HP KAYAK XU User Manual

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HP Kayak XU PC Workstation
User’s Guide
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Notice
The information contained in this document is subject to change without notice.
Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
Hewlett-Packard assumes no responsibility for the use or reliability of its software on equipment that is not furnished by Hewlett-Packard.
This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated to another language without the prior written consent of Hewlett-Packard Company.
Adaptec
® is a registered trademark of Adaptec, Inc. RAIDport
TM
is a trademark of Adaptec, Inc. CompuServe Labtec Microsoft Windows Windows NT Netscape Pentium SoundBlaster SCSISelect
® is a registered trademark of CompuServe Incorporated.
® is a registered trademark of Labtec Enterprises, Inc.
® is a U.S. registered trademark of Microsoft Corporation.
TM
is a trademark of Microsoft Corporation.
® is a registered trademark of Microsoft Corporation.
® is a trademark of Netscape Communications Corporation.
TM
is a trademark of Intel Corporation.
TM
is a trademark of Creative Technology Limited.
TM
is a trademark of Adaptec Incorporated.
Hewlett-Packard France Performance Desktop Computing Operation 38053 Grenoble Cedex 9 France
1997 Hewlett-Packard Company
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User’s Guide
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Welcome to Your HP Kayak XU PC Workstation
Congratulations on the purchase of your new Hewlett-Packard Kayak XU PC Workstation. Your high-performance PC Workstation is equipped with:
One or two Pentium
processor upgrading.
Intel 440LX AGPset optimized for Pentium II for concurrent
transactions through the processor bus, AGP bus, PCI bus, and memory.
Processor-integrated level-two cache for improved performance.
32 MB, 64 MB, or 128 MB of SDRAM ECC (error correcting code)
DIMM memory, upgradeable to 512 MB.
A dedicated AGP (Accelerated Graphics Port) video controller with
4 MB of video memory (upgradeable to 8, 12, or 16 MB).
An integrated Ultra ATA-33 controller on the PCI bus supporting the
fastest IDE devices.
An integrated Ultra wide 16-bit SCSI controller on the PCI bus (data
transfer rate of up to 40 MB per second) dedicated to internal hard disk drives (HDDs).
An integrated Ultra narrow 8-bit SCSI 8-bit controller on the PCI bus
(data transfer rate of up to 20 MB per second) for internal and external peripherals.
A RAIDport connector for acceleration of Ultra wide 16-bit SCSI
channel with one or two hard disks.
A 32-bit PCI 10BT/100TX autosensing Ethernet LAN controller with
remote power-on and wake-up capability.
Seven mass storage shelves:
Five front-access shelvesTwo internal shelves.
Six slots for accessory boards:
One AGP (Accelerated Graphics Port) slotThree 32-bit PCI (Peripheral Component Interconnect) slotsOne 16-bit ISA (Industry Standard Architecture) slotOne combination ISA or PCI slot.
A CD-ROM drive.
An integrated 16-bit full duplex high fidelity audio interface.
TM
II 266 or 300 MHz processors in slots for easy
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An HP enhanced keyboard.
A Labtec stereo headset with boom microphone.
Headphones jack, microphone jack, and volume control on the
front panel.
An HP UltraFlow cooling system with multiple temperature-
regulated fans to optimize cooling.
MIDI interface connector (one channel), audio Microphone IN jack,
audio LINE IN jack, and audio LINE OUT jack on the rear panel.
One 8-bit SCSI connector, one parallel port, two USB connections,
two mini DIN connectors (keyboard and mouse), and two serial ports on the rear panel.
System BIOS and Video BIOS stored in Flash ROMs (for easy
upgrading).
BIOS support for ISA “Plug and Play” accessory board configuration.
NOTE The PentiumTM II processor installed in your HP Kayak XU PC
Workstation provides the best performance when used with 32-bit operating systems and applications.
Who This Manual Is For
This manual is for anyone who wants to:
Set up the PC Workstation for the first time.
Configure the PC Workstation.
Add accessories to the PC Workstation.
Troubleshoot problems on the PC Workstation.
Find out where to get more information and support.
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Important Safety Information
If you have any doubt that you can lift the PC Workstation or display safely, do not try to move it without help.
For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC Workstation is disconnected from the power by removing the power cord from the power outlet. This means the PC Workstation must be located close to a power outlet that is easily accessible.
For your safety, never remove the PC Workstation’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC Workstation before switching it on again.
WARNING To avoid electric shock, do not open the power supply. There are no
user-serviceable parts inside. This HP PC Workstation is a class 1 laser product. Do not attempt to make any adjustment to the laser units.
Important Ergonomic Information
It is strongly recommended that you read the ergonomic information before using your PC Workstation. If you are using Windows NT 4.0, open the Start menu in the task bar and select Help. Then double-click the help topic “Working in Comfort”.
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Contents
1 Setting Up and Using Your PC Workstation
Unpacking Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Connecting the Mouse, Keyboard, Display and Printer . . . . . . . . . . . 3
Connecting to a Network . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5
Connecting an External SCSI Accessory . . . . . . . . . . . . . . . . . . . . . . . 6
Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 8
Your PC Workstation’s Hardware Control Panel. . . . . . . . . . . . . . . . . 9
Starting and Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . 10
Starting Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 10
Starting Your PC Workstation for the First Time . . . . . . . . . . . . . . . . . . . 11
Initializing Your Software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11
Creating Back-up Diskettes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 12
Using Your HP Enhanced Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . 13
Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting an Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16
Setting a User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Additional Information and Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Recycling an Old HP PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . 19
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2 How to Install Accessories Inside Your PC Workstation
Supported HP Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22
Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 23
Moving the Power Supply . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Main Memory Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Installing More Memory on the Video Adapter . . . . . . . . . . . . . . . . . . . . 29
Installing Mass Storage Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Connecting Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 32
Installing a Hard Disk Drive in an Internal Shelf . . . . . . . . . . . . . . . . . . . 35
Installing a Hard Disk Drive in a Front-Access Shelf . . . . . . . . . . . . . . . 38
Completing the Installation of a Hard Disk Drive . . . . . . . . . . . . . . . . . . 40
Installing a Drive in a Front-Access Shelf . . . . . . . . . . . . . . . . . . . . . . . . 41
Completing the Installation of a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Configuring Accessory Boards with Plug and Play (Windows 95). . . . . 45
Configuring Plug and Play with the Setup program . . . . . . . . . . . . . . . . 45
Configuring Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Installing a Processor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
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3 Troubleshooting Your PC Workstation
Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
If Your PC Workstation Does Not Start Properly . . . . . . . . . . . . . . . 55
If the Display is Blank and There Are No Error Messages. . . . . . . . . . . . 55
If a POST Error Message is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
If You Cannot Turn Off Your PC Workstation . . . . . . . . . . . . . . . . . . 58
If Your PC Workstation Has a Hardware Problem . . . . . . . . . . . . . . 59
The HP Hardware Diagnostics Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
If Your Display Does Not Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . . 61
If Your Keyboard Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
If Your Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
If Your Disks Do Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 63
If the CD-ROM Drive Has a Problem. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
If Your PC Workstation Has a Software Problem . . . . . . . . . . . . . . . 67
If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
If You Can’t Start the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
If the Date and Time Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . . 69
If You Have a Network Problem . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
If Your PC Workstation Has an Audio Problem. . . . . . . . . . . . . . . . . . . . . 69
Installing an External Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
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4 Technical Information
Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Power Consumption Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Maximum Loads Allowed for Accessory Slots . . . . . . . . . . . . . . . . . . . . . 74
IRQs, DMAs, and I/O Addresses Used by Your PC Workstation . . . . . . . 75
Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Video Features. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
SCSI Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
Disk Striping Features (FastRAID) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 82
Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
The HP FastRAID Option . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
The PC Workstation’s Rear Connectors . . . . . . . . . . . . . . . . . . . . . . 86
System Connectors and Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
System Board Connectors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Internal Audio Connectors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88
System Board Switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
The HP Summary Screen and Setup Program . . . . . . . . . . . . . . . . . 92
Viewing the HP Summary Screen. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Starting the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 92
Saving Your Changes and Leaving Setup. . . . . . . . . . . . . . . . . . . . . . . . . 93
Configuring Your Network Connection. . . . . . . . . . . . . . . . . . . . . . . 94
Controlling the Network Security Features. . . . . . . . . . . . . . . . . . . . . . . 94
Selecting the Boot Device Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95
Configuring a SCSI Accessory Using SCSISelect . . . . . . . . . . . . . . . 96
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5 Hewlett Packard Support and Information Services
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Your HP-Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
HP SupportPack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Hewlett-Packard Information Services. . . . . . . . . . . . . . . . . . . . . . . 107
HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
HP Forum on America Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
HP FAXback on Demand—HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . .108
HP Audio Tips (USA only)—HP Automated Support Directory . . . . . .109
HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . . 110
HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 111
Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . 112
Lifeline Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . 114
Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . 116
Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Index . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
Regulatory Statements and Warranty. . . . . . . . . . . . . . . . . . 127
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1
Setting Up and Using Your PC Workstation
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1 Setting Up and Using Your PC Workstation
Unpacking Your PC Workstation
Unpacking Your PC Workstation
WARNING If you are in any doubt that you can lift the PC Workstation and the
display safely, do not try to move them without help.
1 When you receive your PC Workstation, unpack all of the
components:
Computer and power cords
Display and its video cable
HP enhanced keyboard, mouse, and Labtec® headphones
Manuals and driver kit.
NOTE Device drivers, HP utilities, and an online Network Administrator Guide
are preloaded on your system and provided in a driver kit. 2 Place the PC Workstation on (or under) a sturdy desk with easily
accessible power outlets and enough space for the keyboard, mouse, and any other accessories.
3 Position the PC Workstation so that its rear connectors are easily
accessible.
4 Place the display next to the computer.
Installation Tools No tools are required to install your PC Workstation. However, if you
plan to install a disk drive or an accessory board inside your PC Workstation, you will need a flat-blade screwdriver. For more information on installing accessories, see chapter 2, How to Install Accessories Inside Your PC Workstation.
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Connecting the Mouse, Keyboard, Display and Printer
Connect the mouse, keyboard, and display to the back of the PC workstation. The connectors are shaped to go in one way only. Tighten the display cable attachment screws.
1 Setting Up and Using Your PC Workstation
Connecting the Mouse, Keyboard, Display and Printer
Serial B Port
Parallel Connector
Display Connector
Serial A Port
Mouse Connector
Keyboard Connector
2 USB Connectors (see note below)
Connect the printer cable to the back of the computer and tighten the attachment screws. Use the connector labeled:
Parallel (25-pin parallel connector) for a parallel device.
Serial A (9-pin serial connector) for a serial device.
Serial B (9-pin serial connector) for a second serial device.
NOTE The Universal Serial Bus (USB) connectors can be used for USB
accessories. Most USB accessories are automatically configured as soon as they are physically attached to the PC Workstation. USB accessories are not supported by all operating systems.
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1 Setting Up and Using Your PC Workstation
Connecting to a Network
Connecting to a Network
Your PC Workstation has a 10BT/100TX LAN interface adapter.
The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operations and automatically detects which network type is being used.
1 Connect the RJ-45 plug on your network cable to the LAN connector
on the LAN Adapter. Push the plug into the connector until the plug clicks into place.
