HP Kayak XM600
HP Kayak XU800
User’s Guide
Contents
Notice . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Important Warnings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6
Information on Ergonomic Aspects . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Information and Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Technical Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
1 Setting Up and Using Your PC Workstation . . . . . . . . . . . . . . 11
Connecting Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
The MaxiLife Status Panel. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Starting and Stopping Your PC Workstation. . . . . . . . . . . . . . . . . . 14
Using Your HP Enhanced Multimedia Keyboard
(some models only). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Viewing the HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Using the HP Setup Program. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Setting Passwords in the HP Setup Program . . . . . . . . . . . . . . . . . 19
Using Power Management. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Manageability . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Software and Drivers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
2 Installing and Replacing Hardware Parts in Your
PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21
Removing and Replacing the Cover and Front Bezel . . . . . . . . . . 23
Removing and Replacing the Airflow Guide . . . . . . . . . . . . . . . . . . 25
Removing and Replacing a Processor . . . . . . . . . . . . . . . . . . . . . . . 26
Removing, Replacing and Upgrading Memory
on HP Kayak XM600 Models Shipped with SDRAM . . . . . . . . . 28
Removing, Replacing and Upgrading Memory
on HP Kayak XM600 Models Shipped with RDRAM . . . . . . . . . 31
Memory Upgrades on the HP Kayak XU800 . . . . . . . . . . . . . . . . . . 32
Removing and Replacing a PCI Accessory Card . . . . . . . . . . . . . . 36
Installing Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Removing and Replacing the Primary Hard Disk Drive. . . . . . . . . 42
Installing a Second Hard Disk Drive in an Internal Shelf . . . . . . . 44
Installing a Third Hard Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installing an Accessory in the Front Access Cage . . . . . . . . . . . . . 45
Replacing the CD-ROM Drive (or DVD-Drive) . . . . . . . . . . . . . . . . 47
Replacing the Floppy Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Completing the Installation of a Mass Storage Device . . . . . . . . . 49
Replacing the Power Supply Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Replacing the System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
3
User’s Guide
Contents
Replacing the Rear Fan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Replacing the Fan and Speaker Assembly . . . . . . . . . . . . . . . . . . . . 56
System Board Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60
3 Troubleshooting Your HP PC Workstation . . . . . . . . . . . . . . 61
If Your PC Does Not Start Properly. . . . . . . . . . . . . . . . . . . . . . . . . . 62
If Your PC Has a Hardware Problem. . . . . . . . . . . . . . . . . . . . . . . . . 62
Using HP MaxiLife to Diagnose Problems . . . . . . . . . . . . . . . . . . . . 64
HP DiagTools Hardware Diagnostics Utility . . . . . . . . . . . . . . . . . . 69
Image Creation and Recovery CD-ROM . . . . . . . . . . . . . . . . . . . . . . 71
Frequently Asked Questions. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Need More Help? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Collecting Information Before Contacting HP Support . . . . . . . . . 76
4 Working in Comfort . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Regulatory Information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
HP Software Product License Agreement and
Software Product Limited Warranty . . . . . . . . . . . . . . . . . . . 91
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Part Number D8369-90101
4
Notice
The information contained in this document is subject to change without
notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose. Hewlett-Packard shall
not be liable for errors contained herein or for incidental or consequential
damages in connection with the furnishing, performance, or use of this
material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated to another language without the
prior written consent of Hewlett-Packard Company.
Adobe® Reader © 1987-1997 Adobe Systems Incorporated. All rights
reserved. Adobe
TM
and AcrobatTM are trademarks of Adobe Systems
Incorporated.
Microsoft®, MS®, MS-DOS®, Windows®, and Windows NT® are U.S.
registered trademarks of Microsoft Corporation.
Pentium
TM
is a trademark of Intel Corporation.
Rambus and RDRAM are registered trademarks of Rambus Inc. Direct
Rambus, Direct RDRAM and RIMM are trademarks of Rambus Inc.
Hewlett-Packard France
Business Desktop Division (BDD)
38053 Grenoble Cedex 9
France
1999 Hewlett-Packard Company
5
Important Warnings
Avoid Electrical Shocks
WARNING To avoid electrical shock, do not open the power supply. There are no
user-serviceable parts inside.
To avoid electrical shock and harm to your eyes by laser light, do not
open the laser module. The laser module should only be serviced by
service personnel. Do not attempt to make any adjustment to the laser
unit. Refer to the label on the CD-ROM for power requirements and
wavelength. This product is a class I laser product.
Electrical
WARNING For your safety always connect equipment to a grounded wall outlet.
Always use a power cord with a properly grounded plug, such as the one
provided with the equipment, or one in compliance with your national
safety standards. This equipment can be disconnected from the power by
removing the power cord from the power outlet. This means the
equipment must be located close to an easily accessible power outlet.
Multimedia Models
WARNING If your PC is a multimedia model, or if you have installed an audio card in
your PC, always turn the volume down before connecting the
headphones or speakers. This avoids discomfort from unexpected noise
or static. Listening to loud sounds for prolonged periods of time may
permanently damage your hearing. Before putting on headphones, place
them around your neck and turn the volume down. When you put the
headphones on, slowly increase the volume until you find a comfortable
listening level. When you are able to hear comfortably and clearly,
without distortion, leave the volume in that position.
Removing and Replacing the Cover
WARNING For your safety, never remove the PC’s cover without first removing the
power cord from the power outlet and any connection to a
telecommunications network. Always replace the cover before switching
the PC on again.
6
Safety Information
WARNING There is a danger of explosion if the battery is incorrectly installed. For
your safety, never attempt to recharge, disassemble, or burn an old
battery. Only replace the battery with the same or equivalent type, as
recommended by the manufacturer. The battery in this PC is a lithium
battery which does not contain any heavy metals. Nevertheless, in order
to protect the environment, do not dispose of batteries in household
waste. Please return used batteries either to the shop from which you
bought them, to the dealer from whom you purchased your PC, or to HP
so that they can either be recycled or disposed of in the correct way .
Returned batteries will be accepted free of charge.
If you have a modem:
Do not attempt to connect this product to the phone line during a
lightning storm. Never install telephone jacks in wet locations unless the
telephone line has been disconnected at the network interface. Never
touch uninsulated telephone wires or terminals unless the telephone line
has been disconnected at the network interface. Use caution when
installing or modifying telephone lines. Avoid using a telephone (other
than a cordless type) during an lightning storm. There may be a risk from
lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak.
Never touch or remove the communications board without first removing
the connection to the telephone network.
Unpacking Your PC Workstation
WARNING If you are in any doubt that you can lift the equipment safely, do not try
to move it without help.
Static Electricity
CAUTION Static electricity can damage electronic components. Turn OFF all
equipment. Don’t let your clothes touch the accessory. To equalize the
static electricity, rest the accessory bag on top of the PC Workstation
while you are removing the accessory from the bag. Handle the
accessory as little as possible and with care.
Information on Ergonomic Aspects
It is strongly recommended that you read the ergonomics information
contained in this manual (refer to page 77) before using your PC
Workstation. You can access this information from your PC by clicking the
Start button, and then Programs
➪ HP Info ➪ Working in Comfort.
7
If you want to ...
Information and Help
PC Workstation Documentation Roadmap
Access Information
Find Information
Set up your computer
Set up your computer
Learn how to use your
Learn how to use your
operating system
operating system
Learn how to upgrade
your computer by
installing accessories
Find out about the different
support options available,
and how to troubleshoot
your PC Workstation
Start ☞ Programs☞HP Info☞
Finding Information
Setup
This guide
Setting Up and Using Your PC Workstation
Reference
Operating System Online Help
☞ Help ☞Contents
Start
Operating System
User’s Guide
This guide
Troubleshooting and Support
HP Warranty and Support Guide
HP Support and Information Services
HP Troubleshooting Guide, downloadable
from: http://www.hp.com/go/kayaksupport
8
On HP’s Web Site
The HP web site contains a wide range of information, including
downloadable documentation, service and support options, and the latest
versions of drivers and utilities.
Downloadable Documentation
HP’s web site lets you download additional documentation for your
PC Workstation. This documentation is provided in Adobe Acrobat (PDF)
format.
The documentation for your PC Workstation is available free of charge on
the HP web site: http://www.hp.com/go/kayaksupport, then
select either HP Kayak XM600 or HP Kayak XU800 from the drop-down
menu.
This includes:
• Troubleshooting Guide — provides troubleshooting information.
• Technical Information — provides detailed information about your PC
Workstation, including:
System board switches, IRQs, DMAs, and I/O Addresses and Configuring
Your Network Connection.
• Service Handbook — provides information on replacement parts,
including HP part numbers.
NOTE To view and print the above guides, you need to have Adobe’s Acrobat
Reader installed on your PC Workstation. You can download it free of
charge from Adobe Systems Incorporated web site: www.adobe.com or
from the HP Kayak web site.
9
Technical Information
The following table shows standard configurations for HP Kayak XM600 and XU800 PC Workstations.
Characteristics: Description:
Weight (excl. keyboard and display) HP Kayak XM600: 14.2 kilograms (31.24 pounds).
HP Kayak XU800: 14.4 kilograms (31.68 pounds).
Dimensions 47.0 cm max. (D) by 21,0 cm (W) by 49.0 cm (H)
Footprint 0.09 m2 (1.06 sq ft).
Storage temperature -40 °C to 70°C (-40 °F to 158 °F).
Storage humidity 8% to 85% (relative).
Operating temperature 10 °C to 35 °C (50 °F to 95 °F).
Operating humidity 15% to 85% (relative).
Acoustic noise emission (as defined ISO
7779):
• Operating (typical)
Power supply • Input voltage: 100 - 127, 200 - 250 V (switch select)
(18.50 inches by 8.26 inches by 19.29 inches).
Sound Power
LwA < 42 dBA
For more information on acoustic data, refer to the PC
Workstation’s data sheet on HP’s web site at:
http://www.hp.com/desktops/kayak
• Input frequency: 50/60 Hz
• Maximum output power: 300 W continuous
• The maximum supported power consumption per PCI
accessory slot is 25 W, either from the 5 V and/or the
3.3 V supply and must respect the electrical
specification of the PCI 2.2 specification. Total power
consumption for the PCI slots must not exceed 75 W.
• The maximum power consumption tolerated in the AGP
PRO slot is limited to 50 W.
NOTE When the computer is turned off with the power button on the front panel, the
power consumption falls below 5 Watts, but is not zero. The special on/off method
used by these computers considerably extends the lifetime of the power supply. To
reach zero power consumption in “off” mode, either unplug the power outlet or use
a power block with a switch.
10
1
Setting Up and Using Your
PC Workstation
WARNING If you are in any doubt that you can lift the PC Workstation and the
display safely, do not try to move them without help.
1 When you receive your PC Workstation, unpack all of the components.
2 Place the PC Workstation on a sturdy desk with easily accessible power
outlets and enough space for the keyboard, mouse, and any other
accessories.
3 Position the PC Workstation so that its rear connectors are easily
accessible.
Installation Tools No tools are required to install your PC Workstation. However, if you plan to
install a disk drive or an accessory board inside your PC Workstation, you
will need a flat-blade screwdriver. For more information on installing
accessories, refer to "Installing and Replacing Hardware Parts in Your
PC Workstation", on page 21.
1 Setting Up and Using Your PC Workstation
Connecting Devices
Connecting Devices
For your own safety, it is recommended that you first read the warning
notices on pages 6 and 7.
External SCSI
connector for HP
Kayak XU800
models only
Keyboard connector
Dual USB connectors
Serial port A
Serial port B
Line Out connector
Line In connector
Microphone connector
Display connector
Mouse connector
Parallel port
MIDI
connector
NOTE Universal Serial Bus (USB). Connectors can be used for USB
accessories. Most USB accessories are automatically configured as soon as
they are physically attached to the PC Workstation. USB accessories are
not supported by all operating systems.
Line Out Jack
. The internal audio speaker is deactivated when you use
the Line Out jack. External speakers should have a built-in power supply.
12
1 Setting Up and Using Your PC Workstation
The MaxiLife Status Panel
The MaxiLife panel is located on the front of your PC Workstation.
LCD Control Buttons
PowerOn/Off
Button
Reset Button
Hard Disk
Activity Light
The MaxiLife Status Panel
HP MaxiLife and its
Liquid Crystal
Display (LCD)
Hard Disk Activity
Light
HP MaxiLife and its LCD screen helps you diagnose problems with your PC
Workstation and provides system information you may need to obtain
support. Press one of the LCD control buttons to display the menu. Use
to scroll through the menu items and to select the item required.
For more information on using the LCD, refer to “Using HP MaxiLife to
Diagnose Problems” on page 64.
This light flickers when your hard disk drive is being accessed.
13
1 Setting Up and Using Your PC Workstation
Starting and Stopping Your PC Workstation
Starting and Stopping Your PC Workstation
Starting Your PC Workstation for the First Time
If your PC Workstation has preinstalled software, it is initialized the first
time you start the PC Workstation. The software initialization process takes
a few minutes. This process sets up the software in your language and sets
up your software to use the hardware installed in your computer (you can
change the settings after the software has been initialized).
Starting Your PC Workstation
1 Before you start your PC Workstation, first switch on the display.
2 Start your PC Workstation in one of these ways:
• Press the power button on the front panel.
• Press the keyboard space bar (multimedia keyboard models only).
The keyboard power-on feature will work only if the appropriate
system board switch is set (default setting = enabled).
When you switch on the computer, it carries out the Power-On-SelfTest (POST) while the PC Workstation’s logo is displayed. If you wish to
view the details of this test, press . If there is an error in the POST,
the error will automatically be displayed.
3 If you have set a password in the PC Workstation’s Setup program, the
password prompt displays after the POST has completed. If the
Password prompt is displayed, type your password and press
to be able to use the PC Workstation.
14
1 Setting Up and Using Your PC Workstation
Starting and Stopping Your PC Workstation
Initializing Your Software
NOTE Do NOT switch OFF the PC Workstation while the software is being
initialized—this could cause unexpected results.
To initialize your software:
1 Turn on the display first, then the PC Workstation.
When the PC Workstation is switched on, the HP PC Workstation’s logo
is displayed. The PC Workstation performs a Power-On-Self-Test
(POST).
2 The software initialization process starts. It displays the software license
agreement, gives you an opportunity to read Working in Comfort
(ergonomics advice for computer users), then asks questions about the
PC Workstation.
3 While the initialization process is running, you can complete the
Warranty Registration card that came with this manual.
4 When the initialization process has finished, click OK and the
PC Workstation will restart.
Creating an Emergency Repair Disk
During the initialization of your software, it is very important that you
create an Emergency Repair Disk for the operating system, when
prompted. HP recommends that you use new diskettes for this purpose.
For more information on how to create these diskettes, refer to the
documentation that came with your application software or operating
system.
Stopping Your PC Workstation
To stop the PC Workstation, first make sure that you have exited all
applications and then use the shutdown command in the Start menu.
When prompted, press the power button on your PC Workstation’s control
panel.
CAUTION Do not use the power button until prompted to do so as you may lose
any unsaved data from open applications.
15
1 Setting Up and Using Your PC Workstation
Using Your HP Enhanced Multimedia Keyboard (some models only)
Using Your HP Enhanced Multimedia Keyboard
(some models only)
The HP enhanced multimedia keyboard includes soft keys you can use to:
• Display and configure the actions assigned to keys.
• Perform one-touch shortcuts to start applications, open files, or open
sites on the WWW.
• Launch the Internet browser supplied with your system.
• Lock or suspend your PC Workstation.
• Access HP TopTools and customer information.
• Mute or adjust the volume of the audio system.
• A headphone and microphone can be connected directly to the
keyboard. For this option to work, the headphone and microphone
connectors must be connected to their associated rear panel jacks.
Headphone and
Microphone
connectors can be
connected to the
rear panel.
Located
underneath the
keyboard top
edge, are the
Headphone and
Microphone
jacks.
