HP LTO-4 1840, LTO-3 960 User Manual

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QuickSpecs
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives

Overview

The family of HP StorageWorks Ultrium tape drives is HP's premier line of backup devices. Based on the LTO Ultrium format, an open standard with a well-defined six-generation roadmap, HP Ultrium tape drives offer customers the best choice for investment protection. With ultimate reliability and ease of use in mind, even at 100% duty cycles, HP's rugged design builds on superior LTO technology and adds advanced features like hardware data encryption to create a new level of data protection. The tape drives employ dynamic data rate matching to adjust to the speed of the host, reducing wear and tear on both drive and media and increasing performance, even on slower hosts. HP's ultra-durable soft-load feature automatically positions the data cartridge, and the highly reliable HP leader-capture mechanism virtually eliminates lost leaders, increasing the success of your backup and restore operations. Support for HP One-Button Disaster Recovery provides the easiest way to restore data in the event of a disaster. The StorageWorks family of tape drives also features support for HP Library and Tape Tools which provides a single application for drive management, diagnostics, and performance optimization. If data is critical to your business, protect it with an HP StorageWorks Ultrium tape drive.
HP StorageWorks LTO-4 Ultrium 1840 Tape Drive
HP StorageWorks LTO-4 Ultrium 1840 Tape Drive
HP StorageWorks LTO-4 Ultrium 1840 Tape DriveHP StorageWorks LTO-4 Ultrium 1840 Tape Drive
HP StorageWorks LTO-4 Ultrium 1840 Tape Drive sets new standards for capacity, performance and security. The Ultrium 1840 represents HP's fourth-generation of LTO tape drive technology capable of storing up to 1.6TB per cartridge while providing hardware-based data encryption to enable greater levels of security and unprecedented performance. AES 256-bit hardware data encryption provides easy-to-enable security to protect the most sensitive data and prevent unauthorized access of tape cartridges. By using Ultrium 1840 hardware data encryption, not only is data fully capable of being compressed therefore maximizing capacity, encrypted backups are completed without a loss in performance. Capable of data transfer rates up to 240MB/sec, HP's exclusive Data Rate Matching feature further optimizes performance by matching speed of host to keep drives streaming and increase to reliability of the drive and media. The Ultrium 1840 provides investment protection with full read and write support with LTO-3 media, and the ability to read LTO-2 cartridge. By doubling the capacity of previous generation Ultrium drives, HP customers now require fewer data cartridges to meet their storage needs, significantly reducing their IT costs and increasing their ROI.
Ultrium 1840 External Tape Drive
HP StorageWorks LTO-3 Ultrium 960 Tape Drive
HP StorageWorks LTO-3 Ultrium 960 Tape Drive
HP StorageWorks LTO-3 Ultrium 960 Tape DriveHP StorageWorks LTO-3 Ultrium 960 Tape Drive
The HP StorageWorks LTO-3 Ultrium 960 tape drive delivers a capacity of 800 GB of compressed data on a single cartridge with a data transfer rate of 160MB/sec. The Ultrium 960 tape drive is fully read and write compatible with LTO-2 data cartridges, and offers a further degree of investment protection through its backward-read compatibility with LTO-1 media. For IT organizations with stringent, long-term data retention requirements, the Ultrium 960's WORM (Write-Once, Read-Many) media support offers a simple and secure method for archiving records as part of a compliance solution to meet the toughest of industry regulations.
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Ultrium 1840 Internal Tape Drive
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QuickSpecs
Overview
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
Ultrium 960 External Tape Drive
Ultrium 960 Internal Tape Drive
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Models

Ultrium 1840 Tape Drive
Ultrium 1840 Tape Drive
Ultrium 1840 Tape DriveUltrium 1840 Tape Drive
Ultrium 960 Tape Drive
Ultrium 960 Tape Drive
Ultrium 960 Tape DriveUltrium 960 Tape Drive
HP StorageWorks LTO-4 Ultrium 1840 SAS Internal
NOTE:
NOTE:
NOTE: NOTE: integration is indicated.
HP StorageWorks LTO-4 Ultrium 1840 SAS External HP StorageWorks LTO-4 Ultrium 1840 SCSI Internal
NOTE:
NOTE:
NOTE: NOTE: integration is indicated.
HP StorageWorks LTO-4 Ultrium 1840 SCSI External HP StorageWorks LTO-4 Ultrium 1840 SCSI Array Module
NOTE:
NOTE:
NOTE: NOTE: integration is indicated.
HP StorageWorks LTO-4 Ultrium 1840 SCSI Rack-mount
NOTE:
NOTE:
NOTE: NOTE: NOTE:
NOTE:
NOTE: NOTE: integration into a rack is indicated.
HP StorageWorks LTO-3 Ultrium 960 SCSI Internal
NOTE:
NOTE:
0D1 will appear after this part number on your sales order if factory
NOTE:NOTE: integration is indicated.
HP StorageWorks LTO-3 Ultrium 960 SCSI External HP StorageWorks LTO-3 Ultrium960 SCSI Array Module
NOTE:
NOTE:
0D1 will appear after this part number on your sales order if factory
NOTE:NOTE: integration is indicated.
HP StorageWorks LTO-3 Ultrium 960 SCSI Rack-mount
NOTE:
NOTE:
NOTE: NOTE: NOTE:
NOTE:
0D1 will appear after this part number on your sales order if factory
NOTE:NOTE: integration into a rack is indicated.
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
0D1 will appear after this part number on your sales order if factory
0D1 will appear after this part number on your sales order if factory
0D1 will appear after this part number on your sales order if factory
Single drive installed in a 3U SCSI Rack-mount kit 0D1 will appear after this part number on your sales order if factory
Single drive installed in a 3U SCSI Rack-mount kit
EH860A
EH861A EH853A
EH854A EH856A
EH926A
Q1538A
Q1539B Q1540A
Q1595B
Key Features
Key Features
Key FeaturesKey Features
Large-capacity drive capable of storing up to 1.6TB of compressed storage on a single cartridge, requiring fewer data cartridges to meet their storage needs, significantly reducing their IT costs AES 256 hardware data encryption (LTO-4) helps prevent unauthorized access of data and eliminates need to purchase and manage additional devices Fast data transfer rate up to 240MB/sec to meet demands of even the tightest backup window HP's exclusive data rate matching feature automatically adjusts the drive's read and write speed based on the server and network environment, which increases performance, reduces mechanical wear on the drive, and extends tape life Fully read-and-write compatible with Ultrium drives and media from other manufacturers Internal, external, array module and rack-mounted models available Soft-load feature automatically takes the data cartridge and moves it into the load position Advanced tape leader capture design ensures fail-safe cartridge loading Active head cleaning provides automated cleaning that increases head life and reduces the need for using the cleaning cartridge Lower power consumption for maximum reliability with minimum environmental costs Includes HP StorageWorks Data Protector Express Single Server Edition backup/recovery software and the HP StorageWorks Data Protector Express Bare Metal Disaster Recovery option HP One-Button Disaster Recovery (OBDR) makes it possible to quickly restore an entire system using a single tape cartridge HP StorageWorks Library and Tape Tools (LTT) included to help with installation, management, performance optimization, and
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QuickSpecs
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
Models
troubleshooting Support for Write-Once, Read-Many (WORM) media providing a simple and secure method for archiving compliant data to meet regulatory agency requirements
Customer Benefits
Customer Benefits
Customer BenefitsCustomer Benefits
High-Capacity:
High-Capacity:
High-Capacity:High-Capacity: Fast:
Fast:
high-performance data transfer that reduces backup windows while reducing the use of server and network resources
Fast:Fast: Secure:
Secure:
Secure:Secure: data records Affordable:
Affordable:
Affordable:Affordable: return on investment Agile:
Agile:
Agile:Agile: inside and outside of the server Reliable:
Reliable:
Reliable: Reliable: Compatible:
Compatible:
Compatible:Compatible: Easy:
Easy:
Easy:Easy: Manageable:
Manageable:
Manageable:Manageable: install, use and support Investment Protection:
Investment Protection:
Investment Protection: Investment Protection: with backward read and write compatibility for previous drive generations Open:
Open:
Open:Open: compromising compatibility across Ultrium products
AES 256 bit data encryption and support for WORM media provide a secure method for long-term retention of critical
choice of models including internal, external, array module, and rack-mount to meet your backup configuration needs
supports One-Button Disaster Recovery (OBDR), simply the easiest way to restore data in the event of a disaster
based on the LTO technology open standard, delivering customers a greater choice of vendors and solutions without
choose from a range of drive options to fit all your data on a single cartridge
high capacity combined with low media cost delivers an exceptionally low cost of ownership and ensures a faster
high-integrity data path including read and write DRAM that protects your data
qualified/tested on all industry-leading operating systems, backup software and servers
includes superior management capabilities through Library and Tape Tools (LTT), making your drive easy to
delivers a compelling technology roadmap that offers higher capacity and performance tape solutions
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Product Highlights

