HP KAYAK XA User Manual

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HP Kayak XA

PC Workstation

User’s Guide

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Notice

The information contained in this document is subject to change without notice.

Hewlett-Packard makes no warranty of any kind with regard to this material, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for errors contained herein or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.

This document contains proprietary information that is protected by copyright. All rights are reserved. No part of this document may be photocopied, reproduced, or translated into another language without the prior written consent of Hewlett-Packard Company.

CompuServe

Microsoft®, MS®, MS-DOS® and Windows® are U.S. registered trademarks of Microsoft Corporation.

Netscape Corporation.

is a U.S. registered trademark of CompuServe Inc.

is a U.S. trademark of Netscape Communications

Pentium® is a U.S. registered trademark of Intel Corporation.

MMX

SoundBlaster

is a U.S. trademark of Intel Corporation.

is a trademark of Creative Technology Limited.

Hewlett-Packard France 38053 Grenoble Cedex 9 France

 1997 Hewlett-Packard Company

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User’s Guide

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Important Safety Information

If you have any doubt that you can lift the computer or display safely, do not try to move it without help.

For your safety, always connect the equipment to a grounded wall outlet. Always use a power cord with a properly grounded plug, such as the one provided with this equipment, or one in compliance with your national regulations. Your PC Workstation is disconnected from the power by removing the power cord from the power outlet. This means the PC Workstation must be located close to a power outlet that is easily accessible.

For your safety, never remove your PC Workstation’s cover without first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC Workstation before switching it on again.

WARNING To avoid electric shock, do not open the power supply. There are no

user-serviceable parts inside.

Your PC Workstation is a class 1 laser product. Do not attempt to make any adjustment to the laser units.

Important Information on Ergonomics

It is strongly recommended that you read the information on ergonomics before using your PC Workstation. This information is found in the HP-specific online help on your PC Workstation.

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Contents

1 Setting Up and Using Your PC Workstation

Unpacking Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2

Connecting the Mouse, Keyboard, Printer and Display . . . . . . . . . . . 3

Connecting to a Network (LAN) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connecting to the Internet Via a Network . . . . . . . . . . . . . . . . . . . . . . . . . 5

Connecting Audio Accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 6

Connecting an External SCSI Accessory . . . . . . . . . . . . . . . . . . . . . . . 9

Connecting the Power Cords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 11

Your PC Workstation’s Hardware Control Panel. . . . . . . . . . . . . . . . 12

Starting and Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . 14

Starting Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Changing the Boot Order. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 14

Starting the PC Workstation for the First Time . . . . . . . . . . . . . . . . . . . . 15

Stopping Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 16

Using the Flexible Disk Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17

Using Your HP Enhanced Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . 18

Setting Passwords . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting an Administrator Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 21

Setting a User Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 22

Using Power Management . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Additional Information and Help. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23

Recycling an Old PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24

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2 Installing Accessories in Your PC Workstation

Accessories You Can Install . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26

Removing and Replacing the Cover. . . . . . . . . . . . . . . . . . . . . . . . . . 27

Removing the Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27

Replacing the Cover After Installing Accessories . . . . . . . . . . . . . . . . . . 28

Moving and Replacing the Power Supply Unit . . . . . . . . . . . . . . . . . 29

Moving the Power Supply Unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29

Replacing the Power Supply Unit. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30

Installing Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing Main Memory. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31

Installing Video Memory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 33

Installing Mass Storage Devices . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Connecting Devices. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35

Installing a Hard Disk Drive in the Top Rear Shelf . . . . . . . . . . . . . . . . . 37

Replacing the Hard Disk Drive in the Bottom Rear Shelf . . . . . . . . . . . . 40

Installing a Drive in a Front Shelf. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43

Completing the Installation of a Drive . . . . . . . . . . . . . . . . . . . . . . . . . . . 47

Installing Accessory Boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48

Configuring Accessory Boards with Plug and Play . . . . . . . . . . . . . . . . . 48

Configuring non-Plug and Play ISA Accessory Boards . . . . . . . . . . . . . . 49

Installing the Board. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50

Removing an Accessory Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52

Installing a Security Cable. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53

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3 Troubleshooting Your PC Workstation

Solving Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

HP Diagnostics. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56

If Your PC Workstation Does Not Start Properly . . . . . . . . . . . . . . . 57

If the Display Is Blank and There Are No Error Messages . . . . . . . . . . . 57

If a POST Error Message Is Displayed . . . . . . . . . . . . . . . . . . . . . . . . . . . 59

If You Cannot Turn Off Your PC Workstation . . . . . . . . . . . . . . . . . . 61

If Your PC Workstation Has a Hardware Problem . . . . . . . . . . . . . . 62

The HP Hardware Diagnostics Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62

If Your Display Does Not Work Properly. . . . . . . . . . . . . . . . . . . . . . . . . . 64

If Your Keyboard Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

If Your Mouse Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66

If Your Printer Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67

If Your Flexible Disk Drive Does Not Work. . . . . . . . . . . . . . . . . . . . . . . . 67

If Your Hard Disk Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68

If there is a Problem with Your CD-ROM Drive . . . . . . . . . . . . . . . . . . . . 68

If an Accessory Board Does Not Work . . . . . . . . . . . . . . . . . . . . . . . . . . . 70

If You Have Forgotten Your Password . . . . . . . . . . . . . . . . . . . . . . . . 71

If Your PC Workstation Has a Software Problem . . . . . . . . . . . . . . . 72

If Your Application Software Does Not Work . . . . . . . . . . . . . . . . . . . . . . 72

If the Date and Time Are Incorrect. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

If You Can’t Start the Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72

If Your PC Workstation Has an Audio Problem . . . . . . . . . . . . . . . . . 73

Enabling the HP Front Panel Volume Control . . . . . . . . . . . . . . . . . . . . . 73

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Other Audio Problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74

Connecting an External Battery. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75

4 Technical Information

Features of Your PC Workstation . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78

System Specifications . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

Power Consumption Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80

IRQs, DMAs, and I/O Addresses Used by Your PC Workstation . . . . . . . 81

Audio Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83

Available Video Resolutions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84

SCSI Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

Network Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85

System Board Switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 86

The HP Summary Screen and Setup Program . . . . . . . . . . . . . . . . . 87

HP Summary Screen . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87

Using the HP Setup Program . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 88

Saving Your Changes and Leaving the Setup Program . . . . . . . . . . . . . . 91

Configuring Your Network Connection. . . . . . . . . . . . . . . . . . . . . . . 92

Controlling the Network Security Features. . . . . . . . . . . . . . . . . . . . . . . 93

Selecting the Boot Device Priority . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93

Using the SCSI Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . 94

Default Settings You Can Change. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94

Starting the SCSI Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Main Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 95

Adapter Utilities Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97

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Adapter Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98

Device Selections Menu. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99

Device Setup Menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 100

Exiting from the Configuration Utility . . . . . . . . . . . . . . . . . . . . . . . . . . 101

5 Hewlett-Packard Support and Information Services

Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104

Your HP-Authorized Reseller . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

HP SupportPack. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105

HP Support Assistant CD-ROM . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 106

Hewlett-Packard Information Services. . . . . . . . . . . . . . . . . . . . . . . 107

HP Forum on CompuServe . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107

HP Forum on America Online . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108

HP BBS Library . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

HP World Wide Web Site . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109

HP FAXback on Demand—HP FIRST . . . . . . . . . . . . . . . . . . . . . . . . . . . 110

HP Audio Tips (USA only) / HP Automated Support Directory . . . . . . 110

Ordering Drivers and BIOS on Diskette . . . . . . . . . . . . . . . . . . . . . . . . . 111

HP Support Services . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112

Hewlett-Packard Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . 113

Lifeline Telephone Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114

HP Network Phone-in Support Service (NPS). . . . . . . . . . . . . . . . . 115

Summary. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Hewlett-Packard Marketing Headquarters. . . . . . . . . . . . . . . . . . . . 117

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Glossary . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119

Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123

Physical Characteristics of Your PC Workstation . . . . . . . . .135

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Setting Up and Using Your PC Workstation

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1 Setting Up and Using Your PC Workstation

Unpacking Your PC Workstation

1 When you receive your PC Workstation, unpack all the components.

WARNING If you have any doubt that you can lift the computer or display safely,

do not try to move it without help.

