HP LW923AW User Manual

Getting Started

HP Notebook

Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Second Edition: July 2011

First Edition: May 2011

Document Part Number: 648074-002

Product notice

This guide describes features that are common to most models. Some features may not be available on your computer.

Software terms

By installing, copying, downloading, or otherwise using any software product preinstalled on this computer, you agree to be bound by the terms of the HP End User License Agreement (EULA). If you do not accept these license terms, your sole remedy is to return the entire unused product (hardware and software) within 14 days for a refund subject to the refund policy of your place of purchase.

For any further information or for requesting a full refund of the computer, please contact your local point of sale (the seller).

Safety warning notice

WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not

place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to come into contact with the skin or a soft surface, such as pillows or rugs or clothing, during operation. The computer and the AC adapter comply with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

iii

iv Safety warning notice

Table of contents

1 Welcome .......................................................................................................................................................... 1

Finding information ............................................................................................................................... 2

2 Getting to know your computer ..................................................................................................................... 4

Top ....................................................................................................................................................... 5

TouchPad ............................................................................................................................ 5

Lights ................................................................................................................................... 6

Buttons and fingerprint reader ............................................................................................. 7

Keys ..................................................................................................................................... 9

Front ................................................................................................................................................... 10

Right ................................................................................................................................................... 12

Left ..................................................................................................................................................... 13

Display ................................................................................................................................................ 14

Rear .................................................................................................................................................... 15

Bottom ................................................................................................................................................ 16

3 Networking .................................................................................................................................................... 18

Using an Internet service provider (ISP) ............................................................................................ 18

Connecting to a wireless network ....................................................................................................... 19

Connecting to an existing WLAN ....................................................................................... 19

Setting up a new WLAN network ....................................................................................... 20

Configuring a wireless router ............................................................................ 21

Protecting your WLAN ....................................................................................... 21

4 HP QuickWeb ................................................................................................................................................ 22

Getting started .................................................................................................................................... 22

Starting HP QuickWeb ....................................................................................................................... 22

5 Keyboard and pointing devices ................................................................................................................... 24

Using the keyboard ............................................................................................................................ 24

Identifying the hotkeys ....................................................................................................... 24

Using keypads ................................................................................................................... 25

Using the integrated numeric keypad ................................................................ 26

Using an optional external numeric keypad ...................................................... 26

Using pointing devices ....................................................................................................................... 27

Setting pointing device preferences ................................................................................... 27

Using the pointing stick ...................................................................................................... 27

Using the TouchPad .......................................................................................................... 27

Turning the TouchPad off and on ...................................................................... 28

Navigating ......................................................................................................... 28

Selecting ........................................................................................................... 29

Using TouchPad gestures ................................................................................. 29

Scrolling ............................................................................................ 30

Pinching/Zooming ............................................................................. 30

Rotating ............................................................................................ 31

Flicking ............................................................................................. 31

6 Maintenance .................................................................................................................................................. 32

Inserting or removing the battery ........................................................................................................ 32

Removing or replacing the bottom cover ............................................................................................ 34

Removing the bottom cover ............................................................................................... 34

Replacing the bottom cover ............................................................................................... 35

Replacing or upgrading the hard drive ............................................................................................... 36

Removing a hard drive ....................................................................................................... 36

Installing a hard drive ......................................................................................................... 37

Replacing a drive in the upgrade bay ................................................................................................. 39

Replacing a hard drive ....................................................................................................... 39

Replacing an optical drive .................................................................................................. 41

Adding or replacing memory modules ................................................................................................ 43

Adding or replacing the expansion memory module underneath the bottom cover ........... 43

Adding or replacing the primary memory module underneath the keyboard ..................... 45

Using the DreamColor display (select models only) ........................................................................... 50

Updating programs and drivers .......................................................................................................... 50

7 Backup and recovery .................................................................................................................................... 51

Windows 7 .......................................................................................................................................... 51

Backing up your information .............................................................................................. 51

Performing a system recovery ........................................................................................... 52

Using the Windows recovery tools .................................................................... 53

Using f11 recovery tools .................................................................................... 53

Using a Windows 7 operating system DVD (purchased separately) ................. 54

Windows Vista .................................................................................................................................... 55

Backing up your information .............................................................................................. 55

Performing a recovery ....................................................................................................... 56

Using the Windows recovery tools .................................................................... 56

Using f11 recovery tools .................................................................................... 57

Using a Windows Vista operating system DVD (purchased separately) ........... 57

8 Customer support ......................................................................................................................................... 59

Contacting customer support ............................................................................................................. 60

Labels ................................................................................................................................................. 61

9 Specifications ................................................................................................................................................ 62

Input power ......................................................................................................................................... 62

Operating environment ....................................................................................................................... 63

Index ................................................................................................................................................................... 64

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viii

1Welcome

● Finding information

After you set up and register the computer, it is important to take the following steps:

Connect to the Internet—Set up your wired or wireless network so that you can connect to the

●

Internet. For more information, refer to

● Update your antivirus software—Protect your computer from damage caused by viruses. The

software is preinstalled on the computer and includes a limited subscription for free updates. For more information, refer to the HP Notebook Reference Guide. For instructions on accessing this guide, refer to

Finding information on page 2.

Networking on page 18.

Get to know your computer—Learn about your computer features. Refer to

●

your computer on page 4 and Keyboard and pointing devices on page 24 for additional

information.

Find installed software—Access a list of the software preinstalled on the computer. Select

●

Start > All Programs. For details about using the software included with the computer, refer to the software manufacturer's instructions, which may be provided with the software or on the manufacturer's Web site.

Getting to know

Finding information

The computer comes with several resources to help you perform various tasks.

Resources For information about

Setup Instructions poster

Getting Started

To access this guide:

Select Start > Help and Support > User Guides.

– or –

Select Start > All Programs > HP > HP Documentation.

HP Notebook Reference Guide

To access this guide:

Select Start > Help and Support > User Guides.

– or –

Select Start > All Programs > HP > HP Documentation.

How to set up the computer

●

● Help to identify computer components

Computer features

●

● How to connect to a wireless network

● How to use the keyboard and pointing devices

● How to replace or upgrade the hard drive and memory

modules

● How to perform a backup and recovery

How to contact customer support

●

Computer specifications

●

Power management features

●

● How to maximize battery life

● How to use the multimedia features of the computer

● How to protect the computer

How to care for the computer

●

How to update the software

●

Help and Support

To access Help and Support, select Start > Help and

Support.