LTO Ultrium Technology
LTO Ultrium Technology
LTO Ultrium TechnologyLTO Ultrium Technology
Linear Tape-Open technology was developed by three leaders in the storage industry - HP, IBM, and Quantum - who brought together their combined expertise in tape technology to develop an entirely new format based on the best of existing technologies. Because LTO Ultrium technology was a new format, it required no cumbersome support of legacy formats, so it could be designed without compromising on reliability or performance. The LTO Program, a consortium of the three technology provider companies, has developed a well-defined six-generation roadmap.
Ultrium LTO-1 and LTO-2 tape drive technologies from HP use a linear format of 384 tracks and 512 tracks (respectively), writing eight tracks simultaneously. Ultrium LTO-3 and the new LTO-4 tape drive features a breakthrough in recording technology by writing sixteen tracks simultaneously on a linear format of 704 tracks and 896 tracks (respectively). The data is written in a serpentine pattern; the tape reverses direction after each set of tracks is written. This provides higher density recording, enabling customers to lower costs and increase efficiency by storing more data on a single tape in an industry standard format.
The LTO standard for backward compatibility is to write back one generation and read back two generations; therefore:
First-generation Ultrium drives (HP Ultrium 230, HP Ultrium 232) read and write LTO 1 media Second-generation Ultrium drives (HP Ultrium 460, HP Ultrium 448) read and write LTO 1 and LTO 2 media. Third-generation Ultrium drives (HP Ultrium 920, Ultrium 960) read and write LTO 2 and LTO 3 media and also read LTO 1 media. Fourth-generation Ultrium drives (Ultrium 1840) read and write LTO 3 and LTO 4 media and also read LTO 2 media.
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
As part of the LTO open standard, all HP tape drives and media offer the same standards of compatibility with tape drives and media manufactured by other LTO vendors.
LTO data compression (LTO-DC) is an enhanced version of Advanced Lossless Data Compression (ALDC) hardware compression. Compression is automatically turned off if the compressed data would cause an overall expansion in data size, hence optimizing the available capacity on the media. Data compression is also turned off if data is found to be uncompressible; thus, allowing for better data scans. The system is used in all Ultrium tape drives.
The decision about which tape technology you should buy next should be based on your future, not your past, investment. Choose the Ultrium format when you need the following advantages:
Maximum reliability, capacity and performance Compatibility with a broad range of operating systems and servers (e.g., a mixed system environment) A legacy-free technology that uses the best attributes from a wide range of tape technologies without any compromises for backward compatibility requirements A solid roadmap for future generations of the technology An open format available from multiple vendors Lowest media cost of any 'superdrive' tape technology
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Product Highlights
Data Rate Matching
Data Rate Matching
Data Rate MatchingData Rate Matching
WORM (Write-Once,
WORM (Write-Once,
WORM (Write-Once,WORM (Write-Once, Read-Many) Drive and
Read-Many) Drive and
Read-Many) Drive andRead-Many) Drive and Media Support
Media Support
Media SupportMedia Support
Data Rate Matching combines sophisticated buffer management with HP's exclusive Variable Adaptive Tape Speed technology to allow the tape drive to match its transfer rate to the host speed dynamically and continuously across the wide range of transfer rates. This feature ensures that the tape drive continues to stream data regardless of the environment, and brings two big advantages:
It optimizes backup performance, regardless of the speed of the host or the network It minimizes rewinding and repositioning of the tape, reducing wear and increasing reliability
Critical to the success of data retention policies in highly regulated environments is the ability to store and manage data in an unalterable state. Following stringent guidelines set forth by regulatory agencies such as the SEC and HIPPA, IT organizations must now integrate new solutions and policies that can verify the integrity of stored data for periods that can extend well beyond seven years.
Ultrium 960 and Ultrium 1840 tape drives feature the ability to archive and store data in a non­rewriteable format that meets the most stringent regulatory guidelines. Using a combination of integrated fail-safe features in the drive firmware, cartridge memory, and tape formatting, Ultrium drives can archive large amounts of data for periods of up to 30 years in a secure, untampered state. Since all Ultrium 960 and Ultrium 1840 tape drives include support for both rewritable and WORM media, IT organizations can now easily integrate a secure, long-term archiving solution into their current data protection strategy. As compared to other technologies that feature support for WORM storage, the Ultrium 960 and Ultrium 1840 offers the advantages of:
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
A single drive to support all backup and archiving needs Two distinctive tape cartridges to easily distinguish and manage both rewriteable and WORM data cartridges A specially designed WORM data cartridge with multiple integrated fail-safe features to prevent accidental or intentional overwriting of data High-capacity, low-cost HP WORM media that can store 800GB (LTO-3) or 1.6TB (LTO-4) of data on a single data cartridge Support from many backup and archiving software vendors, providing the most comprehensive and mainstream support in the industry The LTO open standard that offers greater choice and compatibility across all third-generation Ultrium products
NOTE:
NOTE:
While all HP Ultrium 960 and Ultrium 1840 tape drives support LTO Ultrium WORM media,
NOTE:NOTE: some third-generation LTO Ultrium tape drives from other manufacturers may not include read and write support for LTO Ultrium WORM media. For non-HP LTO-3 and LTO-4 tape drives, please check the manufacturers' specifications to ensure this support is provided if you are using your WORM media. If WORM support is not provided, the drive will eject the WORM tape cartridge immediately upon insertion into to the tape drive.
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Product Highlights
HP OBDR (One-Button
HP OBDR (One-Button
HP OBDR (One-ButtonHP OBDR (One-Button Disaster Recovery)
Disaster Recovery)
Disaster Recovery)Disaster Recovery)
Software in the Box
Software in the Box
Software in the BoxSoftware in the Box
One-Button Disaster Recovery is an HP exclusive feature that provides fast and simple disaster recovery through the use of an HP tape drive. OBDR is a firmware-driven utility that can restore a server's operating system, software applications, and data using a single tape cartridge. Depending on the size of the data set, OBDR can provide system recovery in less than one hour, reducing the recovery window by more than 50 percent and minimizing the risks and costs associated with downtime. There's no longer a need to search for software disks and manuals or make a new set of disaster recovery disks each time the network configuration is altered or a peripheral is added. The sheer simplicity of OBDR means less human error. Backup and disaster recovery preparation, previously two separate tasks, now become one process. For more information about OBDR, visit the HP website at
For a current list of servers, workstations, and software that support OBDR, check the tape backup compatibility pages on the HP website at:
The HP StorageWorks Ultrium tape drives include HP StorageWorks Data Protector Express Single Server Edition backup/recovery software and the HP StorageWorks Data Protector Express Bare Metal Disaster Recovery option. Data Protector Express Single Server Edition is an easy-to-use backup application to protect a single Windows, Linux or NetWare server. With support for hardware data encryption, HP LTO­4 Ultrium 1840 tape drives are able to provide a safe and secure backup without the performance hit other methods to tape encryption might provide. The Data Protector Express Bare Metal Disaster Recovery (BMDR) option provides automated system recovery of that server following a major hardware or software failure. The fastest method to recovery the server is to use the Data Protector Express BMDR option and the One Button Disaster Recovery feature of the HP StorageWorks Ultrium tape drives.
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
http://www.hp.com/go/obdr
http://www.hp.com/go/connect
.
.
As well as getting the Data Protector Express Single Server Edition software as part of the HP StorageWorks Ultrium tape drives solution, purchasers can also upgrade to the class-leading Data Protector Express backup/recovery software. This is a special SKU, only available for new customers of HP StorageWorks tape products that gives a significant discount off Data Protector Express to recognize the value of the in-box software. Upgrading to Data Protector Express allows network backup of servers and Windows desktops, extends the disk-to-disk backup capacity and capability and permits the additions of agents and extensions to increase scale and performance of the backup infrastructure. For more information about the in-box software please visit
http://www.hp.com/go/dataprotectorexpress/sse
If the HP StorageWorks Ultrium tape drive is for a large environment that requires UNIX support and/or enterprise class application and feature support then HP Data Protector Software is the recommended backup/recovery software. For more information and evaluation software please visit
http://www.hp.com/go/dataprotector
.
.
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Product Highlights
HP Ultrium Storage
HP Ultrium Storage
HP Ultrium StorageHP Ultrium Storage Media
Media
MediaMedia
Management
Management
ManagementManagement
HP recommends that you use HP-branded cartridges in your HP Ultrium tape drive to assure the highest level of protection for your valuable data. Our test program for HP Ultrium media is the most thorough and comprehensive in the industry.
All HP cartridges must satisfy an exhaustive battery of additional tests that relate directly to real life situations, where real data and real businesses are at stake. The benefit of the HP brand specification for media is consistent quality. Through the testing of thousands of HP drives and HP cartridges, the ideal formulation for backup performance is defined and then continuously monitored. This hugely resource­intensive process is unique to HP and affords deep insight into the HP+HP backup solution for a wide range of environments and duty cycles. Your best choice for ease of support and maximum dependability is to use HP-branded Ultrium cartridges at all times.
HP Ultrium tape drives and automation are supported by HP StorageWorks Library and Tape Tools (LTT). This tool is intended to help in the installation and maintenance of HP tape drives and devices, including:
Verifies installation of the drive Test/verify the health of the drive and media Provides HP support with detailed device information Multiple options for finding and upgrading new firmware Performance optimization and recommendations Included with each Ultrium tape drive and available via free download supporting all HP tape products
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
Instructions and downloads of Library and Tape Tools are available at:
http://www.hp.com/country/us/eng/software_drivers.html
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HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives

Compatibility

HP's extensive compatibility testing program assures that your HP StorageWorks Ultrium tape drive works with leading servers, operating systems, and backup applications - and not just those sold by HP. HP Ultrium tape drives work seamlessly on many platforms, making them especially suitable if you have a mixed system environment. For the latest list of servers, workstations, operating systems, and backup software that support HP Ultrium tape drives, check the tape backup compatibility pages on our Web site at:
http://www.hp.com/go/connect
Server Compatibility
Server Compatibility
Server CompatibilityServer Compatibility
HP StorageWorks Ultrium tape drives are supported on the following classes of HP systems:
HP StorageWorks Ultrium tape drives are also supported on server platforms from third-party manufacturers including:
.
HP ProLiant DL servers HP ProLiant ML servers HP Integrity servers HP 9000 servers HP AlphaServers HP workstations
Dell IBM Sun
OS Support
OS Support
OS SupportOS Support
Backup Software Support
Backup Software Support
Backup Software SupportBackup Software Support
SAS Installation
SAS Installation
SAS InstallationSAS Installation
For details of which tape drive models work with which systems, including third-party systems, visit
http://www.hp.com/go/connect
Microsoft® Windows, HP-UX, Tru64, Red Hat Linux, SUSE Linux, IBM-AIX, Sun Solaris and other operating systems.
NOTE:
NOTE:
NOTE: NOTE:
Supported with HP Data Protector, HP Data Protector Express, CA ARCserve Backup, EMC NetWorker, EMC Retrospect, IBM Tivoli Storage Manager, Symantec NetBackup, Symantec Backup Exec, BakBone NetVault, Commvault Galaxy, Tolis Group BRU and Yosemite Backup
NOTE:
NOTE:
NOTE: NOTE:
HP StorageWorks SAS tape drives are available as internal and external models. Both models are supplied with a special split cable that allows you to connect to an internal port (if available) on the embedded SAS controller inside the server. While connection via the split cable provides the most cost­effective way of connecting the tape drive to an HP ProLiant server, this will require a clear understanding of your server's current SAS configuration before installing.
Some server models will allow direct connect to a spare SAS connector on the native SAS controller. Other servers which do not have a spare connector might require you to reconfigure hard disk drive bays and in a few instances, you may also lose the use of one of the hard disk drive bays and will need to rebuild your RAID configuration. In these configurations the simple, recommended solution is connecting to an option SAS host bus adapter and optional SAS cable.
Please visit
Please visit
http://www.hp.com/go/connect
http://www.hp.com/go/connect
for the latest hardware compatibility information.
for the latest compatibility information.
for the latest compatibility information.
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Compatibility
For the most up-to-date information about recommended SAS HBAs and supported cabling configurations with your make and model of server, always refer to
Cables and Termination
Cables and Termination
Cables and TerminationCables and Termination
Performance Tuning
Performance Tuning
Performance TuningPerformance Tuning
All cables required for a typical internal and external connection to HP servers are provided with your tape drive. For non-HP servers, please consult your manufacturers' server specifications to determine if the cable provided with your Ultrium tape drive is appropriate for use with that server. No terminator is required for internal models (assumes use of terminated cable). The external model features "auto­termination" – no terminator is required. New SAS-based Ultrium models ship with a 4-channel split cable which allows direct attach from embedded SAS controller on host to a tape drive and remaining 3 channels to disk.
NOTE:
NOTE:
Visit
NOTE:NOTE:
You will need to connect the drive to a dedicated SCSI Host Bus Adaptor (HBA) that is Ultra 160 HBA or higher. To supply data to the drive fast enough to achieve full performance from an HP Ultrium tape drive, you will need at least eight disks as part of a RAID 5 array with read cache enabled. You can test the speed of your system with tools provided at StorageWorks Library and Tape Tools application.
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
http://www.hp.com/go/connect
http://www.hp.com/go/connect
for the latest compatibility information.
http://www.hp.com/support/pat
or with HP's
To achieve full performance from your tape drive, do not use the native backup application within the operating system (e.g., NT® Backup, Windows® 2000 Backup). For full details of supported backup applications, see
http://www.hp.com/products1/storage/compatibility/tapebackup/index.html
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HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives

Service and Support, HP Care Pack, and Warranty Information

HP Care Pack Information
HP Care Pack Information
HP Care Pack InformationHP Care Pack Information
HP Care Pack Services offer upgraded service levels to extend and expand your standard product warranty with easy to buy, easy to use support packages that help you make the most of your hardware and software investments. They let you choose the support levels that meet your business requirements, from basic to mission-critical. They help you contain total cost of ownership.
HP Care Pack warranty extensions can be purchased along with HP products to cost-effectively upgrade or extend your warranty. For many products, post-warranty HP Care Pack Services are available when your original warranty has expired.
Why purchase an HP Care Pack service?
Why purchase an HP Care Pack service?
Why purchase an HP Care Pack service?Why purchase an HP Care Pack service?
Your standard warranty protects against product defects. HP Care Pack Services help you guard against unplanned downtime, which can reduce your productivity and profitability. These convenient service packages:
Protect your investment in HP products Provide consistent, predictable levels of support across your entire department or business Ease budget planning with fixed-cost support that includes parts and labor Give you direct access to proven technical and problem-solving expertise Offer a choice of response-time and repair-time commitments Deliver prompt, measurable results Are available whenever and wherever you do business
Warranty and Services
Warranty and Services
Warranty and ServicesWarranty and Services Included with the Product
Included with the Product
Included with the ProductIncluded with the Product
HP Care Pack availability may vary by country and product.
Supporting your Adaptive Enterprise journey
Supporting your Adaptive Enterprise journey
Supporting your Adaptive Enterprise journeySupporting your Adaptive Enterprise journey
HP Services helps you make the Adaptive Enterprise real for your organization. The breadth, depth, and quality of HP hardware and software support services can help you improve the performance of your IT support processes and resolve the complex software and hardware problems that tax user productivity. HP Care Pack services help you increase IT environment stability, efficiency, and agility from the desktop to the data center, and improve the productivity of your employees.
Hewlett-Packard provides a 3-year, next-day, product exchange, limited warranty for all the StorageWorks Ultrium Tape Drives, plus 9x5 phone support for the duration of the warranty.
For more information about HP's Global Limited Warranty and Technical Support, visit:
ftp://ftp.compaq.com/pub/products/storageworks/warranty/EN_321708-008.pdf
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HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
Service and Support, HP Care Pack, and Warranty Information
Recommended Services
Recommended Services
Recommended ServicesRecommended Services
Available HP Care
Available HP Care
Available HP CareAvailable HP Care Pack Services
Pack Services
Pack ServicesPack Services
In order to maximize ROI and product uptime, and minimize the cost of ownership, Hewlett Packard recommends:
3 years 24 x 7 Hardware Support
3 years 24 x 7 Hardware Support
3 years 24 x 7 Hardware Support3 years 24 x 7 Hardware Support
Guards against downtime, which reduces productivity and profitability Eases budget planning with fixed-cost support that includes parts and labor Direct access to proven technical and problem-solving expertise
3 years 24 x 7 Software Support
3 years 24 x 7 Software Support
3 years 24 x 7 Software Support3 years 24 x 7 Software Support
Improve the productivity of system managers and operators Improve system performance and reduce downtime due to software defects Expedite problem resolution through expert-level technical resources Enjoy consistent service coverage across geographically dispersed sites Update HP and selected third-party software at a predictable cost Take advantage of subscription savings on software updates Keep your license compliancy up-to-date
Extend your product warranty with a wide choice of cost-saving support packages.
HP Care Pack Services are sold by HP and HP authorized enterprise and commercial resellers. Services for customers purchasing via direct and enterprise resellers are quoted using HP order configuration tools. Additional information about HP Care Pack Service features and benefits is available at
http://www.hp.com/hps/carepack/services/
.
Key for HP Care Pack Service availability in the table below: E = Service available for customers purchasing direct and via enterprise resellers C = Service available for customers purchasing via commercial resellers N/A = Service not applicable
HP Care Pack Services
HP Care Pack Services
HP Care Pack ServicesHP Care Pack Services
Deployment and Per Event Services
Deployment and Per Event Services
Deployment and Per Event ServicesDeployment and Per Event Services
HP Installation
HP Installation & Startup
HP Implementation
For more information about Deployment and Per Event Services for HP Storage, visit
http://www.hp.com/hps/storage/
HP Care Pack Services
HP Care Pack Services
HP Care Pack ServicesHP Care Pack Services Availability Services
Availability Services
Availability ServicesAvailability Services HP Next Day Hardware Support HP 4 Hr, 9x5 HW Support HP 4 Hr, 13x5 Hardware Support HP 4 Hr, 24x7 Hardware Support HP 6 HR Call-to-Repair HW Support HP Software Support HP Software Support 24x7 HP Support Plus
.
1 yr
1 yr 3 yr
1 yr1 yr E/C E/C E/C E/C E/C E/C E/C E/C E/C E/C E/C E/C E/C E/C E/C E/C
3 yr 4 yr
3 yr3 yr
Service Available
Service Available
Service AvailableService Available
E/C N/A N/A
4 yr 5 yr
4 yr4 yr
C C C C C C C C C C C C C C C C
5 yr
5 yr5 yr
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HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
Service and Support, HP Care Pack, and Warranty Information
HP Support Plus 24 HP Proactive Essentials 9x5, 10 SW Incidents HP Proactive Essentials 9x5, 25 SW Incidents HP Proactive Essentials 9x5 Unlimited HP Proactive Essentials 24x7, 25 SW
Incidents HP Proactive Essentials 24x7, 50 SW
Incidents HP Proactive Essentials 24x7 Unlimited HP Proactive 24 Service HP Critical Service
*Both Proactive 24 & Critical Service only relate to 'reactive elements'. 'Proactive elements' are available on time & materials basis. (SW is supported separately per package).
To find HP Care Pack Services available via HP authorized commercial resellers, visit
http://h30125.www3.hp.com/csn/salesmktg/elfpack/elf_nonlkup_ctrylang.asp?code=ELNL
Important Notice for Tape
Important Notice for Tape
Important Notice for TapeImportant Notice for Tape Drives Installed in a 1U or
Drives Installed in a 1U or
Drives Installed in a 1U orDrives Installed in a 1U or 3U Rack Mount Kit
3U Rack Mount Kit
3U Rack Mount Kit3U Rack Mount Kit
E/C E/C N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A
N/A N/A N/A N/A
N/A N/A N/A N/A
*
*
NOTE:
NOTE:
NOTE: NOTE: Rack Mount Kit Care Pack covers the all possible configurations of Tape Drives. Hence the Care Packs for 1U & 3U Rack Mount Kit covers all encumberant drives. Please follow the following url for the correct Care Pack Services and descriptions.
http://h18000.www1.hp.com/products/quickspecs/10854_div/10854_div.pdf
These Care Packs do not apply to Tape Drives mounted in a 1U or 3U Rack Mount Kit. The HP