Typical Display

Computer

Computer Power Cord

Headset

Keyboard

Mouse

Display Power Cord

Manuals

CD-ROM Kit

2 Place the computer on a sturdy desk near to easily accessible power

outlets, with enough space for the keyboard, mouse, and any other accessories. You can either place the computer horizontally (flat on the desk) or vertically (on its side), with the flexible disk drive at the top.

3 Position the computer so that its rear connectors are easily

accessible.

4 Position the display and computer close to each other.

Operating System Your PC Workstation’s operating system is preloaded on the hard disk.

Installation Tools No tools are required to set up your PC Workstation. However, if you

plan to install a disk drive or an accessory board, you will need a flatblade screwdriver. For further information about installing accessories, refer to “Installing Accessories in Your PC Workstation” on page 25.

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1 Setting Up and Using Your PC Workstation

Connecting the Mouse, Keyboard, Printer and Display

Connect the mouse and keyboard to the back of the computer. The connectors are shaped to go in one way only.

Connect the printer cable to the back of the computer and tighten the attachment screws. Use the connector labeled:

• Parallel (25-pin parallel connector) for a parallel device

• Serial (9-pin serial connector) for a serial device

Mouse (bottom)

(USB—see note)

Keyboard (top)

Parallel Connector

Serial Connector

NOTE The Universal Serial Bus (USB) connectors can be used for USB

accessories. Most USB accessories are automatically configured as soon as they are physically attached to the PC Workstation. USB is not supported by all operating systems.

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1 Setting Up and Using Your PC Workstation

Connecting the Mouse, Keyboard, Printer and Display

Connect the display to the back of the computer. The connector is shaped to go in one way only. Tighten the display cable attachment

screws.

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1 Setting Up and Using Your PC Workstation

Connecting to a Network (LAN)

Depending on your model, your PC Workstation may have a 10BT/100TX LAN interface adapter. The LAN adapter supports both 10 Mbit/s and 100 Mbit/s operation.

Let your Network Administrator know you are connecting your PC Workstation to the network. Connect the network cable to the RJ-45 UTP (Unshielded Twisted Pair) LAN connector.

SCSI Device Connector

RJ-45 UTP LAN Connector (labeled 10BT/100TX)

Network Cable

The board shown here is a SCSI/LAN board. If your PC Workstation is IDE-based, the board does not have a SCSI device connector

To enable your network connection, refer to the Integrated Network Interface submenu in the Advanced menu of the Setup program. (You can find additional information in the online Network Administrator’s Guide.)

Connecting to the Internet Via a Network

Once you are connected to a LAN and have configured your PC Workstation’s network hardware and software, you can access the Internet via your company’s gateway server.

You can use Netscape, which is preinstalled on your PC Workstation, to browse the Internet.

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1 Setting Up and Using Your PC Workstation

Connecting Audio Accessories

Your PC Workstation has multimedia connectors on the rear panel. The front panel also has a headphones/speaker jack, a microphone jack, and a volume control which is deactivated by default (the keyboard volume control is activated by default). Refer to page 18 for more information about using the keyboard. For more information about audio, refer to the online guide Using Sound on Your PC.

NOTE The internal speaker and the LINE OUT jack on the rear of your PC Workstation are deactivated when you use the Headphones jack on the front of the PC Workstation.

Speakers must

Speakers are not supplied with your PC Workstation.

have built-in amplifiers.

WARNING To avoid discomfort from unexpected noise, always turn down the

volume before connecting a headset or speakers. Listening to loud sounds for prolonged periods may permanently damage your hearing. Before putting on a headset, place it around your neck and turn the volume down. When you put on the headset, slowly increase the volume until you find a comfortable listening level, then leave the volume control in that position.

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1 Setting Up and Using Your PC Workstation

Connecting Audio Accessories

The multimedia rear panel has an audio Line In jack (LINE IN), an audio Line Out jack (LINE OUT), and a microphone jack (MIC IN).

NOTE The internal speaker and the LINE OUT jack on the rear of your PC Workstation are deactivated when you use the Headphones jack on the front of the PC Workstation. The internal speaker is also deactivated when you use the LINE OUT jack on the rear of the PC Workstation.

MIC IN

LINE OUT

LINE IN

Connect to LINE OUT

Apart from the headset, the audio accessories shown here are not supplied with your PC Workstation.

Connect to MIC IN and LINE OUT

Connect to LINE IN

Connect to LINE OUT

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1 Setting Up and Using Your PC Workstation

Connecting Audio Accessories

If you want to listen to audio CDs on your CD-ROM drive, you can also use the headphones jack and the volume control on the front of the CD-ROM drive. To access these controls:

1 Remove the CD-ROM drive’s front filler by carefully pulling it off.

2 Replace it with the generic filler.

You will find a spare generic filler inside your PC Workstation (refer to page 46).

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1 Setting Up and Using Your PC Workstation

Connecting an External SCSI Accessory

If you have a SCSI-based system, your PC Workstation is equipped with an Ultra wide 16-bit SCSI connector for internal devices and an Ultra narrow 8-bit SCSI connector for external devices. An external SCSI device is connected as follows:

1 You should assign an unused SCSI address to the accessory. SCSI

addresses range from 0 to 7 for narrow 8-bit SCSI and from 0 to 15 for wide 16-bit SCSI, with SCSI address 0 used by the first SCSI hard disk drive and SCSI address 7 reserved for the integrated SCSI controller (the default for narrow and wide SCSI devices).

Refer to the manual provided with the SCSI accessory for instructions on selecting a SCSI address.

NOTE You don’t need to set a SCSI address for Plug and Play SCSI devices

(SCSI devices which support the SCAM protocol).

2 Using a shielded SCSI cable, connect the SCSI accessory to your PC

Workstation’s external 8-bit SCSI connector. The SCSI connector is next to the LAN connector (refer to the graphic on page 5).

3 Make sure the SCSI accessory is terminated correctly—either

internally or by a terminating resistor (refer to the manual provided with the SCSI accessory).

Make sure the SCSI accessory is terminated

To PC Workstation

correctly

4 Refer to the manual provided with the SCSI accessory to learn how

to install any software that may be necessary to use it.

