HP Officejet J4500 All-in-One series
User Guide
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Podręcznik użytkownika
HP Officejet J4500 All-in-One series
User Guide
Copyright information
© 2008 Copyright Hewlett-Packard
Development Company, L.P.
Hewlett-Packard Company
notices
The information contained in this
document is subject to change without
notice.
All rights reserved. Reproduction,
adaptation, or translation of this
material is prohibited without prior
written permission of HewlettPackard, except as allowed under
copyright laws.
The only warranties for HP products
and services are set forth in the
express warranty statements
accompanying such products and
services. Nothing herein should be
construed as constituting an
additional warranty. HP shall not be
liable for technical or editorial errors
or omissions contained herein.
Acknowledgements
Windows, Windows XP, and Windows
Vista are U.S. registered trademarks
of Microsoft Corporation.
ENERGY STAR and the ENERGY
STAR mark are registered U.S. marks.
Safety information
Always follow basic safety
precautions when using this product
to reduce risk of injury from fire or
electric shock.
1. Read and understand all
instructions in the documentation that
comes with the device.
2. Use only a grounded electrical
outlet when connecting this product to
a power source. If you do not know
whether the outlet is grounded, check
with a qualified electrician.
3. Observe all warnings and
instructions marked on the product.
4. Unplug this product from wall
outlets before cleaning.
5. Do not install or use this product
near water, or when you are wet.
6. Install the product securely on a
stable surface.
7. Install the product in a protected
location where no one can step on or
trip over the line cord, and the line
cord cannot be damaged.
8. If the product does not operate
normally, see
troubleshoot.
Maintain and
9. There are no user-serviceable parts
inside. Refer servicing to qualified
service personnel.
Accessibility
The device provides a number of
features that make it accessible for
people with disabilities.
Visual
The device software is accessible for
users with visual impairments or low
vision through the use of your
operating system's accessibility
options and features. It also supports
most assistive technology such as
screen readers, Braille readers, and
voice-to-text applications. For users
who are color blind, colored buttons
and tabs used in the software and on
the device control panel have simple
text or icon labels that convey the
appropriate action.
Mobility
For users with mobility impairments,
the device software functions can be
executed through keyboard
commands. The software also
supports Windows accessibility
options such as StickyKeys,
ToggleKeys, FilterKeys, and
MouseKeys. The device doors,
buttons, paper trays, and paper
guides can be operated by users with
limited strength and reach.
Support
For more details about the
accessibility of this product and HP's
commitment to product accessibility,
visit HP's Web site at
accessibility.
For accessibility information for the
Mac OS, visit the Apple Web site at
www.apple.com/accessibility.
www.hp.com/
Contents
1 Get started
Find other resources for the product .........................................................................................7
Understand the device parts .....................................................................................................8
Front view ...........................................................................................................................8
Printing supplies area .........................................................................................................9
Back view ...........................................................................................................................9
Device control panel buttons and lights ............................................................................10
Connection information .....................................................................................................11
2 Use the device
Use device control panel menus .............................................................................................12
Device control-panel message types ......................................................................................12
Status messages ..............................................................................................................13
Warning messages ...........................................................................................................13
Error messages ................................................................................................................13
Critical error messages .....................................................................................................13
Change device settings ..........................................................................................................13
Use the HP Solution Center (Windows) ..................................................................................14
Use the HP photo and imaging software ................................................................................14
Load originals .........................................................................................................................15
Load an original on the scanner glass ..............................................................................16
Load an original in the automatic document feeder (ADF) ................................................16
Select print media ...................................................................................................................17
Tips for selecting and using print media ...........................................................................17
Understand specifications for supported media ................................................................18
Understand supported sizes .......................................................................................19
Understand supported media types and weights ........................................................21
Set minimum margins .......................................................................................................22
Load media .............................................................................................................................23
Print on special and custom-sized media ...............................................................................23
Print borderless ......................................................................................................................24
Set up speed-dial entries ........................................................................................................26
Set up fax numbers as speed-dial entries or groups ......................................................... 26
Set up speed-dial entries ............................................................................................26
Set up a speed-dial group ...........................................................................................26
Print and view a list of speed-dial entries ..........................................................................27
View a list of speed-dial entries ..................................................................................27
3 Print
Change print settings ..............................................................................................................28
Change settings from an application for current jobs (Windows) ......................................28
Change default settings for all future jobs (Windows) .......................................................28
Change settings (Mac OS) ...............................................................................................29
Cancel a print job ....................................................................................................................29
1
4 Copy
Make copies from the device control panel .............................................................................30
Change the copy settings .......................................................................................................31
Set the number of copies ........................................................................................................31
Set the copy paper size ..........................................................................................................31
Set the copy paper type ..........................................................................................................32
Change copy speed or quality ................................................................................................33
Resize an original to fit onto letter or A4 paper .......................................................................34
Copy a legal-size document onto letter paper ........................................................................34
Adjust the lightness and darkness of your copy ......................................................................35
Enhance blurred areas of your copy .......................................................................................35
Enhance light areas of your copy ...........................................................................................36
Cancel a copy job ...................................................................................................................36
5 Scan
Scan an original ......................................................................................................................37
Scan an original to a program on a computer (direct connection) ..................................... 37
Scan from a TWAIN-compliant or a WIA-compliant program ..................................................38
Scan from a TWAIN-compliant program ...........................................................................38
Scan from a WIA-compliant program ................................................................................38
Edit a scanned original ...........................................................................................................39
Edit a scanned photo or graphic .......................................................................................39
Edit a scanned document using optical character recognition (OCR) software ................39
Change scan settings .............................................................................................................39
Cancel a scan job ...................................................................................................................39
6 Fax
Send a fax ..............................................................................................................................40
Send a basic fax ...............................................................................................................41
Send a fax manually from a phone ...................................................................................41
Send a fax using monitor dialing .......................................................................................42
Send a fax from memory ..................................................................................................43
Schedule a fax to send later .............................................................................................43
Send a fax to multiple recipients .......................................................................................44
Send a fax to multiple recipients from the device control panel ..................................44
Send a color original or photo fax .....................................................................................45
Change the fax resolution and Lighter / Darker settings .................................................45
Change the fax resolution ...........................................................................................46
Change the Lighter / Darker setting ..........................................................................46
Set new default settings ..............................................................................................47
Send a fax in Error Correction Mode ................................................................................47
2
Contents
Receive a fax ..........................................................................................................................48
Receive a fax manually .....................................................................................................48
Set up backup fax .............................................................................................................49
Reprint received faxes from memory ................................................................................50
Poll to receive a fax ..........................................................................................................50
Forward faxes to another number .....................................................................................51
Set the paper size for received faxes ................................................................................51
Set automatic reduction for incoming faxes ......................................................................52
Block junk fax numbers .....................................................................................................52
Add numbers to the junk fax list ..................................................................................52
Remove numbers from the junk fax list .......................................................................53
Receive faxes to your computer .......................................................................................53
Activate Fax to PC ......................................................................................................54
Modify Fax to PC settings ...........................................................................................54
Change fax settings ................................................................................................................55
Configure the fax header ..................................................................................................55
Set the answer mode (Auto answer) .................................................................................56
Set the number of rings before answering ........................................................................56
Change the answer ring pattern for distinctive ring ...........................................................56
Set the fax error correction mode .....................................................................................57
Set the dial type ................................................................................................................57
Set the redial options ........................................................................................................58
Set the fax speed ..............................................................................................................58
Fax over the Internet ............................................................................................................... 59
Test fax setup .........................................................................................................................59
Use reports .............................................................................................................................60
Print fax confirmation reports ............................................................................................60
Print fax error reports ........................................................................................................61
Print and view the fax log ..................................................................................................61
Cancel a fax ............................................................................................................................62
7 Configure and manage
Manage the device .................................................................................................................63
Monitor the device ............................................................................................................63
Administer the device .......................................................................................................64
Use device management tools ...............................................................................................64
Toolbox (Windows) ...........................................................................................................64
Open the Toolbox .......................................................................................................65
Toolbox tabs ...............................................................................................................65
HP Printer Utility (Mac OS) ...............................................................................................66
Open the HP Printer Utility ..........................................................................................66
HP Printer Utility panels ..............................................................................................66
Understand the self-test report ...............................................................................................66
3
Set up faxing for the device ....................................................................................................67
Set up faxing (parallel phone systems) .............................................................................68
Choose the correct fax setup for your home or office .................................................69
Select your fax setup case ..........................................................................................70
Case A: Separate fax line (no voice calls received) ....................................................72
Case B: Set up the device with DSL ...........................................................................73
Case C: Set up the device with a PBX phone system or an ISDN line .......................74
Case D: Fax with a distinctive ring service on the same line ......................................74
Case E: Shared voice/fax line .....................................................................................75
Case F: Shared voice/fax line with voice mail .............................................................76
Case G: Fax line shared with computer modem (no voice calls received) ..................77
Case H: Shared voice/fax line with computer modem ................................................80
Case I: Shared voice/fax line with answering machine ...............................................84
Case J: Shared voice/fax line with computer modem and answering machine ...........85
Case K: Shared voice/fax line with computer dial-up modem and voice mail .............89
Serial-type fax setup .........................................................................................................91
Configure the device (Windows) .............................................................................................92
Install the software before connecting the device (recommended) ...................................92
Connect the device before installing the software ............................................................. 93
Share the device on a locally shared network ..................................................................93
Configure the device (Mac OS) ..............................................................................................94
To install the software .......................................................................................................94
Share the device on a locally shared network ..................................................................94
Uninstall and reinstall the software .........................................................................................95
8 Maintain and troubleshoot
Work with ink cartridges ..........................................................................................................98
Supported ink cartridges ...................................................................................................98
Handle the ink cartridges ..................................................................................................99
Replace the ink cartridges ................................................................................................99
Align the ink cartridges ...................................................................................................102
Clean the ink cartridges ..................................................................................................104
Clean the ink cartridge contacts ...................................................................................... 105
Clean the area around the ink nozzles ...........................................................................106
Store printing supplies ....................................................................................................108
Clean the device ...................................................................................................................109
Clean the scanner glass .................................................................................................109
Clean the exterior ...........................................................................................................110
Clean the automatic document feeder ............................................................................110
General troubleshooting tips and resources .........................................................................113
Solve printing problems ........................................................................................................114
The device shuts down unexpectedly .............................................................................114
Error message appears on control-panel display ............................................................ 114
The device is not responding (nothing prints) .................................................................115
Device takes a long time to print .....................................................................................115
Blank or partial page printed ...........................................................................................115
Something on the page is missing or incorrect ...............................................................116
Placement of the text or graphics is wrong .....................................................................116
The device prints half a page, then ejects the paper ......................................................117
4
Contents
Poor print quality and unexpected printouts ..........................................................................117
Common poor quality printout problems .........................................................................118
Meaningless characters print ..........................................................................................118
Ink is smearing ................................................................................................................ 119
Ink is not filling the text or graphics completely ...............................................................119
Output is faded or dull colored ........................................................................................120
Colors are printing as black and white ............................................................................120
Wrong colors are printing ................................................................................................120
Printout shows bleeding colors .......................................................................................121
Colors do not line up properly .........................................................................................121
Lines or dots are missing from text or graphics ..............................................................121
Solve paper-feed problems ...................................................................................................121
Solve copy problems ............................................................................................................123
No copy came out ...........................................................................................................123
Copies are blank .............................................................................................................123
Documents are missing or faded ....................................................................................124
Size is reduced ...............................................................................................................124
Copy quality is poor ........................................................................................................124
Copy defects are apparent .............................................................................................124
The device prints half a page, then ejects the paper ......................................................125
Error messages appear ..................................................................................................125
Paper mismatch ..............................................................................................................125
Solve scan problems ............................................................................................................126
Scanner did nothing ........................................................................................................126
Scan takes too long ........................................................................................................126
Part of the document did not scan or text is missing .......................................................127
Text cannot be edited .....................................................................................................127
Error messages appear ..................................................................................................128
Scanned image quality is poor ........................................................................................128
Scan defects are apparent ..............................................................................................129
Solve fax problems ...............................................................................................................129
The fax test failed ...........................................................................................................130
Troubleshoot installation issues ............................................................................................142
Hardware installation suggestions ..................................................................................142
Software installation suggestions .................................................................................... 143
Clear jams ............................................................................................................................144
Clear paper jams ............................................................................................................144
Avoid paper jams ............................................................................................................146
A HP supplies and accessories
Order printing supplies online ...............................................................................................147
Supplies ................................................................................................................................147
HP media ........................................................................................................................147
B Support and warranty
Hewlett-Packard limited warranty statement .........................................................................149
Obtain electronic support ......................................................................................................150
5
Obtain HP telephone support ...............................................................................................150
Before you call ................................................................................................................150
Support process .............................................................................................................. 151
HP support by phone ......................................................................................................151
Phone support period ...............................................................................................151
Telephone support numbers .....................................................................................151
Placing a call .............................................................................................................151
After the phone support period .................................................................................151
Additional warranty options .............................................................................................152
HP Quick Exchange Service (Japan) ..............................................................................152
Call HP Korea customer support ....................................................................................152
Prepare the device for shipment ...........................................................................................153
Remove the ink cartridges before shipment ...................................................................153
Pack the device ....................................................................................................................154
C Device specifications
Physical specifications ..........................................................................................................156
Product features and capacities ...........................................................................................156
Processor and memory specifications ..................................................................................156
System requirements ............................................................................................................157
Print specifications ................................................................................................................158
Copy specifications ...............................................................................................................158
Fax specifications .................................................................................................................158
Scan specifications ...............................................................................................................158
Environmental specifications ................................................................................................159
Electrical specifications .........................................................................................................159
Acoustic emission specifications (print in Draft mode, noise levels per ISO 7779) ...............159
D Regulatory information
FCC statement .....................................................................................................................161
Notice to users in Korea .......................................................................................................161
VCCI (Class B) compliance statement for users in Japan ....................................................162
Notice to users in Japan about the power cord .....................................................................162
RoHS notices (China only) ...................................................................................................162
Noise emission statement for Germany ................................................................................162
Notice to users of the U.S. telephone network: FCC requirements ....................................... 163
Notice to users of the Canadian telephone network .............................................................164
Notice to users in the European Economic Area ..................................................................165
Notice to users of the German telephone network ................................................................165
Australia wired fax statement ................................................................................................165
Regulatory model number ....................................................................................................166
Declaration of conformity ......................................................................................................166
Environmental product stewardship program .......................................................................167
Paper use .......................................................................................................................167
Plastics ...........................................................................................................................167
Material safety data sheets .............................................................................................167
Recycling program ..........................................................................................................167
HP inkjet supplies recycling program ..............................................................................167
Disposal of waste equipment by users in private households in the European Union ....168
Energy Star® notice ........................................................................................................ 169
Index...........................................................................................................................................170
6
1 Get started
This guide provides details about how to use the device and to resolve problems.
•
Find other resources for the product
Understand the device parts
•
Find other resources for the product
You can obtain product information and further troubleshooting resources that are not
included in this guide from the following resources:
Resource Description Location
Setup poster
Readme file and release notes
Toolbox (Microsoft
Windows®)
HP Printer Utility (Mac OS) Contains tools to configure
Device control panel Provides status, error, and
Logs and reports Provides information about
Self-Test diagnostic page
®
Provides illustrated setup
information.
Provide late-breaking
information and
troubleshooting tips.
Provides access to
maintenance services.
For more information, see
Toolbox (Windows).
print settings, calibrate the
device, clean the ink
cartridges, print the
configuration page, order
supplies online, and find
support information from the
Web site.
For more information, see
Printer Utility (Mac OS).
warning information about
operations.
events that have occurred.
Device information:
•
Product name
◦
Model number
◦
Serial number
◦
Firmware version
◦
number
Number of pages printed
•
from the trays and
accessories
A printed version of the
document is provided with
the device.
Included on the Starter CD.
The Toolbox is typically
installed with the device
software as an available
installation option.
The HP Printer Utility is
typically installed with the
device software.
HP
For more information, see
Device control panel buttons
and lights.
For more information, see
Monitor the device.
For more information, see
Understand the self-test
report.
Get started 7
Chapter 1
(continued)
Resource Description Location
Ink levels
•
Ink cartridge health status
•
HP Web sites Provide the latest printer
HP telephone support Lists information to contact
HP photo and imaging
software help
Control Panel Guide Device control panel
software, and product and
support information.
HP. During the warranty
period, this support is often
free of charge.
Provides information about
using the software.
instructions
Understand the device parts
• Front view
Printing supplies area
•
Back view
•
Device control panel buttons and lights
•
Connection information
•
www.hp.com/support
www.hp.com
For more information, see
Obtain HP telephone support.
For more information, see
Use the HP photo and
imaging software.
Available through Solution
Center and Toolbox
(Windows).
Front view
1 Device control panel
2 Main tray
3 Front access door
8 Get started
(continued)
4 Scanner glass
5 Automatic document feeder
Printing supplies area
1 Front access door
2 Ink cartridges
Back view
1 Rear universal serial bus (USB) port
2 Power input
3 1-LINE (fax)
4 2-EXT (phone)
Understand the device parts 9
Chapter 1
Device control panel buttons and lights
The following diagram and related table provide a quick reference to the device control
panel features.
Label Name and Description
1
2 Attention light: Indicates an error condition.
3
4
5
6
7 Setup: Presents the Setup menu for generating reports and other maintenance settings, and
8 Start: Initiates a copy, fax, or scan job. Pressing Start processes the job according to the
9
10
11
12
13
14
15 Power: Turns the device on or off. The Power button is lit when the device is on. The light
16
Keypad: Enters values.
Back button: Reverts back to its previous setting or upper level menu.
Left arrow button: Navigates forward through settings in the menus.
OK button: Selects the current menu or setting.
Right arrow button: Navigates in reverse through settings in the menus.
for accessing the Help menu. The topic that you select from the Help menu opens a help
window on your computer screen.
function selected.
Cancel: Stops a job, exits a menu, or exits settings.
Scan function indicator
Copy Color function indicator
Copy B&W function indicator
Fax Color function indicator
Fax B&W function indicator
blinks while performing a job.
When the device is turned off, a minimal amount of power is still supplied. To completely
disconnect the power supply, turn the device off, and then unplug the power cord.
Low ink indicator
10 Get started
(continued)
Label Name and Description
17
18
Original loaded indicator
Paper jam indicator
Connection information
Description Recommended
USB connection
Printer sharing
number of connected
computers for best
performance
One computer
connected with a USB
cable to the rear USB
2.0 high-speed port on
the device.