Keyboard connector
Start key for space bar power on
HP TopTools
Internet key
Shortcut key
Menu key
Lock/Suspend key
HP Customer
Information
Mute key
Volume
control keys
Shortcut keys
Menu Key Pressing the “?” Menu soft key displays the soft key section of the HP
enhanced keyboard on your screen. Click any of the keys on the screen to
display the action assigned to an individual key or to change or assign an
action to a key. Shortcut keys are provided specifically for user-defined
actions.
16
1 Setting Up and Using Your PC Workstation
Viewing the HP Summary Screen
Viewing the HP Summary Screen
The HP Summary Screen gives you a summary of the current configuration
of your PC Workstation.
It is recommended that you check the configuration of your PC Workstation
when you first use it and each time after you install, remove, or upgrade
accessories. To check the configuration:
1 Turn on the display and then the PC Workstation. If the PC Workstation
is already turned on, save your data and exit all programs, then restart
the PC Workstation. Consult your operating system documentation for
any special instructions concerning turning off and restarting your PC
Workstation.
2 When the start-up logo appears on your display, press . This takes
you to the HP Summary Screen. (To go immediately into the Setup
program, and bypass the Summary Screen, press instead of ).
17
1 Setting Up and Using Your PC Workstation
Using the HP Setup Program
Using the HP Setup Program
Use the Setup program to configure your PC Workstation (for example:
setting up system and user passwords, installing and upgrading mass
storage devices), and to solve configuration problems.
It is recommended that you take note of any changes to the system setup.
NOTE Setup changes system behavior by modifying the power-on initialization
parameters. Setting incorrect values may cause system boot failure.
Should this occur, press to load the Setup default values to recover.
Starting the HP Setup Program
1 Turn on the display and then the PC Workstation. If the PC Workstation
is already turned on, save your data and exit all programs, then restart
the PC Workstation.
2 Press while Setup
If you fail to press in time and the start-up process continues, you
will need to restart your PC Workstation and go through the POST again
so you can press .
The opening screen of the PC Workstation’s Setup program is displayed.
The Main Menu presents a list of fields, for example, the installed BIOS
version or Date and Time.
A band along the top of the screen offers a list of menus. A menu is selected
by using either the left or right arrow keys.
For more information on the Setup program, refer to the Troubleshooting
Guide, available on the HP web site at:
http://www.hp.com/go/kayaksupport, then select either HP
Kayak XM600 or HP Kayak XU800 from the drop-down menu.
is displayed at the bottom of the screen.
18
1 Setting Up and Using Your PC Workstation
Setting Passwords in the HP Setup Program
Setting Passwords in the HP Setup Program
You can set passwords to provide different levels of protection for your PC
Workstation, the Administrator password, the User password and the
Power-on password. You set these passwords using the Security menu in the
Setup program.
The Administrator can access and change all settings in the Setup program,
while the User can only access and modify certain items in the Main menu.
When the Power-on Password option is enabled, you need to enter a
password everytime you boot the PC. Either the Administrator or User
Password can be used.
Setting a Password
To set a password:
1 Start the Setup program
2 Select the Security menu.
3 Select the Administrator or User password submenu.
4 Choose the Set Administrator or User password setup item. You will be asked
to enter your password twice.
To enable the Power-on Password, select the Enabled setup item.
5 To save your changes and exit the Setup program press or select
Exit Menu, then Exit Saving Changes.
To remove the password, follow the same procedure as to set a password.
You will be asked to enter the existing password first. Then, for the new
password, leave the password field blank and press . To confirm
your choice, press a second time.
19
1 Setting Up and Using Your PC Workstation
Using Power Management
Using Power Management
Power management enables you to reduce the PC’s overall power
consumption by slowing down the PC’s activity when it is idle.
For more information on power consumption data, refer to the PC
Workstation’s data sheet on HP’s web site at:
http://www.hp.com/desktops/kayak
Operating System Operating systems differ in their power management capabilities. Refer to
your operating system documentation for more information.
Manageability
Your PC is highly manageable. HP TopTools is a device management tool
that can help you in troubleshooting and makes remote administration
easier. For more information about TopTools, connect to HP’s web site at:
www.hp.com/toptools.
Software and Drivers
In the “Software and Drivers” section of the HP support site
http://www.hp.com/go/kayaksupport, then select either HP
Kayak XM600 or HP Kayak XU800 from the drop-down menu.
20
2
Installing and Replacing Hardware
Parts in Your PC Workstation
This chapter provides information about installing accessories and
replacing hardware parts in your PC Workstation.
HP UltraFlow Airflow Guide
Rear Fan
Spare mounting rails (not shown) for:
- 3.5-inch (short green) devices
(for example, zip drive),
- 5.25-inch (long green) devices,
- 3.5-inch (short blue) hard disk drives
Primary Hard Disk
Drive Shelf
Secondary Hard
Disk Drive Shelf
Power Supply Unit
Front Access
Drives, for
- three 5.25-inch
drive shelves
- two 3.5-inch
shelves including
a 1.44 MB floppy
disk drive
Second 3.5-inch shelf for zip drive
or second floppy disk drive
Contact your dealer for an up-to-date list of supported devices or check the
HP web site: http://www.hp.com/go/kayak.
2 Installing and Replacing Hardware Parts in Your PC Workstation
HP Kayak XM600 PC Workstation System Board
Depending on the model, the memory module sockets support either:
• Two RDRAM modules.
• Two SDRAM modules installed in a Memory Expansion Card.
Up to six accessory cards can be
installed:
- One Universal AGP PRO (graphics)
- Five 32-bit PCI slots
Primary IDE
Connector
HP Kayak XU800 PC Workstation System Board
Single Memory Expansion Card Connector, supp orting
either four RIMM sockets or, four DIMM sockets
Support for one or two
processors
Floppy Disk Drive
Connector
Secondary IDE Connector
Support for one or two
Pentium III processors
- PCI 1 slot (32-bits 33 MHz)
- PCI 2 slot (32-bits 33 MHz)
- PCI 5 slot (32-bits 33 MHz,)
- PCI 3 slot (64-bits 66 MHz)
- PCI 4 slot (64-bits 66 MHz)
One Universal AGP PRO
slot (graphics)
Floppy Disk Drive
Connector
Secondary
IDE Connector
Primary IDE
VRM socket. Only to be
used with second
16-bit Internal U160
68-pin SCSI connector
22
processor
Connector
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing and Replacing the Cover and Front Bezel
Removing and Replacing the Cover and Front Bezel
Removing the
Cover
For your own safety, it is recommended that you first read the warning
notices on pages 6 and 7.
1 Switch off the display and computer. Disconnect all power cables and
any LAN or telecommunications cables.
2 Unscrew the two thumb screws located at the back of the PC
Workstation.
3 Standing at the back of the PC Workstation, slide the cover towards you
until it clicks into place.
4 Tilt the cover sidewards, then lift off the PC Workstation chassis.
➍
Removing the
Front Bezel
5 If required, remove the front bezel which is divided into two sections:
• The upper bezel (blue) gives access to three 5.25-inch shelves and two
3.5-inch shelves.
• The lower bezel (grey) gives access to the control panel. To access the
lower bezel, you must first remove the upper bezel.
23
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing and Replacing the Cover and Front Bezel
NOTE Take care when removing the upper and lower bezels. They are not on a
hinge, so do not force them open.
To remove the upper and lower bezels:
a Unclip the two clips located on the left-hand side of the bezel.
b Open the bezel slightly, and then gently push it outwards.
➎a
➎b
➎a
Replacing the Cove r
and Front Bezel
1 Ensure that all internal cables are properly connected and safely routed.
2 If necessary, replace the front bezel. To do this, ensure that the bezel is
correctly orientated, align the two plastic tabs with their slots on the
right-hand side of the chassis, and then close the bezel. If you have
removed both sections of the front bezel, first replace the lower bezel.
3 Standing at the back of the PC, lower the cover onto the chassis (aligning
the guide rail on the bottom inside edge of the cover with the bottom
edge of the PC chassis).
4 Shut the cover ensuring that the guides on the top of the cover slide into
the rails at the top of the chassis.
5 Slide the cover forwards, then tighten the two thumbscrews.
6 If required, lock the cover using the key provided. Reconnect all the
power and telecommunications cables.
24
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing and Replacing the Airflow Guide
Removing and Replacing the Airflow Guide
Removing the HP
UltraFlow Airflow
Guide
Replacing the HP
UltraFlow Airflow
Guide
1 Switch off the display and PC Workstation. Disconnect all power cables
and any LAN or telecommunications cables.
2 Remove the PC Workstation’s cover (refer to page 23).
3 Grasp the handle on top of the HP UltraFlow Airflow Guide, then slide it
out of the PC Workstation.
4 Lift the HP UltraFlow Airflow Guide upwards to remove it from the PC
Workstation’s case.
1 Slide the HP UltraFlow Airflow Guide onto the processor fan housing
until it clicks into place.
2 Replace the PC Workstation’s cover (refer to page 24). Reconnect all the
power and telecommunications cables.
25
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing and Replacing a Processor
Removing and Replacing a Processor
Single-processor systems can be upgraded to dual-processor systems by
installing a second processor in the vacant processor slot. The second
processor must be of the same type, speed and level-2 cache memory
capacity as the first.
1 Switch off the display and PC Workstation. Disconnect all power cables
and any LAN or telecommunications cables.
2 Remove the PC Workstation’s cover (refer to page 23 for instructions).
3 Remove the HP UltraFlow Airflow Guide (refer to page 25).
4 If you intend to:
a Remove a Processor:
Press the retention clips on both sides of the processor outwards.
Then gently lift the processor upwards from the processor
connector, taking care not to tilt it too much.
b Install a Second Processor:
Remove the processor terminator from the CPU 2 connector. Store
the terminator in a safe place. For information about upgrading the
operating system, refer to "HP DualExpress!", on page 27.
26
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing and Replacing a Processor
Installing a
Processor
NOTE HP Kayak XU800 PC Workstations include a Voltage Regulator Module
NOTE The processor type and speed is automatically recognized by the BIOS.
1 Ensure that the edges of the processor are lined-up with the processor
connector guide rails along the retention mechanism.
2 Place one hand on the processor’s heatsink and push down onto the
processor connector. You hear two clicks as the retention mechanism
pops back, thereby locking the processor into the processor connector.
(VRM) socket on the system board. When installing a second processor,
the VRM delivered with the processor accessory kit must be installed in
this socket.
A VRM is not required on the HP Kayak XM600 PC Workstation.
3 Replace the HP UltraFlow Airflow Guide (refer to page 25).
4 Replace the PC Workstation’s cover (refer to page 24). Reconnect all the
power and telecommunications cables.
This means that no particular switch setting changes are required.
HP DualExpress!
Included with the HP Processor Accessory is the HP DualExpress!
application. This application is to be used when upgrading Windows NT
from a single-processor to a multi-processor system.
Using an installation Wizard, HP DualExpress! guides you through the
operating system upgrade which should take less than five minutes to
complete.
Launching HP
DualExpress!
The second processor must be installed and the PC booted. For now,
Windows NT will still only recognize the original processor. Insert the HP
DualExpress! floppy disk in the floppy disk drive and follow the
instructions. When the upgrade is complete, the system reboots. This time
a multi-processing system is recognized.
27
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing, Replacing and Upgrading Memory on Kayak XM600 models
Removing, Replacing and Upgrading Memory on Kayak
XM600 models
IMPORTANT NOTE This text was updated in December 2000 and replaces all earlier
information on memory replacement in the HP Kayak XM600.
Replacing SDRAM
SDRAM was available on some XM600 models shipped before May 2000.
Following an announcement made by the Intel Corporation that SDRAM
memory should not be used with the Intel 820 chipset (the chipset used in
the Kayak XM600) HP is replacing all SDRAM memory shipped with
RDRAM (RAMBUS DRAM) memory.
To determine whether you have SDRAM or RDRAM memory installed,
remove the cover of the PC. SDRAM models of the HP Kayak XM600 carry a
Memory Expansion Card supporting one or two Synchronized Dynamic
RAM (SDRAM) 100 MHz memory modules .
If a memory Expansion Card is installed, as shown below, then the PC
contains SDRAM memory.
To carry out the conversion, you should contact HP Support. You will then
be able to upgrade with RDRAM memory as described below.
The Memory Expansion Card is installed in a reserved memory socket on
the system board. This is the third socket, furthest from the processor(s).
The two remaining memory sockets on the system board, RIMM0 and
RIMM1 each contain a continuity module.
Removing the Memory Expansion Card
with one or two SDRAM module(s)
RIMM0 and RIMM1 sockets each contain
a continuity module
28
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing, Replacing and Upgrading Memory on Kayak XM600 models
Removing the Memory Expansion Card and SDRAM Modules
You cannot upgrade with RDRAM memory until the Memory Expansion
Card and all SDRAM memory has been removed.
Switch off the display and PC Workstation. Disconnect all power cables
1
and any LAN or telecommunications cables.
Remove the PC Workstation’s cover (refer to page 24 for detailed
2
instructions).
Remove the HP UltraFlow Airflow Guide to obtain access to the SDRAM
3
modules and sockets on the memory expansion card.
Release the retaining screw located on the Memory Expansion Card.
4
Then remove the screw from the accessory card socket.
Open the two retainin g cl ips on the system board to release the Memory
5
Expansion Card, then remove it from the connector.
Remove the memory modules from the old Memory Expansion Card. To
6
remove a memory module, open the two retaining clips and lift the
module out of the socket.
➏
➏
Install the replacement RDRAM module(s) with the necessary
7
Continuity and Terminator modules in the correct memory slots on the
mother board, as described in the following section “Upgrading RDRAM
Memory”.
29
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing, Replacing and Upgrading Memory on Kayak XM600 models
Upgrading RDRAM Memory
RDRAM models of the HP Kayak XM600 PC Workstation support one or
two RAMBUS Direct RAM (RDRAM) memory modules
NOTE Use only the HP memory modules provided for your PC model. If you want
to find out about available accessories for your PC, refer to the HP
Accessories Web site at:
If only one
one RDRAM module is installed
oneone
• it must be installed in the socket RIMM0, nearest the processor(s)
• the socket RIMM1 must contain an RDRAM Continuity Module
• the socket RIMM2 must contain an RDRAM Terminator Module.
If two
two RDRAM modules are installed
two two
• they must be installed in the two sockets nearest the processor(s),
RIMM0 and RIMM1
• ECC and non-ECC modules can be mixed, but if this is done, all memory
will operate in non-ECC mode
• the socket RIMM2 must contain an RDRAM Terminator Module.
http://www.hp.com/go/pcaccessories
Second RDRAM module, or
RDRAM Continuity Module
if unused
RDRAM Terminator Module
marked “CTRIMM”
First RDRAM module
Processor 2, or processor
terminator card if unused
Processor 1
System board edge
30
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing, Replacing and Upgrading Memory on Kayak XM600 models
Removing and Replacing an RDRAM Module
Switch off the display and PC Workstation. Disconnect all power cables
1
and any LAN or telecommunications cables.
Remove the PC Workstation’s cover (refer to page 24 for instructions).
2
Remove the HP UltraFlow Airflow Guide.
3
To remove a memory module, open the two retaining clips and lift the
4
module out of the socket
To install a module, check that the two notches of the memory module
5
are aligned with the two locating stubs in the socket (these ensure the
module cannot be inserted in the reverse alignment). With the two
retaining clips open, press the memory module completely into the
socket. You hear two clicks as the retaining clips click into position
Replace the HP UltraFlow Airflow Guide.
6
Replace the PC Workstation’s cover. Reconnect all the power and
7
telecommunications cables.
Power up the PC and check the HP Summary Screen to verify the new
8
configuration
.
.
.
31
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing, Replacing and Upgrading Memory on Kayak XU800 models
Removing, Replacing and Upgrading Memory on Kayak
XU800 models
IMPORTANT NOTE This text was updated in December 2000 and replaces all earlier
information on memory replacement in the HP Kayak XU800.
Replacing SDRAM
SDRAM was available on some XU800 models shipped before May 2000.
Following an announcement made by the Intel Corporation that SDRAM
memory should not be used with the Intel 840 chipset (the chipset used in
the Kayak XU800) HP is replacing all SDRAM memory already shipped with
RDRAM (RAMBUS DRAM) memory.
