HP Color LaserJet Pro MFP M182-M185
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www.hp.com/support/ljM182MFP
User Guide
HP Color LaserJet Pro MFP M182-M185
User Guide
Copyright and License
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L.P.
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change without notice.
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Edition 3, 08/2019
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Table of contents
1 Printer overview ........................................................................................................................................................................................ 1
Warning icons ............................................................................................................................................................................ 2
Printer views .............................................................................................................................................................................. 3
Printer front view ................................................................................................................................................. 3
Printer back view .................................................................................................................................................. 4
LED control-panel view ....................................................................................................................................... 5
2-line LCD control-panel view ............................................................................................................................ 6
Printer specications ................................................................................................................................................................ 8
Technical specications ....................................................................................................................................... 8
Supported operating systems ........................................................................................................................... 8
Mobile printing solutions .................................................................................................................................. 10
Printer dimensions ............................................................................................................................................ 11
Power consumption, electrical specications, and acoustic emissions .................................................... 12
Operating environmental range ...................................................................................................................... 12
Printer hardware setup and software installation ............................................................................................................ 13
2 Paper trays .............................................................................................................................................................................................. 15
Introduction ............................................................................................................................................................................. 16
Load Tray 1 ............................................................................................................................................................................. 16
Introduction ........................................................................................................................................................ 16
Tray 1 paper orientation ................................................................................................................................... 19
Load and print envelopes ..................................................................................................................................................... 22
Introduction ........................................................................................................................................................ 22
Print envelopes .................................................................................................................................................. 22
Envelope orientation ......................................................................................................................................... 22
Load and print labels ............................................................................................................................................................. 23
Introduction ........................................................................................................................................................ 23
Manually feed labels ......................................................................................................................................... 23
Label orientation ............................................................................................................................................... 23
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3 Supplies, accessories, and parts .......................................................................................................................................................... 25
Order supplies, accessories, and parts ............................................................................................................................... 26
Ordering .............................................................................................................................................................. 26
Supplies and accessories ................................................................................................................................. 26
Customer self-repair parts ............................................................................................................................... 26
Replace the toner cartridges ................................................................................................................................................ 28
Introduction ........................................................................................................................................................ 28
Remove and replace the toner cartridges ..................................................................................................... 30
4 Print .......................................................................................................................................................................................................... 33
Print tasks (Windows) ............................................................................................................................................................ 34
How to print (Windows) .................................................................................................................................... 34
Manually print on both sides (Windows) ........................................................................................................ 34
Print multiple pages per sheet (Windows) .................................................................................................... 35
Select the paper type (Windows) .................................................................................................................... 35
Print tasks (macOS) ............................................................................................................................................................... 37
How to print (macOS) ........................................................................................................................................ 37
Automatically print on both sides (macOS) ................................................................................................... 37
Manually print on both sides (macOS) ........................................................................................................... 37
Print multiple pages per sheet (macOS) ........................................................................................................ 38
Select the paper type (macOS) ........................................................................................................................ 38
Additional print tasks ........................................................................................................................................ 38
Mobile printing ........................................................................................................................................................................ 39
Introduction ........................................................................................................................................................ 39
Wi-Fi Direct (wireless models only) ................................................................................................................ 39
Enable or disable Wi-Fi Direct ..................................................................................................... 40
Change the printer Wi-Fi Direct name ....................................................................................... 41
HP ePrint via email ............................................................................................................................................ 41
HP ePrint software ............................................................................................................................................ 42
AirPrint ................................................................................................................................................................. 42
Android embedded printing ............................................................................................................................. 43
5 Copy .......................................................................................................................................................................................................... 45
Make a copy ............................................................................................................................................................................. 46
Copy on both sides (duplex) ................................................................................................................................................. 48
Copy on both sides manually ........................................................................................................................... 48
6 Scan .......................................................................................................................................................................................................... 49
Scan by using the HP Scan software (Windows) ............................................................................................................... 50
Scan by using the HP Smart Software (macOS) ................................................................................................................ 51
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7 Fax ............................................................................................................................................................................................................. 53
Set up to send and receive faxes ......................................................................................................................................... 54
Before starting ................................................................................................................................................... 54
Step 1: Identify the phone connection type .................................................................................................. 54
Step 2: Set up the fax ........................................................................................................................................ 55
Dedicated phone line .................................................................................................................... 55
Shared voice/fax line .................................................................................................................... 56
Shared voice/fax line with an answering machine .................................................................. 57
Step 3: Congure the fax time, date, and header ......................................................................................... 59
HP Fax Setup Wizard .................................................................................................................... 59
Printer control panel ..................................................................................................................... 59
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ................................. 60
Step 4: Run a fax test ........................................................................................................................................ 61
Send a fax ................................................................................................................................................................................ 62
Fax from the atbed scanner .......................................................................................................................... 62
Fax from the document feeder (document feeder models only) .............................................................. 63
Use speed dials and group-dial entries ......................................................................................................... 63
Send a fax from the software .......................................................................................................................... 64
Send a fax from a third-party software program, such as Microsoft Word ............................................. 64
8 Manage the printer ................................................................................................................................................................................. 65
Change the printer connection type (Windows) ................................................................................................................ 66
Advanced conguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) ....................... 67
Congure IP network settings .............................................................................................................................................. 70
Introduction ........................................................................................................................................................ 70
Printer sharing disclaimer ................................................................................................................................ 70
View or change network settings ................................................................................................................... 70
Rename the printer on a network ................................................................................................................... 71
Manually congure IPv4 TCP/IP parameters from the control panel ........................................................ 72
Printer security features ....................................................................................................................................................... 74
Introduction ........................................................................................................................................................ 74
Assign or change the system password using the Embedded Web Server ............................................. 74
Energy-conservation settings .............................................................................................................................................. 76
Introduction ........................................................................................................................................................ 76
Print with EconoMode ....................................................................................................................................... 76
Set the Sleep/Auto O After Inactivity setting .............................................................................................. 76
Set the Shut Down After Inactivity delay and congure the printer to use 1 watt or less of power .... 77
Set the Delay Shut Down setting .................................................................................................................... 79
HP Web Jetadmin ................................................................................................................................................................... 81
Update the rmware .............................................................................................................................................................. 82
Method one: Update the rmware using the control panel (2-line control panels only) ....................... 82
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Method two: Update the rmware using the Firmware Update Utility ..................................................... 82
9 Solve problems ....................................................................................................................................................................................... 85
Customer support .................................................................................................................................................................. 86
Interpret control-panel light patterns (LED control panels only) ................................................................................... 87
Restore the factory-set defaults ......................................................................................................................................... 91
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS ................... 93
Change the “Very Low” settings ...................................................................................................................... 93
For printers with fax capability ................................................................................................... 95
Order supplies .................................................................................................................................................... 95
Printer does not pick up paper or misfeeds ....................................................................................................................... 96
Introduction ........................................................................................................................................................ 96
The product does not pick up paper ............................................................................................................... 96
The product picks up multiple sheets of paper ............................................................................................ 96
The document feeder jams, skews, or picks up multiple sheets of paper ............................................... 96
Clear paper jams ..................................................................................................................................................................... 98
Introduction ........................................................................................................................................................ 98
Paper jam locations ........................................................................................................................................... 98
Experiencing frequent or recurring paper jams? .......................................................................................... 99
Clear paper jams in the document feeder (fw models only) .................................................................... 102
Clear paper jams in Tray 1 ............................................................................................................................. 105
Clear paper jams in the rear door and the fuser area ............................................................................... 106
Clear paper jams in the output bin ............................................................................................................... 108
Improve print quality ........................................................................................................................................................... 110
Introduction ...................................................................................................................................................... 110
Update the printer rmware .......................................................................................................................... 111
Print from a dierent software program ..................................................................................................... 111
Check the paper-type setting for the print job ........................................................................................... 111
Check the paper type setting on the printer .......................................................................... 111
Check the paper type setting (Windows) ................................................................................ 111
Check the paper type setting (macOS) ................................................................................... 111
Check toner-cartridge status ........................................................................................................................ 112
Print a cleaning page ...................................................................................................................................... 113
Visually inspect the toner cartridge or cartridges ...................................................................................... 115
Check paper and the printing environment ................................................................................................ 115
Step one: Use paper that meets HP specications ............................................................... 115
Step two: Check the environment ............................................................................................ 115
Step three: Set the individual tray alignment ........................................................................ 116
Try a dierent print driver .............................................................................................................................. 117
Check the EconoMode settings ..................................................................................................................... 117
Adjust Print Density ........................................................................................................................................ 118
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Calibrate the printer to align the colors ....................................................................................................... 119
Adjust color settings (Windows) ................................................................................................................... 120
Print and interpret the print quality page ................................................................................................... 121
Resolving print quality problems ...................................................................................................................................... 123
Introduction ...................................................................................................................................................... 123
Troubleshoot print quality problems ........................................................................................................... 123
Improve copy and scan image quality .............................................................................................................................. 131
Introduction ...................................................................................................................................................... 131
Check the scanner glass for dirt and smudges .......................................................................................... 131
Eliminate lines or streaks when using the document feeder .................................................................. 132
Check the paper settings ............................................................................................................................... 132
Check the image adjustment settings ......................................................................................................... 133
Optimize for text or pictures ......................................................................................................................... 135
Check the scanner resolution and color settings on the computer ........................................................ 136
Resolution and color guidelines ............................................................................................... 136
Color .............................................................................................................................................. 137
Edge-to-edge copying .................................................................................................................................... 137
Clean the pickup rollers and separation pad in the document feeder (fw models only) ..................... 138
Improve fax image quality .................................................................................................................................................. 139
Introduction ...................................................................................................................................................... 139
Check the scanner glass for dirt and smudges .......................................................................................... 139
Check the send-fax resolution settings ....................................................................................................... 139
Check the error-correction settings ............................................................................................................. 140
Check the t-to-page setting ........................................................................................................................ 140
Send to a dierent fax machine .................................................................................................................... 140
Check the sender's fax machine ................................................................................................................... 140
Solve wired network problems .......................................................................................................................................... 141
Introduction ...................................................................................................................................................... 141
Poor physical connection ............................................................................................................................... 141
The computer is using the incorrect IP address for the printer ............................................................... 141
The computer is unable to communicate with the printer ....................................................................... 142
The printer is using incorrect link and duplex settings for the network ................................................. 142
New software programs might be causing compatibility problems ....................................................... 142
The computer or workstation might be set up incorrectly ....................................................................... 142
The printer is disabled, or other network settings are incorrect ............................................................. 142
Solve wireless network problems (wireless models only) ............................................................................................ 143
Introduction ...................................................................................................................................................... 143
Wireless connectivity checklist ...................................................................................................................... 143
The printer does not print after the wireless conguration completes .................................................. 144
The printer does not print, and the computer has a third-party rewall installed ............................... 144
The wireless connection does not work after moving the wireless router or printer .......................... 144
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Cannot connect more computers to the wireless printer ......................................................................... 144
The wireless printer loses communication when connected to a VPN ................................................... 145
The network does not appear in the wireless networks list .................................................................... 145
The wireless network is not functioning ..................................................................................................... 145
Perform a wireless network diagnostic test ............................................................................................... 145
Reduce interference on a wireless network ................................................................................................ 146
Solve fax problems .............................................................................................................................................................. 147
Introduction ...................................................................................................................................................... 147
Fax troubleshooting checklist ....................................................................................................................... 147
Solve general fax problems ........................................................................................................................... 148
Faxes are sending slowly ........................................................................................................... 148
Fax quality is poor ...................................................................................................................... 149
Fax cuts o or prints on two pages ......................................................................................... 149
Index ........................................................................................................................................................................................................... 151
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1 Printer overview
●
Warning icons
●
Printer views
●
Printer specications
●
Printer hardware setup and software installation
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM182MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 1
Warning icons
Warning icon denitions: The following warning icons may appear on HP products. Apply appropriate caution
where applicable.
