2, ACB-3, RCB-1
3. Printhead access door
4. Emergency stop buttons
5. Ink cartridges
6. Substrate pressure handles
Introduction
7. LX850 only: Dual-roll spindle with differential hub (LX820 is an accessory, part number
Q6705A)
8. Rear Diverter Roller

Ink collector kit (LX850 only)

1. Ink collector container
2. 8 ink collectors with replaceable foams
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Main components
3
Introduction

Printer Configuration

Shown below is a table describing the configuration of the HP Scitex family of printers.
HP LX610 Inks * HP LX600 Inks **
Printer config.
Roll-to­Roll
Roll-to­Free-Fall
Roll-to­Collector
Ink Collector
Dual Roll Accessory√ AccessoryAccessory√ Accessory√ AccessoryAccessor
Other Features
Substrate Loading Tool
Spindle Supports
Double­sided Printing
LX850 LX820 LX800 LX600 L65500LX850 LX820 LX800 LX600 L6550
0
√√√√√√√√√√
X XX X XX
X XX X XX
X XX X XX
y
√√XXX√√XXX
√√XXX√√XXX
√√√√√XXXXX
Productivi ty Improvem ents
Diverters √√√XX√√ √XX
*Part numbers: CN673A/CN670A/CN671A/CN672A/CN674A & CN675A refer to
√√√√√XXXXX
How to order supplies on page 80

The front panel

Your printer's front panel is located at the front right of the printer. It has the following important functions:
It assists you in troubleshooting issues.
It is used when performing certain physical operations, such as raising the carriage beam, moving
spindles and rollers, and maintaining the printer.
It displays information in brief about the status of the printer (more information is available from
the HP Internal Print Server).
It displays warning and error messages, when appropriate, with audio alerts to call attention to a
warning or message.
**Part numbers: CC582A/CC583A/CC584A/ CC588A/CC589A & CC590A
4 Chapter 1 Introduction ENWW
The front panel has the following components:
Introduction
1. Power key - To turn the printer off. See
2. Power light - Indicates the printer's power status. If the light is off, the printer is off. If it is solid
green, the printer is on. If it is flashing green, the printer is in transition between on and off.
3. Status light - Indicates the printer's operational status. If the light is off, the printer is not ready. If it
is solid green, the printer is ready and idle. If it is flashing green, the printer is busy: receiving data, processing or printing. If it is flashing amber, your intervention is required. If it is solid amber, a serious error has occurred.
4. Front-panel display - Displays error, warnings and information on using your printer.
5. Back key - To go to the previous step in a procedure or interaction. To go to the upper level, or
leave the option in the menu, or when given an option.
6. Up key - To go up in a menu or option, or to increase a value.
7. OK key - To confirm an action while in a procedure or interaction. To enter in a submenu in the
menu. To select a value when given an option.
8. Down key - To go down in a menu or option, or to decrease a value.
9. Cancel key - To cancel a procedure or interaction.
10. Move substrate key - To move the loaded substrate forwards or backwards, or rewind the whole
roll.
Turn the printer on and off on page 12.
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To highlight an item in the front-panel display, press the Up or Down key until the item is highlighted.
To select an item in the front-panel display, first highlight it and then press the OK key.
When this guide shows a series of front-panel display items like this: Item1 > Item2 > Item3, it means that you should select Item1, then select Item2, then select Item3.
Information about specific uses of the front panel can be found throughout this guide.
The front panel
5
Introduction

Printer software

Your printer requires the following software:
The HP Internal Print Server is provided with your printer and runs in a computer inside the printer.
You can use it to perform the following tasks.
Load and unload substrate
Select a substrate load configuration (online help is provided)
Manage print jobs
Display printer status information
Display printer alerts
Perform printer calibrations and adjustments
Install and manage substrate presets
Upgrade the printer's firmware
Access the Solutions Web site for information about new substrates
A Raster Image Processor (RIP) should be run on a separate computer; it cannot be installed on the
same computer as the HP Internal Print Server.

Safety precautions

Before using your printer, read the following safety precautions to make sure you use the equipment safely.
Users are expected to have appropriate technical training and experience necessary to be aware of hazards to which that person may be exposed to in performing a task and to take appropriate measures to minimize the risks to that person or other persons.