NOTE: For country- or region-specific support, go to

http://www.hp.com/support, select your country or

region, and follow the on-screen instructions.

Regulatory, Safety and Environmental Notices

To access this guide:

Select Start > Help and Support > User Guides.

– or –

Select Start > All Programs > HP > HP Documentation.

Operating system information

●

● Software, driver, and BIOS updates

Troubleshooting tools

●

How to access technical support

●

● Regulatory and safety information

Battery disposal information

●

2 Chapter 1 Welcome

Resources For information about

Safety & Comfort Guide

To access this guide:

Select Start > Help and Support > User Guides.

– or –

Select Start >All Programs > HP > HP Documentation.

– or –

Go to

http://www.hp.com/ergo.

Worldwide Telephone Numbers booklet

This booklet is provided with your computer.

HP Web site

To access this Web site, go to

support.

Limited Warranty*

To access the warranty:

Select Start > Help and Support > User Guides > View Warranty Information.

http://www.hp.com/

Proper workstation setup, posture, health, and work habits

●

● Electrical and mechanical safety information

HP support telephone numbers

Support information

●

● Ordering parts and finding additional help

Accessories available for the device

●

Warranty information

– or –

Select Start > All Programs > HP > HP Documentation > View Warranty Information.

– or –

Go to

http://www.hp.com/go/orderdocuments.

*You may find the expressly provided HP Limited Warranty applicable to your product located with the electronic guides on your computer and/or on the CD/DVD provided in the box. Some countries/regions may provide a printed HP Limited Warranty in the box. In countries/regions where the warranty is not provided in printed format, you may request a printed copy at

http://www.hp.com/go/orderdocuments or write to:

North America: Hewlett-Packard, MS POD, 11311 Chinden Blvd, Boise, ID 83714, USA

●

● Europe, Middle East, Africa: Hewlett-Packard, POD, Via G. Di Vittorio, 9, 20063, Cernusco s/Naviglio (MI), Italy

Asia Pacific: Hewlett-Packard, POD, P.O. Box 200, Alexandra Post Office, Singapore 911507

●

Please include your product number, warranty period (found on your serial number label), name, and postal address.

Finding information 3

2 Getting to know your computer

● Top

Front

●

Right

●

Left

●

Display

●

Rear

●

Bottom

●

4 Chapter 2 Getting to know your computer

Top

TouchPad

Component Description

(1) Left pointing stick button Functions like the left button on an external mouse.

(2) Center pointing stick button Functions like the center button on an external mouse.

(3) Pointing stick Moves the pointer and selects or activates items on the

screen.

(4) Right pointing stick button Functions like the right button on an external mouse.

(5) Right TouchPad button Functions like the right button on an external mouse.

(6) Center TouchPad button Functions like the center button on an external mouse.

(7) Left TouchPad button Functions like the left button on an external mouse.

(8) TouchPad Moves the pointer and selects or activates items on the

(9) TouchPad on/off button Turns the TouchPad on and off.

screen.

Top 5

Lights

Component Description

(1) TouchPad on/off light

(2) Caps lock light On: Caps lock is on.

(3)

(4) Num lock light On: Num lock is on.

(5)

(6)

(7)

Power light ● On: The computer is on.

Wireless light

Mute light

QuickWeb light

Off: The TouchPad is on.

●

● Amber: The TouchPad is off.

Blinking: The computer is in the Sleep state.

●

Off: The computer is off or in Hibernation.

●

NOTE: When the num lock light is on, the numeric

functions on the integrated numeric keypad are available.

White: An integrated wireless device, such as a

●

wireless local area network (WLAN) device and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

Amber: Computer sound is off.

●

● White: Computer sound is on.

On: The computer is on.

●

● Off: The computer is off or in Hibernation.

(8)

Calculator light ● On: The Windows® calculator function is on.

6 Chapter 2 Getting to know your computer

NOTE: For more information, refer to “HP QuickWeb” in

this guide and to the HP QuickWeb software Help.

Blinking: When the calculator button is pressed, the

●

light blinks 4 times, and then the Windows calculator opens.

Buttons and fingerprint reader

Component Description

(1) TouchPad on/off button Turns the TouchPad on and off.

(2)

(3)

(4)

Power button ● When the computer is off, press the button to turn on

Wireless button Turns the wireless feature on or off but does not establish a

Volume mute button Mutes and restores speaker sound.

the computer.

When the computer is on, press the button briefly to

●

initiate Sleep.

When the computer is in the Sleep state, press the

●

button briefly to exit Sleep.

● When the computer is in Hibernation, press the button

briefly to exit Hibernation.

If the computer has stopped responding and Windows® shutdown procedures are ineffective, press and hold the power button for at least 5 seconds to turn off the computer.

To learn more about your power settings:

Windows 7—Select Start > Control Panel > System

●

and Security > Power Options.

Windows Vista—Select Start > Control Panel >

●

System and Maintenance > Power Options

Or refer to the HP Notebook Reference Guide.

●

wireless connection.

Top 7

Component Description

(5)

(6)

(7) Fingerprint reader Allows a fingerprint logon to Windows, instead of a

QuickWeb button

Calculator button Opens the Windows calculator function.

When the computer is off or in Hibernation, press the

●

button to open HP QuickWeb.

When the computer is in Microsoft Windows, press the

●

button to open the default Web browser.

● When the computer is in HP QuickWeb, press the

button to open the default Web browser.

NOTE: For more information, refer to “HP QuickWeb” in

this guide and to the HP QuickWeb software Help. If your computer does not have HP QuickWeb software, the button does not perform any action or function.

password logon.

8 Chapter 2 Getting to know your computer

Keys

Component Description

(1) esc key Displays system information when pressed in combination

with the fn key.

(2) Function keys Execute frequently used system functions when pressed in

combination with the fn key.

(3) fn key Executes frequently used system functions when pressed

in combination with a function key, or the esc key.

(4)

(5)

(6) Integrated numeric keypad When the keypad has been enabled, the keys can be used

(7) num lk key Enables/disables the integrated numeric keypad when

Windows logo key Displays the Windows Start menu.