2 Attach the other end of the LAN cable to a hub (or into a wall socket
that is connected to a hub).
Let your Network Administrator know that you are connecting your PC Workstation to the network. Enable the LAN connection through the Advanced menu of the HP Setup program (see page 92). Refer also to the online Network Administrator Guide (provided with the driver kit) for further instructions on setting up your PC Workstation for a LAN connection.
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Connecting Audio Accessories
Your PC Workstation has a Headphone Out jack and a Microphone In jack on the Audio Front Panel (see page 89 for more information). A LINE IN jack, LINE OUT jack, MIC IN jack, and MIDI/Joystick connector are located on the rear panel (see page 86 for details).
Audio Front Panel
LINE IN jack
MIDI/Joystick connector
LINE OUT jack
1 Setting Up and Using Your PC Workstation
Connecting Audio Accessories
MIC IN jack
NOTE The internal speaker and LINE OUT jack on the rear panel of your PC Workstation are deactivated when you use the Headphones jack on the Audio Front Panel. The internal speaker is deactivated when you use the LINE OUT jack. External speakers you connect should have a built-in power supply. The audio accessories shown here (microphone, speakers, and audio system) are not supplied with your PC Workstation. Volume can be controlled through the Audio Front Panel, the HP enhanced keyboard, or the software volume control.
WARNING To avoid discomfort from unexpected noise, always turn down the
volume before connecting headphones or speakers. Listening to loud sounds for prolonged periods may permanently damage your hearing. Before putting on headphones, place them around your neck and turn down the volume. When you put on the headphones, slowly increase the volume until you find a comfortable listening level, then leave the volume control in that position.
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1 Setting Up and Using Your PC Workstation
Connecting an External SCSI Accessory
Connecting an External SCSI Accessory
Your PC Workstation is equipped with Ultra wide 16-bit SCSI and Ultra narrow 8-bit connectors for internal devices and an Ultra narrow 8-bit SCSI connector for internal or external devices.
When an external SCSI device is connected, the Ultra narrow 8-bit SCSI controller automatically switches to non-Ultra mode (maximum capacity of 10 MBs per second).
An external SCSI device is connected as follows: 1 You should assign an unused SCSI address to the accessory. SCSI
addresses range from 0 to 7 for narrow 8-bit SCSI. The SCSI address 7 is reserved for the integrated SCSI controller (the default for narrow and wide SCSI devices).
Refer to the manual provided with the SCSI accessory for instructions on selecting a SCSI address.
NOTE You don’t need to set a SCSI address for Plug and Play SCSI devices
(SCSI devices which support the SCAM protocol).
2 Make sure the SCSI accessory is terminated correctly—either
internally or by a terminating resistor (refer to the manual provided with the SCSI accessory).
Make sure the SCSI accessory is terminated
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3 Connect the SCSI accessory to your PC Workstation’s external 8-bit
SCSI connector with a shielded SCSI cable.
1 Setting Up and Using Your PC Workstation
Connecting an External SCSI Accessory
4 Refer to the manual provided with the SCSI accessory to learn how
to install any software that may be necessary to use it.
NOTE The total length of the external SCSI cables should not exceed 3 meters
(approximately 10 feet). Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories.
See page 32 for information on how to connect internal SCSI devices.
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1 Setting Up and Using Your PC Workstation
Connecting the Power Cords
Connecting the Power Cords
1 Remove any warning labels that may be covering the computer’s
power connector on the rear of the computer.
2 Connect the power cords to the display and the computer. (The
connectors are shaped to go in one way only.)
Computer Power Connector
Grounded Outlet
Display Power Connector
3 Connect the display’s power cord and the computer’s power cord to
grounded outlets.
WARNING For your safety, always connect the equipment to a grounded wall
outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. This PC Workstation is disconnected from the power by removing the power cord from the power outlet. This means the PC Workstation must be located close to a power outlet that is easily accessible.
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Your PC Workstation’s Hardware Control Panel
The hardware control panel is located on the front of your PC Workstation.
Network Activity Light
1 Setting Up and Using Your PC Workstation
Your PC Workstation’s Hardware Control Panel
Hard Disk Activity Light
Power On/Off Button and LED
PC Lock Button and LED
Reset Button
PC Lock Button Press this button to lock your PC Workstation’s keyboard and mouse
while you are away from the PC Workstation for a short period of time. Your applications will remain active. You unlock the PC Workstation by entering a password (see “Setting Passwords” on page 16).
Network Activity Light This light glows/flickers when your PC Workstation is accessing the
network.
Hard Disk Activity Light This light glows/flickers when your hard disk drive is being accessed.
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1 Setting Up and Using Your PC Workstation
Starting and Stopping Your PC Workstation
Starting and Stopping Your PC Workstation
NOTE If you are starting your PC Workstation for the first time, see “Starting
Your PC Workstation for the First Time” on the next page.
Starting Your PC Workstation
1 Before you start your PC Workstation, first switch on the display. 2 Start your PC Workstation in one of these ways:
Press the power button on the front panel.
Press the keyboard space bar.
The keyboard power-on feature will work only if Space-bar is enabled in the Power menu of the Setup program (refer to page
92) and the system board switch 8 (KEYB power) is DOWN (the default setting). Refer to page 90 for more information on system board switches.
When you switch on the computer, it carries out the Power-On-Self­Test (POST) while the PC Workstation’s logo is displayed. If you wish to view the POST details, press to get the HP Summary Screen. If there is an error in the POST, the error will automatically be displayed. For details, see “If a POST Error Message is Displayed” on page 56.
3 If you have set a password in the PC Workstation’s Setup program,
the password prompt displays after the POST has completed. If the Password prompt is displayed, type your password and press
to be able to use the PC Workstation.
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Starting Your PC Workstation for the First Time
If your PC Workstation has preinstalled software, it is initialized the first time you start the PC Workstation. The software initialization process takes a few minutes. This process sets up the software in your language and sets up your software to use the hardware installed in your computer (you can change the settings after the software has been initialized).
Initializing Your Software
NOTE Do NOT switch OFF the PC Workstation while the software is being
initialized—this could cause unexpected results.
To initialize your software:
1 Setting Up and Using Your PC Workstation
Starting and Stopping Your PC Workstation
1 Turn on the display first, and then the PC Workstation.
When the PC Workstation is switched on, the HP PC Workstation’s logo is displayed. The PC Workstation performs a Power-On-Self­Test (POST). Press if you want to view the POST details in the HP Summary Screen (see “The HP Summary Screen and Setup Program” on page 92).
If an error is detected during the Power-On-Self-Test, the PC Workstation will automatically display the error. You may be prompted to press to start the Setup program to correct the error.
2 The software initialization routine starts. It displays the software
license agreement, gives you an opportunity to read Working in Comfort (ergonomic advice for computer users), and then asks questions about the PC Workstation. For example:
The name of the person who will use the PC Workstation and your
company name. (If necessary, the name of the user can be modified later.)
The current date and time.
The type of printer (for example, HP LaserJet 5L). This is shown
on the front of the printer. You also need to enter the connection used by the printer.
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1 Setting Up and Using Your PC Workstation
Starting and Stopping Your PC Workstation
3 While the initialization program is running, you can complete the
Warranty Registration card that came with this manual.
4 When the initialization routine has finished, click OK and the
PC Workstation will restart.
Creating Back-up Diskettes
It is very important that you create master diskettes for your preloaded application software and an Emergency Repair Disk for the operating system as soon as possible. HP recommends that you use new diskettes. If you need to restore the preloaded application software on your PC Workstation, you can use these diskettes to do so.
For details on how to create these diskettes, refer to the documentation for your application software.
Stopping Your PC Workstation
To stop the PC Workstation, make sure that you have exited all programs and the operating system (if necessary), and then press the power button on the control panel.
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Using Your HP Enhanced Keyboard
The HP enhanced keyboard includes soft keys you can use to:
Display and configure the actions assigned to keys.
Perform one-touch shortcuts to start applications, open files, or
open URLs on the WWW.
Launch the Internet browser supplied with your system.
Lock or suspend your PC Workstation.
Access HP TopTOOLS and customer information.
Mute or adjust the volume of the audio system.
Internet key
1 Setting Up and Using Your PC Workstation
Using Your HP Enhanced Keyboard
Menu key
Lock/Suspend key
Shortcut key
HP TopTOOLS
HP Customer Information
Mute key
Volume control keys
Shortcut keys
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1 Setting Up and Using Your PC Workstation
Using Your HP Enhanced Keyboard
Menu Key Pressing the Menu soft key displays the soft key section of the HP
enhanced keyboard on your screen. Click any of the keys on the screen to display the action assigned to an individual key or to change or assign an action to a key. Shortcut keys are provided specifically for user-defined actions.
Shortcut Keys The Shortcut soft keys can be used to start an application, open a
document, or open a URL on the Internet. Actions can be assigned to the Shortcut keys by pressing the Menu key and clicking the key you want to configure in the keyboard displayed on your screen.
Internet Key This soft key is used to start the Netscape Communicator 4.0
browser configured on the PC Workstation (default setting). The Microsoft
® Internet Explorer 3.0 is also available.
Lock/Suspend Key The action of the Lock/Suspend soft key is configured by pressing the
Menu key then clicking the Lock/Suspend key on the keyboard displayed on your screen. The actions you can specify for the Lock/Suspend key are:
Lock the keyboard and system
Suspend
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HP TopTOOLS Pressing this soft key opens HP TopTOOLS. This application helps you
manage and reduce overall ownership costs and provides advanced PC management tools that can, for example, be used for remote BIOS updates and security management.
NOTE Before using HP TopTOOLS for the first time, you must install
it as follows: From the Start menu, select Programs, then HP DMI, then Setup. The HP TopTOOLS application is installed automatically.
The System Health window of the HP TopTOOLS hardware monitoring facility provides information on:
Fan Control in the HP UltraFlow cooling system
System Temperature for PC Workstation components
ECC Error Notification
Voltage Monitoring for components
1 Setting Up and Using Your PC Workstation
Using Your HP Enhanced Keyboard
HP Customer Information
This soft key accesses HP Customer Information, which includes:
Information on product features
The preloaded software on the system
Details on how to configure the HP enhanced keyboard
Information on how to configure the WWW browser
Detailed HP support information
Links to the HP PC and PC Workstation website
Mute and Volume Keys Pressing the Mute key mutes the audio, or restores the audio if it has
been muted. The Volume keys can be used to control the volume level.
NOTE By default, the volume on your system can be controlled with the Mute
and Volume keys on the keyboard or through the HP Volume Control software. The volume control on the audio front panel is disabled.
For more information on controlling audio on your system, see the online guide Using Sound on Your PC.
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1 Setting Up and Using Your PC Workstation
Setting Passwords
Setting Passwords
You can set two passwords, the Administrator (or Supervisor) password and the User password, to provide two levels of protection for your PC Workstation. You set both passwords using the Security menu in the Setup program (see “The HP Summary Screen and Setup Program” on page 92).
Setting an Administrator Password
Set the Administrator (or Supervisor) password to protect the PC Workstation’s configuration in Setup. An Administrator password can provide a power-on password prompt that prevents your PC Workstation from being started or used in your absence. You can also use this password to start the PC Workstation when the keyboard (and mouse) are locked—you must type the password and press
to unlock the keyboard.
