HP KAYAK XU 03XX User Manual
Familiarization Guide
Rev. B — Added information about the HP Kayak XU models
installed with the Matrox G200 Video Boards.
HP Kayak XA-s, XU and XW
PC Workstations
This guide is for experienced technicians who have already
completed the HP Kayak PC family training course. It assumes that the
reader is already familiar with the different HP Kayak models.
This document is a self-paced familiarization guide designed to train
you to repair the PC. It contains information specific only to the repair
of the HP Kayak XA-s (minitower model), XU (Series 0301 and 0303)
and XW (Series U3 and W3) PC Workstations with the MaxiLife feature.
For information on the installation of accessories, refer to the paper
User’s Guide and the online documents that are supplied with the PC.
To access the HP World-Wide Web support site:
http://www.hp.com/go/kayaksupport
Notice
The information contained in this document is subject to change without
notice.
Hewlett-Packard makes no warranty of any kind with regard to this
material, including, but not limited to, the implied warranties of
merchantability and fitness for a particular purpose.
Hewlett-Packard shall not be liable for errors contained herein or for
incidental or consequential damages in connection with the furnishing,
performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its
software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by
copyright. All rights are reserved. No part of this document may be
photocopied, reproduced, or translated to another language without the
prior written consent of Hewlett-Packard Company.
Microsoft®, Windows® and MS-DOS® are registered trademarks of the
Microsoft Corporation.
Windows NT
® is a registered trademark of Microsoft Corporation.
Hewlett-Packard France
38053 Grenoble Cedex 9
France
1998 Hewlett-Packard Company
Contents
Notice. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
HP Kayak PC Workstation Overview. . . . . . . . . . . . . . . . . . . . . . . . . . 5
HP Kayak PC Workstation Package. . . . . . . . . . . . . . . . . . . . . . . . . . . 7
Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . . 8
System Board Layouts. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 9
HP Kayak XU and XW System Board Layout . . . . . . . . . . . . . . . . . . . . 9
HP Kayak XA-s Minitower System Board Layout. . . . . . . . . . . . . . . . 10
HP MaxiLife Utility. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Error Messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Running the MaxiLife Diagnostics Program. . . . . . . . . . . . . . . . . . . 15
Checking the System Configuration . . . . . . . . . . . . . . . . . . . . . . . . . 16
Checking the Display Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Upgrading Main Memory Modules. . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Mixing Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Installing the OpenGL Graphics Drivers . . . . . . . . . . . . . . . . . . . . . . 20
On the HP Kayak XW Series U3 and W3 PC Workstation . . . . . . . . . 20
Installing the OpenGL Graphics Drivers. . . . . . . . . . . . . . . . . . . . . . . 20
Configuring the AccelEclipse OpenGL Driver . . . . . . . . . . . . . . . . . . 20
Configuring the Visualize FX4 OpenGL Driver . . . . . . . . . . . . . . . . . 21
Using Video Diagnostics Utilities. . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
On the HP Kayak XW Series W3 PC Workstation . . . . . . . . . . . . . . . 22
Changing a Switch Setting on the
System Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
English 3
Solving Audio Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Configuring SCSI Channels on HP Kayak XA-s . . . . . . . . . . . . . . . . 24
Identifying Video Cards on HP Kayak XA-s. . . . . . . . . . . . . . . . . . . . 25
Identifying a Video Board On An HP Kayak XU . . . . . . . . . . . . . . . . 27
Why You Need to Differentiate Between These Two Models. . . . . . 27
Replacing a Failed Hard Disk on a FastRAID System . . . . . . . . . . . 28
On HP Kayak XU Series 0301 and 0303,
and XW Series U3 and W3 PC Workstations. . . . . . . . . . . . . . . . . . . 28
Enabling a SCSI Controller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
On HP Kayak XU Series 0301 and 0303,
and XW Series U3 and W3 PC Workstations. . . . . . . . . . . . . . . . . . . 29
Identifying the Kayak XW Series U3 and W3
PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Identifying the Latest Kayak XU PC Workstation. . . . . . . . . . . . . . . 31
Installing 10krpm Hard Disk Drives on a Kayak XU . . . . . . . . . . . . 32
Flashing the Latest Version of the System BIOS . . . . . . . . . . . . . . . 33
Complete the Questionnaire
to Check Your Understanding . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Answers and Explanations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 38
Electrostatic Discharge Warning . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
4 English
HP Kayak PC Workstation Overview
HP Kayak PC Workstation Overview
The following table provides an overview of the HP Kayak XA-s, XU Series
0301 and 0303, and XW Series U3 and W3 PC Workstations.
