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HP G4 Notebook PC
Maintenance and Service Guide
Page 2
© Copyright 2011 Hewlett-Packard
Development Company, L.P.
AMD, the AMD Arrow logo, Athlon,
Phenom, Sempron, Turion, and
combinations thereof, are trademarks of
Advanced Micro Devices, Inc. Bluetooth is
a trademark owned by its proprietor and
used by Hewlett-Packard Company under
license. Intel, Celeron, Core, and Pentium
are trademarks of Intel Corporation in
the U.S. and other countries. Microsoft and
Windows are U.S. registered trademarks of
Microsoft Corporation. SD Logo is a
trademark of its proprietor.
The information contained herein is subject
to change without notice. The only
warranties for HP products and services are
set forth in the express warranty statements
accompanying such products and services.
Nothing herein should be construed as
constituting an additional warranty. HP shall
not be liable for technical or editorial errors
or omissions contained herein.
Fifth Edition: December 2011
First Edition: January 2011
Document Part Number: 635396-005
Page 3
Safety warning notice
WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not
place the device directly on your lap or obstruct the device air vents. Use the device only on a hard,
flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft
surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to
contact the skin or a soft surface, such as pillows or rugs or clothing, during operation. The device
and the AC adapter comply with the user-accessible surface temperature limits defined by
the International Standard for Safety of Information Technology Equipment (IEC 60950).
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iv Safety warning notice
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Table of contents
1 Product description ........................................................................................................................................ 1
2 External component identification ................................................................................................................ 9
Display .................................................................................................................................................. 9
Top ..................................................................................................................................................... 10
Button ................................................................................................................................ 10
Keys ................................................................................................................................... 11
Lights ................................................................................................................................. 12
TouchPad .......................................................................................................................... 13
Left side .............................................................................................................................................. 14
Front ................................................................................................................................................... 15
Right side ........................................................................................................................................... 16
Bottom components ........................................................................................................................... 17
3 Illustrated parts catalog ............................................................................................................................... 18
Service tag ......................................................................................................................................... 19
Computer major components ............................................................................................................. 20
Cable Kit ............................................................................................................................................. 28
Display assembly subcomponents ..................................................................................................... 29
Mass storage devices ......................................................................................................................... 30
Miscellaneous parts ............................................................................................................................ 32
Sequential part number listing ............................................................................................................ 33
4 Removal and replacement procedures ....................................................................................................... 41
Preliminary replacement requirements ............................................................................................... 41
Tools required .................................................................................................................... 41
Service considerations ....................................................................................................... 41
Plastic parts ....................................................................................................... 41
Cables and connectors ..................................................................................... 41
Drive handling ................................................................................................... 42
Grounding guidelines ......................................................................................................... 42
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Electrostatic discharge damage ........................................................................ 42
Packaging and transporting guidelines ............................................. 44
Component replacement procedures ................................................................................................. 46
Service tag ......................................................................................................................... 46
Computer feet .................................................................................................................... 47
Battery ............................................................................................................................... 48
Optical drive ....................................................................................................................... 49
Hard drive .......................................................................................................................... 51
Memory module ................................................................................................................. 53
WLAN module .................................................................................................................... 54
Keyboard ........................................................................................................................... 56
Top cover ........................................................................................................................... 59
Power button board ........................................................................................................... 63
TouchPad button board ..................................................................................................... 64
TouchPad LED board ........................................................................................................ 65
Speakers ............................................................................................................................ 67
Optical drive cable ............................................................................................................. 68
USB board ......................................................................................................................... 70
Power connector cable ...................................................................................................... 71
System board ..................................................................................................................... 72
RTC battery ....................................................................................................................... 77
Fan and heat sink .............................................................................................................. 79
Processor ........................................................................................................................... 84
LED board .......................................................................................................................... 87
Display assembly ............................................................................................................... 88
5 Setup Utility (BIOS) and System Diagnostics ............................................................................................ 96
Using Setup Utility .............................................................................................................................. 96
Starting Setup Utility .......................................................................................................... 96
Changing the language of Setup Utility ............................................................................. 96
Navigating and selecting in Setup Utility ............................................................................ 97
Displaying system information ........................................................................................... 97
Restoring factory settings in Setup Utility .......................................................................... 98
Exiting Setup Utility ............................................................................................................ 98
Updating the BIOS ............................................................................................................. 98
Determining the BIOS version ........................................................................... 99
Downloading a BIOS update ............................................................................. 99
Using System Diagnostics ................................................................................................................ 100
6 Specifications .............................................................................................................................................. 101
Computer specifications ................................................................................................................... 101
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14.0-inch, display specifications ....................................................................................................... 102
Hard drive specifications .................................................................................................................. 103
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive specifications ....................................... 104
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive specifications ............................... 105
7 Backup and recovery .................................................................................................................................. 106
Restore ............................................................................................................................................. 106
Creating restore media ..................................................................................................................... 107
Performing a system restore ............................................................................................................ 108
Restoring using the dedicated recovery partition (select models only) ............................ 108
Restoring using the restore media ................................................................................... 109
Changing the computer boot order .................................................................................. 109
Backing up and recovering your information .................................................................................... 110
Using Windows Backup and Restore .............................................................................. 111
Using Windows system restore points ............................................................................. 111
When to create restore points ......................................................................... 111
Create a system restore point ......................................................................... 112
Restore to a previous date and time ............................................................... 112
8 Power cord set requirements .................................................................................................................... 113
Requirements for all countries .......................................................................................................... 113
Requirements for specific countries and regions ............................................................................. 114
9 Recycling ..................................................................................................................................................... 115
Battery .............................................................................................................................................. 115
Display .............................................................................................................................................. 115
Index ................................................................................................................................................................. 121
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1 Product description
Category Description Computer models
equipped with an
AMD processor
Product Name HP G4 Notebook PC √√
Processors AMD® Fusion E-450 1.65-GHz processor
(dual core, 18 W)
AMD Fusion E-350 1.60-GHz processor
(dual core, 18 W)
AMD A8-3520M 2.50-GHz processor (1.6-GHz FSB,
4.0-MB L2 cache, quad core, 35 W)
AMD A8-3500M 2.40-GHz processor (1.5-GHz FSB,
4.0-MB L2 cache, quad core, 35 W)
AMD A6-3420M 2.40-GHz processor (1.5-GHz FSB,
4.0-MB L2 cache, quad core, 35 W)
AMD A6-3400M 2.30-GHz processor (1.4-GHz FSB,
4.0-MB L2 cache, quad core, 35 W)
AMD A4-3320M 2.60-GHz processor (2.0-GHz FSB,
4.0-MB L2 cache, dual core, 35 W)
AMD A4-3305M 2.50-GHz processor (1.9-GHz FSB,
2.0-MB L2 cache, dual core, 45 W)
AMD A4-3300M 2.50-GHz processor (1.9-GHz FSB,
4.0-MB L2 cache, dual core, 35 W)
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Computer models
equipped with an
Intel processor
AMD E2-3000M 2.40-GHz processor (1.8-GHz FSB,
4.0-MB L2 cache, quad core, 35 W)
AMD Athlon II P360 2.30-GHz processor (1.0-
MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W)
AMD Athlon II P340 2.20-GHz processor (1.0-
MB L2 cache, 1066-MHz, 3.2GT/sec, dual core, 25 W)
AMD Phenom II N970 2.20-GHz processor (2.0-
MB L2 cache, 1333-MHz, 3.6GT/sec, quad core, 35 W)
AMD Phenom II N870 2.30-GHz processor (1.5-
MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W)
AMD Phenom II N850 2.20-GHz processor (1.5-
MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 35 W)
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Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
AMD Phenom II N660 3.00-GHz processor (2.0-
MB L2 cache, 1333-MHz, 3.6GT/sec, dual core, 35 W)
AMD Phenom II P960 1.80-GHz processor (2.0-
MB L2 cache, 1066-MHz, 3.6GT/sec, quad core, 25 W)
AMD Phenom II P860 2.00-GHz processor (1.5-
MB L2 cache, 1333-MHz, 3.6GT/sec, triple core, 25 W)
AMD Phenom II P650 2.60-GHz processor (2.0-
MB L2 cache, 1066-MHz, 3.6GT/sec, triple core, 25 W)
AMD Turion II P560 2.50-GHz processor (2.0-
MB L2 cache, 1066-MHz, 3.6GT/sec, dual core, 25 W)
AMD V160 2.40-GHz processor (512-KB L2 cache,
1066-MHz 3.2-GT/sec, single core, 25 W)
AMD V140 2.30-GHz processor (512-KB L2 cache,
1066-MHz 3.2-GT/sec, single core, 25 W)
Intel® Core i7-2640M 2.80-GHz (SC turbo up to 3.50-
GHz) processor (4.0-MB L3 cache, dual core, 35 W)
Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-
GHz) processor (4.0-MB L3 cache, dual core, 35 W)
Intel Core i5-2410M 2.30-GHz (SC turbo up to 2.90-
GHz) processor (3.0-MB L3 cache, dual core, 35 W)
Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-
GHz) processor (3.0-MB L3 cache, dual core, 35 W)