General safety guidelines

Refer to installation instructions before connecting the printer to the supply.
There are no operator-serviceable parts inside the printer. Refer servicing to qualified service
personnel.
Turn off the printer, using both Branch Circuit Breakers located in the building's Power Distribution
Unit (PDU), and call your service representative in any of the following cases:
The power cord is damaged.
Liquid has entered the printer.
There is smoke or an unusual smell coming from the printer.
The printer has been dropped or the drying or curing module damaged.
The printer's built-in Residual Current Circuit Breaker (Ground Fault Circuit Interrupter) has
been repeatedly tripped.
6 Chapter 1 Introduction ENWW
Fuses have blown.
The printer is not operating normally.
Turn off the printer using both Branch Circuit Breakers in either of the following cases:
During a thunderstorm
During a power failure

Electrical shock hazard

WARNING! The internal circuits and drying and curing modules operate at hazardous voltages
capable of causing death or serious personal injury.
Turn off the printer using both Branch Circuit Breakers located in the building's Power Distribution Unit (PDU) before servicing the printer. The printer must be connected to earthed mains outlets only.
To avoid the risk of electric shock:
Do not attempt to dismantle the drying and curing modules or the electrical control cabinet.
Do not remove or open any other closed system covers or plugs.
Do not insert objects through slots in the printer.
Introduction
Test the functionality of the Residual Circuit Breaker (RCCB) every year (refer to the procedure
below).
NOTE: A blown fuse may indicate malfunctioning electrical circuits within the system. Call your
service representative, and do not attempt to replace the fuse yourself.
Checking the functionality of the Residual Circuit Breaker (RCCB
Following standard Residual Current Circuit Breaker (RCCB) recommendations, it is recommended that the RCCB is test on a yearly basis. The procedure is as follows:
1. Switch off the printer from the Front Panel (do not switch off the printer from the mains switch or
the circuit breakers).
2. When the printer is switched off, test that the RCCB functions correctly by pressing the test button.
If the RCCB does not trip when the test button is pressed, this indicates that the component
has failed. The device must be replaced for safety reasons, call HP Support to remove and replace the RCCB.
If the RCCB trips, this indicates it is working correctly, return the printer to the original status
and switch the printer on.

Heat hazard

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The drying and curing subsystems of the printer operate at high temperatures and can cause burns if touched. To avoid personal injury, take the following precautions.
Do not touch the internal enclosures of the printer's drying and curing modules.
Take special care when accessing the substrate path.
Safety precautions
7
Introduction

Fire hazard

The drying and curing subsystems of the printer operate at high temperatures. Call your service representative if the printer's built-in Residual Current Circuit Breaker (Ground Fault Circuit Interrupter) is repeatedly tripped.
To avoid the risk of fire, take the following precautions.
Use the power supply voltage specified on the nameplate.
Connect the power cords to dedicated lines, each protected by a branch circuit breaker according
to the information detailed in the Site Preparations documentation.
Do not insert objects through slots in the printer.
Take care not to spill liquid on the printer.
Do not use aerosol products that contain flammable gases inside or around the printer.
Do not block or cover the openings of the printer.
Do not attempt to dismantle the drying or curing module, or the electrical control cabinet.
Ensure that the operating temperature of the substrate loaded recommended by the manufacturer
is not exceeded. If this information is not available by the manufacturer, do not load substrates that cannot be used at an operating temperature under 125°C (257°F).
Do not load substrates with auto-ignition temperatures below 250°C (482°F). See note below.
NOTE: Test method based on EN ISO 6942:2002; Evaluation of materials and material
assemblies when exposed to a source of radiant heat, method B. The test conditions, to determine the temperature when the substrate starts ignition (either flame or glow) were: Heat flux density: 30 kW/m2, Copper calorimeter, K type thermocouple.

Mechanical hazard

The printer has moving parts that could cause injury. To avoid personal injury, take the following precautions when working close to the printer.
Keep your clothing and all parts of your body away from the printer's moving parts.
Avoid wearing necklaces, bracelets and other hanging objects.
If your hair is long, try to secure it so that it will not fall into the printer.
Take care that sleeves or gloves do not get caught in the printer's moving parts.
Avoid standing close to the fans, which could cause injury and could also affect print quality (by
obstructing the air flow).
Do not touch gears or moving rolls during printing.
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Heavy substrate hazard

Special care must be taken to avoid personal injury when handling heavy substrates.
Handling heavy substrate rolls always requires two people. Care must be taken to avoid back
strain and/or injury.
Always use a forklift, pallet truck or other handling equipment to lift substrates.
Always wear personal protective equipment including boots and gloves.