Windows applications key Displays a shortcut menu for items beneath the pointer.

like an external numeric keypad.

pressed.

Top 9

Front

Component Description

(1) Wireless light

(2) Power light

(3) Battery light

(4) Drive light

White: An integrated wireless device, such as a wireless

●

local area network (WLAN) device and/or a Bluetooth® device, is on.

Amber: All wireless devices are off.

●

On: The computer is on.

●

● Blinking: The computer is in the Sleep state.

● Off: The computer is off or in Hibernation.

Amber: A battery is charging.

●

● White: A battery is close to full charge capacity.

Blinking amber: A battery that is the only available power

●

source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.

Off: If the computer is plugged into an external power

●

source, the light turns off when all batteries in the computer are fully charged. If the computer is not plugged into an external power source, the light stays off until the battery reaches a low battery level.

Blinking white: The hard drive or optical drive is being

●

accessed.

Amber: HP 3D DriveGuard has temporarily parked the hard

●

drive.

(5) Display release latch Opens the computer.

10 Chapter 2 Getting to know your computer

Component Description

(6) Media Card reader Supports the following digital card formats:

● MultiMediaCard

MultiMediaCardplus (MMC+)

●

Secure Digital (SD) Card

●

● Secure Digital HC (SDHC) Card

Secure Digital XC (SDXC) Card

●

(7) Speakers (2) Produce sound.

NOTE: To use the SRS Premium Sound software, select Start

> All Programs > SRS Premium Sound.

Front 11

Right

Component Description

(1)

(2)

(3)

(4)

(5) Smart Card reader Supports optional Smart Cards.

(6) Upgrade bay (Optical drive shown) Reads and writes (select models only) to an optical disc.

(7) Optical drive eject button Ejects the optical drive.

Audio-out (headphone) jack Produces sound when connected to optional powered

stereo speakers, headphones, ear buds, a headset, or television audio.

WARNING! To reduce the risk of personal injury, adjust

the volume before putting on headphones, earbuds, or a headset. For additional safety information, refer to the Regulatory, Safety and Environmental Notices.

NOTE: When a device is connected to the headphone

jack, the computer speakers are disabled.

Audio-in (microphone) jack Connects an optional computer headset microphone,

stereo array microphone, or monaural microphone.

USB 3.0 ports (2) Connect optional USB devices.

External monitor port Connects an external VGA monitor or projector.

NOTE: The upgrade bay can hold either a hard drive, an

optical drive, or support a weight saver option.

12 Chapter 2 Getting to know your computer

Left

Component Description

(1)

(2)

(3) Vents (2) Enables airflow to cool internal components.

(4)

(5)

(6)

(7)

Security cable slot Attaches an optional security cable to the computer.

NOTE: The security cable is designed to act as a

deterrent, but it may not prevent the computer from being mishandled or stolen.

RJ-45 (network) jack Connects a network cable.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

DisplayPort Connects an optional digital display device, such as a high-

performance monitor or projector.

eSATA/USB 2.0 combo port Connects a high-performance eSATA component, such as

an eSATA external hard drive, or connects an optional USB device.

USB 2.0 port Connects an optional USB device.

USB charging port Connects an optional USB device.

(8)

(9)

1394 port Connects an optional IEEE 1394 or 1394a device, such as

a camcorder.

ExpressCard slot Supports optional ExpressCards.

Left 13

Display

Component Description

(1) Internal display switch Turns off the display or initiates Sleep if the display is closed

(2) WLAN antennas (3)* Send and receive wireless signals to communicate with wireless

(3) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless

(4) Internal microphones (2) Record sound.

(5) Webcam light (select models only) On: The webcam is in use.

(6) Webcam (select models only) Records video and captures still photographs.

(7) Ambient light sensor Automatically adjusts the display brightness based on the

*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety and Environmental Notices that applies to your country or region. These notices are located in Help and Support.

while the power is on.

NOTE: The display switch is not visible from the outside of the

computer.

local area networks (WLAN).

wide-area networks (WWAN).

To use the webcam, select Start > All Programs > HP > HP Webcam.

lighting conditions in your environment.

14 Chapter 2 Getting to know your computer

Rear

Component Description

(1)

(2)

RJ-11 (modem) jack (select models only) Connects a modem cable.

Power connector Connects an AC adapter.

Rear 15

Bottom

Component Description

(1) Battery bay Holds the battery.

(2)

(3)

(4) Accessory battery connector Connects an optional accessory battery.

(5) Docking connector Connects an optional docking device.

(6)

(7) Vents (4) Enable airflow to cool internal components.

SIM slot Supports a wireless subscriber identity module (SIM). The

SIM slot is located inside the battery bay.

Battery release latch Releases the battery from the battery bay.

Bottom cover release latch Releases the bottom cover from the computer.

NOTE: The computer fan starts up automatically to cool

internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.

16 Chapter 2 Getting to know your computer

Component Description

(8)

(9)

Bluetooth compartment Contains a Bluetooth device (select models only).

Wireless and memory module compartments, and hard drive bay

Contains the hard drive, the wireless LAN module slot, and the memory module slot.

CAUTION: To prevent an unresponsive system, replace

the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region. If you replace the module and then receive a warning message, remove the module to restore computer functionality, and then contact technical support through Help and Support.

Bottom 17

3Networking

● Using an Internet service provider (ISP)

Connecting to a wireless network

●

NOTE: Internet hardware and software features vary depending on computer model and your

location.

Your computer may support one or both of the following types of Internet access:

Wireless—For mobile Internet access, you can use a wireless connection. Refer to

●

to an existing WLAN on page 19 or Setting up a new WLAN network on page 20.

Wired—You can access the Internet by connecting to a wired network. For information on

●

connecting to a wired network, refer to the HP Notebook Reference Guide.

Using an Internet service provider (ISP)

Before you can connect to the Internet, you must establish an ISP account. Contact a local ISP to purchase Internet service and a modem. The ISP will help set up the modem, install a network cable to connect your wireless computer to the modem, and test the Internet service.

NOTE: Your ISP will give you a user ID and password to access the Internet. Record this

information and store it in a safe place.