●
Caution: Electric shock
●
Caution: Hot surface
●
Caution: Keep body parts away from moving parts
●
Caution: Sharp edge in close proximity
2 Chapter 1 Printer overview ENWW
Printer views
1
3
4
9
8
5
7
6
2
●
Printer front view
●
Printer back view
●
LED control-panel view
●
2-line LCD control-panel view
Printer front view
Table 1-1 Printer front view
Number Description
1 Scanner
2 Control panel (varies by model)
3 Output bin
4 Output bin extension
5 Front door (access to the toner cartridges)
6 Model number
7 Tray 1
8 Power button
9 Document feeder (fw models only)
ENWW Printer views 3
Printer back view
3
5
4
6
7
2
1
Table 1-2 Printer back view
Number Description
1 Rear door (access for clearing jams)
2 Serial number and product number label
3 Power connection
4 USB interface port
5 Ethernet port
6 Fax “line in” port for attaching the fax phone line to the printer (fax models only)
7 Telephone “line out” port for attaching an extension phone, answering machine, or other device (fax models only)
4 Chapter 1 Printer overview ENWW
LED control-panel view
1
3
2
5 46
9
7
8
10
Table 1-3 LED control-panel view
Number Item Description
1 Control panel LED display This screen displays error codes and numerical information for copy jobs.
2 Up arrow button Use this button to increase the value that appears on the display.
3 Down arrow button Use this button to decrease the value that appears on the display.
4 Start Color Copy / Resume
button
5
6
7
Start Mono Copy button
Copy Setup button
Cancel button
8 Attention LED The Attention light blinks when the printer requires user attention, such as when the
9 Ready LED The Ready light glows without blinking when the printer is ready to print. It blinks
Press this button to start a color copy job.
Press this button to start a mono copy job.
Use this button to navigate through the Number of Copies, Lighter/Darker, and
Reduce/Enlarge options. The default option is Number of Copies.
Press this button to perform the following actions:
● Cancel a print job when the printer is printing.
● Reset the current copy settings to the default values when the printer is idle.
● Exit Copy Default Setting mode without saving the value when the printer is in
Copy Default Setting mode.
printer runs out of paper or a toner cartridge needs to be changed. If the light glows
without blinking, the printer has experienced an error.
when the printer is receiving print data or canceling a print job.
10 Supplies LEDs A Supplies light blinks when a supply error occurs, and it glows without blinking when
the supply is very low and replacement is required.
ENWW Printer views 5
2-line LCD control-panel view
1
2
6
5
7
9
10
11
12
15
17
18
16
13
3
4
8
14
Table 1-4 2-line LCD control-panel view
Number Item Description
1 2-line control panel display This screen displays menus and printer information.
2
3 OK button Use the OK button for the following actions:
Left arrow button
4
Right arrow button
5
Cancel button
Use this button to navigate through the menus or to decrease a value that appears on
the display.
● Open the control-panel menus.
● Open a submenu displayed on the control-panel display.
● Select a menu item.
● Clear some errors.
● Begin a print job in response to a control-panel prompt (for example, when the
message Press [OK] to continue appears on the control-panel display).
Use this button to navigate through the menus or to increase a value that appears on
the display.
Use this button to cancel a print job or to exit the control panel menus.
6
7 Start Color Copy / Resume
Start Mono Copy button
button
Use this button to start a mono copy job.
Use this button to start a color copy job.
8
Number of Copies button
Use this button to set the number of copies to be produced.
6 Chapter 1 Printer overview ENWW
Table 1-4 2-line LCD control-panel view (continued)
Number Item Description
9
10
11 Alphanumeric keypad Use the keypad to provide fax numbers.
12
13
14
15
16
17 Ready LED The Ready light glows without blinking when the printer is ready to print. It blinks
Lighter/Darker button
Copy Menu button
Fax Redial button (fax
models only)
Start Fax button (fax
models only)
Setup button
Wireless button
Back arrow button
Use this button to adjust the darkness setting for the current copy job.
Use this button to open the Copy menu.
Use this button to recall the fax number used for the previous fax job.
Use this button to start a fax job.
Use this button to open the Setup menu.
Use this button to access the wireless menu.
Use this button for the following actions:
● Exit the control-panel menus.
● Scroll back to a previous menu in a submenu list.
● Scroll back to a previous menu item in a submenu list (without saving changes
to the menu item).
when the printer is receiving print data or canceling a print job.
18 Attention LED The Attention light blinks when the printer requires user attention, such as when the
printer runs out of paper or a toner cartridge needs to be changed. If the light glows
without blinking, the printer has experienced an error.
ENWW Printer views 7
Printer specications
IMPORTANT: The following specications are correct at the time of publication, but they are subject to change.
For current information, see www.hp.com/support/ljM182MFP.
●
Technical specications
●
Supported operating systems
●
Mobile printing solutions
●
Printer dimensions
●
Power consumption, electrical specications, and acoustic emissions
●
Operating environmental range
Technical specications
See www.hp.com/support/ljM182MFP for current information.
Supported operating systems
The following information applies to the printer-specic Windows PCL 6 and HP print drivers for macOS and to
the software installer.
Windows: The HP Software Installer installs the “HP PCL.6” version 3 print driver, the “HP PCL 6” version 3 print
driver, or the “HP PCL-6” version 4 print driver, depending on the Windows operating system, along with optional
software when using the software installer. Download the "HP PCL.6" version 3 print driver, the "HP PCL 6"
version 3 print driver, and the "HP PCL-6" version 4 print driver from the printer-support website for this printer:
www.hp.com/support/ljM182MFP.
macOS: Mac computers are supported with this printer. Download HP Smart either from 123.hp.com or from the
Printer Support page, and then use HP Smart to install the HP print driver. HP Smart is not included in the
HP Software Installer.
1. Go to 123.hp.com.
2. Follow the steps provided to download the printer software.
Linux: For information and print drivers for Linux, go to www.hp.com/go/linuxprinting.
UNIX: For information and print drivers for UNIX®, go to www.hp.com/go/unixmodelscripts.
Table
1-5 Supported operating systems and print drivers
Operating system Print driver installed (from the software on
the web)
Windows® XP SP3, 32-bit
The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the software installation.
Notes
Microsoft retired mainstream support for
Windows XP in April 2009. HP will continue
to provide best eort support for the
discontinued XP operating system. Some
features of the print driver are not
supported.
8 Chapter 1 Printer overview ENWW
Table 1-5 Supported operating systems and print drivers (continued)
Operating system Print driver installed (from the software on
the web)
Windows Vista®, 32-bit
Windows 7, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
Windows 8, 32-bit and 64-bit The “HP PCL 6” printer-specic print driver is
Windows 8.1, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
Windows 10, 32-bit and 64-bit The “HP PCL-6” V4 printer-specic print
Windows Server 2008 SP2, 32-bit The “HP PCL.6” printer-specic print driver is
The “HP PCL.6” printer-specic print driver is
installed for this operating system as part of
the software installation.
installed for this operating system as part of
the software installation.
installed for this operating system as part of
the software installation.
driver is installed for this operating system
as part of the software installation.
driver is installed for this operating system
as part of the software installation.
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Notes
Microsoft retired mainstream support for
Windows Vista in April 2012. HP will
continue to provide best eort support for
the discontinued Vista operating system.
Some features of the print driver are not
supported.
Windows 8 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
Windows 8.1 RT support is provided through
Microsoft IN OS Version 4, 32- bit driver.
Microsoft retired mainstream support for
Windows Server 2008 in January 2015. HP
will continue to provide best eort support
for the discontinued Server 2008 operating
system. Some features of the print driver
are not supported.
Windows Server 2008 SP2, 64-bit The “HP PCL 6” printer-specic print driver is
available for download from the printersupport website. Download the driver, and
then use the Microsoft Add Printer tool to
install it.
Windows Server 2008 R2, SP 1, 64-bit The “HP PCL 6” printer-specic print driver is
installed for this operating system as part of
the software installation.
Windows Server 2012, 64-bit The “HP PCL 6” printer-specic print driver is
installed for this operating system as part of
the software installation.
Windows Server 2012 R2, 64-bit The “HP PCL-6” printer-specic print driver is
installed for this operating system as part of
the software installation.
Windows 10 server (Server 2016), 32-bit
and 64-bit
macOS v10.15 Catalina, macOS v10.14
Mojave, macOS v10.13 High Sierra, macOS
v10.12 Sierra
The “HP PCL-6” printer-specic print driver is
installed for this operating system as part of
the software installation.
To install the print driver, download
HP Smart from 123.hp.com. Follow the
steps provided to install the printer software
and print driver.
Microsoft retired mainstream support for
Windows Server 2008 in January 2015. HP
will continue to provide best eort support
for the discontinued Server 2008 operating
system.
NOTE: For a current list of supported operating systems, go to www.hp.com/support/ljM182MFP for HP's all-
inclusive help for the printer.
ENWW Printer specications 9
NOTE: For HP UPD driver support for this printer, go to www.hp.com/go/upd. Under Additional information,
click the links.
Table 1-6 Minimum system requirements
Windows macOS
● Internet connection
● Dedicated USB 1.1 or 2.0 connection or a network connection
● 400 MB of available hard-disk space
● 1 GB RAM (32-bit) or 2 GB RAM (64-bit)
Mobile printing solutions
HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
LaserJetMobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.
