HP L2000 CTO, L2005A3, L2005A4, L2005CL, L2005CM Getting Started Guide

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Getting Started

HP Notebook Series

Document Part Number: 394138-001

June 2005

Enhanced for Accessibility.

Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation.

The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty. HP shall not be liable for technical or editorial errors or omissions contained herein.

Getting Started HP Notebook Series First Edition June 2005 Document Part Number: 394138-001

Next steps

Install software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1

Enable or disable TouchPad tapping. . . . . . . . . . . . . . . . . . . . . . . 2

Protect your notebook . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3

Protect your notebook from viruses . . . . . . . . . . . . . . . . . . . . . 3

Protect your system files . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Protect your privacy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4

Protect your notebook from power surges . . . . . . . . . . . . . . . . . 5

Use your notebook safely . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Turn off your notebook properly . . . . . . . . . . . . . . . . . . . . . . . 7

Connect to the Internet . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8

Enable communication hardware . . . . . . . . . . . . . . . . . . . . . . 8

Set up Internet service . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9

Update your software . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Access your user guides . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Appendix A: Troubleshooting

Before you begin . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–1

Troubleshooting resources . . . . . . . . . . . . . . . . . . . . . . . . . A–1

Quick troubleshooting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–2

Is the notebook unable to start up? . . . . . . . . . . . . . . . . . . . A–2

Is the notebook screen blank?. . . . . . . . . . . . . . . . . . . . . . . A–3

Is software functioning abnormally?. . . . . . . . . . . . . . . . . . . A–4

Is the notebook unresponsive?. . . . . . . . . . . . . . . . . . . . . . . A–5

Is the notebook overheating? . . . . . . . . . . . . . . . . . . . . . . . A–6

Is an external device not working? . . . . . . . . . . . . . . . . . . . A–6

Getting Started iii

Contents

Help and Support Center . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–7

Customer Care . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A–8

Preparing to call Customer Care . . . . . . . . . . . . . . . . . . . . . A–8

Contacting Customer Care by e-mail or telephone . . . . . . . . . A–9

Taking the notebook to a service partner . . . . . . . . . . . . . . . A–9

Appendix B: System recovery

Safeguarding your data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–1

Using System Restore . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Setting a restore point . . . . . . . . . . . . . . . . . . . . . . . . . . . . B–2

Restoring to a restore point . . . . . . . . . . . . . . . . . . . . . . . . . B–3

Repairing or reinstalling applications . . . . . . . . . . . . . . . . . . . . B–3

Reinstalling applications from your hard drive . . . . . . . . . . . . B–4

Reinstalling applications from discs . . . . . . . . . . . . . . . . . . . B–4

Repairing the operating system. . . . . . . . . . . . . . . . . . . . . . . . . B–5

Reinstalling the operating system . . . . . . . . . . . . . . . . . . . . . . . B–6

Reinstalling device drivers and other software . . . . . . . . . . . . . . B–7

Updating reinstalled software . . . . . . . . . . . . . . . . . . . . . . . . . . B–8

Installing a retail version of an operating system . . . . . . . . . . . . . B–8

Index

Getting Started iv

Install software

Software on optical discs (CDs and DVDs) is included with your notebook:

■ The discs packaged in the “Required for Setup” bag provide software

that is not preinstalled on your notebook. Depending on how you plan to use your notebook, you may want to install some or all of these applications. You can install this software at any time.

■ The discs packaged in a second bag are the recovery discs for software

that is preinstalled or preloaded on your notebook. The recovery discs are provided in case you need to repair or reinstall preinstalled or preloaded software.

❏ Operating system recovery and driver recovery software is included

with all notebook models.

❏ Application recovery software is provided with select models.

For information about accessing additional product documentation, refer

✎

to “Access your user guides,” later in this chapter.

Next steps

Getting Started 1

Next steps

Enable or disable TouchPad tapping

Tapping is a TouchPad preference that enables you to tap the TouchPad once to select an item or twice to double-click an item. This feature is enabled by default.

To disable or reenable TouchPad Tapping:

1. Use the TouchPad to select Start > Control Panel > Printers and Other Hardware > Mouse > Device Settings. Then select Settings.

2. Select Tapping. If the Enable Tapping check box is selected, TouchPad Tapping is enabled.

❏ To disable TouchPad Tapping, clear the check box. ❏ To enable TouchPad Tapping, select the check box.

3. Select OK.

All Windows instructions in your user guides describe Microsoft®

✎

Windows® XP procedures based on the default Windows XP category view.

To switch between category view and classic view within Control Panel:

» Select your preference in the Control Panel pane in the left panel of

the Control Panel window.

To get more information about Windows XP category view and Windows XP classic view:

» Select Start > Help and Support > Customizing your computer > Files,

folders, and programs > Use Windows classic folders.