If you have set both an Administrator password and a User password, and you enter the Setup program by using the User password, you will be restricted in your ability to change setup items. If you enter the Setup program with an Administrator password, you will have no restrictions.
To set an Administrator password: 1 Start the Setup program (see “The HP Summary Screen and Setup
Program” on page 92).
2 Select the Security menu. 3 Select the Administrator password submenu. 4 Choose the Set Supervisor password setup item. You will be asked to
enter your password twice. Save your changes when you exit the Setup program by selecting Exit, then Exit Saving Changes.
To remove the password, follow the same procedure as to set a password. You will be asked to enter the existing password first. Then, for the new password, leave the password field blank and press
. To confirm your choice, press a second time.
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NOTE If you forget your password, see “If You Have Forgotten Your Password”
on page 67.
Setting a User Password
A User password can only be set if an Administrator password has already been set.
Set a User password to:
Provide a power-on password prompt to prevent your
PC Workstation being started or used in your absence.
Start the PC Workstation when the keyboard (and mouse) are
locked—you must type the password and press to unlock the keyboard (see “The HP Summary Screen and Setup Program” on page 92).
1 Setting Up and Using Your PC Workstation
Setting Passwords
If you have set both an Administrator password and a User password, and you enter the Setup program by using the User password, you will be restricted in your ability to change setup items. If you enter the Setup program with an Administrator password, you will have no restrictions.
To set a User password:
1 Start the Setup Program. 2 Select the Security menu. 3 Select the User password submenu. 4 Choose the Set User Password setup item. You will be asked to enter
your password twice. Save your changes when you exit the Setup program by selecting Exit, then Exit Saving Changes.
To remove the password, follow the same procedure as to set a password. You will be asked to enter the existing password first. Then, for the new password, leave the password field blank and press
. To confirm your choice, press a second time.
NOTE If you forget your password, see “If You Have Forgotten Your Password”
on page 67.
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1 Setting Up and Using Your PC Workstation
Additional Information and Help
Additional Information and Help
Additional information about your PC Workstation is supplied in the HP online help located on your PC Workstation’s hard disk drive. It includes:
Working in comfort—guidance on ergonomic issues.
HP support—similar to chapter 5 in this User’s Guide.
Using Sound on Your PC—comprehensive online book describing
how to use the multimedia features of your PC Workstation.
Network Administrator’s Guide—comprehensive online book
describing how to set up and configure the network interface on your PC Workstation.
HTML welcome pages—web pages introducing you to some of the
special features that are incorporated in your PC Workstation.
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Recycling an Old HP PC Workstation
HP has a strong commitment towards the environment. This HP PC Workstation has been designed to respect the environment as much as possible.
HP can take an old computer back for recycling when it reaches the end of its useful life.
In several countries, HP has a product take-back program. Collected equipment is sent to one of HP’s recycling facilities in Europe or the USA. As many parts as possible are reused, the remainder are recycled. Special care is taken with batteries and other potentially toxic substances, which are reduced to non-harmful components through a special chemical process.
1 Setting Up and Using Your PC Workstation
Recycling an Old HP PC Workstation
If you require more details about HP’s product take-back program, contact your dealer or your nearest HP Sales Office.
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Recycling an Old HP PC Workstation
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2
How to Install Accessories Inside Your PC Workstation
This chapter explains how to install accessories, such as extra memory, accessory boards, and additional disk drives, in your PC Workstation.
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2 How to Install Accessories Inside Your PC Workstation
Supported HP Accessories
Supported HP Accessories
This chapter describes how to install memory, mass storage devices, and accessory boards in your computer.
Internal Mass Storage Devices
Rails for Front Access Devices:
- 3.5-inch disk drive rails
- 5.25-inch disk drive rails
Up to six accessory boards can be installed:
- One AGP slot (graphics)
- Three 32-bit PCI slots (one used by LAN, one with RAIDport)
- One combination PCI or ISA slot
- One 16-bit ISA slot
Contact your dealer for an up-to-date list of supported devices.
Main Memory Upgrades (DIMM slots for ECC SDRAM):
- 32 MB
- 64 MB
- 128 MB
Front Access Drives, for example:
- 3.5-inch 1.44 MB flexible disk drive (one third height)
- 5.25-inch 1.2 MB flexible disk drive (half height)
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2 How to Install Accessories Inside Your PC Workstation
Removing and Replacing the Cover
WARNING For your safety, never remove the PC Workstation’s cover without first
removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC Workstation before switching it on again.
Removing and Replacing the Cover
Removing the Cover
1 Switch off the display and computer. 2 Disconnect all power cables and any telecommunications cables. 3 If necessary, unlock the cover using the key on the back panel. 4 Lift the two latches on the front sides of the computer upwards. 5 Grasp the cover on the sides at the back of the computer and slide it
forwards and off the computer.
Replacing the Cover 1 Ensure that you have installed all your accessories and that all
internal cables are properly connected and safely routed.
2 Ensure that the two latches on the front sides of the cover are lifted
up, and that the lock is unlocked.
3 Slide the cover onto the computer, making sure that the two guides
at the bottom of the case slide into the two rails at the base of the computer. Firmly slide the cover backwards into position.
4 Lower the two latches on the front sides of the cover. 5 If required, lock the cover using the key provided. 6 Reconnect all the power cables.
Intrusion Monitor Your PC Workstation is equipped with an intrusion monitor located
behind the Hardware Control Panel on the front case of the PC Workstation. The following occurs when the intrusion monitor detects that the PC Workstation has been opened:
If the PC Workstation has not been opened between boots, a
FastBOOT is performed when the cover is replaced.
If the PC Workstation has been opened between boots, a full reboot
is performed.
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2 How to Install Accessories Inside Your PC Workstation
Moving the Power Supply
Moving the Power Supply
You can slide the power supply unit out of the computer to improve access to the system board and the cables at the rear of the disk drives.
1 Disconnect the computer’s power cord and any telecommunications
cable.
2 Remove the computer’s cover (see page 23). 3 Remove the fan connection to the system board.
Fan connection to system board
HP UltraFlow Airflow Guide
Retaining button
4 Press the retaining buttons on each side of the HP UltraFlow airflow
guide and lift it out of the PC Workstation’s case.
5 Unscrew the four self-retaining screws at the back of the power
supply.
Unscrew the self-retaining screws
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2 How to Install Accessories Inside Your PC Workstation
WARNING To avoid electrical shock, do not open the power supply.
6 Slide the power supply out of the computer until it stops—the power
supply unit remains connected to the computer.
Slide the power supply unit clear of the computer
Moving the Power Supply
Power Supply
Replacing the Power Supply after Installing Accessories
1 Check that all internal cables are safely routed. 2 Slide the power supply back into the computer. 3 Tighten the four self-retaining screws. 4 Replace the HP UltraFlow airflow guide. 5 Reconnect the fan to the system board.
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Installing Memory
Installing Memory
Main Memory Modules
Your PC Workstation is supplied with main memory. If you need more main memory to run your application software, you can install up to 512 MB of memory in four DIMM slots. Main memory upgrades are available in single 32 MB, 64 MB, or 128 MB ECC SDRAM memory modules.
CAUTION Static electricity can damage electronic components. Turn off
all equipment. Do not let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the power supply while you are removing the accessory from the bag. Handle the accessory as little as possible and with care.
Fan connection to system board
HP UltraFlow Airflow Guide
To install a main memory module: 1 Disconnect the computer’s power cord and any LAN or
telecommunications cable.
2 Remove the computer’s cover (see page 23). 3 Remove the fan connection to the system board.
Retaining button
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2 How to Install Accessories Inside Your PC Workstation
4 Press the retaining buttons on each side of the HP UltraFlow airflow
guide and lift it out of the PC Workstation’s case.
5 Remove the Ultra wide 16-bit SCSI cable from the system board and
then from the (one or two) hard disk drives.
6 Remove the transparent airflow guide covering the processor
sockets (if needed).
7 Remove the floppy disk drive data cable from the system board. 8 The location of the memory module slots is shown here.
Installing Memory
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2 How to Install Accessories Inside Your PC Workstation
Installing Memory
9 Slide the memory module into the slot at 90° to the system board
(hold the memory module with the cutouts closest to the processor).
Slide the memory module into the slot at 90
Push the module until the retaining clips click into position
o
to the system board
10 Firmly press the memory module completely into the connector
until the retaining clips click into position.
11 Repeat this procedure for each additional memory module you want
to install.
12 Install any other accessories if necessary, then replace all units and
reconnect all cables and power cords. Replace the cover (see page 23).
13 Check the HP Summary Screen to verify the new configuration.
(Refer to “The HP Summary Screen and Setup Program” on page
92.)
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2 How to Install Accessories Inside Your PC Workstation
Installing More Memory on the Video Adapter
Your PC Workstation is equipped with a video adapter that supports 2D and 3D graphics. If you need to have more video memory to display more colors, higher resolutions, or for increased speed, you can install more video memory on the video adapter.
Refer to page 79 for information on video resolutions.
CAUTION Static electricity can damage electronic components. Turn off
all equipment. Do not let your clothes touch the accessory. Handle the accessory as little as possible and with care.
To install a video memory module: 1 Switch off the display and computer, and disconnect the power
supply cables and any telecommunications cables. Remove the computer’s cover (see page 23) and carefully place the PC Workstation on its side.
Installing Memory
(The different accessory slots are identified in the illustration on page 87.)
2 Carefully remove the board from the accessory slot, holding the
board at each end by its top edge. Do not bend the board. With its components facing up, place the board on a clean, flat, solid, static­free surface. Handle the board by its edges.
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Installing Memory
3 Attach the memory module to the connectors on the video adapter.
4 Replace the video adapter in the computer. Carefully slide the board
back into its accessory slot. Firmly press the board into the socket. Make sure that the board slides into the socket completely and does not touch components on other boards. Secure the video adapter.
Connectors
5 Install any other accessories before replacing the cover (see
page 23). Reconnect all cables and power cords.
Completing the Video Memory Installation Procedure
NOTE If you need to use a special video driver for your application, you may
Video Adapter Accessories Available from Other Sources
1 Switch on the PC Workstation. 2 Check that the Setup program has detected and configured the
Video memory.
be asked to insert the CD-ROM or diskette containing the driver.
Additional accessories, including memory upgrades and a video MPEG module, are available for your video adapter. However, these accessories cannot be ordered from HP. Contact your dealer for more details about these accessories.
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Installing Mass Storage Devices
If you need extra mass storage space for your application software, you can install additional mass storage devices.
The computer has two internal shelves (for hard disk drives) and five front-access drive shelves (for front-access disk drives and hard disk drives).
Your computer is supplied with one 3.5-inch flexible disk drive and a CD-ROM drive. If your computer is supplied with a hard disk, the hard disk will be installed in the second internal shelf
Installing Mass Storage Devices
Two internal shelves for 3.5-inch hard disks
Two shelves for 3.5-inch disk drives
Three shelves for 5.25-inch disk drives
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Installing Mass Storage Devices
Connecting Devices
If you add an IDE Zip drive, hard disk drive, CD-ROM drive, CD-RW drive, or tape drive, you need to connect it to power and data cables. The data cables and connectors provided are shown below:
16-bit SCSI with five 68-pin SCSI connectors
Cable with one connector for
3.5-inch Flexible Disk Drive
40-pin connector
Cable with two 40-pin connectors for IDE Drives, such as CD-ROM Drives, Zip Drives or Hard Disk Drives.