How to use the table:
Component is common to more than one model.
Component
Microprocessor
External
Processor Bus
(Front Side Bus)
Operating
System
Main Memory
underlining
XA-s (Minitower models) XU (Series 0301 and 0303)
333 MHz: 66 MHz FSB
, 400 MHz: 100 MHz FSB
350
Registered ECC SDRAM memory modules cannot be mixed with Non-Buffered modules.
Three DIMM sockets supporting:
256 MB Registered ECC SDRAM to a
maximum of 768 MB, or
64 MB, or 128 MB Unbuffered 100
MHz ECC or 32 MB, 64 MB or
128 MB Non-ECC 100 MHz
to a maximum of 384 MB.
A new feature (compared with previous models) is highlighted by underlining.
Component is available only on HP Kayak XA-s PC Workstations.
Component is available only on HP Kayak XU (Series 0301 and 0303) PC Workstations.
Component is available only on HP Kayak XW (Series U3 and W3) PC Workstations.
All models have: Pentium II processor with 512 KB cache memory.
Dual processor slots.
Supplied with single or dual processors.
350, 400 MHz: 100 MHz FSB 400 MHz: 100 MHz FSB
All models are preloaded with Windows NT 4.0.
Four DIMM sockets supporting:
256 MB Registered 100 MHz ECC SDRAM
64 MB or 128 MB Unbuffered 100 MHz
512 MB.
SDRAM
1
XW (Series U3 and W3)
to a maximum of 1 GB, or
ECC SDRAM to a maximum of
Mass Storage
All models have 7 shelves: 5 front access (two 3½-inch, three 5¼-inch); 2 internal (3½-inch).
Ultra ATA 33 4.3 GB or 6.5 GB IDE
hard disk drives.
5
4.5 GB or 9.1 GB Ultra-Wide SCSI Low Profile (LP)
Optional HP FastRAID 2nd generation includes 2 x 4.5 GB or 2 x 9.1 GB
HP Kayak PC Workstation Overview
Component
SCSI
Connectors
Video
Controllers
Accessory
Board Slots
XA-s (Minitower models) XU (Series 0301 and 0303)
1
XW (Series U3 and W3)
For SCSI models only.
None Ultra-Wide 16-bit internal SCSI connector for both external and internal drives
(up to 40 MB per second), plus two internal narrow SCSI connectors.
Subsystem with HP FastRAID Port.
All models are equipped with a
Matrox Productiva G100 AGP
graphics controller board. There is a
total of
8 MB SDRAM
of installed memory
which cannot be upgraded.
XU Series 0301 models are equipped
with a Matrox
® Millennium II AGP
graphics controller board. There is
8 MB of installed WRAM which can
be upgraded to 12 or 16 MB.
XU Series 0303 models are equipped
with a Matrox
® Millennium II G200
graphics controller board. There is
8 MB of installed SGRAM which can
be upgraded to 12 or 16 MB.
XW Series U3 models are equipped
with an AccelEclipse II AGP graphics
controller board. There is 32 MB of
installed video memory (not
upgradeable).
XW Series W3 models are equipped
with an HP VISUALIZE Fx4 graphics
controller board. There is 18 MB of
installed video memory. The Texture
module upgrade supplies 16 MB of
additional texture memory.
2
All models have 6 slots: 1 AGP, 3 PCI, 1 ISA, 1 combination ISA/PC. Support for WOL
1 AGP slot used for the Video
Adapter.