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i5-2450M 2.50-GHz (SC turbo up to 3.10-GHz)
processor (3.0-MB L3 cache, dual core, 35 W)
Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-
GHz) processor (3.0-MB L3 cache, dual core, 35 W)
Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-
GHz) processor (3.0-MB L3 cache, dual core, 35 W)
Intel Core i5-480M 2.66-GHz (SC turbo up to 2.93-GHz)
processor (3.0-MB L3 cache, dual core, 35 W)
Intel Core i3-2370M 2.40-GHz processor (3.0-
MB L3 cache, dual core, 35 W)
Intel Core i3-2350M 2.30-GHz processor (3.0-
MB L3 cache, dual core, 35 W)
Intel Core i3-2330M 2.20-GHz processor (3.0-
MB L3 cache, dual core, 35 W)
Intel Core i3-2310M 2.10-GHz processor (3.0-
MB L3 cache, dual core, 35 W)
Intel Core i3-390M 2.66-GHz processor (3.0-
MB L3 cache, dual core, 35 W)
Intel Core i3-380M 2.53-GHz processor (3.0-
MB L3 cache, dual core, 35 W)
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2 Chapter 1 Product description
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Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Intel Pentium B970 2.30-GHz processor (2.0-
MB L3 cache, dual core, 35 W)
Intel Pentium B960 TJ85 2.20-GHz processor (2.0-
MB L3 cache, dual core, 35 W)
Intel Pentium B950 TJ85 2.10-GHz processor (2.0-
MB L3 cache, dual core, 35 W)
Intel Pentium B940 TJ85 2.00-GHz processor (2.0-
MB L3 cache, dual core, 35 W)
Intel Pentium P6200 2.13-GHz processor (3.0-
MB L3 cache, dual core, 35 W)
Intel Pentium P6300 2.26-GHz processor (3.0-
MB L3 cache, dual core, 35 W)
Chipset Northbridge: AMD A60M Fusion controller hub
Northbridge: AMD RS880M and AMD RS880MD
Southbridge: SB820M
Intel® HM65 and Intel HM55 Express chipset √
Graphics Internal graphics:
● AMD Radeon™ HD 6620M graphics used in
A8-3520M processor (APU)
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AMD Radeon HD 6520M graphics used in
●
A6-3420M processor (APU)
AMD Radeon HD 6480M graphics used in
●
A4-3305M and 3320M processors (APUs)
AMD Radeon HD 6380M graphics used in
●
E2-3000M processor (APU)
AMD Radeon HD 6310 discrete class graphics
●
supporting DX11
● AMD Mobility Radeon HD 4250 graphics
supporting DX10.1
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Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Switchable discrete graphics:
● AMD Radeon HD7450M with 1024-MB of
dedicated video memory (128 MB×16 DDR3 @
900 MHz × 4 modules); support for Blu-ray and/or
HD-DVD playback with HD decode
AMD Radeon HD6470M with 1024-MB of
dedicated video memory (128 MB×16 DDR3 @
900 MHz × 4 modules); support for Blu-ray and/or
HD-DVD playback with HD decode
AMD Radeon HD6470M with 512-MB of dedicated
●
video memory (64 MB×16 DDR3 @ 900 MHz × 4
modules); support for Blu-ray and/or HD-DVD
playback with HD decode
DX11 support on computer models equipped with
●
an AMD A8, A6, or A4 processor
DX10 support on computer models equipped with
●
an AMD Athlon, Phenom, or Turion processor and
a graphics subsystem with UMA memory
Internal graphics:
● Intel HD Graphics 3000 on computer models
equipped with an Intel Core i7, i5, or i3 processor
Intel HD Graphics on computer models equipped
●
with an Intel Pentium processor
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Switchable discrete graphics:
● nVidia N12P-GV (NVIDIA® GeForce® GT 610M)
with 1024-MB of dedicated video memory (128
MB×16 DDR3 @ 900 MHz × 4 modules); 64-bit
23×23mm muxless switchable, supports HD
Decode, DX11, and HDMI
nVidia N12P-GV (NVIDIA GeForce GT 520M) with
●
1024-MB of dedicated video memory (128 MB×16
DDR3 @ 900 MHz × 4 modules); 64-bit 23×23mm
muxless switchable, supports HD Decode, DX11,
and HDMI
Radeon HD 7450M with 1024-MB of dedicated
●
video memory (128-MB×16 DDR3 @ 900 MHz × 4
modules); 64-bit S3 package muxless switchable,
supports HD Decode, DX11, and HDMI
Radeon HD 6470M with 1024-MB of dedicated
video memory (128-MB×16 DDR3 @ 900 MHz × 4
modules); 64-bit S3 package muxless switchable,
supports HD Decode, DX11, and HDMI
● Radeon HD 6470M with 512-MB of dedicated
video memory (64-MB×16 DDR3 @ 900 MHz × 4
modules); 64-bit S3 package muxless switchable,
supports HD Decode, DX11, and HDMI
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4 Chapter 1 Product description
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Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Panel 14.0-in, high-definition (HD), light-emitting diode (LED),
SVA BrightView (1366×768) display;
typical brightness: 200 nits
All display assemblies include 2 wireless local area
network (WLAN) antenna cables
Supports 16:9 wide aspect ratio
Lighted logo on top bezel
Memory 2 customer-accessible/upgradable memory module
Supports dual-channel memory √√
Supports up to 8192 GB of system RAM √√
DDR3/1333-MHz √√
Supports the following configurations:
slots
8192-MB total system memory (4096×2; not
●
supported with Windows® 7 32-bit
operating system)
6144-MB total system memory (4096×1 + 2048×1)
●
4096-MB total system memory (4096×1 or
●
2048×2)
√√
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3072-MB total system memory (2048×1 + 1024×1)
●
2048-MB total system memory (2048×1 or
●
1024×2)
1024-MB total system memory (1024×1; not
●
supported with Windows 7 64- or 32-bit
operating system)
Hard drives Supports 6.35-cm (2.5-in) hard drives in 9.5-mm (.37-
Customer-accessible √√
Serial ATA √√
Supports the following single hard drive configurations:
Optical drive Fixed √√
Serial ATA √√
in) and 7.0-mm (.28-in) thicknesses
750 GB, 5400 rpm, 9.5 mm
●
640 GB, 5400 rpm, 9.5 mm
●
● 500 GB, 7200 rpm, 9.5 mm
500 GB, 5400 rpm, 9.5 mm
●
320 GB, 7200 rpm, 7.0 mm
●
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12.7-mm tray load √√
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Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Supports Blu-ray ROM DVD±R/RW Super Multi Double-
Layer Drive
Supports DVD±RW and CD-RW Super Multi Double-
Layer Combo Drive
Supports zero-power optical drive √
Audio and video One digital microphone √√
HD audio √√
Supports SRS Premium Sound √√
2 Pavilion-branded Altec Lansing speakers √√
Low-light HD VGA webcam (fixed, no tilt) with
Ethernet Integrated 10/100 network interface card (NIC) √√
Wireless Integrated wireless local area network (WLAN) options
Two WLAN antennas built into display assembly √√
Support for the following WLAN formats:
activity LED, 640×480 by 24 frames per second
by way of wireless module
Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter
●
Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter
●
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External media
card
● Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070
Bluetooth 2.1+EDR Combo Adapter
(Bluetooth 3.0+HS ready)
● Intel Centrino Wireless-N 1000
● Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter
Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and
●
Bluetooth 2.1+EDR Combo Adapter
(Bluetooth 3.0+HS ready)
HP Multi-Format Digital Media Reader supports
the following digital card formats:
MultiMediaCard
●
Secure Digital (SD) Memory Card
●
Secure Digital High Capacity Memory card
●
Secure Digital Extended Capacity Memory Card
●
with support of UHS104
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6 Chapter 1 Product description
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Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Ports
3-pin AC power
●
● Audio-in (mono microphone)
● Audio-out (stereo headphone)
● HDMI version 1.4 supporting up to 1080p,
1920×1200 @ 60Hz and 1920×1200 @ 60Hz in
DVI mode
RJ-45 (Ethernet, includes link and activity lights)
●
USB 2.0 (3 ports)
●
● VGA (Dsub 15 pin) supporting:
2048×1536 external resolution @ 85Hz (on
◦
computer models equipped with an AMD
Athlon, Phenom, Turion, or V-series
processor)
2560×1600 external resolution @ 60Hz (on
◦
computer models equipped with an AMD
E450 or E350 processor)
1920×1600 external resolution @ 60Hz (on
◦
computer models equipped with an AMD A8,
A6, A4, or E2 processor)
Hot plug and unplug and auto-detection for
◦
correct output to wide-aspect vs. standard
aspect video
√√
Keyboard/pointing
devices
TouchPad with gesture support √√
Taps enabled by default √√
Power
requirements
Support for the following batteries:
Security Security cable slot √√
Full-size, textured, pocket keyboard √√
90W slim travel AC adapter with localized cable plug
support (3-wire plug with ground pin, supports 3-pin
DC connector)
65W slim travel AC adapter with localized cable plug
support (3-wire plug with ground pin, supports 3-pin
DC connector)
● 9-cell, 3.00-Ah (100-Wh) Li-ion battery
6-cell, 2.80-Ah (62-Wh) Li-ion battery
●
6-cell, 2.55-Ah (55-Wh) Li-ion battery
●
● 6-cell, 2.20-Ah (47-Wh) Li-ion battery
Supports fast charge on 6-cell batteries
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Category Description Computer models
equipped with an
AMD processor
Computer models
equipped with an
Intel processor
Operating system Preinstalled:
● Windows 7 Home Basic 64-bit
● Windows 7 Home Premium 64-bit
● Windows 7 Starter (32-bit; only with 500 GB and
smaller hard drives, 2 GB and less of system
memory, Intel Pentium P6200 processor, AMD Vseries or Athlon II processor, cannot support
switchable graphics)
● FreeDOS
Serviceability End-user replaceable parts:
Windows 7 Home Basic 64-bit
●
● Windows 7 Home Premium 64-bit
Windows 7 Home Professional 64-bit
●
Windows 7 Professional 64- and 32-bit
●
● Windows 7 Starter (32-bit; only with 500 GB and
smaller hard drives, 2 GB and less of system
memory, Intel Pentium P6200 processor, AMD Vseries or Athlon II processor, cannot support
switchable graphics)
FreeDOS
●
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● AC adapter
● Battery
● Hard drive
Memory modules (2)
●
Optical drive
●
WLAN module
●
8 Chapter 1 Product description
Page 17
2 External component identification
Display
Item Component Description
(1) WLAN antennas (2)* Send and receive wireless signals to communicate
(2) Webcam light On: The webcam is in use.
(3) Webcam Records video and captures still photographs. To use
(4) Internal microphone Records sound.
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
with WLAN devices.
the webcam, select Start > All Programs >
CyberLink YouCam > CyberLink YouCam.
Display 9
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Top
Button
Component Description
Power button* ● When the computer is off, press the button to
turn on the computer.
When the computer is on, press the button
●
briefly to initiate Sleep.
When the computer is in the Sleep state, press
●
the button briefly to exit Sleep.
● When the computer is in Hibernation, press
the button briefly to exit Hibernation.
If the computer has stopped responding and
Windows® shutdown procedures are ineffective,
press and hold the power button for at least 5
seconds to turn off the computer.
To learn more about your power settings, select Start
> Control Panel > System and Security > Power
Options, or refer to the HP Notebook Reference
Guide.
10 Chapter 2 External component identification
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Keys
Item Component Description
(1) esc key Displays system information when pressed in
(2) fn key Displays system information when pressed in
(3) Windows logo key Displays the Windows Start menu.
(4) Windows applications key Displays a shortcut menu for items beneath
(5) Action keys Execute frequently used system functions.
combination with the fn key.
combination with the esc key.
the pointer.
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Lights
Item Component Description
(1) TouchPad light
(2) Caps lock light
(3) Power light
(4) Wireless light ● White: An integrated wireless device, such as a
Off: The TouchPad is on.
●
● Amber: The TouchPad is off.
White: Caps lock is on.
●
● Off: Caps lock is off.
White: The computer is on.
●
● Blinking white: The computer is in the Sleep
state.
Off: The computer is off or in Hibernation.
●
WLAN device and/or a Bluetooth device, is on.
Amber: All wireless devices are off.
●
12 Chapter 2 External component identification
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TouchPad
Item Component Description
(1) TouchPad light
(2) TouchPad on/off button Turns the TouchPad on and off. Quickly double-tap
(3) Left TouchPad button Functions like the left button on an external mouse.
(4) TouchPad zone Moves the pointer and selects or activates items on
(5) Right TouchPad button Functions like the right button on an external mouse.
Off: The TouchPad is on.
●
● Amber: The TouchPad is off.
the TouchPad on/off button to turn the TouchPad on
and off.
the screen.
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Left side
Item Component Description
(1) External monitor port Connects an external VGA monitor or projector.
(2) Vents (2) Enable airflow to cool internal components.
(3) RJ-45 (network) jack Connects a network cable.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
(4) HDMI port Connects an optional video or audio device, such as
(5) USB ports (2) Connect optional USB devices.
(6) Audio-in (microphone) jack Connects an optional computer headset microphone,
(7) Audio-out (headphone) jack Produces sound when connected to optional powered
(8) Drive light
(9) Power light
a high-definition television, or any compatible digital
or audio component.
stereo array microphone, or monaural microphone.
stereo speakers, headphones, ear buds, a headset,
or television audio.
WARNING! To reduce the risk of personal injury,
adjust the volume before putting on headphones,
earbuds, or a headset. For additional safety
information, refer to the Regulatory, Safety, and
Environmental Notices.
NOTE: When a device is connected to the jack,
the computer speakers are disabled.
Blinking white: The hard drive is being accessed.
●
● Off: The hard drive is idle.
White: The computer is on.
●
● Blinking white: The computer is in the Sleep
state.
(10) Digital Media Slot Supports the following digital card formats:
14 Chapter 2 External component identification
Off: The computer is off or in Hibernation.
●
● MultiMediaCard
● Secure Digital (SD) Card
Page 23
Front
Component Description
Speakers (2) Produce sound.
Front 15
Page 24
Right side
Item Component Description
(1) Optical drive Reads and writes to an optical disc.
(2) Optical drive light
(3) USB port Connects an optional USB device.
(4) AC adapter light ● White: The computer is connected to external
(5) Power connector Connects an AC adapter.
(6) Security cable slot Attaches an optional security cable to the computer.
Green: The optical drive is being accessed.
●
● Off: The optical drive is off.
power and the battery is fully charged.
Amber: A battery is charging.
●
Off: The computer is not connected to
●
external power.
NOTE: The security cable is designed to act as a
deterrent, but it may not prevent the computer from
being mishandled or stolen.
16 Chapter 2 External component identification
Page 25
Bottom components
Item Component Description
(1) Battery bay Holds the battery.
(2) Battery release latch Releases the battery from the battery bay.
(3) Vents (5) Enable airflow to cool internal components.
NOTE: The computer fan starts up automatically to
cool internal components and prevent overheating. It
is normal for the internal fan to cycle on and off during
routine operation.
(4) Hard drive bay Holds the hard drive and WLAN device, and contains
*The antennas are not visible from the outside of the computer. For optimal transmission, keep the areas immediately
around the antennas free from obstructions. To see wireless regulatory notices, refer to the section of the Regulatory, Safety,
and Environmental Notices that applies to your country or region. These notices are located in Help and Support.
the memory module slots.
CAUTION: To prevent an unresponsive system,
replace the wireless module only with a wireless
module authorized for use in the computer by
the governmental agency that regulates wireless
devices in your country or region. If you replace
the module and then receive a warning message,
remove the module to restore computer functionality,
and then contact technical support through Help and
Support.
Bottom components 17
Page 26
3 Illustrated parts catalog
18 Chapter 3 Illustrated parts catalog
Page 27
Service tag
When ordering parts or requesting information, provide the computer serial number and model
description provided on the service tag.
Item Description Function
(1) Serial number (s/n) This is an alphanumeric identifier that is unique to
each product.
(2) Part number/Product number (p/n) This number provides specific information about
the product's hardware components. The part
number helps a service technician to determine
what components and parts are needed.
(3) Model description This is the alphanumeric identifier needed to locate
(4) Warranty period This number describes the duration of the warranty
documents, drivers, and support for the computer.
period for the computer.