● Wi-Fi Direct (wireless models only)
● HP ePrint via email (Requires HP Web Services to be enabled and the printer to be registered with
HP Connected)
● HP ePrint app (Available for Android, iOS, and Blackberry)
● HP Smart app for iOS and Android devices
● HP ePrint software
● Internet connection
● 1 GB of available hard-disk space
● Google Cloud Print
● AirPrint
● Android Printing
10 Chapter 1 Printer overview ENWW
Printer dimensions
1
3
2
3
2
1
1
1
3
3
2
2
Figure 1-1 Dimensions for the n and nw models
Table 1-7 Dimensions for the n and nw models
Dimension Printer fully closed Printer fully open
1. Height 292.6 mm (11.5 in) 545 mm (21.5 in)
2. Depth 380 mm (15 in) 855 mm (33.7 in)
3. Width 420 mm (16.5 in) 420 mm (16.5 in)
Weight (with cartridges) 15.7 kg (34.6 lb) 15.7 kg (34.6 lb)
Figure 1-2 Dimensions for the fw models
ENWW Printer specications 11
Table 1-8 Dimensions for the fw models
Dimension Printer fully closed Printer fully open
1. Height 341.2 mm (13.4 in) 540 mm (21.3 in)
2. Depth 380 mm (15 in) 855 mm (33.7 in)
3. Width 420 mm (16.5 in) 457 mm (18 in)
Weight (with cartridges) 16.3 kg (35.9 lb) 16.3 kg (35.9 lb)
Power consumption, electrical specications, and acoustic emissions
See www.hp.com/support/ljM182MFP for current information.
CAUTION: Power requirements are based on the country/region where the printer is sold. Do not convert
operating voltages. This will damage the printer and void the printer warranty.
Operating environmental range
Table 1-9 Operating environmental range
Environment Recommended Allowed
Temperature 15° to 27°C (59° to 80.6°F) 10° to 32.5°C (50° to 90.5°F)
Relative humidity 30% to 70% relative humidity (RH) 10% to 80% (RH)
12 Chapter 1 Printer overview ENWW
Printer hardware setup and software installation
For basic setup instructions, see the Setup Poster and Getting Started Guide that came with the printer. For
additional instructions, go to HP support on the Web.
Go to www.hp.com/support/ljM182MFP for HP's all-inclusive help for the printer. Find the following support:
● Install and congure
● Learn and use
●
Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW Printer hardware setup and software installation 13
14 Chapter 1 Printer overview ENWW
2 Paper trays
●
Introduction
●
Load Tray 1
●
Load and print envelopes
●
Load and print labels
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM182MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 15
Introduction
CAUTION: Do not extend more than one paper tray at a time.
Do not use paper tray as a step.
Keep hands out of paper trays when closing.
All trays must be closed when moving the printer.
Load Tray 1
Introduction
The following information describes how to load paper into Tray 1. This tray holds up to 150 sheets of 75 g/m
(20 lb) paper.
NOTE: To avoid paper jams:
● Never add or remove paper from the tray during printing.
● Before loading the tray, remove all of the paper from the input tray and straighten the stack.
● When loading the tray, do not fan the paper.
● Use paper that is not wrinkled, folded, or damaged.
1. Open the tray.
NOTE: Do not open this tray while it is in use.
2
16 Chapter 2 Paper trays ENWW
2. Adjust the paper guides by squeezing the
adjustment latches and sliding the guides to the
size of the paper being used.
NOTE: To load legal-size paper, extend the tray
front by pressing the blue latch and pulling the
front of the tray. When loaded with legal-size
paper, Tray 1 extends from the front of the printer
approximately 57.5 mm (2.2 in).
3. Load the paper into the tray. For information about
how to orient the paper, see Tray 1 paper
orientation on page 19.
ENWW Load Tray 1 17
4. Adjust the guides so that they lightly touch the
paper stack, but do not bend it.
NOTE: Do not adjust the paper guides tightly
against the paper stack.
NOTE: To prevent jams, adjust the paper guides
to the correct size and do not overll the tray.
5. Close the tray.
18 Chapter 2 Paper trays ENWW
Tray 1 paper orientation
123
When using paper that requires a specic orientation, load it according to the information in the following tables.
Table 2-1 Letterhead or preprinted
Image orientation Output Paper size How to load paper
Portrait 1-sided printing Letter, Legal, Executive, Ocio (8.5 x 13), A4,
A6, B5 (JIS), B5 (ISO), Postcard #10,
Japanese Postcard (Postcard (JIS)), Double
Japan Postcard Rotated (Double Postcard
(JIS))
Portrait 2-sided printing Letter, Legal, Executive, Ocio (8.5 x 13), A4,
A6, B5 (JIS), B5 (ISO), Postcard #10,
Japanese Postcard (Postcard (JIS)), Double
Japan Postcard Rotated (Double Postcard
(JIS))
Face-up
Top edge toward the back of the tray
Face-down
Top edge toward the back of the tray
Landscape 1-sided printing A5 Face-up
Top edge toward the back of the tray
ENWW Load Tray 1 19
Table 2-1 Letterhead or preprinted (continued)
Image orientation Output Paper size How to load paper
Landscape 2-sided printing A5 Face-down
Top edge toward the back of the tray
Portrait 1-sided printing or 2-sided
printing
Landscape 1-sided printing or 2-sided
printing
Letter, Legal, Executive, Ocio (8.5 x 13), A4,
A6, B5 (JIS), B5 (ISO), Postcard #10,
Japanese Postcard (Postcard (JIS)), Double
Japan Postcard Rotated (Double Postcard
(JIS))
A5 Face-up
Face-up
Holes toward the left side of the tray
Holes toward the front of the tray
20 Chapter 2 Paper trays ENWW
Table 2-2 Prepunched
Image orientation Output Paper size How to load paper
Portrait 1-sided printing or 2-sided
printing
Landscape 1-sided printing or 2-sided
printing
Letter, Legal, Executive, Ocio (8.5 x 13), A4,
A6, B5 (JIS), B5 (ISO), Postcard #10,
Japanese Postcard (Postcard (JIS)), Double
Japan Postcard Rotated (Double Postcard
(JIS))
A5 Face-up
Face-up
Holes toward the left side of the tray
Holes toward the front of the tray
ENWW Load Tray 1 21
Load and print envelopes
Introduction
The following information describes how to print and load envelopes. Tray 1 holds up to 5 envelopes.
To print envelopes using the manual feed option, follow these steps to select the correct settings in the print
driver, and then load the envelopes into the tray after sending the print job to the printer.
Print envelopes
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and
then select the printer.
3. Click or tap the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the envelopes.
5. In the Paper type drop-down list, select Envelope.
6. In the Paper source drop-down list, select Manual feed.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the OK button to print the job.
Envelope orientation
Table
2-3 Envelope orientation
Tray Envelope size How to load envelopes
Tray 1 Envelope #10, Envelope Monarch,
Face up
Envelope B5, Envelope C5, Envelope DL
Short, postage end toward the back of the
tray
22 Chapter 2 Paper trays ENWW
Load and print labels
Introduction
The following information describes how to print and load labels. Tray 1 holds up to 50 sheets of labels.
To print labels using the manual feed option, follow these steps to select the correct settings in the print driver,
and then load the labels into the tray after sending the print job to the printer. When using manual feed, the
printer waits to print the job until it detects that the tray has been opened.
Manually feed labels
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: To access these features from a Windows 8 or 8.1 Start screen, select Devices, select Print, and
then select the printer.
3. Click the Paper/Quality tab.
4. In the Paper size drop-down list, select the correct size for the sheets of labels.
5. In the Paper type drop-down list, select Labels.
6. In the Paper source drop-down list, select Manual feed.
7. Click the OK button to close the Document Properties dialog box.
8. In the Print dialog box, click the OK button to print the job.
Label orientation
Table
2-4 Label orientation
Tray How to load labels
Tray 1 Face-up
Top edge toward the back of the tray
ENWW Load and print labels 23
24 Chapter 2 Paper trays ENWW
3 Supplies, accessories, and parts
●
Order supplies, accessories, and parts
●
Replace the toner cartridges
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM182MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 25
Order supplies, accessories, and parts
Ordering
Table 3-1 Ordering
Ordering option Ordering information
Order supplies and paper www.hp.com/go/suresupply
Order genuine HP parts or accessories www.hp.com/buy/parts
Order through service or support providers Contact an HP-authorized service or support provider.
Order using the HP Embedded Web Server (EWS) To access, in a supported Web browser on the computer, enter the printer IP
address or host name in the address/URL eld. The EWS contains a link to
the HP SureSupply Web site, which provides options for purchasing Original
HP supplies.
Supplies and accessories
Table 3-2 North America, Latin America, Asia Pacic Countries/Regions, and Japan
Item Description Cartridge number Part number
HP 215A Black Original LaserJet Toner
Cartridge
HP 215A Cyan Original LaserJet Toner
Cartridge
HP 215A Yellow Original LaserJet Toner
Cartridge
HP 215A Magenta Original LaserJet
Toner Cartridge
Standard-capacity replacement black toner
cartridge
Standard-capacity replacement cyan toner
cartridge
Standard-capacity replacement yellow toner
cartridge
Standard-capacity replacement magenta toner
cartridge
215A W2310A
215A W2311A
215A W2312A
215A W2313A
Table 3-3 Europe, Russia, CIS, Middle East, and Africa
Item Description Cartridge number Part number
HP 216A Black Original LaserJet Toner
Cartridge
HP 216A Cyan Original LaserJet Toner
Cartridge
HP 216A Yellow Original LaserJet Toner
Cartridge
HP 216A Magenta Original LaserJet
Toner Cartridge
Standard-capacity replacement black toner
cartridge
Standard-capacity replacement cyan toner
cartridge
Standard-capacity replacement yellow toner
cartridge
Standard-capacity replacement magenta toner
cartridge
216A W2410A
216A W2411A
216A W2412A
216A W2413A
Customer self-repair parts
Customer Self-Repair (CSR) parts are available for many HP LaserJet printers to reduce repair time. More
information about the CSR program and benets can be found at www.hp.com/go/csr-support and
www.hp.com/go/csr-faq.
26 Chapter 3 Supplies, accessories, and parts ENWW
Genuine HP replacement parts can be ordered at www.hp.com/buy/parts or by contacting an HP-authorized
service or support provider. When ordering, one of the following will be needed: part number, serial number
(found on back of printer), product number, or printer name.
● Parts listed as Mandatory self-replacement are to be installed by customers, unless you are willing to pay
HP service personnel to perform the repair. For these parts, on-site or return-to-depot support is not
provided under the HP printer warranty.
● Parts listed as Optional self-replacement can be installed by HP service personnel at your request for no
additional charge during the printer warranty period.