34-pin connector
68-pin SCSI connectors
50-pin SCSI connectors
8-bit SCSI cable with two 50-pin connectors for internal Ultra narrow SCSI devices.
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Installing Mass Storage Devices
Which Data Connectors to Use
Which Power Connectors to Use
Your PC Workstation has the following cables and connectors on the system board which may be used by mass storage devices:
A cable for Ultra wide 16-bit SCSI with five connectors.
A flexible disk drive cable with a single connector. This supports a
flexible disk drive (the connector is attached to the flexible disk drive supplied).
An Enhanced IDE drive cable that supports two IDE devices. If you
install a CD-ROM drive, CD-RW drive, a Zip drive, or a third hard disk drive, connect it to this cable.
A cable for Ultra narrow 8-bit SCSI with two connectors for internal
SCSI devices.
There are two different types of power connectors—these are shown below.
Power Cables for Hard Disk Drives, Zip Drives, Tape Drives, CD-RW, and CD-ROM Drives
Power Cable for 3.5-inch Flexible Disk Drive
Some of the power connectors will already be connected to devices. If you install a device that requires a different connector, the connector converter should be supplied with the device.
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Installing Mass Storage Devices
Installing a Hard Disk Drive
The computer has two integrated SCSI controllers and an integrated Enhanced IDE controller.
The Enhanced IDE controller with one channel supports up to two
IDE devices. An integrated Ultra ATA-33 controller on the PCI bus supports the fastest IDE devices (33 MB per second).
The Ultra wide 16-bit SCSI controller is dedicated to hard disk drives
and supports up to five internal SCSI devices.
The Ultra narrow 8-bit SCSI controller supports up to two internal or
seven external SCSI devices. When an external device is connected to the system, the narrow SCSI controller automatically switches to non-Ultra, or standard mode (maximum capacity of 10 MB per second).
Disk Striping To achieve top performance through disk striping, a RAIDport is
provided on the system board aligned with PCI socket 3.
When the Adaptec and RAIDport, the adapter sets up and accelerates disk striping on hard disks connected to the Ultra wide 16-bit SCSI controller. The Adaptec
NOTE Disk striping is supported only in Windows NT 4.0.
® RAIDport adapter should be used with two hard disks.
® RAIDport adapter is installed in the PCI socket
Before Installing an IDE Hard Disk
The Adaptec CI/O Array Manager software can be used to manage and view the performance of the adapter.
Although the RAIDport adapter is normally set up to maximise disk performance (“RAID 0” configuration), it can instead be configured to provide mirroring for extra data security (“RAID 1” configuration).
For more information, refer to “The HP FastRAID Option” on page 84.
Refer to the drive’s installation guide to see if you must set jumpers or if there is a special installation procedure to follow.
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Installing Mass Storage Devices
Before Installing a SCSI Hard Disk
NOTE You do not need to select a SCSI address for Plug and Play SCSI hard
If you are installing an additional SCSI drive, you should assign an unused SCSI address to the accessory. SCSI addresses range from 0 to 7 for Ultra narrow 8-bit SCSI and from 0 to 15 for Ultra wide 16-bit SCSI, with SCSI address 0 used by the first SCSI hard disk drive and SCSI address 7 reserved for the integrated SCSI controller (the default for narrow and wide SCSI devices).
disks (SCSI hard disks that support the SCAM protocol). SCAM is disabled if the RAIDport adapter is installed.
You should assign an unused SCSI address to the second SCSI hard disk drive (for example, SCSI address 1).
The SCSI address is usually configured with jumpers on the SCSI hard disk drive. Refer to the installation guide supplied with the drive for information on selecting a SCSI address.
Some internal SCSI disk drives may have termination resistors that must be removed or disabled before installation in your computer. Refer to the drive’s installation guide for more details and to see if there is a special installation procedure to follow.
Installing a Hard Disk Drive in an Internal Shelf
CAUTION The upper internal shelf can house a hard disk drive up to one
inch (1”) in height. For a larger disk drive than this, install the drive in one of the front-access shelves as described on page
38.
1 Disconnect the computer’s power cord and any telecommunications
cable.
2 Remove the computer’s cover (see page 23). 3 Remove the fan connection to the system board (see the illustration
on page 24).
4 Press the retaining buttons on each side of the HP UltraFlow airflow
guide and lift it out of the PC Workstation’s case.
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Installing Mass Storage Devices
5 Slide the power supply out to improve access to the internal shelf
(see page 24).
6 Slide the drive into position in the first internal shelf and align the
screw holes in the drive with the four self-retaining screws in the drive shelf.
Screw hole
Align the hole in the drive with the hole in the drive shelf
Self-retaining screw
7 Secure the drive with the four self-retaining screws.
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8 Locate the appropriate data cable for the hard disk drive.
Installing Mass Storage Devices
IDE drives should be connected to a free IDE connector on the IDE cable (you can add up to two IDE devices).
9 Connect the power cable and the data cable to the rear of the drive.
(The connectors are shaped to go in one way only.)
Data Cable
10 Install any other accessories before completing the installation.
Power Cable
11 Turn to page 40 to complete the installation.
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Installing Mass Storage Devices
Installing a Hard Disk Drive in a Front-Access Shelf
1 Disconnect the computer’s power cord and any telecommunications
cable.
2 Remove the computer’s cover (see page 23). 3 Remove the fan connection to the system board (see the illustration
on page 24).
4 Press the retaining buttons on each side of the HP UltraFlow airflow
guide and lift it out of the PC Workstation’s case.
5 Slide out the power supply to provide better access to the disk drive
cables (see page 24).
6 Unscrew and remove an unused drive tray.
Set the drive on the tray
Remove the drive tray
7 Mount the drive on the tray as shown below.
Fix the drive to the tray
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8 Slide the drive tray into the drive shelf and secure it.
Installing Mass Storage Devices
Slide the drive tray into the drive shelf
9 Locate the appropriate data cable for the disk drive.
IDE drives should be connected to a free IDE connector on the IDE cable (you can add up to two IDE devices).
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Installing Mass Storage Devices
10 Connect the data and power cables to the rear of the device. (The
connectors are shaped to go in one way only.)
Data Cable
11 Slide the power supply back into position, and tighten the four self-
retaining screws (see page 25).
Power Cable
When a SCSI Hard Disk Drive Is Installed
When an IDE Drive Is Installed
12 Replace the HP UltraFlow airflow guide and reconnect the fan to the
system board (see the illustration on page 24).
13 Install any other accessories before replacing the cover and
completing the installation.
14 Follow the instructions below to complete the installation.
Completing the Installation of a Hard Disk Drive
1 Switch on the computer. 2 To ensure compatibility, use the FDISK utility to delete any
partitions on the new hard disk.
3 Reboot the computer.
Refer to the operating system documentation for information on formatting a drive.
1 Switch on the computer. 2 To display the device in POST, press while the PC Workstation
reboots.
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2 How to Install Accessories Inside Your PC Workstation
3 If an error message appears, follow the instructions provided by the
Error Message Utility. When prompted, press to run the Setup program.
4 Select the Advanced menu, and the IDE Devices submenu. In the
Primary Master item, check that the details for the device have been correctly detected by the Setup program.
5 Press to save and exit Setup.
Refer to the operating system documentation for information on formatting a drive.
NOTE If an IDE drive is removed, switch on the computer. The system BIOS
will detect that the device is missing. Press to confirm that you want to remove the device. The system configuration will be updated automatically.
Installing Mass Storage Devices
Before Installing an IDE Device
Before Installing a SCSI Device
Installing a Drive in a Front-Access Shelf
These instructions explain how to install a drive (such as a flexible disk drive, a CD-ROM drive, CD-RW drive, or a tape drive) in one of the front-access drive shelves. You should also refer to the manual supplied with the drive for any additional installation instructions.
Refer to the drive’s installation guide to see if you must set jumpers or if there is a special installation procedure to follow.
If you are installing a SCSI device, refer to the section “Before Installing a SCSI Hard Disk” on page 35 before using the following instructions.
1 Disconnect the computer’s power cord and any telecommunications
cable.
2 Remove the computer’s cover (see page 23). 3 Slide out the power supply to provide better access to the disk drive
cables (see page 24).
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2 How to Install Accessories Inside Your PC Workstation
Installing Mass Storage Devices
4 If installing a drive in a 5.25-inch wide shelf, remove the drive tray
and put it in a safe place.
Remove the drive tray if installing a
5.25-inch drive
Slide the drive into position
Secure the drive in position
Mounting Rails
5 Slide the drive into the shelf. 6 Secure the drive in position using the screws provided with the drive.
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2 How to Install Accessories Inside Your PC Workstation
7 Locate the appropriate data cable for the device.
Flexible Disk Drive Cable
SCSI drives can be connected to any free connector on the 16-bit SCSI cable.
Installing Mass Storage Devices
IDE drives should be connected to a free IDE channel cable connector (you can add up to two IDE devices)
8 Connect the data and power cables to the rear of the device. (The
connectors are shaped to go in one way only.)
Data Cable
Power Cable
9 Slide the power supply back into position, and tighten the four self-
retaining screws (see page 25).
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2 How to Install Accessories Inside Your PC Workstation
Installing Mass Storage Devices
10 Remove the plastic panel from the cover by pulling the panel from
the left and unhinging its right-hand side. Store the panel in a safe place.
Unclip and lift out the plastic panel
When an IDE CD-ROM Drive Is Installed
When a Flexible Disk Drive Is Installed
11 Install any other accessories before replacing the cover and
completing the installation.
Completing the Installation of a Drive
1 Switch on the computer and press when Setup appears. 2 In the Setup program, select the Advanced menu, the IDE Devices
submenu. Check that the CD-ROM drive has been detected on the IDE channel.
3 Press to save and exit the program.
1 Switch on the computer and press when Setup appears. 2 In the Setup program, select the Advanced menu, the Flexible Disk
Drives submenu, and check that the drive has been detected.
3 Press to save and exit the program.
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2 How to Install Accessories Inside Your PC Workstation
Installing Accessory Boards
The PC Workstation has the following accessory board slots:
Slot AT 2 (the bottom slot) for full-length 16-bit ISA boards
Slot AT 1/PCI 4 for either a 16-bit ISA board or a full-length 32-bit
PCI board
Slot PCI 3 can be used for a full-length 32-bit PCI board (and also
features the RAIDport
Slot PCI 2 for a full-length 32-bit PCI board
Slot PCI 1 for a full-length 32-bit PCI board
Slot AGP for the video adapter board
Configuring Accessory Boards with Plug and Play (Windows 95)
connector)
Installing Accessory Boards
Configuring Setup for Plug and Play
Plug and Play is an industry standard for automatically configuring your PC Workstation's hardware resources and the accessory boards installed in it. Accessory boards which support the Plug and Play standard can be detected and configured automatically by your PC Workstation if you are running the Windows 95 operating system. Windows NT does not support Plug and Play.