To determine whether you have SDRAM or RDRAM memory installed,
remove the cover of the PC. SDRAM models of the HP Kayak XU800 carry a
SDRAM Memory Expansion Card as shown below.
To carry out the conversion, you should contact HP Support. You will then
be able to upgrade with RDRAM memory as described here.
RDRAM Memory Expansion Card
SDRAM Memory Expansion Card (must be replaced by RDRAM)
32
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing, Replacing and Upgrading Memory on Kayak XU800 models
Replacing and Upgrading RDRAM Memory
There is a single Memory Expansion Card connector on the system board
for an RDRAM Memory Expansion Card.
NOTE Do not install a memory module directly into the connector for the
Memory Expansion Card on the system board.
The RDRAM Memory Expansion Card supports 2 or 4 RDRAM Memory
Modules.
Note the following constraints:
• RDRAM modules must be installed in pairs. The first two sockets A0 and
B0, closest to the system board, contain the first pair of modules.
Upgrades are then installed in sockets A1 and B1.
• Pairs must be of identical modules. For instance if A0 contains a 256MB
PC800 ECC RDRAM then B0 must contain a 256MB PC800 ECC
RDRAM. For this reason, all HP memory accessories for the XM800
contain 2 identical modules.
• If sockets A1 and B1 are not used, an RDRAM Continuity Module must
be installed in both sockets.
Removing the
Memory Expansion
Card
Removing and Replacing the Memory Expansion Card
Switch off the display and PC Workstation. Disconnect all power cables
1
and any LAN or telecommunications cables.
Remove the PC Workstation’s cover (refer to page 23 for detailed
2
instructions).
Remove the HP UltraFlow Airflow Guide to obtain access to the RDRAM
3
Memory Expansion Card.
For ease of installation, place the PC Workstation on its side with the
4
system board facing upwards.
To access the Memory Expansion Card, remove the retaining bar that is
5
in front of it (remove the screw and swing the retaining bar outwards).
33
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing, Replacing and Upgrading Memory on Kayak XU800 models
Remove the two retaining screws holding the Memory Expansion Card
6
in place.
Open the two retaining clips on the Memory Expansion Card and remove
7
it from the connector.
Replacing the
Memory Expansion
Card
Install the Memory Expansion Card so that the memory modules face the
1
processor.
Ensure the Memory Expansion Card is aligned with the guide rail on the
2
fan and speaker assembly, and that the two notches on the Memory
Expansion Card are aligned with those of the Memory Card Connector
and accessory card panel.
With the two retaining clips open, press the Memory Expansion Card
3
completely into the two connectors on the system board until the
retaining clips click into position. Secure the Memory Expansion Card in
place with the two retaining screws.
Replace the retaining bar and secure it in place with the screw.
4
Return the PC Workstation to its upright position.
5
Replace the HP Ultraflow Airflow Guide (see page 25).
6
Replace the PC workstation’s cover (refer to page 24). Reconnect the
7
power and telecommunications cables.
Removing and Replacing a Memory Module
NOTE Use only the HP memory modules provided for your PC model. The use of
memory modules from any previous PC computers is not supported. If you
want to find out about available accessories for your PC, refer to the HP
Accessories Web site at:
http://www.hp.com/go/pcaccessories
Switch off the display and PC Workstation. Disconnect all power cables
1
and any LAN telecommunications cables.
Remove the PC workstation’s cover (refer to page 23).
2
Remove the HP Ultraflow Airflow Guide (refer to page 25).
3
34
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing, Replacing and Upgrading Memory on Kayak XU800 models
NOTE For PC Workstations with an onboard RIMM, place the PC on its side with
the system board facing upwards for ease of installation..
For PC Workstations with a Memory Expansion Card, install memory
modules directly onto the card without removing it from the system board.
If you intend to:
4
Install a Memory Module:
a
For RIMM modules, unused memory sockets contain a continuity
module. Open the two retaining clips and remove the continuity
module from the socket. Store it for future use.
Replace a Memory Module:
b
Open the two retaining clips and remove the old memory module.
Ensure the two not ches of the Memory Module are aligned with those of
5
the socket. With the two retaining clips open, press the memory module
completely into the socket until the retaining clips click into position.
Replace the HP Ultraflow Airflow Guide (refer to page 25).
6
Replace the PC Workstation’s cover. Reconnect all the power and
7
telecommunications cables.
Check the HP summary screen to verify the new configuration (refer to
8
page 17).
35
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing and Replacing a PCI Accessory Card
Removing and Replacing a PCI Accessory Card
To remove or install an accessory card, complete the following steps:
1 Switch off the display and PC Workstation. Disconnect all power cables
and any LAN or telecommunications cables.
2 Remove the PC Workstation’s cover (refer to page 23 for instructions).
3 If you intend to:
a Install an Accessory Card:
Unscrew and remove the slot panel. Store it in a safe place. If the slot
cover is tight, loosen the screws on the adjacent slots.
b Replace an Accessory Card:
Remove any cables connected to the accessory card. Remove the
screw that holds the old card in place and carefully pull it out.
NOTE Some cards may have preferred locations and special installation
instructions detailed in their manuals.
4 Aligning the new card carefully, slide it into position, then press it firmly
into the slot and tighten the retaining screw.
5 Install any other accessories before replacing the cover (refer to page
24). Reconnect all cables and power cords.
HP Kayak XM600 Upgrades
The HP Kayak XM600 has five 32-bit 33 MHz, 5 V PCI accessory card slots
and one Universal AGP PRO slot on the system board.
HP Kayak XU800 Upgrades
There are five PCI accessory card slots:
• Three 32-bit 33 MHz PCI slots 1, 2 and 5.
• Two 64-bit 66 MHz PCI slots 3 and 4.
The three 32-bit/33 MHz PCI slots accept 5 V PCI cards and Universal PCI
cards (support for 3.3 V or 5 V), while the two 64-bit/66 MHz PCI slots
supports 3.3 V PCI cards and Universal PCI cards (support for 3.3 V or 5 V).
A universal compatible 32-bit 33 MHz accessory card can be installed in PCI
slot 3 and 4, however both slots will only perform at 33 MHz.
36
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing and Replacing a PCI Accessory Card
The following table shows the various PCI card installations for the
different PCI slots on the HP Kayak XU800:
PCI Card
5 V 3.3 V Universal
PCI Slot 32-bit/
Slots 1, 2 & 5
5V,
32-bit/33 MHz
Slots 3 and 4
3.3 V,
64-bit/66 MHz
1. A 64-bit card can be installed in a 32-bit slot. However, this card will only operate in 32-bit mode.
2. A 66 Mhz card can be installed in a 33 MHz slot. However, this card will only operate in 33 MHz mode.
3. A 33 MHz card can be installed in a 66 MHz slot, However, the card will operate in 33 MHz mode and will force all other PCI devices to
operate at 33 MHz as well.
4. A 32-bit card can be installed in a 64-bit slot without preventing other 64-bit PCI devices to operate in 64-bit mode.
33 MHz
yes yes
not
supported
64-bit/
33 MHz
1
not
supported
32-bit/
33 MHz or 66 MHz
not supported not supported yes yes
33 MHz 66MHz 33 MHz 66 MHz 33 MHz 66 MHz 33 MHz 66 MHz
yes3,4yes4yes
64-bit/
33 MHz or 66 MHz
3
yes yes
(3.3 V or 5 V compatible)
32-bit/
33 MHz or 66 MHz
3,4
yes
4
64-bit/
33 MHz or 66 MHz
3
yes
Universal AGP PRO slot (Kayak XM600 and Kayak XU800)
1
50 W
≤
25 W
≤
≤
Supported operation
in the Universal AGP
PRO Slot
2
AGP1x
2
AGP2x
2
AGP4x
AGP Video Card
1.5 V Universal 3.3 V
25 W
≤
50 W
≤
25 W
≤
yes yes yes yes yes yes
yes yes yes yes yes yes
yes yes yes yes no no
1, 2
yes
50 W
PCI-type yes yes yes yes yes yes
1. AGP PRO video cards are supported up to 50 W.
2. With or without sideband addressing.
37
2 Installing and Replacing Hardware Parts in Your PC Workstation
Installing Mass Storage Devices
Installing Mass Storage Devices
The PC has an integrated Ultra ATA-66 controller that supports up to four
IDE devices. Removable media IDE devices, such as CD-ROM drives, DVD
drives, tape drives and Zip drives, require front access. In addition to the
floppy disk drive, your PC can support another 3.5-inch device plus two
front-access 5.25-inch devices. Note that one front-access shelf may already
have a CD-ROM drive installed in it.
Refer to the drive’s manual to see if you must set jumpers or if there is a
special installation procedure to follow.
If you add an IDE Zip drive, hard disk drive, DVD drive, CD-ROM drive,
CD-RW drive, or tape drive, you need to connect it to power and data
cables. The data cables and connectors provided are shown below.
Which IDE Data
Connectors to Use
There are three data cables inside your PC Workstation. Two of these are for
IDE devices. The following table explains which data connectors you should
use when you install additional devices.
Examples of multiple IDE drive combinations
Configuration Connections to data cables
1 Hard disk drive
1 CD-ROM drive
2 Hard disk drives
1 CD-ROM drive
1 Hard disk drive
1 CD-ROM drive
1 Zip drive
2 Hard disk drives
1 CD-ROM drive
1 Zip drive
1 Hard disk drive 1. Bootable hard disk drive: Master connector, Primary IDE Cable
2 Hard disk drives 1. Bootable hard disk drive:
1. Bootable hard disk drive:
2. CD-ROM drive:
1. Bootable hard disk drive:
2. Second hard disk drive:
3. CD-ROM drive:
1. Bootable hard disk drive:
2. CD-ROM drive:
3. Zip drive:
1. Bootable hard disk drive:
2. Second hard disk drive:
3. CD-ROM drive:
4. Zip drive:
2. Second hard disk drive:
Master connector, Primary IDE Cable
Master connector, Secondary IDE Cable
Master connector, Primary IDE Cable
Slave connector, Primary IDE Cable
Master connector, Secondary IDE Cable
Master connector, Primary IDE Cable
Master connector, Secondary Cable
Slave connector, Secondary IDE Cable
Master connector, Primary IDE Cable
Slave connector, Primary IDE Cable
Master connector, Secondary IDE Cable
Slave connector, Secondary IDE Cable
Master connector, Primary IDE Cable
Slave connector, Primary IDE Cable
38
2 Installing and Replacing Hardware Parts in Your PC Workstation
Installing Mass Storage Devices
• The ATA IDE cable supports two IDE devices. This cable is connected
to the Primary IDE connector on the system board. The bootable hard
disk drive is connected to this cable via the MASTER connector. A
second hard disk drive could be installed by using the SLAVE connector.
• A second IDE drive cable supports two IDE devices. If you install a
CD-ROM drive, a DVD drive or a Zip drive, connect it to this cable.
• The third cable has one connector for a floppy drive.
Before Installing an
IDE Hard Disk
Primary IDE cable supports two
Hard Disk Drives
Primary IDE Connector
Refer to the drive’s installation guide to check jumper settings or if there is
a special installation procedure to follow.
HP Kayak XM600 Cables and Connectors
Two IDE data cables each with
two 40-pin connectors for IDE
Drives
Secondary IDE cable for access
devices such as CD-ROM Drives
or Zip Drives
Cable with one 34-pin
connector for 3.5-inch Floppy
Disk Drive
Floppy Disk Drive Connector
Secondary IDE Connector
To identify the positions of other system board connectors, refer to the label located on
the inside of the cover.
39
2 Installing and Replacing Hardware Parts in Your PC Workstation
p
O
Installing Mass Storage Devices
HP Kayak XU800 Cables and Connectors
Secondary IDE cable for access
devices such as CD-ROM Drives,
Zip Drives or Hard Disk Drives
Primary IDE cable supports
CD-ROM Drives
16-bit SCSI Terminator connector
located on the system board (behind
the processor)
16-bit Internal U160 68pin SCSI connector
Cable with one 34-pin connector
for 3.5-inch Floppy Disk Drive
Two IDE data cables each with two 40-
connectors for IDE Drives, such as CD-R
Drives, Zip Drives or Hard Disk Drives
Connects to the External 68-pin SCSI connecto
(two screws) at the rear of the chassis.
Connects to the
16-bit SCSI
Terminator on the
system board
16-bit SCSI cable with
five 68-pin connectors
To identify the positions of other system board connectors, refer to the label located on the inside of the cover.
Which SCSI
Connectors to Use
There is an internal SCSI connector on the system board that enables you
to connect up to five internal SCSI devices. The last connector on the SCSI
cable is connected to the onboard SCSI terminator, which in turn is
connected to the external SCSI connector on the rear panel. This
terminator is automatically deactivated when an external device is
connected.
If all the internal SCSI connectors are used, additional devices can be added
outside the PC by connecting directly to the rear panel SCSI connector. The
external connector allows up to ten external devices to be connected. This
gives a maximum of 15 (internal + external) devices that can be connected.
Before Installing a
SCSI Hard Disk
If you are installing an additional SCSI drive, you should assign an
unused SCSI ID to this accessory. SCSI IDs range from 0 to 15 for
Ultrawide 16-bit SCSI. SCSI ID 0 is used by the first SCSI hard disk drive
and SCSI ID 7 is reserved for the integrated SCSI controller (the default for
narrow and wide SCSI devices).
40
2 Installing and Replacing Hardware Parts in Your PC Workstation
Installing Mass Storage Devices
You should assign an unused SCSI ID to the second SCSI hard disk drive
(for example, SCSI ID 1).
The SCSI ID is usually configured with jumpers on the SCSI hard disk drive.
Refer to the installation guide supplied with the drive for information on
selecting a SCSI ID.
Some internal SCSI disk drives may have termination resistors that must be
removed or disabled before installation in your computer. Refer to the
drive’s installation guide for more details and to see if there is a special
installation procedure to follow.
Power Connectors for HP Kayak XM600 and XU800 PCs
Power Cable for 3.5-inch Floppy
Disk Drive
Power Cables for Hard Disk Drives, Zip
Drives, Tape Drives, CD-RW,
CD-ROM Drives and DVD drives
Additional Guide Rails
Attached on the side of the front access cage (inside the PC Workstation),
additional guide rails are available for mass storage device installations.
Depending on the device to be installed, dedicated guide rails are required
and are easily recognized by their distinct size and color.
The following table indicates the device, location, and required rails.
Device to be Installed Location Required Rails
3.5-inch device (hard disk drive) 3.5-inch internal
5.25-inch device (CD-ROM, etc.) 5.25-inch front
1
3.5-inch device
second floppy disk drive)
1. Some models, a third hard disk drive can be installed. Refer to page 45 for installation
instructions.
(zip drive or
shelf
access cage
shelf
Short blue left and right rails
(L or R indicated on the rail)
Long green rails
Short green left and right rails
(L or R indicated on the rail)
41
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing and Replacing the Primary Hard Disk Drive
Removing and Replacing the Primary Hard Disk Drive
CAUTION Handle the hard disk drive with care. Avoid shocks and violent
movement as this can cause damage to the hard disk drive’s internal
components.
Make sure that you back up your files before you install a hard disk
drive. Refer to your operating system documentation for information on
how to do this.
Removing the
Old Drive
1 Switch off the display and PC Workstation. Disconnect all power cables
and any LAN or telecommunications cables.
2 Remove the PC Workstation’s cover (refer to page 23 for instructions).
3 Disconnect the data and power cables from the hard disk drive.
4 Place one hand at the rear of the drive.
5 To release the drive, press the two locking clips located at the front of
the drive inwards. From the back of the drive gently push forward to
remove it from the shelf.
➌
➎
6 Remove the two short blue guide rails by gently prying them off the hard
disk drive. These guide rails will be required for the new hard disk drive.
CAUTION Take care when handling the hard disk drive during installation. A one-
quarter inch drop can damage it.
42
2 Installing and Replacing Hardware Parts in Your PC Workstation
Removing and Replacing the Primary Hard Disk Drive
CAUTION Configure the new hard disk drive with the same settings as the old one.