Service tag 19
Page 28
Computer major components
20 Chapter 3 Illustrated parts catalog
Page 29
Item Component Spare part number
(1) 14.0-in, high definition (HD), light-emitting diode (LED), BrightView display assembly (includes webcam,
two microphones, and wireless antenna transceivers and cables)
In butter gold finish 641343-001
In charcoal gray finish 641338-001
In luminous rose finish 641337-001
In ocean drive finish 639447-001
In Pacific blue finish 641340-001
In pearl pink finish 641341-001
In pewter finish 641339-001
In Sonoma red finish 641336-001
In sweet purple finish 641342-001
In Nero black finish 677167-001
NOTE: For more display assembly spare part information, see
(2) Keyboard (includes keyboard cable):
Keyboard with black finish
For use in Brazil 636376-201
For use in Canada 636376-121
For use in India (for use only with computer models equipped with an Intel processor) 636376-D61
For use in Japan 636376-291
For use in Latin America 636376-161
For use in Saudi Arabia (for use only with computer models equipped with an
Intel processor)
For use in South Korea 636376-AD1
For use in Taiwan 636376-AB1
For use in Thailand 636376-281
For use in the United States 636376-001
Keyboard with silver finish
For use in Brazil 645893-201
For use in Canada 645893-121
Display assembly subcomponents on page 29.
636376-171
For use in India (for use only with computer models equipped with an Intel processor) 645893-D61
For use in Japan 645893-291
For use in Latin America 645893-161
For use in Saudi Arabia (for use only with computer models equipped with an
Intel processor)
For use in South Korea 645893-AD1
645893-171
Computer major components 21
Page 30
Item Component Spare part number
For use in Taiwan 645893-AB1
For use in Thailand 645893-281
For use in the United States 645893-001
(3) Top cover (includes TouchPad):
In butter gold finish 641351-001
In charcoal gray finish 641346-001
In luminous rose finish 641345-001
In ocean drive finish 639459-001
In Pacific blue finish 641348-001
In pearl pink finish 641349-001
In pewter finish 641347-001
In Sonoma red finish 641344-001
In sweet purple finish 641350-001
In Nero black finish 677168-001
(4) Power button board (includes cable) 639451-001
(5) TouchPad button board (includes cable) 639450-001
(6) TouchPad LED board (includes cable) 640292-001
Cable Kit, includes: 639442-001
(7a) TouchPad cable
(7b) Optical drive cable (includes optical drive connector)
(7c) Hard drive cable
NOTE: See
(8) Speaker Kit (includes left and right speakers and cable) 639458-001
(9) USB board (includes cable) 639452-001
(10) Power connector cable 639443-001
(11) System board (includes replacement thermal material):
For use only with computer models equipped with an AMD processor:
Equipped with a Fusion E-450 1.65-GHz processor (dual core, 18 W) and a graphics
subsystem with UMA video memory
Equipped with a Fusion E-350 1.60-GHz processor (dual core, 18 W) and a graphics
subsystem with UMA video memory
For use only with computer models equipped with the AMD A60M chipset and a
graphics subsystem with 1024-MB of discrete video memory
Cable Kit on page 28 for more Cable Kit spare part information.
659871-001
645529-001
649950-001
For use only with computer models equipped with the AMD A60M chipset and a
graphics subsystem with 512-MB of discrete video memory
22 Chapter 3 Illustrated parts catalog
649949-001
Page 31
Item Component Spare part number
For use only with computer models equipped with the AMD A60M chipset and a
graphics subsystem with UMA video memory
For use only with computer models equipped with the AMD RS880MD chipset and a
graphics subsystem with 1024-MB of discrete video memory and supports bus alive/chip
off (BACO)
For use only with computer models equipped with the AMD RS880MD chipset and a
graphics subsystem with 512-MB of discrete video memory and supports bus alive/chip
off (BACO)
For use only with computer models equipped with a graphics subsystem with 1024-MB
of discrete video memory
For use only with computer models equipped with a graphics subsystem with 512-MB of
discrete video memory
For use only with computer models equipped with a graphics subsystem with
UMA video memory
For use only with computer models equipped with an Intel processor:
For use only with computer models equipped with the Intel HM65 chipset and a graphics
subsystem with 1024-MB of discrete video memory and supports NVIDIA GeForce GT
610M
For use only with computer models equipped with the Intel HM65 chipset and a graphics
subsystem with 1024-MB of discrete video memory and supports NVIDIA GeForce GT
520M
For use only with computer models equipped with the Intel HM65 chipset and a graphics
subsystem with 1024-MB of discrete video memory and supports bus alive/chip off
(BACO)
649948-001
647627-001
647626-001
638855-001
638854-001
638856-001
681045-001
676209-001
650199-001
For use only with computer models equipped with the Intel HM65 chipset and a graphics
subsystem with 512-MB of discrete video memory and supports bus alive/chip off
(BACO)
For use only with computer models equipped with the Intel HM55 chipset and a graphics
subsystem with 512-MB of discrete video memory
For use only with computer models equipped with the Intel HM55 chipset and a graphics
subsystem with UMA video memory
For use only with computer models equipped with an HM65 chipset and a graphics
subsystem with 1024-MB of discrete video memory
For use only with computer models equipped with an HM65 chipset and a graphics
subsystem with 512-MB of discrete video memory
For use only with computer models equipped with an HM55 chipset and a graphics
subsystem with 1024-MB of discrete video memory
For use only with computer models equipped with an HM55 chipset and a graphics
subsystem with 512-MB of discrete video memory
For use only with computer models equipped with an HM65 chipset and a graphics
subsystem with UMA video memory
For use only with computer models equipped with an HM55 chipset and a graphics
subsystem with UMA video memory
(12) RTC battery (includes cable and double-sided tape) 637193-001
(13) Processor (includes replacement thermal material)
650198-001
654117-001
654118-001
636375-001
636374-001
636372-001
636371-001
636373-001
636370-001
Computer major components 23
Page 32
Item Component Spare part number
AMD A8-3520M 2.50-GHz processor (1.6-GHz FSB, 4.0-MB L2 cache,
quad core, 35 W)
AMD A8-3500M 2.40-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache,
quad core, 35 W)
AMD A6-3420M 2.40-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache,
quad core, 35 W)
AMD A6-3400M 2.30-GHz processor (1.4-GHz FSB, 4.0-MB L2 cache,
quad core, 35 W)
AMD A4-3320M 2.60-GHz processor (2.0-GHz FSB, 4.0-MB L2 cache, dual core, 35 W) 669690-001
AMD A4-3305M 2.50-GHz processor (1.9-GHz FSB, 4.0-MB L2 cache, dual core, 45 W) 672093-001
AMD A4-3300M 2.50-GHz processor (1.9-GHz FSB, 4.0-MB L2 cache, dual core, 35 W) 653348-001
AMD E2-3000M 2.40-GHz processor (1.8-GHz FSB, 4.0-MB L2 cache,
quad core, 35 W)
AMD Athlon II P360 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/
sec, dual core, 25 W)
AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/
sec, dual core, 25 W)
AMD Phenom II N970 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/
sec, quad core, 35 W)
AMD Phenom II N870 2.30-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,
triple core, 35 W)
669690-001
653350-001
669688-001
653349-001
653351-001 or
677628-001
636635-001
616343-001
635496-001
635495-001
AMD Phenom II N850 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,
triple core, 35 W)
AMD Phenom II N660 3.00-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/
sec, dual core, 35 W)
AMD Phenom II P960 1.80-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/
sec, quad core, 25 W)
AMD Phenom II P860 2.00-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,
triple core, 35 W)
AMD Phenom II P650 2.60-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec,
triple core, 25 W)
AMD Turion II P560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/
sec, dual core, 25 W)
AMD V160 2.40-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec,
single core, 25 W)
AMD V140 2.30-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec,
single core, 25 W)
Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-GHz) processor (4-MB
L3 cache, dual core, 35 W)
Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (4-MB
L3 cache, dual core, 35 W)
Intel Core i5-480M 2.66-GHz (SC turbo up to 2.93-GHz) processor (3-MB
L3 cache, dual core, 35 W)
616345-001
635494-001
634689-001
634688-001
634687-001
634691-001
636634-001
616333-001
666173-001
631252-001
634693-001
24 Chapter 3 Illustrated parts catalog
Page 33
Item Component Spare part number
Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (3-MB
L3 cache, dual core, 35 W)
Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3-MB
L3 cache, dual core, 35 W)
Intel Core i5-2450M 2.50-GHz (SC turbo up to 3.10-GHz) processor (3.0-MB L3 cache,
dual core, 35 W)
Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache,
dual core, 35 W)
Intel Core i5-2410M 2.30-GHz (SC turbo up to 2.90-GHz) processor (3-MB
L3 cache, dual core, 35 W)
Intel Core i3-2370M 2.40-GHz processor (3.0-MB L3 cache, dual core, 35 W) 677152-001
Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653340-001
Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653339-001
Intel Core i3-390M 2.66-GHz processor (3-MB L3 cache, dual core, 35 W) 634692-001
Intel Core i3-380M 2.53-GHz processor (3-MB L3 cache, dual core, 35 W) 625823-001
Intel Core i3-2310M 2.10-GHz processor (3-MB L3 cache, dual core, 35 W) 638037-001
Intel Pentium B970 2.30-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes
replacement thermal material)
Intel Pentium B960 TJ85 2.20-GHz processor (2.0-MB L3 cache, dual core, 35 W) 664662-001
631255-001
631253-001
676359-001
653341-001
638039-001
676785–001
Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB L3 cache, dual core, 35 W) 653338-001
Intel Pentium B940 TJ85 2.00-GHz processor (2.0-MB L3 cache, dual core, 35 W) 653337-001
Intel Pentium P6300 2.26-GHz processor (3-MB L3 cache, dual core, 35 W) 635500-001
Intel Pentium P6200 2.13-GHz processor (3-MB L3 cache, dual core, 35 W) 625831-001
(14) Fan (includes replacement thermal material) 639460-001
(15) Heat sink (includes replacement thermal material)
For use only with computer models equipped with an AMD processor:
For use only with computer models equipped with the AMD A60M chipset and a
graphics subsystem with discrete video memory
For use only with computer models equipped with the AMD A60M chipset and a
graphics subsystem with UMA video memory
For use only with computer models equipped with the AMD RS880MD chipset and a
graphics subsystem with discrete video memory
For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or
V-series processor and a graphics subsystem with discrete video memory
For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or
V-series processor and a graphics subsystem with UMA video memory
For use only with computer models equipped with an Intel processor:
649953-001
649954-001
649952-001
639462-001
639463-001
For use only with computer models equipped with the Intel HM65 or HM55 chipset and a
graphics subsystem with discrete video memory
Computer major components 25
654119-001
Page 34
Item Component Spare part number
For use only with computer models equipped with the Intel HM65 or HM55 chipset and a
graphics subsystem with UMA video memory
For use only with computer models equipped with an HM65 chipset and a graphics
subsystem with discrete video memory
For use only with computer models equipped with an HM65 chipset and a graphics
subsystem with UMA video memory
For use only with computer models equipped with an HM55 chipset and a graphics
subsystem with discrete video memory
For use only with computer models equipped with an HM55 chipset and a graphics
subsystem with UMA video memory
(16) LED board (includes cable) 640293-001
(17) Base enclosure (includes battery release latch, replacement thermal material,
and 4 rubber feet)
Rubber Feet Kit (not illustrated, includes 4 rubber feet) 639455-001
(18) Battery:
6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001
6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001
(19) Optical drive (includes bezel and bracket):
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 639449-001 and
654120-001
641141-001
641140-001
637190-001
637189-001
639439-001
659848-001
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 639448-001 and
Optical drive bay space saver (not illustrated) 659618-001
(20) Hard drive (2.5-in, SATA, does not include hard drive cable, isolators, or shield):
750-GB, 5400-rpm 644351-001
640-GB, 5400-rpm 637312-001
500-GB, 7200-rpm 644685-001
320-GB, 7200-rpm 645089-001
Hard Drive Hardware Kit (not illustrated, includes isolators and shield) 639444-001
(21) Memory modules (2, DDR3, 10600, 1333-MHz)
4 GB 621569-001
2 GB 621565-001
1 GB 639736-001
(22) WLAN module:
For use with all computer models:
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001
Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter 605560-005
659847-001
26 Chapter 3 Illustrated parts catalog
Page 35
Item Component Spare part number
Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter
(Bluetooth 3.0+HS ready)
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001
Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630703-001
Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter 640926-001
For use only with computer models equipped with an AMD processor:
Atheros AR8002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo
Adapter (BT3.0+HS ready)
Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter 593836-001
Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(Bluetooth 3.0+HS ready)
Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001
For use only with computer models equipped with an Intel processor:
Intel Centrino Advanced-N 6230 WLAN module 631956-001
Intel Centrino Wireless-N 1000 593530-001
Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready)
(23) Service cover (includes 2 captive screws, secured by C-clips) — available in the Plastics Kit, spare part number
639453-001)
600370-001
593127-001
630705-001
656120-001
Computer major components 27
Page 36
Cable Kit
Item Component Spare part number
Cable Kit, includes: 639442-001
(1) TouchPad cable
(2) Optical drive cable
(3) Hard drive cable
28 Chapter 3 Illustrated parts catalog
Page 37
Display assembly subcomponents
Item Component Spare part number
(1) Display hinge covers (2) 639446-001
(2) Display bezel 639440-001
(3) Webcam/microphone module 637197-001
(4) 14.0-in, HD, LED, BrightView display panel 639454-001
(5) Display Hinge Kit (includes left and right display hinges and brackets) 639445-001
(6) Display Cable Kit (includes display panel cable and webcam/microphone
module cable)
(7) Antenna Kit (includes left and right wireless antenna cables and transceivers) 640294-001
(8) Display enclosure:
In butter gold finish 641335-001
In charcoal gray finish 641330-001
In luminous rose finish 641329-001
In ocean drive finish 639438-001
639441-001
Display assembly subcomponents 29
Page 38
Item Component Spare part number
In Pacific blue finish 641332-001
In pearl pink finish 641333-001
In pewter finish 641331-001
In Sonoma red finish 641328-001
In sweet purple finish 641334-001
In Nero black finish 677166-001
Display Screw Kit (not illustrated) 639457-001
Mass storage devices
Item Component Spare part number
(1) Hard drive (2.5-in, SATA, does not include hard drive cable, isolators, or shield):
750-GB, 5400-rpm 644351-001
640-GB, 5400-rpm 637312-001
500-GB, 7200-rpm 644685-001
30 Chapter 3 Illustrated parts catalog
Page 39
Item Component Spare part number
320-GB, 7200-rpm 645089-001
Hard Drive Hardware Kit, includes: 639444-001
(2) Hard drive isolators (2)
(3) Hard drive shield
(4) Optical drive (includes bezel and bracket):
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 639449-001 and
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 639448-001 and
Optical drive bay space saver (not illustrated) 659618-001
659848-001
659847-001
Mass storage devices 31
Page 40
Miscellaneous parts
Component Spare part number
HP Smart AC adapter
90-W PFC RC V HP Smart AC adapter for use with all computer models 609940-001
65-W RC V HP Smart AC adapter for use only with computer models equipped
with an AMD processor
90-W PFC RC V EM HP Smart AC adapter for use only with computer models equipped
with an Intel processor
65-W RC V EM HP Smart AC adapter for use only with computer models equipped
with an Intel processor
Power cord (3-pin, black, 1.83-m):
For use with all computer models:
For use in Argentina 490371-D01
For use in Brazil 490371-202
For use in Italy 490371-061
For use in North America 490371-001
For use only with computer models equipped with an Intel processor:
For use in Australia 490371-011
For use in Europe 490371-021
For use in India 490371-D61
For use in Japan 490371-291
For use in the People's Republic of China 490371-AA1
609939-001
609947-001
609948-001
For use in South Korea 490371-AD1
For use in Taiwan 490371-AB1
For use in Thailand 490371-201
For use in the United Kingdom and Singapore 490371-091
Screw Kit 639456-001
32 Chapter 3 Illustrated parts catalog
Page 41
Sequential part number listing
Spare part number Description
490371-001 Power cord for use with all computer models in North America (black, 3-in, 1.83-m)
490371-011 Power cord for use only with computer models equipped with an Intel processor in Australia
490371-021 Power cord for use only with computer models equipped with an Intel processor in Europe
490371-031 Power cord for use only with computer models equipped with an Intel processor in
490371-061 Power cord for use with all computer models in Italy (black, 3-in, 1.83-m)
490371-201 Power cord for use with all computer models in Thailand (black, 3-in, 1.83-m)
490371-202 Power cord for use with all computer models in Brazil (black, 3-in, 1.83-m)
490371-291 Power cord for use only with computer models equipped with an Intel processor in Japan
490371-AA1 Power cord for use only with computer models equipped with an Intel processor in
490371-AB1 Power cord for use only with computer models equipped with an Intel processor in Taiwan
490371-AD1 Power cord for use only with computer models equipped with an Intel processor in South Korea
490371-D01 Power cord for use with all computer models in Argentina (black, 3-in, 1.83-m)
490371-D61 Power cord for use only with computer models equipped with an Intel processor in India
(black, 3-in, 1.83-m)
(black, 3-in, 1.83-m)
the United Kingdom and Singapore (black, 3-in, 1.83-m)
(black, 3-in, 1.83-m)
the People's Republic of China (black, 3-in, 1.83-m)
(black, 3-in, 1.83-m)
(black, 3-in, 1.83-m)
(black, 3-in, 1.83-m)
537921-001 Bluetooth module (for use only with computer models equipped with an Intel processor)
NOTE: The Bluetooth module spare part kit does not include the Bluetooth module cable. The
Bluetooth module cable is available using spare part number 602538-001.
593127-001 Atheros AR8002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter
593530-001 Intel Centrino Wireless-N 1000 for use only on computer models equipped
593553-001 6-cell, 47-Whr, 2.20-Ah Li-ion battery
593554-001 6-cell, 55-Whr, 2.55-Ah Li-ion battery
593836-001 Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter for use only on computer models equipped
600370-001 Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter
602538-001 Bluetooth module cable (for use only with computer models equipped with an Intel processor)
602993-001 Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter for use only
605560-005 Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter for use with for use only with computer models
(BT3.0+HS ready) for use only with computer models equipped with an AMD processor
with an Intel processor
with an AMD processor
(Bluetooth 3.0+HS ready) for use with all computer models
with computer models equipped with an AMD processor
computer models
Sequential part number listing 33
Page 42
Spare part number Description
609939-001 65-W RC V HP Smart AC adapter for use only with computer models equipped
609940-001 90-W PFC RC V HP Smart AC adapter for use with all computer models
609947-001 90-W PFC RC V EM HP Smart AC adapter for use only with computer models equipped
609948-001 65-W RC V EM HP Smart AC adapter for use only with computer models equipped
616333-001 AMD V140 2.30-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W;
616343-001 AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/
616345-001 AMD Phenom II N850 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,
621565-001 2-GB memory module (DDR3, 10600, 1333-MHz)
621569-001 4-GB memory module (DDR3, 10600, 1333-MHz)
625823-001 Intel Core i3-380M 2.53-GHz processor (3-MB L3 cache, dual core, 35W;
625831-001 Intel Pentium P6200 2.13-GHz processor (3-MB L3 cache, dual core, 35W;
630703-001 Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter for use with all computer models
with an AMD processor
with an Intel processor
with an Intel processor
includes replacement thermal material)
sec, dual core, 25W; includes replacement thermal material)
triple core, 35W; includes replacement thermal material)
includes replacement thermal material)
includes replacement thermal material)
630705-001 Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(Bluetooth 3.0+HS ready) for use only with computer models equipped with an AMD processor
631252-001 Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (4-MB
L3 cache, dual core, 35W; includes replacement thermal material)
631253-001 Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3-MB
L3 cache, dual core, 35W; includes replacement thermal material)
631255-001 Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (3-MB
L3 cache, dual core, 35W; includes replacement thermal material)
631956-001 Intel Centrino Advanced-N 6230 WLAN module for use only on computer models equipped with
an Intel processor
634687-001 AMD Phenom II P650 2.60-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec,
triple core, 25W; includes replacement thermal material)
634688-001 AMD Phenom II P860 2.00-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,
triple core, 35W; includes replacement thermal material)
634689-001 AMD Phenom II P960 1.80-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/
sec, quad core, 25W; includes replacement thermal material)
634691-001 AMD Turion II P560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/
sec, dual core, 25W; includes replacement thermal material)
634692-001 Intel Core i3-390M 2.66-GHz processor (3-MB L3 cache, dual core, 35W;
includes replacement thermal material)
634693-001 Intel Core i5-480M 2.66-GHz (SC turbo up to 2.93-GHz) processor (3-MB
L3 cache, dual core, 35W; includes replacement thermal material)
34 Chapter 3 Illustrated parts catalog
Page 43
Spare part number Description
635494-001 AMD Phenom II N660 3.00-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/
635495-001 AMD Phenom II N870 2.30-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,
635496-001 AMD Phenom II N970 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/
635500-001 Intel Pentium P6300 2.26-GHz processor (3-MB L3 cache, dual core, 35W;
636370-001 System board for use only with computer models equipped with an Intel processor, HM55
636371-001 System board for use only with computer models equipped with an Intel processor, HM55
636372-001 System board for use only with computer models equipped with an Intel processor, HM55
636373-001 System board for use only with computer models equipped with an Intel processor, HM65
636374-001 System board for use only with computer models equipped with an Intel processor, HM65
sec, dual core, 35W; includes replacement thermal material)
triple core, 35W; includes replacement thermal material)
sec, quad core, 35W; includes replacement thermal material)
includes replacement thermal material)
chipset, and a graphics subsystem with UMA video memory
(includes replacement thermal material)
chipset, and a graphics subsystem with 512-MB of discrete video memory
(includes replacement thermal material)
chipset, and a graphics subsystem with 1024-MB of discrete video memory
(includes replacement thermal material)
chipset, and a graphics subsystem with UMA video memory
(includes replacement thermal material)
chipset, and a graphics subsystem with 512-MB of discrete video memory
(includes replacement thermal material)
636375-001 System board for use only with computer models equipped with an Intel processor, HM65
chipset, and a graphics subsystem with 512-MB of discrete video memory
(includes replacement thermal material)
636376-001 Keyboard with black finish for use in the United States (includes cable)
636376-121 Keyboard with black finish for use in Canada (includes cable)
636376-161 Keyboard with black finish for use in Latin America (includes cable)
636376-171 Keyboard with black finish for use in Saudi Arabia only with computer models equipped with an
636376-201 Keyboard with black finish for use in Brazil (includes cable)
636376-281 Keyboard with black finish for use in Thailand (includes cable)
636376-291 Keyboard with black finish for use in Japan (includes cable)
636376-AB1 Keyboard with black finish for use in Taiwan (includes cable)
636376-AD1 Keyboard with black finish for use in South Korea (includes cable)
636376-D61 Keyboard with black finish for use in India only with computer models equipped with an
636634-001 AMD V160 2.40-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25W;
636635-001 AMD Athlon II P360 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/
Intel processor (includes cable)
Intel processor (includes cable)
includes replacement thermal material)
sec, dual core, 25W; includes replacement thermal material)
Sequential part number listing 35
Page 44
Spare part number Description
637189-001 System board for use only with computer models equipped with an Intel processor, HM55
637190-001 System board for use only with computer models equipped with an Intel processor, HM55
637193-001 RTC battery (includes cable and double-sided tape)
637197-001 Webcam/microphone module
637312-001 640-GB, 5400-rpm hard drive (2.5-in, SATA, does not include isolators or shield)
638037-001 Intel Core i3-2310M 2.10-GHz processor (3-MB L3 cache, dual core, 35W;
638039-001 Intel Core i5-2410M 2.30-GHz (SC turbo up to 2.90-GHz) processor (3-MB
638854-001 System board for use only with computer models equipped with an AMD processor and a
638855-001 System board for use only with computer models equipped with an AMD processor and a
638856-001 System board for use only with computer models equipped with an AMD processor and a
chipset, and a graphics subsystem with UMA video memory
(includes replacement thermal material)
chipset, and a graphics subsystem with discrete video memory
(includes replacement thermal material)
includes replacement thermal material)
L3 cache, dual core, 35W; includes replacement thermal material)
graphics subsystem with 512-MB of discrete video memory
(includes replacement thermal material)
graphics subsystem with 1024-MB of discrete video memory
(includes replacement thermal material)
graphics subsystem with UMA video memory (includes replacement thermal material)
639438-001 Display enclosure in ocean drive finish
639439-001 Base enclosure (includes battery release latch, replacement thermal material, and 4 rubber feet)
639440-001 Display bezel
639441-001 Display Cable Kit (includes display panel cable and webcam/microphone module cable)
639442-001 Cable Kit (includes TouchPad cable, optical drive cable, and hard drive cable)
See
Cable Kit on page 28 for more Cable Kit spare part information.