N/A N/A N/A N/A N/A N/A N/A N/A
C C
Important Notice for
Important Notice for
Important Notice forImportant Notice for Internal Tape Drives
Internal Tape Drives
Internal Tape DrivesInternal Tape Drives Installed in an HP Server
Installed in an HP Server
Installed in an HP ServerInstalled in an HP Server
Important Notice for Tape
Important Notice for Tape
Important Notice for TapeImportant Notice for Tape Drive Modules Installed in
Drive Modules Installed in
Drive Modules Installed inDrive Modules Installed in an HP Tape Array
an HP Tape Array
an HP Tape Arrayan HP Tape Array
NOTE:
NOTE:
These Care Packs do not apply to Internal Tape Drives because they do not have Care Packs
NOTE:NOTE: associated with them if they are mounted in an HP Server. Hence the Care Packs for the HP Server covers all encumberant drives. Please follow the following url for the correct Care Pack Services and descriptions.
For ProLiant use: For BCS use:
NOTE:
NOTE:
NOTE: NOTE: not have Care Packs associated with them. Hence the Care Packs for the HP Tape Array covers all encumberant drives. Please follow the following url for the correct Care Pack Services and descriptions.
http://h18000.www1.hp.com/products/quickspecs/11878_div/11878_div.pdf
These Care Packs do not apply to Tape Drives mounted in an HP Tape Array because they do
http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html
http://h18000.www1.hp.com/products/quickspecs/ProductBulletin.html
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QuickSpecs
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
Service and Support, HP Care Pack, and Warranty Information
Deployment and Per
Deployment and Per
Deployment and PerDeployment and Per Event Service Descriptions
Event Service Descriptions
Event Service DescriptionsEvent Service Descriptions
HP Care Pack Service
HP Care Pack Service
HP Care Pack ServiceHP Care Pack Service Product Numbers
Product Numbers
Product NumbersProduct Numbers
Installation is part of a suite of HP deployment services that are designed to provide a quick response to your need for additions to your organization's IT infrastructure, while giving you the peace of mind that comes from good knowing your hardware and software products from HP and selected third parties have been installed in a professional manner by a highly skilled HP service delivery specialist.
HP Installation Service
Expedited installation, with all service prerequisites met before the installation is performed Installation in accordance with manufacturer's specifications, enhancing the supportability of your HP-installed hardware and software Service delivery at a mutually scheduled time Allows your IT resources to stay focused on their core tasks and priorities Availability of an HP service specialist to answer questions during the onsite delivery of this service Service planning Service deployment Installation verification tests
Enterprise & Commercial Purchased Care Packs
Enterprise & Commercial Purchased Care Packs
Enterprise & Commercial Purchased Care PacksEnterprise & Commercial Purchased Care Packs Care Pack)
Product Description
Product Description
Product DescriptionProduct Description
Tape Installation HW Installation Only HW, "3-year", "Next Business Day", "9x5", "on-site"* HW, "3-year", "4-hour", "13x5", "on-site" HW, "3-year", "4-hour", "24x7", "on-site" HW, "3-year", "6hr Call to Repair", "24x7", "on-site" HW, "4-year", "4-hour", "13x5", "on-site" HW, "4-year", "4-hour", "24x7", "on-site" HHW, "5-year", "4-hour", "13x5", "on-site" HW, "5-year", "4-hour", "24x7", "on-site" HW, "1-year", "Next Business Day", "9x5", "on-site", "Post Warranty" HW, "1-year", "4-hour", "13x5", "on-site", " Post Warranty " HW, "1-year", "4-hour", "24x7", "on-site", " Post Warranty " HW, "1-year", "6hr Call to Repair", "24x7", "on-site", Post Warranty"
('A' stands for physical Care Pack, 'E' for electronic
Product
Product
ProductProduct
Number
Number
NumberNumber U2090A/E H3157A/E H4617A/E H4622A/E U6359A/E U9342A/E U9343A/E U9344A/E U9345A/E
UA454PE UA455PE UA456PE UA457PE
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QuickSpecs
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
Service and Support, HP Care Pack, and Warranty Information
eSupport
eSupport
eSupporteSupport
Enterprise Purchased Care Packs
Enterprise Purchased Care Packs
Enterprise Purchased Care PacksEnterprise Purchased Care Packs Product Description
Product Description
Product DescriptionProduct Description
Tape Installation HW Installation Only HW, "3-year", "next-day", "13x5", "on-site" HW, "3-year", "4-hour", "13x5", "on-site" HW, "3-year", "4-hour", "24x7", "on-site" HW, "3-year", "6hr CTR", "24x7", "on-site"* SW, "3-year", "Phone-in", "9x5" SW, "3-year", "Phone-in", "24x7" HW Only, Support Plus, "3-year", "13x5" HW Only, Support Plus 24, "3-year", "24x7" HW Only, Proactive 24, "3-year", "24x7"* HW Only, Critical Service, "3-year", "24x7"*
*Both Proactive 24 & Critical Service only relate to 'reactive elements', 'proactive elements' are available on time & materials basis. (SW is supported separately per package). NOTE:
NOTE:
The Care Pack information quoted above relates to 3 year offerings only, 1yr / 4yr & 5yr packs
NOTE:NOTE: are available for each offering (replace A3 with A1, A4 or A5).
HP eSupport is a portfolio of technology-based services that assist you with managing your business environment - from the desktop to the data center.
Drive Band
Drive Band
Drive BandDrive Band
N/A 450 450 450 450 N/A N/A N/A N/A 450 450 450 450
Install Band
Install Band
Install BandInstall Band
596 N/A N/A N/A N/A
N/A N/A N/A N/A
Product
Product
ProductProduct
Number
Number
NumberNumber
HA113A1 HA101A3 HA103A3 HA104A3 HA105A3 HA106A3 HA107A3 HA109A3 HA110A3 HA111A3 HA112A3
HP Education Services
HP Education Services
HP Education ServicesHP Education Services
Support Portal
Support Portal
Support PortalSupport Portal
The HP support portal provides one-stop access to the information, tools and services you need to manage the daily operations of your IT environment.
Features include:
Access to self-solve tools (including search technical knowledge base) Efficient logging and tracking of support cases Collaboration with other business and IT professionals Download of patches and drivers Access to diagnostic tools Proactive notification of relevant information
Access to certain features of the support portal requires an HP service agreement. To access the support portal, visit
For more information about HP Education Services for Storage and SAN, visit
http://education.hp.com/curr-storsan.html
http://www.hp.com/support
.
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QuickSpecs
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
Service and Support, HP Care Pack, and Warranty Information
Additional Services
Additional Services
Additional ServicesAdditional Services Information
Information
InformationInformation
For more information about Deployment, Per Event, Consulting and Education services for HP Storage, visit:
http://www.hp.com/hps/storage/
For more information about HP Care Pack services for storage products, visit:
http://www.hp.com/hps/carepack/storage/cp_networked.html
For more information about HP storage software, services and updates, visit:
http://h18006.www1.hp.com/storage/software.html
If you have specific questions, contact your local HP representative. Contact information for a representative in your area can be found at "Contact HP"
http://www.hp.com/
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QuickSpecs