Ink handling

Your printer does not use solvent inks and does not have the traditional problems associated with them. However, HP recommends that you wear gloves when handling ink system components.

Warnings and cautions

The following symbols are used in this manual to ensure the proper use of the printer and to prevent the printer from being damaged. Follow the instructions marked with these symbols.
WARNING! Failure to follow the guidelines marked with this symbol could result in serious personal
injury or death.
Introduction
CAUTION: Failure to follow the guidelines marked with this symbol could result in minor personal
injury or damage to the product.

Warning labels

Label Explanation
Current leakage may exceed 3.5 mA.
See installation instructions before connecting to the supply. Ensure that the input voltage is within the printer's rated voltage range. The printer requires two dedicated lines, each protected by a branch circuit breaker according to site Preparation Requirements The printer must be connected to earthed mains outlets only.
Identifies the Protective Earth (PE) terminal. It is located inside the electrical control cabinet.
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Safety precautions
9
Introduction
Label Explanation
Electric shock hazard. The printer has two mains supplies. There are no operator-serviceable parts inside the printer. In case of operation of the fuse, parts of the printer that remain energized may represent a hazard during servicing. Refer servicing to qualified service personnel. Turn off the printer using both Branch Circuit Breakers located in the building's Power Distribution Unit (PDU) before servicing. See installation instructions before connecting to the supply.
Danger of electric shock. In case of operation of the fuse, parts of the printer that remain energized may represent a hazard during servicing. Therefore, ensure that the printer is completely turned off before servicing.
Risk of burns. Do not touch the internal enclosures of the printer's drying and curing modules.
You are recommended to wear gloves when handling ink cartridges, printhead cleaning cartridges and the printhead cleaning container.
When substrate has been loaded, the carriage descends into its normal position, and could crush your hand or anything else left underneath it.
Danger that your hands may become trapped between gearwheels
When the printer is printing, the printhead carriage travels back and forth across the substrate.
Beware of this moving part.
10 Chapter 1 Introduction ENWW

Emergency stop buttons

There are four emergency stop buttons distributed around the printer. If an emergency occurs, simply push one of the emergency stop buttons to stop all printing processes. A system error message is displayed on the front panel, and the fans turn at maximum speed. Ensure that all emergency stop buttons are released before restarting the printer.
Introduction
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Safety precautions
11
Personal settings