Installing the
New Drive
1 Add the short blue guide rails to the new hard disk drive. Insert the guide
rail labeled “L” on the left-hand side (cable connectors facing towards
you and positioned at the bottom), and the guide rail “R” on the righthand side of the hard disk drive.
2 The hard disk drive can only be inserted one way. Ensure that the data
and cable connectors are facing you and positioned at the top.
3 Align the guide rails on both sides of the drive with the internal shelf
guides and then slide the drive in until it clicks into position.
4 Connect the power cable and the data cable to the new hard disk drive.
The connectors are shaped to go in one way only. If you are not sure
which connector to use, refer to "Installing Mass Storage Devices", on
page 38.
5 Replace the PC Workstation’s cover (refer to page 24). Reconnect all the
power and telecommunications cables.
6 Turn to page 49 to complete the installation.
43
2 Installing and Replacing Hardware Parts in Your PC Workstation
Installing a Second Hard Disk Drive in an Internal Shelf
Installing a Second Hard Disk Drive in an Internal Shelf
The internal shelves can support two 3.5-inch devices. The master hard
disk drive must be installed in the top shelf when using an IDE
configuration.
To install a second hard disk drive:
1 Switch off the display and PC Workstation. Disconnect all power cables
and any LAN or telecommunications cables.
2 Remove the PC Workstation’s cover (refer to page 23 for instructions).
3 If the primary hard disk drive is installed in the top shelf, disconnect the
data and power cables.
4 Add the short blue guide rails to the new hard disk drive. Insert the guide
rail labeled “L” on the left-hand side (cable connectors facing towards
you and positioned at the bottom), and the guide rail “R” on the righthand side of the hard disk drive.
5 The second hard disk drive can only be inserted one way. Ensure that
the data and cable connectors are facing you and positioned at the top.
6 Align the guide rails on both sides of the drive with the internal shelf
guides and then slide the drive into the bottom shelf until it clicks into
position.
7 Connect the power and data cables to the second hard disk drive.
Reconnect the power cables and the data cable to the primary hard disk
drive.
8 Replace the PC Workstation’s cover (refer to page 24). Reconnect all the
power and telecommunications cables.
9 Turn to page 49 to complete the installation.
Installing a Third Hard Disk Drive
On some models, a third 3.5-inch hard disk drive can be installed in the
front access cage. The installation procedure is explained on page 45,
step 4.
44
2 Installing and Replacing Hardware Parts in Your PC Workstation
Installing an Accessory in the Front Access Cage
Installing an Accessory in the Front Access Cage
1 Switch off the display and PC Workstation. Disconnect all power cables
and any LAN or telecommunications cables.
2 Remove the PC Workstation’s cover and front upper bezel (refer to page
23 for instructions).
3 Depending on the accessory to be installed, either:
a Remove the 5.25-inch metal filler plate.
Through the filler plate opening located on the left-hand side of the
filler plate, use your index finger to leverage the plate from the PC
chassis.
b Break off the 3.5-inch metal filler plate
You need to use a screwdriver to help you to unlatch the plate.
unlatch the filler from one side, and then pull it out
In either case, be very careful not to hurt your fingers when you remove
the filler plate.
4 If the new drive is a 3.5-inch hard disk drive, use the supplied
5.25-inch tray installed in the middle shelf of the front access cage. Four
screws are also supplied to secure the hard disk drive to the tray.
CD-ROM drives, DVD drives, etc., do not require a tray, but require rails
to be installed in the PC Workstation. These guide rails are inserted in
the two holes located at the bottom of the drive.
Depending on the device, different colored guide rails are required, and
in some cases the guide rails are labeled “L” for left-hand side and “R”
for right-hand side installation. Refer to the table on page 41.
from the PC chassis.
First
.
45
2 Installing and Replacing Hardware Parts in Your PC Workstation
Installing an Accessory in the Front Access Cage
5 Align the guide rails on both sides of the drive with the internal shelf
guides and then slide the drive until it clicks into position.
6 Connect the power and data cables to the installed device. The
connectors are shaped to go in one way only. If you are not sure which
connector to use, refer to "Installing Mass Storage Devices", on page 38.
7 To allow access to the device, remove the plastic filler from the cover by
unclipping it on one side and pivoting it out. Store the plate in a safe
place.
➍
➎
8 Replace the front upper bezel and PC Workstation’s cover (refer to page
24). Reconnect all the power and telecommunications cables.
9 Turn to page 49 to complete the installation.
46
2 Installing and Replacing Hardware Parts in Your PC Workstation
Replacing the CD-ROM Drive (or DVD-Drive)
Replacing the CD-ROM Drive (or DVD-Drive)
Removing the
Old Drive
Installing the
New Drive
1 Switch off the display and PC Workstation. Disconnect all power cables
and any LAN or telecommunications cables.
2 Remove the PC Workstation’s cover and front upper bezel (refer to page
23 for instructions).
3 Disconnect the power and data cables from the old drive.
4 Place one hand at the rear of the drive.
5 To release the drive, press the two locking clips located at the front of
the drive inwards. From the back of the drive gently push forward to
remove it from the shelf.
6 Remove the two long green guide rails by gently prying them off the
drive. These guide rails will be required for the new drive.
ê
➎
1 Add the guide rails to the new drive. The guide rails are inserted in the
two holes located at the bottom of the drive. There is no specific side to
which these guides must be installed.
2 Align the guide rails on both sides of the drive with the internal shelf
guides, then slide the drive until it clicks into position.
3 Connect the power cable and the data cable to the rear of the new drive.
The connectors are shaped to go in one way only. If you are not sure
which connector to use, refer to "Installing Mass Storage Devices", on
page 38.
4 Replace the front upper bezel and PC Workstation’s cover (refer to page
24). Reconnect all the power and telecommunications cables.
5 Turn to page 49 to complete the installation.
47
2 Installing and Replacing Hardware Parts in Your PC Workstation
Replacing the Floppy Disk Drive
Replacing the Floppy Disk Drive
Removing the
Floppy Disk Drive
Installing the Floppy
Disk Drive
1 Switch off the display and PC Workstation. Disconnect all power cables
and any LAN or telecommunications cables.
2 Remove the PC Workstation’s cover and front upper bezel (refer to page
23 for these instructions).
3 Disconnect the power and data cables from the old drive.
4 Place one hand at the rear of the drive.
5 To release the drive, press the two locking clips located at the front of
the drive inwards. From the back of the drive gently push forward to
remove it from the shelf.
6 Remove the two short green guide rails by gently prying them off the
drive. These guide rails will be required for the new drive.
ê
➎
1 Add the short green guide rails to the new drive. Insert the guide rail
labeled “L” on the left-hand side (cable connectors facing towards you
and positioned at the top), and the guide rail “R” on the right-hand side
of the hard disk drive.
2 Align the guide rails on both sides of the drive with the internal shelf
guides, then slide the drive until it clicks into position.
3 Connect the power and data cables to the new drive and any installed
drives. The connectors are shaped to go in one way only.
4 Replace the front bezel and PC Workstation’s cover (refer to page 24).
Reconnect all the power and telecommunications cables.
5 Turn to page 49 to complete the installation.
48
2 Installing and Replacing Hardware Parts in Your PC Workstation
Completing the Installation of a Mass Storage Device
Completing the Installation of a Mass Storage Device
When an IDE Drive
Is Installed
When a SCSI Hard
Disk Drive Is
Installed
1 Switch on the computer.
2 If an error message appears, follow the instructions provided by the
Error Message Utility.
3 To verify the configuration of your hard disk drive, press to enter
Setup when prompted. Once in Setup, select the Advanced menu, then
the IDE Devices sub menu. I n the Primary Master item, check that the details
for the device have been correctly detected by the Setup program.
4 Press to save and exit Setup.
5 Refer to the operating system documentation for information on
formatting a drive.
6 If an IDE drive is removed, switch on the computer. The system BIOS
will detect that the device is missing. Press to confirm that you want
to remove the device. The system configuration will be updated
automatically.
1 Switch on the computer.
2 To enter the SCSI Configuration Utility press when the message
Press to start Configuration Utility... is displayed
during the PC Workstation’s start-up routine.
3 Verify or modify the configuration of your new SCSI hard disk drive.
For more information on configuring a SCSI hard disk drive, refer
to the SCSI Administrator’s Guide available on HP’s web site at
http://www.hp.com/go/kayaksupport.
4 When configuration is complete, exit the SCSI Configuration Utility and
re-boot the computer to save any changes.
When a CD-ROM,
CD-RW or DV-Drive
is Installed
When a Floppy Disk
Drive Is Installed
1 Switch on the computer and press when Setup appears.
2 In the Setup program, select the Advanced menu, the IDE Devices
submenu. Check that the CD-ROM drive has been detected on the IDE
channel.
3 Press to save and exit the program.
1 Switch on the computer and press when Setup appears.
2 In the Setup program, select the Advanced menu, the Floppy Disk
Drives submenu, and check that the drive has been detected.
3 Press to save and exit the program
4
.
49
2 Installing and Replacing Hardware Parts in Your PC Workstation
Replacing the Power Supply Unit
Replacing the Power Supply Unit
WARNING Hewlett-Packard does not support power supply upgrades. This
information is provided to help you replace a defective power supply
unit. For your safety, only replace with a power supply unit provided by
HP support services.
Removing the
Power Supply Unit
1 Switch off the display and PC Workstation. Disconnect all power cables
and any LAN or telecommunications cables.
2 Remove the PC Workstation’s cover (refer to page 23 for instructions).
3 Remove the HP UltraFlow Airflow Guide (refer to page 25).
4 Remove all internal power supply connectors.
5 Place your PC Workstation on its side with the system board facing
upwards.
6 Remove the two screws located on the rear of the chassis that secure the
power supply unit in position.
7 Remove the screw located inside the PC Workstation at the top of the
power supply unit.
8 Push the supply unit forward until it is clear of the guide rail. Slightly tilt
it towards the system board, then remove it from the chassis.
➐
ñ
50
2 Installing and Replacing Hardware Parts in Your PC Workstation
Replacing the Power Supply Unit
Installing the Power
Supply Unit
1 Insert the new power supply unit.
2 Secure it in position using the three screws that you removed in steps 6
and 7.
3 Reconnect all internal power supply connectors.
4 Replace the HP UltraFlow Airflow Guide (refer to page 25).
5 Return the PC Workstation to its upright position.
6 Replace the PC Workstation’s cover (refer to page 24). Reconnect all the
power and telecommunications cables.
51
2 Installing and Replacing Hardware Parts in Your PC Workstation
Replacing the System Board
Replacing the System Board
Removing the
System Board
1 Switch off the display and PC Workstation. Disconnect all power cables
and any LAN or telecommunications cables.
2 Remove the PC Workstation’s cover (refer to page 23 for instructions).
3 Remove the HP UltraFlow Airflow Guide (refer to page 25 for
instructions).
4 To ease installation, place your PC Workstation on its side with the
system board facing upwards.
5 Remove the PC chassis retaining bar.
6 Disconnect any cables attached to the system board.
7 Remove the main memory (on some models, remove the Memory
Expansion Card), processor and any accessory cards from the old
system board (described in this chapter).
8 Loosen the screw located on the rear panel near the AGP PRO slot
9 Remove the system board, being careful not to damage the PC’s rear
panel connectors.
10 Unclip the retaining bracket from under the system board. This bracket
must be re-installed on the new system board.
.
➎
➒
➑
52
2 Installing and Replacing Hardware Parts in Your PC Workstation
Replacing the System Board
Installing the New
System Board
1 Clip the retaining bracket onto the new system board.
2 Lower the system board onto the guide pins ensuring that all hooks are
correctly positioned. Check that the rear connectors are aligned
correctly with their sockets.
3 Tighten the screw to secure the system board in place.
å
ê
4 Reconnect any cables you disconnected earlier from the system board.
To find out the positions of system board connectors, refer to the label
located on the inside of the cover.
5 Replace the main memory (on some models, replace the Memory
Expansion Card), processor and any accessory cards in the new system
board (described in this chapter).
6 Replace the HP UltraFlow Airflow Guide (refer to page 25).
7 Replace the retaining bar and secure it in place with the retaining screw.
8 Return the PC Workstation to its upright position.
9 Replace the PC Workstation’s cover (refer to page 24). Reconnect all the
power and telecommunications cables.
10 After installing the system board, you need to update your BIOS.
NOTE The latest BIOS for your PC and instructions on updating the BIOS are
available from: www.hp.com/go/kayaksupport.
53
2 Installing and Replacing Hardware Parts in Your PC Workstation
Replacing the Rear Fan
Replacing the Rear Fan
Removing the
Rear Fan
1 Switch off the display and PC Workstation. Disconnect all power cables
and any LAN or telecommunications cables.
2 Remove the PC Workstation’s cover (refer to page 23 for instructions).
3 Remove the HP UltraFlow Airflow Guide (refer to page 25).
4 From the rear of the PC, holding the rear fan with one hand, use a
screwdriver with the other hand to gently push one of the two retaining
clips (direction of the stamped arrows on the chassis) inwards. Repeat
this procedure with the second retaining clip.
5 Slide the rear fan towards the open space and remove from the chassis.
➍
➍
➎
➍
6 Disconnect the rear fan cable from the connector on the system board.
If required, refer to the connector layout label located on the inside of
the cover for the rear fan’s position on the system board.
54
2 Installing and Replacing Hardware Parts in Your PC Workstation
Replacing the Rear Fan
Replacing the
Rear Fan
1 The rear fan can only be installed in one way. From the rear of the PC
Workstation, the two retaining clips should be positioned on the same
side as the chassis edge.
2 Connect the rear fan cable to its connector on the system board. Place
the cable between the power supply unit and processor.
3 Align the processor fan clips with their corresponding sockets.
4 Gently push the rear fan towards the rear panel connectors, until it clicks
into place.
5 Replace the HP UltraFlow Airflow Guide (refer to page 25).
6 Replace the PC Workstation’s cover (refer to page 24). Reconnect all the
power and telecommunications cables.
55
2 Installing and Replacing Hardware Parts in Your PC Workstation
Replacing the Fan and Speaker Assembly
Replacing the Fan and Speaker Assembly
Removing the Fan
and Speaker
Assembly
1 Switch off the display and PC Workstation. Disconnect all power cables
and any LAN or telecommunications cables.
2 Remove the PC Workstation’s cover and front upper and lower bezels.
Refer to page 23 for these instructions.
3 Disconnect the cables from their connectors located on the system
board.
4 For ease of installation, place the PC Workstation on its side with the
system board facing upwards.
5 Remove the PC chassis retaining bar.
6 For Kayak XU800 PC Workstations, remove the Memory Expansion
Card. If required, refer to page 33 for instructions.
7 Remove the screw from the front of the chassis.
8 Unclip the three clips on the front of the chassis.
9 Slide the fan and speaker assembly towards the rear of the PC until it is
clear of the chassis, then remove it from the PC Workstation.
➋ ➑ ➒
➐
56
2 Installing and Replacing Hardware Parts in Your PC Workstation
Replacing the Fan and Speaker Assembly
Replacing the Fan
and Speaker
Assembly
1 Place the fan and speaker assembly behind the internal shelves (the
speaker should be near the bottom edge of the chassis and facing
towards the front of the PC Workstation). Ensure all cables are clear of
the assembly, then carefully move the fan and speaker assembly towards
the front of the chassis.
2 Align the clips and guide pins with their appropriate sockets and slide
the assembly forward to secure it into place.
3 Connect the fan and speaker cables to their connectors located on the
system board.
4 For HP Kayak XU800 PC Workstations, replace the Memory Expansion
Card and secure it in place with the retaining screw. If required, refer to
page 33 for instructions.
5 Replace the screw on the front of the chassis.
6 Replace the retaining bar and secure it in place with the retaining screw.
7 Return the PC Workstation to its upright position.
8 Replace the front upper and lower bezels and PC Workstation’s cover
(refer to page 24). Reconnect all the power and telecommunications
cables.