Connecting

18 Chapter 3 Networking

The following features will help you set up a new Internet account or configure the computer to use an existing account:

Internet Services & Offers (available in some locations)—This utility assists with signing up

●

for a new Internet account and configuring the computer to use an existing account. To access this utility, select Start > All Programs > Online Services > Get Online.

ISP-provided icons (available in some locations)—These icons may be displayed either

●

individually on the Windows desktop or grouped in a desktop folder named Online Services. To set up a new Internet account or configure the computer to use an existing account, double-click an icon, and then follow the on-screen instructions.

Windows Connect to the Internet Wizard—You can use the Windows Connect to the Internet

●

Wizard to connect to the Internet in any of these situations:

You already have an account with an ISP.

◦

You do not have an Internet account and want to select an ISP from the list provided within

◦

the wizard. (The list of ISP providers is not available in all regions.)

You have selected an unlisted ISP, and the ISP has provided you with information such as

◦

a specific IP address and POP3 and SMTP settings.

To access the Windows Connect to the Internet Wizard and instructions for using it, select

Start > Control Panel > Network and Internet > Network and Sharing Center.

NOTE: If you are prompted within the wizard to choose between enabling or disabling

Windows Firewall, choose to enable the firewall.

Connecting to a wireless network

Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices:

Wireless local area network (WLAN) device

●

HP Mobile Broadband Module, a wireless wide area network (WWAN) device

●

Bluetooth device

●

For more information on wireless technology and connecting to a wireless network, refer to the HP Notebook Reference Guide and information and Web site links provided in Help and Support.

Connecting to an existing WLAN

1. Turn on the computer.

2. Be sure that the WLAN device is on.

3. Click the network icon in the notification area, at the far right of the taskbar.

4. Select a network to connect to.

5. Click Connect.

6. If required, enter the security key.

Connecting to a wireless network 19

Setting up a new WLAN network

Required equipment:

● A broadband modem (either DSL or cable) (1) and high-speed Internet service purchased from

an Internet service provider (ISP)

● A wireless router (purchased separately) (2)

● Your new wireless computer (3)

NOTE: Some modems have a built-in wireless router. Check with your ISP to determine what type

of modem you have.

The illustration shows an example of a completed WLAN network installation that is connected to the Internet. As your network grows, additional wireless and wired computers can be connected to the network to access the Internet.

20 Chapter 3 Networking

Configuring a wireless router

For help in setting up a WLAN, refer to the information provided by your router manufacturer or your ISP.

The Windows operating system also provides tools to help you set up a new wireless network. To use the Windows tools to set up your network:

Windows 7—Select Start > Control Panel > Network and Internet > Network and Sharing

●

Center > Set up a new connection or network > Set up a network. Then follow the on-screen instructions.

Windows Vista—Select Start > Control Panel > Network and Internet > Network and

●

Sharing Center > Set up a connection or network > Set up a wireless router or access point. Then follow the on-screen instructions.

NOTE: It is recommended that you initially connect your new wireless computer to the router by

using the network cable provided with the router. When the computer successfully connects to the Internet, you can disconnect the cable, and then access the Internet through your wireless network.

Protecting your WLAN

When you set up a WLAN or access an existing WLAN, always turn on security features to protect your network from unauthorized access.

For information on protecting your WLAN, refer to the HP Notebook Reference Guide.

Connecting to a wireless network 21

4 HP QuickWeb

Getting started

The HP QuickWeb environment provides a fun and engaging way to perform many of your favorite activities. Your computer is ready to go within seconds of starting QuickWeb, allowing you to rapidly access the Internet, widgets, and communication programs. Simply press the QuickWeb button on your computer, and then start browsing the Internet, communicating with Skype, and exploring other HP QuickWeb programs.

Your HP QuickWeb Home screen includes the following features:

Web browser—Search and browse the Internet, and create links to your favorite Web sites.

●

Skype—Communicate using Skype, an application that uses voice over Internet protocol (VoIP).

●

Skype lets you make conference calls or have video chats with one or more people at a time. You can also make long-distance phone calls to land lines.

● QuickWeb E-Mail—Read and send e-mail by connecting to Web-based e-mail providers or to

your own mail server.

● Widgets—Start using widgets for news, weather, social networking, stocks, a calculator, sticky

notes, and more. You can also use Widget Manager to add more widgets to the HP QuickWeb Home screen.

NOTE: For additional information about using HP QuickWeb, refer to the HP QuickWeb software

Help.

Starting HP QuickWeb

To start HP QuickWeb, press the QuickWeb button when the computer is off or in Hibernation.

▲

The following table explains the different behaviors of the QuickWeb button.

22 Chapter 4 HP QuickWeb

Button Behavior

QuickWeb button

When the computer is off or in Hibernation, opens HP

●

QuickWeb.

● When the computer is in Microsoft Windows, opens the

default Web browser.

When the computer is in HP QuickWeb, opens the

●

default Web browser.

NOTE: If your computer does not have HP QuickWeb

software, the button does not perform any action or function.

NOTE: For more information, refer to the HP QuickWeb software Help.

Starting HP QuickWeb 23

5 Keyboard and pointing devices

● Using the keyboard

Using pointing devices

●

Using the keyboard

Identifying the hotkeys

A hotkey is a combination of the fn key (1) and either the esc key (2) or one of the function keys (3).

To use a hotkey:

Briefly press the fn key, and then briefly press the second key of the hotkey combination.

▲

Hotkey combination Description

fn+esc Displays system information.

24 Chapter 5 Keyboard and pointing devices

Hotkey combination Description

fn+f3 Initiates Sleep, which saves your information in system. The display and other system

fn+f4 Switches the screen image among display devices connected to the system. For example, if a

fn+f6 Decreases speaker volume.

fn+f7 Increases speaker volume.

fn+f8 Displays charge information for all installed batteries. The display indicates which batteries are

components turn off and power is conserved.

To exit Sleep, briefly press the power button.

CAUTION: To reduce the risk of information loss, save your work before initiating Sleep.

NOTE: If a critical battery level occurs while the computer is in the Sleep state, the computer

initiates Hibernation and the information stored in memory is saved to the hard drive.

The function of the fn+f3 hotkey can be changed. For example, you can set the fn+f3 hotkey to initiate Hibernation instead of Sleep. In all Windows operating system windows, references to the sleep button apply to the fn+f3 hotkey.

monitor is connected to the computer, fn+f4 alternates the screen image from computer display to monitor display to simultaneous display on both the computer and the monitor.