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1 Setting Up and Using Your PC Workstation

Connecting an External SCSI Accessory

NOTE The total length of the external SCSI cables should not exceed 3 meters

(approximately 10 feet).

Contact your dealer to order shielded HP SCSI cables to connect external SCSI accessories.

For information on how to install an internal SCSI device, refer to page

36.

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1 Setting Up and Using Your PC Workstation

Connecting the Power Cords

WARNING For your safety, always connect the equipment to a grounded wall

outlet. Always use a power cord with a properly grounded plug such as the one provided with this equipment or in compliance with your national regulations. Your PC Workstation is disconnected from the power by removing the power cord from the power outlet. This means the PC Workstation must be located close to a power outlet that is easily accessible.

1 Connect the power cords to the display and the computer. (The

connectors are shaped to go in one way only.)

2 Connect the display’s power cord and the computer’s power cord to

grounded outlets.

Display Power Cord

Computer Power Cord

Grounded Outlet

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1 Setting Up and Using Your PC Workstation

Your PC Workstation’s Hardware Control Panel

Your PC Workstation’s hardware control panel is on the front of the PC Workstation.

Power On Status Light

Power On/Off Button

Volume Control (see note below)

Hard Disk Activity Light

Speaker Out for Headset (see note below)

Network Activity Light

PC Lock Activity Light

Microphone connector (see note below)

Reset Button

PC Lock Button

Power On/Off Button This button is used to turn on or off the power to the PC Workstation.

With Windows 95 and Windows NT always shut down the PC Workstation using the Shut Down command first, rather than by just pressing the on/off button.

The power on/off button is software-controlled. If there is a problem during the shutdown procedure and the software hangs preventing the power from being turned off, then, after 1 minute press the on/off button for 4 seconds. This turns off the power, but data may be lost. You should only use this method of turning off the PC Workstation when the normal shutdown procedure does not work.

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1 Setting Up and Using Your PC Workstation

Your PC Workstation’s Hardware Control Panel

Reset Button Press this button to reset the PC Workstation. With Windows 95 and

Windows NT avoid general use of this button as some file damage may occur. Always shut down the PC Workstation using the Shut Down command.

PC Lock Button Press this button to lock the PC Workstation and make the screen go

blank

. Any applications that are open remain active, but the mouse and

keyboard are locked until a password is entered.

This feature only works when both Administrator and User passwords have been set. To unlock the PC Workstation, enter either password.

Power On Status Light This light glows while mains power is supplied to the PC Workstation.

Hard Disk Activity Light This light flickers when your hard disk drive is being accessed. The hard

disk activity light also works for a second hard disk drive (supplied by HP).

Network Activity Light This light flickers when network activity is taking place.

PC Lock Activity Light This light glows when PC Lock is active.

NOTE Refer to page 6 for more information about using the audio front panel

connectors.

1. Whether or not the screen goes blank is controlled by a setting in the

Setup program: Security page 87 for more information about using the Setup program.

➜User Password➜Screen Blanking. Refer to

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1 Setting Up and Using Your PC Workstation

Starting and Stopping Your PC Workstation

NOTE If you are starting your PC Workstation for the first time, refer to page

15.

Starting Your PC Workstation

1 Before you start your PC Workstation, first turn on the display. 2 Start your PC Workstation in one of these ways:

• Press the power button on the front panel.

• Press the keyboard space bar.

The keyboard power-on feature only works if it is enabled via the Power menu in the Setup program (refer to page 87 for more information about the Setup program) and the system board switch 8 is CLOSED, which is the default setting (refer to page

86).

When you turn on the PC Workstation, it carries out the Power-OnSelf-Test (POST) while the PC Workstation’s logo is displayed. If you wish to view the POST details, press to get the HP Summary Screen. If there is an error in the POST, the error is automatically displayed. For details, refer to page 59.

3 If you have set a password in the Setup program, the password

prompt is displayed when the POST has been completed. If the Password prompt is displayed, type your password and press

to be able to use the PC Workstation.

Changing the Boot Order

If you wish to change the device from which the PC Workstation boots (starts), just for the current boot, press during the power-on self test (POST). You can then select the device from which you want to boot.

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Starting and Stopping Your PC Workstation

Starting the PC Workstation for the First Time

Your PC Workstation has preinstalled software which is initialized the first time you start the PC Workstation. The software initialization process takes a few minutes. This process sets up the software in your language and also enables it to use the hardware installed in your computer (you can change the settings after the software has been initialized).

Initializing Your Software

NOTE Do NOT turn OFF the PC Workstation while the software is being

initialized—this could cause unexpected results.

To initialize your software: 1 Turn on the display first, and then the computer.

When the PC Workstation is turned on, the PC Workstation’s logo is displayed. The PC Workstation performs a Power-On-Self-Test (POST). Press if you want to view the POST details in the HP Summary Screen (refer to page 87).

If an error is detected during the Power-On-Self-Test, the PC Workstation automatically displays the error. You may be prompted to press to start the Setup program to correct the error.

2 The software initialization routine starts. It displays the software

license agreement, gives you an opportunity to read Working in Comfort (advice on ergonomics for computer users), and then asks questions about the PC Workstation. For example:

• The name of the person who will use the PC Workstation and your

company name. (If necessary, the name of the user can be modified later.)

• The current date and time.

• The type of printer (for example, HP LaserJet 5L). This is shown

on the front of the printer. You also need to enter the connection used by the printer.

3 While the initialization program is running, you can complete the

Warranty Registration card that came with this manual.

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Starting and Stopping Your PC Workstation

4 When the initialization routine has finished, click on OK to restart

the PC Workstation.

After Your PC Workstation Has Restarted

• Move the keyboard to a comfortable position.

• Adjust the screen’s brightness and contrast to suit your needs. If the

picture does not fill the screen or is not centered, adjust it using the controls on the display. Refer to the display’s manual for details.

Stopping Your PC Workstation

To stop the PC Workstation, make sure that you have exited all programs and the operating system (if necessary), and then press the power button on the control panel.

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Using the Flexible Disk Drive

Your PC Workstation has a flexible disk drive for 3½-inch flexible disks. Ensure that you insert the flexible disk correctly when using the drive.

Inserting a disk Ejecting a disk

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Using Your HP Enhanced Keyboard

The HP enhanced keyboard includes soft keys you can use to:

• Display and configure the actions assigned to keys.

• Perform one-touch shortcuts to start applications, open files, or

• Launch the Internet browser supplied with your system.

• Lock or suspend your PC Workstation.

• Access HP TopTOOLS and customer information.

• Mute or adjust the volume of the audio system.

Space Bar Power On

open URLs on the WWW.

HP TopTOOLS

Internet key

Menu key

Lock/Suspend key

Windows key - displays the Start menu

Shortcut key

HP Customer Information

Mute key

Volume control keys

Shortcut keys

Application key right-mouse-button functions

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Using Your HP Enhanced Keyboard

Menu Key Pressing the Menu key displays the soft key section of the HP enhanced

keyboard on your screen. Click any of the keys on the screen to display the action assigned to an individual key or to change or assign an action to a key. Shortcut keys are provided specifically for user-defined actions.

Shortcut Keys The Shortcut keys can be used to start an application, open a document,

or open a URL on the Internet. Actions can be assigned to the Shortcut keys by pressing the Menu key and clicking the key you want to configure on the keyboard displayed on your screen.