57
2 Installing and Replacing Hardware Parts in Your PC Workstation
System Board Switches
System Board Switches
HP Kayak XM600 PC Workstation
There are ten system board switches used for configuration, numbered
from 1 to 10. Of these a certain number are reserved and should not be
modified, otherwise it could lead to a system failure.
Switch Default Position To Configure:
1-5 OFF Reserved 1-5. Do Not change Default Settings
6 ON Enables keyboard power-on.
7 OFF Enables normal modes.
8 OFF Retains CMOS memory.
9 OFF Enables User and System Administrator passwords.
10 ON Selects the chassis type.
OFF disables this option.
ON enables the BIOS recovery mode at next boot.
ON clears CMOS memory at next boot.
ON clears the passwords at next boot.
ON = minitower
58
2 Installing and Replacing Hardware Parts in Your PC Workstation
System Board Switches
HP Kayak XU800 PC Workstation
There are ten system board switches used for configuration, numbered
from 1 to 10. Of these a certain number are reserved and should not be
modified, otherwise it could lead to a system failure.
Switch Default Position To Configure:
1 UP Enables normal mode.
2 UP Reserved. Do Not change Default Setting
3 UP Enables User and System Administrator passwords.
4 UP Retains CMOS memory.
5 UP
6 DOWN
7 DOWN Enables keyboard power-on.
8 DOWN
9 DOWN
10 UP
NOTE Switches can also be referenced as:
UP = Open = Off (disable)
DOWN = Close = On (enable)
DOWN enables the BIOS recovery mode at next boot.
DOWN clears the passwords at next boot.
DOWN clears CMOS memory at next boot.
Reserved 5-6. Do Not change Default Settings
UP disables this option.
Reserved 8-10. Do Not change Default Settings
59
2 Installing and Replacing Hardware Parts in Your PC Workstation
Replacing the Battery
Replacing the Battery
WARNING There is a danger of explosion if the battery is incorrectly installed. For
your safety, never attempt to recharge, disassemble, or burn the old
battery. Replace the battery only with the same or equivalent type
recommended by the manufacturer. The battery is a lithium battery
which does not contain heavy metals. Nevertheless, in order to protect
the environment, do not dispose of batteries in household waste. Please
return used batteries to the shop from which you bought them, or to the
dealer from whom you purchased your PC Workstation, or to HP, so that
they can be either recycled or disposed of in an environmentally sound
way. Returned batteries will be accepted free of charge.
If your PC repeatedly loses its configuration settings you should consider
changing the battery. Replace it with a CR2032 coin type
manganese/lithium battery, available from most PC stores.
To change the battery:
1 Disconnect the PC Workstation’s power supply cord and any connection
to a telecommunications network.
1 Remove the PC Workstation’s cover (refer to page 23).
2 Remove the old battery by sliding it from under the retaining clip(s).
3 Place the new battery in the battery holder and ensure that it is
properly seated. Ensure that the clip holds the battery firmly in
place.
4 Replace the PC Workstation’s cover (refer to page 24). Reconnect all
cables and power cords.
5 Run the Setup program to reconfigure the PC Workstation.
60
3
Troubleshooting Your
HP PC Workstation
This chapter provides summary information that can help you solve
problems you may have when using your PC Workstation.
• Dealing with common PC and hardware problems.
• Using HP MaxiLife to diagnose problems.
• Using HP DiagTools hardware diagnostics program.
• Using the HP Image Creation and Recovery CD-ROM.
• Frequently Asked Questions.
• What to do if you need more help.
• What to do before contacting HP Support.
For more detailed information, refer to the Troubleshooting Guide,
available on HP’s web site at
http://www.hp.com/go/kayaksupport/, then select either HP
Kayak XM600 or HP Kayak XU800 from the drop-down menu.
3 Troubleshooting Your HP PC Workstation
If Your PC Does Not Start Properly
If Your PC Does Not Start Properly
The PC Doesn’t Power On
Check that... How
The PC’s power cord is correctly connected. Connect the power cord to a working grounded power outlet and the PC.
The Power-On Self Test Results In an Error on HP MaxiLife Status Panel
An on-screen error message or a beep code when the PC starts up means there is a configuration problem with your PC.
Check that... How
The part of your configuration for which the Power-On Self
Test has detected an error.
Refer to “Using HP MaxiLife to Diagnose Problems” on page 64.
Refer to the Troubleshooting Guide available from HP’s web site at:
www.hp.com/go/Kayaksupport
If Your PC Has a Hardware Problem
The Monitor Doesn’t Work...
The PC’s power indicator light works but the monitor remains blank.
Check that... How
There is an error message displayed on the LCD status
panel.
The monitor is switched ON (LED is on). Refer to the monitor manual for an explanation of the LED signals (green,
The monitor’s power cord is correctly connected. Connect the power cord – ensure it is plugged into a working grounded power
The monitor’s brightness and contrast settings are
correctly set.
You see an image during boot but then the screen goes blank
Check that... How
The monitor settings in your PC are compatible with
your monitor.
Refer to “Using HP MaxiLife to Diagnose Problems” on page 64.
orange, or blinking).
outlet and into the monitor.
Check the settings using the monitor’s OSD (on-screen display) or using
controls on the front of the monitor.
• Windows NT: Enter VGA mode when prompted during start-up, then reset
the resolution.
• Windows 95/98: Restart the PC. When the HP screen is displayed, press F8
and then start the PC in safe mode. Double-click on the Display icon in your
PC’s Control Panel
control to reset the resolution.
, then click on the Settings button. Use the sliding
62
3 Troubleshooting Your HP PC Workstation
If Your PC Has a Hardware Problem
The Keyboard Doesn’t Work...
Check that... How
The keyboard cable is correctly connected. Plug the cable into the correct connector on the back of the PC.
The keyboard is clean and no keys are stuck down. Check all keys are at the same height, and none are stuck.
The keyboard itself is not defective. Either replace the keyboard by a known working unit or try the
keyboard with another PC.
If the PC starts but you still have a problem... Run DiagTools. See page 69.
The Mouse Doesn’t Work...
Check that... How
The mouse cable is correctly connected. 1 Switch off the PC.
2 Plug the cable into the correct connector on the
back of the PC.
You are using the correct driver. If you are using HP’s enhanced mouse, ensure
that the correct driver is installed. This driver is delivered with the HP enhanced
Download the latest drivers from HP’s web at:
www.hp.com/go/kayaksupport
mouse accessory.
The mouse is clean. Clean the mouse ball and sensors.
The mouse itself is not defective. Replace the mouse by a known working unit or try the
mouse with another PC.
If the PC starts but you still have a problem... Run DiagTools. See page 69.
The Power-On Self Test Results In an Error on HP MaxiLife Status Panel
What to do
• Refer to “Using HP MaxiLife to Diagnose Problems” on page 64.
• Press F2 to enter Setup.
1. For more information on the Setup program, refer to the Troubleshooting Guide, available on the HP web at:
www.hp.com/go/kayaksupport.
1
63
3 Troubleshooting Your HP PC Workstation
Using HP MaxiLife to Diagnose Problems
Using HP MaxiLife to Diagnose Problems
Your HP LCD can help you to diagnose problems with your PC Workstation,
even when you are unable to get your system and monitor working
properly.
Pre-Boot Checks When you press your PC Workstation’s on/off button, HP MaxiLife will
check your system before it initiates the start-up sequence. The pre-boot
diagnostic tests are run in order of priority with respect to their importance
to computer functions. The first detected error displays a message on the
LCD status panel. If this happens, one of the following screens could
appear.
ERROR !
CPU Socket
Check that the processor is
correctly inserted in CPU slot.
ERROR !
ERROR !
No Video
Board PLL
Check that graphics card is
Check that the system board is
installed correctly.
connected.
ERROR !
Power Supply
Check the power supply and
power cable connections.
ERROR !
No Video
Check that graphics card is
installed correctly.
64
3 Troubleshooting Your HP PC Workstation
Using HP MaxiLife to Diagnose Problems
ERROR !
Contin Module
Check that RDRAM
continuity modules are
installed.
ERROR !
RIMM Sp eed
The RDRAM modules
installed have incompatible
speed ratings.
ERROR !
RIMM Devices
The 32 device limit per
RDRAM has been exceed.
ERROR !
No DIMM
No installed SDRAM
modules.
ERROR !
Mem MisCompare
ERROR !
No RIMM
No installed RDRAM
modules.
ERROR !
Memory Error
Check that the memory
modules are correctly
installed.
For HP Kayak XU800 models only.
Check that RDRAM modules are
correctly installed in pairs.
Further information about RDRAM and SDRAM modules can be found on
page 28 for the HP Kayak XM600 and page 32 for HP Kayak XU800 models.
65
3 Troubleshooting Your HP PC Workstation
Using HP MaxiLife to Diagnose Problems
POST Phase Following these checks, the POST (Power-On Self Test) sequence is
initiated. One of the following screens will appear in this phase:
HP Kayak XM600
INFO SERVICES
HP Kayak XU800
INFO SERVICES
ERROR
ERROR DESCRI PTION
No errors occurred. A POST error occurred. Refer to the
Troubleshooting Guide for more
information about the error description.
Other Features
HP MaxiLife Services includes:
• Display the configuration details of your PC Workstation required to
obtain support (System info).
• Indicate POST (Power-On Self Test) steps during the power-on
phase (Boot steps).
• Perform diagnostic tests on your PC Workstation’s various hardware
components and display the results (Diags).
To configure your HP LCD:
1 Ensure that your PC Workstation’s power cord is connected to a
grounded outlet. Power on the PC Workstation.
2 Press the LCD Service control button to access the following menus.
System info
Boot steps
GoNext
Select
System info
Boot steps
GoNext
System info
Exit
GoNext
System info
Exit
ExitNext
66
3 Troubleshooting Your HP PC Workstation
Using HP MaxiLife to Diagnose Problems
3 Use to scroll down through the menu items and to select the
required menu item.
System Info. System information is displayed on the LCD one screen at a time and should
detail the following:
• Product name
• BIOS version
• Serial Number
• Type & speed of processor
• Number and capacity of memory
modules installed
To view these details, use the button to scroll through the
information screens.
Boot Steps Where available, the Boot steps option will display all POST steps the next
time your PC Workstation is powered on. For support purposes, POST
steps are shown as POST codes (for example, a post code = step xx in the
Power-On Self Test) and displayed on the LCD as follows:
HP Kayak XU800
POST Code xx
Post steps will be displayed on the LCD
the next time your PC Workstation is
powered on.
Diags With your PC Workstation powered on, the diagnostic tests will be
performed as soon as you select Diags from the LCD’s main menu.
Tests are carried out on the following:
• CPU Socket
• Power
• Board PLL
• RAM Module
To view the test results for each system component, press the control
button.
If no component errors are detected, the following screen will appear.
COMPONENT
Next
No errors were detected.
67
3 Troubleshooting Your HP PC Workstation
Using HP MaxiLife to Diagnose Problems
If an error is detected, an error screen appears indicating the problem. To
continue viewing the test results of the other system components, press the
control button.
CPU Socket
For example, if the processor is not
correctly inserted an error screen
Next
similar to this one would appear.
When the diagnostic tests are complete, one of the following screens is
displayed.
DIAGNOSTICS:
Done FAIL
EXIT
No errors were detected.System errors were detected.
DIAGNOSTICS:
Done OK
EXIT
You can exit the test session by pressing the button.
68
3 Troubleshooting Your HP PC Workstation
HP DiagTools Hardware Diagnostics Utility
HP DiagTools Hardware Diagnostics Utility
HP DiagTools is an accurate and reliable utility that helps you diagnose any
potential hardware-related problems. With this utility you can:
• Check the hardware configuration and verify that it is functioning
correctly.
• Test individual hardware components.
• Diagnose hardware-related problems.
• Obtain a complete hardware configuration.
• Provide precise information to an HP support agent so they can solve
any problems quickly and effectively.
For more information about this utility, refer to the Vectra\Kayak
Hardware Diagnostics User’s Guide, available on the HP web site in PDF
(Adobe Acrobat) format.
Where Can I Get
HP DiagTools?
Before Using HP
DiagTools
HP DiagTools is available from the following sources:
• Utility partition on the hard disk drive.
• Image Creation and Recovery CD-ROM delivered with your computer.
• HP DiagTools CD-ROM obtained from the HP web site at
http://www.hp.com/desktops/diagtools
Decide how you are going to run the diagnostics utility: using either the
utility partition on the hard disk drive or one of the CD-ROM options. It is
recommended that you check the following settings in the Setup program:
❒ In the Main setup menu, the item to select the operating system (PnP
O/S) is set to “No”. This should be set whether you have a plug-and-play
(for example, Windows 95 and Windows 98) operating system or not
(Windows NT 4.0 is a non plug-and-play system).
If you are running the diagnostics from a CD-ROM, then the following
settings must also be checked.
❒ In the Security menu, set all Hardware Protection items to “Enabled” or
“Unlocked” (if applicable). Ensure also that Booting from the CD-ROM
is enabled.
❒ In the Boot menu, the CD-ROM drive is configured to boot before the
hard disk drive in the Boot Device Priority List.
You will need the Administrator password to make any changes to the
above settings. It is also recommended that you make a note of any changes
to the Setup program.
69
3 Troubleshooting Your HP PC Workstation
HP DiagTools Hardware Diagnostics Utility
Starting HP
DiagTools
Producing a
Support Ticket
From the hard disk drive:
1 Close all applications if you have not already done so.
2 Shutdown the computer with the Restart option.
3 When the Kayak start-up logo appears, the following message will be
displayed for a few seconds: “Press <F10> to start hardware
diagnostics or any other key to proceed”.
Press the key to start HP DiagTools.
4 When DiagTools starts, it will display a welcome screen. Follow the
on-screen instructions to carry out the diagnostic tests.
From either the Image Creation and Recovery CD-ROM or HP DiagTools
CD-ROM:
1 Insert the CD-ROM into the CD-ROM drive and restart the computer.
2 Press the key to select the boot order to CD-ROM first.
3 The PC will boot from the CD-ROM.
If you are using the Image Creation and Recovery CD-ROM, a menu
will be displayed. Select the option to run DiagTools.
4 When DiagTools starts, it will display a welcome screen. Follow the
on-screen instructions to carry out the diagnostic tests.
This utility will automatically detect the complete hardware configuration
of your system before any tests are performed.
To produce a complete record of your system’s configuration and test
results, you will need to create a Support Ticket
If you are using HP DiagTools from the hard disk drive, a floppy disk drive is
required to store the Support Ticket file. In the case where you are using
HP DiagTools from a CD-ROM, you can create the Support Ticket file on
either the hard disk drive or floppy disk drive. You can also view the
Support Ticket file using the “Support Ticket Viewer” program.
The Support Ticket file can be sent, via email or fax, to your local or HP
support agent.
Resetting Setup
Va lu e s
When you have completed the above procedure, and before restarting your
computer, you must change any settings you have modified in the Setup
program back to their original position. Setting incorrect values may cause
system boot failure. Should this occur, press the key while you are in
the Setup program to load the default values.
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3 Troubleshooting Your HP PC Workstation
Image Creation and Recovery CD-ROM
Image Creation and Recovery CD-ROM
The PC Image Engineer — Image Creation and Recovery CD-ROM
enables you to restore your computer to its original factory configuration,
change or reconfigure the operating system and reinstall drivers or other
factory-supplied software components. The drivers and software utilities,
including documentation and navigational aids, help you to recover either
the full set of pre-loaded software or subset of it.
What Functions Are
Available?
Some of the available functions on the Image Creation and Recovery
CD-ROM are described below:
• Full Recovery: Restores the operating system, drivers, utilities and
Special Disk Partition as supplied by default. A full recovery also
automatically erases any viruses that might be present on the Master
Boot Record. It should be noted however, that this function reformats
your hard disk drive. It is highly recommended, if possible, that you save
all data files and software installations.
• Minimal Recovery: Restores only the operating system and SCSI driver
for access to a SCSI hard disk drive.
• Partial Recovery: Restores individual drivers which are supplied in a
“browseable area” of the CD-ROM.
• Copy OS Master Files: For use when Windows prompts you to insert the
operating system media when installing additional drivers.