639443-001 Power connector cable
639444-001 Hard Drive Hardware Kit (includes hard drive isolators and shield)
639445-001 Display Hinge Kit (includes left and right display hinges and brackets)
639446-001 Display hinge covers
639447-001 14.0-in, HD, LED, BrightView display assembly in ocean drive finish (includes webcam,
two microphones, and wireless antenna transceivers and cables)
639448-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive (includes bezel and bracket)
639449-001 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive (includes bezel and bracket)
639450-001 TouchPad button board (includes cable)
639451-001 Power button board (includes cable)
639452-001 USB board (includes cable)
639453-001 Plastics Kit
639454-001 14.0-in, HD, LED, BrightView display panel
36 Chapter 3 Illustrated parts catalog
Page 45
Spare part number Description
639455-001 Rubber Feet Kit (includes 4 rubber feet)
639456-001 Screw Kit
639457-001 Display Screw Kit
639458-001 Speaker Kit (includes left and right speakers and cable)
639459-001 Top cover in ocean drive finish (includes TouchPad)
639460-001 Fan (includes replacement thermal material)
639462-001 Heat sink for use only with computer models equipped with an AMD processor and a graphics
639463-001 Heat sink for use only with computer models equipped with an AMD processor and a graphics
639736-001 1-GB memory module (DDR3, 10600, 1333-MHz)
640292-001 TouchPad LED board (includes cable)
640293-001 LED board (includes cable)
640294-001 Antenna Kit (includes left and right wireless antenna cables and transceivers)
640926-001 Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter for use with all computer models
641140-001 Heat sink for use only with computer models equipped with an Intel processor, HM65 chipset,
641141-001 Heat sink for use only with computer models equipped with an Intel processor, HM65 chipset,
641328-001 Display enclosure in Sonoma red finish
641329-001 Display enclosure in luminous rose finish
641330-001 Display enclosure in charcoal grey finish
641331-001 Display enclosure in pewter finish
641332-001 Display enclosure in Pacific blue finish
subsystem with discrete video memory (includes replacement thermal material)
subsystem with UMA video memory (includes replacement thermal material)
and a graphics subsystem with UMA video memory (includes replacement thermal material)
and a graphics subsystem with discrete video memory (includes replacement thermal material)
641333-001 Display enclosure in pearl pink finish
641334-001 Display enclosure in sweet purple finish
641335-001 Display enclosure in butter gold finish
641336-001 14.0-in, HD, LED, BrightView display assembly in Sonoma red finish (includes webcam,
two microphones, and wireless antenna transceivers and cables)
641337-001 14.0-in, HD, LED, BrightView display assembly in luminous rose finish (includes webcam,
two microphones, and wireless antenna transceivers and cables)
641338-001 14.0-in, HD, LED, BrightView display assembly in charcoal gray finish (includes webcam,
two microphones, and wireless antenna transceivers and cables)
641339-001 14.0-in, HD, LED, BrightView display assembly in pewter finish (includes webcam,
two microphones, and wireless antenna transceivers and cables)
641340-001 14.0-in, HD, LED, BrightView display assembly in Pacific blue finish (includes webcam,
two microphones, and wireless antenna transceivers and cables)
641341-001 14.0-in, HD, LED, BrightView display assembly in pearl pink finish (includes webcam,
two microphones, and wireless antenna transceivers and cables)
Sequential part number listing 37
Page 46
Spare part number Description
641342-001 14.0-in, HD, LED, BrightView display assembly in sweet purple finish (includes webcam,
641343-001 14.0-in, HD, LED, BrightView display assembly in butter gold finish (includes webcam,
641344-001 Top cover in Sonoma red finish (includes TouchPad)
641345-001 Top cover in luminous rose finish (includes TouchPad)
641346-001 Top cover in charcoal gray finish (includes TouchPad)
641347-001 Top cover in pewter finish (includes TouchPad)
641348-001 Top cover in Pacific blue finish (includes TouchPad)
641349-001 Top cover in pearl pink finish (includes TouchPad)
641350-001 Top cover in sweet purple finish (includes TouchPad)
641351-001 Top cover in butter gold finish (includes TouchPad)
644351-001 750-GB, 5400-rpm hard drive (2.5-in, SATA, does not include isolators or shield)
644685-001 500-GB, 7200-rpm hard drive (2.5-in, SATA, does not include isolators or shield)
645089-001 320-GB, 7200-rpm hard drive (2.5-in, SATA, does not include isolators or shield)
645529-001 System board for use only with computer models equipped with an AMD Fusion E-350 1.60-
two microphones, and wireless antenna transceivers and cables)
two microphones, and wireless antenna transceivers and cables)
GHz processor (dual core, 18 W) and a graphics subsystem with UMA video memory (includes
replacement thermal material)
645893-001 Keyboard with silver finish for use in the United States (includes keyboard cable)
645893-121 Keyboard with silver finish for use in Canada (includes keyboard cable)
645893-161 Keyboard with silver finish for use in Latin America (includes keyboard cable)
645893-171 Keyboard with black finish for use in Saudi Arabia only with computer models equipped with an
Intel processor (includes cable)
645893-201 Keyboard with silver finish for use in Brazil (includes keyboard cable)
645893-281 Keyboard with silver finish for use in Thailand (includes keyboard cable)
645893-291 Keyboard with silver finish for use in Japan (includes keyboard cable)
645893-AB1 Keyboard with silver finish for use in Taiwan (includes keyboard cable)
645893-AD1 Keyboard with silver finish for use in South Korea (includes keyboard cable)
645893-D61 Keyboard with silver finish for use in India for use only with computer models equipped with an
647626-001 System board for use only with computer models equipped with the AMD RS880MD chipset, an
647627-001 System board for use only with computer models equipped with the AMD RS880MD chipset, an
649948-001 System board for use only with computer models equipped with the AMD A60M chipset, an
Intel processor (includes keyboard cable)
AMD processor, and a graphics subsystem with 512-MB of discrete video memory, and
supports bus alive/chip off (BACO; includes replacement thermal material)
AMD processor, and a graphics subsystem with 1024-MB of discrete video memory, and
upports bus alive/chip off (BACO; includes replacement thermal material)
AMD processor, and a graphics subsystem with UMA video memory (includes replacement
thermal material)
38 Chapter 3 Illustrated parts catalog
Page 47
Spare part number Description
649949-001 System board for use only with computer models equipped with the AMD A60M chipset, an
649950-001 System board for use only with computer models equipped with the AMD A60M chipset, an
649952-001 Heat sink for use only with computer models equipped with the AMD RS880MD chipset, an
649953-001 Heat sink for use only with computer models equipped with the AMD A60M chipset, an
649954-001 Heat sink for use only with computer models equipped with the AMD A60M chipset, an
650198-001 System board for use only with computer models equipped with the Intel HM65 chipset, an
650199-001 System board for use only with computer models equipped with the Intel HM65 chipset, an
653337-001 Intel Pentium B940 TJ85 2.00-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes
AMD processor, and a graphics subsystem with 512-MB of discrete video memory (includes
replacement thermal material)
AMD processor, and a graphics subsystem with 1024-MB of discrete video memory (includes
replacement thermal material)
AMD processor, and a graphics subsystem with discrete video memory (includes replacement
thermal material)
AMD processor, and a graphics subsystem with discrete video memory (includes replacement
thermal material)
AMD processor, and a graphics subsystem with UMA video memory (includes replacement
thermal material)
Intel processor, and a graphics subsystem with 512-MB of discrete video memory (includes
replacement thermal material)
Intel processor, and a graphics subsystem with 1024-MB of discrete video memory (includes
replacement thermal material)
replacement thermal material)
653338-001 Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes
653339-001 Intel Core i3-2330M 2.20-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W;
653340-001 Intel Core i3-2350M 2.30-GHz processor (1333-MHz FSB, 3.0-MB L3 cache, dual core, 35 W;
653341-001 Intel Core i5-2430M 2.40-GHz processor (turbo up to 3.00-GHz; 1333-MHz, 3.0-MB L3 cache,
653348-001 AMD A4-3300M 2.50-GHz processor (1.9-GHz FSB, 4.0-MB L2 cache, dual core, 35 W;
653349-001 AMD A6-3400M 2.30-GHz processor (1.4-GHz FSB, 4.0-MB L2 cache, quad core, 35 W;
653350-001 AMD A8-3500M 2.40-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache, quad core, 35 W;
653351-001 or
677628-001
654117-001 System board for use only with computer models equipped with the Intel HM55 chipset, an
654118-001 System board for use only with computer models equipped with the Intel HM55 chipset, an
replacement thermal material)
includes replacement thermal material)
includes replacement thermal material)
dual core, 35 W; includes replacement thermal material)
includes replacement thermal material)
includes replacement thermal material)
includes replacement thermal material)
AMD E2-3000M 2.40-GHz processor (1.8-GHz FSB, 4.0-MB L2 cache, quad core, 35 W)
Intel processor, and a graphics subsystem with 512-MB of discrete video memory (includes
replacement thermal material)
Intel processor, and a graphics subsystem with UMA video memory (includes replacement
thermal material)
Sequential part number listing 39
Page 48
Spare part number Description
654119-001 Heat sink for use only with computer models equipped with the Intel HM65 or HM55 chipset, an
654120-001 Heat sink for use only with computer models equipped with the Intel HM65 or HM55 chipset, an
655795-001 Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter for use with all
656120-001 Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS
657325-001 Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter for use with
659618-001 Optical drive bay space saver
659847-001 DVD±RW and CD-RW Super Multi Double-Layer Combo Drive
659848-001 Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive
659871-001 System board for use only with computer models equipped with an AMD Fusion E-450 1.65-
664662-001 Intel Pentium B960 TJ85 2.20-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes
666173-001 Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-GHz) processor (4-MB
Intel processor, and a graphics subsystem with discrete video memory (includes replacement
thermal material)
Intel processor, and a graphics subsystem with UMA video memory (includes replacement
thermal material)
computer models
ready) for use only with computer models equipped with an Intel processor
all computer models
GHz processor (dual core, 18 W) and a graphics subsystem with UMA video memory (includes
replacement thermal material)
replacement thermal material)
L3 cache, dual core, 35 W; includes replacement thermal material)
669686-001 AMD A4-3320M 2.60-GHz processor (2.0-GHz FSB, 4.0-MB L2 cache, dual core, 35 W;
669688-001 AMD A6-3420M 2.40-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache, quad core, 35 W;
669690-001 AMD A8-3520M 2.50-GHz processor (1.6-GHz FSB, 4.0-MB L2 cache, quad core, 35 W;
672093-001 AMD A4-3305M 2.50-GHz processor (1.9-GHz FSB, 4.0-MB L2 cache, dual core, 45 W;
676209-001 System board for use only with computer models equipped with the Intel HM65 chipset and a
676359-001 Intel Core i5-2450M 2.50-GHz processor (turbo up to 3.10-GHz; 1333-MHz, 3.0-MB L3 cache,
676785-001 Intel Pentium B970 2.30-GHz processor (2.0-MB L3 cache, dual core, 35 W; includes
677152-001 Intel Core i3-2370M 2.40-GHz processor (turbo up to 3.00-GHz; 1333-MHz, 3.0-MB L3 cache,
677166-001 Display enclosure for use in black models
677167-001 Display assembly for use in black models
677168-001 Top cover for use in black models (includes touchpad)
681045-001 System board for use only with computer models equipped with the Intel HM65 chipset and a
includes replacement thermal material)
includes replacement thermal material)
includes replacement thermal material)
includes replacement thermal material)
graphics subsystem with 1024-MB of discrete video memory and NVIDIA GeForce GT 520M
dual core, 35 W; includes replacement thermal material)
replacement thermal material)
dual core, 35 W; includes replacement thermal material)
graphics subsystem with 1024-MB of discrete video memory and NVIDIA GeForce GT 610M
40 Chapter 3 Illustrated parts catalog
Page 49
4 Removal and replacement procedures
Preliminary replacement requirements
Tools required
You will need the following tools to complete the removal and replacement procedures:
● Flat-bladed screwdriver
● Magnetic screwdriver
Phillips P0 and P1 screwdrivers
●
Service considerations
The following sections include some of the considerations that you must keep in mind during
disassembly and assembly procedures.
NOTE: As you remove each subassembly from the computer, place the subassembly (and all
accompanying screws) away from the work area to prevent damage.
Plastic parts
CAUTION: Using excessive force during disassembly and reassembly can damage plastic parts.
Use care when handling the plastic parts. Apply pressure only at the points designated in
the maintenance instructions.
Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Preliminary replacement requirements 41
Page 50
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether
the computer is off or in Hibernation, turn the computer on, and then shut it down through
the operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Grounding guidelines
Electrostatic discharge damage
Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure
determine the degree of sensitivity. Networks built into many integrated circuits provide some
protection, but in many cases, ESD contains enough power to alter device parameters or melt
silicon junctions.
A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or
microcircuitry. Even if the spark is neither felt nor heard, damage may have occurred.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a
normal cycle. Or the device may function normally for a while, then degrade in the internal layers,
reducing its life expectancy.
CAUTION: To prevent damage to the computer when you are removing or installing internal
components, observe these precautions:
Keep components in their electrostatic-safe containers until you are ready to install them.
Before touching an electronic component, discharge static electricity by using the guidelines
described in this section.
Avoid touching pins, leads, and circuitry. Handle electronic components as little as possible.
If you remove a component, place it in an electrostatic-safe container.
The following table shows how humidity affects the electrostatic voltage levels generated by
different activities.
42 Chapter 4 Removal and replacement procedures
Page 51
CAUTION: A product can be degraded by as little as 700 V.
Typical electrostatic voltage levels
Relative humidity
Event 10% 40% 55%
Walking across carpet 35,000 V 15,000 V 7,500 V
Walking across vinyl floor 12,000 V 5,000 V 3,000 V
Motions of bench worker 6,000 V 800 V 400 V
Removing DIPS from plastic tube 2,000 V 700 V 400 V
Removing DIPS from vinyl tray 11,500 V 4,000 V 2,000 V
Removing DIPS from Styrofoam 14,500 V 5,000 V 3,500 V
Removing bubble pack from PCB 26,500 V 20,000 V 7,000 V
Packing PCBs in foam-lined box 21,000 V 11,000 V 5,000 V
Preliminary replacement requirements 43
Page 52
Packaging and transporting guidelines
Follow these grounding guidelines when packaging and transporting equipment:
● To avoid hand contact, transport products in static-safe tubes, bags, or boxes.