Table 3-4 Customer self-repair parts
Self-replacement
Item Description
150-sheet paper input tray Replacement cassette for Tray 1 Mandatory RM2-1688-000
options Part number
ENWW Order supplies, accessories, and parts 27
Replace the toner cartridges
Introduction
This printer indicates when the toner cartridge level is low. The actual toner cartridge life remaining can vary.
Consider having a replacement cartridge available to install when print quality is no longer acceptable.
To purchase cartridges or check cartridge compatibility for the printer, go to HP SureSupply at www.hp.com/go/
suresupply. Scroll to the bottom of the page and verify that the country/region is correct.
The printer uses four colors and has a dierent toner cartridge for each color: yellow (Y), magenta (M), cyan (C),
and black (K). The toner cartridges are inside the front door.
Table 3-5 North America, Latin America, Asia Pacic Countries/Regions, and Japan
Item Description Cartridge number Part number
HP 215A Black Original LaserJet
Toner Cartridge
HP 215A Cyan Original LaserJet
Toner Cartridge
HP 215A Yellow Original LaserJet
Toner Cartridge
HP 215A Magenta Original LaserJet
Toner Cartridge
Standard-capacity replacement black toner
cartridge
Standard-capacity replacement cyan toner
cartridge
Standard-capacity replacement yellow
toner cartridge
Standard-capacity replacement magenta
toner cartridge
215A W2310A
215A W2311A
215A W2312A
215A W2313A
Table 3-6 Europe, Russia, CIS, Middle East, and Africa
Item Description Cartridge number Part number
HP 216A Black Original LaserJet
Toner Cartridge
HP 216A Cyan Original LaserJet
Toner Cartridge
HP 216A Yellow Original LaserJet
Toner Cartridge
HP 216A Magenta Original LaserJet
Toner Cartridge
Standard-capacity replacement black toner
cartridge
Standard-capacity replacement cyan toner
cartridge
Standard-capacity replacement yellow
toner cartridge
Standard-capacity replacement magenta
toner cartridge
216A W2410A
216A W2411A
216A W2412A
216A W2413A
Do not remove the toner cartridge from its package until it is time to install it.
CAUTION: To prevent damage to the toner cartridge, do not expose it to light for more than a few minutes.
Cover the green imaging drum if the toner cartridge must be removed from the printer for an extended period of
time.
The following illustration shows the toner-cartridge components.
28 Chapter 3 Supplies, accessories, and parts ENWW
Table 3-7 Toner-cartridge components
Number Description
1 Handle
2 Imaging drum
3 Memory chip
CAUTION: If toner gets on clothing, wipe it o by using a dry cloth and wash the clothes in cold water. Hot water
sets toner into fabric.
NOTE: Information about recycling used toner cartridges is in the toner cartridge box.
ENWW Replace the toner cartridges 29
Remove and replace the toner cartridges
1. Open the front door.
2. Grasp the blue handle on the toner cartridge
drawer, and then pull out the drawer.
3. Grasp the handle on the toner cartridge, and then
pull the toner cartridge straight up to remove it.
30 Chapter 3 Supplies, accessories, and parts ENWW
4. Remove the new toner cartridge package from the
box, and then pull the release tab on the
packaging.
5. Remove the toner cartridge from the opened
packaging shell. Save all packaging for recycling
the used toner cartridge.
NOTE: Avoid touching the green imaging drum.
Fingerprints on the imaging drum can cause print
defects.
6. Holding the toner on both ends, gently rock the
toner cartridge end to end to distribute the toner
evenly inside the cartridge.
ENWW Replace the toner cartridges 31
7. Install the new toner cartridge. Make sure that the
color chip on the cartridge matches the color chip
on the drawer.
NOTE: Avoid touching the green imaging drum.
Fingerprints on the imaging drum can cause print
defects.
8. Close the toner cartridge drawer.
9. Close the front door.
32 Chapter 3 Supplies, accessories, and parts ENWW
4 Print
●
Print tasks (Windows)
●
Print tasks (macOS)
●
Mobile printing
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM182MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 33
Print tasks (Windows)
How to print (Windows)
The following procedure describes the basic printing process for Windows.
1. From the software program, select the Print option.
2. Select the printer from the list of printers. To change settings, click the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP Smart application downloads additional driver features when More
settings is selected.
NOTE: For more information, click the Help button (?) in the print driver.
3. Click the tabs in the print driver to congure the available options. For example, set the paper orientation
on the Finishing tab, and set the paper source, paper type, paper size, and quality settings on the Paper/
Quality tab.
4. Click the OK button to return to the Print dialog box. Select the number of copies to print from this screen.
5. Click the Print button to print the job.
Manually print on both sides (Windows)
Use this procedure for printers that do not have an automatic duplexer installed or to print on paper that the
duplexer does not support.
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP Smart application downloads additional driver features when More
settings is selected.
3. Click the Finishing tab.
34 Chapter 4 Print ENWW
4. Select Print on both sides (manually), and then click OK to close the Document Properties dialog.
5. In the Print dialog, click Print to print the rst side of the job.
6. Retrieve the printed stack from the output bin, and place it in Tray 1.
7. If prompted, select the appropriate control panel button to continue.
Print multiple pages per sheet (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click the Properties or Preferences button to open the
print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP Smart application downloads additional driver features when More
settings is selected.
3. Click the Finishing tab.
4. Select the number of pages per sheet from the Pages per sheet drop-down list.
5. Select the correct Print page borders, Page order, and Orientation options. Click OK to close the Document
Properties dialog.
6. In the Print dialog, click Print to print the job.
Select the paper type (Windows)
1. From the software program, select the Print option.
2. Select the printer from the list of printers, and then click or tap the Properties or Preferences button to
open the print driver.
NOTE: The name of the button varies for dierent software programs.
NOTE: In Windows 10, 8.1, and 8, these applications will have a dierent layout with dierent features
from what is described below for desktop applications. To access the print feature from a Start screen app,
complete the following steps:
● Windows 10: Select Print, and then select the printer.
● Windows 8.1 or 8: Select Devices, select Print, and then select the printer.
For the HP PCL-6 V4 driver, the HP Smart application downloads additional driver features when More
settings is selected.
3. Click the Paper/Quality tab.
ENWW Print tasks (Windows) 35
4. Select the option for the type of paper you are using, and then click OK.
5. Click OK to close the Document Properties dialog.
6. In the Print dialog, click Print to print the job.
36 Chapter 4 Print ENWW
Print tasks (macOS)
How to print (macOS)
The following procedure describes the basic printing process for macOS.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then select other menus to adjust the print settings.
NOTE: The name of the item varies for dierent software programs.
4. Click the Print button.
Automatically print on both sides (macOS)
NOTE: This information applies to printers that include an automatic duplexer.
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. Select a binding option from the Two-Sided drop-down list.
5. Click the Print button.
Manually print on both sides (macOS)
NOTE: This feature is available if you install the HP print driver. It might not be available if you are using AirPrint.
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Manual Duplex menu.
NOTE: The name of the item varies for dierent software programs.
4. Click the Manual Duplex box, and select a binding option.
5. Click the Print button.
6. Go to the printer, and remove any blank paper that is in Tray 1.
7. Retrieve the printed stack from the output bin and place it with the printed-side facing down in the input
tray.
8. If prompted, touch the appropriate control panel button to continue.
ENWW Print tasks (macOS) 37
Print multiple pages per sheet (macOS)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Layout menu.
NOTE: The name of the item varies for dierent software programs.
4. From the Pages per Sheet drop-down list, select the number of pages that you want to print on each sheet.
5. In the Layout Direction area, select the order and placement of the pages on the sheet.
6. From the Borders menu, select the type of border to print around each page on the sheet.
7. Click the Print button.
Select the paper type (macOS)
1. Click the File menu, and then click the Print option.
2. Select the printer.
3. Click Show Details or Copies & Pages, and then click the Media & Quality menu or the Paper/Quality menu.
NOTE: The name of the item varies for dierent software programs.
4. Select from the Media & Quality or Paper/Quality options.
NOTE: This list contains the master set of options available. Some options are not available on all printers.
● Media Type: Select the option for the type of paper for the print job.
● Print Quality: Select the resolution level for the print job.
● Edge-To-Edge Printing: Select this option to print close to the paper edges.
5. Click the Print button.
Additional print tasks
Go to www.hp.com/support/ljM182MFP.
Instructions are available for performing specic print tasks, such as the following:
● Create and use printing shortcuts or presets
● Select the paper size, or use a custom paper size
● Select the page orientation
● Create a booklet
● Scale a document to t a specic paper size
● Print the rst or last pages of the document on dierent paper
● Print watermarks on a document
38 Chapter 4 Print ENWW
Mobile printing
Introduction
HP oers multiple mobile and ePrint solutions to enable easy printing to an HP printer from a laptop, tablet,
smartphone, or other mobile device. To see the full list and to determine the best choice, go to www.hp.com/go/
LaserJetMobilePrinting.
NOTE: Update the printer rmware to ensure all mobile printing and ePrint capabilities are supported.
●
Wi-Fi Direct (wireless models only)
●
HP ePrint via email
●
HP ePrint software
●
AirPrint
●
Android embedded printing
Wi-Fi Direct (wireless models only)
Wi-Fi Direct enables printing from a wireless mobile device without requiring a connection to a network or the
Internet.
NOTE: Not all mobile operating systems are currently supported by Wi-Fi Direct.
NOTE: For non-Wi-Fi Direct capable mobile devices, the Wi-Fi Direct connection only enables printing. After
using Wi-Fi Direct to print, you must reconnect to a local network in order to access the Internet.
To access the printer Wi-Fi Direct connection, complete the following steps:
1. On the printer control panel, press the Setup button .
2. Open the following menus:
a. Network Setup
b. Wi-Fi Direct
c. Connection Method
3. Choose one of the following connection methods:
● Automatic: Choosing this option sets the password to 12345678.
● Manual: Choosing this option generates a secure, randomly generated password.
4. On the mobile device, open the Wi-Fi or Wi-Fi Direct menu.
5. From the list of available networks, select the printer name.
NOTE: If the printer name does not display, you might be out of range of the Wi-Fi Direct signal. Move the
device closer to the printer.
6. If prompted, enter the Wi-Fi Direct password, or select OK on the printer control panel.
ENWW Mobile printing 39
NOTE: For Android devices that support Wi-Fi Direct, if the connection method is set to Automatic, the
connection will occur automatically, without a password prompt. If the connection method is set to Manual,
you will need to either press the OK button, or provide a personal identication number (PIN) — displayed
on the printer control panel — as a password on the mobile device.