Up to five computers.
The host computer must
be turned on at all
times, or the other
computers cannot print
to the device.
Supported software
features
All features are
supported.
All features resident on
the host computer are
supported. Only print is
supported from the
other computers.
Setup instructions
Follow the setup poster
guide for detailed
instructions.
Follow the instructions
in Share the device on a
locally shared network.
Understand the device parts 11
2 Use the device
This section contains the following topics:
•
Use device control panel menus
Device control-panel message types
•
Change device settings
•
Use the HP Solution Center (Windows)
•
Use the HP photo and imaging software
•
Load originals
•
Select print media
•
Load media
•
Print on special and custom-sized media
•
Print borderless
•
Set up speed-dial entries
•
Use device control panel menus
The following sections provide a quick reference to top-level menus that appear on the
control-panel display. To display a menu, press the menu button for the function you
want to use.
• Scan menu: Presents a list of destinations. Some destinations require the HP
Photosmart Software to be loaded.
• Copy menu: Menu options include:
◦ Selecting copy quantities
◦ Reducing/enlarging
◦ Selecting media type and size
• Fax menu: Allows you to enter a fax or speed-dial number, or display the Fax
menu. Menu options include:
◦ Modifying resolution
◦ Lightening/darkening
◦ Sending delayed faxes
◦ Setting up new defaults
Device control-panel message types
This section contains the following topics:
•
Status messages
Warning messages
•
Error messages
•
Critical error messages
•
12 Use the device
Status messages
Status messages reflect the current state of the device. They inform you of normal
operation and require no action to clear them. They change as the state of the device
changes. Whenever the device is ready, not busy, and has no pending warning
messages, the date and time appear if the device is turned on.
Warning messages
Warning messages inform you of events that require your attention, but they do not
prevent the device from operating. An example of a warning message is Low On Ink.
Error messages
Error messages communicate that some action must be performed, such as adding
media or clearing a media jam. These messages are usually accompanied by a
blinking red Attention light. Take the appropriate action to continue printing.
If the error message shows an error code, press the Power button to turn off the
device, and then turn it on again. In most situations, this action solves the problem. If
the message persists, your device might need service.
Critical error messages
Critical error messages inform you of a device failure. Some of these messages can
be cleared by pressing the Power button to turn off the device, and then turning it on
again. If a critical error persists, service is required. For more information, see
and warranty.
Support
Change device settings
You can change the device settings from these places:
• From the device control panel.
• From the HP Solution Center (Windows) or HP Device Manager (Mac OS). For
more information, see
NOTE: When you are configuring settings in HP Solution Center or in the HP
Device Manager, you cannot see the settings that have been configured from the
device control panel (such as the copy settings).
To change settings from the device control panel
1. At the device control panel, press the left or right arrow keys to navigate to the
function you are using (for example, Copy Color). Press OK to select that function.
2. To reach the option that you want to change, use one of the following methods:
• Press a control-panel button, and then use the left or right arrow keys to adjust
the value.
• Select the option from the menu on the control-panel display.
3. Select the value that you want, and then press OK.
Use the HP photo and imaging software.
Change device settings
13
Chapter 2
To change settings from the HP Solution Center (Windows)
▲ See
To change settings from the HP photo and imaging software (Mac OS)
1. Click the HP Device Manager icon in the Dock.
2. Select the device in the Devices drop-down menu.
3. On the Information and Settings menu, click an item that you want to change.
Use the HP photo and imaging software.
Use the HP Solution Center (Windows)
On a Windows computer, the HP Solution Center is the entry point for the
HP Photosmart Software. Use the HP Solution Center to change print settings, order
supplies, and access the onscreen Help.
The features available in the HP Solution Center vary depending on the devices you
have installed. The HP Solution Center is customized to show icons that are
associated with the selected device. If the selected device is not equipped with a
particular feature, then the icon for that feature does not appear in the HP Solution
Center.
If the HP Solution Center on your computer does not contain any icons, an error might
have occurred during the software installation. To correct this, use the Control Panel in
Windows to completely uninstall the HP Photosmart Software, and then reinstall the
software. For more information, see the onscreen Help that came with the device.
For information about opening the HP Solution Center, see
imaging software.
Use the HP photo and
Use the HP photo and imaging software
You can use the HP photo and imaging software to access many features that are not
available from the device control panel.
The software is installed on your computer during setup. For further information, see
the setup documentation that came with your device.
Access to the HP photo and imaging software differs by operating system (OS). For
example, if you have a Windows computer, the HP photo and imaging software entry
point is the HP Photosmart Software window. If you have a Macintosh computer, the
HP photo and imaging software entry point is the HP Photosmart Studio window.
14 Use the device
Regardless, the entry point serves as the launching pad for the HP photo and imaging
software and services.
To open the HP Photosmart Software on a Windows computer
1. Do one of the following:
• On the Windows desktop, double-click the HP Photosmart Software icon.
• In the system tray at the far right of the Windows taskbar, double-click the HP
Digital Imaging Monitor icon.
• On the taskbar, click Start, point to Programs or All Programs, select HP,
and then click HP Photosmart Software.
2. If you have more than one HP device installed, select the tab with your product's
name.
NOTE: On a Windows computer, the features available in the HP Photosmart
Software vary depending on the devices you have installed. The software is
customized to show icons that are associated with the selected device. If the
selected device is not equipped with a particular feature, then the icon for that
feature does not appear in the software.
TIP: If the HP Photosmart Software on your computer does not contain any
icons, an error might have occurred during the software installation. To correct
this, use the Control Panel in Windows to completely uninstall the
HP Photosmart Software; then reinstall the software. For more information, see
the setup poster that came with your device.
To open the HP Photosmart Studio software on a Macintosh computer
1. Click the HP Photosmart Studio icon in the Dock.
The HP Photosmart Studio window appears.
2. In the HP Photosmart Studio task bar, click Devices.
The HP Device Manager window appears.
3. Select your device from the Device drop-down menu.
From here, you can scan, import documents, and perform maintenance
procedures such as checking the ink levels for the ink cartridges.
NOTE: On a Macintosh computer, the features available in the
HP Photosmart Studio software vary depending on the selected device.
TIP: When the HP Photosmart Studio software is opened, you can gain
access to the Dock menu shortcuts by selecting and holding the mouse button
over the HP Photosmart Studio icon in the Dock.
Load originals
You can load an original for a copy or a scan job on the scanner glass.
•
Load an original on the scanner glass
Load an original in the automatic document feeder (ADF)
•
Load originals 15
Chapter 2
Load an original on the scanner glass
You can copy, scan, or fax up to letter- or A4-size originals by loading them on the
glass.
NOTE: Many of the special features will not work correctly if the glass and lid
backing are not clean. For more information, see
To load an original on the scanner glass
1. Lift the scanner lid.
2. Load your original print side down in the right front corner of the glass.
TIP: For more help on loading an original, refer to the guide along the edge of
the glass.
Clean the device.
3. Close the lid.
Load an original in the automatic document feeder (ADF)
You can copy, scan, or fax a one-sided, single- or multiple-page, A4- or letter-size
document by placing it in the document feeder tray.
CAUTION: Do not load photos in the ADF; this might cause damage to your
photos.
NOTE: Some features, such as the Fit to Page copy feature, do not work when
you load your originals in the ADF. You must load your originals on the glass.
The document feeder tray holds a maximum of 50 sheets of plain paper.
To load an original in the document feeder tray
1. Load your original, with the print side up, into the document feeder tray. Place the
pages so that the top edge of the document goes in first. Slide the media into the
16 Use the device
automatic document feeder until you hear a beep or see a message on the display
indicating that the loaded pages were detected.
TIP: For more help on loading originals in the automatic document feeder,
refer to the diagram engraved in the document feeder tray.
2. Slide the width guides inward until they stop at the left and right edges of the media.
NOTE: Remove all originals from the document feeder tray before lifting the lid on
the device.
Select print media
The device is designed to work well with most types of office media. It is best to test a
variety of print media types before buying large quantities. Use HP media for optimum
print quality. Visit the HP Web site at
media.
•
Tips for selecting and using print media
Understand specifications for supported media
•
Set minimum margins
•
Tips for selecting and using print media
For the best results, observe the following guidelines.
• Always use media that conforms to the device specifications. For more
information, see
• Load only one type of media at a time into a tray.
• Load media print-side down and aligned against the right and back edges of the
tray. For more information, see
Understand specifications for supported media.
www.hp.com for more information about HP
Load media.
Select print media
17
Chapter 2
• Do not overload the trays. For more information, see Understand specifications for
supported media.
• To prevent jams, poor print quality, and other printing problems, avoid the following
media:
◦ Multipart forms
◦ Media that is damaged, curled, or wrinkled
◦ Media with cutouts or perforations
◦ Media that is heavily textured, embossed, or does not accept ink well
◦ Media that is too lightweight or stretches easily
Cards and envelopes
• Avoid envelopes that have a very slick finish, self-stick adhesives, clasps, or
windows. Also avoid cards and envelopes with thick, irregular, or curled edges, or
areas that are wrinkled, torn, or otherwise damaged.
• Use tightly constructed envelopes, and make sure the folds are sharply creased.
• Load envelopes with the flaps facing up.
Photo media
• Use the Best mode to print photographs. Note that in this mode, printing takes
longer and more memory is required from your computer.
• Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack
up may cause smearing.
Transparencies
• Insert transparencies with the rough side down and the adhesive strip pointing
towards the back of the device.
• Use the Normal mode to print transparencies. This mode provides longer drying
time and ensures that the ink dries completely before the next page is delivered to
the main tray.
• Remove each sheet as it prints and set it aside to dry. Allowing wet media to stack
up may cause smearing.
Custom-sized media
• Use only custom-sized media that is supported by the device.
• If your application supports custom-sized media, set the media size in the
application before printing the document. If not, set the size in the print driver. You
might need to reformat existing documents to print them correctly on custom-sized
media.
Understand specifications for supported media
Use the Understand supported sizes and Understand supported media types and
weights tables to determine the correct media to use with your device, and determine
what features will work with your media.
•
Understand supported sizes
Understand supported media types and weights
•
18 Use the device
Understand supported sizes
Media size Main tray
Standard media sizes
8.5 x 13 inches (216 x 330 mm)
U.S. Legal (216 x 356 mm; 8.5 x 14 inches)
A4 (210 x 297 mm; 8.3 x 11.7 inches)
U.S. Executive (184 x 267 mm; 7.25 x 10.5 inches)
B5 (182 x 257 mm; 7.17 x 10.12 inches)
A5 (148 x 210 mm; 5.8 x 8.3 inches)
B7 JIS
Borderless B7 JIS
Borderless A4 (210 x 297 mm; 8.3 x 11.7 inches)
Borderless A5 (148 x 210 mm; 5.8 x 8.3 inches)
Borderless B5 (182 x 257 mm; 7.17 x 10.12 inches)
Ofuku hagaki
Borderless B7 ISO
Borderless hagaki (100 x 148 mm)
Borderless (10 x 15 cm, tab)
Borderless (4 x 6 inches, tab)
Borderless (4 x 6 inches, tab)
Borderless (10 x 20 cm, tab)
Borderless (4 x 8 inches, tab)
Borderless HV
Borderless A6
Borderless cabinet
Borderless 2L (same dimension as 5 x 7 inches)
Borderless (13 x 18 cm), same dimension as 5 x 7 inches
Borderless (8.5 x 11 inches)
Select print media
19
Chapter 2
(continued)
Media size Main tray
B7 ISO
10 x 15 cm (tab)
4 x 6 inches (tab)
10 x 20 cm (tab)
4 x 8 inches (tab)
HV
Cabinet
2L (same dimension as 5 x 7 inches)
13 x 18 cm (same dimension as 5 x 7 inches)
Envelopes
U.S. #10 Envelope (105 x 241 mm; 4.12 x 9.5 inches)
Monarch Envelope (98 x 191 mm; 3.88 x 7.5 inches)
Card Envelope (111 x 152 mm; 4.4 x 6 inches)
A2 Envelope (111 x 146 mm; 4.37 x 5.75 inches)
DL Envelope (110 x 220 mm; 4.3 x 8.7 inches)
C6 Envelope (114 x 162 mm; 4.5 x 6.4 inches)
Japanese Envelope Chou #3 (120 x 235 mm; 4.7 x 9.3 inches)
Japanese Envelope Chou #4 (90 x 205 mm; 3.5 x 8.1 inches)
Cards
Index card (76.2 x 127 mm; 3 x 5 inches)
Index card (102 x 152 mm; 4 x 6 inches)
Index card (127 x 203 mm; 5 x 8 inches)
A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)
Borderless A6 card (105 x 148.5 mm; 4.13 x 5.83 inches)
Hagaki** (100 x 148 mm; 3.9 x 5.8 inches)
Photo media
Photo media (102 x 152 mm; 4 x 6 inches)
20 Use the device
(continued)
Media size Main tray
Photo media (5 x 7 inches)
Photo media (8 x 10 inches)
Photo media (10 x 15 cm)
Photo L (89 x 127 mm; 3.5 x 5 inches)
Borderless photo media (102 x 152 mm; 4 x 6 inches)
Borderless photo media (5 x 7 inches)
Borderless photo media (8 x 10 inches)
Borderless photo media (8.5 x 11 inches)
Borderless photo media (10 x 15 cm)
Borderless Photo L (89 x 127 mm; 3.5 x 5 inches)
Other media
Custom-sized media between between 76.20 to 210.06 mm wide and
101.60 to 762.00 mm long (3 to 8.5 inches wide and 4 to 30 inches
long)
Panorama (4 x 12 inches)
Borderless panorama (4 x 12 inches)
** The device is compatible with plain and inkjet hagaki from Japan Post only. It is not
compatible with photo hagaki from Japan Post.
Understand supported media types and weights
Tray Type Weight Capacity
Main tray Paper
Transparencies Up to 70 sheets
Photo media
Labels Up to 100 sheets
60 to 105 g/m
(16 to 28 lb bond)
280 g/m
(75 lb bond)
2
Up to 100 sheets of
plain paper
(25 mm or 1 inch
stacked)
(17 mm or 0.67 inch
stacked)
2
Up to 100 sheets
(17 mm or 0.67 inch
stacked)
(17 mm or 0.67 inch
stacked)
Select print media
21
Chapter 2
(continued)
Tray Type Weight Capacity
Main tray
Set minimum margins
The document margins must match (or exceed) these margin settings in portrait
orientation.
Envelopes
Cards
75 to 90 g/m
(20 to 24 lb bond
envelope)
Up to 200 g/m
2
Up to 30 sheets
(17 mm or 0.67 inch
stacked)
2
Up to 80 cards
(110 lb index)
All supported media Up to 100 sheets of
plain paper (text
printing)
Media (1) Left
U.S. Letter
U.S. Legal
A4
U.S. Executive
U.S. Statement
B5
A5
Cards
Custom-sized media
Photo media
Envelopes 3.0 mm
* To achieve this margin setting on a computer running Windows, click the Advanced
tab in the print driver, and select Minimize Margins.
22 Use the device
margin
3.0 mm
(0.118
inches)
(0.118
inches)
(2) Right
margin
3.0 mm
(0.118
inches)
3.0 mm
(0.118
inches)
(3) Top
margin
3.0 mm
(0.118 inches)
3.0 mm
(0.118 inches)
(4) Bottom
margin*
3.0 mm
(0.118
inches)
14.3 mm
(0.563
inches)
Load media
This section provides instructions for loading media into the device.
To load main tray
1. Insert the media print-side down along the right of the main tray. Make sure the
stack of media aligns with the right and back edges of the tray, and does not
exceed the line marking in the tray.
2. Slide the media guides in the tray to adjust them for the media size that you have
loaded.
3. Pull out the tray extender.
NOTE: Do not load paper while the device is printing.
Print on special and custom-sized media
To print on special or custom-sized media (Windows)
1. Load the appropriate media. For more information, see
2. With a document open, click Print on the File menu, and then click Setup,
Properties, or Preferences.
3. Click the Paper/Features tab.
Print on special and custom-sized media
Load media.
23
Chapter 2
4. Select the media size from the Size is drop-down list.
To set a custom media size:
a. Click the Custom button.
b. Type a name for the new custom size.
c. In the Width and Height boxes, type the dimensions, and then click Save.
d. Click OK twice to close the properties or preferences dialog box. Open the
dialog box again.
e. Select the new custom size.
5. To select the media type:
a. Click More in the Type is drop-down list.
b. Click the desired media type, and then click OK.
6. Select the media source from the Source is drop-down list.
7. Change any other settings, and then click OK.
8. Print your document.
To print on special or custom-sized media (Mac OS)
1. Load the appropriate media. For more information, see
2. On the File menu, click Page Setup.
3. Verify that the correct printer is selected.
4. Select the media size.
5. To set a custom media size:
a. Click Manage Custom Sizes in the Paper Size pull-down menu.
b. Click New and type a name for the size in the Paper Size Name box.
c. In the Width and Height boxes, type the dimensions and set the margins, if
desired.
d. Click Done or OK, and then click Save.
6. On the File menu, click Page Setup, and then select the new custom size.
7. Click OK.
8. On the File menu, click Print.
9. Open the Paper Handling panel.
10. Under Destination Paper Size, click the Scale to fit paper size button, and then
select the customized paper size.
11. Change any other desired settings, and then click OK or Print.
Load media.
Print borderless
Borderless printing lets you print to the edges of certain media types and a range of
standard media sizes.
NOTE: Open the file in a software application and assign the image size. Make
sure the size corresponds to the media size on which you are printing the image.
You can also gain access to this feature from the Printing Shortcuts tab. Open
the printer driver, select the Printing Shortcuts tab, and select the printing
shortcut for this print job drop-down list.
24 Use the device
NOTE: Borderless printing is not supported on plain media.
To print a borderless document (Windows)
1. Load the appropriate media. For more information, see
Load media.
2. Open the file that you want to print.
3. From the application, open the print driver:
a. Click File, and then click Print.
b. Click Properties or Setup.
4. Click the Paper/Quality tab.
5. Select the media size from the Size is drop-down list.
6. Select the Borderless Printing check box.
7. Select the media source from the Source is drop-down list.
8. Select the media type from the Type is drop-down list.
NOTE: Borderless printing is not supported on plain media.
9. If you are printing photos, select Best from the Print Quality drop-down list.
Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized
dpi* for optimum print quality.