Your PC Workstation supports configuration of Plug and Play in the system BIOS. When you start your PC Workstation, the Plug and Play system BIOS can detect automatically which hardware resources (IRQs, DMAs, memory ranges, and I/O addresses) are used by the system-based components.
If you install Windows 95 on your PC Workstation, you need to enable Plug and Play in the Setup program as described next.
Configuring Plug and Play with the Setup program (Windows 95 only)
You can use the Setup program to select the level of support provided by the system BIOS for Plug and Play-compatible accessory boards.
1 Turn on the PC Workstation and press . 2 Specify
systems other than Windows 95, such as Windows NT).
YES for Plug & Play O/S (NO is specified for all operating
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2 How to Install Accessories Inside Your PC Workstation
Installing Accessory Boards
When YES is selected, the BIOS will automatically configure any bootable Plug and Play accessories, and the system will automatically configure all remaining Plug and Play accessories. However, if you install a non-Plug and Play accessory board, you must use the Add New Hardware wizard to determine a conflict-free setting for the board.
3 Press to save your selection and exit from the Setup program.
Configuring Accessory Boards (Windows 95 only)
Plug and Play ISA Accessory Boards
Non-Plug and Play ISA Accessory Boards
The system can detect and automatically configure Plug and Play accessories when you specify program.
You must run the Add New Hardware wizard to configure non-Plug and Play accessories. The Add New Hardware wizard can identify automatically many accessory boards.
If the Add New Hardware wizard does not recognize the accessory board, you can manually select the accessory board from a list of supported products. Your PC Workstation is preloaded with configuration details for many non-Plug and Play accessory boards.
The system will determine the recommended settings for each ISA non-Plug and Play board you want to install. These settings may be different from those recommended by the accessory board’s manufacturer. In this case, the board’s jumper settings and driver options must be altered.
To run the Add New Hardware wizard:
1 Click the Start button on the the task bar. 2 Point to Settings and Control Panel.
YES for Plug & Play O/S in the Setup
3 Double-click Add New Hardware. 4 Follow the instructions provided by the Add New Hardware wizard
to configure the accessory board.
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2 How to Install Accessories Inside Your PC Workstation
Installing the Board
1 Before installing the board, turn to page 45 for important Plug and
Play configuration information.
NOTE PCI boards are configured automatically when installed in the
PC Workstation.
2 Disconnect the computer’s power cord and any LAN connection or
telecommunications cable.
3 Remove the computer’s cover (see page 23) and carefully place the
PC Workstation on its side.
4 Find an empty slot. You can refer to page 87 to identify the location
of the slot type you want to use (ISA or PCI).
Installing Accessory Boards
Some boards may have preferred locations and special installation instructions detailed in their manuals.
5 Unscrew and remove the slot cover. Store it in a safe place.
If the slot cover is tight, loosen the screws on the adjacent slots.
Unscrew and remove the slot cover
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2 How to Install Accessories Inside Your PC Workstation
Installing Accessory Boards
6 Hold the board horizontally by its “top” edge. Slide it into the board
guide of the chosen slot. Do not bend the board.
Slide the accessory board into position
7 Align the board’s connector with the slot’s socket. Firmly press the
board into the socket. Ensure the board’s connector engages completely with the socket and does not touch components on other boards.
Completing the Installation of an ISA Accessory Board
8 Secure the board by replacing the slot cover screw.
If you loosened the screws on adjacent slots, remember to tighten them.
Secure the board in position
9 Install any other accessories before replacing the cover (see
page 23). Reconnect all cables and power cords.
If you have installed an ISA accessory board that is not Plug and Play and uses any interrupt, you must run the Setup program and reserve the IRQ for the accessory board. This allows PCI devices to be automatically configured.
1 Turn on the PC Workstation and press when
Setup
appears.
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2 In the Setup program, select the Advanced menu and the PCI
Configuration submenu. A list of IRQs and the devices that use them are displayed. Highlight the IRQ field you want to change, for example
3 You can use the space bar or press or to make the IRQ
available for PCI (
Reserved).
(
4 Press to save any changes you made and exit the Setup program.
NOTE You should always leave at least one IRQ available for use by the
integrated PCI devices.
IRQ 11.
Available) or make it unavailable for PCI
Installing Accessory Boards
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2 How to Install Accessories Inside Your PC Workstation
Installing a Processor
Installing a Processor
Some operating systems support a second processor for enhanced performance. Contact your authorized reseller for up-to-date information.
NOTE The Setup program provides an option to disable the second processor.
1 Disconnect the computer’s power cord and any LAN or
telecommunications cable.
2 Remove the computer’s cover (see page 23). 3 Remove the fan connection to the system board.
HP UltraFlow Airflow Guide
Fan connection to system board
Retaining button
4 Press the retaining buttons on each side of the HP UltraFlow airflow
guide and lift it out of the PC Workstation’s case.
5 Slide out the power supply to improve access to the processor
sockets (see page 24) and carefully place the PC Workstation on its side.
6 Remove the transparent airflow guide covering the processor
sockets.
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7 The system board has two processor sockets and a VRM slot for each
processor. If you are changing the existing processor, remove it from the socket by squeezing the tabs at the top and bottom of the processor and gently pulling the processor away from the system board. Then remove the VRM for the processor.
If you are installing a processor in the second socket, remove the terminator.
NOTE Installing a faster processor than the one supplied with your
PC Workstation will void the warranty.
8 Slide the new processor into the processor socket and push gently
until it snaps into place (the processor can only go in one way). If you are installing a second processor, remove the card in the second processor socket and slide the processor into the empty processor socket (next to the existing processor).
Installing a Processor
VRM module
Processor
9 Insert the VRM for the processor in the VRM socket. 10 Replace the transparent section of the HP UltraFlow airflow guide
covering the processor sockets.
11 Slide the power supply back into the computer and tighten the four
self-retaining screws.
12 Turn the PC Workstation upright and replace the HP UltraFlow
airflow guide.
13 Reconnect the fan to the system board.
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2 How to Install Accessories Inside Your PC Workstation
Installing a Processor
Completing the Installation of a
1 Verify that the system board bus speed switches are correctly
configured for the processor.
Processor
Switch 1 Switch 2 Switch 3 Switch 4 Switch 5 Bus
Speed
1
UP
UP DOWN UP DOWN DOWN 66 MHz 266 MHz
UP DOWN UP DOWN UP 66 MHz 300 MHz
UP DOWN UP UP DOWN 66 MHz 333 MHz
1. UP=OFF, DOWN=ON.
DOWN DOWN UP UP 66 MHz 233 MHz
NOTE If two processors are installed, both must operate at the same bus speed
and processor speed. Refer to the manual supplied with the processor to verify which bus and processor speeds are supported.
Processor Speed
2 Install any other accessories before completing the installation of the
processor.
3 Replace the cover (see page 23). 4 Turn on the computer and check that the new processor is
recognized by the power-on system-test.
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3
Troubleshooting Your PC Workstation
This chapter deals with problems you may encounter when using your PC Workstation.
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3 Troubleshooting Your PC Workstation
Solving Problems
Solving Problems
This chapter can help you solve most problems you might have with your PC Workstation.
If you are unable to solve your problem after following the advice in this chapter, see chapter 5, Hewlett Packard Support and Information Services.
HP Summary Screen
The HP Summary Screen provides information about your PC Workstation’s current configuration. To view the Summary Screen, press just after your PC Workstation is turned on and while the logo is displayed during the Power-on-Self-Test (POST). Refer to page 92 for more information.
HP Diagnostics
An HP Hardware Diagnostic utility is either preloaded on your hard disk drive or available on the World Wide Web.
With this utility, you can diagnose any hardware-related problems that may arise with your PC Workstation. For more information, refer to “The HP Hardware Diagnostics Utility” on page 59.
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If Your PC Workstation Does Not Start Properly
Use this section if your PC Workstation does not start properly when you turn it on, and you experience one of the following symptoms:
Your PC Workstation’s display is blank and there are no error
messages.
You cannot change any values in the Setup program.
A POST error message is displayed.
If the Display is Blank and There Are No Error Messages
If your display is blank and there are no error messages when you turn on your PC Workstation, follow this procedure:
3 Troubleshooting Your PC Workstation
If Your PC Workstation Does Not Start Properly
1 Check external items. 2 Check internal items. 3 Rebuild your PC Workstation’s components (see page 56).
Check External Items Be sure the following external items are functioning properly:
Check that the computer and display are turned on. (The power light
should be illuminated.)
Check the display’s contrast and brightness settings.
Make sure that all cables and power cords are firmly plugged in.
Make sure the power outlet is working.
Check Internal Items If the PC Workstation still does not start properly, follow this procedure
to check the internal items:
1 Turn off the display, the computer, and all external devices. 2 Unplug all power cords and cables, noting their positions. Disconnect
the PC Workstation from any telecommunications network.
3 Remove the cover.
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Does Not Start Properly
4 Check the following items:
Action Reference
Check all internal cables. Ensure they are correctly attached and firmly in place. Check that the processor is correctly
installed. Check that the processor speed
switches have been set correctly. Check that the memory modules are
correctly installed. Check that accessory boards are firmly
seated in their slots. Verify that any switches and jumpers on
the accessory boards are properly set. Check that the switches on the system
board are properly set.
Refer to “Installing a Processor” on page 50.
Refer to “System Board Switches” on page 90.
Refer to “Installing Memory” on page 26.
Refer to “Installing Accessory Boards” on page 45.
Refer to the manuals that came with each board.
Refer to “System Board Switches” on page 90.
Rebuild Your PC Workstation’s Components
5 Replace the cover. 6 Reconnect all cables and power cords. 7 Turn on the display and computer.
If your PC Workstation still does not start properly, remove all boards and accessories, except the hard disk drive and video board. Start the PC Workstation. If the PC Workstation now works, add the boards and accessories one at a time to determine which one is causing the problem.
If a POST Error Message is Displayed
The Power-On-System-Test (POST) can detect both an error and a change to the configuration. In either case, an error code and short description is displayed. Depending on the kind of error, you will have one or more of these choices available on screen:
Press to ignore the message and continue.
Press to run Setup and correct a system configuration error. HP
recommends that you correct the error before proceeding, even if the PC Workstation appears to start successfully.
Press to accept (validate) the change and update Setup’s
configuration information.
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Press to see more details about the message. After viewing
these details, you will be returned to the original POST display screen. If the message is actually a change to the configuration you have made (for example, you have just removed some memory), you can then press to accept the change and update Setup’s configuration information. Otherwise, press to ignore the message and continue, or press to run Setup and correct a system configuration error. (The number of choices you will have available are dependent on the kind of error.)
3 Troubleshooting Your PC Workstation
If Your PC Workstation Does Not Start Properly
Clearing the PC Workstation’s Configuration Memory
If the PC Workstation then starts, but POST still persists in reporting an error, clear the current configuration memory values and reinstall the built-in default values:
1 Turn off the PC Workstation, disconnect the power and cables, and
remove the cover. Disconnect the PC Workstation from any telecommunications network.
a Set the system board switch 6 (CONFG) DOWN to clear the
configuration.
b Replace the cover, and reconnect only the power cable. c Turn on the PC Workstation. This will erase the CMOS memory. d Wait until the PC Workstation has started. A message will be
displayed similar to this:
“Configuration has been cleared, set switch Clear CMOS to the open position before rebooting.”
e Turn off the PC Workstation, disconnect the power cable, and
remove the cover.
f Set the system board switch 6 (CONFG) UP to retain the
configuration.