2 Basic setup options

Turn the printer on and off

The printer has two levels of power consumption.
Electronics on: The electronic components that use relatively little power are turned on.
Everything on: All components are turned on, including the mechanical and drying components
that use more power.
To turn on the printer:
1. Make sure that all the circuit breakers are in the up position (ACB1, ACB2, ACB3, RCB1).
2. Turn the big switch at the rear left of the printer to the on position.
3. Check that all four red lights are on (three for the three-phase line and one for the single-phase). In
normal operation these lights should always be on. If any of them are off, check the front panel in case there is a system error, and consult the Maintenance and troubleshooting guide or check with your electrician.
12 Chapter 2 Basic setup options ENWW
4. Go to the front panel. In some circumstances, the front-panel display comes on automatically; if
not, press the Power key on the front panel and hold it down for a few seconds to turn on the printer's electronics.
5. Wait for the front panel to display the message, “Printer waiting for rearm. Press the power
button.”
6. Press the Power Enable button at the rear left of the printer. This enables all of the printer's high-
power subsystems.
7. Check that the orange light in the button comes on. In normal operation this light should always be
on. If at any time you notice that this light is off, check the front panel in case there is a system error, and consult the Maintenance and troubleshooting guide.
8. Wait for the front panel to indicate that the printer is ready. This can take several minutes. The
printer beeps if some problem is encountered. When initialization is complete, the front panel displays a Ready message. If a system error message is displayed, consult the Maintenance and troubleshooting guide.
To turn off the printer and the HP Internal Print Server computer:
1. Wait for the front panel to indicate that the printer is ready.
NOTE: If the printer fails to reach the Ready state because of a fault, continue to the next step.
2. Turn off the HP Internal Print Server computer from the Windows start button, and wait until you
see a black screen with the message No input signal.
CAUTION: The computer may be damaged if it is turned off incorrectly.
NOTE: If the HP Internal Print Server fails to display No input signal because of a fault,
continue to the next step.
3. Press the Power key on the front panel and wait for the front-panel display to turn black; this
usually takes about a minute. However, after some error conditions (such as after a substrate jam), you may need to wait up to four minutes.
NOTE: After the printer electronics have been turned off at the front panel, the fans turn at
maximum speed, for safety reasons. This is normal behavior and not a cause for concern.
NOTE: If you have waited more than five minutes and the front-panel display has not turned
black because of a fault, continue to the next step.
4. Turn the big switch at the rear left of the printer to the off position. The fans should stop.
Personal settings
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TIP: If you are not planning to use the printer for some days, you are recommended to disconnect all
ink cartridge connectors.
Turn the printer on and off
13
To turn off the printer but not the HP Internal Print Server computer:
1. Wait for the front panel to indicate that the printer is ready.
2. Press the Power key on the front panel and wait for the front-panel display to turn black; this
usually takes about a minute. However, after some error conditions (such as after a substrate jam), you may need to wait up to four minutes.
NOTE: After the printer electronics have been turned off at the front panel, the fans turn at
maximum speed, for safety reasons. This is normal behavior and not a cause for concern.
Personal settings
3. Turn circuit breakers ACB-1 (mono-phase) and ACB-3 (three-phase) to the down position. The fans
should stop.
To turn off the HP Internal Print Server computer but not the printer, turn off the computer from the Windows start button, and wait until you see a black screen with the message No input signal. Then turn circuit breaker ACB-2 to the down position.
To stop the printer in emergency, hit one of the emergency stop buttons at the front or rear of the printer. A system error message is displayed on the front panel, and the fans turn at maximum speed. Ensure that all emergency stop buttons are released before restarting the printer.

Change the language of the front-panel display

There are two possible ways to change the language of the front-panel menus and messages.
If you can understand the current front-panel display language, go to the main menu and select the
Setup menu icon
If you cannot understand the current front-panel display language, start with the printer powered
off. At the front panel, press the OK key and hold it down. While holding the OK key down, press the Power key and hold it down. Continue to hold down both keys until the green light on the left side of the front-panel display starts flashing, and then release both keys. You can expect a delay of about one second. If the green light starts flashing without any delay, you may need to start again.
, then Front panel options > Select language.
Whichever method you used, the language selection menu should now appear on the front-panel display. Highlight your preferred language with the Up and Down keys, then press the OK key.
When you have selected your preferred language, turn off the printer with the Power key and then turn it on again. The front panel will appear in the selected language.

Change the units of measurement

To change the units of measurement in the HP Internal Print Server, select the Tools menu, then Preferences, then the General tab. You can change the units of length and temperature.
To change the units of measurement in the front-panel display, select the Setup menu icon
Front panel options > Select units, and select English or Metric. By default the units are set to metric.
14 Chapter 2 Basic setup options ENWW
, then

Turn the buzzer on and off

To turn the printer's buzzer on or off, go to the front panel's main menu and select the Setup menu icon
, then Front panel options > Enable buzzer, highlight on or off and press the OK key. The
default buzzer is set to on.
NOTE: For safety reasons, the buzzer always sounds when the carriage beam is raised or lowered.

Change the front-panel display contrast

To change the contrast of the front-panel display, select the Setup menu icon , then Front panel
options > Select display contrast, and enter a value using the Up or Down key. Press the OK key
to set the value. The default contrast is set to 50.

Start the HP Internal Print Server

You can start the HP Internal Print Server from the Windows start menu or by double-clicking its icon on the desktop.