*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting
might temporarily use a large amount of hard disk space (400 MB or more) and will
print more slowly.
10. Change any other print settings, and then click OK.
11. Print the document.
12. If you printed on photo media with a tear-off tab, remove the tab to make the
document completely borderless.
To print a borderless document (Mac OS)
1. Load the appropriate media. For more information, see
Load media.
2. Open the file that you want to print.
3. Click File, and then click Page Setup.
4. Verify that the correct printer is selected.
5. Select the borderless media size, and then click OK.
6. Click File, and then click Print.
7. Open the Paper Type/Quality panel.
8. Click the Paper tab, and then select the media type from the Paper type drop-
down list.
NOTE: Borderless printing is not supported on plain media.
9. If you are printing photos, select Best from the Quality drop-down list.
Alternatively, select Maximum dpi, which provides up to 4800 x 1200 optimized
dpi*.
*Up to 4800 x 1200 optimized dpi for color printing and 1200 input dpi. This setting
might temporarily use a large amount of hard disk space (400 MB or more) and will
print more slowly.
Print borderless 25
Chapter 2
10. Select the media source. If you are printing on thick or photo media, select the
manual feed option.
11. Change any other print settings, and then click Print.
12. If you printed on photo media with a tear-off tab, remove the tab to make the
document completely borderless.
Set up speed-dial entries
You can set up frequently used fax numbers as speed-dial entries. This lets you dial
those numbers quickly by using the device control panel.
•
Set up fax numbers as speed-dial entries or groups
Print and view a list of speed-dial entries
•
Set up fax numbers as speed-dial entries or groups
You can store fax numbers or groups of fax numbers as speed-dial entries. For
information about printing a list of the speed-dial entries that are set up, see
view a list of speed-dial entries.
•
Set up speed-dial entries
Set up a speed-dial group
•
Set up speed-dial entries
• HP Solution Center (Windows): Open the HP Solution Center and follow the
instructions in the onscreen Help.
• HP Device Manager (Mac OS): Launch HP Device Manager, click Information
and Settings, and then select Fax Speed Dial Settings from the drop-down list.
• Device control panel: Press Setup, select the Speed Dial option, and then press
OK.
◦ To add or change an entry: Select New Speed Dial or Group Speed Dial, and
then press the arrow keys to move to an unused entry number, or type a
number on the keypad. Type the fax number, and then press OK. Include any
pauses or other required numbers, such as an area code, an access code for
numbers outside a PBX system (usually a 9 or 0), or a long-distance prefix.
Type the name, and then press OK.
◦ To delete one entry or all entries: Select Delete Speed Dial, press the arrow
keys to highlight the speed-dial entry that you want to delete, and then press OK.
Print and
Set up a speed-dial group
If you send information to the same group of fax numbers on a regular basis, you can
set up a speed-dial entry for a group in order to simplify the task. The speed-dial entry
for a group can be associated with a speed-dial button on the device control panel.
26 Use the device
A group member must be a member of the speed-dial list before you can add the
member to a speed-dial group. You can add up to 20 fax numbers to each group (with
up to 50 characters for each fax number).
• HP Solution Center (Windows): Open the HP Solution Center and follow the
instructions in the onscreen Help.
• HP Device Manager (Mac OS): Launch HP Device Manager, click Information
and Settings, and then select Fax Speed Dial Settings from the drop-down list.
• Device control panel: Press the Setup button, select the Speed Dial option, and
then press OK.
◦ To add a group: Select Group Speed Dial, select an unassigned speed-dial
entry, and then press OK. Use the arrow keys to highlight a speed-dial entry,
and then press OK to select it. Repeat this step to add additional speed-dial
entries to this group. When finished, exit the menu.
◦ To add entries to a group: Select Group Speed Dial, select the group speed-
dial entry that you want to change, and then press OK. Use the arrow keys to
highlight a speed-dial entry, and then press OK to select it. Repeat this step to
add additional speed-dial entries to this group. When finished, exit the menu.
◦ To delete an entry from a group: Select Group Speed Dial, select the group
speed-dial entry that you want to change, and then press OK. Use the arrow
keys to highlight a speed-dial entry, and then press OK to select it. Repeat this
step to remove additional speed-dial entries from this group. When finished,
exit the menu.
◦ To delete a group: Select Delete Speed Dial, press the arrow keys to highlight
the speed-dial entry that you want to delete, and then press OK.
Print and view a list of speed-dial entries
You can print or view a list of all of the speed-dial entries that have been set up. Each
entry in the list contains the following information:
• Speed-dial number
• Name associated with the fax number or group of fax numbers
• For the fax speed-dial list, the fax number (or all of the fax numbers for a group)
View a list of speed-dial entries
• HP Device Manager (Mac OS): Launch HP Device Manager, click Information
and Settings, and then select Fax Speed Dial Settings from the drop-down list.
• HP Solution Center (Windows): Open the HP Solution Center and follow the
instructions in the onscreen Help.
Set up speed-dial entries 27
3 Print
This section contains the following topics:
•
Change print settings
Cancel a print job
•
Change print settings
You can change print settings (such as paper size or type) from an application or the
printer driver. Changes made from an application take precedence over changes
made from the printer driver. However, after the application is closed, the settings
return to the defaults configured in the driver.
NOTE: To set print settings for all print jobs, make the changes in the printer
driver.
For more information about the features of the Windows printer driver, see the
online help for the driver. For more information about printing from a specific
application, see the documentation that came with the application.
• Change settings from an application for current jobs (Windows)
Change default settings for all future jobs (Windows)
•
Change settings (Mac OS)
•
Change settings from an application for current jobs (Windows)
To change the settings
1. Open the document that you want to print.
2. On the File menu, click Print, and then click Setup, Properties, or Preferences.
(Specific options may vary depending on the application that you are using.)
3. Change the settings that you want, and then click OK, Print, or a similar command.
Change default settings for all future jobs (Windows)
To change the settings
1. Click Start, point to Settings, and then click Printers or Printers and Faxes.
- Or Click Start, click Control Panel, and then double-click Printers.
2. Right-click the printer icon, and then click Properties, Document Defaults, or
Printing Preferences.
3. Change the settings that you want, and then click OK.
28 Print
Change settings (Mac OS)
To change the settings
1. On the File menu, click Page Setup.
2. Verify that the correct printer is selected.
3. Change the settings that you want (such as paper size), and then click OK.
4. On the File menu, click Print to open the print driver.
5. Change the settings that you want (such as media type), and then click OK or Print.
Cancel a print job
You can cancel a print job using one of the following methods.
Device control panel: Press
currently processing. It does not affect jobs waiting to be processed.
Windows: Double-click the printer icon that appears in the lower-right corner of the
computer screen. Select the print job, and then press the Delete key on the keyboard.
Mac OS: Open the System Preferences and select Printer & Faxes. Double-click the
printer in the Printer Browser. Select the print job, click Hold, and then click Delete.
(Cancel button). This clears the job that the device is
Cancel a print job
29
4 Copy
You can produce high-quality color and grayscale copies on a variety of paper types
and sizes.
NOTE: Copying from the HP photo and imaging software is only available on the
Mac OS.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the
device memory until the copying finishes. This can reduce the number of fax pages
stored in memory.
This section contains the following topics:
•
Make copies from the device control panel
Change the copy settings
•
Set the number of copies
•
Set the copy paper size
•
Set the copy paper type
•
Change copy speed or quality
•
Resize an original to fit onto letter or A4 paper
•
Copy a legal-size document onto letter paper
•
Adjust the lightness and darkness of your copy
•
Enhance blurred areas of your copy
•
Enhance light areas of your copy
•
Cancel a copy job
•
Make copies from the device control panel
You can make quality copies from the device control panel.
To make a copy from the device control panel
1. Make sure you have paper loaded in the main tray.
2. Place your original face down on the scanner glass. For more information, see
Load originals.
3. Use the left arrow
• Copy B&W: To select a black-and-white copy job.
• Copy Color: To select a color copy job.
NOTE: If you have a color original, selecting the Copy B&W function
produces a black-and-white copy of the color original, while selecting the Copy
Color function produces a full-color copy of the color original.
4. Press OK.
5. Press Start.
30 Copy
or right arrow to select one of the following functions:
Change the copy settings
You can customize the copy settings to handle nearly any task.
When you change copy settings, the changes are for the current copy job only. You
must set the changes as defaults for the settings to apply to all future copy jobs.
To save the current settings as defaults for future jobs
1. Press left arrow
make any changes to the copy function settings, and then press OK to accept the
changes.
2. Press right arrow
3. Press right arrow
or right arrow to navigate between different copy options,
until Set As Default appears, and then press OK.
to select Yes, and then press OK.
Set the number of copies
You can set the number of copies that you want to print by using the No. of Copies
option on the device control panel.
To set the number of copies from the device control panel
1. Make sure you have paper loaded in the main tray.
2. Place your original face down on the scanner glass.
3. Press the left arrow
then press OK.
4. Press right arrow
press OK.
or right arrow to select Copy B&W or Copy Color, and
or use the keypad to enter the number of copies, and then
TIP: If you hold down either of the arrow buttons, the number of copies
changes by increments of 5 to make it easier to set a large number of copies.
5. Press Start.
NOTE: Copy functions can also be performed using the HP Photosmart Studio
Software (Mac OS). See the software's Help for more information.
Set the copy paper size
You can set the paper size on the device. The paper size you select should match
what is loaded in the main tray.
To set the paper size from the device control panel
1. Press the left arrow
then press OK.
2. Press right arrow
3. Press right arrow
4. Press Start.
or right arrow to select Copy B&W or Copy Color, and
until Copy Paper Size appears, and then press OK.
until the appropriate paper size appears, and then press OK.
Set the copy paper size
31
Chapter 4
NOTE: Copy functions can also be performed using the HP Photosmart Studio
Software (Mac OS). See the software's Help for more information.
Set the copy paper type
You can set the paper type on the device.
To set the paper type for copies from the device control panel
1. Press the left arrow
then press OK.
2. Press right arrow
3. Press right arrow
4. Press Start.
Refer to the following table to determine which paper type setting to choose based on
the paper loaded in the main tray.
Paper type Device control panel setting
Plain paper Plain Paper
HP Bright White Paper Plain Paper
HP Premium Presentation Paper, Matte Premium Inkjet
Other inkjet papers Premium Inkjet
HP Premium Plus Photo Papers Photo Paper
HP Premium Photo Papers Photo Paper
HP Advanced Photo Paper Photo Paper
HP Everyday Photo Paper, Semi-gloss Photo Paper
HP Everyday Photo Paper, Matte Premium Inkjet
Other photo papers Photo Paper
HP Premium Inkjet Transparency Premium Inkjet
HP Iron-on Transfer Premium Inkjet
HP Photo Cards Photo Paper
Other specialty papers Premium Inkjet
Glossy Greeting Card Photo Paper
Matte Greeting Card Premium Inkjet
HP Brochure & Flyer Paper, Glossy Photo Paper
HP Brochure & Flyer Paper, Matte Premium Inkjet
Other Glossy Brochure Photo Paper
Other Matte Brochure Premium Inkjet
or right arrow to select Copy B&W or Copy Color, and
until Copy Paper Type appears, and then press OK.
until the appropriate paper type appears, and then press OK.
32 Copy
(continued)
Paper type Device control panel setting
Plain hagaki Plain Paper
Inkjet hagaki Premium Inkjet
Photo hagaki Photo Paper
NOTE: Copy functions can also be performed using the HP Photosmart Studio
Software (Mac OS). See the software's Help for more information.
Change copy speed or quality
The device provides three options that affect copy speed and quality:
• Best produces the highest quality for all paper and eliminates the banding
(striping) effect that sometimes occurs in solid areas. Best copies slower than the
other quality settings.
• Normal delivers high-quality output and is the recommended setting for most of
your copying. Normal copies faster than Best and is the default setting.
• Fast copies faster than the Normal setting. The text is comparable to the quality of
the Normal setting, but the graphics might be lower quality. The Fast setting uses
less ink and extends the life of your ink cartridges.
To change the copy quality from the device control panel
1. Make sure you have paper loaded in the main tray.
2. Place your original face down on the glass.
3. Press the left arrow
then press OK.
4. Press right arrow
5. Press right arrow
6. Press Start.
or right arrow to select Copy B&W or Copy Color, and
until Copy Quality appears, and then press OK.
until the appropriate paper quality appears, and then press OK.
NOTE: Copy functions can also be performed using the HP Photosmart Studio
Software (Mac OS). See the software's Help for more information.
Change copy speed or quality
33
Chapter 4
Resize an original to fit onto letter or A4 paper
If the image or text on your original fills the entire sheet with no margins, use Fit to
Page or Full Page 91% to reduce your original and prevent unwanted cropping of the
text or images at the edges of the sheet.
TIP: You can also use Fit to Page to enlarge a small photo to fit within the
printable area of a full-size page. In order to do this without changing the
proportions of the original or cropping the edges, the device might leave an uneven
amount of white space around the edges of the paper.
To resize a document from the device control panel
1. Make sure you have paper loaded in the main tray.
2. Place your original face down on the scanner glass.
3. Press the left arrow
then press OK.
4. Press right arrow
5. Press right arrow
6. Press Start.
NOTE: Copy functions can also be performed using the HP Photosmart Studio
Software (Mac OS). See the software's Help for more information.
or right arrow to select Copy B&W or Copy Color, and
until Reduce / Enlarge appears, and then press OK.
until Full Page 91% appears, and then press OK.
Copy a legal-size document onto letter paper
You can use the Legal > Ltr 72% setting to reduce a copy of a legal-size document to
a size that fits onto letter paper.
NOTE: The percentage in the example, Legal > Ltr 72%, might not match the
percentage that appears in the display.
34 Copy
To copy a legal-size document onto letter paper
1. Make sure you have paper loaded in the main tray.
2. Place your original face up in the ADF.
3. Press the left arrow
then press OK.
4. Press right arrow
5. Press right arrow
6. Press Start.
or right arrow to select Copy B&W or Copy Color, and
until Reduce / Enlarge appears, and then press OK.
until Legal > Ltr 72% appears, and then press OK.
Adjust the lightness and darkness of your copy
You can use the Lighter / Darker option to adjust the contrast of the copies you make.
To adjust the copy contrast from the device control panel
1. Make sure you have paper loaded in the main tray.
2. Place your original face down on the scanner glass.
3. Press the left arrow
then press OK.
4. Press right arrow
5. Do one of the following:
• Press right arrow
• Press the left arrow
6. Press Start.
or right arrow to select Copy B&W or Copy Color, and
until Lighter / Darker appears, and then press OK.
to darken the copy, and then press OK.
to lighten the copy, and then press OK.
NOTE: Copy functions can also be performed using the HP Photosmart Studio
Software (Mac OS). See the software's Help for more information.
Enhance blurred areas of your copy
You can use the Enhancements feature to adjust the quality of text documents by
sharpening edges of black text or adjust photographs by enhancing light colors that
might otherwise appear white.
Enhance blurred areas of your copy
35
Chapter 4
The Mixed enhancement is the default option. Use the Mixed enhancement to
sharpen edges of most originals.
To copy a blurred document from the device control panel
1. Make sure you have paper loaded in the main tray.
2. Place your original face down on the scanner glass.
3. Press the left arrow
then press OK.
4. Press right arrow
5. Press right arrow
6. Press Start.
If any of the following occur, turn off Text enhancement by selecting Photo or None:
• Stray dots of color surround some text on your copies
• Large, black typefaces look splotchy (not smooth)
• Thin, colored objects or lines contain black sections
• Horizontal grainy or white bands appear in light- to medium-gray areas
or right arrow to select Copy B&W or Copy Color, and
until Enhancements appears, and then press OK.
until the Text setting appears, and then press OK.
Enhance light areas of your copy
You can use Photo enhancements to enhance light colors that might otherwise
appear white. You can also use Photo enhancements to eliminate or reduce any of
the following that might occur when copying with Text enhancements:
• Stray dots of color surround some text on your copies
• Large, black typefaces look splotchy (not smooth)
• Thin, colored objects or lines contain black sections
• Horizontal grainy or white bands appear in light- to medium-gray areas
To copy an overexposed photo from the device control panel
1. Make sure you have paper loaded in the main tray.
2. Place your original face down on the scanner glass.
3. Press the left arrow
then press OK.
4. Press right arrow
5. Press right arrow
OK.
6. Press Start.
Cancel a copy job
To stop copying, press Cancel on the device control panel.
36 Copy
or right arrow to select Copy B&W or Copy Color, and
until Enhancements appears, and then press OK.
until the Photo enhancement setting appears, and then press
5 Scan
You can scan originals and send them to a variety of destinations, such as a folder on
the network or a program on a computer. You can use the device control panel, the
HP photo and imaging software, and TWAIN-compliant or WIA-compliant programs on
a computer.
Scan functions are only available after you install the software.
This section contains the following topics:
•
Scan an original
Scan from a TWAIN-compliant or a WIA-compliant program
•
Edit a scanned original
•
Change scan settings
•
Cancel a scan job
•
Scan an original
You can start a scan from a computer or from the device control panel. This section
explains how to scan from the device control panel only.
NOTE: You can also use the HP Photosmart Software to scan an image,
including panorama images. Using this software, you can edit a scanned image
and create special projects using a scanned image. For information about how to
scan from the computer, and how to adjust, resize, rotate, crop, and sharpen your
scans, see the onscreen HP Photosmart Software Help that came with your
software.
To use the scan features, your device and computer must be connected and turned
on. The printer software must also be installed and running on your computer prior to
scanning. To verify that the printer software is running on a computer running
Windows, look for the device icon in the system tray at the lower-right side of the
screen, near the clock. To verify this on a computer using the Mac OS, open the HP
Device Manager, and click Scan Picture. If a scanner is available, it will launch the HP
ScanPro application. If it is not available, a message appears to let you know that a
scanner was not found.
NOTE: Closing the HP Digital Imaging Monitor icon in your Windows system tray
can cause your device to lose some of its scan functionality and result in the No
Connection error message. If this happens, you can restore full functionality by
restarting your computer or by starting the HP Photosmart Software.
• Scan an original to a program on a computer (direct connection)
Scan an original to a program on a computer (direct connection)
Use the following steps if your device is directly connected to a computer via a USB
cable.
Scan 37
Chapter 5
When the scan is complete, the program that you have selected opens and displays
the document that you have scanned.