7. Open the document, and then select the Print option.
8. Select the printer from the list of available printers, and then select Print.
9. After the print job is complete, some mobile devices need to be reconnected to the local network.
The following devices and computer operating systems support Wi-Fi Direct:
● Android 4.0 and later tablets and phones with the HP Print Service or Mopria mobile printing plugin installed
● Most Windows 8.1 computers, tablets, and laptops that have the HP print driver installed
The following devices and computer operating systems do not support Wi-Fi Direct, but can print to a printer that
does:
● Apple iPhone and iPad
● Mac computers running macOS
For more information on Wi-Fi Direct printing, go to www.hp.com/go/wirelessprinting.
Wi-Fi Direct capabilities can be enabled or disabled from the printer control panel.
Enable or disable Wi-Fi Direct
1. On the printer control panel, press the Setup button , and then open the Network Setup menu.
2. Open the following menus:
a. Wi-Fi Direct
b. On/O
3. Select the On menu item. Selecting the O item disables Wi-Fi Direct printing.
NOTE: In environments where more than one model of the same printer is installed, it might be helpful to
provide each printer a unique Wi-Fi Direct name for easier printer identication for Wi-Fi Direct printing. The Wi-Fi
Direct Name is available by pressing the OK button, and then opening the following menus:
a. Network Setup
b. Wi-Fi Direct
c. Wi-Fi Direct Name
40 Chapter 4 Print ENWW
Change the printer Wi-Fi Direct name
Follow this procedure to change the printer Wi-Fi Direct name using the HP Embedded Web Server (EWS):
Step one: Open the HP Embedded Web Server
1. On the printer control panel, press the Setup button . Open the Network Setup menu, select Show IP
Address, and then select Yes. Return to the Home screen to view the IP address.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
Step two: Change the Wi-Fi Direct name
1. Click the Networking tab.
2. On the left navigation pane, click the Wi-Fi Direct Setup link.
3. In the Wi-Fi Direct Name eld, enter the new name.
4. Click Apply.
HP ePrint via email
Use HP ePrint to print documents by sending them as an email attachment to the printer's email address from
any email-enabled device.
To use HP ePrint, the printer must meet these requirements:
● The printer must be connected to a wired or wireless network and have Internet access.
● HP Web Services must be enabled on the printer, and the printer must be registered with HP Connected.
Follow this procedure to enable HP Web Services and register with HP Connected:
1. On the printer control panel, press the Setup button . Open the Network Setup menu, select Show
IP Address, and then select Yes. Return to the Home screen to view the IP address.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
3. Click the HP Web Services tab, and then click Enable. The printer enables Web Services, and then
prints an information page.
The information page contains the printer code necessary to register the HP printer at HP Connected.
4. Go to www.hpconnected.com to create an HP ePrint account and complete the setup process.
ENWW Mobile printing 41
HP ePrint software
The HP ePrint software makes it easy to print from a Windows or Mac desktop or laptop computer to any HP
ePrint-capable printer. This software makes it easy to nd HP ePrint-enabled printers that are registered to your
HP Connected account. The target HP printer can be located in the oice or at locations across the globe.
● Windows: After installing the software, open the Print option from within your application, and then select
HP ePrint from the installed printers list. Click the Properties button to congure print options.
● macOS: After installing the software, select File, Print, and then select the arrow next to PDF (in the bottom
left of the driver screen). Select HP ePrint.
For Windows, the HP ePrint software supports TCP/IP printing to local network printers on the network (LAN or
WAN) to products that support UPD PostScript®.
Windows and macOS both support IPP printing to LAN or WAN network-connected products that support ePCL.
Windows and macOS also both support printing PDF documents to public print locations and printing using HP
ePrint via email through the cloud.
Go to www.hp.com/go/eprintsoftware for drivers and information.
NOTE: For Windows, the name of the HP ePrint Software print driver is HP ePrint + JetAdvantage.
NOTE: The HP ePrint software is a PDF workow utility for macOS, and is not technically a print driver.
NOTE: HP ePrint Software does not support USB printing.
AirPrint
Direct printing using Apple’s AirPrint is supported for iOS and from Mac computers running macOS 10.7 Lion and
newer. Use AirPrint to print directly to the printer from an iPad, iPhone (3GS or later), or iPod touch (third
generation or later) in the following mobile applications:
● Mail
● Photos
● Safari
● iBooks
● Select third-party applications
To use AirPrint, the printer must be connected to the same network (sub-net) as the Apple device. For more
information about using AirPrint and about which HP printers are compatible with AirPrint, go to
www.hp.com/go/MobilePrinting.
NOTE: Before using AirPrint with a USB connection, verify the version number. AirPrint versions 1.3 and earlier
do not support USB connections.
42 Chapter 4 Print ENWW
Android embedded printing
HP's built-in print solution for Android and Kindle enables mobile devices to automatically nd and print to HP
printers that are either on a network or within wireless range for Wi-Fi Direct printing.
The print solution is built into the many versions of the operating system.
NOTE: If printing is not available on your device, go to the Google Play > Android apps and install the HP Print
Service Plugin.
For more information on how to use Android embedded printing and which Android devices are supported, go to
www.hp.com/go/LaserJetMobilePrinting.
ENWW Mobile printing 43
44 Chapter 4 Print ENWW
5 Copy
●
Make a copy
●
Copy on both sides (duplex)
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM182MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 45
Make a copy
1 2
NOTE: The steps vary according to the type of control panel.
Table 5-1 Control panels
Number Description
1 LED control panel
2 2-line control panel
LED control panels:
1. Load the document on the scanner glass according to the indicators on the printer.
2. Press the Copy Menu button to choose any of the following copy settings.
● Select the Number of Copies setting, and then use the arrow keys to adjust the number of copies.
● Select the Lighter/Darker setting, and then use the arrow keys to adjust the darkness setting for the
● Select the Enlarge/Reduce setting, and then use the arrow keys to adjust the size percentage of the
3. Press the Start Mono Copy button or the Start Color Copy / Resume button to start copying.
2-line control panels:
1. Load the document on the scanner glass according to the indicators on the printer.
2. Press the Copy Menu button .
3. To optimize copy quality for dierent types of documents, use the arrow keys to select the Optimize menu,
and then press the OK button. The following copy-quality settings are available:
● Auto Select: Use this setting when you are not concerned about the quality of the copy. This is the
● Mixed: Use this setting for documents that contain a mixture of text and graphics.
● Text: Use this setting for documents that contain mostly text.
current copy job.
copy job.
default setting.
● Picture: Use this setting for documents that contain mostly graphics.
46 Chapter 5 Copy ENWW
4. Press the Number of Copies button , and then use the arrow keys to adjust the number of copies.
Press the OK button.
Press the Start Mono Copy button or the Start Color Copy / Resume button to start copying.
5.
ENWW Make a copy 47
Copy on both sides (duplex)
Copy on both sides manually
1. Place the document face-down on the scanner glass with the upper-left corner of the page in the upper-
left corner of the glass. Close the scanner.
2. Press the Start Copy button to start copying.
3. Retrieve the printed page from the output bin, and place it with the printed-side facing down, top edge rst
in the input tray.
4. Flip the original document on the scanner glass to copy the second side.
5. Press the Start Copy button to start copying.
6. Repeat this process until you have copied all of the pages.
48 Chapter 5 Copy ENWW
6 Scan
●
Scan by using the HP Scan software (Windows)
●
Scan by using the HP Smart Software (macOS)
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM182MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 49
Scan by using the HP Scan software (Windows)
Use the HP Scan software to initiate scanning from software on your computer. You can save the scanned image
as a le or send it to another software application.
1. Open the HP Printer Assistant.
● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
● Windows 7: From the computer desktop, click Start, select All Programs, click HP, click the folder for
the printer, and then select the printer name.
2. In the HP Printer Assistant, select Scan, and then select Scan a Document or Photo.
3. Adjust the settings if necessary.
4. Click Scan.
50 Chapter 6 Scan ENWW
Scan by using the HP Smart Software (macOS)
Use the HP Smart software to initiate scanning from software on your computer.
1. Load the document in the document feeder or on the scanner glass according to the indicators on the
printer.
2. From the computer, open HP Smart, which is located in the Applications folder.
3. Follow the on-screen instructions to scan the document.
4. When you have scanned all the pages, click File and then Save to save them to a le.
ENWW Scan by using the HP Smart Software (macOS) 51
52 Chapter 6 Scan ENWW
7 Fax
●
Set up to send and receive faxes
●
Send a fax
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM182MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 53
Set up to send and receive faxes
●
Before starting
●
Step 1: Identify the phone connection type
●
Step 2: Set up the fax
●
Step 3: Congure the fax time, date, and header
●
Step 4: Run a fax test
Before starting
Make sure that the printer was fully set up before connecting the fax service.
NOTE: Use the telephone cable and any adapters that shipped with the printer to connect the printer to the
telephone jack.
NOTE: In countries/regions that use serial telephone systems, an adapter is shipped with the printer. Use the
adapter to connect other telecom devices to the same telephone jack the printer is connected to.
Complete the instructions in each of the following four steps:
Step 1: Identify the phone connection type on page 54.
Step 2: Set up the fax on page 55.
Step 3: Congure the fax time, date, and header on page 59.
Step 4: Run a fax test on page 61.
Step 1: Identify the phone connection type
Review the following equipment and service types to determine which setup method to use. The method used
depends on the equipment and services already installed on the phone system.
NOTE: The printer is an analog device. HP recommends using the printer on a dedicated analog telephone line.
● Dedicated phone line: The printer is the only piece of equipment or service connected to the phone line
● Voice calls: Voice and fax calls use the same phone line
● Answering machine: An answering machine answers voice calls on the same phone line used for fax calls
● Voice mail: A voice-mail subscription service uses the same phone line as the fax
● Distinctive ring service: A service from the telephone company that allows several phone numbers to be
associated with one phone line, and each number has a dierent ring pattern; the printer detects the ring
pattern assigned to it and answers the call
● Computer dial-up modem: A computer uses the phone line to connect to the Internet through a dial-up
connection
● DSL line: A digital subscriber line (DSL) service from the telephone company; this service might be called
ADSL in some countries/regions
54 Chapter 7 Fax ENWW
● PBX or ISDN phone system: A private branch exchange (PBX) phone system or an integrated services digital
network (ISDN) system
● VoIP phone system: Voice over Internet protocol (VoIP) through an Internet provider
Step 2: Set up the fax
Click the link below that best describes the environment in which the printer will be sending and receiving faxes,
and follow the setup instructions.