Change the language of the HP Internal Print Server

When the HP Internal Print Server starts, it uses the language selected in the Windows Regional and Language Options. To change the selected language:
1. Open the Control Panel from the start menu.
2. If you are using the Category View of the Control Panel, open the Clock, Language, and
Region category.
3. Open the Regional and Language Options.
4. In the Formats tab, change the current format to correspond with the language you want.
5. Press the OK button.
Personal settings

Set the HP Internal Print Server preferences

To change the HP Internal Print Server's preferences, select Preferences from the Tools menu. In the Preferences window, you will see four tabs.
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Turn the buzzer on and off
15
Personal settings
Units of length and temperature
Remarks (to add as a footer to the printed file)
Font of footer text
Printer's IP address
Action when job fails
Action when job is put on hold
Action when job has been printed
Action when job is removed from the queue
16 Chapter 2 Basic setup options ENWW
Maximum roll length
Gap between jobs
Margins:
RIP: Margins are set as defined in the RIP.
Center: The image is horizontally centered on the loaded substrate.
Default: The default margins are set to 5.0 mm (0.02 in). You can define the default left
margin in the Job Properties window.
The above fields are to be filled in by your service representative.
Personal settings
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Set the HP Internal Print Server preferences
17
3 Handle the substrate

Overview

Applications

For each printing application, some substrate types are more appropriate than others.
POP applications

Handle the substrate

Banners: Free-hanging, horizontally or vertically. Usually vinyl, but can be fabric.
Backlit: Usually inside a light box, visible by day and night.
Posters: Various sizes of flat pictures, usually framed or mounted on a rigid substrate.
Boards: A rigid substrate with logo, name, directional sign, etc. Long- and short-term usage.
Windows: Covering all or part of a window for messaging and advertising. Usually exposed to
sunlight.
Floors: Stuck to the floor for directional or promotional purposes. Exposed to extreme rub
conditions.
3D: Usually laminated.
Vehicle wrap applications
Cars: Self-adhesive vinyl used to cover all or part of a vehicle. Has many uses from simple
lettering and shapes to complex graphics. Can also be used for irregular shapes with vinyl cutting. Usually single cars, sometimes fleets.
Trucks: Covering all or part of a truck for naming or advertising purposes. Can be applied to a
rigid surface with self-adhesive vinyl or flexible curtains. Usually done for fleets.
Trains: Covering single track or full train with self-adhesive vinyl. Window areas covered with
perforated substrate to “see through”.
Buses/taxis: Some are fully covered like cars; some fleets have side panels of either adhesive
vinyl or framed image boards, made of rigid or flexible substrate.
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Other applications
Airport light boxes: Continuously lit from inside the box. Size varies from medium to very
large images. Directional and advertising content.
Bus shelters: Inside light box, visible by day and night. Changed very often (e.g. every week).
Street signs: Various materials from blue back paper for billboards through light boxes and
rigid boards. Some are fixed for medium periods and some changed very often.
Billboards: Very large boards covered with tiles of images, long viewing distance and low
picture resolution but vivid colors. Lately changing from tiles to banners of vinyl or polyethylene.
Interior decoration: Walls covered with graphics to create a unique atmosphere. Usually
printed on blue back paper and mounted directly on walls or rigid boards. May also be printed on vinyl or fabric.
Building wrap: Part of a building covered with vinyl or mesh substrate, which is stretched and
mounted on a frame. It is often necessary to weld or sew strips of substrate together.
Art: Very high quality images printed on canvas or other flexible or rigid substrates.
Directional signs: Short or long term signs, usually on rigid boards.
OEM: Decals of names or graphics associated with the equipment. Used for home and garden
equipment, appliances, vehicles, vending machines, ATM, light and heavy machinery, etc.
Flags: Banners of fabric and textile that hang down or are mounted on poles. Used indoors and
outdoors. Also used as balloons of different shapes.
Match applications to substrate types
The following table identifies the substrate types that are appropriate for each application.
Application Substrate (see key below)
ABCDE FGHI JKLMNOPQRS T UV
POP posters ●●●●●● ●● ●●●●●●
Light boxes ●●● ●●
Vehicle graphics ●●
Wall murals ●●●●●●●
Outdoor and event banners ●● ●●
Double-sided banners ●●
Exhibition and event graphics ●●●●●●
Billboards ●●
Textiles and carpets ●●
Handle the substrate
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Photos and digital fine arts ●●
Building coverings
Overview
19
Key to substrates
F. Vinyl Cast
L. BlueBack
R. Photo
A. Frontlit
B. Opaque
C. Backlit
D. Green
E. Vinyl Calendered