Models and Kit Contents

Model Name
Model Name
Model NameModel Name LTO-4 Ultrium 1840 tape
LTO-4 Ultrium 1840 tape
LTO-4 Ultrium 1840 tapeLTO-4 Ultrium 1840 tape drives
drives
drivesdrives LTO-4 Ultrium 1840 SAS
Internal
LTO-4 Ultrium 1840 SAS External
LTO-4 Ultrium 1840 SCSI Internal
LTO-4 Ultrium 1840 SCSI External
LTO-4 Ultrium 1840 SCSI Array Module (for use with HP StorageWorks Tape Array 5300)
LTO-4 Ultrium 1840 SCSI Rack-mount – single drive installed in a 3U Rack­mount kit
Kit Contents Description
Kit Contents Description
Kit Contents DescriptionKit Contents Description
HP StorageWorks LTO-4 Ultrium 1840 SAS Internal Tape Drive; HP StorageWorks Tape CD-ROM (contains HP StorageWorks Library and Tape Tools utilities, user manuals and Windows drivers); HP StorageWorks Data Protector Express Single Server Edition backup/recovery software CD and the HP StorageWorks Data Protector Express Bare Metal Disaster Recovery option; HP Ultrium 1.6 TB Data Cartridge; Ultrium Cleaning Cartridge; multi-language labels; internal 4-channel split SAS cable; performance tuning poster; documentation.
NOTE:
NOTE:
NOTE: NOTE: integration into a server or rack-mount enclosure is indicated.
HP StorageWorks LTO-4 Ultrium 1840 SAS External Tape Drive; HP StorageWorks Tape CD-ROM (contains HP StorageWorks Library and Tape Tools utilities, user manuals and Windows drivers); HP StorageWorks Data Protector Express Single Server Edition backup/recovery software CD and the HP StorageWorks Data Protector Express Bare Metal Disaster Recovery option; HP Ultrium 1.6 TB Data Cartridge; Ultrium Cleaning Cartridge; multi-language labels; power cord; 4-channel split SAS cable with PCI slot cover (allows connection inside the server with cable running externally through PCI slot); performance tuning poster; documentation.
HP StorageWorks LTO-4 Ultrium 1840 SCSI Internal Tape Drive; HP StorageWorks Tape CD-ROM (contains HP StorageWorks Library and Tape Tools utilities, user manuals and Windows drivers); HP StorageWorks Data Protector Express Single Server Edition backup/recovery software CD and the HP StorageWorks Data Protector Express Bare Metal Disaster Recovery option; HP Ultrium 1.6 TB Data Cartridge; Ultrium Cleaning Cartridge; multi-language labels; internal SCSI cable; performance tuning poster; documentation.
NOTE:
NOTE:
NOTE: NOTE: integration into a server or rack-mount enclosure is indicated.
HP StorageWorks LTO-4 Ultrium 1840 SCSI External Tape Drive; HP StorageWorks Tape CD-ROM (contains HP StorageWorks Library and Tape Tools utilities, user manuals and Windows drivers); HP StorageWorks Data Protector Express Single Server Edition backup/recovery software CD and the HP StorageWorks Data Protector Express Bare Metal Disaster Recovery option; HP Ultrium 1.6 TB Data Cartridge; Ultrium Cleaning Cartridge; multi-language labels; power cord; 68-pin HD to 68-pin VHDCI multi-mode SCSI cable; performance tuning poster; documentation.
HP StorageWorks LTO-4 Ultrium 1840 offline hot-swap array module; HP StorageWorks Tape CD-ROM (contains HP StorageWorks Library and Tape Tools utilities, user manuals and Windows drivers); HP StorageWorks Data Protector Express Single Server Edition backup/recovery software CD and the HP StorageWorks Data Protector Express Bare Metal Disaster Recovery option; HP Ultrium 1.6 TB Data Cartridge; Ultrium Cleaning Cartridge; multi-language labels; documentation.
NOTE:
NOTE:
NOTE: NOTE: integration is indicated.
Wide SCSI LVD 3U SCSI rack-mount enclosure kit with power supply and fan; one internal LTO-4Ultrium 1840 SCSI Tape Drive; power cord; HP StorageWorks Tape CD-ROM (contains HP StorageWorks Library and Tape Tools utilities, user manuals and Windows drivers, HP StorageWorks Data Protector Express Single Server Edition backup/recovery software CD and the HP StorageWorks Data Protector Express Bare
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
0D1 will appear after this part number on your sales order if factory
0D1 will appear after this part number on your sales order if factory
0D1 will appear after this part number on your sales order if factory
Part Number
Part Number
Part NumberPart Number
EH860A
EH861A
EH853A
EH854A
EH856A
EH926A
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QuickSpecs
Models and Kit Contents
Metal Disaster Recovery option; HP Ultrium 1.6 TB Data Cartridge; Ultrium Cleaning Cartridge; multi-language labels; documentation.
NOTE:
NOTE:
0D1 will appear after this part number on your sales order if factory
NOTE:NOTE: integration into a rack is indicated.
Model Name
Model Name
Model NameModel Name LTO-3 Ultrium 960 tape
LTO-3 Ultrium 960 tape
LTO-3 Ultrium 960 tapeLTO-3 Ultrium 960 tape drives
drives
drivesdrives LTO-3 Ultrium 960 SCSI
Internal
LTO-3 Ultrium 960 SCSI External
LTO-3 Ultrium 960 SCSI Array Module (for use with HP StorageWorks Tape Array 5300)
LTO-3 Ultrium 960 SCSI Rack-mount – single drive installed in a 3U Rack­mount kit
Kit Contents Description
Kit Contents Description
Kit Contents DescriptionKit Contents Description
HP LTO-3 Ultrium 960 Internal SCSI Tape Drive; HP StorageWorks Tape CD-ROM (contains HP StorageWorks Library and Tape Tools utilities, user manuals and Windows drivers); HP StorageWorks Data Protector Express Single Server Edition backup/recovery software CD and the HP StorageWorks Data Protector Express Bare Metal Disaster Recovery option; HP Ultrium 800 GB Data Cartridge; HP Ultrium Cleaning Cartridge; multi-language labels; internal SCSI cable; performance tuning poster; documentation.
NOTE:
NOTE:
0D1 will appear after this part number on your sales order if factory
NOTE:NOTE: integration into a server or rack-mount enclosure is indicated.
HP StorageWorks LTO-3 Ultrium 960 External SCSI Tape Drive; HP StorageWorks Tape CD-ROM (contains HP StorageWorks Library and Tape Tools utilities, user manuals and Windows drivers); HP StorageWorks Data Protector Express Single Server Edition backup/recovery software CD and the HP StorageWorks Data Protector Express Bare Metal Disaster Recovery option; HP Ultrium 800 GB Data Cartridge; Ultrium Cleaning Cartridge; multi-language labels; power cord; 68-pin HD to 68-pin VHDCI multi-mode SCSI cable; performance tuning poster; documentation.
HP StorageWorks LTO-3 Ultrium 960 offline hot-swap array module; HP StorageWorks Tape CD-ROM (includes HP StorageWorks Library and Tape Tools utilities, user manuals and Windows drivers); HP StorageWorks Data Protector Express Single Server Edition backup/recovery software CD and the HP StorageWorks Data Protector Express Bare Metal Disaster Recovery option; HP Ultrium 800 GB Data Cartridge; Ultrium Cleaning Cartridge; multi-language labels; documentation.
NOTE:
NOTE:
0D1 will appear after this part number on your sales order if factory
NOTE:NOTE: integration is indicated.
Wide SCSI LVD 3U SCSI rack-mount enclosure kit with power supply and fan; one internal LTO-3 Ultrium 960 Tape Drive; power cord; HP StorageWorks Tape CD­ROM (contains HP StorageWorks Library and Tape Tools utilities, user manuals and Windows drivers); HP StorageWorks Data Protector Express Single Server Edition backup/recovery software CD and the HP StorageWorks Data Protector Express Bare Metal Disaster Recovery option; HP Ultrium 800 GB Data Cartridge; Ultrium Cleaning Cartridge; multi-language labels; documentation.
NOTE:
NOTE:
0D1 will appear after this part number on your sales order if factory
NOTE:NOTE: integration into a rack is indicated.
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
Part Number
Part Number
Part NumberPart Number
Q1538A
Q1539B
Q1540A
Q1595B
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QuickSpecs