● Dedicated phone line on page 55
● Shared voice/fax line on page 56
● Shared voice/fax line with an answering machine on page 57
Instructions for only three of the connection types are included here. For more information about connecting the
printer with other connection types, go to the support website www.hp.com/support/ljM182MFP.
NOTE: This printer is an analog fax device. HP recommends using the printer on a dedicated analog telephone
line. For a digital environment, such as DSL, PBX, ISDN, or VoIP, make sure to use the correct lters and congure
the digital settings correctly. For more information, contact the digital service provider.
NOTE: Do not connect more than three devices to the telephone line.
NOTE: Voice mail is not supported with this printer.
Dedicated phone line
Follow these steps to set up the printer on a dedicated phone line with no additional services.
1. Connect the telephone cable to the fax port on the printer and to the telephone jack on the wall.
NOTE: Some countries/regions might require an adapter for the telephone cable that came with the
printer.
NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.
2. Set the printer to answer fax calls automatically.
a. Turn the printer on.
b. From the control panel, open the Setup menu.
ENWW Set up to send and receive faxes 55
c. Select the Fax Setup menu.
d. Select the Basic Setup menu.
e. Select the Answer Mode setting.
f. Select the Automatic option.
3. Continue to Step 3: Congure the fax time, date, and header on page 59.
Shared voice/fax line
Follow these steps to set up the printer on a shared voice/fax line.
1. Disconnect any devices that are connected to the telephone jack.
2. Connect the telephone cable to the fax port on the printer and to the telephone jack on the wall.
NOTE: Some countries/regions might require an adapter to the telephone cable that came with the
printer.
NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.
3. Remove the plug from the telephone line out port on the rear of the printer, and then connect a phone to
this port.
4. Set the printer to answer fax calls automatically.
a. Turn the printer on.
b. From the control panel, open the Setup menu.
56 Chapter 7 Fax ENWW
c. Select the Fax Setup menu.
d. Select the Basic Setup menu.
e. Select the Answer Mode setting, and then select the Automatic option.
5. Set the printer to check for a dial tone before sending a fax.
NOTE: This prevents the printer from sending a fax while someone is on the telephone.
a. From the control panel, open the Setup menu.
b. Select the Fax Setup menu.
c. Select the Advanced Setup menu.
d. Select the Detect Dial Tone setting, and then select On.
6. Continue to Step 3: Congure the fax time, date, and header on page 59.
Shared voice/fax line with an answering machine
Follow these steps to set up the printer on a shared voice/fax line with an answering machine.
1. Disconnect any devices that are connected to the telephone jack.
2. Connect the telephone cable to the fax port on the printer and to the telephone jack on the wall.
NOTE: Some countries/regions might require an adapter for the telephone cable that came with the
printer.
NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.
3. Remove the plug from the telephone line out port on the rear of the printer.
ENWW Set up to send and receive faxes 57
4. Connect the answering machine telephone cable to the telephone line out port on the rear of the printer.
NOTE: Connect the answering machine directly to the printer, or the answering machine might record fax
tones from a sending fax machine and the printer might not receive faxes.
NOTE: If the answering machine does not have a built-in telephone, connect a telephone to the OUT port
on the answering machine for convenience.
NOTE: On some printers, the fax port might be above the phone port. Refer to the icons on the printer.
5. Congure the rings to answer setting on the printer.
a. Turn the printer on.
b. From the control panel, open the Setup menu.
c. Select the Fax Setup menu.
d. Select the Basic Setup menu.
e. Select the Rings to Answer option.
f. Use the numeric keypad on the printer control panel to set the number of rings, and then select OK.
6. Set the printer to answer fax calls automatically.
a. From the control panel, open the Setup menu.
b. Select the Fax Setup menu.
c. Select the Basic Setup menu.
d. Select the Answer Mode setting, and then select the Automatic option.
7. Set the printer to check for a dial tone before sending a fax.
NOTE: This prevents the printer from sending a fax while someone is on the telephone.
a. From the control panel, open the Setup menu.
b. Select the Fax Setup menu.
58 Chapter 7 Fax ENWW
c. Select the Advanced Setup menu.
d. Select the Detect Dial Tone setting, and then select the On button.
8. Continue to Step 3: Congure the fax time, date, and header on page 59.
Step 3: Congure the fax time, date, and header
Congure the printer fax settings using one of the following methods:
● HP Fax Setup Wizard on page 59 (recommended method)
● Printer control panel on page 59
● HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) on page 60 (if the software is
installed)
NOTE: In the United States and many other countries/regions, setting the time, date, and other fax header
information is a legal requirement.
HP Fax Setup Wizard
Access the Fax Setup Wizard after initial setup and software installation by following these steps.
NOTE: Some operating systems do not support the Fax Setup Wizard.
1. Open the HP Printer Assistant.
● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
2. In the HP Printer Assistant, select Fax, and then select Fax Setup Wizard.
3. Follow the on-screen instructions in the HP Fax Setup Wizard to congure the fax settings.
4. Continue to Step 4: Run a fax test on page 61.
Printer control panel
To use the control panel to set the date, time, and header, complete the following steps.
1. From the control panel, open the Setup menu.
2. Select the Fax Setup menu.
name.
select the printer name.
Programs, click HP, click the folder for the printer, and then select the printer name.
3. Select the Basic Setup menu.
4. Select the Time/Date option.
5. Select 12-hour clock or 24-hour clock.
ENWW Set up to send and receive faxes 59
6. Use the keypad to enter the current time, and then select OK.
7. Select the date format.
8. Use the keypad to enter the current date, and then select OK.
9. Select the Fax Header menu.
10. Use the keypad to enter the fax number, and then select OK.
NOTE: The maximum number of characters for the fax number is 20.
11. Use the keypad to enter the company name or header, and then select OK.
NOTE: The maximum number of characters for the fax header is 25.
12. Continue to Step 4: Run a fax test on page 61.
HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
1. Start the HP EWS either from the software or a web browser.
Method one: Open the HP Embedded Web Server (EWS) from the software
a. Open the HP Printer Assistant.
● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the
printer name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the printer name.
b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.
Method two: Open the HP Embedded Web Server (EWS) from a web browser
a. On the printer control panel, press the Setup button . Open the Network Setup menu, select Show
IP Address, and then select Yes. Return to the Home screen to view the IP address.
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Click the Fax tab.
3. Follow the on-screen instructions to congure the fax settings.
4. Continue to Step 4: Run a fax test on page 61.
60 Chapter 7 Fax ENWW
Step 4: Run a fax test
Run a fax test to make sure that the fax is set up correctly.
1. From the control panel, open the Setup menu.
2. Select the Self Diagnostics menu.
3. Select the Run Fax Test option. The printer prints a test report.
4. Review the report.
● If the report indicates the printer passed the test, the printer is ready to send and receive faxes.
● If the report indicates the printer failed the test, review the report for more information about xing
the problem. The fax troubleshooting checklist has more information on resolving fax problems.
ENWW Set up to send and receive faxes 61
Send a fax
●
Fax from the atbed scanner
●
Fax from the document feeder (document feeder models only)
●
Use speed dials and group-dial entries
●
Send a fax from the software
●
Send a fax from a third-party software program, such as Microsoft Word
Fax from the atbed scanner
1. Place the document face-down on the scanner
glass.
2. On the printer control panel, press the Start Fax
button .
3. Use the keypad to enter the fax number.
4.
Press the Start Fax button .
5. The printer prompts you to conrm that you are
sending from the scanner glass. Press the OK
button.
6. The printer prompts you to load the rst page.
Press the OK button.
7. The printer scans the rst page and then prompts
you to load another page. If the document has
multiple pages, use the arrow keys to select the
Yes option, and then press OK. Continue this
process until you have scanned all the pages.
8. When you have scanned the last page, use the
arrow keys to select the No option at the prompt,
and then press OK. The printer sends the fax.
62 Chapter 7 Fax ENWW
Fax from the document feeder (document feeder models only)
123
123
123
1. Insert the originals into the document feeder face-
up.
CAUTION: To prevent damage to the printer, do
not use an original that contains correction tape,
correction uid, paper clips, or staples. Also, do not
load photographs, small originals, or fragile
originals into the document feeder.
2. Adjust the paper guides until they are snug against
the paper.
3. On the printer control panel, press the Start Fax
button .
4. Use the keypad to enter the fax number.
5.
Press the Start Fax button .
Use speed dials and group-dial entries
NOTE: Phone book entries must be set up using the HP Embedded Web Server (EWS) prior to using the phone
book to send faxes.
1. Load the document onto the scanner glass or into
the document feeder.
ENWW Send a fax 63
2. On the printer control panel, press the Start Fax
button .
3. Use the keypad to enter the speed dial or group
dial number that you want to use.
4.
Press the Start Fax button .
Send a fax from the software
The procedure to send a fax varies according to your specications. The most typical steps follow.
1. Open the HP Printer Assistant.
● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the printer name.
2. In the HP Printer Assistant, select Fax, and then select Send Fax. The fax software opens.
3. Enter the fax number of one or more recipients.
4. Load the document on the scanner glass or in the document feeder.
5. Click Send Now.
Send a fax from a third-party software program, such as Microsoft Word
1. Open a document in a third-party program.
2. Click the File menu, and then click Print.
3. Select the fax print driver from the print driver drop-down list. The fax software opens.
4. Enter the fax number of one or more recipients.
5. Include any pages loaded at the printer. This step is optional.
6. Click Send Now.
64 Chapter 7 Fax ENWW
8 Manage the printer
●
Change the printer connection type (Windows)
●
Advanced conguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows)
●
Congure IP network settings
●
Printer security features
●
Energy-conservation settings
●
HP Web Jetadmin
●
Update the rmware
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM182MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 65
Change the printer connection type (Windows)
If you are already using the printer and you wish to change the way it is connected, use Device Setup & Software
to change the connection. For example, connect the new printer to the computer using a USB or network
connection, or change the connection from a USB to a wireless connection.
To open Device Setup & Software, complete the following procedure:
1. Open the HP Printer Assistant.
● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the printer name.
2. In the HP Printer Assistant, select Tools from the navigation bar, and then select Device Setup & Software.
66 Chapter 8 Manage the printer ENWW
Advanced conguration with HP Embedded Web Server (EWS) and
HP Device Toolbox (Windows)
Use the HP Embedded Web Server to manage printing functions from your computer instead of the printer
control panel.
● View printer status information
● Determine the remaining life for all supplies and order new ones
●
View and change tray congurations (paper types and sizes)
● View and print internal pages
● View and change network conguration
The HP Embedded Web Server works when the printer is connected to an IP-based network. The HP Embedded
Web Server does not support IPX-based printer connections. You do not have to have Internet access to open
and use the HP Embedded Web Server.
When the printer is connected to the network, the HP Embedded Web Server is automatically available.