Internet Key This key is used to start the Netscape

™

Communicator 4.0 browser configured on the PC Workstation (default setting). Microsoft Internet Explorer 3.0 is also available.

Lock/Suspend Key The action of the Lock/Suspend key is configured by pressing the Menu

key then clicking the Lock/Suspend key on the keyboard displayed on your screen. The actions you can specify for the Lock/Suspend key are:

• Lock the keyboard and system

• Suspend (enters power saving mode if the operating system

supports this mode).

HP TopTOOLS Pressing this key opens HP TopTOOLS. This application helps you

manage and reduce overall ownership costs and provides advanced PC management tools allowing remote BIOS updates and security management.

NOTE HP TopTOOLS is preloaded on your PC Workstation but needs to be set

up before it can be used. To do this, click the Start button, point to programs, then HP DMI, then Setup. Follow any instructions that are displayed.

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Using Your HP Enhanced Keyboard

HP Customer Information

This key accesses HP Customer Information, which provides details on:

• Product features.

• The preloaded software on the system.

• Configuring the HP enhanced keyboard.

• Configuring the WWW browser.

• Detailed HP support information.

• Links to the HP PC and PC Workstation website.

Mute and Volume Keys Pressing the Mute key mutes the audio, or restores the audio if it has

been muted. The Volume keys can be used to control the volume level.

NOTE By default, the volume on your system can be controlled with the Mute

and Volume keys on the keyboard or through the HP Volume Control software. The volume control on the audio front panel is disabled.

For information on how to enable the volume control on the front panel, refer to page 73.

For more information on controlling audio sound on your system, refer to the online guide Using Sound on Your PC.

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Setting Passwords

You can set two passwords, the Administrator password and the User password, to provide two levels of protection for your PC Workstation. You set both passwords in the Security menu group of the Setup program.

Setting an Administrator Password

Set the Administrator password to protect the configuration of your PC Workstation in the Setup program. An Administrator password can provide a power-on password prompt to prevent your PC Workstation being started or used in your absence. You can also use this password to start the PC Workstation when the keyboard (and mouse) are locked—you must type the password and press to unlock the keyboard. The keyboard lock feature only works when both an Administrator and a User password are set.

If you have set both an Administrator password and a User password, and you enter the Setup program by using the User password, you are restricted in your ability to change setup items. If you enter the Setup program with an Administrator password, you have no restrictions.

To set an Administrator Password:

1 Start the Setup program. Refer to page 87. 2 Choose the Security menu. 3 Choose the Administrator Password submenu. 4 Choose the Set Administrator Password setup item. You are asked to

enter your password twice. Save your changes when you exit the Setup program by selecting Exit, then Save and Exit.

To remove the password, follow the same procedure as to set a password. You are asked to enter the existing password first. Then, for the new password, leave the password field blank and press . To confirm your choice, press a second time.

NOTE If you forget your password, refer to page 71.

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Setting Passwords

Setting a User Password

A User password can only be set if an Administrator password has already been set.

Set a User Password to:

• Provide a power-on password prompt to prevent your PC

Workstation being started or used in your absence.

• Start the PC Workstation when the keyboard (and mouse) are

locked—you must type the password and press to unlock the keyboard.

To set a User Password:

1 Start the Setup program. Refer to page 87.

2 Choose the Security menu. 3 Choose the User Password submenu.

4 Choose the Set User Password setup item. You are asked to enter

your password twice. Save your changes when you exit the Setup program by selecting Exit, then Save and Exit.

NOTE If you forget your password, refer to page 71.

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Using Power Management

Power management enables you to reduce your PC Workstation’s overall power consumption by slowing down the PC Workstation’s activity when it is idle. To configure power management, refer to the Power menu in the Setup program (refer to page 87 for more information about the Setup program).

Refer to your operating system documentation for detailed information about the capability of your operating system to implement power management.

Additional Information and Help

Additional information about your PC Workstation is preloaded on your hard disk drive. This information includes:

• Working in comfort—guidance on ergonomic issues.

• HP support—similar to chapter 5 in this User’s Guide.

• Using Sound on Your PC—comprehensive online book describing

how to use the multimedia features of your PC Workstation.

• Network Administrator’s Guide—comprehensive online book

describing how to set up and configure the network interface on your PC Workstation.

• HTML welcome pages—web pages introducing you to some of the

special features that are incorporated in your PC Workstation.

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Recycling an Old PC Workstation

HP has a strong commitment towards environmental conservation. Your HP PC Workstation has been designed to respect the environment as much as possible.

HP can take an old PC Workstation back for recycling when it reaches the end of its useful life.

In several countries, HP has a product take-back program. Collected equipment is sent to one of HP’s recycling facilities in Europe or the USA. As many parts as possible are reused, the remainder are recycled. Special care is taken with batteries and other potentially toxic substances, which are reduced to non-harmful components through a special chemical process.

If you require more details about HP’s product take-back program, contact your dealer or your nearest HP Sales Office.

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Installing Accessories in Your PC Workstation

This chapter explains how to install accessories such as extra memory, accessory boards, and additional disk drives, in your PC Workstation.

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Accessories You Can Install

Please contact your authorized reseller for information about HP accessory part numbers. Order numbers given below are subject to change.

WARNING For your safety, never remove your PC Workstation’s cover without

first removing the power cord from the power outlet, and any connection to a telecommunications network. Always replace the cover on the PC Workstation before turning it on again.

Four Accessory Board Slots

Main Memory Modules (64-bit SDRAM, 3 DIMM slots):

Non-ECC ECC 16 MB D5361A — 32 MB D5362A D5365A 64 MB D5363A D5366A 128 MB — D5367A

Bottom Front-Access Shelf, for accessories such as:

Tape drive Zip drive

Mounting Rails can be ordered for front-access devices:

5.25-inch disk drive rails (D2880A)

Video Memory Upgrade

One Free Internal Mass Storage Shelf or Accessory Board Slot (some models)

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Removing and Replacing the Cover

Removing the Cover

1 Turn off the display and the computer.

2 Disconnect the power cords from the power outlets, the computer

and the display. Disconnect any connection to a telecommunications network.

3 Press the central latch down to unlock the front panel.

4 Remove the front panel by pressing the two tabs down, pivoting the

front panel downward, and lifting it off.

5 If necessary, unlock the cover using the key provided with the PC

Workstation.

6 Placing your hands on the sides of the cover, push it by about 2 cm

(about 1 inch) away from the front of the computer and then lift it clear of the computer.

Step 3

Step 4

Step 6

Step 5

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Removing and Replacing the Cover

Replacing the Cover After Installing Accessories

1 Check that you have installed all your accessories.

2 Check that all internal cables are properly connected and safely

routed so they will not be entangled when you replace the cover.

3 Check that the cover lock is unlocked.

4 Lower the cover onto the computer (aligning the front of the cover

with the inner front edge of the computer frame), and firmly slide it forwards into position.

5 If required, lock the cover using the key.

6 Replace the front panel by first inserting the two lower hinges then

pivoting it upwards into place. The two tabs will click into place.