Note: The XA-s are not delivered with an
installed LAN board.
I PCI slot used for the LAN/Ultra-Wide SCSI board with RPO capability.
1 AGP slot used for the Video Adapter.
1 RAID/PCI slot. Some models are equipped with the Adaptec
ARO-1130 PCI RAIDport™ adapter new generation (FastRAID2).
compatible LAN boards.
®
Communications
CD-ROM Drive
Audio
HP MaxiLife
Utility (available
Hardware monitoring utility that monitors system components (for example: if you are unable to get the system and
All models have an integrated 16-bit hi-fi audio processor with music synthesizer and mixer
display working properly). When an error is detected it is displayed on the dedicated LCD located on the
on all models)
Power Supply
Maximum output power:
1.
The series type (0301 or 0303) is marked on the Support label, found on the back of the workstation (right or left-hand side of the box).
Refer to page 27
2.
WOL = Wake On LAN
for more information about identifying a video board on an HP Kayak XU PC Workstation.
All models have 2 USB (A, B) connectors, 2 serial ports, 1 parallel port
All models include a 32X speed IDE CD-ROM
front panel.
Input voltage:
Input frequency:
100-127, 200-240V ~
45/66Hz
260W continuous
6
HP Kayak PC Workstation Package
HP Kayak PC Workstation Package
The following diagrams are valid for XA-s, XU Series 0301 and 0303, and
XW Series U3 and W3 PC Workstations.
Front view
ear View
2 internal mass storage
shelves: 3.5-inch wide.
Upper shelf: 1-inch high
Lower shelf: 1.6-inch high
Power Supply
Up to six accessory boards
can be installed
Serial ports A and B
Mouse connector
HP MaxiLife LCD buttons
LCD Status panel
Two 3.5-inch wide shelf
(including the floppy disk drive)
Three 5.25-inch wide x
1.6-inch high front-access
shelves (including CD ROM
drive)
Audio Front Panel
Keyboard connector
Processor fan
Key lock
Parallel port
Line Out jack
MIDI/joystick connector
Line In jack
2 USB connectors
7
Power connector
MIC-in jack
Power supply fan
Display connector
Removing the
Cover
Removing and Replacing the Cover
Removing and Replacing the Cover
The following procedures are valid for HP Kayak XA-s, XU Series 0301 and
0303, and XW Series U3 and W3 PC Workstations.
If necessary, unlock the cover. The lock and key for
the cover are at the back of the PC Workstation, just below
the rear panel connectors.
Lift the two latches
on the front sides of the
computer upwards.
Replacing the
Cover
Ensure that the two latches on the front
sides of the cover are lifted up, and that the
lock is unlocked.
Grasp the cover on the sides at the back of the
computer and slide it forwards and off the computer.
Slide the cover onto the computer, making sure
that the two guides at the bottom of the case slide
into the two rails at the base of the computer.
Firmly slide the cover backwards into position.
If required,
lock the cover
using the key.
Lower the two latches on the front
sides of the cover.
8
System Board Layouts
System Board Layouts
The connector layout on the system board is the same for HP Kayak XA-s,
XU Series 0301 and 0303, and XW Series U3 and W3 PC Workstations.
However, depending on the system specifications, the loading of certain
options can be different. The HP Kayak XU Series 0301 and 0303, and
XW Series U3 and W3 PC Workstations have one loading scheme and part
number. The HP Kayak XA-s PC Workstations use a different loading
scheme and part number.
The different system board layouts are shown below:
HP Kayak XU and XW System Board Layout
Rear Panel
Connectors
VRM 2
VRM 1
Processor Fan
System Board Switches
Power Supply
a
Wide SCSI (16-bits)
External Battery
Disk Drive Fans
On/Off Status Panel
LCD Panel
FDD
4
3
Memory Modules
2
1
AGP Slot
PCI Slots
ISA Slots
9
Processor 1
Processor 2
Wake On Lan
I/O Cards Fan
IDE 1 Connector
Loudspeaker
Aux In Audio
CD In Audio
External Start
RAIDport Multimedia Panel
Options that are only available on HP XU and XW PC Workstations.
a. Refer to the Switch Block Label located on the chassis of the system box for the different
system board switch settings.