NOTE: HP Device Toolbox is software used to connect to the HP Embedded Web Server when the printer is
connected to a computer via USB. It is available only if a full installation was performed when the printer was
installed on a computer. Depending on how the printer is connected, some features might not be available.
NOTE: The HP Embedded Web Server is not accessible beyond the network rewall.
Method one: Open the HP Embedded Web Server (EWS) from the software
1. Open the HP Printer Assistant.
● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the printer
name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the printer name.
2. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.
Method two: Open the HP Embedded Web Server (EWS) from a web browser (2-line control panels only)
1. On the printer control panel, press the Setup button . Open the Network Setup menu, select Show IP
Address, and then select Yes. Return to the Home screen to view the IP address.
2. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the
printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be safe,
select the option to continue to the website. Accessing this website will not harm the computer.
ENWW Advanced conguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) 67
Table 8-1 EWS tabs or sections
Tab or section Description
Home tab
Provides printer, status, and
conguration information.
System tab
Provides the ability to congure the
printer from your computer.
● Device Status: Shows the printer status and shows the approximate percent life remaining
of HP supplies.
● Supplies Status: Shows the approximate percent life remaining of HP supplies. Actual supply
life remaining can vary. Consider having a replacement supply available to install when print
quality is no longer acceptable. The supply does not need to be replaced unless the print
quality is no longer acceptable.
● Device Conguration: Shows the information found on the printer conguration page.
● Network Summary: Shows the information found on the printer network conguration
page.
● Reports: Print the conguration and supplies status pages that the printer generates.
● Color Usage Log: Shows a summary of color jobs that the printer has produced.
● Event Log: Shows a list of all printer events and errors.
● Open Source Licenses: Shows a summary of the licenses for open source software
programs that can be used with the printer.
● Device Information: Provides basic printer and company information.
● Paper Setup: Change the default paper-handling settings for the printer.
● Print Quality: Change the default print-quality settings for the printer.
● Energy Settings: Change the default times for entering Sleep/Auto O mode or automatic
shut down.
Print tab
Provides the ability to change default
print settings from your computer.
● Print Density: Change the print density of contrasts, highlights, midtones, and shadows.
● Paper Types: Congure print modes that correspond to the paper types that the printer
accepts.
● System Setup: Change the system defaults for the printer.
● Supply Settings: Change the settings for Cartridge is low alerts and other supplies
information.
● Service: Perform the cleaning procedure on the printer.
● Save and Restore: Save the current settings for the printer to a le on the computer. Use
this le to load the same settings onto another printer or to restore these settings to this
printer at a later time.
● Administration: Set or change the printer password. Enable or disable printer features.
NOTE: The System tab can be password-protected. If this printer is on a network, always
consult with the administrator before changing settings on this tab.
● Printing: Change the default printer print settings, such as number of copies and paper
orientation. These are the same options that are available on the control panel.
● PCL5: View and change the PCL5 settings.
● PostScript: Turn o or on the Print PS Errors feature.
68 Chapter 8 Manage the printer ENWW
Table 8-1 EWS tabs or sections (continued)
Tab or section Description
Fax tab
(Fax models only)
Copy tab
(MFP models only)
Networking tab
(Network-connected printers only)
Provides the ability to change network
settings from your computer.
HP Web Services tab Use this tab to set up and use various web tools with the printer.
● Receive Options: Congure how the printer handles incoming faxes.
● Phone Book: Add or delete entries in the fax phone book.
● Junk Fax List: Set fax numbers to block from sending faxes to the printer.
● Fax Activity Log: Review recent fax activity for the printer.
Congure the default copy settings.
Network administrators can use this tab to control network-related settings for the printer when
it is connected to an IP-based network. It also allows the network administrator to set up Wireless
Direct functionality. This tab does not appear if the printer is directly connected to a computer.
ENWW Advanced conguration with HP Embedded Web Server (EWS) and HP Device Toolbox (Windows) 69
Congure IP network settings
1 2
●
Introduction
●
Printer sharing disclaimer
●
View or change network settings
●
Rename the printer on a network
●
Manually congure IPv4 TCP/IP parameters from the control panel
Introduction
Use the following sections to congure the printer network settings.
Printer sharing disclaimer
HP does not support peer-to-peer networking, as the feature is a function of Microsoft operating systems and
not of the HP print drivers. Go to Microsoft at www.microsoft.com.
View or change network settings
Use the HP Embedded Web Server to view or change IP conguration settings.
NOTE: The steps vary according to the type of control panel.
Table 8-2 Control panels
Number Description
1 LED control panel
2 2-line control panel
1. Open the HP Embedded Web Server (EWS):
LED control panels
a. Open the HP Printer Assistant.
● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the
printer name.
70 Chapter 8 Manage the printer ENWW
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
1 2
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the printer name.
b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.
2-line control panels
a. On the printer control panel, press the Setup button . Open the Network Setup menu, select Show
IP Address
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Click the Networking tab to obtain network information. Change settings as needed.
, and then select Yes. Return to the Home screen to view the IP address.
Rename the printer on a network
To rename the printer on a network so that it can be uniquely identied, use the HP Embedded Web Server.
NOTE: The steps vary according to the type of control panel.
Table 8-3 Control panels
Number Description
1 LED control panel
2 2-line control panel
1. Open the HP Embedded Web Server (EWS):
LED control panels
a. Open the HP Printer Assistant.
● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the
printer name.
ENWW Congure IP network settings 71
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
1 2
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, select the printer name.
b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.
2-line control panels
a. On the printer control panel, press the Setup button . Open the Network Setup menu, select Show
IP Address
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. Open the System tab.
3. On the Device Information page, the default printer name is in the Device Description eld. You can change
this name to uniquely identify this printer.
, and then select Yes. Return to the Home screen to view the IP address.
NOTE: Completing the other elds on this page is optional.
4. Click the Apply button to save the changes.
Manually congure IPv4 TCP/IP parameters from the control panel
Use the HP Embedded Web Server (EWS) or the control-panel menus to manually set an IPv4 address, subnet
mask, and default gateway.
NOTE: The steps vary according to the type of control panel.
Table 8-4 Control panels
Number Description
1 LED control panel
2 2-line control panel
LED control panels
1. Open the HP Embedded Web Server (EWS):
a. Open the HP Printer Assistant.
72 Chapter 8 Manage the printer ENWW
b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.
2. On the Networking tab, click the IPv4 Cong Method in the left navigation pane.
3. From the IP Preferred Address Method drop-down list, select Manual, and then edit the IPv4 conguration
settings.
4. Click the Apply button.
2-line control panels
1. On the printer control panel, press the Setup button . Open the Network Setup menu, select Show IP
Address, and then select Yes. Return to the Home screen to view the IP address.
2. Open the following menus:
● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the
printer name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, select the printer name.
a. Network Setup
b. IPv4 Cong Method
c. Manual
3. Use the arrow keys and the OK button to enter the IP address, subnet mask, and default gateway, and then
touch the OK button to save the changes.
ENWW Congure IP network settings 73
Printer security features
1 2
Introduction
The printer includes several security features to restrict who has access to conguration settings, to secure data,
and to prevent access to valuable hardware components.
●
Assign or change the system password using the Embedded Web Server
Assign or change the system password using the Embedded Web Server
Assign an administrator password for access to the printer and the HP Embedded Web Server so that
unauthorized users cannot change the printer settings.
NOTE: The steps vary according to the type of control panel.
Table 8-5 Control panels
Number Description
1 LED control panel
2 2-line control panel
1. Open the HP Embedded Web Server (EWS):
LED control panels
a. Open the HP Printer Assistant.
● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the
printer name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the printer name.
b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.
2-line control panels:
a. On the printer control panel, press the Setup button . Open the Network Setup menu, select Show
IP Address, and then select Yes. Return to the Home screen to view the IP address.
74 Chapter 8 Manage the printer ENWW
b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays
on the printer control panel. Press the Enter key on the computer keyboard. The EWS opens.
NOTE: If the web browser displays a message indicating that accessing the website might not be
safe, select the option to continue to the website. Accessing this website will not harm the computer.
2. On the System tab, click the Administration link in the left navigation pane.
3. In the area labeled Product Security, enter the password in the Password eld.
4. Re-enter the password in the Conrm Password eld.
5. Click the Apply button.
NOTE: Make note of the password and store it in a safe place.
6. Click the Apply button.
NOTE: Make note of the password and store it in a safe place.
ENWW Printer security features 75
Energy-conservation settings
1 2
●
Introduction
●
Print with EconoMode
●
Set the Sleep/Auto O After Inactivity setting
●
Set the Shut Down After Inactivity delay and congure the printer to use 1 watt or less of power
●
Set the Delay Shut Down setting
Introduction
The printer includes several economy features to conserve energy and supplies.
Print with EconoMode
This printer has an EconoMode option for printing drafts of documents. Using EconoMode can use less toner.
However, using EconoMode can also reduce print quality.
HP does not recommend the full-time use of EconoMode. If EconoMode is used full-time, the toner supply might
outlast the mechanical parts in the toner cartridge. If print quality begins to degrade and is no longer acceptable,
consider replacing the toner cartridge.
NOTE: If this option is not available in your print driver, you can set it using the HP Embedded Web Server.
1. From the software program, select the Print option.
2. Select the printer, and then click the Properties or Preferences button.
3. Click the Paper/Quality tab.
4. Click the EconoMode option.
Set the Sleep/Auto O After Inactivity setting
Use the control panel menus to set the amount of idle time before the printer enters sleep mode.
Complete the following procedure to change the Sleep/Auto O After setting:
NOTE: The steps vary according to the type of control panel.
Table 8-6 Control panels
Number Description
1 LED control panel
2 2-line control panel
76 Chapter 8 Manage the printer ENWW
LED control panels:
1. Open the HP Embedded Web Server (EWS):
a. Open the HP Printer Assistant.
b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.
2. Click the System tab, and then select Energy Settings.
3. From the Sleep/Auto O After Inactivity drop-down list, select the time for the delay.
4. Click the Apply button.
2-line control panels:
● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the
printer name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the printer name.
1. On the printer control panel, press the Setup button .
2. Open the following menus:
a. System Setup
b. Energy Settings
c. Sleep/Auto O After
3. Use the arrow keys to select the time for the Sleep/Auto O delay, and then press the OK button.
Select the time for the Sleep/Auto O After delay.
Set the Shut Down After Inactivity delay and congure the printer to use 1 watt or less of
power
Use the control panel menus to set the amount of time before the printer shuts down.
NOTE: After the printer shuts down, the power consumption is 1 watt or less.