7 Close the central latch on top of the front panel.

Step 4

Step 6

8 Reconnect all cables and power cords.

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Moving and Replacing the Power Supply Unit

You must move the power supply unit to access the rear drive shelves and the additional accessory board slot (some models). Removing the power supply unit also improves access to the drive connectors and cables.

Moving the Power Supply Unit

1 Disconnect the computer’s power supply cord and any connection to

a telecommunications network. Remove the computer’s cover (refer to page 27).

2 Lift the front of the power supply to free the two side catches then

slide it horizontally out. Lift the power supply clear and lay it upside down on the front drive unit.

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Moving and Replacing the Power Supply Unit

Replacing the Power Supply Unit

1 Before replacing the power supply unit, ensure that the hard disk

drive(s), and the LAN or LAN/SCSI board (some models only), are correctly installed and that all data and power cables are properly connected and correctly routed.

2 Lift the front of the power supply unit (the fan end) and slide it into

the rear of the PC Workstation. Ensure that the hinge on the back of the power supply engages the notch on the chassis. Then lower the front of the power supply unit so that the catch on either side slides into place.

3 Always replace the PC Workstation’s cover before connecting the

power cord (refer to page 28).

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Installing Memory

CAUTION Static electricity can damage electronic components. Turn OFF all

equipment. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the PC Workstation while you are removing the accessory from the bag. Handle the accessory as little as possible and with care.

Installing Main Memory

Your PC Workstation is supplied with main memory. If you need more main memory to run your application software, you can install up to a total of 384 MB (3 x 128 MB).

Main memory is available in modules of 32 MB, 64 MB, and 128 MB ECC SDRAMs, and 16 MB, 32 MB, and 64 MB non-ECC SDRAMs.

TIP To take advantage of memory Error Correction Capabilities (ECC), all

modules need to be of ECC type. Correct selection must also be made in the Setup program (Advanced

➜Memory and Cache➜Error

Checking).

To install a main memory module: 1 Disconnect the PC Workstation’s power supply cords and any

connection to a telecommunications network.

2 Remove the computer’s cover (refer to page 27).

3 Slide the memory module into the connector at 90

to the system

board (the module will only fit into the socket one way round).

4 Firmly press the memory module completely into the connector until

the retaining clips click into position.

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Installing Memory

Step 3

Step 4

5 Repeat this procedure for each memory module you are installing.

6 If you need to remove a memory module, gently open the retaining

clips and lift the module out of the socket.

7 Install any other accessories before replacing the cover (refer to

page 28). Reconnect all cables and power cords.

8 Turn on the display and then turn on the computer. The new memory

is automatically detected and configured. If you want to check this, press the key while

F2 Setup is displayed at the bottom of the

screen. This displays a summary of the PC Workstation’s configuration details

If you experience any problems as a result of the upgrade, refer to Chapter 3, starting on page 55.

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Installing Memory

Installing Video Memory

Your PC workstation is supplied with video memory integrated on the system board (2 MB). You also have a video memory module (2 MB) installed in the video memory upgrade socket, giving you 4 MB in total.

You can increase the total amount of video memory installed from 4 MB to 6 MB. To do this, you need to remove the 2 MB module and replace it with a 4 MB module.

To install a video memory module:

1 Turn off the display and computer, and disconnect the power supply

cords and any connection to a telecommunications network.

2 Remove the computer’s cover (refer to page 27).

3 If there is an accessory board preventing access to the video memory

upgrade socket, you must remove it first (refer to page 52).

4 There is a 2 MB video memory module already installed in the video

memory upgrade socket, so you must remove this first:

a Grip it firmly between your thumb and index finger. b Carefully slide the module out of the socket.

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Installing Memory

5 Carefully insert the new, 4 MB, video memory module into the video

memory module socket. The module will fit one way only.

6 Install any other accessories before replacing the cover. Reconnect

all cables and power cords.

7 After turning on the PC Workstation, you can change the video

resolution and the number of colors displayed.

If you experience any problems as a result of the upgrade, refer to Chapter 3, starting on page 55.

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Installing Mass Storage Devices

You can install additional mass storage devices, if you need extra mass storage space for your application software.

Your PC Workstation has one hard disk drive already installed. On some models there is a second shelf which is available for a second hard disk. Most models already have a LAN board or a SCSI/LAN board installed on this shelf. If this is the case, a second hard disk drive cannot be installed.

The PC Workstation has two front-access shelves for CD-ROM, zip, or disk drives (a CD-ROM drive is already installed on the top shelf).

Connecting Devices

Data Connectors If you install a drive, you need to connect it to power and data cables.

The data cables are shown below.

IDE HDD cable

NOTE Some models are IDE-based and some are SCSI-based. Your PC Workstation will either have a SCSI HDD cable or an IDE HDD cable.

CD-ROM cable

SCSI HDD cable

Flexible Disk Drive data cable (non-IDE)

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Installing Mass Storage Devices

SCSI Cable (some models)

One end of the cable is connected to the SCSI interface board (just above the hard disk drive). One connector on the cable is connected to the hard disk drive itself. There are spare connectors for new SCSI drives. A terminator is connected at the end of the cable.

IDE Hard Disk Cable (some models)

One end of the cable is connected to the system board; the other end is connected to the hard disk drive. There is one spare connector on the cable for a new drive.

CD-ROM Drive Cable

One end of this cable is connected to the system board; the other end is connected to the CD-ROM drive. There is one spare connector for a new IDE drive, for example, a zip drive.

Flexible Disk Drive

One end of this cable is connected to the system board; the other end is connected to the 3.5-inch flexible disk drive.

Before Installing an IDE Device

Before Installing a SCSI Device

NOTE You do not need to select a SCSI address for Plug and Play SCSI hard

Refer to the IDE drive’s manual to see if you must set jumpers or if there is a special installation procedure to follow.

If you are installing an additional SCSI drive, you should assign an unused SCSI address (ID) to the accessory. SCSI addresses range from 0 to 7 for 8-bit (narrow) SCSI and from 0 to 15 for 16-bit (wide) SCSI, with SCSI address 0 used by the first SCSI hard disk drive and SCSI address 7 reserved for the integrated SCSI controller (the default for narrow and wide SCSI devices).

disks (SCSI hard disks that support the SCAM protocol).

You should assign an unused SCSI address to the second SCSI hard disk drive (for example, SCSI address 1).

The SCSI address is usually configured with jumpers on the SCSI hard disk drive. Refer to the installation guide supplied with the drive for information on selecting a SCSI address.

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Installing Mass Storage Devices

Some SCSI disk drives may have termination resistors that must be removed or disabled before installation in your PC Workstation. Refer to the drive’s installation guide for more details and to see if there is a special installation procedure to follow.

Installing a Hard Disk Drive in the Top Rear Shelf

The top rear shelf is located under the power supply. This shelf probably already has a LAN board or a SCSI/LAN board installed in the corresponding slot. If this is the case, or indeed if any PCI board has been installed in the slot, you cannot install a hard disk drive in the shelf. If the shelf is free, you can install a 3.5-inch hard disk drive.

CAUTION Handle the hard disk drive with care. Avoid shocks and violent

movement as this can cause damage to the hard disk drive’s internal components.

Make sure that you back up your files before you install a hard disk drive. Refer to your operating system documentation for information on how to do this.