Mic In
System Board Layouts
HP Kayak XA-s Minitower System Board Layout
Rear Panel
Connectors
AGP Slot
PCI Slots
ISA Slots
VRM 2
VRM 1
Processor Fan
System Board Switches
Power Supply
External Start
a
Mic In
Multimedia Panel
External Battery
Disk Drive Fans
On/Off Status Panel
LCD Panel
FDD
4
3
Memory Modules
1
Processor 1
Processor 2
Wake On Lan
I/O Cards Fan
IDE 2 Connector
LCD Status Panel
IDE 1 Connector
Loudspeaker
Aux In Audio
CD In Audio
b
b
b
c
10
a. Refer to the Switch Block Label located on the chassis of the system box for the different
system board switch settings.
b. Used only on Kayak XA-s Minitower PC models.
c. Used only on Kayak XA-s Desktop models.
HP MaxiLife Utility
HP MaxiLife Utility
HP MaxiLife is a hardware monitoring chip which is resident on the system
board. This chip receives data about the various system components via a
dedicated I
error state (for example, there is a CPU failure), it displays a warning with a
flashing LED and message on its LCD that specifies which component has
the problem.
Due to HP MaxiLife’s system independent design, even if there is a serious
component failure, it remains in operation and is able to indicate what the
problem is via the LCD.
For the HP MaxiLife to work correctly, the PC Workstation must always be
connected to a grounded outlet. This enables the PC Workstation’s
hardware monitoring chip to be active, even if the system has been powered
off.
2
C bus. If it detects a potential error or that a component is in an
System info
Boot steps
Next Go
The following diagram shows where the LCD is located on the HP Kayak
XA-s, XU Series 0301 and 0303, and XW Series U3 and W3 PC Workstations.
Use this button to scroll
through the menu items
Use this button
to validate a
menu item
The following menus are available on the HP MaxiLife utility when pressing
the menu button:
• System Info. Obtains information from the BIOS and the system’s
Serial EEPROM from a previously successful boot. This information
includes: product name (HP Kayak XA-s, or XU, or XW) BIOS version,
serial number, the number of processors and speed, size of memory
for each DIMM socket.
11
Diags
Exit
Next Go
HP MaxiLife Utility
• Boot Steps. Shows the Power-On Self Test (POST) codes during the
system startup. The POST code is provided by the BIOS and is
displayed on the LCD panel as soon as it is available. If the system
stops during the startup, the last successful boot step POST code is
displayed on the LCD.
Diagnostics. Runs a set of diagnostics assessing the system’s
components. Results of the tests are displayed on the LCD one after
another when the user presses the button.
Result of the diagnostics is: OK/FAIL.
Error Messages
When the PC is turned on (pressing the ON/OFF button), the system
initiates the normal startup sequence. A first diagnostic (called pre-boot
diagnostics) is run to check the presence of the processor, DIMM, VRM and
power supply.
MaxiLife does not purposely ‘freeze’ the system if an error is detected.
However, some critical hardware errors are fatal to the system and will
prevent the system from starting (for example, ‘Power’, ‘Board PLL’ are
serious malfunctions that will prevent the CPU to work correctly).
Errors that are not so critical (for example, ‘CPU Socket’ for missing
terminator, or ‘NO RAM’) are also detected by the POST and will abort its
own boot process after beeping. The ‘RAM type’ error is only detected by
POST with the same abort process.
Finally, while the PC is working, fan and temperature controls can be
reported (for example, a fan error when a cable is not connected). This type
of error disappears dynamically when the problem has been fixed (for
example, the fan cable has been reconnected).
If an error is detected, a screen appears on the LCD panel. The following
table shows the test sequence carried out, the type of error message, and
the action to take.The errors mentioned are standard error codes (they are
displayed without the need of pressing any key on the LCD status panel).