Protect ESD-sensitive parts and assemblies with conductive or approved containers or
●
packaging.
● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations.
Place items on a grounded surface before removing items from their containers.
●
Always be properly grounded when touching a component or assembly.
●
Store reusable ESD-sensitive parts from assemblies in protective packaging or
●
nonconductive foam.
Use transporters and conveyors made of antistatic belts and roller bushings. Be sure that
●
mechanized equipment used for moving materials is wired to ground and that proper materials
are selected to avoid static charging. When grounding is not possible, use an ionizer to dissipate
electric charges.
Workstation guidelines
Follow these grounding workstation guidelines:
● Cover the workstation with approved static-shielding material.
Use a wrist strap connected to a properly grounded work surface and use properly grounded
●
tools and equipment.
● Use conductive field service tools, such as cutters, screwdrivers, and vacuums.
When fixtures must directly contact dissipative surfaces, use fixtures made only of static-
●
safe materials.
● Keep the work area free of nonconductive materials, such as ordinary plastic assembly aids
and Styrofoam.
● Handle ESD-sensitive components, parts, and assemblies by the case or PCM laminate. Handle
these items only at static-free workstations.
Avoid contact with pins, leads, or circuitry.
●
● Turn off power and input signals before inserting or removing connectors or test equipment.
44 Chapter 4 Removal and replacement procedures
Page 53
Equipment guidelines
Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation.
● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible
straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper
ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug
connectors, use alligator clips to connect a wrist strap.
When standing, use foot straps and a grounded floor mat. Foot straps (heel, toe, or boot straps)
●
can be used at standing workstations and are compatible with most types of shoes or boots. On
conductive floors or dissipative floor mats, use foot straps on both feet with a minimum of one
megohm resistance between the operator and ground. To be effective, the conductive must be
worn in contact with the skin.
The following grounding equipment is recommended to prevent electrostatic damage:
Antistatic tape
●
Antistatic smocks, aprons, and sleeve protectors
●
Conductive bins and other assembly or soldering aids
●
Nonconductive foam
●
● Conductive tabletop workstations with ground cords of one megohm resistance
● Static-dissipative tables or floor mats with hard ties to the ground
Field service kits
●
Static awareness labels
●
Material-handling packages
●
Nonconductive plastic bags, tubes, or boxes
●
● Metal tote boxes
● Electrostatic voltage levels and protective materials
The following table lists the shielding protection provided by antistatic bags and floor mats.
Material Use Voltage protection level
Antistatic plastics Bags 1,500 V
Carbon-loaded plastic Floor mats 7,500 V
Metallized laminate Floor mats 5,000 V
Preliminary replacement requirements 45
Page 54
Component replacement procedures
This chapter provides removal and replacement procedures.
There are as many as 51 screws that must be removed, replaced, or loosened when servicing
the computer. Make special note of each screw and screw lock size and location during removal
and replacement.
Service tag
When ordering parts or requesting information, provide the computer serial number and model
number provided on the service tag.
Item Description Function
(1) Serial number (s/n) This is an alphanumeric identifier that is unique to
(2) Part number/Product number (p/n) This number provides specific information about
(3) Model description This is the alphanumeric identifier needed to locate
(4) Warranty period This number describes the duration of the warranty
46 Chapter 4 Removal and replacement procedures
each product.
the product's hardware components. The part
number helps a service technician to determine
what components and parts are needed.
documents, drivers, and support for the computer.
period for the computer.
Page 55
Computer feet
The computer feet are adhesive-backed rubber pads. The feet are included in the Rubber Feet Kit,
spare part number 639455-001. There are 4 rubber feet that attach to the base enclosure in
the locations illustrated below.
Component replacement procedures 47
Page 56
Battery
Description Spare part number
6-cell, 55-Whr, 2.55-Ah Li-ion battery 593554-001
6-cell, 47-Whr, 2.20-Ah Li-ion battery 593553-001
Before disassembling the computer, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
Remove the battery:
1. Slide the battery release latch (1) to release the battery.
2. Pivot the front edge of the battery (2) up and back.
3. Remove the battery (3) from the computer.
To insert the battery:
1. Align the tabs on the rear edge of the battery with the notches on the rear edge of the battery
bay.
2. Pivot the front edge of the battery down into the battery bay until it is seated. (The battery
release latch will automatically lock into place.)
48 Chapter 4 Removal and replacement procedures
Page 57
Optical drive
NOTE: The optical drive spare part kit includes a bezel and bracket.
Description Spare part number
Blu-ray ROM DVD±R/RW Super Multi Double-Layer Drive 639449-001 and
DVD±RW and CD-RW Super Multi Double-Layer Combo Drive 639448-001 and
Optical drive bay space saver 659618-001
659848-001
659847-001
Before removing the optical drive, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Battery on page 48).
Remove the optical drive:
1. Loosen the two captive screws (1) that secure the service cover to the computer.
2. Lift the rear edge of the service cover (2) up and forward until it rests at an angle.
3. Remove the service cover. The service cover is available in the Plastics Kit, spare part number
639453-001.
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4. Remove the Phillips PM2.5×6.0 screw that secures the optical drive to the computer.
5. Insert a thin tool, such as an unbent paper clip (1), into the optical drive release hole. (The
optical drive tray releases.)
6. Use the optical drive tray to remove the optical drive (2) from the computer.
7. If it is necessary to replace the optical drive bracket, position the optical drive with the rear panel
toward you.
8. Remove the two Phillips PM2.0×4.0 screws (1) that secure the bracket to the optical drive.
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9. Remove the optical drive bracket (2).
Reverse this procedure to reassemble and install the optical drive.
Hard drive
NOTE: The hard drive spare part kit does not include the hard drive cable, hard drive isolators, or
Mylar shield. The hard drive isolators and Mylar shield are included in the Hard Drive Hardware Kit,
spare part number 639444-001. The hard drive cable is included in the Cable Kit, spare part number
639442-001.
Description Spare part number
750-GB, 5400-rpm 644351-001
640-GB, 5400-rpm 637312-001
500-GB, 7200-rpm 644685-001
320-GB, 7200-rpm 645089-001
Before removing the mass storage device, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the service cover (see
Battery on page 48).
Optical drive on page 49).
Remove the hard drive:
1. Disconnect the hard drive cable (1) from the system board.
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2. Lift the front edge of the hard drive (2) until it rests at an angle.
3. Remove the hard drive.
4. If it is necessary to replace the hard drive cable (1) or the hard drive isolators (2) from the hard
drive, remove and replace the components. The hard drive cable is included in the Cable Kit,
spare part 639442-001. The hard drive isolators are available in the Hard Drive Hardware Kit,
spare part number 639444-001.
Reverse this procedure to reassemble and install the mass storage device.
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Memory module
Description Spare part number
4-GB (PC3, 10600, 1333-MHz) 621569-001
2-GB (PC3, 10600, 1333-MHz) 621565-001
1-GB (PC3, 10600, 1333-MHz) 639736-001
Before removing a memory module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the service cover (see
Battery on page 48).
Optical drive on page 49).
Remove the memory module:
1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The memory module tilts up.)
2. Remove the memory module (2) by pulling it away from the slot at an angle.
Reverse this procedure to install a memory module.
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WLAN module
Description Spare part number
For use on all computer models:
Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001
Atheros 9285G 802.11b/g/n 1×1 WiFi Adapter 605560-005
Broadcom 4313 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter
(Bluetooth 3.0+HS ready)
Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001
Ralink 5390GN 802.11b/g/n 1×1 WiFi Adapter 630703-001
Realtek RTL8191SE 802.11b/g/n 1×1 WiFi Adapter 640926-001
For use only with computer models equipped with an AMD processor:
Atheros AR8002WB-1NGB 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(BT3.0+HS ready)
Broadcom 4313 802.11b/g/n 1×1 WiFi Adapter 593836-001
Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter
(Bluetooth 3.0+HS ready)
Realtek 8188BC8 802.11a/b/g/n 2×2 WiFi and Bluetooth 3.0+HS Combo Adapter 602993-001
For use only with computer models equipped with an Intel processor:
Intel Centrino Advanced-N 6230 WLAN module 631956-001
Intel Centrino Wireless-N 1000 593530-001
Ralink RT3090BC4 802.11b/g/n 1×1 WiFi and Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS
ready)
600370-001
593127-001
630705-001
656120-001
CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless
module authorized for use in the computer by the governmental agency that regulates wireless
devices in your country or region. If you replace the module and then receive a warning message,
remove the module to restore device functionality, and then contact technical support.
Before removing the WLAN module, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the service cover (see
Battery on page 48).
Optical drive on page 49).
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Remove the WLAN module:
1. Disconnect the WLAN antenna cables (1) from the terminals on the WLAN module.
NOTE: The 1/black WLAN antenna cable is connected to the WLAN module 1/Main terminal.
The 2/gray WLAN antenna cable is connected to the WLAN module 2/Aux terminal.
2. Remove the Phillips PM2.0×4.0 screw (2) that secures the WLAN module to the system board.
(The WLAN module tilts up.)
3. Remove the WLAN module by pulling the module away from the slot at an angle (3).
NOTE: The WLAN module is designed with a notch (4) to prevent incorrect installation into
the WLAN module socket.
NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module,
the protective sleeves must be installed on the antenna connectors, as shown in the following
illustration.
Reverse this procedure to install the WLAN module.
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Keyboard
NOTE: The keyboard spare part kit includes a keyboard cable.
Description Spare part number
Keyboard with black finish for use in Brazil 636376-201
Keyboard with black finish for use in Canada 636376-121
Keyboard with black finish for use in India (for use only with computer models equipped with an
Intel processor)
Keyboard with black finish for use in Japan 636376-291
Keyboard with black finish for use in Latin America 636376-161
Keyboard with black finish for use in Saudi Arabia (for use only with computer models equipped
with an Intel processor)
Keyboard with black finish for use in South Korea 636376-AD1
Keyboard with black finish for use in Taiwan 636376-AB1
Keyboard with black finish for use in Thailand 636376-281
Keyboard with black finish for use in the United States 636376-001
Keyboard with silver finish for use in Brazil 645893-201
Keyboard with silver finish for use in Canada 645893-121
Keyboard with silver finish for use in India (for use only with computer models equipped with an
Intel processor)
Keyboard with silver finish for use in Japan 645893-291
Keyboard with silver finish for use in Latin America 645893-161
Keyboard with silver finish for use in Saudi Arabia (for use only with computer models equipped
with an Intel processor)
636376-D61
636376-171
645893-D61
645893-171
Keyboard with silver finish for use in South Korea 645893-AD1
Keyboard with silver finish for use in Taiwan 645893-AB1
Keyboard with silver finish for use in Thailand 645893-281
Keyboard with silver finish for use in the United States 645893-001
Before removing the keyboard, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
5. Remove the optical drive (see
Battery on page 48).
Optical drive on page 49).
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Remove the keyboard:
1. Remove the Phillips PM2.5×6.0 screw that secures the keyboard to the computer.
2. Rest the computer on its left side.
3. Open the computer.
4. Insert a screw driver or similar thin tool into the keyboard screw hole, and then press on the back
of the keyboard until the keyboard disengages from the computer.
5. Turn the computer right-side up with the front toward you.
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6. Lift the rear edge of the keyboard (1), and then swing the keyboard (2) up and forward until it
rests upside down on the palm rest.
7. Release the zero insertion force (ZIF) connector (1) to which the keyboard cable is attached, and
then disconnect the keyboard cable (2) from the system board.
8. Remove the keyboard.
Reverse this procedure to install the keyboard.
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Top cover
NOTE: The top cover spare part kit includes the TouchPad.
Description Spare part number
In butter gold finish 641351-001
In charcoal gray finish 641346-001
In luminous rose finish 641345-001
In ocean drive finish 639459-001
In Pacific blue finish 641348-001
In pearl pink finish 641349-001
In pewter finish 641347-001
In Sonoma red finish 641344-001
In sweet purple finish 641350-001
In Nero black finish 677168-001
Before removing the top cover, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
●
Hard drive (see
●
Keyboard (see
●
Battery on page 48), and then remove the following components:
Optical drive on page 49)
Hard drive on page 51)
Keyboard on page 56)
When replacing the top cover, be sure that the following components are removed from the defective
top cover and installed on the replacement top cover:
Power button board and cable (see
●
TouchPad button board and cable (see
●
TouchPad LED board and cable (see
●
Power button board on page 63)
TouchPad button board on page 64)
TouchPad LED board on page 65)
Remove the top cover:
1. Close the computer.
2. Turn the computer upside down, with the front toward you.
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3. Remove the nine Phillips PM2.5×7.0 screws that secure the top cover to the computer.