1 Turn off the display and computer, and disconnect the power supply

cords and any connection to a telecommunications network.

2 Remove the computer’s cover (refer to page 27) and move the power

supply unit (refer to page 29).

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Installing Mass Storage Devices

3 At the rear of the computer, unscrew the retaining bracket (you can

use a coin to do this) and remove it.

4 Remove the rear tray by sliding it forward about 1.5 cm (

lifting it up and out.

½ inch) and

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Installing Mass Storage Devices

5 Align the disk drive with the holes in the tray, making sure that the

drive connectors are on the open end of the tray. Then secure the drive using the screws provided with it.

6 Carefully lower the tray back into position by aligning the metal tabs,

then slide it backwards into place.

7 At the rear of the PC Workstation, replace the retainer bracket and

screw it in place, securing the tray.

8 Connect the power cable and the data cable to the rear of the drive.

The connectors are shaped to go in one way only. If you are not sure which connector to use, refer to page 35.

Power cable

Data cable

9 Install any other accessories before replacing the power supply unit

and cover. Reconnect all cables and power cords.

10 Refer to page 47 to complete the installation.

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Installing Mass Storage Devices

Replacing the Hard Disk Drive in the Bottom Rear Shelf

You can install either a 3.5-inch or a 5.25-inch hard disk drive in this shelf.

CAUTION Handle the hard disk drive with care. Avoid shocks and violent

movement as this can cause damage to the hard disk drive’s internal components.

Make sure that you back up your files before you install a hard disk drive. Refer to your operating system documentation for information on how to do this.

1 Turn off the display and computer, and disconnect the power supply

cords and any connection to a telecommunications network.

2 Remove the computer’s cover (refer to page 27) and move the power

supply unit (refer to page 29).

3 At the rear of the computer, unlatch the metal plate and remove it.

4 Disconnect the power and data cables from the drive that is

currently installed.

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Installing Mass Storage Devices

5 Remove the tray by pushing it from the inside and sliding it out of the

back of the computer.

6 Remove the drive from the tray by unscrewing it from the back of the

tray.

7 Secure the new drive onto the tray with the screws provided. Ensure

that the drive connectors face the correct way.

Securing 5.25-inch hard disk drive to tray

Securing 3.5-inch hard disk drive to tray

8 Slide the tray back into the rear of the computer, pushing it firmly

into position.

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9 At the rear of the computer, replace the metal plate. Insert the flat

end first then push it until it clicks into place.

Step 8

Step 9

10 Connect the power cable and the data cable to the rear of the drive.

The connectors are shaped to go in one way only. If you are not sure which connector to use, refer to page 35.

11 Install any other accessories before replacing the power supply unit

and cover. Reconnect all cables and power cords.

12 Refer to page 47 to complete the installation.

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Installing a Drive in a Front Shelf

WARNING To avoid electric shock and harm to your eyes by laser light from a

CD-ROM or CD-RW drive, do not open the CD-ROM or CD-RW enclosure. The drive should be serviced by authorized service personnel only.

Refer to the label on the CD-ROM or CD-RW drive for power requirements and wavelength. These products are Class 1 laser products.

Refer to the drive’s manual to see if you must set jumpers or if there is a special installation procedure to follow.

1 Turn off the display and computer, and disconnect the power supply

cords and any connection to a telecommunications network.

2 Remove the computer’s cover (refer to page 27). 3 Press the two retaining clips of the front drive unit inward and slide

the unit forward about halfway.

4 Remove the data and power cables connected to the rear of any

devices that are installed in the front drive unit.

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5 Push the two catches on the front drive unit down and then slide the

unit out, holding it with both hands.

6 Carefully place the unit on its side and remove the top mounting

bracket. Remove the metal filler plate from the empty shelf if there is one.

7 If the drive to be installed has a tray, attach the drive to the tray.

Many devices, such as the HP Zip drive, require an HP-supplied tray before they can be installed.

Attach drive to tray

(Example shows Zip drive)

8 Lower the drive into the free groove of the mounting bracket (ensure

that the top of the drive is facing the right way). Use the two pins on the mounting bracket to slot the drive into place.

9 Position the other mounting bracket on top, aligning it properly so

that it clicks into place.

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Top mounting bracket

10 Pull the PC Workstation’s data cable through the front drive bay area

and connect it to the rear of each drive. The connectors are shaped to fit one way only. If you are not sure which connector to use, refer to page 35.

IDE (CD-ROM) Data cable

11 Using both hands, lift the drive unit and slide it back into the

computer about halfway.

12 Move the power supply unit (refer to page 29) and place it upside

down on the front drive unit.

13 Connect the power cable to the rear of each drive. The connectors

are shaped to fit one way only.

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14 Replace the power supply unit. Then push the front drive unit fully

into the PC Workstation until the two retaining clips click into place.

15 Retrieve the generic filler from the PC Workstation’s chassis by

opening the two clips.

16 Remove the existing filler from the front panel and replace it with the

generic filler to give access to the newly installed drive.

17 Install any other accessories before replacing the cover. Reconnect

all cables and power cords.

18 Refer to page 47 to complete the installation.

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Completing the Installation of a Drive

Installing Mass Storage Devices

Completing the Installation of a SCSI Drive

Completing the Installation of an IDE Drive

1 Make sure you have set a unique SCSI address for the new device

(this is done automatically with Plug-and-Play drives).

2 Make sure that proper SCSI bus termination is established.

3 Make sure that all the SCSI cable connections are secure.

4 Turn on the display and then turn on the computer. 5 When the SCSI BIOS initialization messages are displayed, check

that the details for the new SCSI drive have been correctly detected.

6 Refer to the operating system documentation for information on

formatting a drive (if necessary), or refer to the installation guide that came with the drive to see if you need to install some driver software.

7 If you experience any problems as a result of the upgrade, refer to

Chapter 3, starting on page 55.

1 Make sure that all the IDE cable connections are secure.

2 Turn on the display and then turn on the computer. 3 The new drive is automatically detected and configured. If you want

to check this, press the key while bottom of the screen. This displays a summary screen showing the PC Workstation’s configuration details.

F2 Setup is displayed at the

If the drive is not recognized, or you want to change the boot order of drives, run the Setup program: restart the PC Workstation and press while

4 Refer to the operating system documentation for information on

formatting a drive (if necessary), or refer to the installation guide that came with the drive to see if you need to install some driver software.

5 If you experience any problems as a result of the upgrade, refer to

Chapter 3, starting on page 55.

F2 Setup is displayed.

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Installing Accessory Boards

CAUTION Static electricity can damage electronic components. Turn OFF all

equipment. Don’t let your clothes touch the accessory. To equalize the static electricity, rest the accessory bag on top of the computer while you are removing the accessory from the bag. Handle the accessory as little as possible and with care.

Your PC Workstation has four main accessory board slots and one supplementary PCI slot:

• Slot 1 (the top slot) can be used for a full-length 32-bit PCI board.

• Slot 2 can be used for either a full-length 32-bit PCI or a full-length

16-bit ISA board.

• Slot 3 can be used for a 32-bit PCI or a 16-bit ISA board (maximum

length 17-cm/6.7-inches).

• Slot 4 (the bottom slot) can be used for a 16-bit ISA board

(maximum length 17-cm/6.7-inches).