Most external monitors receive video information from the computer using the external VGA video standard. The fn+f4 hotkey can also alternate images among other devices that are receiving video information from the computer.

charging and reports the amount of charge remaining in each battery.

Using keypads

The computer includes a full sized backlit (select models only) keyboard with an integrated numeric keypad. The computer also supports an optional external numeric keypad or an optional external keyboard that includes a numeric keypad.

fn+f9 Decreases the screen brightness level.

fn+f10 Increases the screen brightness level.

fn+f11 Activates and deactivates the ambient light. When activated, the ambient light sensor

automatically adjusts the display brightness based on the lighting conditions in your environment.

fn+f12 Turns the keyboard backlight on and off (select models only).

NOTE: The keyboard backlight is turned on at the factory. To extend battery life, turn off the

keyboard backlight.

Using the keyboard 25

Using the integrated numeric keypad

Component Description

(1) num lk key Alternates between the navigational and numeric functions on the

(2) Integrated numeric keypad Can be used like an external numeric keypad.

(3) Num lock light ● On: The keypad function is numeric.

Using an optional external numeric keypad

Keys on most external numeric keypads function differently according to whether num lock is on or off. (Num lock is turned off at the factory.) For example:

When num lock is on, most keypad keys type numbers.

●

When num lock is off, most keypad keys function like the arrow, page up, or page down keys.

●

When num lock on an external keypad is turned on, the num lock light on the computer is turned on. When num lock on an external keypad is turned off, the num lock light on the computer is turned off.

To turn num lock on or off on an external keypad as you work:

Press the num lk key on the external keypad, not on the computer.

▲

integrated numeric keypad.

NOTE: The keypad function that is active when the computer is

turned off remains on when the computer is turned back on.

Off: The keypad function is navigational.

●

26 Chapter 5 Keyboard and pointing devices

Using pointing devices

NOTE: In addition to the pointing devices included with your computer, you can use an external

USB mouse (purchased separately) by connecting it to one of the USB ports on the computer.

Setting pointing device preferences

Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options.

To access Mouse Properties:

Windows 7—Select Start > Devices and Printers. Then right-click the device representing your computer, and select Mouse settings.

Windows Vista—Select Start > Control Panel > Hardware and Sound > Mouse.

Using the pointing stick

Press the pointing stick in the direction you want to move the pointer on the screen. Use the left and right pointing stick buttons as you would the left and right buttons on an external mouse.

Using the TouchPad

To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go. Use the left and right TouchPad buttons like the buttons on an external mouse. To scroll up and down using the TouchPad vertical scroll zone, slide your finger up or down the right-side of the TouchPad.

NOTE: If you are using the TouchPad to move the pointer, you must lift your finger off the

TouchPad before moving it to the scroll zone. Simply sliding your finger from the TouchPad to the scroll zone does not activate the scrolling function.

Using pointing devices 27

Turning the TouchPad off and on

To turn the TouchPad off and on, quickly double-tap the TouchPad on/off button/light.

NOTE: The TouchPad on/off light is off when the TouchPad is on.

Navigating

To move the pointer, slide one finger across the TouchPad in the direction you want the pointer to go.

28 Chapter 5 Keyboard and pointing devices

Selecting

Use the left and right TouchPad buttons like the corresponding buttons on an external mouse.

Using TouchPad gestures

The TouchPad supports a variety of gestures. To use TouchPad gestures, place two fingers on the TouchPad at the same time.

NOTE: TouchPad gestures are not supported in all programs.

To view the demonstration of a gesture:

1. Click the Show hidden icons icon in the notification area, at the far right of the taskbar.

Click the Synaptics icon

3. Click the Device Settings tab, and then select the device in the window that is displayed.

4. Select the check box next to a gesture to activate the demonstration.

To turn the gestures on and off:

1. Click the Show hidden icons icon in the notification area, at the far right of the taskbar.

Click the Synaptics icon

3. Click the Device Settings tab, and then select the device in the window that is displayed.

4. Select the check box next to the gesture that you want to turn on or off.

5. Click Apply, and then click OK.

, and then click Pointing Device Properties.

Using pointing devices 29

Scrolling

Scrolling is useful for moving up, down, or sideways on a page or image. To scroll, place two fingers slightly apart on the TouchPad, and then drag them across the TouchPad in an up, down, left, or right motion.

NOTE: Scrolling speed is controlled by finger speed.

NOTE: Two-finger scrolling is enabled at the factory.

Pinching/Zooming

Pinching allows you to zoom in or out on images or text.

Zoom in by placing two fingers together on the TouchPad, and then moving them apart.

●

Zoom out by placing two fingers apart on the TouchPad, and then moving them together.

●

NOTE: Pinching/zooming is enabled at the factory.

30 Chapter 5 Keyboard and pointing devices

Rotating

Flicking

Rotating allows you to rotate items such as photos. To rotate, anchor your left forefinger in the TouchPad zone. Move the right forefinger around the anchored finger in a sweeping motion, moving from 12 o’clock to 3 o’clock. To reverse the rotation, move your right forefinger from 3 o’clock to 12 o’clock.

NOTE: Rotating must be done within the TouchPad zone.

NOTE: Rotating is disabled at the factory.

Flicking allows you to navigate through screens or quickly scroll through documents. To flick, use three fingers to touch the TouchPad zone in a light, quick flicking motion up, down, left, or right.

NOTE: Three-finger flicking is disabled at the factory.

Using pointing devices 31

6 Maintenance

● Inserting or removing the battery

Removing or replacing the bottom cover

●

Replacing or upgrading the hard drive

●

Replacing a drive in the upgrade bay

●

Adding or replacing memory modules

●

Using the DreamColor display (select models only)

●

Updating programs and drivers

●

Inserting or removing the battery

NOTE: For additional information on using the battery, refer to the HP Notebook Reference Guide.

To insert the battery:

1. Turn the computer upside down on a flat surface, with the battery bay away from you.

2. Insert the battery (1) into the battery bay until it is seated (2).

The battery release latch automatically locks the battery into place.