• HP DiagTools: Checks the system configuration and operation. Also
described on page 69.
Requirements
Before performing a recovery, upgrade or downgrade, it is advisable that
you make a checklist for each type of function. You will require to have the
Administrator password to make any changes to the Setup program and it
is recommended that you make a note of any changes.
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3 Troubleshooting Your HP PC Workstation
Image Creation and Recovery CD-ROM
Performing a
Recovery, Upgrade
or Downgrade
Running HP
DiagTools
❒ The PC model must match the CD-ROM, which contains a BIOS lock.
❒ Save (if possible) data files and software applications.
❒ It is recommended upgrading to the latest BIOS version.
❒ Setup program settings: Clear any BIOS-level passwords. In the Security
menu, set all Hardware Protection items to “Enabled” or “Unlocked” (if
applicable). Check also that Booting from the CD-ROM is enabled; in the
Boot menu, the CD-ROM d rive is configured to boot before the hard dis k
drive in the Boot Device Priority List.
❒ Ensure that you have the Certificate of Authenticity from Microsoft
available.
❒ The PC model must match the CD-ROM, which contains a BIOS lock.
❒ Setup program settings: Operating system is set to “No”; all hardware
protection items enabled or unlocked (if applicable); the CD-drive has
been enabled to boot from it and configured to boot before the hard disk
drive in the Boot Device Priority List.
Performing a Full Recovery
Depending on the hardware configuration, a full system recovery should
take from 30 minutes to 2 hours.
NOTE Remember, this procedure could potentially erase everything from the
hard disk drive (primary partition if defined). Ensure that all data files
and software applications have been saved.
1 Insert the recovery CD-ROM into the CD-ROM drive and restart the
computer.
2 Press the key to select the CD-ROM to boot first.
3 The computer will boot from the CD-ROM and display a DOS-style
menu. Select the option to recover the hard disk drive.
In some cases, you might have to go through the menu item “Partitioning
& Formatting”. In this case, there are two options:
• Automatic (recommended).
• Custom (for advanced users only).
4 Then follow the on-screen instructions.
5 The hard disk drive will be formatted first. Several reboots will be carried
out. This is normal: do not interrupt the process. Wait until a message
indicates that the operation has been successfully completed.
6 Remove the recovery CD-ROM from the CD-ROM drive.
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3 Troubleshooting Your HP PC Workstation
Image Creation and Recovery CD-ROM
7 The operating system and drivers will be installed. In this phase, you will
be required to enter the operating system settings and Product ID from
Microsoft’s Certificate of Authenticity.
Resetting Setup
Valu es
Completing a Full
Recovery
When you have completed the above procedure, and before restarting your
computer, you must change any settings you have modified in the Setup
program back to their original position. Setting incorrect values may cause
system boot failure. Should this occur, press the key while you are in
the Setup program to load the default values.
The full recovery function will restore the original disk image of your
computer. However, it is recommended installing updated drivers which
are available from the HP web site www.hp.com/go/kayaksupport.
You will also be required to install drivers for any accessory boards that
have been added to the original model. All data files and software
applications that were saved before performing the full recovery will also
need to be restored on the hard disk drive.
Minimal Recovery
To recover the operating system only, follow the instructions indicated
above. In step 3, select the option to perform a minimal recovery.
The minimal recovery will install the Service Pack originally delivered with
your PC. However, it is possible to uninstall it using a shortcut.
If your PC Workstation does not have any SCSI drives, a message displaying
“At least one service failed to start”. You can remove the driver through the
Control Panel > SCSI >.
To complete the recovery, you will need to install drivers recommended by
Hewlett-Packard which are available from the HP web site, or other drivers.
Performing a Partial Recovery
Insert the recovery CD-ROM in the CD-ROM drive with the operating
system running. A web browser can be used to navigate through the
CD-ROM to obtain the required driver(s). You can also use Windows
Explorer to browse through the driver directories.
To install a driver, follow the driver’s instructions given in the Readme file.
NOTE For HP Kayak XU800 FastRaid models, refer to the HTML file on the
Image Creation and Recovery CD-ROM in order to complete the
FastRaid recovery.
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3 Troubleshooting Your HP PC Workstation
Frequently Asked Questions
Frequently Asked Questions
Q: How can I reinstall my PC’s operating system?
A: PC Image Engineer — Use the Image Creation and Recovery
CD-ROM provided with your PC.
Q: Why is my PC running slowly/producing strange messages?
A: Your PC may have been infected by a virus. Run the antivirus
utility preloaded on your PC.
If the problem continues, update your PC’s BIOS. You can download
the BIOS and updating instructions from
www.hp.com/go/kayaksupport, then select either HP Kayak XM600 or
HP Kayak XU800 from the drop-down menu.
Q: I’ve been experiencing problems with my PC ever since I installed some
new software. What can I do?
A: Uninstall the software to see whether this solves the problem. If the
problem continues, contact the software manufacturer for help or
information on known compatibility problems.
Q: How do I disable the integrated sound features on my PC if I install an
add-on sound card (on Windows NT, Windows 95 and Windows 98)?
A: Use the HP Setup program to disable the Audio item in the Advanced
menu.
Q: Can I use USB hardware devices with all the operating systems
preloaded on my PC?
A: No. USB is supported by Windows 95, Windows 98 and Windows
2000 only.
Q: Is my PC year 2000-compliant?
A: All new HP PC Workstations are designed to handle the transition to
year 2000 without any problem. For more information, refer to HP’s
Year 2000 web site: www.hp.com/year2000.
Q: How can I hear sound from my application?
A: Make sure your multimedia accessories are correctly installed.
Make sure your application is correctly configured. Select Start ➪
Programs ➪ Accessories ➪ Multimedia ➪ Volume Control. Make sure mute is
not selected. Adjust the volume until you hear sound.
Q: Where can I get information about the latest HP drivers?
www.hp.com/go/kayaksupport.
A:
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3 Troubleshooting Your HP PC Workstation
Need More Help?
Need More Help?
Refer to the Troubleshooting Guide for more detailed help. This manual is
available from HP’s web site at: www.hp.com/go/kayaksupport, then
select either HP Kayak XM600 or HP Kayak XU800 from the drop-down
menu.
Some Troubleshooting Tips:
• Restart your PC and see if the problem recurs.
• Run HP DiagTools. You can create a hardware profile of your PC
(Support Ticket) that can be faxed or mailed to support. Refer to page
69 for information on using DiagTools.
• Visit the HP support web site www.hp.com/go/kayaksupport to see
whether this is a known problem.
• Update your PC’s BIOS. The latest BIOS for your PC and instructions on
updating the BIOS are available from HP’s support web site at:
www.hp.com/go/kayaksupport
• Record the details of the problem so that you can describe it accurately.
Refer to page 76 for advice on what information is required.
• Think of anything you may have done to cause the problem.
• If possible, have your system up and running and close by when you call.
• We recommend you contact your HP dealer, or contact HP support
outside of peak times (mid-morning and early evening). Refer to the HP
Warranty and Support Guide for more information.
You can learn more about HP service and support from the support web
site: www.hp.com/go/kayaksupport
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3 Troubleshooting Your HP PC Workstation
Collecting Information Before Contacting HP Support
Collecting Information Before Contacting HP Support
It is recommended that before contacting HP Support you note down some
of the information mentioned below. This will help HP support deal with
your problem quickly and efficiently:
PC Description
Model number See label on the right side of your PC.
Serial number See label on the right side of your PC.
RAM
• Number of megabytes installed
• HP RAM or RAM from another
manufacturer
Write down a brief description of the problem
Frequency How often has the problem occurred?
Run OK? How long has the PC been running normally?
Recent changes to the PC Have there been any recent changes made to the PC?
Which BIOS version is used? The BIOS version is displayed in the Setup program main menu, accessed by pressing F2
Any BIOS parameter changes? Did the problem occur after changes were made to the BIOS using the Setup program?
Make a list of slots and interrupts used by
additional cards (for example, LAN, sound
and SCSI)
Are you using the original operating
system software that came preloaded on
your PC?
If not, what is the operating system
version?
Any operating system-generated error
messages?
Any errors during boot (Power-On Self
Test)?
This test checks all installed components.
• There may be some compatibility problems with non-HP RAM. The amount of RAM is
displayed in the Setup program main menu, accessed by pressing F2 during start-up.
• There may be some compatibility problems with non-HP RAM.
Question or Problem
Hardware Configuration
during start-up.
This is to check for interrupt conflicts. You can find IRQs by running DiagTools (see
page 69).
Operating System
Select Settings ➪ Control Panel from the Start menu, then click on the System icon. The
operating system version is displayed under System.
Please note down exact text of error message.
Any POST errors will be displayed on your monitor screen or signalled by beep codes.
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4
Working in Comfort
Thank you for selecting HP computing equipment.
To optimize your comfort and productivity, it is important that you set up
your work area correctly and use your HP equipment properly. With that
in mind, we have developed some set-up and use recommendations for
you to follow based on established ergonomic principles.
Improper and prolonged use of keyboards and input devices are among
those tasks that have been associated with repetitive strain injury (RSI)
to soft tissues in the hands and arms. If you experience discomfort or
pain while using any computing equipment, discontinue use immediately
and consult your physician as soon as possible.
In addition to the information on RSI given in this chapter, you may also
consult the online version of Working in Comfort preloaded on the hard
disk of the your HP computing equipment, or visit HP’s Working in
Comfort web site at:
URL: http://www.hp.com/ergo/
About Repetitive
Strain Injury
What is RSI? Repetitive Strain Injury (RSI—also known as cumulative trauma disorder
Because your comfort and safety are our primary concern, we strongly
recommend that you use HP computing equipment in accordance with
established ergonomic principles and recommendations. Scientific
literature suggests that there may be a relationship between injury to soft
tissues—especially in the hands and arms—and prolonged improper use
of keyboards or other equipment requiring repeated motions of the hands
and forearms. This literature also suggests that there are many other risk
factors that may increase the chance of such injury, commonly called
Repetitive Strain Injury.
or repetitive motion injury) is a type of injury where soft tissues in the
body, such as muscles, nerves, or tendons, become irritated or inflamed.
RSI has been a reported problem for those who perform repetitive tasks
such as assembly line work, meatpacking, sewing, playing musical
instruments, and computer work. RSI also has been observed in those
who frequently engage in activities such as carpentry, knitting,
housework, gardening, tennis, windsurfing and lifting children.
4 Working in Comfort
What causes RSI? The specific causes of RSI have not been established. Nevertheless, the
incidence of RSI has been associated with a variety of risk factors,
including:
• Too many uninterrupted repetitions of an activity or motion.
• Performing an activity in an awkward or unnatural posture.
• Maintaining static posture for prolonged periods.
• Failing to take frequent short breaks.
• Other environmental and psychosocial factors.
In addition, there have been reports associating the occurrence of RSI
with the use of computer keyboards, mice, and other input devices. Also,
certain medical conditions, such as rheumatoid arthritis, obesity and
diabetes, may predispose some people to this type of injury.
What can I do to avoid
RSI?
What if I experience
discomfort?
Preparing Your
Work Environment
Some people who use computers may experience physical discomfort
during their use. This discomfort may be a symptom of a repetitive strain
injury. Properly setting up and using computing equipment can help to
minimize your chances of experiencing this discomfort. Well-designed
and properly adjusted equipment alone may not be sufficient to eliminate
all potential problems. Maintaining good posture and positioning when
working on computers also has a significant bearing on your comfort.
If you are experiencing any discomfort, seek professional medical advice
immediately. Typically, the earlier a problem is diagnosed and treated,
the easier it is to resolve.
When using HP computing equipment, it is important that your work
environment contributes to your comfort and productivity.
Your Chair It's very important that your chair provides a comfortable sitting position
and offers the following features:
• A stable base, such as five legs with casters. Make sure the
casters are designed for the type of floor you have in your workspace,
whether it is bare or carpeted.
• A height- and tilt-adjustment feature. It should be easy to adjust
your chair height from 40 cm to 52 cm (15.5 inches to 20.5 inches) as
measured from the top of the seat pan to the floor. If you are much
taller or shorter than average, you may need a chair that can be
adjusted beyond this range. Adjust your chair so that the work surface
or keyboard tray is at elbow height and your feet are flat on the floor
with your knees slightly bent below your hips. Ideally, the seat pan
should be able to tilt both forward (minimum of 5 degrees) and
backward (minimum of 10 degrees). If the chair has an adjustable seat
pan, inclining the seat slightly forward will transfer some of the
pressure from the spine to the thighs and feet. This will relieve
pressure on your back.
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4 Working in Comfort
• A curved seat edge. The front of the seat should be curved and
finished in a “waterfall” edge.
• An adjustable back support in both height and forward and
backward tilt. It is important that the backrest correctly supports the
lower part, or lumbar curve, of the back.
• A freely rotating swivel so you can move easily from side-to-side.
• Fully adjustable and padded armrests. The chair arms should not
interfere with adjusting the chair or moving it close to your work
surface.
Seat Back Tilt
Seat Back
Height
Seat Pan Tilt
5°-10°
Seat Pan Height
40-52 cm
Your Work Surface Ideally, you should be able to adjust the height of your work surface.
A simple way to ensure your work surface is at the correct height is to
first adjust the height of the seat-pan of your chair. With your chair
properly adjusted and your feet firmly on the floor, adjust the work
surface height until your forearms are parallel to the floor when you have
your fingers on the keyboard or other input device.
Your Work Posture Sitting in one position for long periods can be uncomfortable. To
minimize the potential for physical discomfort or injury, it's important
that you maintain proper posture.
• Back - While sitting at your work surface, make sure your back is
supported by the chair's backrest in an erect position or angled
slightly backwards.
• Arms - Your arms should be relaxed and loose, elbows close to your
sides, with forearms and hands approximately parallel to the floor.
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4 Working in Comfort
• Wrists - Your wrists should be as straight as possible while using the
keyboard, mouse or trackball. They should not be bent sideways, or
more than 10 degrees up or down.
• Legs - Your thighs should be horizontal or angled slightly downward.
Your lower legs should be near a right angle to your thighs. Your feet
should rest flat on the floor. If necessary, use a footrest, but double
check that you have your seat height adjusted correctly before getting
a footrest.
• Head - Your head should be upright or tilted slightly forward. Avoid
working with your head or trunk twisted.
• Overall - Change your position frequently and take regular breaks to
avoid fatigue.
Setting Up Your
HP Computing
Equipment
Make sure that all the elements of your HP computer system—monitor,
document holder, keyboard, mice and other input devices, and
headphones and speakers—are optimally arranged and adjusted to meet
your personal requirements. The recommendations that follow will help
you achieve this.
Your HP Monitor It is important that your monitor screen be clean and positioned correctly
to improve readability and help you work comfortably. Glare, high
contrast, reflections, dirt and dust will interfere with what you see on the
screen. The recommendations that follow can help you achieve a
comfortable arrangement.
• The top of your monitor screen should be at or slightly below eye level.
Most HP monitors come with a tilt-and-swivel feature that makes it
easy to adjust the screen position.
• To avoid obscuring your view, the screen should be positioned
perpendicular to your line of sight; that is, straight on.
• To avoid glare or reflection, try to position the monitor so the screen
is at a right angle to your window rather than in front of it. If reflection
or glare persists, tilting the screen forward may help.
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4 Working in Comfort
• Maintain a comfortable viewing distance to the screen. Most people
prefer a viewing distance of approximately 46 to 76 cm (18 to
30 inches), depending on monitor size. Character size and the amount
of space available on the work surface can affect this distance.
• Text should be easy to read. To help ease eyestrain, adjust text
attributes such as character size, spacing, and color. In addition, you
will need to use the controls provided with your monitor to adjust the
visual settings so that contrast and brightness levels are comfortable
for you. High contrast and low brightness is usually the preferable
combination.
• The monitor should be free from flicker. If the image on your screen is
not stable, the monitor may require repair or adjustment.
• When possible, use a program that has a simple user interface, such as
easily identifiable icons and pull-down menus. Also, screen
information should be displayed in a structured and well-organized
way.
