HP J400 Printer Drivers

HP DeskJet 400 Printer MS Windows Printer Drivers

MS Windows Printer Drivers

Hewlett-Packard and Microsoft provide several HP DeskJet 400 printer
driver solutions for Windows 3.1. This chapter identifies available printer
drivers and which driver to choose for optimum performance.

Some users may choose to use the Microsoft printer driver, although the
driver has limited capabilities. Microsoft’s and Hewlett-Packard’s printer
drivers can be installed in Windows at the same time and assigned to the
same port. Windows, however, allows only one default or active printer
driver per port at a time. Selecting a printer as the default or active device
automatically switches any other printer drivers assigned to the port to an
inactive state.

The next two sections describe Microsoft’s printer drivers, included with
Windows software, and Hewlett-Packard’s printer drivers, included with
DeskJet 400 printer.

Microsoft Printer Drivers for Windows

The Microsoft printer drivers are printer drivers available from Microsoft or
included in versions of Microsoft Windows.

Limited Microsoft Printer Driver Features

Limited grayscale imaging; scanned images in particular will not print
as well

Supports printer internal fonts in portrait mode only
Small size; occupies only about 150K of disk space
Monochrome (black) text and graphics
No detailed online help information on the specific printer

Hewlett-Packard’s Printer Drivers for Windows

The Hewlett-Packard printer drivers are printer drivers available from
Hewlett-Packard or bundled with the HP DeskJet 400 printer.

Note

Hewlett-Packard recommends that Windows 3.1 users update
to the HP DeskJet 400 Printer Driver.

HP DeskJet 400 Printer MS Windows Printer Drivers

Features and Capabilities

The HP DeskJet 400 Printer Driver for Windows (v 6.0) provides the
following features and capabilities:

Windows 3.1x compatibility only
Included with HP DeskJet 400 printers and offered separately

through order fulfillment (for escalation only) by third party suppliers
Supports HP’s ColorSmart Technology for automatic selection of the

best halftoning, intensity, and color control settings to provide the
best quality printout

Black text and grayscale printing
Color printing
HP Premium Transparency and Glossy Paper Support
Includes the HP setup program (SETUP)
WYSIWIG print regions for black and color printing
Does NOT support Intellifont scalable fonts
Does NOT support font cartridges or internal fonts
Graphical User Interface
Supports new Windows Print Manager
The DJPMenu configuration utility can be used to change all printer

configuration settings; this is a DOS program included in the printer
driver diskette

Quick Tour; this is a 2-minute animated multimedia program
included in the printer driver diskette to educate users on the various
benefits of the DeskJet 400 printer

HP DeskJet 400 Printer MS Windows Printer Drivers

Minimum Configuration for Hewlett-Packard's
Printer Drivers

Minimum System Configuration

Element Configuration

CPU 80386 or greater
Memory 2 MB of RAM for monochrome printing

4 MB of RAM for color imaging
Free Disk Space 10 MB free of disk space (for installation of printer driver)
Software Compatibility Microsoft Windows version 3.1 and above

DOS 3.3 and above

Note Although the HP DeskJet 400 printer can print with the above

minimum configuration, the printing performance may be
unsatisfactory to users. Increasing the computer's processing
power or RAM may improve printing performance to a
satisfactory level.

HP DeskJet 400 Printer MS Windows Printer Drivers

Common Windows Printer Driver Problems

Common Windows Problems

Problem Solution

Difficulty installing the
printer driver.

Printer won't print from
Windows.

Illegible output when
printing.

No transparency option
available.

1. Close all other applications and memory resident programs.

2. Reinstall the printer driver using the HP Printer Setup program
(SETUP). Do not install through the Control Panel.

1. Make sure the printer is on, the Power light is on, and the printer
is properly connected to the computer with the appropriate
cable.

2. Verify the correct printer model and port are selected in the
Control Panel or Printer Setup menu.

3. Verify the printer is the “Default” device in the Control Panel, is
selected as the active printer in the application, and the correct
port is selected.

4. Are any of the printer lights flashing? If so, the printer detects an
error (for example out-of-paper or a paper jam) and the printer is
off-line.

1. Verify the proper printer model is selected in the Printer Setup
menu.

2. Verify the interface cable between the host and the printer is OK.
(Print a directory from DOS. Type: c:\dir>LPT1)

1. Verify that the HP DeskJet 400 Printer Driver is selected rather
than the Microsoft printer driver included with Windows.

2. Verify the correct printer is selected in the Printer Setup menu.
Otherwise, the transparency mode may not be selectable.