• Slot 5 (the supplementary slot) is under the power supply unit.

There is probably already a LAN board or a SCSI/LAN board installed in this slot. If not, and there is no hard disk installed in the corresponding shelf (refer to page 37), you can install a 32-bit PCI board (maximum length 16-cm/6.3-inch).

Configuring Accessory Boards with Plug and Play

Plug and Play is an industry standard for automatically configuring your PC Workstation's hardware resources and the accessory boards installed in it. Your PC Workstation has configurable support for Plug and Play in the BIOS.

All PCI accessory boards are Plug and Play, although not all ISA boards are. Check the accessory board’s documentation if you are unsure.

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Installing Accessory Boards

When you start your PC Workstation after installing an accessory board, the Plug and Play BIOS automatically detects which hardware resources (IRQs, DMAs, memory ranges, and I/O addresses) are used by the system-based components.

Refer to the documentation supplied with the operating system to see whether the operating system can automatically recognize and configure Plug and Play boards.

Configuring non-Plug and Play ISA Accessory Boards

If you install an ISA accessory board that is not Plug and Play you will need to configure the board before your PC Workstation can use it.

Refer to the documentation supplied with the operating system for details on your operating system’s capabilities and restrictions when configuring non-Plug and Play accessory boards.

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Installing Accessory Boards

Installing the Board

The procedure described below assumes that you are installing an accessory board in slot 1, 2, 3 or 4. If you are installing a board in slot 5, the supplementary slot, after removing the cover (step 2, below), you need to move the power supply unit (refer to page 29) so that you can access the slot. The position of the retaining bracket (step 3, below) is also different.

1 Turn off the display and computer, and disconnect the power supply

cords and any connection to a telecommunications network.

2 Remove the computer’s cover (refer to page 27).

3 At the rear of the PC Workstation, unscrew the retaining bracket

(you can use a coin to do this) and remove it. (Refer to diagram on facing page.)

4 Find a free slot. Some boards may have preferred locations and

special installation instructions detailed in their manuals.

5 Remove the slot cover. Store it in a safe place.

6 Hold the board horizontally by its “top” edge. Slide it into the board

guide of the chosen slot. (Refer to diagram on facing page.)

7 Align the board’s connector with the slot’s socket and firmly press

into the socket. Do not bend the board. Ensure the board’s connector engages completely with the socket and does not touch components on other boards.

8 Secure the board by replacing the retaining bracket at the rear of the

PC Workstation. Ensure that all accessory boards and slot covers are correctly aligned and firmly secured by the bracket.

9 If you have installed a VESA-standard graphics adapter board,

connect the accessory board’s cable to the VESA pass-through connector on the system board.

10 Install any other accessories before replacing the cover. Reconnect

all cables and power cords.

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Installing Accessory Boards

Installing an Accessory Board (refer to previous page)

Step 3: Unscrew the retaining bracket.

Step 5: Remove slot cover.

Step 6: Slide board into the slot.

Step 9: If necessary, connect the accessory board’s cable to the VESA connector on the system board.

Step 8: Replace the retaining bracket. (Ensure boards are correctly aligned.)

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Installing Accessory Boards

11 Depending on which operating system you have, and whether you

have installed a Plug and Play or a non-Plug and Play board, your system may be able to automatically configure the new board. Refer to your operating system documentation for more information.

12 If you experience any problems as a result of the upgrade, refer to

Chapter 3, starting on page 55.

Removing an Accessory Board

You might need to remove an accessory board to improve access to components on the system board.

1 Turn off the display and computer, and disconnect the power supply

cords and any connection to a telecommunications network.

2 Remove the computer’s cover (refer to page 27).

3 Unscrew and remove the retaining bracket. Put the screw to one

side.

4 Carefully remove the board from its connector, holding the board at

each end by its top edge. Do not bend the board. If you intend to replace the board later, note which connector it is in.

5 With its components facing up, place the board on a clean, flat, solid,

static-free surface. Handle the board by its edges.

6 Install any new accessories.

7 Replace the accessory board if necessary (refer to page 50).

8 Replace the retaining bracket. 9 Replace the cover and then reconnect all cables and power cords.

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Installing a Security Cable

You can secure the PC Workstation to your desk, or any other fixed object, using a Kensington security cable. The PC Workstation has a slot at the rear for securing the cable.

1 Insert the lock on the end of the cable into the slot located at the rear

of the PC Workstation.

2 Turn the key to lock the cable to the PC Workstation.

3 Remove the key and store it in a safe place.

NOTE The Kensington security cable is not an HP accessory. It cannot be

ordered from HP. Contact your reseller for more information.

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Troubleshooting Your PC Workstation

This chapter can help you solve problems that you may encounter when using your PC Workstation.

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3 Troubleshooting Your PC Workstation

Solving Problems

This chapter can help you solve most problems you might have with your PC Workstation.

If, after following the advice in this chapter, you are unable to resolve your problem, refer to Chapter 5, starting on page 103.

HP Summary Screen

The HP Summary Screen provides information about your PC Workstation’s current configuration. To view the Summary Screen, press just after your PC Workstation is turned on and while the PC Workstation’s logo is displayed during the Power-on-Self-Test (POST). Refer to page 87 for more information.

HP Diagnostics

An HP Hardware Diagnostic utility is either preloaded on your hard disk drive or available on the World Wide Web.

With this utility, you can diagnose any hardware-related problems that may arise with your PC Workstation. Refer to page 62 for more information.

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If Your PC Workstation Does Not Start Properly

Use this section if your PC Workstation does not start properly when you turn it on, and you experience one of the following symptoms:

• Your display is blank and there are no error messages.

• A POST error message is displayed.

If the Display Is Blank and There Are No Error Messages

If your display is blank and there are no error messages when you turn on your PC Workstation, follow this procedure:

1 Check external items.

2 Check internal items. 3 Rebuild your PC Workstation’s components.

Check External Items Make sure the following external items are functioning properly:

• Check that the power outlet is working.

• Check that all cables and power cords are connected and firmly

plugged in.

• Check that the computer and display are turned on. (The power light

should be illuminated.)

• Check the display’s contrast and brightness settings.

• If pressing the space bar on the keyboard does not start the PC

Workstation, check that this feature is enabled via the Setup program’s Power menu, and that the system board switch 8 is CLOSED (refer to page 86).

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If Your PC Workstation Does Not Start Properly

Check Internal Items If the PC Workstation still does not start properly, follow this procedure

to check the internal items:

1 Turn off the display, the computer, and all external devices.

2 Unplug all power cords and cables, noting their positions. Disconnect

the PC Workstation from any telecommunications network.

3 Remove the cover (refer to page 27).

4 Check the following items:

Action Reference

Check that all internal cables are correctly attached and firmly in place.

Check that the memory modules are correctly installed.

Check that accessory boards are firmly seated in their slots.

Check that any switches and jumpers on the accessory boards are properly set.

Refer to page 31.

Refer to page 48.

Refer to the manuals that came with each board.