To send a scan to a program on a computer from the HP photo and imaging
software
1. On the computer, open the HP photo and imaging software. For more information,
see
Use the HP photo and imaging software.
2. See the onscreen Help for further instructions.
To send a scan to a program on a computer from the device control panel (direct
connect)
1. Load the original on the scanner glass. For more information, see
2. Press the left arrow
press OK.
3. Press right arrow
photo and imaging software), and then press OK.
4. Press Start.
or the right arrow to select the Scan function, and then
to select the program that you want to use (such as the HP
Load originals.
Scan from a TWAIN-compliant or a WIA-compliant program
The device is TWAIN-complaint and WIA-compliant and works with programs that
support TWAIN-compliant and WIA-compliant scanning devices. While you are in a
TWAIN-compliant or WIA-compliant program, you can gain access to the scanning
feature and scan an image directly into the program.
TWAIN is supported in all Windows and Mac OS operating systems.
In Windows operating systems, WIA is supported only for Windows XP and Vista
direct connections. WIA is not supported for the Mac OS.
•
Scan from a TWAIN-compliant program
Scan from a WIA-compliant program
•
Scan from a TWAIN-compliant program
Generally, a software program is TWAIN-compliant if it has a command such as
Acquire, File Acquire, Scan, Import New Object, Insert from, or Scanner. If you
are unsure whether the program is compliant or you do not know what the command is
called, see the software program Help or documentation.
Start the scan from within the TWAIN-compliant program. See the software program
Help or documentation for information about the commands and steps to use.
Scan from a WIA-compliant program
Generally, a software program is WIA-compliant if it has a command such as Picture/
From Scanner or Camera in the Insert or File menu. If you are unsure whether the
program is compliant or you do not know what the command is called, see the
software program Help or documentation.
Start the scan from within the WIA-compliant program. See the software program Help
or documentation for information about the commands and steps to use.
38 Scan
Edit a scanned original
You can edit a scanned image using the HP Photosmart Software. You can also edit a
scanned document by using your Optical Character Recognition (OCR) software.
NOTE: To edit a scanned image, OCR software must be installed on your
computer.
• Edit a scanned photo or graphic
Edit a scanned document using optical character recognition (OCR) software
•
Edit a scanned photo or graphic
You can edit a scanned photo or graphic using the HP Photosmart Software. Use this
software to adjust the brightness, contrast, color saturation, and more. You can also
rotate the image using the HP Photosmart Software.
For more information, see the onscreen HP Photosmart Software Help.
Edit a scanned document using optical character recognition (OCR) software
You can use OCR software to import scanned text into your preferred word-processing
program for editing. This allows you to edit letters, newspaper clippings, and many
other documents.
You can specify the word-processing program that you want to use for editing. If the
word-processing icon is not present or active, either you do not have word-processing
software installed on your computer, or the scanner software did not recognize the
program during the installation. See the onscreen Help for the HP photo and imaging
software for information about how to create a link to the word-processing program.
The OCR software does not support scanning colored text. Colored text is always
converted to black-and-white text before being sent to OCR. Thus, all text in the final
document is in black and white, regardless of the original color.
Because of the complexity of some word-processing programs and their interaction
with the device, it is sometimes preferable to scan to Wordpad (a Windows
accessory), and then cut and paste the text into the preferred word-processing
program.
Change scan settings
To change scan settings
• HP Device Manager (Mac OS): Launch HP Device Manager, click Information
and Settings, and then select Scan Preferences from the drop-down list.
• Windows: Open the device software, select Settings, select Scan Settings and
Preferences, then select from the available options and make your selections.
Cancel a scan job
To cancel a scan job, press Cancel on the device control panel.
Cancel a scan job
39
6
Fax
You can use the device to send and receive faxes, including color faxes. You can
schedule faxes to be sent at a later time and set up speed-dials to send faxes quickly
and easily to frequently used numbers. From the device control panel, you can also
set a number of fax options, such as resolution and the contrast between lightness
and darkness on the faxes you send.
If the device is directly connected to a computer, you can use the HP photo and
imaging software to perform fax procedures that are not available from the device
control panel. For more information, see
NOTE: Before you begin faxing, make sure you have set up the device properly
for faxing. You might have already done this as part of the initial setup, by using
either the device control panel or the software that came with the device. You can
verify the fax is set up correctly by running the fax setup test from the device
control panel. To run the fax test, press Setup, select Tools, select Run fax test,
and then press OK.
This section contains the following topics:
•
Send a fax
Receive a fax
•
Change fax settings
•
Fax over the Internet
•
Test fax setup
•
Use reports
•
Cancel a fax
•
Use the HP photo and imaging software.
Send a fax
You can send a fax in a variety of ways. Using the device control panel, you can send
a black-and-white or color fax. You can also send a fax manually from an attached
phone. This allows you to speak with the recipient before sending the fax.
•
Send a basic fax
Send a fax manually from a phone
•
Send a fax using monitor dialing
•
Send a fax from memory
•
Schedule a fax to send later
•
Send a fax to multiple recipients
•
Send a color original or photo fax
•
Change the fax resolution and Lighter / Darker settings
•
Send a fax in Error Correction Mode
•
40
Fax
Send a basic fax
You can easily send a single- or multiple-page black-and-white fax by using the device
control panel.
NOTE: If you need printed confirmation that your faxes were successfully sent,
enable fax confirmation before sending any faxes.
TIP: You can also send a fax manually from a phone or by using monitor dialing.
These features allow you to control the pace of your dialing. They are also useful
when you want to use a calling card to charge the call and you have to respond to
tone prompts while dialing.
NOTE: The Speed Dial and Redial buttons are only available with the HP
Officejet J4660 All-in-One.
To send a basic fax from the device control panel
1. Load your originals. For additional information, see
2. Press the left arrow
press OK.
3. Enter the fax number by using the keypad, or by pressing Speed Dial or Redial to
redial the last number dialed (HP Officejet J4660).
Load originals.
or right arrow to select Fax B&W or Fax Color, and then
TIP: To add a pause in the fax number you are entering, press Redial, or
press the * button repeatedly, until a dash (-) appears on the display.
NOTE: After entering a number, you can select a fax number from the speed
dial list. You can also select a number from the speed dial list, and then enter a
phone number after the number. You cannot enter a fax number that has more
than 50 characters.
4. Press Start.
If the device detects an original loaded in the automatic document feeder, it
sends the document to the number you entered.
TIP: If the recipient reports issues with the quality of the fax you sent, you can
try changing the resolution or contrast of your fax.
Send a fax manually from a phone
Sending a fax manually allows you to make a phone call and talk with the recipient
before you send the fax. This is useful if you want to inform the recipient that you are
going to send them a fax before sending it. When you send a fax manually, you can
hear the dial tones, telephone prompts, or other sounds through the handset on your
telephone. This makes it easy for you to use a calling card to send your fax.
Depending on how the recipient has their fax machine set up, the recipient might
answer the phone, or the fax machine might take the call. If a person answers the
phone, you can speak with the recipient before sending the fax. If a fax machine
Send a fax
41
Chapter 6
answers the call, you can send the fax directly to the fax machine when you hear the
fax tones from the receiving fax machine.
To send a fax manually from an extension phone
1. Load your originals. For additional information, see
2. Press the left arrow
or right arrow to select Fax B&W or Fax Color, and then
Load originals.
press OK.
3. Dial the number by using the keypad on the phone that is connected to the device.
NOTE: Do not use the keypad on the device control panel of the device when
manually sending a fax. You must use the keypad on your phone to dial the
recipient's number.
TIP: To switch between Fax B&W or Fax Color, press the Back button.
4. If the recipient answers the telephone, you can engage in a conversation before
sending your fax.
NOTE: If a fax machine answers the call, you will hear fax tones from the
receiving fax machine. Proceed to the next step to transmit the fax.
5. When you are ready to send the fax, press Start.
NOTE: If prompted, select Send Fax, and then place the original in the ADF.
If you were speaking with the recipient before sending the fax, inform the recipient
that they should press Start on their fax machine after they hear fax tones.
The telephone line is silent while the fax is transmitting. At this point, you can hang
up the telephone. If you want to continue speaking with the recipient, remain on
the line until the fax transmission is complete.
Send a fax using monitor dialing
Monitor dialing allows you to dial a number from the device control panel as you would
dial a regular telephone. When you send a fax using monitor dialing, you can hear the
dial tones, telephone prompts, or other sounds through the speakers on the device.
This enables you to respond to prompts while dialing, as well as control the pace of
your dialing.
TIP: If you do not enter your calling card PIN fast enough, the device might start
sending fax tones too soon and cause your PIN not to be recognized by the calling
card service. If this is the case, you can create a speed dial entry to store the PIN
for your calling card.
NOTE: Make sure the volume is turned on, or you will not hear a dial tone.
42
Fax
To send a fax using monitor dialing from the device control panel
1. Load your originals. For additional information, see
automatic document feeder (ADF).
2. Press the left arrow
press Start.
If the device detects an original loaded in the automatic document feeder, you will
hear a dial tone.
3. When you hear the dial tone, enter the number by using the keypad on the device
control panel.
4. Follow any prompts that might occur.
TIP: If you are using a calling card to send a fax and you have your calling
card PIN stored as a speed dial, when prompted to enter your PIN, press
Speed Dial to select the speed dial entry where you have your PIN stored.
Your fax is sent when the receiving fax machine answers.
Send a fax from memory
You can scan a black-and-white fax into memory and then send the fax from memory.
This feature is useful if the fax number you are trying to reach is busy or temporarily
unavailable. The device scans the originals into memory and sends them once it is
able to connect to the receiving fax machine. After the device scans the pages into
memory, you can immediately remove the originals from the document feeder tray.
NOTE: You can only send a black-and-white fax from memory.
Load an original in the
or right arrow to select Fax B&W or Fax Color, and then
To send a fax from memory
1. Load your originals. For additional information, see
2. Press the left arrow
press OK.
3. Enter the fax number by using the keypad, press Speed Dial to select a speed
dial, or press Redial/Pause to redial the last number dialed.
4. Press right arrow
5. Press right arrow
6. Press Start.
The device scans the originals into memory and sends the fax when the receiving
fax machine is available.
Schedule a fax to send later
You can schedule a black-and-white fax to be sent within the next 24 hours. This
enables you to send a black-and-white fax late in the evening, when phone lines are
not as busy or phone rates are lower, for example. The device automatically sends
your fax at the specified time.
You can only schedule one fax to be sent at a time. You can continue to send faxes
normally, however, while a fax is scheduled.
NOTE: You can only send faxes in black and white due to memory limitations.
Load originals.
or right arrow to select Fax B&W or Fax Color, and then
until Fax Method appears, and then press OK.
until Scan & Fax appears, and then press OK.
Send a fax
43
Chapter 6
To schedule a fax from the device control panel
1. Load your originals. For additional information, see
2. Press the left arrow
or right arrow to select Fax B&W or Fax Color, and then
Load originals.
press OK.
3. Press right arrow
4. Press right arrow
until Fax Method appears, and then press OK.
until Send Fax Later appears, and then press OK.
5. Enter the send time by using the numeric keypad, and then press OK. If prompted,
use the arrow keys to select AM or PM.
6. Enter the fax number by using the keypad, press Speed Dial to select a speed
dial, or press Redial/Pause to redial the last number dialed.
7. Press Start.
The device scans all pages and the scheduled time appears on the display. The
fax is sent at the scheduled time.
To cancel a scheduled fax
1. Press the left arrow
or right arrow to select Fax B&W or Fax Color, and then
press OK.
2. Press right arrow
3. Press right arrow
until Fax Method appears, and then press OK.
until Normal Fax appears, and then press OK.
If there is a fax already scheduled, the Cancel prompt appears on the display.
4. Press 1 to select Yes.
NOTE: You can also cancel the scheduled fax by pressing Cancel on the
device control panel when the scheduled time is visible on the display.
Send a fax to multiple recipients
This section contains the following topics:
•
Send a fax to multiple recipients from the device control panel
Send a fax to multiple recipients from the device control panel
You can send a fax to multiple recipients at once by grouping individual speed dial
entries into group speed dial entries.
To send a fax to multiple recipients using group speed dial
1. Load your originals. For additional information, see
or right arrow to select Fax B&W, and then press OK.
44
2. Press the left arrow
Fax
Load originals.
3. Press the left arrow or right arrow until the appropriate group speed dial entry
appears.
TIP: You can also select a speed dial entry by entering its speed dial code
using the keypad on the device control panel or you can press the Speed Dial
button repeatedly (HP Officejet J4660 only).
4. Press Start.
If the device detects an original loaded in the automatic document feeder, it sends
the document to each number in the group speed dial entry.
NOTE: You can only use group speed dial entries to send faxes in black and
white, because of memory limitations. The device scans the fax into memory
then dials the first number. When a connection is made, it sends the fax and
dials the next number. If a number is busy or not answering, the device follows
the settings for Busy Redial and No Answer Redial. If a connection cannot be
made, the next number is dialed and an error report is generated.
Send a color original or photo fax
You can fax a color original or photo from the device. If it determines that the
recipient's fax machine only supports black-and-white faxes, the fax is sent in black
and white.
HP recommends that you use only color originals for color faxing.
To send a color original or photo fax from the device control panel
1. Load your originals. For additional information, see
2. Press the left arrow
3. Enter the fax number by using the keypad, press Speed Dial to select a speed
dial, or press Redial/Pause to redial the last number dialed.
4. Press Start.
If the device detects an original loaded in the automatic document feeder, it sends
the document to the number you entered.
or right arrow to select Fax Color, and then press OK.
Load originals.
NOTE: If the recipient's fax machine only supports black-and-white faxes, the
HP All-in-One automatically sends the fax in black and white. A message
appears after the fax has been sent indicating that the fax was sent in black
and white. Press OK to clear the message.
Change the fax resolution and Lighter / Darker settings
You can change the Resolution and Lighter / Darker settings for documents that you
are faxing.
NOTE: These settings do not affect copy settings. Copy quality and lightness/
darkness are set independently from fax resolution and lightness/darkness. Also,
the settings that you change from the device control panel do not affect faxes you
send from your computer.
Send a fax
45
Chapter 6
This section contains the following topics:
•
Change the fax resolution
Change the Lighter / Darker setting
•
Set new default settings
•
Change the fax resolution
The Resolution setting affects the transmission speed and quality of faxed black-andwhite documents. If the receiving fax machine does not support the resolution you
have chosen, the HP All-in-One sends faxes at the highest resolution supported by the
receiving fax machine.
NOTE: You can only change the resolution for faxes that you are sending in black
and white. The device sends all color faxes using Fine resolution.
The following resolution settings are available for sending faxes: Fine, Very Fine,
Photo, and Standard.
• Fine: provides high-quality text suitable for faxing most documents. This is the
default setting. When sending faxes in color, the device always uses the Fine
setting.
• Very Fine: provides the best quality fax when you are faxing documents with very
fine detail. If you choose Very Fine, be aware that the faxing process takes longer
to complete and you can only send black-and-white faxes using this resolution. If
you send a color fax, it will be sent using Fine resolution instead.
• Photo: provides the best quality fax when sending photographs in black and white.
If you choose Photo, be aware that the faxing process takes longer to complete.
When faxing photographs in black and white, HP recommends that you choose
Photo.
• Standard: provides the fastest possible fax transmission with the lowest quality.
When you exit the Fax menu, this option returns to the default setting unless you set
your changes as the default.
46
To change the resolution from the device control panel
1. Load your originals. For additional information, see
2. Press the left arrow
or right arrow to select Fax B&W, and then press OK.
Load originals.
3. Enter the fax number by using the keypad, press Speed Dial to select a speed
dial, or press Redial/Pause to redial the last number dialed.
4. Press right arrow
5. Press right arrow
until Resolution appears, and then press OK.
to select a resolution setting, and then press OK.
6. Press Start.
If the device detects an original loaded in the automatic document feeder, it sends
the document to the number you entered.
Change the Lighter / Darker setting
You can change the contrast of a fax to be darker or lighter than the original. This
feature is useful if you are faxing a document that is faded, washed out, or
handwritten. You can darken the original by adjusting the contrast.
Fax
NOTE: The Lighter / Darker setting applies to black-and-white faxes only, not
color faxes.
When you exit the Fax menu, this option returns to the default setting unless you set
your changes as the default.
To change the Lighter / Darker setting from the device control panel
1. Load your originals. For additional information, see
2. Press the left arrow
or right arrow to select Fax B&W, and then press OK.
Load originals.
3. Enter the fax number by using the keypad, press Speed Dial to select a speed
dial, or press Redial/Pause to redial the last number dialed.
4. Press right arrow
5. Press the left arrow
until Lighter / Darker appears, and then press OK.
to lighten the fax or press right arrow to darken it, and
then press OK.
The indicator moves to the left or right as you press an arrow button.
6. Press Start.
If the device detects an original loaded in the automatic document feeder, it sends
the document to the number you entered.
Set new default settings
You can change the default value for the Resolution and Lighter / Darker settings
through the device control panel.
To set new default settings from the device control panel
1. Make changes to the Resolution and Lighter / Darker fax settings, and then
press OK.
2. Press right arrow
3. Press right arrow
until Set As Default appears, and then press OK.
until Yes appears, and then press OK.
Send a fax in Error Correction Mode
Error Correction Mode (ECM) prevents loss of data due to poor phone lines by
detecting errors that occur during transmission and automatically requesting
retransmission of the erroneous portion. Phone charges are unaffected, or might even
be reduced, on good phone lines. On poor phone lines, ECM increases sending time
and phone charges, but sends the data much more reliably. The default setting is On.
Turn ECM off only if it increases phone charges substantially, and you can accept
poorer quality in exchange for reduced charges.
Before turning the ECM setting off, consider the following. If you turn ECM off
• The quality and transmission speed of faxes you send and receive are affected.
• The Fax Speed is automatically set to Medium.
• You will no longer be able to send or receive faxes in color.
To change the ECM setting from the device control panel
1. Press Setup.
2. Press right arrow
until Fax Settings appears, and then press OK.
Send a fax
47
Chapter 6
3. Press right arrow until Error Correction Mode appears, and then press OK.
4. Press right arrow
Receive a fax
You can receive faxes automatically or manually. If you turn off the Auto Answer
option, you must receive faxes manually. If you turn on the Auto Answer option (the
default setting), the device automatically answers incoming calls and receives faxes
after the number of rings that are specified by the Rings to Answer setting. (The
default Rings to Answer setting is five rings.)