To remove the battery:

32 Chapter 6 Maintenance

CAUTION: Removing a battery that is the sole power source for the computer can cause loss of

information. To prevent loss of information, save your work and initiate Hibernation or shut down the computer through Windows before removing the battery.

1. Turn the computer upside down on a flat surface, with the battery bay away from you.

2. Slide the battery release latch (1) to release the battery.

3. Slide the battery up (2), and remove the battery from the battery bay (3).

Inserting or removing the battery 33

Removing or replacing the bottom cover

CAUTION: To prevent information loss or an unresponsive system:

Save your work and shut down the computer before adding or replacing a memory module or hard drive.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

Removing the bottom cover

Remove the bottom cover to access the memory module slot, hard drive, regulatory label, and other components.

To remove the bottom cover:

1. Turn the computer upside down on a flat surface, with the battery bay toward you.

2. Remove the battery (see

3. With the battery bay toward you, slide the bottom cover release latch (1) to the left, remove the

screw (if the optional screw is being used) (2), and then slide the release latch again (3) to release the bottom cover.

NOTE: If you want to use the optional screw, it is stored inside the bottom cover.

4. Slide the bottom cover towards the front of the computer (4) and lift (5) to remove the cover.

Inserting or removing the battery on page 32).

34 Chapter 6 Maintenance

Replacing the bottom cover

Replace the bottom cover after accessing the memory module slot, hard drive, regulatory label, and other components.

To replace the bottom cover:

1. Tilt the bottom cover down to align the front edge of the bottom cover near the front edge of the

computer (1).

2. Insert the alignment tabs (2) on the rear edge of the bottom cover with the notches on the

computer.

3. Slide the bottom cover towards the battery bay until the bottom cover snaps into place.

4. With the battery bay toward you, slide the bottom cover release latch to the left (3), and if you

choose to, insert and tighten the optional screw (4) to hold the bottom cover in place. Slide the release latch to the right to lock the bottom cover (5).

NOTE: If you want to use the optional screw, it is stored inside the bottom cover.

5. Insert the battery (see Inserting or removing the battery on page 32).

Removing or replacing the bottom cover 35

Replacing or upgrading the hard drive

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

Removing a hard drive

To remove a hard drive:

1. Save your work and shut down the computer.

2. Disconnect AC power and external devices connected to the computer.

3. Turn the computer upside down on a flat surface, with the hard drive bay toward you.

4. Remove the battery (see

5. Remove the bottom cover (see

6. Loosen the 2 hard drive screws on the back of the hard drive (1).

7. Loosen the 2 smart card holder screws (2).

8. Open the smart card holder (3) to a vertical position.

Inserting or removing the battery on page 32).

Removing or replacing the bottom cover on page 34).

9. Loosen the hard drive screw (1).

10. Pull the plastic tab on the hard drive to the right (2) to disengage the hard drive from the

connector.

36 Chapter 6 Maintenance

11. Lift the hard drive (3) out of the hard drive bay.

Installing a hard drive

To install a hard drive:

1. Turn the computer upside down on a flat surface, with the hard drive bay toward you.

2. Insert the hard drive into the hard drive bay at an angle, and then lay the hard drive flat in the

hard drive bay (1).

3. Pull the plastic tab on the hard drive (2) to the left to engage the hard drive with the connector.

Replacing or upgrading the hard drive 37

4. Tighten the hard drive screw (3).

5. Close the smart card holder (1).

6. Tighten the smart card holder screws (2).

7. Tighten the hard drive screws (3).

8. Replace the bottom cover (see Removing or replacing the bottom cover on page 34).

9. Insert the battery (see

10. Connect AC power and external devices to the computer.

11. Turn on the computer.

38 Chapter 6 Maintenance

Inserting or removing the battery on page 32).

Replacing a drive in the upgrade bay

The upgrade bay can hold either a hard drive or an optical drive.

Replacing a hard drive

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before removing the hard drive from the upgrade bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

To remove a hard drive from the upgrade bay:

1. Save your work.

2. Shut down the computer and close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

5. Turn the computer upside down on a flat surface, with the upgrade bay toward you.

6. Remove the battery (see

7. Remove the bottom cover (see

8. Remove the hard drive screws from the upgrade bay.

9. Loosen the upgrade bay screw (1).

10. Using a flat-bladed screwdriver, gently push the tab to release the hard drive (2).

Inserting or removing the battery on page 32).

Removing or replacing the bottom cover on page 34).

Replacing a drive in the upgrade bay 39

11. Remove the hard drive from the upgrade bay (3).

To install a hard drive in the upgrade bay:

1. Turn the computer upside down on a flat surface, with the upgrade bay toward you.

2. Insert the hard drive (1) into the upgrade bay, and then tighten the upgrade bay screw (2).

40 Chapter 6 Maintenance

3. Replace the hard drive screws.

4. Replace the bottom cover (see Removing or replacing the bottom cover on page 34).

5. Insert the battery (see

6. Turn the computer right-side up, and then reconnect AC power and external devices to the

computer.

7. Turn on the computer.

Replacing an optical drive

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before removing the optical drive from the upgrade bay. Do not remove the optical drive while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

To remove an optical drive from the upgrade bay:

1. Save your work.

2. Shut down the computer and close the display.

3. Disconnect all external devices connected to the computer.

4. Unplug the power cord from the AC outlet.

Inserting or removing the battery on page 32).

5. Turn the computer upside down on a flat surface, with the upgrade bay toward you.

6. Remove the battery (see

7. Remove the bottom cover (see

8. Loosen the upgrade bay screw (1).

9. Using a flat-bladed screwdriver, gently push the tab to release the optical drive (2).

Inserting or removing the battery on page 32).

Removing or replacing the bottom cover on page 34).

Replacing a drive in the upgrade bay 41

10. Remove the optical drive from the upgrade bay (3).

To install an optical drive in the upgrade bay:

1. Turn the computer upside down on a flat surface, with the upgrade bay toward you.

2. Insert the optical drive into the upgrade bay (1).

3. Tighten the upgrade bay screw (2).

4. Replace the bottom cover (see Removing or replacing the bottom cover on page 34).

5. Insert the battery (see

6. Turn the computer right-side up, and then reconnect AC power and external devices to the

computer.

7. Turn on the computer.

42 Chapter 6 Maintenance

Inserting or removing the battery on page 32).