Rebuild Your PC Workstation’s Components

5 Replace the cover.

6 Reconnect all cables and power cords. 7 Turn on the display and computer.

If the PC Workstation still does not start properly, remove all accessory boards and other accessories, except the hard disk drive. (If you have a SCSI-based system, do not remove the SCSI board from accessory board slot 5 (refer to page 48).) Start the PC Workstation. If the PC Workstation now works, add the boards and accessories one at a time to determine which one is causing the problem.

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If Your PC Workstation Does Not Start Properly

If a POST Error Message Is Displayed

The Power-On-Self-Test (POST) can detect both an error and a change to the configuration. In either case, a code and short description is displayed. Depending on the message, one or more of these choices is displayed:

• Press to ignore the message and continue.

• Press to run the Setup program and correct a system

configuration error. HP recommends that you correct the error before proceeding, even if the PC Workstation appears to start successfully.

• Press to accept (validate) the change and update the Setup

program’s configuration information.

• Press to see more details about the message. After viewing

these details, you are returned to the original POST display screen. If the message is actually a change to the configuration you have made (for example, you have just removed some memory), you can then press to accept the change and update the Setup program’s configuration information. Otherwise, press to ignore the message and continue, or press to run the Setup program and correct a system configuration error. (The number of choices available is dependent on the kind of error.)

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If Your PC Workstation Does Not Start Properly

Clearing the PC Workstation’s Configuration Memory

If the PC Workstation then starts, but POST still persists in reporting an error, clear the current configuration memory values and reinstall the built-in default values:

1 Turn off the PC Workstation, disconnect the power cord and all

cables, and remove the cover.

a Set the system board switch 6 (CMOS STATUS) to CLOSED to

clear the configuration.

b Replace the cover, and reconnect the power cord only. c Turn on the PC Workstation. This erases the CMOS memory.

d Wait until the PC Workstation has started. A message is displayed

similar to this:

“Configuration has been cleared, set switch ‘Clear CMOS’

to the OPEN position before rebooting.”

Turn off the PC Workstation, disconnect the power cord, and remove the cover.

e Set the system board switch 6 (CMOS STATUS) on the switch

block to OPEN to re-enable the configuration.

2 Replace the cover, and reconnect the power cord and all cables.

3 Turn on the PC Workstation. An error message similar to the one

shown below is displayed:

“Incorrect PC configuration”

The PC Workstation stops. Press any key to continue.

4 Run the Setup program by pressing . CMOS default values are

automatically downloaded and saved.

5 Make any other changes you want and press to save the

configuration and exit from the Setup program.

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If You Cannot Turn Off Your PC Workstation

Use this section if you cannot turn off your PC Workstation, the power indication light is red, and you hear a “buzzing” sound.

• Check whether your PC Workstation is locked, in which case “power-

off” is not allowed. You need to enter a password to unlock the PC Workstation (refer to the Power-On Password item in the Setup program (Security

• Check whether you are in a suspend/sleep mode, in which case a

“power-off” is not allowed (refer to the Power menu in the Setup program). Wake up the PC Workstation first and then shut it down.

• If the PC Workstation is not locked and you have pressed the power

on/off button but without success, press the button again, but this time keep it pressed for 4 seconds. This turns off the PC Workstation, but data may be lost as the operating system has not shut down correctly.

➜Administrator Password) and to page 21).

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If Your PC Workstation Has a Hardware Problem

This section describes what to do if you have problems with your display, disk drives, printer, accessory board(s), keyboard, or mouse.

The HP Hardware Diagnostics Utility

The HP Hardware Diagnostics utility helps you diagnose any hardwarerelated problems with your PC Workstation. The utility is either preloaded on your hard disk as part of the HP TopTOOLS application, or is available on the World Wide Web at:

http://www.hp.com/go/pcsupport/

The utility consists of a set of tools that help you to:

• Check the configuration of your system and verify that it is

functioning correctly.

• Diagnose hardware-related problems.

• Provide precise information to HP-dedicated Support Agents so that

they can solve any problems quickly and effectively.

To use the utility, you must first install it and then ensure that it is ready for use. Information on how to do this is given in the Vectra Hardware Diagnostics user’s guide. You can download a PDF version of this guide from the HP World Wide Web site listed above.

It is important that you use the latest version of the utility to diagnose hardware-related problems. If you do not, HP-dedicated Support Agents may request that you do so before offering support.

The latest version of the utility can be obtained from HP Electronic Information Services, available 24 hours per day, 7 days per week. To access these services, connect to the HP World Wide Web site listed above.

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If Your PC Workstation Has a Hardware Problem

Starting the Utility To start the utility:

1 Quit all applications, shut down the operating system and restart the

PC Workstation.

• If you want to run the utility from a diskette, insert it into the

flexible disk drive before you restart the PC. On restarting, the utility runs automatically, displaying the Welcome screen.

• If you run the utility from the hard disk drive, the PC Workstation

restarts with the option to choose between your usual operating system and the utility. Select the utility to run it.

2 After the Welcome screen is displayed, press to continue, and

then follow the on-screen instructions to carry out the diagnostic tests.

The utility automatically detects the complete hardware configuration of your system before any tests are performed.

Basic System Tests To verify the correct operation of your system’s hardware, you need to

carry out the Basic System Tests.

Advanced System Tests To perform more in-depth testing of your system’s individual

components, you need to carry out the Advanced System Tests.

NOTE The advanced test phase is suitable for intermediate and advanced

users only.

Support Ticket To produce a complete record of your system’s configuration and test

results, you need to create a Support Ticket. You can then send this, via email or fax, to your local or HP-dedicated Support Agent.

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If Your PC Workstation Has a Hardware Problem

If Your Display Does Not Work Properly

If Your Display Is Blurred or Unreadable

If you have selected the wrong display type in your operating system, the display screen may become blurred or unreadable. To correct this problem select the correct display by using the procedures in the operating system on your PC Workstation. Refer to your PC Workstation’s operating system documentation for details.

If Nothing Is Displayed on the Screen

If the display works correctly during the Power-On-Self-Test (POST), but goes blank when Windows starts, your screen’s refresh rate may be set too high. To resolve the problem, try one or more of the following steps.

• You may be able to start your operating system in “safe mode” which

allows you to change the display settings. Refer to your operating system documentation for more information.

• If your display is DDC compliant, check that Video Plug & Play

Display is enabled in the Setup program (Advanced

• If your display is not DDC compliant, so Video Plug & Play Display is

➜Video).

disabled, check the refresh settings in the Video section to ensure they are not too high.

To find out if your display is DDC compliant, refer to the display documentation.

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If Your PC Workstation Has a Hardware Problem

If nothing is displayed on the screen at all, but the PC Workstation starts and the keyboard, disk drives, and other peripheral devices seem to operate properly:

• Check that the display is plugged in and turned ON.

• Check that you have entered a password if you have set the keyboard

and mouse to be locked after a certain period of inactivity (refer to the Autosoft Lock item in the Setup program (Security

➜User

Password)).

• Check that the brightness and contrast controls are properly set.

• Check that the display video cable is correctly connected.

• Turn off the display, and unplug it from the power outlet. Disconnect

the video cable and examine the video cable connector pins. If the pins are bent, carefully straighten them.

• If you have installed a video upgrade module, check that it is

properly installed.

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If Your PC Workstation Has a Hardware Problem

HP KAYAK XA User Manual

Specifications and Main Features

Frequently Asked Questions

User Manual