Options

Host Bus Adapters,
Host Bus Adapters,
Host Bus Adapters,Host Bus Adapters, Controllers, and
Controllers, and
Controllers, andControllers, and Accessories for ProLiant
Accessories for ProLiant
Accessories for ProLiantAccessories for ProLiant Servers
Servers
ServersServers
Host Bus Adapters,
Host Bus Adapters,
Host Bus Adapters,Host Bus Adapters, Controllers, and
Controllers, and
Controllers, andControllers, and Accessories for HP PA-
Accessories for HP PA-
Accessories for HP PA-Accessories for HP PA­RISC and IPF servers
RISC and IPF servers
RISC and IPF serversRISC and IPF servers
Host Bus Adapters,
Host Bus Adapters,
Host Bus Adapters,Host Bus Adapters, Controllers, and
Controllers, and
Controllers, andControllers, and Accessories for HP
Accessories for HP
Accessories for HPAccessories for HP AlphaServers
AlphaServers
AlphaServersAlphaServers
HP SC11Xe Host Bus Adapter
NOTE:
NOTE:
Recommended SCSI HBA for connecting Ultrium tape drives to ProLiant DL
NOTE:NOTE: servers. Please visit drive compatibility with ProLiant servers and other industry standard servers.
64-Bit/133-MHz Single Channel Ultra320 SCSI HBA G2
NOTE:
NOTE:
NOTE: NOTE: servers. Please visit drive compatibility with ProLiant servers and other industry standard servers.
64-Bit/133-MHz Dual Channel Ultra320 SCSI Adapter
Please refer to the HP Tape Backup Products Compatibility website at
http://www.hp.com/go/connect
IPF servers.
32-Bit PCI to Single Channel Wide-Ultra2 SCSI Adapter Triple-Function Combo Adapter: LVD / SCSI II, 10/100 UTP Ethernet, and 2D
Graphics Dual Channel 64/66-MHz PCI-to-SCSI Ultra160 Host Bus Adapter
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
http://www.hp.com/go/connect
Recommended SCSI HBA for connecting Ultrium tape drives to ProLiant ML
http://www.hp.com/go/connect
for more information on support for HP PA-RISC and
for a complete list of Ultrium tape
for a complete list of Ultrium tape
412911-B21
374654-B21
A7173A
3X-KZPCA-AA
3X-DEPVZ-AA
3X-KZPEA-DB
Host Bus Adapters,
Host Bus Adapters,
Host Bus Adapters,Host Bus Adapters, Controllers, and
Controllers, and
Controllers, andControllers, and Accessories for 3rd Party
Accessories for 3rd Party
Accessories for 3rd PartyAccessories for 3rd Party servers and workstations
servers and workstations
servers and workstationsservers and workstations
Media
Media
MediaMedia
64-Bit/133-MHz Single Channel Ultra320 SCSI HBA G2
NOTE:
NOTE:
NOTE: NOTE: servers. Please refer to the HP Tape Backup Products Compatibility website at
http://www.hp.com/go/connect
HP Ultrium tape drives are supported on a wide range of non-HP server using third­party SCSI controllers and host bus adapters.
Please refer to the HP Tape Backup Products Compatibility website at
http://www.hp.com/go/connect
HP LTO1 Ultrium 200 GB Data Cartridge
NOTE:
NOTE:
NOTE:NOTE: Ultrium 460. Read support for Ultrium 920 and Ultrium 960
HP LTO2 Ultrium 400 GB Data Cartridge
NOTE:
NOTE:
NOTE:NOTE:
HP LTO3 Ultrium 800 GB RW Data Cartridge
NOTE:
NOTE:
NOTE:NOTE:
HP LTO3 Ultrium 800 GB WORM Data Cartridge
NOTE:
NOTE:
NOTE:NOTE: NOTE:
NOTE:
NOTE:NOTE: LTO-3 and LTO-4 drives. Data recorded to this data cartridge can not be overwritten.
HP LTO4 Ultrium 1.6 TB RW Data Cartridge
NOTE:
NOTE:
NOTE:NOTE:
This SCSI controller supports a wide range of connectivity to non-HP 32-bit
for more information.
for more information.
Write and read support for Ultrium 230, Ultrium 232, Ultrium 448 and
Write support for Ultrium 448, Ultrium 460 Ultrium 920 and Ultrium 960.
Write support for Ultrium 920 and Ultrium 960.
Supports Ultrium 920, Ultrium 960 and Ultrium 1840. This data cartridge only supports Write-Once Read-Many recording format for
Write and read support for Ultrium 1840 only.
374654-B21
C7971A
C7972A
C7973A
C7973W
C7974A
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QuickSpecs
Options
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
Rack-mount Options
Rack-mount Options
Rack-mount OptionsRack-mount Options
HP LTO4 Ultrium 1.6 TB WORM Data Cartridge
NOTE:
NOTE:
Write and read support for Ultrium 1840 only.
NOTE:NOTE: NOTE:
NOTE:
This data cartridge only supports Write-Once Read-Many recording format for
NOTE:NOTE: LTO-4 drives. Data recorded to this data cartridge can not be overwritten.
HP LTO1 Ultrium 200 GB Storage Media Kit HP LTO2 Ultrium 400 GB Storage Media Kit HP Ultrium Universal Cleaning Cartridge
3U SCSI Rack-mount Kit
NOTE:
NOTE:
NOTE: NOTE: Accommodates up to four internal half-height drives (such as the Ultrium 232, Ultrium 448 or Ultrium 920) or two full-height drives (such as the Ultrium 460, Ultrium 960 or Ultrium 1840) NOTE:
NOTE:
NOTE: NOTE:
http://h18006.www1.hp.com/products/storageworks/3urackmount/index.html
NOTE:
NOTE:
NOTE:NOTE: integration into a rack is indicated.
3U SAS Rack-mount Kit
NOTE:
NOTE:
NOTE:NOTE: up to four internal half-height drives (such as the Ultrium 448 SAS or Ultrium 920 SAS) or two full-height drives (such as the Ultrium 1840 SAS). NOTE:
NOTE:
NOTE: NOTE:
http://h18006.www1.hp.com/products/storageworks/3urackmount/index.html
NOTE:
NOTE:
NOTE: NOTE: integration into a rack is indicated.
Tape Array 5300
NOTE:
NOTE:
NOTE:NOTE: up to four offline hot-swap half-height drives (such as the Ultrium 232 or Ultrium 448 array module or a DVD-ROM drive) or up to two offline hot-swap full-height drives (such as the Ultrium 460, Ultrium 960 , or Ultrium 1840 array modules). NOTE:
NOTE:
NOTE:NOTE:
http://www.hp.com/products1/storage/products/tapebackup/ tapearrays/tapearray5300/index.html
*For the factory racked version, please order C7508AZ
Redundant, hot-swap power supply and fan for Tape Array 5300
For racked SCSI-based ProLiant and AlphaServers. No drives included.
Please refer to web page for further information:
#0D1 will appear after this part number on your sales order if factory
For racked SAS-based ProLiant servers. No drives included. Accommodates
Please refer to web page for further information:
#0D1 will appear after this part number on your sales order if factory
For racked HP-UX or ProLiant servers and other industry-standard racks. Holds
Please refer to web page for further information:
C7974W
C8013A C8014A C7978A
274338-B22
AG576A
C7508B
C7496B
*
Software
Software
SoftwareSoftware
Cables and Adapters
Cables and Adapters
Cables and AdaptersCables and Adapters
Data Protector Express backup/recovery software
68-pin HD/68-pin VHDCI, 12 ft/3.66 m SCSI cable for external drives 68-pin HD/68-pin HD, 16.40 ft/5 m SCSI cable for external drives 68-pin HD/68-pin HD, 32.81 ft/10 m SCSI cable for external drives Ultra320 SCSI Cable Kit (for installing Ultra320 SCSI tape drives in the 3U and 5U
Rack-Mount Kits)
DA - 11739 Worldwide — Version 31 — January 25, 2008
BB117ET
341177-B21 328215-001 328215-002
DW063B
Page 20
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QuickSpecs