2 Replace the cover, and reconnect the power and cables. 3 Switch on the PC Workstation. An error message will be displayed
similar to this:
“Incorrect PC Configuration”
The PC Workstation will stop. Press (to view the system errors) and then press CTRL-ALT-DEL to reboot.
4 Run Setup by pressing . CMOS default values will be
automatically downloaded and saved.
5 Make any other changes you want and press to save the
configuration and exit from Setup.
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3 Troubleshooting Your PC Workstation
If You Cannot Turn Off Your PC Workstation
If You Cannot Turn Off Your PC Workstation
Use this section if you cannot turn off your PC Workstation, the power indication light is red, and you hear a “buzzing” sound.
Check if your PC Workstation is locked, whereby “power-off” is not
allowed. You will need to enter a password to unlock the PC Workstation (refer to Setting Passwords on page 16).
Check if you are in a suspend/sleep mode, in which case a “power-
off” would risk a loss of information/data (refer to the Power Menu in the HP Setup program).
If you press the On/Off button for four seconds, the system will be
automatically turned off. Note that this does not shut down the operating system properly.
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If Your PC Workstation Has a Hardware Problem
This section describes what to do if you have problems with your display, disk drives, printer, accessory boards, keyboard, or mouse.
The HP Hardware Diagnostics Utility
The HP Hardware Diagnostics utility helps you diagnose any hardware­related problems with your PC Workstation. The utility is either preloaded on your hard disk as part of the HP TopTOOLS application, or is available on the World Wide Web at:
http://www.hp.com/go/pcsupport/
The utility consists of a set of tools that help you to:
3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
Check the configuration of your system and verify that it is
functioning correctly.
Diagnose hardware-related problems.
Provide precise information to HP-dedicated Support Agents so that
they can solve any problems quickly and effectively.
To use the utility, you must first install it and then ensure that it is ready for use. Information on how to do this is given in the Vectra Hardware Diagnostics user’s guide. You can download a PDF version of this guide from the HP World Wide Web site listed above.
It is important that you use the latest version of the utility to diagnose hardware-related problems. If you do not, HP-dedicated Support Agents may request that you do so before offering support.
The latest version of the utility can be obtained from HP Electronic Information Services, available 24 hours per day, 7 days per week. To access these services, connect to the HP World Wide Web site listed above.
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
Starting the Utility To start the utility:
1 Quit all applications, shut down the operating system and restart the
PC Workstation.
If you want to run the utility from a diskette, insert it into the
flexible disk drive before you restart the PC. On restarting, the utility runs automatically, displaying the Welcome screen.
If you run the utility from the hard disk drive, the PC Workstation
restarts with the option to choose between your usual operating system and the utility. Select the utility to run it.
2 After the Welcome screen is displayed, press to continue, and
then follow the on-screen instructions to carry out the diagnostic tests.
The utility automatically detects the complete hardware configuration of your system before any tests are performed.
Basic System Tests To verify the correct operation of your system’s hardware, you need to
carry out the Basic System Tests.
Advanced System Tests To perform more in-depth testing of your system’s individual
components, you need to carry out the Advanced System Tests.
NOTE The advanced test phase is suitable for intermediate and advanced
users only.
Support Ticket To produce a complete record of your system’s configuration and test
results, you need to create a Support Ticket. You can then send this, via email or fax, to your local or HP-dedicated Support Agent.
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If Your Display Does Not Work Properly
3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
If Your Display Is Blurred or Unreadable
If Nothing Is Displayed On the Screen
If you have selected the wrong display, the display screen may become blurred or unreadable. To correct this problem:
Select the correct display by referring to the display options section
in the HP-provided online user setup information that came with your PC Workstation.
Alternatively, select the correct display by using the procedures in
the operating system on your PC Workstation. Refer to your PC Workstation’s operating system documentation for details.
If nothing is displayed on the screen, but the PC Workstation starts and the keyboard, disk drives, and other peripheral devices seem to operate properly:
Make sure that the display is plugged in and switched ON.
Check that the brightness and contrast controls are properly set.
Ensure that the display video cable is correctly connected.
Switch off the display, and unplug it from the power outlet.
Disconnect the video cable and examine the video cable connector
pins. If the pins are bent, carefully straighten them.
Check that the video upgrade is properly installed if you have one.
If the display works correctly during the Power-On-Self-Test
(POST), but goes blank when Windows starts, check that you have enough memory for the video mode you have selected. Boot the operating system in VGA mode (available with some systems).
If your screen’s refresh rate is set too high, the screen might be
blank. Check the refresh settings to ensure they are not too high.
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
Other Display Problems If the display image is not aligned with the screen, use the display’s
controls to center the image (refer to the display manual for instructions). If the screens generated by the applications do not appear to be correct, check the application’s manual to find out which video standard is required. Also check your display manual to find out which refresh rate is required. Use Setup, or your operating system’s procedures, to select the correct refresh rate
If Your Keyboard Does Not Work
Ensure that the keyboard is correctly connected (a keyboard icon
will be displayed on your screen if the keyboard is not connected).
If you turn on your PC Workstation, the operating system boots, and
the keyboard is correctly connected but still not available, the power-on password may be set to “keyboard locked”. You will need to enter a password to unlock the keyboard (and mouse). You can change this setting in the Setup program. Refer to the Power Menu in the HP Setup program.
If Your Mouse Does Not Work
Ensure that the mouse is correctly connected.
Ensure that the mouse driver supplied with the preloaded software
is installed correctly.
Clean the mouse ball and rollers as shown in the figure below (use a
non-residual contact cleaner).
Cleaning the mouse ball
Cleaning the mouse rollers
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If Your Printer Does Not Work
Make sure the printer’s power switch is ON.
Verify that the power cord is plugged into the power outlet and the
printer.
Verify that you have the correct cable for the printer. Make sure that
it is securely connected to the correct connector (port) on the PC Workstation and printer.
Check that the printer is online.
Examine the paper feed mechanism for a paper jam.
Make sure that the printer is configured correctly for the
PC Workstation and for the application. a Ensure the PC Workstation’s port has been correctly configured
using Setup.
b Make sure the printer is correctly set up in your operating
system’s configuration.
c Ensure the application program’s “print” menu has been correctly
set up. (Refer to the manual supplied with the application software.)
Check that the PC Workstation’s port is working properly by running
another peripheral connected to the port.
If you receive an error message, refer to the printer’s manual for help.
3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
If the Flexible Disk Drive Does Not Work
If Your Disks Do Not Work
Ensure you are using a formatted diskette and it is inserted
correctly.
Check you are using a diskette that is the right density.
Check that your flexible disk drive is correctly configured in the
Advanced menu of the Setup program.
In the Setup program, select the Advanced menu, the Flexible Disk
Drives submenu, and check that the Floppy disk controller is
Enabled.
Clean the flexible disk drive using a diskette cleaning kit.
Check that the flexible disk drive has been enabled in Setup.
Flexible disk drive (select the Security menu and the Hardware
protection submenu and check that Flexible Disks is
Boot on flexible disk drive (select the Boot menu and the Boot
Device Priority submenu and ensure that the device is in the
Unlocked)
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
device priority list)
Write on flexible disk drives (select the Security menu and the
Hardware protection submenu and check that Write on Flexible Disks is
Check that the disk power and data cables are correctly connected.
Unlocked).
If the Hard Disk Does Not Work
Check that the disk power and data cables are correctly connected
(refer to Connecting Devices on page 32).
Check that the hard disk drive has been Unlocked (in the Setup
program, select the Security menu and refer to the Hardware Protection submenu). There is also an option in the Setup program that lets you enable or disable boot on the hard disk drive (refer to the Boot Devices Security submenu of the Security menu and check that Start from IDE HDD is
Check that all hard disk drives have been detected (in the
Enabled).
SCSISelect™ utility, select SCSI Disk Utilities and check that each hard disk drive is listed with a SCSI ID). If you have installed an IDE hard disk and are using the integrated
IDE controller, check that the Local Bus IDE is enabled (in the Setup program, select the Advanced menu, the IDE Devices submenu, and check that Local Bus IDE adapter is
If you have installed the Adaptec
In the SCSISelect utility, check that each disk drive has a unique
® RAIDport adapter:
Primary).
SCSI ID.
Run the ArrayConfig™ utility to check the array configuration.
Use the ArrayConfig utility (and not HP Setup) to check that the
array has been selected as the boot device.
If the Hard Disk Activity Light Does Not Work
For further details and troubleshooting advice, refer to “The HP FastRAID Option” on page 84.
If the hard disk activity light does not flicker when the PC Workstation is accessing the hard disk drive:
Check that the control panel connector is firmly attached to the
system board.
Check that the disk power and data cables are correctly connected.
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If the CD-ROM Drive Has a Problem
WARNING Be sure to disconnect the power cord and any telecommunication
cables from your computer before you remove the cover to check the cable connections or jumper settings. To avoid electric shock and harm to your eyes by laser light, do not open the CD-ROM drive enclosure. The drive should be serviced by qualified service personnel only. Refer to the label on the drive for power requirements and wavelength. Do not attempt to make any adjustment to the unit. This PC Workstation is a class 1 laser product.
3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
No Sound from the CD-ROM Drive
If you are having problems with sound when playing a CD:
Check that the volume control (if present) on the CD-ROM or
CD-RW drive front panel is not set to the minimum.
Ensure that the disk in the drive is an audio disk and not a photo CD
or data CD.
If using headphones or external speakers, check that they are
properly connected to the Audio Front Panel (not to the audio jack for the CD-ROM).
Check that the CD audio cable is correctly installed and is connected
to the system board.
CD-ROM Drive Is Idle If the drive does not appear to be working, try accessing the disk by
clicking on the drive icon or drive letter assigned to the drive by your operating system.
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Hardware Problem
CD-ROM Drive Does Not Work
Check that the cables have been properly connected.
Check that a CD is inserted in the drive.
Verify that the CD-ROM is declared in the Setup program (select the
Advanced menu and the IDE Devices submenu).
Verify that the Local Bus IDE adapter item is enabled in Setup
(select the Advanced menu and the IDE Devices submenu and ensure that Local Bus IDE adapter is set to
If you intend to boot on CD-ROM, make sure that this option is
Primary).
enabled in Setup (select the Boot menu and the Boot Devices Priority submenu and ensure that the device is in the boot list).
For further information refer to the CD-ROM documentation.
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If Your PC Workstation Has a Software Problem
If You Have Forgotten Your Password
If you forget the User Password and the Administrator (or
Supervisor) password is set and known:
1 Restart the PC Workstation. If the keyboard is locked, unplug the
power cord and plug it in again.
3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Software Problem
2 Wait for the message 3 Press to start Setup. 4 Type the Administrator password to enter Setup. 5 Select Security, the User Password submenu, and set a new User
password.
6 Press to save the new User password and exit Setup.
If you forget both the User password and the Administrator password:
1 Switch off the PC Workstation and remove the computer’s cover
(refer to page 23).
2 Set switch 7 (PSWRD) on the system board switch block to ON
(DOWN). Refer to page 90 for the switch location.