If you receive a legal-size fax and the device is not currently set to use legal-size
paper, the device reduces the fax so that it fits on the paper that is loaded. If you have
disabled the Automatic Reduction feature, the device prints the fax on two pages.
NOTE: If you are copying a document when a fax arrives, the fax is stored in the
device memory until the copying finishes. This can reduce the number of fax pages
stored in memory.
• Receive a fax manually
Set up backup fax
•
Reprint received faxes from memory
•
Poll to receive a fax
•
Forward faxes to another number
•
Set the paper size for received faxes
•
Set automatic reduction for incoming faxes
•
Block junk fax numbers
•
Receive faxes to your computer
•
to select On or Off, and then press OK.
Receive a fax manually
When you are on the phone, the person you are speaking with can send you a fax
while you are still connected. This is referred to as manual faxing. Use the instructions
in this section to receive a manual fax.
NOTE: You can pick up the handset to talk or listen for fax tones.
You can receive faxes manually from a phone that is:
• Directly connected to the device (on the 2-EXT port)
• On the same phone line, but not directly connected to the device
To receive a fax manually
1. Make sure the device is turned on and you have paper loaded in the main tray.
2. Remove any originals from the document feeder tray.
3. Set the Rings to Answer setting to a high number to allow you to answer the
incoming call before the device answers. Or, turn off the Auto Answer setting so
that the device does not automatically answer incoming calls.
48
Fax
4. If you are currently on the phone with the sender, instruct the sender to press Start
on their fax machine.
5. When you hear fax tones from a sending fax machine, do the following:
a. Press the left arrow
b. Press Start.
c. After the device begins to receive the fax, you can hang up the phone or
remain on the line. The phone line is silent during fax transmission.
Set up backup fax
Depending on your preference and security requirements, you can set up the device to
store all the faxes it receives, only the faxes it receives while the device is in an error
condition, or none of the faxes it receives.
The following Backup fax modes are available:
or the right arrow to select Fax B&W or Color fax.
On The default setting. When Backup fax is On, the device stores all
On Error Only Causes the device to store faxes in memory only if an error condition
Off Faxes are never stored in memory. For example, you might want to turn
received faxes in memory. This enables you to reprint up to eight of the
most recently printed faxes if they are still saved in memory.
NOTE: When device memory is low, it overwrites the oldest, printed
faxes as it receives new faxes. If the memory becomes full of unprinted
faxes, the device stops answering incoming fax calls.
NOTE: If you receive a fax that is too large, such as a very detailed
color photo, it might not be stored in memory due to memory limitations.
exists that prevents the device from printing the faxes (for example, if the
device runs out of paper). The device continues to store incoming faxes
as long as there is memory available. (If the memory becomes full, the
device stops answering incoming fax calls.) When the error condition is
resolved, the faxes stored in memory print automatically, and then they
are deleted from memory.
off Backup fax for security purposes. If an error condition occurs that
prevents the device from printing (for example, the device runs out of
paper), the device stops answering incoming fax calls.
NOTE: If Backup fax is enabled and you turn off the device, all faxes stored in
memory are deleted, including any unprinted faxes that you might have received
while the device was in an error condition. You must contact the senders to ask
them to resend any unprinted faxes. For a list of the faxes you have received, print
the Fax Log. The Fax Log is not deleted when the device is turned off.
To set backup fax from the device control panel
1. Press Setup.
2. Press right arrow
3. Press right arrow
4. Press right arrow
until Tools appears, and then press OK.
until Backup fax appears, and then press OK.
to select On, On Error Only, or Off.
5. Press OK.
Receive a fax
49
Chapter 6
Reprint received faxes from memory
If you set the Backup fax mode to On, the received faxes are stored in memory,
whether the device has an error condition or not.
NOTE: After the memory becomes full, the oldest, printed faxes are overwritten
as new faxes are received. If all the stored faxes are unprinted, the device does
not receive any fax calls until you print or delete the faxes from memory. You might
also want to delete the faxes in memory for security or privacy purposes.
Depending on the sizes of the faxes in memory, you can reprint up to eight of the most
recently printed faxes, if they are still in memory. For example, you might need to
reprint your faxes if you lost the copy of your last printout.
To reprint faxes in memory from the device control panel
1. Make sure you have paper loaded in the main tray.
2. Press Setup.
3. Press right arrow
4. Press right arrow
The faxes are printed in the reverse order from which they were received with the
most recently received fax printed first, and so on.
5. Press Start.
6. If you want to stop reprinting the faxes in memory, press Cancel.
until Print Report appears, and then press OK.
until Reprint Faxes appears, and then press OK.
To delete all the faxes in memory from the device control panel
▲ Turn off the device by pressing the Power button.
All faxes stored in memory are deleted from memory when you turn off the power.
Poll to receive a fax
Polling allows the HP All-in-One to ask another fax machine to send a fax that it has in
its queue. When you use the Poll to Receive feature, the HP All-in-One calls the
designated fax machine and requests the fax from it. The designated fax machine
must be set for polling and have a fax ready to send.
NOTE: The HP All-in-One does not support polling pass codes. Polling pass
codes are a security feature that require the receiving fax machine to provide a
pass code to the device it is polling in order to receive the fax. Make sure the
device you are polling does not have a pass code set up (or has not changed the
default pass code) or the HP All-in-One will not be able to receive the fax.
To set up poll to receive a fax from the device control panel
1. Press the left arrow
then press OK.
2. Press right arrow
3. Press right arrow
or the right arrow to select Fax B&W or Color fax, and
until Fax Method appears, and then press OK.
until Poll to Receive appears, and then press OK.
50
Fax
4. Enter the fax number of the other fax machine.
5. Press Start.
NOTE: If you selected Color Fax but the sender sent the fax in black and
white, the device prints the fax in black and white.
Forward faxes to another number
You can set up the device to forward your faxes to another fax number. A received
color fax is forwarded in black and white.
HP recommends that you verify the number you are forwarding to is a working fax line.
Send a test fax to make sure the fax machine is able to receive your forwarded faxes.
To forward faxes from the device control panel
1. Press Setup.
2. Press right arrow
3. Press right arrow
4. Press right arrow
NOTE: If the device is not able to forward the fax to the designated fax
machine (for example, if it is not turned on), the device prints the fax. If you set
up the device to print error reports for received faxes, it will also print an error
report.
5. At the prompt, enter the number of the fax machine that will receive the forwarded
faxes, and then press OK.
Fax Forwarding appears on the device control panel display.
If the device loses power when Fax Forwarding is set up, it saves the Fax
Forwarding setting and phone number. When the power is restored to the device,
the Fax Forwarding setting is still On.
until Fax Settings appears, and then press OK.
until Fax Forwarding appears, and then press OK.
until On appears, and then press OK.
NOTE: You can cancel fax forwarding by pressing Cancel on the device
control panel when the Fax Forwarding message is visible on the display, or
you can select Off from the Fax Fwd, Black menu.
Set the paper size for received faxes
You can select the paper size for received faxes. The paper size you select should
match what is loaded in your main tray. Faxes can be printed on letter, A4, or legal
paper only.
NOTE: If an incorrect paper size is loaded in the main tray when you receive a
fax, the fax does not print and an error message appears on the display. Load
letter, A4, or legal paper, and then press OK to print the fax.
To set the paper size for received faxes from the device control panel
1. Press Setup.
2. Press right arrow
3. Press right arrow
until Fax Settings appears, and then press OK.
until Paper Options appears, and then press OK.
Receive a fax
51
Chapter 6
4. Press right arrow until Fax Paper Size appears, and then press OK.
5. Press right arrow
to select an option, and then press OK.
Set automatic reduction for incoming faxes
The Automatic Reduction setting determines what the HP All-in-One does if it
receives a fax that is too large for the default paper size. This setting is turned on by
default, so the image of the incoming fax is reduced to fit on one page, if possible. If
this feature is turned off, information that does not fit on the first page is printed on a
second page. Automatic Reduction is useful when you receive a legal-size fax and
letter-size paper is loaded in the main tray.
To set automatic reduction from the device control panel
1. Press Setup.
2. Press right arrow
3. Press right arrow
4. Press right arrow
5. Press right arrow
until Fax Settings appears, and then press OK.
until Paper Options appears, and then press OK.
until Auto Fax Resize appears, and then press OK.
to select Off or On.
6. Press OK.
Block junk fax numbers
If you subscribe to a caller ID service through your phone provider, you can block
specific fax numbers so the device does not print faxes received from those numbers.
When an incoming fax call is received, the device compares the number to the list of
junk fax numbers to determine if the call should be blocked. If the number matches a
number in the blocked fax numbers list, the fax is not printed. (The maximum number
of fax numbers you can block varies by model.)
52
NOTE: This feature is not supported in all countries/regions. If it is not supported
in your country/region, Junk Fax Blocker does not appear in the Fax Settings
menu.
NOTE: If no phone numbers are added in the Caller ID list, it is assumed that the
user has not signed up for the Caller ID service with the phone company.
• Add numbers to the junk fax list
Remove numbers from the junk fax list
•
Add numbers to the junk fax list
You can block specific numbers by adding them to the junk fax list.
To manually enter a number to block
1. Press Setup.
2. Press right arrow
3. Press right arrow
4. Press right arrow
Fax
to select Fax Settings, and then press OK.
to select Junk Fax Blocker, and then press OK.
to select Add, and then press OK.
5. To select a fax number to block from the caller ID list, select Select no.
- or To manually enter a fax number to block, select Enter no.
6. After entering a fax number to block, press OK.
Make sure you enter the fax number as it appears on the control-panel display,
and not the fax number that appears on the fax header of the received fax, as
these numbers can be different.
7. When the Enter Another? prompt appears, do one of the following:
• If you want to add another number to the list of junk fax numbers, press
Yes, and then repeat step 5 for each number you want to block.
• If you are done, press No.
Remove numbers from the junk fax list
If you no longer want to block a fax number, you can remove a number from your junk
fax list.
To remove numbers from the list of junk fax numbers
1. Press Setup.
2. Press Fax Settings, and then press OK.
3. Press Junk Fax Blocker, and then press OK.
4. Press Delete, and then press OK.
5. Press the right arrow button to scroll through the numbers you have blocked.
When the number you want to remove appears, press OK to select it.
6. When the Delete Another? prompt appears, do one of the following:
• If you want to remove another number from the list of junk fax numbers,
press Yes, and then repeat step 5 for each number you no longer want to block.
• If you are done, press No.
Receive faxes to your computer
Use Fax to PC to automatically receive faxes and save faxes directly to your
computer. With Fax to PC, you can store digital copies of your faxes easily and also
eliminate the hassle of dealing with bulky paper files. Received faxes are saved as
TIFF (Tagged Image File Format). Once the fax is received, you get a notification with
a link to the folder where the fax is saved.
The files are named in the following method: XXXX_YYYYYYYY_ZZZZZZ.tif, where X
is the sender's information, Y is the date, and Z is the time that the fax was received.
NOTE: Fax to PC is available for receiving black-and-white faxes only. Color
faxes are printed instead of being saved to the computer.
NOTE: Fax to PC is only supported on Windows.
NOTE: Faxes stored in the device memory will be lost if power is lost.
This section contains the following topics:
•
Activate Fax to PC
Modify Fax to PC settings
•
Receive a fax
53
Chapter 6
Activate Fax to PC
Use the Fax to PC Setup Wizard to activate Fax to PC. The Fax to PC Setup Wizard
can be started from the Solution Center.
NOTE: If you turn on Fax to PC, make sure the Backup Fax Reception is set to
"On".
Fax to PC requirements:
• The administrator program, the computer that activated the Fax to PC feature,
must be on at all times. Only one computer can act as the Fax to PC administrator
computer.
• The destination folder's computer or server, if different than the Fax to PC
administrator computer, must be on at all times. The destination computer must
also be awake, faxes will not be saved if the computer is asleep or in hibernate
mode.
• HP Digital Imaging monitor in Windows Taskbar must be on at all times.
• Paper must be loaded in the input tray.
To start the Fax to PC Setup Wizard from the Solution Center
1. Open the Solution Center. For more information, see
Use the HP Solution Center
(Windows).
2. Select Settings, and then select Fax to PC Setup Wizard.
3. Follow the onscreen instructions to set up Fax to PC.
Modify Fax to PC settings
You can update the Fax to PC settings from your computer at any time from the Fax
settings page in the Solution Center. You can turn off Fax to PC and disable printing
faxes from the device control panel.
To modify Fax to PC settings from the device control panel
1. Press the Setup button, select Fax Settings, and then Fax to PC.
2. Select the setting that you want to change. You can change the following settings:
• View PC hostname: View the name of the computer that is set up to
administer Fax to PC.
• Turn Off: Turn off Fax to PC.
NOTE: Use the Solution Center to turn on Fax to PC.
• Disable Fax Print: Choose this option to print faxes as they are received. If
you turn off printing, color faxes will still print.
NOTE: Because color faxes are not saved to the computer, color faxes
are still printed. However, some multi-page color faxes may be too large for
the device memory.
54
Fax
To modify Fax to PC settings from the Solution Center
1. Open the Solution Center. For more information, see
(Windows).
2. Select Settings, and then select Fax Settings.
3. Select the Fax to PC Settings tab.
4. Make any changes to the settings you want to modify. Press OK.
NOTE: Any changes you make will overwrite the original settings.
Change fax settings
After completing the steps in the getting started guide that came with the device, use
the following steps to change the initial settings or to configure other options for faxing.
•
Configure the fax header
Set the answer mode (Auto answer)
•
Set the number of rings before answering
•
Change the answer ring pattern for distinctive ring
•
Set the fax error correction mode
•
Set the dial type
•
Set the redial options
•
Set the fax speed
•
Configure the fax header
The fax header prints your name and fax number on the top of every fax you send. HP
recommends that you set up the fax header by using the software that you installed
with the device. You can also set up the fax header from the device control panel, as
described here.
Use the HP Solution Center
NOTE: In some countries/regions, the fax header information is a legal
requirement.
To set or change the fax header
1. Press Setup.
2. Press right arrow
3. Press right arrow
4. Enter your personal or company name using the numeric keypad, and then press OK.
5. Enter your fax number by using the numeric keypad, and then press OK.
to select Fax Settings, and then press OK.
to select Fax Header, and then press OK.
Change fax settings
55
Chapter 6
Set the answer mode (Auto answer)
The answer mode determines whether the device answers incoming calls.
• Turn on the Auto Answer setting if you want the device to answer faxes
automatically. The device answers all incoming calls and faxes.
• Turn off the Auto Answer setting if you want to receive faxes manually. You must
be available to respond in person to the incoming fax call or the device does not
receive faxes.
To set the answer mode to manual or automatic via the device control panel
1. Press Setup.
2. Press right arrow
3. Press right arrow
4. Press right arrow
5. Press right arrow
press OK.
When Auto Answer is On, the device answers calls automatically. When Auto
Answer is Off, it does not answer calls.
to select Fax Settings, and then press OK.
to select Answer Options, and then press OK.
to select Auto Answer, and then press OK.
to select On or Off as appropriate for your setup, and then
Set the number of rings before answering
If you turn on the Auto Answer setting, you can specify how many rings occur before
incoming calls are automatically answered.
The Rings to Answer setting is important if you have an answering machine on the
same phone line as the device, because you want the answering machine to answer
the phone before the device does. The number of rings to answer for the device
should be greater than the number of rings to answer for the answering machine.
For example, set your answering machine to a low number of rings and the device to
answer in the maximum number of rings. (The maximum number of rings varies by
country/region.) In this setup, the answering machine answers the call and the device
monitors the line. If the device detects fax tones, it receives the fax. If the call is a
voice call, the answering machine records the incoming message.
To set the number of rings before answering via the device control panel
1. Press Setup.
2. Press right arrow
3. Press right arrow
4. Press right arrow
5. Enter the appropriate number of rings by using the keypad, or press left arrow
right arrow
6. Press OK to accept the setting.
to select Fax Settings, and then press OK.
to select Answer Options, and then press OK.
to select Rings to Answer, and then press OK.
to change the number of rings.
Change the answer ring pattern for distinctive ring
Many phone companies offer a distinctive ring feature that allows you to have several
phone numbers on one phone line. When you subscribe to this service, each number
is assigned a different ring pattern. You can set up the device to answer incoming calls
that have a specific ring pattern.
56
Fax
or
If you connect the device to a line with distinctive ring, have your telephone company
assign one ring pattern to voice calls and another ring pattern to fax calls. HP
recommends that you request double or triple rings for a fax number. When the device
detects the specified ring pattern, it answers the call and receives the fax.
If you do not have a distinctive ring service, use the default ring pattern, which is All
Rings.
NOTE: The HP fax cannot receive faxes when the main phone number is off the
hook.
To change the answer ring pattern for distinctive ring via the device control panel
1. Verify that the device is set to answer fax calls automatically.
2. Press Setup.
3. Press right arrow
4. Press right arrow
When the phone rings with the ring pattern assigned to your fax line, the device
answers the call and receives the fax.
to select Basic Settings, and then press OK.
to select Ring Pattern, and then press OK.
Set the fax error correction mode
Typically, the device monitors the signals on the phone line while it is sending or
receiving a fax. If it detects an error signal during the transmission and the errorcorrection setting is on, the device can request that a portion of the fax be resent.
Turn off error correction only if you are having trouble sending or receiving a fax, and
you want to accept the errors in the transmission. Turning off the setting might be
useful when you are trying to send a fax to another country/region or receive a fax
from another country/region, or if you are using a satellite phone connection.
To set the fax error-correction mode
1. Press Setup.
2. Press right arrow
3. Press right arrow
4. Press right arrow
Set the dial type
Use this procedure to set tone-dialing or pulse-dialing mode. The factory-set default is
Tone. Do not change the setting unless you know that your phone line cannot use
tone dialing.
NOTE: The pulse-dialing option is not available in all countries/regions.
To set the dial type
1. Press Setup.
2. Press right arrow
3. Press right arrow
4. Press right arrow
to select Fax Settings, and then press OK.
to select Error Correction, and then press OK.
to select On or Off, and then press OK.
to select Basic Settings, and then press OK.
to select Tone or Pulse, and then press OK.
to select the appropriate option, and then press OK.
Change fax settings
57
Chapter 6
Set the redial options
If the device was unable to send a fax because the receiving fax machine did not
answer or was busy, the device attempts to redial based on the settings for the busyredial and no-answer-redial options. Use the following procedure to turn the options on
or off.