Technical Specifications

Dimensions
Dimensions
DimensionsDimensions
Weight
Weight
WeightWeight
Capacity
Capacity
CapacityCapacity
Performance
Performance
PerformancePerformance (1Kb = 1,000 bytes)
Form Factor
Form Factor
Form FactorForm Factor Physical
Physical
Physical Physical
Physical
Physical
Physical Physical
Physical
Physical
Physical Physical Array Module
Array Module
Array ModuleArray Module Physical
Physical
PhysicalPhysical Rack-mount
Rack-mount
Rack-mountRack-mount Shipping
Shipping
Shipping Shipping
Shipping
Shipping
Shipping Shipping
Shipping
Shipping
Shipping Shipping Array Module
Array Module
Array ModuleArray Module Shipping
Shipping
ShippingShipping
Out of box, Internal
Out of box, Internal
Out of box, InternalOut of box, Internal Out of box, External
Out of box, External
Out of box, ExternalOut of box, External Out of box, Array Module
Out of box, Array Module
Out of box, Array ModuleOut of box, Array Module Out of box, Rack-mount
Out of box, Rack-mount
Out of box, Rack-mountOut of box, Rack-mount Shipping, Internal
Shipping, Internal
Shipping, InternalShipping, Internal Shipping, External
Shipping, External
Shipping, ExternalShipping, External Shipping, Array Module
Shipping, Array Module
Shipping, Array ModuleShipping, Array Module Shipping, Rack-mount
Shipping, Rack-mount
Shipping, Rack-mountShipping, Rack-mount Native
Native
NativeNative Compressed
Compressed
CompressedCompressed (assumes 2:1 data compression)
Buffer Size
Buffer Size
Buffer SizeBuffer Size Native Data transfer rate
Native Data transfer rate
Native Data transfer rateNative Data transfer rate
Data transfer rate, compressed
Data transfer rate, compressed
Data transfer rate, compressedData transfer rate, compressed (assumes 2:1 data compression)
Burst transfer rate
Burst transfer rate
Burst transfer rateBurst transfer rate
Data rate matching range
Data rate matching range
Data rate matching rangeData rate matching range
(HxWxD)
(HxWxD)
(HxWxD)
(HxWxD)
(HxWxD)
(HxWxD)
(HxWxD)
(HxWxD)
Internal
Internal
Internal Internal
External
External
External External
Internal
Internal
Internal Internal
External
External
External External
Rack-mount
Rack-mount
Rack-mountRack-mount
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
LTO-4 Ultrium 1840
LTO-4 Ultrium 1840
LTO-4 Ultrium 1840LTO-4 Ultrium 1840 5¼-inch full-height 5¼-inch full-height
3.3 x 5.7 x 8.2 in (8.5 x 14.5 x 20.7cm)
4.7 x 8.6 x 11.7 in (12.0 x 21.8 x 29.7 cm)
3.3 x 6.1 x 11.2 in (8.5 x 15.5 x 28.5 cm)
5.2 x 16.8 x 23.0 in (13.2 x 42.7 x 58.4 cm)
13.4 x 17.7 x 12.2 in (34.0 x 45.0 x 31.0 cm)
15.2 x 18.7 x 15.2 in (38.5 x 47.5 x 38.5 cm)
13.4 x 17.7 x 12.2 in (34.0 x 45.0 x 31.0 cm)
15.75 x 23.75 x 33.5 in (40.0 x 60.3 x 85.1 cm)
4.94 lb (2.24 kg) 4.94 lb (2.24 kg)
12.28 lb (5.57 kg) 12.28 lb (5.57 kg)
6.5 lb (2.97 kg) 6.5 lb (2.97 kg)
31.6 lb (14.4 kg) 31.6 lb (14.4 kg)
7.9 lb (3.6 kg) 7.9 lb (3.6 kg)
16.1 lb (7.3 kg) 16.1 lb (7.3 kg)
9.7 lb (4.4 kg) 9.7 lb (4.4 kg) 56 lb (25 kg) 56 lb (25 kg)
800 GB 400 GB
1.6 TB
128 MB 128 MB 120 MB/s with LTO 4 media
80 MB/s with LTO 3 media
35.6 MB/s with LTO 2 media 240 MB/s with LTO 4 media
160 MB/s with LTO 3 media
71.2 MB/s with LTO 2 media Ultra320 SCSI: 190 MB/s
3Gb/sec SAS: 240 MB/s 40-120 MB/s
LTO-3 Ultrium 960
LTO-3 Ultrium 960
LTO-3 Ultrium 960LTO-3 Ultrium 960
3.3 x 5.7 x 8.2 in (8.3 x 14.6 x 20.7 cm)
4.7 x 8.6 x 11.7 in (12.0 x 21.8 x 29.7 cm)
3.3 x 6.1 x 11.2 in (8.5 x 15.5 x 28.5 cm)
5.2 x 16.8 x 23.0 in (13.2 x 42.7 x 58.4 cm)
13.4 x 17.7 x 12.2 in (34.0 x 45.0 x 31.0 cm)
15.2 x 18.7 x 15.2 in (38.5 x 47.5 x 38.5 cm)
13.4 x 17.7 x 12.2 in (34.0 x 45.0 x 31.0 cm)
15.75 x 23.75 x 33.5in (40.0 x 60.3 x 85.1 cm)
800 GB
80 MB/s with LTO 3 media 30 MB/s with LTO 2 media 20 MB/s with LTO 1 media
160 MB/s with LTO 3 media 60 MB/s with LTO 2 media 40 MB/s with LTO 1 media
Ultra320 SCSI: 160 MB/s
27-80 MB/s
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QuickSpecs
Technical Specifications
Data access time
Data access time
Data access timeData access time
Rewind time from EOT
Rewind time from EOT
Rewind time from EOTRewind time from EOT
Rewind tape speed
Rewind tape speed
Rewind tape speedRewind tape speed
Average load time
Average load time
Average load timeAverage load time
Average unload time
Average unload time
Average unload timeAverage unload time
Security
Security
SecuritySecurity
Reliability
Reliability
ReliabilityReliability
Rewriteable Media
Rewriteable Media
Rewriteable MediaRewriteable Media Compatibility
Compatibility
CompatibilityCompatibility
WORM Media
WORM Media
WORM MediaWORM Media Compatibility
Compatibility
CompatibilityCompatibility
Encryption
Encryption
EncryptionEncryption WORM media support
WORM media support
WORM media supportWORM media support MTBF
MTBF
MTBFMTBF
Uncorrected Error Rate
Uncorrected Error Rate
Uncorrected Error RateUncorrected Error Rate Read
Read
ReadRead
Write
Write
WriteWrite
Read
Read
ReadRead
Write
Write
WriteWrite
(from BOT)
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
46 seconds typical for LTO 2 media 52 seconds typical for LTO 3 media 62 seconds typical for LTO 4 media
< 124 seconds for LTO 4 media < 102 seconds for LTO 3 media < 92 seconds for LTO 2 media
7 m/s for (LTO 3 and LTO 2 media)
<19 seconds (RW) 22 seconds (WORM-initialized) Uninitialized WORM media can take up to 70 seconds
<19 seconds (RW) 22 seconds (WORM-initialized) Uninitialized WORM media can take up to 70 seconds
AES 256 bit LTO 4 media LTO 3 media 250,000 hours
at 100% duty cycle 1x10 17 bits read LTO Ultrium 4
LTO Ultrium 3 LTO Ultrium 2
LTO Ultrium 4 LTO Ultrium 3 [unencrypted]
LTO Ultrium 4 WORM LTO Ultrium 3 WORM
LTO Ultrium 4 WORM LTO Ultrium 3 WORM
46 seconds typical for LTO 1 and LTO 2 media 53 seconds typical for LTO 3 media
< 98 seconds for LTO 3 media < 88 seconds for LTO 2 media
7 m/s for (LTO 3 and LTO 2 media)
<19 seconds (RW) 22 seconds (WORM)
<19 seconds (RW) 22 seconds (WORM)
n/a
250,000 hours at 100% duty cycle
1x10 17 bits read LTO Ultrium 3
LTO Ultrium 2 LTO Ultrium 1
LTO Ultrium 3 LTO Ultrium 2
LTO Ultrium 3 WORM
LTO Ultrium 3 WORM
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QuickSpecs
Technical Specifications
Tape Format
Tape Format
Tape FormatTape Format
Interface
Interface
InterfaceInterface
Recording method
Recording method
Recording methodRecording method Recording format
Recording format
Recording formatRecording format
Data compression
Data compression
Data compressionData compression
Error detection/correction
Error detection/correction
Error detection/correctionError detection/correction Read Channel Technology
Read Channel Technology
Read Channel TechnologyRead Channel Technology
Data Tracks
Data Tracks
Data TracksData Tracks Data Encoding Method
Data Encoding Method
Data Encoding MethodData Encoding Method Interface type
Interface type
Interface typeInterface type
SCSI connector
SCSI connector
SCSI connectorSCSI connector
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
16-channel linear serpentine 16-channel linear serpentine LTO Ultrium 4
LTO Ultrium 3 [unencrypted] LTO DC dual mode compression
(an enhanced version of ALDC) Reed-Solomon Reed-Solomon Partial Response Maximum
Likelihood (PRML) 896 704 RLL 0,13/11 RLL 0,13/11 Ultra320 SCSI (LVDS) or 3Gb/sec
SAS SCSI Internal: 68-pin LVDS
SCSI External: 68-pin HD LVDS SCSI Array module: 80-pin SCA (SCSI and power) SCSI Rack-mount: 68-pin HD LVDS SAS Internal: mini-SAS SFF8482 SAS External: mini-SAS SFF8088
LTO Ultrium 3 LTO Ultrium 2
LTO DC dual mode compression (an enhanced version of ALDC)
Partial Response Maximum Likelihood (PRML)
Ultra320 SCSI (LVDS)
Internal: 68-pin LVDS External: 68-pin HD LVDS Array module: 80-pin SCA (SCSI and power) Rack-mount: 68-pin HD LVDS
Power Specifications
Power Specifications
Power SpecificationsPower Specifications
Power requirements, Internal
Power requirements, Internal
Power requirements, InternalPower requirements, Internal (including rack-mount model)
Power requirements, External
Power requirements, External
Power requirements, ExternalPower requirements, External
Power requirements, Array
Power requirements, Array
Power requirements, ArrayPower requirements, Array Module
Module
ModuleModule
Power consumption
Power consumption
Power consumptionPower consumption
LTO-4 Ultrium 1840
LTO-4 Ultrium 1840
LTO-4 Ultrium 1840LTO-4 Ultrium 1840 +5V@4.2A (typical)
+5V@4.5A (max) +12V@0.75A (typical) +12V@2.5A (max)
100 to 240 VAC, 50-60 Hz, auto-ranging, 0.8A max
+5V@4.2A (typical) +5V@4.5A (max) +12V@0.75A (typical) +12V@2.5A (max)
12 Watts idle 30 Watts typical 52 Watts max
LTO-3 Ultrium 960
LTO-3 Ultrium 960
LTO-3 Ultrium 960LTO-3 Ultrium 960 +5V@3.5A (typical)
+5V@4.5A (max) +12V@1.0A (typical) +12V@2.0A (max)
100 to 240 VAC, 50-60 Hz, auto-ranging, 0.8A max
+5V@3.5A (typical) +5V@4.5A (max) +12V@1.0A (typical) +12V@2.0A (max)
12 Watts idle 30 Watts typical 35 Watts max
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QuickSpecs
Technical Specifications
Environmental
Environmental
EnvironmentalEnvironmental Specifications
Specifications
SpecificationsSpecifications
Standards Compliance
Standards Compliance
Standards ComplianceStandards Compliance
Temperature range
Temperature range
Temperature rangeTemperature range
Non-condensing humidity
Non-condensing humidity
Non-condensing humidityNon-condensing humidity range
range
rangerange
CSA Certification to C22.2, No.60950 (cCSAus) TÜV EN60950 (IEC 60950 and EN60950) CE Declaration of Conformity FCC 47 CFR Parts 15 NOM VCCI C-TICK RRL BSMI GOSH CB Certificate and Report (IEC 60950)
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape Drives
HP StorageWorks Ultrium Full-Height Tape DrivesHP StorageWorks Ultrium Full-Height Tape Drives
Operating: 50° F to 95° F (10° C to 35° C) if 6 CFM airflow is provided 50° F to 104° F (10° C to 40° C) if 8CFM airflow is provided
Non-Operating: -40° F to 151° F (-40° C to 66° C) Operating: 20 to 80% RH (Non-condensing, max wet bulb temperature =
26C) Non-Operating: 10 to 95% RH (Non-condensing, max wet bulb temperature
= 26C)
Front Panel LED
Front Panel LED
Front Panel LEDFront Panel LED Indicators
Indicators
IndicatorsIndicators
© Copyright 2008 Hewlett-Packard Development Company, L.P.
The information contained herein is subject to change without notice.
Microsoft and Windows NT are US registered trademarks of Microsoft Corporation. Intel is a US registered trademark of Intel Corporation.
The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.
For tape drives and media, 1 GB = 1 billion bytes. Actual formatted capacity is less.
HP Ultrium tape drives have four LED indicators on the front panel:
Ready Drive Error Tape Error Clean
Please consult your HP StorageWorks Ultrium Tape Drive "Getting Started Guide" for more information on how to use these LED indicators for ascertaining drive status and for help in troubleshooting your HP Ultrium tape drive.
DA - 11739 Worldwide — Version 31 — January 25, 2008
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