Supported substrate types

For information on new substrates, see http://www.hp.com/go/LX820/solutions/ or
http://www.hp.com/go/LX850/solutions/.
Category Type Color
Banners
Handle the substrate
G. Perforated Material
H. Polyester
I. Polypropylene
J. Woven Polyester
K. Knitted Polyester
M. Backlit Paper
N. Offset
O. Yupo
P. Mesh
Q. Canvas
calib.
HP HDPE Reinforced Banner
1
Yes Banners, POP, flags, track
PVC Scrim Banner Frontlit – 100%, 150%, 250% Yes
PVC Scrim Banner Backlit – 100%, 150%, 250% No
Green Banner – 100%, 150%, 250% Yes
S. Uncoated Tyvek
T. Surface Treated Tyvek
U. Static Cling
V. Woven Polyethylene
Applications
covers, wall murals
HP Durable Frontlit Scrim Banner Yes
Self-adhesive Vinyl – Calendared – 100%, 150%, 250% Yes Vehicle wraps, car/bus/track
fleets, floors, signs
Vinyl – Cast – 100%, 150%, 250% Yes
Perforated Vinyl/Punch Window – 100%, 150%, 250% No
HP Permanent Gloss Adhesive Vinyl Yes
HP Permanent Matte Adhesive Vinyl Yes
HP Air Release Adhesive Gloss Cast Vinyl Yes
HP One-view Perforated Adhesive Window Vinyl No
Film Polyester Film – 100%, 150%, 250% No Bus shelters, airport ads, POP,
HP Backlit Polyester Film
1
Yes
street ads
Fabric Polyester Fabric – 100%, 150%, 250% No Indoor flags, wall murals,
interior decoration
Paper
1
HP Heavy Textile Banner (Oeko-Tex certified)
HP Light Textile Display Banner – 150%, 250% (Oeko-Tex certified)
HP PVC-free Wall Paper (FSC certified)
1
2 3
No
No
Yes POP indoor and outdoor,
windows, bus shelters,
Blue back – 100%, 150%, 250% Yes
billboards, wall decorations
HP Blue Back Billboard Paper Yes
HP Photo-realistic Poster Paper
HP White Satin Poster Paper
1
1
Yes
Yes
Mesh Scrim banner – 100%, 150%, 250% No Building wraps
20 Chapter 3 Handle the substrate ENWW
Category Type Color
calib.
Speciality Canvas Polyester – 100%, 150%, 250% Yes Fine arts, large photographs,
Tyvek – 100%, 150%, 250% No
HP Satin Canvas Yes
Applications
floor covering
HP DuPont Tyvek Banner
1
HP Large-format Media take-back program availability varies. Some recyclable HP papers can be recycled through commonly available recycling programs. Recycling programs may not exist in your area. See
2
HP PVC-free Wall Paper printed with HP Latex Inks is GREENGUARD Children & Schools Certified. See
http://www.greenguard.org/.
3
HP PVC-free Wall Paper printed with HP Latex Inks meets AgBB criteria for health-related evaluation of VOC emissions of indoor building products. See
http://www.umweltbundesamt.de/produkte-e/bauprodukte/agbb.htm.
1
No
http://www.hp.com/recycle/ for details.
The Color Calib. column indicates for each substrate whether color calibration is recommended.
NOTE: The printer does not support substrates narrower than 914 mm (36 in).
NOTE: Porous substrates require the use of the ink collector kit.
NOTE: The fabric specifications supported are the following: Grammage > 100 g/m²; Fabrics
"mesh" style with Porosity/Open areas < 20%; "Mesh Substrates" with Porosity/Open areas < 20%; Elasticity < 5%. For best results, print textile applications on fabric that does not stretch. Performance may vary depending on the substrate. Please consult your substrate supplier for compatibility details.