• Busy redial: If this option is turned on, the device redials automatically if it
receives a busy signal. The factory-set default for this option is ON.
• No answer redial: If this option is turned on, the device redials automatically if the
receiving fax machine does not answer. The factory-set default for this option is OFF.
To set the redial options
1. Press Setup.
2. Press right arrow
3. Press right arrow
4. Press right arrow
options, and then press OK.
Set the fax speed
You can set the fax speed used to communicate between your device and other fax
machines when sending and receiving faxes. The default fax speed is Fast.
If you use one of the following, setting the fax speed to a slower speed might be
required:
• An Internet phone service
• A PBX system
• Fax over Internet Protocol (FoIP)
• An integrated services digital network (ISDN) service
If you experience problems sending and receiving faxes, you might want to try setting
the Fax Speed setting to Medium or Slow. The following table provides the available
fax speed settings.
to select Fax Settings, and then press OK.
to select Redial Options, and then press OK.
to select the appropriate Busy Redial or No Answer Redial
58
Fax speed setting Fax speed
Fast v.34 (33600 baud)
Medium v.17 (14400 baud)
Slow v.29 (9600 baud)
To set the fax speed from the device control panel
1. Press Setup.
2. Press right arrow
3. Press right arrow
to select Fax Settings, and then press OK.
to select Fax Speed, and then press OK.
4. Select an option using the arrow keys, and then press OK.
Fax
Fax over the Internet
You may subscribe to a low cost phone service that allows you to send and receive
faxes with your device by using the Internet. This method is called Fax over Internet
Protocol (FoIP). You probably use a FoIP service (provided by your telephone
company) if you:
• Dial a special access code along with the fax number, or
• Have an IP converter box that connects to the Internet and provides analog phone
ports for the fax connection.
NOTE: You can only send and receive faxes by connecting a phone cord to the
port labeled "1-LINE" on the device. This means that your connection to the
Internet must be done either through a converter box (which supplies regular
analog phone jacks for fax connections) or your telephone company.
Some Internet faxing services do not work properly when the device is sending and
receiving faxes at high speed (33600bps). If you experience problems sending and
receiving faxes while using an Internet fax service, use a slower fax speed. You can
do this by changing the Fax Speed setting from High (the default) to Medium. For
information on changing this setting, see
If you have questions about internet faxing, contact your internet faxing services
support department.
Test fax setup
You can test your fax setup to check the status of the device and to make sure it is set
up properly for faxing. Perform this test after you have completed setting up the device
for faxing. The test does the following:
• Tests the fax hardware
• Verifies the correct type of phone cord is connected to the device
• Checks that the phone cord is plugged into the correct port
• Checks for a dial tone
• Checks for an active phone line
• Tests the status of your phone line connection
The device prints a report with the results of the test. If the test fails, review the report
for information on how to fix the problem and rerun the test.
Set the fax speed.
To test fax setup
1. Set up the device for faxing according to your particular home or office setup
instructions.
2. Make sure the ink cartridges are installed, and that full-size paper is loaded in the
main tray before starting the test.
3. From the device control panel, press Setup.
4. Press right arrow
to select Tools, and then press OK.
Test fax setup
59
Chapter 6
5. Press right arrow to select Run Fax Test, and then press OK.
The device displays the status of the test on the display and prints a report.
6. Review the report.
• If the test passes and you are still having problems faxing, check the fax
settings listed in the report to verify the settings are correct. A blank or
incorrect fax setting can cause problems faxing.
• If the test fails, review the report for more information on how to fix any
problems found.
Use reports
You can set up the device to print error reports and confirmation reports automatically
for each fax you send and receive. You can also manually print system reports as
required; these reports provide useful system information about the device.
By default, the device is set to print a report only if there is a problem sending or
receiving a fax. A confirmation message that indicates whether a fax was successfully
sent appears briefly on the control-panel display after each transaction.
•
Print fax confirmation reports
Print fax error reports
•
Print and view the fax log
•
Print fax confirmation reports
If you require printed confirmation that your faxes were successfully sent, follow these
instructions to enable fax confirmation before sending any faxes. Select either On Fax
Send or Send & Receive.
The default fax confirmation setting is Off. This means that a confirmation report is not
printed for each fax sent or received. A confirmation message indicating whether a fax
was successfully sent appears briefly on the control-panel display after each
transaction.
60
To enable fax confirmation
1. Press Setup.
2. Press right arrow
Fax
to select Print Report, and then press OK.
3. Press right arrow to select Fax Confirmation, and then press OK.
4. Press right arrow
to select one of the following, and then press OK.
Off Does not print a fax confirmation report when you send and receive
On Fax Send Prints a fax confirmation report for every fax you send.
On Fax Receive Prints a fax confirmation report for every fax you receive.
Send & Receive Prints a fax confirmation report for every fax you send and receive.
TIP: If you choose On Fax Send or Send & Receive, and scan your fax to
send from memory, you can include an image of the first page of the fax on the
Fax Sent Confirmation report. Press Setup, press Fax Confirmation, and
then press On Fax Send again. Select On from the Image on Fax Send
Report menu.
Print fax error reports
You can configure the device so that it automatically prints a report when there is an
error during transmission or reception.
To set the device to print fax error reports automatically
1. Press Setup.
2. Press right arrow
3. Press right arrow
4. Press right arrow
Send & Receive Prints whenever a fax error occurs. This is the default setting.
Off Does not print any fax error reports.
On Fax Send Prints whenever a transmission error occurs.
On Fax Receive Prints whenever a receiving error occurs.
faxes successfully. This is the default setting.
to select Print Report, and then press OK.
to select Fax Error, and then press OK.
to select one of the following, and then press OK.
Print and view the fax log
The logs list faxes that have been sent from the device control panel and all faxes that
have been received.
You can print a log of faxes that have been received and sent by the device. Each
entry in the log contains the following information:
• Transmission date and time
• Type (whether received or sent)
• Fax number
• Duration
• Number of pages
• Result (status) of transmission
Use reports
61
Chapter 6
To view the fax log from the HP photo and imaging software
1. At the computer, open the HP photo and imaging software. For more information,
see
2. See the onscreen Help for the HP photo and imaging software for further
instructions.
The log lists faxes that have been sent from the device control panel and the HP
photo and imaging software and all faxes that have been received.
To print the fax log from the device control panel
1. Press Setup.
2. Press right arrow
3. Press right arrow
4. Press OK again to print the log.
Cancel a fax
You can cancel a fax you are sending or receiving at any time.
To cancel a fax
▲ Press Cancel on the device control panel to stop a fax you are sending or
receiving. If the device does not stop faxing, press Cancel again.
The device prints any pages it has already started printing and then cancels the
remainder of the fax. This can take a few moments.
Use the HP photo and imaging software.
to select Print Report, and then press OK.
to select Fax Log, and then press OK.
62
To cancel a number you are dialing
▲ Press Cancel to cancel a number you are currently dialing.
Fax
7 Configure and manage
This section is intended for the administrator or individual who is responsible for
managing the device. This section contains information about the following topics.
•
Manage the device
Use device management tools
•
Understand the self-test report
•
Set up faxing for the device
•
Configure the device (Windows)
•
Configure the device (Mac OS)
•
Uninstall and reinstall the software
•
Manage the device
The following, common tools can be used to manage the device. For information about
accessing and using the tools, see
NOTE: Specific procedures might include other methods.
Windows
• Device control panel
• Printer driver
• Toolbox
Use device management tools.
Mac OS
• Device control panel
• HP Printer Utility
Monitor the device
•
Administer the device
•
Monitor the device
This section provides instructions for monitoring the device.
Use this tool... to obtain the following information...
Device control panel Obtain information about the status of jobs
Toolbox (Windows) Ink cartridge information: Click the
that are being processed, the operating status
of the device, and the status of ink cartridges.
Estimated Ink Levels tab to view the inklevel information, and then scroll to display
the Cartridge Details button. Click the
Cartridge Details button to view information
about replacement ink cartridges.*
Configure and manage 63
Chapter 7
(continued)
Use this tool... to obtain the following information...
HP Printer Utility (Mac OS) Ink cartridge information: Open the
* Ink level warnings and indicators provide estimates for planning purposes only.
When you receive a low-ink warning message, consider having a replacement
cartridge available to avoid possible printing delays. You do not need to replace the
ink cartridges until print quality becomes unacceptable.
Administer the device
This section provides information about administering the device and modifying
settings.
Use this tool... to do the following...
Information and Support panel and click
Supplies Status. *
Device control panel
Toolbox (Windows)
HP Printer Utility (Mac OS)
Use device management tools
• Toolbox (Windows)
HP Printer Utility (Mac OS)
•
Toolbox (Windows)
The Toolbox provides maintenance information about the device.
NOTE: The Toolbox can be installed from the Starter CD by selecting the full
installation option if the computer meets the system requirements.
• Open the Toolbox
Toolbox tabs
•
Language and country/region: Press Setup,
•
select Basic Settings, and then select Set
Langugage.
Set the date and time: Press Setup, press
•
Basic Settings, and then press Date and Time.
Perform device maintenance tasks: Click the
Device Services tab.
Change tray settings: Click Paper Handling
•
from the Printer Settings panel.
Perform device maintenance tasks: Open
•
the Information and Support panel, and then
click the option for the task that you want to
perform.
64 Configure and manage
Open the Toolbox
• From the HP Solution Center, click the Settings menu, point to Print Settings,
and then click Printer Toolbox.
• Right-click the HP Digital Imaging Monitor in the taskbar, point to Printer Model
Name and then click Display Printer Toolbox.
Toolbox tabs
The Toolbox contains the following tabs.
Tabs Contents
Estimated Ink Level
Information
Device Services
Ink Level Information: Shows estimated ink
•
level for each cartridge.
NOTE: Ink level warnings and indicators
provide estimates for planning purposes only.
When you receive a low-ink warning message,
consider having a replacement cartridge
available to avoid possible printing delays. You
do not need to replace the ink cartridges until
print quality becomes unacceptable.
Shop Online: Provides access to a Web site
•
from which you can order printing supplies for
the device online.
Order by Phone: Shows telephone numbers
•
that you can call to order supplies for the
device. Telephone numbers are not available
for all countries/regions.
Cartridge Details: Shows order numbers and
•
expiration dates of the installed ink cartridges.
Printer Information: Shows the device hardware.
Information tab options include:
Hardware information
Print a Diagnostic Page: Allows you to print a
•
report that gives device information, including
connection type, errors, and firmware
information.
Print a Test Page: Allows you to print the self-
•
test report of the device. This page contains
information about the device and ink
cartridges. For more information, see
Understand the self-test report.
Align the Ink Cartridges: Guides you through
•
aligning the ink cartridges. For more
information, see
Clean the Ink Cartridges: Guides you through
•
cleaning the ink cartridgeys. For more
information, see
Back of Page Smear Cleaning: Cleans the
•
ribs of the device if ink is smearing on the page.
Paper Feed Cleaning: Cleans the paper
•
rollers of the device.
Align the ink cartridges.
Clean the ink cartridges.
Use device management tools 65
Chapter 7
HP Printer Utility (Mac OS)
The HP Printer Utility contains tools to configure print settings, calibrate the device,
order supplies online, and find Web site support information.
•
Open the HP Printer Utility
HP Printer Utility panels
•
Open the HP Printer Utility
To open the HP Printer Utility from the Desktop
1. From the Finder, select Computer from the Go menu.
2. Select the computer's hard disk, select Library, and then select Printers.
3. Select HP, select Utilities, and then select HP Printer Selector.
4. Select the device and click Launch Utility.
To open the HP Printer Utility from the HP Device Manager
1. Click the HP Device Manager icon in the Dock.
2. Select the device in the Devices drop-down menu.
3. On the Information and Settings menu, click Maintain Printer.
4. Select the device and click Launch Utility.
HP Printer Utility panels
Information and Support panel
• Supplies Status: Shows the information about currently installed ink cartridges.
• Supply Info: Shows the ink cartridge replacement options.
• Device Information: Displays information about the model and serial number.
This page contains information about the device and the supplies.
• Clean: Guides you through cleaning the ink cartridges.
• Align: Guides you through aligning the ink cartridges.
• HP Support: Gain access to HP Web site where you can find support for the
device, register the device, and find information about returning and recycling used
printing supplies.
Understand the self-test report
Use the self-test report to:
• View current device information and ink cartridge status
• Help troubleshoot problems
The self-test report also contains a log of recent events.
66 Configure and manage
If you need to call HP, it is often useful to print the self-test report before calling.
1. Printer Information: Shows device information (such as the product name, model
number, serial number, and firmware version number), and the number of pages
printed from the tray.
2. Nozzle test pattern: Missing lines indicate problems with the ink cartridges. Try
cleaning the cartridges, or replacing the cartridges.
3. Color bars and boxes: Uneven, faded, or faint color bars or boxes indicate low
ink. Check the ink levels.
4.
Event Log: Shows a log of recent events that have occurred.
To print the Self-Test Report
• Device control panel: Press Setup, select Print Report, select Self-Test, and
then press OK.
• HP Printer Utility (Mac OS): Click Device Information from the Information and
Support panel, and then click Print Configuration Page.
Set up faxing for the device
After completing all the steps in the getting started guide, use the instructions in this
section to complete your fax setup. Keep your getting started guide for later use.
In this section, you will learn how to set up the device so that faxing works successfully
with equipment and services you might already have on the same phone line.
Set up faxing for the device
67
Chapter 7
TIP: You can also use the Fax Setup Wizard (Windows) or HP Fax Setup Utility
(Mac OS) to help you quickly set up some important fax settings such as the
answer mode and fax header information. You can access the Fax Setup Wizard
(Windows) or HP Fax Setup Utility (Mac OS) through the software you installed
with the device. After you run the Fax Setup Wizard (Windows) or HP Fax Setup
Utility (Mac OS), follow the procedures in this section to complete your fax setup.
• Set up faxing (parallel phone systems)
Serial-type fax setup
•
Set up faxing (parallel phone systems)
Before you begin setting up the device for faxing, determine which kind of phone
system your country/region uses. The instructions for fax setup differ depending on
whether you have a serial- or parallel-type phone system.
• If you do not see your country/region listed in the table below, you probably have a
serial-type phone system. In a serial-type phone system, the connector type on
your shared telephone equipment (modems, phones, and answering machines)
does not allow a physical connection to the "2-EXT" port on the device. Instead, all
equipment must be connected at the telephone wall jack.
NOTE: In some countries/regions that use serial-type phone systems, the
phone cord that came with the device might have an additional wall plug
attached to it. This enables you to connect other telecom devices to the wall
jack where you plug in the device.
• If your country/region is listed in the table below, you probably have a parallel-type
telephone system. In a parallel-type phone system, you are able to connect shared
telephone equipment to the phone line by using the "2-EXT" port on the back of
the device.
NOTE: If you have a parallel-type phone system, HP recommends you use
the 2-wire phone cord supplied with the device to connect it to the telephone
wall jack.
Table 7-1 Countries/regions with a parallel-type phone system
Argentina Australia Brazil
Canada Chile China
Colombia Greece India
Indonesia Ireland Japan
Korea Latin America Malaysia
Mexico Philippines Poland
Portugal Russia Saudi Arabia
Singapore Spain Taiwan
Thailand USA Venezuela
68 Configure and manage
Countries/regions with a parallel-type phone system (continued)
Vietnam
If you are unsure which kind of telephone system you have (serial or parallel), check
with your telephone company.
•
Choose the correct fax setup for your home or office
Select your fax setup case
•
Case A: Separate fax line (no voice calls received)
•
Case B: Set up the device with DSL
•
Case C: Set up the device with a PBX phone system or an ISDN line
•
Case D: Fax with a distinctive ring service on the same line
•
Case E: Shared voice/fax line
•
Case F: Shared voice/fax line with voice mail
•
Case G: Fax line shared with computer modem (no voice calls received)
•
Case H: Shared voice/fax line with computer modem
•
Case I: Shared voice/fax line with answering machine
•
Case J: Shared voice/fax line with computer modem and answering machine
•
Case K: Shared voice/fax line with computer dial-up modem and voice mail
•
Choose the correct fax setup for your home or office
To fax successfully, you need to know what types of equipment and services (if any)
share the same phone line with the device. This is important because you might need
to connect some of your existing office equipment directly to the device, and you might
also need to change some fax settings before you can fax successfully.
To determine the best way to set up the device in your home or office, first read
through the questions in this section and record your answers. Next, refer to the table
in the following section and choose the recommended setup case based on your
answers.
Make sure to read and answer the following questions in the order they are presented.
1. Do you have a digital subscriber line (DSL) service through your telephone
company? (DSL might be called ADSL in your country/region.)
If you answered Yes, proceed directly to
Case B: Set up the device with DSL. You
do not need to continue answering questions.
If you answered No, continue answering questions.
2. Do you have a private branch exchange (PBX) phone system or an integrated
services digital network (ISDN) system?
If you answered Yes, proceed directly to
Case C: Set up the device with a PBX
phone system or an ISDN line. You do not need to continue answering questions.
If you answered No, continue answering questions.
Set up faxing for the device
69
Chapter 7
3. Do you subscribe to a distinctive ring service through your telephone company that
provides multiple phone numbers with different ring patterns?
If you answered Yes, proceed directly to
Case D: Fax with a distinctive ring service
on the same line. You do not need to continue answering questions.
If you answered No, continue answering questions.
Are you unsure if you have distinctive ring? Many phone companies offer a
distinctive ring feature that allows you to have several phone numbers on one
phone line.
When you subscribe to this service, each phone number will have a different ring
pattern. For example, you can have single, double, and triple rings for the different
numbers. You might assign one phone number with a single ring to your voice
calls, and another phone number with double rings to your fax calls. This allows
you to tell the difference between voice and fax calls when the phone rings.
4. Do you receive voice calls at the same phone number you will use for fax calls on
the device?
Continue answering questions.
5. Do you have a computer dial-up modem on the same phone line as the device?
Are you unsure if you use a computer dial-up modem? If you answer Yes to any of
the following questions, you are using a computer dial-up modem:
• Do you send and receive faxes directly to and from your computer software
applications through a dial-up connection?
• Do you send and receive e-mail messages on your computer through a dial-up
connection?
• Do you access the Internet from your computer through a dial-up connection?
Continue answering questions.
6. Do you have an answering machine that answers voice calls at the same phone
number you will use for fax calls on the device?