Monitor Use
Specifications
Tilt
Monitor
Swivel
Window
• When viewing your monitor, your head should not be tilted more than
15 degrees forward.
• You should not have to look up more than 5 degrees above horizontal
or down more than 30 degrees below horizontal for normal work tasks,
such as typing or reading.
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Document Holders When keying in data from a hard-copy document, placing it in a
document holder rather than on a flat surface will make it easier to read.
The following recommendations should be observed when using a
document holder:
• The document holder should be at approximately the same height and
distance from your eyes as the screen, and as close to the monitor as
possible to prevent neck twisting. Some users prefer a document
holder mounted to the monitor while others prefer the document
holder positioned between the screen and keyboard.
• If the primary task is to view documents rather than using the monitor,
the document holder may be placed directly in front of the keyboard
with the monitor slightly to the side.
• To help reduce stress on your neck and prevent eye fatigue, try to
minimize the movement of your head and eyes while using a document
holder.
Your HP Keyboard
Keyboard
Slope
Thigh
Clearance
≥
Keyboard Height
64-76 cm
6cm
The proper positioning and use of your HP keyboard is important when
using HP computing equipment. Be sure to observe the following
recommendations to optimize your comfort and safety:
• We recommend you place your keyboard in front of the screen or
document holder, whichever is viewed the most. Your HP keyboard
has long cables so you can place it in the position that is most
comfortable for you while you are using your system.
• Because HP keyboards vary in depth, you'll want to be sure that your
work surface or keyboard tray has sufficient room to accommodate
your model. The keyboard tray should be wide enough to hold both
the keyboard and mouse or trackball: 66 to 71 cm (26 to 28 inches).
• Your HP keyboard may have a kickstand that can be opened or closed
to raise or lower the keyboard angle. If you are in the correct sitting
position with your elbows at about the same level as the work surface,
you may not need to use it. However, if your elbows are below the
work surface, you may wish to use the kickstand to raise the back of
the keyboard.
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4 Working in Comfort
• An adjustable keyboard tray may be useful if you cannot adjust your
chair or work surface to the proper height for typing. It should adjust
in height from 64 to 76 cm (25 to 30 inches) above the floor and tilt
forward and backward to help you find the most comfortable position.
Note that research has shown that there may be less muscle tension in
shoulders and forearms with the keyboard tilted away from you.
• When using your HP keyboard, remember it takes very little pressure
or force from your fingers to activate the keys. Improper typing style—
the use of too much force—can place unnecessary stress on the
tendons and muscles in your hands, wrists, and forearms.
• Make sure that your hands are in a neutral position when you use your
keyboard. This means that your forearms, wrists, and hands should be
in a straight line.
• The keyboard has a low profile to help prevent excessive bending of
your wrists while typing. Literature suggests that you should not bend
your wrists sideways or more than 10 degrees up or down. Keep your
wrists straight by moving your entire hand and forearm over to use the
function keys or numeric keypad.
• You may use a palm rest to help keep your hands and wrists in a
comfortable and neutral position when you are not typing. Some HP
keyboards come with an integrated palm rest. If you use a palm rest,
see that it is rounded and padded, and flush in height with the front
edge of the keyboard. Note that your palms—not your wrists—should
rest on the palm rest. If you don't have a palm rest, try not to rest your
wrists on a sharp edge, such as a work surface edge.
Mice and Other
Input Devices
Various aspects of using mice and other input devices may increase your
risk of discomfort or injury. Observing the following recommendations
may reduce that risk:
• As with the keyboard, try to keep your hand, wrist and forearm in a
neutral position while using your mouse or other input device.
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Headphones and
Speakers
• When using a stylus or light pen with a graphics tablet, don't grip the
stylus tightly. Keep your hand and fingers relaxed and try to maintain
a neutral posture in your hand, wrist and forearm.
• If you use your thumb to rotate the ball on a trackball or spaceball,
keep it in a relaxed, natural shape, and maintain a neutral posture in
your hand, wrist and forearm.
• Hold the mouse gently by draping your fingers over it. Keep your hand
relaxed and fingers loose. Do not grip the mouse tightly.
• It takes very little pressure or force from your fingers to activate the
buttons or scroll wheel on your mouse, scrolling mouse, trackball or
other input device. Using too much force can place unnecessary stress
on the tendons and muscles in your hands, wrists and forearms.
• If you are using a scrolling mouse, be sure to keep your fingers and
hand in a relaxed, neutral position when activating the scroll wheel.
Also, this type of mouse features software that can minimize the
number of mouse movements or button clicks.
• When using a mouse, trackball, stylus and graphics tablet, or other
input device, position it as close to the keyboard as possible, and keep
it at the same level so you do not have to stretch while using it.
• Use a good quality mouse pad to enable the mouse to work most
effectively and reduce unnecessary hand and wrist movements.
• Be sure to keep your mouse and trackball clean. Regular removal of
accumulated dust and dirt helps ensure proper tracking and reduces
unnecessary hand and wrist motions.
Listening to loud sounds for prolonged periods may permanently damage
your hearing. To avoid discomfort from unexpected noise, always turn
down the volume before connecting headphones or speakers to your HP
equipment.
When you put on the headphones, slowly increase the volume until you
find a comfortable listening level, then leave the volume control in that
position.
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4 Working in Comfort
Comfort and
Safety Checklist
These recommendations are drawn from the latest available international
ergonomic standards and recommendations, including ISO 9241 and
ANSI/HFS 100-1988.
Keyboard
Slope
Thigh
Clearance
≥6cm
Keyboard
Height
64-76 cm
Document
Holder
General • Work Surface Height - Adjust either your seat height, work surface
or both, to position the work surface at approximately elbow height.
• Work Surface Arrangement - Make sure frequently used equipment
is within easy reach. For example, if you are primarily using the
keyboard, place it directly in front of you, not to the side. If you are
primarily using the mouse, place it in front of your hand or arm. If you
are using both a mouse and keyboard, place them both at the same
work surface height and close together. If a palm rest is used, the
height should be flush with the front edge of the keyboard. Other
items, such as your telephone or notepad, also should be considered.
• Monitor - Place your monitor so that the top of the screen is at, or
slightly below, eye level (up to 15 degrees).
• Head - Do not tilt your head forward by more than 15 degrees, and try
not to turn your head toward the side.
• Back - While sitting at your work surface, make sure your back is
supported by the chair's backrest in an erect position or angled
slightly backwards.
• Arms - Make sure your arms and elbows are relaxed and loose, with
your upper arm perpendicular to the floor or slightly forward. Keep
your forearms and hands approximately parallel with the floor with
elbows bent between 70 and 115 degrees. Keep your elbows close to
your sides (less than 20 degrees away from your body).
• Legs - Your thighs should be horizontal or angled slightly downward.
Your lower legs should be near a right angle to your thighs. Make sure
there is sufficient room under the work surface for your legs.
• Feet - If after adjusting your chair you cannot rest your feet
comfortably on the floor, use a footrest, preferably one that can be
adjusted in height and angle.
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Overall • Look away from the screen from time-to-time to help reduce
eyestrain. Focus on distant objects briefly, and blink periodically to
lubricate your eyes. You also should have your eyes checked on a
regular basis and ensure your eyeglass prescription is suitable for
working on a monitor screen.
• Remember to occasionally shift position and move your body. Keeping
your body in one position for long periods is unnatural and stressful.
When prolonged work is required, take frequent short breaks. As a
rule of thumb, a five or ten minute break every hour is a good idea.
Short frequent breaks are more beneficial than longer less frequent
breaks. Data show that people who work for long periods of time
without a break may be more prone to injury.
• Changing tasks frequently will help prevent muscle stiffness.
Examples: alternating between keyboarding, reading, writing, filing,
and moving around in your work environment, helps you maintain a
relaxed posture. Occasionally stretch the muscles in your hands, arms,
shoulders, neck and back. You should stretch at least as often as you
take brief task breaks—at least once every hour.
• Discomfort may be alleviated by using alternative ergonomic designs
and accessories such as ergonomically personalized chairs, palm rests,
keyboard trays, alternative input devices, prescription eyeglasses,
anti-glare screens, and more. Seek additional information from the
sources available to you, including your employer, doctor, local office
supply store, and the Information Sources listed in the online version
of Working in Comfort, preloaded on the hard disk of your HP
computing equipment.
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Regulatory Information
DECLARATION OF CONFORMITY
according to ISO/IEC Guide 22 and EN 45014
Manufacturer’s Name:HEWLETT-PACKARD
Manufacturer’s Address
Declares that the product:
Product Name:Personal Computer Workstation
Model Number:HP Kayak XM600 and HP Kayak XU800
Conforms to the following Product Specifications:
SAF ETY International: IEC 60950: 1991+A1+A2+A3 +A4
Europe: EN 60950: 1992+A1+A2+A3 +A4
China: GB 4943-1995
EMC CISPR 22: 1993 / GB 9254-1998 / EN 55022: 1994 Class B
EN 50082-1: 1992
IEC 801-2: 1992 / prEN 55024-2: 1992 - 4 kV CD, 8 kV AD
IEC 801-3: 1984 / prEN 55024-3: 1991 - 3 V/m
IEC 801-4: 1988 / prEN 55024-4: 1992 - 0.5 kV Signal Lines,
EN 50081-1: 1992
IEC 1000-3-3: 1994 / EN 61000-3-3: 1995
FCC Title 47 CFR, Part 15 Class B
AS / NZ 3548:1992
Supplementary information:
the CE marking accordingly:
the EMC Directive 89/336/EEC and the Low Voltage Directive 73/23/EEC both amended by the Directive 93/68/EEC.
1
The product was tested in a typical configuration with Hewlett-Packard Personal Computer Systems.
2
This device complies with Part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) this device may not cause harmful interference, and
(2) this device must accept any interference received,
including interference that may cause undesired operation.
:5 Avenue Raymond Chanas
38053 Grenoble Cedex 09
FRANCE
1
1 kV Power Lines
2
/ ICES-003, Issue 2 / VCCI-21
The product herewith complies with the requirements of the following Directives and carries
Grenoble, September 1999 Jean-Marc JULIA, Product Quality Manager
For compliance information ONLY, contact:
USA Contact: Hewlett-Packard Company, Corporate Product Regulations Manager, 3000 Hanover Street, Palo Alto, CA 94304. (Tel. (415) 857-1501)
FCC Class B (for USA only)
Federal Communications Commission Radio Frequency Interference Statement
Warning:
This equipment has been tested and found to comply with the limits for a Class B digital device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in a residential installation. This equipment generates, uses, and can
radiate radio frequency energy and, if not installed and used in accordance with the instructions,
may cause harmful interference to radio communications. However, there is no guarantee that
interference will not occur in a particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be determined by turning the equipment
off and on, the user is encouraged to correct the interference by one or more of the following
measures:
• Reorient or relocate the receiving antenna.
• Increase the distance between the equipment and the receiver.
• Connect the equipment to an outlet on a different circuit to the one the receiver is connected to.
• Consult your dealer or an experienced radio/TV technician for help.
Hewlett-Packard's FCC Compliance Tests were conducted using HP-supported peripheral
devices and HP shielded cables, such as those you receive with your system. Changes or
modifications not expressly approved by Hewlett-Packard could void the user's authority to
operate the equipment.
Notice for Canada (new statement - ref ICES-003 Issue 3 Nov 22,1997)
This Class B digital apparatus complies with Canadian ICES-003.
Cet appareil numérique de la Class B est conforme à la norme NMB-003 du Canada.
Safety Warning for the USA and Canada
If the power cord is not supplied with the computer, select a power cord in accordance with your
national electrical specifications.
USA: Use a UL listed type SVT detachable power cord.
For your safety, never remove the PC's cover without first removing the power cord and any
connection to a telecommunications network. Always replace the cover before switching the PC
on.
Si le cordon secteur n'est pas livré avec votre ordinateur, utiliser un cordon secteur en accord
avec votre code électrique national.
Canada: utiliser un cordon secteur certifé CSA
Pour votre securité, ne pas enlever le capot de cet équipement avant de débrancher le cordon
secteur et toute connexion au réseau de télecommunication. Remettez toujours le capot avant
de mettre sous tension.
88
Fax/Modem card (if applicable)
Safety warning for US and Canada:
Do not attempt to connect this product to the phone line during a lightning storm. Never install
telephone jacks in wet locations unless the telephone line has been disconnected at the network
interface. Never touch uninsulated telephone wires or terminals unless the telephone line has
been disconnected at the network interface. Use caution when installing or modifying telephone
lines. Avoid using a telephone (other than a cordless type) during an lightning storm. There may
be a risk from lightning.
Do not use the telephone to report a gas leak in the vicinity of the leak
Never touch or remove the Communications board without first removing the connection to the
telephone network.
Ne branchez jamais votre ordinateur sur la prise telephonique pendant l’orage. N’installez jamais
des prises téléphoniques dans des endroits humides a moins que la ligne n'ait été déconnectée du
réseau. Ne touchez jamais les fils téléphoniques dénudés et les terminaux nus a moins que la
ligne n'ait été déconnectée du réseau. Soyez prudent lorsque vous installez ou manipulez les
lignes téléphoniques. Evitez d'utiliser le téléphone (autre que le téléphone sans fil) lors d'un
orage. Il y a des risques de foudre. N'utilisez pas votre téléphone pour signaler des fuites de gaz
Avant de manipulez la carte de communication, déconnectez la du réseau téléphonique.
Hinweis für Deutschland: Geräuschemission
Lärmangabe nach Maschinenlärmverordnung - 3 GSGV (Deutschland)
LpA < 70 db am Arbeitsplattz normaler Betrieb nach EN27779: 11.92.
Changing a battery (if lithium battery is used)
There is a danger of explosion if the battery is incorrectly installed. For your safety, never
attempt to recharge, disassemble, or burn the old battery. Only replace the battery with the
same or equivalent type, as recommended by the manufacturer. The battery in this PC is a
lithium battery which does not contain any heavy metals. Nevertheless, in order to protect the
environment, do not dispose of batteries in household waste. Please return used batteries either
to the shop from which you bought them, to the dealer from whom you purchased your PC, or to
HP so they can either be recycled or disposed of in the correct way. Returned batteries will be
accepted free of charge.
Changement de la pile
Il y a danger d'explosion lorsque la pile n'est pas installée correctement. Pour votre sécurité, ne
jamais essayer de recharger, de démonter ou de brûler l'ancienne pile. Remplacer uniquement
avec une pile du même type ou d'un type équivalent recommandé par le constructeur. La pile
dans cet ordinateur est une pile au lithium qui ne contient pas de métaux lourds, néanmoins,
afin de protéger l'environement, ne jetez pas les piles dans les ordures ménagères. Rendez les où
vous les avez achetées, au revendeur où vous avez acheté votre ordinateur ou à Hewlett Packard,
pourqu'elles soient recyclées ou rangées de manière qui ne nuit pas à l'environement. Les piles
usées seront acceptées gratuitement.
NL
Notice for the Netherlands
Bij dit apparaat zijn batterijen geleverd. Wanneer deze leeg zijn, moet U ze niet weggooien maar
inleveren als KCA.
Warnung
Wenn die Batterie nicht korreckt eingebaut wird, besteht Explosionsgefahr. Zu ihrer eigenen
Sicherheit sollten Sie nicht versuchen, die Batterie wiederaufzuladen, zu zerlegen oder die alte
Batterie zu verbrennen. Tauschen Sie die Batterie nur gegen den gleichen oder ähnlichen Typ
aus, der vom Hersteller empfolen wird. Bei der in diesem PC intergrierten Batterie handeltes sich
um eine Lithium-Batterie, die keine Schwermetalle enthält. Batterien und Akkumulatoren
gehören nicht in den Hausmüll. Sie verden vom Hersteller, Händler oder deren Beauftragten
kostenlos zurückgenommen, um sie einer Verwertung bzw. Entsorgung zuzuführn.
89
Notice for Japan
This equipment is in the Class B category information technology equipment based on the rules
of the Voluntary Control Council For Interference by Information Technology Equipment (VCCI).
Although aimed for residential area operation, radio interference may be caused when used near
a radio or TV receiver. Read the instructions for correct operation.