3 Replace the PC Workstation’s cover and switch on the
PC Workstation. Allow it to complete its startup routine.
4 Switch off the PC Workstation and remove the cover. 5 Reset switch 7 (PSWRD) to OFF (UP). 6 Replace the computer’s cover (refer to page 23).
Setup.
7 Switch on the PC Workstation and allow it to complete its startup
routine.
8 Press when prompted to use Setup. 9 Set new User and Administrator passwords. 10 Press to save the new passwords and exit Setup.
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3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Software Problem
If You Can’t Start the Setup Program
This may happen if the copy of the PC Workstation’s configuration stored in memory is corrupted. You will need to erase this bad configuration.
To clear the configuration:
1 Switch off the PC Workstation and remove the cover (see page 23). 2 Set the system board switch 6 (CONFG) on the switch block DOWN
to clear the configuration (refer to page 90 for the switch location).
3 Replace the cover and switch on the PC Workstation to erase the
memory.
4 Check that error codes
the PC Workstation has started.
5 Switch off the PC Workstation and remove the cover. 6 Set the system board switch 6 (CONFG) on the switch block to OFF
to re-enable the configuration.
7 Replace the cover (refer to chapter 2). 8 Switch on the PC Workstation and run Setup by pressing when
Setup appears. (Error code 0130 will appear when the
PC Workstation starts.)
9 Press to save the configuration and exit from Setup.
0240 and 0130 are displayed, and wait until
If the Date and Time Are Incorrect
The date and time can be incorrect because the time changed at the beginning or end of summer time, or because the PC Workstation has been unplugged from the power too long, and the Gold Capacitor which supplies power to the CMOS memory has discharged. To recharge the Gold Capacitor, plug the PC Workstation into the power for one hour (there is no need to start the PC Workstation).
You can install an external battery that will keep track of the date and time if the PC Workstation is unplugged for more than one week (the external battery connector is shown on page 87; the instructions are provided on page 70). Contact your HP dealer for complete information about installing an external battery.
Use the Setup program to change the date and time.
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If Your Application Software Does Not Work
If the PC Workstation reports the system is OK and the indicator light over the power switch is illuminated, but some software won’t run, refer to the operating system and/or application software manuals.
If You Have a Network Problem
If you have a problem with your PC Workstation’s network, run the HPIEDIAG utility provided on the HP CD-ROM that contains the LAN drivers, supplied with your PC Workstation. This utility should be run from a minimal DOS system, without any LAN drivers loaded—achieve this by booting from a system floppy disk. (If your PC Workstation is running Windows NT 4.0, you will need to create this system floppy disk on another PC.)
3 Troubleshooting Your PC Workstation
If Your PC Workstation Has a Software Problem
1 Insert the system floppy disk in the floppy disk drive and reboot your
PC Workstation.
2 Insert the CD-ROM containing the HPIEDIAG utility in the CD-ROM
drive.
3 Make the CD-ROM drive the current drive by typing, for example,
D: if D is the letter of your CD-ROM drive.
4 Change to the DIAG directory by typing: 5Start the HPIEDIAG utility by typing:
CD\LAN\DIAG .
HPIEDIAG . Follow
the instructions on the screen.
Then check the configuration of the integrated Ethernet interface using the Setup program. Refer also to the online Network Administrator’s Guide supplied with your PC Workstation.
If Your PC Workstation Has an Audio Problem
If you encounter problems with the audio on your PC Workstation, refer to the online guide Using Sound on Your PC.
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3 Troubleshooting Your PC Workstation
Installing an External Battery
Installing an External Battery
WARNING There is a danger of explosion if the battery is incorrectly installed. For
your safety, never attempt to recharge, disassemble, or burn the old battery. Replace the battery only with the same or equivalent type recommended by the manufacturer. The battery is a lithium battery which does not contain heavy metals; nevertheless, in order to protect the environment, do not dispose of the batteries in household waste. Please return used batteries to the shop from which you bought them, to the dealer from whom you purchased the PC, or to Hewlett Packard, so that they can either be recycled or disposed of in an environmentally sound way. Returned used batteries will be accepted free of charge.
If the installed battery stops working, you can install an external battery in the PC Workstation. You can order this from your HP-authorized reseller.
The battery is not covered by the HP Warranty.
Install the external battery as follows: 1 After removing the computer’s cover, connect the external battery
cable to the battery connector on the system board (see page 87 for the location of the external battery connector on the system board).
2 Mount the external battery to the upper disk drive support using the
self-adhesive strip supplied.
After installing an external battery, replace the computer’s cover and run the HP Setup program to reconfigure the computer.
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4
Technical Information
This chapter provides technical information about your PC Workstation and includes information on the HP Setup program.
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4 Technical Information
Features
Features
Feature: Description:
Processor (standard) Pentium II (single or dual)
Cache Memory (integrated in processor package)
Main memory (size/speed) Upgradeable to 512 MB (SDRAM)
Video Millennium II video adapter (4 MB)
LAN Ethernet 10BT/100TX LAN controller on PCI accessory board
Audio Integrated 16-bit high fidelity with high-end mixing capability
Disk drive controller
Rear connectors Mini-DIN mouse
Level-One: 16 KB code, 16 KB data
Level-Two: 512 KB
AGP video controller with 4 MB of video memory
(upgradeable to 16 MB)
and SigmaDelta converters
Integrated Ultra wide 16-bit SCSI and Ultra narrow 8-bit SCSI
controller on the PCI bus (data transfer rate of up to 40 MB per second)
Mini-DIN keyboard
25-pin parallel
9-pin serial (two, buffered)
Two USB connectors
Joystick/MIDI
LINE IN jack (3.5 mm)
LINE OUT jack (3.5 mm)
MIC IN jack (3.5 mm)
Ultra narrow 8-bit SCSI (high-density connector)
25-pin parallel connector Mode: Centronics or bidirectional modes (ECP/EPP)
Parallel port: 1 (378h, IRQ 7), 2 (278h, IRQ 5), or Off.
9-pin serial connectors Standard: Two UART 16550 buffered serial ports
(both RS-232-C).
Serial Ports A and B: 2F8h (IRQ 3), 2E8h (IRQ 3), 3F8h (IRQ 4), 3E8h (IRQ 4), or Off—
(if one port uses 2xxh, the other port must use 3xxh).
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Feature: Description:
Disk drive shelves Seven mass storage shelves supporting:
Two front-access, third-height, 3.5-inch drives
Three front-access, half-height, 5.25-inch drives
Two internal 3.5-inch hard disk drives
System board connectors One flexible disk drive connector
One Enhanced IDE connector (for up to two IDE devices)
One Ultra wide SCSI 16-bit connector (for up to four
internal SCSI devices)
One Ultra narrow SCSI 8-bit connector
One CD-ROM audio connector
AUX connector
Multimedia front panel connector
Front panel MIC connector
Internal speaker connector
One external start connector
External battery connector
4 Technical Information
Features
Accessory slots One AGP (Accelerated Graphics Port) slot
Three 32-bit PCI slots (one with an HP RAIDport)
One 16-bit ISA (Industry Standard Architecture) slot
One combination ISA or PCI slot
Keyboard/Mouse HP enhanced keyboard with mini-DIN connector
HP three-button mouse with mini-DIN connector
HP UltraFlow cooling system Cooling system with multiple temperature-regulated fans to
optimize cooling
Headset Stereo headset with boom microphone
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4 Technical Information
System Specifications
System Specifications
Power Consumption Information
Full power mode (maximum) 260 W
Typical consumption One processor installed: approximately 100 W
Two processors installed: approximately 150 W
Off 2.2 W (The power supply in your PC Workstation continues to
supply power to the CMOS memory, even when switched off.)
NOTE When the PC Workstation is turned off with the power button on the
front panel, the power consumption falls below 5 Watts, but is not zero. The special on/off method used by this PC Workstation considerably extends the lifetime of the power supply. To reach zero power consumption in “off” mode, either unplug the PC Workstation from the power outlet or use a power block with a switch. You should be aware that, in this case, the PC Workstation will lose its time settings within a few days.
Maximum Loads Allowed for Accessory Slots
The load limits for the ISA and PCI accessory slots are compliant with ISA and PCI specifications. More details of permitted loads are provided on the World Wide Web (refer to page 109 for access details) in the support documentation section for your PC Workstation.
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IRQs, DMAs, and I/O Addresses Used by Your PC Workstation
The IRQ, DMA, and I/O address mappings shown here are for a basic configuration. The resources used by your PC Workstation may vary, depending on which accessory boards are bundled with the PC Workstation. Resources are allocated by the system BIOS or the Plug and Play operating system.