Continue answering questions.
7. Do you subscribe to a voice mail service through your telephone company at the
same phone number you will use for fax calls on the device?
After you have completed answering the questions, proceed to the next section to
select your fax setup case.
Select your fax setup case
Now that you have answered all the questions about the equipment and services that
share the phone line with the device, you are ready to choose the best setup case for
your home or office.
From the first column in the following table, choose the combination of equipment and
services applicable to your home or office setting. Then look up the appropriate setup
case in the second or third column based on your phone system. Step-by-step
instructions are included for each case in the sections that follow.
If you have answered all the questions in the previous section and have none of the
described equipment or services, choose "None" from the first column in the table.
70 Configure and manage
NOTE: If your home or office setup is not described in this section, set up the
device as you would a regular analog phone. Make sure you use the phone cord
supplied in the box to connect one end to your telephone wall jack and the other
end to the port labeled 1-LINE on the back of the device. If you use another phone
cord, you might experience problems sending and receiving faxes.
Other equipment/services
sharing your fax line
None
(You answered No to all
questions.)
DSL service
(You answered Yes to
question 1 only.)
PBX or ISDN system
(You answered Yes to
question 2 only.)
Distinctive ring service
(You answered Yes to
question 3 only.)
Voice calls
(You answered Yes to
question 4 only.)
Voice calls and voice mail
service
(You answered Yes to
questions 4 and 7 only.)
Computer dial-up modem
(You answered Yes to
question 5 only.)
Voice calls and computer dialup modem
(You answered Yes to
questions 4 and 5 only.)
Voice calls and answering
machine
(You answered Yes to
questions 4 and 6 only.)
Voice calls, computer dial-up
modem, and answering
machine
(You answered Yes to
questions 4, 5, and 6 only.)
Recommended fax setup
for parallel-type phone
systems
Case A: Separate fax line (no
voice calls received)
Case B: Set up the device
with DSL
Case C: Set up the device
with a PBX phone system or
an ISDN line
Case D: Fax with a distinctive
ring service on the same line
Case E: Shared voice/fax line Refer to your country in
Case F: Shared voice/fax line
with voice mail
Case G: Fax line shared with
computer modem (no voice
calls received)
Case H: Shared voice/fax line
with computer modem
Case I: Shared voice/fax line
with answering machine
Case J: Shared voice/fax line
with computer modem and
answering machine
Recommended fax setup
for serial-type phone
systems
Refer to your country in
Serial-type fax setup
Refer to your country in
Serial-type fax setup
Refer to your country in
Serial-type fax setup
Refer to your country in
Serial-type fax setup
Serial-type fax setup
Refer to your country in
Serial-type fax setup
Not applicable.
Not applicable.
Not applicable.
Not applicable.
Set up faxing for the device
71
Chapter 7
(continued)
Other equipment/services
sharing your fax line
Voice calls, computer dial-up
modem, and voice mail service
(You answered Yes to
questions 4, 5, and 7 only.)
Recommended fax setup
for parallel-type phone
systems
Case K: Shared voice/fax line
with computer dial-up modem
and voice mail
Recommended fax setup
for serial-type phone
systems
Not applicable.
Case A: Separate fax line (no voice calls received)
If you have a separate phone line on which you receive no voice calls, and you have
no other equipment connected on this phone line, set up the device as described in
this section.
Figure 7-1 Back view of the device
1 Telephone wall jack
2 Use the phone cord supplied in the box with the device to connect to
To set up the device with a separate fax line
1. Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the
back of the device.
NOTE: If you do not use the supplied cord to connect from the telephone wall
jack to the device, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your
home or office.
2. Turn on the Auto Answer setting.
3. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).
4. Run a fax test.
When the phone rings, the device answers automatically after the number of rings you
set in the Rings to Answer setting. The device begins emitting fax reception tones to
the sending fax machine and receives the fax.
72 Configure and manage
the 1-LINE port
Case B: Set up the device with DSL
If you have a DSL service through your telephone company, and do not connect any
equipment to the device, use the instructions in this section to connect a DSL filter
between the telephone wall jack and the device. The DSL filter removes the digital
signal that can interfere with the device, so the device can communicate properly with
the phone line. (DSL might be called ADSL in your country/region.)
NOTE: If you have a DSL line and you do not connect the DSL filter, you will not
be able to send and receive faxes with the device.
Figure 7-2 Back view of the device
1 Telephone wall jack
2 DSL (or ADSL) filter and cord supplied by your DSL provider
3 Use the phone cord supplied in the box with the device to connect to
the 1-LINE port
To set up the device with DSL
1. Obtain a DSL filter from your DSL provider.
2. Using the phone cord supplied in the box with the device, connect one end to the
open port on the DSL filter, and then connect the other end to the port labeled 1LINE on the back of the device.
NOTE: If you do not use the supplied cord to connect from the DSL filter to
the device, you might not be able to fax successfully. This special phone cord
is different from the phone cords you might already have in your home or office.
As only one phone cord is supplied, you may will need to obtain additional
phone cords for this setup.
3. Connect an additional phone cord from the DSL filter to the telephone wall jack.
4. Run a fax test.
Set up faxing for the device
73
Chapter 7
Case C: Set up the device with a PBX phone system or an ISDN line
If you are using either a PBX phone system or an ISDN converter/terminal adapter,
make sure you do the following:
• If you are using either a PBX or an ISDN converter/terminal adaptor, connect the
device to the port that is designated for fax and phone use. Also, make sure that
the terminal adapter is set to the correct switch type for your country/region, if
possible.
NOTE: Some ISDN systems allow you to configure the ports for specific
phone equipment. For example, you might have assigned one port for
telephone and Group 3 fax and another port for multiple purposes. If you have
problems when connected to the fax/phone port of your ISDN converter, try
using the port designated for multiple purposes; it might be labeled "multicombi" or something similar.
• If you are using a PBX phone system, set the call waiting tone to "off."
NOTE: Many digital PBX systems include a call-waiting tone that is set to "on"
by default. The call waiting tone will interfere with any fax transmission, and
you will not be able to send or receive faxes with the device. Refer to the
documentation that came with your PBX phone system for instructions on how
to turn off the call-waiting tone.
• If you are using a PBX phone system, dial the number for an outside line before
dialing the fax number.
• Make sure you use the supplied cord to connect from the telephone wall jack to
the device. If you do not, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your home
or office. If the supplied phone cord is too short, you can purchase a coupler from
your local electronics store and extend it.
Case D: Fax with a distinctive ring service on the same line
If you subscribe to a distinctive ring service (through your telephone company) that
allows you to have multiple phone numbers on one phone line, each with a different
ring pattern, set up the device as described in this section.
Figure 7-3 Back view of the device
74 Configure and manage
1 Telephone wall jack
2 Use the phone cord supplied in the box with the device to connect to
the 1-LINE port
To set up the device with a distinctive ring service
1. Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the
back of the device.
NOTE: If you do not use the supplied cord to connect from the telephone wall
jack to the device, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your
home or office.
2. Turn on the Auto Answer setting.
3. Change the Distinctive Ring setting to match the pattern that the telephone
company assigned to your fax number.
NOTE: By default, the device is set to answer all ring patterns. If you do not
set the Distinctive Ring to match the ring pattern assigned to your fax
number, the device might answer both voice calls and fax calls or it might not
answer at all.
4. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).
5. Run a fax test.
The device automatically answers incoming calls that have the ring pattern you
selected (Distinctive Ring setting) after the number of rings you selected (Rings to
Answer setting). The device begins emitting fax reception tones to the sending fax
machine and receives the fax.
Case E: Shared voice/fax line
If you receive both voice calls and fax calls at the same phone number, and you have
no other office equipment (or voice mail) on this phone line, set up the device as
described in this section.
Figure 7-4 Back view of the device
Set up faxing for the device
75
Chapter 7
1 Telephone wall jack
2 Use the phone cord supplied in the box with the device to connect to
the 1-LINE port
3 Telephone (optional)
To set up the device with a shared voice/fax line
1. Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the
back of the device.
NOTE: If you do not use the supplied cord to connect from the telephone wall
jack to the device, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your
home or office.
2. Do one of the following:
• If you have a parallel-type phone system, remove the white plug from the port
labeled 2-EXT on the back of the device, and then connect a phone to this port.
• If you have a serial-type phone system, you might plug your phone directly on
top of the device cable which has a wall plug attached to it.
3. Now you need to decide how you want the device to answer calls, automatically or
manually:
• If you set up the device to answer calls automatically, it answers all incoming
calls and receives faxes. The device will not be able to distinguish between fax
and voice calls in this case; if you suspect the call is a voice call, you will need
to answer it before the device answers the call. To set up the device to answer
calls automatically, turn on the Auto Answer setting.
• If you set up the device to answer faxes manually, you must be available to
respond in person to incoming fax calls or the device cannot receive faxes. To
set up the device to answer calls manually, turn off the Auto Answer setting.
4. Run a fax test.
If you pick up the phone before the device answers the call and hear fax tones from a
sending fax machine, you will need to answer the fax call manually.
Case F: Shared voice/fax line with voice mail
If you receive both voice calls and fax calls at the same phone number, and you also
subscribe to a voice mail service through your telephone company, set up the device
as described in this section.
NOTE: You cannot receive faxes automatically if you have a voice mail service at
the same phone number you use for fax calls. You must receive faxes manually;
this means you must be available to respond in person to incoming fax calls. If you
want to receive faxes automatically instead, contact your telephone company to
subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.
76 Configure and manage
Figure 7-5 Back view of the device
1 Telephone wall jack
2 Use the phone cord supplied in the box with the device to connect to
the "1-LINE" port
To set up the device with voice mail
1. Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the
back of the device.
NOTE: If you do not use the supplied cord to connect from the telephone wall
jack to the device, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your
home or office.
2. Turn off the Auto Answer setting.
3. Run a fax test.
You must be available to respond in person to incoming fax calls, or the device cannot
receive faxes. You must initiate the manual fax before voicemail picks up the line.
Case G: Fax line shared with computer modem (no voice calls received)
If you have a fax line on which you receive no voice calls, and you also have a
computer modem connected on this line, set up the device as described in this section.
NOTE: If you have a computer dial-up modem, your computer dial-up modem
shares the phone line with the device. You will not be able to use both your modem
and the device simultaneously. For example, you cannot use the device for faxing
while you are using your computer dial-up modem to send an e-mail or access the
Internet.
• Set up the device with a computer dial-up modem
Set up the device with a computer DSL/ADSL modem
•
Set up faxing for the device
77
Chapter 7
Set up the device with a computer dial-up modem
If you are using the same phone line for sending faxes and for a computer dial-up
modem, follow these directions for setting up the device.
Figure 7-6 Back view of the device
1 Telephone wall jack
2 Use the phone cord supplied in the box with the device to connect to
the "1-LINE" port
3 Computer with modem
To set up the device with a computer dial-up modem
1. Remove the white plug from the port labeled 2-EXT on the back of the device.
2. Find the phone cord that connects from the back of your computer (your computer
dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone
wall jack and plug it into the port labeled 2-EXT on the back of the device.
3. Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the
back of the device.
NOTE: If you do not use the supplied cord to connect from the telephone wall
jack to the device, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your
home or office.
4. If your modem software is set to receive faxes to your computer automatically, turn
off that setting.
NOTE: If you do not turn off the automatic fax reception setting in your
modem software, the device will not be able to receive faxes.
5. Turn on the Auto Answer setting.
6. (Optional) Change the Rings to Answer setting to the lowest setting (two rings).
7. Run a fax test.
When the phone rings, the device automatically answers after the number of rings you
set in the Rings to Answer setting. The device begins emitting fax reception tones to
the sending fax machine and receives the fax.
78 Configure and manage
Set up the device with a computer DSL/ADSL modem
If you have a DSL line and use that phone line to send faxes, follow these instructions
to set up your fax.
1 Telephone wall jack
2 Parallel splitter
3 DSL/ADSL filter
Connect one end of the phone jack that was supplied with the device
to connect to the 1-LINE port on the back of the device. Connect the
other end of the cord to the DSL/ADSL filter.
4 Computer
5 Computer DSL/ADSL modem
NOTE: You will need to purchase a parallel splitter. A parallel splitter has one
RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line
phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on
the front and a plug on the back.
To set up the device with a computer DSL/ADSL modem
1. Obtain a DSL filter from your DSL provider.
2. Using the phone cord provided in the box with the device, connect one end to the
DSL filter, and then connect the other end to the port labeled 1-LINE on the back
of the device.
NOTE: If you do not use the supplied cord to connect from the DSL filter to
the back of the device, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your
home or office.
Set up faxing for the device
79
Chapter 7
3. Connect the DSL filter to the parallel splitter.
4. Connect the DSL modem to the parallel splitter.
5. Connect the parallel splitter to the wall jack.
6. Run a fax test.
When the phone rings, the device automatically answers after the number of rings you
set in the Rings to Answer setting. The device begins emitting fax reception tones to
the sending fax machine and receives the fax.
Case H: Shared voice/fax line with computer modem
If you receive both voice calls and fax calls at the same phone number, and you also
have a computer modem connected on this phone line, set up the device as described
in this section.
NOTE: Since your computer modem shares the phone line with the device, you
cannot use both your modem and the device simultaneously. For example, you
cannot use the device for faxing while you are using your computer modem to
send an e-mail or access the Internet.
• Shared voice/fax with computer dial-up modem
Shared voice/fax with computer DSL/ADSL modem
•
Shared voice/fax with computer dial-up modem
If you use your phone line for both fax and telephone calls, use these instructions to
set up your fax.
There are two different ways to set up the device with your computer based on the
number of phone ports on your computer. Before you begin, check your computer to
see if it has one or two phone ports.
• If your computer has only one phone port, you will need to purchase a parallel
splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11
port on the front and two RJ-11 ports on the back. Do not use a two-line phone
splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front
and a plug on the back.)
Figure 7-7 Example of a parallel splitter
80 Configure and manage
• If your computer has one phone port, set up the device as described below.
Figure 7-8 Back view of the device
1 Telephone wall jack
2 Phone cord provided with the device plugged into the 1-LINE port on
3 Parallel splitter
4 Computer
5 Telephone
the back of the device
To set up the device on the same phone line as a computer with one phone port
1. Remove the white plug from the port labeled 2-EXT on the back of the device.
2. Find the phone cord that connects from the back of your computer (your computer
dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone
wall jack and plug it into the parallel splitter.
3. Connect a phone cord from the parallel splitter to the port labeled 2-EXT on the
back of the device.
4. Connect a phone to the parallel splitter.
5. Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the
back of the device.
NOTE: If you do not use the supplied cord to connect from the telephone wall
jack to the device, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your
home or office.
6. If your modem software is set to receive faxes to your computer automatically, turn
off that setting.
NOTE: If you do not turn off the automatic fax reception setting in your
modem software, the HP device will not be able to receive faxes.
Set up faxing for the device
81
Chapter 7
7. Now you need to decide how you want the device to answer calls, automatically or
manually:
• If you set up the device to answer calls automatically, it answers all incoming
calls and receives faxes. The device will not be able to distinguish between fax
and voice calls in this case; if you suspect the call is a voice call, you will need
to answer it before the device answers the call. To set up the device to answer
calls automatically, turn on the Auto Answer setting.
• If you set up the device to answer faxes manually, you must be available to
respond in person to incoming fax calls or the device cannot receive faxes. To
set up the device to answer calls manually, turn off the Auto Answer setting.
8. Run a fax test.
NOTE: If your computer has two telephone ports on the back, you do not need to
use a parallel splitter. You can plug the telephone into the “OUT” port on the
computer dial-up modem.
If you pick up the phone before the device answers the call and hear fax tones from a
sending fax machine, you will need to answer the fax call manually.
If you use your phone line for voice, fax, and your computer dial-up modem, follow
these directions to set up your fax.
Shared voice/fax with computer DSL/ADSL modem
Use these instructions if your computer has a DSL/ADSL modem
1 Telephone wall jack
2 Parallel splitter
3 DSL/ADSL filter
4 Phone cord supplied with the device
5 DSL/ADSL modem
6 Computer
7 Telephone
82 Configure and manage
NOTE: You will need to purchase a parallel splitter. A parallel splitter has one
RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line
phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on
the front and a plug on the back.
To set up the device with a computer DSL/ADSL modem
1. Obtain a DSL filter from your DSL provider.
NOTE: Phones in other parts of the home/office sharing the same phone
number with DSL service will need to be connected to additional DSL filters,
otherwise you will experience noise when making voice calls.
2. Using the phone cord supplied in the box with the devices, connect one end to the
DSL filter, then connect the other end to the port labeled 1-LINE on the back of the
device.
NOTE: If you do not use the supplied cord to connect from the DSL filter to
the device, you might not be able to fax successfully. This special phone cord
is different from phone cords you might already have in your home or office.
3. If you have a parallel-type phone system, remove the white plug from the port
labeled 2-EXT on the back of the device, and then connect a phone to this port.
4. Connect the DSL filter to the parallel splitter.
5. Connect the DSL modem to the parallel splitter.
6. Connect the parallel splitter to the wall jack.
7. Run a fax test.
When the phone rings, the device automatically answers after the number of rings you
set in the Rings to Answer setting. The device begins emitting fax reception tones to
the sending fax machine and receives the fax.
Set up faxing for the device
83
Chapter 7
Case I: Shared voice/fax line with answering machine
If you receive both voice calls and fax calls at the same phone number, and you also
have an answering machine that answers voice calls at this phone number, set up the
device as described in this section.
Figure 7-9 Back view of the device
1 Telephone wall jack
2 Use the phone cord provided to connect to the 1-LINE port on the back of
the device
3 Answering machine
4 Telephone (optional)
To set up the device with a shared voice/fax line with answering machine
1. Remove the white plug from the port labeled 2-EXT on the back of the device.
2. Unplug your answering machine from the telephone wall jack, and connect it to the
port labeled 2-EXT on the back of the device.
NOTE: If you do not connect your answering machine directly to the device,
fax tones from a sending fax machine might be recorded on your answering
machine, and you probably will not be able to receive faxes with the device.
3. Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the
back of the device.
NOTE: If you do not use the supplied cord to connect from the telephone wall
jack to the device, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your
home or office.
84 Configure and manage
4. (Optional) If your answering machine does not have a built-in phone, for
convenience you might want to connect a phone to the back of your answering
machine at the "OUT" port.