Substrate tips

General tips

Handle unprinted and printed substrates with care, and preferably with cotton gloves, to avoid fingerprints. For heavy rolls, use a forklift, and two people wearing security shoes.
Before loading a roll:
Check that temperature and humidity in the room are within the recommended ranges for the
printer. See
Check that neither the roll nor its core are bent or deformed, which may cause the substrate to jam
in the printer.
If the roll has been stored in a place not offering the recommended environmental conditions,
allow some time for it to adapt to the temperature and humidity of the printer's environment.
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Environmental specifications on page 104.
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Substrate tips
21
Check which is the correct side for printing, by reading the label inside the core or the note
inserted into the package (or see
Check that the substrate is correctly attached to the input core. Otherwise, you will see poor print
quality due to substrate advance errors.
You may find it easier to load a roll if you first move the carriage beam to its highest position.
While loading a roll, make sure the leading edge is parallel and straight across the output core, and attached evenly (start taping the substrate to the core at the center, then move towards the edges).
After you have loaded a roll:
Make sure that the edge holders are set on both sides of the roll. Do not use any other Edge
holder from another printer, only use the edge holders that came with the printer. An incorrectly loaded roll may cause waves or cockles in the substrate, leading to ink smearing and printhead crashes.
Check the correct carriage beam position for printing: high for thick substrates, normal for others.
See
Set the carriage beam position on page 25.
Check that you are using the correct substrate preset in the HP Internal Print Server and the correct
Handle the substrate
ICC profile and other settings in the RIP.
HP substrates are optimized to provide the best out-of-the-box printing experience with your
printer. However, you may want to modify the ink limits or the number of passes; in which case, temperature, vacuum or tensions may need to be adjusted. You can create a new substrate preset from the default preset you are using and make your changes.
Tips for specific substrates on page 23).
Use the HP Internal Print Server to check that any required calibrations have been done: color
calibration, substrate-advance compensation, printhead alignment. See the Maintenance and troubleshooting guide.
For the best print quality, the substrate should stay flat and unwrinkled in the printing zone, the
substrate advance should be constant and the substrate should move straight.
Do not cut off pieces of substrate while the substrate is loaded into the printer. This may cause the
remaining substrate to jam.
After printing, try to allow 24 hours before stacking, folding or rolling printed substrates.
NOTE: Printing on porous substrates may result in visible vapor being generated from the water-
based ink.
You can find further information on the Web:
The specifications, finishing, processing and warranty information for each individual HP substrate
are available from
HP Image Permanence information is available from
printpermanence/.
HP offers recyclable substrates such as HP HDPE Reinforced Banner, HP Wrinkle-free Flag with
liner, HP Heavy Textile Banner, HP Photo-realistic Poster Paper and HP DuPont™ Tyvek® Banner. Recycling opportunities for these products may not exist in all areas. You should consult local recycling resources about recycling these products. For recycling in the USA, please go to the HP recycling services site,
http://www.hp.com/go/designjet/supplies/latex/.
http://www.hp.com/go/supplies/
http://www.hp.com/go/recycleLFmedia/.
22 Chapter 3 Handle the substrate ENWW

Tips for specific substrates

Substrate Printing side Printing tips
HP Durable Frontlit Scrim Banner
HP Outdoor Frontlit Scrim Banner
HP HDPE Reinforced Banner Inside (matte side) This substrate is sensitive to high temperatures. Printing and
HP Permanent Gloss Adhesive Vinyl
HP Permanent Matte Adhesive Vinyl
HP Air Release Adhesive Gloss Cast Vinyl
HP One View Perforated Adhesive Window Vinyl
HP PVC-free Gloss Adhesive Film
HP Wrinkle-free Flag with liner
Inside (smooth side) Use the right settings to avoid printing issues described in
Table 3-1 Substrate preset settings on page 64.
Inside (smooth side) Use the right settings to avoid printing issues described in
Table 3-1 Substrate preset settings on page 64.
curing temperatures are set to minimize material deformation. If the ambient temperature is high and you see excessive deformation of the substrate, raise the carriage beam to its highest position. Recyclable (see above).
Outside (glossy side) Use the right settings to avoid printing issues described in
Table 3-1 Substrate preset settings on page 64.
Outside Use the right settings to avoid printing issues described in
Table 3-1 Substrate preset settings on page 64.
Outside
Outside
Outside
Outside (fabric side) Take care to load the substrate and select settings correctly to
avoid liner delamination while printing. Recyclable (see above).
HP Heavy Textile Banner Inside Recyclable (see above).
HP Light Textile Display Banner
HP Blue Black Billboard Paper Outside (white side) Use the right settings to avoid printing issues described in
HP Photo-realistic Poster Paper
HP White Satin Poster Paper Outside
HP PVC-free Wall Paper Outside
HP DuPont Tyvek Banner Inside This substrate is sensitive to high temperatures. Printing and
HP Satin Canvas Outside (smooth side) Use the right settings to avoid printing issues described in
Both sides; inside recommended
Both sides This substrate is sensitive to high temperatures. Printing and
You are recommended to clean the platen after printing 50 m (164 ft) of substrate.
Table 3-1 Substrate preset settings on page 64.
curing temperatures are set to avoid material deformation.
This substrate is recyclable: you can dispose of it together with cardboard.
curing temperatures are set to minimize material deformation. Recycleable (see above).
Table 3-1 Substrate preset settings on page 64.
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Substrate tips
23