4 Technical Information
System Specifications
IRQs used by PC Workstation
DMAs used by PC Workstation
IRQ0 System timer IRQ1 Keyboard controller IRQ2 Free IRQ3 COM2, COM4 IRQ4 COM1, COM3 IRQ5 AD1816, LPT2 IRQ6 Flexible disk drive controller IRQ7 LPT1 IRQ8 Real-time clock IRQ9 IRQ10 IRQ11 AD1816 MIDI IRQ12 Mouse IRQ13 Not connected IRQ14 Integrated IDE controller IRQ15
DMA 0 Capture DMA 1 Playback DMA 2 Flexible disk drive controller DMA 3 LPT ECP DMA 4 Cascade DMA 5 free DMA 6 free DMA 7 free
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4 Technical Information
System Specifications
I/O Addresses used by PC Workstation
0000 - 000F DMA controller 1 0020 - 0021 Master interrupt controller 002E - 002F Configuration registers 0040 - 0043 Timer 1 0060, 0064 Keyboard controller 0061 Port B (speaker, NMI status and control) 0070 Bit 7: NMI mask register 0070 - 0071 RTC and CMOS 0080 Manufacturing port (POST card) 0081 - 0083, 008F DMA low page register 0092 PS/2 reset and Fast A20 0096 - 0097 Little Ben 00A0 - 00A1 Slave interrupt controller 00C0 - 00DF DMA controller 2 00F0 - 00FF Coprocessor error 0130 - 013F AD1816 sound system 0170 - 0177 Free (IDE secondary channel) 01F0 - 01F7 IDE primary channel 0200 AD1816 Joystick 0220 - 0232 AD1816 Sound Blaster 0278 - 027F LPT 2 02E8 - 02EF Serial port 4 (COM4) 02F8 - 02FF Serial port 2 (COM2) 0330 - 0331 AD1816 MIDI 0372 - 0377 Free (Secondary flexible disk drive) 0378 - 037A LPT1 0388 - 038B AD1816 Adlib (FM) 03B0 - 03DF VGA 03E8 - 03EF COM3 03F0 - 03F5 Flexible disk drive controller 03F6 IDE primary channel 03F7 Flexible disk drive controller 03F8 - 03FF COM1 04D0 - 04D1 Interrupt edge/level control 0678 - 067B LPT2 ECP 0778 - 077B LPT1 ECP 0CF8 - 0CFF PCI configuration space 8000 PIIX4 Power Management I/O space 8400 NS317 ACPI Registers 8800 PIIX4 SMBus I/O space
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Audio Features
Feature: Description:
Digitized Sounds SoundBlaster Pro
Compatible with AdLib
16-bit and 8-bit stereo sampling from 4 kHz to 55.2 kHz
Programmable sample rates with 1 Hz resolution
Hardware Full Duplex Conversion
Up to six different simultaneous sample rates
8-bit F DMA transfer on channel 0, 1, 2 or 3
Advanced 16-bit software-based real-time audio
compression/decompression system with the following standards: PCM, Microsoft ADPCM, SoundBlaster ADPCM in SB mode, CCITT A-Law, CCItt
16-bit software-based real-time audio compression/decompression system with the following standards: Creative ADPCM (16:4), CCITT A-law (16:8), and CCITT µ-law. The standards are supported in mono or stereo, and Big-endian or Little-endian format
Automatic dynamic filtering for digital audio recording and playback
4 Technical Information
System Specifications
Music Synthesizer MPU401 compatible MIDI port
Support for Hardware and Software Wave table Synthesizer
Integrated OPL3 compatible music synthesizer
24 operators in 4-operator mode allows six instruments
36 operators in 2-operator mode allows 18 instruments or
15 instruments with five drums
Enhanced Stereo Built-in “Phat Stereo” for enlargement of Stereo Image
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4 Technical Information
System Specifications
Feature: Description:
Mixer AC’97 and MPC-3 audio mixer
Input mixing sources: MIDI, microphone, LINE IN,
CD Audio, AUX Audio, and digitized sounds
Output mixing of all audio sources to the LINE OUT or integrated PC Workstation speaker
Multiple source recording and Left/Right channels swapping or mixing
16-level microphone volume control
64-level volume control for digitized sounds, MIDI music,
CD-Audio, LINE In, and Aux1 Audio
32-level master volume control
External hardware volume control for Master Volume
LINE IN Input impedance: 15 ohms
Input range: 0 to 2 Vpp
LINE OUT Stereo output of 5 mW a channel with headphone
speakers (impedance >600 ohms)
MIDI/Joystick Interface Built-in MIDI interface for connection to external MIDI
devices
Sound Blaster and MPU-401 UART mode compatible
MIDI time-stamp for multimedia extension
Input buffer: 64-byte FIFO
Standard analog PC Workstation mono joystick port
Audio Front Panel Microphone In jack
Headphone Out jack
Master volume control potentiometer
Microphone In jack 20 dB gain preamplifier. The boost can be muted with
software
16-level programmable volume control
Input impedance: 600 ohms
Sensitivity: 30 mVpp to 200 mVpp
Headphone Out jack Impedance: 32 ohms
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Video Features
2D Resolution and Pixel Depth
Resolution Bits/Pixel 4 MB Bits/Pixel 8, 12, 16 MB
640x480 8, 16, 24, 32 8, 16, 24, 32
800x600 8, 16, 24, 32 8, 16, 24, 32
1024x768 8, 16, 24, 32 8, 16, 24, 32
1152x864 8, 16, 24, 32 8, 16, 24, 32
1280x1024 8, 16, 24 8, 16, 24, 32
1600x1024 8, 16 8, 16, 24, 32
4 Technical Information
System Specifications
1600x1200 8, 16 8, 16, 24
1920x1035 8, 16 8, 16, 24
1920x1080 8, 16 8, 16, 24
1920x1200 8 8, 16
1800x1440 8 8, 16
Maximum 3D Color Resolutions
Memory Bits/Pixel Fast 3D Normal 3D
4 MB 8 800 x 600 800 x 600
4 MB 16 800 x 600 800 x 600
4 MB 32 640 x 480 640 x 480
8 MB 8 1280x1024 1280x1024
8 MB 16 1152x864 1152x864
8 MB 32 800x600 800x600
12 MB 8 1920x1080 1920x1080
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4 Technical Information
System Specifications
Maximum 3D Color Resolutions
Memory Bits/Pixel Fast 3D Normal 3D
12 MB 16 1280x1024 1280x1024
12 MB 32 1152x864 1152x864
16 MB 8 1800x1440 1800x1440
16 MB 16 1920x1080 1920x1080
16 MB 32 1152x864 1280x1024
Maximum Refresh Rates
Resolution Maximum refresh rates
640x480 200 Hz
800x600 180 Hz
1024x768 140 Hz
1152x882
1280x1024 100 Hz
1600x1200 90 Hz
1. Your display may not support the maximum refresh rates shown
2. This resolution is not preset on the HP displays.
2
here. Refer to the User’s Guide supplied with your display for details of the refresh rates supported by your display.
110 Hz
1
NOTE The video drivers and adapter card supplied for your operating system
will determine the available video resolutions and the number of displayable colors.
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SCSI Features
Feature: Description:
Dual Controllers Ultra Wide 16-bit SCSI
Ultra Narrow 8-bit SCSI
Dedicated Controller Ultra Wide 16-bit SCSI controller dedicated to hard disk drives for
full-time top-speed performance
Ultra Wide 16-bit SCSI Based on Adaptec AIC7880 chip
40 MB per second band width
Supports multiple internal SCSI devices
SCAM support
Ultra Narrow 8-bit SCSI Based on Adaptec AIC7860 chip
20 MB per second bandwidth
Multiple internal and external SCSI devices
Automatic switching to non-Ultra for external SCSI devices
(10 MB per second)
SCAM support
4 Technical Information
System Specifications
HP FastRAID Acceleration of Ultra Wide 16-bit SCSI only
Top performance with two superfast 4.5 GB 10,000 rpm hard disks
SCAM not supported
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4 Technical Information
System Specifications
Disk Striping Features (FastRAID)
Feature: Description:
Computer bus 32-bit PCI local bus and HP FastRAID socket connector
Host bus data transfer rate Up to 133 MB per second
Device protocol Ultra wide 16-bit SCSI
Advanced HP FastRAID features
Device support Up to 15 HDD/non-HDD SCSI devices per system board channel
Array support Drives can be configured for FastRAID levels 0 and 1
Operating system Windows NT 4.0
Remote management Windows NT 4.0
SCAM Not supported; SCSI addresses must be set manually on Ultra wide
Hot spare and hot swap of drives (pool or dedicated)
User-defined rebuild priority
User-defined verify priority
Hot spare testing
Scheduler for rebuild, verify, and hot-spare testing
Array status monitoring and event notification
User-selected broadcast and monitoring
Adjustable stripe width
Drives can also be supported in non-array environments
16-bit SCSI channel
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Network Features
Feature: Description:
LAN Controller AMD AM79C971/Presidio 3
Physical Layer Level One LXT970
RJ45 Connector 10BT/100TX autonegotiation
Option Flash Support up to 256 KBs
Remote Boot Protocols integrated in System BIOS
ExStart Connector Connection to CPU board
LAN Remote Wake Up or Remote Power On signals
Auxiliary power
Hardware Control Panel LAN LED signal
4 Technical Information
System Specifications
Remote Power On Full remote power on with Magic Packet
Power: Auxiliary power (during power off)
Remote Wake Up Wake Up from Suspend state with Magic Packet
Power: Main power
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4 Technical Information
The HP FastRAID Option
The HP FastRAID Option
HP FastRAID uses RAID technology to accelerate the performance of your PC’s hard drives. Rather than focussing on data protection, as with server-based RAID technologies, HP FastRAID brings top performance to your computer.
If you purchased your computer with the HP FastRAID option, an Adaptec ARO-1130 PCI RAIDport installed in the RAIDport connector slot of your PC’s system board, and configured to provide maximum I/O throughput for your PC’s two hard drives.
Although your ARO-1130 adapter and hard drives come preconfigured for maximum performance (caching and/or RAID 0, depending on your PC Workstation model), you can also configure the RAIDport adapter and drives to provide protection against data loss (RAID 1).
adapter will have been pre-
The RAID 1 configuration provides software mirroring and caching. Data is mirrored (duplicated) using a disk pair. If one disk fails, the data is still available on the mirrored drive. The RAID 1 configuration also provides an improvement in performance using the cache on the ARO-1130 adapter. It does not, however, provide the same level of throughput as the RAID 0 configuration. Also, because data is mirrored, the storage capacity of your drives is only half of the physical capacity of the drives.
Note that configurations RAID5 and RAID10 are not supported.
CAUTION Before you reconfigure your drives, back up any existing data that you
wish to keep. Reconfiguring an array using the ArrayConfig utility erases all data and partitions from the drives. Once you have reconfigured the drives and have reinstalled the operating system you can restore the backed up data.
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To reconfigure your ARO-1130 adapter and hard drives for use with RAID 1, use the ArrayConfig utility contained on the Drivers CD-ROM. For instructions on how to use the ArrayConfig utility, refer to Installing the HP FastRAID Accessory Kit. This guide is viewable on-screen—it is provided in PDF format—and can be found on the World Wide Web: refer to page 109 for access details, choose Drivers, and then locate the support documentation for your PC Workstation. (If you purchased the HP FastRAID option as an accessory, the guide is a separate paper booklet.)
Note that the ArrayConfig utility must be run from a bootable diskette. For more information on creating a bootable ArrayConfig diskette and configuring your ARO-1130 adapter, refer to the README file in the FastRAID section of the Drivers CD-ROM.
Once the array has been created, you can use the CI/O Array Manager utility (also contained on the Drivers CD-ROM) to manage and monitor it. For instructions on how to use the CI/O Array Manager, refer to its online documentation.
4 Technical Information
The HP FastRAID Option
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4 Technical Information
The PC Workstation’s Rear Connectors
The PC Workstation’s Rear Connectors
9-pin Serial Port Connectors: Port B (left)/Port A (right)
Keyboard (right) and Mouse (left) Connectors
25-pin Parallel Port Connector
3.5 mm Audio jacks
MIDI/Joystick Connector
USB Connectors (two)
8-bit SCSI Connector
15-pin VGA Display Connector (on video adapter board)
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System Connectors and Switches
System Board Connectors
4 Technical Information
System Connectors and Switches
Fan (airflow guide)
VRM 1
VRM 2
Processor 1
Processor 2
AGP Slot
PCI Slots
ISA Slots
Power
External Battery
System Board switches
RAIDport
16-bit SCSI
Fan
Status Panel
FDD
Memory Modules
IDE Connector
External Start
Internal speaker
AUX
CD
Audio Front Panel Microphone
Fan
8-bit SCSI
Multimedia Front Panel Connector (Headphone Out and Volume Control)
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4 Technical Information
System Connectors and Switches
Internal Audio Connectors
The PC Workstation’s system board has several connectors that allow you to internally connect to other devices. This includes:
A CD audio connector
An auxiliary (AUX) connector
An Audio Front Panel connector
A Front Panel Microphone connector
CD Audio Connector The CD Audio Connector labeled “CD IN,” is a 4-pin connector that is
connected to the internal CD drive. This connector allows you to listen to audio from the CD-ROM drive.
The CD Audio Connector has the following pin assignments:
Auxiliary (AUX) Connector
Pin Signal I/O
1 Analog Ground
2 CD right channel IN
3 Analog Ground
4 CD left channel IN
The AUX Connector labeled “AUX IN,” is a 4-pin connector that is connected to the internal AUX. This connector allows you to listen to audio from an auxiliary source.
The AUX Connector has the following pin assignments:
Pin Signal I/O
1 Analog Ground
2 AUX right channel IN
3 Analog Ground
4 AUX left channel IN
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