NOTE: If your answering machine does not let you connect an external
phone, you can purchase and use a parallel splitter (also known as a coupler)
to connect both the answering machine and telephone to the device. You can
use standard phone cords for these connections.
5. Turn on the Auto Answer setting.
6. Set your answering machine to answer after a low number of rings.
7. Change the Rings to Answer setting on the device to the maximum number of
rings supported by your device. (The maximum number of rings varies by country/
region.)
8. Run a fax test.
When the phone rings, your answering machine answers after the number of rings you
have set, and then plays your recorded greeting. The device monitors the call during
this time, "listening" for fax tones. If incoming fax tones are detected, the device emits
fax reception tones and receives the fax; if there are no fax tones, the device stops
monitoring the line and your answering machine can record a voice message.
Case J: Shared voice/fax line with computer modem and answering machine
If you receive both voice calls and fax calls at the same phone number, and you also
have a computer modem and answering machine connected on this phone line, set up
the HP device as described in this section.
NOTE: Since your computer dial-up modem shares the phone line with the HP
device, you cannot use both your modem and the device simultaneously. For
example, you cannot use the HP device for faxing while you are using your
computer dial-up modem to send an e-mail or access the Internet.
• Shared voice/fax line with computer dial-up modem and answering machine
Shared voice/fax line with computer DSL/ADSL modem and answering machine
•
Shared voice/fax line with computer dial-up modem and answering machine
There are two different ways to set the HP device with your computer based on the
number of phone ports on your computer. Before you begin, check your computer to
see if it has one or two phone ports.
• If your computer has only one phone port, you will need to purchase a parallel
splitter, as shown below. (A parallel splitter has one RJ-11 port on the front and
two RJ-11 ports on the back. Do not use a two-line phone splitter, a serial splitter,
or a parallel splitter which has two RJ-11 ports on the front and a plug on the back.)
Figure 7-10 Example of a parallel splitter
Set up faxing for the device
85
Chapter 7
• If your computer has one phone port, set up the HP device as described below.
Figure 7-11 Back view of the device
1 Telephone wall jack
2 Telephone cord connected to the parallel splitter
3 Parallel splitter
4 Telephone (optional)
5 Answering machine
6 Computer with modem
7 Use the phone cord supplied in the box with the device to connect to
the "1-LINE" port
To set up the device on the same phone line as a computer with one phone port
1. Remove the white plug from the port labeled 2-EXT on the back of the HP device.
2. Find the phone cord that connects from the back of your computer (your computer
dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone
wall jack and plug it into the port labeled 2-EXT on the back of the device.
3. Unplug your answering machine from the telephone wall jack, and connect it to the
port labeled 2-EXT on the back of the device.
NOTE: If you do not connect your answering machine directly to the device,
fax tones from a sending fax machine might be recorded on your answering
machine, and you might not be able to receive faxes with the device.
86 Configure and manage
4. Using the phone cord supplied in the box with the HP device, connect one end to
your telephone wall jack, then connect the other end to the port labeled 1-LINE on
the back of the HP device.
NOTE: If you do not use the supplied cord to connect from the telephone wall
jack to the device, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your
home or office.
5. (Optional) If your answering machine does not have a built-in phone, for
convenience you might want to connect a phone to the back of your answering
machine at the "OUT" port.
NOTE: If your answering machine does not let you connect an external
phone, you can purchase and use a parallel splitter (also known as a coupler)
to connect both the answering machine and telephone to the device. You can
use standard phone cords for these connections.
6. If your modem software is set to receive faxes to your computer automatically, turn
off that setting.
NOTE: If you do not turn off the automatic fax reception setting in your
modem software, the device will not be able to receive faxes.
7. Turn on the Auto Answer setting.
8. Set your answering machine to answer after a low number of rings.
9. Change the Rings to Answer setting on the HP device to the maximum number of
rings supported by your HP device. (The maximum number of rings varies by
country/region.)
10. Run a fax test.
NOTE: If you are using a computer with two telephone ports, you do not need
a parallel splitter. You can plug the answering machine into the “OUT” port on
the back of the computer.
When the phone rings, your answering machine answers after the number of rings you
have set, and then plays your recorded greeting. The device monitors the call during
this time, "listening" for fax tones. If incoming fax tones are detected, the device emits
fax reception tones and receives the fax; if there are no fax tones, the device stops
monitoring the line and your answering machine can record a voice message.
Set up faxing for the device
87
Chapter 7
Shared voice/fax line with computer DSL/ADSL modem and answering machine
1 Telephone wall jack
2 Parallel splitter
3 DSL/ADSL filter
4 Phone cord provided with the device connected to the 1-LINE port on
the back of the device
5 DSL/ADSL modem
6 Computer
7 Answering machine
8 Telephone (optional)
NOTE: You will need to purchase a parallel splitter. A parallel splitter has one
RJ-11 port on the front and two RJ-11 ports on the back. Do not use a 2–line
phone splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on
the front and a plug on the back.
88 Configure and manage
To set up the device with a computer DSL/ADSL modem
1. Obtain a DSL/ADSL filter from your DSL/ADSL provider.
NOTE: Phones in other parts of the home/office sharing the same phone
number with DSL/ADSL service will need to be connected to additional DSL/
ADSL filters, otherwise you will experience noise when making voice calls.
2. Using the phone cord supplied in the box with the device, connect one end to the
DSL/ADSL filter, then connect the other end to the port labeled 1-LINE on the back
of the device.
NOTE: If you do not use the supplied cord to connect from the DSL/ADSL
filter to the device, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your
home or office.
3. Connect the DSL/ADSL filter to the splitter.
4. Unplug the answering machine from the telephone wall jack, and connect it to the
port labeled 2-EXT on the back of the device.
NOTE: If you do not connect your answering machine directly to the device,
fax tones from a sending fax machine might be recorded on your answering
machine, and you probably will not be able to receive faxes with the device.
5. Connect the DSL modem to the parallel splitter.
6. Connect the parallel splitter to the wall jack.
7. Set your answering machine to answer after a low number of rings.
8. Change your Rings to Answer setting on the device to the maximum number of
rings supported by the device.
NOTE: The maximum number of rings varies by country/region.
9. Run a fax test.
When the phone rings, your answering machine will answer after the number of rings
you have set, and then play your recorded greeting. The device monitors the call
during this time, “listening” for fax tones. If incoming fax tones are detected, the device
will emit fax reception tones and receive the fax; if there are no fax tones, the device
stops monitoring the line and your answering machine can record a voice message.
If you use the same phone line for telephone, fax, and have a computer DSL modem,
follow these instructions to set up your fax.
Case K: Shared voice/fax line with computer dial-up modem and voice mail
If you receive both voice calls and fax calls at the same phone number, use a
computer dial-up modem on the same phone line, and subscribe to a voice mail
service through your telephone company, set up the device as described in this section.
Set up faxing for the device
89
Chapter 7
NOTE: You cannot receive faxes automatically if you have a voice mail service at
the same phone number you use for fax calls. You must receive faxes manually;
this means you must be available to respond in person to incoming fax calls. If you
want to receive faxes automatically instead, contact your telephone company to
subscribe to a distinctive ring service, or to obtain a separate phone line for faxing.
Since your computer dial-up modem shares the phone line with the device, you cannot
use both your modem and the device simultaneously. For example, you cannot use
the device for faxing if you are using your computer dial-up modem to send an e-mail
or access the Internet.
There are two different ways to set up the device with your computer based on the
number of phone ports on your computer. Before you begin, check your computer to
see if it has one or two phone ports.
• If your computer has only one phone port, you will need to purchase a parallel
splitter (also called a coupler), as shown below. (A parallel splitter has one RJ-11
port on the front and two RJ-11 ports on the back. Do not use a two-line phone
splitter, a serial splitter, or a parallel splitter which has two RJ-11 ports on the front
and a plug on the back.)
Figure 7-12 Example of a parallel splitter
• If your computer has two phone ports, set up the device as described below.
Figure 7-13 Back view of the device
1 Telephone wall jack
2 Use the phone cord supplied in the box with the device to connect to
3 Parallel splitter
4 Computer with modem
the 1-LINE port
90 Configure and manage
5 Telephone
To set up the device on the same phone line as a computer with two phone ports
1. Remove the white plug from the port labeled 2-EXT on the back of the device.
2. Find the phone cord that connects from the back of your computer (your computer
dial-up modem) to a telephone wall jack. Disconnect the cord from the telephone
wall jack and plug it into the port labeled 2-EXT on the back of the device.
3. Connect a phone to the "OUT" port on the back of your computer dial-up modem.
4. Using the phone cord supplied in the box with the device, connect one end to your
telephone wall jack, then connect the other end to the port labeled 1-LINE on the
back of the device.
NOTE: If you do not use the supplied cord to connect from the telephone wall
jack to the device, you might not be able to fax successfully. This special
phone cord is different from the phone cords you might already have in your
home or office.
5. If your modem software is set to receive faxes to your computer automatically, turn
off that setting.
NOTE: If you do not turn off the automatic fax reception setting in your
modem software, the device will not be able to receive faxes.
6. Turn off the Auto Answer setting.
7. Run a fax test.
You must be available to respond in person to incoming fax calls, or the device cannot
receive faxes.
Serial-type fax setup
For information on setting up the device for faxing using a serial-type phone system,
see the Fax Configuration Web site for your country/region.
Austria www.hp.com/at/faxconfig
Germany www.hp.com/de/faxconfig
Switzerland (French) www.hp.com/ch/fr/faxconfig
Switzerland (German) www.hp.com/ch/de/faxconfig
United Kingdom www.hp.com/uk/faxconfig
Finland www.hp.fi/faxconfig
Denmark www.hp.dk/faxconfig
Sweden www.hp.se/faxconfig
Norway www.hp.no/faxconfig
Netherlands www.hp.nl/faxconfig
Belgium (Dutch) www.hp.be/nl/faxconfig
Set up faxing for the device
91
Chapter 7
(continued)
Belguim (French) www.hp.be/fr/faxconfig
Portugal www.hp.pt/faxconfig
Spain www.hp.es/faxconfig
France www.hp.com/fr/faxconfig
Ireland www.hp.com/ie/faxconfig
Italy www.hp.com/it/faxconfig
Configure the device (Windows)
NOTE: Microsoft Internet Explorer 6.0 or higher must be installed on the
computer system to run the installation program.
In addition, you must have administrator privileges to install a printer driver on
Windows 2000, Windows XP, or Windows Vista.
When setting up the device, HP recommends that you connect it after you install the
software because the installation program is designed to provide you with the easiest
setup experience. However, if you have connected the cable first, see
device before installing the software.
Connect the device directly to your computer using a USB cable.
Connect the
NOTE: If you install the device software and connect the device to a computer
running Windows, you can connect additional devices to the same computer with
USB cables without reinstalling the device software.
• Install the software before connecting the device (recommended)
Connect the device before installing the software
•
Share the device on a locally shared network
•
Install the software before connecting the device (recommended)
To install the software
1. Close any applications that are running.
2. Insert the Starter CD into the CD drive. The CD menu runs automatically. If the CD
menu does not start automatically, double-click the setup icon on the Starter CD.
3. On the CD menu, click the appropriate installation option and follow the onscreen
instructions.
4. When prompted, turn on the device and connect it to the computer using a USB
cable. The Found New Hardware wizard appears on the computer screen, and
the device icon is created in the Printers folder.
92 Configure and manage
NOTE: You may connect the USB cable at a later time when you need to use the
device.
You can also share the device with other computers using a simple form of
networking known as locally shared networking. For more information, see
the device on a locally shared network.
Connect the device before installing the software
If you connected the device to the computer before installing the device software, the
Found New Hardware wizard displays on the computer screen.
NOTE: If you turned on the device, do not turn it off or unplug the cable from the
device while the installation program is running. If you do so, the installation
program will not finish.
To connect the device
1. In the Found New Hardware dialog box that displays methods for locating the
printer driver, select the Advanced option, and then click Next.
NOTE: Do not allow the Found New Hardware wizard to perform an
automatic search for the printer driver.
2. Select the check box for specifying the driver location, and ensure that the other
check boxes are clear.
3. Insert the Starter CD into the CD drive. If the CD menu appears, close it.
4. Browse to locate the root directory on the Starter CD (for example, D), and then
click OK.
5. Click Next and follow the onscreen instructions.
6. Click Finish to close the Found New Hardware wizard. The wizard automatically
starts the installation program (this might take a short while).
7. Complete the installation process.
Share
NOTE: You can also share the device with other computers using a simple form
of networking known as locally shared networking. For more information, see
Share the device on a locally shared network.
Share the device on a locally shared network
In a locally shared network, the device is connected directly to the USB connector of a
selected computer (known as the server) and is shared by other computers (clients).
NOTE: When sharing a directly connected device, use the computer with the
newest operating system as the server. For example, if you have a computer
running Windows XP and another computer running an older version of Windows,
use the computer running Windows XP as the server.
Use this configuration only in small groups or when usage is low. The connected
computer is slowed down when many users print to the device.
Only the printing function is shared. Scan and Copy functions are not shared.
Configure the device (Windows)
93
Chapter 7
To share the device
1. Click Start, point to Settings, and then click Printers or Printers and Faxes.
- Or Click Start, click Control Panel, and then double-click Printers.
2. Right-click the device icon, click Properties, and then click the Sharing tab.
3. Click the option to share the device, and give it a share name.
4. To share the device with client computers that use other versions of Windows,
click Additional Drivers to install those drivers as a convenience to the users. You
must have the Starter CD in your CD drive.
Configure the device (Mac OS)
You can use the device with a single Macintosh computer using a USB cable, or you
can share it among other users on a network.
This section contains the following topics:
•
To install the software
Share the device on a locally shared network
•
To install the software
1. Connect the device to your computer with a USB cable.
2. Insert the Starter CD into the CD drive. Double-click the CD icon on the desktop,
and then double-click the setup icon. Also, you can locate the Installer folder on
the Starter CD.
3. Click Install Software and follow the onscreen instructions.
4. If necessary, share the device with other Macintosh computer users. For more
information, see
Share the device on a locally shared network.
Share the device on a locally shared network
When you connect the device directly, you can share it with other computers using a
simple form of networking known as locally shared networking. Use this configuration
only in small groups or when usage is low. The connected computer is slowed down
when many users print to the device.
Basic requirements for sharing in the Mac OS environment include the following items:
• The Macintosh computers must be communicating on the network using TCP/IP,
and they must have IP addresses. (AppleTalk is not supported.)
• The device that is being shared must be connected to a built-in USB port on the
host Macintosh computer.
• Both the host Macintosh computer and the client Macintosh computers that are
using the shared device must have printer sharing enabled, and the driver or PPD
for the device that is installed.
94 Configure and manage
For more information about USB device sharing, see the support information on the
Apple Web site (
To share the device among computers running Mac OS
1. Turn on printer sharing on all Macintosh computers (host and clients) that are
connected to the printer. Depending on the OS version you are using, do one of
the following:
• Mac OS 10.3: Open System Preferences, click Print & Fax, and then check
the box next to Share my printers with other computers.
• Mac OS 10.4: Open System Preferences, click Print & Fax, click the Sharing
tab, check the box next to Share these printers with other computers, and
then select the printer to be shared.
• Mac OS 10.5: Open System Preferences, click Print & Fax, click the Sharing
tab, check the box next to Share these printers with other computers, and
then select the printer to be shared.
2. To print from the other Macintosh computers (the clients) on the network, do the
following:
a. Click File, and then select Page Setup in the document you want to print.
b. In the drop-down menu next to Format for, select Shared Printers, and then
select your device.
c. Select the Paper Size, and then click OK.
d. In the document, click File, and then select Print.
e. From the drop-down menu next to Printer, select Shared Printers, and then
select your device.
f. Make additional settings, if necessary, and then click Print.
www.apple.com) or the Apple Macintosh Help on the computer.
Uninstall and reinstall the software
If your installation is incomplete, or if you connected the USB cable to a Windows
computer before being prompted by the software installation screen, you might need
to uninstall and then reinstall the software. Do not simply delete the device application
files from your computer. Make sure to remove them properly using the uninstall utility
provided when you installed the software that came with the device.
There are three methods to uninstall the software on a Windows computer, and one
method to uninstall on a Macintosh computer.
To uninstall from a Windows computer, method 1
1. Disconnect the device from your computer. Do not connect it to your computer until
after you have reinstalled the software.
2. Press the Power button to turn off the device.
3. On the Windows taskbar, click Start, select Programs or All Programs, select
HP, select Officejet J4500 Series, and then click Uninstall.
4. Follow the onscreen instructions.
5. If you are asked whether you would like to remove shared files, click No.
Other programs that use these files might not work properly if the files are deleted.
6. Restart your computer.
Uninstall and reinstall the software 95
Chapter 7
7. To reinstall the software, insert the device Starter CD into your computer's CD-
ROM drive, follow the onscreen instructions, and also see
Install the software
before connecting the device (recommended).
8. After the software is installed, connect the device to your computer.
9. Press the Power button to turn the device on.
After connecting and turning on the device, you might have to wait several minutes
for all of the Plug and Play events to complete.
10. Follow the onscreen instructions.
When the software installation is complete, the HP Digital Imaging Monitor icon
appears in the Windows system tray.
To uninstall from a Windows computer, method 2
NOTE: Use this method if Uninstall is not available in the Windows Start menu.
1. On the Windows taskbar, click Start, select Settings, select Control Panel, and
then click Add/Remove Programs.
- Or Click Start, click Control Panel, and then double-click Programs and Features.
2. Select HP Officejet All-in-One Series, and then click Change/Remove or
Uninstall/Change.
Follow the onscreen instructions.
3. Disconnect the device from your computer.
4. Restart your computer.
NOTE: It is important that you disconnect the device before restarting your
computer. Do not connect the device to your computer until after you have
reinstalled the software.
5. Insert the device Starter CD into your computer's CD-ROM drive and then start the
Setup program.
6. Follow the onscreen instructions and also see
connecting the device (recommended).
To uninstall from a Windows computer, method 3
NOTE: Use this method if Uninstall is not available in the Windows Start menu.
1. Insert the device Starter CD into your computer's CD-ROM drive, and then start
the Setup program.
2. Disconnect the device from your computer.
3. Select Uninstall and follow the onscreen directions.
4. Restart your computer.
NOTE: It is important that you disconnect the device before restarting your
computer. Do not connect the device to your computer until after you have
reinstalled the software.
5. Start the Setup program for the device again.
96 Configure and manage
Install the software before
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