Adding or replacing memory modules

The computer has two memory module compartments. One memory module compartment is located underneath the keyboard (primary), and the other is located underneath the bottom cover (expansion). The capacity of the computer can be upgraded by: adding a memory module to the vacant primary memory module slot; adding a memory module to the vacant expansion memory module slot; or by upgrading the existing memory module in the primary memory module slot.

NOTE: Computers with dual core processors have 2 slots (1 primary and 1 expansion). Computers

with quad core processors have 4 slots (2 primary and 2 expansion).

For all models:

● To upgrade the existing memory module in the primary memory module slot, see

replacing the primary memory module underneath the keyboard on page 45.

To add or upgrade expansion memory to your computer, see

●

memory module underneath the bottom cover on page 43.

WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power

cord and remove all batteries before installing a memory module.

CAUTION: Electrostatic discharge (ESD) can damage electronic components. Before beginning

any procedure, ensure that you are discharged of static electricity by touching a grounded metal object.

NOTE: To use a dual-channel configuration when adding a second memory module, be sure that

both memory modules are identical.

Adding or replacing the expansion

Adding or

Adding or replacing the expansion memory module underneath the bottom cover

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before adding or replacing memory modules. Do not remove a memory module while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

To add or replace the expansion memory module underneath the bottom cover:

1. Save your work and shut down the computer.

2. Disconnect AC power and external devices connected to the computer.

3. Turn the computer upside down on a flat surface, with the battery bay away from you.

4. Remove the battery (see

5. Remove the bottom cover (see

6. If you are replacing a memory module, remove the existing memory module:

a. Pull away the retention clips (1) on each side of the memory module.

The memory module tilts up.

Inserting or removing the battery on page 32).

Removing or replacing the bottom cover on page 34).

Adding or replacing memory modules 43

b. Grasp the edge of the memory module (2), and then gently pull the memory module out of

the memory module slot.

CAUTION: To prevent damage to the memory module, hold the memory module by the

edges only. Do not touch the components on the memory module.

To protect a memory module after removal, place it in an electrostatic-safe container.

7. Insert a new memory module:

CAUTION: To prevent damage to the memory module, hold the memory module by the edges

only. Do not touch the components on the memory module.

a. Align the notched edge (1) of the memory module with the tab in the memory module slot.

b. With the memory module at a 45-degree angle from the surface of the memory module

compartment, press the module (2) into the memory module slot until it is seated.

44 Chapter 6 Maintenance

c. Gently press the memory module (3) down, applying pressure to both the left and right

edges of the memory module, until the retention clips snap into place.

CAUTION: To prevent damage to the memory module, be sure that you do not bend the

memory module.

8. Replace the bottom cover (see Removing or replacing the bottom cover on page 34).

9. Insert the battery (see

10. Connect AC power and external devices to the computer.

11. Turn on the computer.

Inserting or removing the battery on page 32).

Adding or replacing the primary memory module underneath the keyboard

CAUTION: To prevent information loss or an unresponsive system:

Shut down the computer before adding or replacing memory modules. Do not remove a memory module while the computer is on, in the Sleep state, or in Hibernation.

If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system.

To add or replace the primary memory module underneath the keyboard:

1. Save your work and shut down the computer.

2. Disconnect AC power and external devices connected to the computer.

3. Turn the computer upside down on a flat surface, with the battery bay away from you.

4. Remove the battery (see

Inserting or removing the battery on page 32).

5. Remove the bottom cover (see

Removing or replacing the bottom cover on page 34).

Adding or replacing memory modules 45

6. Remove the keyboard:

a. With the computer upside down, loosen the keyboard screws (1) on the bottom of the

computer.

b. Release the keyboard by pressing down on the keyboard release cut-out (2).

c. Turn the computer right-side up, lift the top edge of the keyboard, and then rest the

keyboard on the TouchPad.

NOTE: Do not disconnect the keyboard cable. To avoid disconnecting the keyboard

cable, do not pull the keyboard away from the computer.

7. If you are replacing a memory module, remove the existing memory module:

a. Pull away the retention clips (1) on each side of the memory module.

The memory module tilts up.

46 Chapter 6 Maintenance

b. Grasp the edge of the memory module (2), and then gently pull the memory module out of

the memory module slot.

CAUTION: To prevent damage to the memory module, hold the memory module by the

edges only. Do not touch the components on the memory module.

CAUTION: To protect a memory module after removal, place it in an electrostatic-safe

container.

8. Insert a new memory module:

CAUTION: To prevent damage to the memory module, hold the memory module by the edges

only. Do not touch the components on the memory module.

a. Align the notched edge (1) of the memory module with the tab in the memory module slot.

b. With the memory module at a 45-degree angle from the surface of the memory module

compartment, press the module (2) into the memory module slot until it is seated.

c. Gently press the memory module (3) down, applying pressure to both the left and right

edges of the memory module, until the retention clips snap into place.

CAUTION: To prevent damage to the memory module, be sure that you do not bend the

memory module.

Adding or replacing memory modules 47

9. Replace the keyboard:

a. Lift up the keyboard and flip it over (1), resting it on the base enclosure.

b. Slide the keyboard tabs (2) into the base enclosure slots.

c. Press gently on the keyboard (3) so that it snaps in place.

48 Chapter 6 Maintenance

d. Turn the computer upside down, and then tighten the keyboard screws (4) to lock the

keyboard into place.

10. Replace the bottom cover (see Removing or replacing the bottom cover on page 34).

11. Insert the battery (see

Inserting or removing the battery on page 32).

12. Connect AC power and external devices to the computer.

13. Turn on the computer.

Adding or replacing memory modules 49

Using the DreamColor display (select models only)

Computer models with the HP DreamColor display include the preinstalled HP Mobile Display Assistant software. You can use this program to adjust display color settings such as preset color space, white point/color temperature, and luminance/brightness.

To access Mobile Display Assistant, click the Mobile Display Assistant icon in the notification

▲

area, at the far right of the taskbar, or select Start > All Programs > HP > Mobile Display Assistant.

For more information on using Mobile Display Assistant, refer to the software Help.

Updating programs and drivers

HP recommends that you update your programs and drivers on a regular basis with the latest versions. Go to receive automatic update notifications when they become available.

http://www.hp.com/support to download the latest versions. You can also register to

50 Chapter 6 Maintenance

7 Backup and recovery

Windows 7

Backing up your information

●

Performing a system recovery

●

To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.