Notice for Korea
Recycling Your PC
HP has a strong commitment toward the environment. Your HP Personal Computer has been
designed to respect the environment as much as possible.
HP can also take your old PC back for recycling when it reaches the end of its useful life.
HP has a product take-back program in several countries. The collected equipment is sent to one
of HP’s recycling facilities in Europe or the USA. As many parts as possible are reused. The
remainder is recycled. Special care is taken for batteries and other potentially toxic substances,
which are reduced into non-harmful components through a special chemical process.
If you require more details about HP’s product take-back program, contact your dealer or your
nearest HP Sales Office.
90
HP Software Product License Agreement and
Software Product Limited Warranty
Your HP Kayak PC contains preinstalled software programs. Please read the Software License
Agreement before proceeding.
CAREFULLY READ THIS LICENSE AGREEMENT AND LIMITED WARRANTY STATEMENT
BEFORE PROCEEDING TO OPERATE THIS EQUIPMENT. RIGHTS IN THE SOFTWARE ARE
OFFERED ONLY ON THE CONDITION THAT THE CUSTOMER AGREES TO ALL TERMS AND
CONDITIONS OF THE LICENSE AGREEMENT. PROCEEDING TO OPERATE THE
EQUIPMENT INDICATES YOUR ACCEPTANCE OF THESE TERMS AND CONDITIONS. IF YOU
DO NOT AGREE WITH THE TERMS OF THE LICENSE AGREEMENT, YOU MUST NOW
EITHER REMOVE THE SOFTWARE FROM YOUR HARD DISK DRIVE AND DESTROY THE
MASTER DISKETTES, OR RETURN THE COMPLETE COMPUTER AND SOFTWARE FOR A
FULL REFUND. PROCEEDING WITH CONFIGURATION SIGNIFIES YOUR ACCEPTANCE OF
THE LICENSE TERMS.
HP Software Product License Agreement
UNLESS OTHERWISE STATED BELOW, THIS HP SOFTWARE PRODUCT LICENSE
AGREEMENT SHALL GOVERN THE USE OF ALL SOFTWARE THAT IS PROVIDED TO YOU,
THE CUSTOMER, AS PART OF THE HP COMPUTER PRODUCT. IT SHALL SUPERSEDE ANY
NON-HP SOFTWARE LICENSE TERMS THAT MAY BE FOUND ONLINE, OR IN ANY
DOCUMENTATION OR OTHER MATERIALS CONTAINED IN THE COMPUTER PRODUCT
PACKAGING.
Note: Operating System Software by Microsoft is licensed to you under the Microsoft End User
License
Agreement (EULA) contained in the Microsoft documentation.
The following License Terms govern the use of the software:
USE. Customer may use the software on any one computer. Customer may not network the software or
otherwise use it on more than one computer. Customer may not reverse assemble or decompile the
software unless authorized by law.
COPIES AND ADAPTATIONS. Customer may make copies or adaptations of the software (a)
for archival purposes or (b) when copying or adaptation is an essential step in the use of the
software with a computer so long as the copies and adaptations are used in no other manner.
OWNERSHIP. Customer agrees that he/she does not have any title or ownership of the software,
other than ownership of the physical media. Customer acknowledges and agrees that the
software is copyrighted and protected under the copyright laws. Customer acknowledges and
agrees that the software may have been developed by a third party software supplier named in
the copyright notices included with the software, who shall be authorized to hold the Customer
responsible for any copyright infringement or violation of this Agreement.
PRODUCT RECOVERY CD-ROM. If your computer was shipped with a product recovery CD-
ROM: (i) The product recovery CD-ROM and/or support utility software may only be used for
restoring the hard disk of the HP computer with which the product recovery CD-ROM was
originally provided.(ii) The use of any operating system software by Microsoft contained in any
such product recovery CD-ROM shall be governed by the Microsoft End User License Agreement
(EULA).
TRANSFER OF RIGHTS IN SOFTWARE. Customer may transfer rights in the software to a
third party only as part of the transfer of all rights and only if Customer obtains the prior
agreement of the third party to be bound by the terms of this License Agreement. Upon such a
transfer, Customer agrees that his/her rights in the software are terminated and that he/she will
either destroy his/her copies and adaptations or deliver them to the third party.
SUBLICENSING AND DISTRIBUTION. Customer may not lease, sublicense the software or
distribute copies or adaptations of the software to the public in physical media or by
telecommunication without the prior written consent of Hewlett-Packard.
TERMINATION. Hewlett-Packard may terminate this software license for failure to comply
with any of these terms provided Hewlett-Packard has requested Customer to cure the failure
and Customer has failed to do so within thirty (30) days of such notice.
UPDATES AND UPGRADES. Customer agrees that the software does not include updates and
upgrades which may be available from Hewlett-Packard under a separate support agreement.
91
EXPORT CLAUSE. Customer agrees not to export or re-export the software or any copy or
adaptation in violation of the U.S. Export Administration regulations or other applicable
regulation.
U.S. GOVERNMENT RESTRICTED RIGHTS. Use, duplication, or disclosure by the U.S.
Government is subject to restrictions as set forth in subparagraph (c)(1)(ii) of the Rights in
Technical Data and Computer Software clause in DFARS 252.227-7013. Hewlett-Packard
Company, 3000 Hanover Street, Palo Alto, CA 94304 U.S.A. Rights for non-DOD U.S. Government
Departments and Agencies are as set forth in FAR 52.227-19(c)(1,2).
HP Software Product Limited Warranty
THIS HP SOFTWARE PRODUCT LIMITED WARRANTY SHALL COVER ALL SOFTWARE THAT
IS PROVIDED TO YOU, THE CUSTOMER, AS PART OF THE HP COMPUTER PRODUCT,
INCLUDING ANY OPERATING SYSTEM SOFTWARE. IT SHALL SUPERSEDE ANY NON-HP
WARRANTY TERMS THAT MAY BE FOUND ONLINE, OR IN ANY DOCUMENTATION OR
OTHER MATERIALS CONTAINED IN THE COMPUTER PRODUCT PACKAGING.
Ninety-Day Limited Software Warranty. HP warrants for a period of NINETY (90) DAYS
from the date of the purchase that the software product will execute its programming
instructions when all files are properly installed. HP does not warrant that the software will be
uninterrupted or error free. In the event that this software product fails to execute its
programming instructions during the warranty period, HP will provide the Customer with nondefective software along with re-installation instructions or assistance.
HP Software
For the applicable Warranty specified in the HP Warranty Card included with your product, HP
warrants preloaded HP software against defects in material and workmanship that may result in
the failure of HP software to execute when the HP product and HP software are used properly.
Except as expressly provided above, HP does not warrant that any HP software will operate
uninterrupted or error-free.
If HP receives notice of a defect in an HP software product during the software product’s
warranty period, HP will, at its option and according to the specified warranty:
1. assist in the re-installation of non-defective software OR
2. provide the end-user customer with non-defective software along with written re-installation
instructions.
Reloading of the bundled, preloaded HP or non-HP software by HP or any of its designates
is not covered by the HP warranty.
Should HP be unable to replace the software within a reasonable amount of time, the
Customer’s alternate remedy shall be a refund of the purchase price upon return of the product
and all copies. Unless otherwise stated or agreed upon in writing with HP, bundled or pre-
installed software may not be returned for refund separate from the return of the entire bundled
or pre-installed system.
Non-HP Software
All pre-installed and bundled Non-HP software is warranted by the software vendor and is not
warranted by HP.
Removable Media (If supplied). HP warrants the removable media, if supplied, upon which
this product is recorded to be free from defects in materials and workmanship under normal use
for a period of NINETY (90) DAYS from the date of purchase. In the event the media proves to be
defective during the warranty period, Customer’s remedy shall be to return the media to HP for
replacement. Should HP be unable to replace the media within a reasonable amount of time,
Customer’s alternate remedy shall be a refund of the purchase price upon return of the product
and destruction of all other non removable media copies of the software product.
Notice of Warranty Claims. Customer must notify HP in writing of any warranty claim not later
than thirty (30) days after the expiration of the warranty period.
Limitation of Warranty. HP makes no other express warranty, whether written or oral with
respect to this product. Any implied warranty of merchantability or fitness for a particular
purpose is limited to the 90-day duration of this written warranty. Some states or provinces do
not allow limitations on how long an implied warranty lasts, so the above limitation or exclusion
may not apply to you. This warranty gives specific legal rights, and you may also have other rights
which vary from state to state, or province to province.
Limitation of Liability and Remedies. THE REMEDIES PROVIDED ABOVE ARE
CUSTOMER’S SOLE AND EXCLUSIVE REMEDIES. IN NO EVENT SHALL HP BE LIABLE FOR
ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES
(INCLUDING LOST PROFIT) WHETHER BASED ON WARRANTY, CONTRACT, TORT OR ANY
OTHER LEGAL THEORY. Some states or provinces do not allow the exclusion or limitation of
incidental or consequential damages, so the above limitation or exclusion may not apply to you.
92
Obtaining Warranty Service. Warranty service may be obtained from the nearest HP sales
office or other location indicated in the owner’s manual or service booklet.
FOR CONSUMER TRANSACTIONS IN AUSTRALIA AND NEW ZEALAND: THE WARRANTY
TERMS CONTAINED IN THIS STATEMENT, EXCEPT TO THE EXTENT LAWFULLY
PERMITTED, DO NOT EXCLUDE, RESTRICT, OR MODIFY BUT ARE IN ADDITION TO THE
MANDATORY STATUTORY RIGHTS APPLICABLE TO THE SALE OF THIS PRODUCT TO YOU.
(Rev. 05/05/99).
93
94
Index
A
activity light
hard disk, 13
airflow guide
removing, 25
replacing, 25
B
battery
replacing, 60
BIOS
updating, 75
version, 76
BIOS recovery mode
system board switch, 58
C
cables
IDE, 43, 47
SCSI, 43, 47
CD-ROM drive
installing, 47
removing, 47
CMOS memory
system board switch, 58
comfort and safety checklist
general, 85
overall, 86
completing the installation
with a CD-ROM drive, 49
with a CD-RW, 49
with a DVD-Drive, 49
with a floppy disk drive, 49
with a SCSI drive, 49
with an IDE drive, 49
control panel, 13
cover
removing, 23
replacing, 24
CPU bracket, 52, 53
D
diagnosing hardware problems, 69
disabling sound, 74
disk drives
installing, 38
downloadable documentation, 9
drivers
downloading, 20
latest HP, 74
E
electrical
important warnings, 6
enhanced keyboard, 16
purpose, 16
ergonomic information
accessing, 7
ergonomic principles
comfort and safety checklist, 85
preparing your work environment, 78
reptitive strain injury, 77
setting up your computer, 80
working in comfort, 77
F
floppy disk drive
replacing, 48
front access cage
installing an accessory, 45
front bezel
removing, 23
replacing, 24
front panel
replacing, 24
H
hard disk
activity light, 13
IDE, 39
SCSI, 40
hard disk drive
cables, 43, 47
replacing primary, 42
hardware problems
diagnosing, 69
troubleshooting, 62
HP DiagTools, 61, 69, 71
availability, 69
requirements before using, 69
starting, 70
HP DualExpress!
using, 27
HP Image Creation and Recovery CD-ROM, 61
HP Kayak XM600
removing and replacing RDRAM module, 31
removing and replacing SDRAM module, 28
upgrading RDRAM memory, 31
HP Kayak XU800
memory upgrades for expansion card, 32, 33
HP MaxiLife, 13
boot steps, 67
configuring LCD, 66
diagnosing problems, 64
Diags, 67
POST sequence, 66
pre-boot checks, 64
system information, 67
95
Index
HP TopTools, 20
I
IDE
hard disk, 39
IDE drive
cables, 43, 47
Image Creation and Recovery CD-ROM
available functions, 71
before using, 71
completing a full recovery, 73
partial recovery, 73
performing a full recovery, 72
recovery, 72
re-setting setup values, 70, 73
running HP DiagTools, 72
important warnings
avoid electrical shocks, 6
electrical, 6
multimedia models, 6
removing and replacing the cover, 6
safety information, 7
information and help, 8
initializing
software, 15
installing
accessory board, 36
accessory in the front access cage, 45
disk drives, 38
mass storage devices, 38
memory module on HP Kayak XU800, 35
power supply unit, 51
second hard disk drive, 44
system board, 53
installing and replacing hardware parts, 21
K
keyboard, 16
keyboard power-on
system board switch, 58
M
manageability, 20
mass storage device
completing the installation, 49
memory
installing on HP Kayak XU800, 35
replacing on HP Kayak XU800, 35
Memory Expansion Card
removing and replacing on HP Kayak XM600, 29
reserved memory socket, 28
memory expansion card
memory upgrades for HP Kayak XU800, 32
memory upgrades
RDRAM for HP Kayak XU800, 32
SDRAM for HP Kayak XU800, 33
monitor
troubleshooting, 62
mouse
troubleshooting, 63
multimedia models
important warning, 6
multi-processor system, 26
N
notice
trademarks, 5
P
password
setting, 19
passwords
system board switch, 58
PC Workstation
overview, 21
starting, 14
starting and stopping, 14
starting first time, 14
stopping, 15
troubleshooting, 61
unpacking, 11
physical characteristics, 10
power management
using, 20
power supply unit
installing, 51
replacing, 50
Power-On Self-Test (POST)
screen, 15
preparing your work environment
comfortable sitting position, 78
work posture, 79
work surface, 79
primary hard disk drive
completing installation, 43, 44
problems
Frequently Asked Questions, 74
processor
installing, 27
installing a second, 26
removing and replacing, 26
processor fan
replacing, 54
R
removing
airflow guide, 25
power supply unit, 50
96
Index
processor fan, 54
removing and replacing
accessory board, 36
airflow guide, 25
cover, 23
front bezel, 23
HP Kayak XU800 memory extension card, 33
memory extension card on HP Kayak XM600, 29
primary hard disk drive, 42
processor, 26
removing and replacing the cover
important warning, 6
repetitive strain injury
(RSI), 77
avoiding physical dicomfort, 78
causes, 78
recommendations, 77
what is it?, 77
replacing
accessory board, 36
battery, 60
CD-ROM drive, 47
floppy disk drive, 48
front panel, 24
memory module on HP Kayak XU800, 35
power supply unit, 50
primary hard disk drive, 42
processor fan, 54
system board, 52
S
safety information, 7
SCSI
cables, 43, 47
hard disk, 40
second processor
installing, 26
setting
password, 19
setting up you computer
ergonomic recommendations, 80
monitor recommendations, 80
viewing recommendations, 81
setting up your computer
document holders, 82
headphones and speakers recommendations, 84
keyboard positioning, 82
mice and other input devices recommendations,
83
Setup program
checking configuration, 17
setting passwords, 19
starting, 18
using, 18
viewing the summary screen, 17
single-processor system, 26
software
downloading, 20
initializing, 15
license agreement, 15
speed rating
memory module, 32
starting
and stopping PC Workstation, 14
HP DiagTools, 70
PC Workstation, 14
PC Workstation first time, 14
Setup program, 18
stopping
PC Workstation, 15
summary screen
viewing current configuration, 17
system board
installing, 53
removing, 52
replacing, 52
system board switches, 58
T
technical information
physical characteristics, 10
power consumption, 10
troubleshooting
Frequently Asked Questions, 74
keyboard, 63
monitor, 62
mouse, 63
tips, 75
troubleshooting your PC, 61
U
unpacking the PC Workstation, 11
updating
BIOS, 75
upgrading SDRAM memory
on HP Kayak XM600 models, 28
URL
for downloadable documentation, 9
for downloading software and drivers, 20
for HP TopTools information, 20
for HP’s Working in Comfort web site, 77
for Kayak support, 61, 62, 63
for latest HP drivers, 74
for obtaining HP DiagTools, 69
for updating the BIOS, 74
for Year 2000 information, 74
USB devices, 74
using
97
Index
HP DualExpress!, 27
power management, 20
W
warranty
HP Software Product License Agreement, 91
working in comfort
also consult preloaded version, 77
recommendations, 77
Y
Year 2000 compliancy, 74
98
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