Complete the following procedure to change the Shut Down After Delay setting:
NOTE: The steps vary according to the type of control panel.
ENWW Energy-conservation settings 77
1 2
Table 8-7 Control panels
Number Description
1 LED control panel
2 2-line control panel
LED control panels:
1. Open the HP Embedded Web Server (EWS):
a. Open the HP Printer Assistant.
b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.
● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the
printer name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the printer name.
2. Click the System tab, and then select Energy Settings.
3. From the Shut Down After Inactivity drop-down list, select the time for the delay.
4. Click the Apply button.
2-line control panels:
1. On the printer control panel, press the Setup button .
2. Open the following menus:
3. Select the time for the Shut Down After delay.
NOTE: The default value is 4 hours.
a. System Setup
b. Energy Settings
c. Shut Down After
NOTE: The default value is 4 hours.
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Set the Delay Shut Down setting
1 2
Use the control panel menus to select whether or not the printer delays shutting down after the power button is
pressed.
Complete the following procedure to change the Delay Shut Down setting:
NOTE: The steps vary according to the type of control panel.
Table 8-8 Control panels
Number Description
1 LED control panel
2 2-line control panel
LED control panels:
1. Open the HP Embedded Web Server (EWS):
a. Open the HP Printer Assistant.
b. In the HP Printer Assistant, select Print, and then select HP Device Toolbox.
2. Click the System tab, and then select Energy Settings.
3. Select or clear the Delay when ports are active option.
NOTE: When this option is selected the printer will not shut down unless all ports are inactive. An active
network link or fax connection will prevent the printer from shutting down.
2-line control panels:
1. On the printer control panel, press the Setup button .
● Windows 10: From the Start menu, click All Apps, click HP, and then select the printer name.
● Windows 8.1: Click the down arrow in lower left corner of the Start screen, and then select the
printer name.
● Windows 8: Right-click an empty area on the Start screen, click All Apps on the app bar, and then
select the printer name.
● Windows 7, Windows Vista, and Windows XP: From the computer desktop, click Start, select All
Programs, click HP, click the folder for the printer, and then select the printer name.
ENWW Energy-conservation settings 79
2. Open the following menus:
a. System Setup
b. Energy Settings
c. Delay Shut Down
3. Select one of the delay options:
● No Delay: The printer shuts down after a period of inactivity determined by the Shut Down After
setting.
● When Ports Are Active: When this option is selected the printer will not shut down unless all ports are
inactive. An active network link or fax connection will prevent the printer from shutting down.
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HP Web Jetadmin
HP Web Jetadmin is an award-winning, industry-leading tool for eiciently managing a wide variety of networked
HP products, including printers, multifunction printers, and digital senders. This single solution allows you to
remotely install, monitor, maintain, troubleshoot, and secure your printing and imaging environment —
ultimately increasing business productivity by helping you save time, control costs, and protect your investment.
HP Web Jetadmin upgrades are periodically made available to provide support for specic product features. Go to
www.hp.com/go/webjetadmin for more information.
ENWW HP Web Jetadmin 81
Update the rmware
HP oers periodic printer updates, new Web Services apps, and new features to existing Web Services apps.
Follow these steps to update the printer rmware for a single printer. When you update the rmware, Web
Service apps will update automatically.
There are two supported methods to perform a rmware update on this printer. Use only one of the following
methods to update the printer rmware.
Method one: Update the rmware using the control panel (2-line control panels only)
Use these steps to load the rmware from the control panel (for network-connected printers only), and/or set the
printer to automatically load future rmware updates. For USB-connected printers, skip to method two.
1. Make sure the printer is connected to a wired (Ethernet) or wireless network with an active Internet
connection.
NOTE: The printer must be connected to the internet to update the rmware via a network connection.
2. On the printer control panel, press the Setup button .
3. Open the Service menu, and then open the LaserJet Update menu.
NOTE: If the LaserJet Update option is not listed, use method two.
4. Select Check for Updates Now to check for updates.
NOTE: The printer automatically checks for an update, and if a newer version is detected, the update
process automatically starts.
5. Set the printer to automatically update the rmware when updates become available.
On the printer control panel, press the Setup button .
Open the Service menu, open the LaserJet Update menu, and then select the Manage Updates menu.
Set the Allow Updates option to YES, and then set the Check Automatically option to ON.
Method two: Update the rmware using the Firmware Update Utility
Use these steps to manually download and install the Firmware Update Utility from HP.com.
NOTE: This method is the only rmware update option available for printers connected to the computer via a
USB cable. It also works for printers connected to a network.
NOTE: You must have a print driver installed in order to use this method.
1. Go to www.hp.com/support, select your country/region language, click Get software and drivers link, type
the printer name in the search eld, press the Enter button, and then select the printer from the list of
search results.
2. Select the operating system.
3. Under the Firmware section, locate the Firmware Update Utility.
4. Click Download, click Run, and then click Run again.
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5. When the utility launches, select the printer from the drop-down list, and then click Send Firmware.
NOTE: To print a conguration page to verify the installed rmware version before or after the update
process, click Print Cong.
6. Follow the on-screen instructions to complete the installation, and then click the Exit button to close the
utility.
ENWW Update the rmware 83
84 Chapter 8 Manage the printer ENWW
9 Solve problems
●
Customer support
●
Interpret control-panel light patterns (LED control panels only)
●
Restore the factory-set defaults
●
A “Cartridge is low” or “Cartridge is very low” message displays on the printer control panel or EWS
●
Printer does not pick up paper or misfeeds
●
Clear paper jams
●
Improve print quality
●
Resolving print quality problems
●
Improve copy and scan image quality
●
Improve fax image quality
●
Solve wired network problems
●
Solve wireless network problems (wireless models only)
●
Solve fax problems
For more information:
The following information is correct at the time of publication. For current information, see www.hp.com/
support/ljM182MFP.
HP's all-inclusive help for the printer includes the following information:
● Install and congure
● Learn and use
● Solve problems
● Download software and rmware updates
● Join support forums
● Find warranty and regulatory information
ENWW 85
Customer support
Table 9-1 Customer support options
Support option Location
Get telephone support for your country/region
Have the printer name, serial number, date of purchase, and
problem description ready
Get 24-hour Internet support, and download software utilities and
drivers
Order additional HP service or maintenance agreements www.hp.com/go/carepack
Register the printer www.register.hp.com
Country/region phone numbers are on the yer that was in the box
with the printer or at support.hp.com.
www.hp.com/support/ljM182MFP
86 Chapter 9 Solve problems ENWW
Interpret control-panel light patterns (LED control panels only)
If the printer requires user conrmation, the LED control panel alternates between Go and a two-digit status
code. If the printer requires attention, the LED control panel alternates between Er and a two-digit error code.
Use the table below to determine any issues with the printer.
Table 9-2 Status-light legend
Item Description
Symbol for "light o"
Symbol for "light on"
Symbol for "light blinking"
Table 9-3 The Attention light is blinking
Error code State of the printer Action
Go/01 The printer is in manual-feed mode. Load the correct paper type and size into
the input tray. Press the Start Mono Copy
button to continue.
Go/02 The printer is processing a manual duplex
job.
Go/03 Print job is dierent from the user's settings. Load plain paper or press the Start Mono
Er/01 The input tray is empty. Load the tray.
Er/02 A door is open. Verify that the top cover is fully closed.
Er/03 The printer failed to pick a sheet of paper to
print.
Er/04 Paper is jammed in the input tray. Clear the jam.
Er/05 Paper is jammed in the toner cartridge area. Clear the jam.
Er/06 Paper is jammed in the output bin area. Clear the jam.
Load the pages into the input tray to print
the second sides. Press the Start Mono Copy
button to continue.
Copy button to continue with the
paper currently loaded.
Press the Start Mono Copy button to
continue.
Er/25 The loaded paper is not the size needed for
the print job.
Replace the paper, or press the Start Mono
Copy button to continue with the size
currently loaded.
ENWW Interpret control-panel light patterns (LED control panels only) 87
Table 9-3 The Attention light is blinking (continued)
Error code State of the printer Action
Er/26 The printer has experienced a general
engine error.
Er/81 Incorrect rmware has been loaded.
Er/82 The printer has experienced a bad code
signature.
Er/83 The printer has canceled a bad code
signature upgrade.
Er/90 The printer has experienced an engine cable
error.
Er/91 The printer has experienced a scanner cable
error.
Press the Start Mono Copy button to
continue.
If the error repeats, turn o the printer. Wait
30 seconds, and then turn on the printer.
Press the Start Mono Copy button to
continue. Load the correct rmware.
Press the Start Mono Copy button to
accept the signature, or press the Cancel
button to stop the upgrade.
Press the Start Mono Copy button to
continue.
Press the Start Mono Copy button to
continue.
If the error persists, contact HP customer
support.
Press the Start Mono Copy button to
continue.
If the error persists, contact HP customer
support.
Er/92 The printer has experienced a control-panel
cable error.
Press the Start Mono Copy button to
continue.
If the error persists, contact HP customer
support.
Table 9-4 The Attention light is blinking and the Toner light is on
Error code State of the printer Action
Er/08 The toner cartridge is very low. Replace the toner cartridge.
Er/10 Multiple supplies are low. Replace the supplies.
88 Chapter 9 Solve problems ENWW
Table 9-5 The Attention and Toner lights are blinking
Error code State of the printer Action
Er/07 The toner cartridge is missing or incorrectly
installed.
Er/11 The toner cartridge is incompatible with the
printer, possibly due to a missing or
damaged memory chip.
Er/13 Multiple supplies are incompatible with the
printer, possibly due to a missing or
damaged memory chip.
Er/14 The toner cartridge has been protected on
another printer.
Er/16 Multiple supplies have been protected on
another printer.
Er/17 An unauthorized toner cartridge is installed. Replace the toner cartridge.
Er/19 Unauthorized supplies are installed. Replace the supplies.
Er/20 The cartridge sensor has experienced an
error.
Install or reinstall the toner cartridge.
Replace the toner cartridge.
Replace the supplies.
Replace the toner cartridge.
Replace the supplies.
Replace the toner cartridge.
ENWW Interpret control-panel light patterns (LED control panels only) 89
Table 9-6 The Attention and Ready lights are on
Error code State of the printer Action
Er/30
Er/49
Er/50
Er/51
Er/52
Er/53
Er/54
Er/55
Er/56
Er/57
Er/58
Er/59
Er/60
Er/79
The printer has experienced a fatal error
from which it cannot recover.
1. Turn o the printer or disconnect the
power cord from the printer.
2. Wait 30 seconds, and then turn on the
printer or reconnect the power cord to
the printer.
3. Wait for the printer to initialize.
If the error persists, contact HP customer
support.
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