Windows Backup and Restore provides the following options:

Creating a system repair disc (select models only) by using the installed optical drive (select

●

models only) or an optional external optical drive

Backing up your information

●

Creating a system image (select models only)

●

● Scheduling automatic backups (select models only)

● Creating system restore points

Recovering individual files

●

Restoring the computer to a previous state

●

Recovering information using recovery tools

●

NOTE: For detailed instructions, perform a search for these topics in Help and Support.

In case of system instability, HP recommends that you print the recovery procedures and save them for later use.

NOTE: Windows includes the User Account Control feature to improve the security of your

computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.

Backing up your information

Recovery after a system failure is as good as your most recent backup. You should create system repair discs (select models only) by using the installed optical drive (select models only) or an optional external optical drive, and your initial backup immediately after software setup. As you add

Windows 7 51

new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. The system repair discs (select models only) are used to start up (boot) the computer and repair the operating system in case of system instability or failure. Your initial and subsequent backups allow you to restore your data and settings if a failure occurs.

You can back up your information to an optional external hard drive, a network drive, or discs.

Note the following when backing up:

Store personal files in the Documents library, and back it up regularly.

●

Back up templates that are stored in their associated programs.

●

Save customized settings that appear in a window, toolbar, or menu bar by taking a screen shot

●

of your settings. The screen shot can be a time-saver if you have to reset your preferences.

When backing up to discs, use any of the following types of discs (purchased separately): CD-R,

●

CD-RW, DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive installed in your computer or the type of external optical drive you are using.

NOTE: DVDs and DVDs with double-layer (DL) support store more information than CDs, so

using them for backup reduces the number of recovery discs required.

When backing up to discs, number each disc before inserting it into the optical drive of the

●

computer.

To create a backup using Backup and Restore:

NOTE: Be sure that the computer is connected to AC power before you start the backup process.

NOTE: The backup process may take over an hour, depending on file size and the speed of the

computer.

1. Select Start > All Programs > Maintenance > Backup and Restore.

2. Follow the on-screen instructions to set up your backup, create a system image (select models

only), or create a system repair disc (select models only).

Performing a system recovery

In case of system failure or instability, the computer provides the following tools to recover your files:

Windows recovery tools: You can use Windows Backup and Restore to recover information you

●

have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly.

f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.

●

The image includes the Windows operating system and software programs installed at the factory.

NOTE: If you are unable to boot (start up) your computer and you cannot use the system repair

discs you previously created (select models only), you must purchase a Windows 7 operating system DVD to reboot the computer and repair the operating system. For additional information, refer to

Using a Windows 7 operating system DVD (purchased separately) on page 54.

52 Chapter 7 Backup and recovery

Using the Windows recovery tools

To recover information you previously backed up:

1. Select Start > All Programs > Maintenance > Backup and Restore.

2. Follow the on-screen instructions to recover your system settings, your computer (select models

only), or your files.

To recover your information using Startup Repair, follow these steps:

CAUTION: Using Startup Repair completely erases hard drive contents and reformats the hard

drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process restores the operating system, as well as the drivers, software, and utilities from the backup used for recovery.

1. If possible, back up all personal files.

2. If possible, check for the presence of the Windows partition and the HP Recovery partition.

To check for the Windows partition, select Start > Computer.

To check for the HP Recovery partition, click Start, right-click Computer, click Manage, and then click Disk Management.

NOTE: If the Windows partition and the HP Recovery partition are not listed, you must recover

your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to

7 operating system DVD (purchased separately) on page 54.

Using a Windows

3. If the Windows partition and the HP Recovery partition are listed, restart the computer, and then

press f8 before the Windows operating system loads.

4. Select Startup Repair.

5. Follow the on-screen instructions.

NOTE: For additional information on recovering information using the Windows tools, perform a

search for these topics in Help and Support.

Using f11 recovery tools

CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files

you have created and any software installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled.

To recover the original hard drive image using f11:

1. If possible, back up all personal files.

2. If possible, check for the presence of the HP Recovery partition: click Start, right-click

Computer, click Manage, and then click Disk Management.

NOTE: If the HP Recovery partition is not listed, you must recover your operating system and

programs using the Windows 7 operating system DVD and the Driver Recovery disc (both purchased separately). For additional information, refer to

DVD (purchased separately) on page 54.

Using a Windows 7 operating system

Windows 7 53

3. If the HP Recovery partition is listed, restart the computer, and then press esc while the “Press

the ESC key for Startup Menu” message is displayed at the bottom of the screen.

4. Press f11 while the “Press <F11> for recovery” message is displayed on the screen.

5. Follow the on-screen instructions.

Using a Windows 7 operating system DVD (purchased separately)

To order a Windows 7 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling technical support. For contact information, refer to the Worldwide Telephone Numbers booklet included with the computer.

CAUTION: Using a Windows 7 operating system DVD completely erases hard drive contents and

reformats the hard drive. All files you have created and any software installed on the computer are permanently removed. When reformatting is complete, the recovery process helps you restore the operating system, as well as drivers, software, and utilities.

To initiate recovery using a Windows 7 operating system DVD:

NOTE: This process takes several minutes.

1. If possible, back up all personal files.

2. Restart the computer, and then insert the Windows 7 operating system DVD into the optical

drive before the Windows operating system loads.

3. When prompted, press any keyboard key.

4. Follow the on-screen instructions.

5. Click Next.

6. Select Repair your computer.

7. Follow the on-screen instructions.

54 Chapter 7 Backup and recovery

Windows Vista

To protect your information, use the Backup and Restore Center to back up individual files and folders, back up your entire hard drive (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.

The Backup and Restore Center provides the following options:

Backing up individual files and folders

●

Backing up the entire hard drive (select models only)

●

Scheduling automatic backups (select models only)

●

Creating system restore points

●

Recovering individual files

●

Restoring the computer to a previous state

●

Recovering information using recovery tools

●

NOTE: For detailed instructions, perform a search for these topics in Help and Support.

NOTE: In case of system instability, HP recommends that you print the recovery procedures and

save them for later use.

NOTE: Windows® includes the User Account Control feature to improve the security of your

computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.