4. Remove the following screws:
(1) Two Phillips PM 2.5×4.0 screws in the hard drive bay
(2) One Philllips PM2.5×6.0 screw near the memory module bay
(3) One Philllips PM2.5×6.0 screw on the right side of the hard drive bay
(4) Three Phillips PM2.5×6.0 screws in the battery bay
5. Turn the computer right-side up, with the front toward you.
6. Open the computer.
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7. Release the ZIF connectors to which the following cables are attached, and then disconnect
the cables from the system board:
(1) Power button board cable (included with the power button board spare part kit)
(2) TouchPad cable (included in the Cable Kit, spare part number 639442-001)
(3) TouchPad button board cable (included with the TouchPad button board spare part kit)
8. Lift the front edge of the top cover (1) until the left and right sides disengage from
the base enclosure.
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9. Remove the top cover (2).
Reverse this procedure to install the top cover.
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Power button board
Description Spare part number
Power button board (includes cable) 639451-001
Before removing the power button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
●
Hard drive (see
●
Keyboard (see
●
Top cover (see
●
Battery on page 48), and then remove the following components:
Optical drive on page 49)
Hard drive on page 51)
Keyboard on page 56)
Top cover on page 59)
Remove the power button board:
1. Turn the top cover upside down, with the front toward you.
2. Remove the Phillips PM2.0×3.0 screw (1) that secures the power button board to the top cover.
3. Remove the power button board and cable (2).
Reverse this procedure to install the power button board.
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TouchPad button board
Description Spare part number
TouchPad button board (includes cable) 639450-001
Before removing the TouchPad button board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
●
Hard drive (see
●
Keyboard (see
●
Top cover (see
●
Battery on page 48), and then remove the following components:
Optical drive on page 49)
Hard drive on page 51)
Keyboard on page 56)
Top cover on page 59)
Remove the TouchPad button board and cable:
1. Turn the top cover upside down, with the front toward you.
2. Release the ZIF connector to which the TouchPad LED board cable is connected, and then
disconnect the TouchPad LED board cable (1) from the TouchPad button board.
3. Release the tape (2) that secures the TouchPad button board cable to the top cover.
4. Lift the front edge of the TouchPad button board (3) until it is released from the clips built into
the top cover.
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5. Remove the TouchPad button board (4) and cable.
Reverse this procedure to install the TouchPad button board and cable.
TouchPad LED board
Description Spare part number
TouchPad LED board (includes cable) 640292-001
Before removing the TouchPad LED board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
●
Hard drive (see
●
Keyboard (see
●
Top cover (see
●
Battery on page 48), and then remove the following components:
Optical drive on page 49)
Hard drive on page 51)
Keyboard on page 56)
Top cover on page 59)
Remove the TouchPad LED board and cable:
1. Turn the top cover upside down, with the front toward you.
2. Release the ZIF connector (1) to which the TouchPad LED board cable is connected, and then
disconnect the TouchPad LED board cable (2) from the TouchPad button board.
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3. Detach the TouchPad LED board (2) from the top cover. (The TouchPad LED board is attached
to the top cover with double-sided tape.)
4. Remove the TouchPad LED board and cable.
Reverse this procedure to install the TouchPad LED board and cable.
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Speakers
Description Spare part number
Speaker Kit (includes left and right speakers and cable) 639458-001
Before removing the speakers, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
●
Hard drive (see
●
Keyboard (see
●
Top cover (see
●
Battery on page 48), and then remove the following components:
Optical drive on page 49)
Hard drive on page 51)
Keyboard on page 56)
Top cover on page 59)
Remove the TouchPad LED board and cable:
1. Disconnect the speaker cable (1) from the system board.
2. Release the speaker cable from the clips built into the base enclosure (2).
3. Remove the speakers (3).
Reverse this procedure to install the speakers.
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Optical drive cable
NOTE: The optical drive cable is included in the Cable Kit, spare part number 639442-001. The
optical drive cable includes the optical drive connector.
Before removing the optical drive cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
●
Hard drive (see
●
Keyboard (see
●
Top cover (see
●
Speakers (see
●
Remove the optical drive cable:
1. Close the computer.
2. Turn the computer upside down, with the front toward you.
3. Release the clips (1) that secure the optical drive connector to the base enclosure.
4. Release the optical drive connector (2) from the base enclosure.
Battery on page 48), and then remove the following components:
Optical drive on page 49)
Hard drive on page 51)
Keyboard on page 56)
Top cover on page 59)
Speakers on page 67)
5. Turn the computer right-side up, with the front toward you.
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6. Open the computer.
7. Disconnect the optical drive cable (1) from the system board.
8. Release the optical drive cable (2) from the clips built into the base enclosure.
9. Remove the optical drive cable.
Reverse this procedure to install the optical drive cable.
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USB board
Description Spare part number
USB board (includes cable) 639452-001
Before removing the USB board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
●
Hard drive (see
●
Keyboard (see
●
Top cover (see
●
Battery on page 48), and then remove the following components:
Optical drive on page 49)
Hard drive on page 51)
Keyboard on page 56)
Top cover on page 59)
Remove the USB board:
1. Release the ZIF connector (1) to which the USB board cable is connected, and then disconnect
the USB board cable (2) from the system board.
2. Remove the Phillips PM2.5×6.0 screw (3) that secures the USB board to the base enclosure.
3. Remove the USB board (4) and cable.
Reverse this procedure to install the USB board.
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Power connector cable
Description Spare part number
Power connector cable 639443-001
Before removing the power connector cable, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
●
Hard drive (see
●
Keyboard (see
●
Top cover (see
●
Battery on page 48), and then remove the following components:
Optical drive on page 49)
Hard drive on page 51)
Keyboard on page 56)
Top cover on page 59)
Remove the power connector cable:
1. Disconnect the power connector cable (1) from the system board.
2. Release the power connector cable (2) from the clip built into the base enclosure.
3. Remove the power connector (3) from the clip built into the base enclosure.
Reverse this procedure to install the power connector cable.
Component replacement procedures 71
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System board
NOTE: The system board spare part kit includes replacement thermal material.
Description Spare part number
For use only with computer models equipped with an AMD processor:
Equipped with a Fusion E-450 1.65-GHz processor (dual core, 18 W) and a graphics subsystem
with UMA video memory
Equipped with a Fusion E-350 1.60-GHz processor (dual core, 18 W) and a graphics subsystem
with UMA video memory
For use only with computer models equipped with the AMD A60M chipset and a graphics
subsystem with 1024-MB of discrete video memory
For use only with computer models equipped with the AMD A60M chipset and a graphics
subsystem with 512-MB of discrete video memory
For use only with computer models equipped with the AMD A60M chipset and a graphics
subsystem with UMA video memory
For use only with computer models equipped with the AMD RS880MD chipset and a graphics
subsystem with 1024-MB of discrete video memory and supports bus alive/chip off (BACO)
For use only with computer models equipped with the AMD RS880MD chipset and a graphics
subsystem with 512-MB of discrete video memory and supports bus alive/chip off (BACO)
For use only with computer models equipped with a graphics subsystem with 1024-MB of
discrete video memory
For use only with computer models equipped with a graphics subsystem with 512-MB of
discrete video memory
For use only with computer models equipped with a graphics subsystem with UMA video memory 638856-001
For use only with computer models equipped with an Intel processor:
659871-001
645529-001
649950-001
649949-001
649948-001
647627-001
647626-001
638855-001
638854-001
For use only with computer models equipped with the Intel HM65 chipset and a graphics
subsystem with 1024-MB of discrete video memory and NVIDIA GeForce GT 610M
For use only with computer models equipped with the Intel HM65 chipset and a graphics
subsystem with 1024-MB of discrete video memory and NVIDIA GeForce GT 520M
For use only with computer models equipped with the Intel HM65 chipset and a graphics
subsystem with 1024-MB of discrete video memory and supports bus alive/chip off (BACO)
For use only with computer models equipped with the Intel HM65 chipset and a graphics
subsystem with 512-MB of discrete video memory and supports bus alive/chip off (BACO)
For use only with computer models equipped with the Intel HM55 chipset and a graphics
subsystem with 512-MB of discrete video memory
For use only with computer models equipped with the Intel HM55 chipset and a graphics
subsystem with UMA video memory
For use only with computer models equipped with an HM65 chipset and a graphics subsystem with
1024-MB of discrete video memory
For use only with computer models equipped with an HM65 chipset and a graphics subsystem with
512-MB of discrete video memory
For use only with computer models equipped with an HM55 chipset and a graphics subsystem with
1024-MB of discrete video memory
681045-001
676209-001
650199-001
650198-001
654117-001
654118-001
636375-001
636374-001
636372-001
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Description Spare part number
For use only with computer models equipped with an HM55 chipset and a graphics subsystem with
512-MB of discrete video memory
For use only with computer models equipped with an HM65 chipset and a graphics subsystem with
UMA video memory
For use only with computer models equipped with an HM55 chipset and a graphics subsystem with
UMA video memory
636371-001
636373-001
636370-001
Before removing the system board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
●
Hard drive (see
●
WLAN module (see
●
Battery on page 48), and then remove the following components:
Optical drive on page 49)
Hard drive on page 51)
WLAN module on page 54)
Keyboard (see
●
Top cover (see
●
Keyboard on page 56)
Top cover on page 59)
When replacing the system board, be sure that the following components are removed from
the defective system board and installed on the replacement system board:
Memory module (see
●
RTC battery (see
●
Fan and heat sink (see
●
Processor (see
●
Memory module on page 53)
RTC battery on page 77)
Fan and heat sink on page 79)
Processor on page 84)
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Remove the system board:
1. Disconnect the following cables from the system board:
(1) LED board cable
(2) Speaker cable
(3) Optical drive cable
(4) Display panel cable
2. Disconnect the power connector cable (1) from the system board.
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3. Release the ZIF connector to which the USB board cable is attached, and then disconnect
the USB cable (2) from the system board.
4. Remove the Phillips PM2.5×6.0 screw (1) that secures the system board to the base enclosure.
5. Lift the right side of the system board (2) until it rests at an angle.
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6. Remove the system board (3) by sliding it up and to the right at an angle.
NOTE: System boards for use with computer models equipped with an AMD processor have
the Southbridge chip located on the bottom of the board. A thermal pad is used on
the Southbridge chip (1) and the base enclosure heat sink (2) that services it. The
thermal material must be thoroughly cleaned from the surfaces of the system board and the heat
sink attached to the base enclosure each time the system board is removed. Replacement
thermal material is included with all base enclosure and system board spare part kits.
Reverse this procedure to install the system board.
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RTC battery
Description Spare part number
RTC battery (includes cable and double-sided tape) 637193-001
Before removing the RTC battery, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
●
Hard drive (see
●
WLAN module (see
●
Keyboard (see
●
Top cover (see
●
System board (see
●
Battery on page 48), and then remove the following components:
Optical drive on page 49)
Hard drive on page 51)
WLAN module on page 54)
Keyboard on page 56)
Top cover on page 59)
System board on page 72)
Remove the RTC battery:
1. Turn the system board upside down, with the front toward you.
2. Disconnect the RTC battery cable (1) from the system board.
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3. Remove the RTC battery (2) from the system board. (The RTC battery is attached to the system
board with double-sided tape.)
Reverse this procedure to install the RTC battery.
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Fan and heat sink
NOTE: The fan and heat sink spare part kits include replacement thermal material.
Description Spare part number
Fan 639460-001
Heat sink for use only with computer models equipped with an AMD processor:
For use only with computer models equipped with the AMD A60M chipset and a graphics
subsystem with discrete video memory
For use only with computer models equipped with the AMD A60M chipset and a graphics
subsystem with UMA video memory
For use only with computer models equipped with the AMD RS880MD chipset and a graphics
subsystem with discrete video memory 649952-001
For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series
processor and a graphics subsystem with discrete video memory
For use only with computer models equipped with an AMD Athlon, Phenom, Turion, or V-series
processor and a graphics subsystem with UMA video memory
Heat sink for use only with computer models equipped with an Intel processor:
For use only with computer models equipped with the Intel HM65 or HM55 chipset and a graphics
subsystem with discrete video memory
For use only with computer models equipped with the Intel HM65 or HM55 chipset and a graphics
subsystem with UMA video memory
For use only with computer models equipped with an HM65 chipset and a graphics subsystem with
discrete video memory
For use only with computer models equipped with an HM65 chipset and a graphics subsystem with
UMA video memory
For use only with computer models equipped with an HM55 chipset and a graphics subsystem with
discrete video memory
649953-001
649954-001
649952-001
639462-001
639463-001
654119-001
654120-001
641141-001
641140-001
637190-001
For use only with computer models equipped with an HM55 chipset and a graphics subsystem with
UMA video memory
637189-001
NOTE: To properly ventilate the computer, allow at least 7.6 cm (3 in) of clearance on the left side
of the computer. The computer uses an electric fan for ventilation. The fan is controlled by a
temperature sensor and is designed to turn on automatically when high temperature conditions exist.