Substrate configurations

The substrate can be loaded in a variety of different configurations to suit your different needs. Before loading, you must go to the HP Internal Print Server and select Substrate > Load/Unload, then select the configuration you intend to use.
Handle the substrate
The basic configurations are illustrated below. These configurations can be used for single-roll or dual­roll printing, and for porous or non-porous substrates. Porous substrates require the use of the ink collector kit: see
The roll-to-roll configuration is suitable when you intend to print a whole roll without cutting
it until the input roll is empty. The substrate cannot be cut in mid-roll unless printing double-sided, and then it must be reloaded afterwards.
The roll-to-free-fall configuration (LX850 only) is suitable when you want to cut and
remove each print as soon as it comes out of the printer. The substrate is kept under tension between the input roll and the tension roller; but it can be cut after the tension roller because then it is no longer under tension.
The ink collector kit (LX850 only) on page 28.
24 Chapter 3 Handle the substrate ENWW
The roll-to-free-fall with collector configuration (LX850 only) is suitable when you may
want to cut the substrate and remove the output roll before the input roll is empty. The substrate is kept under tension between the input roll and the tension roller; but it can be cut after the tension roller because then it is no longer under tension.

Set the carriage beam position

The carriage beam position determines the vertical distance between the printheads and the platen. If it is too great, print quality will be impaired. If it is too small, there is a risk that the printheads will come into contact with the substrate, causing smears or damage.
To set the carriage beam position, go to the front panel and select the Substrate menu
Substrate management, and press OK. Select Carriage beam position. You can choose the highest position, a custom position or the normal position.
The highest position is not used for printing: it may be used for loading substrate or for
maintenance tasks.
A custom position is used for thick substrates, or for substrates that wrinkle slightly due to heating.
TIP: Try to avoid wrinkling by using substrates that do not wrinkle, or by using a slower print
mode that will allow you to lower the drying temperature.
We recommend setting the custom position to the thickness of the substrate plus two or three millimeters. The current setting is indicated in the front panel by a mark.
, then
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The normal position is suitable for unwrinkled substrates up to 0.7 mm (0.03 in) thick.
WARNING! Keep away from the printer's moving parts until the carriage beam has reached its new
position.
Set the carriage beam position
25
NOTE: LX850 only: If you have installed the ink collector kit, the normal position and the lowest
custom position are automatically adjusted to take account of that.

Prepare to print

The following steps that must be followed before the printer can print:
1. Ensure that the ink collector kit is installed for porous substrates, and not installed for non-porous
substrates. See
The ink collector kit (LX850 only) on page 28.
2. Start the printer. See
3. Go to the HP Internal Print Server and select Substrate > Load/Unload to open the Printer
Configuration window.
4. Select the printer configuration that you intend to use, and press Next to see the on-screen help.
Handle the substrate
Turn the printer on and off on page 12.
NOTE: The Skip Substrate load check box should be checked only if the printer has just
previously had the same configuration (i.e. the same substrate, same profile), and because of a severe system error, you had to restart the printer.
5. Load the substrate. Substrate loading instructions are displayed in the HP Internal Print Server
window. For more detailed instructions, see
roll into the printer on page 38.
6. Press the Load button in the HP Internal Print Server to start the substrate check, then enter the
substrate type in the Loaded Substrate window.
TIP: If the printer has been idle overnight with substrate loaded, and exposed to high or low
temperatures, advance the substrate 13 to 25 cm (5 to 10 in) before printing, to avoid printhead crashes or ink smears on the substrate.
26 Chapter 3 Handle the substrate ENWW
Load a roll onto the spindle on page 33 and Load a
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