12
Test Error Code Action to Take
HP MaxiLife Utility
1 When pressing one of the LCD status
panel buttons, nothing is displayed.
2 When the system is powered on, nothing is
LCD status panel is
blank
• Check that the two cables to the LCD status panel are properly
connected (refer to the system board layout for position).
• Check that the PC’s power cable is plugged in.
displayed.
Presence of either CPU or Terminator in the
CPU SOCKET • Check CPUs and Terminator and VRM of installed processor.
processor slot.
Control of some voltages: VRMs, 12V POWER SUPPLY • Check the power supply connectors, VRM, CPU. In a single
processor system, check that the VRM is not plugged into the
terminator socket.
The error message could also show: Power CPU1 and Power
CPU2.
Number of installed DIMMs NO RAM • Check that the memory module is correctly installed in the
memory socket.
Compatibility of DIMMs. The BIOS checks that
the inserted DIMMs are both compatible with
one another, and compatible with the Front Side
Bus frequency.
RAM TYPE • Check the installed memory modules. This error occurs when
mixing incompatible memory modules, for example, when
installing a 66 MHz DIMM on a 350 MHz or higher system, or
when mixing Unbuffered and Registered memory modules.
Check the system board clock generators (PLL). BOARD PLL • Check the power supply connector.
• Replace the system board (PLL clock generator).
Test of the correct power signals to the CPU.
The power supply may be OK, whereas the VRM
is not.
POWER • Check that the VRM, processor and terminator are correctly
installed.
• Check that the VRM is not plugged on a socket with a
terminator (this could be the likely cause).
• Check or replace the VRM.
• Check the power supply unit connectors.
Availability of video controller. It is also checked
by the BIOS. If an error is detected, it is not a
fatal one and the BIOS will continue its
execution normally.
In order to detect whether the CPU is able to run
a given code, HP MaxiLife waits for a
synchronization event from the BIOS. Any failure
that prevents the execution of the firmware will
trigger an error.
13
NO VIDEO • Check that the video controller is correctly installed.
Note: No error is detected if a monitor is not connected to an
installed video controller.
BIOS • Flash the latest version of the system BIOS by using the system
recovery procedure. Set switch 10 to the down position.
• Check that the RAM is correctly installed.
• Check that the CPU is firmly inserted.
HP MaxiLife Utility
Test Error Code Action to Take
The BIOS then executes the Power On Self Test
(POST) sequence. In this phase, HP MaxiLife
waits for any error messages that the BIOS may
issue.
During normal usage of the PC, HP MaxiLife is
always checking vital parameters of the system.
If an error should occur, a message would be
automatically displayed on the LCD panel.
1.
Special cases: Board PLL = System board needs replacing. CPU error = Reset or power off the system to recover.
POST XXXX • If the screen is working, you can obtain the signification of the
error by typing “Enter” at the end of the POST. Or, you can
check the list of errors that are available on the HP World-Wide
Web support page.
TEMP IO SLOT • Check the connection of the corresponding component, which
could be: “Temp IO slot”, “Power errors, “Fan CPU”, “Board
PLL”, “Temp disk”, “Temp CPU”, “Fan disk”, “Fan IO slot”, “CPU
1
error”.
Special Cases 1 If a CPU is not installed correctly.
Either the “Power CPUx” or “CPU socket” or “BIOS” message may
appear. This will depend on which end of the CPU connector is not
correctly inserted.
2 If a VRM is installed and there is a terminator in the associated
CPU socket.
MaxiLife displays “Power” error message and the system does not
start
3 Only one pre-boot error reported on the system.
Hidden errors will be revealed when the current error has been
fixed.
4 If a “No Video Error” message is displayed, even though the video
is working correctly.
With some specific add-on boards (for example, 1540 from
Adaptec with SCSI BIOS), this error may appear while the system
is fully working. To check if this is the case, remove all add-on
boards from the basic system configuration.
14
Loading...