These conditions are affected by high external temperatures, system power consumption, power
management/battery conservation configurations, battery fast charging, and software requirements.
Exhaust air is displaced through the ventilation grill located on the left side of the computer.
Before removing the fan and heat sink, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
Component replacement procedures 79
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3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
●
Hard drive (see
●
WLAN module (see
●
Keyboard (see
●
Top cover (see
●
System board (see
●
Battery on page 48), and then remove the following components:
Optical drive on page 49)
Hard drive on page 51)
WLAN module on page 54)
Keyboard on page 56)
Top cover on page 59)
System board on page 72)
Remove the fan and heat sink:
1. Turn the system board upside down, with the front toward you.
NOTE: Steps 2 through 4 apply to computer models equipped with an AMD processor. See
steps 5 through 7 for heat sink removal information for computer models equipped
with an Intel processor.
2. Disconnect the fan cable (1) from the system board.
3. Remove the three Phillips PM2.5×5.0 screws (2) and the three Phillips PM2.5×10.0 spring-
loaded screws (3) that secure the heat sink to the system board.
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and
system board components, it may be necessary to move the heat sink from side to side to
detach it.
4. Remove the fan and heat sink (4).
80 Chapter 4 Removal and replacement procedures
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NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink
and the system board components each time the heat sink is removed. Replacement
thermal material is included with the base enclosure, heat sink, processor, and system board
spare part kits.
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
A thermal pad is used on the Northbridge chip (3) and the heat sink section (4) that
●
services it
A thermal pad is used on the graphics subsystem chip (5) and the heat sink section (6) that
●
services it (only on computer models equipped with a graphics subsystem with
discrete memory)
NOTE: Steps 5 through 7 apply to computer models equipped with an Intel processor. See
steps 2 through 4 for heat sink removal information for computer models equipped
with an AMD processor.
5. Disconnect the fan cable (1) from the system board.
Component replacement procedures 81
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6. Remove the three Phillips PM2.5×5.0 screws (2) and the four Phillips PM2.5×10.0 spring-loaded
screws (3) that secure the heat sink to the system board.
NOTE: Due to the adhesive quality of the thermal material located between the heat sink and
system board components, it may be necessary to move the heat sink from side to side to
detach it.
7. Remove the fan and heat sink (4).
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink
and the system board components each time the heat sink is removed. Replacement
thermal material is included with the base enclosure, heat sink, processor, and system board
spare part kits.
Thermal paste is used on the processor (1) and the heat sink section (2) that services it
●
A thermal pad is used on the graphics subsystem chip (3) and the heat sink section (4) that
●
services it (only on computer models equipped with a graphics subsystem with
discrete memory)
82 Chapter 4 Removal and replacement procedures
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1. If it is necessary to replace the fan, turn the fan and heat sink upside down with the fan
toward you.
2. Remove the two Phillips PM2.0×3.0 screws (1) that secure the fan to the heat sink.
3. Disengage the two clips (2) that secure the fan to the heat sink.
4. Remove the heat sink (3) from the fan.
Reverse this procedure to reassemble and install the fan and heat sink.
Component replacement procedures 83
Page 92
Processor
NOTE: The processor spare part kit includes replacement thermal material.
Description Spare part number
AMD A8-3520M 2.50-GHz processor (1.6-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 669686-001
AMD A8-3500M 2.40-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 653350-001
AMD A6-3420M 2.40-GHz processor (1.5-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 669688-001
AMD A6-3400M 2.30-GHz processor (1.4-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 653349-001
AMD A4-3320M 2.60-GHz processor (2.0-GHz FSB, 4.0-MB L2 cache, dual core, 35 W) 669690-001
AMD A4-3305M 2.50-GHz processor (1.9-GHz FSB, 4.0-MB L2 cache, dual core, 45 W) 672093-001
AMD A4-3300M 2.50-GHz processor (1.9-GHz FSB, 4.0-MB L2 cache, dual core, 35 W) 653348-001
AMD E2-3000M 2.40-GHz processor (1.8-GHz FSB, 4.0-MB L2 cache, quad core, 35 W) 653351-001 or
AMD Athlon II P360 2.30-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/
sec, dual core, 25 W)
AMD Athlon II P340 2.20-GHz processor (1.0-MB L2 cache, 1066-MHz, 3.2GT/
sec, dual core, 25 W)
AMD Phenom II N970 2.20-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/
sec, quad core, 35 W)
AMD Phenom II N870 2.30-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,
triple core, 35 W)
AMD Phenom II N850 2.20-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,
triple core, 35 W)
AMD Phenom II N660 3.00-GHz processor (2.0-MB L2 cache, 1333-MHz, 3.6GT/
sec, dual core, 35 W)
AMD Phenom II P960 1.80-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/
sec, quad core, 25 W)
AMD Phenom II P860 2.00-GHz processor (1.5-MB L2 cache, 1333-MHz, 3.6GT/sec,
triple core, 35 W)
AMD Phenom II P650 2.60-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/sec,
triple core, 25 W)
AMD Turion II P560 2.50-GHz processor (2.0-MB L2 cache, 1066-MHz, 3.6GT/
sec, dual core, 25 W)
677628-001
636635-001
616343-001
635496-001
635495-001
616345-001
635494-001
634689-001
634688-001
634687-001
634691-001
AMD V160 2.40-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W) 636634-001
AMD V140 2.30-GHz processor (512-KB L2 cache, 1066-MHz 3.2-GT/sec, single core, 25 W) 616333-001
Intel Core i7-2640M 2.80-GHz (SC turbo up to 3.50-GHz) processor (4-MB
L3 cache, dual core, 35 W)
Intel Core i7-2620M 2.70-GHz (SC turbo up to 3.40-GHz) processor (4-MB
L3 cache, dual core, 35 W)
Intel Core i5-480M 2.66-GHz (SC turbo up to 2.93-GHz) processor (3-MB
L3 cache, dual core, 35 W)
84 Chapter 4 Removal and replacement procedures
666173-001
631252-001
634693-001
Page 93
Description Spare part number
Intel Core i5-2540M 2.60-GHz (SC turbo up to 3.30-GHz) processor (3-MB
L3 cache, dual core, 35 W)
Intel Core i5-2520M 2.50-GHz (SC turbo up to 3.20-GHz) processor (3-MB
L3 cache, dual core, 35 W)
Intel Core i5-2450M 2.50-GHz (SC turbo up to 3.10-GHz) processor (3.0-MB L3 cache,
dual core, 35 W)
Intel Core i5-2430M 2.40-GHz (SC turbo up to 3.00-GHz) processor (3.0-MB L3 cache,
dual core, 35 W)
Intel Core i5-2410M 2.30-GHz (SC turbo up to 2.90-GHz) processor (3-MB
L3 cache, dual core, 35 W)
Intel Core i3-2370M 2.40-GHz processor (3.0-MB L3 cache, dual core, 35 W) 677152-001
Intel Core i3-2350M 2.30-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653340-001
Intel Core i3-2330M 2.20-GHz processor (3.0-MB L3 cache, dual core, 35 W) 653339-001
Intel Core i3-390M 2.66-GHz processor (3-MB L3 cache, dual core, 35 W) 634692-001
Intel Core i3-380M 2.53-GHz processor (3-MB L3 cache, dual core, 35 W) 625823-001
Intel Core i3-2310M 2.10-GHz processor (3-MB L3 cache, dual core, 35 W) 638037-001
Intel Pentium B970 2.30-GHz processor (2.0-MB L3 cache, dual core, 35 W) 676785-001
Intel Pentium B960 TJ85 2.20-GHz processor (2.0-MB L3 cache, dual core, 35 W) 664662-001
631255-001
631253-001
676359-001
653341-001
638039-001
Intel Pentium B950 TJ85 2.10-GHz processor (2.0-MB L3 cache, dual core, 35 W) 653338-001
Intel Pentium B940 TJ85 2.00-GHz processor (2.0-MB L3 cache, dual core, 35 W) 653337-001
Intel Pentium P6300 2.26-GHz processor (3-MB L3 cache, dual core, 35 W) 635500-001
Intel Pentium P6200 2.13-GHz processor (3-MB L3 cache, dual core, 35 W) 625831-001
Before removing the processor, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
●
Hard drive (see
●
WLAN module (see
●
Keyboard (see
●
Battery on page 48), and then remove the following components:
Optical drive on page 49)
Hard drive on page 51)
WLAN module on page 54)
Keyboard on page 56)
Top cover (see
●
Top cover on page 59)
Component replacement procedures 85
Page 94
System board (see
●
System board on page 72)
Heat sink (see
●
Fan and heat sink on page 79)
Remove the processor:
1. Use a flat-bladed screw driver (1) to turn the processor locking screw one-half turn
counterclockwise (2), until you hear a click.
2. Lift the processor (3) straight up, and remove it.
NOTE: The gold triangle (4) on the processor must be aligned with the triangle icon embossed
on the processor socket when you install the processor.
Reverse this procedure to install the processor.
86 Chapter 4 Removal and replacement procedures
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LED board
Description Spare part number
LED board 640293-001
Before removing the LED board, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
2. Disconnect all external devices connected to the computer.
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
the computer on, and then shut it down through the operating system.
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
●
Hard drive (see
●
WLAN module (see
●
Keyboard (see
●
Top cover (see
●
System board (see
●
Battery on page 48), and then remove the following components:
Optical drive on page 49)
Hard drive on page 51)
WLAN module on page 54)
Keyboard on page 56)
Top cover on page 59)
System board on page 72)
Remove the LED board:
1. Release the clips (1) built into the base enclosure that secure the LED board.
2. Release the LED board cable (2) from the base enclosure. (The LED board cable is attached to
the base enclosure with double-sided tape.)
Component replacement procedures 87
Page 96
3. Remove the LED board and cable (3).
Reverse this procedure to install the LED board and cable.
Display assembly
NOTE: The display assembly spare part kit includes webcam, two microphones, and wireless
antenna transceivers and cables).
Description Spare part number
14.0-in, HD, LED, BrightView display assembly
In butter gold finish 641343-001
In charcoal gray finish 641338-001
In luminous rose finish 641337-001
In ocean drive finish 639447-001
In Pacific blue finish 641340-001
In pearl pink finish 641341-001
In pewter finish 641339-001
In Sonoma red finish 641336-001
In sweet purple finish 641342-001
In Nero black finish 677167-001
Before removing the display assembly, follow these steps:
1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn
the computer on, and then shut it down through the operating system.
2. Disconnect all external devices connected to the computer.
88 Chapter 4 Removal and replacement procedures
Page 97
3. Disconnect the power from the computer by first unplugging the power cord from the AC outlet
and then unplugging the AC adapter from the computer.
4. Remove the battery (see
Optical drive (see
●
Hard drive (see
●
WLAN module (see
●
Keyboard (see
●
Top cover (see
●
Battery on page 48), and then remove the following components:
Optical drive on page 49)
Hard drive on page 51)
WLAN module on page 54)
Keyboard on page 56)
Top cover on page 59)
Remove the display assembly:
1. Disconnect the display panel cable (1) from the system board.
2. Release the wireless antenna cables (2) from the clips and the opening in the base enclosure.
CAUTION: Support the display assembly when removing the following screws. Failure to
support the display assembly can result in damage to the display assembly and other
computer components.
3. Remove the four Phillips PM2.5×6.0 screws (3) that secure the display assembly to
the computer.
4. Remove the display assembly (4).
Component replacement procedures 89
Page 98
5. If it is necessary to replace the display bezel or any of the display assembly subcomponents:
a. Remove the Mylar screw covers (1) and the two Phillips PM2.5×6.0 screws (2) that secure
the display bezel to the display assembly.
b. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom
edge (3) of the display bezel until the bezel disengages from the display enclosure.
c. Remove the display bezel (4). The display bezel is available using spare part number
639440-001.
6. If it is necessary to replace the webcam/microphone module:
a. Detach and release the webcam/microphone module (1) as far as the webcam/microphone
module cable allows. (The webcam/microphone module is attached to the display
enclosure with double-sided tape.)
90 Chapter 4 Removal and replacement procedures
Page 99
b. Disconnect the webcam/microphone module (2) from the webcam/microphone module.
c. Remove the webcam/microphone module. The webcam/microphone module is available
using spare part number 637197-001.
7. If it is necessary to replace the hinge covers:
a. Remove the Phillips PM2.5×6.0 (1) screws that secure the hinge covers to
the display enclosure.
b. Remove the hinge covers (2). The hinge covers are available using spare part number
639446-001.
Component replacement procedures 91
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8. If it is necessary to replace the display panel:
a. Remove the four Phillips PM2.5×6.0 screws that secure the display panel to
the display enclosure.
b. Lift the top edge of the display panel, and then swing it up and forward until it rests upside
down in front of the display enclosure.
92 Chapter 4 Removal and replacement procedures
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