Getting Started 2

Protect your notebook

You can use the information in this section to

■ Protect your notebook from viruses.

■ Protect your system files.

■ Protect your privacy.

■ Protect your notebook from power surges.

■ Use your notebook safely.

■ Turn off your notebook properly.

Protect your notebook from viruses

When you use your notebook for e-mail, network, or Internet access, you expose the notebook to computer viruses. Computer viruses can disable your operating system, applications, or utilities, or cause them to function abnormally.

Antivirus software can detect most viruses, destroy them, and, in most cases, repair damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be updated.

Next steps

Norton AntiVirus software is preinstalled on your notebook:

■ Your version of Norton AntiVirus software includes 60 days of free

updates. It is strongly recommended that you protect your notebook against new viruses beyond 60 days by purchasing extended update service.

■ Instructions for using and updating your Norton AntiVirus software

and for purchasing extended update service are provided within the application.

■ To access your Norton AntiVirus software, select Start > All Programs >

Norton Internet Security.

Getting Started 3

Next steps

Protect your system files

System Restore is an operating system feature that enables you to undo harmful changes to your notebook software by restoring your software to an earlier time, called a restore point, when your software was functioning optimally.

Manually setting additional restore points provides additional protection for your system files and settings. It is recommended that you manually set restore points

■ Before you add or extensively modify software or hardware.

■ Periodically, whenever the system is performing optimally.

For more information about setting, and restoring from, restore points, refer to “Using System Restore” in Appendix B, “System recovery.”

Protect your privacy

When you use your notebook for e-mail, network, or Internet access, it is possible for unauthorized persons to obtain information about your notebook and your data.

To optimize the privacy protection features included with your notebook, it is recommended that you

■ Keep your operating system updated. Many Windows updates contain

security enhancements. For information about updating your operating system, refer to “Update your software,” later in this chapter, and also to “Updating reinstalled software” in Appendix B, “System recovery.”

■ Use a firewall. A firewall is software that monitors incoming traffic on

your notebook. Some firewalls also monitor outgoing traffic.

Getting Started 4

Protect your notebook from power surges

To protect your notebook from the power surges that may be caused by an uncertain power supply or an electrical storm:

■ Plug the notebook power cord into an optional, high-quality surge

protector. Surge protectors are available from most computer or electronics retailers.

■ During an electrical storm, either run the notebook on battery power

or shut down the notebook and unplug the power cord.

■ If applicable to your location, provide surge protection on the cable that

connects the modem to a telephone line. Telephone line surge protectors are available from computer or electronics retailers in some regions.

Next steps

Getting Started 5

Next steps

Use your notebook safely

WARNING: To reduce the risk of electric shock or damage to your equipment:

■ Plug the power cord into an AC outlet that is easily accessible at all times.

■ Disconnect power from the notebook by unplugging the power cord from the

AC outlet (not by unplugging the power cord from the notebook).

■ If provided with a 3-pin attachment plug on your power cord, plug the cord into a

grounded (earthed) 3-pin outlet. Do not disable the power cord grounding pin; for example, by attaching a 2-pin adapter. The grounding pin is an important safety feature.

WARNING: To reduce the risk of serious injury, read the Safety and Comfort Guide.

It describes proper workstation setup, and proper posture, health, and work habits for notebook users. The Safety and Comfort Guide also provides important electrical and mechanical safety information. This guide is available on the Web at http://www.hp.com/ergo and through the Help and Support Center at Start > Help and

Support > User Guides.

WARNING: To avoid potential discomfort or burns, do not block the air vents or use the

notebook on your lap for extended periods. The notebook is designed to run demanding applications at full power. As a result of increased power consumption, it is normal for the notebook to feel warm or hot when used continuously. The notebook complies with the user-accessible surface temperature limits defined by the International Standard for Safety of Information Technology Equipment (IEC 60950).

For more safety and regulatory information, refer to Regulatory and Safety

Notices by selecting Start > Help and Support > User Guides.

Getting Started 6

Turn off your notebook properly

Whenever possible, turn off the notebook by using the standard Windows shutdown procedure for your operating system:

■ In Windows XP Home, select Start > Turn Off Computer > Turn Off.

■ In Windows XP Professional, select Start > Turn Off Computer > Shut

Down > OK. (If you connect your notebook to a network domain, the name of the Turn Off Computer button may change to Shut Down.)

If the notebook does not respond, try the following shutdown procedures:

■ Press ctrl+alt+delete. Then ❏ If the notebook is running Windows XP Home, select Shut Down >

Turn Off.

❏ If the notebook is running Windows XP Professional, select

Shut Down from the drop-down list, and then select OK.

■ If the notebook does not respond to the ctrl+alt+delete procedure, press

and hold the power button for 5 seconds.

Next steps

Getting Started 7

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